Reviews of RoadRunners Moving & Storage (Moving Company)

Randy Galluzzi

Paul and his colleague (didn't learn his name) were truly professional and very adept at handling all the furniture, They worked consistently and with skill to disassemble and reassemble a number of items. And, they seemed to handle all this effortlessly (although I know how heavy everything was.) My compliments !!

Sunita Cooper

I needed a piece of furniture moved but ended up not using the service as family were able to come help. That being said all my inquiries were dealt with very quickly. Recieved a quote in a short period of time. Very professional, polite, and responsive. Will definitely recommend them. Will certainly use in the future

Gloria Lee

Friendly and professional service. Paul was extremely helpful in getting everything set up for us and answered all of our questions in a timely and friendly manner. On moving day, everything went smoothly with zero hiccups. The movers were incredibly efficient and very careful with all of our belongings, and always checked to make sure they were packing and moving the correct items. We barely lifted a finger. Paul's estimate was accurate and their services were worth every penny. We moved out of a condo and because our new home was not ready, Paul suggested we use their onsite storage which was super convenient! Highly recommend!

Ashwin Venkatesh

I had to move out from a 1+1 bdrm condo , 23rd floor to a house.. my things were wrapped up and ready in 45 minutes! Later moved into my new home under 25 minutes! Not a slight scratch.. Perfect movers!

Ana Rejab

From the start, Brendon took great care at giving me a detailed quote, explaining and confirming what I was unclear. He was great also at following up during the moving process. Andre and the entire team of movers are the most professional and most patient I ever have experienced. They are very patient and understanding of how a person's state of mind is like during a move. They checked and packed everything carefully. The best part of the move is the unpacking. They truly unpacked everything I wanted unpacking, and they carted all relevant packing debris away. They took care to unpack close enough to where I need to put things away. So I got to put things away as things were being unpacked. This saved me a month of unpacking and discarding debris. They were patient at waiting for me to show where the furniture needs to be in the house. They have amazing skills at moving heavy furniture along steep and tight spaces. They also assembled and secured all relevant furniture back on the wall for me. They are just so wonderful at going the extra mile too, as they helped moved existing furniture too. I definitely would engage this company's services again in the future if I move.

B Patrick

Brandon and his team do excellent work. They stand by the prices they quote. No trickery or games. Solid movers who do a great job. I’ve used them 3 times already. Thanks for another great move guys.

Sumit Kapoor

Amazing experience. The guys were courteous and very professional. They did an amazing job and in preserving the stuff before moving it. It was pretty fast than I expected. Overall any moved are pain but having them made it little easy. I am very happy with the overall service and the price I paid for the service. Would surely use them if it comes to moving again.

Johnny Rascal

Owner Brendon is super helpful. Knowledgeable and all around great service.

Donald Fuhrman

I couldn’t have asked for an easier experience moving. RoadRunners Moving & Storage truly knocked it out of the park. Fast loading and unloading and delivery. Called several moving companies and these guys really made me feel most comfortable all at a fair price. I highly recommend. Very professional and courteous. The movers were very careful with all of my belongings. I am so happy.

Chris Brooks

Some of, if not the best movers Toronto has to offer. Greatest team I've had the opportunity to work with. The next move will always be a RoadRunners move!

