Here you have all the opinions of people like you who consumed the products and services of McDonald's (Museum) around Sainte-Anne-de-Beaupré territory (Canada).
Right now the firm has a score of 3.3 stars out of 5 and the score has been calculated on 127 reviews.
You may have noticed that the average score it has is discreet, and it is founded on a very large number of reviews, so we can conclude that the evaluation is quite reliable. If many people have bothered to rate when they've done well, it works.
You know that we do not usually bother to put opinions when they are correct and we usually do it only if we've had a problem or incidence...
This Museum is classified in the category of Fast food restaurant.
Long service
Nice but a little crowded. Anyway no problem at all.
Correct!
Nice branch
This is one of the slowest service McDonalds ever. And I’ve tried twice.. same thing every time. Waiting 20 min+ for egg McMuffin and coffee, after ordering, is simply unacceptable...
McDonald's - the taste of magnetizm
(Translated) Very bad service! Worst McDonalds I've seen! Extremely dumb staff! School is starting again and it seems, also look for people in the shop if you don't like customer service! ???? (Original) Très mauvais service! Le pire mcdo que j’ai vu! Personnel extrêmement bête! L’école est recommencer et sa paraît, y cherche aussi des gens dans les shop si tu n’aime pas le service à la clientèle! ????
They spoke English and gave us freshly fried fries ! My kid loved it .
Fast !
(Translated) Ordinary experience ... from one the halls ate close .... from two young girls at the drive-thru no smile and no hello. Please a hello especially from a corner where you receive several little travelers would be appreciated ???? (Original) Expérience ordinaire...de un les salles a mangé fermer....de deux les jeunes filles au service au volant aucun sourire et aucun bonjour. Svp un ti bonjour surtout ds un coin que vous recevez plusieurs petits voyageurs serait apprécié ????
As expected, fast and good value
(Translated) Yet another bad experience at this McDonald's. Dumb employee with no customer service base, doesn't come to a solution and responds with nastiness and attitudes to customers, doesn't want to take the time to fix my problem. I hope that your business will be run by competent people in the future and that this kind of situation does not happen frequently. (Original) Encore une autres mauvaise expérience à ce McDonald. Employé bête et sans base sur le service à la clientèle, n'en vienne pas au solution et réponde avec méchanceté et attitudes au clients, ne veut pas prendre le temps de régler mon problème. J'espère que votre entreprise sera gérer par des gens compétant à l'avenir et que ce genre de situation ne se reproduit pas fréquemment.
Very dirty
(Translated) 10 minutes to wait for the order and there was no ice cream option available (Original) 10 minutes pour attendre la commande et il n’y avait aucune option de crème glacée disponible
Large place. Clean and fast service
Very busy with Spring Break..
Loving it
Not staffed properly for the long weekend in a tourist area.
slow service and mixed up orders
Employees were rude while I was paying cash, extending their debit machine towards me and when she saw I had cash she rolled her eyes.
Wow
Nice
Nice place for eat out.
Reliable fast-food
McDonald’s is our go to place for breakfast when we travel. This McDonald’s was very disappointing. No smile by the cashier or the manager that served us. The condiment station was empty and ketchup all over. The garbages were full from the night before. The tables were not wiped down. We were there at 8am. I expected it to be clean. No night crew?
Good
Very slow service (
Dirty and poorly kept. We were served and the food was fine but the restaurant was a mess. Garbages overflowing, both ketchup dispensers were broken, dirty trays and garbage all over the restaurant. As well, someone had dropped a smoothy on the floor in the middle of the drink area and it stayed that way for the entire time we were at the restaurant which was about 30 minutes. A puddle of smoothy in the middle of the floor! This should never be allowed to happen. Sunday night or not, this should be cleaned up immediately.
Regular McDonald's place
Fast food
(Translated) Quick service and my meal was hot. (Original) Service rapide et mon repas était chaud.
Standard
Junior chicken best.
Takes forever to get your food...
Excellent
Normal
Usually, long time waiting the orders.
The usual deal but very clean and conveniently located. Staff was friendly and even with my limited French I have no problem getting service
Service
Very clean. Fast service.
