Reviews of Strathcona Registry (Notary Public)

Luke Butterworth

Always a helpful group, highly recommend

Nisarg Tripathi

Just Amazing People... Enjoyed their services !!

Di Yang

I went to there on January 27 to renew my health card, but my health card information did not update until today February 6. The customer service is really bad. I will tell my friends never go to that registry!!!

Sarah Erikson

Extremely sassy employees created a stiff and tension filled atmosphere. Will not be returning.

Colby

Pretty decent registry. The staff here are friendly and knowledgable, and their service is great. The only real downside is that it is a rather small location and there is often a long wait time.

Chris Senger

Helpful, short lines, great for drivers tests

Roisin McElhatton

Unimpressed with the dictatorship provided by ‘Sasha’. If you have the time, go somewhere else.

wls wls

Government service at its best!

Francis Adeogun

Professional services rendered courteously. Thank you!!

deep dhaliwal

I went for my driving learners test. This Pretty young lady "kat" helped me in in most possible way, she was very friendly and clearly answered all the questions i had in an professional manner! I love their service and their working quality. Thankx kat :)

Jason Balsa

Conveniently located by Whyte Avenue, with swift and knowledgeable staff.

Visakh V S

I went for the basic driving test on 25th August and i made a direct mistake of failing by right of way violation initially then after finishing the test the person added 60 points (3 Blind spot & 3 speed increase 32, 33 ,34) ! I felt like the person was simply adding the points too justify their side since by both i made a direct mistake ! It was a bad experience for me !

Leah Fader

***Edited to Update: The situation has been resolved, and I have been refunded. If something like this happens to you, just email the General Manager. She's really nice and she'll make sure things get sorted out. Regularly I have no issues with this registry, but I found out today that they made a terrible mistake with the last car I registered, and it cost me about $50 to fix their mistake. I went in on August 20 to register a newly purchased vehicle in my name. I previously had two other vehicles registered under my name (Let's call them vehicles A and B), but I had traded in one of those vehicles (B) for the new vehicle (Vehicle C). I needed the license plate for the vehicle I traded in (B) to be transferred to the new car (C). I gave the registry agent the registration for vehicle B, the one I had traded in, and asked for the plate to be transferred to the new vehicle (C). They said it was no problem, and that I just had to pay a $28.00 fee and provide them with proof of insurance and the bill of sale. No issues with that. I get the new registration for vehicle C, and I think I'm fine. I made sure to ask whether I needed to 'un-register vehicle B,' and they said no, the vehicle will be cancelled on it's own. The agent then said that I didn't need the registration for vehicle B anymore, so I said he could throw it out in that case. Today, I find out that what the agent did instead of putting the plate for vehicle B on the new vehicle, is they cancelled vehicle A (My fiance's car) and put THOSE plates on the new vehicle instead, even though I said that I didn't have vehicle B anymore when I asked for the plates to be moved over. They left vehicle B registered under my name with the original plates. Again, I told them that I didn't have vehicle B anymore (I traded it in for vehicle C), and that's why I needed the plates switched over to vehicle C. This ended up being sorted out, for a fee of course, but I'm still unimpressed that this happened, and that it cost me extra money to fix. The bill of sale for vehicle C literally said that vehicle B was used as a trade-in, so I don't really understand how they could have missed which vehicle I was talking about. I gave them both a bill of sale that said vehicle B was used as a trade-in, as well as the registration for vehicle B when I asked for the plates to be moved over. I never once mentioned vehicle A, so I don't get where the confusion came from. Naturally, this is extremely worrying, because that means that my fiance had been driving an unregistered car with plates registered to another vehicle for over a week, without us knowing. This also means that the new car, ALSO had plates registered for the wrong vehicle on them for over a week. I get that I could have looked more closely at the registration I was given for vehicle C, but I shouldn't have to. I don't know where the miscommunication came from, because, again, I didn't say anything about my fiance's car.

Arghya Basu

Good service.

yashita verma

This registry has the kindest people working there and are able to help the customers in a efficent manner probably my favourite registry to go to

Mohamed Elsanabary

Excellent service with good price. Once you enter, they have guiding signs that directing you to the right taller. Staff are professional and respect clients. Taking all Covid 19 precautions from dividers, and sanitization. I would like to thank you guys for the great job of helping public during the pandemic time.

Neda Mazloom

The staff are very friendly and supportive.

Pratik Wagh

I am so happy I passed my road test today. Nidhi and the other Indian lady are both extremely helpful. They accommodated me even though I was late for my driver's test. Even the examiner Adarsh or Adresh (I am not sure) is a fantastic individual. Great team!

Lance Cardinal

WOW. I cannot believe how amazing the staff are at this registry office. I've never had so much fun and felt so comfortable as an indigenous person, going through the process of registering my business. So much help and guidance and really made me feel so comfortable and confident.❤️ Yes!!

Mary Jean Aubin

Very quick service!

Lisa Myers

We had a unique situation, and the staff at this location were very helpful. They explained what we needed, and helped us along the way. Thank you!

A BP

A scary experience with a white blonde/brunette, I hope I never have to experience again. I passed my test here on June 14th, I walked in and said to the lady “hi there I just passed my driving test for the first time and I need my new license” (at the time I had no idea how any of this worked) I’d also like to point out that I handed her my license and asked her “do you need my old one?” And she said “no” She handed me a 3 years drivers abstract and I said “what is this what do I do with this?” She said sign it, so I selected 3 years and did. She then charged me 25 to do so without ever reclassing my license, I HAVE BEEN DRIVING ILLEGALLY FOR THE PAST MONTH BECAUSE SHE DID NOT RECLASS ME, I COULDVE GONE TO JAIL OR GOTTEN IMPOUNDED, IM STILL SHAKEN FROM THE THOUGHT... I HAD TO GO TO ANOTHER REGISTRY ON THE NORTH TO RENEW MY REGISTRATION AND THEY TOLD ME I HAD IT ON RECORD THAT I PASSED THE TEST BUT I WAS NEVER RECLASSED! THESE PEOPLE ARE SCARY!!

thecoolguy4224

When I first picked up my learners manual the lady was very friendly and nice. When I came back to write the learners test, it was horrible. The computers are right beside the desk so everything talking is so distracting, not to mention when the lady taking my information she messed up my middle name, and didn't ask me about eye colour which she assumed was blue, but are actually green. I do not recommend coming here for anything except getting the learners manual.

SUVI Global Corp.

Somewhat unpleasant experience with staff....... 6 minutes late and they turned down my business without understanding that someone drove 50 Kms to reach them without even asking how they could help out really. Will not recommend this location at all

Andreas Cikota

I went to the dr yesterday and found my health card was not valid, the lady at the registry counter took care of the issue and within an hour I was able to see my dr and get medical attention I needed. I truly do appreciate how quickly she resolved my problem. Thankyou

Don Moody

Registration of our new Trade Name went fabulously. Service was fast, effective and covid-19 aware

Rob de Groot

Great they are open on Sunday and nice people

Behnam Montazeri

I went there with my wife when she wanted to take the Class 7 exam. The employee's attitude who was enrolling my wife was so offensive.And also she was very nonprofessional.

Kyle Squarek

Very quick polite and fast

Quinnlyn Howie

I recently did my advanced driving test here (to get my full class 5 license) and it was a great experience! Steven clearly outlined how the road test would work and even gave me some tips about common mistakes before we went out. Everyone is very friendly and helpful at the Strathcona Registry!

Chakolit Chip

I was trying to make it in to register my vehicle and was running late. I thought I wouldn't make it but when I arrived with only a few minutes to close they welcomed me in and quickly helped me get my registration done with a good attitude and a smile. Overall a great experience.

Tin Thea

We went today 06.16.19 to this registry to renew drivers license. We have received the worst experience ever. Customer service did not even try to help especially the girl with red hair with glasses had a major bad attitude and the guy.They said NO rightaway to service instead of finding an alternative solution or option to the problem.

Bob Samuri

Worst registry to take your road test at. The surrounding roads are not well maintained, but the examiners expect you to go the speed limit at all times and damage your car. The examiner that I had also showed up late, was disrespectful, and on a power trip.

