Here we offer you the reviews of people who have information of the products and services of Bula Hookah Lounge (Night Club) in Burnaby (Canada).
At the present this firm receives a score of 4.6 out of 5 and this score is based on 127 reviews.
As you can see it has an average rating is nearly the best one, and it's based on a large number of opinions, so we can think that the evaluation is very reliable. If there are many people who bothered to value when they are satisfied with the service, it works.
You know that we don't usually stop to write tatings when these are correct and we usually do it only if we have had a problem or issue...
This Night Club corresponds to the category of Hookah bar.
Hookah quality is adequate, I am not a frequent consumer so I cannot comment Good music and cozy set up. Clean seating area and bathrooms. Staff are not dressed In proper attire, difficult to distinguish between patrons and staff. I looked creepy looking at everyone trying to see if they worked there not while seeking service. Staff also spend too much time speaking to certain clients and neglect other patrons. I dropped my mouth piece on the floor and had to wait 25 minutes before I could get ones attention. And not to my surprise he forgot about it and needed to be reminded. The dim lighting is cool and provides a privacy from booth to booth. However, the poor seating plan and the awkward placement in the middle seems counter productive. (Covid restrictions seems to be the cause of this) Also important to mention that staff need to remind clients to not leave belongings in the walking isles as they are a trip hazard especially under such dimmed lighting. Staff should be trained to give consistent service, accuracy and attention to detail. I plan on a revisit in March. I hope I encounter a better experience. Improvements from here aren’t difficult.
Unfriendly staff, unprofessional attitude and they're not at all customer oriented. They literally forced us to order 3 hookah's because we were five ppl, and it didn't matter to them how long of a drive it was for us to get there. …
Poor customer service The hookahs doesn’t Have good flavour
The shisha is great but the service is poor, the place has a bit of homophobia, the songs are loud and annoying and the staff looks at you in amazement
Love Love Love this place. Inviting, exciting and entertaining. This place has it all. Best Hookah in town (Trust me). Great seating, super fast Wi-Fi and most importantly THE BEST STAFF EVER. They really know what they're doing and customer satisfaction is their priority and you can really see and feel that in their service. So call all your friends, girlfriends, boyfriends, exes and chill here.
Such a great experience, I wasn't happy with the hookah but didn't mind it - the owner changed it 3 times until it was to my liking! Definitely recommend this place! (:
Great service and sitting - good for conversations etc.
This is the type of place you really wanna come and chill out with your friends, awesome vibe, excellent staff and amazing hookah! ???? ????????????
Abso-Frickin-Awesome! This is it, and the place is lit! Literally the best people working here, always making sure you feel welcomed with genuine smiles and pride in their work. Best Hookah in town (Period). They've got it all, great service, affordable Hookah, popping music, comfortable seating and super fast Wi-Fi!! Love it here.
It’s better hookah in Vancouver
Great Shisha, Great Music, Great Vibes. Definitely the best lounge to pull up to in BC.
The best place for hookah in Vancouver! My stress buster and the perfect place to hang out. I go here once a week and they have the best hookah in town! So hookah lovers you know where to go!
Horrible experience . Took my friends here because of the google reviews and were refused to sit in the lounge without ordering 1 shishas per 2 people.Both my wife and my friend’s wife don’t smoke however they didn’t care about that . We offered to order drinks of the same amount as shisha but apparently that wasn’t enough. We had to leave and now are sitting at a shisha bar that accommodated our request. On a cold night , this was a last thing we expected from a restaurant . Will NOT recommend anyone to go here
Bula Lounge is the hottest hookah bar in the city. Lively atmosphere, wide selection of products, friendly staff and service. A definite must try! Thank you Bula Hookah Lounge.
The best hookah in town!
Absolutely loved the place! ..the vibe and hookah both are pretty amazing and fun. Hands off to Aly for making one of the best hookah's I have ever done in my life . Everyone is so friendly and welcoming ..it is definitely me and my girlfriends favorite hookah lounge!
Worst experience ever. There services and hookahs both sucks. I have been there yesterday just because of good reviews but one thing is for sure that don’t know how to make hookahs. There first shisha was not smooth and then we have to order another one and that was not smooth either. We paid $77 for half an hour for two hookahs which we can’t stand at all. Also, we called the guys working couple of times but they were too busy - terrible customer services. This place is double cross for me now.
I am enjoying everytime I go to bula lounge!! The stuff amazing and the hookah high quality The sheshas you see there are unique and one of a kind, they are hand made and distributed specifically to them so you should try! Thank you again for your hospitality and see you soon!!!
The hukkah they serve here is something else???????? love the vibe!
This lounge is fantastic ???? ????. They have many cool games ( Jenga, cards,..) I dare you to sit on your couch with their music ???? ????
