Reviews of One Stop Licence & Insurance (Notary Public)

Sydney

I am at One Stop South on a weekly basis for work and the staff are always so nice and friendly. Kathy and Michael always get me in and out in no time!

Marcy Ambrose

Went in today to change the address on my licence. Everyone was super nice and I was in and out in less then ten minutes.

Janener Voldez

Went in to renew my driver's license, covid protocols were in place and being followed, and I was in and out in about 7 minutes.

Dog Withoutu

I love the staff at this place whether their fixing shredders or taking an upset motorist on a calming journey through registration land its always a good time i would highly recommend the red deer locations

Camilla Jones

The manager, Lori, was extremely helpful, efficient and mostly patient assisting me thru my cluster of contamination!! She managed to make sure I'm all legal now with a new plate and registration accompanied by her sense of humour! Muchly appreciated....thanks Lori????????????

Dean

First: Front desk receptionist was awesome!! Very helpful, friendly, and polite. BUT there's a $0.50 surcharge to use your debit card. Sure there's a sign posted on the wall. Not on the debit machine. And they charge 2.99% to use your credit card. Sorry One Stop I will not be coming back. Debit is cash these days, and you will not be gaining me as a customer.

Jaqi Tiechroeb

I needed to come to this One Stop a few days in a row and had great service by all especially Lori Deduke. She was very helpful, professional and made my experiences stress free. Will definitely come back again.

Lynda Lightning Woman

Michael has gone beyond when helping me with my needs. He's a shining example of how a service oriented person can be when so much authenticity has gone by the wayside. When looking for outstanding employees, Michael is it. Treat him well.

Jasmine Colette

Extremely helpful and patient staff

Brandy Hodgson

Lori was friendly & efficient!

Road Warrior BVB

One Stop License and Insurance definitely has some good people working for them! I'm a difficult customer as I have a mix of business and personal registry needs that can be summarized as quite confusing. Over the last few years of being in the Central Alberta region, I have developed a great working relationship with the Red Deer South office and I never leave feeling like we never accomplished what was required to be completed. I would recommend One Stop and would also like to thank Lori D for all her effort in getting me through my rats nest of registry needs.

Erik Ambrose

Staff are knowledgeable and friendly, service is pretty quick

Amanda Cournoyer

Get more staff, I've been standing in the store for 20 minutes and still there is 2 people ahead of me. You have one women at the desk, that's ridiculous. There are how many thousands of people out of work, hire some.

Semy's Box

It was great experience and quick service.

Brandon Egelandsdal

Phoned to asked what I needed to get my grandma a provincial id because everything g is in my name I was told all I need is the stuff from the lawyer POA and whatnot get there....nooe you need this this and this....train everyone the same way give proper info so people don't waste their time

Kim Reah

Very happy with the service. Everything went as planned:)

Ken Hoskin

I recently completed my practical Class III with Q Endorsement driver's test - Michael from MMA Outposts was my examiner. I want to express my gratitude and admiration for how this test was conducted. This test was, shall we say a "high anxiety" experience for me to say the least. Michael, through his demeanor and method of presentation, made this experience as pleasant as could possibly be expected. He spoke to me in a very low-key, friendly and relaxed tone while at the same time remaining professional. He explained things in a very unhurried and clear way and gave me ample opportunity to answer any questions that I may have had. His calming and professional manner made the whole experience as enjoyable as could be expected under the circumstances and I simply wanted to take this opportunity to express my gratitude and admiration for how he conducted the 90 minute session. I expect, in his job, he tends to receive more negative feedback than positive - such is human nature. I just wanted to do my part in trying to change that. Keep up the great work, Mike and thanks!

Mike Williams

Really nice and polite

thiessencarla2013 Thiessen

Stressful

NOBODY

Worst customer service ever. Agent held up a legit bill of sale just to upsale an in transit permit.

Mark Jacobs

Only because I could not put Zero Stars. Never use this place!