Mickey Sattler

Competent staff, fast service, great location with street parking; pretty much the best offline way of getting a meatspace chore done with a minimum of pain. I'm a Californian, mightily impressed with how much better the Strathcona Registry Centre is as compared to our miserable DMV (Division of Motor Vehicles). You go, Alberta!

Caterina Vaduva

Always fabulous staff, super helpful answered my questions and great service! Also open on a holiday Monday, so really helpful!

Michele 53.5N

Helpful and efficient, providing me with information about processes in Alberta. The staff was professional and patient with an upset gentleman ahead of me in line.

Kristopher Banner

I visited the registry on a Saturday. Despite being a little bit delinquent on some tickets, the personnel made all the costs, dates and fees I needed to pay very clear. I would recommend anyone who lives in Central Edmonton to visit their Whyte Avenue location. Hannah was helping me and "organised my life" into a new registration folder.

Renee B.

Fun, friendly staff that got us through quickly for a new license. Love that they were open on a Sunday!

Zoey 1

Eduardo was great Fast friendly service!!! I recommend if you need rejection to go here????????

Darren Hillaby

Walked in and with 5 people working the short line went very quickly. Leslie the manager was an absolute pleasure to deal with and was extremely knowledgeable and helpful. Would definitely go back.

Gareth L.

Great service, super knowledgeable staff. I've always enjoyed using this registry, not to mention they have excellent business hours. This is my go to place, I'd recommend it to anybody!

Paddy McGinley

These employees are respectful, knowledgeable and very helpful. Such a contrast to other registries I've dealt with. Tho only registry I'll go to now.

mXke sotMH

Completely ignorant and insulting behavior from the MANAGER here. The staff that served me was polite and understanding but then the manager stepped in to directly insult me with her brainwashed by policy dehumanized attitude.

Luda Dorosh

Today I did my driving test at Strathcona Registry: it was very professional and I appreciate the experience. I passed! Before the actual driving started, instructor - Steven briefed me on what are the requirements, what aspects the test will cover, and about commonly made mistakes. He was discrete during the test, and fully explained my mistakes after. Proper amount of criticism, explanation and friendliness. It made me respectful for inspectors job - make our streets safe.

Halle Bon

The girl with the red hair and glass is rude and has a major attitude. She made me feel like I was an idiot and was talking down to me because I didn’t understand something, and would not answer my questions. I will never come back here. The poorest customer service I have received at any registry.

Yanqi Ye

Been here several times. All were good except the last one. The lady worked in the morning of May 19 2020 really needs to improve her attitude. I’m not sure if she understands her job depends on all the customers she deals with. I was going to return to renew my license. Thanks to her, I decided to give my business to others who deserve it.

Nash HH

I don't know why the score is 3.8 . This is the fastest and least expensive registry I have been to in a long time.

Craig Namburg

So your google page says your open from the hours of 12pm-4pm on Sundays and so does your door sign,but the door is locked with no one inside. And since I've sat here for the past ten minutes looking another registry you've had over ten people try the door thinking ir was open. Hopefully they dont come back ever just like me.

Luca Zilio

Great Registry, People there are so kind and the examinator for my road test was great.

Laura

Great and speedy service, friendly staff, very efficient. I've been going here for years, both to the old location and now the new one, for many different services, and have always had a great experience.

Swati Megha

I went along with my husband as we have applied for a marriage certificate almost 3 weeks ago and still have not recieved it. First time, staff was very nice but this time employee sitting on the counter was very rude and doesn't have any idea about what customer service is. I am definitely not going to deal with her next time. Sorry, I don't remember her name but the manager should look into it. Hopefully she is not the manager.

C. Ross Taylor

Thus would definitely be zero stars if possible. The staff were rude, unwilling to be helpful and all they were concerned with is emptying the waiting room of customers.

Brady Grumpelt

It w as great for what it is, but i can't stress this enough that I will never "recommend" a registry for anyone. For a registry, anything short of fist fighting the staff is a 5 star rating.

Charlotte Herbert

I always get amazing service from the staff here, keep up the great work, and thank you for being open on weekends!!

Claudia Valuntine

Fast and friendly customer servicing.

No Name

Wonderful customer service, I went to ask questions about registering my car and the man who helped me was very knowledgeable and friendly, I totally recommend this place.

Lori I.

My daughter went for test driver's test. Could not do the test because of a cracked windshield. No where does it say on Alberta Transportations site that you are not allowed a cracked windshield. But, the worst of it was that Strathcona Registry refused to give her $83 back. They cancelled the test but STILL took the money. Will be filing a complaint with Alberta Transportation. Cancelling is one thing but take $83 from a young girl is scummy. This place doesn't deserve even one star.

Frozen Galaxy

Amazing service. Was in there to resigster a new vehicle and transfer the registration from the old vehicle to the new vehicle. and was in and out in less then 10 minutes.

Fabiano Rodrigues Ferreira

Great service!

Sameir Deif

Very nice people and efficient service.

SEAN!!! Kastner

I don't know. I've never actually been here but I feel like handing them over 5 stars for free! the more you give, the more you recieve !!

Mobeen Al-Taie

Bad customer service!

MAHDI AHMADI MARVAST

They work good if you pay them for the services but if the service they provide is free they are not good at all. I took 2 times the driving test and as it is a paid service they were good, nice welcome and good services. I applied with them for Alberta health care; it is a free service and that was not what I expected. For registering in Alberta health care, they forwarded me to other registery office as it is faster???????????? and some months later when I asked for extending my health care they lost it and Alberta health care did not receive anything. They need to be on better services.

Fatemeh Fani

Won't recommend it for the road test. I had a very very Bad experience here! The staffs were not friendly, and not helpful at all. I phoned them ahead and inquired about the required documents for road test, and when I arrived there, they had changed their mind. As a result I could not perform the test.

wheebeee

The representative that helped me with getting my license renewal was incredibly rude. She looked like she just wanted to go home and didn’t even listen to my questions attentively. Overall customer service needs to improve.

EXISTS

The staff in here have a serious attitude problem. Their service is alright and quick but this is not the right way to deal with customers, i am a manger too and i would not tolerate if any of my staff treated the customers like this.

Caesar Covarrubias Jimenez

Staff very helpful

Fernando Dantas

Very fast and they have people that speak portuguese!

Guilherme Szpak

Very friendly and helpfull staff. Cheers to Thais for helping me out!

al dyce

Very quick and easy. Very professional.

JD McLean

Great place I've been going for years. Love them so much that I usually bring them coffee. I do all corporate and personal with them. If you are in line let people ahead until you get to deal with Hanna... You will know her by her fun (ever changing) style.

Jack Wu

Mean and unhelpful

Alex Nagy

So slow paced a turtle would be faster

William Mitchell

Where I get all my licensing done. The staff here are very friendly and efficient and I've never had a problem.

Yulia Bodrug

Tyler, my examiner was incredible! I had 4 5GDL attempts in the past, and I would get nervous every time and only Tyler was able to give me an impression that he is here to TEST not to FAIL. If you are looking for a great registry, I would highly suggest the Strathcona Registry for any of your registry-related needs, and I would HIGHLY suggest Tyler as your instructor. THANK YOU TYLER!

Kerri Orthner

1. Thank you for being open on Jan 2 (a Saturday) like your website stated. 2. Awesome service, very efficient. 3. I have to say this was the best registry experience I've had. Very friendly even under the pressure of long lines. Happy New Year!!

Partab P

Very Rude staff, also try to charge you more. they told me that I have to pay 54 CAD and have to buy new no: plate as well, while same this was done by 106 street registry in 22 dollars and issued me new registration. don't go there and make day bad.

Joel Brochu

Great atmosphere, not busy and reminded me I needed to renew my license!

Ose Benson

Great people! wonderful services and shout out Jordan he’s an amazing man. God bless you????

Rachel Dunn

Counter staff were rude and not helpful.

Leah DeVore

Nice and clean inside, staff is relatively nice but not the most helpful when it came to answering questions.

salimah valiani

I received very friendly service when I went in to get a new license. Eduardo was a big help, and the process was very quick. The visit was definitely much easier than I thought it would be!

Eyup Demir

They were really nice people, thanks a lot for their patience

yongchan son

There is really nice indian lady officer They are all kind and fast!

Niss Black

Went in to get a OOP inspection form, took 10 minutes with waiting. Staff was friendly and helpful. Facility is bright and clean. Lots of parking available, and located just off Whyte.

