We've got all the opinions of people like you who purchase the services of Match Eatery & Public House (Night Club) in the territory close to Campbell River (Canada).
At the present this firm receives a rating of 4 over 5 and this rating has been calculated on 127 reviews.
You may have noticed that its rating is really high, and it's founded on a very large number of reviews, so we may say that the assessment is quite accurate. If many people have bothered to give their feddback when they've done well, it works.
As you know, we don't usually stop to set opinions when these are correct and we usually do it only if we've had a problem or incidence...
This Night Club corresponds to the category of Restaurant.
Love the lettuce wraps!
Awesome place to watch football. Very good food for a good price. I have found staff very responsive and personable. Looking forward to Superbowl here! Samantha, Daniel, Deanna and Georgia are great.
Total disappointment!!! FOOD & Washrooms & beverage ???????????? Fake cheese on nachos? Gross Caesar, urine covering washroom floor ... Absolutely disgusting bathrooms unless you walk through the casino to those washrooms. They have a urinal as well as toilet in each and it's a gross mess! We ordered nachos and Caesar (alcoholic beverage), BOTH WERE TERRIBLE. The presentation of the nachos was good but we couldn't figure out what they used for cheese !!! It was very runny, and simply went right through to the bottom. Most of the chips were completely bare. It was the weirdest thing!!
Good food however the bruch menu is different than it was 2 weeks ago. All itens were $10. Now some offering as high as $14.96. Paying for new patio??? No rush to return.
Today service was extremely fast my beef dip was excellent a bit pricey I thought
Best patio in town for COVID restrictions.
Great food and drinks price isnt all that bad either went here for my 6th anniversary with my wife and she loved the place.
Been waiting on a lettuce wrap for over 40 minutes while our friends had their food arrive & eaten before ours came... Terrible service for a busy Friday night
Good food grate service
Amazing, Excellent and Phenomenal experience at Match New Westminster. Top notch food, atmosphere and staff. Have been here multiple times and everytime is an amazing experience all around. I always take my friends and out of town guests here as the food is always superb and food presentation is unmatched. Service is excellent, the staff are well trained, helpful and knowledgeable about the menu offering great recommendations. The place is clean and very well maintained. Our waitress Jessica and one of the managers Beth was awesome in making sure our food was served fresh and on time. The bartenders knew their mixology and it showed in the drinks. Best place to watch sports ppv events such as UFC, NBA, NFL to name a few as they have a big high quality screen to accomodate crowd of guests as shown in the photo. Match New Westminster truly cares about your experience and will definitely recommend.
Last night we had a private function at Match. OMG, the management and staff were amazing and beat all my expectations. We had more people show up than anticipated and the staff didn’t miss a beat. If you want fantastic food, great drinks, and incredible service go to Match. You won’t be disappointed.
Waiter was right on point ... great atmposphere...consistent with asking about more drinks...10 outta 10
We held an engagement party in the Keg Room at Match Eatery Pub in New Westminster. The atmosphere and service was excellent, especially due to our amazing bartender and server, Sean & Sandra. Thank you so much guys for making this party go smoothly, we all had a blast. Would definitely hold another event here!
My friend and l went camping near Cambell River and the weather got pretty bad so we couldn't set up camp but on the way there we found this casino and decided to stop and have some dinner. The service was great, the food was awesome, they have happy hr on their appetizers we were just offer bunch of plates and shared. We played some games watch some hockey and we got on their WiFi to plan our hikes along the golden river... We love it...
Great service
Pretty typical pub food. Great location attached to the casino.
Predictable pub. Average food, OK prices, lots of TVs for viewing sports events.
Lunch
We were in at the beginning of September and had an extremely unorganized and unpleasant experience. We had a group of eleven ladies out for a get together, for our first time at match. Our food all arrived at diffeent times, some of our drinks never came and the majority of our food was cold once it did arrive. And the person that was buying dinner didn't recive her dinner until anout 30 minutes after the first plates were served. There was no communication from the server, she did not clear away plates or cups. We then had to ask the kitchen 3 times for the payees dinner. We also had to go to the bar to ask for our own waters. There was one server named Beverley who did come to help she was extremely nice and tried to help the best she could. Unfortunately by that time things were to far gone. Every one had a different excuse, server blamed kitchen, manager blamed server. There was no responsibility taken on anyones part. Had the food atleast been warm it probably would have been decent. There needs to be proper management and communication which was very poor in our experience.
Took over twn minutes to get asked about drinks but we weren't given a menu to order any. Then we were told they didn't print a drink menu, just the beer/wine one "because covid". Ordered a long Island which took 10 additional minutes and came made with pure lemon juice which is gross and not all how it's made. Burgers were meh, pickles were old and soggy, fries had zero flavor and worst of all, everything is served on a wooden plate which is unsanitary af. Dog was happy to get our overcooked flavorless patties. Server was pleasant. But This place has gone downhill. Will not come back. used to be so good.
I want with a friend we sat at the bar. The first bartender we got was the bar manger was really good and nice she took are orders right way which Was good cause they were really busy we got are drink 3 mins then the second bartender we got was not Inexperience The food was really good the frys was really salty
Waitresses are sooo RUDE!! Manager’s don’t care or do anything. It took 45 mins to get our drinks :|
Service was good.
The food was great as was the service. The atmosphere isn't really my thing - you definitely feel like you are in a Casino. It really felt like we were driving towards a field. It's not a place you would happen to see. You have to look. Will go back for sure.
Attitude!
I found the food dry and overcooked not really appealing
The staff there is very very slow. Drinks took forever to come
They take forever to seat you and when you finally do get seated the server is no where to be found, the server never ended up even coming to my table, waited for ONE HOUR. I just ended up leaving will never return here again, terrible.
hay I have been here a few times and it is always good food and good service...it is great to finely have a place in Courtenay to eat...no more where are we going to go to get average food......we go to Match and get Great food and service
Service
Very slow service. When asked about it, they seemed annoyed, "it will be out soon".....abrupt turn and walk away..... Food took an hour and there were 5 tables and 3 of them were already eating when we got there. Music was Extremely loud. Then the lights went off, and ate by a tea light candle....couldn't even see our food. Then the loud DJ came onto the stage....left. When the manager asked how everything was I told her. She said sorry to hear that, turned around and walked away. Dont ask if you aren't prepared to hear the truth. Definately Won't be back.
I went to the Match Eatery & Public House to grab drinks and food with my co-workes and received very awful service. I was appalled at the attitude that my waitress had towards me. The waitress came around to take our order and I had ordered a drink and fries. As she continued to take my co-workers order I had changed my mind on my food choice. I asked if instead of the fries I could get a burger. She then continued to take the remaining orders and before she left I tried to confirm that I did not want the fries and only wanted the burger. She nodded and said yes then walked away. Despite my efforts to make her understand what I wanted, she had punched in the order for the fries. When the food came to the table it was not delivered to us by the waitress that took our order. So she was confused as to who's fries they were and I explained that it was a probably a misunderstanding on the waitress's part. The waitress said okay and walked off. The waitress who had originally taken the order came back and very rudely asked "so you don't want the fries?" I replied saying "no, because that's not what I ordered." The waitress replied "well they will be going to waste if you don't take them, so I'm just going to leave them on the table." The waitress spoke to me with lots of attitude and was bluntly rude. So much so that it ruined not only my experience but my co-workers. This was my first time coming here and, needless to say, I will not be returning.
9 years and this place still can't seem to put decent food on the menu. If you end up here, stick with the fries or nachos...everything else is cheap ingredients trying to be something fancier...and pricier. Not worth it. Service staff is much better. Place is much busier. Have a decent variety on the beverage menu.
Great venue for a UFC night. There are screens everywhere so it's easy to watch regardless of where you're sitting. As always, come early or you may not get a seat. Great food, a little on the pricer side but it's worth it if you're going to be sitting there watching a game/fight.
Never been impressed with the food here. I go a coupe or three times a year hoping it will get better but it doesn't. Staff are friendly and helpful. It is ok if you going for a few drinks and appetizers to share but their mains are mediocre at best.
Waffles & chicken was great. That alone gives this place a 5 star rating.
The food never fails to disappoint at Match. The rooftop patio is really nice and offers bocci! Our server seemed preoccupied with a table of young men so the service was disappointing. Try their salmon bowl - yum!
Good food, good people, pool table
Good tacos ????
Very good food, we found service to be okay. I had the chicken breast... excellent! Good value.
Great food and service, plenty of drinks to choose from. Great place to bring friends or partner, Tuesdays often have trivia which is fun even if you're not participating.
Great service and food.
I've been sitting here for over an hour on a Sunday with no food. Waited over 30 mins for a drink. So bad that i opened my phone whilst sitting here to write this review. I hope the fish and chips is worth it.
Nice atmosphere on the patio upstairs. Food was decent. Our server was friendly. We waited over thirty minutes for 2 people's meals. There were probably 8 tables full upstairs. Quite an unexpected wait time for us.
Food was mediocre.
Lunch was great, but dinner service was poor. Waitress did not know what drinks & menu items were available.
Very freindly owner she even opened the store 20 minutes early for us to use the washroom
Just had a great meal on the beautiful ocean view patio. Incredible care being taken by staff with strict Covid-19 precautions. Highly recommend. ????
Good food, good service
A little out of the way, this sport bar is quite spacious. Lots of TV's to choose from and no real bad seat. Three large screen are quite bright make watching easy. Around the central area are quite a few areas that can be rented out. Service is good but the food is your average pub fare. Not a great selection of beers on tap, nothing local.
This place is nice and their food is pretty decent. I find their menu item's names amusing. Stay away from the Caesar salad.(it is de-constructed) Everything else is great! Had their Steak, blackened chicken, chicken wings and they are all delicious. Prices are ok too.
Music is a bit loud though the food is great
Allways yummy,nice vibe.
Can you say slow? And if our waitress was any more dower she would be the living dead. Would a smile or even a chearful voice be that much of a strain. Food as promised, delayed but tasty. A few beets in the side 'beet' salad would have been nice.
Good food good friends..good night
Very disappointed. I have tried reaching out to two separate email addresses and have not heard back from either. I came to this restaurant a couple weeks ago and had terrible service. it is somewhere I come to eat often, as we live in the area. It was a busy night, so I understand the servers were kept busy, but I was ignored for two hours which is completely unacceptable. No one came to tend to us to see if we needed a drink, or to order our meals, or to offer more water. It was after two hours that I had to get out of my seat to find someone that would be able to help us. I am very unhappy with the service that night and unfortunately makes us not want to go back.
Very good choice if you drive by or work around this place to grab your lunch here. Service is good. Foods are in reasonable quality and price.
Great place to eat. Bottomless drinks. Went during happy hour and didn't disappoint. We ordered fries, nachos, tacos and burger sliders. We had a great person catering our needs. Friendly staff and I love the individual bathroom. We would definitely eat here again.
I Really Liked eating here! Lots of great happy hour options! Always good food & Drinks!
As it was my first time to be there to meet my friends, I was Happy. The Ambiance is good, there is Enough room for friends, live Music and I like the way they implemented safety rules to distance us from the rest of the crowd. But, my experience with food was not good. Maybe it was just once but, no, I will not go there if I am just going to eat. Better go somewhere else or cook at home. If it is to have fun with friends and Music, I would go back there.
HUGE!!!!
Saturday Night is hot great food and Staff
Good food, great ambiance
When we first sat down we waited about 10 mins for our waitress to come over. Drinks took awhile, but the food was out of this world.
Outside covered patio is beautiful. Service was very good and we had a party of 7 people. The menu has a lot of fantastic choices. My sandwich (Turkey/apple/brie) was only so/so, it lacked apple taste and not as food as similar sandwich at Earl's. The salad I had with it on the other hand was DELICIOUS. Next time I will just get the salad with chicken and save myself the calories!
Really nice place..a little overpriced
Food was excellent, plus a little treat on the side. Very nice handwriting ????
I had a issue with a take out order, but the manager took care of everything and gave me a gift card. Their food is great. My family and I will be definently eating at match eatery again . Good job!!!
Happy hour food was very cheap. Wings are tasty, burger patty was a bit loose.
I've never had a bad meal at these restaurants. Fantastic flavour and great cut of steak. Very friendly staff and the prices aren't too high. The churros dessert with icecream will blow your mind! Wasn't planning on getting dessert but it was recommended by the staff and holy doodle thank the lord she did.
Huge list of appys, restaurant is very NICE! But don't try dining here if there's an event at the SOEC. Parking is a nightmare and it's $10 per vehicle.
Split the burger and turkey brie sandwich with a friend. Both were EXCELLENT! Great fries but the caesar "salad" was annoying to eat (quartered head of romaine). Amazing service from Madison (I think)
my favorite place to go and watch sports and have a beer
I enjoy the food and atmosphere but oftentimes orders are missed when it isn't even busy. Great location with all the Casino patrons, take your time and write down orders.
Wings were very average. Server acted like she didn’t want to be here and had no personal skills.
First time in restaurant since covid 19
Service was excellent and food was fantastic. My son and daughter enjoyed everything and they were able to make something enjoyable even though my son can't have gluten. Awesome experience.
Been here many times. TVs everywhere for all sporting events, and private rooms for birthdays/work parties. Breakfast menu is big, chicken and waffles is delicious.
Very good staff. Average pub fare. Noisy.
Good food, but service is sometimes lacking
Wynona was amazing, she catered to our needs and was so great with the kids- keep up the great work and see you the next time we are in the area.
We picked this place out of Google maps recommended places and it was a fantastic choice. Kid friendly, reasonable prices, delicious food, friendly staff! Be sure to check their Happy hour specials!
Awful. Can't cook a steak
September 8th a quiet sunny evening we showed up probably right at the beginning of Happy Hour. There were only 2 other tables seated on the patio and it took us 15 minutes to even have someone come and acknowledge us. It went from bad to worse. The are handing out a "Summer Rose" flyer for wine. We tried ordering each Glass off that menu. Sorry we don't have that... went through all 3 then switched to red. The first two reds I requested, sorry we are out of that. Was probably half an hour by the time we were able to even order a drink. My husband tried to order a meal, again sorry we don't have that today. This place used to be our go to. Not sure if Covid can be blamed as liquor doesn't seem to be something in short supply right now and there were 3 girls working so the service just seemed to be alot of confusion. We had been there a few weeks previous in the evening at the casino and the food quality was nothing like it used to be. Our meal was mediocre at best, complete lack of any apology for the lack of advertised wines. Unfortunately we won't be back and have heard from others they feel the same. Lastly just a note if you reprint your menu. Your street tacos are cheaper from the regular menu than you have them advertised for at happy hour.
Dine in
Busy night, and we were a large group so it was expected that we’d have a bit of a wait. But no! I always had a full glass, food came promptly and everything ran smoothly! It was mine and my husbands first visit and we are looking forward to trying the happy hour menu before some blackjack in the future :)
The service was horrible. First I waited outside for at least 5 minutes for someone to come out. I was seated and then waited for 10 minutes for a server to come to the table. I gave my drink and food order. I ordered an iced tea with no ice or lemon wedge. It came with a lemon wedge. I finished my drink before my food arrived. My drink was finally refilled when I was more than halfway through my food. Server never checked how the food was. The chicken wings were very good. However the ceasar salad was gross. I didn't even eat half of it. It was my first time going to this restaurant and will more than likely be my last. Super disappointing.
