You will see the reviews of real people who buy the products of Paddlewheeler Pub (Night Club) in New Westminster (Canada).
At present this firm receives a rating of 3.8 stars out of 5 and that score is based on 127 reviews.
You must have seen that it reaches an feddbacks average is positive, and it is based on a large number of feddbacks, so we can think that the evaluation is quite credible. If many people have bothered to rate when they've done well, is that it works.
You know that we don't usually stop to give evaluations when these are correct and we usually do it only if we've had a problem or issue...
This Night Club corresponds to the category of Pub.
Nice place to visit. Good food, beer and really good service.
Hugh patio, nice river view, the pub gets all the plus. The service is quite excellent.
Great menu with amazing daily meals, beautiful location in New West Minister is very large for great times. Kitchen staff is remarkable
Friendly and good quality of food. Nice view of the river. The only issue is the wooden table which looks old and dirty. Good place for a good experience. Thank you guys for everything.
Poor service , when asked if we could add some more hand sanitizer to washroom the Server shook her shoulders and head said sorry...had to wipe table three times from dried in stains...just a very poor environment and even worse service from all staff...meal cost too much and was over cooked as well
Really good food, has a nice atmosphere very relaxing by the river when eating outside. It is a pub like place, so I didn't expect instant service, I usually like to take my time with that I was pleased to have great service and not feel rushed.
I live 1 block from this place and took my family there at 2:30pm. Probably one of the slower times in the day. We ordered drinks and food and waited.... and waited. 1.5 hours passed, so I asked the server how long until the food was ready. She said it should be up next. I asked how long and she shrugged her shoulders. I told her we may need to leave and she shrugged her shoulders again. Eventually we decided to leave and she didn't even have the decency to comp 3 beers. Terrible attitudes from all the staff we encountered. I NEVER complain at restaurants, but this was brutal. Sometimes food takes longer, mistakes happen, but have some respect for your customer's time. I would like to review the food, but clearly I can't. I will make sure none of my friends or family visit, unless they have an hour and an half to waste. I would recommend The Hub or Kelly O'Briens. Reading all the other reviews on here, it looks like good service is not something they are interested in. It comes up again and again on here, but nothing changes.
The visit I had it was painfully slow service
Lovely place to enjoy a beer and seated out during the summer to enjoy the view of the pier by the Fraser river, or nice and warm inside chatting with friends
The food was unreal, friendly service, great patio, right on the river. but it was very bright, and surprisingly small
Nice place. Beautiful view. Friendly servers. Great place to meet friends. The food is decent.
Love the food and the place it's self
I've gotten sick directly after going here more than once. I go out of convenience only. It's a nice location but could be way better. I think perhaps cleanliness is an issue. Im not accusing them by any means but pigeons literally fly into your table on the patio. Not their fault but there should be a guy in a life guard chair with an air rifle on duty at all times. Maybe he accidently shoots me going for a pigeon, maybe he doesn't. Who cares?
Horribly expensive. I got one beer and a side of onion rings. My bill was $18!!! Will never come back here.
The food is average with very limited happy hour appies. Their best feature is the really nice patio area. The servers are friendly and prompt. Parking is a little tricky. Best to go by skytrain.
Excellent pub, great food. Had a I've band one of the days.
Food was subpar but the waitress saved the experience.
Good pub food with patio on the Quay Boardwalk
Awesome food and service, very impressed with the rules in place for Covid, made my evening very comfortable.
New Chief - June 20 2017 - Holy Cow what a difference , we live local . The food was ok before - Now the food is Outstanding well worth every penny
The nightly events, a pool table, and the Quayside location are the main attractions to this neighborhood pub.
Tasty food, well priced and pleasant view. Will return. My neighbour is there daily, it must be good.
Local favourite. Fried pickles and wings (especially their curry ones) are awesome. Drinks are good too. Staff are friendly and quick to help you out.
Understaffed. Be prepared to wait for a long time to get your order taken.
Been here multiple times as it’s probably the best pub in the area and we have many family lunches here. The kitchen is Slooooooooow. Really slow.I don’t mind waiting but management need to identify busy periods and inform customers when wait times will be excessive. After waiting almost an hour we enquired and were then told we would be waiting a further 20 minutes. I’m glad we were given what sounded like a realistic expectation but at this point we left and went to the food court around the corner. I feel sorry for the servers who have to take the brunt of angry customers for issues that are not really their problem. It’s sucks they the servers are the ones having to apologize to the tables. In situations like this someone from management or the kitchen needs to be the one explaining what went wrong and what they are doing to try and rectify the problem.
Just a short distance from the New Westminster Skytrain along the quay with a great outdoor patio and a nice view of the Fraser River. A huge selection of beers on tap and a pretty decent selection of vegetarian options. Very pleasant atmosphere, especially on a nice day with the outdoor patio.
Good food and nice selection on beers definitely good place to visit during summer days
Good atmosphere. Good food. Great service.
Great beer list (go online to find it while COVID-19 procedures are underway). Good pub food and great selection. Grab a seat on the patio, theres great people watching!
A fine place for a casual drink with decent pub food. The best part of the pub is their patio, which is right on the Quay and looks over the river. A great summer spot. They also have sports on the TV's inside.
Generally poor food, service etc. Walk 30 feet in any direction and get food there instead.
Great food and service. Appies are very tasty. Live one man band made it more fun too!!
Was quite good in the past. Not so much now. Took over an hour to get food. Food was sub par. Empty drinks left for well over half an hour, wasn't offered refills until food finally came. A real shame, something changed recently.
View great,. Food and service well worth going for. Loved the burger with a lettuce bun instead of bread. All fresh made food.
HORRID! DISGUSTING! CHEAP! DIRTY! Yesterday (Aug 15th 2016) around noon with my friend: #1. When we entered there was no sign "Please, wait to be seated" or "Please, seat yourself" and no greeting/welcome from the three waitresses who walked past us nor the bartender---even with us smiling and making eye contact. Poor 1st impression. #2. Once we seated ourselves outside, the waitress told us the specials including a $8 burger & fries. Later when we ordered my friend was abruptly told that she had to order a drink to receive that price. Wow, the waitress' tone was bordering rude and this could've easily been explained with her initial description. #3. Food arrives. This is a Pub so I thought I'd play it safe and order chicken strips & fries for $12. What a pathetic plate of food!!!! It was five or six perfectly flat preformed/cookie-cutter-style identically shaped MINCED chicken strips---you know the ones that you buy in clear bulk bags from some cheap store?! And in a lame attempt at fancy plating (but really to cheaply save money on the portion of french fries) they had unceremoniously shoved the fries into a shiny cup. IF a pub is going to serve fries like that, the cook should make an effort to arrange them vertically because what I got was a mess of jumbled, broken, squished french fries. My friend's $8 burger special? A flat pre-formed cookie-cutter-style burger patty---once again, just like the patty you'd pull out of a box from your freezer. It had the faked scalloped edges all around. So disgraceful and cheap. #4. The trip to the restroom was revolting! A dust ridden full spider's web in the upper corner of the doorway!---made even more noticeable by the sun pouring in from the window and illuminating it! Then I looked around at the walls and any horizontal surface and I wanted to go puke! How can the workers not see this???? Summary: I will NEVER go back to this joint! Poorly managed! Poorly staffed! The lowest standards I've ever seen in a touristy location! I cannot even imagine what the conditions in the kitchen are if the visible areas are so revolting, dirty and unkempt! Once an owner starts making decisions to serve low quality frozen bulk food to its customers you know that business is in trouble. Just sayin.....
I only go on Thursdays because a friend does karaoke that night. Staff are much better than last year. Service is faster too.
The wings are awesome, pineapple curry and teriyaki wings and the drinks are simple awesome, but the service took like 20 minutes to order!!!
Went here for brunch to celebrate a friend's wedding. The server was extremely obnoxious and incredibly rude. It took the server a long time to get our drinks in order and whenever we asked for whatever the server would reply "yep, water will be here" in a very condescending tone. We were polite and understanding cause we thought maybe it was short staffed however there were two other waiters inside while the rest were outside so not sure what that was about. When we asked how long it would be for food cause other people in the party had to be somewhere by a certain time the server responded "45 minutes to an hour." We were obviously shocked but understood and he replied to our reaction by saying "well if you look at our kitchen it is not meant to accommodate your party size." So then realizing some of us couldn't stay for food we had to cancel it and approached the server. When we requested to cancel our food the server said "are you serious?" Worst customer service, I always give the benefit of the doubt but if you can't serve a 20+ crowd then don't. Get someone else, we were also pretty hung over and happy so tips would have been great if the service was. I don't doubt the food but I doubt this service. It was my first time so I am not sure if I will come back.
Nice local pub on the river with a amazing patio in the summertime good stop after a long walk on the boardwalk @ The Quay :)
Vast improvement from the last time I went. Food was much better this time. Service was great. Lots of covid safety happening.
This place has been there forever, so I wasn't expecting much. But, I was pleasantly surprised. Our food and drink was quite good, our server funny and attentive, and the vibe was very relaxed. Nice views of the river, as well.
