Reviews of Chuck's Roadhouse Bar & Grill (Night Club)

245-265 King George Rd, Brantford, ON N3R 6Y1, Canada

Average Rating:

DESCRIPTION

Here you will see all the feddbacks of people like you who consume the services and products of Chuck's Roadhouse Bar & Grill (Night Club) in Brantford (Canada).

Currently this firm has a score of 3.7 stars out of 5 and this score was based on 127 reviews.

You must have seen that its rating is high, and it's based on a very large number of scores, so we can be quite sure that the rating is quite faithful. If there are many people who bothered to rate when they are pleased with the service, it works.

You know that we do not usually bother to place evaluations when these are positive and we usually do it only if we've had a problem or incidence...

This Night Club is classified in the category of Restaurant.

Where is Chuck's Roadhouse Bar & Grill?

REVIEWS OF Chuck's Roadhouse Bar & Grill IN Brantford

Donny ._.

Never would go there again. Made reservations, once seated we never got menus or offered if we would like drinks. After 30 mins l asked for menus then sat for another 30 mins and still no server to take our order. I asked to speak to the manager he came over and said "whats the problem" so l told him and still no waitress. He said what do you want me to do about l said l would like a gift card so we can come back another time. He said thats not going to happen. I said its difficult to support local business when we have terrible service. He said l will be right back, as l sat there patiently....... nope the manager never came back.

Denis Mirne

Excellent meal friendly attentive service . Our favorite restaurant in Brockville

LeeAnn Loiselle

Absolutely terrible food tonight. Ordered the steak and lobster tail. The steak was completely grisly and the side of corn was literally frozen. Loved the waitress wonderful service. Felt bad for sending food back but the managers resolution to the disgusting meal was to give me $ 5.80discount off my bill. Gee thanks i left hungry because I didn't actually eat anything except the baked potato. Won't bother going back. To many good restaurants that value their customers to take another chance with this one. Terrible!!!!!!!!!!!@

Nicole Berst-Perkins

Chucks Road House is a good bang for your buck kinda place. Serving quality food at reasonable prices, we have been to a few locations now and have been satisfied each time.

juan e de pena reyes

Good food nice atmosphere

Stanley Hanna

Mike Steinborn

OMG. buffalo chic fingers get sweet very mild sauce. Shareable cedar salad is a single 6inch pile in a 12 inch bowl plate, no wear near shareable. Steak is well at one end and medium as ordered the other and then a extra side of corn beside being cold was literaly 1 section. Hard to immage if they served 3 pieces at every other chucks what's going on also .75 cents to get the actuall buffalo hot sauce ... asked the server and the reply was guess the kitchen messed. No offer to fix or remark of removing from bill. Top it off. No chocolate sauce for klondike. Qhen Asked "how do you serve missing a key ingredient" the reply is we just leave it off..... OMG... are these guys in brockville serious. I dont see then staying in business long. Maybe corp needs to serious investigate. 75.00 bill and not a single manager visit or offer to change or fix. WORST chucks in ontario... . . . .

Alex Monterrubio

Julie is a really good server with a awesome attitude. Katie is a great bartender

Ronnie Giberson

Lise Hebert

Excellent steaks, great service.

Duane Wade

Perfect steaks. Staff is getting better but still done work to be done

Driftwood Pond

Great waitress. Food is average but then very reasonable. It is what it is. A great inexpensive time.

Denise Bolduc

Great food, great price!

Nathen Smith

Food was sub par. Service was uncomfortable...not sure how else to explain it? Our server was super nice almost over the top and asked far too many questions. I know that is an odd complaint but at one point she even came to the table and tried to pack my food up to take home. I wasn't even done half my meal yet! Not sure why she thought I was? The bread on my sandwich was old and dry and split while trying to eat it. The fries were basic frozen fries and soggy. My husband ordered the mushroom burger, came with an almost whole mushroom on top of the burger not cut. The burger was much smaller than the bun and he was 3 bites in before he got to the burger. Will not be returning.

Dilvan Karunaratne

Nice and chill, if you're in a hurry go to A&W next door. Otherwise bring your buds and enjoy taking your time sipping a $6.50 30oz domestic beer.

Art Pake

The food was pretty good but the wait time was close to 1.5 hours after placing our order. Also the service was mediocre at best.

Daniel G

First off, if your going for dinner in St.Thomas, DO NOT GO HERE! go to St.Thomas Roadhouse. Well first off we get there and it’s a half hour wait oh well right, we get our seat and it’s on the bar side which we did not want. We order our food (me and my Girlfriend) we got the nachos and there was barely anything on them, we wait 45 minutes for our entree’s and everything was cold, the waitress forgot my lobster tail which was the size of a shrimp and was burnt. My girlfriends steak was burnt and tasteless and her gravy was jelly. The fries were cold and soft. So halfway through eating our food the music turned up so loud that we couldn’t talk, the cooks were drinking alcohol (saw them make drinks bring them into the kitchen and drink it) the waitress and manager ignored us, he was too interested in the basketball game. We got dessert the coconut cream pie and was just crust and whip cream and while attempting to eat that I witnessed a waitress drop food on the counter put it back on the plate and serve it. Got the bill and was so damn overpriced even after the coupon. Long story short please do not waste your money here.

purplemonkey dishwasher

This was my first visit and I got a steak which was huge and I could only eat half. I ordered medium rare, but it tasted more like rare. On my next visit I will go up to medium and hopefully that will help. Great creamy mashed potatoes. The girl who cashed me out was really nice and I really appreciate that. All in all I will be back :)

Susan

My husband and I went there today, big mistake. My husband had a t-bone, small cold piece of corn. Instead of fries he took a Caesar salad which was very small plus the waitress forgot his mushrooms and brought them to the table after he was done his meal. I had the garlic bread with cheese, for the price there should be more bread and cheese on all the pieces not just the middle one. I also had the nachos, they put the salsa on one side on top of the nachos and the sour cream on the other side, which I think those should be on the side. I couldn't eat the last layer as they were all cooked into the paper and couldn't get them off. Not worth the price plus the service is so slow. I would not recommend this restaurant.

Bev Bouchard

While my son's steak was good...mine and my husband's$6 burgers were cold! The fries as well,cold...the quality of the burgers has also changed to a dense rubbery bland burger! Not sure what happened?...I will not be returning and will not recommend.

W Bayne

Meal type

Mark Vanee

Poor quality, even for the price. Change the rave music, its awful

Chris Clarke

Love this place. Staff are great. Very clean.

Simon jones

Carolyn Ward

Can't even make corn on the Cobb properly and they could probably hire at least one more server

Stephen Lee

Not too bad, good value

Todd Elliott

Good prices, but somewhat limited menu. No more beans served with steaks (really miss this). They also don't have chipotle mayo, which is super popular now. Likely won't return because, oddly enough, we loved the beans. Good prices though.

Irshaad Nizrudin

Friendly environment but can do with a few more seafood options

Red Baron

Amazing place to eat in town great prices great food great price on drinks love going here comfy atmosphere and happy times always will be coming back for more

Chad Barber

Best steak and lobster around... Have to try it... Cheers

Athena

Pretty yummy but the "Honesty" fee runs me the wrong way. I get that the cost of food has increased but giving me a price and then telling me that there is an additional 3% doesn't seem right especially since part of their marketing is based on their low menu prices before the "honesty" fee.

Denise Dobbie

We loved it at Chuck's Roadhouse the food was fantastic service was great and we definitely go there again. By the way you can't beat the prices either.

Jill D

We came to this chucks and it took over an hour to get a beer . Then we had food on order some of us did not evan receive food and it took an extremely long time to get what we had purchased. The wings that we had purchased were extremely under weight and they over charged . Terrible service do not waste your or money at this chucks roadhouse.

Suzette Germano dos Santos

Service was a little slow and waiter brought cutlery for 2 instead of 4 and took a long time to bring my water order...nice place though...

Joelle Desjardins

had take out...hamburger was like shoe leather and burnt, way over cooked! fries undercooked and soggy. i know its takeout but we live 5 min away. smoke meat sandwhich good but again soggy. sadly this is the 2nd try here and the last.

Andrew Myers

Teresa Jackson

The food was good and prices were great but the service was very slow. I was disappointed with the service as we waited 30 mins to have the dirty plates cleared and to be asked if we wanted dessert. We did want dessert initially, but having to wait over half an hour to be asked if we wanted dessert made us not want it anymore. They need to be able to handle things better when they are busy. Everything else was good though. I would recommend this place just would have liked to have dessert at a decent time after the meal.

Wade C

We had a great meal on the patio despite the potential for some rain. Crystal and her team are great and looked after us well.

A. Camm

I really like the service there, the waitress also was very nice to us

Deborah MP

We went today. It's the second time we've gone and I don't think we'll be back. It's an OK place, seems to be clean and in good repair. It took 40 minutes to get our food after we waited 20 for a waitress, and drinks. The waitresses were polite and friendly enough when we actually saw them. There seemed to be a little group of three or so employees having a social at the end of the bar, not looking around or monitoring their customers. We ordered the cheese garlic bread. Don't do it! It's just a little loaf of bread with cheese melted on it, most of that cheese is stuck to the stone dish it comes on. I asked for extra pickle, didn't get it, had to ask 3 different people for ketchup. No coleslaw with the fish, and no marinara sauce for mozzarella sticks. I've never even heard of people using ranch for a mozzarella dip, dairy overload. Gross.We were going to have dessert but we couldn't get anyone's attention and no one came to ask, so we asked a little girl at the front who was staring off into space if we could have the bill. Service is nonexistent. They seem to need a manager, or one that knows what they're doing.

Cara R-N

Made a reservation for 5 ppl but no table - ended up eating in the bar area - I certainly was not impressed to pay over $200 to take family for dinner to have the waitress ignore me and fawn over my man. Good thing my mother was there or the fur would have flown. Especially with how messed up our plates were - we were switching food items across 5 plates to correct everything. Okay food (except corn is disgusting - must be dipped in some oil concoction), terrible service - we haven't returned since my dinner-out disaster last December. Mom wasn't pleased. In-laws thought the whole evening was a joke. We all left shaking our heads.

Jay Peirce

Great food, great service, first visit there was great over all.

Mystrez Blaq

Exquisite service. Jamie really is the best!

Jesse Duncan

Waitress was pretty slow at first, even with only a few tables..but got a bit better once she took our order but after we got our food she disappeared again so...service was a 2/5. The food was pretty good calamari & steak & fries & lobster tails. But the butter for the lobster was plain..no garlic & the Caesar salad had watered-down dressing. So the food was a solid 4/5. Price & portion...5/5 . Music was somewhat loud...sorry no pictures forgot to take them.

brache

Robyn Wallace

Good food at an amazingly cheap price. Very reasonable price. Food decent. Beer to purchase really cheap too. Only complaint: corn on cob side not good. Obviously put on plate for filler. Use something people will eat.

Tom Trampleasure

The server Dominic was absolutely fantastic! Food was average but the service made my experience at 10/10!

john geiger

Quality food and service! Pleasantly surprised!

Edward H

Food here is great and reasonably priced and the service is excellent CHEERS.

Dionne Turner

Almost didnt even try this restaurant due to some of the poor reviews. Decided to give it a try and had no complaints. Food was good and prices are cheap, 4 steak dinners with drinks for under $100. We went at 6pm on a Saturday and were greeted and seated right away, wait time for the food was very reasonable. The waitress was new and was trying her best, made a few mistakes on the drinks but overall everything was good, would return.

Chris RA

Tattoo Joe

Great meal

Dianne Brown

Got a take out order of steak and lobster and the side of mushrooms excellent food

Rawad El-Debs

For everyone complaining about lobster, it's a sports bar if you want fresh lobster it's not your best bet.. only place in town you can actually get good prices on beer and service is always good. In regards to quality if you're comparing it to other places like it (the firehall, tin cup, Kelleys etc) the food is same quality at a fraction of the cost. It's about time someone did something positive with this location

Alex D

Food choices are extremely limited for any dietary restrictions. Beer choices were sub par, and the water glasses had a distinct smell of bleach. Other than that, the server was nice and friendly. Wouldn't come back unless they drastically update their menu

Jennifer Leclerc

I have been wanting to try this place for a while, even more so waiting for the welland location to open so, we went to the one in fort erie. Service was good, waitress was comical with my son. We all enjoyed our meal. We had deep fried pickles that were tasty. Steak was cooked to perfection, burger was good and so were the ribs and chicken wings. Only complaint really were fries could have been cooked a tad longer. Otherwise will definitely be back!

FYNCH

DECENT. One of Fort Erie's best bars. $4 for a pound of wings past 9PM and $4 shots are nice too. Easily the busiest bar/restaurant in the area

Val M

Absolutely amazing service! Food was delicious, and at amazing prices. General manager Natasha was super sweet, and we had the best servers, Hannah and Olivia were so sweet. Definitely will be coming back. Also shout out to the Bartender Sarah for the amazing drinks!!!!

Lion TV 22

Great price for lunch Chuck's Burger for $6 awesome. Also a AAA Steak & Lobster string at $20 Wow ! Huge T.V for your favorite events. Will sure come by again .

Rob Clark

Nice place excellent service great food. Nice to have a pint ahain????????

Jie Simpson

Wayne Rae

$12.00 for a full rack of ribs and $6.00 for a double JD & coke ? Need I say more ? ????????

Rachel Williams

Very good experience. The food was great. Service good.

Sherry Burr

Amazing,fast service. Food was excellent as were the staff. Definately comong back again soon.

Anndrea Chan

Dinner

dale parker

M. Crawford

The waitress was lovely. Other than that the place is pretty awful. Food is not good and way overpriced for what it is. Was not impressed and will not be going back.

Bill Inger

Good food friendly staff reasonable price

Bill Fancy

Good steak and good prices

Lloyd Luckett

Unfortunately we will likely not be back. We love the Niagara location though. We tried the Brantford location 4 times since March. This time we actually received our food within a reasonable time. However steaks overdone and sides were literally as cold as something that came out of fridge. Ice cube in drink had fuzzy mold. When bringing it to servers attention, she just replaced drink. Obviously theres an issue with the ice bin being dirty. When we saw that our food was sub par, we were looking for our server. The manager saw and came over. She asked how we were doing and we told her that our steaks were over done and cold sides and how our experiences in past not so great either. She said she'd removed the steaks from bill. She came back as I was cutting my son's - also overdone steak. Asked if it was ok. I said no that it was over done too but both my son and daughter were hungry so they would eat it. So they removed the dinners we didnt eat and charged us for the moldy drink. We left unhappy and really hungry!! One shouldn't leave a restaurant hungry.

Vance Fernandes

Second Chucks Ive been too and was not disappointed....Great service and Food ....Big Shout out to Nicki our Server...Thanks !

Greg Bender

Great selection of food for a good price. Service is excellent. It isn't high-end dining so as long as you know that, you won't be disappointed.

Karli Z

Sheep

Lisa M

It was nice and clean. The food was pretty good as well. The servers are very friendly with the locals ;)

David Moore

Pierre LeMay

Dine in

Alyssa Mirizio

Great place! Good food! Burger, fries and a beer for $10!! Served by Guy, awesome server! Definitely recommend this venue!

gordon rubinoff

Disappointed, disappointed disappointed... Waited almost 30 mins for nachos app... When we did get our food, bout 15-20 mins later (was not that busy when we arrived). The fries were cold, my steak which I asked for med rare, was way over cooked, waitress never came to ask if we needed anything (extra napkins, steak sauce) or to see if we were happy with our food, burgers were overcooked. Then had to wait another 15mins before was given the check... Will not go back again... Was a waste of $s to be so disappointed in a meal.????????????

Lock 17 Restaurant

(Translated) Always good and good service, with a very reasonable price. It becomes a must on the way to the thousand islands (Original) Toujours bon et bon services, avec un prix très raisonnable. Ca devient un incontournable sur le chemin vers les milles iles

Jennifer Vandenberg

A few girls from work and I came here after a long shift for dinner and a few drinks. Being that the word 'bar' is in the title of the restaurant we figured it would be okay to order drinks here but apparently not. I'll start off by saying that I ordered the steak, and it was delicious. The first server seemed nice, if not a little forgetful of the order---but slow. We asked for a drink or two each which we were promptly told we could only have one drink at a time. Server seemed uncomfortable serving alcohol (even though none of us raised our voices higher than the tv volume). After taking 30 mins to bring the first round of drinks, I also asked for a water. Twice, after she forgot, and then our server told us she was going home (but continued to walk around the restaurant for the remaining hour and a half we remained there). She clearly didn't pass off to the new server, as he had a tough time figuring out the orders. After waiting for the water and second round of drinks 40 mins later, we were told we were being cut off for alcoholic drinks. It was 9:00 pm, and I'd spent a whopping 16 dollars of drinks. We decided to leave after paying for our meals, as there were only two other tables of patrons, and the strange attitudes our servers clearly had from the get-go towards serving alcohol. Maybe don't work in a bar. Probably won't be returning; a shame, as the food was pretty good.

Dinah Althorpe

I've been here a few times and it's quite nice! Friendly staff, good prices and the wait for food isn't long, only when it's busy. I remember getting the chicken fingers, and them being okay, but dry.

Ted McInnis

Connor Alvarez

Hit or miss with the ribs here. Sometimes fall off the bone, other times tough and lacking sauce. Steak is sometimes tender, other times it is chewy.

margaret potvin

Great prices great staff

Kassra Mobini

I am very unhappy with their service, and their food. I was so excited to see a new restaurant opening up, and when I got there it was so disappointing. Their food is very cheap, and it defiantly reflects the price. My steak tasted like something you would eat from an airplane. The waitress and manager overheard what I have said about their food to a friend of mine, and totally stopped checking on me after that all of a sudden. I don't know, to avoid providing discount perhaps..The waitress also forgot one thing on the menu and put it on the bill. Good thing I saw it. We also had a coupon and she forgot to apply that too.

Gary Mayer

The food was exceptional and the the service even better Shayna made our night to make sure we had everything we needed. Will dine here again.

Andrew Barnhardt

Always good food & service

Tyler Hume

The wings are great and friendly service.

Anna Wagnleithner

Food is good and well priced, cheap beer ! Half price e apps after 9PM, crystal the manager is very nice , as are most of the staff

Raymond Massey

Great food and good service

Vanessa Sanchez

Great service...and good food

Dan John

Me and my Wife had a great dinner the service was great and the atmosphere was enjoyable. Good prices and are server Hannah provided excellent service. Would recommend this place!

kate p

Our waiter was so nice. He's was very grateful for the tip we gave and even told us we made his night was thankful to have such kind service :)

Tony H

Very disappointed in the food took 1 and half hours to get our food half the stuff on the menu we couldn't order they had a Wednesday night special couldn't get it ,found the staff rude could not believe this ,always found Chuck's Road house to be good !

Brian Connors

Out of Coors light draft.

john bondy

First of all went in a bit weary of this place but let me tell you it was quite surprising how good the entire experience was! Right away we were greeted by two people and seated in a spot of our liking then it was our server who was super friendly and also informative! Drinks came quite quickly and were very affordable! Couldn't decide on food so we went with 3 appetizers all of which were made quickly and had great presentation and were all delicious! Then the best part was the bill for 7 drinks and 3 apps was only $65!!!! Needless to say we will be returning regularly ????

Bill Sobey

Food is okay, the music will drive you nuts. Way too loud, and who wants hours of dance music in a place that doesn't even have a dance floor. Ridiculous!

Debra Paquette

Good service, good food, fast and enjoyable.

Susan Casey (The Welcome Diva)

Never been disappointed here. Good food at good prices!

Deb Welsby

Thank you so very much !!! The service and good times were amazing. My mother loved her meal. Crystal was so amazing and a great sense of humour. Dave thank you very much for treating us like your own family. Thanks again.

Sam

Good prices and food

Amanda Lee

Good food. Great prices.

Dan Bechan

Awesome place to have appetizers. My Go to place ????

jan vanderstelt

It wasn't very good food vise. Had a chicken leg which was overdone badly. Backed potato was small. My partner had a stake he liked. Fries - not so much. The service was great though. The guy who served us was very pleasant. Sorry, didn't get his name.

Mervyn Carr

Ordered my steak blue and got med well. Ne er got my salad. No coffee refill. Told her no bbq sauce on steak a d it was drowning in it. Asked for no onions and yes you guessed it. L i ... horrible

Rena Singh

Nice

Christopher Baxter

Love the steak they don't add salt

Elizabeth Vellenga

Always excellent service and fantastic food

Adam Lapensee

Quality of food is way under par... Everything deep fried is super dry and over cooked and plating has no thought.. order a steak and the flavor is off and for the price of the steak you'd think you would get more then just a steak and fries on your plate.... This chucks definitely is one of the worst I've been to... you'll honestly be disappointed.... support restaurants that care about quality and details...

Mehul Raulji

Good food reasonable prices

Angela D

I wish there was something lower than a one star. After waiting a long time for my food to arrive, as I was eating my wings I noticed there was a finger nail in them. I was pretty disgusted, and when I let the waitress know she didn’t seem like it was a big deal. The owner then came up to me and all she said was “oh that’s weird let me investigate” and she never came back. The service here is terrible and I’m forever disgusted there was somebodies nasty finger nail in my mouth. Would not recommend coming here.

parul priya

Lin Joyce

Good food. Very reasonable prices.

Natasha P

Service

Zippy

It was good. Service was so so.

Gervais Berube

Came today from Guelph our Server was Jacob....nice guy......food was amazing steak compares to The Keg....Great prices too. Will drive in future 30 minutes to eat here

Kristine Gray

The buffalo chicken sandwich that me and my friend had was underwhelming to say the least. Would never order again. To the owners: the portion was too small, and invest in making it a better flavour, maybe more mayo and more spice. Minimalist and bland really. The service was great though.

Lise Leonard

Steak is awful not worth it asked for medium was well done staff was awful if I could rate this a 0 star I would all day long one waitress was very pleasant the other was very rude and will be never returning from the lack of poor food and terrible atmosphere

Azim Hoque

This is more like a budget restaurant. Great cheap little steak. Cleanliness was not good, the dishes and cutlery were unimpressive. Fiod was ok, did not seem fresh. Probably just a decent spot for socializing and drinks.

Amelia Peters

I will not be going here again.

Kimberly B.

Douglas Attridge

We have tried Chuck's on Dundas St. and had an enjoyable dinner. So we tried the new one on Hespeler Rd. Will not return as my Beer glass had smuge staines all around the edge and a lipstick stain also. They gave me an exchange but makes me think what else is dirty. Hope this helps.

Cindy C

Amazing service. Steak was cooked to perfection. As well love the atmosphere and layout of this establishment. Hope it does well because this is exactly what st Thomas needed. Something new and fresh. Don’t get me wrong legends tavern is my go to spot but chucks is up there as wel.

J N

Always great food. Good atmosphere.

Professor Squall

There were 4 of us in our party and 3 of us had the Wednesday rib special. The other guest had roast beef. The food was terrific and the prices even with the 3% charge were reasonable. Server was a bit uneducated as to the menu and kitchen practices but was super pleasant. The mens bathroom was disgusting. Urine all over the stall walls and floor. Wasn't just from a single person and had accumulated over hours. Will definately be back for the food but the management might want to consider checking the bathrooms a bit more frequently.

Tom Halladay (Kalee)

Janay Niles

Cindy Cooper

Great salads , cold beer, not busy on a Sunday afternoon.

Damian Frederick

Awesome spot. Great prices and amazing service! I was there the other night and the server had a massive party and she still managed to take great care of myself and my husband.

Christine Williamson

Sports Bar atmosphere, the staff is polite and attentive, food on the visit was average fair, (fish and chips, wife had a burger) can find at any mainstream restaurant.

Emmy Barrett

Great good at a reasonable price

curtis macleod

Went with my parents and brother for a night out. Server was a space cadet and couldn't figure out what we orderd. 3 times my brother said he wanted a steak with baked potato. But unfortunately they gave him lobster tail (which is fine because it costed more anyway) but she didnt even take off the tail for the fact that not only were the steaks tough but they messed up all the orders with the steaks being undercooked. Then explaining to the waitress that the bill was wrong, the manager didn't even comp one meal for the screw ups nor did he come over and say ANYTHING of what was being discussed. Disgusting service and managerial was very unprofessional with how the situation was handled, we just wanted to know what was going on. There's a curse for restaurants at this location and it seems this will follow the chain of failures. next to filthy mcnasties and drafted Never going back

Cynthia

One of the best restaurants for food. Chicken wings are amazing and cheap after 9. Many offers after 9 actually, only problem is i wish it opens later than 1.

Mary Percival

ren halladay

good food

Maria Soreno

Our server Matthew was amazing and this place was packed. His sense of humor and professionalism will have us coming back!! Hes the best server we've ever had! (We eat out often!)

M D

The waitresses are friendly and fast and always treat me well. I enjoy half priced apps too

Jake Andrew

Thank you Manager Kate for your excellent service. You showed up ready for work. Made the night 10x better, we’ll be back next week.

Chris Perry

Very nice service. Food okayish

Steve Molla

Very reasonable prices and friendly staff. I am taking one star away because of the ownership, seems like understaffed.

Sara T

Amazing customer service food was served quickly, the wings were crispy and steak melts in your mouth. We’ve been to almost all locations in Mississauga and even Wasaga, this is by far the best. The lady at the front I’m guessing was the owner walked around a couple of times making sure everyone’s food was okay.

Borna Mofid

Ordered online, this was terrible, the ribs were so tough you couldn’t chew them, the chicken was dry... the burger is clearly frozen... it’s not because you put bbq sauce on something that it makes it taste good. I will not order again Their after sale customer service is alright, I talked to someone over email and I was surprise

Colin Lefebvre

Annette Blewett

Literally the Best ribs and wings I've ever had! The sauces here are incredible! 100% recommend

Chantelle Taylor-Spurrell

Service

Mark Phillipson

Horrible! Medium rare Steak was like leather and over done. Mashed potatoes were from a box. Corn on the cob was reheated from the day before or longer. There was a man in the women’s bathroom fixing something. He never moved the tools scattered in the doorway floor and told me to hurry up. They knew it was my birthday and no discount or offer of a dessert to make up for this horrendous experience.

MT Martee-ThOMus TegTmeyer

Robin Roth

Enjoyed our steak meals. Love the garlic bread with cheese.

Lisa Burns

It was the worst experience I ever had in a restaurant.???????????????????????????????????????????? We waited forever for food and it was cold. The waitresses and waiters took my food back and they never did bring out more food for me to eat. Finally the manger came out and took $5 off my bill..... whoopie???? The corn was mush, The lobster was mush and gross, the fries were rubber, and the steak was small! Will never return.

Garth Murray

Never got to meet Chuck.

kristyn robertson

My wife came in from out of town to visit family and friends, she went there with her one sister and long time friend her and her friend ended up with food poisoning. They both had steak and baked potato.

Mike K

Y’all the steak was so good, so as the gravy and the fries. Best restaurant, hands down! Definitely might be going here if I can next time. ???? And my dad who ordered the bacon burger I’m pretty sure, he said it was good too. before you die, y’all should come to this place and try the delicious food!

Tyler MacDonald

Recently things have been isolated, so it was good to get out. I was served by a waitress Katelyn that definitely made my experience so much better. Very kind, and made me feel like royalty. Wonderful experience, and with her serving so spectacularly I would definitely go again.

Chantal Seguin - Silverman

Lawrence Field

The meal came out very quickly and was delicious. Shelby, our server, was absolutely awesome, she had a great attitude, very friendly, and was great at her job!

Danielle Welfing

Great to have a patio. Friendly staff, great food

Shan Dhanoa

(Translated) I loved Good service Succulent food Perfect price quality (Original) J'ai adoré Bon service Nourriture succulente Qualité prix parfait

Vicki Gruber

Been to 2 other locations and never disappointed. Great food and great service!!

Janice Tedford

Great place cold beer good food every day a special on food and beer definitely will return

620779 Harold M Brathwaite SS

Great meal at a great price, Brittany is always a pleasure. Great server and service

Matthew Westerman

So.. I walked into the establishment around 915pm. We were greeted with disdain. Then the greeter proceeded to throw the menus at us. A waitress came along and took our rather excessive order, probably in the area of $100 plus tips. Then Miss Greeter confronted one of our guests and accused them of being too inebriated and said they could not serve them. This was untrue and uncalled for and completely disrespectful. Long story short, our party of three decided to spend our hard earned money elsewhere. Zero stars. Would not recommend. Update: after staff slandered my name for blacklisting them, openly bashing me on facebook (I'm a customer), I was then banned from the establishment for speaking the truth. This is how they handle complaints. I would not have returned anyway. I think head office needs to investigate this location. Reviews are terrible. Update: the staff's family members have joined in on the online harassment, as well as I've been told by friends who visited, after the fact, that the MANAGER openly discusses the situation with customers, using derogatory names in reference to myself and my friends. Seriously can't get any more unprofessional than this. They also make staff cry to the point that their parents angrily confront management in store. I could write a novel apparently!

D Bird

JASON CORMIER

Service was awful. Had to wait forty-five minutes, after we were done, for the bill. I got angry when they started taking people who came after us. They cornered my friend and scared her into paying the bill, like we were wrong! This place sucked and the food wasn't that great. I had the prime burger and it was dry as dust. ???????? Good luck to those who go there.

Neb Moxam

Doug Rainbird

Alittle loud but great food

Hiral Patel

First time visiting and was not disappointed. Food was priced well for the value. Service was friendly and prompt. Our server Kassandra was brand new yet remained calm. and composed after another server Olivia dealt with an irate customer who was just making her part of their bad day.

Gary Bailey

Was served a totally raw lobster tail

Chris Reid

Food ok that's it,.....service slow.....place needs a good cleaning window ledges and back of bankette filthy with dust....spoke with waiter who claims he cleaned it a couple time but that must have been weeks ago....wont hurry back

Adam Yorke

Ordered the 20 oz Porterhouse med. Looked more like a T-bone. Wasn't med. And for being so thin it was tough as hell. This is the 2nd chucks location that ive tried this meal 1st time was a bit better but not by much. If i knew i was going to review would ha e taken pic before i started.

Raevn Meadows

Was there for Ribs on Wednesday. A full rack and fries was perfect for 2. The beer was cold and complimented the Ribs perfectly. I will recommend Chuck's to anyone who enjoys great ribs at a reasonable price and a friendly casual establishment.

Amber Nelson

Unfortunately you will never be able to please everyone. This restaurant has only been open a few weeks and has come so far already. Very passionate, friendly and inviting environment. Keep up the good work Chucks Crew. You got this ????

Elizabeth Dias

We first were sat under a speaker, a rally loud speaker with a roof leak, so it started not so great. We were moved and things improved immediately. We could talk and hear each other! Food and service were very good. We'd go back. ????

Sherlyn Figueira

The chicken wings and burgers were great!

Rosy DaSame

It was great. Great food friendly staff. Had a great time would definitely go back again!

Zyta Pocelujko

Dine in

Ksabz 96

Cold brew, friendly staff and fun atmosphere!

Mr C.

Appetizers were better than average. Although it was so busy we didn't get our food together. We went friday at 9pm. Will be back. 1/2 price apps after 8 or 9 not sure.

Natalia Gutiérrez

Fast and great service and food (cheap)

John & Beth Colling

We had horrible service and the food wasn't great, 3rd and last visit to this location

Douglas Walker

Nice place to meet up or bring the family. The prices are good. The staff qe met were very nice and liked to joke around.

Peter G. Crosby

Decent food at a decent price but nothing special.

Michelle Cassin

Refused because I cannot wear and offered to show why. But nope. Never will I go back.

Ryan Young

Definitely not as good as burger barn. Ordered the big chuck, was over cooked & dry. Mozza sticks were over cooked, not even any mozza inside the batter, it all cooked out. Bad first experience.

Michael S

The live music tonight was fantastic!!! It’s nice to see how supportive the staff here are of each other (the singer tonight was one of their servers). As always, the food is delicious and Alannah always makes delicious martinis! And we love seeing the manager Carla, always a great time!

Melissa Staats

Loved the food. Great Place to go good value

Bree O

Great place to get food on a date or with the family. We sat on the patio and enjoyed our time in the sun with an excellent server and tasty food. Really hope to enjoy indoor dining at another time when we can.

Natalie

Food and drinks were fantastic. Anne and Jaden did a great job making sure everything was fantastic

Angelica Molly

Been here a few times and consistently have had bad service! Cold food, Waited for over 45 minutes for a burger, not staffed sufficiently, nobody at the front hosting and found the manager of the location extremely rude and unprofessional! Needless to say I won't be coming back!

Corey V

Great service, great food

Maurice King

Came here after a Bills game. Dinner hit the spot!

John Mittlefehldt

Came today for a beer im new in town, was served by the MANAGER Chrystal. Unbelliable service, she was fast and efficient and very friendly. This will be my new favorite spot. Thank you Chrystal for being so welcoming to a new city. You have a lifer

Dale Lee

Service was slow, but our waitress was really upbeat and nice! The food was hot and really good! Maybe service was slow cause they were short staffed? Im not sure.... But Id come back for the food ???? (p.s. When i went to the Niagara location it was gross, but the brantford location definitely changed my mind so thank you! Glad i gave this location a chance ????)

Nick Woodcox

Always good prices,

Anna-Maria Darton

The food was delicious, waitress was very helpful & attentive and never had to wait for food. Keep it up!!!!

Kat Steadman

Decent food for the price. Excellent service

Tuhi Sen

Just a reminder. Doesn't honor mask exemptions or follow the bylaw. Was denied service. ByLaw was called.

Ashley Pierce

Half price apps after 9 is a deal that can't be beat.

3DAUTO

Waste of time. Bad food. Bad service. Stick with the original roadhouse in st thomas just a few doors down Talbot St.

dani danbrook

Great restaurant, great bar. Best drink prices and after 9 menu around. My favourite bar I’ve ever been to. Natasha the GM is super friendly and always greets us with a smile.

Erin Que

Fantastic friendly service, great food, amazing prices. Especially after 9 PM. Strongly recommend

Adam Pratt

Went on a Sunday night during a long weekend. Food was fantastic, service was a bit off, whether that's the COVID fault or just a busy night. Drink deals are good value, and the steak was top notch. Excited to come back again.

Marc Greenwood

Fantastic staff especially the manager Natasha great job clean restaurant tried to keep it in good repair! Food was fresh and delicious! Keep up the good work

ron trulycanadian

Great food, service, and price ! Doesn't get better than this !

Steve B

I like chuck's! Good to see people dining out again. Not a fan of French's ketchup offered here in St Thomas. Niagara Falls has the good stuff.

Laura Lou

I notice that Chucks dont ever try to redeem themselves with allthe complaints.

Dan Leveille

Nicole Warlick

Covid passport check twice. Good food. Service was okay

CandyCane Hunnie

Was there for dinner on friday night. My partner barely touched her food ,looked not fresh. i ate mine , i was sick late that night and all day next day confirmed it was the food we ate. BE AWARE !!!!!!!!!!!!!!

Mike S

Good beer. Excellent affordable high quality steak. All four steaks were ordered medium, all four came rare. Still delicious.

Cooper Warner

We were very pleasantly surprised. My wife and I ordered the steak and lobster tail ($20) and the lobster was cooked perfectly as was the steak. The staff was friendly and attentive and the atmosphere was relaxed. We will definitely be back again! Thanks for a great experience!

Pamela Clarke

Kids wanted Chucks so we went for dinner before back to school. It wasn’t very busy this time but once again waitress was seen for an order, delivered food and bill. Kids got wings, chicken fingers and I got fish and chips. Kids did good but my fish looked like a frozen fish stick so save your money and stay away from the fish.

Dante DiGiuseppe

Prices made me stop in. Quality made me come back.

Dave Giancola

Food was excellent, will be back again.

Laura Schmelzle

Everything was great

Jeremy Clark

Doug Calvert

Good food at fair prices.

Barbara Ashworth

This was our first time at this location. Our server Kyle was fantastic! He seated us promptly and took our drink order. He offered a glass of sprite incase my drink was too strong which it wasn't and was courteous when he took our order. He checked in on us a couple of times which we appreciated. Your restaurant is clean and the vibe is great!

Amanda Nothanks

The food isn't anything special, you get what you get with Chuck's but the service here went above and beyond and for that I'm grateful. I put in a take out order and got a call back that something went wrong. They fixed the problem with smiles and understanding which is exactly what my famished family needed. Thanks Chuck's, I'll be back.

Eric Mitchell

Great food. Great service

Lynda Gazda

Food and service were great.

Howard Cutler

Sign says wait be seaited we waited 10 mins and left. The place was half full, very disapointing

Richard Hamilton

Owner was not very cooperative when informed that my steaks texture and taste felt like it had been pre cooked then microwaved. He basically told me I was picky. My co worker received a potato that a steak knife could barely cut through. His steak was also rubbery and dry. Generally not impressed as I am not one to send food back or complain.

Christine Abraham

(Translated) Nice atmosphere, great food and decent service. (Original) Belle ambiance, bonne bouffe et service correct.

Jean Bean

Ed Mckenzie

Hilariously bad service, mediocre food and deceptive pricing tactics. Their "Honest to goodness" fee hides any savings you think you'd get. I honestly don't know how this place expects to keep customers. They're likely banking on gullible first timers.

Kendra Christopher

It was terrible, asked for rare filet mignon, was med/well. Mashed potatoes tasted like they were made from powder, hungry man frozen dinners are better...just to compare. Roastbeef was like cardboard. Will never go back. First time I felt the need to give a negative comment.

Lori Chisholm

Fries Sucked! Burger was ok!

Amrinder Singh

I have also been to the Niagara falls chucks but this chucks has great ambiance and a great menu at very reasonable prices. The service was nice and the restaurant has a nice setting. Will definitely be going back.

Pernell pasch

Have been here a handful of times and never had a bad time. The spinach dip is amazing, the salads are big and the cheesecake is the die for. My daughter is always very happy with her burger. The staff are all very courteous and timely. Drinks always refilled when needed. I will keep going back.

Travis Hepburn

Service not as good as Guelph....

Don Sway Sosa

Food is good and portions are good price is good. Only thing is food takes FOREVER to be cooked.

Mr. William Johnson

Very clean and relaxed atmosphere, with cheerful servers. Good beer and good food as well.

Kim Harper

Awful …. Ordered chicken parm sandwich… came with no sauce and half a piece of cheese and fries were rock hard , Wife’s grilled chicken sandwich was also disgusting with a side of teeth breaker fries .. daughter had chicken fingers and even she didn’t like them … unfortunate we will Not be going back . Waste of $60 ….

Daniel Sousa

Tom Cummings

Large portion size for the money and the food is decent. Kinda hard to beat lobster and steak for $20 (plus taxes, tip, drink, ect).

Justin Keswick

Good food

Heather Sawyer

Amazing service, very kind waitresses, and the food was out of this world.

richard ray

Service was amazing but fish and chips were pretty bad. Fish and fries were like warm and fish was over fried and dry. Will not be going back

Mark Dailey

First time here, will definitely be back! Our server was Cassidy, a friendly, efficient, professional young lady with a lovely personality! I ordered the roast beef sandwich, and was very pleased! The beef was thick and tender, and the horseradish and au jus accentuated it beautifully! The fries were thick and golden, the gravy was properly thick! My dad ordered the one piece fish dinner (which he said was one of the best he's ever had!) my mother ordered one of the Skinnylicious salads. Both were very impressed, and we will all be back!

Anna R

Everything worked well and service was great. However, the credit card machine was off. No one knew though. Luckily I basically have enough cash and I got a rude response from my great server. My credit cards worked elsewhere and I wonder how many people tried to use that machine before they found out what was truly wrong with it.

Al Habib

Serving staff was great, food was terrible. Wings and fingers were very burnt, sent it back, manager was there yelling at server for accepting this returned food. I live close and I don't think I will go back.

Diane M

Martha Lockwood

Great price for a good meal.

Chris Harrington

Chucks Roadhouse was great. My steak was well prepared, in a timely manner, and the service was excellent.

Kendy J

Refused to serve us even tho we are fully vaccinated the reason is because we are from Toronto

Winged Elf

Great experience! Very friendly staff! One of the staff members even offered to bag my takeout. Thanks!

Kelvin W. Elvidge

Amazing Porterhouse Steak and excellently seasoned baked potato. Good size portions, great taste, you can't go wrong.

Greg Proctor

Would give this place a solid c-. Ordered the appetizer platter for $23. It took about 45 minutes to arrive at the table, everything was cold. There was no cheese in the mozzarella sticks and there wasn’t even enough cheese in the quesadilla to kept the chicken inside, and the cheese was very cold and hard. The restaurant is very loud due to the open concept and the kitchen is very slow.

Cohen Jackson

josh park

i live not far from the resturant, figured heck lets give it a try , never again .. steak was all grissle , waitress/bartender wasn't friendly at all .never asked if we wanted more to drink, she was more interested in chatting at the bar to a girlfrend of her's at the end of the bar then anything else . my girlfriend had a wrap , she just looked at me with a face of disgust and just pulled the meat out .. sad really ,, small town only cple really good places to eat and this certainly is not one of them

Marcin Marek

Great food and awsome service.

Kevin Saunders

Only been 2 times and food has been very good servers are also awesome

Dale Morton

Worst service I've ever seen, and on more than one occasion. Not sure if the bar/wait staff doesn't care or doesn't understand but everyone in the place was left waiting on orders and drinks for way too long. Some people even left after sitting around and no one coming to talk to them. You have to flag down service and then they act like your an inconvenience. Food was decent and the prices can't be beat but I won't be back unless the service changes.

Dave

Vextian

Josh Darch

Food was great and served quickly and hot. Fast and friendly service. Very reasonably priced.

stephanie Comas

I’ve been to this location a few times now the first time was awful. Service was great ! Our server was super sweet but you can tell she was exhausted and stressed me and my fiancé engaged in conversation with her and asked her if she was feeling okay as she looked like she was about to faint. She said she was fine just a little stressed and then she changed the topic as she asked for our drink order. The drinks took a lil while to get and our server apologized. it wasn’t something to big to piss us off. But when the food came is where my bad experience started. My steak was well under cooked and as was my fiancé’s. We told our server and she sent it back to get cooked again. Then the 2nd time around the steak was still under cooked ! We asked to speak to a manager at this point. We waited and waited and 30 minutes past and no manager. Our server came back to the table to see if we needed something else but we told her we still haven’t seen the manager. She apologized and said she told him to visit the table and she will go and speak to him again. Another 15 mins past and a manager FINALLY came. He asked us what the issue was and as we explained he asked if we wanted it re cooked for the 3rd time ! We declined as we’ve been waiting there for 45 mins at this point. He then shrugged his shoulder and ASKED US what we would like him to do. What kind of business is this !!? The manager was ASKING US what we would Like him to do. Isn’t your job to manage ? I didn’t catch his name but he was Native American. We didn’t end up getting a discount or anything I just paid the bill and we left. I wasn’t planing on returning here but I decided to give it another go with a group of my buddy’s just to get some cheap drinks. When we entered the same manager that clearly does not know how to “ manage” was at the host desk he greeted us but didn’t smile or ask how we were he started to pick up some menus for us but we just continued walking and sat at the bar this time. Sitting at the bar cause I didn’t wanna deal with any bs this time and I just wanted a smooth visit and enjoy a couple of drinks with the boys. Now as we sat there about an hour went by and this red hair girl sat beside us with some guy she was already intoxicated as she was yelling and sluring her words. Now before I get into this we were not ease dropping but it’s hard to not hear something when it is being yelled right beside you. From what we heard this girl worked in the kitchen of chucks she kept saying how hammered she was. I went to go have a smoke and she was outside smoking as well emptying her purse while she had a bunch of empty liquor bottles in it. THEN to top it all off while me and my buddies asked for the bill because we were going to go to a different bar we couldn’t stand being there anymore we over heard her talking about going to do a “bump”.... This is insane !! Every thing that has landed this location has never lasted and I don’t see this place lasting either. Why am I not surprised the kitchen can’t cook my steaks right after hearing that a kitchen staff drinks and possibly does some type of illegal substance on the job! This is disgusting ! You guys serve kids food to ! Worst restaurant experience I have ever had and Me and my friends are still in shock about the things we heard! I will never be coming back here again.

Roy London

Great food and good service, highly recommended.

Todd Warren

Came here for my birthday. Food and service were top notch. Their steaks selection is amazing, server knowledge about each individual steak is amazing and the overall cleanliness, service and ambience are excellent!

Luke Richardson

Tonight's service was slow. Overall, every time my fiance and i are there it is good.

Tortriroy

We have had some very good experiences eating at Chucks. Today was somewhat of a mix, my wife's burger was missing bacon, then was well overdone. This could be considered not so great, however we originally expressed the concern for the bacon, but it was also extremely well done. Upon seeing this, the server comp'ed her meal, no getting the manager, nope done. We will be back, it was wrong and the server was empowered to make it right, we will be back.

Sadie Doette

Jennifer Hardy

Slow with the services Ran out of soft drink syrup, extremely slow to replace No 2 bite check Music very loud Severed Belgian moon in a Richards pint glass Ran out of ribs No lemon in the ice tea Inconsistent with their ice Not a proper pint glass Poor choice of tv Poor vegetarian options Not told about features drink, or food 3 empty taps, concerns me for what kind of relationship they have with they’re reps, and local breweries Servers don’t know what sauces they carry, asked for mild and got a bbq sauce Server didn’t introduce herself, didn’t find out her name until I looked at the receipt Ordered an item without protein, still paid full price

Murray Cutler

First time I went was opening week. So I figured the extremely slow service was because of that. They brought us out the wrong order (not ours someone else's) When they did bring our steak, both were wrong. We asked for medium rare got well done. They took it back and we waiting another 25 mins or so for our food to come back out. Again, figured this was just growing pains.. New staff.. Wen't back again, the food was average at best. My steak had some type of sauce on it that wasn't really good. I think they may have picked up the chicken wings someone else ordered at my table and then my streak with the same tongs.. They have to make some improvements if the place is going to last. "honest to goodness fee" is kind of a joke. I guess you get what you pay for. If you want a cheap meal, its is ok.. Just ok..

Rob Millen

Good way to ruin our anniversary dinner. Was not at all pleased. Today is the first time I walked out because my food wasn't there after waiting an hour. Two other tables arrived after us and received their food before us. I will not go there again because of the very slow serving.

Barry Delong

Great local bar. Good burger. Resonably priced.

Anne McQuade

Amazing food amazing service wouldn't rather go anywhere else in the city.!!

Nick Gerr

Great location. Nice staff! Was a bit disappointed in our meal. The chicken fingers and fries were good, as well as the garlic pan bread with cheese. We were quite disappointed with the quality of nachos though. Would come back again, but would just order something else.

Lindsay Currie

My husband and I had not eaten out for months due to Covid. We had the opportunity to dine at Chucks and they didn't disappoint. Ribs and wings done to perfection and a loaded potato fresh and hot. The meat on the ribs fell ok the bone, were plentiful and moist. The chef arrived at our table mid-way to see how we enjoyed our meal. I will definitely be back !

sergio marques

Always good food and service

Kosmo Kramer (XO)

Food is ok service is slow. The shrimp appetizer was great.

ChrisStaysea Periard

Raja Kuppuswamy

Food was great and the prices are reasonable. After 9pm many menu items are half priced

Wayde Nicholls

It's Crabby Joe's with a better menu. There's a $6 burger, $12 for half a chicken and fries, half priced apps INCLUDING chicken wings! Great prices, on par with what Crabby's was selling. Will keep going back for the prices.

Mark OMara

The kitchen was very slow. Many customers received apologized for late meals. We were not given cutlery or napkins till we asked for it ... after our appetizers arrived. My fish and chips was pretty dry. The chicken wings and calamari were good though. Our daughter liked the calamari.

Jordan Gawley

Crystal (server / bartender) and David (chef) provided a great experience today for us! Thanks guys! Food and drinks were amazing!

Michael & Beth Strain

I could rate in the negatives I would as I have used my candles for the lobster umpteen times and all of a sudden they say no so 1st time I've ever heard of a place that sells lobster tell you you can't use the candles with butter

Deacon Jones

The food is excellent. The staff very good ????

BXBBY OFFICIAL

Service could be faster but the prices and great vibe make it worth frequent visits

Avinash Persaud

Won't be dining here again. After a long wait on the patio (which wasn't busy) and seeing other tables be seated, orders taken, served and then leaving BEFORE our order was even brought out or the server even returned to our table - I had to go inside and ask for our order to be checked on. Miraculously the food was brought out immediately. I was disappointed to find my steak, potatoes and corn all cold, it seemed like it had sat for awhile. I addressed this with the server who admitted to me our order was put in late, and that it did sit but I appreciated she took ownership of that and offered to have it remade so I could take it to go as my table mates had finished eating. After another 10-15 mins thinking my food was being made, the manager who I've personally seen several times drinking while working (as a Crabby Joe's and a chuck's) RUDELY brought my same plate back out to me stating its a perfectly cooked steak and he "can't make it any pinker". That wasn't even the issue, my food was cold and not satisfactory. If I wanted to "just heat it up" I'd have taken it home myself and done so but seeing as I was paying for it and its gross to serve food that has sat under a heat lamp for some time (which by how cold my food was obviously isn't working). He also had a mask that didn't fit properly that he took down to speak to me and then leaned in right at my face - I am pregnant and the whole point of a mask is that it fits you and completely covers your nose and mouth. I work in the medical field and have to wear one all day - the protocol of mask isn't followed properly here. After feeling offended and spoken to so rudely we asked for the bill so we could just leave - which also took forever. The manager has zero people skills and should not be addressing tables if that's how he is going to speak to them - and if my server could admit those things to me but clearly not the manager there are some serious issues here. STAY AWAY

Juan Lizarralde

Absolutely garbage, waitress don't know what's on tap, gives you the wrong price got our bill and was shocked. Way way over priced for the food. Never again!!!

Maureen Atlee

Great restraunt but some of the staff are so bad Its not worth it. Ive had multiple bad experiences on multiple occasions .

M G

Music was too loud, which made it difficult to talk with my friend. Watress was slow and inattentive. My friend ordered a medium well steak and it came back rare, she asked it be sent back and cooked a little longer and came back still rare with cold side dishes. My food wasn't any better. Could have been an off night.

Zic King

Eh, great price. Ok food. It balances out in the end.

Kassie Marks

It's ok you get what you pay for but long waits to sit and be served

Tim Lawson

Took 55 minutes for our server tonight to order our food, while groups after us have already started eating. 25 minutes after ordering our food, our server comes back to ask what our order was again -_- she puts it in the system. When our order came out, another server set it down to us not the nicest way (really seemed she didn’t care either)... and the food was not good at all! And after confirming our order for the second time earlier you would hope to get the right food... hopefully it was our server’s first time serving because i truly get that. Otherwise- i have no words

Cheyenna Roberts

Martin Holder

A clean welcoming restaurant for Travellers exiting the Queen Elizabeth Highway, to and from, the US. Inexpensive good prices $$ and a easy to read menu. Definitely 4 stars for me.

Chris Bradshaw

Appetizers after 9 are half off!! The steak bites where a bit overdone but with the sauce was delicious either way. Alcohol was cheap and the server was very chill and helpful.

Mike Galloway

We had a party of 11 up for a funeral, Saturday night we called in a reservation around 4pm for 6-630pm (as per the day time manager) we showed up to the restaurant at 610pm, and low and behold they could t accommodate us for 25 minutes. And that came with the stipulation of sitting on the high tables on the bar side we had 7 adults and 4 children between the ages of 4 and 11. The young women trying to help us informed us that the day time manager failed to write in the book. To add to the frustration a party was in just before us and was seated, I would recommend going to Chucks in Napanee they are very unorganized. We had tried the night before but it was an hour wait ( we didn’t make a reso, hence why we thought we did this time) it’s a shame because the family was looking forward to enjoy a meal there. You win some and you lose some, this restaurant lost two nights in a row.

rated 420

We showed up at 445p for the $4 pint, the server didn't come to our table until 505p and told us we were too late. She was very rude. Ordered the Buffalo Chicken Sandwhich, the food came out very stale with almost no Buffalo sauce. Would not recommend.

helaina Youssef

How can you complain with the cheap beer!!! $9 pitchers!?!? Also had the best server ever!!! Carolyn was so nice and accommodating! Will definitely come back!

Adam b

Eric Varga

Chuck's resaonable prices and decent food keep me coming back. Chicken wings were very good as was the clubhouse sandwhich. They always have daily specials.

Ron Chaput

My corn with my steak was colder than my beer....the fries were no better....wont happen again. Will not return

Lori Addley

Parking is an issue. The food was decent and a good price though. The restaurant is not very big and there is no where to stand or sit while waiting for a table.

Ted S

Great friendly service..fair prices and good food...our steaks were cooked perfectly and they were served in a timely manner ...we will be back

TKreckie (TKreckie)

Great food..great service- however it did take a very long time to get our food and it wasn't overly busy. Probably about half hr..

John Reid

ordered takeout for the first time in a while, and to say it was disappointing is an understatement. Sirlion steak was edible, all five bites. the lobster tail looked like it came off a crayfish from the Grand River, so small and tasteless they should have just kept it. ordered fries and no corn, got corn and no fries. didnt think I had to check a takeout order, but I guess that is my bad. not likely to return

Techno Robot

Not saying it's good, but also not saying it's bad.

Laura Smith

Doug Carter

I went here excited to try this for the first time. Waited at the door for 5 minute without being helped. Finally proceeded to the bar to order a dish to go, but the bartender and waitress weren't sure the dish I wanted was a to go dish. They were both sure it "probably " wasn't available but neither were willing to go confirm. So now I will not go back to even attempt to order something from them as it would "probably " be to much of a hassle to expect anyone to actually try to help you.

Ted Uffen

It's all about a great peppercorn steak and a cold beer that doesn't cost a fortune

Jeffrey Martin

Good food at a great price. Half price apps are an unreal deal! There service when it first opened was not the greatest but I can attest to the fact it’s gotten a lot better it’s very fast. Manager is committed to constant improvement and is always doing his best to improve costumer satisfaction. Highly recommend for a good cheap night out!

jimmy Hodge

Very reasonable and good food .

