Reviews of Jax Grill & Lounge (Night Club)

Matthew Korsholm

Breakfast was good.

John Dombroski

They know how to cook a steak! The breakfast buffet is good, and the omelette station makes it stand out.

Leon Drouin

I've only been there twice but the food is delicious. My wife and I both had salmon and it did not disappoint. I like the atmosphere and layout of this restaurant. The staff was very considerate and attended to us well.

Ryan Anderson

Food is ok at best. Some things are good, others not so much. Also the beer on tap isn't cold enough.

jaime bressler

Mothers day brunch was amazing!!! Service was good too

Walter Andreeff

Great food and service

Shelby

Dinner

Nolan Dyck

Went for their wing night (Monday night) and they said they where out of wings. Hard to believe, but it happens. Later when we asked about the wings again, it was communicated to our table that they would only give us wings for their wing night special for the first pound, and then it was regular price after this. While I appreciate the desire to have a wing night, I was NOT impressed by telling us that "because they where low on wing supply, we could only have a single pound of wings at their wing night price." I rarely leave a one star review, but this was not a great experience. On a good note, the server's where polite.

S F

The food was sub par, as was the service.We were the only table (of 4) in the place and took 45 minutes to get our food, and a very long time to get our bill once we were finished. Also the cesar salad two of us ordered came with a dressing that was grayish/red in color and tasted nothing like what it should have, I ordered a lemonade and the glass smelled as if it were cleaned with a dirty rag. Will not be going back.

Krystina Richards

Food was awesome, service a little slow but worth the wait!

Jason “TecIT Solutions” Gudmundson

Excellent food, great drink menu and perfect service. Breakfast is very good.

Brandon Schmid

Always the best food.

Gabriel Godin

Bah ! Regular 3 star restaurant

Crystal Rose

Awesome menu...good service tho a little slow for water refills...in my opinion...awesome personality !

Milton Friesen

Great atmosphere and friendly service.

Rhianna Murphy

Plenty of vegan options, thank you! Vegan spaghetti could've used more seasonings and we really wish they had the quinoa burger while we were there. I ordered a side salad, as the vegan spaghetti meal was almost entirely processed carbs but didn't receive it. I didn't say anything but when I got the bill, it was still there. Fortunately they took it off. The wait was a bit excessive for food and service and we had to wait a long time for the check, even after asking for it. The atmosphere was elegant, yet cozy. I was delighted to hear that they had local beer, which was tasty.

Darren Strengers

Decent food. Handy to the hotel

Kelly Sullivan

Very nice, good service, excellent meal

Edsel Batioco

Loved it

harleymanpearce

Did not have Coors Banquet, for a high end establishment they should have a better selection

Amber Lizotte

Ordered room service from the Podollan. Overly sauced ribs, no veggies on the plate, side salad with wilted spinach, half a tomato and couple pieces of cucumber. Order the kids chicken fingers, safest option ;) Good thing my hotel bed is comfy.

Annissa Gorman

Worse service ever wasn't bust at all took over an hour to get our food ..

Jeannette Plat

Really good food, very friendly staff, nice atmosphere, decent value.

Chris Miz

Dine in

Gunner

I only had a couple breakfasts here and they were decent. Great service. I didn't appreciate 3 half slices of bacon. Where was the breakfast buffet I was promised when I booked?

Adam Malcolm

Restaurant connected to the Podollan Inn and Spa. Nothing to write home about. The dinner fare is routine at best, but they cook their steaks properly to temperature which didn't go by unnoticed. Restaurant also doubles as the breakfast buffet for the hotel...and that was crap, as are most hotel breakfast buffets. If you don't like heavy, greasy, sugary crap in the morning, you'll need to go somewhere else.

Harjot Grewal

Food and service is great. It costs more than other places but the quality is definitely worth it.

Tokuni Stone

Place needs to be renovated. Has potential. Food needs a boost. Staff friendly.

Jamie Rich

Decent steak sandwich. Very slow on a Friday at lunch. Service was fast and good.