Nice foo, good to eat
Good sized menu, good amount of food for cost. The calamari wasn't very flavourful and the dip was super watery. Other than that their happy hour (hours) menu is quite affordable and the drinks are good. The staff are always friendly as well! Overall an enjoyable place to dine ????
Came here to meet up with my sister and her boyfriend, and I was not at all disappointed with this place! Really good food, and they had a decent selection of beers on tap. I like that the casino is right there too, in case I get the urge to toss a $20 into a machine, haha. I had the turkey Brie club, and it was great- piled high with tons of turkey and the fries were perfectly crispy. I’ll be back, for sure!
Nice ambiance and environment, great to grab a beer and just chill. But be prepared to chill, as the service really is slow. And kinda bad.
Service was great. Tried the french onion soup. With a tossed salad. Salad was great but soup big disappointment. Very bland no flavor. But codos to our waiter they took it off the bill. Diffently will go back. Previous visit were great
Big venue that can hold multiple private parties. It has multiple TVs for sports such as UFC and they also have a nice little stage for local talents. Servers are bit slow and food could be better.
The place is comfy. The food is tasty. But one of the server is not polite to us. However, the other staff is giving us a better impression.
Love there food and drinks.make really good martinis.never leave hungry.
I come to eat at Match atleast 4 times per month, I have had there fabulous brunch as well as tasty lunches and dinners. I have never had a bad meal, food has been amazing from appetizers to main course and the service always friendly and fast. This has been my 3rd year celebrating New Years Eve at Match. I was surprized to learn that you could only get into the eatery this year by ticket only, however I could understand why as the previous years have been quite succesful parties. A $40.00 ticket got us a not so generous portion of cold, terrible food that left us hungry, a laptop for a DJ not to mention wanting to. seat outside the bar and dance floor area, which we didnt agree to. The poor server had only been servng for a week and could not remember the order of drinks the second he left the table. It was a great disappointment. We spent over $200.00 in drink oders and REAL appetizers throughout the evening. I will not attend another New Years Eve at Match if its by ticket only. KK
Great place to watch the fights, had the poutine (all 3 are awesome) beer is a little pricey however. Friendly staff, will be back!
Good place to share tastes pub food with friends. Pleasant atmosphere. Large windows for lots of light. Great sports type bar.
Great food
Good food but very poor service. Anyone who doesn't like Labatts will be disappointed by the shoddy beer selection.
Atmosphere is very good, tasty appys, great staff, nice place for a drink!
Huge screen. Great place to watch the game.
Great that kids were allowed until 10pm. Came for adult bday party, and was nice that we didn't need sitter and people brought their kids. :)
Great atmosphere. Great food.
This place is great for the brunch special! 10$ for any plate on the brunch menu and 5$ mimosas (only available on weekends). The meal was delicious, tater tots were my favorite however the potato wedges on the skillet were a bit undercooked. I got the salmon Benny which I have 0 complaints about and would come back just for the brunch! The restaurant is also very nice inside with lots of big screens, pool tables, large comfortable booths and lovely service.
Decent
Music was a bit to loud, and we had to wait a long time to get beer a couple of times.
My favorite restaurant. Love the food and the staff.
Great bartenders!
Good food good service... lots of tv's
service was not good for how busy it looked in the there. Waited for server to come by many occasions then askedfor a football game on a TV then was told it wasn't played on that one moved to another table to watch the game then saw the game on the TV i was watching earlier smh.
Food took forever and when it came the meat was dry and unappetizing. Overpriced and not worth it. Arrived at 6 30, appies didn't come til after 7 and dinner did not arrive until after 9!
Service here was amazing, and the eatery was huge. It was spacious and clean. We ordered the seafood spaghettini for special price of $12 but it lacked flavour. The ahi tuna was plain and over cooked. But the Parmesan wings and tuna stack was great. The pulled pork poutine had a sour taste to the gravy perhaps due to the Guinness in it. But the fries was crispy and pulled pork was ok. I would come back to explore more on the menu and try the happy hour and try to catch a game
Great place to enjoy UFC nites and boxing matches, good atmosphere and good service and good appies
The upstairs bartender was a clown from the beginning. He hates his job.
I love this place except... The MMA fight was on Friday night and the volume was so loud it hurt my ears. When the fight was over they continued the music at "Club Volume". Food was good and server friendly. We could hardly talk amongst the 4 of us. My buddy put his work ear plugs in. I'll take my $100 someplace else when the place is that loud. I wonder if Worksafe needs to know about these conditions?
Good Happy Hour specials on the spacious patio
Meal type
Match has nice patio seating with many TVs for sports. They only offer craft beer for Happy Hour which is disappointing. Menu hasn't changed much for the last few years and could be updated. Good for an afternoon snack and drink.
We went mainly to watch the UFC match. The food was tasteless. Beverages and food took forever to arrive and once my parents left the server never came back to check on us to see if we wanted something else. We have been left 2 hrs without any service. Terrible, we won't ever go back.
The staff was quite pleasant. Coffee was average. The portions were good but slightly overpriced for the quality of ingredients. Tidy presentation of the food. The decor was well done.
The Match was a very nice place to eat lunch. Pros: Food presentation; Taste; Speed of service; Cleanliness; Patio appearance. Cons: Menu Price; Service was so so. Nothing to write home about. All in all, I will take my family back here any day. Good food, good selection and it’s clean. All I ask for in a restaurant.
If you like thawed out and heated up frozen food this is the place
Went on a Monday evening to get fish and chips. We waited 25 minutes then asked our server for a status report. The server told us there was only one staff member in the kitchen. We waited another 10 minutes then told our server to cancel our order. We understand the predicament of being short staffed but waiting that long for 2 orders of fish and chips is a little much. For the future if you know you're understaffed and that food will take a while let your patrons know before they order.
Food was good, but service degraded after our meals arrived. It was busy but not overly so, at the time.
Great service and drinks, but terrible good
Love the new patio addition, Nice set up. Food was Awesome, as usual. The kitchen is very consistent with product. The service was tight tonight. So going back again
Nicest bar in Courtenay. Great food, great happy hour prices. Have free pool and live entertainment every weekend. Service is reliable and overall a great fun experience.
Great nachos
Food was underwhelming when we came some food under seasoned, some was over seasoned. Most was over cooked, but came in a month before the food was good. So it could of just been a off night. Every time I've gone servers have been nice.
Great second floor eatery location. Great service and great food. We sat outside, under a late umbrella.
Excellent service always great food!
Disappointed with the new style mac and cheese.
Amazing service and awesome food
Very good place to eat and gamble
After months and months of operation there’s still massive gaps in the service here. Too many hostesses and managers and not enough servers. Routinely seated and then left alone for 10, 15, 20 minutes as was the case again tonight. Food is really good, that’s the reason we keep giving them another chance, but it is beyond me as to why the servers don’t seem to know who is responsible for what table or even if you’ve been acknowledged yet. Empty drinks in front of customers = poor service. People moving to the bar just to get served = poor service. I don’t blame the staff, management has had more than enough tine to create and develop a culture of service. They have failed. Too bad. PS. Bartenders are great. Kitchen is great.
Have ordered several items off their menu on several occasions and everything is delicious! The waitresses are very friendly and helpful. Seating is very comfortable. 10/10 would recommend
The food was pretty good but the place is doing a poor job of table assignment. Our waitress was running around the entire restaurant and out to the patio so service was slow and just got slower as more people arrived. Took forever to get out bill and be able to pay.
Fantastic food. The Toasted Veggie Sandwich is the best.
A great selection of TVs for sports viewing and the happy hour is pretty damn good!
Get their tacos, you won’t regret it! Add on some dirty fries and you are having the time of your life!! Also, their late night happy hour deals are amazing! $5 food and drink deals ????
Great ambiance - highly recommend the upstairs patio with an amazing ocean view. I had the honey garlic chicken wings, super delicious. Great for a gluten-free diet.
Ford was so so, they put the 5 of us in a cramped booth with little table space. It would have been fine if we were just having drinks but with all 5 of us having meals it was way too small of a space. The service was good when they were there. Not enough table servers. I might give it one more try to see if it's the same as my first experience.
Good food, conssitant service.
Mice everywhere
I cannot say enough about this venue we planned my sisters 50th birthday here and they offered us an amazing spot outside in the heated patio area which we were really looking forward to using but due to inclement weather and a severe snowstorm which happened on 15 January they had to move us into a warmer spot inside the restaurant they were so accommodating and so amazing. I highly recommend this venue for work functions and special parties ...the general manager was incredible and created a specialized menu for our friends to order from. And the bartender and server were fantastic... Getting our drinks and our meals out in record time. All the meal options were fantastic and tasty ... we had six different meals offered to us under a selected menu which incorporated all the different needs for all the various dietary types of people that we had at the party. Big shout to their chef!
Fun atmosphere, friendly staff. Unique food menu and fun delicious drinks! Recommend for a night out with the guys/girls or even a date night!
????????????
We are on hols, having a relaxing day. Did some shopping at CK and Hilfiger. Went for lunch at Match a place my wife found. Was very tasty. I tried the Canadian Caesar drink, had the smoked salmon eggs Benedict. There was kids menu, wife had steak sandwich and mojito. Nice cocktails there. Def go try it.
Great service, good food and nice live music!!
Average food. Edible. Good place to watch sports that's about it. Edit: brunch is not bad. Better then expected.
the staff is wonderful but the manager is beyond amazing , not only is she very sweet,energetic and kind but she really went out of her way for me and she is the reason we keep coming back, Amy mistakes that have ever happened when I eat at the match have been accommodated above and beyond what was needed. godbless for a place like the match in campbell river.
I absolutely love this place I will drive all the way from Vancouver just to come get a pizza the staff are friendly and always remember their customers...you will never be disappointed in the pizza and food in general ...I'm a repeat customer and like to support small businesses
It was my first time at this location as I typically go to the New West location. Service was pretty solid. For an appy we ordered the nachos. The portion size was very good. I like that they use a tortilla underneath the nachos rather than the typical parchment paper like other places. I found the guacamole, sour cream and salsa to be quite a generous amount. The nacho cheese sauce was quite good as well with the right amount of heat. For the main, I had the Nashville Hot Chicken Sandwich which was recommended by a friend. I liked the fried chicken in it which was double breaded and premarinated with hot sauce and buttermilk. It was crunchy and very unique. Hot, but not overwhelming. I typically don't like sweet pickles, but this was a very clever addition to the sandwich as it offsets and heat. If you haven't tried this sandwich yet, I do recommend that you give it a try!
Foods not that great. Service was good.
Yummy food
Food was delicious and the sticky pudding was amazing
Bad steak sandwich bad fries.
The stars are only n only for the fish tacos. Extremely yummy, perfectly fried fish. Service is not so good. They overcharged me and didn’t even return the money instead gave a coupon for the deal that’s already there in restaurant. Ambiance is fine. Recently had the thai salad with cod fish. Not even close to thai flavours. Fish was dry and irregular chunks of vegetables. Sauce was watery. I think better to stick by fish tacos than try anything new.
I stopped in to grab a bite to eat and I watch a bit of the hockey game. The entire experience was delightful - the staff (and patrons actually) were friendly and competent. As mentioned in other reviews, the staff had a diligent approach to managing covid protocols and making me feel comfortable - cleaning, masks and separations were some of the best I’ve seen without sacrificing a good pub experience. The Canucks game was interesting enough but my attention soon focused to the brier game between Quebec and NONT, where I couldn’t get my eyes off the Quebec second, who looks like a cross between Frankie MacDonald and Justin Bieber. Big triple in the third end to snuff any potential threats, I had the Car Hop sliders appetizer and hot wings. The sliders were the bomb, and hit the spot, I’d go without wings next time they were so good. I realize Match is a chain but they do have some local beers on tap, leading me to state that in the Courtenay area it’s a recommended stop to put into your rotation for a bite to eat and to watch a little curling
Service can be dicey but when everything is running smooth it's a great spot to eat
Delicious food. Clean restaurant! Friendly servers
Ordered the entre Thai chicken salad. It arrived with literally 6 small cubes of chicken, about 3 ounces. Unfortunately, I didnt take a photo. Spoke to server felt the portion could have been more generous for a dinner entre. The bill came with a 15% deduction. Felt I didnt get good value for my money.
Nachos were weird with processed cheese. The ribs were meh (pop wont order again) the beef dip was seriously dried out, way over cooked, and not edible. The beer was good.. reply to Owner: NO we wont be back.. The meal means make or break, and the meal wasn't worth returning for.. The beer was good, because it was a Commercial Brewery.. You dont carry local beer, so even returning for a beer aint gonna happen.
Very satisfied. Even while mast places are offering a reduced menu,. The Match Eatery has a full menu and the choices were not only fun to read, but expansive in options. The waitress we had was super attentive and the meal arrived quickly and hot. The Covid19 procedures were adequate. Would recommend and will be back.
Dine in
Great happy hour
Great service at the outside bar, yummy food and fun atmosphere. Match is getting to be our Friday night habit.
Had an amazing night! Food was incredible, service was impeccable and the ambiance was great! So many things on the menu that I would love to try. Will definitely be coming back again soon!
Good food and drinks and the staff is awesome !!
I've been there several times and the quality has definitely gone down. Tonight was my birthday and we had a reservation for 20, the nachos were sad at best. Reminded me.of 7-11 nachos with their cheese sauce. Couldn't even have real cheese for $17. A couple friends waited way too long for their meals. Not impressed wont be doing it again there
Comfy. Lovely. Great outdoor space on the rooftop. Food is good too. We always have fun at Match
Not a lot of options for people with food restrictions, like dairy and gluten. The wings and fries are dusted in flour, no gluten free bread options and most stuff has a cream or butter aspect to it. Great atmosphere though and they always …
UPDATE: August 5, 2019. A few weeks back we went with friends to have a nice dinner, because our previous experience was good. When we got there the lower part of the restaurant was not open and the upstairs was booked with two parties. We left and went and had a wonderful dinner elsewhere. Last night my wife and I returned and the experience wasn't any better, the downstairs portion was closed so everyone was funneled upstairs. The food was good, the service from the server was good, albeit she was run off her feet. Getting drinks from the bar and food from the kitchen took forever. It appears that they do not have enough staff to handle what I consider to have been a mediocre sized crowd. We won't be going back until I read or hear that the service has improved drastically.
Went with a group of 15 people for lunch. There were a couple other big groups but other than that the place was empty. We waited 1.5 hours for our food and when it did come only half of our table had food. The rest of the food came half an hour later and people had already finished their meal. Very unorganized. The food was decent but wouldn't recommend for large groups.
(Translated) Nachos, nachos, nachos (Original) Nachos, nachos, nachos
Great service, great food, fair price. Everyone was very pleasant and kind.
Great food great drinks great service great first experience. Definitely will be going back.