Cam DeBeau

Went there the other day on the patio shortly after the new opening of the COVID-19 restrictions. Was throughly disappointed. We even called before and tried to order, and were told that a bunch of things on their TAKEOUT menu weren't for takeout. It is also clearly understaffed. This point is much more important. They have one worker who must clean bathrooms on the hour, wipe down every table after customers and before, watch the door for people waiting to be seated, bring out the food, wash and bring in all the dishes, wait on the tables, and who knows what else. I seriously feel bad for this presumably minimum wage worker. They seriously need someone else present so they can divide these tasks. While I was there a fight broke out in the patio while the worker was doing something in the back, and the customers had to deal with everything that was happening on the patio between the two groups of customers. It wasn't until a customer went into the back to find the employee that he came out. At this point one customer was threatening to swing a glass beer pitcher and I quote, "crack [another customers] skull open". This is clear reason to have more than one person in my opinion. Say this fight actually escalated to the point where he did in fact hit the person, that could have resulted in serious brain injury or bodily harm. And if it wasn't for the customers taking action to deescalate the situation it would have broken into actual fighting. Just this situation alone is an indicator that this poor employee working by themselves needs someone else there helping them out. Hopefully someone sees this, like an owner or something and actually takes action to support their staff like they should be doing already.

Crystal Parker

Never knew of this place till a month ago and the few times ive visited have been amazing. The staff is friendly, foods really good and the atmosphere of the place is nice.

Brian Foster

Lmao I'm not even sure if this place is just a joke and we're all getting punk'd. I've never seen so many people so into not making money and wanting to take tables, like c'mon if you're that weeded over a couple tables that you can't even greet anyone else then you should have more staff on. "Manager" had to serve my table, I put that in quotation because he far from acted like one. Terrible service but whatever you get what you pay for. ONE thing that was just disgusting was my beer glass, haha pathetic. It looked like they just we're to busy to clean it before using it again. Once I told the manager all he said was "um sorry, I'll take that as feed back". Ive never made a review but this place deserved it. Btw Erin Mills area is pretty good, go to that one if you can.

Dave Dave

We walked in waited 21 min no one came to greet us. Place had 3 people in it. No servers to be seen.

Heather MacNaughton

The food was delicious! Nice size portions, fast service and our waitress was fantastic, she even played I Spy with my little guy ???? that's the children's burger in the picture

Anita Nwaghodo

Great burger, great wings, great chicken fingers....prices are amazing! Drink specials are terrific! Great all around experience....atmosphere, servers and food!

anthony batawax

I've been back twice for their surf and turf. Steak done perfectly, staff is friendly, and I will definitely be going back.

Sam Halfpenny

Tara Snow

This a one of my go to places for lunch. The staff is always friendly and attentive. The fries with the food is almost always way past hold time but they are replaced everytime with no issues. It is true that with good friendly staff even the annoyance with the fries everytime it, almost seems like a non issue.

Gordon Mair

Great food at a good price. ????

YYZFRANK

Travel to Oakville to try this Roadhouse over all was pretty good. Service was good food was good nice big clean restaurant. The nachos were nice and chicken wings were also good.

Chantelle Resendes

Jake Ventresca

Nice Neighborhood Bar and grill. Not too busy. The community is great when there's a game going on. Food wasnt too exciting but tasted good. Highly recommend coming here with your buddies or even your kids

The WarDan

This restaurant has great prices. Very good daily specials. The inside is clean and updated. They have a patio to enjoy. Most of the entrees are under $20. Lots of TVs to watch sports on. Very family friendly. Lots of parking spots available. Staff is friendly. I have eaten here on several occasions and have had excellent service everytime.

Trevor Patterson

Terrible service. Took 20 minutes to get our drinks and half an hour after that to even place our order. Bartenders clearly needed help although none of the managers lent a hand, instead the manager yelled at her servers which is completely unprofessional. We will not be back.

Andrew Ross

The wait to be served was redicously long and the table remained dirty. And we were told it would be cleaned but never did. Plates were dirty. Staff is rude and manager very unhelpful Worst experience ever .

Kerri Brooks

Great food and prices

Dar El

The food was good at the restaurant last night but the server did not know the beers on tap so our drinks came out staggered. They also made a mistake on one of the dishes which the server did catch before bringing it to the table but it resulted in 3/4 of us eating together and the other person getting their food after we were almost done our meal. Being my first time there I was not thrilled with the experience.

Eric Masell

The loaded cheese fries are delicious, the service is great, and the manager Carla is always fun to talk to and joke around with! The staff really know how to have fun here!

Leeanne Vreugdenhil

I have never experienced anything this bad before, even for a new restaurant. What was going to be a quick bite to eat ended up being over 2 hours of waiting...for drinks and food. It took forever. My drink was forgotten. My main dish was forgotten and never received. My son ordered a burger which was not fully cooked, not acceptable for a kid's dinner. Overcharged for a drink. Also, once the food was delivered never seen our waitress again, no one checked to see how things were, had to go track down a ketchup bottle for my son's burger and fries. Never had a chance to ask where my food was. Ate the nachos which was supposed to be an app. Empty plates not cleared. Finally got the bill and left. Noticed the table next to us, they wrongly cooked a steak, took it back and never brought it out again, they had to ask for it. Never again! UPDATE: Chuck's roadhouse did follow up with the issues and will forward it to the Brantford location.

Michael Easton

Horrible experience. Met my mother here for dinner. I had the Montreal smoked meat sandwich and my mom had the fish and chips. We also had the spinach dip as a starter. Besides being cold, the starter wasn’t bad. My mother’s fish was clearly a piece of frozen or pre cooked fish. Barely any batter and a horrible taste. Not to mention the film on the tartar sauce that clearly showed it was sitting out for an extended period of time. Yuck. My Montreal sandwich was also terrible. The meat was over cooked around the edges like it had sat under a heat lamp or similar and the bread was soggy. The fries were also absolutely terrible. We let the waitress know and she said sorry and walked away. We are less than a 3rd of our meals and asked for the bill. She brought it out with full charge for everything. We paid and she came back with our change. We expressed once again how unsatisfactory our meals were and she said sorry and began to walk away. That’s when my mother spoke up and asked if she had let the manager or kitchen know. She said “ I can get him to come out if you want”. At that point we’re to upset and turned off of the establishment so we said forget it and left. What an absolutely horrible experience. When you’re in customer service, you should have an ability to recognize when things are going completely wrong. You should also have the knowledge of when to bring it to your managers attention. This being said, we will not be returning and I will give my honest opinion of Chucks anytime anyone asks.

Saleha Jabeen

Rene Fleming

I had roast beef dinner it was delicious. They took cornbread off the menu which is why i actually went as i was craving it, thst was definitely disappointing but overall everything was delicious and staff was excellent very friendly and efficient

Chris Grainger

The experience was quite mixed. There is a nice atmosphere and we were seated quickly and the hostess had a smile and was child friendly. The appetizer and kids meals arrived promptly and the portion size was reasonable. The two adult meals took forever and we ended up asking where the food was. Two other tables who came after us had their meals before us. My steak was cooked as I asked but it was at best warm and certainly not hot. We arrived just before noon and it was after 1:40 by the time we were out the door, this was not satisfactory. Also there is an ill defined 3% surcharge tacked onto the bill. So overall the food was ok but the service was marginal and having low prices and then adding a surcharge seems a bit questionable.

Alina Knarr

Food was okay. Price was good and service was good. Little surprised by the additional cost of the "honest to goodness fee" at the end 3%. Of the bill. Was explained that this is how they keep up with the price fluctuation.

ethan vaillancourt

Dissapointed. We got the ribs and wings.. wings were good ..I never get ribs but figured this would be a good place to get them... was expecting tender meaty delicious as described in the menu but what we got were hard to cut gross freezer burnt tasting ..and looked like they were microwaved. We sent them back... It was understaffed that day and the waitress kept forgetting things... bad lunch experience with our daughter... service seems inconsistent at this location.. its too bad for my first time at this location...

Amandeep Lally

Last night we came in for a birthday party there were quite a few of us. We all live in Oakville and love our local Chucks. Last night the table beside us was a large group and were absolutely a nightmare for us to be beside the one woman was screaming at the poor manager as she would not allow them to put a table by the patio door due to a fire code. This woman was ranting and raving that she was going to create a bunch of google accounts and give a bunch of 1 star ratings if she did not get her way! We also found out from a server that they originally booked for 20 people and showed up with 35++ plus people and expected the restaurant to accommodate them by giving them our tables the nerve of this woman! I felt so bad for the manager as the woman kept threatening her and the other staff about google reviews! Today out of curiosity I checked google and see that she did what she said she would do and create a bunch of fake google reviews and slandered the restaurant. If it means anything at all, my family and I were there and none of what this wanna be barbie said is true we witnessed the food going out before ours, we witnessed the manager refilling drinks and clearing the table as well as the other servers. you can tell these people are low class and are clearly not from Oakville!

jr longley

Awesome place for a night out with friends. I enjoyed especially the half prize appetizers after 9pm. The food is great overall. Nice ambience.

Clive Wellington

Wish I could give it a no star rating. Service was slow and terrible. Food was mediocre at best! Don’t be fooled by the prices on menu because somehow with extras and substitutions it cost $75 anyways. It was mid afternoon, we were sat right away but waited 30-40 mins for drinks and an hour for food- my wife wanted to walk out. The roashouse chicken was supposed to be 2 breasts, but looked more like leftovers. The steaks were severely over cooked and when we mentioned it to waitress, she shrugged her shoulders. And to top it all off, our waitress was visibly sick- coughing in her sleeve and wiping nose at bar- stay home when your sick!!

Eric Richards

Dave B

First time I’ve been to a chucks roadhouse was last night and it was great. We had a little business meeting there and we were at the table for about 4 hours and the waitress couldn’t have been nicer. The food was fantastic and we ordered 3 steaks that tasted very good. I got the bill and thought she forgot something because it was so cheap but she didn’t it was just fantastic. You can not beat those prices. $54 for 3 steaks and a couple pops. I will come back here for a long time

Vanessa Duffy

Amazing beer, food, and service ! Had lots of fun

Sophia Da Costa

Steak cooked to perfection but maybe a little over seasoned. $4 Coors light/Canadian pints on leafs game day is the biggest draw Atmosphere is a little stale but great for families. Decent amount of TVs for sports but there could be more. The lighting is a little bright. Volume not loud enough to hear the game.

Dana R

I would not even give this restaurant one star. Absolutely terrible!! We ordered our food tonight. Nachos, cheeses sticks, and spinach dip. When we arrived the food was sitting out on the bar!! When we got home the nachos were so cold like they had just come out of the fridge, the cheese sticks were stale like they had sat out for two days and not to mention actually missing CHEESE. The spinach dip portion size is so small, maybe a 1/4 cup!! And the bread so so stale was like eating rocks!! This restaurant seriously lacks in their food, as well as customer service. Wouldn’t order from here ever again!! Bring Boston pizza back.

Marge Simpson

Great Food...Great Prices...Fast Friendly Servers...!!

Desta Dempster

I ordered a buffalo chicken sandwhich which consisted of a long submarine type bun with 2 chicken fingers on it. Basically one chicken finger per half. The bun wasn't toasted or warm. It was all bun with a slice of tomato, some lettuce and a chicken finger. I told the manager that for $10 this is not a buffalo chicken sandwich. It was a chicken finger on some bread. She indictated there have been some issues with this meal and they are in the process of changing it. I was told I would receive a 50% discount on my meal . After we finished eating, a dessert was delivered to our table which the waitress said was complimentary. While thoughtful, I can't eat ice cream so it was a somewhat futile effort and to add insult to injury, I was charged for this dessert I didn't ask for. Until Chucks smarten up, they have lost a fairly regular customer. Very unimpressed since they changed owners. Won't be going back. Don't recommend it at all.

Rich Chambers

Been to a few locations and always a great time at Chuck's! Yummy food, great service with very attentive and friendly servers. I remember the first time we visited this location, the GM came to our table to personally greet us. Also, they have good deals after 9pm, 1/2 price apps! This location is also great because it's super close to Film.ca, so you can easily catch a movie before/after your meal.

Tourism Connoisseur

The burgers are made extremely well, but the steak is less well made than I expected.

More of Moe

Our server Rina was very kind and helpful so no problem there, but the food was super disappointing.

natasha gill

One of the best steaks I have ever had & cooked to perfection. In Oakville near the casino

Warren Skeete

Darren mercer

Mike Cable

Great servers. Food is ok. We had wings ribs burger fries and beer. Not a good selection of beers. Ribs were parboiled and sauce slapped on without grilling. This place is small kid friendly. Shining point was our great server.

Tia Titley-Stanzel

Kimberly McCallum

Was there the other day. Had heard mixed reviews and wanted to make judgment for myself. Wings weren't hot, fries were burnt and server wasn't very attentive. Wouldn't recommend

Keifer Wiseman

The food is GOOD, not amazing, this place get all its point from the VALUE. After 9:00 they have 1/2 priced apps, and on most day they have a drink special. So you can get good bar food and drinks very cheap. Will definitely return.

Judy Laroque

Food was good but music much too loud, left with a headache

Owen Hill

Took a bit for food to come but it was delicious. I'll definitely go back. I had a burger. Great prices.

Adam Bartol

Good food. Even better prices

Ian Rolls-Carson

The food is good! But the restaurant was freezing cold and it was very noisy.

Eli Silverman

We had steak dinners and were cooked to our liking. The waitress was very friendly and efficient. Overall we would definitely be going back, and be sure to sit on the patio, excellent ambiance@

Pranshu Joshi

Koldest Wynter

This location was amazing when it opened. After $400 in meals spent there, it's clear the service and quality has gone downhill. It's a real shame as it started out with so much potential. We now refer people elsewhere.

Mark D Turner

Trevor Lebert

The price of food is great the beer is very good price. The service needs consistency.... they lack of that.

Darren Vickers

Amazing food and service. Brady is the best!!!!!

Baby Princess

Service

Chuk Read

Great big patio area, but having to walk through the smoking area to get in or out of the establishment was not fun.

don bryson

The staff was friendly, the food was awful. Food was cold fish had a captain highliner coating, 3 chicken fingers and a dozen fries, forgot the gravy. The food didn't cover the plate. Will never go back again ????. Very disappointed in this restaurant would not recommend it to anyone ????

AutumnGirl

Great service, the guy waiting to n us so kind & caring, did not overdue his efforts just down to earth guy, I asked him his name pretty sure he said Steven, hope I am right you will know you are, u deserve credit, I heard a costomer praise you as well. Never Change, please continue just BEING YOU. THANKS.

Deep Ender

Don't order online from this place, way better in-store!????

Rashmi Sharma

Gourmetby Dona

Excellent food and service!

Mark Wiebe

Mask n I'd mandotary food good service 80

Amanda Nicoletti

Served my sister raw chicken... manager even admitted that they are supposed to check the temp of everything before sending it out but they "must have taken the short cut". Really ruined our meal, was not even busy, and should never rush chicken to the table raw. Overall experience was poor

Josh Kadish

Ryan McVey

Great food great price

Kevin Pringle

Beer was cold, steaks were cooked to a perfect medium rare, and the dessert was good. Brooke was very attentive, and the manager was quite funny! Overall a great experience.

tessa

Reasonable price for good food

Jessica Fleury

Yamini Bakliwal

Joey Lieder

The chef Johnny Bell makes sure our food is always on point ... Makes a great atmosphere when he checks up to see if our steaks are to our liking ... if you're in fort Erie I'd stop by the roadhouse ????

Brandon Mizon

1st visit food took almost an hour and came over cooked, wife wanted medium rare steak and it came well, I ordered medium rare steak and a lobster tail. The steak came slightly under well and the tail was like rubber. 2nd chance we had burgers, they were dry and had the consistency of burgers that had been cooked previously, frozen then re-heated, the french onion soup had very little flavour and my bun was hard. iIf that isn't bad enough what the he## is this "Honest to Goodness Fee" of 3% when the food isn't even very good. I told the manager it was not a government implemented tax and I didn't want to pay it. He said there was nothing he could about it and walked away. There are plenty of others places to eat thank goodness.

Zana Watts

Ordered via STD, Chicken Wings where ok however they came off the smallest Chicken ever. Burger was ok but nothing special.

Patricia Bianco

This was the worst service I've ever received in a dining establishment. Will not return to this location. I don't recommend you do either after an altercation with the manager. I met up with some friends after work for dinner, all of them were starving having just performed on a wrestling show. When we were seated we weren't asked for drinks. When a server finally came over we ordered drinks and food. Four Garlic Cheese Breads Steak & Lobster w/ Mashed Potatoes Steak & Lobster w/ Side Salad Porter House w/ Fries Porter House w/ Loaded Fries Chuck's Cut w/ Fries A Dirty Martini Two Diet Cokes. Our server walked away and came back only moments later to double check that he had everything right. No drinks came. Apps came. Still no drinks. Food started to come out and this is where it all went off the rails. No loaded fries came. No mashes potatoes came. No side salad came. I was served a steak and lobster, and when I said this isn't what I ordered I was asked to have it, and only be charged for the Chuck's Cut. I'm allergic to shellfish, so I sent it back. Still no drinks. When my Chuck's cut finally came, there was still lobster on it, even though I had JUST told them of the allergy. This time the manager came over and I told him to just forget it I'll take my business elsewhere. He then proceeded to put his hands on my shoulder, which is not okay, and tried to apologise for the service, and offer me food. I said forget it, all my friends had already eaten, so to not worry about it. At this point we were all very displeased and upset with the service. Still no drinks. Once everyone had finished their meals, our came the mashed potatoes, loaded fries and side salads. This is unacceptable that these took forever. Finally after that, one of the patrons at our table went up to the bar to aos about the drinks, and still 5-10 mins later, the drinks came. We spoke with the manager and said that the service was absolutely terrible, that with all of the mistakes and terrible service that we weren't going to pay, and that we'd leave a tip for the kitchen because despite the incompetence of the wait staff and management the kitchen isn't at fault. When we left the manager followed us outside and proceeded to scream and berate us over the fact that he would be out of pocket for money, this is where it gets real, real bad. As we're leaving he then takes pictures of us and threatens us by saying "you don't know who you're dealing with" and begins getting agressivly in our faces cursing at us. Saying the service was not that bad, despite him putting his hands of me and making my feel uncomfortable, and trying to serve me lobster after I was pretty clear about an allergy. This is an embarrassment to your establishment, and has left the worst taste in my mouth, and the five others I was with. The manager refused to give me his name. As long as he is working there, I will never step foot back into that restaurant, and I used to eat there at least once a week. Never in my life have I experienced such a poor job of handling a situation that was caused by laughable service.

Kevin Ayuen

Good prices. Our waitresses was very nice. For the $ it is very good.

James Alexander

One of our go to restaurants as a family. We have always had great experience. Chucks on hwy 24 in Cambridge is very slow and very small.

Ken Lee

Waitress last night was amazing

Wendy Baker

April Guymer

The bartender and servers are amazing...but we went Tuesday October 1st and my steak came out medium to well done when I ordered a medium rare. I explained to the server she had no problem taking it back. The cook then handed her a guide I showed her medium rare (which mine was not) then the manager came out and said if I want medium rare I should order rare and wasn't done in a nice manner. I am a steak eater and shouldn't have to order rare to get medium rare...so I guess if someone wants medium to well done they need to order medium rare. The manager should have corrected it and apologized not argue with me saying you need to order rare to get medium rare. if your cook can't cook a medium rare steak they shouldn't be in the kitchen. The manager is rude and I will not go back just based on that experience alone. He is not manager material.

Alfred Cromwell

Great Restaurant .. short wait times and amazing food at a great price our server Emily did a great job. Would totally recommend this restaurant!!

David Reid

Good food, great prices.

BILL CLEAVER

Great staff and great food and beer for your money

Brandon Rhoden

I went to Chucks reluctantly with may family, I was not surprised at the terrible food. I have two, almost adult children, and a husband, each were unhappy with their meals. I ordered chicken that was so dry I couldn't even cut it. So disappointed that Brockville brought yet another chain restaurant that does not serve our community well. I give this restaurant a two thumbs down and do not recommend it to others. Standards people, standards!

Bob Erwin

Dinner

Kittie MisFitted (KittieMisFitted)

I used to come here with the wife religiously. loved the food and prices, however this is the final straw. We were seated, and were completely ignored by the waiter and waitresses, the 2 tables that sat after us were served drinks in less then 2 minutes. We waited 15 minutes, and then another 5 with a smoke break. by the time I finished my smoke, the waiters still ignored us(I know because we made eye contact several times) and were taking food orders now at the other 2 tables. Completely ignored and left to figure it out, we left and they didn't even realize we were leaving until we told them. Sorry, but you guys were not even busy with 4 waitresses on shift at the time. the half a** sorry means nothing to me.

Douglas Cormack

This place is terrible, food is bad and to small portions, the owner is a rude, loud and mean man with costumers and he screams at the girls that are working there. I have been there only one time but enough to see how bad person he is and the place is terrible.

Amanda Green

Server was slow. Fries were crappy. Live band outside

Sandy McIntyre

We have been here twice and both times I wasn't that impressed with the food. The last time we were there I ordered fish and chips. The batter on the fish wasn't quite done. I got a tiny fist full of fries and it was the first restaurant that didn't serve coleslaw with it!

Lisa Turnbull

Great prices, friendly staff, owner actually comes to say hello and talk to you, neat experience!!

Sandie G

Absolutley worst place around. Dead empty on a Saturday night service was at best insanely slow Calamari was burnt and over cooked tasted like old oil The steaks were aweful and barely warm when they came out Waited 30 mins for a dessert they did not tell us they ran out of and had to make from scratch simply unacceptable will never be back steer clear go to Jack Astor’s will never be back

Liz Avila

The stars are thanks to the costumer service, not the food. Our waitress went above and beyond, Lauren helped us with everything, very sweet. The food was too small, and it took forever, we ordered and waited for almost 50 minutes, my food was served cold, taste was okay, overpriced. Again, would give no stars but our waitress Lauren saved the day with her service.

Atkinson115

Jad Dennaoui

3.5 stars really. My son's medium well was medium rare. Price is the real attraction. I like the location. Will return when I'm feeling like steak. Will try the lobster tail another time.

Bob Hanna

Great prices with decent food

John Bell

Good food without the relative high prices.

Armando Marini

Dine in

foxXx Wolf

Very loud. Prices are good until you relieve the bill. They add extra so they can keep the menu prices down. ( I asked). Took a very long time to get our food and all 4 meals were Luke warm

NorMac384 / Cam Magee

Great deal on Wednesday night for ribs.

Brandon Burr

First time at Chucks and nothing but good to say! Service was friendly, food and apps were quick and delicious. If you are a steak lover i would recommend the 1lb rib eye ???? Can't wait for a chucks to open up in Kitchener.

Reza Jivani

The Steaks are well seasoned and (according to my wife) delicious. I had the Qtr chicken, which was dry and fries were a tad too salty. The French onion soup was very nice. The coconut shrimp were perfect. I just wish they had better dishes for chicken eaters!

C Notlaw

The food was just ok, nothing special. The service was good. I'm not too sure about the whole concept of "Great Prices" but.... We add a 3% service charge to your meal to keep the prices down. That's a bit of a head scratcher.

Stephen and Jenn Fowler

Couldn't make a worse rack of ribs if you tried. No meat on the bones, chewy unrendered fat. looked like it was flash grilled in 10 minutes. Ordered via Uber eats

Jessica Rayner

Amazing ambiance and even better food! I am vegetarian and loved all their veggie options. The manager, Jackie, was so courteous, when she found out I am vegetarian, that she personally served me food after gauging what I might like from their menu. Delicious food and over-the-top service! My wife loved the fish n chips. Coming back to this location for sure!

Lisa Mendolia

Great food, great service! I just live too far away!

Scott Reidel

The only disappointment I have in this place is that the menu is so limited. Chucks roadhouse is not crabby Joe's and that's something I have to accept. That being said. Their food is extremely affordable, and their alcohol is much cheaper as well. The people here are wonderful. The manager takes a personal hand in running the store, and the servers are all extremely nice. I've been here multiple times and everyone is always great to me. I suggest this store for a good evening out.

Matthew Ball

Love this place but they’ve completely closed due to the lockdown! Please open for takeout!!

Sue Jemison

Went last night for half price apps very disappointing in the calamari ugh the old way was much much better its not me alone that feels this way ???? please bring back that way the way seems like a cheap onion ring

Martwyaneee

Was looking forward to eating here again, big mistake drink order was taken quickly then nothing for 15mins. Drinks came ceaser had nothing in it no celery, lime or bean. Server said he has only seen it that way. Flyer in menu promoting ceaser shows it as it should be. Fast forward 30mins no one has been by to take order. Decided to leave and go to A&W next door. Add another 20 mins to get bill for drink. Never did see our first sever again.

Shirley Bain

Kid friendly, not expensive and a very good atmosphere for some decent casual dining

Jason Schooley

Foods usually very good but the service could uae some work. Whats with the honest to goodness tax? They explained it to my wife and I but we just don't believe it

Gedd Maracle

Sat on the side patio, was nice and quiet there. Had great service (as always) by Jaime. I ordered mozza sticks to start and the buffalo chicken quesadilla for my main meal and they were good.

Ryan George

Great service, friendly staff. Portions are a little small

aaron winter

Annette Cherriere

The best

tyler carnegie

Wings are good, wouldnt really recommend anything else

ERNIE KAIRIES

Last time I go there we were rushed and it wasn’t busy the waitress took food off the table and when we weren’t done then tried to cash us out when we were still eating soup was cold sucked

vasco duarte

Brutal food, brutal service, should have saved 50 bucks on our 90 and got higher quality food and service at freaking Wendy's next door!

Devin “Kozz” Kosolowski

Good beef, old fries. Service was good and friendly!

jean paul Monmart

Steak and lobster was excellent

John-Paul Dalupang

Tina Laro

Good food, good and friendly service

meaghan kerton

Adding to my review under James Riley, I asked for my steak to be well cooked and it was more medium rare and my boyfriend asked for his medium rare and it was more rare. We were in a rush to make it to bingo and didn't have time to wait for new steaks, and they didn't taste bad. So we just didn't say anything.

Jade McKenzie

GREAT Steak and Ribs. Fries where good so was corn on cob. Even Chucks Steak Sauce waa AMAZING. Great Everything. Kim was pur waitress and she was great!!! Coming back for sure.

Dorito NACHO

Good food, good service, good price!

Russ Cudney

Server was really great. Would give him a 10/10. Food was good. Price was good. Would definitely return. Nice set up inside with some interesting focal points.

Tina Dyck

Got to the restaurant and got a table right away. 3 p.m so not busy time.waited about 15 minutes and no server. Had to ask for a server!! Kids were getting impatient. After asking our server came,no apologies,took another 15 minutes to get drinks . Couple beside us came in after us and were done eating before we got our food. The food was good when it finally came though the steak was well done when I asked for medium. Manager asked how everything was as we were leaving and I told him honestly(politely). No apology then either. No discount. Nothing. Not going back anytime soon

Shandee Marie

Our server Lauren ROCKS! EXCEPTIONAL CUSTOMER CARE SERVICE. Thank you Lauren!

Cesar Lopez

Been here twice now. My young son and I took a nice motorcycle ride this eve for a bite to eat. The manager was there both times. She is simply a class act. Friendly, professional and always well dressed. She represents the establishment very well. We used my $20 off first responder coupon and scored another awesome meal. Thanks Chuck's.

Dragonlord jason

Have had terrible service with rotten food. Wait times are ridiculous even without anyone there. Owner is rude and unhelpful. Doesn’t know how to use an online gift certificate. Do not recommend. Make the drive and go to the east London location. I wish I knew how to include pictures of the rotten food we got from this location but unfortunately I’m not sure how.

Heather Jewitt

First time here and I loved it! Matt was absolutely amazing. He made the visit memorable! Will be back for sure ????

wanda m

Went for dinner again..best place in town to eat..have never had a bad or disappointing dinner or service yet..waiter was awesome again..!!!!!.Matt was amazing..loved the service..definately can't wait to go back

dominik briski

Steak could have been cooked better. Steak felt cold on the inside, lobster tail was great

Erin F

They do not allow exemptions, policy does not trump the law.

Julie Gilmer

I reviewed the wrong chucks earlier. Brockville ont is the location of the restaurant that we went to. They state that the food is homemade, however the hamburgers are frozen. The French fries were also made elsewhere. I don’t think we will return.

Tasha Buckley

Kate was an excellent server and the world needs more kates

Kenna Marija

Solid food available, friendly clean service

Paul Wright

Great food great service/ amazing prices

Matt Brennan

Every meal I have had there so far was perfect.

Sangeeta Mehta

Paul Jones

First time sitting in a restaurant since March. Staff was ex Ellenton along with my steak. Price is right too.

Jord Cornelius

Food was below mediocre (nachos and wings). 3% surcharge when you get your bill

Brian Rushton

Great food, great service, great time!!

Kay N

Other locations are much better. I hope the Hespeler Rd location will get better because I love Chuck's Roadhouse by Sportsworld. The steaks are never cooked properly and the corn is horrible at the Hespeler location. I hope it's just the kitchen staff learning

Steve Wilson

Chucks dbl burger, fries and gravy was delicious.

Ron Meerbeek

Love the food and the prices, wait time could be better.

Nicole Crawford

Love the French onion soup but the garlic bread has been disappointing the past couple of times

Aaron Mou

Was looking for a quiet place to meetup with a few friends and found this to be an ideal place on a week day night. The food was okay and the staff was very friendly. She kept checking on us to see we were doing okay.

Eric LaRue

We had Kate as our server tonight, she was very outgoing and efficient! It was one of our birthdays and she even sang to us it made our night

James Waite

The service and food are always excellent. The prices are very reasonable when comparing Chuck's to other restaurants like Kelsey's.

Shirley Evans

Don't know I was in the pharmacy next door. Sorry.

Tracy Rocha

out of rib eye steaks at 6pm ... lame. poor service, disappointing.

Michelle Knisley

Steak undercooked, all you can eat salad was never re-filled, I got my steak 10 minutes before my husband, potatos were not good... Left hungry. Will not go back

John Webster

It was good I like it

Miroslav El (МиР)

Had dinner on Saturday. Beer was warm, mozzarella sticks were cold, wings were cold and service was not great. Will give this place one more try. If no improvement will not go back.

Stuart Nicholl

It has been a long time since I’ve had such poor service that I’m going out of my way to leave a bad review and the person responsible here is the manager, I will explain why. When we sat down to order I explicitly mentioned that I have a gluten allergy and when I ordered french onion soup I was sure to mention for it not to include any bread. After we all ordered and waited a very long time for our food in the not busy restaurant (around 2 pm), all our food came at once, instead of appetizers first then the meal. My mom noticed right away that my soup had croutons in it so we had to send it back, and after another while the same soup returned without croutons but also without any of the cheese on top. At that point I just said to take the soup off the bill and that I will not be eating it because I didn’t know if there were any pieces of bread left instead of bringing me a new soup. When it came to getting and paying the bill it took probably another 15 minutes! All because this manager was trying to take the soup off of our bill, it really shouldn’t take so long. This whole experience was quite disturbing and ridiculous. This will be the first and last time that my family eats at this restaurant.

David Duarte

Great prices and good service

Steve Robb

Not leaf fan friendly. I noticed some of the staff actively cheering against the leafs, and taking offence to people cheering for the leafs. I believe it was some of the kitchen staff at the bar having a drink. They started using obscenities and arguing with my friends and I for celebrating the leafs win. The manager (the one with glasses) didn't seem to mind having her staff hassle patrons. beer is a fair price, but this is not the place to watch leaf games.

Alan Mudge

We were there for celebrating our daughters birthday. She chose it. We have been looking for a restaurant that draws us back wanting to try the rest ok the menu. After dinner, we decided this is that place!!

Mya White Savard

Jason Cunha-Lautsch

I just order from here using skip the dishes. The prices on skip the dishes doesn't match their actual menu so beware. That said the food was not good, I had the buffalo chicken fingers and my wife had the bacon medallion. The fingers had a walmart quality to the chicken, and the sauce tasted like it was 70% cornstarch; all the fries where stale and hard as rocks. The steak was cooked correctly however the cut of meat was very low grade, almost tasted like the medallions you get a zehrs when you buy 6 medallions for 10 dollars. I had heard great things about this place; I am very disappointed.

Mick Bedor

Rafael Moncayo

A basic bar grill.

Neeraj Sharma

Niki Cooke

Had a very unpleasant customer service experience picking up a to go order. Won’t be returning.

Amanda Toussaint

Waylanders Lair

Service was a little slow. Owner seemed to be slowing them down by micro management

Mervin Calixte

I had a great time there with my family! The food is amazing and the prices are good. The staff and management are awesome!

Nikki M

The service was absolutely incredible! Our app came out in just a few minutes and our entrees were shortly behind. Our server was ON THE BALL with drinks and making sure we were happy. The staff were all so kind to our son as well. The first time I ate here about 4 years ago I was honestly disappointed but after tonight I'm truly excited excited come back again soon. We had the spinach artichoke dip, surf and turf meal and buffalo chicken fingers- highly recommend!!

Jenn C

The atmosphere was nice and they have sports on all the time but the food was not what we expected, the fries were cold and tough. I had ribs and wings, the ribs were ok but the wings were very small. My wife had fish and chips and again the fries were cold and the fish was blah. We will not be go back

DEE KING

Best service!

SRmainecoons Maine Coon Cattery Kittens & Babies

Great food, great service.

Bobbi Penwell

Always a great time here! 30oz beer for under 7$, cheap beer, cheap food = happy broke college students! Also hi to the lady who works as the “Aquatics Dish Washer” (pretty sure she’s the owner) told you I’d made a review!

Corey Farncombe

Great food and drink for a great price!

Daniel Durda

Lunch

Franklin Madison

The beer is cold, the 4.99 martini’s (all day long) will make anyone happy. Get the crab cakes they have the crispy crunchy outside and the moist inside. How the do this? I don’t know, but the food is good, the TV’s are huge and the atmosphere is laid back!

Vanessa Cad

First time visiting this location and it definitely won't be the last. They make THE BEST rare steak ever (from all the Chucks I've visited). The manager was super nice, came to check to make sure everything was okay. Our waitress was great as well. No complaints at all.

Alex Crawley

Buy fish and chips from here but I was very disappointed the bad quality of food. I don't recommend anybody to buy bad quality food from here or waste your money..

Colleen Morgan

Service

Daniel Turner (Dansaturner)

Great tasting beef and spuds, great deals all the time.

Creasy

Good food, great prices and a friendly atmosphere. The staff were above and beyond amazing.

Jordan Franks

Good quality steaks and affordable prices

piyush bhaskar

(Translated) Bad service, poor quality food, lousy atmosphere (Original) Mauvais service, cuisine de piètre qualité, ambiance nulle

Sarah Sandoval

Meal type

Steven Merswolke

Jor dan L

everything was great, service was fast service although the server messed to one of the entrees it was want a big deal! happy to return

mike cowan

Took granddaughter and 2 friends for an outing stop ate and then went home it was ok

Meagan Sinclair

Jim Beattie

Three times I have here and each time I order a steak medium well I each time it has been raw to rare very rare, they have asked is my steak okay I said no but I'll eat it. I don't believe the people cooking the meat have any idea what they're doing it's not a case of being close, obviously in each case the state has been well seared in a very hot pan and that is the problem all they look at is the outside of the state, I will not be back again, three times is my limit. I was very glad to hear Chuck's was opening in St Catharines because I do go to the one in fort Erie and I've never had a problem

Jamie lynn moore

I went to Chuck's on Saturday night with my daughter's hockey team. We had a reservation for 7:45pm for 35 people. We were seated but without menus until 8pm when I finally got tired of waiting and asked the hostess to bring them to us. We had 1 server assigned for 35 people. She did an amazing job on her own, but she should've had some help. It took a long time for our food to come (over an hour). When it did arrive, I was so hungry I started eating right away. A few minutes later I noticed that the chicken on my salad was only partially cooked. Some people in our group were still waiting for food and our server was busy rushing back and forth from the kitchen, so I set the chicken aside and continued eating my salad. When everyone was served and our server finally resurfaced, I showed her the raw chicken. She said she would get her manager to come over. The manager came over 5 minutes later asking what the problem was. I showed her the raw chicken. She said she could get me a new piece of chicken. Since I'd already eaten the majority of my salad, I asked for chicken wings instead. She said she couldn't do that. Someone else at my table spoke up and insisted that she could. We had been waiting a very long time for food and she didnt seem to care that we were not happy. She did eventually agree to it, but not without giving us a lot of attitude. When my wings finally arrived everyone else was already paying, so I took them to go. My bill came with the salad credited and the wings billed at full price, despite being after 9pm when they were half price. Eventually I had it adjusted but it shouldn't have been that hard. The manager there has very little regard for not only her customers, but her wait staff as well. I sure as heck wouldn't want to work for someone like that! I would NOT recommend this Chuck's Roadhouse to anyone.

Erika MacDonald

Sarah Paulson

We had a reservation of a big group, sitting at two tables. All meals were brought at the same time, hot and delicious. Our waiter Matthew was very social, accommodating, funny and attentive. Thanks Chucks Brantford!

Luzy Santizo

I was there today and I must say that the customer service was outstanding! Brooke was our waitress and she was very professional, bubbly, loveable, and always smiling! We requested many things and she always came back with a smile on her face. She is the perfect example of excellent customer service! Thank you for a great experience Brooke, we will definitely be coming back soon! Shauna

Rob McConnell

Wait staff is great, but the speed at which food is delivered to the tables and the quality of the food leaves a lot to be desired. Would not go there again and certainly would not suggest this establishment.

Michelle McInnis

Great place for a pint and a pins, crystal the manager is the best

Angela Bravacino

The food was good and reasonably priced, and the service was quick and very friendly. Not much more you can ask for!

Riley Hens

Good food for good prices. Serving staff was great.

Mike Lowe

Great Place Great Service I was in here about a week ago with some friends and we were all very impressed. I ate a burger and it was very good. The beer was cold and reasonably priced. The bartender Chris was friendly and provided excellent service. Even though the bar was busy, he made sure that we were never waiting for a drink. Highly recommended. Will definitely be back again.

Barb Wilmer

We had a fantastic time! Food was amazing. We loved the staff, crystal was exceptionally wonderful. My daughter says she was extra fantastic lol ! The manager was very sweet with my daughter as well. Will defiantly return.

Steve Cassibo

Maverick *SFO*

Great service, clean atmosphere, friendly staff, amazing wings.

Christine Gabra

Very low energy in the restaurant, waitress treated us poorly, kids were very hungry that's what made us stay!

Little fishyking

Excited to see the Grand opening Dec 28.

Phil

We were in tonight and Kate was our server on the bar side. What an excellent server she was, very thorough at explaining things as qell as making sure she stopped by to check on us. When we return we will make sure we sit on Kate's side. Thank you Kate for awsome service you provided tonight. Phil

Kimmie Cassidy

Decent food, good price, meh service

RichRC

Meal type

C T

Saw an ad for this restaurant and was excited to learn there was one close by ..., utter disappointment, no one at the entrance to seat leaving you to wonder if you were to seat yourself or wait ( no signs saying please wait to be seated). Once seated (we were there early 530pm Sunday) the restaurant was less than half full and we waited 15 minutes for anyone to even approach us to ask us if we wanted a beverage. Finally when we did have a server approach to ask us if we would like a drink we asked how long it may take to receive our meal and we were told more than half an hour. Not trusting the already bad service we just got up and left. Waste of time, won’t be back. The one star is for the restaurant that appeared clean.

Sarah Me

What a disappointment!! Arrived just before 5pm on a Monday to try to beat the rush but had to ask for our bill after waiting over an hour for our meal. The owner came over to place blame on our waitress for not explaining that it would be a long wait due to being a newly opened restaurant. He showed no ownership in trying to make it right for us and continued to tell us that even if we stay and wait for our food we wouldn’t get a discount or have it taken off our bill. We decided to get the bill and leave! He never came back to the table to apologize instead he sent the waitress over with our bill where we found a hidden fee which was “The honest to goodness fee” at 3%. Ridiculous, don’t be fooled by the prices of food add the additional 3% on top of that. Cheers

Chloe Pelley

Went to eat dinner with my boyfriend and was served my amazing waitress Courtney! She was super friendly, quick and even offered things on the menu we never thought to try! Will definitely be back :)

Keldon R.

Get what you pay for simple as that. Steak was small and was still very hungry after. My buddy had to return his ribs TWICE so that they were warm through the core and surprise even the second time back to the kitchen they were still cold on the bone so he gave up. It’s a cheap meal compared to other places and you will know right away by the quality. If your budget is paper thin, it might be okay.

Amanda Brindle

Had a great experience. Chris was an awesome bartender. Always has my beer at my table before I ask. Great service and food.

Doug Carter

The first time food was good. Second time not so good.

Michael L.

The prices here are great. They have great drunk specials. The food is below average however.

Ronald Gottenburg

We had a craving for burger & beer and we got what we were looking for. Strongly recommend their Smokehouse Burger. Our waitress was easy-going and accommodating.

Pankti Patel

Good service and food. The price is incredible low for the quality of food.

Dylan Pawluk

Inexpensive but tasty food. Service was a little slow but it was busy. Server tried his best. Food could gave been hotter. I would return despite it's shortcomings.

Quinten Newton

Waitress was amazing super friendly and fun. Food was alright. Dessert was amazing

SuperDan Heffren

Kate was so fast and friendly! 9PM half apps i didnt know!

Jason Connors

Great food. Lots of TV for the sports entertainment

Sue R.

Cold beer cold wings and mozzarella sticks the server had no clue what to do 15 to put our order in I understand it's a new place but the servers should be trained better? I will try one more time if it's the same never see me again??

WR B

Food was good and service from Jennifer was great! Good beer prices.????

Brad Willey

Friendly staff, quick service

Doug Sloan

We went to chucks on a Saturday night to try the new place in town we had a wait but that was to be expected. We ordered a fairly simple order wings and nachos. Nachos were small and underwhelming most toppings just on top. The wings were ok no better than you could get anywhere else but the clincher was that they refused to mix two wing sauces....seriously we wanted honey garlic and hot and the kitchen flat out refused. We spoke to the manager who proceeded to blame his waitress... news flash to the management YOU are responsible for training your staff and you dont offer them as the excuse for any problems your customers experience. I forsee lots of turn over...and honest to goodness...we wont be back

Bell Burn

Madeline has always been an amazing server! My partner and I came for our anniversary had we had the best service; she answered all of our questions and made sure we had everything we needed for an amazing night. Thank you!

Andrew M

Good value! Service can be a little slow but food has been good every time.

stan griffiths

Dr.Akshay Tharayil

Michael Potter

They were Great when they first opened but after about a year their quality of meat went down. They started downsizing one both portion size and quality of product.

Doug Davis

Had a great experience for our first time at Chucks tonight. Our server Breanna was quick and very attentive to us - brought us drinks when we needed and our food served quickly. Everyone’s meal was as ordered and good portion size. We will be back again!

Andrew Howard

This is a shity place ugh don't come here ????

James Hugh Hutchinson

This location in Brockville was fantastic. The staff was great attentive helpful. The beer is extremely cheap, mostly domestic brands, the food is average but the price will makes up for it. Like come on six bucks for a hamburger! Cost more money to eat at McDonald's. Location is very busy and rightfully so they have a fairly good menu and drink options. I would recommend this to anybody. Keep in mind because of the popularity of the location and how busy they get sometimes the server's get a little swamped and things can slow down a little bit. All the staff tries very hard and you can't beat the beer prices

Kristopher Rahn

Food was amazing and service was great! Shoutout to Jeremy for being so kind and helpful!

Chelsea Fraser - Audit

Waitress was super nice. Was just a little disappointed in the foods...

Justin E

Service is abysmal, food and prices are good.

Claudio Canales

Worst dining expérience ever. Fries tasted like crap, service was lousy. What a waste of time and money. Think twice before you walk in.

Saskia Taylor

KIM IS AMAZING!!! best server ever!!! she is on top of things she makes the BEST drinks. she takes care of her customers and always makes sure you are having the best time. oh

Jamesson Creek

Told us 20 min wait... took 40... It happens. I love every Chucks I've been too. So there getting 4 stars by default should only be 2 for tonight's production. I'll be back let's see if it can improve... to note this is a very new chucks so lots of bugs to iron out. Smaller venue then any other Chucks hardly any parking just ????‍♂️

gamer 500k

Food was great drinks were good service to all was good you should go

Ben McIlmoyle

Food quality matched the price, a bit on the cheaper side, it was satisfactory.

Dave

Visited with friend last week and it was really good experience. 9pm half price apps are unexpectedly good portions. Service also great. I would suggest to have buckaroo dessert too. Must visit place.

Paul Jones

Scott Holloway

Great food! Cheap beer and cheap prices for food!

Snoopy And Woodstock

Just had a great burger and fries and was not charged extra for onions as at other Chuck locations. Not sure why others are complaining about service and food quality. Mine was just fine and prices are unbeatable. I'll be coming back. Dont listen to others. Come and judge for yourself

Nilesh Daya

I love this place, prices are very reasonable. Only one issue the service is absolutely terrible, i have been there several times and i have had the same issue over and over again. Sometimes i wish i rather pay the extra money and get better service.

Raina Sen

For what you pay the food is excellent value. The steaks are very good but not up to the kegs quality but four the price toy wouldn't expect it to be. If you feel like steak but don't feel like cooking and don't want to spend a fortune it's the place to go. The burgers are great as well for what you pay.

Gabriel Aguido Fraga

Great place, environment, food and price! The most expensive plate is roughly 25$ (cmon, awesome no?)

Stuart Germain

The prices are good (the beer is really cheap) , however the food was just ok. The music was too loud and service was slow. Our server was not particularly pleasant and took at least fifteen minutes to get us the bill. There are better places to eat in this area.

David Peterson

Great drink prices, great value.

Scott Dearing

Staff are extremely RUDE!!! Cannot even treat people like human beings unreal!! Way better places to go then here!!

Lukas Morva élève

We enjoyed our meal alot. I highly recommend it to everyone I know.

Angela Saleta

Food is great and amazing prices. Although service is slow the staff are very pleasant.

Vince Bettencourt

Server didn’t care about service and was rude. Went in with myself and 6 others we were told we couldn’t all sit together which is fine due to COVID so we said we were separate us but she said the groups need to be across the restaurant. We went to the other chucks and there were no issues. Won’t be back again.

Michelle S

Love it. So cheap. My boyfriend and I like to come here to watch sports stuff. Many TVs so multiple games can be watched. Also, he is a carnivore and I do not eat meat. I was able to have food options to enjoy with the game. Good beer selection. Did I mention drinks are super cheap? Good place for hangouts, Lot's of parking and pretty accessible for people with accessibility needs.

ED MUELLER

Good food cold beer what else is there

Cindy R

Slow service, sub par food, not clean (restaurant or bathroom)... An extra tax called "Honest to goodness fee" which is 3% added to your bill. I questioned this and was told they charge this so they can keep the food prices down. Ummmm, really? That is not cool 'Chuck'! In fact that is rather disgusting and sneaky... We will not dine at any Chuck's again... we dine out frequently and have not been this disappointed in a very long time.

Mom Mccomb

Not great. Did take out. Food was cold and honestly disgusting. Won't be back.

Francine “DixonChick” Dixon

Ng Wei

Food and drinks are high quality and cheap! My friends and I went after 9 and got the spinach cheese dip, 2 pounds of wings and the salted garlic butter. All of the food was great, I highly reccomend coming here

Mike Roberts

Thank you for our Valentine's lunch ????

shamus birch

Long wait for food. Short staffed. Mediocre food-but good portions. Feel sorry for the wait staff-they were" stretched thin". Will go back.

Steve Simon

Terry Hughes

I've never heard of this chain, but I also don't live in the area anymore. I had the steak and lobster tail special, which was in this picture. I don't know how much it was, because someone took me for my birthday. But it was excellent, I can't comment on the lobster whether it was good or bad because I've never had Lobster before. But I liked it. I would give them one tiny complaint, how do you NOT have chocolate in your dessert menu(WTF)? But the Apple crumble was excellent. The person who took me has been there several times, and they said it was excellent. I'm glad to know of this place, for the next time I'm in town.

Aayla Blackbird

Hannah was a terrific server. Natasha looked after us well. Drinks were awesome and very reasonably priced. Love it!

DaviesGarage

I had the greatest dinner at chucks the past night, our server Julie was absolutely amazing. The food was delicious, but the service was truly where we fell in love.

Mike Davidson (mphdavidson)

Had a great time...owner is so nice and friendly. Thanks for making our outing special. Didn't eat this time but Food is amazing.

Emily Graham

Had an amazing meal with a little hiccup in the beginning but the manager is an awesome cook lol cheers

Edward Stan

A nice little spot for some really good and inexpensive drinks and food in the neighborhood!

vivek sunny

Kevin Mcguirk

The staff was great. The food wasn't so good. The wings or overcooked the ribs we're also dry. The chicken sandwich on toasted rye bread wasn't good. The dipping sauce was good. The bathrooms could have been cleaner.

Craig Severy

I was here for supper and I was shocked to see them put an honest to goodness fee on my bill. They just recently added it so that'll keep me away for years. It was a good dinner but to be surprised by a fee. I won't be back till 2028.

Ingrid Bhim

C Mum

Needs more staff food losing its quality

S. Powell

Staff were great. Food was delicious.

Bruce Hollingworth

John Lawrence

Stacey Barrett

Last night, myself and a group of five others went to the fort Erie location, at 545pm... The host was nowhere to be found initially (and through the entire time we were there he wasn't often at his post when people came in), so basically we waved at someone to ask if we could seat ourselves by the window at the front. No problem, it was busy. Our drinks were ordered and soft drinks brought out. But my brother in law ordered a beer... And fifteen mins later after our soft drinks came out, still nothing. He went up to the bar (right by our table) and the bartender had no record of it.. so they got him his beer. We ordered appetizers and food .. the salted garlic bread has changed again to just a few chunks of bread with garlic on it vs the little loaf pieces as previous... And my sister's mozzarella sticks never came. We asked about them twice and were told "they'll be right out". Between us we ordered quesadillas, burgers, a grilled cheese for the kid, and a chicken salad (which was a piece of grilled chicken, and a bowl of salad????). Our entrees took over an HOUR to get to us. And the quesadillas were dry, hardly any filling, and almost no buffalo sauce. I have been to this location dozens of times, and the service is always spotty, sometimes slower than others, but this was ridiculous, and I'll just go to the one in the Falls if I bother again.

D Atkinson

Horrible experience today. Waited 40 minutes just to get a waitress to the table to order a drink and that was because I had to find the her. We were finally able to order food after over an hour and then waited close to an hour for food. We were there almost two hours. We noted several tables were left with dirty dishes for the entire time we were there. Location is badly under staffed food quality was mediocre at best. Ordered an all you can eat salad which arrived with my meal so i sent it back. Appetizers are pre meal not with the meal. We will NEVER return to Chuck's . I would rate it lower but 1 is the lowest score.

Dar Woodley

Menu poorly thought out. Craby Joe's is better.

Jake Golle

I heard from someone that dine in oakville is so good and i headed to chuk’s oakville. JULIE was our service personality, awesome service and good food n drinks was all awesome. I will like to be serviced by JULIE in future visits as well ✊????????????

Brian K

the restaurant is good food is good faced an issue of attitude with the server was about to elevate it but jackie the manager steped in and solved in a very professional manner

Melinda “Mel” Tales

Go here regularly. Always great and friendly service

Khalid Zaffar

Very friendly staff. Good food

Catherine Mae Shaw

Cheep n yum

Steve Peters

Chris Soares

Great food better prices if you're a beer lover they offer good selection and pricing

Patrick McMaster

$6 dollar burgers and cheap beer?!! Yup!! And not cheap beer as in discount brands, but awesome drafts (Coors banquet being my go to) honestly, this place has it all. Great prices, good variety, cool environment and plenty of tv screens to catch whatever game you're looking for!

Ashley Rodrigues

Recently went here for a date night with my boyfriend. Amazing food, and great service from my lovely waitress, Courtney! She was bubbly and kind, speedy, and had awesome recommendations. Definitely coming here again soon.

Doug Gullett

Good price, good food, good service. Also a pretty decent place to go if you want to watch a game.

Erin Bell

Food was yummy, but I had to wait 40 mins before I got my drinks.

John H Lake

We had a good time. Food was great! Beer was cold.

Paulo Ferreira Parejefe

Michael Gawronski

First time visiting. Lot's of parking. Patio seating for our second daytrip meal out! Great food: Corn bread, Ribs & BBQ Wings Combo; 10oz. New York Steak. Great customer service and a shaded table.

Christina Rodriguez

Steak was good - The rest of our food not so great and service was lack there of -only received one drink the entire night.

MURGA CONSTRUCTION

Good service and an excellent place to bring the crew after a hard day of work and Jon Bell is the best bartender in fort erie.

Eric Wick

Our server Deb was great. Had a great conversation and her suggestions for dinner was perfect. Love this place and prices are always fair.

San Mavinkurve

Prices are fantastic, my food was great although a couple people at my table said there's was cold. The service however was very bad. We waited a long time for our drinks and our food didn't come until after we had been there for an hour and a half.

Kandarp Mehta

Very similar to Crabby Joe's, which makes sense as they're part of the same overall group. For the prices you get what you would expects. Wraps, burgers and steaks were all well received by our party. The prices for the drinks were very well recieved, and were enjoyed by everyone. Chuck's is a perfect place to enjoy a few pints and watch the game. Definitely a locale we will be returning to again.

Phil Anderson

Food was good ..the service was alright.

Amanda Riemersma

One star is generous. At least ten minutes before we were acknowledged by our server... twenty minutes by the time we had our drinks... then over an hour before we were offered a refill. Our server then disappeared on break while the manager stood in the dining room looking around but not actually doing anything we finally left after 2 and half hours but had to stand with our coats on for our server to bring the bill...had we not have stood up who knows how much longer we would be ignored.

Roxy W.

