Here you will see the feddbacks of people like you who consume the services of Boston Pizza (Night Club) in the territory of Courtenay (Canada).
At the moment this firm gets a score of 3.8 stars out of 5 and the score has been calculated on 127 reviews.
You must have seen that the average of ratings is very positive, and it's founded on a very high number of feddbacks, so we can say that the rating is very credible. If there are many people who bothered to give their review when they are happy, it works.
You know that we don't usually bother to put evaluations when they are positive and we usually do it only if we have had a problem or incidence...
This Night Club is classified in the category of Pizza restaurant.
Awesome service ..little pricey ..
Service was great, food was excellent, very clean. A pleasure as always.
Awesome place good food awesome drinks adult drinks that is lol
I came in for a take out order of pasta and ceasar salad. The staff was polite and helpful. When I got home, I realized that my salad was not in the bag. I phoned the restaurant and they immediately knew that they had missed putting in my bag. The supervisor delivered it to my house. Any restaurant can make mistakes, but Boston Pizza remedied the issue quickly and professionally.
Not worth your money
Service was good! Food ugh boston pizza food is never good
It's okay. Not extraordinary but it'll fill you up and you won't regret it. 5 stars on that pizza poutine though. Sounds eh but is delicious.
Good food & friendly staff
Great spot ..friendly staff
Too expensive
Slow service and not great good
Service was so so. Food was so so.
Great food. Very large portions.
Ok food. Friendly service
The food is good but had a 30 minute wait for 4 people but when a table of 2 became 4 they magically had a table available for them, so not sure why I was waiting
Can’t order specials off the menu if you sit in to eat.. but you can order the deal for pick up and can eat in your car??? Why not honour the deal ?
I love them
boston pizza used to be really good, especially the pasta...the prices are too high now and the food quality is low...i usually get delivery and always get chicken and mushroom fettucine alfredo....it now costs $18.95 and although the portion size is ok and the sauce is good, that's pretty much all you get...noodles and sauce....there is hardly any chicken and what you do find is tiny little pieces...for what you get, it probably only cost less than $2 to make...i think boston pizza needs to take a good hard look at their menu and what they consider good quality food...i think it could be a great place to eat again if they focus on in house made things and satisfying components to their meals like the proteins....there's potential to make it really good if they want to
Pasta Tuesday is a pretty good deal. Some decent pastas too.
Nice restaurant. Service not so good. Took almost 1 hr to get our order. Friendly staff. Not likely to go back . ????
Emmanuel was out server and he was awesome. A friend was visiting from Ontario and we picked him up from the ferry ... so we grabbed a late dinner at BP's! Food was great and fast.
Standard Boston Pizza nothing out of the ordinary
I ordered the hungry carnivore pasta and my husband ordered the tropical chicken pizza. The food was insanely good!! The service was wonderful too and it was my birthday so I got a complimentary dessert and the staff even sang for me! Great atmosphere. I can't wait to go back
Good food, usually quite expensive but Tuesday's make it worth it.
Fantastic food and some of the best service in town by Angelique!
(Translated) good god (Original) gott Gud
Had an awful experience here with food coming out unseasoned and fish tasting "fishy". Sent an email to BPs about my family's experience and after a month passed I followed up to get a really empty reply about how: Someone tried to contact me but couldn't (this was 1 call I missed with no message left) The grilled chicken comes unseasoned (server didn't mention this, among many other issues we had with the server) The salmon tastes fishy because it was "fresh that day" wild ATLANTIC salmon... This is a super weak effort coming as an informal email from a GM, which I find deeply disappointing. Surprising that no one thought to just keep it simple and say sorry you had a bad experience, what can we do to have you come back for a better one... So bad. UPDATE: I have gone through the Boston Pizza website twice to be pushed aside by this store manager. Maybe it's that times re tough right now, but wow, management doesnt seem to care in the least bit.
Took 5 of us out for dinner last evening after boating all day. WORST FOOD EVER!!!! Cauliflower bites were greasy and virtually unrecognizable; "Bugs n Cheese" were flavorless - in fact our granddaughter didn't even want the desert that came with it. My pizza (Mediterranean) was also tasteless. A bad ending for such a great day - left most if it on the table. Ugh! flavorless - in fact my granddaughter didn't even want
Good pizza!
If I could give Boston Pizza 20 stars , if I could. Our server was amazing. She was incredibly friendly , very helpful , quick , knowledgeable and made a very stressful day feel not so bad. When in Courtenay , we will definitely …
After the visit's duration is months apart, I always think to myself, "Damn, I could use some BP!" Then I get here and wonder why I feel that way. The place is mediocre at best. The beer selection is typical from a big box restaurant, the staff is hit or miss, and food is average.
