Here you have all the feddbacks of real people who know the products of The Dickens (Night Club) in Burlington (Canada).
At the moment this firm has a score of 3.9 over 5 and this rating is based on 127 reviews.
As you can read, its rating is high, and it's based on a high number of feddbacks, so we can be pretty sure that the assessment is very faithful. If there are many people who bothered to rate when they are pleased with the service, is that it works.
You know that we do not usually bother to write tatings when these are good and we usually do it only if we have had a problem or incidence...
This Night Club corresponds to the category of Restaurant.
Good selection of beer and nice atmosphere. Food was not so great.
Great pub. Good food and service.
Very poor management. The restaurant manager is very rude and the only thing that is not seen in his behavior is respectful behavior. He behaved very rudely. In my opinion, eating a meal was not worth tolerating such abusive and rude behavior. And be angry and upset all day long. Next to this restaurant, there are other restaurants where we can have a very relaxing time with delicious food.
Can't go wrong with the dickens. Burlington classic
Fantastic location in the heart of downtown. Great place to grab a drink with friends.
great service, drinks are good. Food was not good
The service is okay and the food is okay. It's usually quiet and they've got a good selection on tap, so that's a plus.
The waitress was superb
A good place to come for a drink and a good place to spend lots of money...
Impressive menu, great server, delicious food, beautiful heated patio with very nice decor. Love how inclusive this place is.
Epic nachos period.
Family was in Burlington looking for a place to eat. We had a dog and not many places accepted dogs. Standing around and hostess at Dickens told us we could sit on patio with dog... excellent! Food was great and server was more than helpful. Would go again!
We enjoy hanging out. Yesterday we went to this magnificent place which friends recommended to us. We passed a beautiful experience there with excellent cooking and a nice team and a professional cook. We put this place in our list and we will certainly return very soon. Highly recommended.
We had Fish & Chips; fish was perfect and fries were ok (though not greasy which was good). Menu had an interesting variety with quite a few traditional British food items. Would definitely go back.
Went for drinks. Fun spot
Great pub food and atmosphere
Awesome wings, especially on Tuesdays when they're half off
Ordered burger and fries by phone. Asked for well done...no pink on the inside. What did i get...totally pink on the inside and very soggy fries.
Was served uncooked/raw chicken wings last time I was here.
cute coffee shop
Service is excellent. The atmosphere is very pub-ish and homey. Price is average but much less than most restaurants in the area. The food is always delicious. I have tried several dishes here and never been disappointed. Highly recommended plus you are walking distance from the waterfront.
Sweet local spot with cold beer on tap. Various events going on during the week. Especially when the warmer weather comes. A must go.
Great bands and the staff is awesome.
This place is amazing.! The food is so good and most of it is way better than other restaurant! Its Its amazing both for kids and adults. I really recommend it for anyone!. ????????
Wednesday night Open Mic Night is so much fun. Lots of talent and a great family of musicians and music lovers.
Good service and the food was good. Only thing was the place had a bit of a smell.
Good and wide selection of beers. Nice place.
Everything we ate was awesome. Fish and chips Pad Thai Would highly recommend both. The servers were very courteous and helpful. Two ???? ups!
Awesome Fish & Chips, great batter, large pieces great deal on special on Fridays ????
New cooks in the kicthen! Food is better then before!!
Long time favorite for drinks in Burlington great atmosphere and music
I just dropped in Sunday. Good beer selection, and wow, the stuffed yorkie is fantastic! Nicely presented, beef was cooked perfectly, mashed potatoes al dente, veggies too. Great service, and the heated patio was comfortable and convivial. I'll be back more often now. Only thing missing is they don't have real horseradish, so BYO.
We have had lunch here before and that was decent. But breakfast today was diabolical. I mean, truly awful. The french toast appeared to be frozen from a box, and the bacon of the microwavable variety i last sampled in university at 2am. The sausages were...not. Just not sausage. Someone in our group needed immodium later. The first case where British food in canada is actually worse than real British food. Sorry peeps - give morningtime here a miss.
Great bands... especially sundays!!!!
Great weekend breakfast, and sometimes there is good live music. Obviously a great night life here and we always have a good time
Awful customer care from the manager, not staff, unprofessional manner instead of being cooperative to fulfill the needs of Customer. Simply made a bad experience for my family about the entire village in our one-day trip.
Always great, live music and a great night. This is a cozy place where you feel like everyone there is a friend.
Thursday night was karaoke night and there was this girl that can sing like she was made to be on stage very entertaining unique Pub Style and geared to a younger crowd! But there was this woman that had to be close to 70 80 years old and they call her Gigi and she sang three songs at karaoke and amazing voice and performance! The crowd loved her!