Safe clean, but pretty boring very average good views of the water tho
The live music on a Saturday night was just about ok. The drinks came in fast but the food (appetizers) took forever to come. Seasoning on the yam fries was good. Options for beer were limited and nothing that was enticing. Expectations were not met. Not sure if I'll revisit the place.
Great neighbourhood place to stop for a pint after a long day great patio in the summer great staff
Well, this is our second time to this pub. Our first experience was not good. It took over 1 hr for our food to arrive that they took one order off our bill. Second time, we are here is May 5th, 2019 and out waitress is non existent. It took so long to get acknowledge for our 2nd drink order that another waitress came by to see if we are ok. We finally got to order our drink but it took more than 20 min to even get it. I see food orders ready to be delivered yet the food staff is so slow in picking up and delivering to customers and there are alot of waitresses working. It's not that busy either so I can't understand the slow service? By the time the food is even delivered it's probably cold, which happened to us on our first visit. I don't think we would ever come here again! We have still not seen our waitress sinces our 2nd drinks arrived. You can get better service and food at the Terminal city pub down the road. I hope management can rectify this issue? It is NOT okay for the bartender (female) to tell customers that they are busy for the reason that they are not acknowledging customers!!!!! The view of the river front is amazing, that's one good thing I can say.
Decent spot for unpretentious pub food, good drink prices, and awesome location. Stopped in here after going for a walk along the river, nice patio and $5 pints of PBR got us interested. I got the mac and cheese skillet, and my partner got the chicken burger. Both were excellent and the service was good as well. It's pretty loud even outside though, something I didn't really enjoy. Will definitely return.
Good beer selection, excellent service, fair prices and a beautiful view! You can't lose if you're looking for a place for a quick beer and meal on the water. I ordered the Fish and Chips and they were excellent, the fish was fresh and immaculately fried. High recommend.
Best fish and chips
This place is a gem in its own .. The Service is fantastic and the Bartenders are awesome (Go see James the Bartender on Friday or Saturday evening for an awesome ice cold Beer or Cocktail and tell him that Matty sent ya! ????) .. The food is absolutely wonderful and very flavorful .. I would highly recommend the Elvis Burger or the Poutine if your feeling a little hungover or very hungry .. A very good place to watch the games mainly the NHL Playoffs and the UFC Fights as well! ????
Waited over an hour for a simple order. View is nice. Restaurant needs replacing...
Amazing taco salad and deep fried pickle service is amazing band was amazing great little place.... only thing that would have made the night better was if it was not raining and the patio was warm enough to sit
Service is ok, beer was pretty flat, food was fairly bad. Overall not great, the only redeeming quality is the location and view.
Ok for a pub. Nice bar to sit at or the patio outside. Right on the water. Food just ok.
Came here with some friends for Canada Day. We got a table outside sat for 40 minutes tried to get the servers attention and was not even acknowledge by him. I get that it was busy but we we left after a few elderly ladies asked if they could order something and the waiter said "everybody wants their order taken" then walked away from them. They got there the same time we did. And I get it was busy but we were not even acknowledged. Went to another pub. Just as busy got service right away.
Got the steak sandwich. Steak was cooked to order (I got it rare), and seasoned just right. Service was great.
The food was delicious and had a lovely presentation. The prawns in the prawn tacos were juicy and perfectly cooked and the coffee cheesecake was to die for. Abdul, our waiter, was pleasant, efficient, and knowledgeable. The only downside would be that the water was stale tasting.
Staff are nice but the food is mediocre at best.
Had an amazing clubhouse qith a salad. Very tasty. Great 9.95 price point.
My family and I have been coming here for YEARS. But with recent changes of staff, the service has been absolutely terrible! Don’t hire people who don’t have an ounce of desire to provide good customer service, who don’t look like they enjoy life and have permanent sour looks. It’s made it such a terrible place to visit.
Out on patio...fast, friendly service. Friend and I enjoyed fresh and delicious fish and chips with coleslaw and tartar sauce. All very tasty...and filling! ????
If you like deafeningly loud, screaming sports idiots, this is the place for you. If you can manage to get there on a night that isn't blasting sports, it's a decent option for inexpensive food on the Quay.
Great service, food and ambiance. Can't wait for warmer weather to enjoy the patio.
Came on a Saturday afternoon for a snack. Had the calamari and it was quite good! I was actually quite surprised because I went in not expecting much. The batter was crispy and the dip cut through the richness of the calamari. Also, they apparently have meat draw every Saturday afternoon to support a high school in downtown NW? Very cool.
Was here with my small quiet dog. Was turned away. Came back & saw a couple with there dog tied up I tried again was turned away with my small dog. Came back again saw 2 dogs tied up was not impressed I was on the patio in a corner that I thought would be okay. Never will I return
Great views.
Very busy on the weekends, and parking at the quay is expensive.
The person creating the rotating cheesecake is great at it
This is a New Westminster long time favorite. Service is friendly. Decor is pretty standard and hasn't changed much over the years which is good in my opinion. I do find that on occasion cleanliness could be improved i.e. floors, doors, washrooms. I understand that there is a shortage of good servers in BC but this pub always seems to have servers that seem happy to work there and this shows in their attitude towards customers. The food menu is standard pub fair. In recent months they changed the menu adding a couple of new items and eliminated many old ones to a good pared down presentation. One in our most recent group outing had the calamari appy which they said was nicely done, tasty and adequately proportioned however they wished that it was served with the traditional chopped red onions. Views of the Fraser and docks from every chair. I like it lots.
Great comfortable location and good service
The clubhouse is delicious! Service is usually good and the view on the patio is great.
I had the BEST time here. I had a blonde server, and she was hilarious! (Think her name was Jess??) She made my experience 10x better! She was very attentive, prompt, polite but also had a great personality that had us "lol-ing" will definitely come back! Especially if shes working! Patio is great, nice views. Food is good.
Dropped by here for drinks with two girlfriends on Sunday and we all were very impressed with Tristan's customer service! His personality rocks and he checked on us very regularly where we didn't have to wonder when he's coming back. Second time here for me and I will definitely be back ????
Friendly service, nice selection, good atmosphere.
Too upscale for my taste (food) good selection of beers though.
Great patio. Staff are very nice. It's not a foodie destination however it's never pretended to be.
We had smokey bacon cheddar burger (or something to that effect) was about fifteen dollars and enough for a veeerrryyyy hungry man! Delicious! Home made eats, friendly servers, AMAZING location.
Great view and service.
Best nachos! All the food is amazing great atmosphere and views of the fraser river
Great little pub in our neighborhood. Wednesday's special is 1lb of wings for $6.00. Can't go wrong for that price! Except they ran out of wings today at 8:20pm!!! What the heck. But our server was awesome about it!!!
Good food and drinks....nice view too!
Paddlewheeler has become one of our go to spots. Been coming here for the better part of a year now and not once have we had a bad experience or meal. Breakfast is amazing, they got a great menu going on. The Mac and cheese, is so good! They know how to make a proper Caesar ( hard to find these days) staffs always quick and kind. We love coming here on sunny weekends and hanging out on the patio, a great meal with a stunning view is a great treat. Also make your own mimosa is top notch ????
Guinness is on tap. Proper pint. Very consistent pour. Impressed.
Great staff! Great food!
Interior is bright and a nice view of the river. Outside has patio seating overlooking the river. Although by the time we left the place was packed with alot of older seniors. . Staff were nice. Ordered the nachos to share, but substituted the soggy refried beans added as filler, for 'extra' cheese the nachos came and were burnt and the 'Extra' cheese we ordered and were charged for even though we added it as a substitution, came all burnt and stuck to the parchment paper. The salsa you needed a pitch fork to get it onto your dry blackened tortilla chip I think i encountered 3 pieces of jalepno in the whole plate. When u put the menus down on the table you have to peel them off the table in oreder to pick them up. This place would DEFINITELY benefit from a visit from Gordon Ramsey!! Definitely wont eat here again but might come back in the summer for patio beers.
Good food, chef is great and it's always a fun time
Great patio, good friendly service and more
The most awful place I've ever had breakfast or service. We've been waiting 30 minutes to get our drink and it's almost an hour for our food to come up. The restaurant isn't even full for the staff not to be able to handle it. They are absolutely disgusting of how they serve you and greet you. I have never ever seen service like this before. For a simple breakfast to wait an hour is pretty sad. 8 customers left so far because they were told that the wait for food is 50 minutes. Wow! Don't run a business you can't handle. Specially with the awkward staff that works here.
First time there - I will be back! Great selection of food for a good price. Staff were very friendly!
Great food, alright service.
Great location with friendly staff. Good food with a nice atmosphere. Covid rules in place
Great place to grab a ale on the Frasier River nice staff .Great ham burgers.
Awesome experience. Great service and there is an excellent magician on Friday evenings. A must see!
Seems not open early guessing it opens near evening
Sometimes staff is nice, sometimes they aren't. Guess it depends on who you get as a server.
Excellent pub for drinks and lunch. Great service offered by Brooke, and extremely affordable menu . Any dish in the menu , with great variety , at just $9.95 CND, and generous portions . We had chicken wings , delicious burger with gruyere and caramelized onions and apple and chef’s Clubhouse sandwich . The desserts are unbelievable .....like in the picture the Panookie, just for 8 CND but it is a portion for 4 people .... very very delicious and honestly no trendy restaurant in lower mainland has it like in Paddlewheeler Pub. Honestly is a place to be visited and they follow very strict rules of social distance and sanitization.
