You will see all the feddbacks of people who are using the services of Two Small Men with Big Hearts, Winnipeg (Moving Company) near to the territory of Kildonan (Canada).
At the present the business receives a rating of 4.5 out of 5 and that score has been based on 127 reviews.
As you can read, it reaches an feddbacks average is nearly the best one, and it's founded on a high number of opinions, so we may think that the score is very credible. If many people have bothered to leave their score when they are happy, is that it works.
You know that we do not usually bother to give tatings when they are good and we usually do it only if we have had a problem or incidence...
This Moving Company is classified in the category of Moving company.
Brian and Zack were my guys for the move. They were very professional, easy going, and willing to help in any way they could. If I ever have to move again, I will be definitely asking for them again. Thanks guys for all your hard work, it was truly appreciated.
Both Reagan and Eldon did a great job moving me to my new house. Would definitely recommend this business to others.
They were on time they were careful efficient. Didn't seem to be hurrying but they did work at a good pace so it wouldn't take longer than necessary. Very much appreciate their help on this move.
Billy and Alex were great. Got a later start than planned, but got down to business and got the job done. Took a while to finish the move due to the multiple stops to drop off items, but were polite and friendly the whole time. Thanks.
Brendon and his crew were fantastic! Fast and courteous, very careful and very professional. Would not hesitate to use them again.
Great services with friendly staffs
Brian and Nikki were great! They made the move go smoothly and efficiently. Would definitely recommend!
I spoke with John over the phone. Very nice and accommodating.
The 2 movers Michael and Gregg were awesome !!! So professional and helpful Moved our furniture safely and we'll protected We were so pleased with both of them and would definitely use the company again
Had 2 young guys come to help my mother move her household to mine They were so helpful and professional. Treated everything with care. .Made sure everything was wrapped and secure. Everything arrived safe and sound .The price was so reasonable .I want to thank Two Small Men with Big Hearts for making a stressful move so much less for an 88 year old woman...Definitely will use this company again.....
The team working on our move was fantastic. They took care with our stuff, worked exceptionally hard, and were friendly to boot.
We've moved twice recently and due to strange circumstances (nothing related to this company) we've had three different work crews. Each individual would get 5 stars. Outstanding customer service from them as well as everyone we've been in contact with through email or phone. Zero complaints. Keep up the excellent work.
Dave and Mike did everything I could have asked for in a good moving experience. They took care to wrap and safequard furniture from any damage. They worked very hard and got the job done in the shortest time possible. Thanks a lot guys!
First time using movers and I couldn't be happier. The crew was professional, super friendly, came prepared, and knew what they were doing. Took real good care of my stuff, too. Really happy with their service!
Excellent service, very professional, recommend 100%
They arrived promptly, worked so hard, efficiently and were very friendly. So worth the investment and it would have taken us days to do what they did in a few hours.
Brendon, Zach, and Sierra moved us out of our basement suit and into a 3 story walk up in under 4 hours! Crazy impressed with all of them! They were personable, polite, professional, and excellent at the job. They followed instructions to the letter and had great teamwork skills. Can’t give a better review for them! If we ever have to move again I won’t be going to anyone else. They were fantastic!
Dana and her crew did a fantastic job for us. Accommodating, professional and good natured
The two fellows were there on time, super pleasant, very careful with all items, packed and appropriately wrapped. Very fast workers, no dilly dallying or breaks. I couldn't be happier with EVERYTHING. I would HIGHLY recommend. Thank you
This company really has its act together. Every moment from the initial booking till the time the movers left was incredible! We had a BigSteelBox container and we needed movers to empty the contents into an apartment. I called to make a booking which reached a dispatch in Calgary and they took down all my information and created my profile to set the move up. The movers that came on moving day were EXCEPTIONALLY exceptional. No room for improvement with these guys. Dennis, the driver, and his assistant Mark were the most amazing movers. On top of their moving skills, their demeanors, customer service skills, manners, and general state of being were top notch for their young ages. The whole experience was so gratifying, the last thing I looked at was the time. These guys were top notch mascots for this company and hope Two Small Men do whatever it takes to keep them! I would recommend this moving company to everyone I know and will definitely use them again on my next move! Koodos!
The guys were great, Brian actually did the move twice with me. They were fast, polite and I really appreciated all their help :) If I ever have to move again I'll be in touch! ~Cher
The crew was professional and full of hustle. The office was also a pleasure to deal with.
Great customer service! Fast and dependable! I have never used other moving companies. Two small men are the best!
I recently had this company move my household items. The crew of three were friendly, efficient, and very helpful. They were on time and made my move a pleasure. Thank you.
My experience started with the quote I received from Jason. He was very helpful and thorough, explaining all the costs clearly. The day of my move, Zach and Eldon arrived on time and ready to work. They were beyond fantastic! They were both extremely polite, friendly, hard working and fast paced. I couldn't be more impressed with how they conducted themselves in my home. They aim to please and love to see the customer happy. I highly, highly recommend.
We booked Two Small Men with Big Hearts for a move after the loss of a loved one. All of the staff at TSMBG, from the coordinators to the movers were incredibly compassionate and caring. Communication was respectful and considerate. The delivery was professional. We will definitely use them again.
Great team of guys ???? very professional curious and polite...they took great care and took every measure possible to make sure my items arrived at the new location in the same shape they left my old place...and they arrived perfect...second time I have used this company and completely satisfied both times.
From start to finish we had an exceptional experience with this company. When scheduling our move, Sam was extremely helpful and patient when we ran into some issues and had to reschedule. Then, on moving day, we were lucky enough to have Candace and Greyowl handle our move. They were, without a doubt, THE BEST and most professional moving team we have ever dealt with. I can't say enough about how fantastic they were and how much stress they alleviated from our family. I would hire them again in a heartbeat.
We've had Two Small Men with Big Hearts move both of our sons & families this year - 1 from Winnipeg to Oakbank; and 1 from Winnipeg to Stony Mountain. Both times the moving teams were courteous and respectful of property. I would definitely have them back if needed. Jan
First off the movers were 7 hours late. They first told me it would be a 2 hour wait, then no contact at all until I called them. It then took several more contacts before I finally got someone to arrive. They then told me I would get 2 groups to expedite the move, but only got one. I was then told I would get a discount, but never got one. They also charged me a $50 deposit, but never took it off my bill. When I complained, no one ever corrected the issue. I would never recommend this company to even my worst enemy. They didn't even wear masks, which made me nervous with COVID being around...
We were booked for 9am. It is 1:30pm and they still have not arrived. Just received a phone call, stating they were finally on their way, AFTER moving someone else. So our entire day has been completely messed up, because this company is poorly managed, and double booked themselves. Can't even comment on the how well they perform, as THEY HAVEN'T BOTHERED TO SHOW UP YET. Will never use again or recommend.
These movers were incredible. Kind, courteous, careful (and helpful) with our furniture, as well as a stunning work ethic throughout the entire day.