Zach Payne

They find any excuse to give you a hard time. "Here's an additional fee that you gotta pay before you can pay for this extra fee" "Oh here's an extra $60 you gotta before I help you"

Christine Skocylas

Waited for over an hour to try book my road test. There were 2 people ahead of me who spent an hour talking to the teller about life rather then booking their road test. Meanwhile 6 people who were behind me were helped and done before I was. When I finally was helped they gave me a permit and told me to do it at home yet they helped the people in front of my and booked theirs then talked for an hour. I’ve been trying to book at test at home for over 2 hours now.

Terry Oshiro

I found these folks to be very accommodating with only 15 minutes left in their work day. My business actually took us past close and but they were still willing to help me after the doors were closed.

Manish C

Avoid..

Dor Shawat

Came to Red Deer, AB, from a foreign country in order to get married, for weeks i've been stressing about all the formal procedures i knew i'm getting myself into. Dealing with Roxana was an absolute pleasure, never in my wildest dreams did i imagine things would go as carefree as they did. Roxana treated both my wife and i with an everlasting smile and made us feel as if we've known her for years and have nothing to worry about whatsoever.

Jordan Mee

Very nice. Lady's are super nice and helpful. Been coming here for the last year and have never had to wait over 10 minutes.

Ricky M

It's alright, nothing to write home about.

Jordan Straus

I find most staff here are rude. Despose having to come here.

Freddy Rollarstar

Went above and beyond to help with a problem that seemed impossible to solved in three other shops in town! The absolute best staff in red deer is found here! Come see for yourself!

Edwin Wu

Great place! Lori was fantastic to deal with.

Maricel Carroll

Very friendly and helpful staff especially Ms. Josie and Ms. Crystal. They’re informative and reliable. Thank you very much.

Ahmed Dardir

Highly recommend this registry, staff are amazing!

Jasper Eijano

The staff very helpful, Little slow.

Tanmay Lonandkar

Best registry service. The lady named Ruby is really so kind and helpful. Helped me solve a complicated driver's license exchange from Saskatchewan to Alberta. Good job????

Victoria Anastasia

it would have been awesome exprience but KRISSY the second lady who assist me doesn't know the word "customer service" she gave me the worst customer service ever ????

jErGeNs CeLiS

Thank you Michael for an excellent, proficient service.

Orlando dela Cruz

Their new queuing system is awesome. Great service and COVID safe

myramix

My visit for today to renew my drivers licence / alberta health card it was phenomenom . The gentlemen name Michael , he did a lot of patience and searching in order to get it done right to renew my driver license and alberta health card. What he did , he comprehend first what it said into my papers (open work permit before he made a conclusion. He ask me to show it all those documents that may require then . This is it .it was done. Made my day because i can start driving soon and ready to book for my vaccine. Its been so stressful to me that i couldnt renew my driver licence before and most matter my hunan rights to get my vaccine bcoz my alberta heakth card need to be renew also. Now enlighten my life bcoz its all done . Thank u so much Michael for such a great job what you’ve done to me.. your patience to get it done properly accordingly by the policy .. your excellent .

Ruan Harmse

I showed up right at closing time and didn't make it to the front until 10 or so minutes after they closed, the staff was still very kind, personable, and extremely helpful to me despite me being late. Very cool people

Darcy Harper

Friendly helpful staff any PTO lrms aren't due to their competence very knowledgable staff

Gavin Rittammer (Gritty)

They were respectful and tactfully helped me with getting a custom licence plate. I am medically exempt from wearing a mask and they accommodated me appropriately.

Heidi Toews

Customer service was kind, helpful and efficient!

Mark Cherkowski

I have used this location probably 6 times, and the service has always been good, the lines not overly long, the staff professional and polite.