The drinks here are good, and the atmosphere is alright. But unless you want to have your each and every move watched by a security guard and have the two constantly make bets and say I told you so about your friends doing things or being of age, don't go here. After jokingly skipping across the street with friends we were kicked out because "you've drank to much" which is debatable since we'd hardly drank and other patrons had drank enough to believe touching women without consent was fine. They like their regulars here but don't go here if your young and with multiple friends.
Poor service, appetizers seem to be ok but curried chicken was cold. Had it sent back to the kitchen and it was clearly microwaved - though the waitress claimed their microwave was broken. They really don't care to keep their clientele with this kind of service.
Always a good time and the friendliest doormen in town, live music is the plus
Always a fantastic place to get great pub food! The service is always great and friendly!
Very good atmosphere and the people at the bar and everyone else were just fantastic!! I had some nachos!! Best I ever had! Good fun Halloween party, and the Band that played that night was The Junction!!! These guys can really play and sing!! Need I say more!!! It's funny how I always boast about the Junction!! Lol We have been playing music for almost 40 years!! We should now how to play, and our drummer has a juno!! Look for us PLEASE!!! THE JUNCTION!!!! ????????❤️????????????
The breakfast is great reasonably priced staff was quick
Nice atmosphere, and open *late*!
Great service and a very well managed establishment. Food was wonderful and made the experience one to remember!
Great place. Food was good, service was prompt and friendly. I'll be back soon.
Staff are always friendly, food can be hit or miss. The specials are well priced and have a good bar selection.
Kinda dirty and dated Good service there
Love this place for takeout! Great burgers and fries.
Great warm environment
Mostly college aged crowds every time I have been there. Not clean.
Great staff, good food. Will go there again.
Best wings ive had in the hamilton halton region
It took over 40 minutes to get 2 steak sandwiches and my steak wasn't prepared properly. There were 3 other tables in the restaurant. Ni discount was given to compensate.
Growing up in Burlington everyone knows about The Dick. It's a must visit. From the homey interior to the excellent patio outdoors if you've never been here you just have to come.
The coop is a Great time for friends during the weekdays, Friday Saturday at night it's 21 and over after 9:00pm, they have board/video games to play. Great food always friendly service.
Went for St Paddy's day lunch. Ambience was great, staff was really friendly even though they were v busy. Drink - just had beer, which was good and green. Food - burger was good, potato appetizer was pretty good. Location - great! Price - they had st paddys day menu which was more expensive than the regular one. So can't comment on prices. Paid 60$ for 2 people. Will go back? Yes. For the location and ambience.
Went on a Sunday night. Didn't try the food but they had a great live band. I had a good time.
Bouncer was power tripping and you felt he was looking for any excuse to throw people out or get in their face. Really ruined some after-work drinks with co-workers
I get great food here with every order. The staff and management are fun, helpful and friendly. Looking forward to your patio this summer!
Great fish n chips.
Saturday night live music is great!
Nice little pub. Good atmosphere and friendly staff. Food was decent.
Everything was terrific from the food to the service. I had the curry; I requested extra hot and it actually was, and it was terrific! My mother had the fish and chips. It too was very nice, particularly since I don't usually care for haddock. A very positive experience. 5 thumbs up!
Let's just say brunch isn't what it used to be. Eggs bene were decent (I seem to remember potatoes with this dish, but I could be wrong) and was served a terrible cup of coffee that I couldn't drink, yet still managed to make its way on the bill. Won't be going back to eat here again.
Great live music ???? and fun pub crowd… we had totally fantastic service at the bar and will come back!
Love it there ...Tracey is the beatest
Awesome atmosphere and always friendly crew. The owner is an awesome guy and super friendly. Would highly recommend
Good selection of beers on tap. Good atmosphere.
I remember it being a lot better when I was young. Service was terrible even though we were one of 3 tables in the entire restaurant, food was also WELL below average for a pub.
Great service and amazing food! We loved the two burgers we got! Garlic aioli is so flavorful and really made the burger! Fries were amazingly crunchy ????
Good service, good food
Nice place to go for drinks, all ages.
Classic English style pub and 80's haunt
Super fun place to go on Thursday nights. They have karaoke so if you love singing, check it out! The only thing I don't love is trying to flag down a server if you need anything. It can often times take a long time.