I was moving between cities, so we planned for the 3 days: packing, loading and driving, unloading. The movers spent the packing day shoving everything into boxes (including my iPad, which I needed), then shoving them into the truck in a disorganized way, then announced in the late afternoon that they wouldn't be able to fit everything (there was >1/3 of the truck left, plus they'd been loading some things that were supposed to stay behind) and would be leaving that night and sending a second truck the next day, requiring me to be in the new city to unload early the next morning!!!!!! This was NOT the plan, and it was also totally unnecessary! I told them (and their boss) that I needed them to fill the truck once only, packing it properly (that didn't happen), and unload on the date agreed. At that point, the movers developed an extremely rude and unhelpful attitude. They roughly loaded our trampoline (first insisting it wouldn't fit - it's only 8" round and fit flat against the truck's side standing on its side), and when it came out it had 2 tears in the net.... (it had none before). Some of my other items were flung on top in places where they could be scratched or damaged. This crew was extremely unprofessional and tried to completely change my booking without discussing with me or even communicating it at all. It was quite a shock to be told they were about to close the truck and leave a day early, and would be unnecessarily sending a second truck at my expense, and requiring me to drive back and forth to unload! Wtaf??! When I spoke to their boss on the phone, he indicated that he'd told me a couple of days prior that my home contents may not fit in one truck. This is true, however I'd sent my full list of contents to Two Small Men prior to booking (and also, I've moved a ton, and my items DID fit in one truck). He tried to use that as an excuse to completely change the plan and leave with the last 10 feet of their truck completely empty! Fortunately, they sent a different crew to unload, and that went just fine. My iPad was found in one of the boxes 4 or 5 days later (I hurriedly tried to unpack all the boxes in order to find it!). We are getting small insurance claim that does not cover a new net for the trampoline. Overall, this was a mixed experience. It wasn't all bad, but the initial crew clearly just wanted to get back home early and were trying to compress two days of work (one of packing, one of loading and driving back) into one. They became extremely nasty to me and rough with my belongings when I asked them to stick to the plan. So, I would NOT recommend Two Small Men. I would not care to repeat this experience.
Had a great experience with this moving company. Picking up my stuff and moving to All points self storage. Will use them again. Nice and on time.
They called in the morning to confirm a time, so I booked my freight elevator for two hours but then they showed up an hour and a half late and didn't update me to let me know which kind of screwed up the plans for the rest of the move.
My moving team, lead by Daniel, was amazing. They handled my items with care and assisted with dismantling large pieces. Thank you soooo much!
The movers were early, they loaded the truck in less than an hour. They unloaded quickly too. Took less than 3 hours. I am very impressed!! Good job! Definitely will use their service again!
Great team of movers. Colin & Cam were quick, professional and very friendly. Cost less than I expected & nothing lost or broken!!!
The guys who did our move were so friendly and careful with our move. I can’t thank you enough for making the move so seamless amd stress-free. Thank you so much for being reliable, friendly and providing such amazing service!!!
We waited longer than we expected for the movers to come but liked how fast and efficient Candace and Grey moved the furniture into our apartment.The only complaint would be that they should have had covers to put over their shoes when they came into the apartment as they left a couple of small muddy stains on our carpet.Otherwise it was fine.
On the coldest day of the year with wind chills near -50, the guys stepped up and juggled trucks around due to equipment not starting and worked late to get the job done!
Josh and Colin were on time, they were quick workers, very friendly. Considerate of not tracking slush and mud through the house. We would definitely book them again!
I booked the company to come between 9 and 10 am. After multiple calls saying that they were behind schedule " because one of their tricks broke down". They finally showed up at 2 p.m. . I had my elevator booked on the other end till 3pm so they said they would send a 3rd guy. This never happened. The two gentlemen that came we're not overly friendly. The one would not talk to me. They moved everything carefully. It was an extremely hot day so I understand that they were tired. The truck was in disrepair and the air conditioning was broken. By the end of the move the two men became a little friendlier when i brought them slurpees and had two of my friends helping then unload. It wasn't there fault and my understanding is that the company has new ownership. I used them several years ago and they were fantastic. In the end they took $10 off an hour because they were late but in my mind it still wasn't enough as it really affected my whole move on both ends. I would not use them again. Not overly professional in any way.
I've used this company twice now and am very happy with the service. Especially my most recent move. The movers were excellent!
Fast, efficient and nothing broken. Really nice people to deal with. Office staff who booked the move were very helpful. They sent a list of do's/don'ts/suggestions that saved us some trouble, time and money.
These guys were great. Can't say enough about this company. Moved me in less than 3 hrs. I would recommend these movers hands down
Our movers were great! They were so nice, organized, and polite, they were also super fast! We had some issues on moving day because the city was doing street work on our block but the movers didn’t let it impact anything and worked around the city trucks and city workers, we also had problems getting into our new home because of contractors doing work (that we didn’t know was happening) but the movers didn’t blink an eye at it, they handled it better than I did and honestly helped me feel better about the situation with their up-beat attitudes. The contractors were even in the movers way (!), but the movers were professional and didn’t say a thing about it or let it slow them down. I so appreciate Daniel and Justin and all their hard work! They did a great job and made me feel like it was no hassle at all, in situations I had no control over. I would hire them again in a heartbeat, I’m so glad I chose to for this move.
This was my second move with Two Small Men. Zach and Greg were efficient, friendly, and made moving a breeze. They were interactive with my cat and I and I was much less anxious about the move knowing that they had everything under control. I will use them again!
I got the best experience with two small men! Will recommend them every time!
Very Professional and awesome crew.
I had a really bad experience with this moving company(Two Small Men with Big Hearts). Their fee is that of other professional moving companies, but their on-the-job service is deplorable and was disappointing, to say the least. The most unbelievable part of my experience, was that they actually forgot the last piece sofa in the elevator, forcing me to run after the truck to ask them to come back to load it up. What’s more, they forget to bring the FOB key when first showing up, and to end things as they started, they put together a dresser with the mirrors installed backwards. It’s hard to believe such a company stays in business!
Good phone service
Great company that made a recent move for our elderly Mom problem-free and stress-free. Great and responsive central booking service for the local office. And the guys from the local office were on time, friendly and very professional. Well done! Thanks.
Candace, Kevin and Grey Wolf were wonderful to work with during our recent move! They provided quick answers to our questions and went over and above with placing some items in one of our Staff's vehicle. I would highly recommend this group of people if you are planning a move!
Movers were prompt, courteous, and careful. Happy customer! :-)
Great move with some great people. Candace and her team were professional and perfect. Highly recommend.
Brian and Nicki were great! They handled the move efficiently and were extremely careful moving all of our furniture. Would definitely recommend them!
My move inside of Winnipeg was effortless. Colin and Tristan were amazing. They were on time, even a bit early, knew what they were doing, very friendly and made moving pleasurable. Pricing was reasonable and they are prepared and experienced movers. I would definitely recommend and, or, use them again!
If it was this company that moved me from my address they double charge you and break things and don't replace plus didn't put are bed together missing the pieces to put together didn't give me some missing bad helpers when your disable
Friendly and professional.
The entire experience was amazing. Communication was always very good. No surprises. Movers were polite, professional, quick and careful. I was very impressed and would easily recommend this business to anybody and everybody!
