I bought a small vase 15 years ago when they were in their old location. Beautiful little vase that we as newlyweds purchased. However, the case cracked one day (Not dropped it just held flowers and water). Now in 2018 we took our kids to Niagara Falls so I decided to visit the glass place (since then they moved from the original location). I went to look around maybe for another piece when I heard the owner’s wife (Diane) talk about how their glass in lifetime. So, I explain to her what happened and she immediately starts giving me excuses and a attitude. First, she told me that I bought a Chinese knockoff, which I gladly told her unless you were selling knockoffs in your store then it not a knock off. Then she changes her excuse and said that Angelo's "partners" must have made the vase and they weren't of the same quality. Still I mention that as a consumer I still purchased the vase in your store you should stand up for any work that was completed there. Diane then asked that we email pictures so that they can verify the vase. It's been over a month and no response back. It's not even about the cost at this point (I think we paid 40-60 at the time) it's about their false claim that they stand by their work. So, if you decide to purchase something more expensive please be aware how you'll be treated should the glass not hold up.