Here you will see all the opinions of real people who are buying the services and products of The Boat Cruises Julien Cloutier (Museum) in the territory close to Percé (Canada).
To this day the firm gets a score of 4.3 stars over 5 and the rating is based on 127 reviews.
You may have noticed that it reaches an reviews average is very high, and it's based on a large number of opinions, so we can conclude that the assessment is very credible. If many people have bothered to value when they've done well with the service, is that it works.
You know that we do not usually stop to put tatings when these are correct and we usually do it only if we've had a problem or incidence...
This Museum corresponds to the category of Cruise line company.
(Translated) Terrible experience, our boat failed on July 20 near Bonaventure Island! If it was only that, at the limit. But no, the pilots did not find it useful to reassure us, to explain the situation where more basically to call the help. Instead of being evacuated, another boat came to try to unblock ours, even capsizing with passengers on board. As if that was not enough, there was no lifejacket under the seats as advertised at the beginning. Company to flee because obviously unable to preserve the lives of these passengers! A complaint is in progress. (Original) Terrible expérience, notre bateau s'est echoué ce 20 juillet près de l'île Bonaventure ! Si ce n'était que ca, à la limite. Mais non, les pilotes n'ont pas jugé utile de nous rassurer, de nous expliquer la situation où plus basiquement d'appeler les secours. Au lieu d'être évacué, un autre bateau est venu pour tenter de débloquer le notre, quitte à le faire chavirer avec des passagers à bord. Comme si cela ne suffisait pas, il n'y avait aucun gilet de sauvetage sous les sièges comme annoncé au début. Compagnie à fuire car de toute évidence incapable de préserver la vie de ces passagers ! Une plainte est en cours.
(Translated) I loved we had the chance to see humpback whales, seals and roquale in addition to a thousand seabirds and the captain gave interesting explanations during the cruises ???? (Original) J'ai adoré nous avons eu la chance de voir des baleine à bosse des phoque et des roquale en plus de millier d'oiseau marin et le capitaine donnais des explications intéressantes pendant la croisières ????
(Translated) Best way to get to Bonaventure Island. The cruise takes 1 hour to go, passes next to Percé Rock and goes around Bonaventure Island. The cruise is guided. Our guide was not very good. Some information was wrong when compared with the information in the Sepaq guides. You will have the choice to stay in the boat or land at Bonaventure Island. The stop at Bonaventure Island is certainly worth it during the summer season to see the gannets. Attention, you will have to pay the entrance fees to the park of the island once returned on the island. Allow three hours to get to the colony of gannets, do the Picnic and come back. Take the path of chemin-du-roy to return. You will see pretty houses, some of which are visitable. Once the island is visited, you will take the boat back to the city. The trip takes 10 minutes. (Original) Meilleure façon pour vous rendre à l'île Bonaventure. La croisière prend 1 heure pour l'aller, passe à côté du rocher Percé et fait le tour de l'île Bonaventure. La croisière est guidée. Notre guide n'était pas très bon. Certaines informations étaient erronées lorsque compare avec les informations des guides de la Sepaq. Vous aurez le choix de rester dans le bateau ou de débarquer à l'île Bonaventure. L'arrêt à l'île Bonaventure en vaut certainement la peine lors de la saison d'été pour voir les fous de Bassan. Attention, vous devrez débourser les frais d'entrée au parc de l'île une fois rendu sur l'île. Prévoyez trois heures pour vous rendre à la colonie de fous de Bassan, faire le Picnic et revenir. Prenez le sentier du chemin-du-roy pour revenir. Vous y verrez de jolies maisons, dont certaines sont visitable. Une fois l'île visitée, vous reprendrez le bateau pour retourner à la ville. Le trajet prend 10 minutes.
(Translated) To go around the rock and the island the cruise is quite perfect for the curious. if you do not like queuing watching the dock before you commit it can be long at times (Original) Pour faire le tour du rocher et de l'île la croisière est tout à fait parfaite pour les curieux . si vous n'aimez pas faire la file regarder le quai avant de vous engager ça peut être long par moment
(Translated) Apart from the lack of information regarding wait times on the platform before departure, when buying the tickets, the boat trip went very well. The crew was smiling and the waiting time between each ship was not too bad. We waited about 30 minutes on the platform despite a long queue. (Original) Mise à part le manque d’informations par rapport aux temps d’attente sur le quai avant le départ, lors de l’achat des billets, le voyage en bateau s’est déroulé à merveille. L’équipage était souriant et le temps d’attente entre chaque navire était pas trop mal. On a attendu environ 30 minutes sur le quai malgré une longue file d’attente.
(Translated) We were out of season (early June) so the departure schedule was respected and the same for the return from Bonaventure Island. Worthwhile tour (Original) Nous étions hors saison (début juin) donc l'horaire de départ fut respecté et de même pour le retour de l'île Bonaventure. Tour qui vaut la peine
(Translated) A pretty good experience to see the pierced rock from all angles and observe the birds of Bonnaveture Island, I recommend! (Original) Une assez belle expérience pour voir le rocher percé sous tous ses angles et observer les oiseaux de l'île Bonnaveture, je recommande!
Customer service could be better but overall very nice cruise. Amazing views! A must to do in the region.