Andrew and Jesse were great! Made the move seem like a breeze. Move the furniture around several time until we were happy.
Great Move.
TSM rocks!!! They got a fully-furnished 1-BR apt moved in 2-1/2 hrs.......wow! To the 3 movers (Vinny, Noel, & Singh).... You guys are the BEST!!!! Thanks you for the easy move & the laughs we had during it. Hopefully, you 3 will get a bonus from the company....because the expertise, quality of service, & your committment to task was outstanding. Thank you again, Vinny, Noel, & Singh. TSM provided excellent service within a very short time-frame due to my job.....I'm a long-haul trucker running Can/US. Again......thank y'all so very much..
Mike and Parker were very polite and moved our belongings with the utmost care.The price was right and my wife and I were very satisfied.Kudos to you both. Thanks again
polite, friendly staff, quick and efficient
This company had it right coming out of the starting gate; professional from start to finish! Initially I was impressed by the thoroughness of their wuote and co-ordination of the relocation, but it didn’t stop there! My movers from Winnipeg, Jack and Brendan (?) were courteous, polite and fast! They even gave me a tip on how to prop open a door using 2 screw drivers lol! Highly recommend this company!
Very satisfied with how these people solved a very complex piano moving problem, I wouldn’t think of using anyone else. Thanks for a job well done.
I’ve moved a couple times in the last year and I always say I will hire movers, this time I did! Brian and (sorry forgot the other guys name) were fantastic! They were quick and careful. Made moving stress free. They were laughing and joking the whole time, even going up 3 flights of stairs. 2 Small Men with Big Hearts was a great price. I will definitely contact them again when I move! Money well spent.
Great experience!
Fantastic service from Candice and Grey Owl. They were very professional and efficient with the move of our 2 bedroom apartment. The move took half the time as our last movers. I highly recommend them!
Highly satisfied. Job well done. Thank You very much again !!!
Great packing and loading experience. Prompt delivery. Hardworking and thoughtful people. Very happy.
We had booked another moving company and they screwed up and booked us for the wrong month, I called Two Small Men this morning and they were at our house within 2 hours. The guys, Trey & Daniel did a great job and were both very pleasant to deal with. Thank you for helping us in such short notice.
Second time using the company. Excellent service. Would definitely use again!
The guys were really good. Great personalities. Professional. Great communication with the company too.
Was told I would receive an email in a few minutes with a quote... it has now been over 24hrs and no quote.???? On to the next moving company I guess.
I was so impressed when I booked by move, Jason was very helpful and thorough. On moving day, Nicki & Brian were my moving team. These two worked so well together, they really seem to enjoy what they do. They took care wrapping & moving my furniture, then got everything in place in my new home without a dent or scratch. They worked efficiently and were very professional. I would recommend this team and the company.
Two Small Men with Big Hearts exceeded my expectations for our out of town move. Leading up to the move day, the team reached out a few times providing updates and reassurance. On the day of the move, Candace and her team arrived on time and quickly got to work. They were friendly and professional and an absolute delight on what I anticipated to be a stressful day. The move was completed earlier than was estimated and everything arrived in perfect condition. I honestly cannot say enough good things about the team, they were great. Highly recommend them if you're looking for a moving company and we will absolutely be a return customer if we are ever looking to move again.
Candace and Eldon were fantastic today showed up early, moved our furniture with speed and ease!! Took less then the estimated time!! Will definitely be looking to use them again with our next move!
I had a great experience using this company. The sales manager(Jason) was really good at recommending the best package when I described the size and items that needed to be moved. A day before I got another call confirming all the details and the day of the move the movers called me 30 minutes before hand to let me know they were on their way. Billy and Cameron were really wonderful. They were so polite and professional. They were also very thorough and also made sure everything was put in for us properly. I will be using your service again and definitely recommending it to others.
These guys were great. Fast, affordable, and just generally an easy, headache-free moving experience.
Two Small Men saved our move! We had already moved all the smaller things in our home and had a different company scheduled to move all of our large furniture 2 days before we needed to be out of our home. Well the company we had originally booked cancelled on us the morning of our scheduled move. I panicked and called Two Small Men. They luckily had an opening the next day. The crew of Brian/Nikki/Moh were all friendly and exceptionally professional. They were careful with all of our belongings and took great care putting moving pads anywhere in our home where the furniture might've caused damage during the move. At the end of the day there was no damage to our new home and no damage to any of our furniture. They finished in a timely manner and cleaned everything up when they were done. Thank you so much for saving our move!
Moving was fast and easy, thank you!
We moved the other day and had 3 of their movers help us. They showed up between the time frame they had originally informed me of, were friendly, efficient and fast! It was such an incredibly hot day and they had us in our new place in just under 4 hours which was within the time frame we had been quoted as well. Hiring movers on a +35°C weekend in July was totally worth it! We had energy to unpack. I would use them again.
The two young guys that came to move all my possessions were professional, courtesy and flexible and able to take direction. I was so impressed by their work ethic. I would use this service again.
Great customer service prior to the move. Our move was fast and very well executed. Our movers were Cam and Tristan, they were nice and respectful. Their coworkers Josh and Collin came to help them as they had finished their previous job early, which made our move even faster. We will recommend this company to all our family and friends who require the service and definitely use it if we have to move again.
Thanks! Candy Grey ????????
They were one-time, efficient, and professional! Everyone we dealt with along the way has been great and taken so much pressure and stress off our move. I highly recommend them!
Fantastic service, and excellent movers. Our multi day move had a lot of logistical issues, but Sam the dispatcher immediately put us at ease and told us that everything would be taken care of. I can't overstate how much he helped us. Colin the crew chief was equally impressive, very polite and professional, and super friendly too. He took care of everything for us and turned what was initially a stressful situation for us into a calm, relaxed move. Each of their crew members also impressed us with their work ethic and professionalism. We are very pleased with Two Small Men and would not hesitate to use them again.
Awful experience! We were quoted for 2 men taking about 6 - 8 hours but 3 guys showed up and convinced me to pay for all 3 so it would take less time. They ended up calling in another crew after 9 hours because they weren't close to being done. Second crew was amazing but the move ended up taking 11 hours and cost us more than double.
Thought was a good experience until I noticed a flat screen tv was cracked after turning it on ,called them....my problem not theirs. Its not covered by their insurance. So becareful to read the fine print. They got their money and I'm out a tv.
The men were very efficient, and really nice to have in my home. I would definitely recommend this company.
Everything about this experience was fantastic! The movers arrived early which was great, and everything was packed up and moved quickly. Also, the "moving in the middle of the month bonus/discount" is a really great offer & I definitely appreciated it. Thank you for a stress free moving day!
Excellent experience and even better team that moved our office.
Would not recommended. Serious communication issues between staff leads to more work for me. The incorrect date was passed on. The local street construction issues I had mentioned were not told to the movers. But the largest problem is the fact that I had informed the company that the move was equivalent to a two bedroom apartment. But for some reason the movers were under the impression my place was the size of a one bedroom. The truck that arrived proved to be far too small. I have spent over a week since moving boxes to my new place in my small car at my own expense of time and fuel. The staff were very friendly. But beyond that, I regret spending what is for me a large sum of money for a service that fell very short of what I needed.