(Translated) We ordered 6 sandwiches for lunch, 1 large coffee and 2 small juices. After many difficulties to be understood for the order, we advance to the 2nd window without being too sure that it is there that we must be. A girl without any smile hands us the payment terminal and goes to take another order. It is very cold outside and my spouse waits for 5 minutes with his arm extended with the machine, the window open and the children freezing inside the car. The clerk, without smiles, comes back for the machine and rolls her eyes when my partner points out that it's cold. We close the window and after a few minutes, the same clerk, still without a smile, hands the order without a word or hello. We only have 3 napkins for 2 adults and 2 children. My spouse asks me for the bill to file a complaint and, surprisingly, no bill in the bag. Really, disastrous customer service. (Original) Nous avons commandé au service à l'auto 6 sandwichs déjeuner, 1 grand café et 2 petits jus. Après bien des difficultés à se faire comprendre pour la commande, nous avançons au 2e guichet sans être trop sûr que c'est bien là qu'on doit être. Une jeune fille sans aucun sourire nous tend le terminal de paiement et s'en va prendre une autre commande. Il fait très froid dehors et mon conjoint attend pendant 5minutes le bras tendu avec la machine, la fenêtre ouverte et les enfants qui gèlent à l'intérieur de l'auto. La commis, sans sourire reviens chercher la machine et lève les yeux au ciel lorsque mon conjoint lui fait remarquer qu'il fait froid. Nous fermons la fenêtre et après quelques minutes, la même commis, toujours sans sourire, tend la commande sans un mot ni bonjour. Nous n'avons que 3 serviettes de table pour 2adultes et 2 enfants. Mon conjoint me demande la facture pour porter plainte et, surprise, pas de facture dans le sac. Vraiment, service à la clientèle désastreux.
Very busy, spoke English , quick service
Standard as always
Pass at 17h15 at the drive thru no body else than me . order a big Mac trio meal changed my French fries for a poutine and 6 mcnuggets . order in French my first language . the girl could not understand cuz her mic was not working well could not understand her . ask her to change her battery or mic but did not happened. Then when I arrived 2 min after at the paying and service widows I waited until 17h25 for finally they ask me to move to the waiting area waited another 5 minutes. So it took 15 minutes to get my meal when nobody in line in front of me. Been in others mcdo with long lines up and takes less times waiting. And got no fork in my bag for my poutine. How do you expect someone to eat French fries with full of gravy on eat without a fork! I am very disappointed of my visit. And I m from château richer don't if I will go back there... With that kind of service
Ice cream was so soft it was like a milkshake instead of a sundae :( staff was goofing around instead of preparing our order, six orders behind us and they were chatting instead of working
Good !
I ordered a Mc double basically got a cheeseburger and the wait time was pretty long
(Translated) The interior of the restaurant is closed due to the lack of employees, so no access to the toilets and in addition people knocked on doors locked thinking they could go to land and order .... SORRY !!! (Original) L'intérieur du resto est fermé dû au manque d'employé, donc pas accès aux toilettes et en plus les gens se frappé à des portes barré pensant pouvoir aller aux terre et commander....DÉSOLANT !!!
The location is practical, but only available at drive-thru so not a lot more to say...
Good coffee, busy
Great place
your typical McDonald's pretty clean, good food, but i suggest you know a bit of french. also i recommend chicken burger????
Fast food
Verry kind staff.
(Translated) We CANNOT eat in-place drive-thru only, so if you don't have a car you can't go????♂️???? (Original) Nous ne pouvons PAS manger sur place service au volant seulement, alors si vous n'avez pas de voiture vous ne pouvez pas y aller????♂️????
Friendly staff and very professional manager! Food have reached Mac's standard.
(Translated) Very unhygienic place, the tables are not picked up, the bins are overflowing, young students are working in the evening without supervision. Do not want to eat on the spot, we left. (Original) Endroit très insalubre, les tables ne sont pas ramassées, les poubelles débordent, jeunes étudiants travaillant de soir sans supervision. Ne donne aucune envie de manger sur place, nous sommes repartie.