Robert McLaren

Excellent hospitality but kitchen very slow and it wasn't overly busy

Natalia Joseph

Amazing food food and atmosphere.

Davies Phang

I was really excited to try this local restaurant as it was attached to my hotel. We were seated immediately and menus were handed to us while waiting....and wait we did. After 10 mins nobody returned to inquire about drinks, so we took the hint and went to the Keg across the street. I felt the reviews were a little rough, but now I realize they were the harsh reality of this establishment.

Mookey Mac

Our meal was exceptional! The steak was cooked perfect,just like we asked. Always find it's hard to order a good steak because several places in GP the cooks do not know how to stop before it's too done . The waitress we had was very friendly. Great atmosphere for couples and drinks .

Dustin L

Great food

Joshua Kleinsasser

The servers and waiters were absolutely second to none very friendly very helpful. But unfortunately the food on the menu is overpriced . And I would rate the food under mediocre

Charlie Fisher

The food and service were extraordinary! I highly recommend it!

Trinity Antonio-Herrera

Their Roast beef is a must try!

Casey McLean

This used to be my favorite little place for supper. And even now I still really enjoy the food, it's always good quality. However, the service has really deteriorated ????

Mark Stafford

I travel constantly. In 25 years I have commented probably 4 times. 2 good 2 bad. Now we are at 5 with 3 bad. Since this was at my hotel I gave it two chances. Watched as other patrons exclaimed surprise when their food showed up not being what they expected. Well my turn now. First my Caesar salad showed up and I have never seen any Caesar like it before. Did my best to finish. Was not successful. Then a spaghetti with marrinerra sauce came. My bad. The meatballs were some non Meat bean veggie ball that was, hard to describe but absolutely horrible. Oh well, surely the spaghetti and sauce will be normal. Nope. Not only was the pasta severly overcooked, (boo hoo) but the sauce tasted like it came from chef boyardee. Complete with bland chemical taste. In short I was not happy. Least the wine was OK. Left hungry. Will not be choosing here again. Lesson learned. I am reconsidering that I gave them two stars after writing this. I just can't bring myself to slam any business that is trying that hard. Cheers all.

Tristan Makela

Breakfast was great and service was also awesome. :)

Douglas Wiebe

Had the steak sandwitch and have to admit ive never one like this, I'll never forget how unique the presentation and the taste of the meal. So good!

Ryan Maclean

Nice atmosphere. Service was friendly. I took a risk and ordered fish and chips because they sounded amazing and I've been trying a lot of restaurants versions of this. Absolutely disappointing. While all my friends meals looked and sounded great i was more than disappointed. Super small portion of fish, dry dry dry. Came off as a 20$ kids meal.

Steve Roberts

Thought the menu looked good, but unfortunately didn’t get the chance to try it. We were greeted when we arrived and were told to go find a table to sit at. After sitting for 20 minutes without an order given or a drink offered we got up and left. Reading reviews it appears this is a common issue with this establishment. The replies from the restaurant state the service issues have been addressed, obviously this is not true. We went to ‘The Office’ instead and had an excellent meal and great service there.

Ed The Car Guy

Jax is Great ! Awesome Food and Great Service ! Try The Seafood Platter it's a great meal for a Couple enjoying an evening out !!!

Michael Clark

Great omelette

S.M. Hansler

My husband and I waited 2 hours for our appetizers and it was another hour and a half for two steaks!!! The waiters ( we had 3) kept bringing us drinks until we told all 3 of them no more until we asked. Worst date EVER!!!

Keith Dauncey

Really good food and service was awesome , the night was really enjoyable and there is all levels of affordability.

Steve Hope

The service at this place is shocking!! We waited 45 minutes for some wings, then our burgers came about 25 minutes later without any sides. Would not recommend.

Terri Shaw

50 minutes for food and was told it was fresh out of the kitchen, butter chicken sat so long that the top had turned hard. Very slow service, this was one of my to go to places not now.