I had two of the most efficient and polite young men move appliances. I was very impressed with their attitude and work ethics. If i ever decide to move, this company is who would do my move! Thank-you.
The movers were on time and started immediately to load items after evaluating the load ! From the time they arrived until done they did not stop!
3.5 stars The move was good a month ago. The young movers were very professional and polite, even left them a nice tip (didn't know you had to tip this kind of service). My move was a 1 bedroom apartment. Nothing breakable, alot of bags. The cost was over $700 with 10% tip after taxes. You pay 1 hour for the travel to your place. And it took a little less than 4 hours to move, driving to the new place was about 20 minute drive. They did use the dolly at times, although I would have used it more often to make it more efficient, and the pace was moderate. I have moved over 2 dozen times in my life, and although I probably could have shaved off maybe an hour in the move with friends and cousins, I figure it is a tough job to do every day, so you can't go full-tilt all the time since the movers can get hurt and that's when things break. I would probably use them again in the future if there are no negative reviews on work performance from this date onward. 3 + 1/2 stars
My partner and I had a fantastic experience. The movers were very kind and considerate. We will absolutely recommend ‘Two Small Men with Big Hearts’ to all friends/family planning to move.
Zach, Brian and Daniel were kind, friendly, customer - centric ... absolutely amazing ... highly recommended.
Big thank you to helping us move on Sunday, January 2nd. This was greatly appreciated due to a health related situation. 2SMBH stepped up and helped us get through a very challenging family moment. I am forever grateful for their kindness.
Excellent organization, very corteous, they were on time and took care of everything that we needed.
I had an excellent experience! The guys I had were great. They were professional and friendly. 10/10 would recommend.
The worst ever moving company. I booked.When I call them on the moving day after waiting about an hour, the woman who answered my phone call told me that the booking is cancelled.Who? The woman's name was Savannah.Very rude to me. Never ever use this company.
Based on the positive reviews, we used Two Small Men for our recent move. Initially, I was impressed as the movers showed up on time and the lead was very professional and thorough. He reviewed the moving contract and pointed out what items would not be covered by insurance due to their construction. We had packed the small items ourselves, so the movers were dealing with boxes, furniture and appliances. I watched as the moving truck was packed and the move seemed to be going well. The move from the old house to the new one was only 7 Kilometers. Very near the end of the unloading at the new house, I noticed that the top stair (hardwood) had been damaged by a moving dolly. After the lead mover and his boss had some conversations about the damage, I was told that they would send someone out to repair the damage. When I noticed that this promise was not recorded on the moving contract, I insisted that it be documented and it was. Back at the old house, I later noticed some similar damage to a stair tread. When the move was finished, the only other complaint was that the clips that hold movable shelves in book cases were not removed and safely stored, so some were lost. In the days following the move, we found other damage to furniture and appliances. A book case had some abrasive type damage on it as did a washing machine. In addition, a leather couch and love seat both had scuff marks. I would have expected some protective material be used between the moving dolly and appliances. The scuff marks on the leather furniture could have been avoided with some extra care. None of the items we packed ourselves were damaged. It has now been over 6 weeks since the move and we have yet to be contacted about repairing the damaged stairs.
Had a fantastic moving experience with TSMwBH. The team showed up on time, were professional, polite, fun and worked hard. The move went smoothly and I would definitely use them again. Thanks, Alex, Christian and new guy in training! :)
We needed a few large pieces of furniture moved from our 3rd floor walk-up to our new house, including some family heirloom antiques and two vintage 125 lb floor-standing speakers. We got good information from the first quote request, with clear and quick responses to follow-up questions. We had it narrowed down to a couple of options for movers and while they both sounded professional and had good reputations, we ultimately settled on Two Small Men because of their shorter minimum time charge (we didn't see the actual move taking more than 2 hours). Their rates are very reasonable from what I can tell, and their employees are all friendly, responsive and reliable at what they do. They handled precious, heavy items with care and speed. They made moving in a pandemic far less stressful! Thanks to all who helped, over the phone (Daren and Jay) and in person (Tristan and Cameron).
I used this company for my move and can definitely say the overall experience was excellent. Just to repeat the tags I clicked on making this, they were professional, on-time, offered good value (price was very reasonable) and the work was done very well.
First time using a moving service, and I would highly recommend these guys. I got got Brian and Nikki and they were so polite, professional and most importantly, RESPECTFUL with my belongings. I would have given 5 stars had it not been for some idiot named Sidmoo or whatever that phoned and woke my family up at 7:45 IN THE MORNING regarding a cancellation?? If I scheduled you at a specific time in the afternoon, why are you bothering me at 7:45AM on the same day?!?! Anyways, if you can put up with a bad office, you'll get friendly service at a great price!
Good crew of guys. Very thorough with what they were gonna do. They took the time to ask questions so they could do the job properly. I appreciated that.
Amazing movers. Had never used professional movers before and they made a stressful move way less stressful! The movers were very professional, kind and respectful. Would highly recommend!
Tried them for the first time yesterday and I would highly recommend them. They made a very tiring and frustrating experience fun, so much so that I actually enjoyed moving!! Definitely a 5 star experience.
Candace and Ray Moved us into our new home. They are affordable and were awesome at moving everything and assisting us. Highly recommended!
Even though they may need to change it to Small People with big hearts . They were punctual, kind, helpful and made this move so stress free. Thanks you so much you all went above a beyond. Worth every penny
Having spoken to 3 different people to orchestrate our move appeared to be challenging as no one seemed to ‘relay’ what needed to be moved, etc. Between my husband and I, we had to confirm what was being moved, etc. Knowing there were heavy items, including a loaded tool ‘chest’, they were not prepared or experienced in moving a fully loaded tool chest. That said, it was painful to watch them literally ram the chest onto the ramp, only to realize after 30 minutes of what was a futile attempt, they painfully rolled it back to the garage. Being the homeowner, and concerned of what their actions may have done to the integrity of the chest, chose to get involved. Asked that they stop putting all their efforts into one item, stop wasting time and get other items moved - time is money and the tool chest was not productive. One employee contacted the office to explain the challenges with the tool chest and suggested she was concerned with the safety of the employees, etc. What should have happened after 15 minutes or so, they should have communicated with the homeowner regarding the difficulties and considered alternatives. This did not happen. As mentioned, only after we, the client got involved, did things start to happen. Taking that conversation into consideration, safety and all, the other two gentlemen continued to take matters into their own hand (e.g.(one carried up an apartment size deep freeze, by himself), up 13 stairs from the basement, outside the home, and to their truck parked on the street. Not a safe act considering their was ice, blowing snow, etc. not to mention, gruelling on his body. Although the employees may believe they can do certain things alone, they potentially could experience life long ailments. Communication is definitely lacking - at least in our experience, and could be improved upon. Yes, our move happened, but the overall experience would have been better.