I tried to find cask beer, it is not the same that you could find in Europe
This pub its right by the water, Frasier river in New Westminster I've come here couple saturdays now with my friend Dave. Short walk from new west skytrain station, if your staying late. This place haven't been very crowded everytime we have been here. Fun environment right by the river beautiful view, the staff were all friendly for the most part. The food is good especially the chicken wings, good place to go, meet people hang out by the water. Weird creepy statue of Simon Fraser right in front of the pub facing the water...
Absolutely terrible service, words just don't describe the dissapointment.
Great views, amazing food and service, and decent prices
Great take on the big Mac. Fresh and fast. Decent drinks. Good patio. Socially distanced tables and friendly staff.
Great service, menu prices are amazing and food is very good! Been there twice last week!!
Decent food, Poor service, Wrong bill. Below average experience for above average pricing. The server was overwhelmed with a small request for a tall glass for a double drink. Wine order was wrong then replaced. Overall food was just about decent. Pricing in menu vs the bill was different. Nice patio but not sure if I will be going back. Manager came to apologize but the damage has been done. How good is a restaurant which can't handle a busy day!
Nice pub. Good food. Nothing over fancy. It's the perfect neighborhood spot
Best service, menu outstanding...
Food was ok, service was excellent and very attentive!!!
Went for brunch and my friend was told that he needed to order a drink if he wanted to order breakfast. This isn’t posted in the restaurant or on the menu. When asking the staff about it, we were told that the drink is cheap so what does it matter. Worst business ever, they don’t actually care about customer service. Skip this place until they get proper management.
Great, service was great..
Pretty decent place. I am a retuning customer as I live in the area. Like any other bar they have pretty decent drink and food specials. The food is well portioned and the nachos are insane. They have live bands at times of your into that sorry of thing.
Great location right on the boardwalk. The ceasars are good. Standard pub food, I wouldn't recommend the blackened cod, but their ceviche, most of the appetizers and burgers are all good.
Good drinks & nachos! Lots of choice in beers, ciders and cocktails. Friendly service!
Friendly staff and reasonable prices....and they have Crown Apple
Delicious food, great service ????
Not bad but not great either. Just your average pub with average pub fare. Service was okay but not wildly impressive.
Raspberry beer is good. I've just had a couple pints. I'll leave it at that. Cheers ????
Rude and up-sell oriented. And the Worst natchos ever! ... Whatever
I really like their food, and their service this past year has been awesome to me. Their beer selection is great. My favorite thing is their fish and chips. Also they have an awesome patio, which is great for social distancing and covid precautions. They definitely upgraded from years back. I would recommend this place for new westies looking for good pub food and drinks.
Actually good food. Most of the negative reviews can be understandable yet overestimated. I get it... the store bought croutons for the Ceasar, the bland basmati... but the service was nonetheless very courteous and friendly. The salmon was delectable, albeit slightly over temp. This is a reputed pub with pub delectables. It gets to me sometimes when diners forget the place's speciality. OK friends. Here it is. When you are near the water... try the freaking fish meals! Have a bit of patience with the service... not everyone is a service god. Most try to please.. such was my experience. Good wine assortment. I'll be back tomorrow evening for my fish and chips test. Thanks for the lovely salmon. Thank you hilarious and contagious lyrics laughing woman.... wait what the freak is a Brazilian coffee... also a test. Dear barmaid, I am sorry but I had to.... I'm sure the coffee will be great... oh snap it was. And finally, per my own advice, specialities... this is not a dessert place. There's the reason for only having one dessert on the menu. Great job gang. PS HEY BARMAID ARE YOU SINGLE? OK ok and about the dessert.... it's the only one they need on their menu. Well done.
There were fruitflies all over the windows. The food was mediocre. The tables were dirty. The only saving grace was the service.
One of my favorite patios in new west, well kinda the only cool one really
Yummy! Just a lil pricey, would rather tip higher these days y'know?
Really good spot on a sunny day to sit with a pint.
I give this place a three star because the staff was friendly and service was great. Unfortunately the fish and chips (which came in a healthy portion) was slacking because the cook probably haven't changed the deep fryer oil in ages. The batter on my fish and the fries had a bitterly taste. Other than that, alright place to hang out in New West.
Service not good, have been waiting 40 minutes for the food to arrive. How long does it take to make a caesar salad, calamari starter and a meatloaf sandwich
Okay food. Almost nothing for breakfast and service sucks.
Way too noisy. Music so loud you have to shout.
Great spot to relax, enjoy a drink and sightsee from their awesome location at the river's edge.
Very good food and a really chill atmosphere.
Great food. Great service.
It's a pub on the New Westminster Quay. Pub fare with entertainment on weekends. Great view.
Great food for only 10 bucks !
Really good drinks!
Went for Wings Wednesday and left pretty satisfied. The wings were very crunchy and quite tasty (despite not all being sauced evenly). Really loved the blue cheese dip which had the most delicious chunks of creamy blue cheese in it. Also had their peach sour to wash it all down, which was light and refreshing. The other food that was coming out looked tasty too (calamari, burgers, taco salad) so we might try some of those next time. Solid pub food, reasonable prices, and a huge patio (perfect given the current pandemic restrictions) makes it a good place for some casual eats on the waterfront.
Good Pub right by the Quay in New West by the Waterfront, lots of room on the Patio and the Patio to the right had some kicking music and UFC on the Tv's outside, food not bad but could use a bit of beefing up variety wise. The jolly waitress was on top service wise :) and the bevies were above par ????????
Reasonable service but bland fish and chips. The view is nice but I don't think be back.
Very good Pub, very good variety of beers. Great food!
Very nice. Good variety of beer and food. I recommend it.
Great Caesar salad, great service, decent prices, but weak drinks. :'( Felt like we got stiffed on the happy hour shots and the cocktail pitcher.
Beer is good and chicken wings are good.
Location=> Great!! Ambience=> Could be better!! Food=> Could be better!!
Took a very long time to get menus , once we did took even longer to order ! The drinks took forever , ordered the Cajun chicken nachos , which were warm and the chicken were burnt ! The sangria was pathetic ! The waitresses were little girls who had no clue what they were doing !! A few dodgy people hanging around the establishment. Nice to see the police were walking around .
The food is delicious. The staff are super nice.
Good location. Great food.
Solid place for a beer and pub food. Really popular when it's nice out.
Nice bar by the water!
Good customer service and good food.
Great place, my favourite patio in New West. Usually awesome service, occasionally under staffed and some people become inpatient.. It happens though and at least there is the beautiful river to admire in the mean time. :) Food is good, Menu is usually changing, drinks are good, reasonably priced.. My boyfriend and I's main brunch spot on weekends as we live just up the hill :)
We made reservations over a week ago so they knew a huge group was coming! Cool pub but ridiculously understaffed. Or at least I hope that's what it was. A huge group of us were here for a big party and we waited for over an hour for our food. The food was alright but I've had better pub food.
Great views, delicious food and good beer!
Tried to eat here with my son and a friend. Waitress told us we couldn’t sit at the table we were at with my son because of some imaginary boundary that was 2 feet behind our table. When I asked if we could move the table back a bit so my son would be on the “right” side of the imaginary line, the waitress asked if we wanted to speak with the manager. I said sure. The manager was curt, condescending and rude. We left. Had a delicious lunch on the patio at Wild Rice steps down the boardwalk and the food and service there were both excellent.
Got beef dip tonight for some reason got sick after might of been the drinks but the beef dip was fatty the dip bowl was caked with thick juice on the side of bowl all and allnot happy about my date night there tonight :(
Good food, good drinks, good service and awesome magician on Fridays.
Nice cozy little pub. Staff are fun.
Hadn't been here in years and the food has deffinately gone down hill. Steak sandwich was actually served on a slice of wonderbread made into garlic toast but the steak was good. Friend had a beef dip and the beef wasn't tender, it was border line beef jerky. If i come here again I'd stick to the booze.
Outdated decor, food options are ok but nightly "specials" leave a lot to be desired. Very much a locals pub, decent location but not my first choice.
Good paddlewheel burger. Thanks. Was a bit chilly. But okay hangout.
Wish I took photos but I needed to eaaaat! Sangria and wings on a Wednesday was the perfect mix and both on special. And FREAKING delicious. The wings were sooooo good! Calamari and poutine. It was a really great spot for appy night!
Met up with some friends super stoked to have some deep fried pickles only to find out they changed it to pick chips.... they are not as good.... a big disappointment for the price.
Nice service and professionalism. Asked for ball game on TV and was immediately done.
A good solid pub with decent food and a nice patio.
This place would fail of not for the waterfront location. Food is terrible.
This place wasn’t so great when I moved to New West a decade ago but we went again recently and I think it’s great now! The burgers are terrific - they even offer both diner style and grill style burgers, which I’ve never seen anywhere else. Great view, service is good, and live music once in a while. Check it out.
