Reviews of Fusion Lounge (Night Club)

6915 Dixie Rd #4, Mississauga, ON L5P 1B2, Canada

Average Rating:

DESCRIPTION

Here you will be able to see the reviews of people who consume the products and services of Fusion Lounge (Night Club) near Brampton (Canada).

At the present this firm gets a rating of 4.2 stars out of 5 and the score was based on 127 reviews.

You must have seen that its rating is quite high, and it's founded on a very high number of opinions, so we can say that the evaluation is quite reliable. If many people have bothered to rate when they are pleased, is that it works.

As you know, we do not usually bother to give opinions when these are positive and we usually do it only if we have had a problem or incidence...

This Night Club is classified in the category of Hookah bar.

Where is Fusion Lounge?

REVIEWS OF Fusion Lounge IN Brampton

Sakshi Jaidhara

Has a good variety of flavours and even the food is really amazing. This has been my go-to place for 2 years now!! The servers are friendly as well especially Jasmine.

Manpreet Sidhu

We been there Akash was very good I like the service

Nabil Farooqi

SO LESS FOOD, LOOK AT THE SHISH TWOOK SKEWER.. This was the quantity of the mixed grill that I paid $20 for. Not only was the wait time extremely long, we got two food dishes and, the last one took another additional 25 min. The food became cold, and every server we asked including the manager would say 2 minutes or 3 minutes and would disappear! I know the place is well known, but the level of service was just disappointing, and definitely expected more out of this place!

Puneet Mann

So I took my girlfriend here when we first started dating... needless to say she broke up with me asap. She said if this place is any representation of our future then I am going to break up with you... I ran into her a few years later and we decided to try it out again. So we decided to go back to fusion lounge as a joke and she loved it! We are getting married now! Thanks fusion lounge!

venkat ratnam Ratnam

It is a fab place to visit with friends...Great customer service

Kinza Jabeen

The best shisha place I've been to. They've expanded really well and amazing food and service!

Musab Afridi

Just editing my review again after visiting this place after 4 months. This place isn't the same anymore. Extremely lazy staff. No maintenance at all. Menu card looks like its been in world war 2. Furniture looks like picked up from a garage sale. Art on the wall looks like some 12yo kids work (with Fusion spelled wrong as "Fusian"). No toilette paper in the bathroom and the bin in the bathroom looked like paper mountain with all the papers on the floor all over. Poor quality shish and very cheap Walmart feel like food. Never coming back.

Rachel Neave

Came in with a large party (10+ people) and it only took about 10 minutes for the staff to give us a large enough booth. Haze (competition) gave us 45 minute wait estimate, so Fusion really came through for us.

RP (RP)

Place was awesome with modernized interior. Only thing was they had to move us in the middle to accommodate other guests and it was hard to get a hold of a staff member after running out of coals. The staff there is always friendly. The premium paan kiwi flavour with an ice pipe is the best option.

Kacy J.

Nice place nachos and fries were great but, needs more work on serves. We waited like 20 or so minutes after being seated before people noticed us.

ALMAS R KHAFOOR

Chicken shawarma is the best. But very customer service. Never expect courtesy from them.

Mohit Babbar

Best shisha lounge in the GTA.

Daymon

Great place to chill and hangout with friends, watch the game, play the PS4, and lounge around. One thing I noticed was that they were stingy on coals, giving us 2 and 1 half. Aside from this, great place to relax after work.

Rabibi21

Very nice staff, awesome shisha, good food, nice people, great music, lot of screens to watch basketball football games or to play to the ps4 or xbox

Tamira Mohamed

Excellent food, customer service and Shisha. Definitely one of the best spots in the Mississauga area. Worth a visit.

Z X

Lively place, especially in the night. If you dont want to go on over crowded time, best go around 7 pm. Best time.

Noelbright Kim

After the renovations, this is my go to shisha spot, fire shisha and great environment!

Dawn Pantig

Terrible service from the staff. I would rather have been served by a dog than any of those workers.. at least a dog would pay attention to people when needed. Don't waste your time going there.

Rabby S

I came here for a double date and wasn't sure what to order. Hrithik took care of us and up-selled the Fantasy flavor shisha and sheeesh was it good. I'd come here again and not only for the fantasy ???????? but just to get the experience again ???????? #goodvibes

Anfaal Abidi

Sheesha is good Food is average.

Syeda Naqvi

The staff is really nice but the service can be a bit faster

neha ghanchi

Beautiful dine in place Love the sheesha flavour pagan raas And best part is open late nights so can hangout after work.

Boochie Pie

Great customer service, shisha and food!

jaskaran syan

Although this place is and always be close to my heart but recently the service has been really slow. Used to be a regular and some people were rude or never came fast to serve. Otherwise great place with great food, music and shisha

Jasmine Edeorn

awesome ambience. Wide range of flavour options. Perfect shisha hangout place with friends. III

Nabeel Shaikh

Incredible place. Loved the food, their fried mars bar and fusion ice flavour. They've added lots of flavours to their menu!

Rushang Patel

Great customer service & clean place Shisha was good. Only one thing is that they cant mix 3 flavors, if you want than you have to order fusion exotic ($75 or $60) shisha. Which is over price for 3 flavors

Robbie Mano

Fusion Lounge sets the highest standard towards customer experience. The lounge is beautiful, the customer service is amazing, the food and shisha are beyond impressive. Shisha comes out really fast, and always taste amazing. The lounge is massive and has a great ambiance. The music is tasteful and it’s great for big groups and intimate dates. Would highly suggest this place to anyone. Cheers!

Sheetal Verma

Great lounge. They finally got better tea! I'd give it a solid 5 stars when they get WIFI. I love studying here but hate using my data.

Haya Khan (xXHayaKhanXx)

My all time favourite shisha lounge. I visit very often and always get good service! The environment is friendly and the scenery is amazing. Whenever I come I am welcomed sincerely and politely by the manager, Ubaid. His customer service skills are flawless!

Noman Arshad

The best burgers i ever tasted. Environment is very classy and busy like never seen. Must visit.

S Malhi

Definitely the best place to hang with exceptional customer service. Akash you definitely killed it man! Would definitely be coming back on our next trip to TO!

Alyssa W

The lounge and selection was great in flavour, but the price was fixed despite one person did not participate, and explained they can't due to allergies. Make sure everyone that is going gets their money's worth. We had to pay extra in food to meet our tab amount. 5/4 people did the hookah, but the bill was still $10 per person. No entry fee, and we were told only after we sat down about how the fees work. The mango ice cream was good though.

Zane Baig

They are shirt on employees. They service is fabulous. The food takes a long time to come. I asked for ketchup and the server asked somebody else to serve. Never got it.

Daniel Garcia

Great atmosphere, great shisha flavours, great tea, great fries (for sharing), great music... great place overall. There's a wait time more often than not (ranging around 5 to 15 mins), and the speed in service is pretty hit or miss, but it is always worth it in the end.

Sreeharsha S

Service was fast. Waiting time was less. Cabins are not far from one another. So, it feels too crowdy. The servers should know better how to handle the customers. They might be tired but they shouldn't show attitude to customers.

Nabiullah Ghurwal

Honestly, one of the best shisha lounges I have ever been to. Customer service is great. Offers great variety of shisha flavors. Amazing and delicious halal food. All the sales associates are great but for me, Sahil is the best at his customer service skills. Always very helpful with positive vibes. I recommend people seeking him for help.

Gaurav Sharma

Its Always so good being there. Great service and kind staff. Thanks guys

Abdul Muqeet

Good experience (environment & sheesha) but they can really improve the quality of food. Had a beef burger and felt like the patty was over cooked. Best alternative is Haze Lounge!

Ali S.R.B Alam

Amazing decor, Good service, lots of free parking, nice shisha and food! Can't go wrong!

Dipen Parmar

Nice place to try Shisha! Loved the food! Would recommend to try this place

Khushbu Rajjab

I love the place and ambience. Especially the staff is so well and organised. They have a good collection of hookah flavours and aslo quick tasteful bites.

Marjan Karim

Visited this place for the first time! It was great ! Didn’t take much time to get a table especially when it’s weekend. The sheesha was great and so was the drink that I had ordered! I have visited several sheesha lounge in GTA and this would be once of the greatest place to visit! What really changed the whole scenario and my mood was the cashier! He behaved as if he is taking the money out of pity ! If the servers aren’t getting enough tips then it’s definitely because of the cashier! That definitely needs an improvement or to be more precise! The Cashier needs manners .. He got lucky that I didn’t have cash Or else it would be thrown at him for sure! Enjoy guys I hope they start servers to take the payments Cheers

Anshul Bhatt

Food service amazing shisha and beautiful environment. Best customer service

Amal Ahmed-mohamud

It was amazing place . They have a lovely View. had a good time with my friend. Love the service.love the way they are Quick service and considered waiter. You wouldn't be disappointed????????????

Raj Iyer

Great ambience, reasonable prices and friendly staff! Could have better options for food but great place regardless

MONIL SAHEBA

Great ambiance and they have nice milk shakes must visit

Hami Views

Food is expensive and quantity is less but environment is lit

parry bhullar

Good place better service thanks dilpreet for beautiful service

Anuragdeep Verma

Nice place to hangout with your friends. There staff is very responsive. On weekends is mostly full. The best time to visit there is, go in the evenings.

Zeel Joshi

The place is cool and renovated! The servers are super sweet and we loved the grape mint flavour.

Khondoker M. Rashid

Shisha is good ... some food is decent ... there's a huge waiting time to get a table/ space (depending on time and day)

AP

We were served by Gagan,awesome staff and good service. Super clean too.

Amy Van Every

Amazing how there are so many young people here smoking shisha under one roof...no alcohol but they have yummy cheese sticks

Love randhawa

Me and my friend really had a great time there… we enjoyed tasty food and sheesha.. really liked jasmine’s service .. ????????????????

Het Desai

Awesome place. Great Staff and wonderful service.

Dishant Music v2

Fusion is the dopest place to smoke shisha in GTA. I loved their chicken shawarma platter and orange mint shisha. The decor make the place look so nice and everything comes together so well. Their servers are quick and welcoming. Another must try is the fusion exotic. Definitely reccomend this place.

Talal Zafar

Nice big place. Its very loud amd bright though. They need to fix the lighting so its just lit at the table but not throughout the entire place.

Dilpreet Singh

Amazing place good food moreover the service is really great good and proffesional staff. Recommend everyone to atleast vist once try their Shakes their shakes are best♥️♥️

Hussain Ali

Amazing ambience, really good food, great service. Always a go-to.

Krina Shah

Nice place to hangout on weekends. Spacious and better ambience

Nero T

They have decent hookas, but get ready to feel unwelcome. We were shuffled around a few times to make room for new groups, presumably to get more money in the night.

sandro george

we told them to change the shisha he went to change it and he give me this one and was soo hard to smoke it because theres nothing on it./ and Service is zero. We asked for a fruit salad, they brought vegetables with a little strawberry, we asked for Red Bull drinks, and they didn't bring it until it was half an hour late and cheese cake wasn't good.