It's a McDonald's
Horrible service, crazy ppl at the counter, shouting very rude at all customers. Avoid this McDo!!!!!
The workflow is bad. Young staff do not seem to be able to handle large amount of orders during lunch hours
Very good
Overpriced. Small portion and the $6.75 glass of wine was served in a plastic cup. Asked for a piece of cornbread and was told no because we didn't order a dinner but both our meals were more expensive than the dinner meals. Our bill was almost $60 and you would expect glassware and not plastic cutlery. Won't go back
(Translated) It's not the brightest of the litter ???? Arrived at the intercom at 11:05 am because of the line Up, refusal to serve lunch ... Managed to convince them but do not want to sell potatoes for lunch + did not even manage to place the order correctly ... We are not from here too, Seriously could never ???? (Original) C'est pas les plus brillant de la portée ???? Arrivé à l'intercom à 11h05 à cause du line Up, refus de servir un déjeuner... Réussi à les convaincre mais ne veulent pas vendre de patate à déjeuner + ont même pas réussi à faire la commande correctement... Nous sommes pas d'ici en plus, Sérieux pu jamais ????
It was an excellent meal with delicious meat and absolutely gorgeous meat and beautiful meat in my mouth
Very good with non French but slightly confused
fast
Very good place to eat with youre friends and family.
Spotless. Great service. Next to Ste Anne.
Correct
Many tourists. Good place.
Clean new style McDonald's, was well maintained.
There was nothing better at the time
(Translated) There is only the drive-thru open. No sign at the door saying the dining room is closed on a Saturday. Disappointing. (Original) Il n'y a que le service au volant ouvert. Aucune affiche à la porte disant que la salle à manger est fermée, un samedi. Décevant.
Buff
Today (09Oct) our family were there and asked staff if we can dine in or not, and she said "no" without looking us, and locked the door. Staff attitude was so rude, racist and I wished I could take picture to show but she got inside quickly...
My first experience, many moons ago, with seeing Poutine on a McDonald's menu. When traveling, I make a point to always stop here.
Shame we can’t give it a minus star, terrible attitude from the servers and the place was filthy
Correct
Honestly, very slow. Waited for 10 minutes to order and another 7 minutes for two drink. In the end the vanilla chaï was just the neutral base for the slushy. When I asked about it, the employee answered with attitude that it was one. The cashier was good and patient.
It was clean and service was good as well.
(Translated) Go eat elsewhere it will surely be better ... Not even able to make a big mac when there are 3 cars at the drive-thru and the dining room is empty. I got a big mac with only the bottom floor done. The top a nice slice of bread placed on the middle ti bread. Not even a meatball nothing. Besides, tries to call and it doesn't even answer. Go straight there is much better on the coast. It was not the first time that I was disappointed but it was the last. (Original) Allez manger ailleur ça va sûrement être mieux... Même pas capable de faire un big mac quand il y a 3 voitures au service à l'auto et que la salle à manger est vide. J'ai eu droit a un big mac avec seulement l'étage du bas de fait. Le haut une belle tranche de pain posée sur le ti pain du milieu. Même pas une boulette de viande rien. En plus essaye d'appeler et ça répond même pas. Passez tout droit il y a bien mieux sur la côte. C'étais pas la première fois que j'étais déçu mais la c'étais la dernière.
Bon fast food
Horrific coffee . Like water. Service was also no good .
very fast !
Really good place staff was great food was great
Your basic McDonald's
Standard Mickey D! However big language barrier. We specifically asked for no bacon, yet there was bacon. No one was willing to take responsibility, and no one really knew English. With so many tourist heading that way, it would be nice for at least someone to be able to communicate in language other than French.
Its a Mc. Donald. Who doesnt like them.
The slowest McDonald's in Quebec
So long to be served...
Meal type
Good food. Just the usual McDonald's. Very clean and staff is friendly
1st time back in. Excellent service. By mistake sat at the wrong table. A worker..may be the manager said no problem. Nice
When u don't know what u really want to eat, McDonald always the best choice
(Translated) For 6 months, it's not as great ... Forgotten in the orders, errors, the last time the bag was torn at the drive-thru ... too full ... the management? So-so! (Original) Depuis 6 mois, c'est pas aussi top... Oublies dans les commandes, erreurs, la dernière fois le sac à déchiré au service au volant...trop plein... la gérance? Bof bof!
