Reviews of Affordable Port Colborne Self Storage (Moving Company)

NCB Barriage

Was there yesterday evening with my daughter to put a dresser in the storage unit/container her and her fiance had rented to find the lock on the gate was changed. They call Andrew and he tells them " I wait for tenants to call to get the combination", rather than being a respectful owner and calling the paying tenants to inform them he changed the lock for whatever reason. Once we got in the gate we go to their container to find the keyed lock they put on it was changed to a combination lock. When they called him he gave them a combination to an empty container. After a few minutes he gave them a different combination to the lock on their container. Once they opened the door it looked like it was ransacked, which it was and they found several things missing including a 50 inch tv, some handbags, a toolbox was opened and cleaned out, an art set, and some things were broken. Again he was called and he said he would look at the video footage, and that he changed the lock cause it looked old, which it was only 3 weeks old. First off he had no business changing anyone's lock decaise now it looks like he took the stuff. And as for the camera well 1is pointed at the building not the containers and one at the gate that doesn't see half of the containers. Even the police that came out said there is problems there all the time. I wouldn't be surprised if he has a unit with stolen stuff in it. As for his reviews how may places have almost all 5 star reviews, which if you read them most say almost the same thing like they were told what to say. I hope this guy Andrew does good by my daughter and her fiance considering he admitted he changed the lock making him possibly the last one in the unit....or he may find himself in court.

Mark Kostiw

Friendly staff and a great company to work with.

Sherri Lynn

WARNING! Do not use this storage. The owner was terrible to communicate with. I was worried about my things because after he got me to PAY, he told me they have no electronic system and only a standard lock and he said he changes it often because he locks people out for not paying. I have 6 days until I move and he told me to go elsewhere. This place is so sketchy and he he even told me that it's CHEAPER because of LESS SECURITY. RUN for the hills or don't say I didn't tell ya. I have no idea if he will even refund my money. I asked him..."HOW CAN YOU TREAT PEOPLE LIKE THIS WHEN THEY ARE STRESSED OUT AND MOVING AND STILL SLEEP?" He told me that he will sleep just fine. WORST CUSTOMER SERVICE AWARD GOES TO THIS PLACE! We don't need more businesses like you. P.S. How do you have reviews for 2 years when you told me you only had this business for ONE YEAR? Who are these 5 star reviews from? Please....go there yourself in person and see if you'd give a 5 star review.

Mark Carter

I found the owner of this storage facility, Andrew to be extremely helpful. I was in the process of moving and found out at the last minute I was unable to move all of my household goods at one time. I was referred to this storage company by a competitor that had no space for me. Andrew went the extra distance to ensure all of my storage needs were met. Thank you Andrew for being so helpful!

Keith Stratton

Very accommodating and friendly Very professional and reasonable

Shae Bonaby

Great service!

Jaime-lee Barker

I must say that Andrew is someone that is understanding and officiant he give awesome costumer service with along patience and compassion. Someone that gives you the opportunity to handle everyday life but of course well maintaining a business and providing for his life just as well ! Common down and store your things in a place where your things n memories matter and will be safe and sound

Sheila Czink

Always a pleasure to do business with.

Abby Lacelle

really affordable and convenient! the owner is super organized and understanding too!

Alexandra M

Great customer service and very helpful! They called me back right away and answered all my questions. I was able to reserve a spot and I am excited for them to open at the end of the summer!

Penny Driscoll

Andrew built our unit to suit our needs! Pricing, easy access, friendly and professional staff really makes this your best choice for safe and secure storage requirements.

Kyle Frayne

Place started on fire 2 days after I put my stuff in it, didn't get renters insurance cause it was only going in for 20 days ish so I got screwed cause I heard a few different stories at this point from kids keeping warm out back or 2 people at their locker and were cold so they started a heater or something or fire, anyways owner didn't care didn't offer anything for the stuff lost I know he didn't have to but still would have been a nice gesture or kindlyness. Only cause we weren't allowed into the units, and in the one picture you sent me my ladder was not in the picture then I told you about it then you sent another picture with it out back like why is someone touching my belongings when it wasn't needed to be touched

Darien Kilts

Great affordable storage!! Has been a great experience from start to finish. Fast reply for any questions and always friendly! Would highly recommend!!