Janvi Kapur

Unless you know someone working here, dont expect any service. My boyfriend and I walked in at 8:03pm and were told it would be a 20-25 minute wait. We waited well pass that and saw large groups who walked in after us being seated by their friends who work there. We had to flag down a server after almost 45 minutes and the excuse we got was "oh i was looking for you." We were standing beside the counter the whole time, and it wasnt that foggy with haze that he couldnt see us. After being seated our next mission was trying to place our order. My boyfriend ordered a cup of hot tea and got a bottle of iced tea. Overall, the wait and confused service is not worth it for the quality that you get. Not coming back or recommending this place ever.

Akanksha Tripathi

Great atmosphere. Friendly staff and great customer service. We were served by Sahil, who was very polite and went above and beyond to make sure we had an amazing experience. Definitely recommend this place.

arpitha as

The ambiance is amazing and not stuffy at all like most other sheesha places - great job on the ventilation! :) The sheesha was excellent, food tasted great and service was awesome too. Definitely will be going back!

Bilal Rizvi

Nice chill atmosphere to enjoy some hookah with friends. 10/10 would recommend the fusion fries.

DUSHAYANT JASWAL

Worst customer service ever. People got served who came after us. First they didn't took our order and when they did, no one showed up with our order.. I won't recommend this place to anyone.

Sabbir Ahmad

The servers were great. They were very attentive. The food was better than what you you would find in most shisha lounges. They also had a variety of flavours for the shisha. The prices are also cheaper than average. There are 2 PS4 that are free to play. You just have to give them your ID before they give you the controllers, and you get your ID back when you return them. Definitely worth the visit.

Chxn Hundal

I don't know why a lot of people talk badly about this place, I have been going occasionally for the past 3 months. The food is amazing, fries, poutine, and burgers are HIGHLY recommended. The shisha is VERY flavourful, the orange mint tastes like oranges. It is very busy on weekends and has quite the lively vibe to it. It is a great place to go to for some food, relax and smoke, or even to just hang out with friends or coworkers. HIGHLY RECOMMENDED!!

Seena Arjomandi

Fusion lounge is probably the best shisha lounge I’ve been to in Toronto. The shisha itself smokes great with a good variety of flavours, the service good, the music the good, even the good they serve worth a mention. If I were to recommend a shisha place to go to with friends, I would definitely recommend Fusion Lounge as it provides that upscaled hookah lounge feeling but at an amazing price range

Sambath Kumaar

Very friendly service and a nice place. Their special hookah flavour was really good. It was too good I couldn't finish it with my friends. I understand it was busy but even after getting a table, we had to wait forever to be served. Normal ambience. They could do better there. The washrooms are bad and not maintained well. At least the men's.

Mariyam Sings

Honestly service is great, food is pretty decent and sheesha is not bad. The environment is pretty chill, it good for youngsters.

Parth Alekar

Amazing place for Shisha lovers. Professional staff and very good service by Gagan. I really like this place.

Waji Ul-Hassan

The worst hookah lounge I have ever been to. Their mango shake tastes like the pulp you get at Wal-Mart mixes with warm tap water. The poutine tastes like chicken salan mixed with store bought potatoes. When I asked for a glass with ice I was told that they are not allowed to serve ice due to some house rule. The furniture has burn marks all over it and the floors sticky and gross. If you are looking for a gross and grimey place I would totally recommend this place.

Larysa Hyzka

The completed renovations make the new space very open and bright. Lots of seating available for groups

Harmanjeet Saini

Best customer service highly recomended this place to everyone. Came here with my friend nice place to chill even staff is very friendly

Rachel Lucky

A group of us (we're all black) were moved to a smaller booth because the spacious booth we booked was "unavailable". Our other option was to sit in the open space, not ideal. The waiter kept sizing is up, with much attitude. Pug.

Hisham Ata

I've been to this lounge before when they had their old location (at the back of the plaza) and when I went yesterday I was completely impressed with the new location and the redesign of their entire place. Before it was fairly dingy and dark, and wasn't a place I would recommend for an actual night out but the place looks amazing now. They did a great job at turning the place around and giving it a good ambiance. We had a table of 19 for my wife's birthday and they were able to accomodate us well. The food and the shisha was also pretty good overall. Portions weren't huge but enough to feel filling. Overall this place may become one of my favorite shisha lounges in the west end. Please note that they do not take reservations. You have to come in at a decent time on Friday/Saturday to ensure you aren't waiting a while for a seat. We arrived at 7:30 to be seated for 19 people and had to wait maybe 10 minutes to be seated. When we left at 12, there was a lineup of people waiting to be seated.

Fatima Sheikh

Great sheesha great atmosphere, love the renovations, servers always out to help.

Muhammad Fahad

UPDATE: changed it from 5 to 3 stars. If you buy coconut coals and run out, you have to pay more to get additional coconut coals .Also while the coconut coals were on the shisha, there was barely any smoke coming out. They need a proper set up to integrate the coconut coals with the sheeshas. This is a big shisha lounge. You can get a table pretty quickly usually. Shishas are good and food is amazing as well

Ainishah Hemraj

Service was below average. Food was not bad. We ordered a poutine and sweet potato fries and the poutine was pretty good. There was a short black curly hair in the chipotle sauce that came with the sweet potato fries which they excused with "All the cooks wear hair nets". No apology, nothing. And we were 3 girls with long straight hair so clearly didn't belong to us. If you're just looking for an average shisha place just to hang out then go for it. If not, go to mazaj or haze.

R

My favourite shisha spot in GTA; Service is usually pretty terrible though. You have to repeatedly ask for someone's attention

Fortune Jones

Great blends, good drinks (especially the mojito mocktail), and good ambience. Staff is fast and friendly, shout to my guy Subhi ! Great for groups, dates, meetings, studying or getting work done. They have decks of cards, for you to smoke someone in crazy 8’s, enjoy ! (See what is did there, lol)

Navjot Gill

Amazing customer service each and every time I visit! Great food and perfect vibe! Definetely recommend!

Roy Singh (MrHoodlum)

Great vibe a good selection of flavors at a decent price. Great place to bring some buddies and play some cards or just talk at!

Lakshay Gandhi

Old and bad sheeshas that seem like are about to break into pieces. Extremely rude and inexperienced manager who doesn't have basic customer service skills. Very unprofessional. Because of his lack of etiquette my 8 friends and I went to a different lounge (Mazaj). on an issue that didn't require us to leave. According to him, moving the table closer to where we sat required permission. We apologized and said "Fine, can we move it now?" His response was vague and along the lines of "the place looks less full". He continued to argue which made us leave. I hope your place looked "fuller" after 9 people left. NEVER going back.

Gaganpreet Singh

Mostly good. Though one thing that I can't miss mentioning is that the menu for drinks n food were in little option. Best thing about the place that I liked was the customer service and the response time. Compliments to the staff n managers.

Ivanna S

Awful service, staff was very rude every time there was an interaction. It was a hassle every time we had asked for something. Nachos were awful, they use cheese whiz. Really wish we had a better experience.

Mohit Oberoi

Amazing decor .. Best place to chill with your buddies .. best shishaa and best food .. must try once and you will fall in love with this place ..! Beautiful ambience and Spotless place .. ????????????

Mehak Sajjad

I love this shisha joint! The crowd can be a little unsettling with a lot of guys just staring at you but that’s not the restaurants fault. The shisha is good and the food is probably the best food out of all the shisha bars in Mississauga! I recommend the deep fried Oreos, the desi chai and pan flavoured shisha! If you are lucky enough to get a secluded spot you would find yourself here for hours!

Karandeep Singh

Go someplace else of you want to have fun. Doesn’t have great ambience either.

Nazmus Shakib

Ambiance is great, lots of space, seating arrangement is nice. Customer service was great. Food quality and portion was poor compared to the price. Shisha is average.

Kanwar Vig

Definitely a go to lounge. The new renovation really opened it up a lot more. The food and snacks are amazing and can’t forgot the Shisha. (Paan is the way to go) Amber & Rajat are helpful

Arpit Chhabra

Hands down the best sheesha place in town. Both sheesha and service are 10/10. Food could be better, but hasn't kept me from making this a weekly hangout - the shisha and ambience make for it. The service staff and manager are always courteous and friendly.

Gurleen Kaur

Best ❤️

Daman Preet Singh

Excellent customer service and good food ???? the place is huge and has good ambiance foh sure!!

Yagnik Moradiya

Awesome place. Privacy, friendly and helpful people. Treated us like brothers. Every now and then ask customers if they are good. Shisha best, one of the best food, cheese sticks, pizza, drinks. Awesome place. Thank you.

marya a

It's alright the way they did the decor and Reno is really nice and the atmosphere is nice.

Kumail Haider

Huge space, nicely decorated interior, well knowledgeable staff, varity of sheesha and other food items.

Anmol Bopparai

What is this behavior guys!!! I literally waited 30 min for my sheesha and guys who came after me got theirs instantly, such a shame this is how your customers.. never recommend this place

Hariharan Anandan

Good ambiance & decent service.

K

There food was really bad and took way too long to arrive. Hookahs were low quality as well. Do not recommend.

Adam Marjadsingh

Cool, relaxing place to hang out with your friends. The food is decent, but the atmosphere is why you stay. It's chill, yet very upscale. Recently they've renovated and it's really made a huge difference.

Mark Browne

Great massages I felt like a million bucks after. The men are friendly but I must tell you that the all male clientele is a bit unfamiliar to me. Try the peach-mango flavour hookah while sipping on a Shirley Temple. Outstanding service, it relieved all the tension in my abdomen. Thanks men!

Tallie Dar

I’ve been going to fusion for the last 4 years. Personally, I think the shisha quality has gone down but the surrounding environment has improved. Service has improved. Food has improved and just the experience has improved overall. They’ve come a long way and I would recommend this place over majority of the shisha cafes that are in the region if you’re looking to socialize with friends. If you’re going for the shisha specifically, not the best place to go.

Kenilkumar Patel

This place and service hasn’t been affected by the clutches of COVID - Awesome service - fast - and with smile What else does anyone wants? Thanks for the awesome team member of the lounge - Gagan.

Miss Wright

Good Ambiance. Service was good. Line up right as they open

Rahul Bala

Great place to smoke Shisha/Hookah. Atmosphere and service is good. Chicken shawarma with rice and mashed potatoes are not that good here. There is no texture or flavour to the food.

dilpreet nirwal

Love this place!! Why..???? 1. Amazing food 2.sweetest staff 3. Environment 100/10 4. Hookah (obviously) 5. THE VIBE???? 100% recommended.. just visit once if you wanna escape the stress world for some time….

Niyas Dua

Best vibes. Perfect spot for chilling with homies and sheesha was amazing. Staff were very friendly.

sameer munjal

Great aroma and great service!! But could be better if they would’ve had a tent on patio in case it drips.

darshil shah

I used to visit this place all the time, they have one of the best shessha in Brampton. After renovations this place has transformed into something amazing. With more room for seating than before. The only thing I have an issue with is that at times it's really difficult to get the attention of the server.