Not worth the money whatsoever in my opinion. I ordered the Steak dinner for supper and had it delivered. There was absolutely no taste to it, no seasoning or BBQ sauce just plain. I ordered it before the restaurants were allowed to open otherwise I would've taken it back. The steak was also overcooked, I ordered medium rare & received a cold well done steak with cold fries. I will never eat there again because of it, such a waste of money. I'm all for supporting local restaurants during this time but sorry you missed the mark. I called in when my order arrived & they blamed it on the delivery service instead of making it right. Eat elsewhere

Kevin Wiley

Marie was my server she was super kind and diligent with my order. Food is amazing definitely recommend this place

Laura Kelso

My husband and I received very generous “First Responder” gift certificates from Chuck’s Roadhouse to have a meal on them. So nice! We hadn’t had the chance to order from the St. Thomas location yet and let me tell you, we were not disappointed!! We spoke with Christina who we placed our order with and she helped me with my dietary restrictions. I ordered a “lettuce bun burger” and crispy fries. My husband ordered the Montreal smoked meat sandwich, fries and some chicken wings. When we picked up the order, my husband presented our two coupons ($20 each) but we didn’t realize we could not combine them for one order. Did that matter to St. Thomas Chucks?? Nope. They made it work!! They split our order so we could use both gift certificates. SO nice!! The food exceeded our expectations!!! Yummy!! And they followed every dietary need I had! Believe me, it doesn’t happen too often with other establishments. There’s always a mistake. Not with St. Thomas Chucks. Everything was perfect. My husband said there was enough Montreal smoked meat for two sandwiches! Thank you to Chuck’s Roadhouse for our generous gift certificates and thank you to the staff at St. Thomas Chucks, especially to the nice and very professional manager, Kaitlyn, the server Christina who took and relayed our order perfectly and the kitchen staff who made our yummy food. Thank you! You’ll see us again!!

Mélissa Berry

Great prices, homestyle food and friendly staff. What more do you need?

P v. Rijswijk

Jim Deal

Steak and lobster was a bit dry. Good service and prices

Deanna Faye

Aidan Dewsbury

Good food and good service overall but what the hell is an "honest to goodness fee?" You artificially keep your prices lower by hiding the fact they a charge 3% over and above what the price is on the menu. Be honest and be upfront and up the menu prices by that amount.

Scott Boyd

Khaled Saleh

First ime there. WOW. Great food at an unreal price. $25 for steak and lobster. Service is amazing. Staff is young and friendly. Dessert is crazy good. Beers are cheap. Gotta try this if you have never been there before..... ok can i catch my breath now. Seriously go give it a try.

Robert Ricci

Service was quick at lunch. The meal was great. I had a steak that was cooked perfectly and the meal was very inexpensive.

Karen Wand

Visited Dec 30, during ice rain storm. Pleasant atmosphere and layout. Split a smoked meat sandwich with girlfriend. Fries were undercooked and a dill pickle and small coleslaw would have been a nice touch and typical in most restaurants. What bothers me is the "honest to goodness" fee, applied aparentenly to pay for the extra quality of food. It's only 3 % but I would like to know 1) where the money goes. 2) and why it isn't simply added to the price of the food. Because right know it's added to the entire bill.. You could call it deceit except they are very outfront in applying this "tax". It's a petty thing but someone is 3% ahead of the game involving many, many $. By the way, the servers tip out their kitchen staff......Nice. No rush to go back.

Amy Piche

Big Playa Eugine

No matter how hard I asked I couldnt get the workers to call over chuck.

Richelle Alworth

Visited Chucks Roadhouse Brantford today, never been to one before and I have to say that my experience was tremendous. The parking was great and as soon as I came to the patio I felt welcomed and happy but out of everything my server Matt was out of this world he did an amazing job and knew what he was doing, from quick drinks to recommending food. By far the best service at a restaurant I have ever dealt with. would recommend to friends and family. I will be visiting this place quite often.

Leah McGillivary

John Monkhouse

Great place for a quick order, curbside pickup is an option

Greg Baker

Waited over an hour for food and bartender had to serve us

Ken M

Great specials and good food

Hailey Cosby

Amazing surf and turf! ???? Fillet mignon a little expensive but so worth it!

mike scott

Yummy! Where else can you get steak and lobster for $20.00?

Brian Kilby

Great staff,following all covid procedures and protocols. Ample parking, patio dining tables well spaced. Roadhouse menu.

nana deb

We are at Chuck's right now and our server Cassidy is sooooooooo awesome. Our order is perfect and the entertainement that Cassidy provided was just perfect .My husband even liked her which says something!!!!

ANI

Friendly and attentive service. Good food, great value. We'll be back.

Paul Richter

Amazing food and the prices are unbelievable. Unfortunately, like many other places, they are struggling to get staff so the service was lacking. They only had two servers for the entire restaurant, but they did the best they could. Overall, I would not hesitate to go back ????

Crystal

Great service,great food definitely a better experience at this location.

Lisa Spicer

Typically really good. I'm there often and 99 percent of the time, the service is great.

Aaron Green

I was not impressed by the way the host which was also my waitress could not wear her mask properly. It just covered the mouth leaving her nose totally exposed. Totally ridiculous considering the spread of Covid-19 is on the rise and reduction of the size of groups or gatherings and now fines. Hoping I walk away without Covid-19.????????

Lebene Numekevor

Went for late lunch so restaurant was not very busy. Greeted and seated immediately. Server arrived in couple of minutes. Food arrived promptly. Server attentive and pleasant. Food tasted great I had burger and caesar salad. I will return. Oh, restaurant looked great including the Harley at the entrance.

Liz Smith

Great place

Britney White

Tried to dine here tonight. Would have been our first meal experience, but unfortunately didn't get past being seated. Understaffed and disorganized. Took awhile to get seated on the half-full patio. New server with no training or experience working solo on the patio. Decided to leave and go elsewhere. So much for Chuck's.

Andrew Barks

Inexpensive food and great service. I love the chucks experience every time I visit this location.The servers always makes us feel special and it’s always a great experience.

Matt D

Food was good and the service amazing! Thanks for a great experience Kate!

Owen Taylor

I love the steak soo cheap!!!

Tuyet Bach Ma

Food was So-So Wine was served in a tumbler because they ran out of clean wine glasses. Took forever to get the bill. Setting of cutlery for 3 when we had a party of 11. Had to ask for for napkins... server was polite. After reading reviews, it wasn't a surprise with the service. But I am full, prices were reasonable. Place seemed clean.

cassandra meyer

Absolutely shameful that you charge 75 cents for mayonnaise not to mention the greedy “just because fee” really?? You just made up a tax??? We have been coming here since the place opened at least twice a week. We will not be back!!!! Greedy and shameful practices.

Shawn L

The very best "Chuck" burger anywhere! Great service! Absolutely ????! Thank you!

dylan sorensen

Really good and not that exspensive

JERRY KLIMCZUK

First time there. Great place, food very good, very covid aware and we felt safe. Highly recommended.

Adam Heiss

Love the food!

Douglas Quantz

Not enuff staff...Long getting drinks and Food

Drive by Wire

Food and beers are very cheap. Though it is cheap the taste is not compromised. I have tried many things of the menu and it tastes great. Will keep coming back to this location and highly recommend for people to try it out.

Steven Krueger

Awesome place, definitely come for the half price apps after 9

reilly mckay

Everything here is amazing exceot getting a waitress/waiter to serve you takes a bit of tine. Not sure if they are understaffed or whatever the case may be, but they need more servers for sure. Especially on weekends

Melody Schacht

New restaurant in Brockville. Big screens, music, lots of variety on menu, friendly service. It was a full house for Family Day and despite that, we didnt wait too long for our food. Beverage prices are excellent! Meal was very tasty (garden salad may have been from a bag). Apple crumble was delicious as well.

Marlene

I have never ever given anyone a low rating. But Mike the manager should lead his team better on a Father's Day dinner rush instead of watching the hockey game. It was sad to see the staff struggle on their first weekend back and not get the support a manager should be giving. Expedite the line so good comes out all at once. Support the team you work with not the team you watch on TV.

Earl MacLean

Food was great, price is very good, very limited draft beer selection.

Lynn Kirk

My family and I read most of the reviews and talked to friends who have experienced Chuck's Brantford and I will say we will never step foot in this place. Since day 1 the overall impression is bad. If the owner wants to loose money, good job. I would fire like mad to re-establish reputation starting with the manager.

GC M

Dine in

lori bell

Good prices. Good food. Good entertainment.

Lauren Churchill

Crystal the manager is awesome! Very friendly

4eNsics

Called in advance for a group of 35. We waited an hour or more for our food. Most was undercooked. Manager left her own staff out to dry. 1 waitress for all of us. Whom did an amazing job with the circumstances. Manger was no help when dealing with complaints. Used the excuse its saturday night. Terrible exexperience

Bozena Marzyjanek

Greg Johnston

The meat is definitely where it's at here! Steaks are good for the price, but the sides are nothing special ????‍♀️ Wait times were a bit long, staffing seems to be an issue as they are almost everywhere during this time...but overall we would go back ????

Pinnacle. Pro

Isabel Batten

Paul Smith

Drinks are good price and Wednesday night ribs are tender and juicy

Tabitha Lehigh

Dood was ice cold waited over 1hr and 20 mins for our ice cold food

William Daigle

Ruslan Lypovskyy

We ordered fish and chips from skip the dishes on Good Friday and it was delivered over cooked, dark brown, and hard as WOOD. What a rip off cuz it wasn't cheap. And barely any fries. Soggy greasy fries.never, ever again.

Peter Day

Service was above average however the portions are a little lackluster. Ordered a sandwich, the contents were a little light and the fries felt smaller in quantity than some fast food chains. Solid prices on beer and a great entertainment setup for sports fans. If the food portions would improve this place would be a go-to for most major sporting events.

Cornwall Pest Control

Mike

This place is beyond terrible!!! Worse restaurant experience I ever had... and was on my birthday. 45 min to get served drinks. 1 hour and half waiting for food. Plates were dirty! Fries were cold! Terrible management! Never ever coming back here and i’ll recommend everyone to avoid this place!

Kevin Boyle

Previously my rating was 5 stars.. This was based on my first visit, which was when they first opened the location. We've gone back several times since it opened and it seems to get worse each time. Monday this week we went in, and there were only 2 people serving tables so far as we could see. Service was very slow. The staff were nice, but they seem to ignore feedback; that, or the kitchen does. Every time we have gone in, since that first day.. Every person at the table gets a pitiful amount of fries on their plate. Is there another potato famine going on that I am not aware of? Seriously.. You get more fries at McDonald's when you order a burger, and it's cheaper! I've tried several dishes at Chuck's, and while the food generally tastes good, portions are not where they should be.

Ray Rosettani (Fort Erie REALTOR)

Great local bar with friendly staff, good food and even better prices. They also have a great atmosphere with music, tv's and outdoor patio. Make sure to stop in and check it out for yourself.

R M

I went to the Chucks in Brantford and the service was outstanding. Crystal the manager looked after us and made sure we were taken care of.

Ken Macdonald

Slow experience. Food tasted like frozen food i could of cooked myself

Kevin da Costa

Absolutely amazing service here especially from an expo named Taylor, the General Manager Natasha, and a host named Charlotte. I always feel welcome and have enjoyable experiences.

Melissa Mann

Staff are very green and not personable. They took a long time for a childrens hamburger meal but had the adult mains ready first. Hungry children make a dinning experience bad very quickly. Its a no frills meal for similar prices to other local restuarnts that offer better service.. Better step up your game!

Ryan Ing

nice staff, they'll make sure your needs are definitely attended..nice food for an affordable price..we ordered chuck's burger and the $25 steak meal with corn and fries, i just upgraded mine to sweet potato and all is so good..!!! even the cheese sticks are yummy! will surely come back here next time we visit Niagara again..

Adrian Gilbert

ThunderStorm Productions

Great staff and good food

Ryan Darling

Shan Roy

Slow service which I can deal with. My Turkey club had no turkey and was only toasted on one side. Sandwich returned with a piece of turkey slapped on destroying the sandwich. When I paid by card the tip came up suggesting 25 percent, 20 and 18 percent. Shame on Chuck's for that.

WYRK1065

Went there Saturday night for the first time. The food was awesome! Our waitress Cheryl was amazing! We are going back there again.

bella dooo (Bella dew the anime cat)

Jason Charles

I've have been to the one in Niagara falls several times always fab service and ribs are tender been to Fort Erie several times..ri s were cold and tough sent them back they came back hot and my fries were ice cold and side of corn..service was dreadful. And need to be retrained on how not to run your fingers thru your hair and pick your ear before handling my cocktails!!! Live within walking distance and wont be back.

Scott Richardson

Very nice spot food was good friendly staff lots of parking

Vindhya Nasir

Great restaurant to go to with your family and friends. Amazing food and services. Staff was extremely knowledgeable and make great recommendations. I have to say, I enjoyed every single bite of the meal here. The atmosphere here is really cool.

Mandy Reid

Service is a lot better than previous bars which used this location. The food is really cheap but still tastes pretty good.

Mark Nicholl

Quite surprised by the price points. Steak cooked medium rare as requested and service also nice. Many TVs and server gets my requested sport on tv front to my table. Close to the highway and would come here again.

Nicole Lehoux

Great food and atmosphere

Kris B

Kid friendly. Good size portions. Friendly staff

Brenda Dobson

Great waiter and good good

Nella Robertson

The best place and price for drinks and food ????. Great staff.

Buzzbolt Electric Ltd

Service

Patrick Henkell

The food and service is good, I just think they should just add the 3% onto their prices so that you know exactly how much each item really costs instead of adding it onto your bill.

ninja cat

Brutal service, very slow night not busy at all. We had a group of 8 people come in and waited 50 minutes to get our first drink, at that time only half of the drinks showed up. Waited another 15 minutes to get the other drinks. Half of the food orders came out wrong, one customer did not receive their wings. If you want brutal service and a bad time go to chuck's roadhouse in Oakville.

Terry Greer

Friendly staff, awesome service!

Graeme Kaudewitz

Great pricing .... And great food

Kevin Stillman

My partner and I recently went to Chuck’s on Appleby because we’d heard good things and the $20 steak and lobster sounded like a good deal. We went on a Tuesday, so all domestic 30oz pints were $5 bucks. $5 for a huge stein of Canadian? Sure! I also decided to put the steak and lobster to the test, and was not disappointed. I ordered a top sirloin, cooked medium, and although it was on the smaller side, the lobster tail was seasoned and cooked perfectly. The hype was real!

Carrie Honsinger

Great food and amazing staff

Rick Harks

Was ok but Niagara falls one is much better, small menu and serve was really slow, mash potatoes were powdered, yuck, roast was dry and lack seasoning

Jackie McGarr

Me and my father went for lunch today at 12:10. Spent 5 minutes waiting in the doorway looking stupid and then we left. No bartender or and wait staff / hostess in sight. Get organized. We were really looking forward to ribs and beer for lunch but no one was there to serve us. Disappointed.

Trish Bowen

Food was under cooked, got a dirty glass with my beer and got no discount

Ron Bell

Tasty food, great staff! I'll definitely return!

Timothy Owen

Had the ribs, it wasn't good.

Jennifer Keech

Steaks and burgers are top notch.

Jean Christie

Staff don't understand that customer satisfaction is important. When you tell them that the beer you received was skunky, they're answer is " it can't be ". And the the waitress had the nerve to say " see you next time" as we left. The isn't going to be a next time.

Chris Reeve

Ordered a mother's day meal from them and it was horrible. What was worse was they way Chuck's handled it. We ordered the steak and lobster. We ordered the steaks medium rare and they were well done. The lobster was absolute mush, I could of mashed it like mashed potatoes. Then when we took the meal back we were told by the supervisor that we would have to wait for the owners to come in for a refund because she didn't know how to do it. So why would you appoint someone as your supervisor but then not provide them the appropriate training.....like how to do a refund? Then when we spoke to the owner, he said and I quote "Lobster is hit or miss, sometimes you get good ones and sometimes not". OMG, I have eaten at a lot of places, but have never heard a restaurant serving lobster make a comment like that. Not what a customer wants to hear when it is one of the most expensive options on ANY restaurant's menu. Would NEVER eat at this Chuck's again.

wendy “STUPIDER” hessel

Really loved the service, Kaitlyn was great with everyone, even the rude customers that came in, can't wait to come back!

Chelsea Fraser

The waiters were very nice. But was not impressed with the french onion soup

Charlene Navia

karyn taylor

Great sports bar. All your favorites at a good price. Friendly staff and great service.

Yvonne B

Steak is amazing, had a great meal when we were in town.

Maher Jebara

Meal type

Terry Mawhin

Must have been an off night with new staff. Mostly I enjoy this place

Michael Merantz

Food was mediocre at best. Probably wouldnt go back. London location was so much better. Boston pizza would have been a way better choice with better food for the same price.

John Tetora

Prices are amazing! food was amazing! Service is amazing! I give this place a 10 out of 10...highly recommended...steak and lobster are great

Kenneth Allen

The experience at this Chucks was so much different than the horrible experience we had at the chucks on dundas st. We had an amazing server named James and he was very busy last night but kept up the pace like a pro. We werent rushed and all of the food and apps were served with perfect timing and with a smile! Your change over from crabby joes to a chucks was a sound business decision and other than the menu and the ambiance...nothing has changed with the amazing staff service and quality of your food! A1 JOB people please keep up the good work and the level of 10 star service!!! Cant wait to come back! Steak and lobster was amazing!!! By the way I debated on giving this good review because it's just gonna increase my wait time for a table! Lol but i have told all my friends and family about your little taste of perfection!!! Thanks for another great experience!!

Christina B

Dine in

Rick V

Great food and beer for great prices!

Don DeLuca

Great food, nice atmosphere, great staff I will be back.

Aleks Zgonjanin

Great place visit for cheap drinks and appetizers. Loved the service would recommend to go on weekends.

Sean Sander

Went here on Valentine's day with my girlfriend. It was busy but we were seated immediately. Ordered appetizer entree and dessert but nothing took more than 10 minutes to get to our table. Prices are really good and the staff seem to be very skilled and pleasant. Definetley returning.

Tina Rose

Came here for dinner, service was friendly and quick and the food was delicious. I ordered the calamari and the steak and lobster dish with mashed potatoes. Would recommend if you’re looking for a casual hangout

Brian McDonald

Good service and good menu.

PAMELA

First time at Chucks roadhouse MUST TRY THE CALAMARI its so good. A really good sever Julie and hopes she wins the employee contest!!!!

Noora

Wow we absolutely loved it here. We spent so much time trying to find a good steakhouse and most were really out of our budget. Chuck's is amazing. Everything is affordable and VERY delicious. Plus our server was the sweetest guy. Definitely recommend and we'll be back next time too

Hayden Dewar

Started out being seated in a nice small area, our server was terrible only visited our table once minus bringing the check and our food. our food came out a stunning record 45 minuites after being ordered. My chicken sandwich was maybe a 5inch hard bun with a single chicken finger on it tossed in hot sauced with a slice of mozzarella on it. my girlfriend was brought a meal which looked like it was off the kids menu. it was a chicken wrap no bigger than an iPhone. food was terrible not worth the $30 paid for both. serve was even worse.

Barbara wow as good as it gets!!!

Food & prices are great, service not so much! very loud and annoying by other customers when trying to have a conversation with your friends or spouse!

Randy Martin

One of the best experiences! The service was top notch. The food was 100% satisfaction. Owner personally comes to check on you and super attentive to our party throughout dinner. Food was amazing, steak was perfect, desserts were really good too. Will definitely recommend this place to everyone. Will be back soon!

Paul Horrigan

The experience, the food, and the service was absolutely stunning. We had 13 people all together and the customer service was on point and made me feel like not only a guest but a close old friend. The food was amazing! Hats off here, we will be back!!!

A Lance

I laughed, I cried, it was better than Cats.

Erica Nicoletti

1 star because I was served raw chicken. Completely raw. Fortunately the manager removed it from my bill (not like I would pay for that anyways) and offered a replacement. However after biting into raw chicken, eating more chicken was not something I wanted to do. Appetizers are over priced for the portion provided. And our waitress was no where to be seen for the 2hrs we were there. Not a good visit. Also noticed a lot of staff pulling down their masks around the bar and in the kitchen...

Victoria Richards

I was excited to try this restaurant but was sadly disappointed. The salted garlic bread was good, but the rest of the food was bland and awful. The service wasn't very good. The prices are good... but you get what you pay for.

Alex Powers

Patio dining only right now. Food was good, service a little slow but, they were quite busy. I'd go back.

Sheena Hagerman

Chuck’s Brockville absolutely stunning patio . So nice to finally get out and have some great food!! My wife and I went out first time after the lockdown for a meal on their patio. First, our server was so awesome. She was so attentive and caring with our first experience. Very pleasing demeanour and positive attitude. Nailed everything spot on!! The food was amazing, I had the back ribs and my wife had the New York , spinach dip both cooked to perfection. The portions were filling . Both my wife and I are so pleased with this experience that I highly recommend this fantastic establishment. I will definitely be going back. This guys are doing a fantastic job !! This place was long due in brockville ????????

Kelsey Shaver

Nick

I was looking forward to trying it out. Had heard good things from a number of people but something was terribly wrong last night! Our party of ten was pretty low key...drunks and dinner and it started out pretty good. Server was attentive during the staggered arrival of eveyone but after taking food orders disappeared! Food was brought out by a few servers to make sure everyone has food at the same time but still our server was MIA! Started to eat a a few people had cold food - ribs and one of the ladies whole meal was cold. Again still no server to check in. We had to ask another server to find ours! And it was not even busy as we didn't order food until close to 9pm. I will likely never go back and neither will the other 9 people I was with and we all live in the area. Too bad!! PS - hostess was great!

David Graham

Great food for a good price.

Steve Breeze

Placed an order for the first time on SkipTheDishes. Waited over an hour for them to confirm it. Had to contact SkipTheDishes to cancel the order and get a refund. Terrible service. Would never patronize them again

Charlene K

Cheap beer and food. Very competitive eatery, other places charges $13 to $15 a burger, they are doing it for $6 to $8. 7oz steak and lobster tail dinner (with sides) are only $20. Would definitely come here again. $9 domestic pints is a great deal too.

Adam Moore

I really did not care for the quality of the food. I had a hamburger which lacked any flavour and the lettuce was wilted. My wife was very disapointed with her chicken dinner and left most of it on her plate. The music was too loud however the staff were friendly and attentive. I would not recommend this restaurant to anyone.

Jennifer Gdovin

Meal type

Robert Freeman

Only had to wait about 10 minutes (amazing since it was Valentine's Day). Quick service, friendly and attentive waitress, drinks and food arrived quickly. Our steaks and lobster tails were cooked to absolute perfection! Dinner for 2 came to about $80 including the tip...that was for 2 steak and lobster tail dinners, 2 side gravies, a 32oz red rickards beer, a gingerale and a romantic apple dessert to share....will definitely be back. *Amended review to include my last visit: food took way too long, 3 steak orders cooked wrong...offered free ice cream for kids...No thank you...offered gift card...no thank...got 1 steak meal for free...should've been all 3. Apparently 7 staff members walked out? Not an excuse...as a manager you should be prepared period.

N SWAGGER

Chucks has put Value in on the Bar/Resto scene . Half price apps after 9pm and $6 Burger . Forget about McDonald's get a real meal for the same price with a Cold beverage. Wink Wink.

Denise Liberty

Ordered the 20 Oz porterhouse steak.. Blue rare.. Most of the time it's overcooked for my liking.. Steak perfection!! Cooked perfectly.. Flavourful and tender.. Great service by our waitress Crystal who checked to ensure it was cooked right.. She sent the chef (David)around too.. Great experience.. Reasonably priced.. Generous portions!! Split the Buckaroo with my son.. Delicious, flaky and not overly sweet.. Will definitely return..

John Newton

Good food, atmosphere, prices and portions

Kyle Hallman

Wait staff is not the greatest. Waiter threw menus at the table instead of placing them. Waitress forgot all appetizers for the table. Wine was served in whisky tumblers because they did not order wine glasses. (Or so goes the excuse our server gave us when asked) Beer was warm when served. At the time the bill came we were hit with a mandatory 18% gratuity for a sub par service. Will not return to this restaurant. This is sad because the food was actually good.

Iris Lowes

Worst experience in Ontario Waitress overcharged my drinks..be careful! Ask to speak with a manger..said if I don't pay they will call the cops. I feel insulted by the staff and management. You lost a client/several clients.

Saurabh Patil

Meal type

Mac D'Ambrose

Love it good food and good price

Tiffany Bissonnette Reed

josh farrell

Great food and awesome prices. They have a nice patio . I love the ice cold beer . The service is good and staff is friendly. My whole gang loves this place.

Jennifer Pidgen

While the prices are fantasic and the all-you-can eat salad is a bonus, the service was terrible and two of our three steaks were over cooked....as was the burger.....and the beef sandwich. No doggie bags from this place.

cassi

Ray Larmond

Lee Brooker

Food was good, took a while for drinks but food didnt take too long and everything was enjoyable. Would recommend menu included below

m davies

Great atmosphere and very reasonable prices on food and drinks.

Mark Ghose

It's a great place to grab a steak and a beer. Kind, attentive staff. Waitress, hosts etc are all great ppl. I'm a big fan of their steaks and beer specials. Beginning to think this should be my weekly hangout.

AIDEN WEBB (Student)

Burgers are extremely good, fries aren't though. Desserts taste fantastic. 4. Stars.

percy somers

Delicious food at fantastic prices with very attentive and friendly service.

Leah Latham

Good food and great value.

Fred Barker

Average meal. Drink served in a can with a straw - not very classy. I hate corn and no other sides listed.

Neha Prabhakar-Sahi

I love this place and I would give it a higher rating but every single time we come for lunch we either get forgotten about or the service is very slow. Otherwise prices are great and food is good. Better coming for dinner though than during lunch hour :( 2nd review: a year later and still slow. Food is good and cheap but they really need to work on their service lunch or dinner any day, never enough staff, it's a long wait to take your order and get your meal ☹️

Abigail MacKinnon

Came here with my wife had a great time think the waitresses name was Katie she was very friendly and fast.

Siddharth Dabas

Show your proof of vaccine along with ID and you're in. Can't remember the last time I've had food with so much taste. Serving size was just enough. Highly recommend.

Major Nilla

We went on a Wednesday when their ribs are $12 for a full rack. Yes $12! They are tasty for the price. They also have half price appetizers after 9pm. Great place to go for pub food, watch a game , or meet up with friends. Bathrooms are clean but feel like you are in the basement of a nightclub.

Sara

Was there yesterday made a reservation for 14 two tables and the service was absolutely garbage waited a hour for drinks and over 2 hours for the food will never be back and it was not even busy take you business to another place

Ashley Puddicombe

Dinner was pretty good, the wait was very long. Over an hour to get out food. The server was excellent.

Vince Fry

Just gets worse each time we visit. Think it’s time we give up on the place.

Chris Davidson

Super slow service. We ended up leaving.

Rick Vance

Delicious steak and best price around. I like it because it's in Ft Erie away from the large crowds like the one in the Falls. Best resonant priced steak in all of Niagara! We visit at least once a month!

Bradley Burnie

Always good

Milap Panchal

Staff was very friendly and the kids meals were good based on my twins scarfing all the food down. I ate the basic burger which was good but slightly more burnt than I nor.ally like. I would come here again as the prices were reasonable and the atmosphere was nice.

Shade Raven

Great atmosphere good place for hipsters and yuppies. Service very slow due to understaffing by management place was packed and only 2 girls working. Had to wait 35min for our first drink.

Sara Wolfie

My whole family ate here several times. The food was always good and lots of it.

Julia De Souza

Our server was Matthew!! Great Guy! . Food was delicious. We ordered the Surf-n- Turf. $20 for Sirloin $26 for New York. Steak and Lobster BEST PRICE HANDS DOWN!!! FULL OF FLAVOUR AND COOKED AMAZING!!! It definitely is a perfect place to meet up for drinks and a meal after work, if catch a game or just hang out for an appetizer!! You definitely will not find the quality of food for these prices ANYWHERE IN BRANTFORD!!!

Aurel Carina

Good food. Very friendly staff but service was slow.

Jon W

Nicole Kirkby

Service and food was excellent.

Lindsay Camara

Service was great...when it occurred. Place was understaffed, and not entirely servers' fault. The fries here are BRUTAL. Sad, soggy, stale (think McDonalds after a day or two). The burger was alright. I guess. Calamari was way too oily. Mozzarella sticks were also limp, and sad. Maybe an off night, but yikes. The beer was good...

petuniaraining

Good food. I love getting the bacon wrapped with a loaded baked potato! Only problem was the large large group who were very rowdy and disrespectful. Their kids were running around, roller blading and playing soccer. The staff was fantastic trying to deal with it but the group all ignored the staff. They refused to follow covid guidelines, running around and all standing at one table. The server Reema or Rima? Was amazing. Shes such a sweetheart who tried her best with such a disrespectful group. Apparently the group didn't tip her because they were unhappy they got told to follow covid guidelines. 5/5 for Chucks. 0/5 for that party. Hope they never come back.

Colin Finkle

Great food, great value. But the kitchen staff did get multiple aspects of our order wrong. They were quick to apologize and offer a solution, but we were too hungry to wait.

Shawn Watkins

It was very good and julie was great and nice

Debbie Sharp

Reasonably good food... Value for money... Good ambience...Best staff... Overall very good dining experience. We would certainly visit again.

Lynnsay F

Our evening out tonight was ok. They didn't have any orange slices for the beer. They don't have ground pepper to add to your dinner, only little takeout packets. They forgot the added mushrooms tongo with the steak.

Jock McBile

My husband and I came in for dinner tonight. We had the baked Brie which was delicious! We really enjoyed the jelly that came on it. Our server was very nice and the manager even came over to speak to us. Very nice atmosphere! It was our first time here and we will be back!

Brittney Smith

Our servers name was Debbie she went above & beyond provided excellent services as she kept coming back making sure we had everything we wanted & needed all while she was serving inside & outside tables. She definitely made our experience one will never forget. Thanks so much Debbie for excellent service.

Lorena Rosettani

Great cheap menu... excellent service from CJ!

Brad Fuller

Waited 2hrs for our food, manager didn’t even initiate and apology, had to signal him over, our food came and my wife’s meal was missing her side of fries. Terrible service ruined our date night, would have given a 0 but thats not an option

Marta Gritsak

Went here over the weekend, Brookelynn was our waitress and was so attentive and welcoming. Would definitely come again for the roast beef!

Jennifer Bartlett

Fantastic! All of us had steaks and they were perfectly done. The server initially gave us the feeling that she was on a rush but was still very nice and polite. As usual it was another great dining experience at Chucks!

Rick Smith

Deb is a vibe and deserves to be appreciated!

Falco Elvis

Always GREAT...

E.R Godfrey

Excellent burger, friendly service

e whrtn

The meals were very similar to what I would serve at home. Excellent!!

Mario Henry

Slow service but good food. They were short handed that day. Prices are great.

Fred Bezemer

For the price of the food and the quality of the food to arrive at my door, I will definitely be ordering from there again. Tasty food and great ppl!!

Dave Powrie

Super great place to eat. Very kind staff, speedy service, great food. Prices are average for this type of menu.

Meg Van Rossum

I had the worst and weirdest experience here. The lobster tails tasted like rubber. My salmon must have been frozen and then overcooked. While we were getting our food, four separate servers asked what we were missing within 2 minutes. It was bizarre overkill. When we addressed this with our server she appropriately took the lobster tails off my friends' bills. Another friend of mine remarked that goes steak was not marbled and chewy. Specifically, he said he would need another 40 minutes to finish his meals. At the end of the evening, two bills were confused 3 separate times. Long story short: worst food & weird but okay service.

Heather Mellor

They screwed up our booking and we ended up sitting in the parking lot. Our waitress and the tasty food saved the day. Still a very nice experience.

dennis douglas

With my brother and his partner. We all had the steak and lobster. Was enjoyed by all. Place was busy. They are very popular.

Andrew Dupe

Good burger, slightly well done. Great prices,

Emily Zedo

Great food good atmosphere

Willy Martens

Went again last night for half price apps with my wife and a friend our waitress was amazing. Wife wanted a singapore sling but they didnt have the right liquor for it so our waitress made my wife a drink off the top of her head. Tasted amazing and even gave us the alcohol list to make it ourselves ive never had a bad experience yet

Bryce Lockett

Lacy is a great bartender, very attentive, professional a pleasure to interract with.

Adam Gibeau

This restaurant has the best deals on food and drinks in town. I dont know how other restaurants compete. The porterhouse was great, the thick cut bacon appetizer was spectacular and the servers were excellent. Great place.

Emily Shaw

David was an great server! Very friendly and happy very good dinner and service, highly recommended.

Robert Yee

The owner is so nice and accommodating!

Chris M

Food was very good, served hot and fast. Super friendly staff. The place was packed. We did not wait long for a table. Very accommodating, good kids menu as well!

Tad Hill

Been to chucks twice now and if your looking for fast and not very expensive meals and an overall nice place to eat chucks is great. There prices are pretty good no complaints there and food is on the table no longer then 15 min after you place your order and most importantly the food is exceptional especially for the prices.

Kory Crawford

Great price great food

Alexis Couillard

We waited for 10 minutes without even an acknowledgement that we had walked in. Another couple who walked in behind us also left. Multiple waitresses saw us standing there. Doubt we will come back.

Gurjit Singh

Noisy . Stood 5 minutes waiting to be seated and it was not busy . Just left and went to Boston pizza. Not the first time this has happened. Sorry chuck's 3 strikes . Won't return or recommend

Emeleigh Alden

Service

Kyla Van Liere

Great value Good food

Damari DeCordova

Nice staff like my meal good price on drinks and meal, felt real comfortable and relax like going here

Thomas Dean

Great value, friendly, attentive and effective servers, nice environment.

Kadin Stubbs

We ordered 1 porterhouse and 1 new york 1 big chuck burger and the goat cheese dip . Great dinner! Steaks were perfect ! Hard to find good service and eats in Brantford but..... this was one of the good ones !????

Gianpiero Di Palma

Went there for steak & lobster a few weeks ago. Steak was OK but lobster was not fresh - very fishy. Asked to change the big screen to the Olympics because there was this obscure European soccer game on that 2 guys had requested who weren't watching it. Didn't change it. Gave them a second chance tonight with my son. Cheese & garlic bread at $6.99 I could've made at home for 50 cents. New York Steaks were thin, dry and medium well instead of medium rare. Corn on the cob was mushy and tasted like it was boiled in that fishy lobster water. This place won't cut in Oakville.

Kristen Benn

I went for the first time tonight. My server Katelyn was the sweetest. I definitely want to go back. I was on an awkward date but the whole night she made me feel so comfortable and I loved it

Brian Dixon

There is an old expression or saying if you have nothing positive to say then say nothing at all. Chucks has many positives; clientele, servers, owners, prices and casual ambiance. I haven't been to Chucks in over a month. The reason being I was completely disappointed and let down by one of their managers. I attempted to plan an event there and suffice to say she totally dropped the ball. I confronted her on this issue and she spun a web of lies. When I called her on her on, she denied and addressed the issue by suggesting I dont return to her establishment. I have heard she is fantastic at intimidating staff and keeping them focused. I guess everyone has there own style of management. This being said if I were an owner I would want a manager who could bring in and drive new business. There is more than one manager at Chuck's...if planning a corporate event choose your event planner carefully. If you scroll the reviews, you will similar comments regarding management..(Natsha). Bret has left a review which speaks directly to her skill set. It is sad that the owners have entrusted her with the reigns. Back of the hose manager at the most. However it may lead to a mass exodus of good people. Micro management and dictatorship management usually fails

Penny Dalke

My family has been 3 times now. Good food, good service, good portions, typical Roadhouse atmosphere and menu. The prices are very good for the quality and amount of food you get. Will definitely be going back again.

Steve Henry

Crystal Is the best ❤️ Forever the nicest. Go just for her!

sherry finlayson

Food was good even thou I got different items at different times. Need to have better order on waitresses & maybe even knew ones!

Gary Hoolsema

Stopped for dinner as we were passing through the area. Deco is interesting. Food portions were good. Service a big slow. Not much offering in beers. Not much else in the area.

Trevor Stackhouse

Food was ok . I ordered takeout was missing gravy burger was not to bad

Glen W. Stewart

Absolutely the worst chucks I have bin to went in there for a couple of beers after work and I got cut off after three like honestly won't return there ever ✌

Olivia Kendall

Good food, friendly staff and great prices

Vincent C

Service was a little slow but overall ok

oL Dusty

Great service. food was 8 out of 10

Steven Schutt

Chuck's is a disappointment. It is notorious for the delay in receiving drinks, the food is nothing special, and trying to get your cheque can be like trying to elect Bernie Sanders. Fortunately, their prices are quite low, so you aren't feeling COMPLETELY ripped off. The worst part is the band that plays in the evening. Who the hell actually wants a band to play at a bar like this? Whenever I go with friends to watch the NBA playoffs it's a trainwreck in slow motion. We can't hear the game, each other or ourselves. No one else in the bar seems glad the band arrived except for the two people sitting up front that clap after every song. Also: every song has to be a country-rock version of 80s hits but with a low-effort southern hick accent on the vocals. It's terrible and makes my ears cry. This place has four large flat screens that are constantly playing sports networks, so one would think that this is a sports bar and grill. Unfortunately Chuck sees himself as a country-listening wannabe cowboy so good luck catching any sport finals here. Instead, enjoy an amateur band playing their loud music twenty feet from your face. This place has low-priced wings and burgers, but I would go to any of the other six bars in Fort Erie if you want good food.

Ericka Alfaro

Food is good, not too much choices but the steak is delicious!!

Judie Tremblett

Great food great prices great staff ????

Aris Stefanac

Exceptional customer service ... Wonderful night oit

Darryl Dearing

Best value in tourist area.

Fabian Jaramillo

Loved the place , can't beat the prices , very affordable. Service was excellent. Our waitress Natasha was great . Sure be back!

Kristy W

I've yet to have a great dish at Fort Erie Chucks. Wait time is long. And the washroom was left very dirty for the entire time we were there. For some reason this place is always busy ! Maybe cuz the beer is cold & the prices are decent for alcohol?

Ace Ace

Food was good, but we had to wait for a waitress to serve us and waited awhile for the food

Stephen MacDonald

Inexpensive. I had a garden salad with a chicken breast. Salad was fresh and a substantial serving. Chicken was also very good.

Terrence Wallace

Our server Kristy was quick and awesome. Told us her opinions on certain dishes and what she recommended. Cheap drinks and quick service it doesn’t get better than that!

Vada Kolish

We waited over an hour for our food and almost another hour for our bill. I was not impressed. Get it together.

Dave Carlisle

Always a great time!! Good food, staff and prices! Fabulous!!!

Paul Carter

Staff was very friendly and Management came by a couple times to make sure we were ok. It's a clean establishment and lots of TVs and sports to watch. IKids menu was lackluster, I had wings which were okay I guess. My mom had the roast beef dinner and said it was quite good, though I thought its presentation was also lackluster. I agree with another reviewer, good place for a pint and a game. I'll give it one more try and order something else to see if the menu can redeem itself. Hope they can get the kinks worked out because i think it has potential.

Robbie Folino

Good food and good service. Will come again

Jason Brown

Very cheap prices, food was great!

Jamie Robertson

Can't beat their rib special. Great price, great ribs.

TWITSIN JONNY

Cute little restaurant, great food

Christopher Killeen

Only positive was how nice our server was. Her name was Shannon and she was fantastic. Frequently checking in but not to much. Also was great with my young daughter. Food took 50 mins to arrive at our table and was cold. They forgot the mushroom, onions and sauce for 3 of our steak dinners. We had to ask twice just to get cutlery for the whole table. They also charge you a 3 percent honest to goodness tax (before tax so you're taxed on their tax) without notice. Won't be back. Other restaurants doing the same thing better without the ridiculous wait and better hot food.

Kayla Kendall

Great ribs and nice atmosphere

Richard Haines

Seemed very disorganized. Slow service. They were out of chicken fingers. The steaks were tough and unseasoned. The "grilled" corn on the cob was boiled so long it was like eating mush. My wife had the steak and lobster with a ceaser salad. Her comments were at least the salad was good.We spent over $100 for 2 adults and 2 kids. I can think of many other restaurants I would rather spend my money at. I heard good things about Chucks. I am very disappointed.

Natalie Bushell

The food was decent enough but the servers didn’t seem to know what they were doing at all. I had a water and a salad and when I was ready to check out the bill was wrong and the server completely ignored me in favour of other people who were ready to check out.

Shannon MacNeil

Honestly pretty bad. Food was mediocre and cold. Took a very long time to get all meals at the table.

MR Mike B

My wife had the burger it was ok. I had the Montreal smoked meat sandwich. I was surprised it was not toasted till I discovered the the toasted side was on the inside of the sandwich. It was very dry and I did not finish it. I upgraded to onion rings which were few and mushy. As always the soda drinks always taste off but that's been a problem at most restaurants. The only good thing about the place is the price. also the motorcycle at the door looks like it was rode the same day and parked there. its covered in dirt and grease. if anybody reads this at chucks I would be happy to come back and clean it for free.

Zaylea Crowder

Most likely the worst pub I have eaten at and the worst manager. Guy says, "Sorry....well......not really." Food was cold, portion was small, price was big. The excuse was that they were busy. If you're busy.......get more staff!

Ryan Woodard

Great sports hangout but lots of room for family dining. Good menu selections, generous portions and....wait for it.... REASONABLE PRICES!!!!! We both had the Wednesday special, ribs. Full rack $12, half rack $9 We went for the full rack each, 1 draft, 1 caesar salad, 1 fries.... Just over $36.00! The desserts looked yummy but we were too full. We are definitely going back and bringing our friends!!!!

Jake Mazurek

Slow service. Wrong bill.

Ian Turner

Only my 2nd time at this restaurant, the last 3 years ago in Oakville, which wasn't very good at all. This experience was much better, friendly service and great prices as before, but this time the food was very good. Nice Caesar salad, excellent quality, perfectly cooked steak and a delicious mocha ice cream dessert all for $25. Impressive

Abbie Haskett

This place is unreal! The food, beers, service and price were all AMAZING! We went on a Sunday just minutes to 5pm, and our server made sure to get 2 beers each punched in for us because the special ended at 5pm. The food was incredible, the portions were just right for the price. We got the garlic cheese bread, chuck's burger with fries (and gravy) and the buffalo chicken sandwich with caeser salad - all were delicious! A man who we presume was the manager was on the ball and very interactive with all the guests coming and going. While we sat, staff were cleaning menus and keeping busy, not standing around on their cellphones. For our first time at Chuck's, they did not disappoint! We were so excited for the food when it arrived, we forgot to take a picture! 10/10 would recommend, we will absolutely be back!

Stephen Cheng

Had the salmon. Never had salmon cooked to the point where the fish was dry and edges of fish hard. It came with fries that were leathery and cold. Seems like every dish comes with fries and corn. The corn was water logged and mushy. The only vegetable choice is an extra order of salad which was not to pleasing. They prices may seem good but the food is just awful. My husband had the fish and chips with the same leathery fries and the fish was so dry he had to use a lot of pressure to cut it. Two friends ordered Montreal smoked meat sandwiches and that seemed ok. They also ordered a dessert which came with a warm pastry topped with ice cream. The pastry was still raw! On some what a positive note the beer/spirits prices we're good but the selections of beer was run of the mill. The service was fine.

Tanner Morrison

Anthony Hoff

If you are looking for a five star elegant dining experience this is not the place for you.... But.... Looking for quality food at a good price with reasonably priced bevies?? Then this is the spot.

Larry Cole

Great service during the lunch hour. Nice environment. I recommend this restaurant.

Timothy Kwan

Good food, and even better prices. Where else can you get decent ribs this cheap?

A. Morrison

If you want to wait 1 hour for your food and it comes out wrong go to Chuck Roadhouse restaurant and have the worst experience of your life

Dominique Ramdhanie

poor service. never goona come back.

Allie Desjardins

New to St. Thomas so gave this place several tries (here for our 5th). Won't return. Service for a table takes several minutes once you're in the door every time we've been, this is our 4th different waitress and none have been. They mumble, take your order begrudgingly and just waited 20mins for a glass of wine and Sprite. It is not busy. We ordered the nachos on our second visit and they have barely any toppings, just soggy chips. The wings are not good either with barely any sauce. I will be driving into London if I want to go to Chuck's in the future that location is amazing. Avoid this place at all costs unless you like bad service and have all night to wait.

Celia Tucci

Great price and value. Food was delicious and served nice and hot. Decent service but could have been slightly quicker with the bill. Overall I would recommend this place.

Dan Smith

brandi green-murphy

Good food for a good price really can't complain

Tanera DeBeau

Nice patio, good service and the food was great too

Harry S

Service was excellent food was amazing they have the best apps highly recommended!!

Tom Heaslip

I was there this week. Had dinner at their patio with my husband and needless to say, the service was not the best at all.. waited a long time for our food. To top it off, the ribs I ate tasted like leftover meat from a few days ago .. the chicken my husband ordered wasn't any better. As we left the restaurant, my husband 'rented' his Dinner. Advice.. stop so much chitter chatter next time and if the foods not good to eat, tell the customer you don't have it... Won't eat there again any time soon .

Logan Hill (Æíxìlïmar)

Owner is very personable. Extremely friendly staff. Food tastes great for a very reasonable price... highly recommend it!

Bonnie Sedore

Had lunch today at this terrific restaurant. Heather was our waitress. She was so nice, very knowledgeable, helpful and couldn't do enough for you. Would definitely recommend the restaurant. The food was terrific and reasonably priced.

Kimberly Scott (Princess Treasures)

We had lunch on the patio, very windy out but staff was very friendly. Food was good

Happy Traveller

From Vaughn driving through, our waiter Matthew was amazing. The prices were so low here we gave him more! Food was amazing bacon steak he offered mushrooms and supreme fries you have to taste. Very best food in Canada.

Vince Harrison

Long wait on food.

Paul

I have been to chucks several times outside of brantford and they are great, but brantford is bringing chucks down i have ate there and i have read the reviews and sorry there not telling a lie. Burgers are over cooked, steak has no flavor, chicken comes out like rubber, service is slow, if you want change then step up your game hire people who have a passion for cooking and serving, otherwise close down so you dont ruin a good brand restaurant

Cody Langs

Had a fantastic dinner with my boyfriend and kids. Really enjoyed my meal. The waitress shelby was amazing, very kind and showed excellent customer service! Couldn't ask for a better experience

superbaksh

Love this place. Food is good and great value. Smoked meat sandwich was cold, but meat was good.

William Richardson

Atmosphere is cool. Service: Great! Food: ok/good Price: Great! We had the Calamari to start. Not my favorite, but it was decent. I ordered the 7oz Top Sirloin & Lobster Tail. It comes with a mushy over cooked half piece of corn on the cob and fries. I asked for baked potatoe instead of fries, ($1.60 extra after 5pm).. which was a nice size and well baked. The lobster was sweet and tasty, my steak was ok... needed more flavor!! (Had to put on a lot of salt and even used steak sauce to give it taste)???? But for $20 + 1.60 it was good over all. My Husband ordered the Cedar Plank Salmon ($14.99).. it too, came with a mushy over cooked piece of corn on the cob and he had the baked potatoe as well. It was excellent.. Very flavorful! And great price! Would definitely go back. Especially at those prices. We understand it's not fine dining restaurant... a large bar like, that serves ok to good food. And hopefully when go back again..the services stays great and get a nicely cooked half piece of corn on the cob! ????

Mitchel

Slow service. You get what ya pay for. If your cheap go here. If you have money gp to keg.

Kevin Davidson

Generally a decent choice in St. Thomas but sometimes mixed results. The food is pretty good but you will occasionally end up waiting quite a while over a slow lunch or orders will get mixed up. Extremely busy nights everything is on point. Chalk it up to the classic method of training new hires on the day shift I suppose. A decent new arrival in town.

C B

Not vegetarian-friendly. Have gone to other places similar to this and had some selections that catered to vegetarians. Place inside is a bit dated as well and could use a bit of a facelift.

Ivan Antic

fawad goofy

Marcelo Gondim

Dinner

Thadiyan Vlogs

I had steak dinner for my first time at this business and it was awesome. I will definitely be back for some more steak.

Allo B

Good food and a friendly staff. London was the best of the three I've been too

Mona Hutchens

Awesome food each visit

Terrance Wall

Poor service, long waits and substandard food.

Mathew King

Excellent food, great price

Matthew Regush

Gwynne Johnston

Cheap but not the greatest food and it was cold even the baked potato.

Bernie Borman

Great steaks, ribs are yummy and the pricing is beyond reasonable. Staff is always friendly and helpful.

Kayla Desilets

Great food fair price awesome staff onnnnnllly 1 shred of food for thought spinach artichoke dip is a little runny but that's just my preference awesome dip still steakkkkkk sooo good makes salt Bae look like a joke.

Paul Robert

Great food and love the new york steak perfectly cooked. This would be mine weekend takeout location. Support local support chucks

Ben wessel

Good food, great prices. Wait staff seemed a little overwhelmed but polite.

Paige Saunders

Service is horrible, waitress barely interacted with us. Forgot to give us forks/knives and didn’t listen to a simple request on an order.

Catherine Catherine

Dine in

Fernando Villalpando

I am soooo happy we found this spot. We have heard so many great things about the food and prices we had to try it out. Our server, Courtney was such a sweetheart. She went above and beyond our expectations. We will definitely be back! ????

tania chavarria

Service was good fish and chips suck

Zoe Siskos

Service and Food is good for a reasonable price. However at all the branches the fries are no good.

Jessica Viola

Great spot to watch the game and/or grab a bite to eat. Prices are phenomenal so don't expect Four Seasons waygu beef. you get what you pay for... with the exception of chucks; quality experience for a fraction of the price!

Robert Horacek C.P. csp

Lunch

Pearl Monster

It's a wonderful place to eat. The prices are right!!

Matthew Romero

I have recently moved into the area and discovered this little slice of heaven called Chucks Roadhouse. The food is a great value for the price they charge, and the drinks are the best priced drinks in the city. It is great that in these most trying of times in a pandemic to have a place that didn’t raise prices. The service Ive received since coming here every night after work has been nothing short of amazing. You felt like a regular on your first visit. All the staff and managers have an amazing attitude and the most prompt and courteous service. Be prepared to leave Chucks Roadhouse exclaiming while looking at your bill “Thats it?!”

Rami Kakony

Char N

sophie kenna

Great food.. The service is okay.. One day it's amazing, other days you wait almost an hour for your food. I still love it though

Sydney Chandler

service was terrible, our waitress was so rude she tyre out receipt at us when she saw we didn’t tip. The food was okay, not great. my sandwich was really soggy so were my fries.

Dylan Gray

The staff here are great. We used to go every week for half priced apps and a pitcher of beer. You get lots of food for the price! We’ve only been once since Covid hit. Ate outside in the patio area. They took proper safety measures and the waiter was awesome! They’re handling the “new norm” very well.

Jay Haywood

Dine in, DON'T take out! One good experience dining in and two bad ones for take out. The good: Food is cheaper than most places and is pretty tasty Two bad experiences: Had ordered a meal and came 5 min after it was supposed to be ready. They said it was gonna come out soon. We waited 30 to 40 minutes so clearly they didn't make it. All they had to do was be honest or throw something extra in for the inconvenience. They completely ignored the situation or sincerely apologize for the situation. I ordered two items. One was a salad no tomatoes and it came with tomatoes and the other order was wings and tenders that I asked to be in bbq sauce rather than Buffalo and to my surprise came with no sauce at all. Very disappointing restaurant when it comes to take out and customer service

Me

Meal type

Kristin Wilson

Great service , Great food Good epireince Will be back.

Yan Forrest

The food was worth the money, Serf and terf and salad. We were happy with the service until my salad had a long blonde hair in it. Extremely disappointed because we thought it was going to be our new go to place. My boyfriend then found a fly in his beer. To be fair either could have happened once at the table. All in all it was our third time there and it will be the last. They took off $1.50 for the salads and $5 off for the beer. Shame on you!!

Kevin McAneney

Corey Homberg

It was pretty fast service, cheap beers and burgers. I ordered a club house sandwhich and was very dissaponted, it barely had any meat on it ,mostly lettuce and tomato. My family ordered burgers and they were miles better. So I could take it or leave it. Probably only would go back for the beer.

Tera Chambers

steve gillard

Food was great but portions were small

Benjamin Segall

First time there tonight. My husband and I had the surf and turf. Great food, our server Brady was very friendly and efficient. Will definitely be going back.

Kelly Harding

Big Fan of Chucks...good food, inexpensive...a good quick lunch!!!

David Thompson

corrin sullivan

Food and staff good

Jim Veinot

We love hitting up Chucks for some drinks and appys on date night!

Cr Mac

I have come to the Oakville location since it opened. I have always considered the food quality, service and prices to be very good. I normally visit the restaurant 1 to 3 times per week and am well known to most of the staff. Last night after having something myself I ordered a steak to go. The steak was the exact same order as I have ordered to go every time I have been there. When I got home I found the steak was not the one I ordered and sadly went uneaten by the person who it was meant for. I ate it the next day for lunch. My first mistake. Today I went into the restaurant and asked to speak to a manager to see what could be done for their mistake. I calmly had the discussion to see how he would choose to make it better, His resolution was to replace the steak at FULL price to me and give me two $5.00 discount coupons for my next two visits. I hinted that this was not fair since I paid $21.00 for an $18.00 steak the night before. So after some discussion the manager let me use one of the $5.00 discount coupons for today's visit. Lucky me I came out $2.00 ahead on $42.00 of food.After the meal came I asked to speak with the manager again to follow up and to let him know that if this happened in any restaurant they would have treated a regular customer much better up to comping the meal. I told him that I was leaving this review and gave him back his other $5.00 of coupon paid for the meal and left very disappointed. Bottom line is they made a simple mistake and the manager could care less. This is the second time I have experienced this attitude at the location. Thanks for reading...

Josh l

the waitress was amazing and the food was great

Bruce Bradley

Jess ferrato

This is after my second time giving this restaurant a chance and saw no difference from the first. Not only was our server extremely slow but the food was extremely slow as well. After 30 min of waiting for 2 burgers when it wasn’t busy at all, we get these chars burnt hockey pucks for burgers that were rock solid and tasted of nothing but charcoal. After we decided we didn’t wanna wait for another 30 min to have our burgers redone we asked for the bill and waited another 25 minutes just for our bill! Then when she forgot to split them it took her another 15 minutes just to come back with the split bill. Terrible service and terrible food.

Alvin Varghese

The food was good, but the experience from the staff was so bad. I didn't feel that she treated us a valuable customer.!