I Love McDonald's in general. But was only stopping there today for the washroom for my daughter and was going to buy food at the same time. But doors were locked. Only drive thru was going.
(Translated) They had a bad day I think, 25min for 5x mcflurry is still long hihi good day (Original) Ils ont eu une mauvaise journée je crois, 25min pour 5x mcflurry c'est quand même long hihi bonne journée
(Translated) The young girl made the baboon pcq my wife did not speak loudly .. moreover the salad was taken from an edge of the big Mac ... bad day because I always had good service (Original) La jeune fille a fais la baboune pcq mon épouse ne parlais pas fort.. de plus la salade était tirer d'un bord du big Mac... mauvais journée car j'ai toujours eu bon service
You know what they put on French fries in Québec instead of ketchup ? Mayonnaise. ????
(Translated) Very poor service mixed up order 4 times and did not want to let me speak to the manager. The service is really bad, they interfered with the order 4 times and they did not let me speak to the manager on duty (Original) Very poor service mixed up order 4 times and did not want to let me speak to the manager. Le service est vraiment mauvais ils se sont mêlée 4 fois de commande et ne m’on pas laisser parler au gérant de service
(Translated) Well mac, not the right kind of disgusting bread, not mendable trash (Original) Bien mac pas la bonne sorte de pain dégueulasse poubelle pas mengable
(Translated) Often oversights and errors in orders. Do not answer the phone. They give dog biscuits to our doggies, only positive point. (Original) Oublis et erreurs dans les commandes fréquemment. Ne répondent pas au téléphone. Ils donnent des biscuits pour chien à nos toutous, seul point positif.
Hope service in the restaurant improves after all the renovations. Drive through is usually fast and courteous
Take out
(Translated) Go elsewhere, the service makes us want to never go back (Original) Allez ailleurs, le service nous donne envie de ne plus y retourner
(Translated) Bad service, dining room and toilet closed while Quebec is in the green zone. I do not recommend this McDonald's (Original) Mauvais service, salle à mangé et toilette fermé alors que le Québec est en zone verte. Je déconseille ce McDo
Fast food. Bad toilets. Okay service.
Very friendly staff!
slow drive thru !
Nice food
(Translated) Good food Employ too young Lots of error (Original) Nourriture bonne Employer trop jeune Beaucoup d'erreur
Nice place
Dinner
We could not get the receipt or order number from the self serve machine.
Slow
Good food very nice staff
(Translated) Twice during the day around 2 p.m. at the drive-thru. We got a really stupid answer Do not answer our questions and very rude Finished for us (Original) A deux reprises de jour vers 14h au service au volant. On s’est fait répondre vraiment bêtement Ne réponde pas à nos questionnements et très impoli Terminé pour nous
Worst
(Translated) We stopped for a few minutes and bought some vanilla cones from the drive-through. We had prompt service despite the queue. (Original) Nous avons arrêté quelques minutes acheté des cornets à la vanille au service à l'auto. Nous avons eu un service rapide malgré la file d'attente.
Same of McDonald's
(Translated) Only one toilet in use because of the pandemic but very dirty I did not see anyone cleaning it. They closed half of the restaurant but for the open part still there I didn't see anyone washing the tables and chairs between each customer. Yet it should be part of the basic rules to follow. (Original) Seulement une toilette en service à cause de la pandémie mais très sale je n'ai pas vu personne la nettoyer. Ils ont fermé la moitié du restaurant mais pour la partie ouverte encore là je n'ai pas vu personne laver les tables et les chaises entre chaque client. Pourtant ça devrait faire partie des règles de bases à suivre.
(Translated) Very long service but this is normal with the western festival! Order exact and not too dirty compared to the number of people who had! In front of the magnificent cathedral of St Anne! (Original) Très long service nais c'est normal avec le festival western ! Commande exacte et pas trop sale comparé au nombre de gens qui avait ! En face de la magnifique cathédrale de St Anne !