Zach and Eldon were amazing and professional. I will definitely be using and requesting them again!
I can vouch for the good faith of this company, which is saying a lot when it comes to the moving bussiness. Id trust them again with a move. They are fair & seem like they really are nice guys.
Big shout out to Nikki & Brian for moving us from Winnipeg to Sask. They both made great efforts to ensure our furniture and belongings were well protected to make the trip. They were on time and did everything that was outlined by our sales rep without hesitation. Our flat rate price point was also great.
All staff I dealt with were professional, friendly, and well organized. This includes booking, scheduling, and absolutely great movers. This was the simplest move I’ve ever experienced. I will definitely recommend them to friends and family.
Daniel and Nikki were very professional and friendly. They took great care moving my belongings. Everything went very smoothly :)
I just moved and the 2 guys were so professional, understanding, very careful with the my things. I would certainly use them again. These 2 small men had huge hearts and treated me and my things like family. What more can you ask for in a moving company?
Alex & his partner (I'm sorry, I'm awful at names!) are wonderful young men! They were friendly, informative, patient, polite, funny & above all, a credit to the company. Everything went along smoothly, even though the streets dangerously icy (yes, even in April this year lol) The cost was extremely reasonable for the excellent work done. If we should move again, this is definitely the company we will be calling....THE best! Stay safe, guys! Jacquie & Carl (North) PS...for some reason it says we live in East St. Paul...we do not, we live in Winnipeg
This is my second time using this company and I have nothing but good things to say. Candace and Greyowl did an exceptional job. Very professional and a reasonable price.
the men who helped me to move were exceptional good they took care of my furniture and goods and went above and beyond to make sure my move went smoothly
The crew was very proffesional,organized , with al tools and equipment they needed to do the work. We would recomend to anyone making a move, to book ,"Two Small Men with Big Heart, Winnipeg" for the Job
The guys sent were very aware of going thru the doorways without banging furniture on it. They were steady workers and very friendly. No problems with my move at all!! Much cheaper than all 3 of my other quotes. Got a call a few days before my move to confirm everything...great company. Deb Mercer
Overall great experience. Had some issues with an item but the manager worked with me as best he could
Daniel and Zac were wonderful to deal with. They were very professional and efficient. Moved our furniture with care just like if was their own furniture. Once again thanks Daniel and Zac. If we were to need movers again we would definitely request for the both of you. Rae and Tom
We had booked this so called reputable company 3 weeks ago, confirmed the move the day before by phone and they didn't show up! Repeated phone calls got a variety of people representing the company and host of excuses which were all out and out lies! This company is franchised across Canada and try to get someone from Winnipeg is near to impossible, but it doesn't matter as they all lie! I wouldn't let these people move my dog's excrement to the garbage! I SRONGLY SUGGEST ANY OTHER COMPANY! I wouldn'd give them a star but the site wont let me give them none!
Great Company!
They were on time, quick, careful, friendly, and overall made my move a breeze. Nikki went above and beyond, managed her team wonderfully and got the job done with ease. Great value as well, it was well worth what we paid.
The staff were all friendly and accommodating. Due to unforeseen circumstances, our moving plans changed 3 times which was upsetting to us, but each time I phoned TSMWBH, they changed their records and our moves went smoothly. They called a few days before the moves and again the day of the moves to confirm pick up and delivery instructions. The three young men at pick up and the two young men at delivery were friendly, polite, professional and very hard working. I would recommend this company to anyone looking for movers.
Two Men provided great, prompt and friendly service on short notice. Highly recommended.
From the initial contact & my calls with questions to the actual moving day, this was a great experience. We were moving my 86 year old Mom with memory issues out of her house of 60 years & into supportive housing & just taking a limited amount of furniture & items. The 2 movers were excellent & truly seemed to care & treated Mom's items with care & were very kind. They kept us informed all throughout the entire process. Thank you for making a difficult day a very smooth transition & such a positive experience.
Great service. The crew was fast, reliable, careful with our possessions, friendly, and awesome! The moving crew was awesome. The only downside is that for incredible service, you do pay quite a bit for it. But you do get what you pay for.
Awesome experience with Cam and Tristan today even after long delay with matters beyond our control these 2 guys worked hard! Went through a treacherous yard to get furniture in and did a great job. Thank you so much for all your help and understanding while we all come together in these difficult days .would definitely Recommend. Thank you and stay safe.
The guys we had were excellent, early, and very eager to help us have the smoothest move possible. Friendly and willing to go above and beyond, overall my husband and I were very impressed with how our move went.
I have been using Two Small Men with Big Hearts for over 5 years. They are on time, efficient and a pleasure to work with. Always quality work and jobs are well done.
Terrible experience. Please hire a different company. They broke a lge mirror. They didn't have a door stop. They stood around talking and wasting time. It took much longer than it should have. It cost almost twice the quote. I'm a senior and this took all my budget.I was quoted less than $400 and I budgeted for $500. I had to borrow $250 from my family. Oh, and this move was just around the corner. Save your money. HIRE A DIFFERENT COMPANY.
I was very impressed with how friendly, courteous, and gentle they were with our furniture. I like the fact that they plastic wrapped the furniture that could be easily scratched. I would recommend them. Cheers Rita L
Service was excellent, very professional and fast. The two person crew, Josh and Colin were friendly, efficient, and truly went above and beyond my expectations. Would definitely recommend two small men with big hearts to anyone!
The movers were fast, kind, considerate and personable. I would use them again for my next move :)
We were very pleased they were able to accommodate us on relatively short notice (another company said they were only doing cross Canada moves). Booking was easy. The 2 young men who moved us were great- polite and skillful, caused minimal disruption to the other apartment residents at either end. The cost was less than we expected. We definitely would recommend Two Small Men With Big Hearts!
Overall good move, efficient.
Candace and Grey Owl were outstanding, very professional and courteous. It was a very long day and they were only to willing to get things done. Their help and understanding was greatly appreciated. I highly recommend Candace and Grey Owl, they are a great team and I would like to thank them again for their hard work :)
Our movers were Zachary, Nathan and Garry We cannot say enough good comments about these 3 men to our new neighbours. They were so courteous, professional, and respectful. They are definitely an asset to the company A huge thank you for making our move easier Sincerely, P and M Haywood
Efficient and professional service. I would definitely move with them again.
Excellent,excellent, excellent! Candace and Grey Owl were extremely professional and hard working. I would highly recommend them to everyone who is planning a move. Thank you so much for sending them! Linda and Steve
Candace and her crew were wonderful! They arrived on time and took great care of our belongings. Everything was wrapped and loaded carefully and delivered to our new condo undamaged. I would definitely recommend Two Small Men with Big Hearts for your next move!
Broken furniture! :( They are very nice people, but they broke a lot of our stuff. It seems that other people had this issue too. I have a $2200 nice leather couch and after the movers left I realized the wooden bones are broken, they were sticking out and the leather was ripped. Also, there were white marks that seemed like they were from being rubbed against the wall. When they were grabbing things from my home, one of the guys lifted my office desk shelf and he broke the wood. He just stood there looking at me and waiting for me to say something and never apologized. I understand that it broke because it was from Ikea, but they didn't do anything about it and it was odd. I had to throw it away. For 2 and a half hour I paid $500 + gratitude fee of $30. I'm so sad that they broke our couch, I wish they'd do something about it. I have been so busy unpacking, but if you decide to go with them make sure to check if they break anything!