Amal Shirazi

Great sheesha, friendly servers and AMAZING FRIES (not fusion fries). Always have a good time here, the environment is ???? the owner I know is the reason the place is great tbh

Sarah Waez

Good food but needs better staff. Asked for a few things that never made it to the table. When we asked to see the bill, we were actually charged for them. Ordered a chicken humus plate, but it only came with a few pieces of bread. When we asked for forks to finish our food, waiter said okay but never came back. Chicken got cold and we couldn't eat it no more. Shisha flavour was really good though. Drinks were also good ????

Raj Patel

Awful. Service from start to finish was not good. Sheesha was okay. Paid for 2, & immediately after it got busy we were continuously asked to leave our table. When we said no (because we paid to be there) we were met with a guilt trip, rolled eyes, and heavy sighs. I'd understand if we had been there for a long time already, but we had not even been there for more than 45 minutes at this point. We still had our tea to finish and were waiting on an uber to arrive and pick us up. As someone who has worked as a server, I understand the boundaries of overstaying at a table- but when a guest hasn’t even been there for a full hour, and is still finishing items they paid money for, you leave them alone, or at the *very* least- ask politely. On the top of that a guy in his casual wear I don't know if he was the owner or the manager of the lounge had that audacity to tell me after I paid my bill at the counter to leave the lounge as I was done and I couldn't even stand for a sec to wait for my girl who was in the washroom. Pathetic People and Pathetic Service! I wish I could give zero stars.

Mujtaba Mohammed

I seriously didn't understand the concept of 1 and half coal when served. The shisha head didn't last even for 30 minutes when smoked by 1 person. Serving shisha with 2 lit coals would save time to burn another coal and staff says they use AL Fakher brand flavor which is not true.

Dustin Perkins

Fantastic service. Music was good. Hookah was delicious. It was my first time experiencing Afzal sisha. Visited once before they were open and had a great experience as well. Can't wait to visit Mississauga again just to get some Fusion Lounge hookah!

Nabila Ali

It's a nice shisha place. And the interior is beautiful. But the service level needs improvement. -They are cheap with charcoal - don't check up if the shisha/food is fine, need more.. That's why they only got 3 out of 5.

Oz

Very well organized!! Some of the seating is uncomfortable on the upper level. It’s always extremely busy so go earlier!!

Syed Ace

Amazing shisha and atmosphere. Really close to the highway and serves delicious food. I am a regular customer now, and i highly recommend paan flavoured shisha.

Adam Pannu

Food and service is excellent as always. Ive been coming here for years and they only get better.

Nickolas Taki

Great shisha spot. Staff is friendly and the food was really good. One of the nicer looking lounges I've been to as well. Good selection of shisha flavours, would definitely recommend Fusion ????

Shantelle Johnson

Nice venu its large and can accommodate a lot of peoplw however i prefer the flavors of shisha at haze lounge

Hamza Qadir

Food here is probably the best I've had ever, at a hookah bar. Hookah's also a 10/10

Moizz Rana

First time here amazing spot super luxurious amazing food amazing shisha amazing service and this is by far the fanciest and not high class shisha lounge I’ve been too definitely coming back

alex ciccone

Hookah was made perfectly. Great atmosphere and quick service. Amazing place to relax with friends!

Mozammil Chaudhry

Typically always have a good experience here. Good food and hookah

Pragati Gaur

Great place for healthy food

MUHAMMAD SAAD SAQIB

I like the decor of this place. They just need to work a bit more on their food quality. Other than that the service was 5 star.

Balu Baby

The shishas were good. Maybe I've been away from this scene for too long but their iced enhancer didn't feel anything special. But loved the food. Make sure to do order something with their fries which I loved.

Sagal Ibrahim

If you're not brown don't bother. Extreme favoritism and unacceptable wait times. They treat you like you're asking for a favor and not bringing them business. Word to the wise: Take your money elsewhere.

Dominik Kopec

A but sketchy from the outside but nice on the inside, decent staff and food and coffee options, hookah options can get limited in the later times of day but good quality.

Rabiyah Mirza

When I came to fusion lounge approximately 3 years ago it was not as fancy as it is now, but the atmosphere was much nicer with infinitely better service. Im SO disappointed with the way it has turned out. Wont be returning, but will always have the wonderful memories of my times at the old fusion. PS the guys that brought our drinks and the sheesha did provide excellent service.

Mian

Amazing shisha. Service is ok. Very busy. Very noisy. Not a relaxing place. Some chairs are not comfortable.

Hamza Y

Great vibe. The outside lounge had lighting all around and looked beautiful. Food was appetizing and the presentation was marvelous. We had to wait a little in line as they were very busy. The manager (Punjabi Guy) was great and accomodating when we asked for a different table. They missed our drinks with the order but Manager was great in making sure we get everything on time. The shisha was very awesome. I recommend Orange Mint. Overall 10/10

Georgios Vallas

I'm pretty much a regular there. I'm always acknowledged when I walk inside. Always fast with our orders, the food is amazing. I've been to many Hookah bars, but Fusion lounge feels like home. Thanks guys, keep it up !

Arpit Shah

Good interior, open space, beautiful modern decor, reasonable prices of entries. Very friendly staff. The only issues are it gets crowded and very smokey inside.

Allan Alexander

Having visited most of the hookah bars in the GTA, I can definitely say that Fusion is the best hookah bar in town, maybe even all of Canada. They have smooth shisha, a nice menu with items for vegetarians, and most of all, great customer service. Not to mention they have great desserts. In recent years they have expanded what was once a small, dark space into a much larger, elegant and classy space that you could bring your relatives to who are from out of town. The people that visit here are peaceful and respectful. The atmosphere is chill. It is an elegant space so if they ask you to remove your hood, let it be, you will still have a great time amongst friends. I’ve been here many times in my life and will continue to visit. Highly recommended.

Zehra Raza

Wow! I am really impressed. A fully halal spot with amazing ambiance and great menu. They have renovated this place and now it is huge, with lots of seating and great for groups! Plus the menu is decent. Slightly on the pricey side but the ambiance deserves that slight premium. Service was top notch and menu options were good. Highly recommend!!

YOUSAF IHSAN

Nice place and service. Nice ambiance. Food portion for hummus a bit small. But good place to start with

Zain Qureshi

Great place to hang out with friends and smoke shisha. Usually packed and has a line-up if you show up after 8.

Sarah

This is my favorite shisha spot to go to they got the best shisha don’t waste your time at another place it won’t be as good as Fusion & the customer service is perfect they always tend to you and ask if you need anything you have to come here you won’t be disappointed

shoanu kumar

Nice, clea, spacious. Controlled batch of customers coming in. Friendly staff. Affordable

Miles Gram (Milesgram)

The place has a nice ambience. Ample seating space inside and at the patio. The service was great !

Nirdesh Shah

A great place to hang out with groups. Nicely made hookah flavours made my visit memorable. Love the way they prepare Shake.

HITESH WADHWANI

A great place with a fusion feel of Hookah bar + modern pub. Overall food menu and service was also good.

Tahmid “YEEZY ARMY” Zawad

Actually a great place. Amazing customer service, food and ambience. Those ice pipes hit real nice and the paan flavours are absolutely amazing. Their chicken tikka is on point. Was the perfect place to reunite with old friends after a long time. Will definitely come again.

Sista Tee

Great Lounge with great atmosphere and vibe. Love the set up ND their offerings, will definitely be revisiting.

Adnan Sheikh

Everything about this place is amazing. The service is great, the food and sheesha is amazing. It's a place worth going to. I've been to a few others but honestly I never think twice before going to this place.

Parth Shah

PSA: You are not allowed to wear the hood on your hoodie instead the establishment because it is the "law". Otherwise, good ambience, music not too loud. Service is average.

shoaib saiyed

awesome ambience. Wide range of flavour options. Perfect shisha hangout place with friends.

P T

Their sheeshas are great. Their fries are crispy and tasty. We usually get served by Jasmine and she is great with us. I recommend this place!

Nav eed

Very nice social place and sheesha is nice as well. Food n drinks are ok as well.

Fatheen Ali

Been coming here for years. Loads of space friendly staff and great music. Great place to hang out with friends, family etc . Very clean as well.

halalfood_diaries

Honestly... I hate to do this... But their customer service absolutely sucks unfortunately. Great shisha, but their staff really needs alot of work.

Close Naw

For sheesha lovers its a very good lounge. It is spaciousplace and their sitting arrangements are good too. Plus food is nice . Good place to go with friends...

Saransh Verma

Good atmosphere Had fun with friends

Abid Juma

Good for shisha and a night out with lads. They have great choices for desserts too. They should use the actual coconut coal rather the instant light one.

Lucas Correia

By far the best hookah lounge I’ve been to in Brampton. Their food is actually outstanding and is fairly quick. The service is great and the smoke is as well.

Junior

one of my favourite joints from day 1, even when they had the small spot ???? haven’t been back since covid hit, but i definitely plan on going back real soon ????????

Saqib Naeem

Nice place...The exhaust system is impressive... Missed the arabic music which is kinda must... But pleasant place to hang around with friends.

Aseem

I like their patio and shisha but their food service has been quite slow due to new staff

Karidah K

Place is so sketchy and doesnt give a comfortable vibe, the crowd mainly consists of weird people who are all friends with the servers and seems like the workers give first priority to their friends and then to other customers. Place is poorly maintained and food isn't that great either.....Haze & Mazaj are WAYY better places in comparison!

amm singh

Nice place to chill!! But some of the employees are rude and ignore customers.

Qutub Hashmi

Fantastic lounge! Preferred spot to go to relax over all other lounges in the GTA! Quick service with orders and even quicker with the food coming to your table! All staff is pleasant and professional and never disappointed in the countless times my friends and I have visited! Would recommend to everyone looking to unwind after a long day!

Emilia Valdez

I seriously enjoy coming to Fusion Lounge every couple of months. I travel all the way from Belleville! The best flavour is definitely pink lemonade. Thank you, Akash for your great hospitality!

Jay Raichandani

Great place to hangout, one should not miss out on the ice piped Sisha! Just amazing!

Gagan Tamber

Wonderful place to have hookah night ❤️

Kanza S

Great Oreo Milkshakes and selection of Sheesha's. Try getting here early to avoid long wait times especially during weekend hours as the place is usually packed with students.

Eric Bathke

Delicious food matched with the best shisha, and on wicked on-point service, you cannot go wrong. This is Toronto's destination for shisha.

Divyesh Patel

Lemme start with this first of all amazing vibe and that matters a lot on top of that shisha was good. Food is amazing. Great management and service. Special thanks to Jasmin she suggested the best possible way for food and drinks and treating everyone with nice smile on the face. Keep up the good work guys. ????

Syed Abdullah Abbas

One of the best sheesha in GTA. Amazing people and nice ambience. Also the food is really great. Amazing place to chill for hours.

M Kay

Being a sheesha lounge where customers constsntly need to hydrate themselves while smoking. This joint charges for water, why would you charge for drinking water. I simply don't understand and yes the service isn't great either. Moreover, if you're a group of 7 or more then there's a minimum sheesha buy in. Whattttt. With setvice and forcing customers to soend money. Good luck

Jaspreet Singh

Amazing service !! Hats off to the staff !!