Bowen Zhao

Can't understand how the rating for this company is so high... did we get sent movers from another company? My parents hired these guys to move an older fridge and washer/dryer tower from my townhouse to their house. My parents assured me they did the research and these guys seemed professional and properly equipped. I'm here to testify the exact opposite. They were scheduled to arrive to my house at 3PM, they didn't arrive until after 5PM. I had to leave for work at 4PM, so only my wife was home to supervise. Punctuality: 1/10 Sure, I get that my townhouse has some narrow halls and staircase, but I've had tons of stuff moved in and out by other companies. Both my wife and parents told me that one of the movers were cussing his bloody head off the entire time. No biggie... Professionalism: 1/10 The thing that's got me furious is the damage that was caused to my house. I would estimate the damages were nearly $1000 if I were to have someone fix everything. Before they came, I measured that the laundry unit would be able to be removed from the closet with no issues. A bit tight, but definitely doable. Nonetheless, I got a call from my wife saying they gotta remove the door trim. Fine, no big deal. I thought that was the end of that, I just have to go home and fix the trim. When I came home, I found deep scratches all over their path, on my laminate floors, and even worse on my hardwood stairs. To top it all off, a major chip of wood came off the stairs. Not to mention dozens of dents and scrapes all over my walls. What this tells me is that the movers that came to our house was either poorly equipped, or lacked experience. Or Both. Now, I admit I have some very narrow hallways and staircase, and I did expect some small damage like scraped paint... but not dents and deep grooves and chipping hardwood. But these guys are supposed to be experienced. I know they aren't, because the guys from the Brick that came afterwards with our new and BIGGER appliances were able to move them in with no issues and without trashing our house. Our new fridge is 3" deeper than the ones these guys moved out, and half an inch wider. Our new Washer Dryer Tower is about 1" wider all around, and 5 inches taller. The movers from the Brick only slightly scraped some paint at one point. Even funnier, me and my friend were the ones who installed our new washer/dryer and moved it into the closet space, with minimal issues and zero damage. I'll leave it to this company whether or not they want to make things right. Oh, and by the way, I never signed any damage waivers (another point deducted for professionalism), so if I weren't so busy with my life I could've totally taken legal action. I'm just here to say, the experience of other 5 star reviews might not be the same as yours.

Chantelle D'Mello

Was referred to the Road Runners by my sister who used their service a year ago. Overall was a great experience and one of the easiest moves I’ve ever done. Hiring movers has always been a point of anxiety and stress due to the many bad experiences I’ve had with movers before. The road runners don’t disappoint. They were courteous, punctual, friendly and above all fast. Never seen movers move so damn fast! It was a blistering hot day and I couldn’t believe how fast everything moved despite being paid by the hour. That has never been my experience and I was pleasantly happy! No issues at all on the day off. Prior to the day of moving getting a quote and having someone come out was simple and clear it just took some time for anyone to get back to us with all of the emails but never longer than 24-48hrs. Only feedback would be to have that a bit more prompt but other than that I loved these guys and would definitely use them again.

Nicholas Gill

Not sure where to start but here goes. RoadRunners was the third company I called for an estimate and obviously the last. Brendan immediately offered an onsite assessment for a $100 deposit. The other two companies were $300 +. I gave the same home and contents description to all three and Brendan's overall quote was about 25% less. I was ready to pay the higher amounts because I wanted a professional seamless move. As soon as Brendan showed up and conducted his walk through I felt good about the them. On moving day the team was polite, careful and courteous. They were in at 9 and done by 3:30 PM. There was only one snag. The previous tenants of the old house could not get two couches out of the basement which I therefore had inherited when I moved in. Brendan's team tried everything they could but clearly these couches were either assembled in the basement or something had structurally changed since delivery, hence me inheriting them. The owner of the house was closing 2 days after the move and the new owners threatened not too close if these couches weren't out. Brendan and a colleague showed up within an hour of me explaining the situation and had both couches sawn in half and out the door for pick-up, saving the day! I can't say enough about these guys! Did I mention the final invoice was 20% less than the estimate? Book them today! Nicholas G.

Sean Hancock

Amazing service very reliable and efficient. I have used them for 3 moves now and wouldn't use anyone else. I know every time I use them I can trust them to do a great job and give me a fair price. Usually you get what you pay for but with Brendan and road runners you get more. They go over and above!. Thanks guys keep up the great work!

Clear Conditions

I used Road Runner Movers to relocate my business office from my old location to a new one. Paul and his crew did a great job in making sure the move was smooth and quick. The guys were courteous and professional and did a great job. I’d recommend them any time.

Heather Gordon

The RoadRunners team was on time, efficient, polite, friendly, helpful, and easy to work with. I would recommend them to others and would use them again. Thanks RoadRunners team!

OwCwM OwkwerdClockworkMusiK FashionMoB

The most professional and helpful movers I've ever had the pleasure of working with. Thanks to the entire roadrunners team!