Excellent
No idea why I considered going here! Suppose because of young kids but never again. Worst chicken Caesar ever....ZERO taste to the chicken...don’t even think there was salt and pepper on it. Dressing was also very plain...anything in a bottle from the grocery store would have been much better! Wife had a salmon bowl and barely ate any of it. Terrible.... told the server and he could see how little she ate...she asked for a side of fries because she was so hungry,,, got the bill and he comped the fries but still charged for the much more expensive salmon bowl.... won’t ever go back to this one for sure...probably never any Boston Pizza! Surprised to get an email from Corp. said the restaurant would reach out...they did...basically said thanks for the feedback. So a chance to change the situation and possibly gain customers back but the GM didn’t really seem to care
The food is consistently good but not great (kind of what I expect at a chain restaurant). We often come her with the kids as it's one of the best child friendly venues in the Comox Valley.
Great place to have a beer, dinner and watch a sports game
So disappointed with our food..????..we had a bad a experience a few months ago and had boycotted going there but decided to give it another try..never again..so sad because we loved going there..
It was great service and good food
I ordered take out. I didnt have a menu. I wanted a thin crust pizza. I ordered a small pepperoni with mushroom, I didn't know what else there was. Brought it back to the Motel....It was close to being burnt...all this for a mear $18.00.
Food was very good and right amount for lunch. Staff friendly and helpful. Will return for sure.
Very nice and friendly staff!! Spend a month working on the island and they welcomed me as a local ????
Great food and service
I would usually rate them a 4 or 5 star rating but my last visit did not warrant it. The food was great for the type of establishment it is. It is solid food at a solid price but both the greeter and our server treated us an incovience. I thought it was just me but my dinner partner said the same thing also. Everyone has a bad day and this will not stop me from going back but it is not the first time over the years and if it happens to many more times that may change. Most of the people there are decent friendly people that make you feel welcome. I can afford to eat out so much and I would have liked to feel a little more appreciated for having chosen to spend my hard earned money there.
The food is always good at BP but I'm reviewing because the server Jen was absolutely amazing. If you're there, ask for her. She has a good sense of humour to her and great service, she even remembered us from a visit over a month past. Even busy, she makes time to check up on everybody. Plus the place is open late (even for kids) when pretty much nowhere else is.
Delicious as always, great service
Wonderful service in restaurant, delivery hasn't always been the best.
Waited 1 hour and 45 minutes for a dried out pizza. Burnt bacon bits and sour pineapple. Then it cost me 50.55 plus tip to driver for 1 large pizza. OMG....I will never be a customer again!!!!
Good atmosphere, good food, friendly staff ????
Food was good
Visited at 10:15pm. Toppings were a little thin, good amount of sauce, quick service, an abundance of servers asking if I was taken care of. Didn’t get any mints!
Fries were cold and greasy. They ran out of ketchup. The whole experience was slower than it needed to be. There are better, cheaper places in town to spend your hard earned cash. Go elsewhere.
The food quality has really dropped from what it was at one time. They should have stuck with their original recipes that made them one of the best pizza joints around.
Food was overcooked and not very good, burnt buns on our sandwiches, desert was over done as well, our waitress was very nice and understanding but overall not great
Don't like chain restaurants
I can never say anything bad. Great food, friendly service. Love the Pizza Burger. Manno is the service hilight. Not the quickest, but such a great guy that you don't really care, and also a city councilman.
Facilities impressive...staff top notch
A safe, fast, and inviting place to eat. It was an enjoyable experience and I'll definitely be back!
Overpriced, low quality
Fast, easy food that is not too expensive
I took my family here last night for dinner. The service was great but the food was terrible. I've been coming to this location for a few years now and the quality has always been ok, but pretty overpriced. Last night it was terrible. My …
Nice clean resturant a little on the expensive side!! Had the Calamri it was very tough and chewy couldnt eat .Very small portions for the price. Waitress was great.
(Translated) God. (Original) Gud.
I don't fancy the menu personally, but as far as locations go it's much cleaner, faster and friendlier then the Duncan and Victoria locations
Excellent service
Always happy with the service and the food. It is accessable for wheelchairs, which is a key factor for our family.
Always friendly and helpful especially with young kids.
Always like boston pizza, not hard to find something to eat on the menu, good service, decent prices.
