Reviews of Air Canada (Night Club)

9 Roméo-Vachon Blvd N, Dorval, QC H4Y 1G8, Canada

Average Rating:

DESCRIPTION

We've got the feddbacks of real people like you who used the services and products of Air Canada (Night Club) in Châteauguay (Canada).

At this moment the business gets a score of 4.1 stars over 5 and this score has been based on 127 reviews.

You may have noticed that its rating is quite good, and it is based on a large number of reviews, so we may think that the rating is quite faithful. If there are many people who bothered to value when they've done well, it works.

You know that we don't usually stop to write reviews when they are good and we usually do it only if we have had a problem or issue...

This Night Club is classified in the category of Lounge.

Where is Air Canada?

REVIEWS OF Air Canada IN Châteauguay

Richard Michel

(Translated) Very good service (Original) Très bon service

Francois Marineau

Nice lounge. Great choice of food and drinks with a view.

Aparna Asthana

At Montréal Airport

Djamila Al

Ok but no shower, also ladies bathroom not very functional - only one sink, no shelf for bags or anything.

Jun Li

Nice staff and food

Mika Ho

Jamie Mackay

Clean

Greg Gomes

Finally an Air Canada lounge with good food

Soo-Myung Pires

(Translated) Pleasant, nothing to blame if it is the air conditioner but it's not much. Very clean and professional! (Original) Agréable, rien à reprocher si ce n'est le climatiseur mais ce n'est pas grand chose. Très propre et professionel!

irma de frias

Great flight attendants

Constantin Temcheff

Smells food. More like a fast food restaurant than a Business Lounge

Vicente JUNO REJUNO

(Translated) Typical airport venue where you have to go yes or yes or choose another with similar characteristics (Original) Típico local de aeropuerto en el que tienes que ir sí o sí o elegir otro de parecidas características

Hervé Garcia

As usual without surprise.

Vincenzo Trombetta

This is how all Air Canada Lounges should be

Rachel Donovan

(Translated) Outstanding service! (Original) Service hors pair!

Raymond Oesterreich

Wonderful experience, stellar service, an exceptional bartender.

Josef Michailov

Nice lounge, fresh food, lots of space

David Mowbray

This newly renovated lounge started on the right foot about two years ago. Good food, a nice bar with single malt whisky, and a cook who did nooodle dishes on demand. That was then. This is now. Food variety reduced - fewer options. Food quality/flavour now bland either no character. Last two visits "We ran out of single malt". It implies there is a daily quota, or they've just abandoned it. This is a disappointment for sure. Maple leaf lounges are managed by a contracted service provider. I think they are slacking. To bad. They had a good thing going.

[ David ]

Really nice lounge! Huge improvement since they reopened, specially on the food front!

Ahmed Elmansy

Its an amazing lounge

Chris Hill

Top notch service. Business class international flight was a dream.

Oliver H. (MatchaSan)

(Translated) The Air Canada International Maple Leaf Lounge is great. You can rest well before your flight. Or you sit down at the bar and meet some nice people. I really enjoyed the 3.5 hours to the flight. Traveling is fun. (Original) Die Air Canada International Maple Leaf Lounge ist toll ausgestattet. Man kann sich vor seinem Flug sehr gut ausruhen. Oder man setz sich an die Bar und lernt ein paar nette Leute kennen. Ich habe die 3,5 Stunden bis zum Flug sehr genossen. So macht Reisen Spaß.

Michael Blicher

This lounge would get five-stars if they offered something more than cold salads and tortilla chips outside of specifically designated meal hours...

Zizzou stef

(Translated) Very nice to rest (Original) Très agréable pour se reposer

Phillip Hallmann

Very nice lounge with fancy drinks, good personnel and welcoming atmosphere.

Oldrich Houba

Food and drink selection are mediocre. Showers are top notch. Decent amount of work space

Christian Muzzio

Fabulous service. Good food and friendly staff make this the must-have for frequent travelers.

Liliana Olivo

Nice

Senthil Ratnasabapathy

Good food. Fantastic service

C.J. Wang

Thr spaghetti is the best for long distance travellers. Feel free to take a shower here. You can ask the staff to unlock the door for you with boarding pass approved. Not luxury but cozy. Good enough. No alcohol before 11am.

Rasmus Rindom

Easy to find your way around this airport

Morgan Meldrum

Nice enough lounge but extremely busy and noisy when I was there (Thursday afternoon)

catface supreme

Sherman Hon

The made-in-front-of-you pasta is quite a nice touch.

Raymond Lai

TRANSBORDER LOUNGE - Large, bright, and welcoming. Floor the ceiling windows overlooking the tarmac. The food options are definitely limited (soup and salad with chips), but the drink selection is decent. The seating is comfortable and the environment is very pleasant.

Chris Cocek

Very nice lounge right between international gates 52 and 53. Excellent layout and wonderful selection of food, drinks. Great views of planes on tarmac.

Photo Thomas

Reasonable good lounge with sufficient space and very comfortable seats to relax. Located near Gate A52. There is a nice 737 Max aireplane model in the lobby of the lounge. The entrance is at the ground floor and you can either take the stairs or the elevator after your documents have been checked. I was disappointed by the selection of the food, also limited healthy options, no fruits and no desserts

L'Univers du Reiki AnniePoirier

(Translated) Pleasantly surprised Lots of space Affordable meal Impeccably clean And above all very easy to board (Original) Agréablement surprise Beaucoup d'espace Repas abordable Propreté impeccablement Et surtout très facile à l'embarquement

Miguel Garcia Palomares

(Translated) Excellent salads and pasta Pre-flight rest with a variety of drinks! (Original) Ensaladas y pastas excelentes Descanso previo a vuelo con variedad de bebidas!

Walter Kowalski

Good stuff.Bravo Air Canada

Mich Pech

Mario Daigle

Average lounge. Not much food selection; a soup and some salad. Great bar though; very friendly bar staff.

James Turner

André “AK” K.

(Translated) This newly designed Maple Leaf Lounge is very spacious, modern and yet cozy. Numerous seating options up to private lounge chairs with a view of the apron are offered. All drinks are freshly prepared at the bar. (Original) Diese neu gestaltete Maple Leaf Lounge ist sehr weitläufig, modern und dennoch gemütlich. Zahlreiche Sitzgelegenheiten bis hin zu privaten Loungeliegen mit Blick auf das Vorfeld werden geboten. An der Bar werden sämtliche Drinks frisch zubereitet.

EJ ohta

Best food with best service here, prefect airport lounge have seen so far. This pasta chef is wonderful. He is so professional at his works

Emma Ayla

Nicole Subramaniam

Nice lounge. It was good to have a relaxing place to wait in for long connecting flights. That is worth the extra however not great for short connections which would be not worth while.

Monica Feldman

Good place while waiting to catch a flight. Staff is very friendly and took good care of us when our flight was severely delayed well into midnight.

Milan Claeys

Nana Wax

Marco V.

One of the very best lounges, comfy armchairs and great choice of food ! Didn't even care wifi wasn't working ????

michel harmon

very nice and quiet lounge space with variety of food and beverages. an active cocktail bar. very nice and helpful staff. Need to expand the food offering.

Derek Tong

Very nice lounge. It wasn't busy during my stay (midday on a Tuesday). Transition from breakfast to lunch was happening, so there were eggs, sausage and hash browns, followed by veggie pasta and flatbreads. The Japanese noodle bar was being prepped while I was there. Alcohol is served starting at 11:00.

Petros Geroulanos

A spacious and clean lounge with a good layout. There is a serviced bar for spirits and cocktails, a drinks and snack buffet mainly with nachos++. The food corner was not attended for my 5pm flight. Some sad farfalle primavera were on offer. They were overcooked and had already taken on the colour of the veggies they came with. This is a shame as departing for Europe, it is better to eat in the lounge and sleep on the plane. Staff was polite and on top of things. I did not see any shower facilities but was not looking out for them. A WiFi printer and scanner is available.

