Reviews of Attuned Moving (Moving Company)

891 Guelph St, Kitchener, ON N2H 5Z2, Canada

Average Rating:

DESCRIPTION

Here you have the opinions of people who purchased the services and products of Attuned Moving (Moving Company) in the territory close to Kitchener (Canada).

At present this business has a score of 4.4 stars out of 5 and the rating was based on 119 reviews.

As you can see its rating is positive, and it's founded on a large number of scores, so we can be quite sure that the rating is quite accurate. If there are many people who bothered to leave their review when they've done well with the service, it works.

As you know, we don't usually bother to set evaluations when they are correct and we usually do it only if we've had a problem or issue...

This Moving Company belongs to the category of Mover.

Where is Attuned Moving?

REVIEWS OF Attuned Moving IN Kitchener

Sarah Landstreet

I booked Attuned Moving to come move my piano this past Tuesday. They arrived Tuesday morning as expected, but the man told me he didn't have enough people to move my piano (we had agreed by phone he would need 4, and only had 3). He left and told me to head into work and that he would call me later that day to reschedule. He never phoned me, so I rang that evening, no reply, and then I rang again the following day twice. Still no reply, and I've left multiple voicemail messages as well. I've given up on them ever showing up or calling me back. :(

Helene C

Great movers! Showed up on time and got to work right away. Only had to tell the guys once what was going and what was staying. They worked so quickly and moved everything very carefully- no damaged items/walls. Placed runners into the new house and kept our floors as clean as possible. Stayed within the quoted time and no surprise fees.Very hard working guys. Have already recommended them to others and would definitely use them again.

Brett Nelson

I called Attuned moving because we had an upright piano to move, but I'd recommend them for general moving as well. They quoted a competitive rate with no "house call" charge like other quotes I received. The day before the move, they called to warn me they needed to shift the time by an hour to accomodate a crew adjustment, and called again the day of the move to confirm their arrival time. They worked quickly and professionally - using lots of rubber runners and moving blankets to protect the piano and other furniture. They worked well as a team to ensure they were lifting safely with no risk of damaging the pieces or walls. When I pointed out that we had some cracks in our tile floor, they made sure to lay down wood planks to roll the piano over so there was little risk of propogating the cracks any further - which I appreciated. They even gave me advice on proper lifting techniques should I need to shift the piano myself in the future. Thanks guys!

Megan Brubacher

These guys were great! Moved a piano for me and were professional, punctual and the price was very reasonable.

Catherine Lumb

I highly recommend Attuned Moving - very professional, on time, efficient and great to work with. My piano was safely moved, and care was taken with all my furniture and home. Thank you, Attuned Moving Team!

Katherine Schummer

Moved our upright grand piano with professionalism and ease! Would highly recommend.

Kim Wilson

Just used Tom’s crew for my move and I would highly recommend them. Punctual, efficient, hard working and polite. They took awesome care of my belongings both with loading and unloading. Their rates are very good as well.

Dillon Browne

Alejandro Carrera

Jacob Wiebe

We had Attuned do a two day move for us. the second day included a baby grand piano. And the crew that came was on time, friendly, hard working and very careful with our stuff. Most importantly they were very careful in the houses. Making sure to cover the floors and stairs, railings and even the counter top that they would be going close to. I would be fooling you if I told you that there was no damage but I can count on one hand the number of marks that I found. And that's at both house with tight corners and heavy item. Just a quick touch up and it's like nothing ever happened. If we would have done the move ourselves it would have taken a week and there would have been a ton more damage. Attuned also had the best rate from the 4 different moving companies that we received quotes from. We are very happy with the experience and would definitely recommend Attuned. John and Dave was the crew we had... if you were wondering.

Grace Hillis

Hardworking, kind, funny and efficient. John, Rick, and Justin were amazing movers, who we would hire again. They made the moving process a whole lot easier. Thank you!!

Brent Ravelle

Terri o

We had a great experience with these guys we had Patrick,Justin,and Brandon they did an amazing job,very professional,and friendly,and fast i would definitely recommend Attuned great job guys.

JC Barriere

Polite, hard working, extremely helpful and accommodating. Their rates were very fair and competitive. Tom and his crew helped with our recent move and the crew of 3 were very able, good sense of humour and always asked questions as to where things needed to go. I would highly recommend Attuned Moving Co. to all my friends. My only complaint is that they showed up quite earlier than expected. Normally that's ok since they helped pack a few things, but we had a wait time on keys to the new house so we had to pay the movers to sit around for this extra time. Regardless, their services were well worth it.

