Hey Guys. I felt responsible for leaving this review for this location because we had such terrible time when we went over there for our daughter's birthday party. Her 6 friends and parents came. We we promised the party room which was downstairs and our party was booked for 2 hours. First hour for cake and presents and 2nd for bowling. When we went there they actually moved the cake time from 2:30 to 3:30 without asking even though I called in the morning of the day of the party to make sure everything is in place. They assured me that everything is okay. And when I told them that they made the mistake, they didn't give me the birthday party room which is downstairs, they moved our party to the bar upstairs. Where everyone was in and out holding drinks and kids were running around and going upto the bar also which was so uncomfortable. One guy almost spilled the drink on the kid. All the parents seemed unhappy with me since that isn't the environment for a 6 years old to be in. That bar had two entrances, one from the main door outside and one from the bowling area. And people were in and out every second. It was crazy. We were not able to enjoy the party at all. Since we had to make sure that kids are safe. Lighting was obviously wrong for the occasion. It was so dark. The photos and videos came out not good at all. The food was late since they booked it on the wrong time. Kids were sitting hungry. The passes were not given also which came in the package. think they like to entertain the big party only , if you are just someone like me just with 6-7 kids coming to the party, it might not be the place for you. I wish I had read the reviews first. When I called the next day, talked with the manager, he was understanding and asked me to come and get the refund but I was too busy to go. Then today I think it was the owner of the place , he told me that the manager overstepped his boundaries. I really didn't care about the refund otherwise I could have rushed to the place, it was the tone of the owner who just called me. He was rude and demeaning. He asked me what is so wrong if the kids were having party in the bar area. And they can actually move the place of the party. When I said that I wasn't informed that the place isn't available anymore, he said to me, "but you still celebrated your daughter's birthday here right?" I was surprised. I asked what else could I have done since I booked that place and kids and parents were coming in. I couldn't change the venue 5 mins prior to the party and he laughed and said that he doesn't understand any of this. He said if you book the place, it is an unsaid thing that that they can change whatever. Clearly he is unapologetic, rude and demeaning. I felt disrespected just talking with him on the phone. After every sentence he kept saying, " What else" ? Like he cant seem to understand the problem . So he told me that place and timing can be moved. If you are going there, you are on their mercy even though you are the one paying.I don't even want to give one star to this place but can't do that. I will obviously wont go there and give this mean and disrespectful guy anymore business. And warn my friends and family as well. Like they say "every penny counts".Save your money, time and peace .Thanks for reading