G C

The menu is disappointing. Not with being in the program..

Marc Pilmann

Very nice lounge with a view of YUL tarmac. The food is good with a choice of freshly cooked food or buffet. Definitely recommended and much calmer than the terminal itself.

Flavia Naegele Dutra Lima

Very poor... After many flights with a different airline my husband and I decided to flight with Air Canada due to Covid that has registered great number of cases in USA. Unfortunately it has been a nightmare. We are traveling with our 3 months old son, so we called to Air Canada ahead of time in order to book our seats and request the bassinet to our baby. However, even with everything booked in advance they put us on separates seats without the bassinet!! As soon as we arrived in our first stop Vancouver tô Montreal - 5 hours flight) we called Air Canada to complain and ask to fix the issue at least for our next stop which will be the longest ( Montreal to São Paulo, more than 10 hours flight). The agent from customer service only apologized and said there is nothing he can do, plus said he could see our request but he couldn’t explain why they haven’t booked our seats and guarantee the bassinet. It is our first time traveling with a baby, which is not easy, and now, thanks to you, Air Canadá, it will be an unforgettable nightmare. Definitely, this will be my last time flying with you.

marianne culbert

Love this lounge. Bright with lots of windows. Lots of space. Good selection of food and beverages. Washrooms are clean. Staff is friendly and helpful.

Goncalo Coimbra

Seriously no service and terrible food.. Don't waste your time

June P

Bad attitude from the person at the front desk. It’s obvious she doesn’t like her job and doesn’t care about guests. Doesn’t even want to listen to what we had to say, just submissive and condescending attitude.

Zehra Akyol

Cold, that is how I'm feeling now, no need to keep this cold. I'm wearing my jacket. The food is ok but it is also quite late now, maybe it is better for morning or lunch.

Laurent De

(Translated) Very well (Original) Très bien

Kevin J.S. Duska Jr.

Nice decor. Food is palatable but lacking variety. Not s 5 star experience.

Dee Niyo

Matthew Coull

Very nice selection of good food. A+

Miriam Tejada

Flights on time. Food must be free????????

Sadna Shahani

Amazing food great place to relax, great bar

gaby!!!! narcia

????????

Ruben Padilla

Great!!!

Marc Houle

Nice! Great atmosphere with a wonderful bartender...sorry but I didn't get her name but she was so energetic and real...just loved her. She was on from 4 to 7 PM when I was there...nice signing voice too! Food was also good and cleaning staff were so attentive...well done all !

Alexa Brierre

Bassam A-Naim

Good rest and quiet.

Robert McPherson

One of the better lounges since renovations. Food cooked and served right there.

Max Pechennikov

Super!

Benjamin Walsh

Micou M.

(Translated) Very good (Original) Très bon

Antoine Lemieux

Lots of travellers. Very nice surroundings. Food is good. Service is good.

Benoit Arsenault

(Translated) Quiet and clean. All you need from a First Class lounge! Drinks and meals are served! Staff is courteous and multilingual! (Original) Calme et propre. Tout ce que l'on s'attend d'un lounge First Class! Breuvages et repas sont servis! Personnel est courtois et multilingues!

Kolin Baetz

Great service

Robert Jug

Maple

c y

(Translated) relatively small selection of food pretty loud fine drinks (Original) relativ kleine essensauswahl ziemlich laut feine drinks

Montserrat Roig Terradas

(Translated) It cannot be accessed if you do not have an advance reservation. It should be able to be sold instantly. (Original) No se puede acceder si no tienes reserva prèvia anticipada. Tendria que poder venderse al momento.

Hemant M Shah

Breath of fresh air Lounge

Sebastian Sylwan

Freshly made warm dinner is always a highlight

Colleen DeVeyrac

I travel frequently and the reason I am giving this a 1 is I just had the rudest encounter with the front desk attendant. She was rude, condescending and ignorant. Customer service not in her repertoire.

Biagio Passaro

(Translated) Great (Original) Ottima

Alain Savoie

JP Filion

Just enough luxury, alcohol and food included; chef station and small buffet at meal times.

Vicente

Mohamed Sekkak

Excellent

Chas Ellis

Good flying experience

Soner Bekleric

Great place and i guess it is far better than the one in Toronto

Srinivasan Krishnamurthy

Crammed lounge. Poor seating. Food okay.

Neli Karachorova

Great food selection. Good service. Clean and cozy. And on top of it there is a chef that can cook for you fresh dinner

Brad Sundberg

Excellent Lounge!!!

Khaled Joober

Very slow service

Lalit Singh

Nice

Gaetan Martineau

(Translated) Excellent atmosphere, very large quiet space before taking the plane. (Original) Excellent ambiance, très grand espace calme avant de prendre l'avion.

Antony Psaroudakis

(Translated) Excellent lounge I suggest you try the guacamole sauce. (Original) Εξερετικο το lounge σας προτείνω να δοκιμάσετε την σάλτσα γουακαμολε.

Mauricio Ramirez

Good VIP lounge. Come with a little extra time and enjoy good food and drinks.

Michael Sims

Excellent place to unwind!! Food in the international is fantastic!! Leave the kids at Quiznos! The update in the international side is world class. The staff are friendly and inviting. For those who complain,. All I can say is go to the lounge in Edmonton. Bahahaha. You'll have a better experience with the kids at Quisnos !

Rod Shogren

Waiting for Business class flight. No sparkling wine in the lounge. Hardly any snacks. Couldn't they have cheese plates? It's really down market.

Jean-Christophe d'Anjou

Mike K

J Hart

Deirdre Piggott

If you are traveling first class nice, but rundown and old.

舒为群

(Translated) it is good! There are edamame, corn flakes, delicious corn soup, and a lot of wine. By the way, espresso coffee must be given five stars! The best lounge in the Star Alliance, with less people, comfortable seats and good service! (Original) 好!有毛豆有玉米片,有好喝的玉米汤,酒也不少,对了,还有浓咖啡必须给五星!星空联盟里最好的休息室,人少座位舒服,服务好!

Claire Tsao

Spacious lounge, nice interior design, wonderful view, friendly staff and good food. Love this brand new international lounge.

J Mukerji

Good selection of snacks and beverages

Enoch Aboagye

Relaxing

Markus Petrac

(Translated) Pleasant lounge with its own bar. The bartender even mixed drinks on request. I found the food selection a bit poor, but still better than the average by American standards. Toilets were clean and all the staff were extremely friendly. (Original) Angenehme Lounge mit eigener Bar. Die Barkeeperin mixte sogar Getränke auf Wunsch. Das Essenangebot fand ich etwas mau, für amerikanische Verhältnisse aber immer noch besser als der Durchschnitt. Toiletten waren sauber und das ganze Personal ausgesprochen freundlich.

Billy Aurah

Star airline

James Cridland

As I write this, this flagship lounge is a dingy place with limited food options, no showers, and essentially made of two rooms full of chairs. It's a temporary arrangement. The new Maple Leaf Lounge, downstairs, opens "in summer 2017" - we're in summer 2017, but I guess we have two more months of the summer still to go technically. Here's hoping I can refresh this review then.

Elliot Yeo

The new AC international lounge is a great space. Much better food choice.

Iman Ayorinde

Maridel, Chris, Marina, Hanaa, and Émilie BEST MAPLE LOUNGE STAFF IVE EVER BEEN AROUND!!! Constantly ensuring you have a great experience and making sure you are updated with flight times, gate changes, etc. Throrughly impressed with their hardwork and can’t wait to come back!!!!

Bruno Ricardo

Great food and drinks selection and great service. I just wish the Maple Leaf Lounge at the Pearson airport in Toronto was half as good as this one. Completely different atmosphere and comfort. Made to order dinner and paninis and drinks. Free and fast wifi

Ovi Chis

Christopher Macdonald

Chef Station is nice, but only one dish is cooked at a time (noodles at dinner, eggs in eggs in the morning, etc.) The rest of the food is completely meh. Not enough places to plug in laptops.