(Translated) Disastrous experience. This company prides itself on their monopoly to sell you tickets despite the weather that will not allow you to land on Bonaventure Island and then they dare to claim that no refund is possible since they still have to make the tour from the island. Tour of the island remember that is mandatory in the purchase of the ticket and which ultimately only represents half of the service. In the end, $ 80 for a couple for a half-filled service that will allow them to continue to make profits at the expense of consumers. Once again we see capitalism at work in our society. What a pity that this will blacken the image of nature preserved by the Sepaq parks. (Original) Expérience désastreuse. Cette compagnie s'enorgueille de leur monopole pour vous vendre des billets malgré une météo qui ne permettra pas d'accoster sur l'île Bonaventure et ensuite ils osent se prévaloir qu'aucun remboursement n'est possible puisque ils ont quand même effectuer le tour de l'île. Tour de l'île rappelons le qui est obligatoire dans l'achat du ticket et qui ne représente au final que la moitié du service. Au final 80$ pour un couple pour une prestation de service à moitié remplie qui va leur permettre de continuer à faire des bénéfices sur le dos des consommateurs. On voit encore une fois le capitalisme bien à l'oeuvre dans notre société. Quel dommage que cela vienne noircir l'image d'une nature préservée par les parcs Sepaq.
(Translated) You MUST take this little excursion if you are in Percé. The photos you take will never be more beautiful than the memories you keep of them. (Original) Vous DEVEZ faire cette petite excursion si vous êtes à Percé. Les photos que vous prendrez ne seront jamais plus belles que les souvenirs que vous en garderez.
(Translated) The cruise was beautiful but the customer service left something to be desired. The lady at the checkout was very rude. Buy your tickets online if you can (Original) La croisière était très belle mais le service à la clientèle laisse à désirer. La dame à la caisse était très désagréable. Achetez vos billets en ligne si vous le pouvez
Really great experience.
Great views of Perce Rock and the bird life of Bonaventure Island. Loved the cruise.
(Translated) Party with the employees of the island in the morning .... 4 people on board away from the crowd! And for those who complain that it's moving ... It's a boat! Not a pool table! We will have read everything anyway! :) (Original) Parti avec les employés de l'Ile le matin....4 personnes à bord loin de la foule ! Et pour ceux qui se plaignent que ca bouge...C'est un bateau ! Pas une table de billard ! On aura tout lu quand même ! :)
(Translated) In particular, we experienced a rather stormy return aboard the boat. The wind was facing us and clearly, a captain minimized the impact of the waves and allowed us to stay at the end of the boat. It would have been necessary to prevent and deny us access with this wind. Protect your children, I thought I would lose mine at sea. My sister (30) lost her footing to protect her 8 year old nephew and was badly injured. I feel guilty for leaving them in front of the boat. I know for a fact that he had a breach on the part of the captains and communications. At first glance, we should offer a life jacket in high winds and prevent children under 12 from the front of the boat. For the first time on a boat, it seemed banal as a day in the captain's attitude, which influenced us in the choice to be ahead and experience some splashing, but it was boilers of ice water and we have experienced the worst waves ever. Around 20 to 25 knots in a short time it got out of hand. I managed to return my children and my sister to safety ... well. ... the crew is super friendly and we surely learned a lesson and a new perception of how to handle the reckless. Shame on me! The accident report has been completed. Ps .: Did we get our money's worth? No ... finally ... I'm traumatized. (Original) Particulièrement, nous avons vécu un retour à bord du bateau assez houleux. Le vent nous faisait face et clairement, un capitaine à minimisé l'impact des vagues et a permi qu'on reste au bout du bateau. Il aurait fallu prévenir et nous interdir l'accès avec ce vent. Protégez vos enfants, j'ai pensé perdre les miens en mer. Ma soeur (30 ans) a perdu pied pour protèger son neveu de 8 ans et s'est fortement blessée. Je me sens coupable de les avoir laisser devant le bateau. Je sais pertinemment qu'il a eu un manquement de la part des capitaines et des communications. On devrait, à prime abord, offrir un gilet de sauvetage lors de grands vents et interdire l'accès aux enfants en bas de 12 ans au devant du bateau. Pour une première fois en bateau, cela semblait banal comme journée dans l'attitude du capitaine, ce qui nous a influencé dans le choix d'être en avant et de vivre quelques éclaboussement, mais c'était des chaudières d'eau glacé et nous avons vécu le pire des vagues. Environs 20 à 25 noeuds en peu de temps ça a dégénéré. J'ai réussi à retourner mes enfants et ma soeur en sécurité... well. ... l'équipage est super sympathique et on surment tiré une leçon et une nouvelle perception de comment gérer les téméraires. Shame on me ! Le rapport accident a été rempli. Ps.: on en a eu pour notre argent ? Non... finalement ... j'en suis traumatisé.
(Translated) The walk itself is of course fun. But here I would like to talk about the company itself, which is aware that it has a monopoly and wants to make as much money as possible. My partner and I are here for the summer and we work for a hotel in Percé. We advise our customers this tour every day. Despite everything, no consideration for us. We are treated as less than nothing because we do not understand a given information. One of the staff yelled at us in front of all the other customers on the boat. No respect !!! (Original) La ballade en elle même est bien sûr sympa. Mais j'aimerais ici parler de l'entreprise en elle même qui est consciente qu'elle a le monopole et veut gagner le plus d'argent possible. Mon conjoint et moi sommes la pour l'été et nous travaillons pour un hôtel de Percé. On conseille à nos clients ce tour tous les jours. Malgré tout, aucun considération pour nous. On est traité comme des moins que rien car nous ne comprenons pas une information donné. Un des membres du personnel nous gueule dessus devant tous les autres clients sur le bateau. Aucun respect !!!
I don't know what people are complaining about, the boat trip to the island was definitely the highlight of our trip to Gaspé. The trip takes about 50 minutes from L'Anse-à-Beaufils, not from Percé, as the pier in Percé is undergoing a …
Fun for everyone, I'm a local and I've been on the boats countless times~ Never get bored!