Hailey Tanguay

Came in for my license renewale in the early am, without going to bed the night before (do ot some heavy drinking) and my photo turned out as good as it was going to get! Thanks One Stop! I might be getting officers confused with Beyonce every now and then, but I wouldn't consider that a bad thing. P.s. are you open Easter Monday? Momma needs registration

Alyssa Nicole

DO NOT GO HERE!!!! I took two driving tests with Mike. On my first test, I was going to take a left hand turn when the car in the oncoming lane sped up, I then put my foot on the brake and stopped the car ( not even leaving my lane) and even though my foot was on the brake, he (Mike) also pressed on the break. Which was an automatic fail because apparently "when an examiner intervenes it is an automatic fail" I WAS ALREADY STOPPED. It was my first test I ever took so I didn't fight him on it or anything. Second test we came to the same intersection, and low and behold a car was headed towards us in the oncoming lane, so I waited for the car. I was then told that I thought the intersection was a 4 way stop. No I didn't. I was also told on that test to drive in the bike lane, (not to use it when turning) I WAS TOLD TO DRIVE IN IT. When I asked him if it was legal he said and I quote " it's only illegal if you park in it...you can drive in it as long as you exit out of the dotted lines" He also never made that comment on my report card thing instead he said I was straddling the line. I have never ever straddled the line EVER. When he was going over my test in the end, I tried to explain to him that I did not think I was at a 4 way stop at that intersection, I told him that there was a car coming in the on coming lane ( it ended up turning down an ally with no signal) he said that there was no car and he had no idea where I saw this car. IN FRONT OF US. Hope no one takes another test with this lunatic. Everyone I know now knows to never come to one stop for any of their driving needs.

Bailey Jay

Terrible service. Impossible to get ahold of over the phone in time sensitive situations!!! Do not get your insurance here

Anna Park

My husband and I went there to renew our driver’s license and their staff were very nice and fast.

Daphany Metzger

I was very pleased with the service I recieved today. Very friendly and helpful staff.

justice incognito

They are selling road tests with out having the capasity to book them for delivery of services. It's a rip off. If it was any other bussiness they would be fined why is the government allowed to do this. It amounts to fraud.they keep your money for as long as they want without booking a road test.

Rick h

The best! Service was amazingly fast. I was in and out in ten minutes even though there was a line up! I used to hate going to renew my stuff.

Тарас Богомол

Great service, always fast and professional, always helpful! Recommend this location and personally Lori Deduke to everyone for great experience!

Lisa Rose

I originally went Friday Aug 6 2021, I could not complete my transaction as my mom's address needed to be updated and she would have to be present to do that. Lori was kind and sincere when she apologized and explained what my next step is, to bring my mom in. My mom has serious mobility issues and Lori said when we get there the next day just come straight to her office. The next morning I brought my mom in, Lori met us at the door, held the door for my mom and took us right to her office and completed our request very quickly. Lori is kind, compassionate, very knowledgeable and an absolute delight to work with. She gets an A++++ in customer service.

Jacinta Tapp

Great service ! Thank you

Jenna Rossity

Wishing I could give 0 stars

Lisa Olesen

They were very helpful !

Alina Smorodnikova

Great service always.

Gerry Ghostrider

Friendly service at this location.

Kris LeBlanc (Topher)

Lori was fantastic, quick and efficient service :) I would recommend her to anybody coming in!

Miles Kyler

This is the only registry closest to where I live and I wish I had other options. Every experience I have had at this registry has resulted in some form of mistake on their behalf that results in me coming back constantly. I arrived with a name change application to submit (with fingerprints from the RCMP, as per the requirements) and suddenly I was told that the fingerprints were not valid. This information was not communicated to the RCMP so the station said that the fingerprints were valid while the registry claimed they were not. They then proceeded to CHARGE ME ANYWAY, keep my application and birth certificate and then they MISPLACED my birth certificate!!!! I then had to wait TWO DAYS for them to locate my file with my original birth certificate that they then returned to me. After my application had been processed by VS in Edmonton I was contacted saying that my birth certificate was SUPPOSED TO BE MAILED WITH THE APPLICATION!! This means that the registry not only lacked communication with other sources for applications like this, but they lost my birth certificate and then sent it to me instead of mailing it to Edmonton which is THEIR JOB IN THE FIRST PLACE!!! Every time I walk in their door i always know I will leave upset, dissatisfied, and with my time and money wasted. Find a service that does the name change application process for you in person because this registry is sure to do it wrong, lose things, and downright waste your time.