Hit an miss honestly, the pizza is always pretty good, but you’d be better off with dominos pan pizza. Only thing I go there for is the pasta deals and wings and cactus cuts, can’t get enough of the cactus cuts. I’d skip everything else, over priced.
Good food good ataff
Not impressed after 1400 only three customers and 45 minutes of wait for food. Food warm on arrival and felt unwelcome. Will not return
The best Boston Pizza we have ever visited. Great food and awesome customer service.
We were in Courtenay B.C. Canada when we ate at Boston Pizza. We were very happy with the pizza we ordered. It was really delicious! And the staff were friendly and helpful.
The food and service as always was exceptional! Great variety of dishes to try. Highly recommended!
Mano was an excellent server - love the positive energy!
I don’t like the food here. This is a place that people go for their birthday and to have drinks that’s all I really see this place as. The food is only good if your drunk. A rip off if you ask me.
Good food and great service
We waited 15 minutes after being seated before a server asked us what we'd like to drink,, another 15 minutes before our order was taken, after our food was served our server disappeared waiting on a table of about 20 people,, never seen her again had to ask another server for our bill, food was ok but not great....
I love BP always great
Server was outstanding, food was good.
Accually the least amount of meat on a meat lovers pizza I have ever seen, also the other pizza we bought wasn't what we ordered but took it so we didn't have to wait another 20 minutes for the right one. Very, very disappointed in the …
We were on our way to Mount Washington and we stopped in Courtney for one night. We ordered two large Veggie Pizzas and fries to go from Boston Pizza. The Pizzas were tasteless and the tomato was sliced and placed on the top of the pizzas raw. For the first time in my life I had this type of tasteless pizzas . When asked about the fries, I was told that the oil they fry the fries with is used for frying all kind of things, chicken, pork, beef, fish ...etc. basically everything goes in the fryer, so in a nutshell, the fries are not vegetarian, all kind of animal fat mixed with them. As soon as I knew this, I refused to take the fries. Be careful vegetarians, Boston Pizza does not cater for vegetarians. Very disappointed.
Allwayz Zome Nize Cheeze Wheelz Availabalz Here...????????
Great place for get togethers and birthdays
The Meals are of a good Variety with good Service.The Prices arenot too bad either.
Perfect
Yes
Good sevice
We go here when we get off work late because they are one of the only places still open and they have large meal-sized salads. The wait staff here are cheerful and upbeat too.
Friendly staff but terrible beer selection and prices.
Meh.
Food was alright, nothing special. The pizza seems a bit expensive to me.
It's alright. Expensive but you get a lot of food. Pizza Is way to overpriced.
Great food and great service.
Today was a disappointing experience on many levels. I am not sure if it is because of staffing strains related to opening back up after covid or not. I have eaten at other restaurants since opening up after covid and have not been so disappointed. The food took more than 40 minutes. The mushroom pasta tasted like canned mushroom soup with noodles and had the same consistency. The calamari was doughy. I will give coodos for caulifliwer crust...it was decent. Coffee cold. I am not sure the dollar value is there. We all had water and there was one with coffee and it was about 25.00 per person.
Expensive and I usually get the same thing as always
Love the food just getting pricey.
Very polite and respectful server tonight. (Ciara H.) ????????????????
It's Boston pizza, really the name says it all.
Crust is a bit hard and could use more amount of toppings but overall good
Great wings but a little expensive
Boo to you for dropping skip the dishes. I wanted to order delivery, but me being on embelton cres, apparently I'm too far away, that's a load of horse doo doo. SHAAAAAAME : )
Good clean good customer service
The food was good, as it usually is at most BP's, however it took a solid 40 minutes from the time we ordered until the food was served. We were just a family of four, so it shouldn't have taken nearly that long.
This year it seems as though quality has gone down, used to love going. I dont find this a location issue, just overall. Best of luck.
Ordered takeout. The staff was courteous and the food came out promptly. My daughter was happy with her kid's meal too.
Good food and service
Shrimp tacos ok... loaded potatoes not a hit!
Great food great ambiance! ( For a sports bar)
Service was good sadly the food was only OK.
$25 for a salad and a cup of coffee. What was I thinking!?!?!
New items on the menu, which I like to see. The servers hustle there for sure . What they are lacking is a full time bartender.
Very poor food
It was blah. We paid $90.00 and really the only thing we enjoyed out of all the food and including my kids was the lasagna and we had Bandera bread and the kids had some food also but wasn't the greatest. Filled out the survey and we will see if I will be changing this or not....
Good service the fishbowl margaritas are a blast
It was okay
Food was great! My server Bella was very compliant and helpful with my issues and always made sure what I needed was delivered!