Moein Sadeghi

Friendly staff

Ivars Steinerts

Slowest customer service ever............ever....

Antonio Larriva Gutierrez

Good staff

Martha Tessema

Excellent service, agents were extremely polite, patient and helpful. In and out no wait and this was one of the only registries open until 4pm on a Sunday!

Muhammad Arslan

Well, my experience has been bad on two times! The first time, I wanted to apply for a health card for my son and the only guy there was not knowledgeable. Today visited again for driving test and the lady there was very impolite and trying to be smart in everything without listening. Just talking, talking and talking. She didn’t let me do test there, so went to another registry and it went smoothly. I passed the exam too. Not visiting this one ever again.

Andres Moreno

Terrible service, everytime I've called or come in they treat you terribly, and are dismissive to any request or question you ask. Do not recommend

Raquel James

The girl with the red hair and glasses is cold, unfriendly, lots of attitude and impatient. In one of my experiences with her I had to fill out a form and I didn't know what something meant. After asking for clarification I heard her say to another staff, "wow she didn't even know what this meant", Didn't leave me feeling the greatest.

Maria Fernanda Vega

They made me wait an eternity to do the driving test exam.

Noah L

Helpful staff.

Deya Ajaleh

Brutal service and unrealistic standards for beginner drivers.

Dmitriy Kupch

Their road test instructor will make your process of getting license impossible

Adelin Miracle

Deepmala, she did a great job in our marriage registration in the last minute

Fahed Elian

I would definitely recommend Strathcona Registry if you want to do the knowledge test and the road test too. I want to acknowledge and thank Hannah for being super helpful and friendly. She provided me with all the information I needed and did all that's possible to make me feel welcomed and informed. She also went out of her way to make sure that my application with all the required documents was submitted. Finally, if you want to do any registration paper work, go to strathcona registry and ask for Hannah to help you :)

Win Chan

Good service and doesn't take like 2 years to get through the lineup, unlike many other registries.

Pamela Schmidt

Very good!

Gurvinder Singh

Great service by great people's they really have great sense to deal with customers. The lady name Harpreet is great she doing job very quickly she is a life saver. thanks

A.D. Rehbein

Professional, polite, well spoken and knowledgeable - that is the most efficient way to describe a woman named Sasha that works at this registry. Her pleasant and helpful demeanor radiates through her voice (I chose to ask questions over the phone regarding dropping from class 2 to a class 3 rather than going in). I also appreciate the extra time she took to be absolutely sure rather than just telling me that it SHOULD be ok to do... and that she reminded me of the MELT program (and it's hefty costs) if we wish to obtain a class 2 license again. Thank you for the excellent customer service, Sasha. You've put a better taste in my mouth than the registry that's closer to our home from one short phone call and that speaks volumes.

Riley Dawson

This was my neighborhood registry growing up, so I've been going there for years. Despite moving since, I still go out of my way to go to the Strathcona Registry, as I've found their service to be far better than any other registry in the city. The staff are extremely professional and friendly, answering any questions I have and providing prompt service without making me feel rushed. Recently I went in to update my driver's licence and was a bit nervous for having the picture taken (I've ended up with some pretty bad ones over the years, haha). Hannah was extremely helpful and patient and I ended up with the best licence photo I've ever taken.

Kaitlyn Taschuk

Fast and quick service!! Just what you need for a registry office. Conveniently located in the core of Edmonton - lots of parking.

Daniel Belland

Never had a bad experience - the staff are consistently SO friendly and cheerful, and fast! Never thought I'd been going out of my way to write a review of a registry place because of how lovely the customer service is, but here we are!

Harsha Hegde

The staff are super friendly here and the service is awesome. They patiently answered all my questions and guided me when I needed to exchange some out-of-province documents. Highly recommended registry.

Abdelrahman Metwally

The Staff over there are so bad did not help me and deal with me with unpolite way

Phuwadet Pasarj

Usually quite fast, easy going staff. Never really have problem here. Only come here for car stuff though.

Jul tru

Staff was friendly, explained things clearly. In and out in no time.

Cherique Clark

Awesome service Desiree.

Sateesh Kadiyala

The best registry in Edmonton. Staff is very Friendly, especially Desiree and Shasha both are very helpful. Very fast and efficient service. I’ve been using them since 2 years and never tried any other registry. I’ll definitely visit them again. Thank you Strathcona Registry for all your Services provided to me.

Bonita Lehmann

Bought a new vehicle and went to Strathcona to get it registered. Fast and efficient, but when I sent in the papers an error on the financing name was discovered. I went back the next day and they were SUPER helpful!! Quickly fixed the issue with apologies everywhere. Great registry!

Alexander Morozov

Business hours: Monday to Friday 8:30 to 5; Saturdays 11(?) till 2.

Sybille Wunsam

Just went there for a road test for my teenager. Everybody was very nice, professional and on time. A very good experience.

Zan Thrax

Quick, professional service from an employee who knew how to do her job. A nice change of pace in an industry that is often none of those things.

Peter James

Very fast and efficient!! Win me a trip to Mexico!

skanthavelu

The service I received at Strathcona Registries while renewing my picture ID, which was two months past expiry, was quite friendly and helpful! Thank you, Frenny! I will surely come again! ????

Heidi Chan

I was in the registry office on Monday to get my driver license, since my case was a bit complicated and Leslee was so patient try to understand my situation and help me to sort things out. Finally I got my license and I am so blesssed to have meet such a great people, lucky me! Great service and nice staff!

Ismat Luna

The Chinese road test examiner of this registry office are just rude and does so misbehave with the examiner. He does not have any criteria to be an ideal examiner. He does racism. I strongly recommend to fire him as early as possible to uphold the reputation of this registry. thanks!

Claire S

Knowledgeable and helpful. Wait time was fine. Ladies all very friendly.

Daniel F. Cartagena

Easy to register

Oculus Angelicus

THE MOST UNPROFESSIONAL Registry I had ever been to. The Manager brought her child to work and she was spending as much time babysitting her screaming child as she did on helping customers, making her super slow. The other tellers were under trained and one had to keep going to other tellers for help. Then they neglected to tell me key information and then when I acted, without that info, they charged me $25 and got something totally useless, then they refused to refund me my money! Then when I got pissed off, because they just took $25 out of my pocket, they told me to never come back!!!! Can you believe that!?!? Don't go here, they'll rip you off, or waste your time or both, like they did to me!

Nicole Easton

I went to renew my registration but forgot my insurance pink card. They ladies seemed genuinely sympathetic for my having to go back home! And when I returned later that day they made me feel very welcome and helped me with my renewal with enthusiasm. I would recommend going here just because they're so kind and helpful!

Alexey Baldygin

Not super polite staff, but they do their job well. Won't spend too much time in line.

zek keh

rude, unhelpful staff that provided us with wrong advice. they were also inpatient with newly arrived immigrants who weren't aware of some of the specifics of the Canadian system of doing things

Scott Olsen

Useless! Stopped in on a Sunday to renew my RV registration. The staff was unable to find my vehicle on their computer and told me the system was updated yesterday so the only way to renew was to get the original bill of sale or last years registration (neither of which were required last year). The staff member was unapologetic and made no attempt to help me out. I only had my insurance with me so I decided to leave and try another registry in Edmonton. The second registry found my RV and was able to renew my registration without any difficulties. Obviously Strathcona needs to improve their computer system or hire staff that actually know what they are doing. Same information provided and two very different results. Don’t waste your time here!

Mohammad Raoufi

Forget about this registry for Road test. Very crowded, the route is in the most congested area of the city, my examiner was very young, rude and just started the job. They are $10 less than some other registries just to encourage the people. Me and one of my friend which both had driven for more than 10 years failed here in the same day with very high error points. At the same time anoher friend with less driving experience easily accepted in one of registries in north-east. This registry sucks.

Miranda B

Open on a holiday AND speedy assistance. Eduardo was so helpful.

Thug Shells

Hannah has helped me all the times I've come in, and I've never had such good customer service at a registry EVER. Her friendliness makes me always wanna come back, and her knowledge and efficiency at taking care of any tasks I have lets me know all my registry needs are taken care of the moment I step through the door. Short lines too, would recommend this registry to all my friends 10 out of 10 times .