Arne Marcus Berg

(Translated) Great airport (Original) Flott flyplass

Urs WearBear

(Translated) ❤️❤️❤️ (Original) ❤️❤️❤️

Karen Vautour

Nice quiet place to pass the time, decent snacks and drinks available.

Alexander Edmunds

I've never been to this place, not sure why I got this but I'll put 3

Petrika Shorro

It was my first time very nice build won't be the last it's worth the fee

Didier Landry

Does it really make sense to rate a lounge? Oh well, Google is asking me to... Great overall. I don't know if I would pay to go there (probably not) but if you have access for free, why not?

Alex Passini

I don't typically give 5 star reviews on airports, but the Maple Leaf Lounge was amazing experience. Lunch buffet, free coffee, drinks, showers and lounge rooms. Best connecting flight ever!

Austin Otsu

There's a whole lot of work that needs to be done with the food quality, upgrading the facility, service etc.

Jaeger Mah

INTERNATIONAL LOUNGE: The brand NEW lounge is gorgeous! Stunning design, nice wine selection, latte and espresso, a bartender (with great bar selection), a tasty menu and plenty of comfortable seating. Showers and towel service are a huge help during a long stay. It’s the best lounge in YVR.

Jackson Seng

Open bar and they made excellent cocktails.

laurent

Sara Curiel

(Translated) No snack, everything is sold, for a 5:00 hrs trip Montreal Vancouver, 2 small glasses of liquor offered, task seats, touch screen program in Portuguese, and defective, it was necessary to make contortions with your fingers to arrive to choose the menu, seats still with headphones, armrest, quite uncomfortable. (Original) Aucun snack, tout est vendu, pour un voyage de 5:00 hres Montréal Vancouver, 2 petits verres de liqueur offertes, sièges tâches, écran tactile programme en portugais, et défectueux, il fallait faire de contorsions avec les doigts pour arriver à choisir le menu, sièges encore avec les écouteurs, appui bras, assez inconfortable.

Philippe Bureau

Great to recharge before a flight

D Chan

Five stars accommodation

Parkview Dental Vancouver

Rude receptionist. We decided not to use the longe because of this rude, unprofessional and unfriendly receptionist. Very bad for “guest host organization” to have such a ill mannered front person.

Max Vigeant

One of the great lounge

OUMAR OUATTARA

Food was not great. It was a night flight with zero accommodation for people who wanted to to sleep. No sleep mask, etc... one of the lady crew was all the time running in the hallway kicking my shoulder without even being sorry.

Marie-Helene Racine

(Translated) Good food, open bar, offered with business class ticket (Original) Bonne nourriture, bar ouvert, offert avec billet classe affaire

Daly souissi

3 stars only compared to fence lounges worldwide however 4.5 stars compared to north american ones in general. Food is Ok, when you ask a latte from the bar it s really excellent. Shower is ok ambience is cozy.. Beautiful view with the huge windows...

Francisco Braga

Asked how to get access to the lounge and got told to go around. Staff was in a bad mood. Had left the national bank lounge because it was too full. Maple leaf lounge was simply unhelpful to a point I rather wait at the general waiting area vs getting into that air Canada loubge.

Rafael Rezende

(Translated) Aircraft did not have multimedia devices. (Original) Aeronave não possuía aparelhos multimídia.

cadieux jean

Sajjad Ghaemi

Good place to feel relaxed before your flight.

Patrice Dubé

(Translated) Better development on the international side than on the domestic side. (Original) Meilleur aménagement du côté international que domestique.

Jason Gendron

(Translated) Very pleasant (Original) Vraiment agréable

Ricardo Cruz

youness laalou

good service

Jon S

Does the job and is fairly clean

Yann Avram

Internation lounge : Maple leafs lounge are a pretty good standard worldwide. Always pleasant to hit one of them. The Dorval one has everything you would need: -Quiet -Showers -Comfortable It feels nice to be there. Pretty comparable to a Lufthansa Senator Lounge. On the critique side: - Food (Maple leaf lounge tried to improve lately on their food but still very tasteless) . Still way better than American lounges, no comparison. At least they are trying -Wine: this is Canada , I don't get that we get served Californian wine in a Canadian lounge. This is an opportunity to discover Canadian wines . And there are some good ones . They are expensive but the lounge is one of the best way for travelers to experience the richness of our culture. So please Air Canada , stop with the Californian wine. 4 stars because of food and wine .

Ayman Salameh

(Translated) Very pleasant (Original) Très agréable

Cedric Copin

need better food

PABLO VL

Best lounge I've ever been , same level as Lufthansa lounge in europe Plenty of choices, a bar in case you want something different or just a coffee done by a real coffee machine, nice views and really comfortable sofas

I S

The (not so) new international AC lounge. It is better than the previous one, which more choices and better food. It is comfortable and nice view of the Tarmac.

Ax Acha

Fantastic services

Peter Lyver

Luis Valdivia

I arrived to the lounge with my wife and two years old son, the receptionist was a woman name Sophie according to the tag she was wearing . As soon as we were in front of her my wife and I showed her our American Express platinum credit cards and right away she told my wife that she wasn't the main card holder ( hers is a supplementary card, since I am the main holder) therefore she had to pay to enter and that only I would be allowed without paying a fee, I explained her that the supplementary holder has the same benefits as the main holder , she then became very irritable and truly made us feel bad. Then she went to look at a manual stating that perhaps the rules had change, then she took our cards and proceeded to scan them both just to find out that we were right. Then she told me in a very rude manner that my son had to pay to enter the lounge, which I knew because he is 2.5 years old however the way she treated us was so bad and she displayed such poor customer service skills that we decided to not to use the lounge anymore. I have used it previously in Toronto and had a great experience but unfortunately the representative I found in Montreal, really seemed to want to make sure we had the worse possible experience.

Gilson Torii

Not a lot around here but good to spend some time

Raymond Ta

Great place to relax before a flight. The kids enjoyed the breakfast buffet.

Roger Rivera

It was Amazing

Pantet Yvette

(Translated) Quiet place with the possibility of rest and pleasant snacks. (Original) Endroit tranquille avec possibilité de se reposer et petite restauration agréable.

Niki

(Translated) Very good service! (Original) Muy buen servicio!

Enrique G

(Translated) The airline is terrible. My departure flight was late. On the return trip he canceled my flight being 4 hours above the plane. I did not pay for lodging and in the end I did not give details of the new flight. I left more than 24 hours later and the flight too late. I will never fly again on this airline. (Original) La aerolínea es terrible. Mi vuelo de salida salió atrasado. En el viaje de regreso canceló mi vuelo estando 4 horas arriba del avión. No pago hospedaje y al final no daba detalles del nuevo vuelo. Salí más de 24 horas después y el vuelo también tardo. Jamás volveré a volar por esta aerolínea.

Ange Vivie

(Translated) Nice a bit expensive (Original) Sympa un peu cher

Philippe Hubert

(Translated) Well. There might be a few more workspaces, but the cleanliness and service are excellent. (Original) Bien. Il pourrait y avoir un peu plus d'espaces de travail, mais la propreté et le service sont excellents.

Albert Mak

New renovation and a good place to rest between transit.

C. R. Yuen

Upscale, warm and inviting with great ambiance. Agent at entrance isn't very smiley. Hopefully I get to visit again.

Taste Traveler

Very nicely decorated and comfortable with a very courteous staff Good choice of breakfast nibbles

Алексей Попов

Superb

Nabl

Great milk shake

Drew Rice

One of the best I have been to

Dom Mueller

Very pleasant lounge, got stuck for a few hours at YUL, could not be much better. Staff is very helpful and frendly.

Stephanie Corcoran

Very nice lounge with delicious food served fresh. Excellent experience.

Josh Silver

Great way to start one's journey!

joe kz

(Translated) Great service. Quiet, tasteful. The menu of good. (Original) Buen servicio. Tranquilo, de buen gusto. El menú de bueno.

Alexandra Osei Mills

Perfect

Anne-Marie Corellou

Food is alright, nice drinks. But very noisy and loud.