Nice pub by the water, service could be a little better but the food and drinks were on point.
Flat bread with Cajun chicken test really great
Not fancy, but staright forward pub fare at a decent price. Central location and great daytime view of the river. Staff are friendly and efficient
I loved the lady that worked there, she was awesome and amazing. Great experience
Dan Hare's performance was worth the trip in
Very good service and lunch was very good
Very nice place and great view. Serving staff is friendly.
Excellent service, good ceasars and decent prices. Definitely coming here more once I move to town!
Great patio.
The eggs Benny was decent but the hash browns were a bit over cooked. Cant really complain about such reasonably priced food, though.
This place is a staple in New West, you must go. In the summer time they host one of THE NICEST patios to go and sit in the sunshine. A great place to meet up with friends over a great selection of beer, including a few that are brewed locally. They host some pretty great pub food. The beef dip sandwich is my fave.
Amazing bacon cheddar burger! Staff are cool and they have a meat draw which is fun. Enjoy!
Went to circus school and then came down for some eats and alcohol. Had a bellini bomb (bellini with upside down mini champagne bottle) fish and chips and a bulldog with a full size Corona upside down. Very tasty food, even the fries were good. Drink were great as well
This has great staff, pub food and big screens to watch sports. Lots of fun nights with music trivia etc.
Over worked servers with decent frozen food. Seems like a place you go for drinks primarily
Portions are very generous, and prices are great. Service is always good too. Best chicken strips in town no question. They are huge, not greasy, they use real slices of chicken breasts then batter them, none if this frozen pre batered stuff. Nachos are massive and delicious, and definitely try the panookie. Never had a bad meal at the paddle wheeler. Keep it up 10/10 Edit- I change this to a 3/5 as the chicken strips are no where what they were when this this review was written, and poor beer selection, out of taps often. Still other menu items are great but this place doesn't have much consistency unfortunately. Can't go wrong with patio drinks here
Lounge not super clean. Beer selection okay. Burger good and fairly priced.
I reviewed this place about a year before and it was o.k. but the food and service seems to have gone down hill since then. Drinks were left empty until we got our food (which was an hour after we ordered) and the waitress on at the time was terrible. Fish and chips tasted like mush. A terrible shame as this place used to be better.
Nice water view in New Westminster Quay
Came to Paddlewheeler for Jam night Sunday evening, good selection of beers and decent service. The establishment itself could use some updating but otherwise a pleasant experience.
the place is pretty nice specially during summer
Yes 5* the best little pub in town... (Fraser River Front) plenty of paid parking on the board walk,
Excellent menu, friendly staff, great location, best patio in the area. Highly recommend you give the Paddlewheeler a visit!
Took over an hour to get our meal. Way too long . Used to be good, but not so much anymore!!!????????
This place is always busy because of its patio by the river, but the food and drinks are blah. Their modified pandemic menu has everything listed for one price -$10. We ordered the burger and it was literally the smallest hamburger I've ever had excerpt for that one one as a child when I tried the junior burger off the $0.99 menu at a fast food joint.
Food and drinks was ok, what I would expect at a pub just don’t look at the venue too close as it’s quite dirty in the corners and in general fortunately it’s really dimly lit so most of it is hidden in the shadows. Just not a place I would revisit due to the state I’ve seen it in, hope this changes in the future as the location is amazing.
Good vibe, tasty food and friendly staffs!
Patio is open. Heaters working. Social distancing taking place. New menu. Great view.
Decent little pub. Food is okay, but nothing special. What really does make this a nice place to hang out - is the fact that it's on the quay, and you can smoke out beside the river, which is gorgeous.
Location is about the only thing going for this place. Our waitress was rude, the staff all looked haggard, the day we came, the kitchen was closed due to a pipe busting, despite that, they wouldn't let us bring in food from next door. Said it was a policy. We left. Just dumb. We won't be returning.
Ceviche was awesome! Cool place to watch an NFL game, eat wings and have a drink...
I love the patio here. The food is good and good selection of alcohol. Just a minute walk from the skytrain.
It's been over a year since I've visited due to COVID-19. I plan to return immediately once restrictions are lifted by the talented Dr. Henry. I must admit: I constantly reminisce of my times here. It truly was a place where I could unwind with my peers and discus the rather deeper points of metaphysics (of which all of us studied). Conversations typically turned to the paranormal as the night wore on. Many of us had had strange experiences while abroad on sabbatical. I'm giving this place five stars, although I almost gave it four. The Paddlewheeler used to have a Quesadilla that was in a cheese tortilla with a chipotle sauce. It was magnificent. Something that would lift your spirits after traveling there in the pounding rain following a disturbing academic discovery. It truly reflected the greatness of the Paddlewheeler beyond their wonderful patio. Unfortunately, it was taken from us too soon. I still lament to my feline comrade Kelloggs about how much I miss it. Usually after a night out of course.
Only cause I tried to get a hold of the place to see what the sports situation was over the weekend, and they never bothered to contact me back. The menu looked good; i was looking forward to hanging out there. But if you ignore potential customers, you get 1 star. That’s life.
Can't get better than having everything the food menu for 10 dollars. Of course there add ones....and the service is more than decent. Plus crazy view of the River and it's on the boardwalk....
Nice staff, fair price and cozy place ????????
Think of the worst service that you've gotten from any restaurants before and then take another notch down is what you can expect from this place. Customers are constantly yelled at for seating in the "wrong" area. (Not just us) Their menu was out of date and it was our fault for not seeing that the monthly special was past apparently. Upon ordering a vegetarian meal where we specified not to have any meat in it, it came filled with beef strips. Most importantly, it was somehow our fault for all of this. Server never apologized for any of the mistakes made.
Terrible service! We came in on a Sunday evening, as a friend recommended the place to us. I had to run to the bathroom, but my spouse stood at the door way for a bit waiting to see if you had to be seated or not, no one greeted him. When I returned we had moved towards the bar to ask if we just seat ourselves, but the bar tender was busy with other customers. so we went out to the deck, and the server was busy as well, we then just chose a semi dirty table to sit at, figuring we could just ask someone to clean it off for us. The waitress seemed annoyed that we seated ourselves, so she proceeded to continue serving everyone around us, negating to offer to clean the table or offer menus. As we sat watching her work with people around us we noticed a few other patrons wondering around, similar to us trying to find seats, but with no one offering a greeting they decided to just leave. My spouse pointed them out and I decided it was a great idea. After about 10-15 minutes of trying to figure out how to get service, we decided to go over to Kelly O'bryans where we were served promptly and left a hefty tip. I must say though, it does feel like we weren't served because we were just too brown, as my white friends rather enjoyed their service. Either way, we will never try this place again, it was terrible service.
Great fish and chips!
A pleasant restaurant/pub right on the waterfront. Live music on certain days. Generally 40’splus crowd. Food and service is also good.
Excellent seating atmosphere...great service...do enjoy the view
Grest place to enjoy pub food on river front
With a $9,95 menu full of COVID Comfort food how could anyone go wrong
The regulars act like a bunch of entitled babies. However, the food is well done and the view is lovely.
Friendly staff and quick service :)
Location is better then the food
I remember this place being a good one. Decent view being it's on the boardwalk at New West Quay. My recent visit though wasn't so great. We waited quite a while before my hubby ended up getting a servers attention. I also saw one girl being a bit tough with people who had water bottles. Unless they had straight vodka in them I didn't see anything wrong with having them. And even though I saw dogs there early she told them no dogs. It was a young friendly dog and quite out of the way off to the side. I don't think he would've disrupted anything. So many people and their dogs already walking by wouldn't have noticed him there.
If you like to eat outside by the water this is the place to go. They have good daily specials
Not a lot of options in the area, well priced, good food, very busy, sarcastic, snotty, mixed in with semi nice waitress. I suppose with good pricing and decent food you don't need to have great customer service, unfortunately.
Good view right by the water, okay service and prices aren't bad either. Nice place to stop in and grab a drink while walking down by the river.
My go to pub in New west. Great patio.
Glad that it's finally open. Great food and service as always
Excellent. The beef dip was as tasty as all compliments on social media suggested. Covid protocols observed much better than some other places I have visited recently in New West.
Went here with two friends from abroad. Took a while for the waitress to come over but we got served pretty well. Pricey drinks and not high quality food, but the patio's an awesome place to eat in the summer sun.
Good service
Good food and prompt service. Nice patio in front of the waterfront
Good food, great service and reasonable price!
Nice atmosphere. The mac and cheese skillet was bland.
We really enjoyed the food and the in-house entertainment. Definitely will be back.
Location is great, right on the river, but the decor is very dated. Inside tables and chairs are all scuffed up. Prices are kind of high, and service is only so-so
An older crowd with a view of the river. Upbeat, good music and alot of laughs. The beer was reasonably priced. The bartender was on cue
Pretty standard bar, beer selection is OK. Had their deep fried pickles, which were alright.
I was here at New Years Eve. The waitress was friendly and beer was ok, that's why 2 stars. The food is unedible, the usual public noisy and disgusting, the music group loud and talentless. Never coming back. P. S. I bought 2 tickets beforehand and this wasted $20 as no one ever asked for tickets.