Erin P

We used Attuned moving for our move to a new house. They were quick, professional and efficient. Quoted me for 5hrs and they finished an hour early. We are glad we used them and couldnt be happier

Anna Beard

Tom and the Attuned Moving team were amazing. They moved my condo and my partner’s apartment out of our old places and into our new house in 2 hours! 2!! They were professional and took fantastic care of our furniture and items. If we move again, we’ll be giving them a call.

Matt Didier

On-time, professional, friendly. We have moved twice with attuned and would definitely recommend them.

Julie Smith

Stephen

xiao ning zhou

Very professional skills and reasonable rate. Will recommend for moving.

Ravi Baboolal

Fantastic service. Attuned showed up on time ready to work, they were in and out without any hassle about stairs, appliances. They took doors off hinges where needed, disassembled furniture as requested and made recommendations to help my move along. No hassle on the fee, all as agreed in the quote and as expected. They didnt nickle and dime over every stair or every little piece of furniture. 100% recommended. Thank you for seamless moving services, worth every penny.

Cameron Davidson-Pilon

They showed up on time, moved our items incredibly fast and safely, and were very professional. Great team!

Azin Moallem

We are very happy with the service we received from Attuned moving. They were professional, on time and within the quote they provided. They did the disassembly/ assembly of some of the furniture as well. They finished half an hour earlier and they subtracted that from the original quote which is a very professional gesture in my opinion.

Ion Bostioca

First of all, I would like to state that I have no affiliation with Attuned Moving, I am a former customer that used this company to move to a new home in Kitchener on Sept 21 2015. We contacted Attuned at the recommendation of friends that used their services in the past, along with other local moving companies, to have a better idea of options and cost. We chose Attuned based on recommendations, a combination of other factors including but not limited to cost and personal feel after meeting the representatives from the companies contacted. Overall, a great experience with Attuned Moving for this local move. I contacted them over the email and, right from the beginning, I felt like I was dealing with a trustful business. The communication with Tom Foran over the emails was clear and quick, he showed up in time for the review of the house content and a reasonable quote quickly followed his visit. At the time of the move the crew showed up 15 min before the promised time with a properly sized truck for the house content. They were very efficient and careful during the load and unload of the truck. Plenty of runners and blankets were used to protect the flooring, walls and stairs handrails also each item was wrapped carefully during transportation. At the new house the same process in reverse order, absolutely no damage to the house interior or to the items moved. The crew placed each household item in the desired location and this helped us a lot during the "unpacking" stage. The whole move was done almost two hours faster than the estimate so they adjusted the final invoice to reflect that. I was pleased with the whole experience and I would highly recommend trusting the proffesional team from Attuned Moving for your moving needs.

Kathy Baldwin

My husband and I just separated and they moved both of us in 2 separate moves. They were prompt, polite, professional doesnt even begin to describe the service. The rates were reasonable and they handled difficult situations and requests in stride. I would HIGHLY recommend them and if I ever move again I will ABSOLUTELY not look anywhere else.

Anne Lavender

Jim Beretta

Very professional movers. They worked hard during our move and were very careful with our piano. We have used them several times over the years and have complete confidence that they will do a great job for others and that is the reason for the positive review. We certainly recommend Attuned.

Justin Linn

Fantastic service. I was very impressed with the 3 gentlemen that showed up for our move this week. Awesome... Thanks Heather Cote

Nancy M

Great company!! Attuned is very dependable. Booking them will relieve a lot of stress from your moving day but also their pricing is very competitive. You won’t be disappointed.

Julian Anghel

Their scheduling could you screw your move. I email this Tom and we establish something today, however tomorrow was not good anymore.He was booked?!??!?!? As well recommended by friends.

Damian Piluk

Amazing company. These guys arrived on time both times we used them and they had everything put into the truck in record time extremely pleasant movers highly recommended

Jay Bathija

Attuned Moving just moved an upright piano for us from Georgetown to Guelph and they were absolutely fantastic on both the pickup and delivery ends!! Very friendly and professional, they had the piano loaded, transported, and unloaded in no time. And, most importantly, no damage!! ???????????? Also, their ETA communication on the day of was fantastic! Would absolutely recommend them and use them again!

Collin Branton

Attuned Moving was punctual and worked hard to get the move done fast. Their prices were very reasonable and we would be happy to move with them in the future.

Lindsay Haywood

No showed my appointment for a piano move. I took time off in the middle of the work day for the scheduled time they had available (was not given a choice of time so that their other appointments would be accommodated). They did not call (they had my cell number) or give any indication the appointment was not firm after I confirmed the time and addresses for the move. Called, left a voicemail and emailed about 15 minutes into my appointment time to no response. Gave them an additional half hour to show up, calling a couple more times, before I had to go home for afternoon meetings. Would not ever reconsider them and am now scrambling to ensure my piano is moved in time. Would give 0 stars if I could.