Rajat Verma

make sure you check the bill they over charge you and hide in the bill!! OKAYISSH SHISHA NOT IMPRESSED.

PRIYANK DALAL

Fusion lounge is a decent place to have some smoke. Staff here gives a great customer service.

Kruti Paneria

Most amazing shisha I had in ages. My girls and I loved our time here. The guy who served our table was Deep. He was lovely and polite. His suggestions were good too. Will be coming back soon.

Don

Ok environment and I wish they offered us some activities to play but there's not much they can offer besides shisha

Jitesh Anand

If you live in the GTA and love Shisha….This is yourrr spot !! Best food, drink and vibe.

OG Gill

Worth hit for money and best service in whole GTA...

Navnit Rai

Its was a great fun at this place , great ambiance, the staff was really helpful with all the stuff suggested some good food and drink The best person was Gagan who served us everything.

Uday Rajput

on point Customer Service, Friendly Staff, Best place to enjoy on weekends.

Aisha Farooq

Sheesha is good with many flavour options... Some food items in the menu were not available Cocktails tasted good and the mozzarella sticks Music is good but could have been better

Vishal Midda

Been to many lounges. Trust me this is the best. You can come with your family as well. Very friendly environment and staff is amazing and helpful. Dilpreet and Akash are doing amazing job. Great job guyz. Keep it up.

Lee Draper

A very interesting lounge to go to i did notice that its a younger crowd but all very respectful and a pleasant evening for all. I was surprised though by the tv screens and the sports but i guess its a trend thing all in all a great evening

sandhar7

Pretty big space and now they have patio as well. Service is good. Mock tails & food is also pretty decent. Hookah flavors are not the best, the flavor is very minimal even after like 4 - 5 drags. We told the server about this, so he said he will tell the person to make the next one better, we opted for the head change but the next one was also not that flavor-ish. They charge much more than the flavors are worth

Amaryllis Jones

Always a fun time at Fusion! They did a great job with renovating and the space is bigger and more modern. Decent food selection. Ordered the Chicken Shawarma Platter with fries (delicious and seasoned) and rice (pretty dry). Smoothies are SO good - always get the mango. Shisha is decently priced compared to other bars.

Alexander

Great hookah place with decent variety of food, open late. Keep in mind if you decide to come on a weekend lineup will be crazy, might take anywhere between 15 min to an hour to get a seat. Other than that highly recommended with great staff.

PycckueBnepeg

The hookahs themselves were great, would recommend. However, the service needs to be worked on. We were seated at the patio and we had to wait around 15 minutes just to make an order because the waiters were socializing inside. It took another 20 minutes for the food to arrive. I would recommend only sitting inside.

amr Alfhad

Nice place and organized but if you like double apple ???? flavour please don’t think to try it here because it’s really bad. I think they used cheap quality flavour. One more thing, they have bad Wifi . I only spent a few minutes then I left. Nice staff. Nice design place.

Naman Kanda

Excellent customer service, very friendly staff, best shisha in GTA

Yasin Razak

Amazing shisha, food and service. Hadn't been since the renovations. Very fancy and the prices are still excellent.

Ricky Nguyen

One of the best spots for hookah. Orange mint is the best flavour!! Trust me.

Sahil Shah

After the make over we have increased our visit to Fusion. Before it was too dull and congested. They have extended the sitting area with increased number of booths and group sitting. It more brighter than before for sure. Even after extending the area you might find waiting time on weekends. I would recommend to call in before your arrival. Being a Sheesha lover I won't mind suggesting this place to others. On weekends the service is slow, but Sheesha and the flavors options are good. Should have added more vegan or vegetarian option in food as lot of people are moving towards it.

Sinisa Banda

Place is ok, crowd is ok, food and shisha are average...

MRD Visuals

This place has amazing decor and it is huge. However, the service is something you will always complain about. They don't check on you, & they take forever to get to you. It seems like they are always ready to get you out so that they can have more customers in their establishment per day. The food is quite pricy as well. I'll give them points for presentation but it is not worth the price. They also make a fuss about having your hood on so just don't wear one if you're going to go there. I'd say this place is only good for big groups.

Sanjay Karl

Busy local place that serves Mississauga, Brampton, and north Etobicoke. Fast service and well made shisha. You can even buy the flavours they use. The staff there are accommodating.

Chitranjan Virk

Walked in with high expectations. Left totally sober. They had no drinks! Alcohol beverages to be specific. The place looks like a bar...but really isnt. When they get LLBO licensee it should become much better.

Adam Ghakhar

The customer service experience is great and it’s the best shisha place in the GTA!!!!! I can bet on that.

dail tony.c

I waited there 40 mins and nobody came and took the order one guy came and he took the order but when we asked about it staff there were acting like they didn’t know about the order . It was such a waste of ourtime

Hisham Merchant

Made a mistake of going on saturday night, there was a long queue. We returned on Tuesday and had a wonderful experience. The Sheesha is great but a special mention to the Chicken Shawarma Pizza. It was really amazing and we ended up ordering another!!! The service can be worked on as the staff kept disappearing and food took too long. Also should have mentioned before they do serve coconut coal as we are not fan of the magic coal that is served.

Syed Hadi Hasan

Good lounge. Good food and sheesha. However the service is very slow. Took 45 mins just for fries…

Godvills World

Best Shisha( German one)I ever have and special shout-out to Hritik for his best service really appreciated.

josh farrell

Best price and best customer service in town , talk to drizzy incredible felt like family

Morni Inspo (Morni)

Shisha wasn't all that great for a place that overcharges. Be warned, they add a "covid surcharge" at the end of the bill. (Ask for your receipt to see this at the bottom of the bill!!) We ordered 2 shishas, 2 drinks, and some food.... We paid almost 100$. It should have been close to $70-something... But do you know how much they charged for tax? $20!!!! $11 was a "covid surcharge". ???????? We were so disappointed because the service wasn't amazing and the shisha was mediocre. We had to add so much coal for the flavour to come through. There are so many other places in Mississauga that serve BETTER shisha and for a more affordable price. (NOT with hidden taxes and surcharges). Look for those and steer clear of this joke of a place.

dipinder singh

Amazing place. The guy at the front is great. He makes you feel welcome. This place by far has the best customer service. Would definitely recommend.

Jaskaran Hayer

Very nice place. Nice friendly staff with high class service. Will definitely be coming here more often!

rahul shah

Worst customer service ever. They made us wait for 30 mins and still nobody showed up with hookah which we order. The people who came after we came like literally 3 tables after us got served with everything. Never gonna come back and not recommending this place to anyone of my friends.

karan

The best place for shisha in Mississauga. Great customer service. Friendly atmosphere. They have huge amount of shisha flavours.

Prankur Dave

Aweskme place. Nice ambience. Tge staff is really nice. Must go to the place

Prajwal Shah

Sira Staff Kaint service

Simran Kaur

Nice selection of food, drinks, and shisha. Great vibes and atmosphere, and great service too. Been coming here for a few years now and they never disappoint.

Nik Pictures

Not recommended AT ALL!!! Salad is a starter right? They took it after main dish!!!! Every meal has 15 mins delay after each other!!!! Ordered shisha before meal guess when it showed up?

Narendra Barpa

I didn't like the place. Food was also bad. It's only good for hookah.

DAVINDER SIDHU

Very poor service wastage of time. They don’t care about your order. Just sit and wait till lounge close

Shivangi Joshi

Had a great time????????☺☺

gurmukh singh

Aamzing service.! Love this place

Minhaz Chowdhury

It's so nice to see fusion become what it is from that small little nook to a massive shisha spot. Food is still amazing, shisha smoke still thick. Servers are definitely not the same. Used to be a lot more hospitable and warm.

Pradyumna Rettiganti

Great ambiance and excellent staff, polite and attentive, were there when we needed them.

Areeb Ahmad

Shisha doesn't really last long Prices are average .. Sometimes can have a long wait time Service not the best.. guys on the cash super nice and quick but on the floor the shisha takes too long .. and they forget half the order at times..

Aliya Soltani

The wait to get your shisha is very long and the line up even longer.

walid tareq

So a short and nice review: this place is not bad, the flavors and food offered are good. It cost 17bucks + tax for a flavor and the place itself is nice. They have the room lights on which was new to me in a shisha bar. Go if it's close to you. The longer version: Some of the servers were really rude. They keep patrolling the area and it felt like a teacher making sure your paying attention in class. You can NOT wear your hoodie indoors even if you are leaving. Put it on when you are outside which is such a weird rule, I feel like I'm back in high school. The space in the booth for 8+ people felt really small. The tables were so close and I had no space to comfortably sit and enjoy myself. They kept playing drake songs over and over like damn, I love the 6ix and all but add some flavor to your playlists. All in all not a place I would willingly go to unless friends pay for me.

Rajdeep Brar

Poor service staff was not so good. Waste of money and time

Pervez Nooruddin

Great place for young and young at heart. Very helpful staff.

Manu

Great service, orange mint’s a top flavour! Jasmine and Drizzy stay killing it! Great team

Anu Bhatawadekar

I’ve been coming here even before they renovated and comparing back then to now- they’ve just become better. I’ve seen them grow in all these years and it’s truly amazing. They’re a welcoming staff and always give the best customer service. Their food is amazing and so is their Shisha variety. I’d recommend this place to everyone! ????

Monark Patel

Over crowded, and very suffocating. This place used to be good, but after renovation it is average. Air circulation is very bad.

Luqman Ali

It was a wonderful experience I must say each and everything that we ordered was on point, we ordered fries, sheesha, tea pot and drinks.. the place was full but the staff was quite professional and friendly. We really enjoyed our time, coming again for sure. Thumbs up guys, keep up the good work! Highly impressed :D

M S

Nice Reno, but upgrade the $1 air fresheners in the washroom with automated system made for a business with your size. Every time I have used the washroom it smells bad and is a mess.

Sal

I liked the theme of the lounge. Super spacious and clean. Professional staff for a hookah lounge. Big tv’s playing sports. This lounge also has PS4s hooked up on some lounges.

simran kaur

Visited lasted night in fusion was really amazing. Great service like the service by A guy wearing Golden Sepax With a tatto on his left arm. Really amazing place all over the GTA and really Impress by their service. Suggest everyone To visit this place

Sean Pereira

Good shisha spot to chill with friends, I like the ambience, the food is what wasn't on point and the wait for the food. I will try it again on a less busy night.

Haider Ali

Service was not impressive as food was coming in parts, one was eating and other friends were watching

mahnoor tariq

good food x ???? shisha

Pranav Vasani

Worth the experience I am from Mumbai ...I like good ambience place ..... With good interior .... There are only few places in Toronto which are very good in interior ???? this is one of them ... First timers should go here

Nataliya Yatsenko

Always have a good time, shisha is great and so is the food! Atmosphere is very relaxed and definitely a youth age group but a great place to hang out.

Puranjay

Good vibe.. their shawarma pizza is a must try.. and their iced pipe is good too.. worth going to

Parinaz Bhesania

Great service! Especially Akash he definitely went above and beyond to make sure we had a great experience! We will definitely be back because of you!