Excellent service good food had to pay for parking
Lots of variety on the food and drinks menu, maintaining the current necessary new normal standards.lovely atmosphere by the pier. Been there before and will definitely be going back.
Very disorganized. They left me standing in line for 15 minutes without a simple greeting at the door. Very disrespectful on the part of this business.
Live music is nice. Servers are attentive.
I love this place. It's a perfect mix of humble/classic/and dive bar. You can watch the game but it's not all about that. Very clean and simple. You can tell many great times have been had here. Solid service. Also good location in New West for the sunshine of you choose to sit on the patio.
Worst service I've ever had. You basically have to fight to get your order in.
It was excellent. Felt safe there, as they are following the proper guidelines. Food was outstanding as well.....service was quick and polite. Check it out.
Great atmosphere and they're very friendly and attentive.
Great outdoor patio overlooking the Fraser River. Typical pub food, good though.
Food is okay; nothing special for the prices. Patios is awesome(with a gorgeous view) and prices (for drinks) are very reasonable. Great destination for an early evening hangout.
Nice pub on the Waterfront, has wings and a drink. Friendly staff, great views on the patio.
This place is awesome, always nice in the morning for breakfast, Caesar is delicious service is always good, big fan
Super casual atmosphere and phenomenal fried chicken. The first time I went, I ordered the chicken fingers appetizer and to my surprise it came with fries! What a great deal. It was very filling. Last night I went back and ordered the fried chicken burger with a side of poutine and it was outstanding. Friendly staff as well. Can’t wait to go back and try other things.
The waiter provided extroardinary service. We approached with a wheelchair unsure of how to get in since the only accessible door said exit only. He noticed us and guided us in and sat us immediately. He answered questions about the local beers and was very attentive and friendly. The food was very good and well priced and timely. The view is so nice as well so lovely experience is a must go to!????
We had a lunch, food was great, really great, fresh and delicious. What struck me was the obvious effort and precautions to keep everything spotless, sanitized and guests kept at distance;I found this to be very comforting. Our server, Chad was polite, efficient and the lady, Brooke was equal to that. Both were great people, great environment and really great food. Definitely won us over in this time of COVID. 10/10
Patio is amazing but the food and service is way below average. Location truly isnt everything
This morning we walked in to a mostly empty pub hoping for a greasy breakfast. The hostess (bartender) told us to sit anywhere and someone would be right over. We sat down and waited - No menus. We waited some more - still no menus, and no water. We waited some more - a server walked by our table and ignored us. Twenty minutes total we walked out of there. No one stopped us to assure us we would be helped momentarily. Again, the place was mostly empty. 5 people in the kitchen, 1 on the bar, at least three more servers. Note: there were also people who were there longer than us also waiting for menus.
Needs more veggie food options, nice view tho.
Really good spot! Good and fast service and really great lunch options.
Great food - dont get the chicken wings - worst for the size of the wing that i have ever seen all bone and tiny - other then that food was good . But servers lie to you with how busy they are which i am not found of just tell me the truth
Good place just in front of the river … you Gina love it .
When you’re told your dog can come with you it usually doesn’t mean you can go ahead and tie your dog up OUTSIDE of the pub railings on the hot concrete. We’ve been to so many places that allow dogs on the patio and this is 100% not one of them. Dogs aren’t allowed on the patio when that means having them tied out on the street. Yikes.
Worst customer service ever!!! Don't even think in wasting your money and time in this place!!!
Great waterfront/Boardwalk patio. Attentive servers, food was good and drinks were fairly priced.
Always a good place to have some beers with friends
Chili was the best ever! Fish and chips disappointed my husband.
Great live music, great food, and great view.
Meat drawwwwwwwwws! This is a great local spot with some beautiful water views. They do meat draws sometimes and have a very comfortable atmosphere.
Best patio in New Westminster. Try the Fuggles and Warlock "Last Strawberry" beer if they still have it on tap!
Great patio. Good service..good prices and decent selection of food.
I like the fries. They have beer from the local brewery and good prices. Nice big family friendly patio too.
Not as good as usual, this has always been a four star, food very slow in being served and had to be returned.
Had snack before a Paddle Wheel Cruise. Average food. Good service. getting run down.
Honestly love this place. It's super chill and has nice vibes. I've always sat on the patio it's just nice by the water. The food is decent as far as bar food goes and the drinks are fun as well. I got an exploding bellini I think it's called!
Had an excellent dinner! The Chimichanga was fabulous
Solid middle of the road pub. Food is alright, would only recommend getting beer or wine though, I'd avoid the cocktails.
My boyfriend and I ordered beef dips to go. The little amount beef that was inside, was dry and flavourless. Looks NOTHING like the picture on their website and for 20$ a meal this is absolutely ridiculous. The prices have gone up on the whole menu and the food has gotten worse and worse. 10 years ago this place was amazing. Not so much anymore. Won’t be back.
This pub has good food and a great view. Try the tacos on Tuesday. They are well worth the $2.
Great Place but food always up and down down in quality and price every few months it seems and getting WWWAY TO PRICEY for Everything! Summer is a time to stick a gun I'm my ribs for more money?? They better catch that quick cuz the ambience ain't nothing new
Awesome great food and beers!!!! Its great place services was great
This is our second time coming here. We came across it by accident last time and made sure to come back. The menu is typical pub food but with more seafood and the patio is by the river. A great place for a beverage and food with great view.
One of my go to places for a decent priced pint and great pub food The patio is massive and one side is VERY well shaded gives an awesome river view
Taco Tuesday's are great!! cocktails average
Always the worst experience here. I keep coming back! Do yourself a favour and order at the bar...maybe bring a picnic basket...you might get hungry waiting for food. This is not a joke. Edit: the chicken wings are always super greasy and unappealing...Not undercooked just not done... Again, I keep coming back...Please...Someone shoot me.
Good spot to drop by for a quick drink by the river.
Great view, decent pub food, hit or often miss service.
Food is good, on Thursday's it's karaoke time. Service needs improvement, waiters are polite, and they never got anything wrong, but it takes forever sometimes
Great service and a nice big patio to watch the world walk bye????
They won't serve me anything but food, the food is great , if you want to be quoted serving it right rules, this is the place, if you like booze, look elsewhere
Shared the calamari appy. It was very good, as was the service.
Our waitress was a rude mess. I would have totally forgiven it if she apologized, rather than acting like we were an inconveniece. Disappearing for so long that we need to ask other waitresses for refills and where our food is is just not acceptable. The food was okay but not enough to redeem the crappy service. Won't be back.
Hands down the worst service (*basically rude order takers) that I have ever received at any place I have been too Food was mediocre at best! This was the first time I have been back iN 2 yrs (*horrible service then too). Server was annoyed anytime we asked about how long our meals were going to be...which took exactly 65 mins to arrive. We were a table of 5 that had burgers and salads
Always busy in the summer for a reason. Food is cheap and delicious, beer selection is great. Chad is the best server, always Get the best service when he's there. Great Patio, can't wait till COVID isn't a thing and it can get to be a fun bumping patio again. Best Pub Food In New West.
Friendly staff, great patio! Nice pub food with a good selection of beers. Recommended
Good pub grub and fun atmosphere to watch a UFC Fight night
Great atmosphere (chill/sports bar) with patio seating available. Covid19 measurea in place - perk is that even the bar has plexiglass separators. Will return! Hostess was super nice :)
Best bellini bombs....excellent service
Predictably, the place with all the bad reviews gets another bad review. As I’m sure is its entire business plan at this point, the pub is near the water. Seemingly, as was the case for myself, this is why people may ignore the reviews and hope for the best - let me tell you why you shouldn’t. Service was minimally attentive, and while the food is pretty typical, it would be great not only if the server wrote down orders if they can’t recall them, but also if at any point someone took some accountability for our experience. When we order a quesadilla with guacamole, chicken and no jalapeños, it would be cool if one of any of those things arrived as requested. Instead, we got orders with none of the above, and the server just blamed the kitchen and left without outlining any next steps - do we eat it, do we not? Eventually he returned with guacamole and no offer to re-do the items as ordered, only to provide chicken on the side. I said no to this, my friend said yes. Not only did their chicken never come, but I was also charged for chicken on my bill that I didn’t pay for and had to send it back and wait yet again. My friend couldn’t even eat her meal because it was so hot from the jalapeño oils (pretty obviously). We were both charged full price on all items and no apologies were made for anything. Mistakes happen, but wow - never have I received such a nonexistent level of customer service. You may want to try a little harder with a group that is staying next door for three weeks and would have utilized this establishment - guess we’ll be spending that money somewhere that cares to have our business.
Horrible sound system not recommended for UFC events
A good old fashioned pub. It's great when you want to come down and have a bite to eat but not in a rush. Don't expect anything fancy. They cater to their clientèle which is probably why it's still the way it is. I still love this place though!
EXCELLENT salads and delicious "comfort-food" appetizers, decent prices. Large patio - right on the waterfront. Kids are not allowed in the pub area but there is a small indoor area as well as a large patio where families are welcome. The indoor "family room" is super tiny and needs a make-over in a big way - that would be my only complaint. Bring the kids on a sunny day and get a seat outside. We usually go to The Keg for special dinners but at the last minute we decided on The Paddlewheeler for a birthday celebration - I think we may have found a new favorite go-to place - the service and the food was very good! Love this place!
