Reviews of Holiday Inn Express & Suites Prince Albert, an IHG Hotel (Night Club)

We very much enjoyed our stay, except that we couldn't enjoy breakfast at the restaurant. Trucking 6 plates of food up 3 floors for our family is never my idea of a good time. That being said the room was clean and comfortable, the pool and hot tub were perfect, and the staff were very accommodating.

My overall review was good. The staff ensured that our health wasn't in jeopardy especially with the Covid 19. Prior to checking into the hotel we were informed that it was mandatory to use masks. The housekeepers continue with their disinfecting and sanitizing more so than ever. Keep up the good work.....

I was in Prince Albert for a couple of vacation days and the staff at the hotel is just wonderful! Very helpful, thoughtful, kind and always smiling. Manager Crystal is super nice and very welcoming! …

Room had cigarette burn on floor, air conditioner was loud and didn't work well, had to ask maid to leave our room bc her body odor was so bad. Bathroom sink was clogged and wouldn't drain. Breakfast was horrible, ran out of chocolate milk, quality of food was horrible, ho tub jets didn't work, front desk staff great.

The staff make your customers feel welcome and valued. In particular, the gentleman who registered us with your hotel was friendly, courteous and ready to help. He did an excellent job of guaranteeing our return. Also, as a result of your …

I went stay for the night and it was hot. But the AC helps with that. I had a great stay. Service is great as well. Pool is great and the kids had a blast. The breakfast for all of us was very good and we would want more.

We booked a king suit with a jacuzzi on August 4th but when we arrived they put us in a suit without Jacuzzi and when we complained they moved us to the jacuzzi suit. The bathroom sink didn't drain and the door hinge was broken. We had to move to another room but the bathtub was rusty and the bathmat was dirty, breakfast was terrible, chicken sausages were not well cooked, and the omelette has already ham in it and we ended up eating only hard boiled eggs. We payed $182 for one night double occupancy in this hotel. When I complained at the checkout and asked to talk to the manager first they said they will let the manager know then they said the manager was not there and he would give us a call which he never did. Attached are the photo of the bathtub and the bathmat

Always a great place to stay, for comfort, cleanliness and overall what you’d want in a hotel

Very dirty and noisy. Empty conditioner, blow dryer didn’t work, plug in in washroom didn’t work, got a different room than what we paid for.

I have stayed at this hotel many times over the years and this hotel is usually clean but it is starting to get run down and dated, making it look dirty. The pool is great for kids and the hot tub is a benefit. The hotel could shine again …

We stayed at this location for a local sporting event. We originally requested the top floor so we would not have any noise above when we went to bed. However upon arriving the staff asked if we would like to be located with the rest of our …

The staff are so friendly and welcoming. The room was clean and very comfortable. The breakfast had a good variety of choices. The entrance was clean. The staff are so welcoming and always have a smile. The cleaning staff are also very friendly. The hotel was quiet during the evening and night.

I overall very good stay, friendly staff. I had an issue with my TV and it was resolved quickly. I know that this is within the Government Policy, but having the swimming pool area open I feel would be worse than having a bigger selection of breakfast. Even a couple choices.

As usual, my stay here was good. The staff is great and everyone works hard there to cater to the clientele. There was some noise after 11 PM the 1 night - but it did not last too long. Breakfast on day 2: I found the eggs "crispy" - …

Loved the nice suite was just what we wanted. The king bed was very comfy. What disturbed us was the jacuzzi tub and the filthy foam and dirt on the bottom after we drained it. The next morning the 23 I tried it again and still dirty grim …

Good rooms for the price. Very spacious and clean. Buffet breakfast was really good with lots of hit options and enough of everything being offered. Pool closes a little early but probably wouldn't have used it anyway. Staff were very helpful and friendly. I would definitely stay here again if I was in Prince Albert.