Falguni Jaya Joshi

The place has good music, fast service and amazing chai. Our waitress Jasmine was super sweet too!

Muskan Vhora

Very friendly staff and the atmosphere was amazing.

Cypriana James

The staff was very friendly, nice place to host kids birthday party. @misscypriana.com

Ryan de Rushe

Very busy and rightfully so having some of the best options in the West end. Highly recommend snacking on their sweet potato fries.

Shyam Vaidya

Had a great time as always , special thanks to jazz for taking care of us !

Muhammad Abdullah

Amazing customer service. Great food to grab a bite to eat and smoke shish and enjoy

ANOUSHKA DIAS

Place is good but the tables are too close to each other hence no sense of privacy and the music will make you deaf for sure..!!

Kenneth

HORRIBLE experience. I was there on Sunday night (August 22nd) with 8 of my family members. We were not assigned a table until after 30 minutes of being there, despite seeing numerous tables available on their patio. We were finally seated inside the lounge and that's when it got even worse. We ordered a total of 3 shishas and 1 was defective. We tried to get the attention of a server in order to try and get it fixed, but had to wait about 5 minutes when finally a female server came up to us. She said to "give her a second", but we noticed she had done nothing at all, as we saw her attending to other tables. Once again, we tried to get the attention of another server and I kid you not, this one server was literally AVOIDING our table. He was not even trying to look in our direction when we were clearly in his peripheral vision. Like the female server from before, he was attending to other tables with no hesitation. I really don't want to include any sort of racial preference, but it really felt as if the servers were not attending to us because of how my cousins and I looked. While we were being ignored, they had no hesitation in attending to the other tables and coincidently, the tables they were attending to were the same race/nationality as themselves. All in all, the shishas itself were okay, but the service is absolutely garbage. PLEASE PLEASE PLEASE consider choosing another shisha lounge other than this place.

Mohammad Malhi

We called the "wait to be seated person" there was no wait, half of the tables were empty, Imti and Ahmad should start managing the place again by themselves. This was used to be my favorite place now not coming back

Aman Halani

Very nice, spacious place with moderate wait times and good service. Fair prices and quite a few options for sheesha, drinks (non alcoholic), food, and dessert. It is currently undergoing a renovation and looks much better than before. The new section has opened but a portion of it is still blocked off and under construction. Excited to see what that will be like when it is fully done.

Mazher Salem

Good place, enough space with nice staff

Jaspreet Bhatia

Excellent food! Super fresh n Chicken Shawarma platter is a must try!!

FZ B

The best shisha place I have been to in GTA. Food and service was really good. If you're a shisha lover I guarantee you won't be disappointed. VIP area is really comfortable and has an upscale feel to it. I would recommend every one to check this place out and see it for yourself. Keep up the good work guys!!

paiman ahmadzai

PERFECT Service ???? Fresh Flavors ????????

Kram Z

Great atmosphere, spacious, very accomadating, good food but shisha is herbal so it’s only for kids.

Pardeep Singh

Overall service was good but the way Akash deal with us was the thing that we most like there.

Shadane Brown

Hookah is reasonably priced. Very busy on a Friday night. Waited 50 minutes to be seated and get our shisha but overall nice atmosphere and strawberry daiquiri was good. Would visit again.

Malik M4 (6ixCamoLancer)

Shisha is good. Get your shisha with an orange head and ice pipe, definitly worth the extra $. Only reason I give them a 4 is because the fusion fries cheese messed me up the next day. But you're there for shisha so stick to the shakes and teas. Enjoy !

syed usman shamim

Food quality is good but quantity is very less as compare to their prices. presentation of meal is not really special but their prices are way too much. expensive shisha for no reason.. worst part is they charge for coals every time u want a coal even the first time with the shisha they charge for coals.. who does it ??

Udey Dhillon

Thank you for the Great Customer Service Gagan!!! You were so polite and humble.. Everything was amazing, had a little issue with the ice pipe but you replaced it no question asked!!

Paarth Kanda

Pretty good place to chill with your friends. Gets busy and sometimes the wait is quite a bit but still worth it if youre looking for a hookah lounge.

Fatme Habli

First time trying it. Great experience, amazing environment. Clean. Staff are friendly and helpful. Music great. Food fresh and delicious.

Rajkaran Singh

Great staff good customer service,best shisha highly recommend this place

Binh Tang

Terrible service. Was told it was a 10min wait to be seated when it took over 40mins. Subpar food, no alcohol long wait time to be served. Never going here again.

Ian Patrick

Food was good service was terrible.

Simran Pal Singh

Amazing hookah place with good flavours. Also the Loaded chicken nachos are "really" loaded..good portion..

Hadi Syed

Good Shisha, Quick Service, Asked them for cards and had a chill time with the crew. Exactly what you expect from a shisha place, a good time!

Humayun Fort

Good place to visit with your friends. - Excellent sheesha - They have flavors you cant find at other Sheesha lounge. aka PAAN and Mentos =) - good service I highly recommend this place

SUBHI AL-KUTOB

Great atmosphere and DJ, food was tasty

Nisarg 1300

Quick service at Patio! Waiting in queue is worth it!

Lance Viloria

Chill spot for a wholesome getty with friends. Non-tobacco shisha and no alcohol served in the venue. Great open concept ambience with spacious booths ????

Perth Rover

Amazing place to chill with your mates. They should really start a membership reward program it would surely increase their revenue and attract more new and existing customers.

Saleem Mirza

Shisha is amazing, the food is delicious and staff is very polite. Best shisha lounge in the city!

Sumit Roy

Horrible service, not accommodating at all, every time I go there I feel like customer service is foreign to them. On a positive note they have decent hookah.

Raghav Monga

Very nice setting, food is spot on as well. They have an area near the back where they have a PS4 set up for use. Only reason I wouldn’t give it a 5 star is because wait times can be long and service can be a little slow. Other than that, great place.

Waqar Azeem

Ordered 2 shishas, 3 shakes, and 3 burgers. The server brings 1 shisha right away and the other one after were done eating. Note: we haven't even gotten our drinks yet. We only had to remind them 4 times(not exaggerating) even then they said ok, and walked away. They have headsets with walkies. Use them! Once time to pay, I politely gave the manager feedback about what happened and he didn't seem to care.

Steven Stergiadis

Nice and big. Lots of seating. Decent shisha. But service is definitely lacking. Ice pipe wasn't cold (got a mouth full of water on first few pulls), hard to get the attention of workers, and they act like they don't want to be there. Other than that, food and smoothies are good, and it's a good place. I come often.

Gursahaj Singh

The manager itself was so rude that what to expect from the staff and customer service was the worst. They don't know how to treat their customers.

Aslim Hussain

Great spot to hang out and eat with some friends

paramvir Benipal

Loved all the flavors of sheesha. Very nice place to hangout. Must try cocktails

Angadpaul Singh

Hookahs are good. Ambience and sitting is decent. Entrance is under construction for the past 2 months. Unnecessarily over lit. Overall decent place.

Yousif Hameid

Went there last week the shisha was horrible so harsh kept coughing didn’t get to enjoy it , food was good

Dhairya Shah

Amazing place for food and sheesha. One of the most happening places to visit on weekend.

shehnil kazi

Aakash and one other guy (I'm guessing Gagan) were reallyy nice and friendly. Nice place!

dinesh kumar

Best vibes to relax must try...????

Nazia Fatima

Went there with family and had an amazing time. Love the vibe here, great customer service. Will definitely be going there again.

Huda Shaikh

They don't have enough staff to handle the crowd. The service is horrid as it takes 45 mins to the receive a simple order. They need more staff. Otherwise, the food and shisha are good.

Ridhima Tiwari

Amazing customer service done by Gagan and the entire staff!!???????? Definitely recommending more ppl !????

Devansh Shah

Nice place. I loved the shisha and its a beautiful palce to enjoy.

Ali Manki

I always have a great experience. All employees are great. But Sahil goes above and beyond. Gives great customer service. Polite and respectful guy. Thats the way to do the job right. Well trained. Hats off to him ????????

Jake Jakuba

Amazing place and great staff. Staff member Gagan was especially very helpful, great guy.

Zainab Riaz Siddiqui

You guys should bring back your punjabi music, that was the whole vibe here.

S K

Along with the good shisha, this lounge is clean, spacious and has an amazing atmosphere with good music, food and a very helpful staff.

zohaib ahmed

Nice space and good sheesha. Service was kind of slow though.

Farrah Hussain

Been going here for 2 years. Place is amazing . I dont see what people's complaints are... The line up is only at certain times and yeah it's a popular place. Good vibe. Great shisha. Amazing service. Can't wait for the front to open up!

Guraziz Dhillon

First time at fusion, honestly the service was great. Everyone greet with a smile and give a lot of respect and they check up frequently. The food is bomb and the shisha are great. I would tell everyone to check it out.????

v o

Great assortment of shisha flavors, would recommend Gummy Bear flavor ( blueberry,pomegranate,orange mint) and food quality is good. Staff were friendly and active in asking if everything was ok during our time there.Only negative thing noticed is window ledges and dividers between booths needed cleaning. Easily spotted since booths are on the smaller size. But overall great experience

Charbel Touma

I went there many times, the place is big and busy most of the time, gd service but to be honest the prices is not that much fair but still the place is one of the best ..

Shahzad Shaikh

Good large place, service is decent, quality of food and order correctnes needs improvement.

sagar chopra

Excellent service with good vibes. Their food and shisha is the best in gta. Love to come here .

Cameron Cox

Interior is awesome since they renovated, but I'll probably stick to a different spot given prices. $20/shisha isn't bad for the quality but and underwhelming amount of fries and a drink was $15

Umair Mumtaz

Changing my review from 5 star to 3 star. I am a frequent visitor but this time waiter was very rude . Though They still have fresh Shish flavours .N ok service.

Adam Asif

Customer service was really nice especially the guy named Deep. Really knows the true abc of sheeshas ????

Harry Verma

LIGHTNING EFFECT WAS NOT SO MUCH COOL

Sangeet Saurabh

Nice Hookah/sheesha lounge. Please try their amazing chicken burger( one of the best.. I have ever tried). It's a bit noisy especially during the weekends but that isn't something which would bother a group.

Gokul Krishnan

Nice place, staff is good, hookah is good, maybe a tad bit expensive. Food is great and do try the chocolate shake, the best in the area.Please change the way bill needs to be paid by customers, either give the bill or a token to show at the exit.

Aqeel Wahab

This has to be among the best shisha spots in North America. I’m in 2-3 different cities across Canada and all over the US every week or month. Toronto Shisha scene is the best on the continent and this place is the best in Toronto overall for quality, price, and service. Staff are great, shisha is on point, Add to that fabulous decor and ventilation, and ambience tuned in for people to have a good convo. LA, San Fran, Nashville, Boston, Houston, New York, New Jersey (which has a great shisha scene), Orlando, st Louis, Buffalo, Detroit (also a good scene), and more I’ve visited multiple times this year and haven’t found a spot this good so if you have - let me know!