Mark C. Robinson

Great place to hang for a few hours between flights

Eric Romano

(Translated) Perfect quiet place to rest before a flight. It's very clean as a place. I suggest the addition of electrical outlets, because there are missing! (Original) Parfait endroit calme pour se reposer avant un vol. C’est très propre comme endroit. Je suggère l’ajout de prises électriques, car il en manque!

James Turner

I use the lounges often as part of my travels and find them an valuable part of my travels. I do wish they would focus on food quality a bit more. Sometimes it is very good and in other cases it is near inedible. Other than that issue they are good though Lufthansa’s are better.

Philip Rorke

Very smart, with plenty of comfortable seating and a good selection of food and drink.

Romain playlist

(Translated) very pleasant! (Original) très agréable!

Nathalie Bureau

(Translated) Good service. (Original) Bon service.

Paul Croes

Enjoy most of Air Canada Lounges but Montreal's international terminal lounge is the best

Blanca Avila

(Translated) Very bad airline. I canceled the return flight, they only gave us coupons for 10 Canadian dollars for food at the airport which is very expensive and they were not enough, we had to sleep at the airport because they canceled when we already had hours on the plane, they also treated us very badly, They did not give us certainty in which flight they would reprogram us, nobody attended us at the counter and they only gave us a phone number in which they spent more than 2 hours. To be answered (Original) Muy mala aerolínea. Cancelo el vuelo de regreso, sólo nos dieron cupones por 10 dolares canadienses para comida en el aeropuerto que es carísimo y no alcanzaban para nada, tuvimos que dormir en el aeropuerto porque cancelaron cuando ya teníamos horas en el avión, además nos trataron muy mal, no nos daban certeza de en que vuelo nos reprogramarían, nadie nos atendía en el mostrador y sólo nos dieron un número telefónico en el cual pasaban más de 2 hrs. Para que te respondieran.

Warwick Tucker

Very spacious, which is not unusual. But the new bartender is really something! Great drinks and service - an absolute must!

Nonstop around the World

(Translated) This post is for the Canada Maple leaf Lounge. The service here is extremely good. The service is very friendly and courteous. The dishes are okay and some of them are freshly prepared. There is also a bar. Highly recommended. (Original) Dieses Post ist für die er Kanada Maple leaf Lounge. Der Service hier ist ausgesprochen gut. Die Bedienung ist sehr freundlich und zuvorkommend. Die Speisen sind in Ordnung und teilweise werden sie frisch zubereitet. Zudem gibt es eine Bar. Sehr zu empfehlen.

Susan Dornan-Boulé

Comfortable, clean and good selection to eat and drink prior to your flight.

Fernando Garcia

(Translated) Terrible service (Original) Pésimo servicio

Mahmoud Yassin

Clean and good launge

Adam Hutt

Excellent lounge, can be a bit crowded at times, so pick your seat wisely and bring everything you need for your stay.

Omair

Taking a shower at the airport never felt so good

Steve Grant

Away from the chaos.

Ernest Badalian

Decent lounge. I’ve been to very few better lounges and have been to a great many worse lounges. I guess overall it’s a very nice lounge. Decent food and drink selection. Bright and clean and with friendly staff. Would probably not pay for it if it was not included with my air canada ticket. Like any lounge it’s nice to relax for a few minutes and grab a quick something to eat and drink before a flight.

Allen Chen

Amazing food, decor, and ambience. Great update to a classic Air Canada experience.

Richard Guice

No shower, food is hours old and has a film on it (protective coating?)

Jeff Dale

Great lounge. Food was delicious

Usa Getta

(Translated) Beautiful VIP room for first class or business passengers. Very large and comfortable with many seats available with various types of armchair. Free Wi-Fi fast enough. Food offered of fair quality, although not very varied, interesting the presence of a chef who can prepare dishes at the moment. Absolutely noteworthy are the showers, spacious and well furnished and equipped with toilet and sink. The smoking room is missing (Original) Bellissima sala vip per i passeggeri first class o business. Molto grande e confortevole con molti posti disponibili con varie tipologie di poltrona. Wi-Fi gratuita abbastanza veloce. Cibo offerto di discreta qualità anche se non molto vario, interessante la presenza di un cuoco che può preparare piatti al momento. Assolutamente da segnalare sono le docce, ampie e ben arredate e dotate di toilette e di lavandino. Manca la sala fumatori

Elle.J Jael

(Translated) Impeccable service ... ✈️♿ (Original) Service impeccable... ✈️♿

David Ponce

Pot pourri St-Sauveur

(Translated) Food is heated in the microwave (Original) Les aliments sont réchauffé au micro-ondes

Mahmudul Hoque

Very nice

Kevin Middleton

Decent, modern lounge. Hot food including a chef prepared option. Full service bar. Showers (but you have to go down to the reception desk to get a key). Good views of the ramp.

Martin Stuart

It's a decent lounge, with a good array of food options and currency exchange counters every four gates or so. One odd thing: the public feedback option in the bathrooms have buttons. Of all places I would use public buttons, an airport bathroom is not one of them.

My Name

Comfy, quiet and good food.

Ferhat Ozkasgarli

It was a good place. I highly recommend. The place does not deserves 5 star because printer does not work.

Florian BERSIER

(Translated) (international lounge not to be confused with the other two US and internal) Superb lounge which has been redone in the last few years, it's pleasant, there are different spaces according to the wishes / needs of the moment (relax / business). A full bar with bartender quj makes superb cocktails on demand. There is also a full buffet for dining as well as a stand in partnership with the famous chef of the Park restaurant in Montreal, Antonio Park, who offers a daily special prepared before your eyes with Asian and Brazilian inspirations. Everything was really excellent and well above the national bank lounge next door. Only downside the service is variable depending on the people, the Manager this evening was very noisy and constantly on the phone, too bad. (Original) (lounge international a ne pas confondre avec les deux autres US et interne) Superbe lounge qui a été refait dans les dernières années, c'est agréable, il y a des espaces différents selon les envies/besoins du moment (relax/affaires). Un bar complet avec barman quj réalise de superbes cocktails à la demande. Il y a également un buffet complet pour manger ainsi qu un stand en partenariat avec le célèbre chef du restaurant Park à Montréal, Antonio Park qui offre un plat du jour préparé à la minute devant vos yeux aux inspirations asiatiques et brésilienne. Tout était vraiment excellent et bien au dessus du lounge banque nationale juste à côté. Seul bémol le service est variable selon les personnes, la Manager ce soir la était très bruyante et constamment au téléphone, dommage.

Ruby Lin

1 star as of my current posting because I can't even get access to the lounge yet. Everyone be prepared, they open at 9am on a Sunday (and most days) - note the Plaza Premium Lounge is already opened. Mom and I were thinking we could get to the airport early to enjoy the lounge as our flight departs at 11am. Needless to say that dream has been throughly quashed for the next 20minutes until the pinched-faced-hates-the world-attendant opens the door! I don't even care that it's opened at 9am!!! What really pissed me off was the fact we got YELLED at by this (censored) attandent. She basically ignored us for the 5mins we were standing out there, throroughly not giving a damn, then tried to shoo us away then followed up with an incredibly crass "9'o clock!!!! It's ON THE DOOR!!!!!" Like we were some idiots. Definitely not the treatment you'd expect from flying business, or flying any class. Couldn't she have nicely said "the lounge doesn't open until 9"? Instead of screaming at us? I don't care how nice the supposed "revamped" lounge is, if the people you hire to man your front desk is anything like this lady...well, good riddence.

yoR Velcom

Clean. Nice. Food is over priced

Sofiane H.

Good lounge but definitely Toronto lounge is much better!

Tito Villanueva

Excellent services

fabrice Munozcano-muller

(Translated) 100 times too expensive and food taste. (Original) 100 fois trop cher et bouffe degueu.

Dwight Mihalicz

Fresh, new lounge. Stir fry bar. Regular bar with excellent service. Staff are all friendly and attentive. One of Air Canada's best.

