We used the service to load up our truck for a move from Niagara Falls to Saint John New Brunswick. The guys showed up relatively on time and with a good attitude to get the job done. Things started to go awry when they went for their first smoke break and continue to smoke pot. We only notice their haphazard loading when we got to the other side at and saw multiple items damage from poor packing onto the truck. Items like our table insert were left face down on the floor of the truck, our paintings were stacked with sharp Corners in the middle of the stack. Needless to say our pictures were damaged with holes in the middle of them,. Our wooden dresser had other items pushed up against it and stacked against it so during transport it obviously rubbed in damage wooden dresser. Almost every single wood item we had was damaged. When we contacted the owner, we were told that the guys denied smoking weed and that we had only paid to pack the truck so there was no onus on them. I think this is malarkey because they need to pack the truck to be suitable for transport not just pack the truck and abolish all responsibilities at that point. Ownership seem to think that I lodged a complaint as some sort of personal Vendetta against the workers where that I wanted to get them fired, which is not true. I found the guys to be very nice and I'm glad they didn't lose their job. I just wish that ownership would take more responsibility for the damages. We chose this company because they came very highly rated and the service we received definitely did not reflect that.