Very lively place. 5 stars to this place is worth it. Our group just came in today and enjoyed their service and their lively environment????????
Awesome sheesha bar chill vibes good atmosphere friendly staff
Great place foe different groups and they organized the seats that way have enough spaces, good hookah and friendly stuff excellent guy who charge the customers who's not friendly and looks so dry even I said thanks and paid a good tips he never replied me????.
Love this place. Incredible service, was a super pleasant experience visiting this location. Great flavors, love the combinations they have and there are so many flavors on the menu I'm eager to try the next time I visit. Ambience is really cool too, the place is set up really well (check out the awesome paintings they have up on the walls!) and I'd definitely bring more friends along to this lounge.
Really appreciate the manager and his team for hosting my friends and I with the best service. Honestly love the hookahs, best you’ll get in this city. Great selection of flavours to the shisha as well! Always a great energy within the crowd, can never get enough of this place! Big love to the bula team!
Great Vibe, Staff and Hookah! Highly Recommended!
I had an amazing experience in this place, awesome staff
Great hookah place! I’ve been going there for couple years now and service is always on point! Clean and good staff! Perfect place to relax after work.
The best place to just chill. The hookahs are top notch and the service hits different. Love coming here
We absolutely love this hookah place! The vibes are relaxing and the atmosphere is very friendly. We Highly recommend this spot to anyone looking for a great hang out.
The best hookah lounge in town , great service ,super friendly staff , and fantastic atmosphere . I have been going there since day 1 and each time better than the last one . Go and enjoy a great hookah , you won’t regret it .
Best hookah lounge in the Vancouver area, don't bother going anywhere else. Best service and shisha. Visited from Toronto.
Bula lounge is one of the best hookah lounges I’ve been to, l wouldn’t recommend going anywhere else tbh, their hookahs are great, customer service is amazing. Everyone is super kind and friendly. The owner is always very welcoming. Love the vibes and environment, it’s always a chill time every time I go. #1 spot to be I highly suggest it !
If you don’t know now you know, this is one of the best spots in BC. Vibes on vibes, great music, great crowd, and an even better atmosphere. Definitely one of a kind hookah lounges in Burnaby. Great places tend to get busy, especially when there’s a high demand for it and customer service is definitely one of their top priorities. Don’t let negative comments fool you, definitely worth the visit.
I thought i would be a regular cafe but as soon as we entered the lounge, the vibes hit different, goooddd different , Amazing staff and hukkah is special????????????????????????????????????
First time visiting Vancouver. This is a great place! Amazing customer service!
Premium hookah lounge I am a daily smoker and this is one of the best hookahs ive had in my 10years of smoking , staff is amazing and friendly not to mention the cleanliness is always on point would recommend this place to anybody you wont be disappointed . About 1h ago Humza Kahn and his wife Warda Mughal Walked in while i was sitting with my friends they where the ruddest people ive seen i cant belive people like this still existe they dont know how to be civilized if they dont want to spend money they should stay home.
I’d have given this place 10 stars if I could! This is by far the best hookah place in BC! I’ve been coming here for 2 years now and they never disappoint. The staff are absolutely amazing!! Friendly, welcoming and very accommodating. The hookah is ????????????!!! They have an amazing variety of flavours and they are also down to make specific ones that I request. The owner loves to get to know everyone! Really makes you feel like you’re a part of a family. Always good vibes here!!!!
Definitely the best hookah lounge I’ve been to. Great hospitality, top-notch hookahs, and such a lively/welcoming atmosphere. Alway have a great experience here. Don’t miss out on this place!
This is a really fun hookah joint that observes proper health protocols. They require masks, check temperature and have social distancing. Great sounds, really nice ambiance. Opens 6PM. It's a really great place to have non alcoholic fun with friends. They also have a bitcoin machine that's open at 2AM!
This place is a sweet spot to just chill on the weekdays or party with a crew during the weekend. The owner and staff are very hospitable and treat everyone with the same level of respect. Hookah itself is perfect, and you don't get neglected with coal refills. Music and mood is always positive here. Go for the hookah, stay for the vibes!
Highly encourage anyone that enjoys hookah or just a chill hangout to check this place out! I've been going here for over a year and I've never had a bad experience. All the staff know my name and theirs as well! I feel like I'm at home and …
One of the best in Vancouver. Nate is super nice and takes care of you throughout your whole time there! The experience was amazing specially coming from NY to Vancouver and finding such a welcoming person! Thank you Nate!
Best hookah lounge in BC! Great hospitality, amazing hookah, the owner Nate is a super nice guy always a smile on his face! You go to other places and the hookah burns quick so they make you buy another one, at Bula the hookah tastes really good and lasts long!
Amazing spot and even better staff. Ali/Nate make the place that much better. Accommodate your group at lightning speed and treat you like royalty. this is the place to be for sure!