Andrey Kurinn

A gem of a place among the others in the area. Had good friendly service and excellent shisha. Hope they keep it up

DIVYANSHU MANRAO

Best food and Customer Sevice????????. Will love to visit again and again????

Anu Saluja

The short guy working there was too rude. He told us to leave when one of our friend was out of her id. We told him we just came there for food and no alcohol. He is just 19 (as mentioned by him while arguing) ruining the owner’s business lol. There was literally one couple sitting there and he is making the owner lose his customers.

Mandeep Billing

Friendly staff and the best service highly recommend this place to enjoy they’re best then all others I literally love this place and people ????????

Harman Singh

Amazing staff nd shisha is just outstanding never had it that gud anywhere else

Armaan MaHajan

It is a nice play to go out with friends. The crowd is nice and the staff is great. The prices of some hookahs are expensive but overall its a nice place to visit

harsimran singh

Great ambiance and hookah flavors but there should be a dress code or atleast minimum dress requirements

Laiba Niaz

Came here on New Years Eve and got the worst service ever. We got seated in an area that was too small and we told our server we had more guests coming and he didn’t accommodate us to a larger area. We were told we can’t move to a bigger area even though there was a spot to fit us all perfectly. We’ve gone to fusion before and the service has never been this bad and honestly this just ruined my image of fusion.

Maryam Asif

Amazing place!! Best shisha ever smoked and great service. Recommend for everyone.. these guys have 30 different flavors to choose from. Thanks Will come again

EnKaye Media

Much better since the renovation, although I'm glad they kept the friendly staff! Good shisha, good with company, definitely recommend if you're in the Brampton area.

Sadiq A

They recently renovated the place so I went for a party there. Good food for the price and good service. Lots of space, but it gets really busy on during the night time, so go early.

jass ekam

Have very good experience here specially honoured by Mr.Gagan Very helpful and excellent service provided. Had a great time here

Ali Ranjha

I have went to every shisha lounge in Mississauga, heard about this place from many friends how they have the best sheesha in gta. So i went on Tuesday night, was pretty full on a weekday and tried out couple of different Flavors, i was amazed from the taste, amazing Shisha, great service and really good food. Also they have 30 different flavors to choose from, highly recommended my number 1 spot to smoke sheesha

Tarun Khullar

Visited this place for good food and Shisha. Deep is a great server . Very professional and hospitable . Highly recommend to come here to enjoy shisha and food with awesome ambience . Do see Deep for amazing service

Sadaf Rai

Patio set up pretty nice with lots of parking! Occasional loud planes overhead if you’re there before 9.

Kyle McKnight

The staff, atmosphere and food was amazing. However it's a bit pricey.

NeroS Shan

A nice shisha place in Mississauga. Definitely worth checking it out. I like their fast service

G Thokia

The ambiance is good. The place is usually very busy in the weekend. I have been here multiple times but always have to wait at least 20-30 mins for the table. Food is average tasting. Drinks are good. Staff is overworked and always busy so it’s hard to get their attention.

Divijj Kumar

Amazing customer service, they really took care of us during our visit. I would be coming down here again for sure. Special shout out to Deept, DP and the rest of the team for making it a memorable visit.

Sween E

Horrible service. I'm not sure why people are giving this place good reviews unless servers pick and choose who they want to serve. They didn't clear our plates for so long, so we had to ask them to so we could play our card game. After they cleared 2 of the plates they left one behind and never cleared it the entire time we were there. When we asked a server they said they said its not their job to clear the table and they only take orders. One of us had to go to the front desk when we wanted to order more food. And when our server came back he was very rude. At thr end of the night they didnt even give us a receipt of the breakdown of our bill. We were in a hurry so we paid but later we realized they overcharged us. If you do go here double check your bill!!! im giving them an extra star because the food and sheesha was good.

Neshia Ellis

Honestly i go here like almost every week it its one of the best shisha bars ive ever step foot into the vibe and staff are super chill and i always have a great time each time i go❤

Danny Dinali

Great spot. Flavours are clean and smooth and the prices are fair. I would recommend that they come around more often as I wanted to order more but no one was around. I had to flag my guy down twice when I needed him. They have coconut coals and offer ice pipes for those that are interested. Definitely going here again.

Yusuf “TheGamingLegend” Rahman

The place looked promising but only turned out to be a disappointment. Overall, the place is well maintained and clean but only if the service was as good. The seats are not the best. Especially the seats against the walls were very chilly since there was glass doors and close to windows. The hookah wasn't that great either. The flavors ended up tasting nothing close to what we ordered, and this is coming from a guy who works at a shisha bar, so take my word for it dont bother coming here

Manpreet Singh

Poor service. Complete waste of time and money

Tanya Chopra

Nice place for fun and eat????

Ownz X

Food was very good but the hookah we ordered came as laundry detergent flavour instead of the pirates cave we ordered. Told the worker what happened and he told us he was a hookah professional when he knows as much as my ass lol never going there again

Annisa S

Absolutely love this place! Such a good vibe to relax at. The service, food and shisha is amazing. Can't find this kind of experience anywhere else.

Kasia A

I’ve been to better shisha lounges. This place is alright. Not my first choice though.

Sakir Patel

Shisha is good, but staff is terrible they don’t know what is customer service. They don’t accommodate to customer needs .

harman singh

Best shisha ever. Best customer service from any establishment. Highly recommend !! Will be coming often for the exception service and dedication they give to their customers.

Pooja Sharma

Amazing food and service! Love the shisha flavours & vibe here

ya mon

I wish there was a 0 star option to express the maltreatment me and my friend received at this place today. One of the waiters, clearly off something, was constantly being rude to customers including my friend and I. I would never come back here again, thanks for the horrible experience.

Hayat Brar

its a really nyc place nd the staff is really good.. nyc atmosphere nd i luv being here with my frnds every weekend.. must visit❤️

Manpreet Virk

Went for the very first time and GAGAN really treated us best and was very sweet and friendly will def. Recommend. See you soon guys

moghal arshad

The place to go for best shisha in town along with awesome burger and milk shake..!!

faisal vahora

Hookah was ok ambiance was good nice Interior it’s was very busy on Saturday evening it would be more fun if they have dj deck over there

Amarjodh Punjabcommunity

Sahil is the best, provides good service. Great service. He came back to check on us. Ensured everything was good. Had a good time. Thank you sahil and staff.

Nabil Rahman

Though the place is very beautiful the staffs arent that friendly and when we asked them to sit on the corner side they told me it was off limits but yet they let other guys sit there . Also the food we ordered were pretty bad and smelly except the chicken fingers and dispite of tipping no thank you was given.

Gurjodh Rai

Service is awsome. Thanks Gagan and Akash for the warmful service.

Rad

Good vibes, patio and food but terrible shisha, had a headache and high heart rate afterwards. Service wasn't up to par either, servers forget orders and don't understand very frequently. Avoid this place.

Marcus Brown

Well where to start. The guy was very friendly he kept calling me “fam”, BUT HOW ARE U GONNA CALL SOMEONE FAM AND TAKE 25 MINS TO SERVE YOU. Unless you’re brown you aren’t getting service or if you’re a group of girls. But unfortunately I don’t fit under any of these categories. I’ve never had to ask staff so much to take our orders and everyone saying “one sec” but never actually coming back.

Bimbi Patel

Shishas are good. Nice ambience for youth to hang out. Havent tried much of ther food but french fries and onion rings are of richer quality. However, service is really slow. They always forget my bottle of water. 5 stars if they improve their service.. cheers

Vishal Jaura

I always have great experience whenever I visit this place. Staff is nice and good customer service.

Shaunak Bhika

One of the nicest shisha spots I’ve been to around GTA! Delicious food, drinks and paan flavour shisha.

Elisha Vyd

I am so happy I went back there after so many years. Before it was a little ghetto, but they totally blossomed into something amazing. And they are Pakistani, so definitely have to support and continue going too this spot. Shisha is good.. Food was okay.. Atmosphere A1

Sam H.

The shisha is always good, lots of seating arrangements, can be very busy at times and that seems to effect the service, you have to wave someone down rather than being checked up on, could use more sisha variety

Talha S

After the new reno's this is officially the number 1 shisha lounge in the GTA. Great selection of flavors, ambiance and food is top notch. Good customer service. Highly recommended for all shisha smokers.

Razi Khan

The service is always fast and their shisha is one of the best in town. The food is also really good.

Tarn bhui

Service here sucks! One owner let's me bring coconut charcoals, and the other told me I am lying and they never allowed coconut ones. He didn't even come tell me himself when I asked to speak to him, and sent another employee. They do have good flavours of shisha but service was horrible. I also had to ask for my drink 3 times.

Marius Montenegro

Best vibes to relax and enjoy the evening in a 100km radius. If you've never been, come visit. I'm sure you'll love it here like we do. This has been me & my friends regular spot for years, and that's for good reason. Great food and even more amazing service.

Lovejot Lovejot

perfect ambience for enjoying Hookah. great service and food.

Branden Irenius

Absolutely the best service I received at a shisha bar. The staff is super friendly, professional, well mannered. And the shisha is 100% perfect. I highly recommend coming here with your friends if you’re looking for an excelling night out.

Azan Salem

Amazing service, great staff, great food and great shisha. The new guy with the glasses was very polite and caring about the customers. He was cute too. Cheers!

Rabi EA

Awsome place. Very friendly staff. I m a regular customer for over 4 years now. Best shisha in GTA. Good music, games on TVs (NBA, NFL,...), video games too... I forgot to mention the food.... mmm really good. If you never been there, well you re missing something.

Jasmine Kaur

Best Shisha bar in GTA . Beautiful place , Amazing food, excellent service and highly recommended place.

Prashanth Raj

Great spot to hang out. Their flavors are great and the staff is quick. The food is amazing too. Make sure to try the Fusion Fries. The only complaint is that it gets really crowded on weekends so be ready to wait for a while to get a table.

Rubinder Bhangal

Fusion has great food and shisha! They’re always so accommodating to my orders. Very pleasant staff. 5 stars!! They recently renovated their lounge and it looks very clean. You should definitely visit them.

Aman Sohal

Good ambience with delicious food. Jasmine took a good care of us. Surely going to visit this place again.

Sukhvir Bhatti

It's our first time this place But really appreciated the service by gautam. All staff are professional and well trained Excellent customer service Food was amazing Overall good experience.. must visit this place We will come back for sure

J. S.

Very great renovation, they have definitely stepped up there game and hats off on their success and future. Would recommend a bit more better service but otherwise great job to the employees and owner.

vishal dutta

Amazing shisha great vibes and the customer service is wonderful!!! Highly recommended

Sabeenan Jeyaratnam

One of the better shisha spots in Mississauga. Food was surprisngly good too. Various flavors and shisha is fresh.

DJ Furious

Customer service was amazing Drizzy took care of everything Shisha was good, food was amazing!

