Reviews of Farnese Registry (Notary Public)

Russ Soro

Closed at 4pm?? Most people work till 3 to 4 pm..... The manager was more interested in standing at the door then actually doing his job and help people. He also made it our problem that he was short staffed. Very bad service. Turn us away twice in one day!

kevin Hord

I'm upset confused and sad but in not dead

Sanroop Kalley

Very impressed with the examiner. When me amd my mum were in the line a guy mentioned the examiner is very nice but very strict.. I got little nervous.. but my experience with her was amazing.. when came back she explained all my points and said driving is a privilege. To be honest I had an exam at another registry but the experience I encountered was terrible.. my 5star is for the examiner.. she’s genuine and professional. I was recommended by a friend to go there because she said she’s an incredible examiner.. we need more of her in Every registry

S K

It would be nice if every employee knew the same information. Had to go back THREE times to get a health care number. Each time we were told something different that we needed for proof of ID etc. Wasted 1 hour total time in line because of the employee incompetence. Fort sask needs another registry office other than this one.

Rob Longhe

Glenn runs a tight ship.. things get done in an orderly fashion by a friendly staff

Ryan Cooper

My favourite part of my road test was about 30 mins in when the examiner suddenly decided to start talking about aliens, the bible, parallel planets and lizard people and I'm just like "bruh, I know you're trying to test my ability to deal with distractions, but can't we just go drive on some black ice during rush hour instead?" The folks behind the counters were very helpful.

Kevin Tung

Went in to get registration for my vehicle, I've also been there previously to register my company and both times I had a positive experience with the staff, they were friendly and knowledgeable and I wasn't stuck waiting around.

R Rocky

While this is a busy registry, the staff was courteous, friendly, and very helpful. Service was fast.

Yana Volkova

Just passed my road test today. The examiner was very polite, kind and professional. She made me feel less nervous about my test which I needed the most. Overall I had a great experience with the examiner and registry overall. Highly recommended.

Mark Hubley (Farmer000000)

Just went here to register a vehicle. New location with very friendly service.

Andre KRUGER

If there was a 0 star I would give it. Staff was not adequately trained and manager was very entitled.

MacKinnley Colgan

Sue Arnold has been my broker since I was 16. When I call her I simply say I am calling, using my first name, and she knows exactly who I am. She always asks how I am and means it. She also is patient and quick when answering any and all questions I have. She sent me a copy of my insurance within 5 minutes of asking one time. When I moved to a completely different part of the province I kept her, I wouldn't want a different broker. She is Farnese to me and for that reason I would give 6 stars if I could.

aemidaniels

Clean, efficient, organized, kinda boring. Just what you'd expect from a government building. Nothing grand but certainly not bad.

Katharina Finke

Very snotty insurance lady wouldn't help me because it would take her 45 minutes to write me a policy!! Unbelievable service. Will never come back here.

M

Have had to deal with Farnese registry multiple times haven’t had a problem or negative experience, they answered my questions and were polite sometimes the line up and wait time is a pain but not as bad as the gas lines at Costco before the long weekend.

Catherine Phillips

Very helpful and informative service.

Kevin Grainger

Great service not grumpy They are Garfunkulous

Carey Symak

Typical registry, always a line up and busy. Good customer service.

Scott Gabert

At no time in 25 years of needing Farnese for Ft Sask registry services have I ever had a positive experience. This is the one business that Google needs a 0 rating for. The service is always extremely slow. The staff are never pleasant, helpful, or knowledgeable. It is the only business I have seen that has a signs posted "We do not tolerate swearing or verbal abuse." Why is that? Probably because they are the only business that infuriates customers almost every single transaction. Instead of blaming their customers, they should look at themselves in the mirror as to the cause of such frustration. When you see TV and movies about the "DMV" in the USA being so useless, they could probably film it at Farnese. I highly recommend going to any other agency if you have the time to go to Sh Pk or Edmonton

Harry Boparai

The staff always help me out with my documents whatever I need very professional spacialy the girl set at the back disk sorry I don't know her name she was very helpful professional

Ghada Rashid

Very Friendly ,helpful and nice staff Fast service

Stan Dana

Helpful staff

Sylvia Antoniuk

The process to acquire my license with Farnese Registry was very smooth. There was no ridiculous wait time. The employee that helped me with paperwork and fees was polite and helpful. The examiner was patient, friendly, and explained any mistakes I made very clearly. I passed the test and the whole process was done within an hour. Overall great experience.