Andreas Abrahamsson

Excellent food but no WiFi, so essentially useless as a business traveller. Be warned!

Naveen Lohchab

Pro

James H

Nice and relaxing atmosphere. There is made-on-the-spot spaghetti to die for, very delicious. The food service staff was pleasantly chatty :-:)

Marc Timothy

Rodger Chuah (RCKC)

Very nice business lounge

Enrico Fedi

Nice lounge, one of the best that I have visited.

Fabio

(Translated) Good cocktail bar but poor selection of food, actually only chips and salsa. The pots would all be empty. Upon request, people only looked with their shoulders. (Original) Gute Cocktail-Bar aber schlechte Auswahl an essen, eigentlich hab es nur Chips und Salsa. Die Töpfe wären alle leer. Auf Anfrage wurde nur mit den Schultern geguckt.

Robson Jaime Dutra

(Translated) Lounge with all the comfort and infrastructure necessary for passenger relaxation before a long flight. It has a meeting structure, a break room, a reserved meeting place, a printer work area, selected coffees, drinks and beverages, as well as dishes signed by chef Antonio Park. (Original) Lounge com todo conforto e infra estrutura necessária para o relaxamento do passageira antes de um vôo longo. Conta com estrutura de reunião, sala para descanso, local reservado para reunião, área de trabalho com impressora, cafés, drinques e bebidas selecionadas além pratos assinados por chef Antonio Park.

Mat Adcock

Really poor customer service with the waitress refusing to speak to me in English (apologies I do not speak French). No alcohol served until 11am, so you can't start your holiday with a beer if you're on an early flight. ????????

Perry Adriano

Comfortable, on time during oir travel

Dana Gorbahn

Fabulous! Best Maple Leaf Lounge I've experienced!

Nancy Adriana Escamilla

Excellent services and an amazing taste in all the food they have. A nice place to relax.

StiLL Ro

As all the lounges get more and more premium be prepared to enjoy all the awesome amenities here at MLC.

WILSON GABRIELLI

AMPPRO Tech

The worst airline bar non

Yanick Villeneuve

This is a great lounge with great service, make time spent at the airport much more enjoyable.

Laurent Duveau

Better than the Domestic Maple Leaf Lounge, not just salad and pizza here, there is a real chef!

Julien Tetrault

(Translated) Beautiful selection of products, and attentive and warm service (Original) Belle sélection de produits, et service attentionné et chaleureux

Jean-François Rochon

Nice bar with barman / barmaid in attendance. They made a decent old fashioned for me. Enjoyed it with nachos, guacamole and salsa and a feta grapefruit salad. Buffet also offers made to order Asian noodle dish. Comfortable and relatively quiet space to wait for your flight.

Gabriel Jabbour

Gr8 lounge & gr8 lunch & dinner options!! Shrimp pasta made to order!

walid madhoun

Compared to other lounges it's just ok.

Michel Laprade

Very nice place. Lots of good food and drinks. Different seating areas. Relaxing ????????????

Kareen Heineking-Schuette

Good food. Equipment bit run down and could be cleaner.

G Lew

Clean, modern, not crowded, quiet. What more can you ask?

Paul Klibanski

(Translated) Comfortable, but a little tight at rush hour. Catering perfectible. (Original) Confortable, mais un peu serré à l’heure de pointe. Catering perfectible.

Pierre-René Blouin

Jose Marques

Fabulous place

niusha A.i

good cocktails. I really love sweat cocktails and the ones with maple syrup were great.

Mario Bittencourt

Nice environment. Good food and just enough balance between silence and background music

Bertrand MARIE

(Translated) Air Canada the company which opens 2 counters for families and 14 for others, waiting 1:20 with children is not fun. And there is not a manager to realize it on the other hand what the wind blows, dismaying! (Original) Air Canada la cie qui ouvre 2 comptoirs pour les familles et 14 pour les autres, attendre 1h20 avec des enfants c'est pas le fun. Et ya pas un managers pour s'en rendre compte par contre qu'est ce que ça brasse du vent, consternant!

Tania Llerenas

(Translated) The telephone customer service staff has been very friendly and helpful on both occasions that I need to make changes to my automatically assigned seats. My only but was at LAX, when I was supposed to check my luggage 4 hours before the flight (international, confirm with the airline), but the counter did not open until 2.5 hours before the flight, causing many of us to wait for more than an hour to be able to document our bags. (Original) El personal de servicio a cliente vía telefónica ha sido muy amable y de mucha ayuda en ambas ocasiones que necesite hacer cambios en mis asientos asignados automáticamente. Mi único pero fue en LAX, cuando se suponía que podía documentar mi equipaje 4 horas antes del vuelo (internacional, confirme con la aerolínea), pero el counter no abrió hasta 2.5 horas antes del vuelo, haciendo que muchos esperáramos por más de una hora para poder documentar nuestras maletas.

StudioPhotobook

(Translated) It's beautiful (Original) C'est beau

Qarrthiquoe S Aiyer

Drinks are good. Veggie stuff passable. Not much of choice.

Frédérick B.

(Translated) A small international lounge for business class travelers from YUL, unlike the big international lounges like DOH, IST or LHR, the Maple Leaf Lounge does the job, but of course we're far from choice of foods and wines / beers / beverages as elsewhere on the planet. Nice view of the tarmac / runway 06L / 24R. 3/5 visited in February 2019 (Original) Petit lounge international pour les voyageurs en classe affaires au départ de YUL, aucunement comparable aux gros lounges internationaux comme à DOH, IST ou LHR, le salon Feuille d'Érable / Maple Leaf lounge fait le travail, mais bien sûr, on est loin du choix de nourritures et vins / bières / breuvages comme ailleurs sur la planète. Belle vue sur le tarmac / piste 06L/24R. 3/5 visité en février 2019

Yuriy

Not that friendly service, no smiles, not welcoming

STAR ALLIANCE FLYER

Well you guys could checkout my videos for detailed descriptions. Flight from Vancouver to San Francisco! Air Canada has two maple leaf lounges in Vancouver, one for domestic, and one for international. For both of these lounges, highlight is the generosity of alcohol! But NO CHAMPAGNE.... Food offering in domestic lounge is poor, only 2 salad at noon time!! Same for US departure! The one on international side is slightly better, they are currently expanding the MLL for the international one, it offers sushi, spring rolls..... On the second floor!!! But compared to world standard, the maple leaf lounge truly do need a serious upgrade!

Alisa M.

Love the air Canada lounges. The domestic one I think needs an update in comparison to the US side but maybe it will come. Good selection of breakfast. Wish they had a few more options for lunch and dinner though it’s pretty limited compared to breakfast! It is nice to stay here opposed to sitting and waiting in the main airport. Always pleasant staff too!

C K

Still prefer other lounges (I.e.Cathay Pacific), although quite nice overall.

David Gagnon

Comfy but lack of food variety. Only shrimps pasta offered as a warm meal

Om Namonarayana

Good !

Simon Bernard

(Translated) Super lounge with professional and courteous staff. Bravo Air Canada to YUL. (Original) Super lounge avec un personnel professionnel et courtois. Bravo Air Canada à YUL.

Marylene Dumollard Moreau

(Translated) I love going to Air Canada before traveling. Great food and pleasant time assured before taking off :-) (Original) J’adore aller au salon Air Canada avant de voyager. Très bonne bouffe et moment agréable assuré avant de décoller :-)

Amadou Thimbo

(Translated) Great company (Original) Grande compagnie

david boriboune

Free food, free drinks! Clean washrooms.

Richard Heller

Really new and nice. This is the International Lounge. They have a chef here too and a full bar. Was here on a Sunday and it was not busy at all.

Lorena Ardila (Lola Rocco-la)

Rahul Singh

Nothing much to talk about at all! Uninspiring layout, seating and amenities. Really small for an international lounge, especially when compared to Lufthansa lounges at either Munich or Frankfurt. Food was insipid. Small choice of wines and only one beer... I've seen much much better!