Found this spot in the summer when I was intown for work. Now it’s a must when I’m in town. Great specials on food/drinks and awesome service thanks
My first visit in 3 years and the Sunday Football menu + atmosphere is great. The food is 10/10. Service is warm and welcoming. Restaurant is clean and safe
First day open after covid. Great service
The staff are nice enough, but honestly the service is grim. Staff seemingly everywhere, but we sat ourselves. Drinks over 15 min to arrive; no water brought or offered; wine was off, but they replaced that glass, and had no idea it was discount wine night till different server told us; salad arrived w/o the chicken, so that was annoying waiting to eat till the protein showed up...no offer of dessert, coffee or another drink, rather just showed up with bill. Asked about bday offers, they comp'd a dessert, so that was nice. So overall....decent food, menu, staff, but the service needs to step up a BIG notch. Meh.
Great experience! Fantastic food and atmosphere. The patio is heated. We were warm without sweaters and jackets. Also, the food was steaming hot when it was put on our table.
Best bar in New west
Attended the facility for a retirement function. We were located on the second floor. It was closed to the general public. Bathrooms were individual and clean. The service was excellent and I had the opportunity to express this to the food and beverage manager and bar manager. Servers were constantly on the move distributing appetizers and taking beverage orders. The food was good and plentiful. Lots of seating. For guests who wanted to get in a friendly game of table soccer (fooseball), or bocce ball while chatting, both were available. Alternatively, there was some great quiet spots with fireplaces and comfortable seating on the patio deck. They also had numerous tv's which is great for other times when having a drink and catching a sport. Bathrooms were private and clean. Prices were reasonable. Optimistically, one could take their winnings from the adjacent casino and really splurge.
Very nice except music is way too LOUD... not conducive to conversation ....please turn down the music
Really good food . Ok service . Great environment
Worst experience ever...... First of alll the wait time is more than 35 minutes when its not so busy... We have to ask twice to have our food ready...... Then the food was cold, really no taste at all. Then we have to wait more than 10 min to search for servers to have our bill ready.....
Awesome service and better food than the last couple of visits.
Love this place. Played some Mario Smash Bros on Nintendo Switch. We got food samples which were awesome. Tomorrow they are steaming the final of The Bachelor. Excited for future events!!!!
2nd year in a row for company Christmas party at Match. Good food, good venue a casino right next door.
Always told theres a 20 minute wait for a seat when half the place is empty. When I challenged the hostess I was called aggressive. No, I was frustrated & the staff need lessons in Quality Customer service. Also My elderly parents have been going there for brunch pretty much every Sunday for over the past 6 years & when brunch menu removed Dads favourite waffles we asked if we cud get just waffles? NOPE, they wouldn't offer any sort of accommodations we must order the chicken and waffles that's on the menu, cant get just the waffle. Sad in today's world if technology no one has a button on the register for that. Not even a managers special option! Seriously, customers deserve & shud expect better !!!!
Great food and beverages ????
I have been here three or four times now and it is always excellent food. Service is always really good the atmosphere is nice and the restaurant is clean. Their patio section is awesome and if I had to recommend anything on the menu it would be the chicken and waffle sandwich. It is incredibly good. The prices are very reasonable as well, the same food from Cactus Club would cost twice as much money. Definitely check this place out you will not regret it.
Great place to watch sports. Good vibe and atmosphere
Dinner
Amazing atmosphere! First time eating there and the dirty fries were delicious. Very accommodating of people with celiac disease and friendly staff! Happy hour is one hell of a deal! Would definitely come back
Went in for a bite to eat for lunch and had a great time good drinks great food our server was very nice and professional will definitely come back????
Great food. Really nice and helpful staff. Food takes a bit long at lunchtime.
Ordered delivery through Skip for my mom on Mother's Day. The only mistake was ordering through Skip. If I lived local, I would have just picked up. Thanks for the great customer service!!! I hear the food is great and will be sure to stop in personally once we are able to travel again.
Service was slow. Waitresses rushed off their feet. Food was mediocre at best, a step down from what it was before the Covid shutdown
To start the service my girl friend and I received was horrible to say the least, she obviously had other tables that were of more importance as it took over 20 mins just to get our order placed. When our order arrived my poutine was warm not hot and the tacos were cold soooo not worth the price!! My girl friends meal was good but she wanted to get a refill of her drink but our server didn't wait long enough when she brought our food for her to ask and we had to try and flag down another server. The only great part was after I got up to find our server and order the dessert (wow they can make dessert as it was sooo tasty) was the best part of the whole experience. Sad note their seemed to be no manager around as we wanted to speak with someone but instead paid our not so worth it bill and left unhappy saying how neither of us would be back. As we left we saw the table of guys that clearly had our servers attention grrr. Got our servers name in the end by talking with someone else who works there who wasn't surprised of our experience.
Nachos are great
Match is a great place to eat prices are decent staff is good.
Oh my! The food was really really good. Service a bit slow at 4pm. There were not many guests there. Thoroughly enjoyed every bite.
Always a great place to eat. Great food and excellent service .
Finally getting around to this review... We had a large group of 22 during U.S. Thanksgiving for a going-away lunch for a co-worker. Even with only one server (Abby), the service was outstanding. Abby never missed a beat and remained very friendly and cheerful throughout all the chaos. The food was very good as well, and enjoyed the football games playing in the background on the multiple screens. Will definitely make this our go-to place for events such as these.
Good food, decent prices. Try the pizza!
Good Food!
Customer service was amazing. SAM was an amazing server. Good job. ????
The roof was on fire! Amazing patio. Music open air. Just had it all.
This is a "sports bar" with good food, daily specials and even a FREE half-sized pool table. The Match Eatery resides within the Starlight Casino which offers discount coupons on food to regular casino guests. The Match Eatery & Public House has many TV monitors with various games continually playing and on some nights even has special events such as Mixed Martial Arts or CCTV games. It also has a number of separate party rooms for private rental.
Good food
Service wasn't the greatest. Waitress didn't come by very often
Service is bad, everything is overpriced and they don't scan your vaccine passport
You aren't living until you have had their dirty fries for happy hour, just sayin
Okay for breakfast, table was a bit sticky, will come back and try again.
Expensive
The food is excellent quality pub fare. Outdoor seating is a beauty in the summer with a fine craft beer. Recommended.
It's hit or miss on both the food and the service. Hopefully you go on a good day.
Very nice place but bring sunglasses on a sunny day. Lots of windows but no blinds. Foods good, service is good.
Nice diverse menu. Pizza dog is delicious!
head waitress was rude and did not seat us when there was open tables, called us 30 mins later for our table ...we were all ready eating some were else
Food is OK. GREAT spot for watching sports. Service is decent.
Food arrives consistently hot and fresh. Flavours are well-balanced. Great atmosphere, has the pub vibe but not usually overly loud. Many large televisions that broadcast sports games. Has a pool table free to play. Has a lot of high top seating, cushioned seating, as well as stool seats/ bar seats. Although it's attached to the casino, kids underaged can still go inside to eat until 10pm. Has large parking lots outside and underneath that is shared with the other restaurants and casino. Happy hour food menu do not have that many choices. Washrooms are spacious and kept clean. Has wheel chair ramps for the entrances and washrooms.
Great food at the Match Eatery. I went here for an event and was really impressed. The side room they have is very large and can fit 120 people. They have a giant projector if you want to have a slideshow going. I definitely will be coming back, even if it's just in the main area.
We had a few snacks and a lovely visit with friends.
Delicious food ????????????????
Good atmosphere party in the Smirnoff Room. Food was so-so for buffet tonight. Beef was over cooked and dry. It was better when we ordered fresh from the kitchen. Super hardworking staff.
Delight place and bar for drinks. Sometimes you have to wait for you order because take time to make. Inside have high chair and sports channel. Trying to find something you like.
if you need a place to spend an hour or two with friends, this is the one.
Awesome, loved Baby Jane. Danced all night and won at the slots!
We went here for dinner tonight for our anniversary. Our server was Wynona and she was amazing. Great service and the food was really good. We had the mushroom pesto pasta, nachos and ribs. The sticky toffee pudding is tondue for but make sure you share as it's huge! They even wrote happy anniversary on it. Anyway, I'd definitely recommend this place.
Good food and atmosphere when games are on.
It was great to be on the enclosed 'patio', an open space - both outside and inside at the same time! Good selection and friendly staff.
Nice bar! Great food
Kid friendly
Very handy place, near the casino. If you are in waiting list to have your seat to the restaurant, you can go and play while waiting. Waiters are very busy and efficient. Friendly and funny. Food very delicious. Even the music is not to loud. Perfect place to enjoy the moment.
We love coming to MATCH for easy dining and lots of menu selections. It’s also family friendly with options for kids. We recently reserved the Keg Room for a private event and it was great service.
Great food and great service. Thanks for the laughs Kevin!!!!
This place is ok. The chicken wings were nice but the choice of sauce isn't very original. The portion are rather small though and so it felt overpriced. The service was the weirdest. We had to deal with at least half a dozen different staff members. As soon as we got our wings a lady came and ask how was everything? Which is standard right? but how about you let me try the food first then ask me how it is?!?!. Then, we got asked to pay our bill even if we were finished but the waitress was going home or something and then we had to order the dessert with another person and pay another bill. This is really inconvenient for the guests, it feels disorganised and results in a bad service in my opinion.
I guess this was the holiday special, steak with spicy shrimp for $29. I will leave it up to you to decide whether this 6-oz steak plate looked anything $29... I asked for medium rare and it came medium well and no one cared to come ask within 5 minutes of being served how the food was so I could send it back. If the place was busy, sure I would be more understandable but it wasn't. Anyways, stick to their appetizers or sandwiches, something that is easier for the kitchen to handle.
Very good customer service and good food .
Was really good
Pb & J burger ????
Its decent, pricey but good dervice and decent food
Great food, fast service. Beverly was a kind an professional server who kept us laughing through our meal. Will come back for sure!
The meal was awesome as well as the service! Sausage rigatoni and the chicken club sandwich are delicious!
Great place for families and watching sports
Was a but slow but food tasted great
Mediocre
Beverly was amazing! this woman gave amazing service
Good to see Match open again. Some good live music with #NickFast
Service is horrible...3 different servers...no offer of beverage refills...mediocre food...
The service was pleasant and food was delicious!
Last time I was in Campbell River for the night (Summer 2017) I stopped in to the Casino/Coasters Bar&Grille. Was very inviting great staff and prices were on point and food was satisfying. I came again to the island for business and stopped by, now it is a Match (similar to whats on the mainland) $6.80 for a bottle of beer? Pretty crazy considering the rest of town was significantly less. I ordered one of their pizzas, honestly it was very disappointing. Should be advertised as child size actually. All and all, seems to have lost the smaller town feel think they missed the mark here. Outdoor patio was nice though.
Great food. Safe atmosphere
great food and service
Huge location, great for big parties and gatherings. However the service is only so so and the food typically takes along time. Be prepared to wait, otherwise the food is decent for the price.
We came here on a "Super Smash Bro's Ultimate" game night. They had a 100 square foot screen projector in one of the private rooms! The picture quality was amazing. During this time, we were also able to order from the Happy Hour menu. The $5 Carhop burger is a steal of a deal! Also, great value for the $4.50 highballs or shots. Will definitely come again, our server Nicole was very attentive and great job to Match for doing something so extraordinary! Looking forward for another video game event.
Live entertainment is great, food is good ,find the service a bit slow
Bf had the steak sandwich and I had the Turkey Brie Club. Both were really good and their onion rings, delicious. Calamari was a little bland and needed some seasoning but otherwise service and food was good. Marni was our waitress she was friendly and informative. We will definitely be back ????
the food was mediocre, but the waitress was...well..how to best put it...not interested. My tip reflected that! You shouldn't have to wait for water for 20 minutes, and then hope to get your meal before your lunch break is over.
Clean, friendly and services were terrific.
Not the best customer service not too sure which way they check their e-mails. I had emailed them to inquire about one of their private rooms for an event and had said for what day and for how many people. When they messaged me back telling me it was available and I had messaged back right away saying I wanted to book it, they never confirmed back with me and magically it became booked all of a sudden not too sure how that worked out. Maybe you guys need to stay on top of your emails and see who actually messaged you first rather than keeping the person waiting and giving it to someone else. Even when I had called in to ask about the availability the girl who had picked up the phone was so rude did not even let me finish my sentence and hung up on me. Their customer service is terrible.
Service was decent but overall the food wasn’t anything special. We ordered several items from the menu but nothing was anything to write home about… typical bar food but again service was good.
One of the weakest wings I eaten in lower mainland. They were small and dry. They are like pigin's wing and not chicken wings.
Baboshka poutine is awesome, they have great appys. Definitely returning soon
The service staff are very knowledgeable with the menu and the layout of the restaurants. The place looks small from the outside but has over 4 large private rooms to host events. Large in the sense that it can hold over 50 people, from what I recall the server telling me, there was one room that held over 100 people. The food was great and atmosphere was relaxed for a Sunday night. A great place to wind down for the week. They also have a giant projection screen for events and or sports.. They also play UFC fights on the nights that it's aired. Don't be shy and check the place out.
Seriously good. Well worth the long drive from our hometown. Excellent, hot, delicious comfort food. Desert? What can i say...i know, yuuuuum!Wonderful service from Dylan. He's an absolute gem. All round great experience.
Dine in
They had lost our reservation despite the fact that we had a confirmation. Kept asking if we wanted to see a manager... No, we just want a table for five like the reservation. Eventually they found us a table and all was good from there. The meals were excellent and the service was good. No complaints. I do wonder why a host/hostesses think we want to complain when things go awry, we don't want to complain, we're here for a good time. Just facilitate that and we will get along fine!!!
My Family loves the restaurant...
I’ll start off with saying this place used to be really great. Something has changed and now I would rate it mediocre at best. The service needs an improvement. Items were forgotten, cutlery forgotten, water never came, orders mixed up. The servers seemed to be miserable. Everyone was scattered and frowning. The bartenders are incredibley slow. We waited 30 minutes for our drinks alone and it wasn’t that busy. Food is alright, nothing special but not horrible either. Patio is really beautiful and it is nice to have a spot to grab dinner in the casino.
Worst service I've ever had. Had to flag down the manager to get service. Waited multiple times for water. No one checked up. confronted the manager about the poor service did nothing about it, and did not care one bit about his servers.
Go there every thursday for the chicken wings
Good food
Good enough food. Live music. Good beer selection. Hip ambiance.
Poor atmosphere, frazzled staff. No one seems happy to work here. No warmth
Steak was cooked just the way I liked it. Medium rare. It could have had a few more veggies but excellent.
Great food, service and killer rooftop patio! Chicken tacos were delicious.
Great experience
you donut
Went to Match for a staff function. Waiting staff was not prepared to handle such a large group. Dinner was served over 2 hours after we arrived, and many of us found our food was cold. As the plates came out, some of our own staff members ended up serving them out to everyone to expedite the process. Do not recommend for large group functions.
Good food and great staff!
Nice "Patio" seems like you're indoors. Good service and great food. Had a pizza. Prices are mid-level, as expected. I will return
If you’re looking to throw a party I can’t say enough good things about this venue! I threw my moms 60th birthday party this last weekend in one of the private rooms and we had such an amazing time. The food options were fantastic, the staff was so attentive and hospitable and they went above and beyond to make our experience 10/10. Thank you so much for the great memories!