Lyne Barnes

Food is over priced and the servers are inexperienced. I order a steak sandwich rare with no cheese and a garden salad instead of fries. The first offering came with cheese and fries. The women looked like she was going to refuse to take it back. Second one came well done and so thin it would have been impossible to do rare and still had fries. No veggies at all were offered. . The steak tasted ok. I did not eat the fries or the bun which was huge. I ate the steak as it was now after 7 pm and I had not eaten since 10AM. I asked for Earl Grey tea. I was served English breakfast. I was not impressed. One could tell the serving staff were trying hard. They were very inexperienced but friendly. They were obviously struggling I will not be recommending this place for dinner. It will probably be ok if you want to go in for a drink. I gave them one star only as 1/2 star was not available.

Marlene Parsons

A nice restaurant good staff decent food

Ben Lebeau

Drinks where made well

peter pan

This place hasn't changed. Worst menu I've ever seen. Ever menu i opened was stained with food. The service is cold and uninvitng. The prices are horribly overpriced. The hotel is great.

Archie Delaney

Great food and good service!

Ivan Mogck

Exceptional experience.

James Daruda

Good food, nice service !

Mitch M

They never answer their phones to book reservations. I cant use open table as they do not allow it. Its too bad, I've tried to make reservations all year. The just never answer the phone ????‍♂️

Jake Jessica Lilly

Some of THE worst service I've ever had. Food was mediocre. Took over a half hour to get our bill, and drinks were just as long. Only thing that was good from my steak dinner was the salad. Wouldn't recommend.

Tammy Perrotta

We went out for our sons birthday..the service was slow..seemed to be inexperienced servers that were struggling. .drinks were slow..but when the food arrived it seemed like everyone enjoyed it..I didn't look at the bill very closely (my fault) but realized when we got home we were overcharged for 2 drinks..also because we were a large group there was a 15 percent gratuity added to our bill. .the server said that automatically went to the restaurant. .not the serving staff so we had to tip on top of the 15 percent. .please explain to me how that works..the server did give us 10 percent off our bill for the slow service but not to the person sitting next to us at the same table..weird..won't be back in a large group ever

Nathan Meters

Amazing steak . Good service

Jonathan Cole

I always forget to check this place out. Went tonight and had a great meal. Good atmosphere, friendly staff, and a medium rare rib eye cooked perfectly. If you haven't been lately, give it a shot.

Benjamin Hould

Super friendly staff, nice choice of appetizers! Portobello neptune is too die for! Thanks Ishwin for the great service!

Tony Garriott

Amazing place always great food and a nice quiet place for dinner friendly staff great service

M Diemand

Service is on point. Food was delicious. Quiet and upscale (aka no one in dirty work clothes and no obnoxious ppl) atmosphere. Beautiful interior.

Tom Tharp

The special today was spaghetti, I loved it! The meat sauce was out of this world! Great food and good service!

Tater Poutine

Terrible service, was there for work on L.o.a and the waiter actually confronted my co worker as to why yeah wasn't tipping very much, the same waiter also took a pitcher of pop off a dirty table and refilled my pop with the other people jug. Needless to say I was speechless .. if I wasn't on a room charge account for food I would not be eating here,

blair “Bea” albert

Meal type

Suzanne McCann

Worst nachos ever . Cheese was dried out almost burnt ,about 4 slices of olives no other veggies. Pathetic. Should not have been served.

Ivy Stewart

Liked the atmosphere. My waiter was friendly and did a great job helping me find something on the menu I could have. He didn't seem to grow impatient when I brought up I have allergies. The chef clearly knows what they are doing. My vegan meal (which I thought I'd just give it a try) was amazing and creative. The burger was the size of two burgers. The flavour profile throughout had my taste buds dancing, texture was perfect, and great balance of fresh/cooked. I'm very impressed by the meal. Thanks Ishwin and Jax Team!

Andrea Werner

The food was very good, both dinner and breakfast. Presentation was well thought out, and the service was amazing. Would recommend and will go again.