Such a great pub. Pub atmosphere nothing fancy. Great pub food and staff is always welcoming and well rounded
Great food, great staff and great views....a wonderful place to ha g out!!
Love this place. The view can't be matched at the edge of the Fraser river. Great drinks and excellent food. The staff is excellent and always accommodating. Always a pleasure to come back.
Great nachos finally in New West! Awesome patio!
Short rib poutine is to die for Yummm
Nice patio to sit at when the weather is nice. Good staff. Nice location by the river.
All around comfy and good service and great food
Really nice Riverside pub. Good food friendly staff and a great atmosphere. If your in the area stop by.
I've never written a restaurant/bar review online, however, after my second poor experience here I need to advise people that this is an awful choice to spend your time and money. This is one of those restaurants, who, without it's location on the water would experience a closure based on its service quality. From entry to exit -- service staff do not greet or treat you with a modicum of respect. "Fend for yourself" type of mentality. Terrible. I do not recommend at all.
Fun very nice staff some food items not really worth the prices like the chicken wings small amount and two more would have justified the price, the nachos were great and good price, good desserts.
Good service good food.????good safety????
Fryer was broken which was a disappointment as I was looking forward to their potato skins, but I understand that was out of their control and our waitress was very apologetic. Enjoyed my taco salad and Dark and Stormy! Thanks for a great meal!
They stuffed us in the back in a hot and smokey room, with a rude waitress that forgot about us. Never going back.
I like that they have a pool table but they are lacking in vegan options for food. Only option was the beyond burger. Tasted okay. Server was friendly. Nice location. Would definitely come back for drinks but would eat before going there.
Updated the review and rating. Location and service are great. They implemented and followed covid restrictions well. The food menu is pub food but it has improved and is now above average. Menu could have a few more options though.
Fantastic bar with great food!
Not the greatest service and not the best food... Burger was pathetic... I guess I was fussy but they couldn't even get it right even tho I went over everything I wanted on it and was reassured... The giant cookie baked in a cast iron skillet is so good that it makes 3 star review. Might be the best thing on the menu!
This pub has a prime location right by the water, and with hot days finally here, it is jam-packed on Friday evening. I think that where you get seated affects your overall experience since inside it has a dated decor and that smell of a local dive bar. However, the patio looks much better and has fantastic views. The service was excellent, no complaints there. The drinks menu is pretty good and has a few Mexican bulldog type cocktails. The beer variety is pretty solid as well, and Trading Post's Raspberry Wheat Ale was a pleasant surprise. A letdown for was was ceviche, and we should've known better ordering it in the pub. The thing is, ceviche is a dish that is relatively easy to make, yet hard to put together without turning it into a super acidic non-salty mess, which happened here. It was very far from a pleasant experience, plus components where cut in very different sizes and some of them were way too big for their own good, and it's impossible to put something like that on a corn chip. I would remove it from the menu entirely. Overall, this place isn't bad as long as you sit outside and stick to more conventional bar food.
Good service, and experienced waitress with great smile.
Expected icy cold draft beer... other than that, it was pretty good.
Food is good and the local beer selection is great. Staff seem to be friendly. There are nice view s of the river from the patio.
GREAT FOOD , ATMOSPHERE DAILY SPECIALS LIVE MUSIC ALL COMBINED WITH GREAT VIEW WITH HEATED PATIO
We sat down for 30 minutes and not one of the 3 waiters that were in our vicinity approached us. My boyfriend went up to the bar after 15 minutes of waiting to get 2 drinks and a menu. The bartender was lovely and served him quickly. Then we drank the drinks we got for ourselves over the next 15 minutes and still no one approached us to order food.....we left......
Decided to try their Appy nachos and beef dip first time there. Upon good service but hair was found withing the food tables left in wiped and glasses were unchecked before reuse looked like food particles in 3 out of four glasses not impressed at all
Best service, drink prices are great, I always sit in the patio. Love this place!
Asked the waitress for service and got a response of "I'm too busy for you", asked for the manager and got "we don't want to deal with your group right now". I will never recommend this place to anyone or will never come back. They're lucky gratuity was worked into bill because I would've never have tipped the rude waitress. Also, as for someone who is allergic to wheat, to make me pay $2.00 extra for an allergy and get 2 slices of lettuce when it's cheaper than a bun, is absolutely ridiculous. The rude staff make this a place to never want to go to or remember.
A great time, good waitresses, and a fun karaoke DJ to keep things interesting. The view is really nice too - very quaint and by the water. I highly recommend at least going for a walk in this area as it's very interesting. There's an old tugboat outside that's been re-done as a fixed attraction outside.
Not an onion ring connoisseur but Hot Damn! Those were tasty! Fun times on Friday nights with Name That Tune!
Good food and affordable , nice staff and what I like the most it has a river view.
Great beer and slow service!
Great view of the Fraser River and the paddle wheel boats that take people up the river for site seeing. Awesome staff and very good cooks that kick pub food up a notch. Best fish & chips in New Westminster. Great people watching on the river Quay boardwalk
Decent bar . Best patio in town during the summer
We waited over 1.5 hours for a simple appetizer to arrive. If you're too swamped every Friday to serve orders within a reasonable time-frame, hire another cook. Also, why have a "Home of the UFC" poster hung up when you guys literally never play the events? And apparently on a hockey night, Happy Gilmore is a better thing to have on all the TVs.
Not sure if it was an off day or what. But if you love fish and chips avoid it here. Definitely not worth the 17$ for the 16 fries and the awful fish. Service was meh.
Our group of 8 was made to feel very unwelcome and more of a hindrance than anything else. Ushered into a corner and given poor service, we had one drink and left. Will not be returning
Lovely ????
I love this pub! It’s always a great time, awesome beer selection, really tasty food and our server Jenn was fantastic. She was very friendly and very accommodating to all allergies and requests. My wife is a vegetarian and Jenn gave a lot of options for her to choose from. To top it off she was hilarious! We will definitely be back often. Do yourself a favour and head down to the quay, enjoy a cold beer, delicious food and great patio views at the Paddlewheeler Pub
Nice setting, tasty food, good service.
Great location. Fair priced food
Very welcoming and friendly. Food was great as was the service. Nice atmosphere out on the patio.
amy took 30 mins until she acknowledged us . i had to go to the bar to grab beer. the bar tender was even annoyed with her service. i feel bad for her but some jobs aren't for them. iv been here about 5 times she was my waitress n i havent had good service from her yet.
The patio is the best in New west. And there wings on wing Wednesday have gotten more delicious!
Excellent location, good food at very reasonable prices. And always showing a great game on the many TV screens.
Food isn't pub food it's ok. Some servers are great some of them are very slow to reach your table. Nice patio but spend your money elsewhere
Wife and I drove from langley to go to this place. We showed up and ran into people we knew. We just went over to say hi and we were told we can't do that. Fair enough we asked for a table and the manager told us because we know somebody else in the restaurant we are not welcome. Yes that was the real reason. Because I happened to know someone we were not welcome. They said its to stop us from going and mingling with them, we obviously said we wouldn't and requested to sit on the end other the restaurant but they refused and just said because we know someone else in the restaurant we are not allowed to eat there. My wife and I regularly drive from langley to walk the new west boardwalk and we always go to the paddlewheel but after the other night I think we will be finding a new pub
Great service and good nachos!! Haven't tried any other food yet.
Had happy hour at Paddlewheeler. Huge serving of nachos, 2 of us could not finish it!. Had an issue with the bill. Server and manager were very, very responsive. I would recommend Paddlewheeler both for their food and service.
We went for pre-valentines Day lunch and were extremely satisfied with this establishment. Food was spot on and our waiter Chad was so professional. The service exceeded our expectations. The Covid plan was well thought out, we felt very safe there. Good Job
Very lifeless place. Waitress didn't care and the service was slow. It's a shame this is the pub that exists in such a fantastic location. Prices are good though so they got more than one star
Sat down 20 min later waitress finally found us Immediately said 40 min wait for food Walked out
Food is very good & there is a large outside patio right on the river which is really nice during nice weather
Friendly service, food was great, reduced menu during the pandemic, but still a great selection of items. They're in the middle of switching from summer beers to winter as well which was a bonus
We come here every week. Good specials, good service, great atmosphere. Best patio in town in the summer as well
Good sports bar with friendly attentive staff. Pub food is good and specials are a chang of pace
Great view and great beer selection
Good views of fraser river.
Came to sit on the patio....no one was helping us. Then when we found someone we asked if there was a table 5 of us could sit at. She said oh i don't know just don't block my way. Then walks away. We were a table of 5 who were wanting to sit and drink and eat for a while. So they lost a huge bill because of rude staff. First time here and last time.
Great food, service and drinks. Nice and organized, distanced tables. Good time
Great patio, great selection of craft beers. More of a sporty old man bar, but it's chill.
Great fish and chips. The apple carmelized onion burger was amazing. Great service.
Good atmosphere food is good not great service good entertainment good live music ????