Fast and easy. It’s McDonald’s burgers fries drinks. It’s a fast food
Nice terrasse outside
(Translated) Again very bad service this morning .... ordering error ... no invoice in the bag ... disorganized employees ... to browse Quebec is the worst McDonald's in Quebec .... unfortunately it is near home me... (Original) Encore très mauvais service ce matin .... erreur de commande... aucune facture dans le sac... employés désorganisé .. a parcourir le Québec c'est le pire McDo du Québec.... malheureusement il est près de chez moi...
Nice
Waited for 15 minutes at car pick up and decided to leave
(Translated) It's often up and down at this restaurant. This time the service was very good. The order was right. I really appreciated. (Original) C'est souvent en dents de scies à ce restaurant. Cette fois-ci le service était très bien. La commande était exacte. J'ai bien apprécié.
(Translated) Were 4 customers his took a good 5-7 min before he realized who had people at the checkout then wait to order. Then again to wait really too long to receive the food to finally have a cheeseburger no pickle or onion and everything was cold and the fries not salty. 6 teenagers to run a mdco not an adult ????♂️ it's a mess (Original) Ont étais 4 clients sa pris un bon 5-7 min avant quil réalise qui avait des gens a la caisse ensuite attendre pour commander. Ensuite encore attendre vraiment trop longtemps pour recevoir la bouffe pour finalement avoir un cheeseburger pas de cornichon ni oingon et tout étais froid et les frites pas salé pentoute. 6 ado pour runner un mdco pas dadulte ????♂️ c'est le bordel
(Translated) Very poor service, employees look at each other and do nothing instead of sending the orders (which are by the way ready in front of them). I waited 25 minutes for 10 croquettes and a fries, which they served me without salt. The places are very poorly maintained (there is food and garbage all over the ground). Next time I'll drive a few more miles to eat somewhere more disappointing, it's disgusting. (Original) Très mauvais service, les employés se regardent et ne font rien au lieu d’envoyer les commandes (qui sont d’ailleurs prêtes devant eux). J’ai attendu 25 minutes pour 10 croquettes et une frite, qu’ils m’ont d’ailleurs servies sans sel. Les lieux sont très mal entretenus (il y a de la nourriture et des déchêts partout au sol). La prochaine fois je ferai quelques kilomètres de plus pour aller manger à un endroit plus déçent, c’est dégoutant.
(Translated) Dirty messy outside. Waited 5 minutes to get vanilla milkshake. In the morning however excellent service. (Original) Sale malpropre à l extérieur. Attendu 5 minutes pour obtenir milkshake vanille. Le matin cependant excellent service.
Fast service
(Translated) Very poor customer service behind the wheel. Employee disrespecting customers. To be told stupidly: you have everything, you can go. When we answer, no in fact our drinks are missing. The employee yells at us to calm down. She did not put the bill so that we can file a complaint. Very frequent error in the orders, but we tell ourselves all the time that they are doing their best and we leave chances, but the lack of respect no, it does not pass. (Original) Très mauvais service client au volant. Employée manque de respect envers la clientèle. Se faire dire bêtement : vous avez tout , vous pouvez partir. Quand on répond, non en fait il manque nos breuvages. L' employée nous crie dessus de nous calmer . Elle n' a pas mis la facture pour que l' on puisse porter plainte. Erreur très fréquente dans lea commandes, mais on se dit tout le temps qu' ils font de leur mieux et on laisse des chances, mais le manque de respect non, ca ne passe pas.
Chaotic curbside pickup, waited for 30 minutes and no items delivered. DO NOT PLACE MOBILE ORDER AT THIS LOCATION.
