Let me start this review with a question. Have you ever been at a restaurant that was great the first few times, but then dropped the ball so hard one time so bad that you just never want to go back? That's what happened to us....
My girlfriend and I thought we had found our friday night treat with the surf n turf. We went a few weeks in a row and it was absolutely delicious. The problem I have is with the service this LAST time. We sat down, and as usual the server comes over and asks what we would like to drink. Normally I would really balk at paying 2.50 for a can of pepsi, but the food is good, so we suck it up. We then proceeded to watch every table around us (that came in AFTER we did) get brought placemats and utensils. then menus. then have their order taken. all this time we are slowly sipping away at our overpriced soft drinks just to be ignored by the food server until we had enough of sitting and being treated like invisible people. We ended up leaving and going elsewhere (where we were served quite promptly...it would seem your staff could take a lesson or 2 about service from a fast food restaurant) It really is a shame that the service staff dropped the ball so hard, because the food typically is very good and we WERE going to be regulars.
The next time I pat 2.50 for a can of pop it will be at a concert or something where price gouging is expected. The only reason we did it at the Igloo was because the food is good, but if they don't want to take our orders or treat us like paying customers....there is no point.
Sorry, Igloo for the 1 out of 5 stars. If I had of been able to give you half a star out of 5 I would have. Completely disappointed.