Kids love the place. Friendly staff fun kids menu options.
Love it
Great
At 5 in the morning when my tire was flat, this Boston Pizza parking lot had super bright lights that allowed me to change my tire quickly. Thanks Boston Pizza. 5/5 would recommend their parking lots for tire changes.
Good service food mor...
Had dinner at Boston Pizza tonight (havent been since I moved away in January) and was super disappointed with my meal. My waiter Rylee was great, she checked up on things to make sure things going okay, did an incredible job. However, my food.. my poutine was ice cold, felt like it had been sitting for 10 minutes before it got to the table.. the normal cheese curds I guess don't exist on a poutine anymore at BP? Shredded cheese with some gravy on it, and I also got a quesadilla.. it wasn't what I have usually had before, 98% of it was tomato, it was sour, soggy and a complete mess. I am super disappointed in this meal as I am usually one to amp up BP to all my peers..
I eaten at better BP Restaurants. Service was great.
In house is always on point. Delivery always seems to fall short.
Great service and plenty of choices for everyone.
Very friendly staff and tasty food with large portions considering the price. Tasty drinks too.
Consistent menu, taking the good with the mediocre, but always reliable service.
Good food, friendly staff. We especially love Tuesday's pasta night!!
Always great service from this Boston Pizza!
Good family restaurant. Great service and atmosphere
The food is much better than I expected. Normally Boston Pizza has really disgusting food in most cities. The pizza is sometimes cold, and always slimy. Not at this one though. It was pretty good. I was impressed. Mind you, it was my first …
A great place to being your family and young kids. Service was absolutely top notch.
Awesome place for beer and pizza. Staff are friendly, but the birthday singing needs auto tuning. Recommended!
We only recently started returning to BP after years of bad service, long waits, and poor value meals. Last night reminded me why we have avoided the place........ Myself, my wife and our four adult children sat down for what we hoped was going to be a social outing over dinner. The female server took our orders, and drinks and appetizers arrived in short order........no issues here. Two entrees arrived, and my sons, who despite admitting to being famished, opted to wait until the rest of us were served before diving in. Approximately 10 minutes passed, and then two more entrees arrived. I then told the boys they better eat because their food was getting cold. Another ten minutes later the last two entrees arrived....minus the fries that were supposed to accompany the one entree. The server was oblivious to this and the fact the boys had finished their meals as the last two entrees arrived. She returned a few minutes later and asked how things were, flashing a "thumbs-up" accompanied with a smile. At that time we were able to draw to her attention that the fries missing from the last meal to appear. No apologies, just brought the fries another five minutes later, and then had the audacity to ask if we were interested in dessert as most of us had finished our meals. We politely declined, and someone at the table quipped we would have the fries that just arrived as our dessert. The server did not get this barb shot her way, and happily toddled off, only to return with our bill shortly after. The only reason I did not bring the matter up with her or the manager was the fact she knew my two sons who asked me NOT to say anything as to embarrass them. I begrudgingly agreed and paid the bill with the 15% tip included (normally I tip 20). The total cost of this fiasco: $206.93. This was the LAST time we will be passing through the doors of this or any other Boston Pizza, as we discussed on the drive home since we have experienced poor, slow service at other BP's as well.
Good food and nice atmosphere.
Good food and service
Good food but slow service. Been better in the past, hoping for better in the future.
My nephew loves the bandera bread and the kids love the free refills. Excellent go to for friends and family
Great service, awesome food
The drinks were good, but everyone kept looking at us weird. I don't recommend this place if you are a working beekeeper looking to have a drink after work.
Just had an awesome dinner here, my server was wonderful, and the lovely Manager Lissa was able to make accommodations for my autistic brother. 10/10
Quiet with covid, look forward to better days.
When arriving I had a good feeling about this hustle and bustle restaurant. It had a sporty and coolll vibe, you know? The staff also seemed to have an edgy, sporty vibe. But they were very welcoming and reassuring. It’s very nice to see these kiddos working hard. My old pals ordered their food and said “it didn’t lack flavour or love”. I ordered the vegan power bowl. Hmm, well all I can say is that it did lack some flavour and love, but still enjoyable. And Unfortunately the food did take awhile to come. In all it was a pretty fun ride. Thank you Boston pizza.
My wife and I stopped here the other day as we were passing through. Virtually the only place open at that time. We were seated quickly, treated very well and had a great meal. I highly recommend their new dishes; my wife had the 3 cheese ravioli, and I LOVED the hungry carnivore pasta bowl ... my meal came with bacon crusted cheese bread that is absolutely to die for! Try these dishes, you won't be disappointed.