Ken Yeu

Cute little registry!

anTonio J. Bavaro

Changed my gender marker to X & updated my address on two separate occasions with no problems + pleasant, personable & professional service from Desiree!

Me Far

I give them 0 star, I left their office because they were rather impolite and not caring at all.

humbled trader07

Customer service was fast and polite and I was out of their in 2minutes, so bonus for me.

Ben Walker

DO NOT GET A ROAD TEST HERE. I live in the area and failed two tests (both with 70/75 demerits plus an instant fail or more) and was shouted at. Guy wears a gold ring on every finger and gold chains everywhere, I'm guessing he was hoping for a bribe. Went to Mill Woods for my next test, and despite having never been there I passed with 20/75 demerits, for going about 63 in a 50 zone (I missed the sign). Maybe he works on commission or something. Service is great otherwise. ladies inside are helpful and I've never dealt with long lines.

lospaisas original

Fast and reliable

Tegbir Singh

Great Service. Polite and friendly Staff.

Bayess Afzali

Registered my car, and one of the workers (little Jennifer was very nice and helpful).

Malaya Bishop

Their always efficient and friendly!

ruma jo

It was good. We went to renew an Alberta ID card. The agent asked "full term?" and I said Yes but then "wait how long is that?" She replied 5 years. "Oh, k no, then just one year". So it was $14. I'm glad I clarified so I didn't pay more than necessary! We went near closing time and they didn't mind. I was sure to say Thanks for being open longer than the other places. The 3 staff were all good to us.

Marie Constant

Horrible service. The person registered my car to the wrong plate. I was stopped by an officer telling me my license plate I had registered at Strathcona Registry was registered to nothing. I went back in and they told me they registered another license plate to my car than the one I asked but it was my fault for not noticing their mistake so I had to pay to get it fixed. How is that you can register the wrong license plate to someone’s car and it’s their fault when they give the correct information and only had one license place for the past 7 years and only ever registered the one.

Mascara Hera

Best registry experience I've had. Took my road test there, the examiner was fun and very fair, yet definitely an observant stickler for the rules. There's never any lines, and the reception workers were extremely friendly and went out of their way to process everything I needed processed. Way better than any registry I've been to by myself or with family. 10/10.

Luke Collie

Best registry ever! So friendly and helpful. I will always recommend and use Strathcona Registry!

Callan Brezinski

So quick, and she was super nice !!

Alex Chisholm

Best registry by far - short lines, helpful stuff, and great hours!

Leila Carolina

Really efficient service. I stayed at the office for a few minutes and solved all my problems.

Mohamed Khallafe

I've been there for a road test and it was horrible, I was taken in the most crowded/unpleasant streets in Edmonton in day's rush hour, confusing road constructions and various obstacles. the examiner wasn't always clear about where should we be going and some times I just couldn't hear him. I had a feeling that he's intentionally leading the test through the toughest intersections available. when it was over I got relieved as I was really stressed out. I don't think that was the normal circumstances normal people get examined. I'm a cautious driver by nature and I kept my sharp focus at best, but I failed. I don't believe in the system and I think it's a clear case of conflict of interest, and it's corrupted to the bone. they charge you $143 of your hard earned money for the road test, they will surely be happy to have you again and again and again and again and again.

Amira Aissiou

Just went there today to renew my driver's licence. Staff was super friendly and very helpful. Great service, thanks again!!

Amani deol

Watched Thor on the big screen TV while i waited in line. Time passed faster????

Shane Allan Bennett

Poor attitude untrained staff please go somewhere else

Zeljko Radevic

BEST REGISTRY OFFICE 10 STARS PERIOD NO 1 IN EDMONTON I LEFT THAT LOCATION STILL GO THERE FOR EVERYTHING HIGHLY RECOMMENDING TO ANYONE THANKS GUYS

Léo Tang-Taye

Nice to have a registry on the south side,a couple staff members are nice but overall customer service could be improved ! They provide masks and hand sanitizer, which is nice PS: if you have french documents, be prepared to be asked to get your stuff officialy translated. Which is absolutely ridiculous, last time I checked french was still the second official language of Canada!

Moe

Quick service plus entered draw for Mexico.

Jack Yang

no problems, did everything i asked, busy though on weekends

P. Luke Siemens

Super friendly experience

Christine Schubert

Great experience. Glad they were open on a holiday as I realized I was overdue on my registration and when I was renewing she informed me that my drivers license was expired and asked if I wanted to renew as well and I said yes. Thankful she pointed it out as I thought I had another year on it. Friendly and polite

JACK JACOB

I can say it’s good registry and staff are also happy to help us, I definitely recommend this place

Dave W

All I can say is wow. Super patient with the never-ending obstacles to taking a road test. They went above and beyond in helping us get our stuff done. Thank-you especially to Leslee and Alex for your patience and professionalism!

Vin 888

Awesome customer service! Hannah was very helpful!

Hadi Rouhani

I was very shocked and disappointed from the cold behavior of the customer service (the girl with dyed red hair). I wouldn't go to this registry if I had closer options to get my license plate! When I asked for more information she behaved so bad that I almost forgot this is happening in the morning! I don't recommend this registry. Especially that the address has changed and so the staff. The staff was so unfriendly!

Ayat Hamarneh

Everyone is amazing helpful and respectful and very understanding , I will always go there highly recommended ????????

allen cross

went in at 8.30 am and had a delightful experience. Super friendly staff. Made everything stress free for me. And free parking! be friendly, get friendly service :)

Sofina Bhullar

The staff is really polite and helpful. No wonder this place is always busy. Getting anything done always seems like a breeze at this place.

Sam Puglise

*******The BEST Registry I have been to in the City****** What an amazing registry this is. Very professional and friendly staff. I have gone to other Registry one in particular (Edmonton Registry-39 Ave) such bad service their, horrible and rude staff=Stay away from that Registry. Thais Souza and Allay Mcklough were amazing staff which took the time out to hear my situation and got it all resolved under 10 minutes. They explained everything in timely fashion and provided great information for future. Specially after having many issues with the 39 ave location I was done going to any other Registry but I am so glad I was referred to this location from an old employee of this location. Was such a breath of fresh air. I high recommend this location and good work to the two ladies who provided 10/10 service today. I will be going back to this location for many years to come and will let friends and family know of my excellent experience.

Aaron Liu

This is the only registry that opens on a Sunday afternoon near me! They deserve a 5 star just for that reason, not to mention their wonderful service.

Kyra C

I came in with a friend that has been struggling with obtaining identification for a while and had an awesome experience! Prompt, respectful, excellent service! I think the person helping us was Desiree? She was excellent, personable, and answered all of our questions. Thank you!

Ish Jain

Nice but one of the lady was really rude. She did not respond to questions properly and her behavior was not nice. I went there a couple of times and other people were okay.

Miss Bee

The friendly Asian man was so helpful especially considering it was like ten minutes to closing when I showed up. He didn't mind at all. No eye rolling or cross-talk between employees. It was easy peasy and sarcasm-free. It's truly a hidden gem of registry offices in Edmonton and I will make the journey, if necessary, to be a repeat customer.

Joshua Dykstra

I needed to renew 2 commercial vehicles on a Sunday. The staff was friendly and helpful. This place is exceptional, 5 stars. Thank you!

Farai Magunje

Location a very convenient for shoppers and anyone living within the Strathcona area . It's a busy registry most of the especially end of day yet they get the job done . I was given good , it's just the wait period for me.

Hhe Chris

I do not like the attitude of one of their agents in this place. Makes me nervous when I first got to this place to ask my license questions. Don't recommend.

Mickey M

The ladies at this location are super friendly always so personable ! And have helped me out a great deal ! Huge shoutout to Sasha for taking care of an ongoing issue for me! I highly recommend anyone to this location on whyte ave for the best customer service and amazing staff !! Thanks so much !!

Fernanda Nóbrega

The service is very good for me and my spouse !

G. Allan

Quick and easy.

Leif Sirum

The people working there were great, and were able to get me in five minutes before closing time.

Casey Sobool

Super awesome and relaxed drivers test! It is great that the examiner understands how nerves play into performance and he did a phenomenal job of going through what the test would be like before the car was started. It was a year ago so I sadly can't remember his name but it was a great experience! The front-desk staff were also very friendly and helpful.