Only bad thing about this place is the location of the washrooms haha
Very good food
I went here for lunch with a friend and inside the restaurant it smelt pretty gross, that should have been the first hint to have walked out but we decided to sit outside and everyone else was sitting outside as well.. probably due to the stuffy smell. It was the servers first morning shift but she wasn't new, she was incredibly rude, not entirely sure why she decided to pull an attitude with us from the very moment we came there. As paying customers you think she would be a decent server and be somewhat nice. She got our orders wrong, we both ordered steak on a bun with a Caesar salad which was supposed to be $16 each, she came out with almost a $30 steak meal for the both of us. When I politely said I ordered us the steak on the bun instead of fixing the issue she tried fighting me on this matter, she grabbed the menu and pointed to the steak dinner and when I said no that is not what I ordered she had the audacity to slam the menu shut and shower me with even more attitude. Typically the customer is supposed to be right, to a certain degree. I have never been treated so rudely or have a server try and argue me anything. So with that reaction I definitely did not trust sending her back with our food to have I originally ordered us... would you after that? So we just ate what could of it. The steak was delicious but the salad tasted like it had been sitting in the fridge for quite a few hours and the bacon tasted stale, all the dressing and toppings were at the very bottom of the bowl as well.. The coffee was horrible, it actually tasted like dirt. I'm the type of person that will keep drinking it not to be rude, but it was that bad I couldn't continue it after two sips. When we got tea instead we had to call her over to refill the milk since the bowl was empty from attempting to drink the coffee. I definetly will not be returning to this place nor would I ever recommend eating here. The bathrooms are located upstairs, so it's not wheel chair accessible. Dickens looked nice from the outside so that initially got our attention, but from the odd musty and foul odour, to the horrible customer service and stale salad, this had to be the worst experience I have ever had eating out. Perhaps it is good for a night out drinking from the previous reviews, (if the place doesn't smell like that all the time) but that will be my first and last time ever going to Dickens. Perhaps the server should work on her manners if she plans on working in this sort of buissness, I've worked in customer service and if I ever treated any of my customers with the ounce of disrespect she gave us I would have been terminated immediately. I'm not one to complain, but I felt like this needed to be said.
Good atmosphere
Worst food ever , the place needs a clean , staff needs a change , regs don't keep a business going new clientele dose
Great value. Great food. Great service.
We went here in the afternoon so I'm not sure how it is later on but the wings were great, a bit pricey for the amount though, boyfriend had the fish and chips and didn't like it at all, the potato skins were a bit overdone and didn't have enough ingredients on them, the staff was really friendly when we went, overall it was an okay experience
Good from afar but far from good. It may look like a pub from the outside but on the inside it is just a dive bar. If you want a pub there are other options worth visiting out in the city.
Great staff, pay it forward
Great patio in an amazing location in downtown Burlington. Food and beer selection are just ok. But worth going just for the patio alone.
Fast and kind service. They have a great set up for kareoke. Will definitely be back again.
Great service and food. The staff were awesome
Would not swap out both the homefries and toast for a bacon or sausage substitute on the 3 egg omlette menu item without an upcharge... seemed petty on a $15 / 3 egg item. Ended up with the 1 lb wings. Ok but would have preferred cooked a bit longer. Service was polite.
Very rude employees.
Food was great and the live entertainment was top notch. Have been a few times now and will return again. Highly recommend a visit
Always good music !
Great service!
English Pub. The potatoes taste like potatoes, the beef tastes like beef. Plain english fare. Service was great; quick and friendly.
Nice location, good atmosphere and good parking.
Service 5/5 Food 1/5
Their food is always delicious, I do wish that they had more craft beer on tap, but they are my favourite pub downtown Burlington.
(Translated) A little too noisy. A little bit too noisy. (Original) Un peu trop bruyant. A little bit too noisy.
Looks like a Pub, but not an English breakfast.
Generic bar! Totally solid. But nothing to write home about.
Great local hangout with a great live band on Saturday Night. Not pretentious at all the locals are fun. Food was good and service was excellent. Thanks Savannah.
Great atmosphere. Great bands. Very fun weekend evenings. Met my wife there! ????????
Good spot for beer friends and music. Starting point for the 'Burlington Pub Crawl'
Good food, great staff, our waitress even did karaoke with us
Cozy place with two levels. This place seems to have a lot of regulars, and it can get quite loud. The menu has a decent selection but I found the food to look better than it tasted.
(Translated) I can hardly give them 2 stars. The manager is a guy who makes more noise than all the full staff. I don't know, I hope I won't be back soon. I hope don't come back there very soon. Of course, the service very to order. (Original) Dificilmente puedo darles 2 estrellas. El gerente es un muchacho que hace más ruido que todo el personal completo. No sé, espero no regresar pronto. I hope don't come back there very soon. Eso sí, el servicio muy a la órden.
My favourite patio bar in Burlington!