(Translated) I enjoyed the island tour, but there isn't much to see directly on the island. The tip-up signs are really out of place ..: a day without a tip is like a day without sun .. one hour is enough, but the other boat (the other company) employees seemed more friendly and smiley. I don't regret the tour, but I would not go back to the island and pay $ 8.50 per adult. (Original) J'ai bien aimé le tour de l'île, mais il n'y a pas grand chose à voir directement sur l'île. Les écriteaux incitatif à laisser du pourboire est vraiment déplacé..: une journée sans pourboire est comme une journée sans soleil.. une heure est suffisant, mais l'autre bateau (l'autre compagnie) les employés semblaient plus sympathique et souriant. Je ne regrette pas le tour, mais je ne retournerait pas sur l'île et payer 8,50$ par adulte.
(Translated) The landscape is magnificent view of the boat. Beautiful tower of Percé Rock and Bonnaventure Island. The sailors are very nice, it is easy to discuss with them. (Original) Le paysage est magnifique vue du bateau. Beau tour du Rocher Percé et de l'île Bonnaventure. Les matelots sont très agréables, il est facile de discuter avec eux.
excellent service!
(Translated) Super nice getaway! We went in June so less traffic, the process is simple, the ticket prices are very fair. The crossing is done very well, a guide informs us in English and French about the history of Rocher Percé, the birds and marine mammals that we meet on our route. Breathtaking shots, we see cormorants, gannets, razorbills, small and large seals. The boat approaches from elsewhere on the island on a few occasions so that the birds can be seen better. It is not too long and you can disembark on Bonaventure Island for a hike. The return journey is quick in 15 minutes. (Original) Super belle escapade! Nous sommes allés en juin donc moins d’achalandage, le processus est simple, le prix des billets est très juste. La traversée se fait très bien, un guide nous informe en anglais et en français sur l’histoire du Rocher Percé, les oiseaux et mammifères marins que l’on rencontre sur notre parcours. Des prises de vue à couper le souffle, on voit des cormorans, des fous de bassan, des petits pingouins, des petits et gros phoques. Le bateau s’approche d’ailleurs de l’ile à quelques occasions pour que l’on puisse mieux voir les oiseaux. Ce n’est pas trop long et l’on peut débarquer sur l’ile Bonaventure pour faire une randonnée. Le périple du retour se fait rapidement en 15 minutes.
(Translated) The staff is very friendly and the landscapes are unique! But I put 3 stars only because the trip is expensive, 74 $ for two people (and on the boat it is indicated that a tip for the staff would be appreciated in +)! And the boat is old and noisy. But in the end it was still nice. (Original) Le staff est très sympathique et les paysages sont uniques ! Mais je mets 3 étoiles seulement car le trajet est dispendieux, 74 $ pour deux personnes (et sur le bateau il est indiqué qu'un tip pour le staff serait apprécié en +) ! Et le bateau est vieux et bruyant. Mais au final c'était quand même agréable.
(Translated) Cruise done without problems, the staff friendly and going around asking if everything is going well and even offering bags for those sick at sea. Remember to cover yourself well because at sea it frets, in any case for those who want to spend the cruise on the top of the boat! (Original) Croisière effectuée sans problèmes, le personnel aimable et faisant le tour des personnes pour leur demander si tout se passe bien et propose même des sacs pour ceux qui sont malades en mer. Penser à bien se couvrir car en mer il fait frette, en tout cas pour ceux qui veulent passer la croisière sur le top du bateau !
(Translated) Almost $ 100 for 2 people but it's worth the detour, the gannets are very close to us. Pictures beautiful but must be in average shape to go around …
Asked for a whale tour.....got a ride to an island where I had to hike to see birds......NOT A SINGLE WHALE IN SIGHT. Specifically asked for a whale tour....got birds...and rocks. Not sure how the person selling the tickets confused the two.
(Translated) Nice welcome at the ticket office on the Percé wharf and on the boat. The Rocher Percé and Bonaventure Island cruise is interesting but deserves more information (visual support) to better enjoy it. Several choices of return time if you visit the park (Bonaventure Island). (Original) Bel accueil à la billetterie sur le quai de Percé et sur le bateau. La croisière Rocher Percé et ile Bonaventure est intéressante mais mériterait plus d'informations (support visuel) pour mieux en profiter. Plusieurs choix d'heure de retour si on visite le parc (ile Bonaventure).
This is the boat to Bonaventure Island and Rocher Perce. Good tour on the way. You'll treasure these memories to you die. Dress warm for the crossing if you want to sit outside. Sit outside if you can.
Richard is the best captain of Perce I highly recommend going for a boat tour with them ! Whales guaranteed !!
They gave a tour around Perce Rock and Bonaventure island before dropping us off. It took about 45 mins. If you get sea sick, I highly recommend you take something for it.
