Reviews of In & Out Registry / North Central (Notary Public)

Mr. MorningStar

The instructor to get rid of GDL is a crook and will fail you so you pay again. I'm accident free for 10 years of driving and everyone compliments my driving. I yielded and slowed down the proper speed for a free pass intersection and he didn't notice it and failed me for it. Everything else was perfect. I'm reporting him, another use here posted his ID and info for reporting.

Seim Gebrekidan

I was going to have my registration renewed and I called ahead and brought all necessary papers. But when I got to the place the lady at the counter said that they had nobody that could do it for me I ended up wasting 15 to 20 dollars on ubers getting here and back home

Juliet Fung

The receptionist was pretty rude this morning. Not sure if she's just having a bad morning but it wasn't even busy. I will renew online next time cause it is not worth being treated so poorly.

MKP

Did my class 5 road test early this morning, my examiner barely spoke English, he added up my points wrong, was way overlly critical about tiny tiny things. He gave me 105 point when what was on the paper added up to 85, and gave me 20 points for having my steering wheel not even half a degree to the left when making a left turn from a busy road. He only gave me one chance to parellel park when most other examiners give you 3. He was also very un-clear with instructions and gave me point for "straddling multiple lanes" while we were on a single lane 1 way road.

Julie May

The staff have been terrific to work with. Did you know that they can even make the newfangled car keys? They have shown great pride in the precision of the work they have done for me.

singh Binita

Dont do your road test here. Badge number 14621 is a lady examiner .she will fail you..She dont look very pleasant either .My son went there to do his road test He has been driving for almost a year with us and he also went to driving school but she gave him a automatic fail . I will give her zero stars .she just made her income. .

Eassa S.

First of all this doesn't even deserve a one star. If your planning on doing your driving test at this location....DONT DO IT HERE. the bald guy is a complete DOUCHEBAG! you'll fail it if you even walk the wrong way!! He's contracted out by the Alberta govt. and there's no point in calling and complaining she just brushes you off!! Basically They want to make money!! so you have to do it again. Try to Go somewhere else!!!! Hopefully you get lucky and find a better instructor that's fair. What a Waste of $140!!!

Bracken Burns

I read the reviews on this place and I was worried about being "failed for no reason" - this is definitely not true. It seems that most of the people reviewing are the ones who were failed. I had an awesome examiner and actually learned a lot at the end of my test. I am glad there is a strict education system to keep our roads safe. Do everything right, and you will pass.

Falene Motionless

Horrible Registry. Hubby went there today to try to renew his place and was treated with horrible customer service. Lady at the counter basically threw all his papers at him and said “NEXT” very loudly and rudely.

Cory G.

Patience is a virtue. Excellent service!

Christine Marie

I see many mixed reviews here and will be honest and say I rarely do reviews but had to after the excellent customer service received by Rim. Even joked with a few girls working by her. I found all to be quite kind...most especially Rim for going above and beyond for me that day. Thank you Rim for all your help that day...your friendly demeanor AND for searching for a specific plate number for me. You made my day!!!!

Bruce Downs

This location has been my "go to" for many years. Although I have had a bad experience (once only ) I was in this week and it was fast, freindly (Kyla - thank you!) and very nice.

جودي شو Judi show

(Translated) Within it, social distancing is respected, there is an employee who receives you to inquire about the matter for which you came, there is more than one employee working to facilitate customer matters, the place is added, and transactions are made quickly (Original) تتم داخلها احترام التباعد الاجتماعي، هناك موظفة تستقبلك لتستفسر عن الامر الذي أتيت من أجله ، هناك اكثر من موظفة تعمل على تسهيل امور العملاء ، المكان نضيف ، وتتم اجراء المعاملات بسرعة

Sheena Doiron

Terrible policy. I went in today to get my Identification renewed as it’s been expired for several months, but since I am currently unemployed I haven’t had disposable income to pay the $50. I can’t even get my taxes done until I get a new ID. Luckily I got a Prepaid Mastercard for my birthday, but when I went to the registry today, after she did the work and cane time to pay, she tells me that they do not accept prepaid mastercards! Because they’ve had problems with them before, they’re not even allowed to TRY it to see if it would work! What kind of establishment is this? So I had to leave empty handed after travelling there by transit. No where did I see any signs posted or read anywhere online that they don’t accept this form of payment. Now I gotta try and sell my card for cash, which is proving to be another complete waste of time.

Desmond Yim

Have come here for years and would definitely say the staff here are friendly and down to earth. Great customer service and long ups aren't too long for the most part. Taken my driver's here, and my family has done it here too. Examiners are professional and don't deduct random points or say anything unnecessary unlike other registries I've gone to before.

Nadia Linchieh

I had my first class 5 road test here, and was really nervous leading up to it - but I am so glad I picked In & Out Registry! The staff were very friendly, the covid protocols in place were great and my driving examiner (Randy) was THE nicest, most chill examiner I could have had. He was very thorough, spoke clearly, and would also use hand gestures to indicate where he wanted you to go. I felt very at ease (despite the pressure of the exam) and I passed! He also took the time to give me some tips for how I can improve as a driver. Thanks Randy and thanks In & Out!

Victoria Stevens

The staff I've always dealt with are friendly and helpful. They arw a bit slower than other registries but overall, pretty good.

sam kadoura

Very firm staff never smile

Tony Smerychynski

Renewed auto registry. Walked in, tiny line. Decent parking access. Staff were super friendly and jokey. Little old and run down, but it's a registry, not the Hotel MacDonald. $2.50 surcharge if you use a card which sucks so bring cash. All in all about as good as an experience as I could expect. Kudos.

Sandra V

The name of the business was justified in my experience! I was literally “in & out” to renew my registration. The only reason why I took a star away is because the lady who serviced me, who was really fast and efficient, was talking chit chat with her co-worker beside her helping another customer. Personally I would have liked her chit chatting with me instead... let me feel welcomed to the point I would come back here to do business.

Tiffany Blue

Usually convenient. Love that they are open Saturday.

Dale Murphy

Very quick service, knowledgeable staff.

Julie Chen

My husband went in the In and Out Registry drop the my son secondary school Alberta Health Care form to let the Alberta Health know that he still in the U.OF A School. My husband came out In and Out Registry he was so mad. Because the got to counter, the clerk not able to to process, clerk was so unhappy, and pass on to someone else. My husband had wait again. My husband told me that clerk work there is so so angry, not happy and unpleasant to deal.

sarojbabu

I had a road rest this morning with Tony for class 5 advance , test start at 11 am and end 11:54 am . During test everything was all right but at the end of the test he start to fill point(suppose to be have to filled during the test) and asking me tons of question about driving rules and finally make me fail. This was second test with him. In first test I realized my mistake but in second test i did good but still I can't make him happy so I don't recommend to go and west time and money. Reply Everybody on road have to follow high standard transportation rules, my complain is about what he did, Ask him he fill extra point for me at the end of the test not during test, during test I was pass , and keep in your mind most of the people don't want to complain , just give up bad experience.

Nsilir Rousserole

Nice service the lady at door very nice and helpful. I came for my road test she did a good job by assisting me. My examiner was very nice and understanding I don't remember her name but her number is 14902. I'm glad I pass my test there all the ladies there are really warm and nice I recommended that registry is the BEST.