Great food
Tuna burger, calamari, and poutine were all fantastic.
UFC night, good time!
Very nice taste and nice place
Great promotion deals and friendly staff. I go there regularly to watch sports and relax or play some pools with friends.
Always a great experience
Unfortunately I brought my entire family for my birthday dinner here. I honestly felt obligated to ask the server if we offended them somehow. I had greeted them with a smile and was enjoying my day. This server was unfriendly, cold, and created a very high-tension and extremely unpleasant dining experience. Due to such poor customer service, we will not be recommending this place for a while. However, the food was quick and prices were fair. I recommend the nachos, generous portions. I came the weekend before with a 10+ group for another birthday dinner and it was much more pleasant. Luck of the draw I guess. Looking forward to changing my review in the future!
Food was quite good, it was our first time here. Service was good as well. It was really quiet though
Meh... Go to Kirin next door.
I come here few times a month. I love this pub. The ambiance. The pool table. The wings are really good! The servers could be more interactive with the customers.
Great food, great service. Been here for Superbowl, awesome that you can reserve a room. You can't do that anywhere else in the lower mainland that I know of. Super busy for the big game and great environment. Even outside of sporting events, it's a great place to go.
first time visiting this restaurant we were seated right away in a nice comfy booth our waiter Daniel c was awesome always made sure we had what we wanted and very friendly we both had the blackjack chicken burger one with fries and one with onion rings food came fast and at a perfect temperature the onion rings were cooked perfectly as were the fries the burgers were excellent one of the best chicken burgers I have ever had 5 stars is hard to get but I cant think of one thing that wasnt great we will definitely be back
Very enjoyable Staff very friendly. The host of the Trivia Evening was extremely loud. I had to ask him to lower the volume which he did thankfully. Otherwise a pleasant evening. I thank the staff behind the bar, very friendly and courteous.
The chicken and waffles, while tasted ok, I found it pricey for the 2 tiny nuggets of chicken and waffle and the strawberries amounted to about 1/4 of a strawberry!
Meh.
Good service friendly staff
Don't fall for the "free" Brithday buffet....gross cold bland pasta, hour long waits in line, in a feeble attempt to lure you in to do some gambling.
Good food, great service
The food is really good. And the prices are reasonable. The service is not the greatest- waitresses are nice but they are always in a rush. I've been there many times and I always love the food but the service department is lacking.
Nice private room.
We returned to Match for the second year in a row for our company Christmas party. We booked the Budweiser Room. I was very pleased with the staff and the service was great. Last year we had pre-ordered our meals and everything was hot... this year we opted for a buffet and again it was great. all of our staff were pleased with the food and beverages. A special shout to the Chef Chris who checked in at the beginning, middle and end of our event.
Nice restaurant in starlite casino. Very good food.
The service here is fantastic, lots of screens around to watch various sports. Lots of great drink options and a laid back atmosphere.
Great food and service
Great pub fare. No major dinner plates. Sad for a restaurant in a casino
Matches is a chain of casinos and restaurants with locations in Campbell River and Courtenay. It was a fun night, after 9pm drinks are half price. We ordered 2 bottles of wine and some beers and the bill was only $65. We didn't eat there but its typical Canadian fare. There was a live band and dancing. A very fun night and cheap too! One last thing, it's not a traditional casino, mostly slots which doesn't float our boat.
Great experience thanks to Beverly. She was kind, conscientious and on point. Will be back.
love the food service was ecellent, and decent prices. i would definately recommend this place.
We went there yesterday, Friday March 26, 2021. We haven't gone out much lately with the pandemic, but thought we'd try it. Food was good, though service was spotty. Our table was on the patio and we were right by the kitchen with wait staff zooming by constantly. The table beside us was 6 feet away with a potted plant between us. Four people were seated there after we arrived. The two people with their back against the table against the window was maybe 5 or six inches from 9ne of the people seated against the window. I could tell they were uncomfortable - the man with his back to the table beside us got up and moved to beside his date. They seemed uncomfortable and seemed to be trying to finish quickly and leave. Won't be going back.
It took forever to get our food. I this community it should be faster service at 8 pm! Our whole crew was upset with the kitchen service.
Good place for gatherings and food is not bad. Some cute girls work there too!
Love it great food good place to watch sports too
Little sad because we were denied brunch service on Sunday due to being understaffed (dining wasn't open because they had no staff!). Hope this is fixed as covid regulations open up- you guys have the best brunch menu!
The restaurant really exceeded our expectations! We ordered several menu items & they were all great for flavor and nicely cooked, but the steak dinner really stood out for value, serving size & presentation. We were there for a birthday celebration and the staff were very friendly!
Since the stricke and the lose of good staff quality is lacking but still is better than some.
Our first visit here was very pleasant. Our server Beverly was delightful. She was efficient and helped make our dining experience that much better. The steaks were done to perfection, and the sticky toffee dessert was to die for. We will return.
Match Eatery & Publish House is a modern gastropub located outside of Starlight Casino in New Westminster. The interior is fairly dark and industrial-looking but they do have some skylights which lets in some natural light. I was actually surprised at how large this place is and it’s filled with large, flat screen tvs. I’m sure that it must get busy here during weekends or sporting events but it was fairly quite when I came here for lunch during the weekday. When I came by on a Tuesday, they were running a special on their tacos ($6 instead of the usual $10) so I couldn’t pass that up. The Crispy Fish Tacos were pretty good. Although the wrapper was a bit dry, the battered fish was crispy and topped with a mango salsa, crunchy slaw, and a slightly spicy chili cream sauce. I came back for a revisit to try their Pulled Bacon Mac and Cheese ($14.75). Given how dim it is in some parts of the establishment, I decided to sit at the bar so I could get some sunlight coming in from the skylight. This dish is pretty much as it’s described… which is partly unfortunate. I would have preferred crispy bacon to go along with the cheesy macaroni noodles. Instead, there was a fairly generous amount of pulled pork which is chewier and leaner (and somewhat dry). The macaroni was okay and had a bit of bread crumb topping to it. But although it was cheesy, it lacked any significant cheese pull. Overall, fairly average eats but not bad considering the lack of dining establishments in the area.
Food is great, service is hit and miss.
Come during the happy hour to try their appies and drinks . Reasonable prices from $4 - 6 on selected appies and everything on the alcohol list.
Good food. Nice variety. Reasonable prices. Pleasant surroundings. Excellent service.
Every time I have come here with friends, we always had a great time. Servers were attentive, drinks came out quick, foods is delicious. The chef is very accommodating which makes it super helpful since I'm a vegan. My favorite part of Match is their private rooms. This Halloween I hosted a party there in the Budweiser Room. We had our own private bartender and he was so much fun! There was even a pool table! Foods came out on time. Everything went so smoothly I didn't have to worry about anything else. Also on Tuesday they have Trivia Night! We had went there three times in row because the hosts kept it entertaining. Best Trivia Night theme was Games of Throne and Harry Potter!
The pasta is way better than how was better the food is fast now and quick love it
Food was great, most servers are efficient and friendly
Made a reservation to get a decent table for 4. Gave us a horrible table on the patio when booths available. Had to ask to be moved, was able to move. Very slow service, food was good. Bill for two couples were totally messed up to the point where we had to figure it out ourselves later. Not impressed, young waitress more interested in flirting with other patrons than regular service for just little old us. not impressed
Worst customer service ever. In the past the Service was great, but recently my interactions have been terrible. Such good potential. Still super disappointed.
I went to this place to watch the UFC, first I booked a table via Open Table and someone from this restaurant calls the following day and tells me we can't honor your reservation because of the UFC, kinda stupid considering it was confirmed through Open Table, but whatever, so because of this had to come to this place for 4:30 pm to hold a seat for 7:00 pm, and the seating was not good, basically gave a table like you would find in a food court with high chairs, then the host says there is a $18 minimum per person, seriously you should consider who you say this to, as that is peanuts and if your watching an event for 3 plus hours I'm sure your gonna spend that no problem, not sure what kind of clientele you are used to frequenting your business, food was very mediocre, waitress had a bad attitude, and didn't bring requested drinks half the time, had to ask again for them, pretty sad considering your job is to wait on people as a server, then when it came time for the bill asked for my bill first, which was fine, but then my other party asked for their bill shortly after and the waitress was rolling her eyes like she had been inconvenienced, good luck holding down that job, they have alot of tv's for watching sports but other than that I wouldn't recommend especially if you are wanting to go out for dinner, service is not good.
The pork ribs were very dry and the chicken sandwich was chard with too much salt....meh..grosd
Clean place good food
Good happy hour deals, nice bar!
Amazing happy hour - great food and drink options ($4!!)! Food, drinks and staff are amazing!! Absolutely love their patio. This is the place to be!
Food and service always spot on.
Average food
Good food for reasonable price. Drinks a a bit pricy.
When you have double pepperoni pizza on your menu, the least you can do is put more than 10 thin slices of pepperoni on it!! When we questioned it, we were told that you will have to charge us for an extra topping if we want more pepperoni ....WTF??? I don't care what you charge for a pizza but at least fulfill what you promote. Our poor bartender was embarrassed to tell us this. Still miss March 21 service and menu. We are regular customers!!
Awesome staff, great food.
Three of us went here Saturday, first visit. We were pleased with our server. Unfortunately the food quality was very poor. Both the main course salad and side salad were not good, due to poor preparation. One of us ordered the steak sandwich, the steak portion was tiny and already cut in half when served!? What kind of eatery serves a steak cut in half? Anyhow, I'd go back for some drinks, but the food quality ain't worth the money. Run of the mill Food.
First time. Nice crispy and tasty fish and decent fries. Good coleslaw. I would go again.
Food was great, service on the other hand? Slow. Server was very pleasant otherwise.
Awesome food great service would come here again to eat
Decent place to go, the food is really good but the thing that drops this eatery is the service, spending up to 30 minutes for simple dishes and average 5-10 minutes for a drink order but the service has been getting better lately and my review will rise as it continues. The main point of going is the live Dj Saturday nights and getting cheaper drinks than in the connected casino.
Massive seating,menu lacking, but friendly servers
Live bands on the weekends!
Overated, over priced, poor to dismal service
Huge place fun
I don't generally take to the internet to write reviews but the food was just... terrible. For the price, the size of the meal is kind of sad. Plus the look and taste of the food made it seem like it was under a heat lamp for a while before service, barely even warm... the look of everything reminded me of hells kitchen where you question where everything was before it came to your table....and I hate saying something like this about somewhere in town but I don't think I will ever go back.... One good note is that the servers were very polite and were not at all a problem.....
Great food, good drinks. Love the atmosphere here.
Been here a few times food is good Friday the Band was Awesome just 2 guys but they were very entertaining hope to see them there again
Very good service. I had the lettuce wraps that where very well prepared and tasty. Beer was cold
We have tried Match a number of times. This will be our last visit. The food is your basic pub food, and it is what it is. The major problem is the staff. Unfriendly, unprofessional, and poorly trained. Brutal service this last time!
Great atmosphere! Great food! The server is good at her job!! What else can you ask for? Great prices? Well, your in luck, The have that too!
Super impressed! Stunning roof top patio. Cheap drinks and food for happy hour ($4 options) DJ Friday and Saturday until close
Good place for group parties. You can go gamble after. Food is pretty good. Would recommend.
Great happy hour menu. Very friendly and attentive staff. I will be back!
Great Experience
The food was great and our server (Kianna) was polite and helpful through the visit.
Adam the bartender....Nicest guy ever....????
Busy and unorganized. The server was really nice and tried hard but the kitchen was brutal. Cold food. Stuff sent back twice and comp'd entrees.
Best fries ever
Best Poutine in Penticton, the staff is so friendly and the prices are very reasonable. Don't forget to swipe your card in the casino, you might get a 2 for 1 appy !!!
Went there for my birthday for the first time ever, the food was great, the hostess was super friendly, and we were seated immediately, however the waitress was reallllly bad, she didn't properly take anyone's order, didn't bring a note pad to write anything down, ignored most of the people at our table, forgot to bring a lot of things that were ordered to the table, eventually it got to the point where my friends and I had to go to the bar to order drinks because our waitress avoided coming to the table, also refused to go ask the bartender if they made certain drinks and instead made us tell her exactly what was in the drink, also told me the bartender couldn't make a certain drink but then when my friend ordered the same drink they made it. Just super unprofessional, rude and disorganized. The food is great though and the atmosphere is great, just some of the staff could be better.
Gud vibes, nice place to chill,
Was not the best..food was good ..service needs some help..poor training it seems like..30 min to say they did not have the bottle of wine we ordered..asked twice for water never happened lol. Bill was only 57 and change left 100 and was asked how much change i wanted back? Will try again there happy hour looks fun..hope they get it a bit better
Party rooms are great touch for private functions. Huge bar with lots of TVs
Food is good and fun place . Waitress brought us our beers then never came back to take food order. Worst service eve Place is so dead.... how hard is to come over to the table and ask if we want food or another drink... never coming back again
Had the nachos, not the greatest.
Excellent food when with bartenders recommendation was awsome All in all was very good all the way around
The nachos were my favourite! Huge portion for an appetizer. A great place for food while watchiing a big game
Delicious food, friendly server, fun atmosphere!
We celebrated my grandfather's 90th birthday upstairs. Great food and drinks and wonderful service from Neil and Brooke. Thanks again!!!
Great new menu items
How did I never know this place existed? It was great. Reasonably priced. Looks newly renovated, patio seating available, minors permitted in restaurant, friendly staff, strict attention to cleanliness/hygiene. Stupid menu names for standard food items, but the Calamari, Beef Dip, and Yam Fries were all awesome.
Menu is small but decent, however disappointed with the tacos.they dont know how to make sour apple martinis.
Good decor, lots of TV screens, decent food
Too busy
Amazing patio! Great food and drink specials and friendly staff.
Excellent
Great very accommodating staff, food was great
Massive restaurant with lots of areas, pool table, booths, private rooms/ game betting rooms and outdoor seating all connected to Starlight Casino. Nice restaurant, large centre bar, good variety of food with a very large menu and drink menu. dessert includes deep fried Oreos. Food is a hit or miss, service and personality is lacking.
Great food and service
Good food and great staff!!!
Wings are great
Food is tasty... but the service is quite slow. Went in for brunch and it took 45 minutes for breakfast tacos. Our waitress, I think her name was Jamie, was nice, and apologized about the wait, but it was way too long to wait for breakfast. Stopped in another time for wings, it took 20 minutes for the waitress to even get to take our order. And 30 min for the wings to get our table.
Good place for a happy hr cocktail and appy. Had a big pretzel. Bueno. Try it. Plenty big screens for sunday football.
Went there on a Saturday night. This was a UFC ppv night and the place was fairly crowded. Lots of tv's for good viewing angles. Food was surprisingly good for pub fare. My only concern is that waitress was probably stretched too thin on this night.
Our holiday Christmas party was here and, I must admit, it exceeded my expectations! Food and service were both excellent and the team enjoyed the pool table in the private room! Thanks, Match Team!
Service
First time here and I was surprised. The service was quick and the food was good. We will be back.
They changed the menu and now some favorites are gone in the pub.