(Translated) Spent a day at the end of September 2020. We had trouble finding the place. The address is not good. I had to ask someone where to go. I had to go to a kiosk across the 132 to buy our tickets. The wharf is not yet open so the start is at Anse à Beaufils. The cruise costs $ 40 per person and lasts 1 hour one way. We go around Bonaventure Island to return to the Island wharf. We're not going near the Percé Rock. The boat staff explain to us what we see. We could see seals. Once on the island, we disembark and set off to explore the trails that lead us to the gannets. Very nice to see. There are many. We can have a good time watching them. The path along the cliff is very beautiful. One can see there original houses which are still there. The last departure from the Island is at 4pm. Return of 35 minutes to the Quai de Anse à Beaufils. Enjoyed our experience. (Original) Passé une journée fin septembre 2020. On a eu du mal a trouver l’endroit. L’adresse n’est pas bonne. J’ai du demander à quelqu’un ou aller. J’ai du aller dans un kiosque l’autre côté de la 132 pour acheter nos billets. Le quai n’est pas encore ouvert alors le départ se fait à l’Anse à Beaufils. La croisière coute 40$ par personne et dure 1 hr aller. On fait le tour de l’Ile Bonaventure pour revenir au quai de l’Ile. On ne va pas prêt du Rocher Percé. Le personnel du bateau nous explique ce qu’on voit. On a pu voir des phoques. Rendu à l’Ile on débarque et on part explorer les sentiers qui nous mène au fous de Bassan. Très agréable à voir. Il y en a beaucoup. On peut passer un bon moment à les regarder. Le sentier le long de la falaise est très beau. On peut y voir des maisons originals qui sont encore là. Le dernier départ de l’Ile est à 4pm. Retour de 35 min au quai de l’Anse à Beaufils. Bien aimé notre expérience.
(Translated) Excellent service, the staff are kind and courteous. The cruise was wonderful. We had a magical time! (Original) Excellent service, le personnel est gentil et courtois. La croisière était magnifique. On a passé un moment magique!
(Translated) Simply breathtaking and very good price (Original) Tout simplement à couper le souffle et ce a très bon prix
(Translated) Disastrous organization: the shuttles arrive and fill up randomly and without respect. We saw people miss their shuttle bus because we were picking up other people who arrived later, and therefore miss the next boat. In addition, the boats do not take into account the schedules, and leave once fully saturated. We are asked to wear masks for the covid, but we are piled onto the boat because I imagine they do not control the number of tickets sold. However, the boat ride was pleasant, and Bonaventure Island a beautiful park to visit. Advice: leave as early as possible in the morning to limit the poor organization that may disrupt your plans. (Original) Organisation désastreuse: les navettes arrivent et se remplissent de façon aléatoire et sans respect. Nous avons vu des gens rater leur navette car on embarquait d'autres personnes étant arrivés plus tard, et donc rater le prochain bateau. De plus les bateaux ne tiennent pas compte des horaires, et partent une fois bien saturés. On nous demande de porter des masques pour le covid, mais on nous entasse sur le bateau car j'imagine qu'ils ne contrôlent pas le nombre de billet vendus. Le trajet en bateau était cependant plaisant, et l'île Bonaventure un magnifique parc à visiter. Conseil: partir au plus tôt le matin pour limiter la mauvaise organisation qui risque de perturber vos plans.
Overpriced cruise. Extra $10 for the park at Bonaventure Island and the highlight of the island - the gannet birds are on the opposite side which requires 1 hour hike so if you take the 2pm boat, there is no time to get back for the last boat back at 4 pm :/ Even the boat ride was too bumpy, lots of people got sea sick as the sea was rough and 45 min trip 1 way was not smooth at all :/ No life jackets were provided and people were allowed to stand outside risking lives. Lastly, it was fully occupied, no proper measures were taken for COVID except mandatory masks. We thought it will be partially filled to take measures but was not the case as it was crowded. Not much info was provided by the crew about the gaspe rock and surrounding areas. Not taking this ride again.
(Translated) Beautiful cruise, full comments (Original) …
Good as always. My only prpblem is that sometimes the staff can be kinda rude. I understand that theyre doing long shifts but thats not ny problem.
(Translated) Simple to take a cruise in Percé, the information desk explained to us that, no matter where we buy our tickets, it's the same company. We were lucky enough to have an exceptional temperature and to sit upstairs. The …
Great company to see "LA PERCE",, very nice experience in the boat, to see the animal wild life and the nature!
Staff are really nice, I enjoyed my experience!
(Translated) Contrary to some reviews I have seen here, we had no problem getting on a boat, even in the middle of July. The staff were friendly, especially the representative of Sepaq on the boat and her interesting explanations. This is the best way to go around Bonaventure Island, which is a must. (Original) Contrairement à certains commentaires que j'ai vu ici, nous n'avons pas eu de problème à embarquer sur un bateau, même en plein juillet. Le staff était sympathique, surtout la représentante de la Sepaq sur le bateau et ses explications intéressantes. C'est le meilleur moyen d'aller faire le tour de l'Ile Bonaventure, ce qui est un incontournable.
(Translated) Small boat cruise around the pierced rock and the bonnaventure island with pond freaks and seals, it's just magical !!! (Original) Petite croisière en bateau autour du rocher percé et de l'île bonnaventure avec les fous de bassin et les phoques cest juste magique!!!
Think to let a tip of you liked it.
Fair price, nice ride to the bonneaventute island while showcasing and explaining the history of the percé rock and the island.
The trip to the island is a must for visitors.
(Translated) Friendly crew, however a bit pricey and charged extra for parking ($ 5 cash only). It was hot on the boat. I congratulate them on the obligatory mask, however it felt cramped and glued to each other on the boat and in the shuttle between the parking lot and the port ... (Original) Équipage sympa, cependant un peu cher et fait payer un supplément pour le parking (5$ comptant seulement). Il faisait une chaleur à crever sur le bateau. Je les félicite pour le masque obligatoire, cependant on se sentait à l’étroit et collé les uns sur les autres sur le bateau et dans la navette entre la parking et le port...
Very good bakery. But they only accept cash and local currency. Very difficult for tourists to shop here. We could not.