Keeley Bourton

Worst service by Austin. Took forever to get drinks, another 15 mins to get food order in.. nachos came out with 4 japs as he asked if were okay with japs. Didnt get condiments for burgers, nor extra napkins. Was too busy hitting on people at bar. Not impressed and as being a server/bartender myself. It was the worst experience at this establishment. Do not recommend Austin to be my server again. Ps... what server makes customer walk up to bar to get own pitcher of beer.

TheAsianFreak Official

Awesome food. Really great service. Had a peppercorn ranch NY strip. It was excellent. Definitely worth coming back to.

Dark Duchess

Good food & beer. Also the service was great!

Viviana J R

Larry Payne

Definitely on one of my top picks, the food was delicious and even though it was packed, our table received our food less than 15 minutes including apps. The menu prices are at a fair rate for all items.they also have a lot of deals that I can't wait to take advantage of the next time I go in!

Patricia MacPherson

Great steak n food. Good atmosphere Great prices. Washroom clean. Staff friendly and helpful

Victoria Brown

The staff were slow to door fir drink order three of them in kitchen but 2 carry food why chatty in kitchen dont care they have a job

Robert Monette

Fun sports bar. Good food

Geeta Mangru

Tristen Proctor

Went here last night mostly because grocery store was closed and we had coupons. We were greeted at the very small entry way. We were told it’d be about 25 minutes for a table, which was to be expected with a brand new restaurant, as well as because it is rather crammed into its location. After waiting for a few minutes, it was apparent that there were multiple tables that were not being used, and were not going to be used. For some reason they were not filling all the tables. Waited another 7 or so minutes to get sat by the manager. No server name was given, and it took another 5 minutes for someone to come take our drink order, and that someone was a different manager, not our actual server. Once we were helped out by about 5 different employees and received our drinks, our hopes were not high for dinner. However, things improved from that point on. It took 13 minutes from the time we place our order to the time we received our food. I ordered the big chuck burger. The patties were a little too charred, but it still tasted better than most burgers in town. My girlfriend steak was cooked well, but the corn was poorly done. Dessert was amazing for $5. Huge portion and tasty. I would recommend going here at least once to change things up. Hopefully they get into a better rhythm as a team and I’ll give them the benefit of the doubt because it’s a brand new place with what seems to be a lot of employees new to the restaurant business. And hopefully the menu can get expanded a little in the future. I know of other “Chuck’s” that offer more items.

Dean Hill

Alanna Dankiw

Service was really good I think our server wasAustin he was great. Food was horrible. This was our third time eating here, my stomach is always upset afterwards and I'm disappointed in their lack of ANY vegetables .. if you want anything veggie like you can have corn or beans as a side

Gowdru mane Hudga

Good food and great place! Have a great time since the staff was really friendly and made me feel like nothing less than my own house. Would love to visit again and again!

Christopher Teeter

Wings were the best of any of the 4 Chuck's I've been to and just really good generally. Service and location were great.

Andy McPherson

Love the ribs

Sera Gordon

I haven't eaten here but the bar service and drinks are great!

Jason Dailey

Really great. Friendly and accomodating staff who served us with a smile. Service was timely and efficient. The food is very well cooked, my steak could have been a bit more rare but it was juicy and tasted so good I didn't mind. All in all everyone at our table was pleased with their meals and would gladly have dinner at Chuck's again.

John Lakeroad

Food was disappointing. Bone-in ribeye was ordered med rare, but half was uncooked and inedibly tough. Salad was depicted as spring mix, and waiter was asked beforehand if that's what it was. It turned out to be just iceberg lettuce with one small piece of kale and a few tomato slices. I don't like to give bad reviews, but I have to be honest. I would never recommend the place and I would never go back.

Amanda Williams

The food was very good for the price no to mention the 30 oz Rickard's Red for $6.50. Seriously, you can't go wrong however our server (Cassidy) made the evening even better. She was absolutely awesome. Incredibly personable and just another reason why we won't hesitate to return.

Gina Diaz

This is my fourth time since I move to Fort Erie the services is incredible the food is excellent the services #+1 ask for Tara professional waitress

Julia Hamilton

Not enjoying the new menu. Most of the foods that I used to get are no longer available. Service is Ok, and prices are good. Not overpriced like a lot of restaurants in this area.

Barry Robitaille

Was not impressed. Food presentation was horrible. No corn on the cob with meal. When enquired fou d out they were out but the wait staff didn't know. Brought a ceaser salad as a replacement half way through the meal. One friend order medium and got a fairy blood steak. Another ordered medium rare and it was it was fair well done. No offer to top up drinks. No one asked if we wanted dessert or anything else. We also had to ask for the bill too.

doug broome

Not a great experience. Disappointed with service and Ordered a garden salad was just lettuce and a few croutons, seemed really odd for $10.

Kyle Speed

Steven Little

love this place...good service

Ryan Corner

Id give this place a ZERO if I could. We live in Cambridge and this was our first time at the Brantford location. Horrible service whichever place you attend. Thought we'd give it a 5th chance. Brantford, we waited 20 min for our drinks and another 1 hour 10min for our food before we decided to leave. We were told there was a table outside, turns out it a was a picnic table for my 89 year old Gramma to sit in. Not only that the waitress put someone elses DIRTY finished dishes on our table not once, but TWICE. Disgusting. We have never been to a restaurant where other peoples used finished dinner is put on our table. Take that to the kitchen. Will never go back.

Mac Mehta

Great prices! Half price apps after 9! Good quality burgers and wings. Could have more sauce options. Service was excellent despite being a tad slow. Will be back!

Karenpo Abellanosa

Kedar Warriner

Always awesome

Eric Marion

Shiela Brooks

Great service great food great prices

D Dunleavy

Good food lots of TV's to watch the games.

Kayleigh Wade

Steak was OK at best. Calamari was 15$ for 5$ worth of food. Mashed potatoes were good.

Terry Lee

6 out of the 10 of our company who Ivisited with rhis restaurant liked this place for me, I would say not my cup of tea, nothing special, the lobster and steak dish is fairly priced the lobster tail was delicious, the steak nothing special.

Amanda Stewart

Awesome service! Kate was on the ball, served us really fast and was really really friendly towards us.

Megan Fleming

Waitress was amazing food tasted ok. They weigh thier fries because people waste. Prob got 25 fries including the little crisp one. First time there .prob last time.

Scott Topping

Possibly the worst chain I’ve eaten at, I will never understand why Chucks are popping up everywhere. It’s super cheap for a reason. Don’t waste your money.

Shelley Atkin

First time first dinner at Chucks Roadhouse, and I have to say the service was incredible, it was very busy and Austin made sure he touched the table on his way by with a comment but not being intrusive of our dinner or conversation. The steak and lobster was absolutely delicious. I work in the Culinary industry and strongly give Chuck's in Fort Erie 5plus.

kyle brown

Great staff, great food, reasonable prices...

john graham

Over 2 hrs to get our food and no apologies. Servers just playing on phones, and manager watching TV.

Ashley

Food was good. We went for our son’s birthday and had a party of 30. It was about 45 minutes before we got our drinks, and an hour before we even had our food order taken. We booked almost two weeks in advance and still only had one server helping our table, no wonder it took so long before we got our food. Was a frustrating experience and we will not be going back. We went for a friend’s birthday at the Brampton location and the service was great.a night and day difference with the Oakville location.

LindaJames Court

The food was good,just not very hot. Waitress was nice. Good prices.

Bryce M.

Up until last visit everything was great. Last visit ordered a steak recommended by server. When arrived was wrong steak but said no problem accidents happen and kept the wrong order. Was the worst steak ever and cold fries. And service was soooooo slow. Wont hurry back

Mr. “SinMinister”

Girls were great. All good. Pot holes in driveway should be repaired.

sydney sinke

First time eating here what an amazing service!! My fiance brought me here for my birthday and I was not disappointed! I highly recommend the New York steak (which was cooked to perfection!) and the Bacon Cheeseburger which my awesome fiance fell in love with.

Harry Minhas

Fast service, cheap beer and good food.

donna starkey

Had the Chucks double burger and it was like chewing on thick leather, my daughter had the kids grilled cheese sandwich and she couldn't even bite thru the crust it was so hard and tough. They sat us in the corner where the sun was blasting thru the window on our faces. We said something about it and the waitress just laughed. Not to sound picky but the flies were really bad in the dining area as well. I don't think we'll ever go back. This was our second time going and our second bad experience.

Another Internet Noah

Excellent food, service was a tad slow but they were super busy.

Lorne MacPherson

Great steak at a good price. Chuck's is awsum!

Rica Coops

Very inexpensive food. Taste is ok...love cheap beverages

Tony Fi

Decent food at a decent price ...

Stuart James Gray

Food was great, server was nice too.

The One And Only Cade Polgar

It sucks to work here and to be a customer

Jay Delpellaro

While the food is mediocre and tolerable for a quick lunch. The surprise 3% fee on the bill coupled with the extremely inattentive waitress made this dining experience completely mediocre at best. Would not recommend. Nor will I be coming back.

Bonnie Delaney

Great Buffalo chicken Nachos!!

Cammy W

I normally don’t write reviews but this place is so bad I feel that I have to. I was here 8 months ago and it was OK, not great, but OK. Sat at the bar tonight and ordered a 30oz beer. It came in a 32 oz stein that had at least 4 inches of head in it. The bartender said they are told to pour it that way (I thought there was a federal law now for beer measurement). The beer isn't expensive but if you advertise 30oz then pour it that way. I ordered a 14oz T-bone medium-rare for $20. The steak that came was a ¼ inch thick and well done (no way it could have been 14oz even frozen with the bone in it). Sent it back and the next one was exactly same. It’s got to be next to impossible to cook a steak that thin medium rare. I showed the bartender and she agreed and talked to the manager then came back and said “Sorry” and billed me for it (on top of that there was a extra 3% surcharge on the bill for what they call the “Honest to Goodness” service fee, unbelievable!). That was it, no offer of anything else or a replacement. The manager kept looking over us but did nothing. He was standing at the door and didn’t even say anything to us after we paid and left. Save yourself some money and the aggravation, there are a lot better places in Oakville than Chuck’s Roadhouse with not only better food but better customer service. Based on what I saw I’m going to assume that this is the way the whole chain is run so I’ll avoid all of them in the future.

Hanna Levin

Waited 10 minutes for a table, waitress came to our table very quickly and our nacho order came quickly too. Nachos were great. We ordered burgers which took forever, but were very good for $6. It came with lettuce tomatoes and a pickle, the patty came well done and the bun was toasted. I’m pretty sure the order was never put in but the waitress apologized for the wait time and made the nachos on the house. Overall prices, atmosphere, food and waiting staff was good they just need to work out the kinks of being a new restaurant. We had to ask for waters to be refilled and they didn’t give us condiments when the fries and burgers came. I will be going back and I’m going to spread the word about this place!

Brian Fullarton

I used to Like this place. Was Great food at reasonable prices. Previously said..You can get a great burger and fries, Not any more. Today we got takeout burger and fries. Was the worst ever. Fries cold and hard, burgers dry and tasteless. Like last weeks leftovers. Better to go across street at Mc chicken place. Seriously gone downhill !

Sonali Patel

Wonderful place to dine with family and friends. The staff are very helpful and upbeat who share the passion of great food and warm environment.The menu provides a variety of options to select from and the food is delicious as always will definitely go back Amazing spinach & goat cheese dip ever

CleavableEye8

Good burger, service was fast but there weren't much people there

Kimberley Graham

Our server Courtney made us feel super comfortable & relaxed. The food was amazing and atmosphere was chill and fun! Great value too! Definitely going back! ????????

Jeremy Kritzer

Great atmosphere with quick service and good food

Darlene MacGregor

Good food, fantastic servers, great prices

Hope M. Pelufo

Excellent staff, very friendly. I can review the menu not only for what we tried this visit, but for what we have been ordering for takeout. They make the best corn biscuits I ever tried in my life, including in the South. Their very affordable steak is absolutely perfect!! Highly recommended salads. My partner ordered a dessert and it was a huge gooey delicious dish. I have only good things to say about this place. One of our local favorites! Grateful to be able to dine out at the patio. Not recommended during the hot lunch hours, though.

G Mail

Wonderful staff, and that includes the manager who we had a nice conversation with. Very friendly and outgoing.

Bennie Boos

Customer service is the worst ! Not sure why we come back .

Brad Rabbie

wendy barker

Food was good ribs were a little tuff but tasted really good

Kanna KVS

Awesome bbq ribs and wings and great customer service. Pls be mindful since the restaurant is currently allowed maximum customers of 10 only at a time. Let’s make sure all get to enjoy their dine in experience.

Steve Yearsley

Nick S

Was great food and Service

Darlene K

waitresses could be nicer. expensive.

Christopher Wall

Good food Fair price

Steve Forsythe

We were here Sunday afternoon, 3-4pm. We had fish and chips and the big chuck burger. Fish was good but the fries were not crispy at all, kinda disappointing. The burger was burnt around the edges and dried out in the inside. We should have said something, but the waitress never came back for a quality check. When she did return with the bill she said she was glad we enjoyed our meal? We didn't say we had. She just made that statement. However, we were there the week prior on a Thursday with 5 other people and everyone enjoyed their meal. Different cook? We will go back one more time to see which meal will be a repeat. Hopefully the good one.

Randy McLellan

Poor service and bad food! Not sure how you get 2/3 of order that was written down then use excuse that the chef lost the slip why we didn't receive the rest of our food. As well, as cheap as the food is.......hence the quality! NOT A STEAK HOUSE! Off my list.

Blake Antonello

Love the staff, love the food!! Natasha, Jocelyn, Sarah, Alanna, Carolyn, and more, are all rockstars!!!! Staff paid us tons of attention, nevermind the great pricing! Will be back again because service has been. Amazing!!

Melissa Forster

Service

Adam H

Food and service was good but they add an extra 3% tax on your bill and then when I asked it is for incase Meat prices go up. I am sure if prices go down the tax will be there still.

Valter1

My partner in crime and I went to dinner Saturday evening and we enjoyed absolutely everything! The server was on top of everything and up selling so casually and not pushy. The bartender was great to help everywhere and everyone. The hostess was busy clearing and cleaning tables and tending to the customers at the door, she was so sweet. Our meal was wonderfully cooked and we didn’t have to wait long for anything. Thanks for helping us have a great evening out!

Rick Bertran

Best affordable half rack of ribs and fries!

Cookswithbooze

Arrived for an early dinner in anticipation of how popular the restaurant is, there was still a little line up but not much of a wait. Attentive service, good food and reasonably priced. Highly recommend.

Sai S

Ordered burger and smoke meat sandwich with corn for an extra charge, and loaded French fries (delivery) - food was not cooked, soggy, corn was burn and greasy, and fries were very old and soggy. We politely called to complain about food. They said they would look into and call me back. An hour later I called back to see if they had a solution to give us. I was told they still haven’t looked into it but they will call us back……needless to say we won’t be giving any business to Chucks Roadhouse.

4 Realz

Not impressed, the one In the falls is much better. Food was over cooked, waitress wasnt the best.

David Bennett

Great service from our server Dominic, prices are very fair, foods hot, drinks are cold. Been here 5 time’s or so and never a complaint!

Northern Traveller

Great food, even better prices. 10 people ordering steaks and beers and a 200 dollar tab. Pretty hard to beat.

Alexandra Sloan

Solid food at a good price...consistently. A go to place.

Estelle Nadon

Cold beer. Good food. Pretty ladies. Enuff said

kitt h

Management staff is a joke staff are rude and condescending. This place definitely needs a new manager or owner if they want to succeed definitely feel like the staff have potential if they had proper leader ship

Trudy Nagy

Great food and service and great price!

John Kennedy

Great food. Servers do what they can but service is slow.

Edith Gate

Not the best visit this time. Nachos in size are alot smaller then before. Bruschetta bread was cold and cheese was not even melted flatbread was overdone.

Tommy Perrie

crystal deline

Kira W

Nice place clean, great service, however my big chuck burger was just a bit crispy nothing serious. That is why the 4 out of 5 stars

Y A

To loud

Nathan Albertassi

Kevin Badmueller

Great steaks, order the Porterhouse for best value and steak! Staff doing a great job accommodating during pandemic

tu facts

Great prices, love the owner and great food too!

Jack DeJong

Good food, great price, friendly staff

William Keliehor

We had a short wait for a Saturday afternoon since we were told we would wait around 45 mins or more but it felt more like it was 20 min or less. With covid at the moment the wait time is due to limiting 10 diners in the restaurant but I’m not sure about the bar area if that’s included since the people that were waiting were drinking at the bar. We already knew what we wanted & quickly ordered the steak with lobster. It came out fairly quick compared to our last experience at a different location. This steak with lobster plate was to die for! A piece of heaven!! The steak was juicy & the lobster was too. Our waitress seemed to be the only one waiting tables at the time so the manager chipped in to help her. He didn’t tell us his name but his service was great, friendly & quick. We were asked every 5 mins it seemed by both our waitress & the manager if we needed anything or if everything was alright which is never a bad experience. I would love to come back to this location if I lived in the area or closer. HIGHLY recommend!

Dan Costa

Good prices

Jennifer Schwab

Was served rotten chicken..and they told me it was flour..too bad they dont bread it and flour is not yellow and sticky inside of chicken.. My boyfriend and I both became sick off of a bite each..salmonella much? Service is good but the cooks look like kids who dont have a clue..after three consecutively messed up meals we wont be back.

Cathy Chambers

Best Restaurant I ever visited!!! I went there before few days and I really like their service and food. I’ll definitely visit this place again.

RUST FREAK

Their chicken parm was great and the atmosphere is cozy. We'll be back.

Seth Panagapka

Went for a drink and half price apps tonight. Food was great. Shannon was our server and she provided prompt, friendly service. The owner David was interacting with the guests, making sure they were having a good experience, which is nice to see. Will definitely be back!

Keanu Nasrala

Steak was rare. Took over an hour to get our food. Others in group had raw chicken and managment took no responsibility.

Ryan Oliver

Fantastic food. Never had a bad meal. Waiter was good too

Meg Quine

2 pot roast dinners and a pitcher of beer, hockey and basketball on massive screen, and fun loving, lovely servers for under 40 bucks.....yes...I'll be back.

Kaileb Turner

Had dinner here and unfortunately my quarter chicken kind of tasted a little off. The manager could not do enough for me. He is a wonderful asset. He went above and beyond. I didn't want to say anything especially at this time but he thanked me for being honest and understanding. When I was leaving the establishment he had a steak dinner with corn on the cob for me to take home. I told him he did not need to do that but he insisted I take it. Just wanted to let you know how wonderful he and his staff were Will definitely go back.

David Nemeth

If there was a 0⭐ they'd get it. Steak came out beyond rare and then they sent it back out RECOOKED and overdone when asked for medium rare . Corn was not edible was there over an hour and they charged me half price which i can't believe they even charged me. most disorganized place I've ever been too including finding a working debit terminal .Also manager told me to go back to where I came from and was very rude and acted very childish. Manager said it was ok to reserve a steak after being cooked and what he charged me was fair when I didn't even eat the steak.

Mike Plesko

Went to lunch with my daughter. Clean place and nice atmosphere. My daughters lunch was usual Pub Grub. My Thai Wrap was barely edible. First half of first wrap was meh. Then the over abundance of the Thai sauce became apparent with the dripping down my hand. I managed a couple more bites then realized the second wrap, on its own, was absolutely soaked with sauce sitting in the dishes and dripping out. I switched to the salad hoping to salvage the meal. What might have been a waving of the oil and vinegar dressing over the salad was fresh veggies and some colouring. Soaked in one. None in the other. At least the ice tea was nice. So I let the waitress know. She asked if I wanted anything else, I said no. At that point my appetite had surprisingly disappeared. I expected a visit from the manager to discuss but had full meal on bill. At this point I had to run for a 1 pm appointment and reluctantly paid full price. Strength of a service emporium isn’t how they treat you in good times but when things go wrong. I won’t be back.

Kimberley Brewer

Andrew Macintyre

I love chuck's. I'm unfortunately not impressed with them today. Website advertises take out. I cant get them to pick up their phone. Dine in is a great experience though

Nicole George

Last few times we have gone the service has been so slow. Tonight we waited 15mins for our drinks alone.. food came out relatively fast but our waitress kept going MIA. Pretty sure one of the cooks brought our food out for us. I ordered the Roast Beef meal and my beef was so tough I couldn't even eat it and the potatoes tasted like boxed potatoes. When our waitress finally came back out we asked for waters and again.. took forever. Then we asked for the bill and after 15 mins she came back over with the bill and as we were trying to pay with the machine she said she'd be right back.. and never came back so we finished paying and left. (I should also add it was not that busy in there.) Was not a good experience at all and probably won't be going back anytime soon.

deepak sethi

Good place to spend time with friends. Server “KATE” was so humble, generous and helpful. We friends came for a nice evening to this place for the first time and she made our experience awesome.

Monte Hardy

Waiter ok, reasonable prices , terrible food, annoying manager, I almost felt like refusing to pay and walking out. 4 people, cutlery missing when food was served, burnt overcooked battered fish, overcooked steak, droopy soggy salad and a mushy piece of corn on the cob, no response from manager when we expressed our concerns.... good luck Chuck.

Ange

My boyfriend and I had went to this location last night, and had the worst experience. It started off alright, we checked in got seated and we’re given menus. And then we waited, and waited, and waited some more. Not one employee had even asked us if we would like a beverage to start. We weren’t acknowledged once. After about 20 minutes a table of four sat behind us. And to our surprise, a server attended to them promptly. At this point we decided it would be better off if we just left, and went somewhere else. Moral of the story, we went to beertown, got amazing prompt service and great food on top of it all. We always tip well, and will be returning there for our new favourite place. Not that it seems to matter to chuck’s, but you lost two good customers. We won’t be returning, as we may starve to death waiting for service.

Kirk Coffin

Fantastic prices and excellent service. Our server Madison was excellent!

Nik Fennell

Great food and friendly people

Terry Williams

Absolutely the best food I've ever had and a very fair price the service is wonderful I highly recommend this place I had the steak dinner for $25 plus side and we had an appetizer as well absolutely phenomenal we're very satisfied and we will return again

Alana Halapija

I will never order from this Chuck's again. I will drive from Hespeler to Kitchener if i want their food again. The customer service was appalling. We ordered through the website and waited 40 minutes before arriving at the restaurant. We were greeted promptly and told a waitress we placed an online order and were told it would be a few more minutes after she checked. After 20 minutes of waiting in the restaurant we were informed that our order had not gone through to them. More excuses were given then apologies. Upon giving them our order read from our email confirmation we were told they would not be selling us multiple items that were listed online available to purchase. Not because they ran out but because customers dining on the patio are more important than those ordering in apparently. The manager came and spoke with us to give us a load of excuses without actually trying to figure out a way to resolve the issues we had. Nothing was offered to try and make up for the whole situation. Not even a slight discount on an over $150 take out order. I have been in customer service my entire working life and I have never been so shocked at the lack of caring or apology for what happened. A few sorrys but mostly excuses. Upon asking if we should use another method other than the website the only response was "I dont know". I understand these times are weird and things are trying to get sorted out but there is zero excuse for that much disorganization with out any effort to try and make things right with the customer. I will never spend another dime in that location. I should also mention staff were wearing masks but some had taken liberties to only cover their mouth and not their nose while carrying uncovered food to a table on the patio.

Bev Gaudet

Came here for a birthday party, staff was super nice and cool just a bit slow w service, particularly the bar itself. Took about 15 minutes to order our drinks. I dont blame them though, they seemed under staffed. Not sure why if they knew a large party was coming... There is a bar area that is shaped like a U with a few TVs around the area. The other side of the restaurant has a bunch of seats for dining as well. To me it had way more of a restaurant feel than a bar and I was hanging out on both sides. Place is decent otherwise, looks nice inside w wood paneling throughout. Good amount of coat hangers on the walls for jackets, was pleased by that. Could have used some better and louder music for sure.

Gayle May

Dine in

Jasmeet Singh

Good place to get some sun and drinks. Patio at the front is amazing if you can get a table there.

Edward Sutch

Very good!

James Muir

I had a great time at chucks with my family! The server was amazing and the manager, Jackie, was even friendlier! I would go back in a heartbeat, not only cause of the amazing staff, atmosphere but AWESOME food as well!

Brad Myers

Recently came to Canada and was craving for some kind of polynesian cuisine. A friend of mine suggested Chuck Roadhiuse in Oakville. Boy what a place!!. Simply loved the food and their service.. The delectable appetizers. the sumptuous steaks..everything was cooked to perfection. The service staff are extremely polite and friendly and specially the Manager Jackie deserves a special mention. My wife and I had a memorable gastronomic experience and we cant wait to be back and experience their marvellous hospitality once again...????Shan

David Priestley

The food is awesome and the staff is great

Katie Amell

Very good..burgers were awesome...waitress was great..sorry didn't get her name...glad we tried this place..will be back..prices were very good also :)

Josh Ivany

We went there last night to have some drinks. The server was great and the food was good too. The only thing I was greatly disappointed was about customer service. We are international students and believe that speaking in our preferred language should not be a problem for others. The table next to us had teenagers who are regular customer at Chucks as told my the server. They were racially making fun at us for speaking in another language and were swearing at other customers too. We were polite and ignorant towards them but another customer just left the place because of them. Another issue what we noticed was there server was cool with them and did not even asked them to leave or just shut up. I strongly condemn this type of behaviour and believe that this type of issue should be taken into account. We decided to not visit this Chuck in the future.

Kundisai Mukandi

Fun place to drink eat and socialize thats not too hard on your wallet.

Frank Quinto

A place for legitimate alcoholics

Rob Kirk

Its Ok, the BS tax thing is a scam, steaks aren't the best cut, portions are small.

Jamie Gordon

Great and friendly service, although minimal drink and menu selection.

Sta Cer

Michelle Usher

So new you could smell the fresh cut lumber in the front doorway. Had the rib & wing combo. EXCELLENT!! Plenty of video screens for watching sports too!

Rachael English

David Meneses

The only pro I have is that the food is pretty good (ribs and wings combo was my order), but I couldn't enjoy my time there, since there are so many flies where we were sitting, plus there's no air conditioning, so I was sweating in there, and no curtains to block the sun from hitting us. So pretty much, the food was good, but those three things I mentioned, killed the enjoyment, and left me and the group disgusted.

Tiffany Lawlor

Amazing staff and services

Roger K

We absolutely love Chuck's and frequent this place A LOT, especially this location on Speers. The management and staff are super friendly. We've received exceptional service from Jen, Chris, Alanna, Carolyn...beside the the ridiculously competitive beer pricing...their attentive service is the main reason we keep coming back.

John F. Kennedy

Awesome value! Great service! Phenomenal food. Thanks Mimi!

Kevin Veenvliet

I had the top sirloin steak and it was cooked medium rare just like I asked. It was delicious and cost effective so I strongly recommend it.

Cole hamilton

Had a terrible experience for lunch. Took 1.5 hours to have a soda water and buffalo chicken wrap. No apology for the delay, just 'foods coming soon, kitchen is backed up'. So much 15 mins or its free lunch. Food is decent and priced right, just don't go there if you're in a rush.

Michelle Gingras

The service was great and the food was ok but they ran out of menu items. I don't know if they weren't prepared for everyone to want to get out or if it's always like this. We won't be going back to this Chuck's.

Don Hull

Service was fine. Ordered a garden salad and lettuce was brown on outside and some very limpy, although the dressing was really good (just too much of it - salad floating in dressing). Didn't seem fresh at all. Partner had a burger and said it was delicious, so I would say if you want to just go for a burger and cheap beer, this is likely a good place for that. The burger and fries looked really good - might try that next time.

Donald Cochrane

Maureen Littlewood

After reading the reviews I chose not to go. No responses from management or apologies to make it right. I chose Barley Mow instead it never disappoints me.

Jordan Kenney

Service slow food not at is best to much cook waiting period for received ur food was 45 min

Eckogen

I'm giving Chuck's 5 stars because every time I've been I am never disappointed! The atmosphere, the servers, the food always amazing! And you can't beat the price! Also, you have to try the fries and gravy, best I've ever had!

Aimee Caldwell

Good portions ,good food, nice service, outdoors sitting

Neil Gillis

The Best Ribs ever. Great price on Wednesdays.

Robert Funk

Had such a great experience! Hannah was an incredible server and Natasha was an even better GM!! Cheap prices and excellent service! Would highly recommend!

Kavin The Klaw

Burger was dry and burnt

Lee Dadson

Lots of clear TVs and good food.. service will only get better with time, over all clean and would for sure go back!

Fabi Hinton (Thee Firstlady 211 TV)

Always enjoy a quick bite here!

Kevin Chauvin

mmm the food here was so good. excited to go back for sure

Trevor Airdrie

Food wasn't as good as usual tonight. We were seated quickly enough after being told an hour wait, we were happy to be seated within 12 minutes. We had to find utensils as there were none at our table . Had a difficult time getting refills.

Kevin S

Takes forever to get your food been waiting for over an hour and got only the appetizer after that hour

George Orfanogiannis

Good size portions for the price. Lobster was a bit dry and the steak was a tad overcooked but neither was bad to the point of having to send back. Don't like the 3% BS

Alexandra Rawson

Service was great!

Janet St-Laurent

Dinner

Jon Kemp

Our most recent visit to Chucks was amazing. I dined w my daughter and 2yr old grandson - our waitress and other staff swooned over our little guy and showed him a special secret Christmas tree that they lit up for him. My daughter had a little incident that we didn't feel was a big deal, but they did. Both our waitress and manager made sure we were okay and offered a discount on our bill. They went over and above! 5 stars++, Chuck's! It was a great visit. Thank you!

Heather T

Dine in

Debbie Schetagne

Fast, friendly service. Fantastic food every time. The owner is very personable. Check it out!

Megan Meagher

quick beer while waiting for takeout was a marvelous brew! Food was good, staff friendly.

Jeff North

Always feel welcome when I come here!!! Great staff! Great food! Great place!!!! :)

April Cleaves

Quick service with a great smile by our waitress and very very reasonably priced menu without breaking the account

Larry Anastasi

A quiet evening, the server Matt was excellent. He new his business and did an excellent job making us feel comfortable and welcomed. Our ribeye steak was cooked to perfection. We will be back.

Casandra Willis

The service is ok but the meat was warm even when the chef did it twice the second was also warm and the reason that the manager gave is because I ask for my meat medium rare is not on the grill enough time to heat. The estrange thing is that the lobster tail and the butter for the lobster was also warm. I think the chef needs and the manager needs more training. They shouldn’t charge for the plate but is ok. No way we return to this place again.

aaron grass

Great prices... How do they stay in business. In any case I don't mind coming here

Gabby - O D

Popped in for food and drinks. Food was amazing and we were served by Brittany. Service was fantastic and she always checked on us. Be back soon!

Hashbrown

Very slow service, it took 20 minutes to get drinks over an hour for our dinner and I also know why it's cheap the steak was as tough as my leather work boots, I asked for medium rare and not a bit of pink at all, also the steak was paper thin. I suggest you spend a couple more dollars and skip this place.

Rick M

Met the owner an manager great guy!

Brooke Barker

Daniel Glowala [Staff]

DO NOT GO HERE! I have been to over 10 chucks locations across Ontario and thus by far was the worst experience I have ever had at any restaurant! Our server was amazing but every other aspect was horrible. We were seated at a tall table. My girlfriend and I sat across from each other. We were then told we could not do that and we were only allowed to use one side of the table so that they could walk on the other side. They moved the chairs so we were on the one side. We then requested a new table and were moved to a booth that we were told was originally unavailable. We had 4 servers ask us if we had been served yet and it seems they were very unorganized. Food size was proportionatly smaller than any other location. The manager here was extremely rude when I identified issues on our bill. The prices on the menu do not reflect what the actual price they charge you SO PLEASE CHECK YOUR BILLS. Upon trying to have them correct it I was told I am wrong even though the menu shows that it is said price! All chucks locations should be using the same pricing but this is the only one that charges you differently compared to other locations and then denies any wrong doing. At this location customer service does not come first. Wait times for everything were horrible but they seemed very understaffed. Our server deserved a 5 star review but everything else makes me leave it as a 1 star.

Alexandria-Rose Blake

Honestly, I don't know why I keep trying to like this place. They seemed very understaffed the last time I went.... The waitress was extremely rude, and not at all helpful. It always takes a while for food to come out, and when I there with a large party around Christmas time last year, there were too many mess-ups to count, including promising our group a certain table, and then changing the table without our knowledge. Food was wrong, late etc. ...... Too many mistakes to count on two hands. Their saving grace is their prices, which are very reasonable for an actual sit down restaurant. Just don't go there in a hurry....

Chris Nolan

SwAmPy NuTZ9OH2

The girlfriends fish was raw. The French fries were mushy and undercooked. The chicken was stringy and honestly not very good. I mean the beers cold and the chicken wings were okay, but not overly impressed. Will try again in a few months to see if improvements have been made.

Geri Holloway

irondude71

The food is delicious and the prices are great. The steaks are great and are a good size for the price. They also are served with corn on the cob.

Chad Clark

AAA one place . Yesterday visited chucks brockville at around 7 pm family of 4 . Ordered porterhouses medium rare and nachos . This is the best steak I have ever had in a long time . The nachos itself was a good portion to start with . This place deserves more than 5 stars . The servers were pleasant and even though the place was busy they were keeping on top of it . Management was around our table asking us how we were doing. I have been to quite a few restaurant around in this town but this one tops the list in service and food .. keep up the good work , I will be visiting it again soon .

leo renzella

Only bummer was they were out of cherries for the Shirley Temples

Lolis Hernandez

Do not go to this place its hours are very deceiving and fraudulent very bad business pratice will not ever enter any Chucks for this reason u have lost a customer for life, and will always have something bad to say about this business.

Don Woodcock

Good food great value . Wait staff a little slow.

Mark Fernandes

Fabulous location, newly built in 2019 and in a good location on Hesperia road. Food always on point, prices near unbeatable and service is always stellar. They have this dessert called the Buckaroo which is worth the trip on its own.

Constance Hammer

Burger was very tasty and the dessert heavenly. Our waitstaff gets a 10 star.

Courtney Schultz

Totally understand that it’s a new restaurant and there will be kinks to iron out, however the service was terrible. We got there a little after 3 on Saturday, there was not a lot of people so we thought it would be ok. We waited about 20 min for drinks and when our food finally came is was completely over cooked and cold. Waitress was visibly sick she was coughing into her shirt and wiping her nose at the bar, I get people have to work while sick but this was a bit much! She didn’t come back to check on us until we were almost done. I mentioned that the food was over cooked and she shrugged her shoulders and basically walked away. Finally after another 20 min I walked to the bar to asked for our bill. She said she would be right there, proceeded to walk to another table to take their order and finally came back to our table. I have never in my life witnessed such unorganized service. We were so excited about a family friendly, economical restaurant... unfortunately with the terrible service and just ok food we will not be back.

XxTurtlenatorxX 0

Slow. Slow. Slow. Cold food after waiting for 1h .. It wasn't excessivly busy either.. Didn't get any table service until we complained to the manager.

Tania Humphrey

Matthew is the best server we ever had and He was super attentive to every detailed need. My husband wanted a customized burger and he had no problem accommodating. Second time at Chucks and we’ll be back because of him! Thanks Matthew

Jeniffer Vieira

I was looking forward to trying the food at chucks roadhouse. My friends and I decided to go and try it tonight. We got seated and I order the steak and lobsters. Steak medium. It also comes with fries and corn on the cob. When my food arrived, I recieved a PC of corn on the cob which was black on the one side and crispy. The steak was bleeding all over my plate.i didnt recieved any sauce for for the steak. No butter for my blackened corn. When they finally brought my lobster to the table. My sauces were on the plate but by then the rest of my food was cold. The waitress gave me a five dollar discount like that matters. I paid 30 bucks for food I didnt eat and a beer. The food was horrible the service was just as bad. The whole time I sat there, all I kept hearing the waitress say to other customers that were complaining. She just kept saying the kitchen is a mess tonight. Not very good for business. Another table walked out and before the waitress even came back. 1 table was complained about the coffee. Just seems like this restaurant doesn't know how to do anything right. I will never recommend this dive to anyone and I will never go there ever again. Just disgusting

Joe Pollard

Excellent burger and fries for lunch Great value

Ronak Darji

Don't come here for the steak or lobster. Came here for the first time and unfortunately we were only a fan of the fries and salad. Try the burgers instead, but don't bother with the steaks.

Jeremy Drover

Great steak ! And the cheesecake was huge ! Will definitely go back .

Bethany Willyums

Dinner

Darrell Hamel

The steak was really good and Kate served us really well

AL MARSH

Great food Excellent service Very prompt Very friendly....

Marc Baggetta

Good food at good prices. Even better now that you can sit inside like the good ole days.

Sarah Gray

Awesome decor Seated immediately Awesome server very attentive I believe her name was Kim She suggested items on the menu and they were spot on Ordered appetizer and they came out less than 10 minutes yesss I ordered the ribs and wings combo with house salad and baked potato awesome!!! My husband ordered the steak and rib combo . Let's say the ribs were a lot better than the steak so we sent it back twice and wind up getting him the wings as well like me No worries and staff very friendly also clean restroom If we are ever in the area again we will definitely stop by it was an awesome experience

Lisa Austin

Came in today and the service was terrible. I felt bad for the staff as they were trying their best. The bartender looked like she needed assistance although the other servers already seemed busy with their own tasks. The manager didn’t appear to offer his help whatsoever. The food was good but we won’t be back.

Charlie Whitwell

The food and staff are the best and the price for food is great

Barbara Leyland

No wait Nice Patio COLD BEER

Cody Brooks

October 14 - today is Thanksgiving day. I get it, the staff don't want to be at work today but that's no excuse to provide subpar service. We ordered a loaded garlic bread to appetize... It was loaded with disappointment. Tiny, hardly any cheese and basically cremated. Asked for gravy for fries - pretty sure it came out of a can. It was like water. Awful. Ordered the big Chuck burger. Double patties, yes. Double cheese, yes. Double bacon, nope. OH WAIT! It did have two tiny slice of cold bacon on it. I guess that qualifies as double bacon. Sister in law ordered a salad as a side, it showed up as a huge bowl. Side of fries arrived with her burger. I get it, the staff don't want to work on a holiday. But this meal was a culinary genocide. As a chef, I'd be embarrassed to send that food we received off the line.

chris cassibo

friendly wait staff, amazing bar staff and hot food! wait time 30 min to be seated for table of 4 during busy dinner rush= worh the wait, although our vegetable (corm)was missing from our plates we enjoyed our meal and did not complain, we would have liked to see this reflect on our bill with a little discount but I think they just forgot to plate it. the atmosphere is wonderful, we truly enjoyed our night out and will be back.

David Moore

Great food. Beers cold and a good price. Staff is friendly.

Jason Armstrong

Food takes waaaay to long

Revolution Hockey

I very impressed not no more crabby here! Lol considering reviews of past comments that of negative reviews... I seen more busier of busiest on evenings. Kept same staff and kept place to it's cleanliness! Even get to inter act when games do play goaal buzzz Jays HR or run in... buzzzzzz! Lol note song I love this place (bar) LoL

Marie-Claude Briere

Ed Withnell

I am being extremely generous to even offer the one star rating. If you like cheap domestic beer and bad food wrapped up in family restaurant setting then this is for you. Otherwise stay home. Awful place.

David Lu

Been 4 seperate times since opening and still yet to see the big deal. The last visit last week is the reason il never go back now... Not only did it take 10 minutes to get any recognition we ordered out beverages and still haven't gotten a menu so we asked. So we waited another 10ish minutes while the waitress chatted and had a grand time as our beers were poured waiting at the bar and still NO menu! We attempted to flag the waitress and she went to another table!! Needless to say not going back. Gave 4 times an attempt and so guess we will continue to go Zanders.

James Hunter

Good food good people

lorna fletcher

Awesome dinner with the fam last night and service was excellent. Cant go wrong with chucks!

Maria Barrett

They are usually pretty decent place. We ordered from there today and my son lettuce was bad. I was so glad I caught that before he ate that he would have had food poisoning. Waste of 50$ for the meal

David Villanueva

Good experience. Service was good. Steak was cooked to correct doneness. Corn was cold. That's the only negative. Continues to be a GREAT value!

joshua forsyth

Jeff Jarman

Ordered a pint with my meal...halfway through it I noticed something in the bottom of my glass. I fished it out and examined it...it was a piece of chicken skin! How does that even happen? So I brought it back up to the bar and they gave me a fresh beer. Had a few sips looked down in the glass and saw something in the bottom of that one too. The food is pretty good for the price, but I suggest only ordering bottles of beer.

Marnie McLardy

Food is blah not a huge fan (I can be a picky eater) but wasnt like I'm coming back for the food. Was not impressed at the level of volume at this location. I had troible hearing my table and the owner tried but was a bit wish washy when something was wrong she did absolutly nothing to fix the issue after being at my table 3 times that night. ( think she forgot she came ahha)

Brad Houle

Great staff, prices and food. Location is perfect. Free parking on site.

Steve Thomas

Awesome location..owner and staff are very friendly and go above and beyond

Riley Flaux

I went there the other day and i absolutely loved it! We would definitely come back. The food was amazing and the service was great. My steak was cooked to perfection.

Karen Melrose

The chicken I ordered was very dry.

Rehanna Bachan

Very Poor Customer Service! I placed an order for takeout for a family BBQ meal and when received I did not get one of the items but got a substitute instead that I was not informed of nor do not eat. When I called back the waitress was very rude and had a really bad, sarcastic attitude. Never ordering from them again!

Carlo Barberi

Alyssa is a great server She always welcomes us with a big smile ????..she is one of the sweetest people we know

Chris W. (Seastone)

Came here on opening day for lunch and was pleased with the service and prices. The burger I ordered was a *real* burger, and beer prices were super cheap. Can't wait to go back!

Danny Forget

First time going to this location and it was great. There were about six of us. We went after 9. We ordered a ton of food which didn't take very long to come out. The quality was great, atmosphere was good,and prices were amazing. We bought four pitchers, two drinks, 6 appetizers and ended up paying alot less for each person then if we had gone to another restaurant and gotten one dish. Great experience definitely will be coming back and would highly recommend

Joe Beaver

Chuck's Roadhouse offers value when you have a hankering for a steak or roast beef dinner. It doesn't pretend to be upscale, and the food (I ordered the roast beef combo plate which comes with mashed potatoes, gravy and a third of a cob of corn) was reminiscent of my university cafeteria - a bit too much salt and a pre-prepared feel. Yet, I would go back to try the steak. For a 10oz top sirloin at $16 it's worth a try. Lots of other roadhouse style food too.

Samantha

They charge a 3% "Honest to Goodness Fee" on top of everything. The waiter said that it keeps the prices of the food lower. The food was decent and it was still a good price even with the fee, but I'll never eat there again based on that sneaky business practice.

Richard Smith

veal rib steak was delicious fair price

Jagorllil Hakorhlif

Absolutely amazing service from Crystal. Highly recommend!

Kyle Brown

Bob Tutt

Judy Skirrow

Excellent birthday meal mid-afternoon Sunday. Service Excellent.

Franklin Puello

My waitress Natasha was extremely kind and helpful towards us every time we come by. I highly recommend Chucks

wes mcdowell

Best food and best customer service

Suzanne Gray

Service

Kendra Lex

Meal type

Alec Darling

Did not have a pleasant experience at this location. The burger tasted like frozen patty. The most expensive steak on the menu was nothing to brag about. The steak was overcooked and the waitress just apologized about it. The place was not busy enough to account for the lack of being properly looked after and having to looking around for the waitress to flag down. Positive note, cheap drinks, but not a good food experience

Abhishek Sahi

This restaurant is the one I always prefer. I go to a lot of restaurants but to this one I keep coming back again and again. The crew is very friendly and the cuisine they serve is so fresh and tasty. I never decline to have a decent meal in this restaurant. I recommend this place with pleasure.

Judy Boyer

Steak was cook just right awesome job, great service

J G

Austin Worton

Horrible service. Will not return to this location. Never seen so many waitresses either standing at the front of the restraunt and chatting with each other or 4 of them sitting in a booth wrapping utensils. Pretty sad when the bartender noticed and had to say something to our server.

Greg Wildey

Service

Derek Green

Good customer service. Great nachos.

Avery Hopkins

Very busy place, must be good food, we left after 30 minutes waiting for a table.

Cat Lady Katelynn

Service

T W

Definitely puts the Niagara falls Service to shame. If you wait to try Chucks I'd go to this location. Staff was friendly and our server was on point.

Kelly Saylor

We booked an upstairs room and preordered food for a party, only to find, upon our arrival, that the room was still occupied and food wasn't going to be ready. I gave two stars because our one server, for forty people, was fantastic and food tasted good. Good frontline staff, poor management

Nicole MacVay

Ginny Smith

Service was kind. I ordered a steak and it came with corn. I cannot eat corn. I couldn't switch it out. So I went without and paid no difference. Limited inflexible options. Clean.

Dave Scrivener

The Steak I had was perfectly cooked to med. rare ..but the corn cob was cold and being out of season I didn't expect I would like it much anyway ..the fries were Awesome too ! Also think the prices are very good ..the only complaint for me was the Music is Too Loud !! Service was very good too ..monday nite not busy no waiting..

Carrie Hill

Terrible service and poor quality of food.

Tim McKinnon

Tried this one after having not so great experience in Napanee and it seems this isnt much better. Food was flavorless and the Cesar tasted watered down. Complained to waitress who didnt seem to care much as the bill came at full price and nothing offered to us such as a fresh drink.

Louise Canning

Stumbled upon this place after visiting the immigration building. Nice spot great food and service.

Juan Obaldo

We come here 3 to 4 times a week. Love the food ( steak bites are awesome ) and staff is awesome and friendly. Prices are very reasonable. Great to see people out and eating out in the patio.

Kerry Scott

Service was horrible!! Can't say anything about the food as it still hadn't arrived after 1 1/2 hours. We paid for our drinks and left after voicing our displeasure. Waitress said steaks were STILL on grill, even though place wasn't busy. Never again.

SB

Went to this location for an early dinner today for the first time with my family. Loved the food and the ambience. My smoked meat was delicious and my son loved his stake and lobster. Canadian scooner was for $6.50 .Awesome food and drinks at that price are hard to match . Definitely coming back as my kids just loved this place .

Mykal Donald

Our server, Raeann, was amazing, she went out of her way to please our large party. She's a 6star. Food was as expected and earns the 4star rating.

Mat Abraham

We liked the food, but it was the service that was extraordinary! The side soup we got was not to our satisfaction, we didn't think much about it... but we happened to mentioned to it to the waiter, when he asked how everything was. They apologized and really went over and above to make sure we left with a good experience. Thank you to our server, Kyle, and the blond haired manager (Vicky? maybe).

James Nelson

Couldn’t make a steak right, couldn’t bring dinner to a group at the same time, waited over and hour for a second beer, avoid this place like the plague

Tejas Uperiya

Had the rib eye tonight. Salad was ok. Corn on cob was mushy and completely cold. But... steak was delicious! Beer was cheap and service was good. So, overall value was very good for a steak and a couple of beers.

Scott Hardy

Michelle Gushue

I'm sorry for giving a star. They dont deserve anything but to shut down. I've never been so disappointed in any establishment. WE WAITED 3 HOURS FOR FOOD & AN HOUR FOR A DRINK. Food was over cooked as well and every plate on the table was missing something. I CAN'T EVEN GO ON ANYMORE ABOUT OUR EXPERIENCE THERE BECAUSE IM GETTING ANGRY WRITING ABOUT IT. IM THAT DISGUSTED. WARNING WARNING STAY AWAY IF U DONT WANT TO BE WRITING A REVIEW LIKE THIS. ERRRRRRRR

creativemind26 los

Staff is all over the place, lobster taste like it came out of a dirty tank full of feces, steak was 3/10, ordered mashed potatoes terrible must of been from the night before. Improvements needed at this location asap.

Mike Hvorup

Anne/Lilianne Quarterman

Great Chucks burgers and BBQ chicken breast at very reasonable price. Draft is cold

KELLY & STEVE NORRIS

Great value and delicious food!

DonnaF

Bad experience... 1) Told the manager I am waiting for my friend who will be here in 20 mins...she came after 10 mins and was upset that my friend didnt show up. She continued to ask where he is comming from which doesnt matter 2) Waitress told us we have Covid instead of asking us if we have Covid on the questionaire 3) When I told the waitress they should have a happy hour like the half price apps after 9pm She stated "No they should not" 4) We had a 1 hour time limit to eat which is fine because of the Covid rules...however we were given our bill with 20 mins left without us asking for it 5) Waitress needs to understand that tips are optional and not mandatory....seems like she treats customers according to how much they tip

Corey Boileau

Love this place, food good, prices great

Lorne Weatherhead

Yvonne Wills

This place is the WORST! I have no idea how they're still in business, but I'm sure they won't last much longer. Food is disgusting, that is if you have an hr to wait for it before walking out. Service is terrible, manager was a complete clown. Read through the other reviews and you'll see they are consistently a let down. Go to Zanders or Sociable instead. This place is garbage!!

pam simmons

wings were excellent ribs not so good and dry service was good when they did arrive but not regular

Jaime Scribner

Had dinner tonight around 5pm. Good food, good service. Our server Cassidy was friendly and very informative. Nice atmoshpere. Will definitely be going back!

GeriandWalt Wilson

Brian Lower

Not happy at all. Our clubhouse sandwiches were sparse in contents. My mushroom melt was overcooked and contained burnt mushrooms and over melted cheese. The service was slow due to an inattentive server and apparently a new cook.

Trevor Vautour

Excellent server! Great steak and lobster deal, really enjoyed my meal. Will be back!

Sharon Sanders

Great staff, good food although a bit too much salt in the gravy

William Sheppard

Good quality food for a reasonable price. Nice to see a new restaurant opening in St. Thomas.

Matthew Beckstead

had the rib eye for lunch very good

Lisa Stanaitis

Have been here several times and never been disappointed with their food or drinks! It's delicious and fairly priced! Steak was cooked perfectly! Cheap beer prices!! Always a win! ????

Donna Ledo

Great for an affordable, fun lunch or dinner. Food is decent, don't expect anything amazing.

Rick McColeman

Dan Hildebrand

ordered chicken wings for lunch yesterday, had food poisoning all night.

Lisa Oliveira

Long wait but food was good. Server needs trauningbhow to deal with customers. I was never told how long it will take for my order to be served no one bothered, nothing. Only thing good was the food.

Matthew Armstrong

Awesome place great prices

Thom Powell

Sam R.

Love this place for the simple fact that the food is cooked to perfection and service is marvellous. Specially the Lobster tail dinner is to die for. Jackie needs a special mention as she made us very comfortable ,we will keep coming back over and over again ????

Michael Mallette

This establishment has good food with a nice variety on the menu. It is very reasonably priced. Great place for watching sport events with ( or without) friends. Good selection of draft beer at a very reasonable price. It is also conveniently located just north of hwy 401 .

Trisha Quarterman

G Magee

I’ve been to a few of the different chains and this one is by far the worst. Almost everything you order ends up tasting foul or old. I highly recommend avoiding corn, salad, and their fries. I’ve been to this location three times now (since I love chucks usually and it’s the only one in my are) and each time they’ve given me probably the worst plate of food I could have asked for. I once ordered the fries, they came soggy and smelly and had a wild aftertaste that made me lose my appetite, the following time I asked whether I could substitute the fries for a salad, also disgusting and I had to pay extra which they didn’t think to mention. And the corn looked and tasted like it had been left out for a few days. I get making a few bad dishes here and there but it’s a serious problem if you provide this kind of quality regularly. The servers had a very sarcastic and rude tone almost each time even though I rarely spoke or said anything bad. I’ve learned my lesson and will drive 40 minutes away to the next Chucks.

HM Stewart

Kate was our server tonight, she was fantastic! Great server experience!

Nick Kakoulli

Steak was excellent, but their choice of alcohol drinks sucked. One of the cheaper bills I have had. If you don't want alcohol it's a great place for steak

Kyle Frey

The place was slammed unexpectedly. Please keep reading. This is a 5 star rating because the lady manager worked her backside off waiting on tables, bussing them and taking orders. We were disgusted that two "men" snuck out without paying after drinking 2 beers each when their meal didn't arrive as quickly as they wanted. Our food was great and the manager and wait staff were stressed but exceptional under the circumstances.

Hanna the Humble Bard

As nothing will replace philthy McNastys, im here to say they go about as far as they can to do so. Service is good food is affordable and beer is even more so. If u have up on Drafted as we did, you are defiantly safe to try Chucks as it is in no way like it's previous establishment!

Michele Broad

Came here the other night, great food, great ambiance, great service. Seriously, the waiter was HOT. Wish I got his number. I think his name was Ethan? Such friendly and warm service, will def become a regular here, if not for the eye candy then for the great deals!

Riley Faehey

Went for the Wednesday ribs. There pretty good - 2nd time going for them. Keep it up

Alex David

Our server was Rishika she was amazing Food was good Service was great Prices are great

Mark Drummond

We dropped in the one Saturday, we have been to the one in Hamilton many times. The only disappointing thing about our visit, was the one server. after his shift he sat at the table by us with some other customers, drinking and getting loud, going on about how bad the owner is. Making comments on his nationality calling him cheep. we heard one sever tell him he has had enough to drink, and then watched as he got the other people at his table to order more beer for him. we were very shocked to see this happing. after we paid our bill and were on our way out, we ask a server what his name was and we were informed his name is matt.

Kevin Quinn

Decent. Ribs were burnt and dry but my chicken club was awesome. So you get a 3 star...

Kelly Brewer

We went there for Father's Day this past weekend. Due to covid it was all outdoor eating. We ordered our food to go. It was dead outside, only 3 tables being served when we got there. We placed our order (cheeseburger and fries and nachos) we asked that there be no garnish on the burger and we were told that mustard and relish would be on the side to put on ourselves. Perfect! We were told the food would be ready in 20 minutes. We came back to pick it up and waited over 45 minutes for the food. When we stopped to eat there was no condiments for the burger except ketsup and the nachos were ice cold, the cheese wasnt even melted. We will never go back to this location. Very disappointed!!