George M

This is one lounge for Air Canada that I can say is excellent. Large and spacious, however when busy, it can be quite crazy. The food selection however is excellent and quite diverse, and very delicious. Very easy to access and close to international gates.

Bobby Inglis

Good place

Mike Ambacher

Food and drinks available, but often very crowded

Fred Sangster

Great service good food and great cocktails

Jim Henderson

Best place to wait for your plane!

Jacob Rosenbaum

Not to bad but very crowded

Peter McLorg

Nice lounge comfortable seating TV big-screen free simple food and drink very handy at a busy airport.

Martin Jung

Cozy, good service and really decent food

Glen Luker

Great place

Sam Zolo

Tina Power

Fantastic food , some of it made to order . Lots of private seating areas . Pristeenly clean .

John-Paul Dau

Pretty shocking how poor this lounge is. Food quality is average, tiny space crammed full of travellers and you have to reach down between peoples legs to get to a cold drink. The only shining star is the Clamato juice in the fridge.

Panos Tzivanidis

Nice atmosphere, clean with very good bar and very good quality food. Many different type of seating arrangements and not crowded ( I was there early afternoon)

Wing Wong

Much much better than the old lounge! Great interior design and great lunch selection.

Jose Manuel Isaguirre

(Translated) Excellent (Original) Exelente

Frank Ellis

Nice Airport but, they need to work on the length of time you have to spend going thru security. Too many people not nearly enough staffing...

RP Thubten Thundup

(Translated) The living room could offer less luminous, more restful spaces. It feels a little teop cramped! (Original) Le salon pourrait offrir des espaces moins lumineux, plus reposants. On s'y sent un peu teop à l'étroit !

Matt Jenkins

Really nice lounge. Staff are all over this place. Clean and organized and good service. Showers if you so desire, tons of magazines and chef making food plus loads of comfy seating and natural light.

Jesse D

Always a good place to get out of the airport chaos.

David Bishop

Gilles Allain

(Translated) We enjoyed our visit to the lounge before our honeymoon trip to Greece. ❤❤❤ (Original) Nous avons bien apprécié notre passage au salon avant notre voyage de lune de miel en Grèce. ❤❤❤

jd RJDGROUP

(Translated) Nice good layout (Original) Agréable bon aménagement

Mario Major

(Translated) Best pre boarding lounge at Trudeau Airport (Original) Meilleur salon pré embarquement à l'aéroport Trudeau

Philippe Bir

Correct

Ian M

Only 1 bathroom stall I'm the men's restroom. Always a line. Food is standard for a lounge. Just OK. Probably more of a 2.5/5 for an international lounge. Very blah.

Kristens MANNI

(Translated) Airport rather well organized, we are well received, the staff is available when needed. (Original) Aéroport plutôt bien organisé, on est bien accueilli, le personnel est disponible en cas de besoin.

Layne Shutt

Very overcrowded,no seats

Andreas Hopf

Not what I would expect from Air Canada.

B Cameron

Bright sunny lounge overlooking the runway. Lots to drink and quality snacks

Carole Mongeau

(Translated) Breathtaking I loved it (Original) Époustouflant j ai adoré

Dave Plourde

Nice loundge :)

Jim Kilmer

Decent domestic lounge with good breakfast. Gets very crowded at peak times, and hard to find power outlets.

Boban Mandic

Nice

CR Ong

Very nice lounge with good facilities and decent selection of food for a comfortable transit area.

Werner Kummer

(Translated) Clean and orderly. ???? is available from 11.00h (Original) Sauber und ordentlich. ???? gibt es ab 11.00h

Etienne M

Much better than the domestic lounge!

Anne-Richard Olenik

Very spacious and welcoming, a lovely buffet with a nice selection of food. All together, a peaceful environment at while waiting for your flight.

majed m

The worst flight I ever had

Frédéric Rod

(Translated) OK no more! We are still far from lounges lounges Emirates. (Original) Correct sans plus ! On est encore loin des salons lounges de Emirates.

Ian Davey

Air Canada lounge is modern,spacious and bright . The lack of food choices is disappointing considering this airline is a Star Alliance member.

Bernard Mercier

Good place to rest. Showers available.

Linda South

Anastasios Kokkoris

Very good service

Tracy Kolenchuk

A pleasant break while stuck in the airport for quite a few hours.

Brandon Hawkes

I don't know where you found Christopher ( The bartender) at this lounge, but you better keep him. Extremely nice and respectful young man. Enjoyed my stay 110%. Thanks for the selfie.

Michel Lessard

(Translated) Excellent (Original) Excellent

Philippe Chevalier

(Translated) Tasty dinner, service with onions. (Original) Dîner savoureux ,service aux petits oignons.

adioable

Great way to travel

Cathy Deckelbaum

sa as

(Translated) narrow. Finding a place to sit is a pain. There is alcohol. (Original) 狭い。座る場所を探すのも一苦労。アルコールはある。

Alyssa Mendez

(Translated) Angel hair with shrimp were perfect! Relaxing stay before our departure. (Original) Cheveux d'ange aux crevettes étaient parfaits! Séjour relaxant avant notre départ.

Pragati Dhingra

Good place to relax for a bit. Spacious, comfortable with good food and drinks.

Majorpic Majorpic

(Translated) Super the holidays began to lounge (Original) Super les vacances commencea se salon

Arnold Free

For an AC lounge it is pretty good, and far better than a typical North American airline lounge.

Nir Ovadia

Andre Robert

(Translated) Not good pie too expensive (Original) Pas bon pie trop cher

Monica Hall

Thank you for recommendation, definitely gonna have to try it, fingers crossed I meet my soul mate there????

Jeffery Monaco

Loved flying with them always

Aurelio Ferrazzano

Good quiet friendly personel. Nice for the travelling and connecting passengers. A relaxing place.

John Harvey

Food choices very poor

Bruce Faulkner

Great terminal to fly from. Excellent service.

Kathleen Batt

Employees are kind...clean and good food

Paolo Conrotto

Everything ok

P W

There is no hot food between 9am-11am. Snack selection during 9am-11am is limited, baked goods include toast, croissant and mini chocolate croissant. No alcohol served until 11am (even though restaurants in the airport start serving alcohol at 9am). Front desk staff is nice but we encountered an unfriendly and unhelpful staff inside the lounge so was not a positive experience.

Jan Haemers

Not so nice

eduardo diaz

(Translated) Very good service (Original) Muy buen servicio

Peter M

I am so gratified to read a review that the new lounge is OPEN! The old one could not be called a lounge and I would almost have paid to go into the Plaza lounge. Will be trying the new one today and am eagerly anticipating.....

Kyle Delisi

Claude Benoualid

Olawole Awofisayo

Excellent ????

Adam Vaillancourt

Beautiful international lounge! Love the natural brightness from all the windows. Lovely staff! Had a wonderful time at the bar with Christopher! He is great company while waiting for the flight! Also makes wonderful drinks! I will certainly recommend this lounge!

philippe halleux

(Translated) Nice lounges, but difficult communication with the staff ... (Original) Beaux salons, mais communication difficile avec le personnel...

Joe Nohra

Good one

Sebastian Rohde

Steffen Gärtner

(Translated) Very nice Buissenes lounge super nice staff (Original) Sehr schöne Buissenes Lounge super nettes Personal

Samuel de Saint Laurent

(Translated) Correct lounge - food not up to the standards though (Original) Lounge correct - nourriture pas à la hauteur cependant

Bénédicte PORTES

(Translated) Nice staff but really low end meals and very uncomfortable seats (Original) Personnel agréable mais repas vraiment bas de gamme et sièges très inconfortables

Richard Tock

Jean Michel Remetrop

(Translated) Very friendly (Original) Personnelle très sympathique

Miguel Nuñez

(Translated) Very kind (Original) Muy amables

Ernst Sager

(Translated) A pleasant surprise. The new lounge is spacious, of high quality and the technical equipment is almost contemporary. Only the food has unfortunately not changed. The food is more for survival than good taste. As compensation, there is a large window front overlooking the airport. All in all, ok, but not really sustainable (Original) Eine erfreuliche Überraschung. Die neue Lounge ist weitläufig, qualitativ hochwertig und das technische Equipment ist annähernd zeitgemäß. Nur das Speisenangebot hat sich leider nicht verändert. Die Verpflegung dient eher dem Überleben als dem guten Geschmack. Als Entschädigung gibt es eine großflächige Fensterfront mit Blick auf den Flughafen. Alles in allem ok, aber nicht wirklich nachhaltig

Marathongal

In one word "Terrible " and I would never attend another one or recommend it to anyone. The website is lacking in information and instead we attended a Priority Pass Lounge which was excellent.