Adelle Toms

Friendly staff. Very nice atmosphere but a bit pricey.

Megan Bohn

Salty food, didn’t get the appetizer we ordered, ordered medium steak and it was well done. I would recommend saving your money for the Keg or Sawmill if you are looking for a good grill or steak house.

adrien Landry

Been to this place many times the consistency of awesome food and drinks will always have me back

Michelle Romphf

Amazing service from an amazing waiter, I believe his name is Will. Our food was awesome. Just an all around great date night out!

Lannie Nuckols

Found this place on the Internet, and I felt like a Good Steak. Was not Disappointed, the Ribeye was Juicy, The Vegetables were Hot, and the Stuffed potatoes was Delicious. The Filipina Girls were attentive and Informative of everything! Great Place! Highly recommend.

Harvey Klunder

We come here knowing that we will get the best of service and top quality food . You pay for what you get and here you get the best. Thank you.

amanda Ellsworth

The most horrible service I have ever experienced yet, like in my life! I sat without even being served for 22 mins. (Can you tell I timed it). Finally a server came up to my table and I ordered coffee, mixed it took a sip and it was FREEZING COLD. waited than another 15 to get a hot coffee. Ordered the half rack ribs when steamed veggies and ceasar salad. Couldnt finish the ribs they were super hard on the top layer. "Steamed veggies" were raw. Extremely crunchy, ceasar salad was less than mediocre. Would NOT RECOMMEND this place ever! Thank God the hotel attached doesnt reflect this resturants quailty of service. Oh forgot to add when my food was brought to my table the lady tried giving me someone's cutlery that wasnt taken away from the table from when I first sat! Gross!.

Marvin Toy

Breakfast buffet is OK, and the omelette station is a nice touch. The steaks are good with good sides, too. Skip the "Portobello Tower" appetizer because it looks like a portobello puddle, and isn't even tasty.

Jenn Bales

Very very slow and wasn't sure busy.

karah coombes

My boyfriend and i went for our anniversary. We got the couples land and sea meal. For the price there was soo much food and everything was cooked perfectly! One of the best meals we've had in a long time! The servers were very friendly and attentive as well. We will probably be going there every time we go to gp. :)

Lynnie Donald

Nicely located to the Holiday Inn, creative menu.

Shirl Soldat

Good food n atmosphere

Cowboy Roy

Asked about GF options marked on the menu, chef was not willing to accommodate GF at all. Too much trouble for him. Didn’t eat. Service is horrific. If you are celiac don’t eat here. They don’t know or care what celiac is despite their options on the menu.

suzanna gray

Me and my husband ate there last week and the food was great. The service was incredible. Our waiter/manager was very nice and polite and took really good care of us. He even recommended the seafood platter which is delicious. I will definitely go back next time I'm in Grande Prairie.

Dave Houlind

These a**holes lied bout eggs benny. They ain’t got none. Booth was comfy for the 48 seconds we were there though.

Anna Wieler

Amazing quality of food, great service and cozy atmosphere. Always a refreshing visit.

Leon Bulmer

Amazing steak well worth it recommend 100%

Dan

Nice restaurant, good food, great loca bear

Ken Malvin

Have enjoyed Jax every time I have stayed at podollan inn. Service is great and enjoyed the mussels apply numerous times. Breakfast is great and you get an omelette. Can't beat that!

Alfred Henkel

Food is alright . Stuffed meat balls a little dry.. stuffing hardly noticeable. Small quantity on the dip. Seem to rush you. So atmosphere is lacking. Remember better days for sure. Yes been a while since I was there not likely I'll return soon.