Kari Hoffman

Justin Samuel

Really happy with the service provided by Attuned Moving. This was our first move and so were bit anxious. We had only requested the services for only our large furnitures. Patrick and Mitch were at my home 10 minutes early and quickly got started to assess and chalk out a plan. They handled the furniture with great care and were able to assemble the furniture at our new home within the time that was committed. Special thanks to Tom who was quick to answer all my queries initially. He was able to give me a good quote for 2 hour move. I definitely recommend Team @ Attuned Moving

Brian Trota

Very happy with the high level of service! The whole piano moving process was flawless from pick up to drop off. Tom as well as his movers for the day Patrick and Brandon were professional, polite, and quick. Highly recommended!

Matt Lukas

Buyer beware - full disclosure: never booked with this company, however, I feel compelled to share my horrible experience with Tom - presumably, the owner... I must begin by stating that I gain nothing to spoil this company's reputation, but I have to assume that this company is so busy, they don't need to provide a positive customer experience. Rant done. I contacted Attuned under the encouragement from a friend who recently completed a move with them. They were very pleased with the company and the move went quickly, I thought, great, I'll book them too. I filled out the forms online for a quote, provided some details about my home and then was provided a quote: "Three man crew at $150 per hour. It will be the day. 4 hour load, 4 hour unload, 1 hour travel. 9 hours at $150 = $1350 plus HST" I was initially happy with this pricing, compared to other companies I spoke with, this was very reasonable. However, I learned from my friend that they were only charged $140 - I inquired if pricing had changed, never got a response. I followed up by e-mail a few times with no response. I asked my friend to reach out and see what was going on, Tom's response: "Usually if someone wants to bicker over pricing, I just move on to the next call, next email whatever. At this time of year, we turn down a lot of work - only because we do not have time to do it all. I have moved on, I would suggest your friend do the same." So Tom, just to clarify, I had no problem with your initial pricing - you could have responded with a simple "price is firm" and we likely would've booked with you. I get it, you're a moving company, your commodity is sought after and your time is finite... No problem with that. But you're also in the business of providing customer service - I have no problem not being one of your customers based on this experience. For those considering booking with Attuned, don't bother... 1 pity star for you Tom...

Lisa James

The team was outstanding! Full of focused energy, very communicative amongst each other and us. They worked tirelessly and still had big smiles at the end of the day. They were very conscientious about not scratching walls and floors. You might find that you can find a lower price but with all of the extra they do without random extra charges and how they alleviate moving stress by being so efficient and making you feel as though they are truly happy to be there managing everything as you need it to be. Just outstanding. I actually can't find the words to do them justice. Best moving company I have ever witnessed in action. I have only experienced 5 companies but one bad experience is WAY too many!

Edith Wilson

I can't recommend these guys enough! I have a small apartment size piano that I've moved many times with friends, but I needed movers this time. These guys have the best rates, and they're so friendly and fast! They got here on time and it only took them a short time to move my piano :-) Highly recommend!

Paul Holba

Complicated move today. Two trucks, two locations. The teams showed up exactly on time, were very courteous and friendly, did an amazing job of loading and unloading fast. They finished up right on the estimated amount. BEST MOVE EVER!! Highly recommended. 6 stars! Thank you to Tom and the team for making a stressful moving day a great experience.

Hanna Pingal

Tom and the entire moving team was very pleasant to deal with and professional. They came right on time and moved a piano for us so efficiently and expertly, we couldn’t believe how fast they did it all. They protected the piano and our hardwood floors, not a scratch anywhere. The price was the most reasonable out of all the others in the area, but the service was top notch! Highly recommend these guys.

Adrienne Johnson

Just got off the phone with them and they were very, very rude to me the whole time. Interrupted me rudely several times, couldn't even finish a sentence to answer his questions and then he rudely accused me of interrupting him when it was obvious there was some lag on the phone. And I quote "no, no, let me finish MY sentence." Extremely impatient with me. Rushing through important details. Any time I tried to go back and finish answering a question he would be so awful in response, "no I KNOW that. I'm already passed that. We dont need to talk about that anymore." K then why is he asking if he doesnt want the answer?! He said something like that twice and I wish I could type how horrible he sounded. I have never in my life taken the time to leave a review anywhere. But I could not let this go by. I may even pursue this further because this was absolutely horrendous!!!! ai told him I will be taking my business elsewhere because he was VERY awful to me. I have never in my life had someone treat me like this before. . Take your business more seriously and be more professional in the future. Because you were horrible today.