Live Forever

Rude and unprofessional staff

M YNE

People get upset when they flunk the tests, if you study and learn to drive before a road test you'll be fine. It's not the employees fault you are dumb.

Bob Burke

I'm a little surprised by the number of negative reviews here. I was there yesterday upon realizing, after a two hour drive to the city, that I had left my plate and registration behind on my way to pick up my new car. The place was lined up almost out the door and it still only took about 5-10 minutes to get served. The young lady I dealt with was friendly, courteous, professional and had a good sense of humour about my predicament. In less than 5 minutes I was done and left the city with my new car. My experience was very positive.

Sham leo

Such a dumb staff. They don’t know what they are doing. They just know how to argue with we peoples

Hussam Almasri

Best service, quick and efficient

G D

I passed my road test today with lady Ramandeep and she was just amazing. She was so professional and at the same time friendly. I would recommend her to everyone. Excellent road examiner. 5/5 stars for Ramandeep.

Silvio Filice

Came here for my Class 5 Basic Road Test, instructor was very professional and gave clear instructions, I passed the test with only 5 pts. deducted, very pleasant experience. I had a different instructor than mentioned in the other reviews so I guess it can be a chance on which instructor you get

Dae Bak

Just had my roadtest here today and I passed!! To my luck, I got Randy as my instructor and just as how I've read the feedbacks online before coming there, he was a really good one. He helped me calm down before starting the roadtest and his instructions throughout were really clear. His explanations for some of my faults during the test at the end were also very clear and helpful. Would definitely recommend taking a roadtest here!

Rachel Kam

I love love this location, everyone seemed nice but most importantly JULIET and Huey were amazing. Especially Juliet, she is very kind and so sociable, welcomed me so warmly and was super nice!! Everyone there seemed great! Great location !

Adam Hawa

Best Staff .... Best Service .... in Edmonton .........

Rushin

Line was out the door people waited 10-15 min to be told that they wouldn’t have time to serve them before they close.

Rhomann

Terrible people bad bad customer service. If I could give this zero stars I would all day long.

John Etienne

Very friendly people. Best registry in Edmonton to go to.

Andrew Robinson

Be prepared to spend an afternoon eating in line

ALL N DRIVE Auto Ltd

One of The best Registry In Edmonton, Great friendlyTeam They know What they are doing There, No wasting of time when you requested a form or update vehicle info. I am a small car dealer and This place is my favorite Registry. Keep up with the great job.

Lilian Guedes

My experience in this Registry was great! The staffs are nice. I passed my road test and my special thank you to Randy (examiner), Juliet (receptionist) and Rhonda (clerk) they rock!!

Free Car Credit

I would not recommend this place!! Told me they could not complete registration for one of my customers because our Bill of Sale didn't have the method of payment. Since when! I called another place and they never heard anything like that!! The girl was very rude! Needless to say the customer left with out registration and had to drive to another office to complete the registration! What a waist of time!

Aracelis Guerra Rivera

Wonderful customer service.

Nicolas Philion

Hi guys, I wouldn't judge this registry by its star rating since it's serving a wide variety of people. They probably have to give bad news more often then some other locations. From my experience this place is fast and accurate also employees were knowledgeable and prepared. Do not fear the line-up going outside, they'll have you serve and on your way quickly. I would just recommend to bring ear plugs if you do a written test on the computers because it's not the most quiet place to concentrate.

Sharry

Behaviour was so rude and worst service i ever seen. There are 6 booths but only 2 were active and lineup was so long ????????

Michael w

This registry is really bad for every thing.i booked my road test 2 weeks ahead they told me I will get text message 3 days before my exam.i didn't get any thing. When I checked the receipt the cashier put wrong number. When she was serving me she was rude she doesn't even smile or eye contact. This wouldn't happen if she was doing her job.

Halima Ismail

This is my 3rd time going . The first time one of the ladies at the counter were extremely rude and Impatient. The second time I went lady at the front door was really kind and helpful:). After I was greeted I was called to a counter and the lady was being a bit stand off ish. She couldn’t hear a word i was saying but then I said it’s fine bcz I was unable to get the service she then had an attitude.

Troy Simmr

Went to a busy 82nd street location this afternoon around 2pm. The line up was long. I was met with a smile, complete professionalism, asked for the appropriate paperwork and had three commercial vehicles re-registered and processed in minutes. Well done and thank you Debbie. It was a pleasure to be served by you. Well done.

Hussein Hassan

One of the best locations in the city. Outstanding customer service!

Unshakeable k

I was served by a really nice Lady Hilda (hope I spelled her name right). She was so kind all while still been professional. I enjoyed her chat, as a new comer in Edmonton, she made me feel welcomed. I tell you this, I walked out of that registry with the broadest smile of my face & heart. She literally made my day. Thank you so much Hilda, like I said, meeting you was such a pleasure.

Zidaryn

Bit of a line and social distancing, but the staff were helpful and polite and I was in and done quite quickly.

Armannjit Dhaliwal

Now, I’ve seen a lot of 1 star reviews but this place has really turned itself around. The people I talked to are friendly and the person taking my road test (Randy) was a joy to drive with. I recommend this place.

Erika

Had the best experience, I forgot my new insurance copy. She gave me 5 minutes I Still couldn’t find it. When I found it she still let me do the test!!! She was so nice...I recommend her 100%. Also she was so nice to me during the test. Never thought I would pass.

Mary Williams

Outstanding quick service! I was served by Reem and she was very helpful and efficient. I thought it would be a lengthy process after buying a car and insurance only an hour earlier, and having a foreign license, but it was quite the opposite. I genuinely was in and out so quick. Thanks ladies, awesome stress-free service

Flash Tech

They charge you extra 3% if you use credit card payment. This is such a scam. They are lucky to be in business because the government is behind them. If this is truly privatized, they wouldnt rip off people like this. A monopoly industry to scam people using authority to create a sense that they are the government to rip people off when they are not. This is a serious issues and need to be looked at and audited by the government. There should be restrictions and regulations to what they can do to operate a business once was owned by the government. It doesn't translate right. This is the reason why you get workers here who behaved entitled and being extremely rude because they think they have the authority to do it. I will take further action by contacting the Ministry of Transportation and get more information on how to limit what Restrigies do and can do. They are not above the law and they are not law enforcement. To the business owner of this location, if you dont change your business tactics, I can organize a class action against your company and your employees who causes more financial harms than good. The negative reviews here and the amount of witnesses are enough to prove your business beyond a reasonable doubt that your business is operating over the civil rights. Hence, i will further investigate into this and you will hear from me in the future.