Michael Stark

Third time I've eaten here. The first two times the food was excellent & the service was acceptable. This time--not so much. A lunch special & a burger. Over an hour to get our order. Burger was really not acceptable.

tracy finch

I ordered the artisan salad. Ingredients are:Baby spinach dressed in balsamic dressing Topped with goat cheese, red onions, cherry tomatoes, cucumbers, pecans,Roasted pumpkin seeds, almonds Flakes and beet chips. What I got... Baby spinach, nuts, almond slices, beet chips, anddddddd SAUTÉED MUSHROOMs! ummmm GROSS. No cucumbers, onions or cherry tomatoes. First, who puts slimy mushrooms in a salad???? I almost puked. They did replace my salad with the California avocado and chicken salad. Way better, but thoughts of mushrooms will haunt me now lol

Michael James

Ate here last night and had the signature steak. While the service was good the 39$ dish left me wondering where my money was going. The steak was ok, although lacking what the menu described as a "pistachio crust" which was actually a few pieces hidden under the sliver of brie cheese. The sides were embarrassing, no way around that. Basmati rice with frozen chopped veg, and the "seasonal" veg was broccoli cauliflower and carrot. The "chefs potato" was an underseasoned underwhelming mashed potato in a bowl that took on a nice gloss from sitting under a heat lamp while it took the kitchen 45 to prepare our 3 nearly identical dishes. All this on an empty Friday night. I know know why the customers have gone elsewhere.

Tiffany Higginson

Service

Allison Trumbley

Food wasn't the greatest and you definitely don't get veggie nachos in the platter...just a handful of chips...and when we called to ask they didn't care. Breakfast was cold and definitely came out of a freezer. Wait staff was nice tho

Chance Hogelie

Great service and awesome food for the price. Nice and quite as well which is welcoming amongst so many noisy restaurants nowadays. Definitely going back again for a another date night with my lady.

Michael Maurer

The lamb dish is remarkable. Their breakfast is good. The layout is a little awkward.

Reuben Vander Meulen

They charged a 15% "service charge" and didn't show me the bill until after I'd already paid. Don't get ripped off! Edit: This food was not ordered to my hotel room, it was ordered and consumed at the restaurant- I wasn't even staying at the hotel.

Sandeep Samra

Incredible service and delicious food! Definitely the most well done patio around GP, can’t wait to be back!!

John Vandervaate

They ran out of meatballs for meatballs and spaghetti. Then took for ever to ask me to re order, 1 3/4 for supper seems to long to wait

chance hogelie

Great food, we had the seafood platter and loved it. This is our third time here and was also our first date 2 years ago so it's a special place for us as well! Highly recommend ????

Linda T

I love the presentation and the taste of the food! Everything was done just right! We're nit fans of high sodium or high fats. Everything here was perfect. The garlic bread was not burnt or dried, the salad had the perfect crisp in the veggies and the vinaigrette was light and flavourful. We ordered stacked Portobello, lamb, salad with steak, and also seafood pasta.

Renee Stevens

Love the food here its very tasty. The staff are very welcoming and personable. Fantastic menu.

Adam Trommler

Went for Mother's day brunch, food was great with a wide variety and priced well. Only had to wait at the end to get the receipt to pay, that took about 20min.

Indradev patel

Weekend baby shower celebration at Jax. Had amazing food and serivce. Chef Sailesh made amazing food for the event and presentation was outstanding. Highly recommended for events at Jax

Leah

Service was great! Ordered stir fry was very disappointed with my meal. Meat was chewy and had way too much salt on it. Couldn't finish my meal.

Josh Crombie

Wasn’t sure who my server was. When my order did come it was short the side salad I had ordered. The food that did show up was good. Had to wait 15 minutes for my bill after asking for it. Even by Grande Prairie standards this was bad service.

varun puneet

Good place

Laura Keigton

Really good place to enjoy a nice dinner. Service was fantastic by our waiter and he accommodated my family very well. I highly recommend this place for a nice and cozy dinner and ask for the waiter Ishwan to serve you. Ps try the chocolate gateau.

Sean Lucas

Our favourite place to go for dinner. The friendly service and the meals are #1. The chef put together the best plate of nacho's I have ever had a few weeks ago. The delicious rib eye steak was cooked to medium rare perfection as I requested last night. The staff is "The Best" always looking after you and always a smile. No loud music playing so you can actually have a conversation with your friends. Salt & Pepper will return!