Ellis Plays

A few months ago, I had a rather urgent need for a small storage space to handle the transition of a move. I called Affordable Self Storage, explained my situation, and Andrew immediately accommodated me and met me at the units to assist with the electronic key pad and getting set up with a unit to meet my needs. It was a short period of time but I appreciated the "any-time-of day" access to a ground level space that was easy to get in and out of. The monthly rent was charged to my credit card in advance but Andrew actually charged for only the actual days of use . and I received full and prompt credit for the unused days. I was very impressed with Andrew's congeniality and great service and would recommend Affordable Self Storage in Port Colborne to anyone in the area! Evelyn

Tim Vermeulen

I went looking online for storage at a good price point and found Affordable Port Colborne. It met my budget and is a reasonable drive from Toronto where I live. The owner Andrew has been fabulous. Very attentive. The facility is fairly basic and tidy, and fills my need exactly.

Sweetestgurl84

Affordable units always easy to get ahold of always nice to speak with ... if we ever need storage again this is the place we will be going ????thanks again for the great service

Grace Kilts

Great Experience! Very easy to get a hold of and always quick to reply with any questions we had. Would use them again if ever needed ????

Andrew Soave

I own this business. It's been an absolute pleasure to work with almost 100 customers as we celebrate our one-year anniversary of operations this year. Small but mighty, I continue to work with vendors and customers to make the experience as easy and simple as possible for each one of you. I appreciate your feedback and support as we look to further grow with the City of Port Colborne!

Kiara Mclelland

Friendly owner, very affordable and was very fast while I was in need. Definitely recommend!

susana almeida

Super friendly owner, efficient and prices are great. highly recommended.

hailie tozer

I used affordable port colborne storage for 6 months, it was easy, quick and great communication. They asked me what I needed and gave me a unit that was affordable, safe and secure. To rent the unit was very simple with everything done over the phone, and when I no longer needed the unit, I just sent an email to Andrew and again we communicated online to get everything closed! The payments came out automatically which was one less thing for me to have to remember monthly, no scam additional fees like some other places! I had a pleasant experience with this storage facility! Highly recommend not only for the affordable prices but for the efficient booking/closing process too! Thanks again Andrew :)

Crystal Wurfel

I highly recommend Affordable Port Colborne Self Storage - They are super accommodating! Andrew is always quick to respond to any inquiries. Great customer service and great pricing!

Nancy Rebelo

Super quick and excellent customer service. All my questions were answered quickly and efficiently. Very happy they were able to help us out so quickly.

Christopher White

Great location and prices, management communication was excellent!

Julia Almeida

Great value and service! The owner Andrew was very responsive and has a very efficient access system that made the process of moving my stuff much less stressful. Would recommend anyone to use this company for their storage needs! Thanks again!

LeeAnne Dionne

Andrew is great to work with and very accommodating to changing needs

John Mallozzi

Thank you Andrew for the great year at your storage!!! GREAT SERVICE!!! Your storage will always be recommend by me. ????

Vanessa Valenzuela

I was moving from the US to Toronto and was driving my items over during the pandemic. Andrew was incredibly quick to respond, was very flexible, and made himself available to assist me even though I couldn't provide an exact arrival time given I was going through the border and didn't know how long the process would take. The price point is great, and the storage facility is clean and well maintained. I had a phenomenal experience working with Andrew and highly recommend him and his storage services to anyone looking to store their belongings. Great customer service and was an absolute pleasure doing business with him.

Anna Latham

After the passing of my mother in law, we needed to find a place to keep her things safe and dry. I reached out to Andrew and he immediately set us up with a great storage option. Andrew has been very helpful throughout the process and has answered all of our questions within hours. I highly recommend using this storage facility. Thank you Andrew

Teresa Rice

We had the best service possible, we were moving from Saulle Ste Marie and needed a storage unit in a hurry Andrew helped us and also because we came in after hours suppled us with his own paddlock, the unit was spotless. I had to call him a few times and he always ansered the phoneI would use this storage company again.

Neena Greg schreiberhuffman

From start to finish, affordable port colborne storage has exceeded all of our expectations. We rented multiple units and found the customer service to be exceptional.