Kristen Severight

The ladies here are stupendous! Quick , kind and will do anything in their power to help. They know what they’re doing and are very professional about it. Definitely recommend this registry!

Nathan Funk

Generally friendly and helpful people

Walter Gordy

Really knowledgeable

Heather Scherer

Friendly staff

Andre LeBlanc

Probably the best customer service of all the registries in Edmonton. The staff are friendly and full of helpful tips. Big shout out to Hannah for always handling whatever issues I have and doing it with a smile. Keep up the good work. Sincerely, Not Kurt Cobain

Yagmur Karagol

My suggestion for international students: don't waste your time and just find another registry which is more knowledgeable about international students and which really cares about its customers. 1.5 month ago, I applied for an extentions of my health card. 3 weeks later of my application, I got the health card which was not extended at all. Basically, they sent me the same health card that I have. I went to this registry again to understand what was the problem. They didn't say anything and took my application second time for an extention. 3 weeks past and I haven't got my health card. I went to the registry again and asked if there is a problem. They said it may take 4 or 5 weeks. I insisted that there might be a problem. They were not aware of it at all. After they contacted the process officer, they told me that I am dependent of my spouse so if he extends, mine will also be extended. This is completely wrong information because I got my study permit independently from my spouse. Then, they told me that there is a problem related to my valid study permit. At the time (2018), the immigration officer made a mistake, confused my family and given names, and put them in the wrong spaces. I have this study permit since 2018, I went abroad and entered to Canada multiple times with this permit, and this is the first time this mistake caused a problem. They will not extend my health card until CIC (Citizenship and Immigration Canada) corrects the error in the permit. Now, my issue with this registry is that if there was a problem why this registry made me wait for 1.5 months and made me insistly ask what is the problem. If they could have noticed the problem in my first application, I would have applied for the correction of my study permit earlier. Why do they take contact information if they do not inform people that there is a problem? This registy just wasted my time and put me in a difficult situation. They probably will reply as "I'm sorry you had a bad experience...". Being sorry changes nothing in my situation. It would be enough if you did your job properly.

Hansol Park

So rude

steve chimiuk

Was told I had to meet with the seller of my car becuase the bill of sale is "old" they refused to take my digital copy that also had an insurance cancellation with the old owner. Staff were useless and extremely unhelpful. Now I'm forced to try and remake a bill of sale for a car ive owned for 8 months but have been unable to insure becuase of the ridiculous rates in alberta.

Shawn he

Excellent, everybody so nice!

Sharon Rotzien

Sasha is simply amazing !! Always a pleasure.

kyunglee park

Comparing to other registries, the customer service is definitely poor. Nobody greeted when I entered, and the staff was rude answering my questions. But the location and parking was convenient.

Jenny Zhao

I would definitely recommend this place for completing your road tests. Steven Lee tested me on my recent full class 5 road test and he was the best! He gave clear instructions, acknowledged me when I did things right, and he was helpful before and after the test. Most importantly, he is very fair and he wants you to succeed. Great experience overall!

michael sanders

Never have I been in such a patient and helpful registry. Hannah was a true super star and did a serious amount of work to get my truck on the road, always with an awesome attitude. 10/10 will come back.

Tethloach Bol

Some of the co-workers are rude, but not everyone is rude.

Jens Deppe

I've been to this place three times since they opened the new location and the service has been consistently great. Fast & pleasant interactions. Can't ask for more at a registry office.

Tyler Jackson

The staff was super friendly and very helpful in helping me get all the documents I needed. They made what could have been a very stressful task less of a hassle than I thought it would be. Thanks for the great service!

brandon robertson

Maddy is great ! Best registry experience

Jeff Beaton

By far the fastest registry I've dealt with. Staff are helpful and courteous. After reading the name drops in the other reviews, I'd like to give a shout out to the ultra delightful Lyndsey (posibly Leslie based on other reviews eek). Not great with names but could never forget that incadesent smile :). Takes some of the sting out of emptying the wallet for those pesky Rader tickets lol. Would highly recommend this location.

Matt Birks

I've used them plenty of time before and the staff is really polite and helpful. I had to mail for a drivers abstract from Quebec, and didn't have the correct paper work. They called me up personally, told me all the necessary paper work. I even had to call them to confirm what I needed and they remembered me and helped me out. These people make me miss dealing with Alberta registry's because unlike Quebec the staff are really helpful and courteous.

Travis Lutter

Surprisingly good. Most registry offices are miserable, but this is clean and the staff are efficient and friendly.

Trisha May

Loved my service at this registry! Hannah was very quick and efficient in regards to helping me obtain my documents, as well as getting everything sorted and up to date. Will be revisiting!

Kody Knoblock

Hannah was super fast, friendly, and knowledgeable. I thought it would take a lot longer, but I was in and out.

Merci Marianne

If I could give this place half star I would do it. Worst place in 13 years in Edmonton. These people are rude, unpleasant and unprofessional. I won't recommend this registry to anybody.

Benjamin Sugars

Helpful staff and generally short waits which in the world of Edmonton registries is an added bonus.

Marie V

They were helpful. First they responded to my phone call. Second they waited for my husband to come in and pay (problem with my cards)

Rajni Lata

Very unhelpful

Cherry Submarine

One star for Thais. Horrible service with such a condescending attitude. I had to go back 3 times for the same thing just because she didn't even try to tell me what I should bring. She just coldly point out what I missed this time and when I went back for the second time she goes " Also you have to bring something else" and etc. Doesn't bother to give you full instruction and when she finally admits her mistake, she apologizes in a cold, distant manner like she is a queen and you should be flattered that she even apologize. I was there before, an pleasant young Indian lady with glasses helped me very well, unfortunately I couldn't recall her name. Sorry for the one star, but Thais deserve it.

G C

Great location

keith young

Really can't believe how slow this place is. Half customers walk out the door

Corrinne Tychkowski

It's a scam check parking brake I was told won't trick or cheat u alarm on says let's start test pull out turn right scam clever scam but scam

Ally Curtis

Just don’t come here unless you like dealing with the rudest staff. Btw still can’t find on their website where it says you can’t have forms from a few months ago but sure my fault maybe I’m missing it somewhere. Still doesn’t change the customer service I’ve received which was abhorrent at best not that having a Alberta health care number is important or anything. Go anywhere else literally anywhere. Read the reviews all the ones about customers service and how they treat you plus the lack of clear information. They truly get pleasure out of seeing you in distress like I don’t understand. It’s a registry agent I didn’t know they could possibly make it so difficult to get a Alberta health number and I.D.

Thais V

Great service and staff!! I am new in the city, and Thais took care of all the documents I needed, very helpful. I strongly recommend the place.

Filip Aleksic

Guy name Eduardo was really helpful and nice. He provided great service

A Fulcher

Well I went there to get a Disabled Parking pass. I have a cast and am using crutches to get around hence the need for the pass. The registry is NOT WHEELCHAIR ACCESSIBLE. So I fight the doors, wait a few minutes for my turn . She says this box needs to be checked off so I can't process this. I asked for a pen. She said I still can't process this. I said I know I'm just going to anothrr registry.

Lexci Krahn

SUPER fast and efficient service. The girl who helped me today was super friendly, let me take a couple extra tries for my horrible license photo. Great!

Mariana Rodriguez

Very good service, friendly staff. Eduardo was very kind and helpfull.

amal silmi

I went today to do the knowkedge test. Two of the employees were talking loudly.I asked them politly to lower thier voice so I can concentrate. Unfortunatly they didnt stop. I didnt pass the exam and that is so unfair. Poor service.

Olivia T

I've been to this registry twice and both times dealt with the same woman who I believe is their manager. She is extremely unpleasant to deal with and both times I have left offended and frustrated.