I appreciate all the hard work the team has done for us, they were amazing at hosting us and making us feel welcomed .The excellent service provided from them was phenomenal couldn’t have asked for more. I recommend you guys all to check …
I’ve been to all the hookah lounges the city has to offer and by a long shot Bula Lounge is the best out there. Not only is their staff the kindest and attentive group of guys but the hookah is amazing! Definitely go check them out and I’ve been back often.
best hookah lounge. hands down
Fantastic service and the best enviroment in the city... compared to all the other hookah lounges, the services is a lot better and price is solid
Horrible experience here. The waiter was extremely rude. They have this weird rule of ordering 2 shishas per person. We were 4 people and only 2 smoke. We offered to buy equivalent amount of drinks( 5 drinks would have cost the price as shisha) and not buy the shisha since it would have been a complete waste. However the waiter decided to not take our money, be stubborn about the stupid rule and let us leave. They potentially let go business because the waiter was too stuborn to understand that we would spend the minimum amount required to sit there. And gues what? The place was EMPTY and yet thet let go business. GOODLUCK running your business like this. I would have understood if they were busy but they had just one another customer and thats about it... Some people cant respect customers and their staff was exactly like that. If someone doesnt smoke they shouldnt be forced to just because they want to spend time with their partner. We werent all trying to smoke ONE shisha but only 2 out of the 4 smoke. Another hookah louge accomodated our request and we found a place ( Thank GOD).
This was only my second time every trying shisha. Nate, the owner, was very accommodating and guided me through the flavours that I should chose from as a beginner. The service is great, the ambience is great, and I’ll definitely be dropping by again.
A hidden gem for sure. Love how it's in its own area away from the nightlife in downtown. I believe they only serve herbal shisha and that's what drew me here since I'm not a smoker. Everyone was kind and music was great. Can't wait to show more friends this place and try other flavours.
My new spot!!! The best hookah place in BC! Vibe is always good, customer service is never a fail. Hookah is consistent and flavours are bomb!
Best hookah lounge I've ever been to, the owner and the staff are super friendly, their hookah is amazing of course, specially the watermelon gum which is one of the best. You should go on weekends since they get a DJ "Djyaz" is a great dj. Thank you Bula for making my weekends better.
Interior” was great” Spacing Hookahs were nice too” Personally my preference & my expectations of having Nicotine flav is not served here! If you want the real Buzz this is not the place”
The best hookah ounge in Vancouver and great customer service.
The BEST hookah lounge. The staff are always friendly and accommodating. The atmosphere is always a good vibe and one of my favourite places to hang out. The hookah is always A1 with lots of smoke and flavours. They also have a wide variety of specialty drinks that you don't normally find anywhere else. I highly recommend Bula lounge if you're looking for a good time!
Best Hookah Lounge in Vancouver, impeccable customer service and great variety of hookahs . A must if your are living or visiting Vancouver.
Great place, with good customer service and smooth hookah. Definitely will come more often.
Best hookah place in the city! Not only does the place look amazing, the service and quality here is always top notch. If you haven't been here yet you are missing out!
I have traveled all around the world and visited many different hookah lounges, by far this is one of the best i have been to. Organized, clean and classy. Good on the guys at bula hooka lounge for having such a great place like this in Vancouver!!
This is the place to be!!! Staff are awesome, friendly and always go above and beyond to keep you satisfied. They have a wide variety of flavours and the quality Is on point. They have DJs on weekends that play great music and great crowds each day. Open late too which is always a plus!!
If I’m being completely honest, I wasn’t the biggest fan of the plan. Sure it looks great and fancy inside for the aroma but staff aren’t the friendliest and honestly the flavour of the hookah dies after some time. I’ve been to other places where we’ve been able to enjoy the hookah for 2+ hours, but not so much here. Wouldn’t be returning here.
This place is amazing. Service is phenomenal and the product is KILLER. Thanks guys!
I came in yesterday, and it was one of the most fascinating places I have ever been too. I love the people that work there, and they handle everything really smoothly, I asked them to change my hookah, because it was a heavier pull, the guy brought me the best hookah in the lounge, tall and luxurious hookah as well, I really appreciate the service, and hope to see you soon. Thank you soooo much for your hospitality and service.
Amazing place in Vancouver. Loved it! Went twice in a row. Nate is really nice and welcoming. Definitely the place to go!
Absolutely LOVE this hookah place! The atmosphere is always a vibe and the staff is super friendly. You can really feel it in their service that they prioritize customer satisfaction. Would highly recommend any one to come to this lounge. An overall amazing place to chill and have fun with friends!
Best Hookah lounge I have been to in the city I’ve been to every lounge and I find that Bula hookahs always smoke the best and they have the best customer service everyone is very friendly highly recommend this place
Amazing service and the shisha was A1!!