Terrible place with terrible service. Management needs a change in attitude. Avoid at all costs.
Good beer options on tap but the food has taken a turn for the worse.
Great service, They have a authentic Menu. You must try their Epic Nacho's.
The staff was very nice and went above and beyond for us how ever the manager was very rude we had ordered food she brought it out said “I’ll be right back with Cutlery” 30 mins later she comes back we asked where the rest of the food was and was very rude about it and told us to talk to the waitress who hadn’t came by since we ordered. Very upset won’t be back for awhile.
Great food
Great place to play shows, great atmosphere, enjoy myself every time my band has a show there
Nice little pub. Good atmosphere, cool live music, friendly staff, reasonable prices. Chill crowd on a Saturday night. Can get a little busy but never over the top
Been here twice. Bouncer wouldn't let us in the first time, despite providing 2 pieces of ID. Went again another time; service was terrible (20 minute wait just to get a beer), place is a run down dump, extremely overcrowded (to the point it violated the fire code), tiny bathroom had a 15 minute waiting time and the floor was covered with urine and feces, prices of food and alcohol are ridiculous, especially considering the state of this place. Staff was incredibly rude and unprofessional.
Great place good food and great times
Best Buffalo chicken wrap on the block! Consistently prompt and friendly service, a staple of the 'Burlington scene'. I met my wife here!! So many happy memories ????????
The service is horrible. I would highly discourage anyone going there.
Get the pulled pork sandwich, you will LOVE IT !!
Great live music, food and staff!
Great band playing. Good prices on beverages and great staff.
Went here for a pre burly calling show to see a couple of my friends bands play and it was a nice place! Guinness on tap, somersby on tap, many options!
Bathrooms horrible
Enjoyed the nachos and will be back to see the full menu
Pulled pork Benedict was great and the home fries are to die for. Usually I put ketchup on my home fries but this time they were so good I couldn't ruin them.
Good food, good service, nice atmosphere.
We've had a lovely dinner last night. As usual, The Village restaurants deliver a unique experience, with a smile. Food was yummy, drinks cold and refreshing, and service just perfect. Thank you for an enjoyable evening!
Great live music and staff.
Nice patio, beer, good food selection.
Great food. Cool little old fashioned pub. Awesome staff
It has a very strange layout
Food was bland and karaoke night was a terrible idea.
Originally gave them a thumbs down on skip as they forgot one of the meals. When we called, the manager, Kevin, personally delivered the omitted meal to us along with a dessert as an apology. We ordered because the food is delicious from there. The fact that they went above and beyond made The Dickens that much better
Not the best experience. The waitress spilled the beer all over the table an on the phone. When she brought soup with chips , all chips she dropped on the floor and on the table. French soup is not french - onion was raw and...it's not the french soup. I asked small greek salad - she brought the big plate of caesar with coupe olives on the top. Beer was good.
Yum!
Great food!
Love this pub. Great food, great beer, great service. Very cool lower area with a fireplace, one of my favorite spots to brainstorm. Monday's are great for a beer and bar snack discount too.
Delicious pints - nice atmosphere - the music selection is always a surprise.
Always such a fun place to go, the live music is great and it’s nice to have a heated patio option as well
Great food and nice shaded patio! Excellent customer service as well!
Classic pub, good food, friendly staff good service. Been around for decades.
Shity French onion soup, human hairs in liver and onion dish. What else I can say? Long waiting time for the waiters to come up, and.waych your bill as out Monday burger was billed at the full price.
It wasnt even very busy and service was very slow. I believe they were prob short staffed which would of been fine had they addressed that and just apologized for the wait but they didnt and the food was not that great either. It's a shame as the ambience was nice.
Great food and usually has a fantastic band playing
Let me start off by saying, the food was great! Totally a pub grub and beer joint, which I love! Prices were pretty average for a pub. Now, for some unfortunate news. The service was terrible. I always give waitresses props for handling so many customers at once and trying to keep a busy night running smoothly. My friend and I went in for some good food and beer. Haven't been before and really wanted to try it out. We also heard there was live music which we were really excited about. We were seated and not handed any menus. The waitress came over and asked if we knew what we wanted to drink. We explained we never recieved a menu and she proceeds to give us a drink k menu. She gave us a few minutes and then came back and took drink orders. She didn't ask if we wanted food or a food menu for that matter and were left to look on the website for the menu. She never returned and w decided to ask for a menu to give her a hint that we wanted food. She gave us a menu and never returned. Another waitress noticed us looking around for a server and she finally asked if we needed anything which led us to make a food order. We never saw our waitress until the end of the night when she asked if we're staying for the live music to which we replied we weren't. The service was just so horrible that we didn't have any interest for staying any longer. This may have been a rough night for the servers and I would like to think this wasn't their normal service. I would definitely go back to give it another try because the food was delicious.