Jennifer McClelland

I would not recommend this service. The movers parked on our lawn rather than in the empty driveway and left a bunch of our boxes in the wrong rooms even though they were all clearly labeled on the tops and sides. They left items behind at our previous house for some reason and never mentioned it to us. Our dining room hutch was chipped in transit and they left off half of the screws when they "reassembled" our son's bed. Hire someone else.

Rebecca Swartz

Jamie Franchuk

Incredible service. I've used them twice and will use them again.

Robert Ghali

Organized, friendly and very efficient and careful.

Michelle Symons

Attuned movers were great to work with, their rates were reasonable in comparison to other companies. It was my first experience dealing with movers as we were moving two storage units full of furniture and boxes into an apartment for my senior mother. The movers were on-time, they knew what to do and as my husband watched, they took very good care of my mothers belongings throughout the move. Having 3 men to do the move made the whole process run more quickly and efficiently which saved us some money. Their estimate on time that it would take was accurate with no surprise costs. They were all extremely polite and friendly and it put us all at ease throughout her move. They took time to place furniture where we wanted it in the new apartment making it easy to start unpacking. I would 100% recommend Attuned Moving to anyone who is looking for an easy stress free move in/out experience. I'm so thankful we chose this company, if ever their is another move, Attuned will be the company I return to.

Sara Wickenden

My family has used Attuned 3 times. Tom and his crew are excellent, accommodating, fast, careful, and economical. Everything you want from a moving company.

Alice Wong

Attuned moving did an excellent job moving our grand piano. They were professional and very efficient, and made the moving experience smoother than we could have imagined. Would recommend to anyone looking for a professional piano moving team!

Lindsay Craig

Katherine Dyjach

We recently hired Atuned Moving to handle our move. Could not have been happier with the service we received. The movers were on time and extremely professional. They took great care to wrap our possessions and unloading the next day went just as smoothly. I will highly recommend Attuned Moving without any hesitation. Special thanks to All of you to made our move much less stressful.

Richard Poetker

The guys did a fabulous job packing & moving us to a different city. I couldn't be happier. Pricing was very competitive. Thanks so much..

g wood

Excellent! Punctual, careful, fair. Wouldn't consider any other movers.

Rijith Janardhanan

I had a great experience with Attuned movers last month. They were very quick along with being careful while moving things from my apartment to my house. The price was also very competitive with no additional surprises. I would definitely recommend them to anyone who is moving houses.

Philip Massicotte

Kourosh Mahvash

I had a fantastic experience with Attuned Moving in April 2018: from very competitive pricing and an easy and straight-forward booking to timely arrival of the truck and crew. Although they charge on an hourly basis, they did not waste a second and did everything as possibly fast as they could. I should also add that Tom was very fair and accommodating. When the job was finished faster than anticipated, he charged me only for the actual hours his crew (Dave and John) had spent. So, not only was the original fee lower than the competition but because of their professionalism and fairness I ended up paying significantly less than I would with other companies. I will certainly hire Attuned Moving again and highly recommend them for anyone who would like to have a hassle-free and fairly priced service.

Melissa Wu

Meredith Leigh

I cannot start to express my appreciation for this hardworking team who moved our 500lb+ clawfoot tub up a tight flight of stairs into our second story bathroom after picking it up from refurbisher! Easy to communicate with, availability was excellent and I would recommend to anyone with a difficult move! Thanks again.

Tina Gardy

We had two great experiences with using movers. They are fast, careful and efficient. Highly recommend. Tina G

Anastasia Sobering

Reading the reviews I was a little worried, but since they seemed to specialize in piano moving I figured couldn't hurt to get a quote. Boy am I glad I did. The quote to move my piano was a third what others wanted to charge me. For those savings I was willing to deal with a lack of pleasantries. Tom could definitely stand to "fluff" up his demeanor with customers, but the crew that came to do the move was very nice, joked around with me, and super efficient. We were only going a few blocks, but they had the whole job done in 30 minutes flat. They showed up exactly at the quoted time and were very mannerly (full of please and thank yous) when they needed something out of the way. I would definitely use them again.

Alan R

Fantastic experience! From start to finish, the entire team was efficient, professional, and courteous. I would absolutely recommend Attuned Moving -- you will not be disappointed.

Andrea Connolly

I've used these Attuned twice now...and both times were awesome! They call beforehand so you know when they're coming, they're efficient, polite and they took better care of my stuff then I do! lol. I would highly recommend. The guys were beyond great!

Andrew Dobb

Did not respond to my email.