Brent Klautt

The only registry in town. Expect a line up but they work hard to keep the line moving.

Kay

5 star to the examiner. Badge # 14324…I think she said her name was Arun something .. that’s all I remember .. she was very professional 10/10 .. my experience with her was amazing.. even the girl at the desk was more happy than me when I said I passed my exam .. A friend of mine recommended me, I guess I made the right choice. Examiner is very professional very clear on her directions. I work in customer service and I think the examiner and the girls at the registry deserves the ⭐️ stars .. Thank You.

Sudhir Hudda

I have been going there for the last two weeks but they can’t process the application for name change Only one person can do that who is very busy Put a trainee sign if you don’t know the whole work Asking me to try somewhere else I was waiting for the last 15 minutes today by the time my turn came the person says I’m leaving now That’s stupid guys

Chabby Drew

Only registry in town.

Pat Siever

They are always usually good, although given the covid rules. NOT one person in this office wears a mask, weather they have plexi up or not. I believe if every one has to follow these new rules, they should not be an exception. I understand your exempt with the plexi, I watched 3 people walk around 3 clients after opening the doors. Not one of those three employees were wearing a mask, do your job and help stop the spread. I'm glad the three of us that did enter, were taking the right precautions unlike your employees! Thank you we appreciate your cooperation!!!!!!

John Ashford

Very helpful place , it was fast and easily got my car registered with a temp insurance card on my phone and bill of sale , I would go back to this place

Kourtney Hart

All the ladies are so kind, patient & helpful. Always an easy process there.

Dal dak

Good service. Nice staff.

marianne hertzke

They're very helpful.

Aj Kr

Excellent and helpful Staff. Highly recommended for all registry related services.

Lovepreet Sahi

The employee name Shawna Harris is a very polite and patience.All the time she have smile on her face. God bless her.

melinda klaassens

Usually a long wait but the staff are all very helpful

Maggi

This is the worst customer service I have ever had at a registry. The woman who answered the phone (Kim) was rude and totally unsympathetic to my situation (a dying mother in another province) then lied and told me she didn’t know when the manager would be back when I asked to speak to him. The customer contact centre told me they would help me at no charge especially with my situation. I would not recommend this registry drive into edmonton to get the help you need.

Pretty Devil

Professional yet friendly staff. I had to do bunch of stuff and the girl patiently helped me with all(Almost 20 mins). I have seen people getting rude and mean to the staff but understand that they are doing the best to accomadate you. Get you paperwork ready before you go there.Things will be much more easier.I will definitely visit this office again :)

sony thomas

Good people.

Samsanyow Gaming

I had road test today and the instructor who was with me was totally awesome!!! She’s incredible and highly recommended. I just forgot her name but I hope she read this. I passed my road test today because of her and it made me calm and nervous-free. xoxo

S Roberts

If I could give a zero rating I would. The Registry staff seem to forget by their attitude that they specifically have a job because people require a service. I have never experienced such rude, incompassionate service help ever. I was belittled, and talked down to as if I had never renewed my registration. I will never recommend anyone to this Registry branch, and will in fact tell people that it is worth the drive to Sherwood Park or Edmonton to spend your hard earned money.

Joanna Dyndor (Dyndorian)

I want to take my mother to a concert in Saskatchewan for one night and we need medical insurance for her. Rayna was able to provide us with insurance after two other companies brushed her off because she has cancer. Instead of sending us a lengthy questionnaire, she took the time to go through it with us. Definitely will spread the word and return for more excellent service; thank you so much!

Lauren Anne

They have been so helpful to us and our non-profit organization. Always easy to deal with and knowledgeable. Thank you guys for all your assistance!