Tweeking Tutors

Well nothing special by any means . . Price is pretty decent but it also shows in portion size and the music is played so loud we could hardly talk to eachother . . Service is slow and food was alright . We did not have the ribs or steak so maybe that's why it was not good for us . We had a buffalo chicken sandwich and a roast beef on a bun . We may go back but not in any hurry to go back

Jamie Vanderspank

Very good and great service

Alison Knapman

Excellent food prices & service

Kim Gardner

I expected some hiccups with service as it was first day of reopening, however the level of incompetence we were met with was far worse than i could've imagined. We were seated and had just started to browse the menu. 2 minutes later a server attempted to serve us another tables meals. Common sense should direct the server to know it doesnt belong to us as we are still looking at menu. Quite some time later our server came to take our drink order. Since we had waited so long for her to make a presence we were ready to place our drink and food orders. Another 20-30 minutes passes amd we have not received our drinks. We ended up asking another server about our drinks. She found our server who finally went to get them. She arrived at our table with drinks and promptly apologized saying she had forgotten about us. A few minutes after drinks finally arrived our meals showed up. My chicken was extremely overcooked and extremely dry..however it was nothing compared to the black and crispy/rock hard burger my boyfriend received. We then had to wait even longer for them to remake his burger. I chose not to wait for refire of chicken so i snacked on the fries and took the chicken home to my dog. Must say even she didn't seem impressed. I do not recommend this restaurant.

Karen lavallee

OIR GIRL NIKKI IS THE BOMB ???? MAKES THE BEST COSMOS GREAT PERSONALITY. GREAT SERVICE ????

Julia Lazenby

Unfortunate experience. Went with my family yesterday for lunch. (2 adults 4 kids). There was maybe 2 or 4 other tables of people there when we arrived so not very busy. Ordered our drinks, those took a little while to get out to us, and ordered the food. Took a very long time to even get out starter. (Nachos, maybe 45 min?) And over an hour total til our entrees came out. Food wasn't that great, wasn't even that hot, the pasta dish came out with the wrong sauce so I asked to change it, it came back fixed but just barely cooked. Apparently they were training a new guy in the kitchen and apologized a lot and comped our app but it was still over $60 for a pretty disappointing experience

mike whhe

Crystal is the best❤️

Carol Beckstead

Prices, food and service great

Meegan Galloway

Super friendly and inviting staff and a wonderful atmosphere!! Definitely visit if you can! Everything was very well distanced so there was no feeling of being unsafe!

Patrick Allen

Great food, great prices and excellent service Daughter and I dropped in - steak bites and chicken wings. Steak was cooked perfectly and the chicken wings cooked through AND crunchy. Can't go wrong with $4 pints either! We'll definitely be back the next time we're in Brockville - we'll try the Ottawa location next.

Big Heart Racing Stables

This is my regular evening hang out joint! Cheap beer and good value menu… Bonus: The apps every evening are half price after 9 o’clock… Great staff and very friendly… and like the theme of Cheers says: people wanna go where everybody knows your name!

Jayden Tinianov

Service was quick and efficient. Food was delicious. Not sure why all the bad reviews for this restaurant because it was just the opposite.

Gail Pilon

My husband and I ate at your place and had the worst experience. We ordered the lobster dinner and the lobsters were tough the fries cold. Corn soggy and cold the butter for dipping was not butter but water and lemon. We did not send it back tried to eat it. We told our waitress it was awful we tried to speak to the manager but she came out very defensive and she did everything but called liars when we complained. She would not listen to anything we had to say. We paid over $58.00 for horrible meal. We will never go back there and I would tell anyone else not to go.

Dan Weier

Food was ok. Waited 15 mins to get a drinks . Over 25 min for our app. Very poor service. Waited almost 10 min to get extra chips with our dip.

Kevin Jose

They should improve the customer service. But the price and quality of the food is pretty good.

Carol Nicks

George and l often visit CHUCKS, We find the food wonderful, service is perfectly fine, food is delicious We will dine there soon as it is open again.

Michelle Hofstee

Best service ever. Always coming back. Love st thomas chucks !!

Veronica A

Did not like the food at the potatoes taste like they came from a box cold and no flavour chicken

chris maltasante

The only reason I am giving it a star was because of how nice the server was. We went to try it as a family this past weekend. It was quiet and the server was quick with our drinks. The food is disgusting. I got the burger and fries; fries were soggy and burger was okay. My father in law got the salmon and it was an embarrassing meal. He got a tiny piece of fish (approx 3 inch's by an inch) and a tiny bowl of salad (that was slimy and looked like bagged salad from the store). Others at our table got the loaded fries which were nothing in comparison to road House (down the road) and the buffalo chicken sandwich. I would not recommend this place to anyone and I don't plan on returning anytime soon. Do yourself a favor and go to Boston pizza or road House.

David

Absolutely the best place in town right now to be at if you enjoy great food and even better prices this is the place for you Management is amazing and staff are friendly and accommodating! Saw other negative reviews from the table of 40 beside they were being so Racist and calling the manager and server stupid names, utterly low class!!! Will be back but get rid of the trashy customers!

Meredith Ricketts

Cassandra James

Always love stopping in at chucks for the amazing service and incredible food. The prices are reasonable, the staff is friendly & the atmosphere is above par. Everytime I go in my drink is always full, food is always hot & the bill is always low. What more could you ask for. Hands down best place in st. Thomas to eat. Will always be a returning customer.

Lidia Odorico

Great food but could be more bigger and entertainment

G. Miller

DISAPPOINTING. We were a party of 6, we were told could have salad instead of fries , no mention was made of the extra charge. One if us took salad and asked if could have fries anyway, the waitress charged extra for salad upgrade instead of fries then charged additional for fries! The parties that had the roast beef were very pleased. The ribs also, however the mushroom melt burger was badly charred, the cheese hard and never melted, and my expectations had anticipated more mushrooms. Don't anticipate returning.

Alex

Solid food, would get fat here again and again no question.

Rob Welter

Kate is the best waitress amazing drinks and great apps

Emily Dignan

Honestly had a great time at chucks, wait staff was friendly and approachable. Food was good ordered 4 apps to split between friends. Spin dip and spears will be my go to. 5 stars for a Monday night pub

peter klassen

Was pretty good-Montreal smoked sand needed more flavor but everything else good-hubby loved his steak

umberto corda

Came in tonight for dinner our server Bree was great and the manager Crystal was extremely amazing she came by a few times to make sure our evening was perfect. Thank you Crystal and Bree. We will be back.

Kevin Ryan

Excellent and Delicious ???? I went for dinner tonight with my family and enjoyed our Thanksgiving dinner . My wife ordered half chicken and I ordered steak and lobster dinner . I was impressed with the size of the half chicken it was huge unlike other places around town . The steak and lobster was very delicious and cooked perfectly. The wait staff was very friendly and received quick service. The restaurant was busy and still managed to follow all COVID guidelines. I am totally ???? % going back , absolutely love the environment with music and TVs it’s the best roadhouse setting in brockville with the best menu options at an affordable price . ????????keep up !!

Martin Snead

Yikes. We went here the other day and we will not be returning. We wanted to order the roast beef sandwich but turns out they aren't offering any beef since its too expensive according to the server. So we ordered the corn bread bites to give ourselves time to think about what else we wanted. Glad we waited because the appetizer arrived still frozen in the middle and with soggy Parmasean cheese shavings. Quite possibly one of the worst things I've had at a restaurant. Needless to say we didn't order anything else after that.

Julia Verin

William Laporte

Great service tonight by Crystal. She made some great drinks for my son. Very friendly and the food was great as always.

Kerrin Simon

I was very excited to try this new establishment. Great to see new places open. Very busy which is good. Terrible service at the bar! Took almost 15 minutes to be greeted by the bartender. He took the drink order. Confirmed the order again. Then never came back. Served another bunch of people. Finally about 10 minutes later another staff member asked if I had been helped and I told her yes but completely forgotten. Was waiting nearly 30 minutes just for the drink. I was thinking about ordering food. Decided to not for sake of time. Also did not feel inclined to spend more money here. The original bartender never returned or apologized for the neglect. Things happen I understand that. No apology though. I also understand that it was very busy but what systems are in place? Who is leading this team? Managers helping? The Keg sees this volume and more yet still serves you very well and you are not neglected or forgotten. Also when mistakes happen management will come over and talk to you. Not at Roadhouse. Had one beer, was never even asked if I wanted food nor presented a menu. 55 minutes for all this. First visit here and most definitely last. Below is what their Website states...sadly untrue. At Chuck’s Roadhouse we are here to serve you and want to ensure you leave with a smile on your face every time.

Brooke Ireland

Where else can you get Steak and Lobster for $20

Paul Fitzgerald

Had steak and lobster steak was perfect medium lobster tail was decent size very good mashed potatoes and fried mushrooms thanks was happy and delicious

Trevor Boyer

Worst time ever we order are drinks and because we didn't order beer we sit there for 20 mins and no one came back to take are food order. So in less you want to drink there don't go there it a joke. We left and the Manger ask why we left we said cause no one wanted to take are food order. She said oh well have a good night. Don't go there we won't be going back

Beate Volzke

You change your menu way to much. We just get use to something and then bamb another menu change. Way to lose customers.

Shasta Couillard

I was not impressed with anything at the Brantford restaurant my baked potato was so cold the butter wouldnt melt . I asked for medium cooked porter house steak it was way over cooked and almost ice cold absolutely no flavour we waited for over an hour for our food and to recieve it cold was awful. It was my first visit and I wont be back 94 dollars for a meal that was the worst ive ever eaten .My wifes meal she ordered loaded cheese fries and the cheese had been melted but the fries were so cold the cheese had gone hard again .The bacon on her fillet mignon was burnt but the steak was cold also the worst meal she had Will never be back Walter Comer

Hayley Mander

The atmosphere is great even during this Covid-19. The food is great, affordable, awesome meal deals,

Ed Thompson

Prices are good. Food is always good. Cool place to hang out for a few drinks.

Kenz Murdock

Amazing customer service good food no problems I recently took a take out amazing job no problems at all!

Beth Andress

Grace Brooks

Alvin G

I was here last night and had a terrific meal. Food took about 25 minutes to reach the table which is fine. The service was very good and the atmosphere was great to watch the raptors game.

Peter Poydenko

We had the all you can eat Caesar salad. It was quite good. Service was good but because it was abnormally busy the wait for food was a little more than expected. However the staff worked valiantly to make sure everyone was looked after

Ed Teague

Awesome food! Amazing prices! Come check it out. You won't be disappointed

Joel Schutt

They got rid of the buck a roo. Slow service constantly

Riley Scandlan

Very disappointed with the service today Our order today was super cold ribs was extremely hard and full of fat, we order nachos with out jalapeños and we got cold and with jalapeños,quesadilla was cold garlic Bread that we pay extra for cheese come with out cheese and super hard ... we order from this restaurant before and today we have a really bad service . After we report to to skip the dishes they refound only $40 of $100 order absolutely ridiculous ....

wayne lefebvre

Reserved a 7:30 pm, 4 person table for patio. Patio was almost empty but we were none the less sat at 7:50 pm. Server service was fairly chaotic. Food delivery was slow (20 minutes). Ordered fish and chips but the battered / deep fried fish was obviously also flattened by a spatula in a frying pan seemingly to warm it up after sitting for a while. Other presented foods also not up to par. A disappointing visit to a restaurant we had not visited before today.

katie Ironside

We JUST got home from Chuck's Roadhouse in Fort Erie, ON on Garrison road where we have been a few times in the past. The very first time we went there our server, food and overall experience was GREAT. Since then, we have encountered a lot of inconsistencies with the food and service. Tonight while our steak (ordered medium rare and received a bit on the rarer side) was very good, all of our fries were cold and dry (even our 10 and 5 year old boys didn't want their fries. Not even with ketchup/vinegar) the sides of corn on the cob were not grilled, but cold and squishy/soggy. My husband ordered the steak and lobster tail, and the lobster was puny and overcooked/rubbery). While our server was friendly, she didn't properly introduce herself or tell us her name, was dressed quite frumpy and her hair looked as if it hadn't been brushed in a couple days. We saw her a total of 4 times throughout our meal and had to flag her down 3 of those times. We had to ask for side plates, napkins, utensils and condiments as our meals were later brought to us by another staff member and we had nothing to eat them with. My husband's beer was cold, but flat as well, and his 2nd out of 2 glasses we had to ask the staff member who brought us our cutlery and plates etc for because our server was nowhere in sight and had forgotten about it. The past few times we were at any Chuck's location it was the location in Niagara Falls, ON where the food, service and experiences have been great every time. We went to the Niagara Falls location earlier tonight, but decided to go to the Fort Erie location because being a Friday night the Niagara Falls location was packed and would have had at least a 30 minute wait. We should have just waited the 30 minutes. We will NOT be dining at Chuck's in Fort Erie again.

Joe S

You need to get the biscuts with cheese OMG they are so good

HutchOnTheRadio

Chuck's Brantford. Family sports bar. Can't beat the $6.00 burger. Wednesday rack of ribs. And of course the beer prices. Visit regularly. Friendly staff.

Tammy Felts

Great food and great service

Ronald Ryckman

Requested RARE steak ...got well done...server was excellent and returned to kitchen. Second steak was rare ...great but I had cold 1/2 eaten baked potato to enjoy with it instead of a fresh hot potato which would cost maybe 50 cents and would have appeased any customer.

Ginny Kerr

Dennis Millward

The atmosphere is too chaotic and sent me into an anxiety attack. Too much visual /auditory stimulation for what I was hoping to be a nice lunch out. Left after ordering water because the atmosphere felt too messy and chaotic.

Kevin Gabriel

Excellent service!

Kevin Johnstone

Amazing service! Great food! I recommend the Montreal Smoked Meat sandwich, soo delicious and very filling. Definitely will be back!

Stephen Smith

Stay Clear, prices not as advertised. They advertise $4 drafts and charge more

analiza gonzales

We ordered nachos for $15.39 and what we got is not even a quarter of bag of nachos and cheese and the toppings are not that much. The Caesar salad on the side of the porterhouse that we ordered is not even big enough to warrant the extra charge of $2 something over having fries. Wish I can add pictures so could see

jack vanerp

We had a great time tonight at chucks after a long awaited COVID wait! Kate served us and was awesome! Will be back soon.

C B

Food and service are great. Prices are great. I'm actually not sure how they can keep their prices as low as they do compared with other like restaurants.

Tara Dynes

Great place tonest but lost my business when theybsaid 6 max people, the baby shouldn't really matter to make my party over the limit. Kelsey's is across the street and accepted me with no problem!

James Riley

PLEASE BEWARE OF THIS RESTAURANT !!!! My Boyfriend and I went here last Saturday evening to have dinner, we were celebrating our anniversary. WE GOT FOOD POISONING!!!!! It's the only place we ate, the only thing we consumed that our child didn't. He did not get sick.... And nobody in our lives has been sick either. I spent a day in the hospital, and it was confirmed that we had food poisoning. I called to make a complaint and notify them that they gave us food poisoning so that this won't happen to anyone else. The girl who answered the phone was polite and apologetic. She said she was passing me to the manager. The manager came to the phone and he didn't handle the situation right at all. He was rude to me and said ...I'm sorry, that happened to you, but there's nothing I can do for you. He told me I shouldn't be calling the restaurant... If I had a problem I should call the health and safety board... Never once did I ask him for anything... I definitely don't want to eat there again. I wasn't asking to eat there again for free.... He treated me like the only reason I was complaining was to get something out of it... I wanted to notify them of the situation and maybe they should take a look at safer food handling. But if you had good customer service you should voluntarily reimburse the customer for the meal... You handled it terribly. I will never eat here's again, and nobody else should either.. Bad food handling Bad customer service Go somewhere else This is written by my girlfriend Meaghan Summers..thought she was on her own profile.

Mélanie Valade

Richard lake

Amanda Smith

While the service was excellent I can't say the same about the food. It was generic at best. Nothing special about the food at all. It was basic and lacked both flavour and presentation. Pulled pork was dry on a basic bun and the salmon was soggy. The side salad looked like it was from a bag. The restaurant was clean. Staff seemed professional.

Judi Montgomery

I went to Chucks for dinner and we were sitting at the table and the umbrella blew up from the table and hit my head. The manager on duty did not apologize, and gave us a rude attitude after we asked to move tables. The server Nicole was very rude when my order was messed. The manager did not offer a free meal after the incident and after her being rude to us and yelling she finally gave me a free meal. I would not recommend this place to anyone!!!

Marisa Ryan

I didn’t even make it to sit down, I carry my own baby friendly hand sanitizer, which I used before I entered… she tried telling me I had to use there hand sanitizer, in front of her, to idk prove to her I used it… but as I have a baby, I use my baby friendly one, so that when I have to help her with the straw, and touch her food it doesn’t leave behind the nasty taste of hand sanitizer on her stuff… so I just said never mind, we’ll go to the Our usual one we go to. And as I walking out, I can hear her say “she doesn’t want to use sanitizer”. Well lady I DID! And you could have atleast not been so ignorant and waited until I had left, instead of knowing I could hear you.

Kimberly MacKinnon

Crystal was awesome. Great service. Great food.

Robin Hedger

It has a good bar menu with low prices. Not the best food but definitely best in price for roadhouses

milly nataway-harvey

James Yeaman

Pretty confident the steak was much less weight than advertised. Like probably close to 7-8oz when it was supposed to be 12oz. I would be shocked if the painter of bone weighed 4-5 oz. It tasted great but there was absolutely not a chance it was as advertised. I just went back to read the menu to make sure. It also mentioned it was thick. I wouldn't call 15mm thick for a steak. The fish was tasty but lukewarm when it arrived. The corn on the cob tasted pretty bland and rubbery. We were in a time crunch and it already took a while so we didn't say anything. Cesar Salad was tasty and the water was alright.

Chelsea Bilton

Nice looking bar, food choices are ok ( nothing too healthy) good prices and deals

Marlene Buckley

The service has been amazing. The food is delicious, Hannah, Evan, Olivia , Sara, were fabulous servers. The general manager, Natasha, was extremely kind and made the night too fun, we felt so taken care of, she is just amazing.

Blair T

Was just ok

Alicia P

Omg omg Went there last night with a group of aboutv15. Food was amazing, we had endless apps. Our waitress was attentive and spot on with service...forgot yo get her name but she knows who she is. Your manager Natasha was amazing,not just to us but to everyone who walked through the door. Hands on, clearing tables even though she is the manager. Helping her staff and keeping customers satisfied, that's a top notch manager.Thank you for a great evening,we will be back. Our office is moving soon to Dorval and Wyecroft so this will def be our go to

Ken Brindley

It was the worst experience.. there were 6 of us for lunch.. we ordered appetizers.. which came out fairly quickly.. lunch was a whole other story.. 4 out of the 6 of us received their lunch after a 25 minute wait.. 30 minutes after they received theirs meals, we received ours. Everyone else in our group was finished eating. So.. the burger my husband had ordered was cool and the cheese wasn’t even melted. My wings were horrible and the ribs were overcooked. Fries were cold. We were told another waitress had accidentally taken our food so we would have to wait..and wait we did.. we weren’t given an apology, although the manager did come over and tell us it would be out momentarily..we didn’t receive any kind of a discount or apology, except from the waitress.. she did go to bat for us and the manager gave us a $5.00 voucher for next time.... I don’t think there will be an next time. They obviously don’t respect their paying customers.. Good by chucks roadhouse..

bill marr

Fantastic food, prices and service!

morris bandre

Went to St. Thomas Chucks was blown away with how amazing the service was and how delicious the food is!!! 10/10 recommend

Brian Choy

Courtney was always helpful everytime she was are server. The food has always been good. Never had an issue with it. Would highly recommend this location. The service is always A-1

Pamela Young

Awesome food and great service, and good atmosphere. Cheap too.

Jonny Switch

Friendly good food

Stephen Springgay

This place is great! Our server, Hannah was amazing. She was super friendly, knowledgable and professional. Our food was great, the beer selection and prices were perfect! Thanks again Hannah for your outstanding service!

Dianna Harvey

Very disappointing, after over an hour wait finally got our food. Ribs were tough and full of cartalidge. The porterhouse steak tough and bake potato undercooked.

Steve Spivey

The food and service were exvellent

smackfire4

Lorna Larocque

I went here last weekend with a group of people and we thought we would have to wait long but we got seated right away. Everyone thought our dinners were excellent. Some of us were unsure about what to order but the waitress helped us by making some suggestions and asking us what kinds of things we like. The chicken quesadilla was fantastic and my friend loved her french onion soup. The waitress was extremely friendly and attentive and was refilling our drinks without us even having to ask. She was very patient with my indecisive daughter and helped her pick a kids meal too. It's rare to get a waitress that actually cares about the guests. I don't remember her name but she said she teaches french at pierre eliott trudeau here in town. I will be coming back for the great prices and excellent service! Yumm

Treena Buti

Great food and the service was great :)

Shawna M

This was the worst restaurant that we have been to in brantford. When we first arrived, the restaurant was not busy and we stood at the door behind another couple for about 5 minutes to be seated. We were finally "greeted" by a lady who was actually the bar tender, she just pointed to the table we were to sit at, tossed our menus on the table and as she walked away she said "your serve be here soon" For the rest of our visit, anytime we seen her she just gave nasty looks. As for the food. One of us ordered the steak and lobster tail. When we received the food, the steak was luke warm at best, the lobster was far from being fresh. I would not recommend this location. With so many options for food in this city, a place that operates like this won't last very long.

Tessa Smith

This place used to be a 4.5 star to me... but then they start to cut corners. Like the fries. Now, the fries are smaller and there's only a tiny portion of fries. Whereas a year ago, the fries portion were a decent size. when I inquire about this, the waiter talked to the kitchen and the kitchen said they had "changed the cut of the fries". That's utter garbage! They skimped on the fries and we all know it. Why not just increase the damn price then!? It's still ok, but the quality of food has definitely decrease during the end of 2018!

Adrian

Terrible food

Mark Pike

Wow Chuck’s Roadhouse. Thankyou for a great lunch. We loved our steak and lobster. The steak was done superb. Red Lobster has to catch up on the steak department, even the lobster. Great great cook. It’s our go to place now.???????????? Merry Christmas to all????

Hector A Flores

Really good food and amazing staff friendly,

Nicole Janssen

Chuck's was great. They follow an awesome covid-19 protocol. The food was perfectly cooked and not expensive. I had steak and lobster tail for $20. And I didn't taste a big difference to the $40 meal you buy at the high class restaurants. The steak was perfectly medium/ rare as I ordered it. ????????

Elizabeth Murray

If your ASIAN and want to eat at Chuck Roadhouse Oakville location! Dude name TROY working the desk will NOT seat you. He will advise he cannot guarantee you a spot despite being there with over 2 hours left till close and the parking lot somewhat empty... I asked how long the wait would be and he kept repeating “like I said I cannot guarantee you a table.” The person in front of us (a caucasian male) literally walked in at the same time, asked for a table for 3 was advise 25 minutes. After we decided to leave, another associate called us after 10 minutes saying our table was ready!? Like what!? I thought you couldn’t seat us!? It’s clear what his intentions were; I am extremely offended and disappointed that this attitude is something this establishment condones. I’m all about supporting the restaurant industry during COVID, but I’m definitely not going to be supporting this one EVER.

Christina Renaud

Shanna was amazing !!! Positive attitude!!! Smiling even through her mask ! She was amazing and willing to please and making sure we were taken care of !!! Our first time here !!! We will be back!!!! We wish Shanna the best !!!

eric bennett

Food is good and the servers are friendly

Marcos P

Excellent food awesome service will definitely be back

Jonathan Baldin

Great food reasonable price. Service a little slow

Ethan James

I came in on Wednesday night with my two buddies for ribs and beer and was served by a new girl. In terms of staff and service it has definitely improved over the 2 years it has been open. While writing my review I was Reading other recent reviews…. I’ve noticed there have been a few targeting service and timing… HELLLOOO it’s COVID!!! it’s hard everywhere. If any of you writing a negative review about time and it’s taking longer then you don’t read the news. Everywhere is super understaffed or has had to hire new staff and they’re trying their best. Anyone who writes a bad review about service right now is a rude human being. I noticed there was an issue for example with a different table while I was there…the supervisor on went over promptly, apologized and fixed everything for them right away and they were happy! Mistakes happen… Every time I’ve been in and if I’ve overheard or noticed a mistake the one young supervisor girl that I’ve noticed always comes out and makes sure the customers leave happy. If you get a discount or get your food fixed don’t leave a bad review GOODNESS. There are 2 girls I’ve been served there many times who are always lovely, the one girl Sarah and the supervisor I’ve mentioned up there… I however had a new server on Wednesday who was a little rocky but overall very nice. Even though it did take a minute longer than it should have to be served the food was great regardless (the ribs were more tender than usual hope it stays that way it was great! ($12!!!))… sad they aren’t offering mashed potatoes or garden salad anymore :((

cathy pratt

Took both my boys to Chuck's one day a week ago for lunch, the food was excellent and the service was great. our waitress Brittany is very good at her job. Definitely recommend

Ethan Givogue

Unfortunately, my first experience was not great. This restaurant does not take reservations. My family and I (7 people altogether) arrived at around 4:20 and asked for a table. We were given an electronic alarm and waited for 20 minutes. After a check-in with the hostess, the wait would be 30 minutes longer. Other families were entering the restaurant and were given tables. Though it was packed, there were some smaller tables available that could be combined to accommodate seven people. When asked about this, we were told the tables had to be set up a certain way. Though the hostess apologized, there is no excuse for poor customer service, and it seems that there are other customers who have had similar experiences. Instead, my family and I went to a different restaurant nearby, and though we did not have a reservation for seven people, we were given a table in a big room at the back end of the restaurant. We had the room to ourselves, the service and the food was excellent, we could chat and hear ourselves, and it was the best dining experience I ever had. And, it was my birthday.

Wayne White

Ordered two t-bone steaks medium. One with fries and the other with a side Caesar salad. One steak was excellent the other was thinner, well done and tough. The fries were terrible and not even edible with ketchup. The side Caesar salad came complete with a long black hair in it. The rye and ginger with no ice came with ice in it. We were offered another steak or a free desert. Since we were nearly finished the meal, there was no point in getting another steak. But after the hair in the salad, we both lost appetite and declined the desert. The waitress was apologetic but her manager only offered the two choices and no reduction in the bill. Guess who won't be going back to Chuck's Roadhouse.

Manpreet Singh

Great food and amazing service, especially from the owner! Thank you

Theresa Beneteau

Experience was bad from start to finish. We were greeted by z hostess who seated us and stated she would be back with the menu. 10 minutes later we asked a passing server for some menus. The original hostess showed up with the menu Nd stated she had forgotten about us. Got our refreshments and food and then had to request cutlery. Ordered dessert and waited 25 .minutes for it to arrive. So requested it to go and our check. Waited another ten minutes. Paid our check and left what I consider a very minimum gratuity of 15%. Normally leave 20 to 25%. Will not go back and do not recommend..

Martin Agnew

Awesome place to eat

stephanie sellers

We had the pleasure of being served by Niki. She was so accommodating to us and was very efficient. Probably the best service I have had in a very long time. The steak and lobster was made to perfection and Niki makes amazing drinks. Niki is the cornerstone of this establishment, I asked where the bathroom was and she didn’t hesitate to point me in the right direction! Niki even pulled me aside to notify me I had an egregious amount of wing sauce on my chin that I somehow missed whilst in the washroom before returning back to my date. Her knowledge of the menu is only surpassed by her incredible heartwarming smile! She walks the service floor with the grace of an angel. As soon as I took my last sip of my beverage Niki returned to politely ask what else could quench my thirst. Will not only be back for the steak and lobster deal, but we will be back for Niki’s intensely pleasurable service.

Rick Binkley

Good food. Reasonable prices!

Andre Simoes

Good food, good times, great service, awsome atmosphere

Mark Andrew

I'm a regular here, my actual name is mark vanee not mark Andrew haha. all the staff are always so friendly. this is like my little home away from home, prices are unbeatable too by the way

Angela Sinclair

Kim Pitterson

We had a party of 6. Three different bills they put a 18% tip. Service was just ok. We ate two days later at Eastside with 7 people no 18% charge. Will never go back

Barbara Krupa

Service was great but the ribs were terrible maybe worst ever

Matthew Grilli

i hate chucks! rude boss

Riley G

Unfortunately the meal I ordered was awful! I ordered the Sirloin steak with the Lobster tail and a side of mushrooms, the steak was completely burnt and the mushrooms came out freezing cold. The service was ok but she never came to ask us how are food was till 15 minutes later.

Donald Fodey

Fiona S

Food is great and prices are good Kate the manager is awesome and the kitchen is always ensuring my food is well prepared

Cameron Wootton

Servers were very nice. Food a bit better than other Chuck's. Beer served nice and cold on a hot day.

Eleanor T

Very disappointed. Stopped in For a beer Saturday afternoon. Yes it’s busy. Maybe need more staff? Slow service waited 2o for a drink. Ordered fries. They were pasty. Pickle spears terrible. Also pasty. No napkins.... anywhere! No condiments. Thought about doing the steak and lobster. Definitely not after this visit. Won’t be back. Server says sorry I have a party of 20...

Alyssa Willand

My server Debbie was amazing, she made sure my visit was great and even checked in while running around constantly to make sure others were satisfied as well! 100% will be going back due to the customer service!

Heather Froggatt

Food was awesome table service needs improvement.

neil gooding

Great service! Great food! Appetizers and beer for 2 less than $40

Matthew Scheerer

B Bold

Great bang for the buck. And the quality is great especially for the price. Some people complain about portion sizes on the side, but I think it's better this, you never feel bloated. Steak for $11 - can't go wrong. Service is great too.

Brad Rogers

Phil Taylor

Brad Payne

10 0z strip loin steak cooked medium that I cut with my fork. Literally. Chipper, helpful server named Rachel. Fabulous meal all around.

Brenda Stretch

Bill Gee

Worst experience... server did not treat Us that well

Derek Schierholtz

The customer service here is terrible! Save your money and give it to a company that cares about customer experience. Courtney the bartender is beyond rude. I can understand places get busy but no excuse to treat people the way they do here. Courtney listened on the line as I made my complaint to her manager? Why didn’t you put in that much effort just being kind in the first place?? Also no vegetarian options? Are we in 2019? Terrible experience!!!

Robin Yandeau

Was here for dinner party with my family and friends group of 9 . Had a great experience, staff is friendly and the manager is superb. Good COVID-19 measurements in place. And the food is eccezionale ????. Service was perfect . Wonderful place . I would definitely recommend this restaurant.

Laura Taylor

Very friendly staff and the food was fantastic

Melanie Lincoln

Best Best Best restaurant, chucks I have ever visited until now !! Beautiful patio experience, I am impressed that this is the only restaurant following all the COVID stay safe rules !! Amazing food with great prices , excellent service from happy and friendly staff !! Guys you rock in Brockville . We are thankful that we have a chucks here to enjoy a night out with family and friends . Where do you get a lobster and steak for $20 ... amazing !! It’s better to get AAA steaks ???? then eating fast food for that price . I will definitely return over and over again for this unforgettable experience!!!

Taylor Jackson

The service was amazing. The burgers and fries are delicious!!

tefin420

Excellent food and service

Dennis Brown

Overpriced, and lower quality food. The cowboy steak was definitely over priced and quality was very low. Grizzly , fatty and way to much bone.....where's the beef???? And what's up with the 3% surcharge to keep prices down??? How is this in any way keeping my price down.??? Wake up folks....

Jason Fouchet

Good food & service. Great value

Lynn Clarke

We sat down, and 2 min later we our drink orders were taken and we asked if they had Guiness on tap then about 20 min later they came to confirm no they didn't have it on tap and didn't bring any drinks. This was about 1pm on a Saturday and it wasn't busy. The service definitely could have been faster and I think it was just this location, in my party was a server for a different Chuck's and he was embarrassed by the lack of speed with our attendant. After this point we just got up and left and went to beertown.

J M

What’s not to like. Good service, good food, and very good prices. Not a whole lot of selection, but that’s ok cause I found the prices to be on the cheaper side.

Julie Lam

If you have never been to Chucks well let me tell you ... They have great food and super cheap ... Half price Apps after 9 PM every night . Drink specials everyday .Great place for watching a game or a get together .

Fiodor Grigore

Good service.

Mark Callan

Nice little bar , clean and friendly

dave mcclory

Slow service and frozen fried food

Glenda M

The wait staff were very nice. The food was very disappointing and the portion size was lacking. We won't be going back.

Dwayne Ball

Steve Vince

Good place great food

Susan Marquis

Smoke meat sandwich is awesome! The service at this location is exceptional.

Joseph Campagnolo

Wayne Rooney

Burgers and fries were excellent. And very reasonably priced. We will definitely be back.

Wendy Winstanley

Good service, good food, great entertainment! Comfirtable seating...good location.

Sanmeet Singh

Murray Baker

We had dinner at Chuck's a few days ago. It was our first time there since we are from out of town. The service was excellent ! Our server was so friendly and welcoming. The food was also delicious! I had the AAA and it was soft and juicy.We will definitely be going back. ????????????????

Joselyn Sylio

I came here after 9pm for the half apps. The wings were good and crispy, we also got the spinach dip and it was so good. That we ordered another one. The service was great and I will be back very soon with friends.

Charles Estes

Very nice staff cheap prices, but not the best place if you're thinking steakhouse. I had a good time, just try not to burn the bottom of the steak.

Paul Hutchcroft

So very disappointed. Both chicken and ribs were overcooked. Believe they were sitting around for awhile.

Mathew Twigg

Excellent service, always friendly. Clean, disinfected. Excellent food and cold draft.

Hot Kid

Ate at the bar, as we do ... excellent server, good service ... my steak was excellent even if the baked potato came out differently than I asked ... lobster overcooked ... they quickly made it right... prices very good

Suzanne Gorrell

Not my personal style of taste, reminds me of most "American" style road houses you would pass along the interstate highways. It tastes like most U.S. food taste , like it came out of a bag. Also the service is lacking, tremendously. Cost is on point, but you gotta question certain cuts of steak and seafood at those prices.

Vi Mckinnon

Love the service firstly. The food was flavorful and cooked to perfection. I only wish we had more of a choice of vegetables and would also have appreciated a salad included in the meal.

Jen

Went on St Paddy’s Day, it was busy and the staff did a great job! Good food, good service, and a great price! Not much downside here....

Cole Rogal

Food was pretty good. I liked the atmosphere but service was slow and I had to get out drink refills, napkins etc myself.

Tricia May

Had lunch earlier with some friends, service and food was excellent and you can't beat the $4 pints

Spencer Gibson

Amazing food and our server Matthew was so funny and one of the best servers we've ever dealt with

Jules Chamberlain

excellent service both times weve gone and the food and prices are really good !

Blake Devine

The waitress ruined the experience for us completely. I do not know if this location is understaffed or if they just do not care enough but we waited extremely long for each process of the restaurant experience (Ordering food, waiting on food, waiting for assistance, and waiting for the bill) I can see other tables around me thinking the exact same thing. Not only that but no apologies for the wait or messing up our order (coke was flat and no guacamole with our nachos) Just wish they can improve since we live so close.

David Keels

enjoying good ambiance and good food with leafs game!

James Grobe

Mediocre food. Decent beer prices

Barb N

Good place for dinner

Denise Wood

Very tasty food, great portions and wonderful prices.

Antonio Santinhos

My wings, they came with hair. It happens I suppose.

Catrina B

Food was fantastic. Service wasn't great as we weren't drinking alcohol.

Robert Hotson

Had a great experience at Chuck’s road house recently. Our server Madie was excellent, personable, on top of things we never had to track her down, great personality it made for a wonderful experience. We will definitely be back to Chuck’s.

kim mccumber

Dinner is always delicious and well priced. Our waitress was very attentive and friendly.

phil lindsay

Went here for the first time with my mom. We had a great experience the only downside is that they only had one type of dessert.

Karen Wheeler

Worst service ever, we finally after we ordered through our waitress, went to the bar to get our own drinks. Food took forever to arrive but as always, the food was dynamite.

David Hill

Tron Carter

Coming to chucks is always the best since Jen is the most helpful and enthusiastic waiter. We come every week and she makes everything so great and fun for all of us. Also Carla kills it as well, very welcoming and funny whenever we come out

Lloyd Lloyd

Great food. Great service. Thank you Josephine for making our night. Definitely a place where you can eat, drink and have fun at affordable prices!

Gary Jansen

Server must have been new. She basically forgot about us once we received our food. Never came back until it was time to pay. Would have liked it if we got another drink.

Charles Plaza

Visited last week based on my friends suggestion and it is really good. Price and food portion is more then my expectation and with such great service, it is best.

Roy Kearn

I went 2 times in one day ! at their prices its affordable ! Chucks burger OMG !!!!!! you can't even go to Mc Donalds for a burger and fries at this price, not to mention the burger was homemade and grilled to perfection. I had a burger for lunch, and then late dinner, I had quesidilla ( packed full ) all for $7.00 This place is going to put everyone else outta business ! Keep it up guys, please don't change !

Sam B

I really like this place. Cheap food. Cheap beer. One thing is that they always seem like they are short staffed.

Sherry Mancuso Hewson

Girls were great, very hard working. Comped me a burger, as she was so busy. Was not expecting that.

Justin Troy

We really emjoyed our meal . It was the first time out since the pandemic. We picked Chucks Roadhouse because we have never had a bad experience there .

Shawn Camery

I love this place. By far the most fun atmosphere among all chuck’s roadhouse locations I have visited. Food was phenomenal and the staff was so incredibly friendly, efficient and made the experience that much better. Definitely going back there again because of service!!!

Scott Bales

Half price apps after 9 and a pint of Coors light for $4 during leaf's game. Nice place.

Debbie Cunningham

Great food and service

R STD

Well were do I start....service was slow the place was loud. I ordered a salad with French and I got ranch....she replaced it and after leaving i noticed i was charged for it. She came 3 times asking if everything was ok and every time my mouth was full of food. I will not go back if this is the way the service is. Food on the other hand was good.

Katlyn Taylor

Great prices. Decent steak, not amazimg but good quality for the price point. The spinach goat cheese dip is outstanding. Best spin dip I've had in a while. French fries could have been cooked longer, but that's not a deal breaker. It was a little loud in the dining room but atmosphere was comfortable. Good service. We'll likely be back.

Cindy Holt

Great service!!

patrick lamothe

Never a disappointment.great food , reasonable prices

lfc1499

Friendly service and good prices. Lots of table room if you want a quiet drink and plenty of TV’s for sports. Would definitely return. Cheers!

dave nissen

We were at Chuck's Roadhouse in Brantford.. when out server arrived we ask for water with lemon..no lemon..my husband ordered Buffalo Chicken sandwich with onion soup as a side instead of fries.. I ordered Montreal Smoked meat sandwich with fries and gravy..we waited and waited, finally our server came back to our table about 15 minutes later and asked if we were ready to order..we told him he had already taken our order.."oh can you remind me what you ordered".. finally we called him over to cancel our order, we had an appointment at 1:15 and it was already 1:05.. Terrible service..we have eaten several times at different locations of Chuck's Roadhouse and never had a problem.. Hope you can relay to management so further training can take place.. Fay Bierd

Kendal Penwell

I’ve been to chucks a few times and it’s always fun but I went last night and the bar tender wasn’t very helpful he wasn’t very nice the whole night and when I paid he gave a very rude response when I asked for my change. I’m sorry but I believe you should earn a tip, the way he spoke to me he was forcing me to tip before giving my change and said well how much change did you want back. It’s my money I would have tipped but he made me feel obligated when the service wasn’t even good. He only gave me 2$ in change when I’m a student and it’s my choice to tip. I felt he was super rude and they really should get better more respectful servers. Like I said you EARN a tip don’t EXPECT it!

Christine Strader

Great staff, atmosphere, amazing food and prices you can't beat!

dawn b martin

Horrible service! Have more waitresses so the bartender doesn’t have to forget about tables. Waited over an hour for A BURGER!! It’s basically a bad version of crabby joes. Don’t waste your time. We won’t be back.

Nicole Gillespie

This was my first time here. Nice casual eating place, lots of big screens showing various sports, clean , quick polite service and very good tasting burger and fries meal. Excellent prices. $6 to $7 dollar range. Definately a place that I will go back to so I can try other items on their menu.

Betty Rowe

Cold food tuff steak and very noisy

Alyssa Wright

Delicious as always

Gloria Wilkinson

Slow service, we waited for over 15 minutes for our server to even come take our drink/food order. We actually had to ask the host to find her and even then she doodled over once done with her conversation with fellow co-worker. Instead of saying sorry for the wait (the host apologized at least) she said, "i heard you have been waiting a long time".. ahhh yeah we have been... i guess its been awhile since you checked your tables. Other than that, decent food and reasonably priced. Actually the young lady helping to hand out dishes was kind of a robot, would just walk up and stare at you without saying anything. It was kind of awkward, obviously not very experienced in customer service.

Kevin Perkins

Service was great I loved the server we had.

Johanne Couture

Visited the new Brockville location, which opened just recently, for a working lunch with a client. It was sufficiently staffed, the server was excellent, the portions ample, the prices extremely reasonable (7oz steak meal, burger meal, glass milk, coffee, with 25% tip: less than $32). I was a little confused by the 3% premium for the 'Honest to Goodness Fee' that showed on the menu and my bill, why not just make the $6 burger $6.18? But happy to pay it because the prices are very low for the quality and service. The only thing I commented to the server was that the burger was overdone for my taste, crispy around the perimeter, but she explained the cook must reach 165° and I get that. It was still delicious, nice fresh bun and thick-cut tomato, dill pickle, onion and lettuce, and next time I will know to ask for the sirloin burger rare. The steak was perfect, said my client. The restaurant was full early with retired couples, moms with small kids, and quite a few working people like ourselves, in to enjoy lunch. There were specials posted like $4 10 oz draught beer. I am also very happy that Brockville has provided much-needed employment opportunities for the staff. I think Chuck's will give Kelsey's and nearby burger joints a run for their money!

Hardeep Takhar

Amazing staff and super great food. Went in on the first major Friday after opening and was seated fairly quick. Service was fast and everyone was so nice. Two of us got burgers and they were so tasty! Rib and wing combo was great too! The owner is super friendly and made sure to come by to make sure our experience was nothing less than great! Would recommend to anyone.

Laura Sceviour-Argue

Autotronix Plus

Great wings and ribs! Fantastic prices too! Beer was cold and well priced!

Jessica

Showed up with a bunch of friends and Kate was so accommodating following covid rules putting us at 2 separate tables all while being super friendly and drinks on the table super fast. Definately will be comming here more often.

Jessica Johnston

The food is decent. Actually the food is excellent for what you pay for it. Not sure how they get prices so low but the beer is cold, the TV are big and and the wings are good.

Brian Raymond

Cut u off after a beer. Some like 2 beers with din

Jamie Leggott

Excellent service. Our server was friendly and accommodating even with our large party. I'm sure it goes without saying, since this is a steak house, but there are not many vegetarian options.

Stewart Gribbon

Good prices but small portions.

Duff Morris

I always but nacho platter .great place and people

Samantha Haney

First time here. Had a great meal on the patio. Fast and friendly service. Will be sure to go back again.

Madelaine McGarr

Came here with a couple of girlfriends last Friday night. I don't usually complain about servers but I was pretty surprised with how unfamiliar ours was with the menu. We ordered a bottle of wine and we're told we could only order by the glass... Very front page of drink menu offers a bottle for $27, not a big deal but just the beginning. Our apps came out very quick and were good, we finished them and waited awhile for our server to come back. She eventually walked by us and we reminded her that she didn't take our order yet. 2 of us ordered a surf and turf, we were asked what we wanted on the side. Our server said we could get get fries, baked potato, house salad or cesear salad. We both ordered house. Food looked great until we cut into the steaks... Both of our steaks had to be sent back twice because of how raw they were. Neither of us finished our steak because we dealt with the fact that it wasn't going to be cooked how we want it. When our bill came the only thing that was the same price as it was on the menu was the bottle of wine. We asked her and she said she didn't know?? Than we noticed we were charged $2 for our side salads... She said it comes with fries or potato and salad is extra.... Something that should be disclosed when you order, I still would of ordered it but would like to be informed first. The very bottom of the bill we were charged a 3% "Chuck fee". Apparently that is a fee they charge so they can get the meat at cost and charge discounted prices... But nothing is what they display anyways. Overall we had a great time but that was because of our company. You get what you pay for. I would never come back.

Morgan Watts

Most of the food was good...when it was cooked right and when the order was correct. The waiters/servers seemed very inexperienced at taking proper orders.

Gayle O'Hare

Friendly severice good food

Craig S

Order two times there now, and oh my God please keep it up the steaks are outstanding!! Why go to the Keg when you can come here better steak and half the price.

Nancy Gough

Kate was fantastic! Excellent service! Great food!

Jr Mercier

Lisa

Amazing service! Amazing staff! Quick and Clean! Will totally recommend!

Deborah Moodie

Very good food and service.

vivek das

Good value for a steak dinner there was a little bit of a larger bar crowd there then I prefer and it was a bit noisy I have Bean here a few times now I might avoid after work on Fridays in the future

Dominick Linares

Seated and snot on the coaster waited over 30mins for someone to even come to our table to take drink and food order. Then another 15mins for drinks. 1 hour and still no appetizer at all. Never have I ever walked out of a place. Never will go there again.

James Maloney

Stopped in for supper got seated in a good time but service very slow finally ordered drinks took another 10 min utes to get them finally after40 min they came andd took orders still another 20 minutes before we seen food it was good and hot vut service needs help

Adam Smuck

Food is good for the price. They add an extra little fee to keep prices "low".

Paul Schott

shaun whiting

Dinner

stephanie wakeling

Good food at a reasonable price. Matthew our server was great! Been there a few times already and always taken care of. We've had Matthew before as a server and HIGHLY RECOMMEND HIM he ALWAYS makes it a point to come by the table to ensure everyone is good.

Tiffany Squires

Bad first impression. This place is new to St. Thomas and we had a coupon for a free app so we thought we'd try it out. The waitress requested that we give the coupon for the app before she take our order so I complied. There are free refills on soft drinks but you would never know it as the waitress never offered to bring me one at any point. Go to pay for our bill and after paying realize that she didn't take our free app off. I asked what we could do and she just shrugged. Judging by the other reviews this place is getting I'm not the only one who has experienced bad service and based upon this first visit I will never go back again. Especially when the St. Thomas roadhouse is right down the street and I have never had a bad experience there. My advice is to go to the St. Thomas roadhouse and avoid Chuck's.

Diane Goode

E kan

I really want to like this location.. having been to another in (Belleville) I’m not sure what’s going on, the staff are friendly, the place “looks nice” but there is a major disconnect between the front and and kitchen staff / management.. I/we have been here 4 times now, different times and days of the week and the wait for food is horrendous.. over an hour for a burger and fries... after 45 min of waiting appetizers for tables that came in after us are being plated and served.. My first visit had the staff not knowing what bourbon was nor knowing what the drink specials were.. Today it took over 1 hour for a burger to get delivered.. Really want to give more stars and will edit after another and maybe our last visit..

Kevin Caria

Great prices and great steaks! Server and manager were both excellent, very friendly. Will be back for sure!

Sharron Martin

Service was fast for drinks.. But very slow for food. Steak was over done bit still acceptable. I will given it another try

Wendy Lovegrove

Service was excellent McKenzie and Grace took great care of us. Steak cooked to perfection.

Shawn Cranston

Pat Moore

Home run , 16 ounce rib steak , unlimited garden salad for four bucks , the corn ear is buttery good , fries are plentiful and I can go here three times for the price of the keg , can't wait til it expands to St Catharines where the roadhouse's there have gotten pricey lately .

Ryan Keen

Great food and service ...Shannon our server was awesome ???? good sized portions and very reasonable prices we will be back again

Wayne

Worst dining experience I can recall in recent memory. We were a group of 4 sitting on the patio on this evening. The patio is small... I think I counted 30 guests throughout the time were were there. COVID-19 had the dining room and bar closed, so that was it.... 30 guests. My wife ordered steak and lobster tail. She upgraded to the striploin and ordered it rare. She also ordered a peppercorn sauce. A medium steak - at best - arrived without peppercorn sauce or cutlery on the table. She pointed out to the manager on duty who agreed the steak was not rare. The plate was whisked away with a promise of a properly done steak. 10 minutes later she returned with the lower grade sirloin steak, much smaller than the original. It is hard to cook a paper thin portion of meat rare. Some of it was more well done. Also... there was no lobster tail. My wife was informed that there would be an extra charge for the lobster - she had not eaten the first one. At that point, she left the patio to go sit in the car. I would have expected her meal to be comped but when the bill arrived, not only was her meal on the bill, there was even an extra charge for the 2nd lobster tail. I was mysteriously discounted at the bottom of the bill. Poor service all around. This restaurant will not be seeing our business again.

Jen P

Great food .. nice stuff

Nadine Jones

My husband, and our friends and I ate at Chucks last night. So great to see everyone and be greeted back! Service was top notch as always, drinks were good and food was good too. Only one issue,my friend and I had the ribs and while the flavor was yummy!!,we found them to be rather tough instead of being tender. Everything else was super! Cant wait until our next visit. Oh and it was disappointing that you no longer have Garden salad,I like ceasar salad,but have a problem with creamy dressings. See you all again soon!! Happy to be back on the patio!

Ryan L

I came in for dinner tonight with my parents, my first time here. I loved the atmosphere, but our waiter Matthew W made our night ! He was awesome , attentive, and took great care of us. I feel like he could be one of my best buddies! Thanks Matthew and hope to see you again!!!????

Robert Barnwell

Great place to be food aweaome stuff amazing and polite girls lots of smiles friendly service

Vitor Caria

First time at Chuck’s Roadhouse Steakhouse. Enjoyed my food a lot. Our great server Julie recommended Bakaroo desert and that was the highlight of the night.

Brent young

Dave Gobbett (MrMulligan84)

8 of us came in tonight and ordered drinks and food. The food was great, the steaks were cooked perfectly and the martinis were great! The manager Carla was very nice, she came over and chatted with us for a little while. It was nice to feel like we were being treated like family and not just customers! Great atmosphere!!

Katie Cottrell

Dinner

Edi Duke

Great value for a decent burger. Got a free bottle of steak sauce and a $5 gift card for a future visit from a current promo.

Leah Lowe-Davies

Went to the Chucks roadhouse at oakville last night with a group of friends. Was an awesome experience and would definitely drop by again! Thanks Jackie for prompt service =)

Domingos Santos

Zaman Gulestani

Good

Oscar

Great staff

Noel leboeuf

Staff was awesome. Food was cold (lobster) . Seems to be a hit and miss type of place.

Suzanne Brearley

Amazing service, also if you love spinach dip they have one of the best in town!

Jason M.

Had an amazing time with friends as always at chucks roadhouse, Jen behind the bar is an amazing character and has amazing customer service always a pleasure to come by for a drink and 1/2 apps ! Try the loaded cheese fries !

Andrew Fortin

Taffeeda Johnston

Kate server - amazing so helpful! Fav server

Theresa Woods

Food was good. Portions were plentiful. Staff was attentive and patient with the children

Momma V

Food was not the greatest Warm Dried out Slow service Won't go back... 4 a 150 dollars the only thing that was good dessert

William Mallari

I sat there for 45 minutes and was not once asked if I wanted a menu I want something to eat. As soon as I entered there I asked the bartender / waitress if the kitchen was open. She said yes. I said awesome I sat down and waited and waited and waited. Then I left to go eat Wendy's. Yay.

Bob Ouellette

Cold extra large beer

Brian Targett

In Fort Erie to do a job . Went to this restaurant for supper it was the worst service I’ve ever had. Would never go back . Waited a long time to get served . The staff didn’t even come to ask how it was or to check on my drink . Finished and waited again to pay . She brought the machine and checked me out didn’t ask anything of how the meal was . It was the first time I never left a tip but it felt great . Could understand a bit if it was busy it was 5:30 and about 4 tables to serve .

Robert Johnston

Great service. Fair prices

Debbie Flemington

Enjoy their food. Not happy the chicken wrap has been taken off menu. All I all a good reasonable meal

Jeffrey Tulk

For a Steakhouse, they 100% don't know how to cook steak at all!! Ordered a 10oz New York AAA MEDIUM-RARE and had to send it back THREE TIMES!! They kept serving me MEDIUM-WELL, completely grey inside!!! I gave up, after sending it back THREE times. My Fiance was already done his meal, and I had to leave without eating anything. In fact, I went home to cook myself a PROPER steak. The server was great, the General Manager was very apologetic - but none of this makes up for the fact that the cook is a complete knob. You would think after the steak came back the first time, you would cook it to a lesser temperature (apparently they use thermometers to cook their steaks for "accuracy"). This explains why I consistently got overcooked steak! The cook couldn't put two and two together and just kept cooking each steak to the same temperature. You can't blame a thermometer for consistently over-cooked steak. Huge fail. Will never be coming back. A customer shouldn't go hungry because your cooks are lacking in any natural cooking abilities. We came here after trying a Chuck's in Orangeville that totally knocked the steaks out of the park! They were cooked as we had requested them to be. (Imagine that!) Too bad for this location. I foresee them closing their doors very soon if they don't retrain their cooks.

Tanya Lamarche

server didnt ask for our drink orders when we were given the menus which would have been fine except for that she left for literally twenty minutes and never came back. we left and went to boston pizza. food here is good, service is terrible

Mary Caringi

Our family came for Father's Day dinner lastnight. Our server was the best server we have ever had at any establishment. Although we had a bit of a wait she was fun' and polite and extremely knowledgeable and made our time there very enjoyable. We would go and wait an hour to be served by Crystal anytime. Our food was fantastic and well worth the wait. Our daughters are still raving about her and can't wait for us to go back and see her again. Crystal you have regulars in us and we will most definitely be back to see you. Thank you for making my Father's Day that much better. Cheers!!

Penny Buck

Reasonable prices good service

Mario DiOne

Great atmosphere, attentive servers. The portions were just right, I didnt leave feeling bloated or still hungry.

Travis Price

Ryely Brown

Paul Hickey

Food was good but they never checked our vaccine status, instead the guy at the door asked us to raise our right hand and swear we were vaccinated. Seriously pal. Now it makes me wonder how many of those people in the restaurant were actually vaccinated. It's the law to check vaccine status and proper ID to support the vaccination. I don't care about your thoughts or beliefs on vaccines, I care about the people I was with and their health. Let's hope you smarten up and start doing the right thing.

Scott Duncan

Food wasn't great. Didn't have chicken breast available. Wait staff was nice

Wayne McArthur

Excellent food and reasonably priced. Friendly service.