Mike Lavery

Out of province drivers licence. I came this location to switch my licence to an AB licence. I have enough time holding a full licence in Ontario to get a class 5 licence in AB without a GDL, which the employee who processed me explained, so I would not have a GDL licence. She handed me my temporary licence and explained I would get the plastic drivers licence in the mail in a week or two. I thought nothing of it and folded the temp paper one and put it in my wallet. When I went to work to show them my licence they pointed out I had a 5 GDL. So I went back to this location to explain they had made a mistake and asked them to print me out a new one without 5GDL on it. The employee said since I came in two days ago and my licence was still being processed and she had to check with her supervisor. So she walked back to her supervisor and came back 2mins later saying that she could print me a class 5 temp licence but I had to pay $22 for it. That being said I had been explain by a friend at work before I went back in to get it fixed that registry places commonly print out 5GDL for out of province folks so that you will go back to them and charge you as a cash grab. Anyways the employee explained the temporary licences come out as GDL because the government needs to check if you are GDL... which is what the registry does in the first place when you switch your licence to AB. The “government” does not need to also check, that is why these registries exist. This employee and her supervisor both lied to me. They refuse to wave the $22 fee to print me a new piece of paper. I have coworkers who also recently move to AB and had their licences switch over at other registries in the city and where given full class 5 (no GDL). This location is close to Edmonton Garrison so they likely take advance of soldiers who are getting posted to Edmonton and need to switch their licence. There is a reason most people rate this place with one star. I would recommend not giving this location your business at they are dishonest at best. In response to reply from owner: the employee who processed me when I came in to exchange my Ontario licence could see my driving record from as far back as 2004 I the system. She was showing a trainee as she processed me and speaking out loud. I do not believe that “Ontario needs to transfer” my driving record to Alberta. Especially since I surrender my licence from Ontario, which has its own GDL, and my licence showed that I was no longer under GDL in Ontario. Also what about provinces who do not reciprocity with other provinces for driving records? And again, what about my coworker who went to a different registry and was printed a full class five when she exchanged her licence? I believe that In & out registry is conducting unethical business practice by printing out class 5 GDL temporary licences for those who qualify for a full class five. If you need to has a full class 5 AB licence for your job and cannot wait for the plastic one to come in the mail then your forced to pay $22.45 for a piece of paper that in and out should give you in the first place if you qualify. Again I don’t believe the response from the owner of true about “your file being transferred “ your driving record is already in a system they have access to. Lastly I again do not recommend this company for anyone’s business.

G C

My experience today was nothing short of excellent. This registry office is friendly, helpful, and efficient. Shout out and compliments to the driver examiner who was taking a young lad for a road test. I happened to overhear a very clear and comprehensive overview by a very kind and patient examiner. Above and beyond what I experienced as a teen many years ago.

arvinder grewal

Wonderful Services I often like to go there even this location is far away from my home ....

Simarpreet Singh

dont even think about going to this registry. they wont accept your car and the driver will fail you for no reason.

Sebastian Momot (xSeban)

Pick some other location, really unhelpful service

Brandy Pelletier

I went into the registry monday morning, then found out my vehicle hadnt been registered in alberta before. Started panicking, however the lady that was dealing with me, Debbie, was absolutely amazing! She stuck with me the entire week and got things done! I would highly recommended her!! Thank you so much for all you did!!

Jennifer Branson

This registry was very well ran. The line went quick. The girls were very helpful and went above and beyond. My daughter and I both worked with Rim (Reem) and she had a great smile for us and educated us on the process were were visiting for. Thank you Reem!

Jason Tooke

Great service friendly and knowledgeable staff

Daniela Uhunmwangho

Great place for any registry related bussines. I had to go there twice in less than one month and the staff there is fast, knowledgeable and pleasant. First time,about 3 weeks ago i witnessed (unfortunately ) this young man trying to get to bottom of his driver license issue. It was complicated. However the lady dealing with this was calm, she answerd all questions. She was a supervisor. This supervisor was also training that day and they had a line up outsite the door. Bottom line well done.

Richard Szabo

Very thoughtful and polite staff. They even circled my things to do on my list! Thank you :)) Very professional and friendly.

Reid Petrichor

They messed up my registration. I ordered a two year registration with email notification for my renewal. They gave me a 1 year registration and I was not notified when it expired resulting in a $310 ticket. It's unfortunate that they feel the need to pass the blame onto their clients.

Brian Voxland

Staff is very friendly they are very knowledgable and I recommend anybody to go to these guys if they’re in North Central area

Jewell Cleo Gapasin

Quick service. That’s all I have to say about this place. I was in and out as the name describes.

Ryan Hanna

I attended the registry today to complete the renewal of my driver's license and, although there was some initial friction with the "greeter", the lady that helped me complete the renewal was very nice and helpful. There were some complexities with my renewal due to my recent driving history, but the woman that assisted me listened to me patiently and was very kind. We were able to complete the task rather quickly in spite of these issues. I highly recommend this registry to anyone in need of their services. Thanks for making this easy for me.

Sharon George

The lack of courtesy at this registry is astounding. Staff are so rude and unhelpful every single time. You can feel the nonchalance and apathy through the phone. Dont give them your money. I wish I could give zero stars.

edmonton auto zone

I went in to get my registration today kyla and stasia Are great to deal with I would like to thank them awesome service

Muna Amin

I took my road test here and Juliet and Randy were fantastic, they really put me at ease before I did the road test. I was so nervous and they helped me calm down and focus. All in all amazing experience here 10 out of 10 ????

Maple H

extremely friendly and lovely ladies! quick and fast to renew my license.

adonay zakarias

The philipino lady on the front door she's nice and helpful. Coz of her u got 5 ????.

A E

Went there to get a birth certificate for my friend’s daughter. A staff member named Kathryn was asking people to line up outside (for covid) and asked us what brought us in today. My friend, whom has a disability, tried to explain we needed a birth certificate but her ID is expired, and that she called ahead to inquire the steps on how to get a birth certificate for her daughter without her own ID. On the phone she was told that bringing a friend, whom she’s known for over a year, with a valid ID was enough to help fill out the application with her. Kathryn, who is clearly impatient with my friend’s explanation, rushes back inside to grab forms and hands it to us. As my friend continues to try to explain, Kathryn grows more annoyed and tells us my friend needs to get a new ID first in order to get the birth certificate and instructs us to come back and bring a document with the friend’s proof of address. So we leave and while my friend checks for papers I call another registry confirming that my ID is enough to co-sign and my friend in fact does NOT need her to renew her ID first. Then we drive all the way back, wait in line (Which is twice as long now) for a second time. Eventually we got in, and successfully applied for the birth certificate without having to do all the unnecessary hassle as Kathryn instructed. My friend even asked her a simple question, “how much it would cost to renew her personal ID?” and Kathryn responds “I don't know look it up online”. Well apparently Kathryn doesn’t know anything, she should stick to telling people where to wait in line and not misinform customers. Reading more reviews below, I guess were not the first customers she was rude to and misinformed...

CMDR Randalaliberty

Never had a bad time here.

Dustin W

Wow. After reading through all these reviews I’m not even going to attempt to conduct business here. Never have I seen so many one star ratings. Thanks everyone!

M 2pac

She did a wrong abstract person and all the info been sent by fax and email. Had to come next day to correct and never apologize for waste my time. I will Move my business to different place Unprofessional and rude

sara limba

I had an amazing experience and I was put at ease with Mr.Randy and he took away all my nervousness and I was able to pass. The staff were friendly and very professional and Ms. Julie gave an amazing customer service

Alica Stevenson

This place is a great place to go too.. Been there plenty of times... The girls are always nice.. And always get fast service... I want to just say for everyone that works there.. We are all human we all have bad days.. So for the people that go in there a deal with people all day I can understand if they have a bad day we all have bad days.. Give the staff a break.. Somtimes they deal with there own stresses.. It's close to Christmas time.. Show a little kindness..