The main thing that bothered me was the condition of the bathroom and that it was upstairs. I liked the aesthetic appeal of the building. The food isn't bad and servers are friendly.
Cool vibe, great music
Food and service was top notch. Always a pleasure to attend especially since the pandemic. Always a go to place...
The service was terrible. My wraps were like empty sacks of flatbread.
Yo that spinach dip is soooooo good !!!
Buffalo chicken poutine amazing, carrot cheesecake, fabulous coffee....felt like home but better!
Service very slow
This place is wholesome and just a great place for live bands and drinks!
Was alright,too small,too crowded.
Great little pub
Give it a miss, so many better options in walking distance
Great place to grab a beer. Cool atmosphere with bands, karoake and open mic night. Fun fun fun
Great live bands on the right night. Sundays, house band and special on mini pitchers.
Decent food but understaffed. Still a good spot.
My favourite place to go for drinks in Burlington. Friendly staff, great people. Loud music if you're into that. Not the place you want to go for relaxed conversation on the nights with live music. And karaoke is always fun on Thursdays. Food is also good, but not really what they're known for, I'd say.
Good atmosphere- Great live band and Patio! :)
Great pub with great staff...its a Burlington staple and I recommend it highly. Thursdays and Sunday's are the ish. Check it.
I had the Forty Creek pulled pork. It was very tasty. Service was excellent too.
Staff does not cut people off, the pub was filthy, and music was way too loud. This pub reminds me of an overly drunk college kid who can’t hold his liquor, throws up on your floor and leaves so he/she doesn’t clean it up. I definitely will not be returning. Would only recommend to people who want to feel like they're at a college party. Pros: • If you like drinking alcohol, overly loud music and feeling like you’re in college this is the place for you • Location • The drink I had tasted good Cons: • Not enough staff (waited at a table for a long time then decided it wasn’t worth it to stay) • Staff does not cut people off (stop serving overly drunk people alcohol) • the pub was filthy (feet kept sticking to the floor like it has a layer of glue on it) • music was way too loud (even if you yelled your friend standing next to you wouldn’t be able to hear you, if you wanted to talk you had to go outside) • Alcohol is way over priced • Atmosphere in general My Experience: My friends and I wanted to celebrate my graduation by taking me to a pub. One friend recommended this place. We walked in to a band playing overly loud music, my feet kept on sticking to the floor, and the bar area was overly crowded. We went to the back to sit down and order drinks. We waited at the table for a long time (no server came our way or paid us any attention), we could barely hear one another of the music (you had to yell at the top of your lungs to be heard), after 10 minutes of waiting my friend squeezed his way to the bar to grab me an alcoholic drink to celebrate, after receiving this drink everyone at the table wanted to leave. When I went up to pay for the drink it was way over priced double of what it should have been. While getting up to leave the pub an overly drunk gentleman’s beer happened to slip from his fingers and crash to the floor, spilling all over the dress I wore out. Worst experience at a pub I have ever had. I will not be returning.
Always a good place a pint with usually some good bands every Fri and Sat nights.
Heated patio was nice. Good service. Above average chicken. Excellent draught.
Calm and inviting Englishmen style space to have a beer and enjoy live bands on weekend
Like the place very much
Food could be better. But had a great time
Good drinks and people I'll be back
Visit this restaurant often but today I went for lunch and ordered the eggs benedict with fruit which was delicious. However, the fruit was good until I got to the rotting strawberry. I was not impressed.... Mentioned it to the server and she just laughed. Did not expect that at all. On all my other visits I have had all good experiences until this one.
Good location in village square downtown near stores n lake. Ordered take out.hot and fresh wings dry rub kentucky flavour with fries and bottle of wine deal
Great atmosphere. Spinach dip was delicious. Good service.
Had the Mothers Day prime rib special and it was absolutely amazing. Have no words to say how impressed we were, great job!!
The owner absolutely values his customers and genuinely wants them to enjoy their experience. The server knew every beer on tap and bottle without missing a beat. Cauliflower wings Out of this world Delicious!!
Saddened that they got rid of Murphy's Irish Stout. They've gone to the mass marketed Guinness (which is still lovely), but the option was nice. Now only if I could find Beamish! We had a nice, friendly server, but she was busy. The coconut shrimp we had was fantastic. I had the stuffed Yorkie and it was tasty, and filling. There was a mixup with burgers that we didn't realize until they were all basically eaten lol Only real gripe was that my frozen Heavenly Hash ice cream cake was a bit old as it was starting its journey into becoming freezer burnt.