Leonard B

I Really appreciate the service from Road Runners. They are fast, they take care of you stuff and I would use them again. They are the movers I'll feel comfortable to recommend to friends.

susan chambers

We found RoadRunners moving and storage very good and would definitely use them again. The guys who moved us were really fantastic. No complaints

Swiffy Toronto Home & Office Cleaning Service

Thorough, quick and professional! Superb service overall. We absolutely recommend and will hire roadrunners in the future!

BellaCalabrese

After reading great reviews about this company, I had to use their services to help with moving a couple of bedroom sets. Spoke with Paul over the phone to get pricing info, he is very patient/polite/professional. Was very satisfied with David and Vladimir. They showed up on time and moved quickly. All furniture was wrapped up and handled very well, bed frame got assembled quickly and mirror secured onto the dresser as well. Will recommend road runners to any friends or family and would definitely use this company again.

Christine & Mike Ryan

They ran into some problems in the morning but took care of them and were very organized, efficient, careful and friendly. They did a shorter move for friends two days before our longer one and everyone was very happy with the time and price. I’d highly recommend them.

Shadman Hossain

Great movers that got everything done on time.

D R

Fantastic service , delivered on a Sunday doesn’t get better than that ! I would use again and pass on their info to anyone in need.

Mark Ebden

We had an excellent experience from start to finish. We have just a couple minor suggestions to future clients: - Have doorstops handy if you are eco-conscious. Our movers' method was to roll off a huge wad of packing tape (made of nonrenewable resources) and fashion it into a makeshift disposable doorstop - Have blankets ready if you want to maximize cleanliness. We were grateful that the movers provided blankets to protect the furniture, but the blankets were dusty and we're not sure when they were last cleaned. Still, their blankets were better than nothing which is what we had! :) Our thanks to Roadrunner for a very good move.

Marvin Joseph Mendoza

Special thanks to the RoadRunners team. They made my 1 day move from a condominium townhouse to a detached residence smooth and easy. Great group of guys that all knew the gameplan from start to finish. Couldnt be happier with the service this team provided. Special thanks to Dave for leading this one. I will be using Roadrunners again in the near future

DJ Markus

I bought a very expensive DJ Table off of a friend. These tables are custom made in Germany and this particular table I bought does not ship disassembled. It had to be moved as is. This by no means was an easy move and based on the cost of the table I was very anxious on move day. On move day I met them personally on site to ensure everything went smoothly. The time and care that they put into moving this table is how I would’ve handled it myself. They were on time, knew where to park and access the building, very professional. I didn't have to assist them at all. The table arrived at my house in the exact same condition it left. I would definitely hire them again!

Ahmet Emre Karatas

I called this company to book our moving from Scarborough to downtown Toronto. After 20 mins on the phone we finalized details such as the hours, the number of movers etc. The owner asked me to send them an email with a list of contents. We have compiled an email for about an hour with all the details. Then no one called us. After calling them twice and losing 3 days trying to reach them now they tell us that they are completely booked on our moving dates. What a joke. This company is extremely unprofessional!!

L L

It was an old upright grand piano that we had. They had it down to an art at a reasonable price. Very professional and friendly. Thank you Paul and company. Definitely worth every star!!

Lorena A

Our company was scheduled to move into a temporary office space until our new permanent office was ready. RoadRunners moved the entire contents of our office twice in 6 weeks and are we ever glad we used their services, which also included storing some of our office furniture. Not only were they professional but they maintained their cheerful and upbeat composure while moving heavy bookcases, desks and boxes filled with books. Thanks to Paul, David, Branden, Toné, Charles and Jatique for a seamless move. Great job, guys!

Mck

I've had several experiences with this company to date. Each and every one of those experiences have been wonderful. They are prompt in their correspondence, reliable, and trustworthy choice if you're looking for a mover. I would not hesitate to use this company again.

Ambrose Pottie

We've used Roadrunners for 2 moves and several junk cleanups in the last few months. Brendon organized everything with patience and good humour, including several home visits. David, Toné and Andrew moved everything quickly and safely in record time. Thanks, guys.