Travis Gibson

Terrible registry and zero communication. Before coming in I tried to email, and phone in but both never were returned. I actually phoned several times, different hours - and never an answer. Despite showing up, being told they did do said service only to come back later with the correct paperwork to only be told that they actually don't - even though their website clearly states that they do. So which is it? I can put up with the wait times, that's fine and to be expected. But when a simple issue is dragged into a week long ordeal with zero help, communication, and also misinformation it's incredibly frustrating. Edit: So the solution/response to my issues from the Registry is the email them... despite that literally be one of the problems where I never heard back from them (as well as VM's) in the first place.

Dennis Leblanc

Very unhappy with the attitude given.

gobind ram juneja

I specifically drive down from Sherwood park every time for my registry needs as their wait times are really short. The staff is very professional too and always willing to go out of their way to help.

Bryce Marshall

They are always very friendly and get what I need, done, in a short time.

Amar Baryar

Was there Saturday, had to wait a few minutes in line but the staff stayed after closing time and were very friendly and helpful.

Kimberly BZ

Attended this shop previously to adjust vehicle plates. Was not too crowded, wait in line was fairly short. The staff member we dealt with was very friendly and professional. COVID notes: barriers were up between staff and patrons and between stations. However markings for social distancing and line placement was not clear.

Ankush Nandal

I had a road test for class 4, and I supposed to do pre trip in inspection but he didn’t told me to do pre trip inspection, he came 15 min late and took my driving test 50 min and most importantly I was driving at 30km/ h in school zone but he told me you don’t need to drive at 30km/h if there are no student because at school zone board they didn’t wrote down speed . Very bad experience with that old man,

Sorin Petre

I'd like to give 7 ????. Professional attitude, responsible and respectful. Thank you!

Chris Kuefler

usually a little bit of a wait but the service is always good when you do get to the front of the line

Andrew Kaiser

Was very pleased with the customer service here. Only had to wait for a short amount of time (as compared to other 'nightmare' registries). When I did get to the counter, the clerk was helpful and accommodating. Will use this office in the future.

Josh Connolly

Dealt with a broker named Paul today. Right from the get go he was rude and not letting me speak. When i brought it up to him he then became more rude and a smart ass. Was not willing to listen to anything "the customer" had to say and was quite ignorant and condescending. After dealing with this Paul gentleman I will be moving my business elsewhere and will not be recommending anyone to go there for insurance needs. Stay away from the negative customer service if you can.

Renae G

Got my learners here, the lady was very nice and patient. Others not so helpful

Tatiana Borisova

Rude staff.

Kamille Beitz

The staff here is great. Move the lines very quickly even when in a line of 12 people. Very helpful when I have had questions and offer suggestions on how to go about special circumstances. Love that they are open earlier then most registries!

Chantal Boizard

Very rude and will always fail you first try. Been told very contradicting information from staff on how they do the grading. Everyone I know has failed from here and had nothing but bad things to say.

Obscure Fault (Faulty)

The registry line is usually pretty busy. The service is always good.

Daniel Wilkin

Not bad they were fast which is good. The lady I had must of been pretty new and needs some work on handling cash but was very friendly and I'm sure will get better in time. On that note bring cash don't pay the ridiculous 3.5% on credit card transactions!

Kayla Elenbaas

I have mixed reviews. Over time I feel like my experiences have been getting worse. When I first started coming to Farnese it was a much better experience, long wait times but staff were really friendly and helpful. I never had an issue. More recently when I came in to try to sort out some paperwork my dad had given me, it felt like the staff member I dealt with either didn’t know what they were doing, or maybe she didn’t understand what I was asking. Since we were told by a different DMV what to do, and I tried to explain to her, even offered to call my dad. But she wouldn’t help us. Kept saying it’s not possible. Wouldn’t call a superior over to help, just kinda sent me on my way. I was super frustrated and confused. Well. I went to a different location, it was possible and is done. Not sure why it was “impossible” here. I get people are learning but if you’re not sure about something, ask someone who knows. Hopefully the next experience will be better.