Linda Roberts

Great moving experience! Tom and his team were professional and helpful from the home inspection for review/quote on the articles to be moved, right through to the last item being placed in my new home. I was finding the moving experience very stressful, especially with the Covid-19 pandemic, and Attuned Moving took all that stress away - thank you so much! Highly recommended! Linda Roberts

Jodi Dowling

Carol Anne Schmuck

Three weeks ago, Attuned Moving moved me from a basement apartment to a condo on the 9th floor of a building. They were so efficient and thorough. Also, they had a sense of humour and that made the move fun. I would recommend them to anybody. They are men of their word. If necessary, I would certainly use them again. Thanks Guys!! Carol Anne

Rivky Goldman

They were so pleasant to deal with over the phone. Didn't make me feel like they were doing.e a favor, and the prices were the best around! Punctual, professional. Will definitely be using them again

anan g

I moved in early jan 2021. I had rick, john and pat. They were great! Especially Rick. he really took the care to do a good job - bei it fixing furniture, disassembling and assembling appropriately, not scratching the furniture or the floors or the walls. I also moved a piano with them. I found it a bit pricey, but great quality for the price. everything was swift and efficient! We gave them $100 in tip for all their thoughtfulness and hard work.

deborath Cowgill

I would highly recommend Attuned Moving to anyone looking for a professional and affordable moving experience. The movers arrived on time and managed moving some very heavy pieces of furniture without much effort and without any damage on the property. They were willing to help with anything that we needed and they went that extra mile to make sure we were happy with the placement of every item. Thanks for making our move so easy.

Lorraine Banton

Attuned Moving made our move seamless! We are retired and the crew was so efficient and didn’t waste any time and we’re highly professional. A true pleasure to do business with. Highly recommend

Ceri Nelmes

Used them again. Again they are the best! Even helped level a piano when my floor wasnt!

Judy Allensen

ATTUNED MOVING, is the most amazing moving company we have ever encountered. Tom and his helper moved our furniture in a very professional manner, being so careful of our recently painted walls and new floors. They had runners covering all walked areas and were so careful. I would us no one else and I have moved a lot. Very friendly gentlemen

Deanna Martin

They made moving out piano easy and painless! They were quick, professional and offered a reasonable rate. Highly recommend!

julie oberle

Person who answers the phone needs to improve his customer service skills.

Roco Kam

Very good moving company, highly recommended, ask for Tom

Colin Coughlin

Hands down the best moving company around! My wife and I hired Attuned Moving as they were the most personable and reasonably priced of all moving companies we arranged to meet with. The moving crew was very respectful of our belongs and houses during the process. We are proud to report that there was no damage to any walls or to our belongings, which is quite incredible. They worked very efficiently, finished ahead of schedule and only billed us for the time it took to move our things; which was less than the original estimate. We are so happy with the service and we highly recommend them!

Jodi Jackson

These guys were amazing! I was a little concerned with the limited information provided before hand but we paid the deposit and confirmed a week in advance. All our communication with them ahead of time was short and limited but they seemed reliable. On the day of the move, they arrived on time. They managed to maneuver a large moving truck in a not so spacious condo parking lot. Had to get all the furniture out around a sharp corner in the front hallway and they joked and laughed the whole time. When we had garbage bags full of linens they provided us with wardrobe boxes so it was easier to move. Attuned movers were hired to only move the big stuff but they ended up taking all the smaller items we hadn't been able to move yet. The unloading at the other end was extremely fast and ahead of schedule. By the time my helpers showed up the movers had emptied the truck. And to top things off the final bill was under the estimated quote. I would highly recommend this company!!!

Elizabeth Salisbury

Found their responses rude and unprofessional. Poor customer service experience.

Karen Cameron

Disappointed, I called and exchanged voicemail with the company. Yes, it was a small move and they confirmed they could accommodate the move the following week. When I called to confirm the time, the owner told me we never spoken, he does not recall the conversation and should just move the pieces myself. I guess he didn't need the business!

Marie G

Fantastic rates, no hidden charges (fuel, etc.), and they did an excellent job! They moved our very heavy piano, as well as all our furniture, very quickly with no damage. Highly recommend Attuned.

Amy Grant

They made our move so easy! They were super friendly and efficient. Would recommend to anyone.

scribbler60

John and Justin showed up on time (a bit early, actually), made an assessment, and completed the job within the limited amount of time available. They were personable and professional throughout. No hesitation in recommending them.