Minda Santos

Krissy was very helpful to us . Everyone was polite ,professional ,giving us the information we needed. Thank you for all the staff that helped us. Minda Santos

Dillon Foulds

The staff were all quite friendly, and readily available to assist.

Regan Ference

I went in today and had a wonderful experience with I believe the lady's name is Karla easy-going and light-hearted! She was very quick with my transaction and I will definitely be back!

Victoria Toews

Amazing customer service very helpful and friendly staff. Will not go anywhere else for registration services

Miles Kyler

This is the only registry closest to where I live and I wish I had other options. Every experience I have had at this registry has resulted in some form of mistake on their behalf that results in me coming back constantly. I arrived with a name change application to submit (with fingerprints from the RCMP, as per the requirements) and suddenly I was told that the fingerprints were not valid. This information was not communicated to the RCMP so the station said that the fingerprints were valid while the registry claimed they were not. They then proceeded to CHARGE ME ANYWAY, keep my application and birth certificate and then they MISPLACED my birth certificate!!!! I then had to wait TWO DAYS for them to locate my file with my original birth certificate that they then returned to me. After my application had been processed by VS in Edmonton I was contacted saying that my birth certificate was SUPPOSED TO BE MAILED WITH THE APPLICATION!! This means that the registry not only lacked communication with other sources for applications like this, but they lost my birth certificate and then sent it to me instead of mailing it to Edmonton which is THEIR JOB IN THE FIRST PLACE!!! Every time I walk in their door i always know I will leave upset, dissatisfied, and with my time and money wasted. Find a service that does the name change application process for you in person because this registry is sure to do it wrong, lose things, and downright waste your time.

Brendon Wick

Fast, efficient, friendly staff, extremely helpful and all around great place to get the vehicle registration stress out of your life.

Alex G

This location has been so helpful to me and my husband. We always seem to have such complicated issues but the staff know us and they make us feel so taken care of. We always see Krissy and Roxana and they are both so friendly and helpful. This is definitely the best registry in Red Deer hands down! Super nice staff.

Colleen Rice

They were very professional even under the extra stress of covid protocols.

Danielle F

It's slow and should be online. Its 2018 folks.

pushpender sharma

Ridiculously painful experience. I spent close

Alot Music Official

My name is John and i just had my road test for Class 5 this afternoon 1:30pm-2pm. the first time i entered in the office, i was well assisted by the girl at the front desk. she is very friendly and accommodating. the system in their South office is really great. i haven't been to their North but i can really compare the difference between other registries here in Red Deer since i've been to 3 different place this month in processing my license especially when it comes to COVID-19 protocols. i would really like to commend all the girls working there earlier. all of'em are very nice and friendly but i forgot to ask their names. but of course, the person who really made my visit a 100% satisfied was Erica (i dont know if i got her name right) who was my examiner that time. she is very very nice. strict and straight to the point during my exam but that's part of her job of course. she was very nice from start till end. she is really knowledgeable and willing to share every details and willing to answer all questions about my exam. would recommend this branch to all the people i know here in Red Deer

John Macabinguel

Staff was very friendly and helped me with my confusing situation. Thanks Krissy!

Joe Gosselin

This place has been so helpful to me and with hardly any time she had the papers ready for me to head out the door thank you One Stop License

Semy's Box

It was great experience and quick service.

Elaine Beever

One Stop South was very helpful and returned emails and phone calls right away!

CodefiveGaming Codefive

North end terrible staff won't take , won't take digital e print out for out of Province people.

niel

I would hundred percent give Lori 10 star if I could! I was missing a couple of my paperworks when I went in but she helped me out through the process. She was very helpful and super patient with everything! Thanks again Lori!

slickboyinvan

Staff were friendly and efficient!