Muhammad Zaid

Went to fusion on Tuesday with some of my co workers. Overall I’m giving this place a 3 star mainly because the service is terrible. Tuesday it was surprisingly not bad but I’ve gone to Fusion multiple times and they really need to hire more people so they can accomdate on the large crowd that does come in. Shisha and good is average but the ambiance of this place is very nice. Because it is a huge place and is definitely a good spot for large group hang outs, I honestly would even settle for shisha and food if their service got better.

Umar Basra

Always have a good time, shisha is great and food is soooo good. Atmosphere is very relaxed and definitely a youth age group but a great place to hang out. Customer service ????????

Azad

Busy spot and they have a good selection of food and sheesha flavours to choose from. Some days when it's busy, parking can be hard to find. Overall a good place to chill out.

Faizan Ahmad

Probably the best shisha place I've been to. Service is fantastic, and the look of the place is just amazing. The recent renovations have turned into something completely different than before and it shows. Overall a very positive experience.

Hassan Motiwala

They are very attentive to your needs but the shisha quality could be a little better.

saira vicky

hi this is a Ali from pak homes builder our all team enjoying best palace to relexsation especially thanks soubi and others teams to best service

Vaishnavi Sri

Visited this place today with my husband. Amazing ambience and 5 star service by Gagan. He constantly kept checking if we needed anything and made us feel comfortable. The flavours they have are also very good. A must visit place for anyone looking for a good shisha lounge.

Abdul basit Memon

Burgers are very good

Vaneeta Khera

great service... everyones very friendly and they foods amazing! highly recommended you guys try this place out :)

Kanav Sardana

I often go to this place, alot of variety of sheeshas, staff is so friendly and help full. They must add more food items to thier menu.

Mohamed Bessissou

Spacious shisha lounge. Shisha is okay. Servers were good but had to ask to coals more than once and so did my group of friends. Tea was warm (not hot). Overall, not a bad place, maybe I went on a really busy day.

A dee

Great venue; bad service. I’ve been to this place a few times and it’s always been the same experience. However, my experience last night was the worst thus far. Before I get into the negatives I will say that the music, design and ambience is great. The desserts are great as well. They have the option of ps4 by the back couches which is a great touch. However, the service was and is still terrible, the waiters never checked in on us to get our orders or to make sure the order they brought was correct. We were constantly flagging them down and they brought the wrong order to our table at first. At one point in the night, after we made multiple orders, one of my friends ordered an appetizer to share. The portion size of the app, which was under one of their “shareable” options, was way too small. We asked the waiter if we could switch it for something of a larger quantity and they refused. The manager came over and mentioned that we “should’ve known the meal was going to be that size” and still wanted to charge us even though we didn’t touch it. He eventually traded it for nachos when he saw we were visually upset. I’ve never experienced service like this at a food establishment. We were all very disappointed. I won’t be going back there. p.s. We wanted to use the wifi and the ps4 and they lied to us and told us it wasn’t working. Unacceptable.

F H

This place is really good, friendly employees everything was good here, I'm really pleased

Mario George

horrible customer service. the staff is very rude and unfriendly. we also ordered some drinks and the straws were already unpacked and put in the drinks which is very unsafe during this pandemic. never going there again

Ankit Singh

Gagan was excellent server. Shisha and food were amazing

Rohit shah

The best sheesha I ever had in Canada. I would've given 10 stars if it was possible.

HANISH DOGRA

I must say jasmine is one of the well behaved employees who knows the real meaning of excellent customer service..keep it up..

Max O.

Good place to have a date or hangout

Zaheer Doodhwalla

First of all amazing Sheesha flavours & friendly staff to top it. Perfect for a relaxing experience.

Adil Bajwa

Great place with sheesha

Abed R

Not the best of places but definitely not bad. The seating and renovations they have done make it a good place to chill with a group but the menu may need some work. I thought the shisha was below average in taste and the milkshake drinks were definitely pretty bad, not creamy or flavourful.

Priyank Shah

Good ambience, spacious, many options for shisha lovers and nice service

Ankush Tony

Amazing vibe, me and girlfriend love Being here. Staff is very professional and quick. Its obvious their sheesha is awesome but the food is very good as well. ❤️

Dawson McMillan

I was visiting from Calgary and this spot came highly recommended, and I must say the high praise is very correct!! This is the best hookah lounge I've ever visited, the service is impeccable! My boy Naman hooked us up all night and made sure my girl and I were well looked after! Look him up if you come in! The shisha was awesome and food was delicious, definitely check it out!

W. B

Walked in and was promptly greeted and showed to a seating area. Server was very nice and recommended some items. Food came quick and tasted great. Place is very clean and has a nice vibe to it. Enjoyed the time spent there and will return. Thanks.

Muhammad Shaikh

Never a bad time at Fusion. From the service right st rhe door to while you're seated. Enjoyed the shishas, the food was amazing recommend the Fusion fries, and the Shawarma pizza that is freshly made. Love the place.

MANPRAYAS SANDHU

Quite location, great place, bright patio and the hospitality given by the staff is always beyond expectations. I was there yesterday and jazmine took care of us and she also recommended fusion ice sheesha which was great too. Planning to visit again

Nick R

Fusion is always a good place to hang out, only issue was when I placed my order of a hookah and received it. It was going fine until another came out and he said that I ordered it, but I obviously already had one. They then blamed me that I maybe ordered with two different people but only one person actually stopped to take my order. Other than that it's a great place and great time!

Sonia Saini

Very bad service they make their own rules every time I go sometimes a shisha is okay with 4 people sometimes they want 1 shisha per 2 ppl jheez make your mind up

Rahul Samra

The food was awesome the server was good too(gagan)

rashid muhammed

Best shisha place in GTA..they renovated the places and have made it much bigger but if u go on the weekend night then u will to wait in line for at least 30min.

Aiman Zafar

I ordered their nachos and decided to add chicken. Big mistake... chicken was undercooked and now my friend and I have food poisoning.

Amber Vohra

Best sheesha lounge in GTA. Beautiful place. Good choice of sheesha flavours and delicious food. Staff is really good and friendly. Very good service. I will 200% recommend this place to people who smoke sheesha.

Mobahil Chatha

Quick service as always and kind staff. Thanks!

Lovepreet Singh Sohi

Very good experience, best costumer service

Binish Shaikh

Akash was our server and he was very friendly. They remade a bubble tea for us as we didn’t like the first flavour. Very attentive staff. Followed Covid protocols (checked for proof of vaccination and mandatory masks)

Jinnie Sahota

Large space, minimal wait. Overall decent menu and good vibe amongst friends. Customer service is a little lacking especially if it's busy as the staff aren't too happy if you ask questions. Overall, a good time. Better than many places in the area.

Gurjot Bedi

Been here a lot of times. Great service and food as well. All of the staff members are great especially Gagan.

Keshia De Souza

Terrible service. Prioritize certain customers even thought everyone is paying.

Sunny Bains

Been to almost all shisha lounges in the GTA, this one by far has the best shisha, amazing hospitality and great vibes!!

Yasmeen Qureshi

Good seating and service and the sheesha and food was on point

Jay Dawg

Staff are friendly, place is really clean, prices are greatnand the best Indian food in Milton hands down.

Zeshan Malik

Although the place was a decent size and looked ok, I am biased. The music was too loud and they don't seem to have a good ventilation system as the air was filled with smoke. These types of places cater towards a younger crowd. I enjoy hookah places that cater towards an adult. ie music is not to loud so you can talk to the person across from you without yelling, lights are fully lit and not dimmed, and good ventilation system.

Raheem Rahamatulla

Here everyday! Amazing customer service super friendly. Foods off the charts!! Shisha is better than any other place I’ve tried.

Moe Tabal

My friends and I always come here, the shisha is really good, also the manger and the staff are really nice. I recommend.

Rubina Khanji

Worst service ever waiters have no manners, asked to put on another game 5 times never changed the channel. Shisha never comes on time don’t refill hot water for tea cheap with hot water food is horrible also took forever and it was cold. Never coming back I don’t recommend this place.

Habib Sabir

Gagan was a very friendly and hospitable worker. Definitely going to come back here

Snehdeep Singh

Excellent service. Staff is really helpful, especially the curly hair guy.

Rahul Saini

Wait time is long would be nice if they had something for guests to do while they wait to be seated...but once seated the service is very fast. The food and milkshakes are fantastic. 10/10

SONI SHIVAM

Very good service ????✅ Served by - Mr. Dilpreet

oxly moron

Amazing Shisha, food and customer service. Worth the visit in Mississauga. #dontbanshisha

Jahar Amandeep

We like akash he is very good at customer service.

Matthew Bubbles

Great atmosphere. Amazing service. Sometimes the Wi-Fi doesn't work, but they always have great music. The staff are generally very friendly and helpful, as well. The food is awesome, and their drinks are delicious and varied well. I have been going to fusion for about 5 and a half years, and am now a regular with my girlfriend for 2 years. I know some of the staff on a first name basis, but no matter what the staff always try to be friendly with you and remember things like where you like sitting, what you like eating, which shisha (which is also very good) you like smoking, etc. They recently had a huge expansion to open the place up and add more seating space, and make it less crammed like the old space. It looks for more up-scale than any other shisha place nearby. When they're at full capacity and have a line-up going out the door, you're not shoulder-to-shoulder with other guests like you would be at some other places. All in all, it's a fantastic place to smoke shisha and kill time, have some good food, and even make new friends.

Guri Sandhu

Good customer service highly recommend this place good food

Ishwar Ahluwalia

The guy with the man bun is very impolite and is rude to returning and new customers. If youre looking for customer service I'd recommend kemuri lounge in Vaughn/concord

Ishan Garg

The guy wearing glasses at the counter dosen't know how to behave. Keeps on playing with his phone all the time. We were waiting inside for 10 minutes and he did not even knew that we were dere. Awful service.

Devinder Pal Singh

Awesome ambience…. In love with the place….. special thanks to our host…Gagan for a great service

T G

Great shisha flavour in a nice, big, spacious atmosphere. I'm used to the tiny cramped shisha joints in Mississauga, this isn't like that at all. Minus one star as there is no free water, you have to pay for a bottle.

A B

It is for sure a popular establishment given that it is located in an industrial area. This being said, it isn't necessarily a clean establishment, the wall paper is peeling, the furniture is old and dirty, and the staff is not very attentive. While this all seems negative, it is an atmosphere that works.

jatin sharma

The hospitality by the servers and the best ever favoured served for sisha in whole GTA........

Zeel Patel

I am from New York but recently visited Canada! It was a 4 day trip to Toronto and we came across fusion lounge. First of all, their hookahs are great. Great atmosphere but service could’ve been better. Over all with food and hookahs, it is a good place to chill.

gagandeep kaur

Jasmine and dilpreet are vibe of fusion….. i love your customer service and your smiles.

Royal Vuong

Very nice shisha lounge with surprisingly good food. We thought one of the orders was incorrect but we were wrong and it was correctly made. The manager prior to finding out the food was correctly made had provided top notch service. We had a party of 5 and they said they could only split the shisha 4 ways so we just paid a single bill, only later to find out we had an extra item added that was not ordered, accidents happen. The place is highly ventilated and has nice booths that allow the hookah to be placed in the center. Overal very nice, one of the cleaner lounges.