Stephen Wood

Haven’t ever had an issue in almost 10 years!

Colin Jansen

I've had nothing but bad experiences here. The staff have been slow, condescending and rude. Don't waste your time here, just go into Sherwood Park. Chances are you'll be back in town before you would have moved halfway through the queue.

Ruth Brown

Quick service. Excellent rates!

Puneet B

Great customer service! I would 100% recommend the team at Farnese Registry to friends and family

Smlatour

Exceptional service and my new one-stop shop for all vehicle and insurance needs. Very courteous and knowledgeable staff, it’s always a pleasant experience. Thank you Farnese Registry!!

Fr Raphael Johnston

This place is clean and well lighted. There is a public washroom. The only downside is that lines are often long, but the staff are incredibly efficient and very friendly

jack williams

I've never had difficulty here, although I haven't brought any particularly challenging matters to the staff, either. A little bit of a wait, usually, but the staff are courteous and helpful.

Rohtash Mangla

Best experience best registery in the town

Sylvia Moores

Great service everytime!

Claire MacD

Very quick and friendly service. I worry about going and being stuck in a huge line when I go, especially when I have to bring my kiddos, but I have never had to wait long. I always seem to ask a million questions and the staff have never made me feel silly for not knowing the answers when I probably should have. Thanks!

Ashley McFaull

Very good love the brokerage my broker is amazing and always honest!!!

H S

Great service and helpful staff. Was in and out of the registry in 5 mins.

Kartik Sharma

The staff was great and very friendly. They were able to help me out with all of my needs and provided exceptional service. I would highly recommend this registry to everyone.

Larry Bush

Trying to get a drivers abstract sent from out of province, the most ridiculous experience i have ever had to go through in terms of government. ICBC will not only take payment over the phone, but will email your abstract to you. Farnese will only take payment in person, will only release your abstract over the counter, and will not send it anywhere for you, the only thing they will handle for you is your payment. Thanks to Farnese, probably going to loose the one opportunity iv had for employment in BC in months.

john folivi

Good place with good people

Ross Brinkworth

Did a road test today, the examiner was very patient with me and they didn’t make me feel nervous.

Steve Hare

I found the staff very helpful, the woman who helped me was very kind, and a bit of a looker ????. I think she even enjoyed helping me with the mess I had made. Five stars you made my day.

G Bai

I passed my road test and my instructor was Latta Arunesh. She was very professional and was clear with instructions. The staff at the front desk was also very friendly. Highly recommend going to this registry!

Dusten Paton

Was #1 worst ever with insurance, felt scammed most of the time, never seemed organised and you pay for all the miscomminication. Will never deal with any farnese because of this experience.

Angrisha Sharma

We had a great experience changing over our insurance to Farnese, they gave us a great rate and went through all of our options so there are no surprises. They were patient with our many questions. Highly recommend!

manveer basran

This is the only registry I go to, have always had great service. Staff is always nice and friendly.

Jennifer lizotte

I love this place as soon as i have a question i just send a quick email to my broker and under 20 min he does everything.If i want to register a vehicle 15 min later he email me my registration.Thanks Paul!

Carman Tobioski

Why doesn't this place have Plexiglass to protect the customers and the staff also?

Manni Al

Great service , nick is awesome and the rest of the staff always smiling

Juliet Leavitt

probably the one the rudest registry staff I've encounter, they need to update their knowledge about the law in regards to electronic proof of insurance. They refuse to accept electronic insurance and argue about whether it's legal to show police that. they need to be reminded about good customer service.