The place sucks if you ask me, I live very nearby so there is an any where else to go around here, and whenever I've been there I might as well be invisible I almost had to beg for service, last time waitress says oh I thought someone took care of you know I said no one ever takes care of me when I come here, no service, you practically have to beg for service.
Went there to watch the UFC. We got a table right away and steps were taken to ensure everyone who came early to get a table got a clear view of the monitors and there wasn't a standing crowd for the main event. Food was delicious, service top notch and kudos to the man in the kitchen who served the entire restaurant got a complimentary deep bowl of piping hot fresh pasta. We drove up from Qualicum and Comox for the second time to watch the UFC because the service was much the same the first time we went.
Pretty decent atmosphere,good breakfast,not to crowded.
Very poor and unprofessional service. We went for the food after dancing elsewhere because it was the only place open late. It is my impression that this is a "meat market" and the clientele does not expect nor is provided a service above …
Terrible service slot attendant lady was very rude will never return, shouldn’t slot people maintain some form of professionalism? Must just be Campbell river
Service
Good food and service
Really good food and drinks for the price. Very consistent service tends to be a little slow but it's extremely busy on fight nights
Had an amazing experience here. The bartender Jeff even did a magic trick while serving us at the bar. He had style and a great smile. Will recommend my friends to come here.
Friendly staff and good food. Washrooms could use a bit more attention but overall two great visits!
I haven’t had a bad meal here yet. It’s always busy right at noon but it’s big enough to always find a table for four. Call ahead if you’re with a bigger party. The beer is always cold and there’s plenty on tap. I’ll go again and again I’m sure.
Good food
Management sure needs to take a look at their service scheduling, and coordinate with what is happening at the hotel/conference centre. Just attended a conference yesterday and of course people want their lunch within an hour so they can get back to their next conference session. Nope, didn't happen. We had reserved a table ahead of time to make sure we were served promptly - nope. Finally got our drink order taken and ordered our meal at the same time so it would come quickly. Over an hour later the food finally came. The waitress didn't even pop by our table to top up our waters in all that time. Yes, we were late going back to the conference, missed most of the next session. Several other tables of people were also very late finishing. Yes it was busy - but manager should note what is happening in the hotel and prepare with enough staff! Bad management!
Great place to take a date.
So this place has got a great lively vibe. There is a pool table there as well(free to play but currently closed due to covid) The food is good and the service as well. The beer is definitely cheaper than the casino next door, and they have the standard happy hour as well with good food specials. You used to be able to order a beer and then take it to the casino with you(thus avoiding the casinos higher price) but now that walk thru is gated off (I'm assuming covid related as well) Nonetheless a good experience for a night out with friends or family.
Some of the best food I have ever enjoyed was served in comfort and style at this location. Most of those meals were also free or half price for being a double diamond card holder. And to be honest double diamond didn't cost me anything really. Thanks Match Team and thank you Cascades Casino
Very poor customer service & so-so prices.
Dinner
Seems to be well known food quality isn't this locations strong suit. I still come from time to time as they have a nice setup and plenty of seating. I ordered the poutine and asked what type of gravy they use. The server thought it was pork and would check. I went ahead and ordered on that assumption. I can't eat beef and sometimes thats what some places use. Andddd of course ends up being beef. She said she asked the kitchen but neglected to tell me prior. So basically I'm eating an expensive plate of fries at this point. It honestly at that point ruined my night. She gave me 25% off but I don't feel it was satisfactory.
We enjoyed the patio for our large group. The wait staff was great, but the food wasn't great. Most of us did not enjoy our meals.
Awesome venue to host a birthday. Many rooms to book for groups larger 30!! Nice and intimate also the bar and pub area is pleasantly large and airy. Connected to the Starlight Casino so if your friends go missing hopefully they win big and pay the bill! Cheers!
This place is very disorganized and the food was overcooked and cold. I can't believe this place has 3.5 stars on average. I would never recommend this restaurant to anyone.
The private rooms are perfect for celebrations!
Good service
Music too loud , can't hear other person talking
Huge place and less server. Decent food but need more servers.
So many great menu choices, all yummy. Comfy place to meet friends or just hang on a sunny afternoon on the patio.
Best place to watch sports events. Food is amazing, good music.
Ladies hang out night was perfect in the lounge area! Great service, great fun. Will plan it again!! Appies were great for sharing, had a couple of giant nachos, wings, calamari, bacon and cheese hot dog (oh so yum), dry ribs, I think its cheese kale and spinach dip (yummy), fries, poutine...Adam and lots of different drinks. Thanks manager Elizabeth for hooking us up and Sabrina our fantastic server for taking care of us. DJ Swing was in the house. Next time we promise to dance more ????
My friend and I went on Saturday night. It was really fun. The appys were $4 after 9:00 pm and they were pretty delicious and definitely worth $4 each. The DJ was great! He read the crowd and played music accordingly. We will be back.
Good food, good atmosphere, have been here many times.
Very delicious NY steak just melting in my mouth. Nice atmosphere Update - I changed my rating because just after an hour after I left the restaurant I got stomach problems and I still have problems now. The reason could be from the meat which was medium well done or the green beans not sufficiently cooked.
Good selection for lunch, friendly service
Becouseni live in East Richmond this is my go to place for dinner. And the menu is large enough and I don't get bored of the food. High quality pub food that will please you each and every time you go. Over 20 TV"s and a few screens larger then 10 feet by 10 feet. If you have a sporting event to watch it will be on at Match. This is my favorite place around. I know it will also be yours!
Food was good when we finally got it. It only took 45 minutes of waiting, a friend also waited over 30 minutes for a single beer. Food seemed over priced for what it was and they couldn't even bother to list all ingredients included on the meal, resulting in me sending my food back. The atmosphere at the restaurant seemed to be trying to be more like a club than an "eatery" or pub. The table beside us clearly had escorts that the were sexually touching while we were eating. Definitely will never come here again.
Went there yesterday with group of friends, and it was the worst experience ever. We arrived 7.30 and been told that in half an hour we will have table, but instead half an hour we waited 3 hours!!! We got our table at 10.20, I still can’t believe it that we actually waited for 3 hours, huge disappointment. Extremely rude hostess. The best part of the evening is DJ Peter, great music, non stop dancing.
Food is always good, love the mussels, just very hard to ever get served very quickly. Always have to go tell someone that we've been seated for ten mins before any contact with any server.
It was great awesome band food was fantastic and the bartender nailed it he made my drinks perfect indeed
I hate complaining but I just experienced the worst costumer service from just ordering a couple meals on ubereats. I ordered the same thing I got the other night then I get a call from the manager saying they can’t make it for me and then the call drops or she hangs up on me. I think nothing of it and get the opposite of what I ordered I would of rather had it been canceled. It’s not a big deal but now I have to pay for a meal I didn’t want. Not to mention I didn’t get my fries with the pizza. Which didn’t have the topping on it. I call back and the manger I spoke to was completely condescending. Assuming I “forgot” our conversation earlier and accusing me of hanging up on her. I just didn’t have a good experience and won’t be ordering from here again.
Went here late night Saturday for a birthday treat. Waited about 1 hour for a table which was a little disheartening so went into the Casino to pass time. The dining area was super busy and loud. The food was absolutely delicious only issue was that I wanted my steak a bit more well done. Our server was nice and food was served roughly 25minutes after we ordered.
Awesome! We had a little one with us and our server asked if we wanted to order some food right away for them, which I really appreciated. Excellent service and food.
love the party room you can book out for private functions
Fabulous service! Thanks so much Jessica for the lovely surprise desert. She asked if we were celebrating and we told her I was picking up my new car the following day. At the end of our meal, she presented us with a fabulous desert that she decorated herself. What a nice touch! The pizzas were delicious and loved the half price wine special! Will definitely be back.
Food was very good, tasted great and looked nice. Service was friendly and competent. will likely go back for late night drinks and food.
Great food. Service is mostly GREAT but they do get busy sometimes.
(Translated) Perfect (Original) Perfeito
Great food with awesome entertainment
Great service and awesome food! Will be back soon!
OMG....Food- Divine, Service...amazing! Kaitlyn was our server, she is an absolute doll. The manager Aleisha poped by our table a few times, she is just attentive and absolutely professional. I recommend the mussels.
The service is great 9 times out of 10. Food has always been spot on, and happy hour prices are affordable.
Great food and great service!!
Went there for a bite to eat 10 pm, server told us Happy Hour menu is on. Every beer they had on the Happy Hour was out of stock, the only one they had was not very good, very light cloudy apple juice color, good thing hubby asked for a sample, ordered Stella instead. Hubby ordered Happy Hour burger with kettle chips, it came to the table, I thought it was the cutest thing ever, burger was 3 inches in diameter, that is usually called a slider at other restaueants, definitely know next time, the kettle chipz were not etible, they were burnt. Ordered a nacho, it came, piled high, all toppings were on top, nothing in between. Cheese was strange texture, no gooey, stringy cheese, it had a sandy texture, I suspect powdered cheese, not so good, yukky in fact. I ordered the Blacken Halibut fish taco, server asked if I wanted one taco for $5 or full order of 3 for $14.75, which made no sense to order one for $5, Happy Hour usually, full meal, discounted during Happy Hour. I ordered the full meal, the halibut was the size of my pinky, hardly a meal at all, no sides came with it. This place used to serve good meals with decent portions. Don't think we will be back again. Server was great.
Very modern got sat quickly, waited 15 Mins for drinks, it was a busy Friday night that's okay, waited 45 mins for appies, and over 1 hr for our mains that came out cold, and not cooked correctly, extremley slow service as well, shame was very excited for this new location and new resturant in penticon. Will not be going back and not recommending to anyone.
Good food at great prices! New patio is awesome!
Good food
We have ordered fish and chips twice .. delivered. It is by far the best fish and chips we have had locally. The pieces of fish are thick, lightly battered and delicious. The fries are crispy and taste great. For delivery we asked that chips and fries be wrapped separately so they wd maintain their "crisp". Orders were carefully wrapped and arrived hot and crispy. Excellent! Definitely will order from Match again.
We had a staff party at the Match Eatery and the experience was terrible. We booked a private room months in advance. We arrived at 6:30 and dinner was served at 9:00. That's inexcusable. Food was lukewarm at best. They appear disorganized and unable to accommodate large groups.
Best happy hour in town and awsome service. The server we had Ewan and his coworkers consistently crush it!
it was average. decent food, decent waitress. nothing special.
Had only dessert it was hot and sticky!
Cold food, slow service, and bad management. DO NOT RECOMMEND
Even in trying times food was good and fast. My go to place
Love coming here for happy hour! Service is always 10/10 Brooke always makes sure to let me know about the specials. It’s the perfect place to come for date night or just a couple drinks love the atmosphere!
Was a very busy night, yet I was seated in no time at all, the food was delicious and hot. The music was very nice. The staff was very efficient and delightful. I will definitely return.
Beautiful day and great food a real nice patio
Today I took my friend out for his birthday lunch and I'm here In the review comment section giving a shout out to my server Helen (the girl with the red flowers) I have no words to how cool and down to earth a person can be!! She's got my 5 stars for sure ????
Not much in the way of vegan options
Beet salad super yummy. Service superb and drinks are lovely. Will be coming back for sure
Over priced and mediocre food
Terrible
My friends took me here for my birthday. The food was great and we had a nice time. The hostesses and servers were amazing. We had a minor incident with the restaurant and the manager on duty, however, I was very impressed how Naseer and Hyatt handled the situation. They addressed our concerns and never once denied the shortcomings of that night. They also ensured we were taken care of. Despite our "incident" I would still recommend the Match. The people there are so great to deal with!
Bad service and cold food on a quiet evening. 45 minutes for cold wings. Will not return
Real good food, awesome atmosphere and if your feeling risky theres a bit of gambling right there
Great food and beer. Beverley was outstanding server and her people skills were amazing. Definitely coming back and sharing this great place for food and drink. ???????? Thank you ????
Fantastic time celebrating dad's 65 th birthday. Great food
The Burger is thoroughly mediocre, the beef dip tastes like canned tomatoes, the Caesar salad had balsamic drizzled on top, they served the jalapeno corn bread undercooked and burnt and the service was lacking. The fries are decent.
The brunch here is great! As is everything else. Good selection of food options and good drinks. Service is a bit slow and could use some work but overall 4/5.
Really nice and big inside, great food and service.
Really poor Mother's Day visit at Match Eatery - I've been to the Match in Squamish and Langley - service has been great. I made a reservation for 7:15 PM on Open Table for Mother's Day (2018); when we arrived the patio was empty so I asked if we could be seated. We got a table but it was filthy (dirt on the seats and table when I put my hand down it was filled with dirt). We waited for 25-30 minutes, no one had come to serve us a drink menu or offer a glass of water. I had to go inside and ask for service. The server finally came and brought us a drink menu BUT never returned; I went back in at 8:00 PM and asked to speak with the manager; he apologies, of course, and offered to take care of the bill. The sever didn't come until 8:10 to take our drink and food order. When our appies came it was 8:30 PM, our drinks were still not there, again I had to ASK for our drinks and plates/cutlery. Finally had a drink on the table, one hour after arriving. We finished up at the restaurant at 9:10 PM. Regardless if the meal is paid for or not, the service there after was still so bad; I'm really disappointed as I really enjoy eating at Match. The server was sweet and apologetic, definitely get they were running under staff however, I will not be going back to this location again. AVOID because it seemed like multiple tables had issues
The service was great and fast but the food was not as good as expected. How sad!
Chicken & waffle sandwich. Do it. Don't think about it. Just do it.
Love the food here, Turkey club with Cesar salad is a 10.
Nice greasy food
It was my first time at this place and food and service was awesome. The server was very attentive and made a lot of really good suggestions for food and half priced wine. Will definitely be coming here again.
Great food and lovely environment. Staff was very friendly and attentive
Server was terrible, food took over an hour, I will never return, even for a glass of water.
We were seated then had to wait a very long time to place our drink order then we had to wait another really long time for our drinks to arrive. We were ready to leave but we saw our drinks sitting on the bar and foolishly waited thinking they would come to us pretty soon but they just sat on the bar. The place was not busy at all. We left without ordering food.
Great appy deals
The food is great and the staff are really friendly and attentive! It was an awesome dining experience
Great bar food. Specials are very enticing. Monday Burger and a Beer is definitely a staple. Not much atmosphere in the bar, its your cookie cutter sports bar. Pool tables to keep you entertained. Great place to hang out with your friends and have a beer during a game. I wish it did something more to set its self apart form all the other sports bars.
Good service...decent food
Food is alright and ok for the value. However they could add some new items for a more versatile menu. It's a fantastic place to dine but they should improve their menu. Service is not the greatest either, somewhat disrespectful.
Amazing food... Amazing service...
Fast, friendly staff. Good food.
great food and service, loved the beet salad
Good friendly service nice food
Good
Dinner
Diner was great service was awesome.. The "blackened" halibut wasn't "blackened" but tasted awesome
Place is great, very little to no parking because of the casino
Great french onion soup, wings, salmon bowl, and beef deep! Good service and well designed space. Will definitely return.