CBM

I have been to a few different registries and this one has given me the best service, it was fast and friendly! Thank You!

JDN

Going to take road tests there is POINTLESS. unless your goal is to waste your time and loose out on money you paid for an appointment. i went to get GDL road test done and right off the bat the instructor said he was anxious because his appointments are running later than usual and he has a full hectic day (HOW is that my problem???) he said he will try to relax but the whole time he was tense, shaking his leg, paying with his pen. He ticked marks off for the most STUPID reasons that shouldnt of happened. Im sorry but when im near a playground area I SLOW DOWN. kids can come running out from behind parked cars at any point. I got docked marks for being too cautious and going too slow. I got docked marks for slowing down at some yield signs.. last time i checked that was a god damn LAW. am i wrong? even if i dont see anyone coming im going to slow down. but nope. i got marks taken off because of that. theres a few more that are just as ridiculous but the point is.. even if i were to fail normally, i shouldnt have gotten docked marks for those things. Now im out $160 and i wasted an hour of my life for nothing. DONT COME HERE FOR ANYTHING. i sure as hell wont, and i'll be telling everyone i know about this.

the Causemonaut

Called and have given me wrong information that I needed to bring. Not knowledgeable person answering. Wasted my time going back and forth.

Deb Reierson

Always respectful, efficient service. Usually a bit of a wait but I have found it to be the best registry office on the north end.

brainstewybro

I went in for my driving test (GDL 5) today and they're the sweetest people! Everyone was so helpful, and they were congratulating me on my pass! I had a guy named Tyler and he was super calm and helpful!! If you have a problem with your road test that's on you. MAKE SURE TO PRACTICE. These people are reasonable.

Just A Guy

Rudest clerk I have ever met. she has no customer service skills. Never seen so much make up on a woman before. I have been coming to this location since you guys opened, and moved to the other end of the strip mall. I will go somewhere else and suggest to everyone to go else where for better service without the attitude. UPDATE: What a stupid reply from the owner! Do you see anywhere, where I spoke of any government policy or requirement? No. So why make that your reply? Do you have a comprehension problem? I complained about your RUDE clerk who has no customer service skills what so ever. Clowns wear less make up than her. Maybe both of you should eat some makeup so you can be (Fake) pretty on the inside. It is very apparent where the attitude comes from top down. Your reply should have been about her unprofessional conduct. Why wasn't your reply about her rude behavior and unprofessional conduct? From your reply it appears that you are trying to say that I am the reason for her being rude and unprofessional. Are you blaming your customers for your staff's conduct? UPDATE: Where the Hell is my license? It has been over 30 days and you still have not sent me my license? Incompetent much over there. UPDATE: It took me going to another registry and 46 days to get my license. I had to get an extension on my paper license at the other registry. Avoid In & Out registries at all costs. Drive to the south side or west end to use another one and save yourself being treated so badly.

Nancy s

I took my very first road test at in & out registry. I'm really glad to pick this one because all the team was friendly, and all Covid-19 precautions were in place. I was very nervous at the beginning, but my examiner (I believe his name is Samson) was very very professional and kind which helped alot in reducing my stress. He was thorough and spoke clearly. He answered all my questions at the beginning and gave me detailed feedback at the end. Highly recommend this registry to everyone!!

Patrick Bainbridge (the.mountain.goat.pat)

Study for your test! I failed my first drivers test but the examiner was very friendly and I chose just not to use her the next time for nerve reasons and I also watched her fail every person but 1 during my visit there because I had to stay the entire day due to system issues. But from my stay there I seen the hard working staff do their best to keep you all flowing through! Very friendly and sanitary. I recommend from my experience to ask for Randy! He just seems to calm your heartrate down just with his vibe and that goes a long way. Remember its on you to take the examiners right to fail you! Study and practice! Just because Randy is nice and calming you still will fail if you do something wrong.

Denyce Jones

The service assistant i was assigned was curt and borderline rude when i inquired about changing my bc license. I was her first customer of the day.????????

Janna Charkie

Did my road test there, wonderful place, friendly staff, and overall super. Would like to give thanks to everyone there for being awesome!

Ritche Alberto

Before I did my driving test from basic to advance, i was warned by my co-member in JoinEPS and who is also a private driving instructor in Edmonton that the driving examiners in this registry were fraudsters. Of course, i wanted to be optimistic and objective that the examiners will do their job professionally and fair, so i decided to proceed with my test in this registry. After my test, i was surprise that I accumulated 145 points which made me failed the test. I have been driving for more than 20 years and I got my basic Canadian license for 6 years with no traffic accident and violations. I am surprise that one of his major comments in my driving were i am not that confident in driving and I am too slow considering that I just only comply with the posted speeding limit. If you don't want to throw your money and you want a fair examiner, i suggest to book your test somewhere else. After a day, I booked my road test with KVP registry and the output was favourable! KVP is one of the best service registry that I have experienced here in Edmonton. Verna is amazing person in doing her piece. Professional, fair and accommodating examiner! If you want to take your driver's license, KVP is number 1! Thank you so much!!! In and out registry sucks!!!!!!

Cesar Rojas

I recommend AMA for driving tests

Muhudini Faantul

Had a horrible day there, they sent me back&forth, standing out side inline in this cold weather every time I come after being sent back, the ladies (2) who served me couldn’t even explain anything, told me to fill a form incorrectly, I asked for guidance and help I wasn’t given, very rude, giving very short answers to my questions, at least the lady at door (greeter) is amazing and very humble person. At the end I went to In & out registry 50th street, very professional and helpful ladies, one lady helped me and I did my registration there.

Bridgett McAllister

Every time I go here the staff are always friendly and follow procedures to a t .

CanaLogue TV

Awesome experience here this morning. I forgot the agent who helped me with registering my 4 trucks from Quebec in Alberta. It took a good 1 hour for her to get done with all the documents for 4 of them, but she was too patient enough to handle them. When I was ignored at the In & Out Registry on 50th Street, I had lost all the hopes in them, but this branch at 82nd street got my back and did everything possible to help me. Got all of my trucks registered and the plates issued. Happy to get back there for 2 more trucks to be brought to Alberta. Thanks to the entire team....

Mike Kunicki

Don’t call yourself “in & out” when you have 1 person working the auto deal with 10 people in line.

Lisa Vuong

Line up is quick, staff are very kind. Registration and renewals are always simple and easy. Although I had a poor experience getting a refund for a custom license plate. If they followed the govt website and double checked with the govt office, it would be understood custom license plates can be cancelled or refunded within 90 days of processing. They told me it was not possible. It makes no sense to have a custom plate be delivered in 6-8 weeks but only have 2 business days for you to backout. Because of this misinformation I had to come back a second time before someone took the time to actually fax through my cancellation request. It was not an exceptional case, you can cancel and recieve a refund.