Good food good service!
Food was delicious and the wait staff absolute sweethearts very attentive
The usual.
Amazing food, goog vibe, great service
The Cauliflower crust (gluten free) is nothing short of amazing.
The cauliflower crust is fantastic!
As expected. Great service. Not too busy.
Royal Hawaiian always a hit!
Good place to eat and watch a hockey game!
High prices, ok food
You really need a review for Boston pizza?
Good food and well laid out restaurant. Great place to go with the kids.
We had a great meal. Caesar salad, French onion soup, chicken wings and a meat pizza. It came hot and delicious. Gary has a great restaurant. It will be sad to see him go.
Food was great, service was poor
Order was wrong. Server was a bit over worked
Friendly service and cosy atmosphere
Really horrible service..
The food was yummy but the service was slow today. We have seen pretty much all of the wait staff helping our table though.
The server, Jasmine, was absolutely wonderful and friendly! Answered all of my questions, and then some. If you do go there, be aware they do the "Tip pool" thing, so bring cash if you want to reward your server for being a good host! All in all, a pleasant experience.
Best Pizza in Canada ( IMHO). It's a pity they do not make BBQ Pork Pizza anymore ( I buy BBQ Chicken since BBQ Pork is not available). I love both - filling and crust. The stuff in BP is friendly.
Great service and food.
Good service. Good food. Tuesday is pasta night, making a good affordable might out.
Good service and the food is good.
I don't know how they can justify charging just under $50 for a large pizza.. are you kidding me? We picked it up from an online order and they specifically told us to come 30 minutes later. When I grabbed it, it was clear it had been sitting as it was immediately ready and by the time I got the the car I could tell it was cold, but we were headed for a ferry so I didn't have time to go back to complain. Value for money is just not there at Boston Pizza.
The portions are large enough to share and everything was really good
Fantastic service...great food!
Another family favorite in Courtenay, the local BP has always treated us like one of theirs. Their food is always amongst the best that BP can offer, and their service is outstanding every single time!
Prices up again ( Aug 2018). Over $24 for an average tasting chicken parmigiana. Just under $70 for two dinners (one pasta) and 3 beer. Not a fun place to go. Maybe only on Pasta Tuesdays.
They FINALLY brought back the chipotle bacon pasta dish!!! I adore it and INHALED it. So good
Food is pretty good but the acoustics are terrible! The noise can be a little overwhelming if you go at prime dinner time
Had the chicken parmesan. Chicken was very good and the sauce was good too. Skip the spaghetti and go for the fries, it tastes and feels like it comes out of a can.
Excellent service. Food was exactly what you would expect from BP's. The facility was clean. We were a large group at the end of the supper rush, without a reservation, and the wait time was completely reasonable.
Reliable and upper average-ish food with friendly staff, sports bar atmosphere and mints by the door. The mints, though factually correct, are organically irrelevant.
Great food
Best pizza around....it's the crust in their pan pizza that makes them number one. Great deals and great pizza, doesn't get any better.
Service was good . Staff great . Food good . The company was even better .
The worst. They will send you home with takeout food and give you no napkins and no Cutlery. Then they'll tell you come back and get it yourself or will bring it out to you in 30 minutes when your dinners ice cold.
Shrimp tacos are delicious
An easy choice when you have kids!
Family friendly. Every time we go, busy or not, our servers are always amazing, and do their best to make sure our visit goes well! It has become one of our regular family dinner sports for just this reason, thank you to all the wonderful servers here!
Always good
Went for lunch during covid. The server was so accommodating as we had to sit outside. She brought us a table and spaced us apart and into the parking lot for our safety. She went over and above to help us. The food was great as usual .
We had the three 6 inch pizza special with 3 different sauces and it was delicious! Very friendly, helpful staff.
The food i ate was mediocre, my dad thought, "poor service, low quality food and not worth the price" i would be inclined too agree. His food was uncooked, the menu was pretty bare bones. And on top of all that there was a leak in the roof by the stairs to the bar area. Unsanitary and a safety issue.
What a joke! Horrible service! 3 ladies standing at cash register gossiping amongst themselves and staring at customers while doing so. What a great way to drive people away..most uncomfortable feeling ever being stared at by the 3 workers.
Food and service was great
The experience was very good, what we've come to expect at BP
Boston pizza is always lit.
(Translated) Delicious (Original) 맛있음
Great place excellent food and family run. Will definitely be going again!