I have used this moving service twice in 10 years and both times they were great. The booking process was efficient and the actual move was on time and 100% quality service. Billy and Eldon moved my things quickly and carefully. They took extra precautions to make sure that surfaces were protected and the items were set up properly. I highly recommend them! Thank you. (both moves were in December!)
I found the price reasonable. The staff are fast ,friendly and efficient from booking agent to movers. I also found the e- mail they sent after I booked informative. I would recommend them to anyone.
The crew we had pretty well ran all day long. At one point i asked them to slow down knowing how hard they were working . They responded with we appreciate the gesture but we want to get the job done . I then offered to buy them lunch and they politely told me they dont stop for lunch. 5 star rating as they were extremely careful, curtiois and friendly. The final coat came below budget. We could not have asked for more. A1 service
Great service from Alex and Spencer......timely, efficient move.
I have used this moving company twice and both moves have gone smoothly. The staff are friendly, efficient and professional! Thank you again Nikki and Bryan!! I truly appreciated your help!!
We had 3 excellent movers..we spoke with Candice who was in charge of us and the move. She was a wonderful pro! All 3 worked so hard and had many short cuts and a lot of moving expertise. They were wonderful and we'd use them again.
Borderline criminal treatment of a 69-year old grandmother! Avoid these clowns! They were booked to move my mother on April 30 between 2pm and 6pm. They never showed, nor did they contact me, so she called them. It took them over two hours to call her back and rebook her for the next morning at 8:30am. Again, no show. She called again. The dispatch had no idea what she was referring to. They called back half an hour later to tell her that they were on their way, and that they had to "bring a guy out of retirement" (Dave) to look after her. They offered her a discount. The quote was to bill 2-4 hours plus one hour of travel. They billed her for 7.5 hours and no reduction for the inconveniences caused (some discount!). Dave was verbally abusive to the two young boys he showed up with, so my mom was too scared to comment about the overbilling. The two boys also didn't have proper moving equipment, so they broke her antique oak TV cabinet and my digital thermostat. They have offered her $175 to fix her cabinet, but nothing else.
I was very stressed about moving. Two Small Men made me feel at ease the moment they arrived. They were quick, careful, courteous. My anxiety about moving was erased. Thank you to the team.
Candice and Grey Owl showed up early, they were fast, efficient and friendly, they made the whole move a breeze. Recommend.
We recently moved and I was very impressed with the service we received from Two Small Men with Big Hearts!! The cost was also very reasonable. Candace and Grey Owl were amazing!! They were punctual and worked very hard and the move was done in less time than I expected. I highly recommend this company to anyone planning a move.
Aaron and Dallas were really awesome - friendly, efficient, safe, and not a single scratch on any of my stuff. Highly recommended!
Movers moved box by box. Did not use dolly. One stood and watched tv. Disassembled bed they said HAD TO BE TAKEN APART OR it would break...then they reassembled it at the new place. (Time consuming, 3hrs in total) We got it without having to disassembling it!! I was moved to a bachelor apt and was a 5 min drive...THEY CHARGED ME $1000 when the estimate was only $500!!!! NEVER NEVER USE THIS COMPANY.
The movers were wonderful, and it went faster as I helped, however I was quoted around 450-500 dollars for the 3 hour minimum and somehow the bill ended up being over 700 for 3.25 hours? Good movers, quotes arent always accurate but cant dock the good workers for it.
Best moving experience I've had, Kyle and Dillon went above and beyond during the move. I highly recommend 2 small men with big hearts and thank Kyle and Dillon for their compassion and determination to get the move done in a timely manner. These 2 young men were wonderful to have ! Thank you
Candace and Greyowl were superb; hard-working, polite, careful; you name it, they did it!
Very efficient, professional and friendly crew. Good service, good price. Very much appreciated their service. A special thank you to Candace.
Showed up 3 hours late. Allegedly the truck broke down. They didn’t call me to let me know, I had to call them and find out what was happening. Broke a few items of our furniture, broke our chandelier, dropped our dresser on our front steps. This damaged the dresser, as well as chipped our front steps. Movers laughing and joking through all of this like nothing bad is happening. Was told claims manager would contact me on Monday. Received an email from the claims manager. I replied and set up a follow up call. I was then told that the manager had emergency surgery 2 weeks ago and there was no way of knowing when someone would talk to me. Not sure who I was dealing with that morning then if the claims manager was out sick for past few weeks Overall very unprofessional, and I have little to no faith that our claims will be resolved.
The movers were efficient and took care of our belongings. They respected our time and wallet by trying to have the move done in less than 3.5 hours. Although it took 3.75 hours, they still did a great job. They were also friendly.
Very impressed with their service! They were prompt with information when booking and called and confirmed a few times before moving day. Called the day of the move to let us know they were on there way. The movers were very cautious with our stuff and they were extremely kind and respectful! Will definitely use them again!
The team I was assigned was punctual, experienced, and made great suggestions about furniture placement. Made my move non-stressful. Thanks guys!
Thanks Nikki,Brian and Taylor. Great job in moving my parents into their new place.
I would not recommend this company. They phoned to say they were leaving their site on Marion Street and we said we would meet them at our mother's apartment. They showed up 1.5 hours later and didn't have the courtesy to call our cell to say they'd be delayed. Amateurs could have moved the furniture from this bed-sit apartment in less time! The entire move took almost 3 hours -- to move out of a bed-sit (no packing of boxes!), and to drive less than 10 minutes to a family member's garage where we were storing the items.
I had the pleasure of hiring two small men with big hearts to do my last move and the two workers were very friendly and professional. The move was absolutely easy as all I had to do was tell them where everything went. I would say the movers Daniel and Zack went above and beyond, even helping me set up my sons outdoor play gym! I would highly recommend this company and the movers Daniel and Zack to anyone planning an upcoming move! Thanks again!!!
The two gentlemen that did are move Ryan and Dennis were friendly, courteous and knowledgeable would recommend to anyone thanks for your help.
Alex and his crew did our residential move, and we couldn't have been more pleased. They were punctual, friendly, professional, and extremely careful. They got all of our furniture out of our old house and into our new house without so much as a scratch on anything, and that included several large glass items. Booking our move was easy too, and the office staff were just as friendly and efficient (I believe I spoke with Jason and Sam). We would highly recommend them!
Eldon and Chris handled our move yesterday. What a super pair! They worked quickly and efficiently so our move was stress free. They were both very personable, professional, and great to work with. Highly recommend!
Very helpful and respectful of our belongings
First time actually using a moving company and couldn’t be more pleased with the experience. We were helping my Aunt move to a new apartment after being in her old place for 46 years and a lot of anxiety on her part. Very professional, fast and friendly service. I am terrible with names but so grateful for the male/female team that helped my Aunt transition to her new place!