Nicole Marryatt

RANT ... Do not go do any business at farnese registry..I went in to get my registration as it was up dec 23 and I know that you have to pay any tickets you may have before they will do anything , so the women at the desk said she would print me off my ticket and I can go online to pay it so I did that I went online and paid the ticket she game me and then I looked at it and my name was not even on the paper she gave me someone else's was ... my bad for not looking at the paper however i just figured they knew how to do their jobs so I went in and no one knew how this happened of what to do about it however I still had to pay my ticket to get my sticker..they told me to call the city building to see if they could help get my money back .. did that they cang do anything either..so call back to farnese and talked to a manager he pretty much told me it was my fault for not looking at the ticket and they will not be giving my money back and then hung up on me so now I am out $400 and what a luck day for this person I paid the ticket for! Just to add something the thing is they said I have a joint license with this person that I never even had a license with .. this post is not really about the money its the fact that you could be linked to someone from year and years ago which is not ok! ADDED as I can't respond to you ridiculous comment my story has not changed one time it's what happened and this person was never my husband also i dont know what friend you are referring to as it's me that when in and Robin is my husband i think maybe you should know what your talking about before you look stupid i have also spoken to service alberta and they told me that it is you that is refusing to give me back my money I am just warning people to make sure you get print outs of your tickets or your business will make you pay for other peoples and just tell you "a ticket is a ticket" which is true if in fact it's your ticket which this was not

codey sommer

Great service as always

Carmen von Conrad

Slow service, Insurance brokers unknowable. and uneducated. Dont go here unless your stuck in the Fort

Alicia Bhardwaj

Everyone here was very accommodating! The staff was super friendly and efficient!

Kody Welson

Poor service, hung up on me when I tried to ask a very simple question.

Jarrod Savignac

Terrible information from workers. If you want a easy experience just go to Sherwood park for your inquiry's

Bill Kurnor

Please be nice to the workers. They are essential service providers. They make minimum wages without benifits. Owner will not install plexi shield on counter and won't doesn't provide cleaning supplies, it's disgusting. Google the owner for Riverbend and Fort Saskatchewan registry's past shady history : Naresh bhardwaj

Vas Defferens

Surly, unfriendly staff who prefer to give glib, incorrect answers to questions rather than spend the time to investigate the correct answer to help the client. On one occasion after eye survery I was told I could not get my Liscense back by Farnese. That was it. End of career. Months later another educated individual from a seperate organisation steered me through the proper channels to get it back. In trying to get another service through them a hurried staff member gave us wrong instructions that if followed would have resulted in a drive to South - West Edmonton and back again to pick up a form from the doctors as it had to be 'the original document'. It could not be faxed. When I called back and spoke to a curt and rushed manager, who was kind enough to investigate, her story changed to she thought we were going to fax it from our house and it had to come from the doctors directly. She understood 100% that the doctor was going to fax it directly to her, from the medical clinic on the first call. Farnese is good for quick, simple cash grab items. Registrations etc but are never willing to put in any extra effort and will not hesitate to feed you a line of BS.

Justin Bhardwaj

Writing my learners here was a smooth and enjoyable experience!

Emily Dreichel

The driving tester was very professional and polite

Brett lucas

Went to go re-new my license and the staff were extremely helpful. All covid-19 precautions were taken.

Sean Cripps

Worst customer service I've ever seen in my life. Rudest employees you could ever imagine. Go somewhere else if you want to get treated like a human being. These people are like monotone robots. If you want to get treated like a piece of cattle, this is the place for you.

Brennan Kloster

Daughter had a drivers test booked in the morning, line was small, test was on time, all staff were friendly ????

Jared Kugler

Was there on Saturday, staff were friendly and quick. There was no line up - in and out in less than 5mins. The staff knew exactly what I needed and got it done in a jiffy.

shawna spenst

Wait 45 min feels like for forever, not enough staff

Avneesh Sharma (Foodguyavi)

Great customer service and efficient staff. Was in and out within 15 mins!

S Auten

If I could give a ZERO I WOULD! I took my friend to Farnese today so she could FINALLY take her road test that was booked two months ago - just to find out that the examiner never showed up to any appointments prior to hers all day. Did Farnese call to try and find out where the examiner was all day... NOPE. Did they offer to call to help her...NOPE. They told her to phone the Government herself. With a service that is offered at your establishment, you would think that you would try and help rectify or even get another instructor in so that many people would not be disappointed or time wasted. Worst customer service I have ever heard of!