Gavin Anderson

Examiner ID 14308, examiner deliberately making you nervous on road test and seems to not follow protocol! During road test, he told me that I did not stop at a 4 way stop, when I clearly did. I remember I waited for the car on my right to stop before turning right (it was a good 3 seconds right after I stopped), I did not make any big deal out of it and just told him I'm sure I did as I clear the intersection, right after that he asked me to do a parallel park. All seems well and I was asked to do a couple more right and left turns before heading back to the registry. At the registry, he told me that I failed because I committed a violation on a 4 way stop when I did not make a full stop, I was explaining to him that I did calmly and how I saw it happen, but he insisted that I did not. Which brings me to my point, he told me before the road test starts, that if I committed a violation (that constitutes an automatic fail), that he'll stop the road test immediately and ask me to return to the registry, which he clearly did not follow, he still asked me maneuvers after the supposed violation that I did, which made me think that he was deliberately failing me at the exam. It almost felt like he was giving me points so I can fail, and when he figured that the points he gave me isn't enough to fail me, that's wen he mentioned the 4 way stop violation. He also make noises when he thinks you're going to make a mistake like approaching a traffic stop when light is about to turn yellow, like "whhooooppppps". He told me before the exam that the only communication he is allowed to do during the test would be directions and nothing else, and that the examiner is not allowed to confuse or make the examinee nervous, and it feels like he is making me commit mistakes. I'm OK with failing the test if indeed I deserved to fail. But why did he asked me to continue the exam as if what I did was just another point. This confuses me a lot, if that violation was an auto fail, why did he ask me to do a few more maneuvers in fact going through the entire half hour as if I was going to pass when he already knew I committed an auto fail? This is very unfair and against the protocol he told me. It feels like he was determined to fail me by points, and when that didn't work, used the 4way stop violation which I did not commit in the first place! The car stopped he knew it stopped! MY SPEEDOMETER WAS 0KPH FOR 3 EFFINNN SECONDSSSSSS!!!! One last thing, he mentioned that I was not making enough blind spot checks and mirror checks, I've let this one pass, but how much check are you supposed to make in a road test anyway? I have made my self aware of this before the road test, and that told my self I will make one every 15 seconds which I know I did! I almost looked like an idiot for doing it that many times even when not necessary! Was he just trying to run points on me??? My dad said we'll take the exam again here, he said he'll follow us during the road test and confronts this guy if pulls another one on me.

Shirley Eftoda

Quick efficient service. Staff friendly and knowledgable.

Kelsey Grant

My experience at Strathcona Registry was positive. There was a long line of customers when I arrived but the staff were efficient and the line moved quickly. The woman that help me was kind and the employees appeared to enjoy their work.

Ben Gumrah

Extremely frustrating experience visiting this business. I am a visible minority and of south asian ancestry and almost the entire staff at this location is south asian. Unfortunately, sometimes we as newcomers to this country forget that we are in Canada and not in our native country, where everything goes and do not treat people with respect or dignity that they deserve. This business is not worth supporting. Stay away from this location.

TheKiller1922

Extremely polite staff and examiners, prompt responses Good and long open times, and they're open on weekends as well Convenient location close to major roads and the access to city center No big queues Parking lot is small but always has a room As of August 10, 2020 everyone inside was wearing a mask, and sometimes gloves. There's a small bag of disposable paper masks available inside, or you can ask the staff if they have one for you to wear. I recommend this registry for your driving tests, as the surrounding area is not usually very busy with cars, and the highway entrance is nearby. Lots of stop signs as well, so you can see the route in advance.

d schmitz

Such a friendly, helpful and courteous atmosphere. Love this place.

Philip Rempel

Employees always seem unwilling to be helpful beyond what they are exactly asked. Had to go back home 3 times because they didn’t tell me I needed a different document each time. Just made it much more difficult than nee be

Marizel Surell

We went there today Aug 12,2020 at 9:50 am to do the learners test for my son and the lady were busy chatting not even bother that the customer was standing at the line..no other staff at the counter except that lady and she was chatting to the manager at the back office. Finally, she decided to come to the counter and assited us. She was very rude to us and not being helpful. She is so impolite talking to my son and trying to scare him. If staff like her is gonna be working there i will probably will never comeback there. She should not be working in that kind of job.

Jayden Ward

Girls in there don’t know what they are doing. Nor properly trained for the job.

pinky rajpoot

Excellent customer service. Very polite and friendly.

C C

Moved from ontario, came to set everything up to alberta. Was a great process and our rep was really nice. I definitely thought it would be more difficult, and was stressed at the notion of changing everything over but it was a blessing! Thank you :)

Zharinah Sculley

I had to update my address on my license. Eduardo was very quick and pleasant in helping me. I will definitely return to this location for my future registry needs.

Alinne Martinez

Usually don’t go to this registry office but needed to renew my drivers license on a Saturday and they’re open Saturdays. They’re full of signage asking patrons to wear masks but none of their employees does. Being someone who doesn’t go out unless is strictly necessary I felt worried and uncomfortable by this. Never going back there again and giving the City a call to ask the status of the mask bylaw

Mustafa Al Balushi

Excellent and quick service. Staff are polite and nice with customers.

NJM

Attitude ....

Drew Scott

Never had an issue with lines. Always quick and efficient. Shout out to Hannah for being patient with me while I tried to sort out my insurance at the counter!

rabz denari

I wanted to renew my registration which I have been doing now for many years, super routine. For some reason all of a sudden the lady with thick rimmed glasses, got rude and was telling me she can't do it because there was an issue with the names, after several minutes of trying to understand what she was talking about, it still made no sense why she could not renew my registration, when the name was the same on the insurance and previous registration slip and insurance. Took my papers to a registry 2 minutes south, and the process took literally 30 seconds and got my new registration. I still do not understand what she was saying, and I really do not understand why she was rude and condescending making a very routine procedure so complicated.

Brendan McDonald

Very quick and informative. Will be going back.

jdblechinger

Great, super helpful staff here!

byron gero

Fast courteous and efficient service 4 stars all day long.????

Sandeep Singh

Thumbs up for this place, friendly and efficient staff

Ramandeep Sivia

I had a very bad experience here. The lady at the front wasn't speaking nicely at all, and rather talked very rudely when I went in for a new number plate.

whitewolf

I have to totally disagree with any negative reviews about this company I have been going there for 10 years If anybody has problems it’s because of their own stupidity by not bringing their own documents and then getting mad at staff I’ve witnessed this 100 times People need to blame themselves not any of the staff as they try their hardest they are very courteous and they go above and beyond to help you They have help everybody in my company and we’re talking probably 70 times a year we go there and not once have we had a problem so people Bring all and you’re right documents Have a little patience And don’t post bad reviews about your own stupidity need I say more

Carissa Hoy

Typically my experiences with registries have always been negative... long lines, impatient staff, etc. but I was pleasantly surprised yesterday evening! I was helped right away by Hannah who was knowledgeable and extremely helpful and polite! I will definitely be heading to Strathcona registry from now on when in need! Thanks Hannah! :)

Ryan E

I walked in and saw 2 staff members and 1 customer without masks. I walked out, gave them a call, and they said that since they are behind a glass barrier, they do not need to wear masks. Unfortunately, the virus is in the air, and air can go around a tiny glass barrier. We need to take the virus more seriously. Do not go here if you want a business that values the health of its customers.

Raffi Sedha

The best service ever. Very friendly and professionally trained staff. Highly Recommend.

NGL Alberta

Terrible customer service. My suggestion; take the time to drive an extra 10 minutes to AMA, because you'll waste that amount of time (or more) trying to educate the staff here on what they SHOULD already know. I was requesting a replacement drivers license, and the front counter lady told me that I need a Medical Report. For a replacement? I told her that this was not an application for a DL, but a replacement of an existing DL. She went to the back, asked the same question and (surprise!) came back with the answer I already knew, and tried to convince her of. On another question, the "manager" came to the kiosk and read through a web page with her. While I was less than a meter away, she didn't speak to me directly, but referred to me in the third person while I was present "no tell him he needs this.." This is not only ignorant, but exceptionally rude. The staff here have a reading comprehension skill of a third grade student; yes they know what some of the words mean, and they can sound out some of the others, but they have no idea of what the whole sentence actually means.

Paula Laroche Humby

No lineup and the woman who helped me was super friendly and efficient!