Khevish Ramudu

Great food . Excellent customer service Awesome shisha

Gurchamandeep Singh

It always love to go there. Love the ambience. Staff is friendly. Mostly Punjabi staff. Always crowded

Bilal

The service is ridiculously slow they need to hire more help and also serve the customers on time I would not recommend going here so many bad experiences. Shisha bar down the street Mazaj go there you won't have to wait to be served

Risma Begum

First time i visit this place Very good service.friendly staff as well.

Nil

Went to Fusion on a Thursday evening for my cousins birthday. Usually service is great but this time there were many new waiters, so the serving was very slow and lacking. However, the manager, Akash made a complete recovery to make it a memorable meaning.

kamaljit uppal

Amazing atmosphere along with excellent customer service. Hands down one of the best shisha places I've been too. Defiantly recommended

shrruti bhatt

Good vibe, love the patio and the lights

h K

Known for their shisha flavours and subpar looks, the Fusion Lounge of old is no more. Fusion has finally been welcomed into the 21st century with a tasteful renovation. They have decent shisha options and food, and a better ambiance. This is probably the best looking shisha lounge in the GTA. The shisha sometimes comes out extremely harsh, but this is infrequent. All in all, 4/5.

Mahnoor Naveed

Have the best chai!

ushbah fayyaz

Always a great experience, Gagan was very helpful and accommodating to our requests!

Raghav Sharma

The mangement is excellent, they make sure they give quality service to all their customers. Best lounge in the GTA hands down

Omer Khan

Great big location and it's decent but the ventilation is really bad here and they need to update or have a good ventilation system. We walked in and you could see smoke everywhere, even though it's a hookah place other hookah bars have ventilation systems that aren't like here.

Faraz Khan

Garbage customer service extremely poor and insulting i will never go their again and will not recommend to any one. When closing time they start snatching sheesha to make people go. Very disrespectful place. They deserve negative start.

Balraj Kullar

Great place to hang out with some friends. They got good ventilation so you won't be hovering in a cloud. Fusion fires are a must

manveer vlogs

Good service spl. Thanks deep ????

manpreet sohal

poor service... wastage of time and money

DINA AL KADMANI

Great service, the shisha is amazing there and the drinks as well especially the Mojito loved it !!!! all the servers are professional and friendly... you should definitely visit this place. Great job !!!

Umang Detroja

Generally busy on weekends so there will be some waiting. Nice place to hangout and chill. I go once in a while, never had any bad experiences.

Vinit Anand

very good services. specifically #Gagan brother is too good and helpful and professional staff .

armaan shirazi

The breast chicken burger not cooked properly - was really hard and chewy; the burger itself were really DRY; the Humus too were not truly Arabian had a lot of herbs kinda stuff in it - not a good option for someone who knows and loves humus from the arab side; However the Veg spring roles were nice; french fries are good Hope this helps u guys to pick better option in their vast menu ????????????????

Zara Mohamed

I come here atleast once or twice a week. Great customer service. Staff and management are really attentive and helpful. Amazing shisha, music and food!

Deep Patel

Their flavor is so inconsisetent but most of the time it is decent But even though I am a regular customer. Staff isn't as friendly when we say the sheesha is strong or harsh or isn't done right

Monika

Came to this hookah lounge with my family while being on a trip. The food isn’t bad and ambiance is nice, but the hookahs and service are awful: there is absolutely no signage or notice stating that they will SNATCH the hookah pipe away from you fifteen minutes prior to their posted closing time. They overcharge for their poor flavours and cheap quick-lite charcoals. Their business process is poorly managed, and will continue to cost them customers. When we inquired as to why they were taking the hookahs away by force, they told us it’s management’s policy. If such an absurd policy is to be in place, do your customers not deserve to be informed at the least with signage???

Abhishek Bajaj

First time checking it out, great experience, food and shisha are good and staff check up on you frequently.

Gulraiz Hanif

Best shisha in sauga hands down. Only place to serve authentic pakistani shisha flavors like paan rasna

Stacey Aguiar

My sister visited this place with a family friend. The night raptors one. While my sister went up to pay for the bill she collapsed and passed out. paramedics where called and she was brought to the hospital. When she arrived at the hospital they started running tests on her. In the middle of that the doctor found out from the paramedics that when they where in there removing my sister there detectors on there vest went off. There was a carbon monoxide leak. My sister was poisoned from it. She Was more toxic then our family friend who was with her. My sister almost lost her life from what the doctor continued to tell us. We are very lucky to have her here with us. Now reason for this review is this place did NOT have detectors to let them know of this type of leak. A life was almost lost because of this. Now with our family friend who had it mild and had to be out on oxygen , now imagine all the other people who was exposed to it. If you where at this place thag night. Go see a doctor to make sure you are ok. Another reason for this post is I tried to make a comment on there instagram and tell them what happened and they deleted the post. Then I went back and tried again they deleted the pic and post. So I tried one more time and guess what they blocked me. I’m sorry but what type of people do you have managing this place. Reading the comment knowing a life was almost ended from this place. Could of at least said sorry for what happened noooo they deleted me. Now if that doesn’t show how horrible this place is then I don’t know what is. It’s not right for what happened to my sister. All of this could of been prevented of this place had those detectors. And just so this place knows I have screen shots from trying to leave a review on IG and the. Being deleted and being blocked. I think what you guys did says a lot. Very lucky to have my sister here with us.

Tushar Sangar

Had good experience with fusion lounge. The food was good and Gagan was very polite and helpful throughout and gave us great service.

Jaskirat Maan

Had a great experience. The staff was really nice. Management was really great. I think the guy I talked to was Akash, I must say he was managing everything really well.

Ali

They need new management, the guy with the man bun is a terrible host. He's been rude on more than a few instances to my friends and I, don't recommend. Try kemuri lounge in Vaughan, a lot quieter and better vibes.

Ameer Khan

Came here with a group of friends Served by a guy named Sagar, service was amazing. I recommend this place to anyone who likes shisha in a good atmosphere

Mig Really

Very busy on Saturday nights, but decent menu. Very brown crowd if you know what I mean

Yogindra Chanchall

Great service staff are nice and welcoming , shisha nice & food good

P G

Great costumer service, friendly staff. 5+ stars

Zeeshan Haider

Amazing service , Tasty food & affordable price . They have plenty options for shesha flavours.

Nikita Jariwala

Amazing renovation!! Great decor. Good staff. Really going after the chic and classy vibe which is really interesting/nice/unique for a shisha place. Shisha was made well and strong. Ice pipes are nice. Extra coals are free. Have cards available for play. Fusion fries are very good. The ground chicken patty in the burger is very good but the burger itself is not really worth the price. Overall a great place for shisha, Will definitely go back.

Umeed

Food is pretty good. Prices are pretty good. Shisha is okay (so far only tried gummy bear, and paan shisha), their coconut coal is a bit pricy to use but burns well. Atmosphere is great though. 5* bcuz overall I am very satisfied and have returned multiple times.

Uzair Shah

Super Rude Customer Service ???????????????????????????????? I have been to Fusion a number of times but there is a polite way of talking to the customer. You can't SCREAM on the customers if you have a bad day. I lifted the shisha and the customer service manager was shouting saying that it is a $500 Shisha and if it breaks i need to replace. Completely UNACCEPTABLE.This isn't the right way to interact with customers. Especially if you are a manager not setting the right example. A BIG NO NO on the customer service. Fusion needs to improve,value and respect customers. Completely disrespectful behavior. SUPER DISAPPOINTING EXPERIENCE.

Ivette P

I have been going to this place for years now. They have great and attentive servers with awesome homemade pizzas and super delicious shakes. Great place for a Saturday night, great atmosphere and chilled with awesome music. A hidden gem for sure!

Gautam Saini

I've been here multiple times and it's always an amazing time. Never disappointed with the service or shisha. Amazing vibe and music. Also the fries are really good. Definitely would recommend Fusion.

SS103 s

Amazing service with fusion, foods amazing, the hosts are amazing, washroom amazing, shisha amazing, crowd amazing, amazing all around love this place. Can’t get better we need drake to come through and do some shisha here

Sam Sharma

Fusion is my go to spot for shisha . The atmosphere here is also great, nice and clean. Must try the new items on the menu . The food here is fantastic and as for customer service all of the servers at fusion are extremely polite. They’re constantly checking up on all customers to ensure everything is okay . Service is fast here too you don’t have to wait forever for your shisha to be brought to you

clara

I love this place I come with my girl all the time! The shisha is great and plenty of flavors to choose from. The food and desserts are awesome too, they have whatever you’re craving whether it be quesadillas, burgers, pasta, steak, shawarma, they have it all and no matter what you order it tastes good. They also have deep fried oreos and deep fried mars on their dessert menu which is so unique and honestly my favorites. We always get served by Jasmine and we love her! She’s super attentive and so sweet! We always look forward to seeing her everytime we come here!

RoRo

Always a good experience when we go here. Service can be slow sometimes, but that’s expected as it’s quite busy. Smoke is always great!

Shivain Jindal

The vibe is really nice up there and the server DEEP is very polite and helpful.

S Anderson

Great customer service. Employees are provide quick and prompt service. Food is excellent as well. Highly recommend this spot to all my friends and family.

Parminder Singh

Good Food with food Quality Desi Chai and Chicken Tikka is legendary must try. Staff is very friendly and helpful.

Saad Khan

Deep was an amazing host! He provided exceptional service and facilitated us through out. Keep it up!

Abhishek Sisodia

Good place for shisha, with a good ambience and a good selection of flavours. Shisha is always good. The paan flavour with ice pipe is definitely recommended and is one of their popular and best flavours. Edit: Reducing my review to 1 star. This place is quickly going downhill. The staff has developed a lot of bad attitude. The shisha itself is still good but the customer service is horrendous. The staff is rude, it takes forever to get seated and to get service. When the servers actually come over, they behave like they are doing huge favour by serving the customer. During NBA final, this was the only place charging cover. They failed to mentioned this on the phone. No bars, restaurants or other shisha lounges were charging cover. Do yourself a favor and go to other shisha places in the area.

Business Hours of Fusion Lounge in Brampton

SUNDAY
4 TO 11PM
MONDAY
4 TO 11PM
TUESDAY
4 TO 11PM
WEDNESDAY
4 TO 11PM
THURSDAY
4 TO 11PM
FRIDAY
4 TO 11PM
SATURDAY
4 TO 11PM

PHONE & WEBPAGE

Fusion Lounge en Brampton
View Phone Number
View WebPage

PICTURES






Others also saw
The Rose Brampton
The Rose Brampton
Night Club - Brampton

Performing arts theater

DR Hookah Social Lounge - BRAMPTON
DR Hookah Social Lounge -...
Night Club - Brampton

Hookah bar

Spot 1 Grill & Music Hall
Spot 1 Grill & Music Hall
Night Club - Brampton

Restaurant

Bowlero Brampton
Bowlero Brampton
Night Club - Brampton

Bowling alley

Moxie's Grill & Bar
Moxie's Grill & Bar
Night Club - Brampton

Bar & grill