Ok
(Translated) Directed on the ground by cowboys without professionalism. Very very disappointed. We paid and booked our tour to Percé Rock and Bonaventure Island in person at the kiosk. I ask the counselor if we must arrive in advance for departure. She tells me that you just have to go to the dock at the scheduled time. As we move to the boarding place, 14 minutes before the scheduled time, we see the boat leave the dock and leave. The person in charge at the entrance of the wharf explains to us nonchalantly and I-foutism that it is because the "driver" did not want to make wait more people who were already present at the point of embarkation?!? The lady at the kiosk repaid us with dismay. We and other discontented families who had just experienced the same thing. (Original) Dirigé sur le terrain par des cowboys sans professionnalisme. Très très déçu. Nous avons payé et réservé notre tour vers le Rocher Percé et l’Île Bonaventure en personne au kiosque. Je demande la conseillère si on doit arriver d’avance pour le départ. Elle me répond qu’il faut simplement se présenter au quai à l’heure prévu. Au moment où nous avançons vers le lieu d’embarquement, 14 minutes avant l’heure prévue, nous voyons le bateau quitter le quai et repartir. Le responsable à l’entrée du quai nous explique avec nonchalance et je-m’en-foutisme que c’est parce que le « chauffeur » ne voulait pas faire attendre davantage les gens qui étaient déjà présent au point d’embarquement?!? La dame au kiosque nous a remboursé avec désarroi. Nous et les autres familles mécontentes qui venaient de vivre la même expérience.
(Translated) Very good experience! Beautiful nature! But I advise you I advise you to dress warmly, because the wind is very strong and cold on the boat ... (Original) Très bien expérience! Belle nature! Mais je vous conseillé Je vous conseille de vous habiller chaudement, car le vent est très fort et froid sur le bateau...
(Translated) Nice boat ride to see Percé rock and Bonanvemture Island. I appreciated the explanations as well as the tour on itself to allow passengers on both sides to see the rock well. …
Bilingual staff, very knowledgeable
(Translated) Superb cruise with Captain Julien! He even gave us the place where he buys his seafood ???? (Original) Superbe croisière avec le capitaine Julien! Il nous a même donné l'endroit où il achète ses fruits de mer ????
Great trip. They narrate in English after the French and for what seems a much shortened narration.The boat was large enough to provide confidence. You travel to both sides of Perce then around Bonaventure Island. You can get off at the island and catch a later ferry and enjoy the restaurant and some old buildings and a 6 km walk around. However there is a park fee for entering the island. The gate keeper was willing to trust me and my wife, seniors, to only use the restaurant but we paid our fee anyway and explored a little and enjoyed the ambience and the historical buildings.
(Translated) The service, in our case, was unsatisfactory. He was a boy (in our opinion) who surely was not of legal age to work. The tour to get to the island was satisfactory. I find it expensive, however. …
(Translated) Beautiful cruise except that we could not hear the captain's explanations when he spoke of the rock and the surroundings. (Original) Belle croisière sauf qu'on entendait pas les explications du capitaine quand il parlait du rocher et des alentours.
(Translated) Please note the staff do not respect the departure times. The boat leaves late and leaves the island before the scheduled time and leaves people on the quay. When we explain our situation, they laugh at us. Very disappointing... (Original) Attention le personnel ne respecte pas les heures de départ. Le bateaux part en retard et quitte l’île avant le temps prévu et laisse des gens sur le quai. Lorsque l’on explique notre situation, ils se moquent de nous. Très décevant...
This review is for the whale watching cruise not for the island trip. In a word, the experience was terrible, we saw very little and half of the passengers got sea sick. The crew could not care less about anything, they were not available for questions or concerns. Worse $80 spent ever. Not worth it. Also there are two companies that sell tickets for these trips, but in gact there is one operator so I will post this review to the other company as well
Took the last trip of the season this month to Bonadventure Island and it was the best cruise and best tourist moments ever. Boat is nice enough to give you an authentic feeling of sailing, there is a great narration in English and French and the prices are good. On this cruise, you get to see many whales, grey seals and the world's largest bird colony of its type. You can get off and explore the island too. Enjoyable.
Nice place to eat . Beautiful service too.
(Translated) Small boat trip to see the pierced rock and go around Bonaventure Island then descend. Do absolutely by passing Percé. Super price for $ 85 for 4 people 2 adults, 1 child 9 years old and 1 5 years old (free). The weather was exceptional, the reception just adequate but sufficient. Ideal point of view for taking magnificent photos! (Original) Petite balade en bateau pour voir le rocher percé et faire le tour de l'île Bonaventure puis y descendre. À faire absolument en passant à Percé. Super prix pour 85$ pour 4 personnes 2 adultes, 1 enfant de 9 ans et 1 de 5 ans (gratuit). La météo était exceptionnelle, l'accueil juste correct mais suffisant. Point de vue idéal pour prendre des photos magnifiques!
(Translated) Must do tour in Gaspésie! Don't miss going to Bonaventure Island! …
(Translated) Very nice walk. Very nice staff and captain, lots of interpretation on cliffs, birds, mammals. I had a great time. Thanks to the whole crew (Original) Très belle balade. Le personnel et son capitaine sont très gentil, beaucoup d’interprétation sur les falaises, les oiseaux, les mammifères. J’ai passé des supers beaux moments. Merci à toute l’équipage
(Translated) Boat that makes noise and pollutes damage in 2019 and for a place like the island of Bonaventure! (Original) Bateau qui fait du bruit et pollue dommage en 2019 et pour un lieu comme l’île de Bonaventure!
(Translated) Very nice and very impressive to see all these birds behind the island, to do. (Original) Très agréable et très impressionnant de voir tous ces oiseaux derrière île, à faire.