I have been here 4 times in last 6 weeks and has been hit and miss. Tonight was a big miss ... need new bartenders as the girl behind bar must be new or needs to go ... just terrible and won’t be back for a long while
Decadent and delicious Mac & cheese and surprisingly good fish & chips. Lightly battered fish that was crispy and not greasy. Accompanied by a good coleslaw.
Came here on a Sunday for a friend's birthday lunch. They were extremely slow, the food was terrible and made me sick. They're drinks weren't created properly and were over priced. Never coming here again
Went 20 Aug for work get together. There were 9 of us. Guess we were too big of a group. They put tables together, backing on a booth. Anytime anyone sitting in the booth needed out, tables had to be moved and half the people had to get up. Wasn't really fun. Ordered poutine. Sadly arrived cold. Cheese hard, gravy cold, fries cold. But service was good. Kind of sad because everyone kept saying how good this place was. Won't be going back, way too expensive for the food and seating arrangements.
Great food great service
Good food and service!
Great patio. Nice atmosphere. Tasty food. Cocktail was a little weak.
Held a party for my 19 year old son at the starlight location.....they did an amazing job, Sam our server to 26 of us did a terrific job, I would definitely recommend Match for your event.
Nice place to eat, grab a drink, and enjoy watching sports.
Quiet, delicious food, very good service. Even kids are welcome
Great but kaotic
Good food and atmosphere.
Good food and atmosphere
First time trying dinner at Match in Penticton. Food was very good - we shared a blackened halibut burger and a Mediterranean pizza. Both were very tasty. Service was very slow. We had to ask the bus girl for the server to take our order and then again for the bill. Server was pleasant and food came quickly otherwise.
Great location, staff go above and beyond! Great patio!!
OK food never have been really impressed
Fun, upbeat environment! Lots of different food items and friendly staff!! Will be back!
Came just before happy hour started so, no deal on drinks at 3pm. Lol Food was good and patio very comfortable. Big screens for you sports fans.
I love Match. We go there for trivia and for sports! They have great food, a casual atmosphere and sweet happy hour specials!! We especially enjoy it when Kianna serves us. She is so friendly and a great server!!!
Enjoy going here to watch UFC fights but have called to make a reservation for two people (not fussy, at the bar, at a table, wherever) and have been told that reservations are not accepted. Showed up today, only to be turned away from sitting at the bar because there was a reservation...? This is very confusing as we called to make a reservation and were told they were not accepted. We were told the reservation was for a staff member. Okay, I'm sure the staff member receives a discounted rate but we are full price paying customers that are being turned away for a staff member. We were finally able to get a table only to be told we could not exit through the main door to use the washroom (the in restaurant washrooms had a 10 person line up) but had to walk around outside the building. The staff are amazing, never had anything but amazing service but feel like every time we come here, it's a battle to get through the management to get a table. Do you want local customers or not because I'm getting the impression that management's answer is NO.
good food and drinks
Last time we were there our food came out at different times. This time after waiting 30mins just to order we walked out. We wont be back.
veronica was great. nice patio with the fire pit
Great place for a unique take on pub food. Enjoyed their chicken and waffles. The food does take time, but it's worth it. Lots of TV's playing multiple sporting events.
Waited forever. Didn't ask if we wanted another drink. No ketchup or anything offered for fries.
Good menu, good staff. Temperature on the patio is a little much during the early evening.
Always great food and staff
Food is okay. The layout is pretty sweet. I could see it being a great time to rent a room with a pool table with friends or coworkers. If food was better I would come here all the time.
Great spot! Awesome food and service, lively atmosphere. ????
Very poor service. Ordered Cajun Grilled Chicken and the accompanied mashed potatoes were spoiled. Mentioned this to the waiter and gotten absolutely no response. Will not return.
We waited for more than an hour for appetizers but the waiter Jackie was unbelievable amazing girl that made us feel special. Our bill was taken care off for the waiting. I defiantly recommend to come and check it out. I loved their customer service. AJ. ❤️????
great food, our server tianna was great, would recommend.
Tried to book a room for a birthday party at the restaurant. After multiple emails no response. Finally got a hold of a person and booked a table for 20. They got the date wrong by two weeks and tried to confirm the wrong date. Then they tried to say they could give me multiple booths and a small table instead of the one large table I had initially booked. On the day of the party I bought in our own cake and candles. Was told that they couldn't put on the full 30 candles bc of melting issues tho no other restaurant has had this issue before. The waitress left the cake for us to cut ourselves and had to double check when I asked for them to cut ( isn't it standard procedure ? ). Cake was cut and bought out to the tables but the macaroons were missing. When I asked the waitress about them I had a supervisor come out and try to tell me that the "one and only" macaroon on the cake ( there were multiple macaroons on the cake ) was shattered when the chef cut the cake. Which person would try to cut into macaroons and not remove them before cutting a cake??? This felt like a blatant lie with the only explanation being that the macaroons were eaten by the staff. She said to make up for it they would send a round of shots for the table. Feels like a large over comp for “ accidentally shattering one macaroon”. Also I'm sure the entire cake didn't make it to us in our to go boxes. Super disappointed with the service at this restaurant and would never recommend.
I had the thai chicken salad, was quite Impressed. Smaller menu but good choices, and at a reasonable price. Service was good. Would definitely go back!!
Great ribs. Good beer - a red from the Island. Ceaser salad, not so good. Just not my taste. Big screen with sound!!!
A culinary travesty. Mojito had 3 token mint leaves and would be surprised if it had any alcohol. Service was poor, waitress chatting with another server while we were waiting for assistance. Nachos were horrible - don't even think it was real cheese, definately not real guacamole. Fish taco was terrible. Didn't even want to give this 1 star. Definitely will not return.
Good food, good service in an attractive pub setting. Will definitely be back. This is inside the small casino, but for those put off by such things, it seems very separate.
Was expecting a bit more based on location and advertising. It was ok
Eaten here many times, great food, awesome happy hour choices and friendly staff. A great option in Penticton for quick food and a great atmosphere, can't wait for summer and the patio to be open.
Had a gift certificate. Notified them at start. Apparently specials are not honoured. Did not know prior to ordering. Would have changed our order completely as ordered the daily special. Or even kept the certificate for use another time. Worst margarita I've ever tasted (pure salt, even after wiping away the massive rim, i assume some large clumps fell in prior to reaching the table.) Wrong beer was served. Drinks were corrected but cocktails avoided. Understaffed. Somewhat understandable. The floor manager? Was utterly useless. Wasn't helping staff at all make drinks or bring drinks or offer suggestions to struggling staff. When asked for help, even napkins he told us he would inform our sever. Disgusting. Likely won't be back. Which is unfortunate as was starting to enjoy the food and music bingo.
The food is excellent!
Service was outstanding- both servers went above and beyond to make my father’s 92nd birthday lunch special. The drinks and food were all delicious. We will be back.
Such a great place! Went there for the first time last night and we had a great experience. Food was amazing and our server/bartender was awesome. Thanks Chase! Going back again today.
20 minutes to get a beer. Pizza was less than 1cm thick. The crust was so dry it literally broke in my hand... the few butes in the middle were good though.
We reserved a table in to watch the WFC fight. Shoud be organized , service was not organized. Very uncomfortable atmosphere. Asked to turn up the volume when the fights finally started and the used the covid rules to say why they couldn’t turn it up. Very disappointed. Btw waitresses we tip very very well.
Service always good. Food quality has gone down lately. Had there chicken recently, the crust didn't taste good and the chicken was sparce. I've always have had the beef dip recently, they've cut down on the beef. I wanted to ask "where's the beef". Match is a good place to go. Sometimes they have great special and awesome food. It's well laid out, staff is awesome. Just wished they were more consistent with there food
Meal type
Good service and good tacoes and beef dip. Busy happening spot.
Excellent service!!
Meal type
Jeff and Anika service was top of the line. Anika’s amazing attitude and Jeff’s bartending had earned a fat tip from me.
The food was pretty low quality, especially considering the asking price. The service was lovely and the drinks were great.
Great service, cold beer, lots of tv's for watching sports and a very decent happy hour. Overall a great atmosphere.
Great, loved it.
5/5 for food, drinks and service at Christmas event we attended here on the covered patio. One of the best shaken margaritas I've ever tried. Was impressed at the food and was waiting to go again. Went for happy hour a week later. We ordered pretty much everything on the happy hour menu. Fish tacos, dirty fries, chicken sandwich and the burger slider were very good. Very disappointed with the hard, tear your gums off, dry and salty chips served with these dishes. Even the taters served on the side were salty and dry (like it's been cooked and hot held for hours). Happy hour drinks weren't that impressive either. Service was kinda weird and we felt a bit neglected. Our waitress was more focused on chatting with other wait staff and disappeared a lot. The hostesses and a couple other wait staff were also deeply engrossed in conversation and didn't seem to pay attention to customers coming in and out. 2/5 for happy hour food and service. Will give them another go for dinner. Fingers crossed.
We were there on game night, raptors vs golden state.. I understand they were busy that night but customer service really sucked. I ordered 3 caesers. The first one came with no topping and when I mentioned it to the server she stated that the bar is busy. I ordered my second one and said can I please get the toppings as she didn’t even offer to grab me them for the first one and she said she will, I got another plain drink with no toppings what so ever. The third one I mentioned how I’m paying for the toppings and and would like them and she said she’s busy. Super upset with the server and service. Not acceptable no matter how busy it is. If you forgot, offer to grab it.. don’t tell me you’re busy and walk off. Defs don’t go to this place when it’s busy. They forget everything about customer service and nothing’s even up to par when busy.
Marni b has got to be the worst server in penticton
Food is okay
Food is ok. Drinks are better!
friendly ......food .....fun...
My brother in law went in twice to enquire about a reservation for my sister’s 50th birthday. He also called and on each occasion was advised that they don’t do reservations, the option was to come in for first come first serve tables for …
Worst place, not organized, ask to move in a different section as they have big group to seat. No manager appeared at all...
Dirty tables, unclean dishes, drinks that are 90% ice, wait staff that is sloppy and bartenders that take 20 minutes to make a simple drink... Save your time and look elsewhere. If I could give it -1 stars I would.
Happy hour appies and drinka were reasonable
Service from Abby, with an assist from Beth, was excellent. Food was delicious, fresh, and fast.
It was better last summer.
Decent appys Good service
We had a meal here after enjoying some time in the casino. I would eat here again.
Had lots of fun, chicken slider burgers were so crispy! And the Drink menu is decent ☺️
Food was excellent, staff was very friendly and professional. Prices average. Part of the Casino. Recommend.
Good food and drink , I like the atmosphere with lots of sports on the many TV screens. And the casino is right there
Two stars because it took forever for waitress to get water, food, bills...etc even though it wasn't busy AT ALL. It was Thursday night around 9pm when we went there. My husband ordered a burger which was good but mine was ok...rice was so dry.
Inside is black which is cool, specially on a sunny day light comes from the top. It is very spacious.Food is very good, whatever you choose. Friendly and helpful servers.
Great food and service!
I Took my mom out for brunch a few days ago and the server was absolutely amazing . We come a few times a month and had the new server - tall girl with dark curly hair , I had mentioned it was my moms 68 birthday and when we ordered Deseret she added a happy birthday on top of our plate as well as put a candle in our star berry jar and sang happy birthday. My mom had mentioned it a few times later in the day and just wanted to say it was a very fine gesture. Definitely put a smile on her face. Great service.
The one thing they do right is serve up food poisoning. If you come here looking for good food that is served promptly, fresh, and valued right no better place to look then the trash bin.
great for lunch time but need to order in advance!
Great place, excellent food and great Courteous Staff!
Very nice atmosphere very friendly bartenders will be back
Grabbed a quick drink before heading into the casino. I love how you can go in between the two. Courteous staff and a large bat selection makes this venue the ideal place to either watch the game or stop in before heading into the casino. Music on fridays and saturday nights for an interesting "club like" atmosphere
Quite possibly the best pub fare in these parts! The menu offerings are plentiful and unlike anything you would find on regular pub menus. The weekend brunch offers tasty items as well. The only negative would be that at times, service can be a bit slow, but not an issue for us the last several times we visited. Can't wait to return!
I think the food is most often good, the servers are great and I like having this open again. What gets intolerable is that the smokers are often right by the outside patio which is a shame as it totally ruins the outdoor experience. I have witnessed this multiple times and I've stopped going as management does nothing to enforce it.
Used to come here every weekend. However since the change of management I believe his name is “Cory” and since they got rid of dj phil and added some other dj who is extremely rude and inconsiderate of of different tastes in music I HIGHLY recommend you spend your money else where. This place is nowhere where it used to be. The GM is extremely disgusting and hits on underage girls, beware. STAY FAR AWAY!!!
Good pub style food. Decent prices, sports bar atmosphere
Promised a private room for Christmas dinner and instead it was given away to another group. Food was good, service was very scarce for a group of 20.
Shared a work meal here, everyone enjoyed their meal Service was great
Delicious BBQ pizza, and super friendly server Sandra made my experience even greater.
It was staff function not that well organized. I had a steak mine was ok but a lot of people were not happy with the way there food was cooked
Great food
Was ready to put in a "shift" and spend some money on drinks and food. We sat at the bar. Service was horrible, drinks even worse. How do you make a bad Caesar? ? Asked for the bill after 1 beverage and headed somewhere else ????
Meh
Burger & beer was really good. Kinda weird they put there lettuce and bacon on the bottom of the burger.
They do not allow shots here. Yes, you read that right. Also, you can't get wings of multiple flavors because "it's too busy."
I was just about to write 0 stars after waiting 54 mins for service but Micheal the service manager made every effort to remedy the situation once my hubby pointed it out, thanks Mike. Great place to watch the game and excellent happy hour deals
Servers are amazing, full of personality and funny. The atmosphere is perfect as well!
Great for events and casual eating. They have several rooms you can book for big parties.
Food review Youtube Channel: VanCity Food Crew This place was quite tasty. I know pub food is usually mixed, but Match had some good stuff. First off, igf you go for Happy Hour they have food specials. I had the Take Me to the Hop (beef slider), its a nice tiny burger with a beautiful char on the patty, only $4 for Happy Hour. The onion rings were good, I upgraded my fries to that when I had the Beef Dip for my main. I was too stuffed for dessert, but they have a lot of menu items to choose from. Langley is far for me personally, but there are lots of solid thrift shops around the area so I will probably be back.
Went here as we had 2 for 1 dinner coupon. I had the steak sandwich and wife had tuna bowl
Really good! We had never visited this place before. We decided to try it on a whim and it paid off huge. I was expecting garbage food and service because it's in a casino but the service was fast and friendly and the food was excellent for the prices. The prices were not high, definitely affordable for the fare they offered and they offer hugely discounted theme days where you can get some items for under 50% of the original price. It took a standard amount of time to receive our food and was quiet but the quality of it was worth the wait. We've yet to try it when there are packed tables but otherwise it was a fantastic experience and we'll be back.
45 min wait for a restaurant that was more than half empty due to “backed up kitchen”. What if we just wanted a beer. No waiting area either Other than a bench for 3. They Probably say this just so you gamble as having like 8 tables …
The food is OK, staff are great. Nice atmosphere.