Walked out after waiting 45 min. For wings when the server said the wait time was still "questionable".
My partner and I ordered the Mon special Lasagna. When it arrived they were both frozen in the middle. You would think if it was a special it would be some what fresh. Lot's of I'm so sorry but nothing else. :(
Relaxed neighbourhood pub. Decent food, and good prices. Liked it. Sadly seemed a bit understaffed.
Great friendly staff and good pub food
Good pub food and beer selection
Quick and friendly service. Fantastic view overlooking the Fraser River.
The food and drinks were good. The sound system for Karaoke was great. The environment was nice.
One of my favourite place to get a beer on the Quay. They got a great selection of beer and a beautiful view.
Love sitting on the patio on the water. The chicken strips and poutine are amazing service was a little slow but its expected with full seatings. Nice place to spend an afternoon
Grrreat food and service! Drinks are wayy tooo pricey though!! The world is a crazy place. It needs a pitcher Sangria option.
I was there tonight and I didn't expect it would be that good ! We really enjoyed the food the music especially that on Thursdays are karaoke night it was so good I loved the people the service the food and everything ! Thank you so much!
The food was not as good as last time. We would both order something else next time.
Ordered a classic burger. It took 40 minites to come out and it was undercooked and pink inside.
Service was really poor. Slow and i correct.
We were standing waiting to be seated. More waitresses just said hi, but did not ask a thing. Left without being served.
Typical pub food. The music was a bit too loud inside requiring staff and patrons to be closer in order to communicate to the detriment of social distancing.
I have two different opinions regarding the pub. The fish and chips were excellent. The clubhouse sandwich was also very good. However, the burgers were subpar, dried out and lacked imagination...perhaps, the cook/owner, should taste the food once in awhile before it gets away from them. I'm sure they would have come to the same conclusion as well
Service is super slow... on a Tuesday. But it's not the waitress. Must be management. Please hire more people and was running around like crazy. We would have stayed and spent more money but by the time someone came back to ask us if we wanted anything else our patience had run out.
Our table server was friendly, but other servers were unhelpful. Nachos are pretty awful never order it
Nice big, open patio right on the boardwalk - very nice during these COVID times and they seem to be implementing all the new safety protocols. The cajun wings were AMAZING - crispy, tasty and absolutely 100% grease free, possibly the best I've ever had. Our burgers and sandwiches were also really good, everything was fresh and flavourful. I'll definitely go back.
Absolutely horrible customer service! I would give zero stars if I could! The bartender was rude and down right and disrespectful. We waited more then a hour for our food and when I asked the bartender how long is it going to take for our food to come out.. He just gave us a smart remark "well it's not in front of you right now.." If you are looking for great service don't bother going to here! Trust me you'll have a much greater experience at "The Hub" or "Kelly O'byrne". Reading some of the reviews the Owner only replies back to customer that give them five stars.. as you can see you they don't care about the one star customers.. So I won't be shocked if the owner doesn't respond back to my review!
Good area but slow service decent beer selection
The food here is great. They have the best hot wings I've ever had and they give bigger portions of food than most places. They always have good deals as well.
Terrible service , waited 15 minutes just for a menu. She forgot half of our order . The food was bad. She kept forgetting to bring us water and food came out different than we ordered it. And when she would bring out a dip or sauce we asked for it would be the wrong one. She kept forgetting our order as well. She didn’t know how to serve at all. Terrible service. Terrible food. Not coming here again. But the view is great. Also said they were “ too busy “ to cut a burger in half .
We were told to "grab a seat anywhere". We were never acknowledged for drinks, had to go to the bar and get our own. Food orders were taken almost 45 mins after we got there. Some of it arrived cold, greasy and shrivelled, some never arrived at all. I agree with an earlier poster, this place is an embarrassment for New West, especially in tourist season when this is the memory that people take with them. Either get new management that will care a little or sell and let something that better represents NW take over.
Decent food and excellent service. A bit on the pricey side but you are paying for the view. A nice place to start for a quick pub lunch for sure
I wish pubs and restaurant would take a little time to learn about Gluten and what it means for a customer who is Gluten Free... I went for nachos after seeing Gluten Friendly on their menu online, only to find out its just another place that doesn't understand as they deep fry the taco chips in with everything else in the same fryer. This then makes it NOT GF and not edible for someone with a gluten allergy like myself. Disappointed and left :(
Love this place and the ambience. Services was excellent too
The food was fresh and good! Good prices and nice river view from their patio.
The best party of this pub is the Riverside location, so on a nice day it is a great visit. Sit outside.
Last visit was horrible. I arrived before my other friends and took a seat on the patio. I waited 10 minutes before anyone even offered a menu. Then when another 5 minutes passed and I wasn't offered any service I called my friends and we met somewhere else. Definitely makes me consider not going back.
Great place and awesome summer patio
Great spot to grab a nightcap after an evening stroll on the quay!
Terrible service. Walked out after having not been served for over an hour.
Nice place good service. Be sure not to go after 7 food is rushed not as good
Great food and service the view on the quay is amazing
Friendly patrons, but: Cold, poor service, lousy food, fire went out, air-conditioning continue to run, inside and outside temperature was around 7°. Manager refused to do anything to make up for the problems. 20 of us will never go here again.
Food is pretty great for the price. The service is friendly but a little slow.
By the water, awesome location but as a food lover, I have to rate this place 2 stars..
I'm only giving it two stars because of its amazing location. Based on the service, I would give it a minus 5000. The servers seem completely lost and clearly lack basic training. I should know. I worked in the hospitality industry for over 20 years when I finally called it quits as an executive chef overseeing three highly acclaimed restaurants in Whistler BC. Which brings me to the food. Just don't bother. It's dated, 1980's style slop. Most of it premade in a Sysco factory somewhere. The only reason this place is in business is due to it's location.
Went there for a party. Had the Mac and Cheese. It was okay, because pub food is pub food.
Best nachos! Lotsa cheesy layers. I drive from downtown Vancouver just to have them. Lol! Great service.
Amazing food , and the Waitresses are very helpful!
Had to clean our own table, Four of us had to share a menu, had to ask for cutlery, and our food took over an hour
Worst place to go to on Wednesday for wings. Took over 45 mins to get wings, and had to leave after getting frustrated with the crappy service.
Great breakfast - fast and good tasting.
Have been to this pub few times. It is a popular destination for New Westminster locals. Generally busy. Food is acceptable and reasonable priced. Customer service has been good each time. My only complaints or suggestions are: It desperately needs a make over or some renovation work. Second, bathrooms: If both doors are open, and typically they are, it is possible to get into the wrong bathroom. Also, the ladies one needs more maintenance. It tends to be dirty and messy. Last time I was there , there was someone changing clothes in plain view. The person did not look like she was a customer, a patron but rather someone that walked in to use the facility. It is an ok place to go for a drink on a nice summer day, seat at the patio, overlooking the river and people walk by.
Fun place with live music on Saturday nights. Loved it!
Nice big patio with few of the river. Had appies very tasty and decent price.
The patio during a summer day. So good.
???? great food
Good waiter and food was delicious.
Food was really good and had an awesome waiter!
Very nice food and ambience! We had a great time and would love to go back there again!
The food is amazing but the problem is the quality of environment. Doesn’t feel very safe.
The patio here is great and the spacing and separation seems to be good for covid protocols. The servers also wear masks and sanitize before seating guests. The service here is always great and they have the best beer battered french fries in town. Only short one star, because it would be nice if they had some more creative non-alcoholic beverage options (there are so many non-alcoholic craft "beers" and craft "liquors" available now), but that is just a personal preference.
Blonde middle aged waitress with dark roots was extremly RUDE. My friend and I were sitting on the patio(I came later) and the waitress came up to me immediately demanding for ID, not even a hi how are you or a please or thank you. Once I provided her with two pieces of ID (I wasn’t even planning on drinking) she asked me to move because my ID was expired. She kept loudly repeating that I couldn’t sit here and would have to move to a different part of the patio. Really? I just sat down and I’ve never been to your restaurant before, I don’t know you have designated seats just for people drinking? There are also hundreds of ways you can politely tell people that you can’t serve them or that they’d have to move to a different area due to the restaurants policy. Based off the reviews, it seems this restaurant takes this “imaginary line” between the “drinking side” and no “non drinking side” quite seriously although on the side we sat on, people were still drinking? I’ve worked in the service industry for years and never have I once come across a patio situation like this or a server like this... Thank god we got a much more pleasant waitress when we switched sections. Regardless, the entire time we were sitting on the patio the rude server had such a awful grin on her face like she hated her job. I get it, we all have terrible days but don’t take it out on people you just meet or maybe have your restaurant get a host to seat people properly so you don’t have to deal with this “imaginary line” issue.
good food. over priced and kinda bad service
Waiting for our food for over an hour. Was told we still had to wait 20mins. Not at all impressed. We left without our food.
The $9.95 menu was pretty limited but decent
Good service and amazing view
Food was awesome. The server was probably having a rough day. Great scenes and great people
Nice. Great food. Good portions. Friendly helpful staff. Clean facilities.