Jodi Johnson

We all know moving sucks!!! However these guys are Amazing!!! They were easy to deal with and made my move effortless. I was truly impressed by their efficiency and stellar customer service. Highly recommended!!

Kourtney Michaelis

Amazing professional moving service! RoadRunners was so great to work with, easy communication, on time and efficient moving. All furniture was carefully wrapped and wardrobe boxes were provided which made moving super easy. Will be using again!

Sabrina Tonima

Really professional and efficient movers! It was a smooth and painless experience for us despite having to move on the first day of snow. They were really careful so that the floors and furniture were always protected. Their time management and communication was excellent throughout and there were no hidden fees. Highly recommended!

Shawn Doyle

Best moving company I’ve ever used. They packed my entire home in about 4 hrs, when other companies had quoted 9 hrs. The move put took 4 hrs, total. The guys were relaxed, friendly, hard working and super efficient. They packed and moved with extreme care. I had numerous challenges in my small space: very tight stairwells and turns to make at the top/bottom of them, and a GLASS wall running beside the main staircase. Their safety was never in question. Beyond that, Brendon was very patient and flexible with scheduling, as my timeline was all over the place. I’ll hire them for my every move.

Harry Nancy

Excellent service. We expected a crew of 4, but a crew of 6 came with no extra charge and helped us move out of our home very quickly. The movers were friendly and professional. My wife and I were impressed they were so careful with moving large objects such as book shelves and bed frames, never touching the walls even once, even on staircases.

Allison Segal

Had such a positive attitude and got a very difficult moving job done!

Tally Marie

we had a tight time limit and Roadrunners got it done fast without any issues. Extremely kind workers! Their pricing is amazing. They will get the job done no questions asked!

JJ

Amazing experience, totally seamless move done by these guys. Very professional and efficient, took great care of all my belongings and fragile items. Reasonable price, and they were extremely helpful. Would use them again.

Ricky Lam

Paul lead a team of 5 people plus 2 helpers, they packed, load the truck and moved items to storage in one day. They had done an excellent job and wrapped things with extra care. Everyone did a great job and service was faster than expected.

Erika Barcza

RoadRunnersMoving @Storage performed services for me including moving, storage ,packing and unpacking. I was very satisfied with their work. Punctual, polite and efficient. They work as a tight team and waste no time in finishing the job at hand. I have recommeded them to clients and friends who were very pleased with their work ethic and prices. I highly recommend them.

Sanjeev

They were polite, professional and did difficult job at ease - would highly recommend!!

NAK Design Group Inc.

RoadRunners surpassed my expectations for our office move. I found them to be conscientious, punctual, organized, patient and good communicators. I highly recommend their services.

Tricia Moniz

We recently used Road Runners Moving & Storage for our move from Scarborough to Oshawa. Paul and his crew were on time and super friendly. They worked quickly and ensured our belonging were handled with care. We had some issues with getting our key on time and they stuck with us while we played the "waiting game" . Unfortunately we did not get our key that day and had to hold our stuff in storage. Paul went out of his way to accommodate our new move date which we truly appreciate. I also have to mention how much we appreciate them assembling all of our furniture at the new house .... that itself saved us hours of our time.

Caroline Applebee

Brendon and his team made moving as easy as it could possibly be. Responsive to questions, straightforward with quotes, competitive pricing, and a courteous and highly efficient team. Have had 7 moves in last 20 years and really wish I had known about these guys sooner. Highly recommend.

clinton dsouza

Called RoadRunners to move old appliances and furniture out of the house. They were professional and took care when moving. Protective carpet was laid down. Paul was also wonderful to deal with and went above and beyond disconnecting and moving my appliance. Would highly recommend.

Ken Bae

Great service, friendly staff, reasonable rate.

Alicia Mae

I contacted Paul for help with a move and he was there within a couple of hours. Very reliable and professional plus his crew works fast. I lucked out finding these guys so last minute - thanks so much.

visatorii

RoadRunners Moving provided an efficient and professional service with prompt arrival and delivery. Every item was packed and wrapped with their free supplies and arrived without incident. They offer a competitive price and premier customer service. Highly recommended! Have fun with the upcoming newborn. All the best.