Hyde

Staff member was very dismissive when I requested to transfer a plate. Tried telling me it can't be done. When I stated I was reading the regerstries manual and quoted the section /subsection/paragraph her response was it must be out of date... Went to another business and I was in and out in 10 min.

J H

Poor service. Very hard to get ahold of over phone.

Lance Thomson

If there was a 0 rating Farnese would get it. Always huge lines and slow, unhappy staff. The poor young lady that helped me tonight was nearly crying she was so overwhelmed. Waited 535-615, and there was still 5 people in line behind me. Maybe have more then 3 staff at what I would assume as a busy time? So many negative reviews you think this place would figure it out to improve their business. Edit in response to Farnese comment: fully staffed by what standard? 3 people in the office at the end of day doesn’t seem fully staffed, especially with 40+ minute wait times. I’m not the only review that says this is one do the slowest registry places around...... And the employee that helped me was nearly crying, I don’t feel like in that moment she was exactly loving her job, but maybe her choking back tears of frustration/being overwhelmed is a sign of a love for the job.....said no one ever

Joshua Bryks

It's a fast and friendly registry

Craig Heyland

Great service & professional staff.

Hank Johnson

Love coming here. Staff is extremely helpful

Jennifer Constant

I booked an Driver Test with my 16-year old and it was an automatic fail due to the tinted window. The Driver training lady walked up to me sitting in the waiting room and she so was rude upon her approach telling me of the windows. Thinking on it now, it seem she was trying to get a rise out of me, but I just accepted the fault, apologized and left. I was fine leaving but then my 16-year old stated she was so rude when she noticed the window and slammed the car door and just walked away from him and did not even explained to him of the test not proceeding. She literally marched back into the building leaving him standing there. When she approached me she said "oh I already started the test and you will not get a refund" this was two minutes after walking out the door. There was nothing professional about the Driver Training lady and it's laughable because I feel she was testing my reaction to her approach and she got nothing out of me. I can't imagine if it was someone else. I will not be rescheduling my appointment and it's sad because with the economy the way it is, I just lost $83.00 because of my own stupidity but to also not be accommodating for her two minutes of her time wasted. Not recommended!!!!

russell grauman

I have never seen such a grumpy looking staff,no customer service skills at all

Michelle Millard

The wait time was pretty good and the staff were efficient enough. But I am giving two stars because a particular staff member I encountered was extremely rude, was not courteous, and was frowning the entire time. I expect people working in customer service to be more professional and friendlier. If there is something I am uninformed about and inquiring about, then it is her job to inform me and educate me in a professional manner. Instead I got snarky and just blatantly rude responses. Everyone can have a bad day, but please tell your staff to be mindful and more respectful.

Sarah Mullaly

Really great service from the young lady who helped me last week. I didn't wait long and she was very friendly when I came to the booth. She helped me quickly and answered all of my questions, even though there was a line behind me. I didn't feel rushed at all. I appreciate the service!

Whitney Rideout

They must be trying to do better because I called them and actually received help and decent answers to my questions. I was not belittled and was treated with kindness and patience

Liqin Wang

So I told my wife I want a motorcycle. She said no. I still told her why I NEED a bike. She rolled her eyes and said “do whatever you want”. Next day I went to sign the papers for a brand new sports bike. Unfortunately the passenger seat is sold seperately. I brought my wife along to ask her which which color would look best, she was not happy. I took the papers with me as I need to get my registry and plates. During the whole ride, the mood was so tense. Then I thought to myself since I am at registry, it would be the perfect place for me to kill maybe an hour or two in line like registries are notorious for, and hopefully by then my wife would accept the new addition to our stable. There was a lineup of a few when I walked in, and let me tell you.. the staff working here are machines! They are so fast and courteous. I was at the counter and paying for everything in 10 minutes. I even asked the attendant “is that it?” a couple times, hoping for any chance of being stuck here longer to not go back to the car. Let me tell you, whenever you’re at the registry and in and out in 15 minutes, that is mighty impressive. I am picking up the bike next week :) My wife is still grumpy and not talking to me. I guess when she says “do whatever you want” does not mean do whatever I want... Or maybe its because I didnt buy the passenger seat for her. Thank you Farnese Registry

axe466

Had a bad experience with one of the agents there Joa***? She was very rude and didn’t seem interested in helping us for the first time. Such a shame as every there seems very polite and eagerly willing to help except her

Ragini Kalra

Well maintained registry with excellent staff. The registry is always busy but the staff is incredibly efficient. Nick is super helpful and always provides the information needed.