(Translated) We got tickets for the 1pm tour. Departure delayed by the late arrival of the boat then disinfection measures ... We understand. But it is unrealistic for a family with young children to think they can enjoy the island at this rate. We run on the trail, eager to finally arrive at the colony to be told immediately that the site is now closed and that we must run the other way so as not to miss the last boat. We had almost 2min30 to take photos. At $ 40 per ticket per adult and $ 18 per child, our short exhausting visit cost us no less than $ 138. To say that one feels scammed and cheated is weak. I'm looking for words to describe the situation. I do not recommend this excursion unless you start early in the morning. It is a shame to sell excursions under these conditions. (Original) Nous avons eu des billets pour le tour de 13h. Départ retardé par l'arrivée tardive du bateau puis des mesures de désinfection... On comprends. Mais il est irréaliste pour une famille avec jeunes enfants de penser pouvoir profiter de l'île à ce rythme. On cours sur le sentier, pressés d'arriver enfin à la colonie pour se faire aussitôt dire que le site est maintenant fermé et qu'on doit courrir dans l'autre sens pour ne pas manquer le dernier bateau. Nous avons eu pratiquement 2min30 pour prendre des photos. À 40$ du billet par adulte et 18$ par enfant notre courte visite éreintante nous aura coûté pas moins de 138$. Dire qu'on se sent arnaqué et floué est faible. Je cherche les mots pour décrire la situation. Je ne recommande pas cette excursion à moins de prendre un départ très tôt en am. C'est une honte de vendre des excursions dans ces conditions.
(Translated) Very nice tour of the Rock and the island, we saw seals and whales. On the other hand and unfortunately the quality of the speakers was quite average and we had difficulty hearing the narration. The price is also a bit high, it is not a so-called affordable activity, lasting an hour. (Original) Très beau tour du Rocher et de l’ile, nous avons vu des phoques et des baleines. Par contre et malheureusement la qualité des haut-parleurs etait assez moyenne et nous avions de la difficulté à entendre la narration. Le prix est aussi un peu élevé, il ne s’agit pas d’une activité dite abordable, pour une durée d’une heure.
(Translated) I was hesitant following the many comments that the boats were overloaded and that there was no distancing possible. However, the staff were very efficient; passengers are counted when they enter the boat (possibility of taking the next departure if necessary), the staff walked throughout the cruise to ensure that people were wearing the mask. There was even a public health inspector on board when we were there. Very satisfied with our cruise, we were able to be upstairs on the way back. It is greatly worth it (Original) J'étais hésitante suite aux nombreux commentaires à l'effet que les bateaux étaient surchargés et qu'il n'y avait aucune distanciation possible. Or, le personnel était très efficace; les passagers sont comptés à leur entrée sur le bateau (possibilité de prendre le départ suivant au besoin), le personnel de promenait tout le long de la croisière afin de s'assurer que les gens portaient bien le masque. Il y avait même un inspecteur de la santé publique à bord lorsque nous y avons été. Très satisfaite de notre croisière, nous avons pu être en haut au retour. Cela en vaut grandement la peine
Fantastic day around Perce Rock.
(Translated) Obvious lack of organization. The last departure for the island is at 2:00 p.m., although the return must be at 5:00 p.m. The fastest hike on the site is 2 hours, which leaves us only 10 minutes to see the Gannets (if we walk quickly of course). The staff are cold and 10 minutes after everyone has arrived at the birding site, they turn around and hurry to take our pictures. Also, he charges us $ 40 per person for the ferry, but the cost of hiking is not included. Don't forget $ 9 / person for hiking and $ 10 for parking. (Original) Manque d’organisation flagrant. Le dernier départ pour l’île est à 14h00, malgré que le retour doit se faire à 17h00. Le hiking sur le site le plus rapide est de 2h, ce qui nous laisse que 10 minutes pour apercevoir les Fous de Bassans (si on marche rapidement bien sur). Le personnel est froid et 10 minutes après l’arrivé de tous sur le site d’observation des oiseaux, ils nous retournent de bord et nous empressent de prendre nos photos. Aussi, il nous charge 40$ par personne pour le traversier, mais le coût du hiking n’est pas compris. Il ne faut pas oublier 9$/personne pour le hiking et 10$ pour le stationnement.
Had a great time taking this cruise of the Roche Perce! Highly recommended! …
(Translated) Super professional, the safety and well-being of passengers comes first. The cruise was canceled off, the sea was too hectic. We are going back this week. Thank you!!! (Original) Super professionnel, la sécurité et le bien-être des passagers passe avant tout. La croisière a été cancellée au large, la mer était trop mouvementé. Nous y retournons cette semaine. Merci!!!
(Translated) We came to Perce to go to the rock and the island but nothing specified on the site that the boat canceled the tour of the rock of Perce. We even called but even that no one mentioned. This morning we left to find out the departure times and we are told that the tour of the rock is canceled, the starting point is further than initially planned but that the price is still $ 40 more with a paid parking at $ 5 and access to the island at $ 9. Very disappointed and the information on your site should be reviewed. (Original) Nous sommes venu a Perce pour aller au rocher et l'ile mais rien ne precisait sur le site que le bateau a annule le tour du rocher de perce. On avait meme appele mais meme cela personne n'y a fait mention. Ce matin on est parti pour connaitre les heures de depart et on nous dit que le tour du rocher est annule, le point de depart est plus loin que initialement prevu mais que le prix est tjr de $40 en plus avec un stationnement payant a $5 et l'acces a l'ile a $9. Tres decu et il faudrait revoir les informations sur votre site.