Larraine Pierce

Very efficient friendly place to get your vehicle registered

Esmeralda Caissie

I will purposely go to this location (even though there is a registry closer to my home) because the staff are amazing. They are helpful and knowledgeable and will always find the answers to your questions. It also helps that they are super friendly and the location is super clean. The new check in system is also very helpful and easy to understand. Overall a great experience, keep up the excellent work.

Sonet Simmons

We had a rather complicated few issues to deal with on Saturday and was quite apprehensive about getting them done as we're leaving on holiday and don't have much time. Having phoned ahead and being put though to the Branch Manager, we were invited to ask for her. Well, what a pleasant surprise! This lady is super competent and so friendly and professional! She had us sorted out and on our way in no time at all, her level of customer service is a novelty in today's "you're just a number" world. Thanks you so much Lori, you truly are a breath of fresh air! The receptionist was also very friendly and helpful.

Randy Ptolemy

Was at south gaetz chiropractor.

Sean Ans

Horrible! !

satanist antichrist

absolutely terrible. It’s a money grab. I would suggest renting a car before going or just go in sylvan lake.

Rose Conley

it was very pleasurable they were very pleasant and helpful

rick duncanson

Great service and frendly

Brock Prout

Lori is absolutely amazing, she does lots of work for our dealership. She's very knowledgeable and extremely helpful

Pedro Sad

They went an extra mile to resolve my issue. Very professional and friendly

Knot Worthy

Plan at least a couple hours in a line that never really moves...for God sakes get more agents!!!!!!!

Bridget 07

They screw up so much. Have no idea what they are doing. I would advise not to use one stop north or south. Because of them we paid for registration and it didn't show up on our vehicle and we received a ticket. I will never use them for anything ever again!!!!!

Chainsaw Megaman

I have had so may problems here the staff are 50/50 some good. some not good at all. Im done using this place. i could not re register the new truck i bought from ford last year due to an error on there part. My wife's name was on the registration and so was mine. But i could not renew because she wasn't there with me and then i had to prove she was an owner of the truck. Well guess what shes not. I am the owner. So theres the problem. The registry should be in my name and not shared. I waited for over 2 hours. Such crap

Braeden Clark

Very friendly and knowledgeable staff that provide fast and professional service. I even got to pick my license plate. Highly recommend.

adele etsell

Very friendly and courteous service. Love the sign in and then wait in your car option.

Valerie Paull

Awesome..I love waiting in line????

Manjot Grewal

The employee who we had to deal with was rude. They lost(blamed back on, sometimes us and sometimes, AB government) our papers and issued us wrong class of license. Wont admit mistake and was arrogant. A simple sorry would have made it, but no. We dont care. I agree with other poster here. Some staff are good but most are just plain arrogant(god knows of what). Arrogant. 'Who the heck are you, I know better' attitude toward customer. Lack of knowledge. Stay away.

Bruce Benson

I have been to probably all the Registries in Red Deer as i have lived here for 18 years. The OneStop South is by far the most friendly and efficient registry in Red Deer A big Congrats to Lori and her dedicated staff who will kindly assist you with all your registration needs. Best Registry by Far and A Big 5 start rating well deserved.

Mercedes Messinger

worst service ever. arrogant and ignorant.

Holly Dawn Hamilton

Michael at Red Deer South was very pleasant and handled all my paperwork like a pro...the weird line up and placement was off today but otherwise very pleasant experience...would recommend for sure

wmboule

Terrible front desk attendant. Incredibly snooty and rude. Made the entire visit horrible. The only reason I gave the second star is due to the other workers who actually made the effort to care about the customer.

Ииан Маккензии

I really enjoyed dealing with Lori, she made my day.

Ииан Маккензии

I really enjoyed dealing with Lori, she made my day.

Michael Rideout

I am always treated fairly when I come here and same goes for the north end location. Everytime I go to a non One Stop registry I have very unpleasant and unfriendly experiences.