Not bad. Not excellent.
Love their shrimp tacos!
They handled our atom hockey team without any major issues (that commonly happen with such large parties). Kids got their orders first, adults got their food. No missing orders. Beers got replenished, but soft drinks did not. Maybe that's a positive? ????
The food was delicious as always and service is fast and friendly
Hot
Excellent food...great server
Expected better...
Great servers great food love pasy Tuesday's and burgers
Our server Bella was so great! We eat her often and last night was a great experience which isn't always the case
Ordered 3 tacos that come In shrimp or chicken asked for some of each. They were unable, all three had to be the same. Pleasant experience otherwise.
Tried to order take out through phone. Was on hold and forgotten about. Tried to place an order online and kept giving me a general error during checkout. Was just an overall bad experience for a date night. Ended up eating elsewhere.
OMG! I was in last week. Terrible, terrible service. And I cannot believe the incredibly high prices (and how busy it was in there...lots of suckers, I guess). The hostess was really rude. My friend took me here for take out for my bday and I COULDN'T BELIEVE the prices. Not only are the prices ridiculous, the hostess over charged for my little pizza (should have been $15 for the baby pizza, but she charged $21. $21 for a tiny 6 inch pizza. REALLY? So my friend asked her to double check, she said we were wrong, so we just left instead of fighting with her. What a terrible place. My god. People are such suckers.
Amazing food! Loved their pizza! I'm definitely looking forward to going back there!
Excellent customer service.
Inside seating
Beer and pizza, all good. Post ride refueling.
Staff and management are awesome! Food is delicious, consistent, and comes out fast
It was awesome fast and good
Nice thin crust pizza
Over priced below average pizza and wings. If safe and bland is your thing it's great .
My order was forgotten, so did not receive my meal at the same time of the other people. Pizza did not taste good and was sick all night from it. Bad experience.
Friendly service!
Last night ordered 2 medium pizzas 1 Hawaiian pizza the other a pepperoni with bacon for$50 this had to be the worse pizza I have ever had in my life. I so desperately wish to get my money back in return for this so called meal. The pizza is still here waiting for exchange
It was ok
Pizza eas delicious and service was very good
A very nice restaurant.
Portion sizes are good for the prices. Good variety. They have choices that are strictly unique to Boston pizza. So highly recommend trying a different item off their menu. Never disappointed in taste.
Went here because it was late and few options open. Pasta dishes we ordered were the worst we have ever had. They should be ashamed to serve it. Never going back!
Great food and staff
Missed items again delivery,,, three times now we got our order delivered and three times now they have missed at least one item. this should never happen as it passes through at least two check points ( kitchen, foh serving staff bagging it) poor customer service. Not impressed. Go in and eat do not order delivery or you and your kids will be starving.
Very tasty
Really good pizza but the chicken was pink
Had a large take out order and they had it ready within 20 minutes. Awesome!!
Great food and a nice place.
Good service and quality was good.
Good service, I like the pizza
The service was great! Very nice staff and my personal size pizza tasted great!!
Virus protection here, good service, good food
Great Good, huge menu
Great pizza
Lunch specials were gtreat
We ordered 2 small pizzas and paid over $40 .... Not even worth the call to order. Toppings were so slim we might as well just ate bread! Not impressed in the least!
staff is awesome food so, so. There aren't enough gluten or dairy free options.
Nearly unbearable. Sickness and mediocrity were lurking, peering, bleating. I struggle to wash the smell of decay off my body.
Excellent
It's ok. We find for the prices it's not worth it. Our order was a large pizza, small nachos, 1 beverage and 1 soda $85 + tip. We're not cheap people but jeez.
Good food Good Service
The kale salad had no kale. Enough said
Good easy place for food. Not the cheapest but affordable. If you are looking for craft beer, this isn't the place for it.
The poutine was unique. Not my favorite poutine, but not my least favorite. Worth trying once. ???? I've gone here dozens of times. The kids menu has fun options like "bugs n cheese" ???????? Staff are usually very attentive.????️ Clean bathrooms that have music playing. ????✨ Lots of memories here. Sometimes there can be a delay for making the food, but worth the wait.
Excellent gluten free crust
Lovely servers, silly cheap pizza deal
Great food and staff as usual.
Went for Pasta Tuesdays - always a good deal. The 7 cheese ravioli and the lasagna are super delicious. We had a lovely server named Bella B who was very attentive, friendly and efficient. It was an awesome experience. Kudos to BP for hiring such great staff!