(Translated) Very bad management of reservations (paper pencil) no computer no reservation by visa to ensure its place .... The madam receive phones one back of the other and not his fault forget not accomodation to have . We even …
(Translated) You absolutely must go around the boat and disembark on the island, it's simply magnificent! The walk is worth it believe me! (Original) Vous devez absolument faire le tour de bateau et debarquer sur l'île, c'est tout simplement magnifique ! La marche en vaut la peine croyez-moi!
(Translated) Nice cruise but with mist. Did not like the poor professionalism of the identified person from Public Health on the boat who played the bad clown during the safety instructions sending a very bad message, especially after an employee had threatened passengers to fire them if they did not carry not the mask during the cruise. The person who had to be taken seriously was no wonder then that some did not follow the instructions! (Original) Belle croisière mais avec de la brume. Pas aimé le mauvais professionnalisme de la personne identifiée de la Santé publique sur le bateau qui faisait le mauvais clown pendant les consignes de sécurité lançant un très mauvais message, surtout après qu’un employé avait menacé des passagers de les virer s’ils ne portaient pas le masque durant la croisière. La personne qui devait être prise au sérieux ne l’était pas donc pas étonnant que certains ne suivent pas les consignes!
(Translated) The boat tour of Bonaventure Island is worth it! The captain was very nice and explained to us well what we saw (details on the Percé rock, the history of the Island, the animals). We had the chance to see whales, seals, several birds. The hike to see the northern gannets is also worth it, it is very impressive. (Original) Le tour de l'Île Bonaventure en bateau vaut la peine ! Le capitaine était très gentil et nous expliquait bien ce qu'on voyait (détails sur le rocher Percé, l'histoire de l'Île, les animaux). Nous avons eu la chance de voir des baleines, des phoques, plusieurs oiseaux. La randonnée pour voir les fous de Bassan vaut la peine également, c'est très impressionnant.
(Translated) Very nice tour with a guide present our sides. In addition, the walk was possible after September 14! ... which is extraordinary …
(Translated) Nice excursion, The captain of the boat is excellent and the information on the fauna of Bonaventure Island is accurate and relevant (Original) Belle excursion, Le capitaine du bateau est excellent et les informations sur la faune de l’île Bonaventure sont exactes et pertinentes
Real good service
(Translated) Very professional. Popular shuttle service. Guided tour very interesting. (Original) Très professionnel. Service de navette apprécié. Visite guidée fort intéressante .
(Translated) Wonderful cruise. We see a lot of wild animals and the information given by the captain is very interesting (Original) Magnifique croisière. On voit beaucoup d'animaux sauvages et les informations données par le capitaine sont très intéressantes
(Translated) According to public health no bond mask with a group of 1000 people. Why am I forced to put on my mask during my cruise to Bonaventure Island with this company? (Original) Selon la sante publique aucun masque obligataire avec un groupe de 1000 personnes. Pourquoi on m obligé de mettre mon masque lors de ma croisières a l ile Bonaventure avec cette compagnie ?
(Translated) We bought tickets at 9 a.m. for 10:30 a.m. at the end of June 2021 and were told to show up at 10:15 a.m. on the platform. We arrived early and couldn't get on board because they had sold out tickets without counting. There are dozens of people who have been duped. We waited a long time, for nothing, with young children. Really disappointing. (Original) On a acheté des billets à 9h pour 10h30 fin juin 2021 et on nous a dit de nous présenter à 10h15 sur le quai. On est arrivés d'avance et on n'a pas pu embarquer parce qu'ils avaient vendu des billets sans compter. On est plusieurs dizaines de personnes à s'être fait avoir. On a attendu longtemps, pour rien, avec de jeunes enfants. Vraiment décevant.
Perfect experience Service was great, informative.
Lovely boat ride. Unfortunately only half the narrative was translated into English.
(Translated) We had a great time (July 28). Breathtaking landscape and interesting explanations of the geology and fauna of the landscape by the Sépaq representative on board. Only downside, we could not hear the explanations well (perhaps this is a decibel limit so as not to disturb the seabirds, however). Looking forward to returning in the future! (Original) On a passé un très beau moment (28 juillet). Paysage à couper le souffle et explications intéressantes sur la géologie et sur la faune du paysage par la représentante de la Sépaq à bord. Seul petit bémol, on n'entendait pas bien les explications (peut-être est-ce une limite de décibels pour ne pas perturber les oiseaux marins toutefois). Au plaisir d'y retourner dans le futur!
nice trip
Great staff, took us right to the whales. Boat was clean!
(Translated) An activity that I strongly recommend with the stopover on Île-Bonaventure-et-du-Rocher-Percé! (Original) Une activitée que je conseille fortement avec l'escale sur l'Île-Bonaventure-et-du-Rocher-Percé!
Love the experience on the boat and the island. Beautiful tracks and houses, the birds sanctuary, seals... unforgettable.
(Translated) A 1 hour tour of the island as well as a close view of the pierced Rock. (Original) Un tour d'environ 1 heure de l'île ainsi qu'une vue de près du Rocher percé.
(Translated) 2 of the boats are out of service, certainly not your fault, but then why sell us tickets without telling us that we will not be able to go to the island? It is enormously frustrating and incomprehensible (many of us could not get on board and stay at the dock). Why not plan more departures in this case? It's only a 15-minute crossing! And only 2 starts in the day, that's just VERY bad management. You just wasted our time on top of an unpleasant experience. (Original) 2 des bateaux sont hors service, certes ce n’est pas de votre faute, mais dans ce cas pourquoi nous vendre des billets sans nous prévenir que nous ne serons pas en mesure d’aller sur l’île ? C’est énormément frustrant et incompréhensible (nous étions nombreux à ne pas pouvoir embarquer et à rester à quai). Pourquoi ne pas prévoir plus de départs dans ce cas ? Il n’y a que 15 min de traversée ! Et seulement 2 départs dans la journée, c’est juste une TRÈS mauvaise gestion. Vous nous avez juste fait perdre du temps en plus d’une expérience désagréable.