Agnes Tang

Always my go to registry. Fast and professional service. Just like the name "in and out". Stasia was helpful and professional, explain all my options and give me her best advise. We were there late the day to get my mom and dad's death certificates, it was the end of her shift; she would still take a extra steps and effort to make sure our requests will go smoothly. She made multiple calls for confirmations and requests. Nowadays getting professional service is rare. Thank you.

Nancy Elbenhawy

Both examiners I had only helped my driving anxiety get worse. Didn't appreciate their lack of empathy. A fail is a fail, but I am human too; didn't need to be treated like a disaster as well. Encouragement is professional too

Celestine’s Vlog

The people who work there are RUUDDEEE!!!!

Stephen McConnell

This place is in North Edmonton. Needless to say, It's a pretty heavy population density area, so the folks who work here are slammed with lines all day long. Even though it is a busy registry, they actually move people through pretty quickly and efficiently. I have never spent more than 5 minutes in line here. The clerks arent the most friendly I've met, but not rude either. There does seem to be a lot of grumpy and/or unprepared customers that they deal with all day long, so I can definitely understand the staff being a bit more reserved and sometimes stand-offish. If you need a registry to get things completed, this is an acceptable place, even if the fees seem to be a bit much.

Jowayne Barrett

Good

Anno Dude

This particular clerk has always being (on 2 or 3 different occasions) rude in her utterances to me. Heavens forbid you treat me this way one more time, and I will call you out, by name. I know that your bosses don't care how you treat your customers but you out to have reciprocal respect for other humans. I still come to this registry because of the kindness and professionalism of other clerks and staff.

Carly Ely

I was so impressed with the speed and hospitality of this place. I went in to get my out of province license changed over and apply for a Alberta Healthcare card and they were courteous, professional and fast.

Tesfa Gez

The worst service I ever experienced. I had Saturday November 4, 17 at 12:30 pm. To begin with the reception wasn't friendly, and I don't think so that they know what they r doing. The person who assign to do the test was no words to explain. He doesn't have clear interaction to begin with. I don't thing so that he knows all the sign. When I say that I work delivery on one tone car as carrier. I think he plans from the beginning to failed you. My suggestion is don't to go in and out registration at 82 street for road test. Don't lose your money for nothing. I did never ever go their again.

Yara Tooma

So unprofessional staff. They were talking to each other and filling form for my mum and they made a mistake with the address then we need to wait two more weeks for the driver licenses and we are so much in rush for an important documents. So much angry????. Rude staff

K. Huffman

Great service

Seo Hanbin

Pretty fast service they are all nice and do there job amazingly the instructor for my road test was super nice even tho he looks bit scared he just did his job if you show you are a good driver you will pass !

Pete2all K

Speedy and fairly good. Am just as fast as anyone would be forsure

Benjamin McMaster

Good staff - fairly efficient service.

Tracey M

The reps are very rude

Jennifer Da Rosa - Edm

This registry is excellent!!!! As soon as you walk in the door, all the staff working here are very kind, helpful and welcoming! I was very nervous to take my road test today, the staff made me feel comfortable! I passed my road test! Also my examiner Randy was so great! He is so cheerful! Even though I just met him for a very short period of time, he is comfortable to talk to! Thank you so much for all the lovely staff at this registry! All of you are great!!!! I recommend this registry to everyone!????????????❤????

Ashley Pearse

It was fantastic. Very quick and the staff were very friendly. I have a registry close to my house that we typically go to but may need to make this my main stop.

Sabrina Nixon

Super fast service! Gracie was awesome :)

Fatima Rahime-Faur

Great customer service ! I usually go somewhere else but I was in the area so decided to drop by. Long story short I’ll be using this registry from now on. Thanks to rim !

Goldy Starr

Terrible

Miguel Cotia

One of the ladies let a person cut. The other lady was nice though, the one that served me.

Zenna McFaul

I had a wonderful experience at this registry. I was greeted by Juliet and she was so kind to me. I was coming in for my first road test and she really helped calm me down and made me feel comfortable while i was waiting to do my test. Randy ( the examiner) was also absolutely amazing! He is such a cool guy ! He made me feel so comfortable as well and was very professional. If you are feeling nervous about the road test , i strongly encourage coming to this location! They even gave us umbrellas when we had to wait in line outside since it was raining! Very impressed with this location! 10/10 experience !!

Alexandria Bill

Nothing but problems with this registry did my learners test on the 14th of december 2013 they told me I could pay for the card anytime and it would start from the day I did the test so finally paid for it in june they told me it would be from the day the card was issued thanks I just lost 6 months.. So after I paid for it oin the 4th of june and turned in my id they said it would be ten bussiness days I just got a call this morning saying it was returned to service alberta and I would have to request it again back at this registry and may or may not have to repay they do not listen when you tell them info I would not recomend this registry ever!

Gavin Kendell

Part 3 review Just based on this experience I truly don't recommend taking a road test at this location in fear of you may have a unfair evaluation as well, not put this on all elevators at location. I rented there vehicle for the road test which has me feeling like a profit gain with every failure. I well not rent or come here again for a road test again, it would be ludicrous if I did feeling the way I do. To approve their services, I recommend that their vehicles has dash and driver cams to prevent miss communication and miss treatment from all parties involved, also she refused to speak in the vehicle made it odd, so I recommend the narration I thoughts and decisions as you're driving and taking the road test that way assumptions from the elevator can be reduced I'm going another registry to have another driver test elevator, I feel it well be a 180 difference of experience and results. I well follow with the review of comparison of experience. In conclusion did feel that she expected me to object her decision? Yes 100 percent who wouldn't base on the facts, I choose to speak my objection with my peers not to the one made the rule first place. Did I feel that she judge me by my appearance? I don't want to say I did but my stomach says otherwise so yes. Do I feel I am fit and safe driver? Yes 100 percent

tinariwin bob

No customer service

Dan Emack

DMV, TELL ME YOUR NAME PLEASE! WHAT A NICE LADY. I, like most people are not in love with the DMV. Go to In & Out Registry. The staff is great, I have seen them bring down crazed, mad, male elephants reduced them to cry babies, SWEET! GET A COFFEE At Tims, go watch the girls. Oh if you need regestration service...that too. I need a shower...

Yeg Man

This place is just plain terrible. The workers are miserable and they all have a bad attitudes. Stay away if you can!

Chris Munro

Just had fantastic service again when transferring registration to a new vehicle. Very helpful and pleasant to deal with.

dijaun carmel

great

Alaa Mawed

They are the worst and they take bribes to make people pass the exam, other than that you will fail

Analou Ong

It amazing staffs they are friendly and welcoming. Randy the best instructor driver ever. He explained very well about the road test. In & Out registry North Central is good place to do your drive test and any transaction you need.

James Rauch

Absolutely terrible, long lines, slow service and people often try to cut in line or save spots for their friends and compatriots. In half an hour waiting in line, the cue didn't move up once. Go to Accu-Search in City Centre if you can and save yourself a lot of time.

Zia Shah

Ramandeep is very professional examiner. I felt so comfortable during my road test. I was very nervous at first. when we set in the car she calms down her student and dan takes for road test. I did not feel I was doing my road test when she was with me. Thank you so much Ramandeep. Sorry it's a late post.

