To start, i do my grand mothers shopping, since she doesnt drive and in a walker. She told me she needed more frozen fruit and they are on sale here. So i go to get her some and decide to get some groceries for myself as well as some frozen fruit.
So i get 3 for me, with all my stuff, then separate hers to buy after mine. Pay with card for mine and had cash for hers.
They would not let me buy both cause there is a limit of 4. I explained the other 3 in separate order if for my grand mother who can not shop on her own. So im told no. Since they came to 9 bucks, i ask lady behind me if i give her 15 bucks if she would buy them for me.
The cashier would not let her buy them for me/grand mother. I was then told that we are not allowed to buy food at giant tiger for other people. So i ask again, so i cant come into giant tiger to buy food for someone else. I was told no. So again i ask, if i come in tomorrow n buy a bunch of food and as they are ringing it through, i say this is for a friend not for me, can i buy it. I was told no.
She then said if i come in with wife we can both buy food. Then i ask if wife says while she is buying it that she doesn't like what she is buying and its for me, will she still be able to buy it. I was told again no because their policy is no one is allowed to buy food for other people.
So i said ok and went to return my stuff cause im gonna stop shopping here since food basics is in same mall, ill just start going there.
So im in line to return and the lady in front of me asked what was going on. So i start telling her, and of course the same lady that refused me to buy, was the one that came to return my stuff.
Well the woman returning my stuff told me to stop talking to the lady. She said im not allowed to tell her whats going on. So i told her the lady asked me so im going to finish telling her. Then the cashier lady gave me attitude, made me wait till the lady is in front of me, then told me to fo to the other cashier.
Needless to say, as a business owner, i would not treat paying customers this way, and i guarantee that i will no longer be going to giant tiger in simcoe. I would rather spend more money at sobeys then to give this store another dollar of my money.