Monica Reddy

I’m so grateful for the staff at one stop for processing my drivers license transfer from other province to Alberta. Thanks a lot

Daniel Nathoo

We delt with Roxana who was so helpful and pleasant! She didn't only help register my friend's marriage license but also walked me through and helped get it to them since they had to leave the country before getting it. Amazing lady to deal with!

CATALINO CALANOC

I had a very bad experience on my road test to the one of examiner in one stop south.i'll advise to the public use dash cam during the road test..never imagine that was happen????

Andres Llanos

The ladys are so freaking nice, always getting out of there way to help.

Rhonda Rodgers

From the moment I walked in and was greeted by the receptionist I was given clear directions. Staff were friendly, polite and helpful. The whole process went smoothly and didn't take long. I have been to this registry office before and will go again. Great experience!

Marcy Ambrose

Went in today to change the address on my licence. Everyone was super nice and I was in and out in less then ten minutes.

Eduardo-Genaro De Jesus

it was quick and easy, with all tech in place. staff are so friendly.

Marina Webb

I just moved here from BC so the way insurance etc is done in AB is completely different. The lady who helped me was super pleasant, had answers to everything I asked. I also really appreciated how quick it was to get everything done, from signing in to leaving was approx 15 mins in total. Would recommend!

Ryan Pedersen

Been going to one stop for years. If you're going in to do any kind of test. I would advise against it. I was put in an over crowded room with people taking around me. When I complained I was told. "When checking air brakes you always have noise around you." I've never done a test that requires you to it under pressure. Needless to say, they've lost my business.

Brad Van Steinburg

The lady that helped thou was fine, figured out needs , supplied the answers , fine.

Kathryn McCormick

One Stop License & insurance was served by Katie! Fantabulous customer service! Highly recommended!

Ronilo Mendoza

the customer service is very friendly and helpfull.I am very satisfied

W J

I can see why people are posting negative remarks. Sometimes they are friendly but other times, they are quite unfriendly. Most soften up when you crack a joke, so I think they just have low morale. Still I had given them a fair rating before but what got me mad is they took the wrong photo size for government ID. I went back to them to ask they redo the photo. They wanted me to pay another $21. Outrageous. Go to another license place instead.

k g

Waste of time if you’re looking to get a passport photo done. Save yourself the headache

Evans

I am taking this opportunity to acknowledge two people that really helped to a great extent. Krissy and Roxana, they are the most supportive people that make you feel taken care of and appreciated. I needed an old driving record and I needed it in a certain format they were able to work on it and print it out for even though it was already past 5. I’m so impressed with the service at One Stop South.

Justin Wood

Most amazing service ever quick and painless

Mallory Lussier

I won't be back to One Stop since they charge an additional fee on EVERYTHING they do! An additional $9 to pay a ticket, an additional 2.99% to use a credit card, or a surcharge to use your own Debit card... I am sure my bill would have been ~$30 cheaper at any other registry! Go somewhere else!

Wendy M

There was 3 cashiers just sitting there doing ABSOLUTELY nothing and I had to stand there and wait to be served . Unacceptable

Cambridge Apartments

The agent was very friendly, patient and helpful.

Taylor LeRoux

Lori is absolutely amazing! So kind hearted and patient. Couldn’t ask for someone better to work with at this business!

Nell Simpson

I was blessed with a vert kind lady. She was very helpful, and i had trouble with my emailed insurance card, she really helped with this as well. So thankful to One Stop Licence & Insurance

Wanda Buckley

I have used this business 6 times now and recommend it to everyone. All the staff are very friendly and extremely helpful

Larissa Greenbank

Lori is so rude and has no idea what she’s doing. We had explain the to her that your drivers licence number is different that the number just on an identification card before she could finally give us the right one. Then told us another thing that was untrue and resulted in us having to wait for an extra two months to get what we wanted when it could have all been done before hand. She has the worst customer service I would give zero stars if I could. However and of the other lady’s are amazing nice and show what good customer service is. Lori could learn a thing or two from them.

