Had our jackets in coatcheck given away by the staff members at pink to another customer. Heres the full story if you care to read..
Went to pink on a saturday around 11, usually NEVER coat check but my friend insisted we do..so as we were talking to a friend by the upstairs entry door where we were waiting inline for coat check we walked up to the desk and were told that "the guys infront of us covered our jackets" we replied saying we were not with those guys and wernt sure who they were.. at this point my friend had already exchanged our jackets to them, we walked away still in confussion (later told by management there is no charge for coat check?).. we then headed down stairs to the tables. This is when my friend realized she could not recall receiving a coat check ticket or couldnt find one on her anywhere.. We paniced! Our other friend that was with us when we coat checked our jackets ran upstairs to try get our jackets back or to see if a ticket was left (hadnt bin more then 10 mins since we coat checked our jackets) they said no and refused her our jackets without a ticket number. In this time we went to talk to head security, voicing our concern for our jackets and that we had no ticket to retrieve them, he assured us our jackets would be fine and wouldn't go to coat check with us.. we weren't sure what else to do other then trust his word at this point but I DID NOT have a good feeling and told my friends this.. at the end of the night we were forced to wait until everyone had got their jackets.. there were maybe 7 or 8 jackets left hanging, but not one of them were ours.. we were reassured again by the same head security that he would check the cameras and get back to us by Wednesday.. that day passed, I contacted the manager at pink on friday she claimed she knew nothing about the situation ALTHOUGH she was there when we discovered our jackets were gone..she was told the situation too, she KNEW how upset we were..anyways she basically passed me off to the headof security (the one we dealt with that night) she sent him a text to contact me.. he didnt, I had to track down his number and call him personally.. he told me over the phone that he checked the cameras and knew who took our jackets, that they were regulars there every weekend. He told me that he would talk to them Friday/Saturday and get our jackets back he seemed confident in this. I texted him monday asking if he had got our jackets back, no reply I tried calling him twice throughout the week leaving messages, the weekend passed AGAIN and still nothing, finally was told by both manager and head security that I should do a police report and they can request the video tape because coat check is free and its our responsibility for our own jackets and tickets..so here I am having to replace my new $160 TNF jacket and my friend replacing hers..when we CLEARLY tried to avoid this whole situation from the very start..(We think it was the guys infront of us that ended up with our ticket) Regardless I won't be giving them anymore of my money! Really unfortunate and extremely unprofessional night club!!