Dai Shi

I really appreciate the staffs for their work. Thais and the other lady (sorry I don't know her name) tried their best to help me. As what I observed, the clients are many and they work hard. Every client has different needs and different circumstances, they need to know what's the problem then work on it. I have been here for MANY times. As a foreigner, sometimes I was not able to bring certain documents because of lacking experience. However, I always try to bring my smile. It is a kind of respect and encouragement to them. I did feel disappoint when my request was rejected because of certain reasons, but I always go there with a grateful heart. I am a foreigner. I don't speak good English. I know the staffs are not perfect people, neither are the clients. I hope everyone who read this, to be encouraged, so that when you go there, respect them with your smile and kindness, see what you will receive. Thanks.

Tammy Mac

Great service, convenient location. Thanks!

Anna Frost

Very to the point, staff do what they can for you

Bryan Darling

Always quick!

Kanadali Turk

Best staff in Edmonton! They're super duper nice! I loved how professional they were! I EXTREMELY SUGGEST EVERYONE TO DO THEIR REGISTRY RELATED WORK ON THIS PLACE!

Lauren Dechaine

Decently can get most of what you are hoping for some promptly , it's pretty well kept and doesn't cause many more headaches than you usually have at a registry .

Milind Rakheja

It's open till 7pm on weekdays which is great, Eduardo was very friendly and helpful!

Dweej shah

Its awfull, its been 60+ days since i have applied for health card still no update from their side my all friends who applied at other registry got in a week. EVEN when we are calling them for followup they responds its not in our hand we have forwarded it further, the only option is WAITTT!! but the question is HOW MUCH??

Randall Bucknell

Fast service and good hours, recommended!

Samantha Gould

Always friendly staff when I've had to go in . Clean and professional atmosphere. Will be continuing going there for any registry needs.

H Dh

Sasha was very helpful. She charged me very fair price and got our minute binders done very quickly. Other places said 7 days, Sasha returned to us within few hours and charged fraction, compare to work she did on our books. Thank you Sasha!

Jen Robichaud

Went there today for some last minute questions before the holidays. Great service. Desiree was very knowledgeable and very helpful. My new go to place for registry needs:)

Hoda Y.Amiri

I had a very bad experience with this registry.I went there with my husband for taking class 7 exam.The employee who was enrolling my name was so nonprofessional and her emotions and attitude was so offensive.We went there for my exam but she started asking some questions from my husband looks like a police detective and enrolled my name with very bad emotions .

Sandra Young

The most efficient registry service we've ever encountered. Thank you.

Joey Poirier

Don't go here to get your license.. there's a woman instructor, rude, self absorbed, power complex. She's just failing people because she can, late for the appointment 30 mins extremely ignorant. Rest of staff is grate to deal with expect for the one red head woman, Filipino I think. (DO NOT DO DRIVER'S TEST AT THIS LOCATION ) examiner ID - 14019

Logan Carroll

Took my friend in to take his learners test and was helped by Desiree, she was super helpful and within five minutes my friend was writing his test. Unfortunately he failed but we'll definitely be back for the next time he writes it!

Emanuely Nascimento

Fast service, polite people, great place.

Shaiful Chowdhury

Extremely poor service.

Manny

Both of my experiences registering a vehicle out of province went very well.

Sarah Smith

RIPP OFF ! Examiner named Raj He’s very rude and unprofessional, avoid him if you want to save money

Elina Boesen

Had an expired licence crisis on Friday. Strathcona Registry was able to pull off what no one else could. Management in particular was extremely knowledgeable and I’m so appreciative of their outstanding customer service and competence. I highly recommend.

lin liny

Horrible experience. Need an oath commissioner to sign an dower consent form. The commissioner rejected to do anything related with real estate despite my efforts to explain that the land title office and my agent both said it can be done at "any registry" with "any commissioner". Still the manager yelled "NO" from her office... Had to drive to another registry in rush hour and get it done in 1 minute. Too much arrogance. Will never come back again.

Susan Tremblay

Got my license today. My examiner was Alexander and he was VERY kind. Not sure if I would have passed with a different examiner due to anxiety...but Alexander was REALLY understanding and empathetic about how stressful the road test can be. Don't be dissuaded from booking in Strathcona (some people avoid it due to all the pedestrians & traffic, e.g., around Whyte Ave). Regarding the registry, I don't really have complaints. The staff are all very friendly. I had one awkward phone conversation with them (where I kept on being put on hold and transferred to different staff) & there isn't really a waiting area/place to sit in the registry, but overall it was a positive experience.

Dan Andersen

Great Staff, streamlined system so I don't have to wait ALL DAY

Richard Froehler

I was in and out in 5. No issues whatsoever! Polite professional staff

Samantha Roan

I was in and out of here so fast. Eduardo really made the registering of my vehicle an enjoyable fun experience. ???????? This registry is always super fast and super kind!

Marci Arcand

A bunch of friendly people

魏炫璇

I just want to say thanks to the young girl. I went to there to ask sth about my daughter's health card. The girl is patient and considerate. My English is poor, she wrote a note to me.And This register is my lucky place, I passed my driver test 7 there last year.

J Z

Horrible experience with the road test examiner. He keeps turning on and off the A/C during the test. Deducted marks unfairly.

Alek Ryu

I went in 15 minutes early for a road test and had to wait for the examiner for over 35 minutes. The examiner came in late and talked to a staff and I think they were talking about the online booking through which I booked the road test because I was able to hear stuff like it should have been blocked, it's stupid,.. I did book the road test on the same day in the morning but I have called before booking the test and the lady on the phone told me I can book pretty much whenever except Wednesday and Sunday so I just chose the earliest day that was available online. The worst part is that I did not even get an apology:(

Yongzheng Zhang

Did my class 5 A road test at this registry today. The examiner Tyler is probably one of the best examiners in Alberta. The after trip review is super thorough. Big shout-out to Tyler!!

Gavin Creechan

super nice staff and they made it very easy to get what i needed done.

Batya Naliyev

Had a road test with Harvinder. Professional examiner, gave good feedback. No pressure, the test went smoothly. Remember to practice a lot, though. The staff is also nice, polite, and helpful.

Ajay Sebastian

WORST EXPERIENCE. The incident happened today eve when I applied for AH card. I recently immigrated to Canada and relocated to Edmonton this Jan. Since I haven't received my PR card, I brought in my original COPR along with required docs. While accepting the application, staff was rude (hair dyed red and a tattoo on her neck). When I received my original COPR back, it was in TWO PIECES. THE ORIGINAL COPR GOT STUCK INSIDE THE MACHINE AND WITHOUT INFORMING ME, SHE FORCEFULLY RETRIEVED IT, TEARING THE DOC. To make it much worse, she applied a TAPE on the LANDING DATE which can make the original document invalid. I lost my patience and when I questioned the way things are done, she apologized. She still kept blaming the machine and which is rather UNPROFESSIONAL and I was informed to speak with manager The DAMAGE DONE IS PERMANENT since the COPR CAN NEVER BE REPLACED and it may AFFECT MY CITIZENSHIP. My advice to the management, EDUCATE YOUR STAFF! YOU’RE MISTAKE HAS COST MY LIFE TIME OF EFFORT and I won't back down till I get a proper explanation.

Zubair Gaya

I AM FEELING VERY HAPPY WITH THE REGISTRY OFFICE. WELL ORGANIZED AND VERY POSITIVE ATTITUDE AND PURELY PROFESSIONAL. TKS U SO MUCH REGISTRY OFFICE. ***** EXCELLENT

Jerry Lin

Even 1 star I don't want give to them. I have never ever done 1 time service before. I should go to westend register to do all the thing. I will never come back again. Even they cannot register the car, I paid 80 dollars to register, and the police officer said my license plate didn't register to my car. Then I go back their office again, they need payment one more time. That mean I paid twice to register my license plate.

John Lorent

Service was friendly and prompt, and I would give it 5 stars, But why wasn’t any of the staff wearing masks despite the bylaw? They even had signs up saying the bylaw is in effect. Not one staff member was wearing one. Seriously people.

Emil Gonzales

I had an issue with Strathcona Registry which was dealt with in a timely manner. I appreciated the fast response and solution offered. What counts is not that there was an issue but that it was rectified promptly. Thank you.

Genesis Chen

Customer service does need to improve. Staff could be more professional and polite (and maybe a little kind?) towards their clients. I expressed this to staff today, but my feedback wasn't quite welcomed. I see many good reviews here, so perhaps I just happen to meet staff on a bad day (I guess we all have days like that?). Willing to give them another chance.

