Reviews of Windsor Truck & Storage Co Ltd (Moving Company)

Nicole Olsen

We had the most amazing experience with Windsor Truck and Storage. We were moving across country to Alberta and a little worried about all of the moving scams out there. Windsor Truck and Storage was a member of Allied moving vans. Fred came out to quote the move, h was courteous and helpful, the guys that came to pick up the load were fast and friendly and tagged absolutely everything so we had an inventory. They delivered on time and keep their price the same as the final quote. Honestly it was a pleasure working with them!

Viktor Vas

No complaints, Decent storage and moving company. Dealt with AMJ through here.

John

WTS arrived early and were amazing with the installation. Very courteous. Keep up the great work. Definitely recommend.

Shelby Mackie

If I could give zero stars, I would. All we needed was for them to pick up a damaged vanity we had purchased. To start, we were going out of town so I called ahead of time and left an alternate number to call between those dates if the pickup would be while we were gone. They ignored this and just called the original number on file, giving a 10 minute warning on a Tuesday that they would be there. A little unfair since most people would be at work anyways. Then when we got back I heard my missed messages and called to reschedule and was told my pickup would be the following Monday and they would call Friday with the specific time. After not getting a call, I called them again first thing Monday morning to find out that they actually weren't coming and they couldn't fit it on the truck. I was told they might be able to do Tuesday, which didn't work for us. I called a few friends and found something that could be at our house Tuesday for the pickup, and called back to let them know. I dealt with Ryan in the warehouse and I found him to be extremely rude and degrading. He was talking down to me the entire time and was not making any effort to schedule a new appointment. Trust me when I say to avoid this company. I never give Google reviews because I've worked in the service industry and I know people can be terrible, but I can't let this service go. They need to really work on their customer service, and perhaps consider a personel change (at least for who deals with the public, because that is who is the face of the company). I'll update if our vanity ever gets picked up.

Maine Fraime

Excellent service

Patricia Hutz

Excellent service. On time, efficient, careful and pleasant. Moving can be stressful, but this company made it easier. Thanks to Fred Baldwin for his detailed estimate, and to the three movers for a job well done.

Terry Simmons-watson

An outstanding moving company! Owner, Fred Baldwin, is very personable, professional, and makes the moving experience so easy. Robert headed our moving team, and took a potentially traumatic experience, and made it very pleasant and simple. The team worked so well together. Thank you so much for everything. Recommend this company without any reservations!

Mark Humphreys

We have been a client with WTS for 20 years. WTS has helped our company move items to and from points throughout Canada. Everyone at WTS knows this business inside and out. You only need to make one call. WTS will save you time, money, and deliver.