Charlie Harper

Fast and friendly

Leah Francis

I had just about given up on this place, after returning for a 3rd time to renew my license after being given minimal information each visit. Im pregnant, without a vehicle, trying to renew my license. I was about to snap. Untill i met Stasia, this girl renewed not my license but my faith in the DMV. HIGHLY recommend this girl for not sending me into early labor, give her praise and a raise for keeping a customer of 10 years with you guys. Thanks to her this review went from 1-5 stars. Keep it up girl

gambino michino

Great service.

Kurtis Soosay

Dont ever go here the people that work there don't care about you or what ever your trying to do

Mohamed Réda

Very good experience with Tony (drive road test), and with Stasia ( clients relationship) , she is very experienced and kind person.

Dylan Armstrong

Went to take my class 5a today, i got there 15 minutes early as i was told to. My road test was at 1:30 and the instructor wasn't available until 1:35. We went outside and turns out one of my brake lights wasn't working (my fault, i'm aware of this) and he waited about a minute for me to try and straighten it out, he wasn't frustrated by any means. He then left inside and told me to re-book. Within 2 minutes I fixed the light, went back in and asked for him and he passed on the message to the front desk "that it was too late". $150 gone. All I was hoping for was a little flexibility, if the instructor managed his time better and was on time then maybe there would've been more time to fix this issue. Overall, I didn't have the worst experience from the employees, but I was quite frustrated with the lack of customer service. Not everyone can just throw $150 out at their disposal, this feeling is definitely worse then taking the test and failing it, atleast you got to try.

Mumin Maydal

The worst registry in alberta .. very rude instructor in road test.. always their computer is down n they will tell you is all alberta ...i would suggest every one who reads this comment not waste his time this crooks

Brian Lim

Got what I needed to be done. Line wasn't too bad during the day. Had no issues.

Devon Nickols

Very unprofessional and scam artists didnt do their job so I had to pay for the same service twice will not return and I advise the same to everyone

Brice Tobogerson

Very disappointed!! They have sick people working the till. Very unsafe with the virus going around.

Josua Perschel

Quick and fast service! Nothing bad to say

Clancy Klanker

Not recommending this registry for a road test, I did my road test at 10:36 this morning and was failed because my instructor (did not get her name,Indian lady) said i was going “too slow” and because i did not turn left on a yellow light. She was creating excitement and being very dramatic because a vehicle was coming behind at the yellow light - that was about to turn red. I was not given my assessment paper afterwards to review and she ended the test before my time was over and proceeded to say i would get my license “next time”. Customer service was great but instructor was terrible. I will NOT be returning.

Nimaan Abdulahi

The baddest registry in Edmonton. I had my road test there today and the examiner was shouting. She scared me while I was in my road test. Take care for this place.

Sina Tewelde

Friendly receptionists, friendly examiners and quick service.

roland horb

Moving to Alberta from BC. Not sure who helped me but she was very friendly. I got my Alberta drivers licence, vehicle transfer and Alberta Health Care all in a very short period of time. I would go there again

Hamza Rhime

AWESOME STAFF! Great location

Dwayne Weight

steals your money and fails you, told me i did something wrong to auto fail me, went to a different registry for my advanced test and got asked why i'm driving weird (not going to specify) , told them the instructor at sentinel told me to do that and they said that's wrong. waste of money

steph p

Everyone working was super helpful. I went to do my road test and the ladies at the front desk were so nice and calming, especially Juliette. I didn’t catch the examiner’s name but he was great too, he kept cracking jokes to ease my nerves and it worked cause I passed!!! 11/10 customer service

Awal Kuai

Good service I really like Juliet

notsira adenatsac

I went to this Registry to add my wife in my Alberta health card . After they received all the documents that they need they told me that the temporary health card number will be ready in two days. I went back after three days but the agent from the counter told me that i need to come back after few more days because the said health card number is not yet in the system. The following week i went back in this registry with my wife to check the health card number once again. After waiting for almost an hour to get inside because of the long line, the agent told me to wait because she's going to check it from the system. After few minutes she told me that i need to start from the very beginning and need to re submit all the documents and fill up a new form because they lost all the documents that i submitted the previous week and they cannot find it anymore. Never ever come in this registry anymore it's just a waste of time.

ali oohay

Do not take the road test here!!! Went for the road test, 3 times already. They probably have 10 different instructors, and each of them have their rules. First one - Fidel - gave me 70 points for some stupid reasons (blind spot as usual) and failed me because of parallel parking, saying that I am too close to the curb, when I did not touch or go over the curb and had like 3" distance. (not too far, but too close - never heard of this one). Second one - Neil - gave me 95 points. This was the worst one. He was making comments about my driving during the test (even if they are not allowed). He told me that I don't hold my hands properly, do not turn properly, do not check properly, too soon, too slow, too close, too far. He made my test so stressful, never felt this way. Ironically, he told me I am too far from the curb - on parallel parking (was not further than 8" of the curb). Did the parallel parking 2 times - I say it was perfect, but he told me it is not good, too far, and in the end he did not fail me because of parallel parking, and did not gave me any points for that. So I did not understand him. Third one - Forgot his name - Steve I guess. Gave me 65 points, again for stupid reasons, again for shoulder checks. Failed because of Speeding. He told me I have exceeded in one point the speed limit with 10km/h in a 60km/h and this is a fail. I had a fight with him on this one, I did not go more than 55km/h and the speedometer is in front of my eyes not in his, how can he be sure I have exceeded?! It was impossible to go 70km/h on that road. Felt so bad, I almost passed, but he fails me for something I did not do. This was it for this registry. I'm not going back anymore. Just a bunch of old jeeringly persons. My advice - go somewhere else for road test.

New Start up Team

Don’t do any road exam at this location it is in my opinion the worse because the examiners are all corrupt. Basically there is no consistency on the expectation of the examiners and all the examiners have conflicting information. The examiners work for a independent contractors and they rely on test takers income to make a living. So therefore the examiners work together to fail people for any reason so that they can make money. In fact they have quota per month of test takers they must fail. This needs to stop. The system is so corrupt that if one would summit a complaint there will be no justice. The Government needs to take over the system. This review is meant for the registry not to hire money hungry instructors and to warn people not to do a drive test at this location because of the corruption.

Joe Noel

Hayley was the best, The services she provide us was exceptionally outstanding, very helpful and curtiouis from Ali @ exact Reno's!

Manjyot Ganda

Absolutely amazing place I took my driving test here and my instructor I believe his name is randy was amazing I was so nervous and he made me relax and smile I couldn't have had a better experience

Michael Li

I needed to have my drivers license replaced and was out of town. Their customer service team of Candice & Chelsey were extremely responsive and helpful even though I did not complete my paperwork properly. Can't recommend them enough! Thanks again

Cordell Peters

Tried to renew the registration on my summer vehicle but instead they renewed the registration on my winter beater I sold a week prior which wasn’t even up for renewal and when I went back to get a refund they refused and tried to tell me that I must have been at a different office

Brian Edward

Very prompt and courteous service. Love dealing with this branch and all the staff. Even when I am personally late with a request, the staff has always been accommodating to help me as soon as possible - just this last Thursday, I had a vehicle that needed an out of province inspection, however, we never sent in the request. While waiting at the inspection facility, the staff at this registries quickly replied and got me the request I needed, without postponing my inspection appointment - definitely appreciate the effort! Thanks !!