Mike Murray

The most unprofessional ignorant experience I have ever had as a customer for anything - And I've delt with Roger's so thats saying alot!!! They showed up early (no problem other than their key argument seems to be the wait for keys which occurred exactly on time and right after their hour lunch!)... damaged my stuff... had terrible attitudes... were Unorganized amongst 4 guys and a truck and a half ... they were not pleasant nor professional - ignorant and complaining every step of the way ... they tried over billing me even with the quote clearly stating a max of 10% plus minus of quote was all that would be adjusted... I tipped generously prior to being told of the brash ignorant way they delt with my significant other and prior to being aware of the damage to my stuff... we followed up with a clear polite outline of our concerns to have the most unprofessional ignorant response provided in return from a Tom Foran.. he yelled and argued with me and hung up on me .. he was trying to make our closing time and "rush" to get out of my old residence his main points (we had till noon the following day to be out)... followed by the fact we "should take the money we saved and apply it to our damages" ... his guys showed up an hour early and half of them sat in their trucks for more than a total of 2 hrs throughout the move.. after they were done (including indulging in the pizza and beer I provided) I was presented with a bill that had increased by a considerable amount from the quote (even with 6 or more of my friends and family assisting to unload last half truck full while 2 guys sat in the other truck).. I paid 10% more than the quoted price as per the outline on the quote and proceeded to give 2 guys a $100 tip and one of the two other guys a $50 tip the only guy that did not get a tip was so ignorant he would not even aknowledge me, nor shake my hand at the end of the day, and recieve his tip but didn't hesitate to grab beer and pizza (as I said I tipped prior to being aware of all the issues). Seems this troubled ignorant unprofessional group has its issues start at the top and have made their way through the whole crew! They came recommended but I would never inflict this company on anyone ... even those I do not like!

carrie taylor

Phenomenal experience with Attuned for a large move this week. There is obvious pride in reputation with this company and the staff. Prompt, polite, careful and exceptionally hard working. These guys took the stress out of a stressful event. Thanks again for everything.

Claudia Belusa

I wish I would have called them first. They were efficient, knowledgeable and were able to move my furniture in swift time. I had other movers and they made a mess (dropped my dryer down a flight of stairs and did damage to my new home) and then left some of my things on the truck until I paid them. The moving business seems to be dotted with unscrupulous people, but I would definitely recommend Attuned Moving. I will call only them for my next move. Their price was fair and their staff was knowledgeable too...honest and efficient bunch of guys. Thank you for moving my huge piano upstairs! Really appreciate it!

Gerrad Everard

These guys were AMAZING. On time, best price, nice guys, cared about the house as they had their own mats so were very clean. VERY respectful, I never write reviews but I was so happy with them they deserved one, book these guys, you won't be disappointed

Robert Dowse

Our experience started out positively. The guys showed up on time, and were quick and efficient with the move. They were also friendly and easy to deal with in person. However, after the move was complete and we began to unpack in our new home, we discovered that there were a number of scratches, bumps and gouges in multiple items/areas of the house. It was clear that they did not take proper precautions in the truck, and while moving items into the home, to ensure items did not get damaged. We have two bookshelves with four doors on them, which were removed before the move. All four must have been stacked together in the truck, and the hardware scratched all four doors on the front (see photos). The crown molding by our front entrance was bumped and chipped, and there is a large gouge in our hardwood floor - all of which were not there prior to the move. We tried to contact the company following the move to provide photos and discuss any possible remedies they may be able to offer, but after an initial acknowledgement, have refused to answer any of our follow-ups. We were hoping to resolve this with the company privately, so our experience could remain satisfactory, however, it has been over a month since the move and we have not heard anything. We are disappointed with our experience and would not recommend.

Matthew Buckley

Tom and his company was awesome from start to finish. They helped move a 500-600lb claw-foot tub to a refurbisher, back and then moved it upstairs around some tight corners. Communication was excellent, price was great value and the crew was very responsible when moving.

Julia Mielcarek

Over estimated and over delivered. It was a great experience. Very friendly team!

J Robillard

I just completed a move and am extremely impressed. They showed up 10 min early and got to work right away. Attuned was careful with the furniture, courteous and caused no damage to either house. What really impressed me is that because they were faster than he said he'd be in the quote, he only charged me for the hours worked. Very easy to work with.

brent Gordon

It was quite a sight to watch this well oiled machine move a baby grand into place seemingly effortlessly. I would recommend them to any one.

Nathan Tarr

Absolutely amazing experience. It was our first time using movers and the Attuned Team was professional and curtious, and incredibly fast!

Chuck Dannecker

Cannot say enough about Tom and his crew. On time, polite, professional and under budget. I had a complicated (messy, sorry Tom) move from a three level home to West Heights Seniors Apartments where Tom had working knowledge of the building. The crew was prompt, careful, efficient, professional and courteous. Thanks much Attuned Movers

Jessica Marie

Attuned fit us in last minute (sorry!) We had been having trouble finding a reputable moving company. I found them on the BBB and they had an A+ rating. they were fast and efficient and allowed us to schedule 2 hours while some other places wanted a 4 hour minimum. They did a great job with our heavy and sentimental furniture, and came very well prepared. They also worked so well together and communication was outstanding. We will be calling on them again when we buy a house. Thanks for taking the stress out of our move!