Could have a better selection on tap. Not the cheapest either. But it's a decent place to grab some pints and talk. Open mic nights are usually quite enjoyable with friends too.
Good food
Really awful food. We ordered the fish and chips which our waitress said was their best dish.. my husband didn't even finish his meal. And we ordered the pot roast which was a huge let down. This place was recommended to us so we will not be taking recommendations from said individual ever again.
Spinach dip was super yummy and the sangria was on point.
Good food. Yum
Had a great meal here. We got the honey chicken club and fish and chips. Both were amazing. Will definitely be eating here again. A huge plus was they allowed our dog on the patio. He was treated with so much love. He got a water bowl with ice and some carrots. A great meal :)
It's an okay place. Not sure why this is on the main strip.
Nice staff, nice location and good food
Terrible service! The waitress spilled my drink and didn't clean it up. The breakfast was the worst I ever had. Portions were small, and cooked terribly. Will never go back!!!
Ordered take out wings. Easy to order on the web page. Friendly staff, wings were great. Would definitely order from there again.
Very poor customer service from the top down.
This is a great place if you want to get out and have a good time
Good food and entertainment good service
Just plain filthy.
Food was horrible and place was grubby.
Great place if you're 30 and older. They typically get great bands/live music. Friendly staff. Fun patrons and atmosphere.
Good food, good drinks selection, friendly and fast service
Great for live music Friday and Saturday eves
Great food....great, friendly staff ‼️ Can't wait till the restaurant is open.
Not great, not bad, it's alright :p
Service was pretty bad, menu expensive in relation to food quality, fruit flys attacked my hands in bathroom sink, music was good, hard wood flat bench seating in lower section super uncomfortable
Good food at a fair price. Enjoyed the patio.
Great atmosphere, they had live music going and the food is excellent as well as the service! Had the sweet potato fries and 'The Veg', their veggie burger. Super filling and tasty. Definitely above my expectations. Will surely return
Pretty good spot....beer could be cheaper
If you are looking for a nice pub to have a good time, this is NOT the place! Kind of mean and not very friendly :( My friends were very disappointed with the service.
They don't have Stella !!!! Who doesn't have Stella. I'm mean not to be picky but they have been brewing the stuff for 500 years it's a pretty decent pint . If your a pub you really should have Stella . That alone gives the dickens in my opinion 1 star
Had a safe and amazing time @ the Dickens!
Stopped in for a quick lunch. The Steak and Guiness pie was delicious. The server was quick and courteous. Good music on the sound system.
Favorite bar in town; the dickens is a warm inviting place to catch up with friends. See you there on Thursday for karaoke!
People were popping after last call.
Good place , remains me of London bars
Good for karaoke
Great food, fast and friendly service. Staff always willing to go above and beyond!
Excellent wings and fish & chips.. Looking forward to getting back to the great patio.
Ya the food was great. Caesar could have been a bit strong let, but it wasn't over garnished either which is nice. Lobster rolls were bite size but delicious.
They had a lot of people in the restaurant that day because of the Santa claus parade so they had a shortage in many things. It took forever for the food to be ready and they were definitely understaffed...they didnt even have enough ketchup bottles that day...you would think they would be more prepared knowing ahead of time that a large volume of people will be coming in...even the food wasn't that great compared to other visits
Great service and awesome heated patio! Will definitely be back!
Good food, acceptable portions
Absolutely phenomenal food and exceptional service!! We had just completed a 25K walk for cancer and wow The Dickens just simply spoiled us! Huge shout out to Cindy!!! After such an incredibly great day you made our night simply perfect!! Thank you!!
I ordered the angus burger last nigh and the lovely smell coming from the bag was so mouthwatering I couldn't wait to get home to eat it. The food was fabulous. The women that took my order and served me when I picked it up was friendly and courteous. I definitely enjoyed the meal and am looking forward to my next one.
Haunted pub with great wings and new steaks.
To say I HATED IT!!!! is an understatement. This place should be out of business. Very unprofessional and with horrible service. No one cares to make it a better experience for the guests.
Our server Kayla, was amazing! Food was great too (and proceeds went to charity).
Great food and beverages. The staff and service were fantastic.
Good food. Pleasant staff
Friendly and warm staff! My boyfriend and I go regularly, and are embrassed with great attitudes and lovely conversation regardless of dining-in or pickup. Food it great too!
I ordered the Burger for the Monday special and it was really really pink inside! The outside was crunchy and looked well done but after one bite I got very pink meat. I tried to cook it some more at home (I did take out) but it didn’t help very much. I ate whatever I could around the pink meat. I think the burger would’ve been good if it would’ve been well done.