(Translated) Wow the cruise was wonderful and the guides super friendly …
Nice tour for a better view of percé rock and Bonaventure island . Trip to both is 35$ only Bonaventure island is 25$ . Worth to do both as You get nice photo opportunities. Try to take the 9am boat as you have plenty of time to wander in the island . Keep in mind you need to take a boat become 2pm to get off at Bonaventure island if not you are Not allowed to get off. Get on to the upper deck for better version views . Everyone wants to do that so You need to get to the dock early for the line up .
(Translated) Received all the information by the very friendly gentleman at the kiosk when purchasing tickets. I also spoke to another very nice employee when we were in the queue to get on the boat and he gave us lots of great advice. The crossing and the return went very well! (Original) Reçu l’ensemble des informations par le très sympathique monsieur au kiosque lors de l’achat des billets. J’ai aussi discuté avec un autre employé très gentil lorsque nous étions dans la file d’attente pour prendre le bateau et il nous à donner plein de bon conseil. La traversée et le retour ce sont très bien déroulés!
Very poorly organized, they sold too many tickets, waited in line to have them in an rude tone no more room. VVwry cmver
I got a great view of the Perce rock. It's was very informative also.
(Translated) Pleasant and welcoming staff. No possibility of reservation. Tickets can be purchased at Percé in cash or by credit card. It is possible to buy seats at the dock of the cove a step-son when boarding but only in cash. Cost of $ 40 per person. Not all boats appear to be wheelchair accessible as there are several steps for boarding and disembarking. Due to COVID, boats do not circle the island, the crossing only takes 45 minutes and goes from dock to dock. Wearing the mask in the boat at all times. (Original) Agréable et un personnel accueillant. Pas de possibilité de réservation. Les billets peuvent être achetés à Percé en cash ou par carte de crédit. Il est possible d'acheter les places au quai de l'anse à beau-fils à l'embarquement mais uniquement en cash. Coût de 40$ par personne. Tous les bateaux ne semblent pas accessibles pour les fauteuils roulants car il y a plusieurs marches tant à l'embarquement qu'au débarquement. En raison de la COVID, les bateaux ne font pas le tour de l'île, la traversée ne dure que 45 minutes et va de quai à quai. Port du masque dans le bateau en tout temps.
Informative guides and beautiful views.
The worst possible experience using Boat tours. Very poor organized and not including anything besides transportation to the island, where you have to pay extra for the entry to the park. They're selling more tickets, than boat can hold and passengers should stay on the pier two hours more . When you finally get to the island you don't have enough time to see bird's colony, even if you run (average hiking to the place 2 hours loop)
(Translated) We had booked for a whale watching cruise. We were told to arrive 15 minutes before and when we arrived 45 minutes before !!! They told us that despite our reservation there were too many people !!! No need to make …
The only company to the rock perce and bird island.tours are little bit pricy.
A must do cruise
(Translated) Nice experience, first time to Bonaventure Island. Seal, gannets .... The only thing solved would be the misunderstanding when boarding ... We were sure we had missed our boat (in the line, several families were wondering) until we understood that we could embark as much in this one. of Julien Cloutier than in that of the Bateliers. (Original) Bel expérience, première fois jusqu'à l'île Bonaventure. Phoque, fous de Bassan.... La seule chose a réglé serait l'incompréhension à l'embarquement... Nous étions certain avoir manqué notre bateau (dans la file, plusieurs familles se posaient des questions) jusqu'à ce que l'ont comprennent quon pouvait embarqué autant dans celui de Julien Cloutier que dans celui des Bateliers.
(Translated) Very nice crossing / mini cruise. Breathtaking views. Room for everyone, but the best place is at the bow end! With the sound of the water and the wind, it was impossible to hear the explanations of the Parc Bonaventure guide. To do without hesitation! Combined with the Bonaventure Island hikes (Original) Très belle traversée/mini croisière. Des points de vue à couper le souffle. De la place pour tout le monde mais le meilleur endroit reste l’extrémité de la proue! Avec le bruit de l’eau et du vent impossible d’entendre les explications du guide du Parc Bonaventure. À faire sans hésitation! Combiné avec les randos de l’Ile Bonaventure
I gave 4 stars because the people that organized the waiting line were very rude otherwise I would give 5 stars. The crew on board were very nice and the whale watch tour was an unique and amazing experience.
We took the boat from Perce to Bonaventure Island, where you can get off and explore the island for an additional fee. The hikes on the island are between 45 mins and 1.5 hrs but be warned, this is only one-way. Some of the hikes are quite steep and one involves lots of stairs so assess your mobility before you pay the fee. There is also a restaurant with an excellent view of the dock. The boat ride to the island was very nice. They take you around Perce Rock so lots of photo opportunities there. The tour guide part of it was in both French and English but difficult to hear over the sound of the boat. They take you completely around Bonaventure Island which allows you to see the birds (one of the largest colonies) as well as seals sunning themselves and some of the old buildings. The dock is pretty at Bonaventure and you are allowed to take any boat back whenever you wish. One difficulty is that the ticket sellers for the boat cruise appears to be family members and the younger kids are not fluent in English. We were able to get by using an app on my husband's phone.
(Translated) Beautiful activity with beautiful view of Percé Rock and Bonaventure Island (Original) Belle activité avec de belle vue du Rocher Percé et de L'île de Bonaventure
Very cool