Even though it was really. I found the service was great. But, food was bad. Over price with bad combination. Cactus club is better when comes to food.
the tall girl with dark curly hair was an immense help with getting our bills situated, our group greatly appreciated her help
Drink and food specials awesome. Make a reservation online, if you want to come for dinner. Large tv for sports. No better place for Sunday NFL, on a 12 ft screen Sunday $10 Pizza, good for 2 people awesome. $6 Beer special $2 discount Ceasars Update: Read your bill carefully. Have found Daily Specials, still being charged at regular prices. Especially if your sitting up at the bar. 1st time l noticed after bill was paid. 2 other time I caught it in time.
Good pub style restaurant. Decent food and service that is price correctly
Nice ambience, quiet spot away from machines for a drink
Bar bill was paid by casino winnings
Food was amazing and service was equally as food!
Went for dinner to celebrate my birthday with a group of friends but there wasn't much to celebrate as the service was very slow, the food was even slower and once we finally got the food it was cold, tasted old and stale. I mentioned it to the server and he said/did nothing to rectify. Left feeling hungry and disappointed.
Good food.
Useless
Food was awesome, wine was fantastic and Hanna my server was absolutely incredible. Definitely will be going back. Thanks
The first time I went to this Match I didn't have a great experience. However the next time I went back the service and food was much much better. GM Russel is extremely sweet and very kind. Bar manager Romel is great and super fun! Definitely recommend to come here for a great night out!
Only went for drink with co workers. Service was good and atmosphere was good also.
My girlfriends and I had an amazing night! Food was lovely, the host and hostess were very organized. Once we were sat at the table it took a bit for our server to get to us which is understandable as it was pretty busy! Hannah was an impeccable server as she redeemed herself threw her undivided attention for the rest of our stay. We will definitely be coming back!
We were there two days ago, Wednesday and our meals were very good !
Interesting food options, but kind of limited for brunch. Nice booths, reasonable drink selection and pretty good for larger parties
The service wasn't great. They did have live music but it was a little lame. The staff seem really lazy here.
Staff are very friendly, the food is good, lots of tvs for watching sports and one huge screen for the big events. Very roomy as well. Overall an awesome neighborhood pub/sports bar.
Queensborough has very few decent dining options. While I prefer eating in less corporate surroundings, I have to say that this is a welcome addition to the neighborhood. Give it a try!
Service was good after the bus girl took our order, but we waited a while before she came. Good customer service on her part. She even followed up more then our server. Food was ok, but it was nice to go somewhere to sit down and eat. I'd go back.
Service and food is always top notch at Match......love the view from the rooftop patio.
Excellent pub. The service is very good. I wish they had more local beers, but irs all good.
Unorganized for there online pick up service, last two orders were completely wrong. Quite frustrating as there food is decently tasty. Will not try again unfortunately.
Came in for drinks and food with the boys. Weekday after 9pm not really busy still waited 15mins to be seated and another 10mins for a server to come to our table. Drinks came quick but food waited for 25mins, not game night. Food is ok but ambient is pretty good. I'll try again next time.
Nice private room for rent. Good bartender.
Our server Chase is the bones of this place. The food is great, atmosphere is amazing. It's fun, comfy, and great happy hour deals. But truly it comes down to exceptional service. Ap Chase, and Jeff woth the red shoes are the best of the best.
Food is boring and pretty standard for a pub. Could be doing so much more with the menu. Staff is nice but seem a little inexperienced.
This place is a good place to unwind, They have beer tap on sale when there is a hockey game. The chicken wings is the best finger food to order. They have a band on Fridays and Saturdays, It is a Sports bar where people watch boxing, basketball, baseball, ufc and all kinds of sports. A lot of people celebrate important occasions here like birthdays, anniversaries and other parties. I highly recommend this place, check it out on a Friday or Saturday.
Excellent food and specials. Drinks are well made by excellent bar staff. Recommend to anyone
Delicious food, great live music, and good selection of beer. The Nashville hot chicken sandwich was to die for. Our server however stopped giving us a lot of attention after she found out only 2 of us were drinking and having only one round. And she seemed to become less friendly because we weren't buying lots of booze.
Sunday's are great at the match for football and food. Our server Rachelle is the best ever! Unlike other places where you keep looking for the server for service she came around regularly and checked on what we needed. Didn't have to wait long for food or drinks. She was on it!! Thx Rachelle. Wings were good to.
Great place to hang out and listen to live music, the service is always fantastic, especially when Nikki and Angela are working! For sure the best servers around
Abby and Adam are the best. They work Monday to Friday. The service is and always has been top notch. The menu has changed but all is good. We miss all the staff and hopefully things will get back to normal soon. Keep up the good work.
It's a pub with pub food but is a great place to watch a game or fight, with lot's of of TV'S.
Beverly was an amazing host to us match. It was an amazing dining experience
Good food. Great service.
one of my go-to's in New West for good food. I love the atmosphere and the staff are amazing as always!
I go there for Matches Grill the Match Burger loaded with all the toppings is the best. They have a lot of great meals there.
I will gladly change my review to 5 stars when you bring the chicken and waffles back.
I come here everyday
Good food and good vibes. Spots bar feel with a pool table and TVs with all the major games to keep you up to date on the scores.
Good happy hour deals, food is always good and staff friendly
amazing service and excellent food, have been a few times now and have thoroughly enjoyed the pbj burger, chicken n waffles, fish tacos, babushka poutine, pulled pork macncheese, tuna salad, beef dip, sliders, key lime cheesecake and deep fried oreos, all delicious great for a quick bite and beverage before hittin the casino
Good selection of food
The sliders, Brussel sprouts and wontons are really good!!
The food was just okay service was just okay I think there's many other places to spend my money at.
We had lunch here today, and both the food and the service were outstanding. My husband and I has burgers which were really good. He loved his fries, but I need to make special mention of the house salad that I had with mine - SO OUTSTANDING!!! Our friend had the fish and chips and said the fish was perfectly seasoned. The portions were generous and did I mention the amazing service? 10/10 Highly recommend!
Beverly was pretty cool.
i came here after gambling on saturday night around 11pm with my gf and her 70 year old mom and aunt i loved the happy hour deals the music was loud just the way i like it ..nachos where kill .... i played some pool and even hit the dance floor... see you again
Match is my faaaav for late night food, drinks, and games thanks yall
Service was terrible, slow and many missed items. Food took forever.
I was at a staff party and the service was poor. They had 1 server for a 60 person party. The food took over two hours to come out. I blame it on poor management. I do not recommended organizing large group functions here. It’s not my first bad experience.
Ordered from Skip this weekend and the food is pretty disappointing for the steep prices. The veggie burger was mushy and unseasoned - the gravy tastes like dirty dishwater (completely inedible). A $16 meal that I ate the fries and threw the rest out. $8 for a tiny piece of cake that had obviously been sitting out - not fresh at all. Don't waste your money here.
Was treated horribly even after weeks and weeks of continued patronage. Rude server and very disorganized kitchen. Homophobic toward my friends and watched by security for no reason other than a gay friend.
Meal type
Was excited to eat here. Started off with the chicken bites which were delicious. My first drink was also good (hotline bling). Our mains were a little underwhelming. Cast iron blacken Chicken was good but needed more flavour to it. The blacken Chicken sandwich was good. My second drink was awesome! (Champagne sangria) Service was a little slow and there was a lipstick mark on my boyfriends beer, which is super gross but they did take care of it. Maybe we’ll try it again.
Wish the hired more server. The two did a good job but 3 would have been optimal
Excellent meal. Great service, delicious beet salad, very good shrimp pizza. Will be back! Prices are good too!
Really good pub food menu, and prices are reasonable. Great atmosphere, especially during UFC fights.
Free dinner for blackout "victims" generous and kind of a hip place.
Cheap breakfast but good food
Food is always so delicious! I placed an order this evening and they accidentally forgot the gravy on my poutine. I called to see if they could do anything and they delivered the gravy themselves to my home, super fast, and threw in some fresh pastries!! Big big thank you to the dedicated staff! Will definitely continue to eat here!
Great food. Nice to have a different but great tasting menu.
Food is always amazing
I've always enjoyed my time when I go to Match. Great food, good selection of on tap beers, and about a dozen TV's to catch the game. Doesn't get much better than that.
The food was really tasty, the service was great. I love going to Match Eatery!
Nice vibe. Some food is ok. Don't have the French onion.
We came in on a Wednesday to meet friends we had not seen forever. ...quite busy! Happy hour prices are great. $5 draft and half price wine. Weds is Pasta night. I had the rigatoni which was pretty good, not a huge serving but quite rich. Delicious fresh dense bread...really nice. Not gourmet food but you aren't paying gourmet prices either. Glad to see they have Ace Brewing products. One of our friends had the poutine which she loved. A huge serving. Our server was Ashley who we really liked...a bit on the sassy side. She gave me a hard time because I didn't eat all my rigatoni...all in good fun. Will definitely be back soon!
Never seem to get good service here. Once we waited for 30 minutes after being seated and it was not busy. Never once dI'd we have a server come by. Today we ordered 2 ceases but only one has been delivered they apparently ran out of clams to and are waiting for more to be delivered. The matches at cascades casino in langley is much better.
Lots of room there wasn't very many people
I’ve gone here twice and both times the food was absolutely terrible and the service was bad. This is a loud huge bar type of restaurant that would be good if you wanted to watch the game and eat burgers and fries (I haven’t personally tried it but friends said it was okay. I’ve ordered salads, appetizer with hummus and the salmon there. All terrible.
Kianna was a great server! Thanks!
Great service, Super funky meal names and options but absolutely incredible, great entrees and awesome dessert. would highly recommend if visiting if your ever in the comox valley.
We happened to arrive during Happy Hour. We each had a glass of wine and shared the 3 taco special. Excellent value, nice patio and very personable servers.. We were pleasantly surprised.
Beautiful and busy venue.
Long waits to be seated in a half empty restaurant. We counted 25 empty tables and waited about 20 mins to be seated. The hostess said it was because the kitchen was backed up. She allowed the 4 us to stand at the bar and order a drink but …
This place has consistently very poor service. After a few bad experiences during busy Friday or Saturday evenings I told my self that I would never return. After a couple of months we were there on a Sunday evening. The place was not busy so we thought we would give it one more chance. We ordered pulled pork poutine and a hot dog with a green salad. After an extremely long wait I approached the manager to let him know. The food then quickly arrived and the waitresses excuse was that the order had been sitting there waiting for the salad. It was evident that the food was sitting under a heat lamp for a long time. We sometimes go to the casino to unwind and relax. We will never return to Match because it creates extreme aggravation and the staff just make excuses. Never again
Menu never changes. Food is overpriced and hardly ever hot when it gets to the table. Not worth it.
Good sports bar attached to the casino. There prices are about what you would expect from a bar & grill attached to a casino but the food is good quality. The main attraction here is the ample number of high quality large screens to watch sporting events on. Great place to watch a sporting event at.
Good food, great and good looking staff, great atmosphere
Food was good and quickly served
Food here is surprisingly good. Hopefully after COVID and everything goes back to normal they will continue to have good food :)
Good food, great pub menu, prices are average. I'd come again.
Great little pub. And if you are so inclined. Well, it is connected to a casino.
Good food great service very clean and well priced
Went to go for dinner on a Friday night, told the kitchen was on hold for min 30 minutes, wasn't even real busy!
Held a 50th birthday party for 55 last night in the Keg room and patio. Our guests had a great time and enjoyed the food and drinks. Elizabeth was great organizing and ensuring the night went smoothly. The service from Sam & Jeff was awesome.
Food is fine! Service incredibly slow... Waitress went to get our bill and didn't come back for 15 minutes
Good food and great service
came here a while ago for my son's birthday and the food was amazing!....ordered take out tonight and it was super delicious!....i'll be dining in again very soon!....keep up the good work!
Good eatery expensive price .
Great Location perfect before or after a Hockey Game or Concert. Always have the UFC fights. Great Happy Hour Menu and its in the same building as the Casino!
Nice place, but it's not the same since covid, have no doubt it will be back to normal soon.
Food and service was very good here. Busy night with lots of people for a Sunday. Uncomfortable about how close packed tables were to one another...
Staff are friendly, food is good. They have daily specials and happy hour twice a day. They have UFC sometimes on the TV's but most times it's seasonal sports. Fair selection of beers on tap and a small craft cocktail selection as well.
(Translated) The food looks very good and the taste is good, but the fries are a bit hard. Maybe because there weren't too many customers on Monday, so there was no waiter outside the receptionist. We waited for a while before we arranged the seats. (Original) 食物外表很靚味道也很好,但薯條有點硬。可能因為星期一不是太多顧客所以沒有服務員外接待顧客,我們等了一陣才安排座位。
Great food, service and atmosphere.
Great food! Calamari, burgers, salads - everything is good. And reasonable prices.
Well I know all places have good and bad but every time we go there it's very good.
Was here for my friends 40th birthday. He rented out the VIP PPV area for the UFC. The food is okay, typical bar food. They were understaffed for our area and had only 1 waitress taking care of 85 people. This was not acceptable considering the notice they had with the reservation. The waitress was a bit flustered as one would be.
Came on a Friday night. Not very busy. But no server came. Had to go back to the entrance to ask for service. It seems like I found the manager who apologized and she took our order herself. Then she offered us a free dessert. Waited long for food to come. Burger was tasty but will not order the mussels again...that is if we ever come back. No apologies for the slow service. Even the free dessert took forever! Almost not worth it to wait for. Giving 2 stars for the waitress disabling the tip option on the debit machine. I guess she knows our whole experience didn't deserve tipping.
Great food and ambiance!
Awesome food, great value.
Great food and friendly staff highly recommend :-)
Fish tacos are really good however, my husband ordered the fish and chips and instead of a adult size entree, he got kids meal ???? He was not too impressed.
Had the pesto rigatoni. Added chicken. Best chicken I've EVER had in my life. Hubby had tacos, he didn't like how much lime there was. That's why 4/5 stars
Been here a few times since opening. Finally a spot in the Comox Valley to watch some sports. Great food as well and the servers are awesome.
Wasn't overly impressed the last few times we were there. Slow service.
Went yesterday at around 4pm to watch some football. The older lady in the Seahawks jersey was rude, no hospitality skills what so ever. We walked right out and decided to go else where. Not to mention the place was empty. One would think they would want to have as many customers they can especially with all these new restrictions. Sucks because this place is in my neighborhood and its so convenient but nah ill take my business elsewhere.
Large space. Decent food.
Some days the food is pretty good, and other days it is not. It's totally hit and miss. The steaks are amazing one day and grisly the next. I will say the portions are generous. I had a wonderful beef dip that seemed to have half a roast in it. It is always clean and the servers are exceptional always.
Its a nice place for drinks, the service is good but im not a fan of the food. I had the blackened cajun chicken and the whole plate was very very oily, even the veggies.
Great food n service
Good atmosphere, good staff. Service can be a bit slow at times but it is a busy place!
Great place. Terrible good
Really nice and secluded patio..not too busy during nights and a cozy ambience. Burnt my tongue on the French onion soup but other than that.. good experience
Take out
Awesome place for nfl games, shout out to our server Helen ( 2 roses on her hair) with exceptional service. Definitely will be back again.