Farid Farahat

Worst instructors ever

Carla Zohner

The people at this registry office are very rude. I will never go to this office again.

David Halaby

Juliet is very welcoming.

Samuel Lema

Rim helped me insure my new to me truck. She was so friendly and nice, and it was getting near closing time. Great experience, Rim should probably 5-10-20 dollar raise, imo.

Fysal Haymour

Amazing staff excellent service highly recommended

Smart Xariif

This Registry doesn’t even deserve 1 star rating and shouldn’t be operating in the city Edmonton. The lady supervisor at this Registry she is so mean, rude and unprofessional she cant even read what is written on papers and type in on her keyboard right information on documents I don’t even know how on earth she land this job. I hope the owner of this registry will provide her more training and how to deal with the customers or even replace her with someone else who’s better at serving public and customers at this Registry. She got bad attitude too.

Shannie Reyes

Everyone was very helpful, friendly and efficient. While I was waiting for my roadtest to start, I was listening on how the workers were dealing with the different people they are trying to help. They were all professional and explained/provided solutions to everyone. My road test was with Samson and he was great. He made me feel comfortable (even though I was very nervous) and provided feedback to me after the test. Thankfully, I passed! Highly recommend this registry!

mc thrazher

I have my road test today ..the instructor (mr. Tony) was very professional and calm...i totally recommend this registry for your road test...

Laurie Kapalka

The staff is so friendly and pleasant. As soon as I approached the teller I was greeted with a smile. Hilda had a cheery disposition and conducted herself in a professional manner. She was fast and efficient. I was “In and Out” right away. I highly recommend this registry

Be Polite

Did my road test here. Randy is the BEST instructor ever. He knows very well about the driving skills.

John Smith

Went there on Saturday April 6 @ 2:30 When I walked in I realized that there were 16 people in line with two clerks . If each person takes a minimum of 10 minutes to conduct their business that is 80 minutes until my turn. So I left and will do business at a place that will properly accommodate their customers. It should be recognized that Saturday’s at a registration office will be busy and they should have several clerks to accommodate the crowd. I have a number of errands to take care of on Saturdays and don’t have the time ,desire or inclination to wait in line anywhere near that long. I give this place of business an extreme fail in customer service.

Abdi Adam

G A R B A G E

T B

Depends a lot on the Examiner. If Neil is there he is very fair and calm! I did my class 4 there today and was treated very good!

B Shaw

Don’t know why this Registry has such a low rating. Every time I come in, the staff are happy, friendly, and efficient. Even if they are slam-packed busy, they still give you the attention and care you’d expect.

Anshul Gupta

Cheers to Rim!! She is the best consulter in Edmonton. I happened to have issues with renewing the driver’s license. She was so helpful that in no time she was abke to resolve my issue with such a great patience.Hats off to her!

Damien Delorme

Long lineups, unfriendly staff, tardy and unfriendly road test instructors. Will never go back and would never recommend this registry to anyone. Do not go here

sarah chaudhry

Awful staff..

mamme abdo

as i have seen a comment below some of the customers are very satisfy the way they pass the read test i am also interested to register here for the road test.

Build Fix

unfair treatment and Injustice . steling public money under government laws. No clear refund plan provide to public. Hitting information from public to make profit of people. Using there Authority aganst public To make dirty money. IT MUST STAY STOP

Barton Letvinchuk

The first examiner I got named Samson failed me the first time but was very helpful on what mistakes I made and he was friendly made me feel comfortable cause I was nervous then the second time I went I got a different examiner 14902 she was not friendly made me feel uncomfortable as soon as I got in the car she got mad cause I didn’t know where the windshield wipers switch was she said I should know every car’s windshield wipers switch she wasn’t helpful at all worst examiner ever but my third time was a charm got Samson again he made me feel comfortable and I passed he is very helpful

Keegan Lang

Vary quick and the people were great!

Lori Gladue

Great service!!! It was quick, no hassle no issues! At that time it seemed like a fun atmosphere, the staff were smiling and giving great customer service.

William G

Some of the laziest and rudest staff. I mean most registrys are rude but this one is the top of the list. The lady outside was nice but once you go to the till inside its brutal there.

Betty Dubord

Worst experience ever. If I could give a zero I would. Came in with medical certificate signed by my Doctor. Told me to go and get an eye exam. Lady was rude and abrupt. Already had an eye exam signed by my Doctor! What did I pay $100 for? Never again. AMA for me from now on. Had no problem renewing at AMA. What unnecessary abuse by these people!

Rebekah S

BAD EXPERIENCE the lady on front counter was so rude while speaking and would not make eye contact while talking with me. She was Asian first one on desk i did not catch her name.I honestly would never hire her!!!!! She has such a dry face jeeeeez.

Ubiquitous

Called about renewing my expired license and the lady said I needed one piece of proof of address. Turns out I needed two. I went back the next day with two and I really only needed one. This registry needs to get it's act together cause obviously they don't train their staff very well.

Eyob Mandefro

I went this registration office to get my vaccine ID but they charged me 5 dollars. Other registration office is free to get vaccine ID.

Kyla Wasylycia

Hopefully you don't have any questions to call in, because I explained my situation to the worker - she gave me incorrect advice and then was super rude when I called in to ask another question. Even when I asked for patience, she would not allow me to finish my question and would interrupt and was apparently not listening. Please don't go here... find literally any other registry. If they treat people like that they will not provide good service.

gladys inegbenosun

Talking about rude, I observed it's not all the ladies working at this location on 128ave that are rude. But the very young lady with the eye glasses (black outer frame with yellow handle) she mostly seats on the second to last boot from the door,she has a selective way of attending to customers. She's loud to the extent that even her Co workers stared at her (depends on who she's dealing with). I was there sometime ago looking all roughed up and she felt bothered when I asked her several questions. My 2nd visit months later was on my way to the office and of course I looked really good like a million dollars and her response was a bit better. Yesterday, I noticed her response to some lady on hijab was rude and unnecessarily loud. Although the lady on hijab kept on asking questions in a very low tune that I couldn't tell what she was saying from where I was standing but the attendant felt irritated. I commend the lady sitting on the second booth yesterday (beautifully plumpy lady just like me),her service was superb and she agreed to let me choose the plate number I wanted and answered all my questions

TG Lab

I got my driver's yayy I'm happy and the staff were great and professional there keeping everyone safe I waited quite a bit outside but it's alright I'm happy with the outcome and stay safe everyone.....

wonde T

Extremely efficient and very Helpful and friendly staff, especially young guy named ( I think Tristan).

Ell macovi

GARBAGE SERVICE. let me tell you what happen. i went in to book my road test and paid $75 for basic. Scheduled day i went in 15 minutes before she taken all documents e.g. license, registration, insurance. I wait for 40 minutes in registry and later they told me you are not in schedule. i was surprised i showed them recipte of payment but instead of appologise they start threatning me and ask me to get out of their office. i called police then they gave me money back. i request to every one please do not go there. stay away from these trouble making people. Even they thrown my documents.