Firstly, I had to request the bathroom be cleaned before we used. Requested a crib and the cover bed cover was filthy. The pool was gross and needs to be refurbished. Just know that this place is gross and the staff do bear minimum and the pickings of accommodations are pretty slim.

The staff was very friendly and the room was excellent. I enjoyed my stay and the area was a a great location. The casino was near and many popular restaurants were conveniently located for quick, inexpensive meals. The parking lot was more …

We were here for Arts, staff were very accommodating, always smiling. the pool was closed but they informed ahead and gave other options for kids to be busy. There is a comp breakfast which is good and they have us scheduled so breakfast room is not packed.

Clean well appointed rooms. Nice welcoming lobby and staff. Included continental breakfast which is always a nice bonus. Bathroom was clean and I appreciate the higher quality shampoo/conditioner and toiletries that were included!

I'm a foodie, so I was looking forward to breakfast which consisted of pancake, muffins, cereals (hot and cold), yogurts, milks, turkey and pork sausage, cheese omelets, beans, juices, and coffee. …

This Holiday Inn was very accommodating when we asked for a late day checkout. The staff is very friendly and attentive. The continental breakfast is of very good quality with a large variety offered to the guests and always replenished …

The room was not well cleaned. The bath tub had a gross stain in the bottom of it. The bathroom tiles were missing grout and looked unclean. Cleaning behind moveable fixtures was not done. Terrible room to give a guest.

Overall a good place to stay for the cost. Breakfast selection was good and the beds were comfortable.

We had an enjoyable experience. Staff were very friendly and helpful. The room was clean, beds were very comfortable. We enjoyed the Pool. The Continental Breakfast was excellent - Scrambled Eggs, Waffles, Sausages plus all the extras. We will definitely stay here again.

Poor overall. Had requested a superior room. Upon checking, staff had not relayed my request. Offered low budget room"save money" Hotel is worn, dirt,smudges on the walls, TV and cable didn't work. Parking was …

We were attending a wedding, it was great that we could come and go as we please. We enjoyed the air condition room, the relaxing part. Because of the pandemic, you forget what to expect from the hotel. The time we had in our room, we just enjoyed our stay, like doing word find and reading.

I was there for a business meeting and it was so good to be able to relax The room was comfortable and breakfast was delicious. I was too early for their cinnamon rolls! …

Hotel was dirty gross, had other people's long hair all over everything, dirty towels, dirty sheets, dirty tub. So gross. Then wake up to cockroaches. Run for the hills!!!!

The building itself is very nice and clean. The staff were very friendly. The pool is of decent size. The rooms were nice, beds comfy. The breakfast is where this place shines, they have a pancake maker that has a built in conveyor belt. Just the best.

Excellent service in all areas, had very good sleep, bed is comfortable bedding is nice, very quiet was able to sleep well. Your employees are always friendly and helpful. I enjoy staying at your hotel. Parking for handicap is great.

The front desk staff was fantastic; the room was clean, and the bed was comfortable. I slept like a log, because the bed was so soft, and even though the parking lot was full the walls were thick enough to maintain quiet. The breakfast had healthy options like fresh bananas, boiled eggs, and Greek yogurt. However, my colleague was still able to indulge in pancakes and more treat-styled items. I didn't have a chance to test the fitness facility, so that area still remains to be seen, but after this strong first impression, I am hopeful that they put some effort into it. I was satisfied with my stay.

The service was great. The room was clean. The stay was quiet and caught up on my sleep.

The hotel was quiet and comfortable. On arrival and throughout my stay the staff was very friendly and helpful. The cleanliness was appropriate for current Covid 19 situation. I had a good restful sleep on the comfortable beds and soft pillows. I would definitely recommend this hotel.

Perfect location to get around. Excellent breakfast options. workout area was clean and adequate. cost a bit high in my opinion since there aren't a lot of fancy extras. Front desk staff very courteous. pool small but good for the kids. …

Friendly and helpful staff, answered questions and provided extra coffee and cream for room