SM Y

Margaret Stephenson

This was my first move in over 30 years. Attuned Moving was perfect for my move. They supplied boxes and packing paper. On the moving day, they were prompt, professional and very nice. They did not make a single scratch on any wall, floor or item of furniture while moving out of my old home or while moving into my new home. The entire move was totally painless. I was so pleased with everything. I thought the price was very reasonable. I highly recommend them.

Kim Boyle

Tina Forte

This company did my move in September. They dropped or banged my TV, breaking it. Also, strapped a large, heavy wood cabinet so tight that we couldn't get the doors open. They had to be pried off and then they wouldn't go back in. Both items discovered after they left... Obviously can't plug everything in and inspect everything before they leave. Several calls and several emails later and still haven't heard anything back from them. Very unprofessional.

Michelle Symons

Attuned movers were great to work with, their rates were reasonable in comparison to other companies. It was my first experience dealing with movers as we were moving two storage units full of furniture and boxes into an apartment for my senior mother. The movers were on-time, they knew what to do and as my husband watched, they took very good care of my mothers belongings throughout the move. Having 3 men to do the move made the whole process run more quickly and efficiently which saved us some money. Their estimate on time that it would take was accurate with no surprise costs. They were all extremely polite and friendly and it put us all at ease throughout her move. They took time to place furniture where we wanted it in the new apartment making it easy to start unpacking. I would 100% recommend Attuned Moving to anyone who is looking for an easy stress free move in/out experience. I'm so thankful we chose this company, if ever their is another move, Attuned will be the company I return to.

Erica Watson

Honestly, I was underwhelmed. Though pleasant on the phone the manager/boss/job booking guy was rushed and didn't really take the time to get enough info from me. Or rather didn't understand the scope of what I had. This resulted in too few people for too big a job, thus costing me nearly 40%more than the quoted estimate. I was beyond disappointed that my spouse had to pull the lead crew aside and tell him that they needed to be more careful as they were damaging our furniture. One should not have to tell professional movers to be mindful not to damage one's belongings. I've been left with very noticeable damage to my wood bed frame and headboard. Gouges and scratches to the edges of my solid wood dining table. Door frames and walls that needed to be repaired, and freshly painted walls that needed to be resanded and painted. Overall I'm afraid I would NOT recommend this company. They are efficient, but careless.

Erin

Debra Lawson

So incredibly happy with this service! My grandmother's piano is priceless to me, and that's how they treated it as they VERY carefully moved it through my tight foyer and down my even tighter hallway. I would've recorded the entire move, but they got it done so fast I didn't have time to find my phone! If we ever move again, they will be my first call, highly recommend!

Laura Anderton

If i could give this company zero stars i would. My sister was booked in for moving services. The company never showed up and when she called they said they never got the email. Yet, they sent a confirmation email saying they were booked in for 8am on the date. They were not helpful at all and I would definitely NOT recommend this company. Use them if you want to end up moving all your own furniture and scrambling to find a truck

Soha Moussa

We hired Attuned Moving to help us move over two different dates. They were very professional and did an outstanding job. They showed up on time, moved my piano and appliances on a terrible weather day with competence in spite of the difficult conditions. On our second moving day, they moved the remainder of our house. They were prompt, courteous, and professional. Overall, an outstanding experience. We would not hesitate to hire them again if a move was needed and highly recommend them to friends and family, a great experience! To add icing to the cake, their prices were very reasonable as well.

Aleksandra Mladenovic

Fast , efficient , punctual, caring and focused. Amazing !!! I highly recommend the company , and will use only their service if/when moving again

carolyn mele

Awesome hard working professional movers. Moved my piano from my main floor down a tricky stair case into my basement. They knew exactly what they were doing. Highly recommended.

Evelyn Held

I can't say enough about this team that I contacted to move a piano from one floor to another. I emailed for a quote. The response time back was almost immediate. Their quote came in at least 60% less than anyone else that I reached out. My date and time and price was confirmed. They were 4 minutes early. Very personable and friendly. Paid attention to all the current protocols in place. The piano was moved within minutes of them getting here. If I need to use movers for a move this is the company I am going to. And I will recommend them to anyone in need of a moving company. OUTSTANDING!

Alan Zhao

I couldn't be happier about Attuned moving. They arrived on time and moved fast in a very professional team way. They took good care of all my furniture, and they were also very careful about the house, floor, wall paintings and the lights etc. They gave me some extra advices about how to avoid scratches on the floor, super friendly. I will definitely recommend them.