Awesome team. The crew was first class. Very friendly, careful with our furniture and quick. I would recommend the company and crew anytime.
Great service pre and post move. Super friendly and professional.
Alex, Peter & the 3rd mover (can’t remember his name unfortunately!) were fantastic. Very professional, fast, friendly, very attentive & took care with all of our furniture. It was the first time we’ve hired a professional moving service & have nothing but fantastic things to say about Two Small Men with Big Hearts! Would definitely recommend this company!
Compared quotes of several moving companies and this was the best price by ~$200, time frame expected to be between 5-7 hours and was 5.5! Eldon & Zack called in advance to advise of their eta and were right on schedule. These two gentlemen were not only very professional and considerate in their care and handling of my household goods but also provided me with some great advice which enabled me to place some overly large items into areas I didn’t think possible. I wouldn’t hesitate to utilize them again or recommend them to friends.
Could not have had a better experience. There were 3 movers and they were professional and extremely efficient and careful with my possesions! Moving is stressful and thier knowledge and expertise helped immensly! Thankyou.
Today 1 woman & 2 men arrived to move our families hundred plus year old piano. The three of them couldn't have been more careful & accommodating. The piano weighs a ton. There was no complaining, just a great attitude of we have got this. Have used this company in the past and would certainly suggest to everyone to give them a shot. You will be very happy you did. Thanks again to the crew.
The guys were great and very careful with all my Dad's furniture. Jessie and Cam were great. Very professional and caring. I would be happy to have them do any future moves. Unloading was done with the same professionalism as the loading. Top notch work guys! ???? Now the company just needs to provide appropriate equipment for the guys doing this work. The truck ramp didn't have a way to be secured so it just sat on top the truck bed while they loaded and unloaded. Very unsafe. This created a lip that presented a tripping hazard. A hydraulic lift would be the best option. The truck itself was a bit small for this move and my Dad did not have a lot of stuff. We had to leave a table behind to be brought later in my brother's truck. Overall however a successful mostly stress free move.
I can not thank my movers enough they went up and beyond very enjoyable experience very pleasant and helpful.
Quoted me a minimum of $400 for a treadmill and smaller exercise bike...the distance between the 2 homes was 15mins. They said they're policy is 3 movers for exercise equipment and a min charge of 3 hours. Ridiculously overpriced.
Cory and Jorden were very professional. They did an awesome job moving my things. They were careful and wrapped the items up as to ensure no damage, and were very mindful inside the house. Wonderful Guys!!
Great guys, friendly, professional, fair rates!
Candice and Greyowl were fantastic!! Great people who worked hard, and made our moving experience a good one! I highly recommend Two Small Men Moving Company as they did their best, and made the process easy. They accommodated all requests, and had excellent communication throughout the move!
Big thanks to Zach and Robert for making our move stress-free! They went above and beyond, were professional, friendly and respectful, what more could you ask for!?
I love the company name. Great service.
We used Two Small Men with Big Hearts this weekend. They arrived promptly and were very polite and courteous. The move went quickly and efficiently even offering extra help with putting special items in my car. I would definitely use this firm again.
The entire crew (eldon, grey owl, candace, zach, eldon jr.) were friendly and careful. They really made an effort to complete the move in a timely manner, and took care with our items. Would hire again.
Candace and Grey were amazing! Great communications. They worked so hard and handled all our furniture as if it was their own. Two young people who made me feel so good about the future of our country. I was so impressed and would definitely ask for them again. Thank you TSMWBH. A shout out to Sam too! The dispatcher who made the promises that his people fulfilled.
I would highly recommend to avoid this company. We had a beautiful teak wood king size bed from eq3, it was one of our most expensive furniture and the movers completely destroyed the head board and broke it into two pieces. The company initially told us we would get a refund for the bed and not to worry so we could sign the papers and pay them the moving cost but then turns around stating they were not going to cover it and practically gave us barely any compensation compared to the cost of the bed. Now we have been sleeping on the floor for the last month, trying to figure out how to deal with this situation. If you want a professional, honest company who will be careful with your expensive furniture items, PLEASE avoid this company. Their response to why they can only cover 5% of the cost of the bed is that the compensation is limited by the government. Please show me where the government’s policy states that you are only allowed to pay back 5% of the value of an item you completely shattered. As well if you can direct me to a government contact number so I can speak to them about your company, I would be happy to double check the facts. Your other excuse is to state that we should use our home insurance to pay for our bed, but our home insurance requires us a $1000 deductible so please explain why I need to pay $1000 to fix a mistake your company made.
We had our move today and I just want to say that the three people who were moving our stuff were amazing. Super friendly, talkative, and really came across that they loved what they were doing. When I asked them to do something they did not hesitate to do my wishes. Worked fast and professionally so my price was really good. I also dealt with a Jason to set up the move and he was so friendly and a really great guy. I asked him many questions and he always replied fast. So when you need to move definitely call TWO SMALL MEN WITH BIG HEARTS ♥️ Moving is very stressful-go to the company that takes the stress away for customers!
Move was fast and efficient. Zach and Eldon did an excellent job moving my possessions in a secure manner and based on my preferences. Would absolutely recommend for others considering two small men as a moving company
Movers were very professional, & extremely efficient!!! Handled all my furniture with great care and ease!! I would definitely use them again, and recommend to anyone who is moving to consider this company!! Management (Rosario) was extremely helpful, very professional, and courteous. Thanks again for all your help in moving my furniture!!
Cannot say enough about this company - they're prompt, reasonably priced, attentive, and legitimately care. The three gentlemen who helped move my partner and I to our first home were incredible! They were on time, friendly, were super cautious with all of our furniture, and worked tirelessly. We had issues getting our sectional into the basement, but it wasn't from their lack of trying: they did everything they could and didn't complain once (even when we were a pain and asked them keep trying). Alex and his team are amazing and I would gladly recommend them to anyone looking for movers. You guys did absolutely fantastic and we can't thank you enough!
Due to current COVID-19 restrictions - and the fact that I'm immunocompromised and my wife is an RN - we called around to see whom would best be willing to accommodate us for our move with respect to keeping us safe. Some local companies were shockingly dismissive of our concerns. TSMWBH were very understanding and accommodating. They sent a husband/wife team as a precaution (since they live together lowest risk transmission potential) which we were very impressed with. The team (Nikki and Brian) were awesome: showed up on time fully masked, polite, friendly, honest, and were a pleasure to work with. They finished the move in the time quoted, even though it was the middle of winter and access to our new condo isn't the greatest. Even though TSMWBH was one of the pricier options we looked at - it was worth every penny. We are super happy with their service, and will definitely contact them again in the future. Thanks again (especially Nikki & Brian) we appreciate everything. Cheers! - The Khan family
Hired two small men for a move was very professional, the guys worked very hard, very polite and thorough when explained policies. Definetly would hire again the 2 guys were great.
The movers were very pleasant and were quick and efficient.
The guys at Two Small Men were great. Moving is stressful, but working with two small men was amazing. Great rates and great service both from the booking agent and the guys who moved me. If I could go higher than 5, I would.