This place is terrible. Went for dinner on the weekend and found the dining room empty and the carpet filthy. The light shining through the windows showed that housekeeping is not something of importance. Our server took her time coming to our table after walking by three times. Meals took almost 30 minutes to arrive and they came with cold vegetables, dry hard mashed potatoes and pot pies without one drop of gravy. disgusting. The real kicker is our server didnt even bring our meals. She stopped by a near table where her friend was waiting and spent her time counting out her tips. Folks dont wast your time or your money at this place, you will regret it.
This bar is great. The bartenders make it AMAZING! MARC AND CHRISSY AND NAOMI. Love this place.
Great time love Shelby the bar tender
(Translated) Friendly staff, good food (Original) 친절한직원,맛있는음식
Busy and short on bartenders. Takes a while to get a drink
Been here a few times service is a bit slow and a few rude people...maybe just a bad day, but there are lot's of options in Burlington.
Used to go every now and then. It's gotten much worse in the last few months.
I can’t say enough about the fabulous take out I had from the Dickens tonight. Everything was cooked to PERFECTION! The way everything was packed with such care and attention to detail just made it extra special. It was superb. Bravo Dickens and Thank you Sidney!
Best Cider in Ontario! Who does not like a Dickens Cider?
Can always count on a good meal. Has always been my favourite pub in town.
Great space and beer selection. Saw Quietly Violet play and they killed it!
The service was good. The food was horrible
Later that night I gave her the Dickens!!
I hosted my birthday party there... 40 some people and everything went off without a hitch, food was great, my guests and I were treated fantastic, staff was great and the band Say Uncle was AWESOME. Recent renovations are a nice touch. GREAT Burlington institution. Pro Tip: Late Night snacks at burger joint just steps away is also a great option.
ordered calamari and a quesadilla for lunch takeout here and the food was very small portions for the cost and low quality...quesadilla tortilla was overdone and didnt even stick together because there was not enough cheese on it...it was burnt and crumbled apart when you bit into it...the quesadillas at taco bell are better sorry to say.
Worst place ever.
The water is fantastic ???? 10/10 would drink again
Given a table that was open to the elements, no protection from the rain, this after having made a reservation, then told we would have to wait for over an hour for a table that had adequate cover. A night out ruined.
Great bar good service
Good spot for beer and pub food. The nachos were a generous portion.
Bartender and bouncer were incredibly rude. I've never experienced anything quite like it in my life. Life's too short for miserable people. You literally couldn't pay me to come back here.
5/5 on server alone, we showed up with a group of 7 and sat upstairs. The server was very friendly and accommodating, we had a great night and everyone enjoyed their food!
There was four of us ordering lunch - they got only one order right!!! Fish was overcooked. Not going back again...
Really amazing food. Everything was really great! Thanks so much!
Always have had great service and meals here!
Nice old Building
Lots of fun. Had a band that night which were great! All around good time.
Great food, great service.
Nice pub. 5.oo dollar mini jugs at happy hour.
Classic Irish pub, the food was very good.
Great little pub. Food there is great greasy pub grub. Good drink menu, nice assortment on tap. Nice atmosphere, feels very homey and comfortable. Patio doesn't have a lot of scenery but that's the only downside in my book!
Great patio and service. Please support The Dickens and other Downtown Burlington bars and Restaurants as they reopen!!
Friendly service. Basic pub fare food. Get exactly what you expect. Good place to relax for a quick pint, and kitchen is open late.
Chef Rajat’s Butter chicken is to die for! He is the reason this restaurant is so successful! The Butter chicken tastes authentic, fresh and just like home! Kudos Chef Rajat!
Great breakfast and attentive and friendly staff
Booze
I was so impressed with our server Kaela. She was awesome very friendly and professional. Great attatude. We will definitely be going back.
Spacious seating and friendly staff. Lots of variety in the menu
Fries were quite salty and I'm not complaining absolutely what I needed. Serving sizes were right on the money and service was fast not to much I can complain about as a first time goer. The actual location and building are nothing fancy but who really cares when they nailed all the basics.
Best place to be on a Friday night...love music is amazing!!
One of the best heated patio we found to ride out the covid-19 restrictions. Nicely sheltered with heaters, but still open to the street. Been around forever in downtown Burlington.
A place feels a bit older but that didn't bother our group in the least. The location is FABULOUS with a great patio. You see a lot of people walk by but not that many cars which makes it very relaxing and interesting. During summer that part of Burlington is quiet nice. Our waitress was friendly, open and unpretentious. A real pleasure to be around. She knew exactly when we needed her and when to leave us alone to chat. Food was pretty good as far as pubs go. Decent selection of beer on tap. I will come back for sure.