I think it might be time to stop pretending they have delivery. They got every item wrong or left something out like the sauce. Wrong dressing. Regular pop for a diabetic after i specified that. This after being an hour later than quoted. Maybe this is a "kyte" complaint as much as it is a BP complaint. This was the most disappointing food order of my life.
Good food but find price a little high
Friendly staff, really good pizza. Great for all ages.
Pasta was super oily (big puddle of oil left over) and the noodles were overcooked. Wouldn't recommend this location.
Food was great. Server was very friendly. It was a good time before catching a movie.
The food is good but the hostess was rude and dumb!
Waitresses are fast and polite
good place
Despite being short staffed at this time, the service was great and the food quality was excellent.
Service was marvellous, food was good, we had a great time overall. Would totally recommend this place.????????
Very good supper. Had a good time. Great experience.
meh
Sit up at the bar, and watch the huge big screen. Draft Beer nice and cold. Some items are same for lunch and dinner. Just a different price for size. So if you go for lunch make sure you say lunch size, or they will give you the dinner size and charge for dinner size. Overall pricing on the expensive side.
Great food and service!
Best place to go if it's your birthday
Great service and delicious steak.
They say they're eco friendly, even going as far as saying they are environmentally sustainable in the back of the menu. It also says that they will only give straws at request. My whole table of 8 ordered waters and every glass came with a straw, although no one requested one. Incredibly disappointed in this restaurant. Shame on them.
Server was absolutely AWFUL, she was soo rude and condescending towards us and the table beside us Food and drinks were okay!
It was f!@#in lit!
The wings were fresh and tasty... not a big fan of the soup. Service was really good all the girls were friendly and efficient.
Very good service
Decent food, good service but a bit pricey. Drink specials are usually good though.
Great service
Clean good food and excellent service.
Great service
By far one of the better Boston Pizzas out there. This is a great place to take the family. Very clean and friendly. Chicken club sandwich is delicious!
Well for a slow Tuesday Sept 25/18 evening approx 7:30 pm, my date and I were greeted by a semi friendly staff, obviously sharing conflicting attitudes between hostess and server! Then ordered a simple Cajun chicken Cesar salad and dry ribs to be shared between the two of us. No garlic toast, and when we asked we were told if u want to pay an addition $$$ ???? since when does Cesar salad not come with garlic toast. We were not offered fresh ground pepper or even if our food was ok?!!! Our drinks were never refilled until we asked! We shared the choc cheesecake explosion but had to ask for whip cream as it was dry???? And had to ask when it was coming as 15 minutes later and we still had not received it???? Again, we had to ask for our bill and waited and waited, then we got up from our booth, oh my goodness, the server finally noticed us???? Wow, Jim ???? are you aware how terrible the service is at your Boston Pizza ????
Always yummy
I was waiting for my pick up order and the wait was pretty long but Lilly was so attentive and she keeps updating me about my order. I usually get angry for waiting for so long but she made me calm and not angry. She's the best. She should get a raise. Not many place can make me feel calm waiting for so long. She's the best.
Cheap drinks, stale nachos
Was a great time
The great thing about Boston pizza is that the food is generally the same at every location and they know how to hire good, enthusiastic employees. The location in Courtenay is no different. Our server was fantastic and she engaged the kids …
Food was tasty, service was fast and friendly.
Sat in bar, service was very slow.
Coffee was only warm . 24 dollar natchos had to be sent back to get warmed up. Not a great or even a good meal
Great food and service
The owner and staff really go out of there way to make sure you have great experience. Ordered four large pizzas best in town! Did not disappoint
A standard BP.
Great place to stop and eat at with a great menu
Always excellent food and service.