Sandra V

The move was excellent! Vladimir and David were so professional and friendly and efficient. I have been so happy with the service provided by Brendon, Paul and everyone at Roadrunners. Thank you for making this move so easy and stress free. I really appreciate it. I highly recommend them.

Donna Belisario

Moved our 2+ brm condo 36th floor + storage locker with Roadrunners to our new 3 bdrm home. I'm very picky when it comes to cleanliness and people being on time. We've had issues with moving companies in the past so I was skeptical. I'm happy to report and taking the time to write this review about Roadrunners because I had the complete opposite experience. Arrived on site early. Move was prompt and very efficient. They did not spare any expense in taping sensitive items in moving blankets and wrapping them tightly and very carefully. They got everything into our new home in record time with zero mess! All items arrived intact and all were placed into the appropriate rooms. This is exactly what I had envisioned when hiring any moving company and Roadrunners met and exceeded that. Thanks again guys!

Peter Zan

Had a great experience with these guys. They were excellent all around. Never thought my move would be that easy but there you go.

peter ellis

They were very professional and would recommend them for sure

Susan

Fabian and David were excellent. They work very hard, are very pleasant and do an expert job of protecting your furniture and house. The move went without a hitch and everything from booking to moving ran smoothly. I would highly recommend them to anyone.

Moideen Mawa

I’ve worked out of the same warehouse as these guys for the past year. I’ve seen first hand the way they treat their employees and customers. All above board with respect and honesty. I’ve used there lawn care service on a couple occasions as well. They were punctual and fairly priced. I can highly recommend them and will be using their services again soon

Dennis Abrahams

Very pleasant crew. Handled move efficiently. Wrapped all items prior to moving. Supplied material for packing.

Akash

Great service!

Cameron MacDonald

Guys were fast, friendly and effective. Would highly recommend!

Oscar Hall

Great company. Honest and upfront. I called them for a move and they accommodated me. Treated my stuff and my home as if it was theirs.

Andrea B

I have used these movers a few times, and they are excellent movers. They are friendly, professional and very hard workers. I didn't have to lift a finger, they also removed everything from my car for me. They are very careful with your belongings. I wouldn't use anyone else.

Jess Crosby

From the very start Paul was very helpful with the quotes and set up for my move. David and JT were awesome movers. They made a very stressful day much easier with how seamless it all went. Thank you RoadRunners. I will definitely be using your other services and telling everyone I know to use you guys.

Kristin Moyer

I would recommend Roadrunners to anyone looking to move! They are friendly, easygoing, and professional. They made a stressful experience extremely simple and took away all my worries. They have excellent rates and work efficiently when moving out of a tight condo space with only one working elevator. Can't recommend them enough!

S

I've had several experiences with this company to date. Each and every one of those experiences have been wonderful. They are prompt in their correspondence, reliable, and trustworthy choice if you're looking for a mover. I would not hesitate to use this company again.

Nina Cotton

Paul and his colleague called to say that they would arrive early. They were efficient and did an excellent job.

Raleigh Ramsey

Great movers. Honest and reliable service.

Peteb Browne

Moved our 3 bedroom home in under 1 and a half hours! Professional from the first call to the last box moved into our new home. Everything arrived flawlessly. Highly recommend

Mark Singh

Brendon, Paul and the whole team moved my family from our condo we lived in for over 10 years. We had 2 storage lockers full in the basement of our condo as well. Their pricing is very competitive and they offered all the extras with no "up-charging". Brendon was extremely helpful on the initial call and offered a lot of good ideas on how to pack and label to make the move day go smoothly. On the day of the move they arrived early to ensure there were no issues getting the service elevator. They also came upstairs to ensure we didn't need any help disassembling any large or bulky items. They also moved our piano and took great care in doing so. The move went extremely well with zero issues. It was smooth and fast. When moving our stuff into our new house they made sure to put down runners so nothing got soiled. If you're considering booking them don't hesitate, we were lucky to get them on our move date as they were extremely busy around the time we moved.

Dylan Minns

They were great! On time, efficient, polite...made the whole experience effortless and would definitely recommend!