Josee Dykman

Amazing food at an awesome price

PatrolingEden

Great price. Great service. Great food. Great atmosphere. Just moved into the neighbourhood and this is our favourite bar by far. We have not walked out with a bill more than $60 even after a night of drinking. Awesome!

Danika Carmichael

Food was delicious! Prices are fantastic! We ate after 9pm and appetizers are half price, however the service was not good. Although friendly, it took over an hour to get our order (3 appies) Orders were mixed up, and then at bill time we were charged full price for the appetizers, which took 20 minutes to correct! Something "wrong with the system". I hope some of their service kinks get worked out and they can get things running smoother because we'd like to visit again.

David Tait

Great prices

Oneil Morrison

Very poor service. Ordered $25 t- bone steak. It was still frozen at bone. Manager did nothing. Will not be back. Second visit. Should've known better from the poor service the first time.

Ross “Rossco” Johnston

Thank you for replacing crabby Joe's.

Jas Johal

Great service, friendly, fast affordable and good food. Rate to get all of this in 1 place.

Celine Fournier

I will not be going here again

Yiram Vinasco

Great atmosphere. Service was a tad slow.

Dewang Patel

Lunch

Anne Marie L

Great food, reasonable pricing (burger and fries for $7) and friendly staff. The only thing that was a bit disappointing was the bathroom as there were lots of fruit flies by the sink and a few in stalls. Hoping this will be rectified as everything else made it a great experience .

Aaron Dyck

Amazing $11 sirloin.

Huw Leach

Good quality food for a fair price.Love the half price apps after 9

Tammy Wagar

Love it

Kim MacLean

We stopped in just to have a drink but ended up ordering a couple apps. The bruschetta bread was fantastic along with the wings rings and fingers. The staff were great also but a great big thanks to Jayden and Becca. Keep up the great service ????

Jason Nowotny

Girl at front door was rude steak was cold beer was warm

Luke Robbins

A very nice restaurant that's not to loud to enjoy a nice night with some friends. The staff a great and are on the ball when you need anything!

Donald Crepeau

Food was great-staff friendly

brendo Uno

Love this place! Good prices for good food. The GM was super nice and friendly. Service was great.

Sup Per

The place kicked me and my friends out on my birthday for talking to my co worker at a different table who shares the same birthday and is in my covid bubble and then allowed two gentlemen from another table to come up to our table and decide to pick a fight with us the waitress then made a claim we called her an explicit which is not true and the manager was so terrified to talk to us and give a reason as to why we should leave. The staff would not even keep the same rules of keeping to the same table for other customers because people were roaming table to table but it ended with us leaving for just saying hi to another table who I work with on a daily basis

Dee MCGOWAN

Not as good before back in 2018-2019, but still decent for the price!

Spinner Aas Tackle

Alvin Garsin

Not pleased at all with this location. Went for a late Friday afternoon lunch with another couple. Ate indoors. Covid-19 practices were followed well. Menus were ‘wet’ from being sprayed with sanitizer? We were sat at a table and had to ask for it to be cleaned, crumbs were on it? Server was OK, not sure why everything took so long. The restaurant was not over busy. Especially inside, hardly any patrons. Most were on patio. We even waited a long time to pay our bill. Ugh We waited 20-30 minutes for our food? 2 sandwiches & 2 orders of chicken Fingers. 1.99 up charge for onion rings? There were 8 onion rings! Bread was half grilled/toasted. One slice of bread you could see freezer burn Around the edge. Really? We won’t be back. Very disappointed.

Dave Green

Great service, excellent food, will be back.

Chris Carlyle

Whitney was my she was amazing and friendly on top of the food being amazing can't wait to see the girls again

jeff mclean

Server basically ignored us the whole time we were there asked for cutlery never showed up by the time we got our food, so another server brought it to us. Waited 20 minutes to get my drink refilled and we had to get another server to do it for us. Our server also neglected to tell us the debit machine was down. She was basically M.I.A. the entire time and the resturant was dead. Not impressed at all...

Fred Iskander

William Myroniuk

Busy place ,food was good service a little slow but the place was packed. We will go back

Jeff Vincent

Derek Minns

Good food. Good Service

Frank Kozma

In the backdrop of a larger city (with more options) I don’t think it would even give it 2 stars. The food was OK - I mean just OK...I had the pulled pork which was dry and bland. My dining partner had a featured burger which was also extremely dry and didn’t offer much in the way of flavour. Serving staff seemed confused by a simple ordering and forgot about us. They didn’t seem that busy. I’ve heard this is the manager/owner who drove a couple other restaurants in this city into the ground. So go out for an evening of bland dry food, served slowly while you can. I have a feeling it won’t be here for long.

David Paulitzki

Tanya Murphy

Went here for a celebration and it's great, if you like sitting in a booth while absolutely no one even says a word to you for half an hour. Worst service I've ever seen, and it wasn't even busy! Get servers who actually do their jobs.

Tom Sorgenfrei

Poor service. Waited 10 minutes to be seated while the waitresses where chatting behind the bar . There were only people at 2 other tables.

Permission Permission

Service was terrible. We somehow got a table that didn't seem to be assigned to anyone. Luckily another server came over and took excellent care of us. Burger was blah. Steak was good.

Jay williams

We were there for my wife's birthday. The food was good for the most part, but the service was lacklustre. I thought maybe they were short staffed but they seemed to have more than enough. I had chicken and ribs with fries and it was very good. My wife's filet mignon was cooked perfectly. Her baked potato was microwaved not baked, and the cob of corn was past it's prime. And the side of mushrooms had been forgotten. I asked a girl for a glass of ice and she said Sorry, I'm the hostess and kept on going!! Prices are reasonable. Atmosphere is sports bar with loud music. With all the other restaurants in the area, we probably won't be back.

Noah Dos Santos

Only 1 person on tables slow 1hr 20 for food to get thier (the food was good ) just realy slow

Lorraine Peters

Good service and food.

Naomi Drysdale

My wife's steak was exactly what she ordered and very tender. My ribs were a bit dry but the flavor was good. Will definitely give them another try.

kimberly anne

Like usual I come in on Thursdays for the fantastic $9 pitcher deal. It’s always a little hectic at the bar as everyone else is also there for the same great beer and great food prices! Although you may have to be a little patient because of the larger groups of people, the bartender Jen is always helpful and always gives fantastic service. Our 1/2 priced wings always taste great. Far better than the wings you’d get at the Firehall - this is definitely our new go-to place and it’s always consistent. We love when Carla, the manager, is in as well. She’s always there every Thursday to keep us laughing and enjoying our night out! Even when Jen is a little busy, Carla makes sure to come over and make sure we’re being taken care of! Thank you guys for always making our girls night a success!

Tyler Findlay

Great food, great staff who go above and beyond.

Mitch Bradshaw

Service was a bit slow Beer was very cold

Lori Howell

Good food ..... burgers and 1/4 chicken dinner were great ....Added taxes and extra costs for mashed potatoes was unexpected

Preet singh

Good place to eat and drink

Braydon Kelly

Food was excellent would have been been better with fresh fries. Didnt like there honest pricing that automatically added 3% to the bill would gave prefered just this is the price.

Nyssa Keith

I love this place! The food was amazing when it was reasonably priced. Our server Matt was so friendly and came over to our table a couple of times to make sure everything was okay. His sense of humor and amazing customer service was top notch! Definitely recommend it!! I don’t have a photo here but chicken quesadillas is my absolute favorite!!! This is a must eat at chucks.

Catherine C

Had a blast tonight hanging out with my boys. The Bartender was hot and very funny her name is Lesia but we called her luscious! The Manager Natasha was fun to chat with we had such a great time we will be back on Thursday for $9 pitchers.

Aiden Smith

I have been to this location twice now, and every time I go the male manager was very rude. His attitude towards customers and staff is very off putting and unprofessional. Due to COVID-19 he is required to wear a mask, which he was not BOTH times. I will never come back to this location due to the manner is which he treats everyone, very disgusting. This world is going through change right now and so should your location.

Jack Ray

Food was really good, our server was nice but I think he was pretty busy with other clients.. eventhough I recommend the place.

Jeff Durnin

When going to Chucks you can never expect the world!! The food is something to eat nothing spectacular!!! But it fills the belly!!

Lara Staecker

Recently visited the Chucks on Speers and it was a great experience. I had heard a lot about Chucks Roadhouse and finally decided to try it out with my hubby. Our server Courtney was very friendly and helpful. I asked her to recommend me an entree, she suggested the buffalo chicken sandwich. That was obviously an awesome recommendation because I can't stop thinking about that sandwich! Will be coming back soon. Can't say enough good about this place!

Victor Lewis

Food is garbage. You get what you pay for! The service was good however the management is lazy. I been in here a few times nd there always leaning against a wall! Maybe take time to help your employees instead of making FAKE 5 star reviews!!!

Gary Ball

Horrible. Says it’s open and it’s not it! It took my online order and my money went to pickup food and it’s closed.... I’m. Not impressed and won’t go to any chucks because of this experience.

Rene L

Great first stop in since the quarantine started. Things may have been quite a bit different but our server was incredibly kind and light hearted. Pleased to have spent our first night back out in public at Chuck's!

Joe Cortese

Inattentive hostess waited a long time for a menu...waited another 30 minutes to order...left....wowzer dowzer...Huff some more whip cream whydontchya...

Diane Pass

The service was slower than molasses at lunch today. The place wasn't even very busy. Waited over 10 minutes to give drink order, then over 30 minutes for food to arrive. I think my garden salad came out of a bag too...

Steve LeBlanc

I’ve never been here so I had mixed feeling upon coming. Luckily Matthew was our server and he was very professional, funny and friendly, exceeding our expectations!! Thank you for your excellent customer service !:)

Drew

The food was amazing and the staff was very friendly!

Ramesh peiris

Food came to the table stone cold. Sent it back and the replacement food was again stone cold. Food was cold and tasteless and came with barely cooked frozen fries. YUK not impressed at all. After all that they billed me full price. Won't be back.

Al Coyne

Fantastic food at very reasonable prices a d the Staff are all super friendly

Yahya Alrawi

Im not one to write reviews often but this experience was extremely dreadful.. It started with the manager screaming “YOO” at one of my friends for walking in to the washroom.. from what im aware of as a staff member, you call the client sir or say excuse me. Service: extremely inattentive, had to ask for plates and utensils multiple times.. Food: At no fault of the waitress, the kitchen was really not trying tonight. Half of our tables sides where not offered correctly. ALL the sides where cold,(corn, mashed potato, fries..) The other Half got NO SIDES... How is that okay? Their response was “there is no more”..? WHAT?! I pay money for my sides. They if course refuses to give us compensation for any of that. The picture below shows the scene we had to look at during our dinner, we showed up at 9pm. The restaurant closes at midnight.. WHY are all the chairs around me flipped on tables?! Out of respect you do that once your restaurant has closed or if the section is closed. Very disappointed in the whole experience, Do yourself a favour and dont waste your time money and energy here. If you do enjoy this franchise, consider the mississauga location as everything from food to service is far better.

Landon D

My wife and I had an excellent dinner here on weekend! Total cost with tip $58. My 11 oz. Top Sirloin $14.99 was maybe the best steak I have ever had....despite my business traveling 39 years in sales & marketing. Not a morsel of fat or gristle, consist pink throughout. Service by Shannon was excellent. $4 for a pint of beer! I think we have a new Saturday night tradition! HAPPINESS!!

M Elmallah

Sunday Nov 3rd my mother and I arrived approximately 2:20pm and the host sat as, we asked for dinning room booth. We looked at the menu determined what we wanted and waited... We watched a lady clear a table and put out appetizer plates, a boy take an order at one of the tables (there were 4 tables seated, a table of 3 men, a table of 4 (two elder couples), a large table at the back, and a single man) there was another women server who took care of the single man and the large party. We waited, and waited, a total of 15 mins lapsed and we didn't get greated or offered water, nothing at all, so we left. I am now sitting at legends writing this with a beverage and order already taken. Only waited about 3 mins, and the restaurant is so full itd be easier to count the empty tables then the full ones. For pointers on Good and prompt serves visit Chuck's at Exeter and Wellington Rd london, they're great and fast and always busy.

Dieter E. Polcher

Food was extremely mediocre for the price.

Kumavat Mignesh

Very slow service. However, they are apologetic for leaving you hanging there. It took around one hour from the moment we sat till we started eating. It seems that they are understaffed. For some moments, all the servers seem to have dissappeared. The food is good. They just need to improve their timming much better.

Andrew Soifert

Service was quick, server was friendly, some of the food was a little burnt, but the rest was good. Reasonable prices.

Liz Sebastian

Wonderful service

Tim Blair

Excellent food

Tamara Rossetti

Second time going there , our server this time was good but our food was okay, not great.

Chad Wismer

We've tried twice to eat here. First time, we waited an eternity to be seated only to find out that food was taking an hour to be served so we left. Second attempt: no hostess was anywhere to be seen. 10 min of standing, waiting, a male employee offerred to find a table. He disappeared only to be seen serving elsewhere. All this while several empty tables are in view. Another gal comes up and offers to seat us. She too disappears to " find a table" then returns to ask us to follow her. On our way to our table another couple scoot in to sit in the same spot. Our hostess remains frozen to the spot and says nothing.....we left AGAIN. TERRIBLE, unprofessional, inexperienced. This place seriously needs to get their act in gear

Cameron Jeans

I picked up two burgers and fries takeout, the burgers didn't have any condiments even though they were requested and I paid a dollar extra for gravy for the fries I didn't get the gravy in the bag either.

Rohit Khanna

Waited 10 mins for a waitress and then 40 mins for our beer. Wasn't even busy. Also completely missed a few food orders. Noticed a few other tables having the same issue.

Allen McCaffrey

LOVED the surf and turf. Great service, very friendly staff. We would definitely recommend Chuck's Roadhouse.

joshua salandra

it was food the food is good and the patio is amazing injoyed my time there

Freda Adams

Best food for the price you pay. Wish they had a location in Ottawa, Ontario

Belinda B

Great time, food and service was worth a 5

John Clarke

Excellent customer service. Speedy service. Very clean establishment. Delicious food.

jamil ibrahim

Lisa Leeman

Was on a family vacation to fort erie/ niagra falls. Took the kids one evening when it was a bit later. Food was great. Our steaks were juicy and tasty. My daughter had a caesar salad and mozzarella sticks and the portion was huge. Prices were great and service was fast and attentive. Will be going back again when visiting up there.

Matt McKenzie

Still can't sit inside,the patio was full with a line up. Took food to go it was really good.

Sara Gray

Brent McNeil

Fred Tremblay

Burger was good

Lutero Griggs

Great deals half price appetizer s after 9

Shelley Morey

Food was good. Long wait for food. Good drinks. Average.

Jamie Nurse

Tyler Norwood

Great prices and atmosphere. Half price apps baby

Samantha Goulart

Great service!!

Tracy Wand

Kelly Waterhouse

Did not enjoy my $100 dollar meal . The price on the menu looks great still added up fast. Food - was not worth the $100. Steak was bland , lobster was small and bland. Loaded baked potato was bland . not sure how you do that when it has bacon cheese and sourcream , maybe it was the cheap out on the toppings. the corn was the worst corn i have ever eaten. The meal was definitely not worth the $100 for two people. Oh and the Calamari was gross. will not be back

Robert Arseneault

Timothy trobridge

Good food, quick service

G Hooper

The food was good.The kids burgers where baddly burnt. The other ones a different waitress brought where perfect. Our waitress needed to be trained better. I did not tip. first time I haven't .We will go back. But hopefully not get the same waitress. Family of 4.

Debbie B

If I could give this location a 0 I would. Thank goodness it's not the first time I've been to Chucks because it if was I would never go back. First and foremost was our service. I have no idea what ticked off our server she only had 4 table to take care of but at one point we asked about our drink order and her reply was "I haven't put it in yet I will do it went I get time". The rest of the service was just as bad. Sorry to say this person should not be waiting tables.

Reta Vickers

Excellent food.. excellent service... nice staff... best experience in brantford you have to try it out we r now regulars ....

Elizabeth Pereira

Went to this location for family day and was met with some of the best service I have ever recieved from a restaurant. The staff were extremely friendly and the food was fantastic! Jackie made sure we had everything we needed and was very pleasant during our entire experience.

Exploring North America

Good food, friendly service, casual comfortable atmosphere. Excellent nachos! Cheese is through the layers, not just on top

David Macht

Awesome food and service as always!

Deb Longthorne

Dinner

chaline fulgence

I just love this place and their 100% prime rib beef burgers are awesome and well priced. Need to get some photos. Next visit.

Mona Renzone

Went there for my birthday celebration. Our server was very rude, she didn’t really bother to check on us for repeats or foods. We had to call another server for some of the items we ordered. In the end, she charged Automatically 25% tip (which she didn’t really deserved it - 46$) on our overall bill, since I was covering everything. Won’t suggest anyone to go there. Wasted my special day.

Patricia Bardaro

I’ve been to this chuck’s location several times and the food was always great, the only thing that I wasn’t to impressed about was the serving staff at the time. No smiles no friendliness but I mean it could of just been one of those days. I haven’t been in to dine since the pandemic but I’ve always ordered and picked up. I’ve gotten most of my co-workers hooked also and they were very empresses. I mean I can’t say enough good things about this place.

Bean A Bro Farm

Great service and food. A little on the noisy side.

Marilyn Pilon

Wanted a lunch out before 28 day lockdown and made bad restaurant choice! Steaksalad was BAGGED lettuce mix, with a bit of fresh tomato, croutons& blue cheese dressing...and tough beef pieces. Disappointing and waste of money. Friendly server who had no comment when I gave my take on what I'd been served. Last visit to Chucks.

David Pike

The food was ok nothing spectacular. Service was horrible, even worse when a hockey team of kids came in. The place became extremely loud and we were pretty much ignored. When we asked for the bill it was brought to us and the waiter walked away in which we thought was to get the debit machine. After waiting another 15 mins we decided to go to the bar to pay so we could go. The waiter then proceeded to tell us to go back to the table he would bring it there. So after going back thru the restuarant to the table where sat he brings it. The company I was with, had a problem with his card it declined twice. So being the people we are I take care of the bill, but being honest with the service we received we could have left but we paid with no tip. We will not be returning was a horrible customer experience.

Curtis Bedard

Very happy with this place! Food is great and the beer is cold! Can’t beat the prices either. Compares to Texas Roadhouse in Watertown!

Gloria Bartlett

The food was good but I totally disagree with the added 3% to the end of your bill. If you're not charging enough raise your prices. I don't agree with subsidizing the steak eaters when I am eating a burger.

Bob Lund

We got there and there was only 2 servers there. Took awhile to get a drink order and then when we finallt got our food order in, not one of us was happy with our meal. 8 were at the table...fries were cold and not fully cooked, ceaser salad was wilty and warm, steak was not good a 5 out of 10. Asked for loaded baked potatoe and got fries. Not a good experience at all.. we were frequent customers. Disappointed

William van Roosendaal

Its okay, this location used to be a sketchy bar and I think some of the riff raff still hangs out there, my husband went to get our diaper bag and there were 3 weirdos surrounding our car. My husband spoke with them and they said they were just looking but still, weird! As for food its okay, you can absolutely get a cheap steak dinner and $10 lobster tail but it's definitely not the same quality as a real steakhouse and the lobster was tiny, my husband ate it in 3 bites lol.. i had the rib and wing and it was okay. Also they claim to have "peppercorn sauce" for steak, it's literally bbq sauce with peppercorns, it was good with the ribs but real peppercorn sauce from say the keg is not like! that I noticed too that the table and menu had a funky old cloth smell it was overpowering, definitely need to keep up with the clean cloths for tables its really offputting! In the end It's a cheap place to eat and great for families minus some of the characters in the parking lot!

Kayla Brady

Completely following covid protocols (for those who care) Had a delicious meal! (As usual) Everybody was friendly and very happy to see us.

Lucas Villa

Unfortunately couldn't give this restaurant 0 star, the food was really bad no taste at all both my kids and wife ended in the washroom with stomach pains. For the price we paid I regret it so much deffinetly won't be going to pick up food ever again, ON the other hand I was greeted very nice the bartender was very nice but the food omg I have been to other chuck's before and we always loved the food don't know what happened to this one.

Sharon Brown

Qasas Oceron

Great food and a great server, will definitely return

Peter Kujansuu

Brian Clark

Best place to get cheap beer and food in Oakville hands down. Don't expect to get the best burger of your life here. This place you can get wasted and leave with a full stomach without breaking the bank... Change that you won't even notice it on your bank statement. I can't stress what an amazing spot this is for cheap drinks and food on weeknights after 9. Highly recommend bringing a DD because you will live happy, full and DRUNK!

Heather Peach

Only complaint I have was both my husband's and my corn on the cob were ice cold.

Victor Quantz

Food was great, our waitress Shayna was fantastic, great personality, always smiling, will definitely go back

Vic Moljgun

Had steak and lobster here today for $20 and a martini for $4....need I say more!! Wonderful service and very clean . Enjoyed it very much ????

Aaron Fletcher

Food was good and staff friendly and fast service

James Hague

Food has opportunities. Bruchetta flat bread had all toppings fall off while trying to eat it. T-bone steak while inexpensive was 1/2 think. I was left wanting. Environment is great, personnel are charming. A decent night overall.

Vicky Skinkle

Beer was flat, my coke was flat as well... I ordered the top sirloin and lobster tail with fries and gravy (did not get gravy but it showed up on my bill lol). My boyfriend also ordered a steak medium rare with onion rings and it was tough and more rare than cooked. We called at 430pm to place a reservation and the guy who answered the phone said we wouldn’t need to reserve a table on a Friday at 7pm so just come on in....IT WAS PACKED! We mentioned that we called earlier and he said, other people reserved tables before 7 so it’s going to be a wait if 25 minutes. Really?? Thankfully, we only waited 15 and were seated as fast as possible so, you got a pass there. Overall, we were not impressed and but we are willing to try it again (just won’t order the same thing).

Helmut Halla

Don't order the lobster tail or mashed potatoes. Steak was excellent..

Christine Chung

Nothing but great people, great food, and great service. I have probably been to this new restaurant roughly 3 times and every single time I have had no complaints. The price for the food is cheap but definitely not the quality of the food, you definitely get more then what you pay for. Our waitresses varied with every visit and every-time someone was always coming to the table frequently to check up on us, top up our drinks, and gave us our food hot, ready, and fresh. It is a little bit of a wait to get seated and be presented your food, but that’s because their food is so damn good everyone wants some and the cooks want to make sure your food is made the way you like it. I’m happy to say that this will be my hotspot whenever I’m looking to go out for lunch/dinner.

Allan Greentree

Yesterday was our 25th Wedding Anniversary...so we thought we would order from you as we have many times before....we were both very disappointed...corn and lobster tail was overcooked....and I actually had to wash the dressing off the salad because it was swimming in it....so never again...and and thank you for ruining my day.

matt hudson

Great prices for a steak dinner. While this isn't the keg it's not some cheap cut either. They clearly advertise the "chucks fee" or tax that they charge on top of the menu price so you're not surprised. Try it out. We were quite surprised.

Arlene McFadden

For the money you can't beat it. I usually go on Wednesdays on their rib night.

Brett

This place is HORRIBLE! waiters dont say hi and greet you. they dont set tables properly.my 9 year old brother can do that on his hown for 5 people! The food is gross. Like are the chicken wings boxed?! C'mon the only thing that was good was the fries. Get your act together never going there again

Lisa Roth

Food okay service needs work and whats with the charge for fresh vegetables refused to pay this Thats a rip off check your bills before payin

Lorraine Holt

Great food , Their be-on meat burger was amazing.

Terry Ricker

really good food and my family got a table real quick i highly recomend going to there a+

Colleen Blair

Meal type

Jeff Curtis

Food is really good, the service is terrible.

Cheryl Williams

Very good food friendly people just a bit loud

Havin Nahoot

Great value for your money.

metalhead 666

Great food and service!! Will definitely recommend!!

Kevin Charrette

Very slow. Took over 2 hours. We came at 945 and left just now at 1150

Angela Kochowiec

Food was awesome. Service was great and a decent price

Maria Charissa Magcawas

Aaron Neils

Kelly Titchner

For the price I was sceptical. This is a nice size location and the service by Shelby was awesome! The food was just fine. Hot and plentiful. You cannot beat it for a reasonable dinner out!

Melinda Hervieux

Were a family of 6 everyone was very happy and full !!

Satrahan Singh

Good food good prices and friendly service

Bill Atkinson

This was by far the worst restaurant I've ever had of in my life and my 38 years of experience in life I've never had such bad food a food and staff while the blog girl anyway the Brown Arab ride and really talk to you but absolutely horrible I do not recommend this place to anybody and I will never eat here again

burchel abner

Good service good food????????

Jennifer Eves

Jordie is a excellent server

Rick Hawes

This is the first time we were disappointed with a Chuck's restaurant. Their hamburgers are second to none however the french fries were a huge disappointment & were not up to the standards of other Chuck's

michelle mabley

Good food, great service.

Howard Yuhasz

Amazing delicious food every time.

Tyler Prudhomme

Deborah was awesome, she was so friendly and courteous and Jayden was so sweet. We’ll come back tomorrow for dinner ???? ❤️

Bert Johnson

I've only been once and it was the worst experience I have ever had at a restaurant

Kaitlynn Webber

Got the beef jerky on a bun. Dry dry dry, I will not make that mistake again. Even the ceasar was dry

Maria Fernanda Gutierrez

This place was honestly much better than what i expected when I first walked in, the food was amazing and the prices cannot get any cheaper. The waitress was very friendly, the decor is pretty nice I'd definitely recommend this roadhouse. The after 9 pm deals are amazing, 1 lb of wings for 5$, that is crazy. We ordered steaks and it was pretty good for the price you're paying.

Christine Channon

Food is very good as well as the service, we will be going again

9,999,999 M

Good place to stop in for cheap beer and pitchers! The food is decent and wings are ok....i didnt like the fact that they were breaded and tasted like they are oven baked not deep fried! Also i like hot wings and the "hot" wings there are more like medium because the sauce taste abit sweet so i wasnt a big fan.Although the cheap beer made them go down that much easier. The waitress also didnt give us a bowl for our bones or even napkins to clean our hands and i even asked her specifically for "saucy wings"......I still gave her a 15% tip because im a nice guy! Lmao

Carmelina Anna

Cold and old food, warm beer, but service was good.

Doc Cronic

Good salad and steak. Music was very loud, making conversation difficult. Service was excellent at first, with three different servers stopping to make sure someone was looking after us. However once we received our meal, the server did not return until we were finished eating. Otherwise, good food at a decent price.

Rick Markell

I requested medium rare for my steak bites, when they came they were medium well. They were replaced, thank you. The rest of the meals in the group were fine.

Maria Friesen

Excellent staff and the food was amazing, I highly recommend this place ????

Tony Lovegrove

Gail Banks

My husband and I went for some apps and drinks Saturday afternoon. Krystal was our server and was awesome, and so was the food. There was a reservation of 6 coming in and arrangements were made for us to move due to social distancing to another table. Krystals shift was over so we cashed out and moved to our reserved table to continue our evening. Then the the owner came to me and said he wanted the table for other people. We will never be back as we we planned to stay and watch the game and we were not done ordering however the owner would not listen and insisted he needed the table for no one waiting. Hmmmm

Kayley Shaver

Craig Hale

Great food

Victoria Droog

Valerie Smith

Decent food. The cats juice was really good. Prices ate amazing. A good place to hang with friends. Nothing fancy.

steve barkley

Natalie Stone

Very enjoyable and relaxing setting. The service was fast and the staff go out of their way to please you. The meals look very nice when served. The steak and roast beef dinner are so tastey . Your not hungry when u leave ,the porsions are very generous . I'll be sure to go back, I want to try the fish. All and all great.

Ryan

Good service. Steak excellent

Matt Brooks

We had Kate as our server and she was super friendly the whole time. Checked frequently throughout the night to make sure we were well taken care of. Food and drinks were great too on top of the service.

Jarret Marx

Guys are doing their best for delicious food for pickup up ????????

khong

Lovely Lunch/Dinner at Chuck's on this Canada Day! Gabriella was our lovely server for my wife and myself. One of my big issues about dining out is safety procedures as well as quality of food n drink. Chuck's using both the parking lot as well as their patio. Well spaced out according to Social Distancing protocol. Congrats to the team not only for clearing and cleaning tables but also the chairs (backs, seats and arms) to ensure we are cared for properly. My first time back to my favourite Chuck's since Covid! Wednesday is great priced ribs day!! I find the coffee too strong so washed it down with a soft drink and paid for a nice salad to pass on the fries. Ribs 'n sauce superb, D. enjoyed her Cav-Sauv as it's a perfect blend. D. loves her Buffalo Chicken sandwich and chooses the excellent onion rings to complete the meal. Not enjoying a lot of heat she switches out spicy for Ranch, for her, the perfect option. We feel safe, welcomed and well fed. Thanks team!

Linda McLinden

Food has been excellent at every visit except this evening. Undercooked tasteless fries, overcooked chicken quesadillas and pitas bread that accompanied spinach dip literally snapped into crumbs. Chicken parmesan with barely any sauce and under cooked pasta. Wait staff very pleasant. Will go again as this is the first unhappy experience and maybe someone was just having an off night.

Ravi Chopra

Chucks has a great ambiance and fantastic staff. The blonde male server (i forget his name) was very kind and made a fantastic impression on myself and my family. He put up with all of my children and had a smile on his face the whole time. What a lovely boy. Will be returning.

John Ryker

This is our second visit to Chuck’s. Great food, great prices, and friendly staff. Kids menu is reasonably priced with huge portions. Welcoming environment. Keep up the good work - we will be back!

Dave Tomas

Food was good price is good they need to let in some local beers

Lateacher Stephen-Anderson

Food is decent most of the time service is slow because they seem to be understaffed most of the time good prices so I guess slower service is the trade off for the prices.

Tyler Slate

Onion soup was found to be not appealing.as well the smoked meat was crispy very.unappealing.even water was foul tasting.service was acceptable.not planning to go back.

Monica K

Was there today February 18, 2018. We wanted to have lunch and watch some of the Daytona Race . We asked the girl at the front if they would switch one of the TV's into the race and she said no!!!!!. What? There were 2 ppl in the restaurant at the time and at least 3 free TV's that I could see. We walked out right on the spot. Way to treat your customers! Will not be returning!

Pat Duggan

Good food ,great service.

Manny Trovao

Absolutely incredible food. We just happened to get an amazing server (all of them are awesome) but one in particular. Her name was Maria D and she was incredibly friendly and helpful. Manager Emily was really nice and also checked up on us. By far the best birthday dinner in a while. Also got to show off a bit of my magic tricks to the server and manager ????????????

Ted Fischer

Big Beau

My girlfriend and I have been to Chucks several times since it opened. We have both told friends, family and co-workers they need to go. I have never had a bad experience there....until last night. We specifically asked the host if we could be seated in a spot where we could watch the Blue Jays game and that was fine. A bit later a group of 5 or 6 sat beside us and asked to have the television changed to the Leafs game. We asked our waitress (who was the only bright spot in this whole evening) to have the game changed back. While we waited our meals arrived before our appetizer, we were told that if we could have them now or that they would be brought back to us later. One manager came over and said that the group beside us wanted the game changed. We explained that we had been there first and asked to be able to watch the baseball game. I pointed to two other televisions in view of the other table that they could easily watch the game from. The manager's response was "you're right, you're right, I'm just trying to make everyone happy." He also asked if we would be willing to switch tables, as another party was about to leave (We were halfway finished our meals at this point.) A bit later another manager came over and we went through it all again. All he could do was ask if we wanted dessert. Our waitress (Lisa is her name, you have her she's great) apologized multiple times, but we knew it wasn't her fault, as I had watched her try and plead with the managers to change the game back. When the bill came nothing was taken off and Lisa was nice enough to go to her managers and ask for us. They gave us one meal for free (big deal.) We left without any desire to go back. ....Oh and our steaks were both overcooked. We ordered medium rare and they looked to be closer to well done.

Michael Ferrari

We are from out of town.Been to Chucks twice and will never go back bug infested and service is horrible.

Murray & Sandra Coulter

Sam L

For whatever reason they seated us at the back of the patio all by ourselves. I initially thought that because of COVID there wasn't enough room on the front patio but at least half a dozen people were seated at the front after us and there was still lots of space when we were walking out. Disappointed

Ryan Hornick

Delious food and drinks, amazing service all the time everyday. Great prices for quality.

Em DeSalvo

Superb deal, originally went there on a whim and was pleasantly surprised. Excellent food for an affordable price. I only ever go there now for the half priced apps after 9pm. I can bring my girlfriend there and we can both eat a good amount for food and the bill is never over 40$ for the both of us. Will be going there and continue to go there for a while.

Roy White

Our server Matt was amazing! Manager on duty yelled at staff, he made jobs difficult, I know its not easy. He needs to go.

Kelly Belluz

. I have been there with friends they both got food poisoning from the burgers. I gave it the benefit of the dought and tried it again with another friend, we had the steak and lobster. it was terrible. I have read the responses from the owner about the issues .What do they not understand !!!! Bad food, Bad service, This has been going on for over a year, When are you going to do something about it,!!!! I think the franchise owners should pull the francise off these people they are NOT !!!!! qualified to run a restaurant,

C Alex

This one made my day! Very clean place with nice interiors and pleasant staff. I had a wonderful dinner with my partner with steak cooked to perfection. My wife loved skinnylicious salad and drinks are cery reasonably priced. I m definitely coming back for the value this place offers.

Wendy Laviolette

The food was pretty good. Good atmosphere.

Mary Harrison

Service is great, food is not bad... beer is cheap... Great place

Charity More

Do not honor medical excemptions. For mandates food is horrible

Amanda Rose

Just left Chuck's! The food was good and the service was very efficient! Matt our waiter was super friendly and answered all the questions about the menu! We will be back!

Adam Reading

They scam you out of 3% honest to goodness fee there and have the audacity to charge hst on top of that phantom fee. I think this is illegal and will be taking my receipt down to the police station later in the week. Its similar to a table fee or sitting fee. Mediocre food and disconnected service. will not return.....

Angela Paul

Unfortunately it seemed our waitress was annoyed by our presence. She rarely came to check on us and it was difficult to get what we needed. I had higher expectations for this location.

Charles Joesph

I came here today for lunch with a friend for the first time. We were looking for somewhere to go for our “ladies lunch out.” I must say that I was very happy with the service and the food was delicious. Our server Evan was very nice and helpful. The manager Carla started us off with our drinks and was very patient with us considering we asked her about every question that could be asked (lol!) and ended us off with some coffee and coconut cream pie which she was completely right, absolutely mouth watering!! I think we’ll make this our regular spot!

Stephen

Pretty good price here and good service

Edward Kennedy

Server did not take our names or phone numbers for possible contact tracing. Did not follow COVID-19 rules. Very disappointed with the service

Wes Westbrook

Good food, decent service and great prices!

dennis D

Great service, fantastic food!!

Laura Churchill

After seeing the commercials we wanted to try out this restaurant. Not sure we will be back. Kids menu only has 4 options with no dessert, and it took a really time for even the apps to appear. We got the spinach dip (ok but overpriced), the wings (quite good), the roast beef sandwich (ok, nothing special) and the pulled pork. The pp sandwich had about two tsp (literally) on this huge bun. I asked if this was the normal serving...the onion ring was bigger than the amount of pork on it !! They did fix the situation. We thought we would give it another chance another time until we see that there is a poorly explained surprise "honest to goodness " 3% fee on your bill. Just raise your price if required. Don' t slap weird fees on the bill. The optics are not "honest to goodness" in your favor. Most likely won't return. :/

bill smith

Sat at table for twenty minutes before waitress showed up ..... Great service chucks!!! Please stay away

David Lesser

Really good and quick service. Ordered a vegetarian burger combo my friend had ribs.

Crystel McCaffrey

The food was decent, prices good, but our server was awful.

Jason Roberts

Good staff decent food. It's another Chuck's.

colin coyle

Great food but the burger was burned

Shelley Leveille

Kim

Dinner

Theresa Regnier

Had rib special..very good

Ines Byrne

Loved the BBQ sauce staff were great

Patrick Dobson

Service

Bond Snow

Leah Drover

Amazing food , ambience and people..Perfect spot to hang out with friends watching your favourite sports and drinking beer. The lobster tails and chicken wings are a must have.

Joel Poirier

Brandi Gordon

Food is decent and cheap however the service sucks over and over again. We used to come here quite often....but waiting 20 minutes for a server is horrible. Just tried giving it another shot and left after 15 minutes of waiting without being acknowledged by anyone.

Michelle Vangeutselaar

Emily is the best! Great atmosphere, good food and holy TVs! Go Leafs Go! The owner is amazing!

Kendra Roesler

Amazing service by Cassidy! Food was amazing and the prices are so reasonable. This is my new restaurant of choice. I would recommend :)

Rebecca Sle

Wasn't as good as the first time we went.

Nancy Roberts

Great food

John Tweedy

Great food as always though the service today was below standard

Kyla Gallagher

Great place. Great staff. Great owner...best bar in town.

Doug East

Patio open Bought takeout. Steak was good.

Robin Orton

Great food and freindly staff

LouisVSourD

Great value and great service

Denis Landry

I just go here when my friends want to drink lol

Taryn Murph

Very yum yum, I fell in the kitchen, and the washrooms had a feel of death, pickles were very uncomfortable, the food was okay o guess, it was a great place for my 134 month old sons birthday party. I feel I’d love to move it to the back room and live out the rest of my days there. Water was the best part and have never had water until then and I was sooo pleased. But the bacon smelled like it was from a pig like what sooo sad oink, but I over all I was very happy with everything but I was not happy with the stairs in the back I felt like I was going to cry while I’m them????‍♂️

shan ban

This place is amazing! I had the steak and lobster and it wasn't too expensive relative to other places. Not to mention the amazing service by the staff and our server Ethan, we couldn't have been happier with our night at Chuck's

Janet Rowland

Food was ok....fries were hard (stale?)...AAA steak was really good though....but I don't need to go there again....

Rickey Williams

It was good thanks

Stephen Burt

I've been to many Chuck's Roadhouse restaurants and this is the first time I've been to this one I have to say I was not impressed the waitress was subpar my steak ordered was undercooked big time my dates Caesar salad was so soaked in dressing she could not eat it the bacon on top of the salad look like spam I would highly not recommend you go to this place unless they change their ways because even though it was cheap it was not worth the price I paid at all. update on my situation after management contacting me they gave me a full refund of my meal and said they'd be taken care of this issue so I will be giving this location another chance everybody deserves a second chance.

Michele Pilon

Julie was a very nice server. The food came quick and at a good price. She had good product knowledge.

Linda Byers

Greeted quickly by pleasant, outgoing server. Wait staff was prompt and friendly. The meal was excellent and was served quickly. I'd definitely stop there again and recommend it if you're in the area.

Eddie Enriquez

Good burger deal, everything was yummy and the place had a good atmosphere. I took my toddler and it was kid friendly. He had chicken fingers and corn on the cob, the waitress was very accommodating

Joe Turner

Great service for our waitress Julie ,food was great too

Rick S

Price is really good. T-bone was cooked as requested. Fries and gravy satisfactory. Corn on the cob was small, overcooked and cool. All you can eat salad was mostly shredded cabbage with what amounted to about 1/2 a tomato and about 4 croutons. Lots of dressing applied to cover up the lack of lettuce and other traditional salad fixings. Friends had the $10 lobster tail add on which was about two bites worth. They let the staff know of their displeasure with the serving, both size and quality.

Robert Greene

Worse experience of waiting over an hour an 15 minutes to get out food. Manager came over and BS'd us!!! No more visits for me!!!

Bob Pettitt

Excellant food and servlce.

Katrina Whisken

Food was delicious, service was great

wendy walker_moulder

We hosted a team fundraiser at Chuck's a couple of months ago. Natasha and her team were great to work with - and it was a fantastic night. Thanks for everything; we will be back.

alejandro galindo

As a front line worker dealing with high risk populations during the last 5 months of Covid-19, I was excited to receive a 20 dollar gift certificate from my employer, Trillium Health Partners, showing appreciation for my dedicated work during this challenging time. A colleague and I visited the Oakville location and were advised the gift certificate would not be honoured as we did not have our work ID with us on a typical work day off, Saturday afternoon. No where on the gift certificate does it state that ID is required to redeem the gift certificate. We left the establishment not wanting to drive all the way home and back which would have been an extra half hour of driving on a lovely Saturday afternoon. Next week, I plan to go to the Chuck's Roadhouse in Burlington with my ID. I won't return to the Oakville location.

chad mercier

Fiona Mashford

Server Cheryl was great. Very friendly and personable. Food was great and reasonable.

Herman Ng

A very nice place with very prompt service. They were very busy so I was worried about waiting long for my food. Food came out in like 10-15 minutes. Food is well priced too. Had the American burger at 11 bucks which is cheaper than some fancier take out burger joints. 6 dollar pint. Very happy and simple american style food. Good job!

Shirley White

Ledawit Solomon

I love coming to chucks for their ceasers!! The chuck size ceaser was amazing like usual, the soup of the day which was beef barley was a little on the bland size and not super warm, but overall the service was great and we enjoyed our lunch

Shantanu Banerjee

Courtneys service was amazing and did a fantastic job and was extremely nice, food was good as well

Pat Haringa

Our server was friendly, fast and efficient. Even waited for me to cut into my steak to ensure it was cooked properly, which it was. Food was cooked well and it didn't take long at all. The host was an energetic & friendly guy. Way better experience than I've had at the Cambridge South location.

Adam Baker

Nancy Hodgson

First time and will be my last. Food was okay, coffee served cold, service was lacking. Better off going to Legends, St Thomas Roadhouse, or Boston Pizza (definitely not worth the $60 I paid).

Dawn McCall

Absolutely wonderful place for Burgers and steaks

Vicki Mains

Went here on Friday and had a wonderful time with family. The place is really nice and food is very reasonable. This would be my to go place for weekends :)

Darby Dagg

Everything was delicious and the price was very good. The service was amazing.

Keith Virag

Food is good but my roast beef sandwich was a little cold.

sahil mehta

Food and service was great. I was over charged $1 order was 20 wings after 9pm and was charged 550+550 $11. Should have been $10. Do that to everyone that go's there I'm sure will add up. Shaved it off the guys tip $5 instead of $10. I go to my home town chucks all the time and have never had them do that. 3% honesty tax lol what a joke you already stolen it.

Michele Hamer

Service is great. Food has a great taste. Had the pulled pork. Just the right amount of sauce. Not overpowering. COVIS 19 protocols followed extremely well. I felt safe and full!!

Daya Mccumber

Home of a cheap burger and fries nice place to eat and good atmosphere

Ken Keating

Good service and friendly

Laura Wells

First of all the menu said the meal came with corn on the cob but we did not get any. When we inquired where it was we were told that they ran out. Unfortunately we were not informed prior to our order and it was not communicated to our waitress either. We were offered a salad during the middle of our meal. At that point no one was interested in it. The presentation of the food was unimpressive. Also I believe they may have mixed up our orders. I ordered medium but my friend ordered medium rare. My meal was very bloody and his meal was overcooked. Waitstaff took forever to clean it table or top up our drinks. Had better service and food.

Alex parcells

Steak was warm,. Not hot, alittle on the under cooked side.

Bill Peacock

We’ve been here several times. It has been a while though due to COVID-19. We went today and it was such a pleasant , relaxing time . We didn’t feel rushed and the servers were so friendly and amazing . My steak was cooked perfectly and my husband and I really enjoyed ourselves. This was a really great experience and we will definitely be returning soon .

Laura Espinola

Good food, good prices, and a nice atmosphere, will go again

Marie Scrivener

Hunter Homerston

June Day

Awesome tasting and reasonable priced burger ..cheeseburger not so reasonable with 2 .00 more for a cheese slice. Crispy fries good with burger and fresh burger toppings. Live music a bit loud for allowing conversation.

Frances Ricci

I love this place for a great burger, fries and inexpensive beer. There staff are great and the food comes up quick. I like to stop in fir a bite after a movie just down the street st film.ca A cheap night out lol.

Lisa McAllister

Tip: before you own a bar you should work in one first! They really just be letting anyone own and run restaurants these days

Dan Poliziani

Cheap and good food

Fabrin Bugarin

todd jackman

Not a great experience food wise. Food and beer is cheap but low quality. I have been twice now and ordered Canadian beer that was extremely watered down and not carbonated. Figured the first time was just an off day but the second time I went it was also like that. Nachos were a disappointment, they put the tiniest amount of cheese and covered much less than half the chips. My boyfriend was also sick with symptoms of food poisoning the next day after eating the burger (whether or not it was the restaurant I’m not sure - but a weird coincidence)

Yanet Salazar

The place looks amazing cant say say the same for the food. I have to get up and get the forks and knives from another table it was never brought to us Stuff are friendly

alyn warrington

The salads wereGgggreat! As well as the Angus burger and fries.1 other person with me also raved about it and prices were pair as well

Moheed K

Great place! Cheap drinks and food-nice atmosphere. The server Lisa was amazing, super friendly, and probably the reasson ill come back.

Laura Kell

Really long wait for our food. Food quality didn't live up to the hype. Ribs were ok...not fall of the bone. One steak was cold when it arrived and one was average..seem like poor quality cuts

Paul Reiser

Shawn Stannard

Great food friendly atmosphere good times

Heather Hutton

If I could give it no stars I would. We had a reservation made before hand so they could accommodate our group. We arrive and the table is up against the wall. My sister's couldn't fit in between the table and wall comfortably. We get our appitizers and there are barley anything to the portions. When we finally recieved our meals they too were small portions and terrible quality. The chicken was very dry! To top it off I had a full try of drinks spilt over my head with no compensation offered only a simple apologize for the waitress. Do not go here!!! Very disappointed.

Howard Shears

Stopped in for a drink and some appetizers. Everything was tasty and very generous portions . Our server Krystal was excellent super friendly, helpful and makes a great Cosmo. We had a bad experience here about a year ago and vowed never to go back but glad we did!

Suprreme82

I came here with my family a few days back and I haven't been able to get the deliciousness of the food out of my head since! Every single dish was cooked to perfection and presented neatly. The staff was extremely friendly and hospitable as well - especially our cheerful server Guy, and the manager Jackie who made our dining experience a true pleasure. Definitely adding this as one of my my go-to restaurants when I'm feeling particularly indulgent :)

Tracy Foss

Friendly staff and the food is delicious and I want to come here more often

Andrew Auger

Had dinner with friends and had a Great time, Friendly competent staff (even though we had first time server ????) that didn't rush us At All ???? we were Really impressed with how clean the establishment was (couldn't see any dust even on the rafters ????) and the food was most Excellent ???? we will certainly be going back on a regular basis !!!

Ashley porter

Great food, awesome service and the patio is beautiful!

Szajen Skierska-Duffy

GREAT staff, great service. Thank you to our waitress Kat for serving us with a smile & a great mood! Amazing food as always!

Mark Walter

Beautiful place to eat best staff loved the big screen and the food is amazing I had mid rare steak and a salad best plate I ever eaten good job and I will be back here 100%

Danielle Ashley

Kate is super attentive service and dishes has always taken care of us we go in at least once a week and we always try to plan to go when she's working. We have a great quick time whenever we are there with her.

Devils Donut

Can't beat the food quality or price. Atmosphere is a little loud but the meal definitely makes up for that.

Andre Lanois

Elviss Bono

Reasonable prices good service and food

gordon stuart

Areal VanGinkel

Deborah was a fantastic server! Super friendly and she always makes my visits awesome! :)

Craig Fowler

Enjoyed the steak dinner and the excellent service.

Chris Green

The food is constantly well prepared and flavorful, staff members hands over excellent service. I really like how clean it is and ambience. Will come back again.

Penny Storey-Lawrence

We love Chucks we came from Hamilton and Fort Erie is the closest location we have never been disappointed the steaks are the best and chicken wings and you can't get a Stine of beer cheaper anywhere , and we always get great service

Brenda Benoit

Revised review: Went there for a birthday dinner and I have you say I really enjoyed the visit! Service was excellent, waitress was very attentive and came to the table several times to make sure we didn't need anything extra. The food was excellent. Ordered the steak and lobster tail, steak I ordered medium rare and it was cooked almost perfectly, flavorful and juicy. Lobster tail was cooked well, texture was good and had a nice amount of seasoning. The corn was very improved: juicy and sweet! The fries were much better, I asked for crispy and they were perfectly done! I'm glad to see the improvement in such a short period of time! Well done and I hope this business does very well! Got the 2 lobster tail dinner. Came to around $27 with taxes. As I realize this location had just opened, I didn't expect everything to be perfect however I was quite disappointed. I tried calling the business a few times to place a takeout order and the call went straight to voicemail. I went in to place an order instead the next day during lunch and told the bartender what I wanted and gave her my phone number. As I thought she was going to put my order through I told her I was going to leave and come back. The bartender couldn't give me a time for how long it would take the food to be made and it was busy so I figured I would come back in half an hour. I returned and the bartender said that I had left and she never put the order through. Now as she took down my order on a piece of paper and I gave her my phone number I would have thought she could have called me to confirm that yes I did indeed still want the order. I had said I still wanted the order and it took a little over 10 mins to make. The kitchen was good about putting everything I needed in the bag for utensils and condiments. As for the food- the corn had no flavor, the fries could have been better and the lobster I found a bit over cooked however the flavor was adequate. I give them 2 stars because I realize it was rushed to start the business and it's going to take some time before it's well established. I look forward to seeing it improve once it's more established.

David Luey

Great food for a great price

Jaime Edmiston

It's been awhile since I've worked in a restaurant. I ordered the Montreal smoked meat sandwich. It appeared the meat was heated on the grill(flat top) resulting in a chewy sandwich. The fries were limp too. Altogether disappointing.

Jennifer Ouimette

Poor service...told the waitress that my quesadilla tasted bad but she didn't do anything about it. That night I was extremely ill. Food poisoning.

Phil Chrisropher

Id like to thank David (owner) Torin (kitchen manager) Crystal (Dining manager) for a great night!!! Hosted a surprise 70th birthday party for my mother at Chucks, around 60 people attended,it was off menu ordering as per my wish. The food was AMAZING everyone really enjoyed it! The service was prompt, everyones meals came out hot,correct and together! They accomidated every request (even as far as making scramble eggs for my 82 yr old uncle whom has had several strokes. Everything flowed smoothly with the food and the service. Will definitely recommend any function!! Once again THANK you to ALL the staff that were there & involved GREAT JOB!!

Scott Rouse

Cheap drinks. Foods ok.

May Marie

Tuesday after 5 pm & slow service. Waited 15 minutes 4 a beer!! 45 minutes before food arrived but both steaks were great. Could be +4☆

Rick Procter

The only part of this place that deserves any stars is how clean it's kept and how friendly the staff is. Their food on the other hand is disgusting, they don't season their meat and half my fries were practically burnt. The service slow, a 45 minute wait at lunch hour on Wednesday is ridiculous, it wasn't even that busy, only about five tables were occupied. I won't be back to Chuck's Roadhouse.

Tom Hogan

This place falls short compared to the location in Mississauga... Yogi the owner isn't able to manage the place as we picked this location as the TV's had both raptors and leafs ...after ordering the food and getting ready to enjoy the game they change all the TV's to hockey ... After changing my plans to watch it here I requested at least on tv to play the game and he mentioned he was scared of a riot and look flustered. The steak was not medium rare and too much fat for a tbone... Corn was boiled and fries were soggy. But let me tell you that Natasha the GM was pleasant and recovered our stay for the rest of the game.

Bryan Blalock

Took a great deal of time to get the steak and lobster tail. Sirloin is not my favorite cut of meat and though cooked medium rare as I like it, had too much gristle to eat or even cut very easily. Would be 3 stars but they did make me fresh tea and the sides were pretty good.

Elaine Hotson

Excellent service from our server Madie! Very knowledgeable and made amazing suggestions on food and drinks. Best time and will definitely do it again!

Susan Place

Had a nice dinner out with my wife lastnight. The food was excellent and prices were amazing. I just have to thank the Manager I believe her name was Crystal. She not only greeted us at the door ????, then sat us very cheerfully, she also brought our meals and was there to refill our drinks when ever they were low. I could see this women literally running ???? around the whole restaurant ???? cleaning tables, making drinks behind the bar, running ???? food. She was none stop. Our server was good as well but maybe have your manager train ???? your staff to along side her. We will be returning again. And the honest to goodness fee was very well explained to us by her and makes complete sense who wouldn't pay a small fee to enjoy food and booze at such a low cost.

Derek Durham

Food came out 45 minutes after ordering. Table that came after us got their food first. Worst service ever.

Rob Jeffreys

I love chuck road house but this specific location is the worse I have ever experienced. BAD SERVICE!!! Food was ok for the price but not worth when waiting hours for the food and drinks. Very unorganized staff. Manager doesn’t know what she’s doing. She has no restaurant experience or any knowledgeable for a restaurant. When there’s 31 people there should be MINIMUM 2 waitresses. The manager excuse was, another party there also. Why accept 2 big reservations if you can’t handle it????????? My baby and 4 guests had the sun in their eyes for over 2 hours was very uncomfortable. People had to seat sideways and my baby not properly seat at the table.

Lynda Hughes

I have ha lunch there a few times and the food was delicious. The server Matt is hilarious and made our experience a great one !

Joe Henvey

I've been here three or four times since they opened, and I have yet to have a bad experience. Great service, delicious food, and a lovely atmosphere.

Phillips23 Mk

I had the fish tacos and they were not great. The fries seemed to have been reheated a few times and not good at all. The fish in the Tacos tasted like nothing. My husband had the chicken parm which also seemed to have been reheated in the microwave. However..the Rickard Red beer was yummy.

Scott Butcher

The food wasn't anything that would entice me to go back. The pricing was pretty good but then you find out at the end there's a 3% fee on the whole bill but if you drink enough beer then the food will probably taste good.

Allan Nelson

So gooood. Tons of fly's on the patio. But very tasty and very great staff.

Cleaning Up

Food was either over cooked or undercooked. Prices are reasonable, service could be a more efficient.

Katie Vokes

So the concept is great. We have been there a few times and only had one decent experience. The beer is ALWAYS flat. The food is mediocre and the service more often than not is subpar. The first time we went there we waited 20 mins before anyone even acknowledged us. It's been open for a while now and the service had definitely gotten better. So that's a plus. But I never feel good the next day. Awful gut rot the day after eating there.