Kulbir Singh

Went there to transfer my driver’s license. I was in and out in no time. The staff is polite, helpful and awesome. Great work guys.

Tod Rudge

Staff was helpful, no charge for interact. There is a charge for credit cards. They had mask there too free of charge.

Danielle Fast

They are always well informed and very helpful

Mika Theyer

Friendly staff, no lines. Overall, very satisfied!

Cacabae Flysky

It's the WORST registry in Edmonton!!!! I had a awful experience there and had worst service and rudest staffs. Then I wrote a email to their customer service department and nobody replied. If you guys do not care about customer experience , why would you guys post a customer service email asking for feedback! I wish I can give negative scores to this place!

Lee Noble

They were a ton of help with re-issuing lost documents for me, with super fast and friendly service. I'd go back there anytime for any registry-related business I'd need. Thanks to all the staff (and Hannah in particular)!

Jane Smith

Just a heads up for everyone. There is no use of giving them your proof of address as they are messing things up. They put a different address/ info on documents that they send to Service Alberta and let you sign it. And when you want it corrected the next time you have to pay because you signed the wrong information. It’s a business tactic! Lesson learned for me. Don’t trust them: Be sure to check everything that they let you sign. This is the first time I have experience this!

Kevin Empson

Desirea and edwardo are amazing people to deal with best registry around

Angela Kong

I have nothing against the staff working here, they are wonderful and helpful. But the lady in charge (in the main office) is rude and misinformed. She will make it difficult for you if she gets the chance, so beware. I even caught her leaving around 3pm a couple of times with weird glances from her staff.

Ahmed Mahmoud

Went to do my basic Class 5 road test. Had a wonderful and seamless experience. My instructor, Kirti, was a fair grader and provided me with positive feedback after the test. I would highly recommend this registry if you are going for your road test.

Landon Zarowny

Im sitting in line with 20 other people wondering why there are 5 stations and two people working. Ill go somewhere else next time.

Huang Hsu

Quite friendly~~~ Very nice~~~

Karina Olvera

I just want to say that Eduardo is the best person in customer service that I know so far, thanks to him, this office adds and results in high quality customer service, five stars! Congratulations and thanks to Eduardo for all the support!

Zhen Liu

the service is rude. never come back

Kim Rae

Best staff in Edmonton Registrations

Joseph Bolstad

Not very friendly customer service and limited payment options despite COVID19 situation. Went to another place much better.

Carolyn Hui

Excellent customer service! Hannah is extremely knowledgeable, helpful and efficient. 5 stars!

Ufuk Sunman

There is a worst service I’ve ever seen.It was unprofessional experience for me.They don’t helpful.I recommend not to go here.

Nafisul Islam

Good, same as other registry’s, I guess.

Duncan White

I am giving one star is because there is no ZERO star!!! The lady with thick rimmed glasses worked in the morning of February 22, 2021 really needs to IMPROVE her ATTITUDE. First of all, she DID NOT wear a mask. How could she even work at a registry??? She made me wait for a while when I was in line. (make sense because NO ONE is in front of me), then I greeted her with a decent loud voice and she decided to ignored it. Later on, she just stopped talking to me and just used her finger to point at the form where I should sign. She will make it difficult for you if she gets the chance, so beware. I’m not sure if she understands her job depends on all the customers she deals with. Definitely not going back to this registry EVER AGAIN, and she should be fired. PERIOD!

Nickola Schmidt

Very friendly staff.

Farah Reiews

Awful, Rude, Unprofessional The staff locks the door 3-5 minutes prior to closing. If you get there an hour before closing they sometimes turn you away if the line is long. I had important business there and the staff wouldn't even condescend to speak with me. I've had the door locked on my face. It's also way too busy anyway and there's no where to sit. Worst service I've ever experienced, with the laziest staff ever.

Steve Laurion

They are great people open the most hours. Awesome

Samuel Ferraz

Sound and effective costumer service. Eduardo was very helpful and kind. I recommend this registry, it steps far better from other options in town.

swift blade80

The people who work their are amazing! Sasha's customer service as well as her staff is amazing! I'll never go to another registry!!

Hustinx Adutwum

Best registry in edmonton. Friendly stuff and very informative. I took my road test here the examiner was really fair and friendly. He sticks to the rules and makes sure he tells you your errors. I will rate them 10/10

Phoebe Woo Banson

Great service! Eduardo helped me this afternoon, he was super friendly and knowledgeable! I had a really great experience today, he deserves a 5 star review!

Tara G

I did everything online and went in to get my renewal. They even deliver!! Took me 5 minutes Awesome overall. Plus the lady that served me was super nice.

Tara Salema

I walked into the registries at strathcona today there was a long line up it went quick this one lady Sasha help me and it was the easiest experience ever to pay off my fines and renew my license I recommend this place to everybody they're so friendly and it's not like a business atmosphere where you're scared to ask questions

Brody Sikstrom

Friendly service and was quick and easy.

Bobby Naicker

Sasha went above and beyond to help me with my request. Cannot recommend enough.

Sammie Asajyk

ABYSMAL BEHAVIOR AND POOR CUSTOMER SERVICE. I was there THREE times for the SAME issue and I got absolutely no help besides "this documentation is not sufficient for your request." Well, okay, if there are very specific requirements, it is THEIR job to make that clear so that next time, I can bring the proper documents. But NOPE. I got NOTHING more than an unfriendly smirk and rejection after rejection for THREE TIMES IN A ROW. I had to stand in line for 15 minutes, even though I was the ONLY one in line and when I was finally called up, there was no greeting or even acknowledgement of me as a customer. This place is the reason registries get such horrible reputation. Put more helpful and friendly staff on the floor or your already dwindling business will go down even more.

vRani Verma

Excellent service with good price. Once you enter, they have guiding signs that directing you to the right taller. Staff are professional and respect clients. Taking all Covid 19 precautions from dividers, and sanitization. I would like to thank all the staff members for the great job of helping public during the pandemic time. Each time when I need Luke to go this registry.

Jane Garrecht

I went in today to request some documentation. The woman who helped me was polite, professional and helped me with my request. I really appreciated her attention to detail and the time she took to ensure she had all the necessary information to process my request. I really appreciate the great service I received at Strathcona Registry. It is my go to place! I find the staff there to be very knowledgeable and professional.

Matt A

Absolutely terrible customer service. Offered almost no information, has horrendous hours, and is clearly only about serving themselves and making money, not actually about ever helping a customer.

Wei Gong

I took my girlfriend here for a class 7 test, it only took 10 mins for her to finish the test. However we spend almost 50 mins there, the staff there who helped us was so unproffectional, she put my grilfriend's name wrong, and even put her in a wrong system(I don't know what that's mean, but it did take a lot time to fix). The lady disappeared after she finished the test, the other guy told us to wait until she comes back. We wait for 15 mins and I go ask how much more time we are going to wait. The staff then tell me that lady is already done for the day. Really bad experience. I am re-edit this because I just noticed that they put the weight of my girlfriend wrong as well. My girl friend is very thin and she left a 98kg on her driver's license.........

Emma R. (rahrahdarling)

Fabulous customer service from Eduardo! He was so fast and so knowledgeable, made my experience a total pleasure. Highly recommend.

Georgios Lykakis

Their road test instructor will make getting your driving license impossible. No complaints about ladies inside.

Jenni Brown

Extremely helpful, quick service, and so glad they are open on Sundays! Didn't catch the name of the man helping us but he was great :)

DY MT

Quick and easy vehicle registration.

Sherry Canada

Was in getting my handicap placard and the staff was fast and accommodating. Will come back again. They also adhere to the covid-19 standards!

F M

Incompetent staff that think they know it all. When I needed a health insurance card, they don't know the law and made me chase my tail for a week. Discouraged, I went to In and Out registry and was out with a card within 10 minutes!!!

Jaggajatt Jatt

Fast registry, nice people. If you follow the procedures laid out by the government, you'll be fine and it all makes sense. Also have some empathy for the staff. If you worked there, would you break government protocols for strangers having a bad time? If you want special treatment... you're in for a world of hurt.

A Google User

Best place to go, i spent a whole week running from registry to registry tying to get my car registered and everyone said theyre systems were down. came here on a satuday as last hope and they got it done immediatly great customer service! Highly recommend this location!