Vickie Lapshinoff

Great service and quick

Karen Cobb

Had good service

Jay-r Elvinia

I was assisted by an agent Michael. he's really nice and awesome in assisting me. Keep it up. Thanks

Riley O'Hara

I came in today with complicated registration issue for one of my employers fleet vehicles. The supervisor helped me through every step and worked with me to get everything resolved in less than 20 minutes. I was super impressed! They really seemed to care about my business and the service was excellent.

Andres llanos

Lori assisted me with my service today. It's been a pleasure. She is professional and friendly. Great service

don maclean

I paid to renew my license at the end of December (2017),and I never received it until now(March 27,2018)

Jordene Saligumba

The staff is very accommodating and friendly,,i feel that they love thier job to serve client,,,,thank you !!!!

bWoodyzz

Best registry in town , the staff are very helpful and knowledgeable , I suggest if you need help or have questions this is the place to go.

T w

I came in early morning on a Thursday I was in and out in less then 5 min

Charles M

Thanks god more registers shops opening in red deer so we don’t have to deal with the rude and most ignorant staff at ONE STOP.

Jeff Donaldson

Lori Deduke assisted me today at the south side One Stop in Red Deer. It was a great experience and we were able to work out an issue regarding my license renewal. Under, "conditions" there was nothing reported, yet the "C" was on record. She then explained to me that there needed to be an explanation for the "C". I didn't know this. With a couple of questions she asked me we found the answer and with a quick call to my doctor all was resolved. And as I'm now needing glasses to drive she explained to me that being caught driving without my glasses could have legal consequences and I told her, " I understand". Though it was a little longer visit than anticipated I am very grateful that Lori took the time to explain things to me and to make sure things were done right. And at the end of my visit I had left my vehicle registration and insurance inside, but Lori chased me down in the parking lot as I was about ready to drive off without it. That's going above and beyond to help your clients. I have used this One Stop here in Red Deer many times and their staff has always been efficient and professional in helping me and others with their needs. I am especially thankful for Lori's efforts today in getting my license renewal complete. This goes to show that their is a great management team in place and a great staff willing to go the extra mile to see that the job is done right. May the Lord bless you all in Jesus name. Sincerely. Jeff.

Janine Nill

Lori is so amazing, she is kind and friendly. She makes you feel so welcome when you are there. As long as Lori is there I will be returning. Thanks Lori for making a complete stranger feel like a life long friend.

Geronimo Corpus

Thanks to Ms. Lori for assisting me with my vehicle registration. Very fast transaction and she provided me with customer care. This location is highly recommended because of the awesome customer service and friendly staff working. Good ambience and their a system for queue.

Cam D

Do not go here. They charge a Interact transaction fee that is high. There is no need for it and none of the other companies do! I find their staff rude to Ok. Overall I really do not like the owner who has done nothing for the community.

Ken Burgess

Beware of hidden charges! They charge you $0.50 to use your debit card after the fact.

Dennis Bowness

Great place to use

Peter Wood

Staff member was incredibly friendly and helpful. It was my first time registering a vehicle and she ran through everything step by step for me.

Kim dJ

Amazing respectful customer service All the staff were so helpful

Christina Guidolin

Karla was awesome. ????

M ouse

Disappointed I can’t give ZERO stars. This place was awful. Full of the most inept people I have ever encountered. My only guess is they are being paid to stop the office chairs floating away. My wife and I both visited today to get licensing updated. We both stood side-by-side, at neighbouring counters, and each of us was given different answers and outcomes. All this culminated in one of us getting our license and the other being refused. Despite us both having the same I information. The thing that grinds my gears the most is that these folks role at one stop, first and foremost, is customer service. They have one job to do. Assist a customer. Instead of offering solutions, we were met with blank and gormless glazed over eyes when anything is presented other than what’s on the flow chart on front of them. AVOID AT ALL COSTS!! Needless to say, I’ll never be back there. If anyone is interested, go to the other site on the north side. A little busier here so plan ahead. Well worth it though. Staff are amazing. Nothing is too much drama. Keen to help. Couldn’t say enough good things about them.