Good service
The food was excellent and the service was superior with smiles and quickness
Our food was fresh and the server was very helpful.
lovely atmosphere & good service
My girlfriend and I went there last night at about 9pm, we got seated right away as it was not busy at all (lots of empty tables). About 20mins later the waitress asked us what we would like to drink, we ordered 2 coronas which is pretty simple to go get, another 15 mins goes by and the waitresses comes back with water and says we are behind tonight so the beers may be awhile! SERIOUSLY? What a joke! At this point we got up and left. So unless to want to wait an hour for a drink and even longer for food Avoid this place like the plague.
Had best steak sandwiches and very good service from serving staff.
Great food and great service by Tianna. Thank for the wonderful experience. Would highly recommend!!
Called my boyfriend a scammer for not having my order number for a 10 dollar sandwich and wouldn’t give him my order for 20 minutes. Not ordering again
Our first experience here in Penticton was just ok. Our server was nice tonight and engaging but I asked clearly for no onions on salad and guess what made a guest surprise appearance...? Plus I also clearly asked for ranch as the dressing and a vinaigrette was the dressing with a side of ranch included on plate and the server setting our plates down was thrown off when I asked to not be charged for the ranch as I only wanted and asked for ranch, not on the side extra! I asked nicely too btw and fyi...come on. I was not thanked by anyone leaving and the server who helped with the plates did not even say anything or smile when we left. That does not make me want to rush back at all. Would you??? 2.5 out of 5 only cause the music was pretty ok and our main server was engaging. Over 8 dollars for just a simple sleeve of beer too is a brand new price record! Good thing I am NOT rich!
Sooo it’s about the wait. 1 hour wait for two items is poor in my books food is 5/5 servers are friendly but with this kind of a wait they should be. Patio was so loud we asked to be moved inside. Sorry Match but won’t be back
I ate food that was described to me as gluten free however, 90 minutes after consuming my "gluten free food" I got very sick. Not happy.
Good and service were amazing. Great value. Steak sandwich was awesome - steak cooked perfectly, zero fat or gristle on it. Service was super friendly and genuine. Highly recommend.
I'm newer to the area and this was my 2nd visit and all was fantastic! Great meal and absolute super service from Anne. Be back soon
Quality food at a decent price
Lots of fun. Only one waitress for our party, granted, the fight was on so they were busy!
Fish and chip special was freaking amazing!
I came here because I had a 2 for 1 coupon. I would not recommend a halibut and fries for $17. that wasn't much fish in the burger. I was not disappointed with the clubhouse but it's pretty hard to screw that up. we got a $4 happy hour chicken sandwich and chips. nothing special however four of those chicken sandwiches would have been better than the halibut and fries. the other $4 item was a pretzel with mustard and cheese dip. wasn't great but it wasn't horrible. honestly if I did not have a coupon I would not be here.
Seems that hours of operation are random in Penticton. Kitchen closed before 11 when you state 12 on website . Especially after a concert event! ** I tried to email today but your address bounced back as invalid. You may want to update your generic reply**
Good local spot
The food is always amazing. I come there almost every week with the coupons you get for swiping your card. The service is always good as well. Very friendly hostess and servers however I have sat in Carl’s section 3 times now and I have nothing nice to say. Her attitude is ridiculous. She rolls her eyes at you when you ask questions and I made a mistake about something on the menu and she literally laughed when answering the question. From now on whenever I am seated in her section I will always ask to move.
Great service, good food, multiple screens and theatres for sport events.
Always have an awesome dinner here. They cater to kids until 10pm, have great specials, have a DJ, and put on sport events.
Went for secret Santa dinner. Good service. Unfortunately no one liked their food. (Should've listened to the level 6 guide).
***Update - the Match location has contacted me to remedy the situation. I have now received a replacement gift card. If you have encountered a similar problem such as mine, I would encourage you to contact the location directly, not through their online web form. Do not buy a gift card from Match! As part of a work party in July 2019, I purchased a pre-loaded gift card. While at the party (New West location) I used a nominal sum (about 5% worth of the card), and then had to leave unexpectedly. I wasn't overly concerned with the balance because I was confident I could use it at a future visit. In December of 2019 I went to check my card balance and it showed as "card is not active" and no balance was present. I immediately emailed the customer service through their website, and have yet to receive a reply. I have included a photo with the terms and conditions on the back of the card. Nowhere does it state that cards become inactive or a balance is forfeited after a certain time. Needless to say, with a card with a worthless balance, I won't be visiting there ever again!.
Customer service was excellent and the UFC match was fantastic
Good appies
Went to this eatery last night, this was not the first visit to this lounge. We decided on the rooftop, and it was lovely. We were seated right away, and I want to say that our server, although kind, and sweet was just not on top of her game. It took a very long time to get any service, granted there were two large tables with patrons, besides ourselves. Our experience should not lack in service because of this. This is not our first time at this eatery that the service was less than adequate. Tables around us were also lacking service, and guests were leaving without ever being acknowledged. Our meals were brought to our table by other servers, which was nice, my point being that our particular server , you would think was free to travel the room, accessing guests needs, but that was not the case. My drink order had sat on the bar for such a long time, that it required to be redone, as the ice had melted, as well as the accompanying drink , which was a fizzy drink, it was warm and lost it's fizz. In the end I had to go to the desk, ask once again for my bill, I literally did circles, on the spot looking for anyone, there were 0 staff on the floor, in view, finally our server had appeared, they were all in the kitchen eating, this is true as she was wiping her mouth. I blame the management. It is their responsibility to train the staff, and over see the guests, and I hope in the future this is resolved. I would hate to see other poor reviews such as mine. I love my town, but the staff needs a refresh in guest handling.
Friendly service, good happy hours and nice atmosphere ...
Started coming here because my boss likes it. Went for a Sunday game thinking my boss would be there. Got a coffee because it was so early. Later found out my boss was staying in to watch the game. Guy gave me the coffee for free. Still tipped him. After work beers and pool are good too.
Love this pub. Food is always yummy
Amazing food and service. Had the Turkey brie and apple sandwhich. They brought over games to entertain my little ones which were appreciated, our server was good and knowledgeable, and the kitchen took extra precautions and adjusted the tradiotnal sandwich to adhere for my allergies. Will definitely return.
One star water join...
Went to Matches for Dinner last night and was disgusted. The service was bad, the food was cold and tasteless with a high price tag. Needless to say we will never be returning.
Match Eatery good atmosphere & lots of fun - best server in the house - Kianna. Super friendly, very efficient, great personality. Went out of her way to make sure we had a great time. Been back a few times, Kianna was an awesome waitress even when she was a hostess!
Great service and great food I would definitely go back to eat there ????
I ordered the poutine, you get quite a bit for the price. The soda is a pretty good deal aswell. The wait staff was friendly although the food took a little bit to make.
Fantastic venue, AMAZING patio, great food and the friendliest staff around!! Love the FREE live music too!
Good atmosphere and great eats! Relaxing dinner. Great server (Melissa), too. Will come again when we are in Penticton next!
Great atmosphere... food could be better
We decided to go back after being there for the first time over a month ago. Normally I like to reorder the same thing...if it's good.. it's good....right? This time we both ordered different and went with the waffles and chicken. The 1 waffle had 2 very small pieces of chicken on it. I commented to the waitress...really?....15 bucks and this is it? We accepted our bad choice....then..we started eating and the chicken had a burnt taste. 2 wrongs.....we sent it back. We then reordered what what originally had for our first experience and enjoyed...me..blackend shrimp eggs benny's......my friend....ordered the Reuben. Which was exactly how he remembered it. My dish...disappointing....not as good as b4. The English muffin was very dry..tough and hard on the edges. We wont be going back. Seems like the turn over in employees may have something to do with it. Sad...its got a decent atmosphere.
Booked the private Smirnoff soundproof room for Feb 29,2020 at Match Eatery. It was an amazing experience. Elizabeth, Service Manager, was so easy to work with and she really went out of her way to make sure our event went off without a hitch. They will work with your budget and are very accommodating to dietary needs. The staff on hand on the night of the event were so pleasant and helpful. They are attentive and they will do whatever is possible to set things how you want it. We had a buffet dinner setting and the food was great! I appreciated the fact that I was able to start decorating the room from 11AM onwards and the room was reserved for us until 1AM. Highly recommend booking with Match Eatery in New Westminster. Parking is so convenient too!
Nice environment. Attended an event in the Smirnoff room nice for big parties. Food is decent
Owned/Operated by Gateway casinos this is a good place for lunch or dinner. Pub plus type food that is pretty good. Good beer selection. Be sure to show/use your BC casinos Encore card and you receive 10% off on all food and liqour.
My sister-in-law booked a private party with Elizabeth for her 40th birthday. She took us on a tour of all the rooms and I like the Keg Room because we can bring the kids. She was very nice and made sure that we have everything we need. The servers are pleasant and food came out very quickly.
Service
Love this place!
we like to watch Seahawk games here, always enjoy excellent food, service and ambiance. the margarita pizza today was just excellent! (not too salty, or dry). I think the quality of food here has improved over the last few years, very good.
At best ok
Came here for a party in the Smirnoff room. Gorgeous ! Only downside is that we couldn't order from the regular menu and we really wanted out chicken and waffles.
Nice place, great staff and lots of opportunity to watch sports. They could use some more vegetarian options on their menu.
My daughter and I shared a meal here recently, definitely the best meal I've had in recent months. We ordered a few appetizers from both the seasonal and standard menu and our waitress kindly provided plates so we could share. The food is above par and if you're looking for a nice atmosphere and courteous fast service it's the place to be.
Food is sub par and the service is worse
Love the service there but the food really is hit-and-miss some days you hit it and other days it's a total Miss.
What a joke. Family day and kids eat free. You are a sports bar and eatery in a casino, not a freaking Chuckie Cheese. Kids were running through the restaurant unsupervised bumping into people and screaming. At one time there were 15 kids around the pool table jamming the tips of the pool cues into the felt and tossing the pool balls onto the floor. To top it all off the food was well below par. We ordered the fish and chips and the fries were small and cold, the coleslaw warm and tasteless and the fish totally overdone. The servers were run off their feet trying to work around all the children. We never did get the malt vinegar that we requested and our beer arrived after we finnished with our meal. We told our server about our complaints but she only said sorry as she dropped the beer on the table and fled. Anyway a terrible experience today and a total waste of $65.00, but hell the kids got a free meal.
Never go back. Staff poor, expensive. Menu options poor. Went to the Match
Great food and service, we had a great time! The ribs and blackened chicken are fantastic, the cornbread in particular! The steak sandwich was great! The impossible "where's the beef" burger was great too, as was the footlong hot dog and poutine! Great food and atmosphere, we highly recommend coming here! Thank you everyone at Match for a great night :)
Good food, drinks, service and atmosphere. Will definitely be going there again!
It was ok. Food was mediocre, service was better than what others had told me.
I wanted to treat my 91 year old mother to a lovely lunch yesterday but after waiting over an hour we had to leave to get her something to eat. The young man who served us was lovely though.
Really sweet happy hour taco and tots deal, must try!
Great atmosphere
Awesome....! Just awesome everything..!
Food is decent but the service is horrible. Food takes a very very very long time to come out even on a very quiet day.
Went for dinner after playing slots at the casino and it was disappointing. I ordered a veggie burger with fries and a side Caesar salad, the burger was ok, nothing special. The fries they give you is a pretty small portion and the Caesar I got was absolutely horrible. The croutons were stale in a crumbly not hard way. You bit into it and it just was this soft crumbly weirdness. They put roasted garlic in there which is a weird texture in your salad and then there is kale which what ever as long as I can taste Caesar dressing which you couldn’t cause the salad was covered in balsamic vinegar. Waitress never came to ask how it was.
Tropic thunder pizza was amazing. Sitting up on the top patio is a great sunday afternoon
Walking in, the hostess wasn't happy about being there... so it looked like anyways. There is a please wait to be seated sign but many patrons passed by and didn't wait. Some to blame on the host that was not waiting at the host stand. …
Slow service....
The location is not friendly
I like the restaurant is delight. I had been trying to order pizza , appetizer and grilled chicken burger all delicious but need to wait for a little longer. Don't forget to bring your Casino rewards card that you can get the discount in the restaurant.
The salmon bowl is terrible. Over cooked and under seasoned. Described as soy ginger glazed, but the only flavour I found was the pile of pickled ginger next to the fish. I really don't understand how any establishment can feel comfortable letting this out of their kitchen.
Nice outdoor seating allows for nice river views. When busy, service can be slow at times. The food is good and the place is loud and lively. I see large crowds here often, so it could be a good option for people looking to book a venue that can handle big groups
I play pool league here on done Wednesdayd. Staff are great and the atmosphere is really good. Lots of tvs and tables to watch sports from. The lighting for the pool tables need to be fixed, it's pretty dark and is hard to see the balls clearly
Excellent food and staff
Still one of my favorite restaurants the food is so good.
Review Type / Casual Dining (Grade 1~5) 1. Atmosphere - Server Professionalism: 4 - Interior Design: 5 - Menu Design: 4 - Hygiene: 5 2. Food - Serve Speed: 4 - Food Quality: 4 - Taste: 4 3. Price Overall: $$$
Absolutely terrible service. I was in there with a larger table yes, so I expected it to be slower. However, we all ordered the same time, everyone received their food except for my wife. All she ordered was chicken wings(which many had the same thing). It was very clear the waitress had forgotten to put her wings in. My wife ended up waiting for an hour for a plate of wings, everyone had finished eating before she finally received her food. No compensation for this, no apology and they had the audacity to blame it on "the way the order's go in". I brought it up with the manager, and was told she would look into the issue and I would get a call soon. It has now been 2 weeks without a word from them. Would not recommend, save your money and go elsewhere.
Used the private Keg Room which was indoors and the patio for a birthday party and it was a great experience. It was so easy to book with Match and the guests had a great time! The fire pit in the patio was a huge hit. All the staff was great, would definitely host another private event here. They made it every easy during covid to be safe and host an event!!
Management sucks here. I went in on sunday and the place was as quiet as the library. I asked to see any hockey game they currently had on multiple screens to have some volume and I would order brunch. The mohawk hair Asian bartender told me it was against policy as there are other games on tv (all without volume). If I wanted a quiet place for lunch I wouldn't head to the pub. They did have a side room (empty of course like almost the rest of the place) and was told that is for groups only. So I left without spending anything on them or the casino and I was going to on both. Obviously management is brainless whether this is their policy or to train their staff to reflect this.
I have sent an email to management and have not heard a peep back. This past weekend we went for dinner. We arrived early and ordered the Pork and Shrimp Wontons. The meat was RAW inside. I had already eaten one and wondered what the hell was wrong, so I tore the second one open and ACK! Raw pork and not sure about the shrimp. I called the manager over who was talking to another man in a suit (maybe another manager?) and told them what was going on. They apologized and took the plate away and we requested another appetizer, which we received promptly. (But it was bland). They didn’t even comp us the replacement. I ate raw pork!!!! If it wasnt a friends birthday dinner I would have left. Awful treatment. The server was amazing. The drinks yummy. The beef dip is awesome. But I have no clue how raw meat can go out in an appetizer like that. And still not a word from the restaurant.