Lily Mitchell

I've used professional movers twice in my life now. The first time was almost the last cause the company I hired employed some very (extremely) shady people who were terrible and stole from me. Anyways..lesson learned. RoadRunners was the polar opposite of my first move. Very professional, punctual, well prepared, and all the etceteras. I'm glad I used them

anna lebie

Couldn’t be happier with the service. They were reasonably priced, quick, responsive and very careful with my belongings. This was my second time using Road Runners and I couldn’t be happier.

Barak Carmon

Brendon & Paul helped me move a piano today. Unlike most movers I've worked with in the past they were punctual, highly professional and a pleasure to work with - and were very competitively priced. Will use them again in the future and will recommend them to all friends

Swanzy Quarshie

This is the second time I've used this company. Just like with my first move, I found the experience efficient and friendly from start to finish. They were patient and flexible when I had to change dates due to elevator issues. The guys even carried my couch down the five flights of stairs in my building when they found that it couldn't fit in the elevator. Unfortunately this caused some drywall damage to the building, but they promptly dealt with all the expenses associated with repairing it. Excellent job all round!

Janette O'Hagan

These guys are terrific! I am disabled and needed someone I could trust and feel safe with and know the job would get done. I did not need anymore stress in my life. Well I lucked out beautifully. I called them cause I liked the name and the rating fit!. They could live up to 10 STARS if need be. I highly recommend them. They are easy on the eyes too! Janette

Melissa F

Excellent! PAUL was great with providing a quote, answering my questions and getting my reservation booked. Very responsive and professional from the get go. My items were going to a storage facility plus there was some furniture to be junked. TONY and DAVID were there on moving day, right on time. They were fantastic - professional, friendly and worked quickly while taking good care of our items. Invoice at the end was exactly as expected. I was so stressed that something would go wrong but it was smooth sailing. I'll call them again when its time to move my items out of storage in a few months.

Audrie Cartier

After digging through 15+ estimates, Road Runners stood out as one of the more professional one, transparent and clear estimate, and reasonably priced. I genuinely appreciate the speed in which they responded for all the questions. On moving day, they arrived on time and were super fast to load everything on the truck. They were careful and attentive even with our boxes with glass inside. Nothing was broken. They came in a smidge under their estimate of 4 hours to move everything and we couldn’t be happier.

ada perihana

This was an awesome, efficient, and smooth moving experience! I would highly recommend and will definitely book with this company again in the future. Thank you!!

Shielah G

Over the years we had worked with 3 movers before and we were never happy with all of them. I keep on looking online to find a new moving company and I was so happy I came across RoadRunnners. They were the most efficient. They just know what they were doing. No time waisted and they handle everything with care. So happy with the service. I didn’t get all of their names but Good Job guys! Keep it up! I would highly recommend this company.

Osric W

Great service. My movers did a solid job wrapping and moving my stuff. Taking apart my bed and putting it together. David and Vlad are fun guys to deal with. They make the job look so easy. I would definitely recommend this company.

Winnie Ng

Paul and Charles did a fantastic job. They called ahead and arrived within the promised window. They were courteous, responsive and careful when on site. I also appreciated that this company doesn't charge a minimum, just actual time worked plus travel time. Overall, a great experience with the excellent service and good value for money. I've already recommended them to my son.

Sayyid Ali

These guys blew my expectations out of the park. They were understanding, listened to my ask, and did it in a timely and efficient manner. I contacted about 20 other moving companies and Roadrunner’s was the most available, capable and cost effective out of them all. I had a unique situation that required a large item to be hoisted to a second floor. They did the job with such ease it amazed me. The gentlemen that showed up respected my home and items and took the necessary steps to make a secure move. Thanks a lot guys!

Terry P

We hired RoadRunners to help with our move after seeing the excellent reviews. They are definitely deserving of 5 stars. They arrived right on time, and the movers were very efficient, and considerate of our belongings. They loaded and unloaded our belongings in a very timely manner, even disassembling and reassembling our beds. Should I be moving again I will definitely be choosing RoadRunners as my first choice.