Kevin Drury

Great visit. They're now making Tuna Poke!

Alex Killorn

Not as good as there other clubs. I get a free pass from my Air Canada credit card and enjoy visiting the other clubs, this one had little to no food, staff was no where to be found compared to passengers in the club, it might have been the late time I visited the club. Air Canada's other lounges as well as there business class lounges are pretty nice.

Fred buocher

(Translated) Ordinary compared to the lounges of other airlines (Original) Ordinaire comparé aux lounges d'autres compagnie aerienne

Bojan P

Very rude and dismissive staff member at the counter

Robert Bond

Basic nothing wow !

FREDERIC CORNU

(Translated) Nice cooking food to see again (Original) Agréable cuisson nourriture a revoir

West island Traveler

Always a pleasure to start a vacation there and enjoy the food and beverages and relax before a long flight

Bernard Pelletier

Nothing impressive

Scott Therrien

Réjean Gouin

Rhys McConnell

Richard Ellis

Ordinary all round experience from Air Canada

Bob Wysocki

Great

Janusz Szlaga

nice staff and service

Piergiorgio Fanton

(Translated) Clean, bright, comfortable and with excellent restaurant service _bar (Original) Pulito, luminoso, comodo e con ottimo servizio di ristorazione _bar

Pascale Trottier

(Translated) We like the lounge that we visit before each of our international trips. We generally appreciate the friendly and cheerful service. Usually because my 13 year old son was flying alone for the first time today. An experience as exciting as it is stressful. We have planned the wait time in the lounge (and paid for) a place he is used to at the airport and where he feels safe. He got in there for the first time and after spending some time there came out to buy himself a book. When he wants to go back around 3:00 p.m., the lady at the front desk has changed. Do you recognize yourself dear lady with short white hair? You refused entry to my son, you refused to speak to his father on the phone when he called him, and you told him to get out "quickly". A boy barely 13 years old! Do you apply the rule? Okay. And the judgment? How would it have changed talking to my husband to discuss a solution together! My boy didn't need to be treated like this! And having Super Elite 100 status, we expected another level of service! We will take the complaint higher for sure. You are probably unionized and that will not change a thing. And if you aren’t cut out for working with audiences, then the haste is yours! (Original) Nous apprécions le lounge que nous visitons avant chacun de nos voyages à l’international. Nous apprécions généralement le service aimable et souriant. Généralement car aujourd’hui mon fils de 13 ans prenais l’avion seul pour la première fois. Une expérience aussi excitante que stressante. Nous avons prévu le temps d’attente au lounge ( et payé pour) un endroit avec lequel il est habitué à l’aéroport et dans lequel il se sent en sécurité. Il y est entré sans problème une première fois et après y avoir passé quelques temps, est ressorti pour s’acheter un livre. Lorsqu’il veut y retourner vers 15hr, la dame à la réception a changé. Vous vous reconnaissez chère dame au cheveux blancs courts? Vous avez refusé l’entrée à mon fils, vous avez refusé de parler à son père au téléphone lorsqu’il l’a apellé et vous lui avez dit de sortir “en vitesse”. Un garçon d’à peine 13 ans! Vous appliquez la règle? D’accord. Et le jugement? Qu’est-ce que ça aurait changé de parler à mon mari pour discuter d’une solution ensemble! Mon garçon n’avai Pas besoin d’etre traité ainsi! Et ayant un statut Super Elite 100, on s’attendait à un autre niveau de service! Nous allons monter la plainte plus haut c’est certain. Vous êtes probablement syndiqués et cela ne changera rien. Et si vous n’etes pas fait pour travailler au public, c’est à vous de sortir en vitesse!

Andrea Mugny

Love coming here!

Mamie Nath

(Translated) Super store and very nice (Original) Magasin super et très agréable

PG Montréal

(Translated) Shabby choice not up to par (Original) Choix minable pas à la hauteur

Nigel Holehouse

Excellent, clean, modern, and with a chef!

Bartosz szpiech

Fantastic place to visit when you wait for connection. Great drinks, good food and plenty of place to relax

Isabelle Mongrain

(Translated) Noisy environment !! (Original) Environnement bruyant!!

J W

It was like a sauna in there, food selection was pretty bad. Worst lounge I’ve been in, won’t be going back. This was the domestic lounge, perhaps the international is better.

Rasmus Eriksson

One of the better Star alliance lounges I've been to so far.

Pierre Jäger

(Translated) Something overcrowded. (Original) Etwas überlaufen.

Laurent Delarue

Has been renovated recently. It has a basic offer and can be congested easily. Nice shower facilities.

Jayson Leonard

I fly frequently with air canada and I have to say that this lounge is the best air canada lounge in the country. Beautiful layout, excellent food selection and the staff is what really makes the experience five stars. Christopher was extremely courteous and made my wife and I an array of cocktails that deserve the title of “artist”. What a pleasant young man. We almost wanted to delay our flight just to spend more time at his bar. The rest of the staff were also delightful, always smiling, and made the experience wonderful! I would recommend this lounge to anyone traveling international from the Montreal-Trudeau airport.

L Cen

not bad , not the best either. Signature lounge is strongly recommended.

Loïc Caron

Good lounge

Mohamad Fouad

Isaac Hassan

As all lobbies are really nice before a flight to unwind, and/or be able to do some work in a more peacefull and formatted space than waiting by ones gate or terminal restaurant/bar. This lobby is updated with all the amenities you would expect from a lounge, fresh food (Hot & Cold), Fruit, assorted beverages (Coffee, soda, tea, beer, cocktails etc.) and has exceptional bartenders. with an effective layout.

maxime marcotte

(Translated) Really good but $$$ (Original) Vraiment bon mais $$$

omar eduardo martinez aguero

Sina Kashani

Compared to Air Canada lounge in Toronto, this is a way better place. It is tasetfully decorated and offers a wider variety of foods. The staffs are very polite, helpful and accomodating. The lounge location is also very close to depature gates.

Kim McKinnon

Terrible. Would give no stars if I could

Erine Taguchi

Great lounge! This is huge lounge for international flight!! This is located in front of a exit of connection gate from domestic flight. The reception is the concourse floor and the lounge is up floor. There are many sofas, bar counters and tables so easy to fine to relax! There are not only refreshments but good foods for lunch. It’s very clean and of course the bathroom is very clean. You can prepare your things before your long flight. Great lounge!! I hope you relax here!!

Corentin Alexandre

Patrice Verdu

(Translated) Nice lounge good food and nice bar (Original) Lounge agréable bonne nourriture et bar sympa

Derek S.

Best pilots ever

Alexandra Nault-Duporge

Gabriel Beaupre

(Translated) Courteous service. (Original) Service courtois.

Peter Mischewski

(Translated) Very nice lounge. Enjoy your meal (Original) Sehr schöne Lounge. Gutes Essen

Anna I

Pacharo Msuku

Good food lots of seating available.

Egemen Mutlu

Maryvonne Poignant

Richard Demers

(Translated) Nice place, very good (Original) Bel endroit, très bon

Dimitrios Ladas

Excellent Burger at the restaurant.

frank lee

Great new lounge with bar service. Food is also the best out of all the Air Canada lounges I have been in !