Excellent service. Nice quiet atmosphere.
Over the last few months we have been ordering take out from the Dickens and picking up our orders curbside. The staff are so friendly and helpful. The fish and chips are the best in town!
For many years we have gone to Dixkens in Milton and now Burlington.We are not from Burlington but on our way home on Wed.Morning we wanted to relax with a cold beer and snacks,which we did. We had an adorable young server and she was so funny and a delight to be with. As we sat there inside the restuRa t I wondered if the owners / managers ever took the time to look at the state of the place All along the walls and chairs were coated in dust .Those benches and their fabric need to be dumped . We were shocked to see how filthy this restuRant was. We actually wondered how Dickens existed in such a lovely area and certainly not a slum area.How do you people get away with that. We went on home and suddenly thought that maybe the place is getting ready for demolition and thought that maybe that is what is going down... It would be sad to see it go as Dickens was always a favourite place to stop by and the staff are always great.....Hope you don't mind my review Sometimes it's best to let people know before your business starts going down the drain ...that would be too bad.....
Great service good food and live music
Great food and really good service too.
Amazing fish and chips
went here for drinks, ended up getting some food too. the food was surprisingly good and the drinks were fairly priced, the atmosphere is great too. they have a good patio and the inside is very comfortable and fun
Wings, burger, steak & Guiness pie - too much salt on the wings and fries, dry pie filling.
Love the food and service! Kaela is the best! Great draft options too!
They make probably the best meat pie I've ever eaten. An absolute must try!
Great to see an old gem turning things around! Cant wait for patio season!
The two kids (Friday Empire) playing guitar were great!
Hands down awsome customer service bar tneders were so kind and thoughfull.. Great meet space great date space great drop in... Thursday's is Awsome kariokie with some good local tallent 5 stars hands dwon
Everything was great
Love the atmosphere at the Dickens, great drinks, company and live music!
Nice pub in the heart of downtown Burlington. Big menu with options for all. A small selection of craft beers. The service was great and the food was equally as good. Prices are pretty standard for downtown Burlington. I recommend the fish and chips!
The bar tender not at all friendly. I was first time in the time.
Great wings and food and great atmosphere
Great food
Great bar but it seems like they let anyone in... last time i was there there was a group sporting white supremacy clothing
Nice pub atmosphere.
We just had our lunch at this restaurant and had Kendra as our server. She was not friendly, not accommodating, not attentive. She did not say one word like “how are you” or “how’s the food” until we left she did not even say bye. She gave us the cheque, we paid then left without a word. Whenever she served us food, she didn’t say anything and just tossed the food on the table. She gave us no recommendations, when we were ordering it’s like she was in a rush. One person was still ordering and she was already asking the next person. The owner however, is friendly and nice. I rated one star because of the food but she’s by far the worst server we’ve ever encountered.
Good food, live music on the weekends (pre-Covid), friendly staff, lots of draft, and more (i.e. pool tables)
Great atmosphere with plenty of locals and visitors. The food is decent. Karaoke nights are very loud, so, if you're not into karaoke (we came in for food only, and when karaoke started, the singing was secondary to loud screaming).
Service was disastrous, the waitress was condescending, obnoxious, and neglectful. When we approached the manager "Kevin" to discuss the service and our disappointment he continued to make excuses for the waitress conduct. We suggested perhaps switching our waitress for an other, which he agreed. We literally received no further service from any pub staff. . We eventually after several requests for the bill had to approach the bartender to pay. I would not recommend Dickens to anyone!!!.
Wings are really good, comfortable patio. Okay service, but maybe We had an off night.
Amazing service! The new manager Jen went above and beyond to make sure we had a pleasurable experience ???? highly recommend!
Great food. Fabulous service
Service was not bad and food was gross. Our nachos had very little cheese and soggy vegetables on them. I asked for a glass of sweet sweet wine and was given the most bitter wine I have ever had. One good thing was the pop was cheap. The bathroom door almost fell off on my sister in the bathroom and it was dirty and smelled bad. The toilet paper holder fell open and hit my mom in the head. I would not recommend this place.
Mediocre pub style bar, middle of the road as far as downtown Burlington goes. Prices and selection is average, and the food is totally hit and miss. I've had wings here 4-5 years ago and they were amazing. Unfortunately the food just hasn't been the same since and I just stick to ordering drinks. As with most bars in downtown Burlington, this review is automatically docked by 1-2 stars since this venue still employs Dragon Security, which really ruins the atmosphere and experience.
Nice bar tenders