Elaine Townsend

Two years ago Tom moved two households of furniture. It was all completed in 5 1/2 hours. They asked where we wanted our furniture placed and everything was in order by the time they left. They also moved a freezer from our friends house to ours and the cost was reasonable. Sure saved our backs....LOL We have recommended them to many people. I highly recommend them.

Bill Esbaugh

Never called me back.

Marg Alfieri

Attuned Movers - Avoid at all costs!! I hired them because their google reviews were very good. In reality – they were horrendous. The three guys arrived 35 minutes late, and no one answered my calls or email about where they were. They refused to wear a mask – even though in our area, these are mandatory. I offered to pay them extra to wear a mask, and I was told to relax that none of them had ever given anyone COVID. HUGE Strike 1 Strike 2 – “ Sweetheart, you are stressing us out by being worried that we are going to miss the elevator booking time from 12-2:30. This was said to me at 11 am – at this point, we hadn’t even loaded up everything for our condo, nor loaded the 25 items that were going into storage 30 minutes away in a relative’s basement. Misogynist words and there was absolutely no way we were going to be able to load everything – drive 30 minutes there, unload 30 items, drive back 30 minutes and make our elevator time. I hired another moving company to come from 12 noon, and likely the trucks passed each other on the road. Two Men and a Truck came within an hour of my call to them – and they came from Cambridge and squeezed in the move. They wrapped all the furniture and delivered it safely to the storage area. All in less than 3 hours and while wearing masks!! Strike 3 – Attuned Movers left half the walk in master closet full of clothes, and the foyer closet full of heavy winter coats. They did not bring enough wardrobe boxes ( and I had one of my own)… My DIL and I moved all these items the next day – 14 loads each up and down the elevator. Strike 4 – they left a gouge on my staircase wall that a contractor now has to putty and repaint. I was able to get all the scruff marks off the basement staircase wall with a master eraser and 40 minutes of scrubbing. Tom, the owner did offer to pay for this repair. Attuned moving is out of tune. Do NOT hire this company. I am reporting them to Public Health for their horrid disregard for the Public Health mandated mask

Sherry Donegan

August 2018 Amazing experience today with a move. Rick, Mike and Brandon worked very hard and professional. Great experience. Highly recommend

Wanda Simpson

Attuned Moving was incredible! It was an out of town move and my first time using movers. Tom and Brandon were excellent, very hard working and professional. They came highly recommended by friends and it was a great experience! It was affordable and I couldn't have asked for more! Very well done!

Caitlin Port

I don't leave reviews often, but this business deserves it. Excellent service, highly recommend! Arrived on-time, worked very efficiently, friendly, and the quote provided was bang-on.

Ingrid Pottkamepr

Had Attuned Moving move a piano and numerous bins and other items to a condo in Toronto June 2018. They were prompt (early even), loaded all items quickly and professionally and drove and unloaded in Toronto in an extremely timely fashion. Were very, very pleased and would recommend this company any time!

Greg Fischer

Al and the entire team were WARRIORS today. Many Thanks.

Anamarija Zunic

Extremely impressed with the service provided earlier today. Inquired to move a piano Friday, had a response back within 24 hours, piano was flawlessly moved by Tuesday morning. Movers were friendly, on time, quick and professional. I would highly recommend this company.

D&J SAUSAGE FACTORY BRANTFORD

Great service! Estimation was for 8 hours they finished after 6 hours!!!!!! Very friendly, very clean. We were impressed by the service. Definitely recommending to our friends)) thanks guys from Tom and Zoia .

Kathleen Anne Clyson

Professional, courteous and very quick to respond

Rachel Redshaw

I have moved several times in my life and have had some horrible experiences. This was by far the best move I have had. They were quick and efficient and did it all for a really great price! I would highly recommend.

Brandon L

great rates, hardworking movers, punctual .... would highly recommend!!!

Jane Gurney

We used Attuned Moving to do a local move from a house and storage unit into another house. I was a bit hesitant at first as they were much less formal than other moving companies when I initially contacted them for a quote, but am very glad I followed the recommendation of friends and our realtor and went with Attuned. A quote was provided via email based on the information I provided without any visit or viewing of the items to move, and it was bang on. We could not have been happier with the movers - they arrived on time (early, even), worked very hard and consistently throughout the day, and not a thing was damaged or nicked. This was the first positive experience we have really ever had with a moving company. I would not hesitate to recommend Attuned Moving.

Business Hours of Attuned Moving in Kitchener

SUNDAY
CLOSED
MONDAY
8AM TO 5PM
TUESDAY
8AM TO 5PM
WEDNESDAY
8AM TO 5PM
THURSDAY
8AM TO 5PM
FRIDAY
8AM TO 5PM
SATURDAY
8AM TO 1PM

PHONE & WEBPAGE

Attuned Moving en Kitchener
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