(Translated) Slow service. Staff seem lost and in need of supervision (Original) Service lent. Le personnel semble perdu et en manque de supervision
(Translated) Strangely, some sandwich doesn't taste the same as other McDonald's (Original) Bizarrement quelque sandwich ne goûte pas la même chose que les autre McDonald's
Ok
Fast and cheap
(Translated) Worse McDonald's than I have been, the manager or the brow-tattooed shift supervisor should be out the door. Can't talk to customers, and disrespects customers a lot. If she doesn't like her job, she just has to let it go. In addition the restaurant is disgusting, no one picks up the tables and the toilets are disgusting. I ended up going to the tim, me, my partner and my four daughters. (Original) Pire McDonald que j’ai été, la gérante ou bien là chef de quart aux sourcils tatoués devrait être à la porte. Ne sais pas parler au clients, et manque énormément de respect aux clients. Si elle n’aime pas sa job, elle n’a qu’à la lâcher. En plus le resto est dégoûtant, personne ne ramasse les tables et les toilettes sont dégueulasse. J’ai fini par aller au tim, moi, mon conjoint et mes quatre filles.
(Translated) The service is poor. M handed over the order to another and in addition the person at the drive-thru is rude and no smile No apologies when I returned the order to get mine back. It is August 27, 2021 2 p.m. If the manager Take note of this, maybe review with this person how the customer service is done A former Mc Donald employee (Original) Le service est nul .M a remis la commande d une autre et en plus la personne au service au volant est grossière et pas de sourire Aucune excuse quand j ai rapporté la commande pour ravoir la mienne . C est le 27 août 2021 14h.Si le gérant Prend connaissance de ceci , peut être revoir avec cette personne comment faite du sevice client Une ancienne employé Mc Donald
Super
Nothing new under the sun.
Ownership needs to put more people on the schedule. Sunday morning in a tourist area only had 3 employees. They were doing their best but this is an ownership issue. Get involved!
(Translated) Service by poorly polite young girls ... 15 minutes of waiting and oops ... she gives my lunch to another person .... Mcdos are turned into factories for rude young people who believe that we are idiots pcq old!! Chouuuuuuuuu (Original) Service par des jeunes filles mal polies...15 mns d'attente et oups...elle donne mon lunch à une autre personne....Les Mcdo sont rendus des usines à jeunes impolies qui croient qu'on est des cons pcq vieux!! Chouuuuuuuuu
Good
(Translated) Ask for a quarter pound BLT .....B for Bacon L for lettuce T For tomato Instead of having lacked patience during my order with the ensuites, then, then maybe better LISTEN to BE able to make an order as requested (Original) Demande un quart de livre BLT .....B pour Bacon L pour laitue T Pour tomate Au lieu d'avoir manqué de patience lors de ma commande avec les ensuites , ensuite , ensuite peut être ÉCOUTER mieux pour ÊTRE en mesure de faire une commande tel que demandée
Very bad experience! The sign on the door indicates the restaurant opens at 5h. Accompanied by several unhappy people I waited until 6h only to be told that only TWO employees were on site. I asked when the restaurant would open? I was told "we are only TWO employees! !" I DO NOT RECOMMEND THIS PLACE!!
Parking lot coffee
Correct
There is more flies than employees
Good
as any other McDonald's
(Translated) Nothing works, M's service and the drive-thru app is on, but no one to deliver the orders. Go anywhere, but not there! (Original) Rien ne fonctionne, service de M et l'application commande à l'auto est activé, mais personne pour apporter les commandes. Aller n'importe où, mais pas là!
I will never refuse a mc coffee
(Translated) It's really more The taste From our Big Macs before Very disappointed (Original) C'est vraiment plus Le goût De nos Big Mac d'avant Très decu
(Translated) Although meals are not the best balanced (fat & sweet) the price of a food when you have a discount coupon in hand, allows you to eat ... even when you have little money on you :) (Original) Bien que les repas ne soient pas les mieux équilibrés (gras & sucré) le prix d’un aliment lorsque tu as un coupon rabais en main, permet de manger...même lorsque tu as peu d’argent sur toi :)
Ok
(Translated) Strict on the number of customers at the same time requires pandemic. Fast service. Pleasant sunny patio. (Original) Strict sur le nombre de clients en même temps pandémie oblige. Service rapide. Patio ensoleillé agréable.
(Translated) Closed auto control and mobile control not available. Difficult to access it with a trailer. The only option is to access the control in the car as a pedestrian! (Original) Commande à l'auto fermée et commande mobile non-disponible. Difficile d'y accéder avec une roulotte. La seule option est d'accéder à la commande à l'auto en tant que piéton!