Reviews of North Van Mover (Moving Company)

Greg FitzGerald

Joe runs a professional and responsive operation. Great quality service. Would highly recommend.

Frances Dowdeswell

I needed something moved from one room to another in my home. Such a small job is sometimes not worth the trouble for moving companies. Joe phoned back shortly after I left a message and arranged to come the following day. They called ahead to let me know when they would be arriving and they were prompt, careful, and considerate while in my home. Thanks for your help Joe and Jesse! I know who to call when I move out of my home.

Ashlyn Swagger

I had such an awesome experience with Joe and his team recently . I had to do a cross province move from Vancouver to northern BC for work, and throughout the very stressful process, Joe did such a fabulous job of making sure everything came together seamlessly. He made sure to call and check in with me in the days before the move, was on time for each move, and made sure that all my belongings were properly taken care of and wrapped CAREFULLY-even with my own less-than-skilled packing skills, Joe took care and nothing had so much as a knick on the receiving end. I cannot recommend this crew enough; I've used other, larger companies for past moves and felt like Joe exceeded my expectations on this complicated move, while being the most reasonable option and, as a bonus, extremely personable and supportive. Even though we had some curveballs thrown at us on the "move in" end, Joe and the team handled them creatively, and with professionalism and tact. Cannot recommend enough!

Brandon Richmond

Joe and his crew helped me and my wife move from Vancouver to Victoria without any problems. Joe kept us updated all the time through out the entire move and the crew was professional and organized. Nothing was damaged as the crew was careful with loading and unloading the truck. I would highly recommend this moving company to anyone looking for a reliable and professional moving team.

Jessica O'Dowd

I had a complicated furniture move - Joe and team worked their magic and creatively helped get some giant pieces into my home. Had great communication with Joe, and the team really knew what they were doing. A highly efficient and effective experience. Will use them again!

Rebecca Rhodes

Terrible service. Movers did not listen and owner Joe was rude and unhelpful. Tried to file a complaint after the move (1 day later as my family was scrambling to organize the mess the movers left) and was met with an unapologetic and distasteful conversation with the owner. Do not recommend.

aria

the staff's are not nice

Vanessa S.

Guys work fast and efficient

Sionag Dickson

I was ripped$$$ off, dissapointed , and stunned at the amount of greed and selfishness in the owner. He is a thief hidden in plane sight. Be careful please. I don't wish you to go through what I did.

Tina

Movers were incredibly quick, super helpful, very friendly. Couldn't ask for more ????

Nikolay Nikiforov

I moved a 2 bedroom apartment from Kelowna to Richmond beginning of June. North Van Mover was the only company that gave me a a very competitive flat rate that included everything, no hidden fees no nothing. The team was very professional and took care of my stuff. They were quick and thorough. Pickup in the afternoon on Friday (took about 2 hours) and delivery was as agreed early morning on Saturday (another 2 hours). I am very happy with the outcome and would use them again. Highly recommend.

Robert Wight

Joe and his crew were fantastic. They arrived on time and protected everything. The crew that moved me was clean, neat in appearance and very professional. I have a large sectional that eveyone that has moved it has had trouble with. Joe and his crew had no problems moving my sectional. I am very impressed with thier service and have no hesitations to recommend them to friends and family.

Cameron Isenor

Fast and efficient. Great crew made my move soo much easier. Thank you Joe and your team ????????

Oliver Rice

I had a very pleasant experience with Joe and his team. I've always hired a truck to move in the past but hate the stress and graft so decided to bite the bullet and use a moving company this time. The guys came in and wrapped all our fragile things like the TV and glass coffee table and treated everything with the utmost of care (I'm sure there would have been plenty of breakages if I'd attempted it on my own!). They were quick too which was great as you pay by the hour! I definitely will not be moving myself again as using a proper moving company took the stress out of it and they did the job in half the time. I definitely recommend North Van Movers and will be using them again when I move offices in the spring.

Jennifer Franker

I called for a last minute office move and not only were they able to accommodate, it was the best service I've ever received from a moving company. Joe was present to oversee the entire process and it was done quickly and efficiently. I would highly recommend using them for your next move!

W W

Our overall experience with North Van Mover was very good. We only had 3 weeks until we had to move so we were browsing online to see which moving company to use. We stumbled upon North Van Mover and have read other positive reviews so we decided to give them a try. Joe, the owner, was very interpersonal and easy to talk to. We paid a deposit via e-transfer to secure our moving date and 3 movers with him. He was quick to reply and confirmed our move. We have a two bedroom apartment, but have belongings/furniture equivalent to a four bedroom apartment. Some of our furniture also do not fit inside elevators. So naturally we were quite worried. We sent Joe pictures of our belongings one week before we are scheduled to move so he had an idea. On the day of the move, the movers were late to arrive. Joe said it was due to internal booking error. However instead of 3 movers, he brought us 6 movers (3 regular rate, 3 discounted rate). We were glad he did, because it took 6 movers a total of 8 hours to move everything that day! They were strictly moving our belongings, as we had done all the furniture packaging ourselves beforehand. Joe also cancelled the job the movers had following from our place so they can extend their hours and help us finish our move. We were quite touched by the gesture. Joe also sent a 9 ton truck and it was packed to the brim. Matt, who was the driver and supervisor, was also very helpful. He managed to pack everything in without wasting any space in the truck. The movers were very professional and hard working. They took turns offloading and moving all our belongings in a smooth and consistent pace. We were quite impressed and thankful for their service. We will definitely use them again!