Mike Sheehan

I'm not sold on the honest to goodness fee, it's just seems a little gimicky to me. If a burger is $7 plus the fee, just list it as $7.21 on the menu. To me it just makes more sense. My daughter and I both had steaks, and we also both had terrible stomach cramps about two hours later. As well, the service was lacking, as nobody came back to see if everything was good, or offer refills on the soft drinks. I won't be returning.

Anthony V

Jessica Vader

They have cheap drinks with great appetizers. Kate was an excellent waitress. She checked in lots and made good conversation!

Garry

The food was great the server was so fun and efficient. We will definitely go back again

Jasvir Bhatti

Dianne Dickens

Wonderful food and waitress

Jason Carter

Placed an order online for pick up. Chuck's took my money and when I showed up they were not even open. Time and money wasted.

Jeff Heitman

Burned burger and asked for medium rare steak and got medium well. Could not find a server and tables too close together. 3% honest to goodness cannot be removed. won't be back .

Jay R

Disappointing overall in both the food and the service. Cold appetizer and steak...incorrect beer. The waitress offered to put our med-rare steak in microwave ???? Hopefully others have a better experience at this location however we won't go back and will go back to the Kitchener locations where our experience was better.

Francene Clarke

Awesome customer service. Started out a bit iffy but all's well that ends well. Chef however needs to know the difference between well done and inedible steak.

Joshua Walker

We went here for dinner tonight.. the food was really not great. My daughter and I both got a quarter chicken breast and salad. Both of us thought it was pretty rubbery and tasted very gamey. It was pretty gross. I had to douse it in hot sauce so I could stomach it. My son got boneless chicken wings. He said they tasted burnt.. but they didn't look burnt. My guess is the oil was old and full of old burnt pieces of breading which made his taste burnt. I would not bother going here again. We should've just gone to Zanders just down the road.. never had a bad meal there!

Harry Sully

First time there and we loved it. Service was awesome and the food was good. My wife emjoyed her steak and I enjoyed my cold beer. Excellent value in FE.

Shawn Clarke

More like a con house that runs its business by getting cars towed away for parking in the plaza rather than attracting new customers. Hows it working out for you now ? thats karma.

Tracey Kelf-Holme

Best place to enjoy a nourishing drink and a satisfying food. Their steak is top of the world. And listen it’s very cheap.

Steven Gould

Great food great prices

Shirley Belanger

Jordan Pipe

Janice Whittaker

My friends and I are there sunday and we were not pleased. Ordered fish tacos.. was tiny piece of fish stick in bottom of small wraps.. served with fries.. didnt think it was good value and certainly not much fish! Waiter took forever and kept walking past us. Made 3 trips around resteraunt while we waited for our bill. ( wasn't busy) Just was not what I have experienced in other chucks.

Kim Stickle

Prices for me a little high. French Onion Soup and Cheesy Fries 16.00, was I stuffed.......yes

Ashley Robison

Good food Really good prices

Fay Bierd

Fairly standard issue chain restaurant. Burgers are nothing to write home about, but are as advertised (basic features, well made, and inexpensive). If you're looking for a cheap burger that is better quality than fast food, this is a good option.

cloey weaving

Went to road house tonight to celebrate my cousins birthday. We had a party of 18 and the place was pretty busy. When arrived we didn’t have any menus and had to ask, then when asked what we wanted to eat we felt rushed. Myself am allergic to corn and gluten and told the waitress that I ordered a 10oz steak with no seasoning or anything with French fries and when my plate came out I had cob corn on my plate. The waitresses need to be aware that something can seriously happen to someone with an allergy. I did not eat the corn and did not send my plate back because I felt rushed. But was bothered by the fact that I did tell her and I received corn on my plate.

Ian Butler

Food is merely serviceable. This is from ordering a burger(which they got wrong I ordered the big chuck but got served the regular chuck but even the bun for the over dry burger was terrible I coulda went to A&W), the french onion soup is less than what you could get from walmart/zehrs microwave quality(The melted cheese was bland along with the soup itself) and the wings are less than pinty's frozen. I just wanted to see if there was a new place in town with some decent food and a pint after work. Had to wait 15 minutes for a menu and to get served a beverage(that was lukewarm from the tap) yes they were busy so I'm forgiving on the tip but just the tip. This is not a place for eating but if you want to watch the game and have some beers it beats zanders and the duke for real estate and watching the game with good screens but nothing more than that. Go Sharks!

Jennifer Sorrell

Great food friendly staff

Dustin Howick

Great food, service, and prices. Will definitely be back!!

dennis wright

This restaraunt offers so much to accommodate everyone. Half price apps after 9, full rack ribs for 12$ on Wednesdays, $4.50 ceasars. The staff is very friendly and accomodating. Every successful business needs time to grow and makes mistakes along the way. I had an amazing experience and will definetly recommend to my friends and family.

Nancy Kovack

Friendly service. Good food prices are low . Lobster steak and side for $20. AYCE salads $5. Burgers starting at $6

Rick Dutra

If i could give my recent experience here zero i would. Manager sat us at a dirty table as there was NO CLEAN ones on a hot sunny day and said he would come back to clean it that NEVER happened. Tuesday beer special ON THE MENU was 5 dollar 32oz beers waitress with short red hair serving the patio tried to serve us pints 18oz for 6 dollars... and then ARGUED WITH US then we ordered an appetizer platter WHICH arrived after the meals SERIOUSLY and when they served the meals we couldn't eat as we were NEVER provided with cutlery till we went inside and got our own. Been to Chucks MANY times since they opened as we live close and WILL NEVER return. EXTREMELY disappoint that management has allowed this neighborhood pub to nose dive to this level. Do yourself a favor and go ANYWHERE in Oakville but this chain

Shagorda Ahuanlla

Food and service were great! We will be back!

Elizabeth Armstrong

Everyone's food was cold. Usally a server would stop and ask how everything is, not at all today. My wife's steak sandwich was half gristle and fat...not very appealing at all. Will be awhile before going there again...if we ever do.

Joshua

Great staff. Update: after months of going had my first bad experience last night. After our server served our food. She never came back. Took 1/2 hour to get a second round of drinks. And when we asked the manger/owner he said he would be back (but never did). He was also very rude and always got one of the wait staff to come back. And when questioned about something on the bill. He got rude and never came back. And on our way out he was rude to a family member that I was with. Chances of me going back now are slim to none.

Anna Parker

Great service great ceasers as well

Samo O

Not a bad choice if you are looking for tasty food and cold beer at reasonable prices.

Jackie Castelo-Young

Food is great price are reasonable

Joyce Plath

Michael Smith

The managers steal from the waitress and cut hours under Then. If you have to do a refund they take it from the waitress own pocket. Don’t go here they steal from their own employees

Bonnie Anderson

Service was sub par. We got our mains before out apps. Servers seem annoyed the whole time

Phil Robinson

We love Crystal so fun and great service Give this girl a raise

Aman Deep

For Father's Day we ordered take out food. It was good, but was very disappointed with the artichoke dip. The amount was skimpy for the cost of this appetizer. I would not ordered again. Big rip off

Terry Roy

Service was good but fish and chips were awful.

Lucja Falkowski

Great service. Great food. Great people. I've gone more times than we have days this week.

Luc Trudeau

Great steak

Chappie

My server was kate and she is an awesome outgoing waitress 10/10 would recomend

William Small

Christine Jackson

My ribs were not cooked fully and were cold.

Bob

Beer is ok food not so much

Dave Speck

Hilary Hale

It wasnt great and we probably will not go back. Service was super slow and distant. She seemed to only even show interest in helping us when it was time to pay the bill. Some of the food came out cold. Ribs were tough. We had tried this place before and it was the same but I figured it was an off night and wanted to give it another chance. Turns out it's the norm. I'll be spending my money at locally owned establishments that seem to care more about the quality of their food and serving staff.

Sammy Davis Jr

They served other people before us n the food was awful n cost us lots so bad

Andrew Thompson

Recent experience was horrible, the server was absolutely miserable. She asked our kids what they wanted and rushed them and just rude. All the stakes we ordered were wrong, medium well and medium stakes came out rare and medium rare to the wrong people. Sisters pregnant so a medium rare isn’t good for her. By the time it came back out it everyone else was already done and she left only eating fries. My wings were cold in the middle and seemed a little pink inside. Asked for gravy on the side, glad I didn’t get it, because my food was already gone and still didn’t receive it. Been to multipule Chuck Roadhouse and this is the worst experience we have ever had. If I could give you a 0 I would.

Leo Lo

Good food but service was even better. Courtney was SO helpful and really seemed to know the menu.

MNight Shamalan

Lauren Clinch

Prices at Chucks are highly competitive. Burgers and sandwiches are a solid cost and steaks are probably cheaper than anywhere you'll go (though I didn't try one personally). Ordered a steak sandwich for lunch with a Greek salad. The menu for lunch said choice of fries or Greek salad with no mention of an up charge. I was charged an addition 4 DOLLARS for a small side salad. The waitress, my server didn't tell me as I made this choice and I was genuinely surprised when I got my bill. I ordered a coffee which I didn't get till my food arrived. Usually I hope to have a cup or two during a meal, sometimes more. But since it came so late I didn't get anytime to enjoy a 2nd or 3rd one. The food was decent and for the price it's overall what you'd expect. It's roadhouse style food at affordable prices. But the service and upcharges make me think I'd rather not come back.

Terry Campbell

I whould recommend this to everyone

David Wybyran

It was ok that’s the best way to describe it . I ordered dill pickle spears and they came out under cooked they came back burned and the bottom was under cooked if you are gonna burn them to be a pain burn all of it

Leon Laming

Good food great price good service, don't like the music, but everything else is good.

Clarence Vander Heide

Excellent food ... Excellent service

Steve Harrickey

Chris Kinnari

I ordered 3x30 oz. and i got charged for 4 of them. Be careful when reading the invoice. Be careful & have a great day !

Heather O'Neill

Chuck's Roadhouse is a nice addition for Brantford. What you can expect here is decent food at value prices. The food isn't exceptional or mind-blowing, but considering what they charge vs the standard industry, what more do you want from Chuck's? This food chain charges a honest to goodness tax (3%) to your bill and obviously there are some complaints. Before everyone loses their mind over this tax, do the math. A regular burger is $6, or a full rack of ribs is $12. Now, tell me what other dine-in restaurants offer such pricing? Exactly, no where else. Chuck's Roadhouse menu prices are much lower than the competitor and you overall, you spend less even with their honest to goodness tax. Our server was pleasant and attentive. She made sure everything tasted well and checked regularly for drinks and took away empty plates. The only complaints I have are that the chicken wings weren't covered in enough sauce and pitas for the spinach dip were too dry. I do recommend coming in after 9pm for half-price appetizers. Chuck's Roadhouse is a good restaurant to dine in and not break the bank.

David david

Good food, but they hit you with hidden charges at the end! Some 'honest to goodness' fee that adds 3% to your bill. Plus they asked me which of several sides I wanted, only to find out when I paid that they uncharged me $2 for a garden salad without telling me! It's find if it's upfront, but I was not happy with the hidden charges.

Emily Sage

I took my mom here a while ago before covid and she loved it. So this is the first time were coming here after covid. We ordered some beer and some lobster and steak. Me and my mom fell in love with this place again so we will be back next week. Also the service was outstanding, our food came very fast.

gerald penton

Good food great prices

Jaime Martinez

Incredibly slow service, or rather no service. I genuinely think our server forgot about us. We waited 30 minutes and weren't even brought water, and weren't even acknowledged once after we seated. I get that sometimes people are under staffed and that's not the server's fault but the waiter stopped four times at the table across from us without even apologizing for the wait or anything. This was my first experience at a Chuck's and I won't be back.

Manon Côté

Great food, Great price

dave oconnor

Nathan Burton

Vlctoria Sintzel

Good food n reasonable prices

Teresa Moran

Roast beef was melt in your mouth

Chris Zwicker

We called ahead for our daughters 12th birthday dinner, they don’t do reservations! So I gave them a “heads up” that we had 17 people coming at 6pm. We showed up at 540, not surprisingly they didn’t have a table ready, we were escorted to the bar area, as our family started to arrive we all felt very uncomfortable being in the way of the waitresses. Waiting and waiting we were not advised of a timeframe of when there would be a table available, we were not asked if we minded not sitting at the same table, we were just told to wait. After waiting an hour and no clearing of a table/tables in sight and it being almost 7 on a school night we decided that we would be leaving. I let the manager know “The children need to eat so they can get home for bed, so we will be leaving”. He snarked back at me “Well what do you expect I don’t have room for 17 people”. To which I replied “I understand that, thats why we are leaving”. He then raised his voice to me and said “there’s nothing I can do for 17 people”. I said it just would have been nice to know before waiting an hour, I did call ahead as a heads up maybe looking into a way of having reservations would prevent this for you in the future. To which he yelled at me what do you expect me to do. If I was a business owner and my employees were talking to potential customers the way he was I would fire him! But the fact is he was the manager. That speaks volumes to the way that business is run and WE WILL NOT BE RETURNING! A simple apology and being empathetic would have gone a long way instead of yelling at me.

Leslie Ovsianikov

I love this restaurant! The staff are so friendly I’ve known the GM for the past two years since she has been here it’s always been the best service! Jennifer is fun fast and super friendly!

Sherri Pearce

Good food

Debby Hutt

Doug Thompson

Ordered the Montreal smoked meat sandwich. They had fried the meat. I would never had ordered had I known.

Inde Zone

Worst experience. Was told to pickup my order at 4:57pm. Got there at 4:50pm stood in the lobby until 5:15pm. before anyone even came out of the back. Got back to hotel..5km away and my food was cold the corn was ice cold. Ordered Ranch dressing and received Thousand Island. Bad served Bad food Would not recommend this place

Mary Sawicki

Brutal in every way- Avoid at all costs

Jerry Gemmell

Waited an hour and a half for a table... Staff was terrible, they kept placing customers that came in after me. Was very very disappointed in the poor customer service skills that this establishment possessed. After waiting the hour and a half for a table ended up going across the street to swiss chalet where I got excellent service.

josh herron

The food and service were great.

TJ C

A prior establishment was taken over by Chuck's Roadhouse recently and they completely renovated the place, the menu, and the service. It is, above all, a traditional roadhouse, and a great one. Your are quickly greeted and seated at either a table or booth. Lighting is good and there is enough noise but not so much you can't easily converse at the table. Menu is a collection of classic American entree's of burgers, steaks, ribs, apps, and yes, some salads. Food is really good, particularly the fish and chips, and decently portioned, meaning you can actually finish what is on your plate. Pricing is definitely throw-back, with pricing like you might see 10 years ago. Service was quick and friendly, and the environment was family friendly as some larger table accommodate bigger groups. Do try the desserts, particularly the 'Denver Hot Apple' which both my teenage boys remind me constantly as they loved it.

Frederick P

Excellent Covid protocols in place. Good staff and excellent prices for what you get. Definitely going back

Js

Ordered two steaks medium rare and got one well done and one burnt beyond recognition. Service was slow and the place was empty. We asked if we were required to pay for our drinks as we were not eating those over cooked steaks and the waitress said she would have to confirm with the manager. Another 10 minutes later we payed $ 6.50 for two drinks. Thanks for wasting an hour of our time And not even being the least apologetic about it. We went across the street to Boston pizza and it was much better service, with only one server working... take notes Chucks.

Sandra Messenger

It was a great experience, Madison did an amazing job, food was on point

Jim H

You get what you pay for. A 20 dollar steak isn't going to be amazing. But A 20 dollar steak cooked right is nice, and that is exactly what you get here.

papas bunch

Beer was good not super clean but the 1 wairess sweet food served at different times, we were in a group so some got fed after others were done

Montana Hashem

Foods great. Prices great. Staff is friendly but extremely under trained and slow. First time iv ever seen a waiter count his tips in front of us at the table.

Thomas Owen

Food was pretty good but service was horrible. Waited over an hour to get our food. Complained to what I think was a manager bit she never came back to the table. Then oir watress dinually brought our food with no apology .Then had to return my husband's because it was wrong. Watress seemed annoyed with us. It was obvious that they were busy and forgot our order. All they had to do was apologize and admit that and I would have understood. But instead did not apologize or do anything to fix the problem. Sadly will not be back there.

Aged Crayon

Slow service, sandwich bread was dry. Meh.

Anna Friesen

We haven’t been in awhile but it was always delicious food and really friendly staff!

Theresa Wattie

Friendly staff, good food and nice atmosphere. I went for lunch yesterday, got in right away and will definitely go back.

Stephanie

Brad Gailer

Understaffed due to Covid and they still provided great food and service. Nice job.

J Fren

They have GREAT Food, Friendly Service & Great Prices!!! Plus there's LOTS of screens for you to watch the????Game on!!! What's better than that??

Dayna Barkley

Great food and excellent service

Glenna Whaley

Good food and a good price.

Alyssa Outerson

Had a great experience, greeted by whom I believe is the owner right away, seated, prompt service from waitress. All of our food was great, owner was very engaged and made lots of jokes with my son which was nice. This is my 2nd time at this location and both experience have been awesome. Highly recommend the buffalo chicken quesadillas.

Doug Teetzel

Service is not good. We were seated at a table and waited for our server. Others were seated after us and were already being served drinks. We waited and waited. Someone forgot to let our server know she had a table and to tell her to come back from break. It was at least a five minute wait for the initial contact. Food was excellent. Steaks were exactly as we ordered. Our server, once she showed up, was good. I would recommend this place. The 3% fee is weird and I think it should just be added to the menu price. Pointing out a ridiculous fee is stupid.

Alexander Litster

Food and service was great

Jessica McIntosh

Dave McFadden

S. Hay

Really noisy...waitress pleasant but meal and. bill messed up. Not going back.

Ken Facciol

On Mother's Day My wife and I decided to try out Chuck's road house ???? It was round 4 4:30 The server's greated us at the door ???? with plenty of smiles there was a small waiting time the music was great , They quickly sat us down. It didn't take long to order ,we got our meal it was like 1980 prices very cheap and plenty of food. Sam the owner came over when we were just about finished and said how about some dessert ???? for you folks I would try the buckaroo it'd fabulous he said .He was right .

Ron Snyder

Food and atmosphere is better at Chuck's Roadhouse on Niagara Falls

Garnet Wartman

Food was very well priced, took a while to get, but good. Beer taps need a refreshing for something better though! I understand lots of people like Coors or Canadian. But they are not for everyone.

raptors reviews

It was good,had a lot of excitement while just waiting for the order of food

Dan Houssar

Great food and staff

Elan Gelbart

Multi Style

Went there after a working day for having some drinks and a snack. This place has a perfect setting for that purposes. A range of a good drinks and some tasty food to go along with it. Especially the fish and chips and burgers were juicy and cooked nicely. Highly Recommend

Albert Visscher

Friendly staff and quick service.

Vatsal Soni

Great price for a good cut of meat. Sports bar kinda feel and a bit on the loud side. Not great for a meeting but awesome to watch the game.

beerhunter67

good food, reasonable prices

Ryan Clark

Awesome service. Friendly staff. Good food.

Meg Holditch

Good service except got tomatoes on something we did not want them on

Sean Jakes

Well this was the WORST "Big Chuck Burger" that I've ever had from a Chuck's Roadhouse. The burger seamed like it was previously frozen or made the day before & reheated. I've had this burger at numerous locations & they were yummy. The other 2 meals (chicken) everyone else liked.

Ben O'Shaughnessy

Food was really good at a decent price. Service was really good. Definitely gonna be making another visit.

Joshi Gabond

I was in Chucks Brockville today and had a great meal in a very nice atmosphere. Just what Brockville needs is a fun spot with reasonably priced food and drinks and great above the bar service thank you Brittany

chantel snow

Great prices for the amount of food you get.we ordered the half BBQ chicken and the bacon cheeseburger the food was great will go back again

Ace 3199

The food was great, our server was very friendly and professional! Look forward to visiting again...

Ken Weare

This is my first visit to this location . They're food is fantastic servings are large and the prices are more than fair. I recommend the 20 OZ porterhouse with mashed and gravy w corn on the cob. For only $25 ... Yeah your reading that right!!!..????

Tania Carvalho

JOHN GREER

Good steaks good prices

jerry duarte

I've been to other locations and wasn't impressed. This one is great, from the staff to the servers and the food its great. The patio is great, not too big , nicely tucked away, just a great spot.

Nicholas Elkington

My whole plate was cold. Manager was aggressive and confrontational.

Jim A

Loved it awesome service and awesome food

Steve Watson

Good Customer Service with great price... Cheese cake is to die for, must try.

Crystal Merkley

Food was great friendly staff

Angela Gannon

Chantale L

Decent prices and surprisingly good food. Hey, it's no Keg but the steak and lobster was great. Would return.

Richard Catania

We are visiting from out of town and saw this place while driving. We looked at the reviews but decided to try it anyways. Our server was great! We were there after 9 pm and got a few appetizers since they were 1/2 price. Other than the portions being on the small side, they were hot and cooked well. Where the restaurant failed was with the entrees. 3 of us ordered steaks and 2 of us paid the extra 1.50 for the baked potato. Out of 3 steaks not one of us had it cooked correctly. I’d bet my life that the NY strip I was given was not 10 oz when compared to one of the others. They should be ashamed to have served the baked potatoes they did. I have no doubt in my mind that they had been sitting in the warmer all day. In fact when we complained, they came back and asked if we wanted fries as they were out of potatoes. According to my son, the burger had a meatloaf consistency. Prices are inexpensive when you compare to other restaurants, but the quality of the food, how it’s prepared and how it’s served should be to a way higher standard than it is. 3 stars because the service was good and they at least discounted one of the steak entrees

Lynn Dale-Brown

I had a server on Thursday who has served me before a blonde skinny server with long hair. Shes served me and ny husband before and it is usually okayish…she gets the job done. She did take forever with our drinks and for a moment I thought she had forgot about us because she wouldn’t stop talking to another table. My food was brought by a sort of blonde server with shorter hair who noticed the girl not doing her job and took over for us. She checked on our drinks, our food…made drink suggestions and even some jokes. It’s been awhile since I’ve had a genuine server who took a minute even when dropping stuff off to make a joke and not the can I get u anything else? No? Ok bye. The server didn’t stay for long but dropped off refills and checked in with us and other tables around. The food itself was really good! I got a 14oz TBONE for $14 with a Cesar salad and my husband got the steak and lobster deal! Crazy! We also came for the $9 Canadian pitchers crazy cheap deals! My steak was cooked just the way I like it and the salad wasn’t soggy (was crisp)!! Before we left the short hair blondish server thanked us for coming and even mentioned 1/2 priced apps and ribs on our way out! 4 stars due to the start of the service but it turned around with the other one stepping in and the food was really good compared to how it was when they opened. Might even check out the ribs next week … yummy!

Shirleen Holmes

Awesome food. Service was great but husband found Cesar drink extremely spicey. To hot for his liking.

john szedetzki

cheryl rosolie

Food pretty good although they were out of 1st choice. Bartender was our server. Not good as she was too busy with bar.

joseph gillett

Excellent service as always. Staff at this location is always very friendly.

Chris Schell

Arrive at 6:20pm after driving 45 mins to have drink and a dinner...5 mins to get a drink in bar No menu offered as everyone run around ignoring this customer...ignored purposely another 10 mins...finally hailing someone I ask for menu, given one then say cant serve me because private party, no signs up, no disclosure then take order for dinner....two mins later reneg on dinner; no disclosure of party, no signs and no genuine apology, disorganized and absolutely never come back here again.

Claudette Tiller

If I could give a 0 star review I would. We waited over 2 hours for our food. My steak was not even cooked. The corn was ice cold. The customer service from management and owners was disgraceful. They accused my father law. Said he drank too much. He had not one sip of alcohol. Only pop. I will NEVER go back to this disgraceful place. Don't waste your time or money. It's a joke. Oh and they had a ton of dirty tables the WHOLE time we sat.

Steve Palmer

Harvey Sharpe

This restaurant is fabulous. I had a great steak at a very affordable price. The server was very friendly and the food was delivered quickly. Highly recommended.

Kathy Hebbourn

We had a birthday party in the upstairs room. Everyone enjoyed the food and our server couldn't have been nicer. We had a good time and would definitely recommend this restaurant.

viny sagoo

Don't honor medical exemptions. Won't be back.

Art Nelson

Great food good service

kate h

Price+quality=value. No you won't get the best steak in the world but you can get a well-cooked porterhouse steak $25. Add a $5 beer and you have a full meal. The all you can eat salad option is also great value, which you can get as part of a meal or on its own for a few dollars more. During C19 they've converted a big part of there parking lot to an outdoor patio with plenty of space between tables - manager said they can have up to 82 people, which is not surprising given how big the space is. This is the third Chuck's I've been to and it's a great place to catch up with a couple buddies for a beer after months of lock-down.

Cathi Edwards

Love this place.

Dan Berger

Honestly, I go to chucks a couple times a week, the bartenders there are amazing....special thanks to Allanah, Jen, Chris, Carolyn......and the prices.....makes me remember the "back in the day prices" I'd recommend this place to anyone going for a cold beer and a plate of great food :)

Satyam Patel

Jeremy Munden

Newer fresher version of the Brampton restaurant. Same great value with a larger fresher building.

TL Dutra

After being disappointed afee year ago about the service and the steak. I was told that the service had improved. I took 6 guest there last tuesday. I got there first. I had to level the tables, clean the table and the chairs. After waiting a while I had to get up to ask for the menus. Order a couple of bottles of wine at $36 each. The waitress just dropped them on the table didn’t even open the bottles or pored the wine on what was beer glasses. The steak and lobster were ok. One choice of desert and No coffee available. Al for almost $400. I had to make up all kinds of excuses to my guests. I’ve never been so embarrassed . Never, never again.

Mark Sam

Chuck's is going to be our Wednesday after work go to place for the summer! A big shout out to our server Julie. Her fun and bubbly personality made our staff social even better. Great job.

Linda Walsh

Was in foursome mentioned in previous review. Service was terrible and food was lessentially than appetizing. Waited an hour for food to arrive after little or no interaction from waitress. Drinks were warm and did not have some selections available. Whether you go on a weekend or middle of week when hardly any patrons it still takes forever to get your meal. Highly disappointed! !

Shelby Cesar

Went for an afternoon drink and lunch with my mum. Food was great. Service was even better. I was absolutely blown away by the exceptional service we received. Huge shout out to Matthew. He made this experience unforgettable. I cannot remember the last time we had a server as attentive, genuine, funny, and professional as Matthew was. Will definitely be back again providing he is working! Thanks for a great time Matthew????

Chris C

B Reinhart

Sheila Huey

Loved the service and reasonable prices. The 3% everyone seems to have issue with is clearly explained on the menu. It added a total of 1.03 to my bill. That was with the surf and turf, a sandwich and drinks. Not an issue as I was able to read and do math. Overall a very good experience.

Derek King

Excellent food. Fair prices

Aman P

Not impressed my club wasn't real Turkey and my sister roast beef was fatty and she couldn't eat corn was rubbery

Keith Warren

Decent decor and good service. Inexpensive food that tastes inexpensive.

Fil Dias

A great experience. Loved the remake of the restaurant. Our server, Shasta, was excellent and our food was great. Great atmosphere, friendly staff, great prices...... We will definitely be returning!

Paul kirby

Horrible food, waited hour after 2 apologies then was sick all night

Chris Woroniuk

Great food on wonderland location. Service was second to none!! Our new Chucks as we are fans.

Janine Kelly

Dave our server was a total pro... Excellent food. Would have paid more...

Valorie Beecroft

amazing customer service.. enthusiastic servers food 10/10

Gord Baker

First time at Chucks. How can you run out of garlic cheese bread at 7 on a Friday night?! Service was extremely sloooooow, waiter and the food. Matt could only handle one table at a time. Very disappointing.

Michael Hodgson

Food has been really good the few times we have been there. Service is always fast and friendly.

Sean J

What a fun place, cheap prices and fun bar service.

Joe Resendes

Sarah L

Came in tonight like I always do with some friends. The bartender Jen and the manager Carla are always keeping us happy and laughing with their sense of humour. The $9 pitchers are a killer deal and the after 9pm apps are great prices! See you guys next week!

Deb Parrot

Meal type

Victor Susman

I dont usually do reviews but im in the customer service industry and when i see employees go above and beyond i gotta let people know ive been to chucks on a few occasions but never had a better experience than tonight! They have a new server there named lesia that gave me the best service ever she was funny efficient and on point she went above and beyond to make sure i was taken care of i appreciate how hard ahe worked and well definitely be going back to chucks more often

Ken Horton

mike sabourin

Good food great prices friendly staff

Shawn Johnson

Good food, have to go back for wings, may try bar side next. Nice addition to St Thomas

Conrad Berthiaume

Sad, took over an hour to get our food and drink (just water and coffee) Three of us got our food 1/2 hr before our friends, by that time we were already done eating. 1/2 hr to get our bill. Hopefully things improve ????????????????

Frank hader

My wife likes her steak well done. It came medium rare. My steak tasted like liver. Not sure why. I'm giving four stars still because the staff handled it and made us happy. Sometimes things happen. Nobody's perfect. But its how you deal with it that defines us. We'll be back for sure. Grat staff!

STHG

Lobster and steak was great. Their salad bowl was also really good. We went with a group of friends and everyone had a wonderful time. The prices weren't outrageous and the atmosphere was fun and inviting. Prices of beer was also very reasonable. Perfect place to go when you want to watch a game.

Alanna Lynn

requiemfox

Great food at cheap prices

Shane Peterson

Dinner

kyle sitzer

Service isn't very good. You wait a long time for your food no matter what time you go.

Pina Wunder

Great food , customers and employees.

Victoria Courage

Cheap food, but wow the portions on things like salad are tiny. Not worth it. Go somewhere nicer.

Rob Henry

Prices great beer sales always and nice atmosphere!!

Johnny Wiebe

Horrible experience. Only giving it 1 star because I cant give it zero stars. Worse waitress I've ever had in my life, jenn was the reason I'll never eat there again.

Tony Pynenburg

Good food and service

Lori Burr

Marguerite Alderton

A restaurant that incorporates mistakes, and than does not correct them, received order improper, called to get so said replacement and denied, ABSOLUTELY not recommended.

DH257 Abba

The service is good

David Williams

Awesome food, great service. Tried the fish and chips, better than I expected.

A W

Prices good for cocktails an martinis... great loaded fries... we order wings but only thing I would have given a 5 only if they had hotter wings!

Frederick King

Found the food only okay. Was also very loud inside. Poor acoustics, everything echoed. Not too impressed

jeff studiman

New go to spot for quick, good quality food, service and cold + cheap beer. Amazing food and people! Couldn’t ask for more

Dan Brown

Waiter was really good as was the food at a reasonable price ????

Trinity Quinn

The food is decent. I wasn't aware of the automatic 3% surcharge @ the end of the meal. Followed up next day ... they said it can fluctualte taking food cost into consideration because their prices are so low. Okay but the portion, especially the fries were not plentifull. If 3% is for food then why is the surcharge on the total bill including drinks. My view would be increase your prices & be transparent rather then give customer the surprise ... it's not the 3%, it's the principle. Alternatively, each customer should be told before ordering (disclosure) that there will be a 3% surcharge.

Larissa MacLeod

Loved it in Ft. Erie..... Now its closer to home ! Fantastic! amazing food....amazing prices..

Dave Pattinson

R “SirDickens”

One if the best places in town to come in and have a drink and a meal the bartender Carolyn is really friendly and always has a new recommendation for items in the menu when we come in! The GM Natasha has help us with all of our parties and is extremely professional!!

Pat Jones

I came in here with my family last weekend for dinner. It was a very busy night but they seat us right away,, the restaurant is very clean and the food came out very quick, I was surprise but it was very noisy . The one serving of us I think it's the manager and she had great social skills checking on us and very friendly and it was a good couple hours experience and good quality food for a good value price.

Drew Stuart

Had lunch again today at the Oakville location with the girls and was extremely pleased with the service received from Alannah. My food was great as usual and Carla is always SO friendly when we are there. This type of service makes a quick lunch that must more enjoyable. This is becoming our new 'spot for lunch'!

Patricia Ferrell

Was finally able to try eating out since the pandemic, went out with 2 friends, we were honored to be taken care of by the Manager the entire stay. She was amazing, and fun and and made our visit so enjoyable. We never had to ask her once for a drink refill she was always on top of it before we had the chance. Her humor had us so at ease I didnt even have a chance to feel worried about the crazy events taking place in our world. Food was excellent and delivered promptly. I cannot say enough about our experience thank you so much Cristal for an unforgetable experience. We will definitely be returning. A+ Chucks!

Bob Park

We l hàd different cuts of steàk and every one was great.

Philip Gelsheimer

Was there today for the first time and what a big disappointment. The food seemed very processed and was charged for extra cheese on nachos and they used what tasted like cheese whiz and the lets not talk about the salad as it was comparable to prepackaged salads you buy at grocery store and they just added the dressing. We will definitely not be returning or ever dining at any Chucks Roadhouse. Service was also not the greatest and no one really checked in on us. Counters where orders were being places were a disaster. Do not recommend

Brandon Walton-Jintes

Riley Van Raay

Good food and polite staff. Would recommend to people interested in trying them.

KS94

Amazing service, great atmosphere, excellent prices!

melisa b

The size and quality of the steak is really good for the price. Excellent menu and pricing for you meat eaters and a couple healthier options as well.

Derek Baker

Great wings .. great staff

Jonandkristins Bartlett

Amazing restaurant to go too, I ordered steak and lobster and it is cooked well enjoyed with my family and can't wait to come back for more.

Nahanni Benjamins

Waiter was incredible, very attentive and on top of everything! Food was excellent! :)

Chucks Brockville

Extremely slow service, even taking into account how busy it was - several tables who where seated after us were served first. Servicer was very friendly though, no complaints there. Music too loud, you basically had to yell over it to have a conversation with your table....I thought I had gone to a restaurant at 5 pm for a family dinner not a bar crawl with food. Nachos were disgusting! Everything thrown in a pile - all the toppings on a small top layer - nothing but bare soggy chips underneath. The worse part was the cheese ????. It was ballpark liquid cheese, no flavour but a million chemicals. It appeared as if there may have been a few sprinkles of actual grated cheese on the edge but nothing to add to the dish. I ordered a turkey club with a side Ceasar....what a HUGE bust. Bread was burnt, as in charcoal black, rock hard and cold as if it had been sitting forever. It was taken back, which I hate to do and brought back just as bad. This time the bread was slightly warm, drowned in butter on both sides so disgustingly soggy and there was no mayo or lettuce.... Complete Rip Off! Greatly over paid for a side Ceasar that was subpar at best. Can't see ever going back nor recommending the location.

Jessica Wesener

Been there a few times and decent appetizers. Do not order their roast beef, shoe leather would be the best description. No amount of gravy would make it palatable.

Piyush Prabhakar

Decent food for the value. Great drink prices and always a good time at the bar. Bartenders know guests by name and are always hustling. Alana took care of our table during a busy night but still managed to get all our drinks and stay and chat with the old guys for abit. Would recommend coming for drinks and apps anytime !

jocelyn mcgirr

Can't go wrong here drink prices and food! Good service

Cassandra Weatherall

Amazing service by the staff and the food was cooked perfectly. The drinks were great too not over priced

Ashlee King

Well we were there on the weekend with my football team and impressed with this restaurant, very clean. I never heard of this restaurant, which was my loss and as now me and my friends like our own small section at bar every Saturday. See you soon.

Yemi O

We just had a great meal with great service! If you are looking for an affordable, delicious meal- this is the place! Thanks to our server Matthew!

Chrystal Ferguson

Steak was pretty good. Lobster was meh, which for a lobster is a tragedy. Corn on the cob was horrible. Really terrible. Stone cold except for the very outside of the kernel. They should stop serving the corn if this is the best they can do and from what I'm hearing, the corn is always awful. I am really not a fan of the "honest to goodness" 3% charge. Change your prices. It feels like a bait and switch. There's no way you need to charge an extra 3% on beverages. It's obnoxious.

Israel Galvez

I take the wife out weekly for date night and normally we try somewhere new so things do not get boring. We had the pleasure of stumbling along to Chucks Roadhouse and absolutely fell in love with the restaurant and owner. We have been about 15 times and each time you can find the owner hard at work talking to the staff and customers to make sure everything is perfect. Each time we have visited, the owner was on site. Makes me wonder if she ever goes home but regardless I would recommend because whenever you see a hard working dedicated owner who is on site daily the place will be a big success. Make sure you go for the after 9pm deals- absolutely amazing! $5 for a pound of wings! Where the heck can you get a deal like that? I’ll tell you... Chucks Roadhouse

Paul Devenport

I have been to the Chuck’s Roadhouse several times since I first went in December 2019. I had never tried another location before. I was very impressed the first time, and every time after that. Plus if any of the food is not up to par (my corn with corn beef dinner was waterlogged and burnt), they re-do it and bring food quickly. The servers I’ve had the several times I’ve been to afterward were always very speedy, and checked on us several times. Their wings are good, but I find you need to ask for them to be “well done” for them to be just like bar wings. Yummy! The prices are great, lots of big screen TVs, fast, friendly service and great selection of appys, which are especially great from 9pm on as the they are then priced half-price!! Good place. Hope it never shuts down!

George Lagendyk

They're handling COVID19 seriously, and we had such quick service. These guys are great here and have our full support.

Camila Restrepo

Service and food was great. Would recommend to everyone. Definitely going back

Peter Ntoulis

Food was decent. Server forgot some things but still charged us for them, it was too busy to bother her to change it. Never got refills on our drinks. There was only one server and it was a busy lunch service. Despite the minor issues, the server was nice and we still enjoyed our visit.

Margot Fournier

I went there. With a buddy and our order was brought out 30mins after we ordered and it was the wrong order and cold abd wen we got a remake it came out cold and bot the make we wanted it to be and they still made me pay full price

ROSS Watson

Pricey but a good family dinner place. The steak bites are amazing highly recommend, not your everyday meal place. Service is alright but nothing fancy.

Chris Buchholz

Phillip Cottrell

Good service was really busy so waitress kept apologize for the wait but she was awesome

carrie Harriott

We frequent this restaurant often for the apps. Service has been great everytime and the food is better than other establishments in the area. Owner is friendly and personable.

Alan V

The service is terrible and the amount of food you get for your money is pathetic. No wonder restaurants in St. Thomas don't last.

Donald Rossiter

My medium rare New York striploin was dessicated shoe leather at one end and medium well at the other. The wait staff was so sweet that I gave her a big tip anyway.

Mark Dickson

The prices are very fair. The food is delicious. Great bar prices and lots of specials.

rick wilsher

Best steak house ever. Amazing service great food and awesome prices!! Definitely a place to visit.

Natasha C

Good service. Patio was nice. Menu was good and prices affordable. It rained and waitress supplied umbrellas.

Jimmy Doukas

Darren McKinna

Me and my better half were here last Sunday to watch some football. Our waiter Matthew was over and above helpful, courteous, and friendly! Food was hot and Delicious and Matthew was exceptional in filling our wine glasses and refilling our ice without even asking! Coming back again this Sunday! Keep up the Great work! Cheers!

Robbie Shewell

Great service, food was cooked to order, the poterhouse steak was one of best steaks Ive had in awhile (cooked Chicago style) will definitely be back as the prices are reasonable and a hit here in fort Erie as the steady flow of customers indicates.

Ken Moser

Was told we could not sit as a table of 7 which given covid is okay, however we were also told we would need to sit on opposite sides of the restaurant, which makes 0 sense. Walked out and will never be back. The host blamed it on “government regulations” which is false.

Lorne Pennington

Angela Whitfield

Food and service was excellent and we liked how spacious the restaurant was..will definitely go back

Aaron Abrams

Unreal slow service. Stood in the entrance for 10 minutes while the restaurant was 1/3 full. 3 families after us were seated first. Will never go back.

Lori H.

Haven't been to this location in over 2 years. Decided to try it today. Got the filet mignon and lobster tail and so did my son. We both ordered our steaks medium rare. Our food arrived at the table and I cut into the steak which turned out to be well done. So was my sons....what a waste of 2 steaks. The corn was soggy....fries were soggy and the steak was well done. Not a good lunch. Won't waste our money eating here again.

Becca Taylor

Our waitress was Whitney, she was friendly, polite and happy. We got Ceasar salad and quesadilla, everything was great, no complaints. Thank you!!

Stefan DeDominicis

Food was fantastic. Service was also top shelf ???????? cheap and fast!!!

Emmanuel Omoregie

Holly P

I have nothing but good things to say about this place. The food is fantastic, but what really makes this business stand out is the service. Our server Courtney went above and beyond our highest expectations. Friendly, fast and very informative! We will definitely be back and hopefully get her again!!! Thanks Courtney for a great experience

Jon Ung

Great Customer service friendly Staff, food was amazing ???? Definitely recommend Going.

Tanner Hawley

10 mins wait to be seated, 430 on Sunday, not busy at all. Other wait for server, placed order waited 25 mins. for food. 20 mins. to get tea. There was a reason ribs and wings servered with large steak knife...tough, fat, stuck to bone, fries from under heat lamp for hours. Wings barely cooked. Lack of staff training, no napkins or wet wipes until requested. Chicken on salad not as shown, poor quality. Won't be back!

Marg Phillips

Wanted to substitute fries for salad waitress said no problem. They charged for the substitute but never told us there would be a charge. Their servings are very small left hungry. The Asian Guy seating people was rude I’ll not be returning. And I will be telling people to read the reviews before they go.

Michael Passero

Great prime rib burger

Joanna Gruba

I have been to this place few times ????and I love it every and each time. Great food great drinks awesome prices. Great staff get to know your server and I’m sure you’ll get unforgettable service I love the girls they are entertaining and fun always make me smile.

Giovanni Petitti

Slow staff and suppose to be a sports bar and couldn’t get them to put sports on the tv’s. Was stuck watching some game show and an infomercial.

Dave Steele

Nice atmosphere ,food great ,great value !@

Kirti Pankaj

If I'm ar Chuck's it must be Rib Day...Hot, saucy, fall off the bone...with a cold beer. Who could ask for anything better

J K

Not really "cheap" anymore. Food is mediocre.

Tim A

Service was great, food tasted reheated, price per portion size seems high. Overall wasn’t impressed.

Eddy Campos

Awesome food, ambiance and customer service. The staff was very courteous and checked few times to make sure we are getting service as expected. Now this will be our usual hangout place. Thanks Chuck’s Oakville team.

Mr. Sunshine

Delicious food and Lauren the server was fantastic.

A FM

Got here 11 pm online said they're open till 12 only to be told by the manager last call is at 11 for food

Angela Conlie

Prices and quality are excellent!! My bartender hustled like a champ. It was impressive how she handled everything with a beautiful smile. I will be back soon!

Bill Davie

Decent food. Good fries too

shelley grier

Gareth Priseman

Amazing food and impeccable service

Dana Graham

Dirty patio, steak was under cooked ..sent it back and not even 3 mins later came back it with it no hotter and not even cooked more. Slow service. The dip in the ground walking into the patio area is awful.

Frank Chen

I’ve been wanting to try this place for awhile and finally decided my birthday dinner was a good opportunity. I was in the industry for over 12 years so I have a more in depth understanding of how things work in restaurants vs someone who hasn’t worked in one. Usually this means things that most people would complain about I can overlook. Also, I knew that since this place is reasonably new so there might be some hiccups along the way. But this visit was pretty disappointing. First of all they lost my reservation. I made it two weeks ago and confirmed it earlier in the week. Not a big deal, it wasn't busy so we got a table for 8 pretty quick and ended up adding two more, they were very accommodating for this. For our first round of drinks, three came out incorrect. The slowness of the delivery of the drinks was also frustrating; about 5-10 minutes. We ordered some apps for the table, deep fried pickles and spinach dip (both very tasty). However, one of my friends has an allergy to eggs and when she asked if the spinach dip had eggs the server never got back to us. We had to ask three times. (Turns out it does FYI). Again, when ordering drinks throughout the evening, they took forever to come. We finally all ordered our mains. A couple people got a side of "sautéed" onions. They were basically raw. A couple people were missing some items, and a couple people got things they didn't order (my boyfriend got a lobster tail which he didn't order, a girl friend got a loaded baked potato instead of just a baked potato). But I didn't get my meal at all. And the situation wasn't addressed until I flagged down our server and asked. It was pretty obvious that I didn't have my meal, the other 9 people were eating and I had nothing (not even a drink...). When I did get my meal, it was missing part of it. I wasn't expecting much, but for the price it was definitely tasty, the portions were fair, and the steak was cooked perfectly. The lobster tails are small, but for the price who can complain. We had cake that we had brought and I gave the left over to the staff. When our bills came they were pretty much all wrong. My mom had paid for the first round of drinks and appetizers earlier on to eliminate any confusion. So it should have been simple, people had the wrong drinks, the wrong entrees, the wrong add-ons. I asked for a take out container, it never came, I had to get up and get it myself. Over all despite the food being good, we were very disappointed. Luckily we had lots of laughs and enjoyed each other's company. I would like to try it again, with maybe just two of us. But after reading some of the other reviews I see that these problems are pretty common.

drew webster

Crystal B.

Chuck's Roadhouse @Oakville is an ideal place to dine with your family and friends. Its our favourite eating joint due to several factors. The quality of their food is amazing and the service staff is extremely friendly and efficient. Special mention of their Manager Jackie who has always gone out of the way to ensure the customers get their money's worth. Would highly recommend everyone to try Chuck's Roadhouse @ Oakville for any occasion.❤???????? Shantanu Banerjee Mississauga

Tina S

Wait staff are super tentative and friendly. Food is great, I highly recommend the chicken club. Fries are the best (please don't ever change your fries like so many have to them battered, greasy sticks!) Will be returning :)

Jason Wagg

Very good restaurant quiet at the time not many customers. They offer great food and pleasant courteous service.

Shannon Paige

Great customer service by Kate gave me answers to all my questions. Excellent porterhouse steak and fish here !!!

Rory Black

Very tasty, good service

Lynn Shaver

Well today I ordered the chicken parmesan garlic cheese bread and the baked pasta, had I known that it was going to be two chicken fingers cut into 5 pieces put on top of very overcooked pasta and then baked I probably would have went to the Brockville General Hospital and beg them for some of the inpatient food that they serve. Cuz that's definitely 100 % higher-quality! Literally the worst chicken parmesan I've ever had in my life, my garlic cheese bread didn't have any cheese on it and was dry, it was those bagged ciabatta buns that come in a cluster that you get from Sisco, again super super low quality. I would strongly recommend buying Purina Dog Chow before trying this dish, definitely lost me as a customer and I will be making a point of letting everybody I know, know just how horrible it was, on a positive the server was very professional and decent to deal with same with the person that took my order on the phone. If I could have gave below one star for the food I would have but for the service I would definitely give at least four

R M

Food was good. Service was excellent. We were having a birthday part with a group of 18 people including 3 children. Nikki was our server and she did an amazing job. She kept all of the drinks coming and the food orders were correct. You did an awesome job Nikki Thank you

Brian Cox

Service was great.... Smokey mountain burger was perfect.

James Woodham

Great food! Amazing service. Kate was the best server we've had in over a year!!!!

Crystal Porter

Mateo (Mateo)

Great value

Ben Jaamin

Great customer service! Our spinach dip was forgotten, but they looked after us! Very quick on getting the rest of the food out and it tasted great!

Mike Isom

Only seen our waitress twice. Once to sit us and tske drink order. Second time to take food order. Tried to flag someone down ti get water snd to inform them that my husbands foid was cold and butter for lobster was off. No luck. Prices are low and my steak was good. Hit and miss you get what you pay for.

Michelle Steenhuis

Take out

Tara Lainson

Tonight was very disappointing It took awhile to get service, not busy. Then we got our beer...1 bottle and a pitcher of beer both were luke warm. Horrible Asked for chilled glasses it took another 15 minutes. Had to ask the bartender to get our waitress. We all had steak with fries and corn. Fries were cold and soft...corn is just horrible! Not happy

Gloria Hosmer

Meal type

Don Carty

Great Food....Great Prices....Great Service.

David Stokley

We went there about a month ago and I gotta say, I wasn't impressed. We met some friends there just before the evening rush so we were thankful for that. It went downhill after that though. The server took our order just fine and checked up on us once as you would expect...however I noticed shortly after she had her jacket on and took off out the front door. Another waitress came over to ask if our server had been around and I told her she "dipped". She looked surprised and became our new server. We all ordered steaks (different kinds) however they were all cooked wrong. Too well done, not the proper sides, I could go on. By this time we had been there over an hour and a half and were hungry enough to eat anything put in front of us which we did. BTW, the parking is terrible. Not nearly enough for a restaurant that size. There is a lot of room for improvement here, however I doubt I'll ever go back.

Mark Stephens

Had Ribs and Wings! They were AWESOME!

Mitchell Bradley

The service, atmosphere and good was amazing.

Anselere Partners

We just left the Brantford location after waiting over an hour for our food (which we never received)! We had to track down someone after waiting on our water for 30 mins! The iced cubes were melted and my daughters milk was warm, meaning, it sat at the bar for who knows how long! It was not busy when we arrived, and 3 separate tables that arrived after us were served before us! Our waitress came to us once and said that our order was up next. We waited another 20 mins and nothing. So, we left and went somewhere else. This was our 3rd visit to this location and it’s been slow every single time. On our second visit, we stood at the entrance for more than a while and then, finally, seated ourselves. It wasn’t busy at all! The food here is delicious, that’s why we’ve given this place so many chances and, it’s unfortunate because, we won’t be back.

Jose A

Bad service! Try a different chucks in Cambridge and service is 100% better!

Steve McGowan

Ross G

Great service friendly staff. Good food. Wings were soggy but a great experqnce i

Brii Vanderlee

Food was really mediocre compared to the other Chuck's locations and the service was not good. Was told to sit wherever we wanted. Passed over a dirty table and received a snarky comment from one of the waitresses because we didn't sit in her section. Just overall doesn't meet the expectations that the other locations set.

will broeze

Best roast beef!!

Blair Haskins

Very Excited to try out new location! Service was amazing as was the food, we did have a bit of a wait considering it was Mother's Day and newly opened the staff did an incredible job!! I had the steak and lobster and frankly Lobster was better than some fine dining restaurants I have been to!!! Will definitely return

Taylor Buckley

Went for dinner with my brother and we were served by Madie. She is so kind and suggested some really great apps! In LOVE with the cheese fries, will be back again forsure :)

Dan Beneteau

First time here. I ordered the smokey mountain burger and fries. It was delicious. Loved the bbq sauce on it. My girl ordered the chicken and ribs with fries. The chicken was good and moist. The ribs weren't exactly fall off the bone but they tasted good. Big gripe is that they skimped out on the fries. Barely a handful. Our server was absolutely awesome! Great service! We will go back.

Scott Ezekiel

Leona Main

Food is good, when it comes out hot. Decent price on drinks.

Andrew MacInnes

Portions were small and the deceptive 3% fee is sad...

Adam

Staff were friendly and layout of restaurant is huge. Their menus are extremely cheap. On the downside service is slow so it takes some time to get your food and portions are small so you might want to order extra sides if possible. Other than that good place.

Matthew Elliott

Great food, excellent service and good prices! You'll never be disappointed with Chuck's!

Jim Jamieson

I had Beer battered Fish and chips. The fish was great but the fries were soft. It was takeout and I wish that it wasn't in a Styrofoam container. Also there was no coleslaw only a bit of tartar sauce. It was disappointing.

Wendy Williams

Excellent food and service even for a busy Saturday night! Definitely on our go to again list!

Dorraine Kennedy

The food was good and the place was fun to be at I will be going there again

kruzha

Very underwhelming

Sarah Calder

I love Chucks Roadhouse! I've been here multiple times, and it is always a good experience. My server this time was a standout though. Julie was over the top cheerful and fast. I will definitely be returning soon!

Bret Shawman

I do not usually take to the internet to post reviews. I believe that when you choose to dine out, you run the risk of disappointing service/quality of food but NEVER in a million years did I think I would take to World Wide Web to complain about the clientele. Over the weekend, I took my family to Chuck's Roadhouse for dinner (the Spinach & Goat Cheese Dip is TO DIE FOR, FYI) and I was completely and utterly mortified at the behavior of what appeared to be a party of over 30. I thought I was going out for dinner in Oakville but this family was acting as if we lived in MAGA Country. They were rude, loud and obnoxious. They way they treated the staff was beyond anything I have ever witnessed. They were BEYOND rude to their server who was just trying to do her best and accommodate a party of 30+ who roll into a restaurant during the dinner rush. They made very disparaging comments about the manager when he was not in earshot and maintained an overall air of entitlement. There were two major takeaways from this experiences (aside from the off the chart Spinach Dip) was watching the staff handle such adversity with grace, patience and understanding. The second takeaway was for my children to witness first hand HOW NOT TO TREAT PEOPLE. To the staff at Chuck's: I applaud you. To the family from MAGA Country: Do better.

Bill Klooster

Great atmosphere, good food food and reasonable price.

ainsley kearns

Leaving a mixed review as we had 2 MUCH different experiences. First visit the wait was 45 min. My daughter (12) had a mini meltdown as she watched person after person (that arrived after us) get seated first. Servers were AMAZING on both visits. First visit the food was AWESOME! (tbone cooked perfectly, burger and wings awesome). Nice Salad. 2nd visit, the food was sub-par at best. Steak over cooked, lobster tail was tough, corn was soggy. I can see going back for burgers as for $6, it was a great deal, and much better than a fast food burger. Would not spend $20 on the steak and lobster tail again. Although a great price, I would compare to Ponderosa....cheap cut of steak. Maybe a little more time since new, to work out the bugs.

Donald Pelling

Food and service was great. Kim is a wonderful and friendly waitress.

Sonal M

Amazing quality in both the service and the food! Attended for my father's birthday celebration and was not disappointed. Everyone's food was cooked to order, glasses were refilled and service staff were friendly and welcoming. Even on the way out the hostess made an effort to wish us a good evening, which is something not often seen now a days on the way out.