Diana Dohei

David, the driving instructor, where the contest entry forms are, was very helpful showing me how to enter the contest. Then I saw Susan who has been helping me with insurance, etc. as I am moving. Answered all my questions/concerns. I didn’t feel rushed. Went over everything with me. Left there thinking the world needs more people like the kind, caring staff at Farnese.

Moe Wang

Great service

Sean Chabillon

They need a take a number system if they are going to continue their 5 people in the building at a time system. No sense having everyone stand outside in the rain, especially when this isn’t a government mandated rule.

Kash

Lineups like any other Registry but they have the staff to get through in good time.

Chae Evans

So disgustingly rude and condescending. The paper for my insurance had expired but they wouldn’t even attempt to call my insurance company so I could see if a paper could be faxed over. Didn’t even give me any money back, a whole 100$ wasted just to have someone spit in my face when they told me that they didn’t have the time for this. They also treated my nervous daughter awfully as well. If your kid is nervous to take the test, stay far away from this place. They will make it 100x worse.

Amber Roy

As part of my employment through another organization, I work with Farnese Registry quite regularly and I have to say that the experience and treatment I receive from them on a nearly daily basis is exemplary!! They are professional, courteous, efficient and always pleasant to work with. In particular, Shawna and Nick ALWAYS provide exceptional customer service. They truly go above and beyond. Thank you Farnese!!

FranklinArmstrong

A typical small business that grew. They were once personable and good. Now, they function. They were forced to change their hours a while back. They are now a business that is adequate, but cold. Goodbye small town.

N Joshi

Great service from Staff member Neeraj. Thanks for all your help Man.

SukhK

Great staff! and excellent service! it's literally a one stop shop i was able to get register my car and get insurance at a incredible rate. Thanks Nick for everything !!! I would definitely recommend!

Kyle Robertson

Terrible service, the staff is not trained and rude. I was told to find another registry because they are not qualified to provide a basic registry service and unwilling to attempt the process. DO NOT GO HERE.

Ashley Kroetsch

I would rather cut my own leg off than have to deal with Farnese. The ladies at the till are incredibly miserable with terrible customer service and weak reliability. It’s worth the drive into Sherwood Park with staff who actually enjoy their jobs, treat people with respect and are competent in their job

Robin Weber

I would give this place 0 if I could ... Do not go do any business at farnese registry..I went in to get my registration as it was up dec 23 and I know that you have to pay any tickets you may have before they will do anything , so the women at the desk said she would print me off my ticket and I can go online to pay it so I did that I went online and paid the ticket she game me and then I looked at it and my name was not even on the paper she gave me someone else's was ... my bad for not looking at the paper however i just figured they knew how to do their jobs so I went in and no one knew how this happened of what to do about it however I still had to pay my ticket to get my sticker..they told me to call the city building to see if they could help get my money back .. did that they cang do anything either..so call back to farnese and talked to a manager he pretty much told me it was my fault for not looking at the ticket and they will not be giving my money back and then hung up on me so now I am out $400 and what a luck day for this person I paid the ticket for!

Bryson Allen

Does the trick as a registry

Gene Lyle

Very friendly and happy.Always helpful.Great rates.Absolutely no complaints.

Dillon H

A business strictly run on the idea of the consumer has no where else to go. Long, slow moving lineups. Minimum staffing and will not answer their phone.

A M

I have never experienced such rude, snotty, condescending customer service. If you're an angry person, you probably shouldn't have a job that deals with talking with customers. Or at least learn how to be fake nice. If you want to be talked down to and treated like an idiot, come here! I will take my business outside of Fort Saskatchewan next time.