Great new menu
I went with my family and ordered what I always order, the steak sandwich. It’s normally delicious however this time it was unseasoned and over cooked and the worst part was they topped my steak with raw uncooked mushrooms. They’re supposed to be cooked. Very disappointed
Great service, overpriced average food
The waitress wasn't very pleasant. Kept rushing us
This specific location should not be at 4 stars for the complete failure of food safe procedures and mismanagement of service. My friend and I ordered calamari and some other appetizers during dinner service, the bartender mentioned it was a slow night. My friend and I waited for our food and chatted, it all came out at once and instantly the plate looked off. In the very dim light I could tell it was white and undercooked as the breading had yet to even show a sign of color. I touched a piece with my finger, the breading was paste like and greasy. I left the plate on the side of our little table. We ate our other food as it was to the best of my knowledge the standard quality from BP. The server came up with her hands full and asked if everything was fine. I simply stated the calamari looked deplorable hoping she would see the complete failure at cooking it properly. When she came back out with the reorder, I instantly jumped into the first bite of the new crispy golden brown calamari. The bland mundane tzatziki and the texture of a crusty shoelace threw me off on the first bite. My friend and I persevered and had another just incase. It was at that exact moment the second flat rubber crunch stopped, there was a familiar looking piece on the plate. Instantly grabbing the piece, checking if it was the piece I earlier touched with my hand I saw it. The same spot where I wiped the greasy breading off with my finger not 5 minutes earlier. I left the plate on the table for a second time now and as we came to our last bites of the meal our server came. Politely I mentioned that the same food I touched with my hand, was Infact the same one brought back out to me. Understandably the calamari was removed off the bill. That was about all the mention that happened of the horrid misfortune of a simple order of calamari. Disclaimer I totally understand you shouldn't expect quality calamari anywhere for the most part, but it should at least be cooked the first time.Never a second time after it touches the table.
Went to BP not long ago. Great experience, happy hour deals, delicious pizza and service was great. Today. Well thats a different story.... waitress was rude and dismissive when asked about happy hour since we just came for it not long ago and said they aren't doing it because of covid all of a sudden which is fine but if it's a new policy people should be made aware of it in a kinder manner. Food was alright, dip was forgotten for wings but waitress otherwise did a decent job. Not the regular BP experience thats why I only give 2 stars
Rustic italian pizza is so good.
Worst pizza! Service was ok but the management was very rude and unprofessional
I enjoy the atmousfeer, I always ask n sit in a booth. I usually only go on Tues nights for the pasta special. Friendly staff, big screen Tv's if you're a sports fan but quiet enough to visit or read a book while you dine, if thats your thing.
I really love the food but they are starting to get pricey.
This was before i ate any fries. Keep in mind this cost an extra 3$. I expect better. Is this a kids portion? Plus they were cold and came with siracha ranch. Most people prefer spicy mayo with sweet potato fries
Got the grilled chicken sandwich, to start. The sandwich was very poorly thrown together. Tomatoes were barely on the sandwich, meat was put in sideways and I had to take it apart and re assemble it myself (granted it was delivered so it …
Nice and far price
Always good food and always friendly staff
Was great !!
Great meals Good prices
Good afternoon specials on appetizers and drinks
Typical Boston pizza food. Nothing over the top, just the other side of mediocre. The place was busy. Our server was super. The bathrooms could use attending. I'd like to go in and not pay 3.50 for club soda and lime (asked for lemon, but the server asked if lime was okay and it would be if the limes weren't all dried out, so I got a dried out lime), after paying 5.65 each for domestic beer and 4.45 for a virgin Caesar. Truly, we all know what food we are getting when we eat there.
Dear BP do not just TRY scrape off unwanted ingrediants and call it plain :( did not enjoy that meal
Tonight was a real disappointment at Boston pizza. My wife's fries were quite cold and my perogie pizza (which I always have) was horrible, hardly any toppings and left a 2inch crust. Come on really, for 32.95 I expect more. We will not be back. The waitress on her first shift was great, ty vanessa.
Did a pick up order was ready when they said it would be fast friendly service
Good food, great people
Thai chicken bites are good.
Nice and quiet with good food and service
Food was great, our server Jade was the best!!
Great pizza, really good other food
Food was excellent .service by staff no quite the same as before the covid pandemic.Maybe because they just recently reopened to sit in service.the service of the wait staff fell a little short.but will certainly go again.
Great food and staff
Bought a pizza from this restaurant. Got home and realized that there was uncooked bacon on it. Called and showed the pizza to the Manager and owner, and they accused me of putting the raw meat on the pizza. I was a regular customer. Now I am done! Absolutely terrible customer service.
The service was excellent
Wings were good,pizza okay but steak was horrible, ran out of vegetables that's not good.BP is loosing their touch once again.
Pasta took 50 minutes to reach our table. Plating was dirty out of the kitchen. Waitress had no common sense by holding out on everyone's entrees until everyone finished their appetizers even for ones that didn't order appetizers.
Great as usual!
Good food, good service!!
Way over priced, food quality is sub par. Took my son for his birthday lunch an the food lacked flavor was cold an the portions were lol a joke for the price...
Great place when you are hungry
Expensive
Excellent pizza, best in town for sure! Recommended! ????
What can I say, Boston Pizza has a demographic they aim to hit and this location nails it pretty well. Friendly service, a TV playing sports at every angle, decent food, domestic beers, a good kids menu, OK prices... we'll be back.