Tori Waschuck

My husband and I went to the one stop south about a month to get his learners and we submitted his abstract from Ontario so he could take his road test. We stopped by last Saturday since we were in the area to get an update on his file since we haven’t heard anything back from this location. They were already closed but the staffs let us in and the lady in blonde short hair was very helpful and knowledgeable. First time seeing her at this location. She told us that my husband’s date first license was not updated on the system and the office does not have a copy of the abstract from Ontario anymore, at that time we were very upset because we thought that we needed to get another abstract from Ontario which took us a year to get it. But the lady was very helpful. She said not to worry because even without the abstract there’s another way to do it. She told us to come back during business hours and we did today. She assisted the other staff on what to do since she was busy with another client and we were able to resolved the issue. She was the only one in this office who was willing to help us, and very knowledgeable. did everything to make sure our situation is resolve since we’ve been in and out at this location. We went to different registries as well but they said there’s nothing they could do. We’ll only use this location from now on thanks to that lady.

Satbir Dhillon

Rude staff, lack of knowledge

Tanesha Dame

Hi guys, This is the south one stop licence please? Who would you recommended for a good instructor for a road test for class 5 GDL please ?

Miles Flores

Very friendly and approachable staff Fast and convenient service..

J G

Great staff. Went for my Advance class 5 road test and He was great. I got a few things wrong but he was willing to teach and explain and therefore I learned from my mistakes. Definitely recommend going there for your Road Test.

Colleen Fonkalsrud

I appreciate the friendly and professional staff. I enjoy coming here because it has a personal feel.

Farouk Hachadi

Very good Customer service, Thanks guys.

Tammy Torgerson

Very friendly and caring people

Karen Firth

Always the best service and fast. The team there is so friendly and helpful.

Cj Arcega

I would say that we had the best service experience here when We visited the One Stop Shop located 3340 50 Ave., And it was Michelle who assisted us. We are new in Red Deer and she was able to process necessary documents like our Alberta Health Cards and Transfer of Driver's License and Car Plate from another province. It was smooth and auick service that we had so Thank you Michelle and I hope you'll be able to help more people.And Keep it up.

Tyler Dunphy

Painful process to register a new vehicle. Mistakes were made on data entry (VIN number and name typos) and she took forever trying to fix it instead of just asking someone for help. Although very nice, this clerk was elderly and probably not best suited for the pace and data entry / IT skills for this position.

Stephen Reilly-Wood

If could give negative I would. Went in for corporate registries, put in que, removed from que and had 3 people go ahead of me. Followed by being out back in que to have LORI take her 'friend' first.

Veronica Vhivon Soriano

The teller had bad customer service,the older lady from the left counter was mean and she never smile when she was assisting us, but the receptionist was nice.

Susan Visser

Hours on one part of website shows hours as open mon thru Fri. Showed up to get registration switched over and now I have to drive back into town again to do it.

john smith

They charged me twice for the licence plate sticker they misplaced the first one and refused to refund me. Clerk name was Lori

diaphoretic 8kS65

Express lane? Hahaha, what irony! All these places are terrible; but this registry throws their lousy service in your face.

Ed Verwey

The worst license shop I have ever been in. The staff is unfriendly, unreasonable and have no common sense. Will never go here again. Avoid this place at all cost.

Shawn Kreisler

Our company goes to this registry once in awhile and I would have to say that was the the only day we felt someone knows what their talking about. Ruby was very knowledgeable, friendly and sense of humour. Some staff was a little bit rude but Ruby lighten up the mood. Helped us with corporation and commercial registration and very knowledgeable on this matter. We’ll use this registry for our commercial and corporate matter. Ruby is highly recommended.

Brooklynn Dunlop

I had a nice and fair instructor, Brent, who made me feel comfortable in my Advanced Drivers Test and provided me with great tips after as well. Lori and her team worked extra hard to help me, as there was an issue with processing my drivers license and they didn’t stop helping me - although it was neither their or my issue, they made sure I got what I needed in end. Thank you, Lori!