Jatinder Hicks

If I could give no stars I would, the people that work there have the biggest mood swings I have ever dealt with. They can be helpful one day then the next time you can't even get them to answer a call let alone help you with your issue that is 100% their job. I called Cathryn at 8:30 am when they opened to find out about my insurance and not only did I not get a reply at all I called 5 times, and emailed.

Summer Keck

They failed me for being safe doing my class 5, i was going 15 under during the snowstorm last night, and she also shut the screen off on my truck so i did 25 in the school zone (not knowing it was slightly after 430 because i had no where that said the time) so she gave me points for that for going "too slow" when theres no way i couldve known the time because she restricted my ability to see it, and she also marked off that my turns where too wide even though my truck was in 4high and has a wider turning radius due to it as it was snowing. She gave me points for this multiple times and i failed due to it. Ive never had issues with my driving tests and passed my last one with 100% score. Cant say im super impressed, its very clear shes never driven a truck nor knows how turning radius works in 4x4. Its more likely to slide in this weather, especially with no weight in the back as its alot heavier than a normal car. Waste of 150$ and a hour of my time. Never going to this registry again. Youre supposed to fail people for being unsafe, not the opposite. Do better.

emma silvie

Took my class 5 advance exam here with Latta. She was extremely kind and does not try to trick you during the exam. She also gives plenty of notice for when to turn/park. Overall, she was very professional and amazing!

Kiran S

The staff at this registry are incredibly friendly and efficient in such a fast paced environment. They got us in and out in a reasonable amount of time without making us feel rushed. I would go out of my way to use this registry whenever possible.

Joel Intia

I try to register my vehicle last week. I being there twice but failed. First I admit the dealer wrong but the second is unacceptable.she asking a factory invoice. very frustrating I feel discriminate because I a tfw.any way I go other registry that day .then give plate I need.hope you improve you services.

J S

Staff was friendly and welcoming every time I've had to come here. They did accept mobile proof of insurance and had me in and out fairly quickly.

Francesca Dif

Driver examiner was very knowledgeable and professional and he gave a detailed review of test results which was very helpful. Staff at registry are friendly and efficient. Not too long of a wait, great experience. Thanks Farnese

Ryan Pedde

I have been to this registry three times and each time I have received excellent service. I needed to get a birth certificate on a rush and Kim was helpful and accommodating.

Brad Agnew

Brutal, avoid at all costs

Aaron van der Vaart

I have never been treated so badly by someone working in the public service industry. Was belittled and talked down too. Unhappy, miserable sad bunch of people. This place used to be a great, happy place back in the day.

John Whelan

Great staff.

Bobbi Cheeseman

If there was a zero star , i would have to give them that rating . Rudest staff I’ve ever seen , worst customer service.. the one older lady who works here , she’s unbelievably rude I’ve never come across such terrible customer service... 0/10 I would never recommend . And the owner is super unprofessional judging by his replies on his low 3.6 star rated business ....... As you can see when you go through the comments and ratings , maybe you need to make changes before your terrible 3.6 rating turns into a failed business ....... Also it’s 2019 ...... the fact that your sooooooooooooooo cheap you charge people to use credit cards ... that in its self makes me never want to go back .. or recommend this farm to anyone .

Mari-Anne Joslin

I live in Edmonton but worked in Fort Saskatchewan the last time I got insurance I decided to try out the one in town and I love it. They are friendly and efficient I haven't worked in Fort Saskatchewan for 2 years and my insurance is still with this broker.

Junior Ntambwe

Awesome place to go to, the people working there are nice, and actually help you to the best of their ability. Nothing bad to say, even if i wanted to lol. Thanks again guys!

Sid Sachdeva

I really enjoyed my experience at Farnese Registry. The service was friendly and they really went above and beyond to assist me. I would highly recommend this registry to any of my friends or family!

Anoop Singh Sachdeva

I've never had such a painless experience with any Registry office. Thank you, Parnika for your exceptional service! Our documents were a mess and the young lady went above and beyond to answer all our queries.

Maurice Benoit

Good service