I hired Lions Gate moving in a bit of a pinch to help my elderly father (86) move from independent living (apartment) to an assisted seniors living accommodation.
Two men showed up in a U-Haul and identified themselves as "the movers", with no real introductions. They accessed my fathers suite twice without donning face masks, when we eventually had to prompt them to wear face masks, they mumbled and slowly fished them out of the truck, which me and my partner found surprising, being in the middle of a pandemic and all, bypassing the numerous signs at the front door of the apartment building, not to mention entering an ELDERLY man's home. They were able to pack everything up at a good pace, but left without communicating that they were leaving to the new place, about an hour later, they texted me to ask what the address was..
In conclusion; I can't get over the fact that these two men, representing a company, were willing to do business in the middle of the pandemic without wearing face-masks, putting both me, my partner, and most of all, my immune-compromised father at such a risk was mind-blowing and utterly unacceptable. They were civil, not polite, did not communicate effectively, and did not appear to want to be doing the job at all.
The only positive interaction about this experience was that the job was eventually completed, and booking it online at somewhat short-notice. However, the information given during booking (the address), was obviously not communicated effectively to the crew doing the job.
Sorry guys. But I draw the line when you put my family at risk.