Kathryn Turnbull

I requested quotes from several moving companies for a move at the end of Aug 2021. NorthVanMover provided the quickest and the best estimate rate. Not only did I get a reasonable and fair rate, I got excellent service. Joe, took lots of time to talk with me answering all my questions and customized the job for exactly what I needed. Jesse, Hanz & Luke were the crew. Everything from start to finish was completed quickly, efficiently, professionally and made my day! Thanks guys, you are awesome! I highly recommend this company who cares!

Roy & Charmaine Soby

We just moved from the Lower Mainland to Vancouver Island this past weekend. This move was one of the most stressful things we have ever done...except for the actual movers. A HUGE thank you and kudos to Joe and his team -- Jesse, Chris, Cory and Grant. They instantly put us at ease with the way they handled our worldly possessions. They were quick, efficient, friendly, professional and handled our belongings with extreme care. We couldn't be more impressed! Thanks guys!! We will recommend you without hesitation, and will choose you again in a heartbeat should the need arise. You truly were outstanding!

Esthetics By Tracy

Hands down, super impressed with this moving company. They were on time, fast, efficient, super friendly, and a great price!!! Jesse, Harry and Moe you were awesome today and made my move so easy, thank you!!

lisa worth

Use these guys! I've hired North Van Mover three times. Professionally run, polite and considerate staff. These guys are really careful with your stuff. Whether it's going into storage or to a new location, let Joe and his crew take care of this daunting task and make your move stress free.

Kristina Bradshaw

Best movers I’ve ever used. They were so fast! Will definitely use them again. Highly recommend.

Marian Kim

Joe is one of the most reliable movers out there. He answers all calls promptly and executes moves with great efficiency. He reliably arranged two moves for us in the past 6 months! His movers are friendly, courteous, professional and reliable. Moving is one of the most stressful experiences and Joe and his team took away that stress for me!

Patrick Foster

Prompt, hard-working, and professional. An excellent service for a fair price, would absolutely use again.

Lynn Matheson

These guys were simply amazing. From Joe booking me in for a move with short notce, to the three amazing harworking men that showed up on time to do the job. Quick, efficient, and took good care with my humble belongings. You can't go wrong hiring these guys for your local move. Extremely good value and time was well spent! Thanks again North Van Mover.

Amber Sutherland

Joe and another mover showed up. Joe would be MIA for periods of time, and when I went looking for him, since one of the movers seemed to be doing everything (even though I hired two), he was inevitable on his phone. I asked him to get to work, and he said "micromanaging" him wasn't going to make him more productive, and then he continued along the same. Instead of running the boxes down, they used a dolly, which seemed slower to me. When I was billed, he billed me at a higher rate than we had discussed, plus he charged me fuel, which makes no sense, given that I already paid for travel time. If I am paying you by the hour, I expect you to work the entire time, especially when the move only took 3 hours, including the drive. I would guess that Joe worked 50% of the time. Overall, I wish I had just moved myself or hired someone off Craigslist. What a waste of money.

Samantha Fregien

The North Van Mover team was very professional, efficient, hard-working, and courteous. Matt was very communicative we really appreciated his lending us some boxes for packing last minute miscellaneous items. We also appreciated Joe coordinating 2 extra guys to help out during the 3-storey walk-up portion of the move, and for following up to make sure that everything went well. We felt the price was fair for the services we received and have already recommended them to our friends and family for future moves.

Brenda Kay

Very happy with the service,I would not hesitate to call them again

Katharine Regan

Great Job! Movers were professional, efficient and friendly. Appreciated the extra help and attention to detail!

Kathie Wiebe

We relocated from Kelowna to Vancouver and highly recommend North Van Mover. The care and professionalism with which they handled our belongings is second to none. Thanks Joe & crew for helping make our move seem so effortless.

Jesse Rottenberg

North Van helped us on extremely short notice. They showed up on time and worked quickly. They were very careful with our furniture and the floors in our new home. They were fast, friendly, and careful! What else are you looking for in a mover?

Kevin Wong

Problem solved! The heart warming customer service presented to us by the owner has caused me to see the company in a whole new light, they even offered to fix the damages in an orderly fashion on the next business day. Overall such a great experience and if you have to choose a moving company, call North Van Movers ASAP! If I could, I'd rate 10/10 but I have to settle for 5/5, thanks for the service!

Talia Volken

I'm extremely happy North Van Mover helped me move. The guys did a really good job taking care of my stuff. I seriously thought they were going to have a hard time taking out my couch but they made it seem like a breeze. From start to finish I was really pleased. They're hard workers and I'd definitely call them for my next move.

Khole Dallas

Our experience was a poor one unfortunately. hopefully it was just a bad day for the boys.