Malo Imbert

Was there today to take care of my health care application. Efficient, friendly and lots of parking space.

Darla Miller

Service was great. 10 minutes including wait time.

prisco sirignano

bad service , very very rude

Hetal prajapati

I went for my driving exam and it was really bad experience because staff was really rude.

lahtipelican

They sure speed you along, any questions - no time, confused - pay your money and get out, it's 4:40pm - sorry we're closing up, can't help you. What a joke.

Richard B

Excellent service when you do actually reach the counter, but very long and slow moving line ups virtually any time I am there, so I have stopped using this business.

Dylan Smith

Absolutely brutal customer service. When you go into pay tickets they always scoff at you, listen I don't really care what your opinion is of me just process my ticket or request.

Oliver Zatorski

I've been coming here for years. Excellent service. These ladies are efficient and very polite. I seen some pretty rude customers complaining about things they cannot control. Give them a break! Thank you and keep up the good work.

ali alani

this driving test is realy awful they have women examiner definitely rude always behave tiff and arguing I advice new people to not going to this registry especially newcomers. It will give you feeling of alienation. when she talked with you during the exam and make advice and she told you wrong word to make error when you make exam I made road test at 4/3/2019 at 10.15 am

Hadiatou Toure

I passed my class 5 test today and had a good experience withe the instructor Arunesh L. Fernandes. I recommend this registry.

Tracy DeGraves

I have never dealt with such incompetence in my life. Went to do a change of address as well change my address on my AHC card and also to get a new AHC card. The woman who helped me had my Insurance card and AHS form with the correct address. But still she wrote the wrong address. Because of corvid, spending over a half hour in the hot sun and standing inside and you are in alot of pain.You expect the information would be correct and you don't need to look at the papers closely. When I noticed the mistake I wet back and had another woman who dealt with the problem. She told me it was all my fault. When you have 2 pieces of paper with the correct address and still can't get it right maybe the person who is helping you should go back to school and if you are dealing with the public don't blame the customer. Very disappointed with this company. Recieved a call from the owner who listened to my concerns and apologized for what happened. I appreciated that he took the time to listen to my concerns.

Nathan Somers

Decided to edit this review. As there was a lady who usually helps me there. Who was able to sort this out.

Avery Vanderheyden

Went here to register a vehicle we had just purchased, literally in and out within 5 minutes and the clerk was very very efficient and helpful!

Nicolas Paradis

KYLA AND REEM WERE SUPER HELPFUL AND VERY PLEASANT TO TALK TO AND VERY KNOWLEDGEABLE.

Natasha Meier

Best Registry on the northside. This is the only registry myself and family goes to. Tried others thinking a registry is a registry, nope these gals actually know what customer service is.

wee Willy

I have been here before for convenience and regretted it if it wasn’t for desperation I should have drive to another registry on top of the lack lustre customer care, they now charge a service fee for using their debit or credit machines so on top of all the money they already make off of you they can charge you for their cost of doing business

kees

I went for my drivers exam twice and both times I had Tony. After my first exam, he thoroughly explained my mistakes and areas I needed to pay more attention to and work on for the next time. While I was taking both of my exams, he made me feel comfortable and at ease.

Ken Chan

Stasia went above and beyond! Love the customer service and I love everything about this registry. Came when I was a kid and Ive never left this place! Thank you for always going above and beyond! THANK YOU SO MUCH!

Made in Canada

I passed my road test today, Lady Ramandeep was very fair and thorough with the tips and evaluation of My test, she is very calm during my exam which helped me focus on it. The staff too are very friendly and accommodating. I will recommend this place to my friends.

feras eskandarani

Worst customer service ever and the Manger I wouldn't hire her as a washroom cleaner

Douglas Black

Very helpful,pleasent,in particular thank you Stasia.

Rida Abou Abbas

worst service ever!!!!!!

Michael Podesta

So before I came in to this location I called ahead I was told to bring 2 pieces of mail to prove I was resident here.to get photo I'd. I brought my t5 with my name on it and WCB pay stubs and mail. The blonde lady at the door quickly shoots me down and said none of her staff would do that it was around ten am this morning's. I wasted 20 dollars there. So I got to the next registry and happens to be another in and out and they had no problem with it they pulled me up on the computer asked me questions looked at my mail and gave me an I'd. I had to waste another 25 dollars to get there and home. She wouldn't even give me a chance to get to a teller. I'm glad you guys have other stores that are decent The money was spent on cabs p.s

Jaime Davidson

Took 3 weeks to get a confirmation letter Xpresspost shipped to BC. Documents were NOT processed on same day, as iterated on their website. Ensure your comments are correct on your paperwork because i guess 'BC license transfer' isn't accurate enough to get total license history, heaven forbid you call to confirm. Thanks for setting me back a month and flushing $100 down the toilet. Response: I never received a phone call or voicemail as stated below (even though i left 2 voicemails on your machine). My request sat at your office for 7 days, verified by Canada Post tracking numbers. The individual I spoke with was quite belittling and unhelpful, which prompted me ending the phone call. Which seems inline with other negative reviews below.

Miranda Coburn

I came here to get my license switched over to Alberta and had a really great experience. The clerk was patient with me as a fumbled through paperwork and forms she needed to do the various things I was inquiring about. The line was pretty long but someone came out to provide information and ensure you had the proper requirements to complete your business. (I was missing stuff because I realized once I was in that I had more than one item to switch over)

jasmin suarez

Superb. Everyone who accommodated me were very nice and professional. Thumbs up especially to my road test examiner Randy and the kind lady who assisted us while we were there..Jem

Jodi Proskiw

I showed up in a hurry and had little patience to spare but the tellar was so friendly and easygoing that I left with a smile and total change of attitude. Great customer service and more efficiency than I have ever come across at a registry!

Dylan Sheil

Called in today around 1:00 to find out how long I'd have to wait before my road test and was met with incredible hostility. Will NOT do again.

Tajinder Gill

I had my road test there and the lady who examined my test failed my without any relevant reason to fail. She just failed me to make right turn slow and she wanted to make me right turn at the same speed. So, I will recommend you not to take your road test here because she is very rude.

Laurie Pawluk

Always great service with Statia. Very knowledgeable and pleasant to deal with.

Caley Kelly

I went in to get a extra provincial business registered, a nuance search and a vehicle registered to a company. I stood there for almost an hour an a half, dealing with a so called "supervisor" that had not " done an extra provincial registration in a long time". She was o rude I could not even believe it. She entered in wrong information, socialized with her colleagues and even dealt with other customer problems right in front of me. The attitude and service I received at this registry was one of the worst customer service experiences I have ever had. They were snappy and answered any of my questions begrudgingly as if it was chore and not their job. I work in business myself and can understand bad days but this was the ultimate slap in the face.

Sarah A.

Great road examiner definitely recommend.

Felicia Dakin

Super friendly staff and very helpful.

Rian Mckay

Extremely rude staff. Would. Avoid if possible.