The only thing good about this pub is the location and that they're dog-friendly on the patio. The food has been terrible on countless visits so I just don't order food there anymore. My chicken fingers were raw one time. The drinks are cheap but it seems like every time I order something on the drink menu they're out of it. One time I went through 3 different wines and 3 menu items before before finding something they actually had stock of. I'll be honest and say that I hope someone buys them out one day and opens a decent pub there because you cannot beat the location. I'd rate it 5 stars just for location and the size of the patio, shame the food and service are terrible :(.
The service was extremely rude and slow. Just avoid this place!
Great food, relaxing place to let the world go by. Excellent job with the covid sanitation and service! Thank you
Poor service. Dirty. I think a health inspector ought to run by this place. Furthermore, the owner is not capable of addressing his 1 star reviews, hence why the staff is very incompetent because it stems from the owner.
Always love coming here. Great service, good music and food.
Went the local Paddlewheeler Pub knowing we'd enjoy wings and a good patio. The three of us all ordered beers two came within 10 minutes but the third took at least 15 mins or longer and no suggestion of a glass of water while you wait. The same friend who waited for the slow beer ordered a burger (which they're known for) and it came almost raw. When the waitress confirmed it wasn't supposed to be rare she said we'll remake it. It never came... Needless to say the our friend wasn't happy and didn't want to pay for the beer or burger and they wouldn't comp the beer. Two thumbs down from three locals who will never recommend the Paddlewheeler or visit again. Such bad service. What a shame...
The staff here was very friendly, service was quick, the food delicious and plentiful (have the flatbread!) - and the location is scenic.
I'm not sure if this place is good or not. I only know they didn't want my money. I stood waiting at the door and saw a miserable looking waitress or two look at me so they clearly realized I was there. But had no problem letting me stand there for 5 minutes while the pub wasn't even half full. Thats okay though because the boat house pub is next door. ????
Open till 11, last call for food at 930pm and there is nothing on the website that states this. If it's your first time coming here and looking for this pub it's a little hard to spot it out and no signs to state where the front entrance is either and it's very difficult to spot on a rainy evening when it's dark outside since the signs aren't lit up. You basically have to pay $6 for parking and walk around until you find this place and you wont get reimbursed to find all this out.
Great prices awesome beer selection and food ????????
Nice place with a beautiful view. We came here for the 1st time 4 days ago and was disappointed with the service/organization in the restaurant. We sat down and after 5 mins a server saw us and I smiled to make contact; shortly after, another server saw us. 15 mins went by and we still didn't have any menus. So we moved to the bar and were quickly served, by the time we had our drinks and food ordered, we noticed the servers searching for us. Brooke at the bar was delightful and funny. It seemed like there was only 2 servers for the whole restaurant so I put weight on management for poorly organizing server sections and making sure they have the right amount of staff to properly accommodate customers and not overwhelm staff. We're calamari snobs and yours was delicious, first place we've been that serves enough dip to last the whole dish too.
good food, good service, karaoke nights on Thursday.
A wonderful evening! The Karaoke hosts are awesome! The staff are friendly and the food is good
Would have been great to try their patio, however the only tables that were available to people with were children completely occupied by adults only. No solution was offered by the waitress.
Moved to New West a few years ago, when to the paddlewheeler then and the food seemed better and portions more generous. Over the years the menu has changed and selections are much more limited. Food quality also seems to have decreased. While I would certainly come to meet some for a drink, as the beer selection is good, the meals are overpriced for what you get. Service can also be spotty. However still a great location on the waterfront, and great place to hang out on a sunny evening in the summer.
Not a very good beer selection or menu but nice location
Love The steak sandwich. Service is fine but not great.
Beer menu is lacking but all in all, a pretty good pub along the water! Recommend!
the fries are burned, when we said it they just told us, thanks for watching
Great food great service.
So nice to get out during the sunny afternoon. Great selection of craft beer and nice staff. Highly level of covid cleanliness in action.
food quality has gone Down ????????????
I just ordered long island iced tea, but quality was poor. Very less alcohol and next order I ordered double but looks like I am drinking cola. Food is very good. They are very much hurry to wind up and when we are talking each other they cleared the table and place the bill fortunately they asked is there anything needed. Looks like if you are not order more we should leave even if we are not finish. Service is very poor and ridiculous. Not recommending to others.
Steak sandwich, really!! Store bought bread maybe a smidge of butter and garlic, no!! Steak was medium rare, but tough!! Then fries, talk about anemic plating!!. No sauce, no greenery, boring!!
Always fun people watching on the patio
Uncaring haughty attitudes from the bartender/owner man as well as the server girls - none of whom had any courtesy to greet or even offer a seat to my obviously tired senior parents and offhandedly told us to sit wherever we want and don't expect any service for over 15mins !!! Poor enviro/ambience for an establishment in this decent exciting part of the NW city - needs a revamp/refresh maybe starting with management!? ... what a let down it would be to any tourists to the area ?!?!
Local pub on the water Cold beer and wings
Pleasantly surprised by this pub The drink selection was very good - could have a few more craft beer options on tap but had a wide variety of delicious cocktails. The food quality was also very good and reasonably priced. Service was friendly and prompt.
Fantastic, food unbelievable.
It was the worst burger and fries I have had in a long time. I requested salad and received greasy fries awful.
Cheap beer and ok food
I love it
A very friendly environment with great staff!Definitely my favorite place!
Great food, fun ambience, and nice view. Staff were friendly and washrooms we clean. Amazing fish and chips and crispy burgers saucy wings.
I went with my family to have a nice dinner on sept 7th at about 7pm and the mgr on duty was just horrible.. as soon as we came in she yelled at us to go outside as we couldn’t be standing there... she then realized she was wrong as the host had called us to come in cause the table was ready... she never apologized and was just complaining... horrible horrible customer service by this so called mgr. maybe she should stick to scheduling and doing inventory... totally not going back
I'm so happy that the Paddlewheeler Pub has reopened. BEST ADVICE get their earlier, give your name and phone number then enjoy walking the Fraser River or seeing the stores in the area. You can't get a better view at any bar in New West. It's good pub food with a good beer selection.
Great views, great balcony great happy hour. Just a basic pub done well.
Nice Quayside stop to unwind in. Was pleasantly surprised to see craft beer offerings, especially one or two I didn't expect to find there. Kalamari was excellent - fresh, and bright thanks to the hit of lemon. Avoid the pickle chips. Absurdly thinly sliced pickle coins that were overly oily from too much batter.
Beautiful view delicious and well priced food .
Good place to eat. Have dividers and space between tables
Great view of the sunset over the river. Funky pub vibe inside with a pretty decent menu and nightly specials. Wait staff were friendly and helpful and accommodated a large group easily. Nice for a quick drink.
Great food and great view, lots of beer selection as well
Nice view of the river on the patio. Menu was pretty plain and small.
Disappointing meal at the Paddlewheeler tonight. Although it’s hard to complain when their menu is $9.95, if they don’t serve you what you ordered then I feel it’s justified. First the margarita I ordered was so tart and sour, probably one of the worst margaritas I’d ever had. Our young waiter never came around to ask how my drink tasted. I ordered the Chefs clubhouse sandwich specifically for the spicy candied bacon (which I have had before and is delicious) but this time there was regular bacon on it. When the server finally came over to check on us, I told him about the bacon, to which he went to ask what happened, but said because I ordered my bacon crispy (which I do every time) they put regular bacon on. I told him the candied bacon was the only reason why I ordered that sandwich. Nothing was done to rectify my meal.... I would have been happy if he would have brought me a side order of the candied bacon but no, nothing was done. I feel if they are going to change an item in my order that they should tell me first before they do it, instead of thinking its ok? I won’t be back again. Poor service, terrible drink and disappointing tasting sandwich.
Great place for some good food and cold drinks right on the New West Quay
Great patio on St Paddy Day 2021. Closes at 2000 hrs March 17!
Franks Red hot Chicken wings with blue cheese dressing, yum!
Terrible service. The girl serving the patio just left us sitting at a dirty table for 15 minutes with no menus or anything.
Awesome I highly recommend this place
Amazing hot wings, great staff and very conscientious of the pandemic. The food here is awesome.
Flat beer, service is sooooo slow, Ashley is as warm as a wet blanket.
Some of the best chicken fingers I've ever had! Highly recommended!
River front locals bar needs renovation old and out dated still a good summer patio Mims you and it gets busy summer typical pub food
Good service nice environment
Great place, with a view if you're on the patio. Food and drinks generally reliable.
Loved it. It's in the perfect location right on the quay.
Service was super slow and the chicken breast was burnt.
Service was good. The Fish and Chips were horrible. The batter was as thick and dense as a pancake.
Waited 2 hours for food, gave up in the end and no apologies from the staff about the horrendous service.. Avoid at all cost!!
Frys and calamari were good but nachos had no care at all the cheese was at the top of the hill of chips and the chicken strips was all breading but worst of all they water down the drinks im a light wait I had like 7 shots and 3 alcohol drinks and I had the smallest buzz and it was like that for my hole table one girl think there was no alcohol at all im lening that way myself just a rip off and sadly it kinda killed the mood for my best friends 19 birthday celebration oh and the tried to have us pay for drinks we never got and had to redo the check 3 times