Frank Naccache

Nice place, but very poor food, no choice, no hot dish, only some cookies, the poorest business lounge I ever been

Alain Cote

(Translated) Comfortable ... good tasting cabbage and friendly staff (Original) Comfortable... bon choux de goûter et personnel sympa

Rose-Mary Chamoun

Wonderful lounge. Professional staff delicious food and very clean. You really feel at home. Do not miss to travel on business class Air Canada and enjoy this beautiful lounge and that amazing airline

Muriel Sitbon

(Translated) Air Canada, best airline to date (Original) Air Canada, meilleure compagnie aérienne a ce jour

Sara Hoteit

(Translated) It's the worst (Original) C'est la pire

Cycy

Very confortable, nice bar and basic snacks

P Diebel

Nila Quintana

(Translated) Very punctual (Original) Very puntual

Geoffrey Pelsise

The Montréal international lounge is one of the best lounges I've been to. There is someone that prepares stir fry on order and a full bar.

robert trudeau

(Translated) Very well (Original) Très bien

Michael Chartrand

First class l'onde, free and well stocked

Boblemoche Boblepoche

(Translated) no paying client (Original) pas de client payant

Steve H

Excellent lounge with ample food offerings. There is freshly cooked food on demand. The lounge has great views over the gates and the tarmac. Plenty of light and plants. Cosy areas with privacy. Great bar with multiple cocktails made on demand. Staff is very friendly and most helpful. I was there during a busy time yet tables cleaned very often. Great experience! 5* Singapore Airlines should take a look at this and learn....

Steve Könberg

Big and good

Bridget Leblanc

Business class with Air Canada V.I.P lounge at Montreal international airport the atmosphere, host, chef, & the bartender absolutely amazing. The food was fabulous choices for all. Thank you for your hospitality.

Thomas Dubuc

Basic lounge, got all the stuff you need for your 25min wait.

Matt B

Closed at 11:00 am......

nzgdog

Very good food but would appreciate more gluten free options and real desserts.

Xul Xul

One of the few with actual (cook) food. But, overall, meh.

Wei Tsu Jye (Santu)

I loved the renovation job, the new lounge looks fantastic. Great food and alcohol selection, not just the regular chips and salad. Last but not least, there is a chef available to cook noodles and make fresh paninis à la carte for you!

Kim Trinh

Eric De Luca

(Translated) Place too small in the plane no meals (Original) Place trop petite dans l avion aucun repas

Goran Diamant

Limited food choices. Lounge supposed to open at 11am but it only opened at 11:30am. No explanation was offered for being late. Typically Air Canada. Asked for a bottle of water but they don't have it.

ma suhail

Excellent in service inflight and at terminal. Cooperative and friendly staff of Aircanada

Elodie Grave

(Translated) Good company (Original) Bonne compagnie

Jean-Pierre Gadoury

(Translated) Very well (Original) Très bien

nistaleos 1

(Translated) Poverty and misery. You pay for beer and it has a bad hour salad and let's say pizza. No smoking, no reason of course. (Original) Φτώχεια και δυστυχία. Πληρώνεις τη μπύρα και έχει μια σαλάτα της κακιάς ώρας και ας πούμε πίτσα. Για καπνιστήριο ούτε λόγος βέβαια.

Suzie Anglehart

Wolfgang Perlak

(Translated) Always happy ???????????? (Original) Immer wieder gerne ????????????

Cynthia Bernier

It was to open at 545 and no agents were available so they could not open. It is never open and seems like a joke as no one can go. Everytime i fly it is closed due to agents not available.. what type of service is this

Pierre Arcand

(Translated) OK, but no more. Dinner starts at 12:30, which is a little late. (Original) Correct, mais sans plus. Le dîner commence à 12:30, ce qui est tard un peu.

Clinton Gallego

Love

gérard beal

(Translated) Good welcome (Original) Bon accueil

John Ren

Free food and booze once you are in

Cécile Priam

????

HAKAN T

Good but there are better ones like Turkish Airlines Istanbul Airport Lounge..

Daniel Caltagirone

(Translated) Excellent (Original) Excellent

Steve Fontes

Nice place to relax before flight breakfast is basic but all the staple are there (egg sausage toast fruits yogurt oatmeal latte and cappuccino) very clean and calm (in the week)

Steve Fontes

Nice place to relax before flight breakfast is basic but all the staple are there (egg sausage toast fruits yogurt oatmeal latte and cappuccino) very clean and calm (in the week)

Gus Walker

Pizza only thing to eat unless you like Asian food

gaetan bourassa

(Translated) too many people for a VIP show (Original) trop de monde pour un salon vip

Stefana Minisini

(Translated) No choice (Original) Keine Auswahl

Claire Breton

(Translated) Three delays on our departure for Europe and we close the service at the lounge at 20:30 without notice. We are good at Air Canada ... (Original) Trois délais sur notre départ pour l'Europe et on nous ferme le service au lounge à 20h30 sans préavis. Nous sommes bien chez Air Canada...

Lana Sagherian

It was great the hostesses were friendly, the service was good, and the flight was good

Marc Doucet

Heikki Kreku

food selection is limited to soup, salad and snacks. compared to other airlines lounges, this place has a lot to improve

Alice tony

(Translated) Excellent company. Travel almost perfect except for a little light breakfast and gingerbread. pity for those who do not like it .... (Original) Excellente compagnie. Voyage presque parfait sauf pour le petit déjeuner un peu Light et au pain d'épices . dommage pour ceux qui n'aime pas cela....

Michel Brisson

(Translated) Not many choices as food! (Original) Pas beaucoup de choix comme nourriture!

Josh VanDenBerg

Paid over $200 to upgrade my seats and when I got to the plane they moved me without notice with general seats. Staff was very rude.

Karim Kuperhause

Healthy meals, lots of room to relax!

yorjandi ramirez

It is the worst airline in Canada, they are only interested in making money. I had a regrettable experience with one of her supervisors, Ms. Sonia Mansi, who wanted me to pay for a hotel reservation if I wanted to return to my own country. For 3 weeks I contacted Air Canada agents who assured me that I could travel without problems, when I arrived at the airport they prevented me. I am literally a Cuban citizen who has been prevented by Air Canada from returning to his country if I do not have a hotel booked. No one has explained to me, no one from Air Canada has made the gesture of communicating with me, my advice, if you can avoid traveling with this incompetent company then avoid it.

Paul

Air Canada is always good to frequent flyers!

W Tung

Brand new International Lounge! Nice and comfortable space for resting.

Tasso D

Worst lounge ever. Very noisy and food is very basic.

Karen L

Wonderful food

Diane Houle

The lounge was peaceful and quiet, the breakfast bar was convenient given the hour we arrived and the food was tasty. Bathroom were clean.

Julien Arino

Nicely renovated lounge (since last time I was there, which was quite some time ago). Food is good and better than in the domestic or transborder lounges. I don't quite understand why they insist on having a bar, though, especially if they have a single person serving. At peak times, it is difficult to get something to drink.

Khin Tha

A nice lounge, although a bit small. A chef was there to cook pasta on order.

Carlo

Air Canada is the best and the lounge is great

Patrick Gimmi

Rather limited food selection, at least until 5 PM, maybe later better. Electric outlets only in a few selected areas.

Judith Mogollon

Everything was fine, the cleaning, the food, the service.. But they close at 8:00 am??? Really don't get it?? The place was really clean, so I don't see reason to close for cleaning

Leo Goldin

One of the worst I seen in many years. No meat or cheese, just some old chips, canned soup and strange salads

Christine Marcotte

(Translated) Very well (Original) Très bien

Business Hours of Air Canada in Châteauguay

SUNDAY
6AM TO 6PM
MONDAY
6AM TO 8PM
TUESDAY
6AM TO 8PM
WEDNESDAY
6AM TO 8PM
THURSDAY
6AM TO 8PM
FRIDAY
6AM TO 8PM
SATURDAY
6AM TO 6PM

PHONE & WEBPAGE

Air Canada en Châteauguay
View Phone Number
View WebPage

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