Max Castillo

Let me start off by saying, I went once and I will never set foot in this establishment for the rest of my life. It was one of the worst restaurant experiences of my life. I went opening night with my boyfriend and a few friends, the atmosphere was kinda blah nothing exciting and apparently they renovated the entire space excluting the exisiting restrooms which is a very important part of someones experience at a resturant (since it is hygiene and all). I noticed that while we where sitting there, the survers where in a booth talking and not really paying much attention to the customers and they’re needs. (Red flag one) However I will admit that the surver we where placed with was plesent and sweet and extremely understanding. I was in absolute discust when my meal arrived at the table. My steak was extremely undercooked and not to mention smelled like it was freshly cut off the farm (manure smell). The salad was boring and I could probably make a better one at my house, and the corn was just gross and overcooked and super chewy. (A solid red flag number 2). But here is the best part which I saved for last, while sitting at the table I noticed a microwave in the kitchen which looks like they were microwaving most of the meals... I honestly have no comment on this since you can probably create your own. To summarize, I would give this place -5 stars if there was an option and I’ll give it maybe 6 months till it closes down. Save your money and go to McDonalds, your better off.

Matt Silver

Burger was just ok. Not as good as previous vists Prices are Up, and they still add 3% to the Bill, calling it a goodness fee but have dropped the line "home of the 5$ burger"

Olga X

Price can't be beat, food is solid to very good, and a decent sports/roadhouse atmosphere - relatively recent opening and what looks like possilbe staff turnover has left service mediocre, but with some experience hopefully this will improve. Really hoping this restaurant and location can make a go of it as other locations of Chuck's have really impressed

Bill Globensky

I had peppercorn steak, it was good.

Trevor Hunter

first visit wasn't the greatest but it was only the second day opened so totally understandable Second time around was much better, better service, better food and overall better experience

Greg Leclair

Half price app & very good

Carlton Sooklal

Great steak... probably one of the best in town. Lacking in anything to go with it!! Very busy and noisy and it seemed to take an enormous amount of time to get our bill to pay... then we had to wait for her to go back and get the debit machine....

Carlee Portieous

Mike Skinner

Walked to chucks road house today and the service was amazing, the Resturant was clean. I was served by Shasta who was extremely friendly, and funny she came around to make sure we were satisfied with everything, she made the overall experience worth it. I highly recommend this restaurant.

Jen Barned

Mediocre food and 3% "honest to goodness" fee on everything. More like a 3% rip-off fee. Go somewhere else like, St. Thomas Roadhouse, Boston Pizza, Bistro, Rail City Bistro, Legends, Bella Jack's, Lotus Thai, Siam, Braxton's, Ollees, Upper Deck, Sunset Cafe.

Shirley Young

One had a steak was very good as well as a Hamburg was excellent

Wendy Halcrow

Went to Chucks last night. We were greeted right away and was told it would just be a minute while they cleared a table on the patio for us. Our server was Julie. She came over right away and was friendly and bubbly. The service for drinks and food was quick. The food was good. The flatbread was great! We’ll definitely return!

Barbra Jenkins car tunes

Gwen Gilhooly

Food and service was great

Erica Thorne

Last two times I’ve been here have had to wait 20+ mins on the bar side before getting served, it wasn’t busy

Jared

Always amazing. Ask for Corinna!

Sadiek Morrison

Service

Robert Stewart

Wonderful food and great service! Guy was an awesome server and even did a good job of remembering all our names, will be coming back again!

Gino Pansino

Staff are great food meh burger steaks ribs were good the sides were boring coffee was cold yuck.

Charity Taylor

Great service food was good lobster was a tad on dry side only reason for the the one star off. Loved the bread steak etc

Cindy Baldassarra

The absolute biggest waste of money I've ever encountered in my life. Never again.

Brad Bowers

Jack Daoust

Had a super birthday with friends. The meal was great. Very good and prompt service. Will be back.

Toby Goldenberg

Yesterday was my first time to try Chuck's. I had heard many good things. We ordered quesadilla and a 10 oz New York strip. The quesadilla was okay but the steak went in the garbage for the fact I couldn't cut through it even with the steak knife. The one or two bites I managed to have were tasty but the gristle was horrible. Needless to say I won't be going back to Chuck's. Also on a side note the woman who greeted me was very rude and was in no hurry whatsoever.

Don Bain

Food was amazing and not to expensive

Ron

Good food cold Beer

Dave Potter

Best dining experience in Brockville in the last year. Great staff, good value for drinks and meals We'll be back again and again

carlos arce

Prices are not as good Anymore and on top of that they added a 3% honest to goodness tax that doeznt exist! Rip off! Not going back! 10$ for a lobster the size of a shrimp!

fernando martinez

Shawn Davis

Great staff. Worked hard to fix my order when is was made wrong.

Samantha Welsh

Great food I was in last night and had spinach dip and nachos and it was very reasonable especially with the discount after 9. Atmosphere was fun and bartender Lacey was hilarious and made our night. Hands down our favourite bartender and we will definitely be back!

Christopher Brennan

Service n food were excellent. Loved every bite I ate..

Richard Mavety

Where are the owners Natasha goes around to greet the customers at their table and chat with everyone however she should concentrate MUCH more on customer service - like ensuring that the place has sufficient staff to properly serve the customers and in a timely manner, as well as being available and willing to address customer concerns. Customers are often left waiting for service while she is chatting and ignoring them completely. As a customer, you should ensure that you never address any concerns with Natasha because you could be barred. Last night we were told we would no longer be served because I brought up something that had happened a few days prior. A server had given me a draft with over 2 inches of foam on it (which was not the first time) and when I advised this server that this was not acceptable, she told me to talk to the manager since it was Natasha that told staff to always serve the draft leaving 2 fingers of head. (I do not know whose fingers they use because mine certainly are not 2 inches thick). Last night since the manager was going around talking to everyone at the tables I figured it was a perfect time to bring it up. Rather than being interested in addressing this matter and trying to find a solution, this unprofessional manager got very defensive - upset and her immediate reaction was that she would go review the tapes (so totally inappropriate and unnecessary) (she probably just went to the back to cool off a bit and to try to compose herself since she must have been so ashamed of her behaviour) however, she returned with her same attitude and rather than try to deal with our concern, she came back upset and accused me of yelling and swearing at her - trying to transfer the blame to me. Thankfully we were at a table with several people who witnessed this inappropriate outburst on her part. Without advising us - she just went to the bar and told the bartender not to serve us anymore. We were very surprised by this unexpected - unprofessional treatment. This is not the first time we experience unprofessional attitude from Natasha who is obviously not management material. It is obvious that she has no people skills when it comes to being a manager. We are not impressed and most certainly will not be back.

Darlene MacFarlane

Great prices and good food

James Arp

Steak came undercooked and service was a bit slow at 5pm, however food was good and seemed to be a one-off mistake.

CourtneyAnne Medeiros

great food and service nice place for great steak and point off beer

Jean-Paul Monmart

Food was great but service very slow 2 and a half from entry until finished

Adam Straker

Would not go there again. It was the worst service I have ever had at a restaurant. We rarely saw our server Josephine and often had to ask other staff to get us anything. Our waitress was never around so we could ask for more drinks or extra chips for our spinach dip. Then we waited 20 min after our food was served to get another drink. She was rude and wouldn’t make eye contact. She never checked in to ask how our meal was or if we needed anything. Basic customer service skills were not met this evening. If you want a nice meal that is served to you with friendly well serviced staff this is not the restaurant to go to. We only knew her name as it was on the bill, she wasn't wearing a nametag.

Jen Carr

Service

Josh Swait

Good as always. Waitress was fast and courteous. Food arrived hot and in a timely manner. This place is always busy. Lots of menu choices.

leyla zarrion

Very poor customer service! We were waiting to be seated , the server came told us to stand behind the gate in such rude tone, she almost pushed us backwards! ( no respect for personal distance) and told us “you should be standing behind the gate as the sign already says” in a sarcastic and harsh tone. We just left after that encounter!

Chad Chowan

Courtney Lewis

My steak had a little more charcoal on it than I thought it might have. But did enjoy the atmosphere

dj bear

Amazing as always

Sunhwa Lee

I love this location! Awesome wait staff, great food and value and the owner is always around...

Mike Maddocks

Good service, great beer, great atmosphere

Jay Walden

The food was ok the corn felt like it had been sitting for some time in water but the lobster and steak was fine for the price was fine. However, the reason for the bad review is the reaponre from management . The leafs were playing game 7 which is important but they could not play the basketball game on a single tv? Especially when they were until the games stsrtst then the owner came over and said he couldn't play the raptors game . Very dissapointing . The GM and staff really helps the establishment but the owner needs to improve his customer service skills.

Ganden Rohrer

I went to chucks expecting a mundane date, not impressive. She was disrespectful; however, regardless of the situation I was in, my waitress Kaitlyn made the night somewhat enjoyable. She was attentive to each order and got it perfect every time! Thank you kate!!!

Ken Fader

Ordered a medium well porterhouse, somehow they managed to cook the steak medium rare , medium , medium well and well done. The corn on the cob was over boiled , came out bland and mushy , then came the great idea to burn it on the bbq. Staff was very nice .

norman campeau

The food is great. Great prices it takes too long to wait for your food

Lynn Forget

I went for the steaks and they did not disappoint! Sides were good but the Porterhouse was amazing. $6 for a 30oz mug of beer and $25 for a good Porterhouse! You can't ask for more than that.

Michelle Dedrick

Discriminates against the deaf. Refused service to a deaf man and his translator because they are legally exempt from mask wearing. My Dad reads lips and had his world go silent once again when the mask mandate came along. Not only would no one accommodate his disability, they refused to serve him entirely. The response when being shown the bi-law which clearly states the need for exemptions, they said "they don't do that".

James Leveille

I've the food always great service

Katelyn Dawson

Every time the food has been amazing and the staff do everything they can to make your night out enjoyable :)

Ron Demers

Wow ..impressed with layout.. Nachos with extra cheese were excellent

Samantha Newman

Food is good. Service is terrible. They take a very long time to get your order after they take it, and they often get it wrong. I used to go there often, but my visits are less frequent. Good prices only go so far. I also appreciate at least decent service. Chuck's doesn't do it.

mixixoplix

Just paid nearly 28 bucks for two orders of fish and chips,was very disappointed. The (small) amount of fries were cold and floppy and the fish was way over cooked but also cold. Was really hoping my money was going towards i higher quality hot meal. Although i must say the staff was very friendly, but i don't think that will be enough for me to justify a return visit.Sorry.

Brian Smith

Ordered a bunch of different things and were very pleased with the quality of food and very friendly service and environment!!! Would definitely come back

T

good food and nice staff

karan sharma

Dawson Garcia

This is the worst service I’ve ever experienced at a restaurant. It’s not that busy here and the owner was bragging about how much staff she has in today... which is weird because the server only came up to us once. The food was cold and honestly not worth all the trouble I’ve gone through. I’ve been sitting here for over an hour waiting for my bill. Save yourself some time and go somewhere else.

Zach DeWitt

We came in for mother's day it was a bit of a wait but our server explained that to us as soon as we sat down. The food was amazing, our server was great highly reccomend the buckaroo. Highly reccomend Crystal as a Server. We have been 4 times now and havent been disappointed once. You have a regular in us.

Natasha Barry

Such a good experience. Service was great. Made the night, They made sure everyone was following smart serve protocol, super kind, honest and professional. Was there taking my gf out for her birthday. They made sure we were taken care of all night. Thank you Jacob, bartender (didn't catch her name) and all the other girls serving us tonight. Exception service 10/10 !

Terese Broad

Had to wait outside for almost 10 mins before we got seated. The food was the worst I have had at any other location. The ribs were dry, the wings fell apart leaving shards of bone in my mouth. The fries were either freezer burnt or they took it off someone else's plate and cooked them again. Will never be back again or recommend anyone to go there.

Maggie Smith

Steaks are great, done to perfection. The staff is cheerful and friendly. You couldn't ask for anything more. Overcooked my steak one night and took my beer off my bill. The place is exceptional. Where else can you get a bottle of heinekin for $4.50? This is just what Fort Erie needed.

Christopher Ross

Got a COVID pick up from Chucks on 24 after work tonight. New York Steak was freakin Perfect ???????????????????????? The whole meal was absolutely awesome!!! Owner/Server was a Perfect Gentleman Whole Experience was 5 stars ⭐️

Jesus Millan

We both had all u can eat salad (caesar), and neither of us asked for seconds. The lettuce had not been dried properly, and all u can taste was water. Absolutely horrible for $10.00

Grant Mac

Have been here a few times my kids love it! Good food and great service! Matt is our server. Ask for his area, his smile is contagious and he is a ton of fun!

KJoy Paisley

Allan Poyton

Excellent - as usual! We enjoyed a burger and chicken wings on the patio today. The food is well priced, with good portions and great service. The beer was cold and all of the staff were attentive and friendly. All WuhanFlu protocols are in place but did not diminish the excellent lunch experience. I will be back!

Pierre Anglehart

Four of us for dinner first visit ever - not one dinner was acceptable. We should have spoke to management then but we didn't and will not return! The server was fine - the food was awful.

Nancy James

Had a great time last night. Great service and great food. Servers were friendly. Awesome experience.

Ryan Frostad

Amazing! Perfect temp on the steak. The Buckaroo dessert was extremely satisfying.

Kelly Durnford

The yotes always enjoy post game a chucks the manager Crystal is the ????

Jesse Knight

Great food, great prices and my family was well taken care of from the moment we walked in the door. Hostess was welcoming, our server was fun and great with my youngest. The manager (Crystal) even checked up on us to see how our evening was going and brought some laughter to our table as well. A wonderful night out for our family and we will definitely be back! Thank you Crystal and staff

Stewart Loy

My order was burnt to a crisp… It was supposed to be medium… The corn was also burnt to a crisp… The salad was about 1/4 of a salad… They also missed out on the fries… Then they said they couldn’t help me because skip the dishes was responsible

Mike Meadows

We love to grab an inexpensive lunch between classes! ????

Mike Gotkowski

Food was good but service a little slow.

timothy bradford

Chicken was much to dry...

B Smith

Great food great price. Excellent customer service.

Angela Munroe

Worst restaurant in town! Terrible food and even more terrible service. Complained about how long of wait it was for the food and all I got from the manager was that it only took 40 minutes (like that was normal) We were there almost an hour and a half for a supper and i only ordered a salad and a sandwich. Do not go to this restaurant regardless of the cost of the food. Like the old adage says, you get what you pay for. I would give them a 0 star but that's not an option!

Johan Harms

The service was on point but the food is mediocre at best.

Aaron Heidemann

ted campbell

It was Great but I Expected a little More honestly. Garnishing of the Drinks wasn't Proper, I did Love the plating though. Overall not bad

Chantal P

Ordered burger no bun. I got it in the usual tray with paper ( to which i ate accidentally as i had to cut the meat with a knife). Suggested serving this on a plate and was told it is not how its done. Ordered unlimited salad and server never came back for my refill or offered us more drink. Twice there. Twice not impressed

Kimberley Arruda

Lesley L

It was so nice to get out on a patio again. Everyone was in a great mood. We had to sign in and then were seated outside. Food and drinks were great. There is a 90 min limit per table, but that is enough time to eat and relax.

Brenda Ballantyne

Prices r reasonable. Nice atmosphere. Good service and good food. Never had a bad experience there.

Jones Don

My family heard from friends that Chuck’s was fantastic, alas, this was not the experience we had. We ordered takeout, and quite frankly, the experience was so bad that i would never consider going back to try the dine in experience. Our order was fairly simple- a bacon cheeseburger and chicken fingers with extra crispy French fries. When my mum arrived to pick up our order, she was told that it wasn’t ready, which would have been fine. When the food was ‘ready’, the server brought her the food and a bill, despite the fact that the order was already paid in full. Had she not known we’d already paid for the food, she would’ve paid again. When she arrived home (we live within a 5 minute drive), the (extra crispy) French fries were cold and soggy, the chicken strips were spongy, the burger was over-charred, and the plum sauce container, which hadn’t been sealed properly, had emptied all over the inside of the takeout bag. All of this is food that allegedly was still being finished when my mother arrived, which is quite frankly, hard to believe. We were incredibly disappointed and will discourage anyone who asks from going to Chuck’s Roadhouse at this or any other location.

Michelle Findlay

Unfortunately this restaurant did not live up to the hype. My girlfriend and I like to try all different types of restaurants and when we saw the marketing for chuck’s we figured why not try it out. Well let me start off by saying when we were placed at a table, we didn’t find that seating comfortable so we decided to move over to a table next to it. We made eye contact with multiple waitresses and even the manager that walked by several times. 8 minutes later, it wasn’t until we made eye contact with another delightful server across the restaurant who came by to serve us. She politely apologized for the confusion and then she went on with taking our orders for a drink. 14 minutes later the drinks arrived from another server who also apologized for the initial confusion. It’s now been 22 minutes and the drinks finally arrived. I asked to speak to the owner regarding this. The owner then came over who apologized for the incidents and made an excuse that he is a “software engineer” and that mistakes happen. The owner told us he would come by after dinner to ask us how everything was. We then ordered and received our meals in which we were further disappointed. Although the garlic bread was good enough to order two, the steak was horrible. Low quality cut of meat along with a baby lobster tail. The prices are fair, but the quality of food is just fair. At the end of the meal, we waited and paid for our bill, only to wait a little longer to realize the owner had seemingly forgot about us. Unfortunately we will never give our business back to this unorganized, mismanaged, establishment. I would give them .5 stars if the option were available.

Margaret Stapper

I did not like the Hamburg- tasteless and I did not like this 3% tax they add on - will not go there again anytime soon

zoh hussain

It was decent. Nothing will really blow you away about this place, but it's a nice enough place to go with a group of people. Just don't expect five star service or hospitality.

Reah Shin

Love the service and food here!The service we experienced was amazing. It's a good spot for large groups. We ordered burgers, steaks and fish. Salad was fresh and crispy. Waiter was attentive and polite. Overall a really nice dining experience.

Thomas DeLong

Fast and friendly service

Gunner Lee

Friendly staff. Great food!

Mia Shadow

Horrible service first off. Beer was flat. Drinks were served in a dirty glass and when I sent it back, the next drink was delivered in a slightly less dirty glass. I eventually just went and got my own high chair after waiting for my server to bring it for 15 minutes. The food was mediocre at best. The corn on the cob was ice cold (colder than the beer). Steak was over cooked and the potatoes were instant potatoes (also cold). 3% honest to goodness fee honest to goodness brings the price up to being comparable with other restaurants that actually serve quality food and offer good service. Highly recommend saving your money and steering clear of this garbage.

Saad Usmani

Very good value for the money. Good sized portions at very reasonable prices. Staff are friendly.

Debbie Clowater

Great place, excellent food, not expensive for the quality, service was perfect

Mary Lu

The food is amazing!! My children (11 & 13) also enjoy it!! Prices are fantastic!! Definitely a place I will go back to time and time again.

Peter Dardarian

So, being from a long history in the restaurant industry I'm a bit critical and sometimes harsh, but having said that I always give a restaurant 3 strikes. So Chuck's had 1strike on my first visit, not going to say what I had, no need to taint people, but honestly it wasn't good. So 2nd try and WOW, out of the park. Had just a reg prime rib burger w/fries and a side C salad. Salad was goodly above average and crisp but the burger was EXCELLENT. Charcoal tasty, not over cooked but not under, juicy just awesome, and great fries. My server Jonie ( she's gonna hate me cause I really forgot by time I got to this point ) she was fantastic, even though she couldn't talk much lol. Great experience, strike 1 is erased.

Mike L

Lively location. It's a busy Saturday night and we were seated reasonably quickly. Service was friendly and quick

Justin Nickerson

I am shocked, awful experience me and my family just ate here. We ordered takeout and once we got home we were so disappointed by what we saw. We ordered the spinach and artichoke dip and when we opened it, there was only about a table spoon of dip. A 10 OZ steak cooked to well done when we asked for it medium rare. Our grilled chicken sandwitch, the chicken was burnt. Very disappointing meal. Left us saying probably wont be back!!!

Robert Hanna

This place has good food at an affordable price descent service clean I give it a five

Jarrot Zehr

Food was alright, service was well enough. A wholesome family dinning.

Laila D

Just okay. Walked here with my friend and 7 month old son for dinner, got the chicken club, bruschetta, and chicken fingers. Chicken fingers were so dry they were barely edible. Chicken on sandwhich was still pink so I didn’t even mother eating it, since it took our waitress 20 mins to even serve our drinks, I figured I wouldn’t get new chicken in a timely manner. Gravy was very salty, tasted like it was out of a 25 cent package. We were not offered any kids menu, kids crayons, or anything for my son, which is fine. They didn’t sit us at a table that was appropriate for a high chair, so it made eating with him kind of difficult, and the picnic table was right in the direct sun, (why the waitress thought the table was appropriate for a 7 month old and family is beyond me) she was nice but I only saw her twice during the whole experience, and had to ask another waitress for a refill on my drink, fries were also cold. People were also being seated 5 plus at tables, which I believe is against ontario COVID guidelines right now. Some tables were not 6 feet apart, and they were not enforcing the rules that masks have to be worn when you get up from your table . Place was so packed and everyone so close together that it was hard to even maneuver the high chair to our table, overall, the food wasn’t great, the wait was too long, and we didn’t feel paid attention too. We won’t be returning.

Alyson Morrison

A mixed bag, but worth a visit. Clean environment, and the decor lives up to the restaurant's name. Don't bother with the healthy items... they're not particularly well prepared. Or planned. And you're ordering from something called the Skinnylicious menu. But if you're going to a place called Chuck's Roadhouse, there's a good chance you want steak, and the steak was surprisingly good. Well trimmed, not overcooked, tender, and well-seasoned. Our server was pleasant and timely as well.

Cheri Moore

Unfortunately to many negative things to say :( beyond disappointed with our dinner out. Food (except coconut shrimp) was less than subpar. Server was polite but not attentive at all. Very loud and slow (even for a busy night) so disappointed. Manager was great to deal with- but left hungry

Jerry Phillips

I made a long trip just to come eat here today Wednesday June 23rd. I called days in advance to make a reservation and got told it was first come first serve. To my surprise the place was close. Don't get me wrong the food and service is usually amazing which is the reason why I wanted to eat out here. But if you are going to be close let the customers know especially when I called about this specific day. Very disappointed

Nicholas Kahler

Went to chucks for half price apps on the 15th of oct, apon entry I did not have a photo of my drivers license etc but the owner or manager let me in anyway my wife also didn’t have to show a vaccination passport. Once the food came I noticed 2 of our buffalo chicken quesadillas had little to no chicken on,called the manager over and he said that’s what you get on half price apps then proceeded to tell me he’d do nothing to fix the problem. Below is a photo of my food Foodies beware

Marc Brendemuehl

Service was initially slow which could possibly be attributed to a new manager & our server apparently not being notified of our arrival but slow nonetheless. Food however was good

Peggy Williams

Love this place!! We came in tonight and sat at the bar. Our server Lisa was great, the bartender Sarah is always so sweet. Even though she wasn’t serving us, she was still happy to get us anything we needed. We ordered appetizers which were delicious. The after 9pm menu is a great deal. Not to mention $4 drinks every day? How can you go wrong! And we were very happy to see that Carla was managing today, as she always gives us a good laugh! Thank you guys for another great night!

James Karson

Great food and great prices. Not a place in oakville that serves food so cheap. Their 30oz beer deal is definitely unbeatable as well! Lately, mistakes are being made often to meals multiple times, but the managers were very helpful and fixed any issues that came up.

Dwayne McIntosh

Great steak fast and efficient service

Shawn McCullough

Great place food is awesome cheaper then most and food aaa

Leanne Lutz

I’m definitely being picky when I’m giving out a five ⭐️ rating but they deserved it last night. The service was second to none and the food was served in a timely manner, hot and great to eat. Well done. It was everything I had hoped for all at a reasonable cost. Definitely we will returning..keep up Chuck's.

b doll

Great day out!! Place is very busy and the staff is all new! I'm sure it will only get better

Philip Wilson

Great food super great prices

Thomas Terpstra

Chuck's is one of our favourite restaurants. We met friends as we raved about the food. Our waitress Shannon was amazing. The food. Not so good. We were embarrassed to have suggested it. Our starter the chicken and onion wing platter were over cooked. Then the meals came. The fries, cold and gross. Steaks. 3medium rare. 2 under rare. 1 over medium.1 no mushrooms. 1 sent back. By the time that one was replaced everyone else was done eating. We were charged full price with no compensation at all. Worst 100.00 ever spent in a restaurant. Will not recommend this location again.

Deborah P

Order Montreal smoked meat with fries. Rye bread was toasted on one side and smoked meat was greasy. Nothing like a true Montreal smoked meat sandwich. Fries were mediocre.

Linda Trueman

We arrive wait half an hour for a spot sit down 20 minutes just for drinks waitresses were playing on their phones manager was watching a basketball game finally order our food nachos were basically plain chips nothing on them order our food and the steak is burnt everything is cold and they spent forever trying to figure out whose food was whose as we are eating we ( my boyfriend and i ) began to feel sick we finished eating the desert was pie crust and a mountain of whip cream nothing else and as we are eating we watched a waitress drop food and pick it up put it back on the plate and serve it our bill was way higher than it shouldve been and when we complained they basically ignored us. This place never shouldve opened its doors and needs to be shut down immediately

Samantha Fitzgerald

Service was excellent and entertaining. Left a 30 +% tip she was that good. The food was OK. Don't like it when they season the burger but that will teach me to ask first. Recommended for anyone who likes that kind of thing. Prices were off the charts cheap for burgers.

roman Latto

My stake was sent back bleeding when asked for well done, 2. forgot a meal and to boot the stake was still under cooked. The waiter did take the cheapest meal off and we still were unable to use the coupon

Lyle Lanley

Wow i had porterhouse and it was lovely. Can beat any big restaurants. Awesome price. My server too took good care of our table. Welcome neighbours. Surely coming back.

Carol Moore

Went for a late dinner on 12th July 2019 around 9 pm, just ordered apps, took over an hour to be served, meals, no apology, nothing, watched others get full meals around us that ordered after us.We are pretty confident waitress who did write things down as she had to get a new pen forgot to put order in.

Laura Rand

Regular customer. Today I ordered the steak 7oz with fries and corn on the cob. When my order came in, it had only 10 fries (I counted), so I complained to the bar tender. She said its a $11 meal. I said yes I know the cost but I always come here and the burger and fries meal I can never finish the fries. Then she said the owner has cut costs on food and portions. BE WARNED! I'll never go back now!

Rita Jajo

We come to this place more than once a week-LOVE IT!! Natasha is AWESOME-always greets us with a smile and fabulous service. The food is a fabulous deal and the beer is always COLD! The staff is friendly and go out of their way to make you feel right at home. Highly recommend coming!!

William Nelson

Walter Comer

Had a fantastic experience yesterday. Our waiter Matthew is a rock star. He was kind, fun, and quick on the drink refills (and both the appetizers and entrées came QUICK, too!) Food was fantastic. Final bill was quite reasonable. I will definitely be back.

Kevin Ryerse

Food was no good,although the service was great

Mitch Goto

Great food, fantastic staff and great value!

Sandy Blatherwick

Great place to relax with loved ones and enjoy a few drinks and some appies.

Adam Froats

Great restaurant, food is good, prices are more than good, and beer prices are remarkable. Quick and friendly service. Definitely reccomend

Ed Doyle

Sat down and waited and waited. Over 15 min before I gave up. Lousy service but at least some of the servers watching the Raptors at the bar seemed to be enjoying themselves.

Tyler Rice

Decent pub food. Good prices, and nice service. Also, $9 for a 54oz beer!

Katelyn Gale

Our waiter Sheldon was prompt and friendly. The food was fresh and delicious! Thank you Sheldon for the excellent service.

Andre Lalonde

Great selection of meals! Tried the steak and sweet potato fries, everything taste really good!

Chakradhar Kaza

Limited amount of beers options. Food taste good

Sarah Lomas

Absolutely love this place came in last night for a birthday party. There was 18 of us! We had such a fun time and the staff was so fun and friendly! Especially the GM she is too funny and kept us entertained all night she even came out and sang happy birthday to my sister!! I love this place! Being that it is so close to our homes this is our go to for dinner and drinks! Definitely come in when the leafs are playing $4.00 pints and after 9pm food goes on sale!

Grey Orchard

Jayden and Becca are awesome. Great place!

Tara Turner

Great food and amazing prices!

DC Designs Cowan

Service, food, atmosphere excellent!!☺️

Shagun Sood

Terrible service! Food is cheap but poor quality. Natasha has no idea what she’s doing and she’s far away from being a decent server

jody schuller

Food was delicious, Carla the manager was bartending and gave fantastic service. Very personable and created a very friendly atmosphere! We will definitely be back!

Wayne Slatter

Half hour wait to get table, 15 minutes to get waitress, order taken, waited hour and ten minutes for four small meals which were burnt burgers and cold dried out fries. Ordered a Caesar salad to start which I never received. My first and last time at this place.

Dan Forget

I really enjoyed my food here, I went there with my family of 6. At the beginning the girl in the front door asked us to wait while she can set a table, the restaurant wasn't busy at all and we were very tired, we waited for her for a lot of time, finally my husband and myself set 2 tables and sat, then she arrived and she mentioned in a bad manner "I only ask you to wait" but sincerely we waited a lot for her..and btw I made her job she can just say thank you!!... Thank god another girl came to us and treated us very well ! She was a tall girl black hair and blue eyes, she was very nice with my kids and with us. I ordered a steak wrapped with bacon and mashed potatoes, my husband ordered ribs, one of my kids ordered a traditional burger with fries, she offered gravy (that never arrived and they charged it and they charged for the fries too but in the menu said fries are included) anyway we didn't complained. The food was very good and the place is good too except for the other waiter. We will come back for sure.

Chris Boucher

Great service and staff! Prices are fantastic

Mike Foley

Awesome food. Kate, our waitress was fantastic. Top notch all the way around.

Richard Filion

William Buckley

I took my little sister out for a celebratory dinner and we were welcomed by a kind gal named Madie. She was quite knowledgeable and more than happy to suggest some yummy items! Madie got our order perfect and made sure our glasses were never empty! Thanks Madie !! Will be back again forsure !

Frank Burch

Noodles.

Jaylen Melly

Came here a few days ago. Food came out pretty fast and was really good. Me and my family are new to St.Thomas and we wanted to come to a restaurant that we've been to before. We definitely made the right choice. Would come back for sure

Rick Taylor

Food is cheap considering. We had a large group of 50. They did their best to accomadate us all. Obviously due to our group and the place was jammed service was slower than usual. No complaints i would definitely return.

Steve McVittie

Service was amazing the girl that served us was very friendly and nice

Lisa Paquet

Would give a 10 star if that was possible food service and prices

Brandy McNamara

This was my first time ordering from Chuck's Roadhouse. The food exceeded my expectations. It was all delicious! We ordered a T bone, roast beef, ribs and burgers and salads for a family dinner. The portions were perfect, and the prices were very reasonable. I definitely will be ordering from Chuck's again.

Iaian german

I had my main course brought to the table before appetizer, they took main dishes away and got is our appetizer. When the main dishes returned they were not fresh and there was a dust bunny on my fries. I was offered new fries but declined. I won't be returning as I didn't feel they cared. Very poor first impression.

Keith Lounsbury

On Sunday, our dear friends treated us to dinner at Chuck's in Fort Erie.. We had a great time. It was very busy so patience was called for but it was worth it. My wife ordered the New York steak that was served with fries and a side of baked beans. Excellent!! My wife says it was the best steak she has ever had.. My ribs were excellent and the side of baked beans tasted like more. Our friends' wife ordered the salmon and it was great.. Our server was always on the run but he got the job done. A great place to visit. We'll be making the trip back to Fort Erie just to visit Chuck's Roadhouse again.

Dennis Rowe

Horrible svc

Courtney Eastway

Meal type

Robin Colegrove

Good flavor in the burger but fries where not good. Prices are fair. Waitress was lacking.

Kevin Bill

The food tastes alright, staff are very friendly, the atmosphere is good and spacious. Service from the waitresses is quick. Food is plain and portions are quite small for the price, steak rarely comes as ordered.

ROBERT Majury

Always a good time at chucks roadhouse hespeler road. Mike and the team do a great job!

Daniel Walling

WORST SERVICE EVER!! I'm a contractor working out of town and after a long drive from Toronto to Brockville all you want is, to eat at a good place in a timely manner.! 20 minutes to get my drinks, 45 minutes waiting I decided to ask another waitress if she can take my order, she told us that our waitress will be with us shortly.! Clearly my original waitress who by the way was very kind, was very busy taking care of the bar n taking payments from clients and I don't blame her for forgetting about our table. If it wasn't for her I would have given this place a ☝????one☆ because there's no option for ✊????zero☆

Ken DOWNEY

Always great food , great service and good prices!

Kayla Holt

Good food, good service....will visit often....best Raptors fans i've heard in a long time:)

MOLSON X

Beef sandwich was very plain and dry

Peggy Byrne

My partner and I went to Chuck's this evening to have a nice meal after a very long week of work. To say we were disappointed with the main course, is an understatement. We ordered T-Bone dinners, and the steaks were basically grizzle, not cooked how we had ordered and the baked potatoes were burnt. We politely told our server we weren't happy with the food, and she offers us a free dessert. I went there to have a meal, not dessert. The meals . were taken off the bill

jacob enns

This was some of the worst customer service I've ever received and it was solely at the hands of the owner. Went in for a simple lunch, as we did every Thursday since opening. The same salad that we split every time as an app somehow was not allowed to be split so we were now told we must pay $5 each for a side salad which every other week had been $2.50. Upon speaking with the owner about this she claimed she had spoke to "headquarters" and they didn't want to allow us to share a salad. She put this behind her and dropped it. Where the real problem came in is that she had zero clue how to work her system and split up our bills. We waited a half hour to to get our bills after everything was said and done where she found every reason to not take responsibility. Blamed our server, blamed the system when the server informed us it was really that she didn't know what to do and had to call in an off duty manager. Good food, reasonable prices, ridiculous owner and management.

Justin Bowler

I visited the place yesterday. Drinks were cheap and my steak was made to perfection. Don't forget to try coconut cream pie..absolute delish. Atmosphere and staff friendly..Coming back for sure????

davin simpson

Good service but burgers were a little burnt around the edges.

Michael Hill

The food was hot and fresh and the staff dealt with a packed house from a hockey tournament. So all positives. The negative was the floor was so sticky your shoes stuck to it. The bathrooms needed so love and paint!

Devin Williams

Went there early Friday PM when not busy at all, service has definitely improved! Loved their ribs & chicken hot wings! Will return!

Ronald Struthers

Judy Torrents

VERY Bad bad bad bad bad bad bad bad bad bad bad bad service. Staff extremely rude and unprofessional. The 80s called lady's and you didn't aged well with all those tattoos and that attitude...look like rotten sun-dried tomatoes Management should really do something about the way they treat customers. Don't go there if you dont want to feel like the cheap version of Pamela Anderson spited on your face

Dave Williams

Honestly, the nachos were absolutely disgusting. Cheese whiz on nacho chips with some kind of microwaved chicken for $18 dollars. Service was fine.

Rachelle Durand

Came here for dinner tonight. My boyfriend got a $25 meal with steak, lobster and corn on the cob. The whole meal was freezing cold. The manager was a majorly rude and confrontational for no reason. The waitress Jacqueline was excellent though! Super friendly.

Francois Riendeau

peter meaney

Grand opening Dec 2019.

Michael C

great staff and food

Cory Cultrera

Great fast service. Half price apps and beer specials. Definitely worth it. Will be back again and again.

SSS SSS

Had a great time at this Chuck’s location! Excellent food at fair prices. The service was also superb.

Kevin Huynh

Great food awesome staff and excellent beer

Allan Davis

Cold food and bad survice, if you want to wait for microwaved heated up portions of your food then have at it but other then that better off eating at a fast food restaurant atleast itll be warm and if you ask for something it's not just how the cook makes it (med rare means med rare not well done)

Sarah Courage Dring

Not good at all we got put on a wait list and they never called us back. Place wasn’t even that busy.

San

Friendly staff and decent service and speed. Food is a good value very meat heavy menu. I'll be going back.

nadine sitaram

Matt Southon

My brother and I come in regularly and always enjoy the service. Servers are all very friendly and make a point of saying hi to us even when they aren’t serving us specifically. Usually served by Jen at the bar, always such a pleasure with her. She’s one of the sweetest & funniest staff members in there. We always leave with smiles after being served by Jen!!

Philip Priddle

Awesome food... great staff... highly recommend visiting here...

Ken Roberts

Great food. Steak was perfect

Ryan F

Carlson H

Dine in

Tristan Grant

Received a gift card bought at this location. They didnt activate the card. Found out after trying to use at another location. Called they say they will call back asap. Well guess what no call after a few days had to call back. After multiple call backs and emails finally told me I need to go back to this location to get a new card. Unacceptable since I live over an hr away for this location. After escalating to the VP Peter, I was able to pickup my new GC at a location closer to me. This only happens because it he had to visit both locations. No apology, no offer, no comp. Not empressed with their service.

Debbie Harper

staff was nice, food was good, will return when lockdown is over!

Holly Nickols

Wife had fish not worth the money i had roastbeef sandwich and fries roast overcooked and fries uncooked but service was great jordy is. The man

Ron Dickinson

Meal type

Donna Kearn

Went oakville location during lunch on Father's Day. First time to chuck's. Loved the price and service. The server did an excellent job . My stake was cooked just the way I like it and My Dad loved his roast beef sandwich . Will definitely be back again .

Shawn Landry

Johney

Came to Chucks! Been a long time. Had a wonderful welcome from our server Julie. Very bubbly, happy, and attentive to our order and experience. Helps support restaurant to get back intonbusiness!

Melissa

Always fast great food at awesome prices! Great spot for everyone!

Ryan Raylan

The burger that I got was tasty, fries were nice and crispy. Service was great, servers were nice and they brought my food out very fast. Will definitely come back soon.

MrRdporto

This place is fantastic. Reasonable prices for cold drinks and great food. Great atmosphere, too. The people that rated this place less than 3 stars are probably chronic complainers.

Faith Elsdon

Don't believe in their "Fresh Produce " pay tactic. Pay Tip for fresh? Shouldn't it Always Be Fresh!

anna donati

Conflicting. Food is great, but slowest service Ive ever experienced. If your not too hungry and dont mind waiting, highly recommend.

Hugh Delaney

Very good OPEN UP IN PORT COBORNE

Thomas Madar

Never again not for me

Helene Noble

John Collings

Great service great food and Best waiter Steve.

Rustin Johnson

My wife had the roast beef dinner. It was pot roast. It was ok but not what she expected. The potatoes were obvious instant mashed potatoes. No amount of butter could save them. I had a chicken and kale salad with goat cheese and nuts and vinaigrette. It was very good. I would recommend this. We sat outside which was nice. Inside was very big and open. Very loud in there.

Karen Lochhead

Love this place..food is good..prices are good

Chris R

Pretty good food and fair prices. great deals on drinks even though I don't drink anymore lol.

Richard Brend

The service was great, the food was hot when it arrived and very tasty with good portion sizes. I had steak and lobster with salad which was melt in your mouth yummy. The prices were so reasonable. They only have two desserts on the menu though, hence 4 stars and both are an ice cream type dessert so not really a variety for after the main course. They really need some more options. Good atmosphere with sports playing on the televisions and back ground music. Going back there soon.

Rod Evans

cathy privatt

For the second time in a week the hamburger was pink and raw. The bacon was so uncooked!! I'm surprised no one has gotten sick from this place..or maybe one has eaten there food like me! Waste of money twice now. Wont take me again. . Cook should be fired

Kandice Kornblum

The chicken somehow tasted fake? Took about 15 min for waiter to collect the money too. Will not repeat

Siobhan Mullen

Reasonable prices, good service

alysha korim

Jessica Gilbank

Had the Cowboy steak and the unlimited salad for $4 extra. Steak was properly cooked and all was tastey. The portions are good and the price is a bargain. We had a male server who did a good job being around when he should be.

Robert Rogers

Great appetizers and entrees. Steak was tender, chicken BBQ had a very good taste.

Jennifer Neate

Dine in

Sandy Churney

Food was good and the service was excellent!!

Chris Dominer

Our first visit to this restaurant today. Was a great experience. Half price ribs! What's not to love. Great new, fresh look. Service was very friendly, a good time had by all. Visit was for lunch but will definately go back for dinner. Great, varied menu to try, reasonable prices. Best of all was the company we kept during this experience. Top notch! Family is everything. See you again.

fitzroy cole

Great food amazing prices funny server Matt was so accommodating to our group!

Nancy White

The food was amazing cheesecake not so much

David Bradley

Mediocre food, service was about the same. Had the $6 burger with fries, the burger is a frozen patty on a dempters bun, the food wasnt very hot and the fries were undercooked and soggy. My wife had the same and with the same results and we had the all you can eat salad and never received another bowl and our drinks were never refilled.

Tanja C

Great ribs and the porterhouse was done to perfection! Been there 3 times and always greeted by Danny and treated well by servers. Definitely on my top 3 list for hometown eating!

Dirty Emp

My server Matthew was amazing!!! Will be back!!

Lorraine Myers

This place is amazing, eaten here many times. The food staff and owners are awesome.

Nikki

Service was good but the appetizer portions were small. We ordered nachose and they were about dinner plate size and not a lot there.

Adam Hh

Good prices and decent food and service for a new restaurant at this location. They messed up my order once, but I informed them and they changed it on the receipt. So far so good, looking forward to see how it goes in future visits.

Geoff Kerman

Sometimes the service/food quality can be hit or miss but tonight was actually quite good. Service was great and the food was mostly good.

Dani Fraser

If I could give no stars I would! Found a red hair in my food! Horrible waitress gave us our food and never came back once, we both needed drinks and ketchup and had no one to ask! The place wasn't even busy! Horrible horrible! I'd rather pay for better service and food! Will never go back

Heather L

YUMMY!!! We stopped for lunch, and ordered a cheese burger and a 7 oz sirloin. Both were cooked to perfection, the flavor was fantastic, the gravy needed extra bread to make sure not a drop was left behind. The service was timely, and the last time I saw prices this reasonable was $20 years ago. This is my new favorite go to when we come to Brockville!

Melissa Warren

Awesome place, great food awesome prices, very obliging waitress Breanna,. Great atmosphere. You can't go wrong at this place.

Elaine Bonev

Fantastic place to eat!!

Penny Wood

Normally a great place to eat. Take out is a bit different. They didn't have all the extras in the container for our sandwich and the styrofoam containers made everything soggy. Next time we'll eat there!

Melanie Serson

Amazing food and great prices. My new favorite restaurant chain.

Dillon Kovljenic

My husband and I had a great dinner at Chuck's and our waitress, Hannah was fantastic! She was very friendly and efficient with our food order. I would highly recommend going to Chuck's for a fun and affordable night out!

Emidio Corvaro

Called and made a reservation for 530, showed up at 525 and were seated promptly. Was then told food would be at LEAST hour and a half due to a large group. The place was busy but not crazy but any place that has that kind of issue with serving a full restaurant on a Saturday is garbage and will not be back. Brantford Chucks roadhouse is a place to avoid, lots of other restaurants in town are competent enough to seat and serve a full house in a reasonably acceptable time frame.

Bryans World

They made me fresh unsweet tea. Lobster and steak took forever to cook

Brk

My beautiful wife Lynda and I recently spent a few hours on Chuck's Outdoor Patio. The service was absolutely fantastic and the staff were enthusiastic to the point of being bubbly! It was such a pleasure to experience, (and witness), the art of social graces being used again. The food quality was delicious followed by full pitcher of Brantford's finest tapwater. Well done all! ????

Mike Simec

Dine in

Ashley B

Chris Houghton

Dine in

D B

Love the experience every time I am here . Was here on Sunday evening for an early dinner .My husband loved his roast beef sandwich and I loved my porter house as it was cooked to perfection, just the way I wanted. The staff is warm and friendly and make us feel welcomed every time.

Sally Waldrif

Always a great experience at Chucks. The staff is extremely friendly and service has always been great. The food is excellent and it's always good times. I always look forward to seeing Brittany she gives prompt service and always professional. Whether you need a good meal or a cold beer this is the place to go in Brockville

April Gibbs

We had been there before only for a beer, so thought we would try it for supper. The service was terrible. I dont think anyone over the age of 25 was working. There was no professionalism or attentiveness to the customer. Our drinks were warm and our server never came back to offer us another one until she was flagged down and then only served one out of our table of 4. The food took an hour to come out and was just ok. I wpuld have done better to go to a fast food place. The table beside us had their orders all messed up...terrible and wont be back

Bruce

Best service from our waitress Shelby. Greatly satisfied with food quality.

Marco Majid

The. Food ????????????????????????????????????is very good but the is service is Marvelous Specially Nikki and jordan.

Rachel Catarina

The food is good but they have a hidden fee that they call "the honest to goodness fee". They say they're adding that % to the bill to keep the prices low but id rather see the price up front than be surprised by an extra fee at the end.

Cheryl Weston

Good tasting food but long wait times. Large enough servings but took too long to get my food.

smiral patel

Always a pleasure and always great staff. We have always felt special and well attended to.

Gail Stewart

Service

Ray Bloomfield

Great food has a patio for summer drinks and courtesy of waiter's was great

Jessica Dalessandro

We had been wanting to try Chuck's Roadhouse since we heard about it and we were not disappointed. First off, the staff is fantastic... hi to Natasha. The food is delicious and inexpensive. Try the nachos and Chuck's burger. Good daily specials too. I can't wait to go back and try something new. Thanks Chuck's!????

Greg Skinner

Great food! Staff could have been better. IDs weren't checked and we had 2 more waitresses ask for our order when we had already been served. Communicate guys! Lol. Only real complaint was that we were asked if we wanted onions & mushrooms on the side of our steak, we said sure as there was no price warning, didn't think it'd be much if anything.. ended up paying $4 PER SIDE for them when we didn't even use half because there was plenty in one dish!!! A bit expensive.

Kevin Tedford

best steak ive had in a long time. very good price

Lisa Campbell

Haven't been to a Chuck's Roadhouse before so we thought we would check it out. A very friendly Matt seated us promptly. Lots of choices on the menu. My brother had a Caesar salad and the rib and 1/4 chicken dinner with fries and a beer and I had the 7 oz top Sirloin Steak, fries and corn and a red wine.

sherry s

Service was a bit slow but they were short a waitress so we understood great food great atmosphere

Richard Pratt

Food was ok. The chicken sandwich came raw in the middle the first time, we sent it back and they fixed it. Didn't comp the sandwich though. Still had to pay for 1.

Karen Follington

Very good. Tasty food and good service. Nice atmosphere also

Carina Lisson

I have been here a few times and had good experiences each time. Watched a Euro match on the patio. The business owner David made sure tv was tuned to the Euro for us. The service was good. Food was good too. All 6 of us had a good time. We will return.

Tash Tsagouris

Food was good, service was quick.

Ron Petricca

Overall food is ok, although they charge an extra 3% house fee out of nowhere in order to keep prices low. Although it is not much they should not charge extra to their customers, or put add it to the price doesn't make sense for the customers, that type of fee

Terry Kozak

Food was very flavourful service was good and great atmosphere

Reynold Goonoo

Slow service and not very friendly

Mike Thompson

Richard Beaudette

Steelheadreid

Wonderful enjoyed to the fullest

Landon H. Groh

We love chucks we orginally went to the one in the falls but it was a 40 minute wait for a table which was understandable on a Saturday night so we left and went to the one in fort Erie which is about 20 minutes away Got there they were about 30 percent full so we got a table right and we walked in We had a great server but the food came burnt we sent it back to receive what you would think was the same food it was burnt again I've been to this chucks before and it was nothing like this so I know it's not the restaurant it's the cook That's why I am giving it a 3 star I like the food the atmosphere the price but it just depends on the cook you get when you are there

Taryn Ryan

Amazing service, great food

Paul Bissonnette

Ralph Grottola

Roost beef was dry fries cold no one cared last time here

Angelo Cappucci

Had a great bartender but the food service was so wrong tonight I'm not new to this restaurant waited an hour for a burnt dried out burger and fifteen Fry's that were cold manager came over and lied straight face to us and I told him I knew what he was going to do because I had witnessed the same scenario one week before and the people around us we're suprized that I was right so if you want a great burger Zanders is across the street

Jennifer Riddell

A large group of us went today and had a wonderful experience. They were able to get us to a table quickly and our waitress was amazing. She was constantly stopping at our table while we were waiting for our meal and we always had refills on our drinks. We all had steak and it was amazing. Cooked perfect and just the right amount. Would highly recommend for the family as the prices are affordable and the food is excellent.

Karrin Moore

Kate was our waitress and I'd love to give her a huge shout out.. she has the most positive, upbeat bubbliest personality.. she is a freaking doll. She mentioned they half price apps and we just HAD to come in try them out. Glad we did. AMAZING!!!! Don't ever let her go. Keep smiling Kate you honestly made our night ????????

Jordan Halman

Went in with my family on a Sunday around 4pm, it wasn't too busy, but the service was really really slow and the first girl we had serving us wasn't friendly. Took about 15 minutes just to get our beer. We're regulars at the Kitchener location, but we were kind of disappointed with our experience at this location. It didn't help that there was a family sitting near us that was allowing their young child to sit and scream so loud I couldn't hear my family talking to me. I wish the servers/management would have spoken to them and asked them to take the kid outside out of respect for the other diners. (we didn't say anything about it, and my review isn't based on this, just something else that made our experience slightly unpleasant) The food was really good, however, and the steaks were cooked to perfection.

Renee James

Melissa Hryniw

One of the beat waitresses we have had in along time kate was phenomenal, food was delicious and friendly haply atmosphere, plus after 9 half price apps,

Dennis Pine

Enjoyed my Montreal smoked sandwich for lunch!

Rob Edwards

Alan Young

You get what you pay for. This place has really poor service and poor food quality. Drinks are cheap and not very good. Just go somewhere better. Update: Someone from head office read my review and apologized as well as sent me a $50 gift certificate so that I would give them another try. With covid still rearing it's ugly head we got take out. Having said that it should be known that I gave the fellow answering the phone a head's up as to how we got the gift certificate and my food was cooked properly and I did get what I had ordered this time. I have changed the rating to 3 stars as the quality of both the service and the food is just not great.

Doug Kostyk

Good service...good food....good price..

Steph Lytle

Excellent dinner!! Had the 10oz New York Steak and it was delicious. Cooked perfectly. Also had the Caesar salad.....it was Fantastic. Really love the atmosphere and everyone is so friendly!!! Jamie was our server and he is awesome!!! Definitely a favourite restaurant for myself and the family!!!

Phil Start

Jude Andrew

We’ve been to the Chuck’s in Kitchener and Cambridge. Always have incredible service and food. Decided to go to the one in Brantford and it was atrocious! Got there at 7pm on Sunday. It took 25 minutes to get a pitcher of beer and two waters. Then over 60 minutes to get food. 3 burgers and a 7 ounce steak. The food finally came and 2 of the burgers were missing fries. The salad came late. Wrong salad too. The steak was missing the corn. The gravy was missing on two of the meals. What’s the point of getting all you can eat salad on a meal if it comes after the meal coming and you ask for garden and then it’s caesar. The service I had to call over for a refill on salad and then it came out Caesar again. We had to ask for condiments for the burgers even though we asked when we made the order. Then after when the bill came it was completely wrong. The server didn’t even change it she just did the math in her head and gave us the difference. But that doesn’t equate the tax or 3.0% fee they charge on your bill. The manager not once came to the table, not until one of the people with us fell hard in the restaurant then we got offered a free cheesecake dessert. Terrible service! Didn’t get out until 8:30pm Never go here! Waste of an hour and a half!

Kat Brioux

Great place with great price, food and service. Went there yesterday with my friends and service was so good. During this tough time they are doing their best.

Liz Pignatelli

Dine in

Tim Rudland

Best restaurant in the area. Prices very reasonable. Kids meals $5. Steak and fries $13

Ghokshe Vikas

Amazing food the steak was cooked to the perfection. Pocket friendly place. Will visit this place again.

Sona Patel

Service was OUTSTANDING. Bartender Chris served us and he was friendly and funny. Food was sooo well priced for how delicious it was. This was my second time there. Had steak the first time and it was crazy delicious, had a burger this time and it was just as good. My miserable and cranky 83 year Grandfather was with us and he lived it as well. You have to try this place to understand how good it is !!!! Update: Fast forward one year later and we order dinner for pickup. After a small hiccup of one item (the manager dealt with it immediately and resolved the issue) we had ordered 3 steak dinners and a chicken dinner. All steak dinners came exactly as ordered, 2 medium rare and 1 well done, not an easy feat when the drive from Chucks home was 15 mins. Chicken was delicious and juicy. Once again, blown away by the quality of the food for the price. Great job once again Chuck's !!Can't wait to eat on the patio !!

Ethan Locke

The steak was cooked perfectly and the service was excellent.

Les Herron

Amazing environment, great people, Kate and Kim were lovely

Nola Kendall

The prices are definitely good but the good quality is not great. I had chicken and ribs, both were on the dry side.

Paige Welch

I love chuck's come here few times a week. Great service friendly staff good food.

Phil Skye

Good comfort food. Good prices. Excellent wait staff.

Zoltan Toth

Noisy food was good music sucked

John St Clair

CM Scarfone

Great prices on beer. polite waiters . Steak great also. Not bad at all.

Anne Arsenault

T Mish

We ordered a burger meal and fish and chips tonight. A half hour in we were told our food would be out shortly. We saw another table that sat after us get served. After another 15 min the waitress passed by us and we mentioned the wait was unacceptable and although she apologized, she just asked if we would like to cancel. She then mentioned there was a party upstairs that slowed the kitchen down. A little bit of communication earlier would have been nice. We went home hungry.

Rhea Turner

Burgers good for the price

William Macmillan

Chucks in Brantford, always good food & great service for a very reasonable price???? I would recommend anyone to dine here !!

Penny Robins

Good food good prices

Business Hours of Chuck's Roadhouse Bar & Grill in Brantford

SUNDAY
4 TO 9PM
MONDAY
4 TO 9PM
TUESDAY
4 TO 9PM
WEDNESDAY
4 TO 9PM
THURSDAY
4 TO 9PM
FRIDAY
4 TO 9PM
SATURDAY
4 TO 9PM

PHONE & WEBPAGE

Chuck's Roadhouse Bar & Grill en Brantford
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