Candace and her crew were terrific! They knew exactly what they had to do and finished our move quickly and efficiently. Under Candace’s leadership, they manoeuvred the furniture in tight spaces and were very careful to not damage our walls. The team worked well together and didn’t waste any time. Sorry I can’t remember the names of the fellows that were with Candace. Thank you for a job well done!
We planned a move to downsize our office. Colin, Jordan and Cam were fantastic. Thanks so much for all of your help!
Had the opportunity to use this wonderful company. The two person crew were very helpful, accommodating and efficient. I will definitely be using the Nikki/ Brian team again. So grateful they could accommodate our Thanksgiving move. They were wiling to go the extra mile and were warm and friendly people.
Two small men moved me and were exceptional ! They were quick and efficient but extremely careful with my belongings. I felt like they went above and beyond to make my move simple. They worked hard to fit my king mattress up a tiny hallway and never once complained about the challenges they had during my move.m, regardless of how labour intensive it was . I used them once again after my experience to move a washer and dryer down the stairs . They were unable to make the fit due to my poor measurements but went through strenuous efforts to try and do so. ( they even called a third guy to see if they could work around the stairwell barriers by lifting the washers differently ) They ended up being apologetic that the washer and dryer couldn’t fit and offered to move another non working set from the basement into the garage so I wouldn’t have to worry about it at a later date . Would 11/10 recommend this company to anyone moving .
Great move! Brendan and Nathan were polite, fast and very responsible! They took time to wrap everything and packed the truck carefully. Highly recommend this company!
Setting up the appointment was easy and the company was quick to respond. The two movers (Cody and Candace) were great - thoughtful and hardworking. Two months after a very negative experience with a local competitor, it was a relief to have Two Small Men with Big Hearts handle this portion of our move.
I have moved quite a number of times over the years. This was a short local move for the furniture only. The staff involved (Brian, Zack, Sam, and one other) are the most caring individuals I've ever seen doing a move. There was zero damage to our goods. There wasn't a wall touched both taking items out of a threes storey residence and into a three storey residence with narrow stairways of 90 and 180 degrees. I highly recommend the Winnipeg group
Great move, moves my office space to the new location and I was so impressed with there good work
Two Small Men with Big Hearts could not have been a better choice - After watching them at work, it was the best and only choice which we would certainly recommend to anyone having to move! The crew was friendly and courteous, knowledgeable and most of all worked in a safe and efficient manner. We give Two Small Men with Big Hearts five stars! Tony & Anna Z.
Wonderful experience working with this company and would definitely recommend them. The office staff and crew were incredibly professional and friendly.
A very positive experience very professional and efficient will definitely be using their services again in the near future
It was my first time hiring a large moving company to help me on my move. Two Small Men was recommended to me by my relatives. At first, my feeling was up and down as I'm thinking about how will the service be and if the moving staff will be friendly, careful, and considerate. The two staff members from Two Small Men, Candace and Daniel, provided excellent service and made me really happy and pleased as a first-timer using this service. They've wrapped everything properly, stored carefully, and loaded up the truck. When they arrived to my new place, they were very careful and didn't even done any damages or scratches to my new walls. They even helped me moved everything to where I wanted it to be in the new home. I really appreciate that. At the end, the two staffs had also did a excellent job in providing me assembling service on putting the wooden box bed frame back together (as it was taken apart in order to be moved and loaded). Very fast and quick service. The staff had also explained carefully on every charge listed on the final bill. Overall, I had really excellent services with Two Small Men and will for sure keep the number handy to recommend to other people that I know. Thank you for this superior great service.
I've unfortunately had to deal with several moving companies in the past few years, but I was fortunate to finally discover this gem of a moving company! They are by far the most friendly, professional, fast and reasonably-priced option I have found! Their arrival was slightly delayed due to some tech issues, but Greg was so communicative at every point and I felt totally kept in the loop about what was happening. Once they arrived, things went so smoothly, they managed to load the truck in 45 minutes (!!) and were so courteous and friendly the entire time, which is even more impressive because it was a 3-floor walk-up at both locations! Despite this, they made quick work of efficiently and carefully unloading all my belongings. They came through with such high quality service, I was honestly quite impressed. Overall an incredibly positive experience, will definitely be booking with them again! But not too soon I hope!
Daniel was friendly and knowledgable. He moved the lift chair with ease. I would highly recommend he and Two Small Men with Big Hearts moving company.
We had a great experience with this company! The team was very professional, polite, efficient, and hardworking. They moved our three bedroom house from Steinbach to north of Winnipeg in one trip which was estimated to take 7-9 hours and they did it in 7 (on a hot July day). They took great care of all our items, large and small with nothing damaged. This included some heavy exercise equipment and a freezer up and down stairs. When shopping around for moving companies, it seemed they were one of the only companies with the option to move on a weekend during summer which was a big advantage for my family. We are very happy we went with them and would recommend them to anyone! James
Great group of guys did an absolutely amazing job moving my house contents. Had some heavy gym equipment and they did it flawlessly. Nothing broke, no damages. Really impressed with the hard working crew, such positive and professional attitudes. Highly recommend.
I went on the web site for Two Small Men with Big Hearts about 2 days before i wanted to move. As i was filling out the information needed, i must have hit the submit button. I got a call right away from them to find out the rest of the information on what i had to move. I told Jason that I had 4 appliances plus a two bedrooms and living room furniture and alot of boxes and antique furniture. I was given a moving date of Sept 20. The next day i received a call from stating that my appointment was double book and could i move on Sept 21 at 9am. I said that would be fine. I got another call asking if the move could be at 1pm. Again i said yes. When the movers got here, they didn't have a truck big enough for my belongings and did not have the proper tools for the move as they said they did not know about the 4 appliances. They called their dispatcher to tell them this was not going to work. They told me that he said they would come back on Sept 22 at 9am. They offered me a discount for the inconvenience. Which was greatly appreciated. On Sept 22, two movers arrived on time Cody and Moe. They looked at all the things that needed to be moved and formed a plan. They went to work right away. They handled my antiques, china and other fragile boxes with care. They loaded it all in the truck in about 3 hrs (i have a lot of stuff), despite the ramp on the truck did not fit properly. It is a ramp for another truck the prongs did not line up with the holes in the tailgate that are supposed to keep the ramp secured. I was worried that either my stuff could get damaged or that one of them could get hurt. Even though it was a safety concern, i would like to commend Cody and Moe for their professional manner as they managed working with faulty equipment. If you are using this company to move, I'd recommend you ask for Cody and Moe to be your movers. Even though my experience was a little crazy with the miscommunication with in the company, I still would recommend them. And I hope they fix the ramp on the truck so the customer doesn't have to worry about their things or the workers getting hurt as moving is stressful enough without adding more to worry about. Again a big thank you to Cody and Moe. They made the move a great experience.
Will and Tim were very friendly and polite. Worked quickly but carefully and ensured all furniture was placed to our liking. Our second move with the company and would not choose anyone else.
The movers assigned to us were the best! Friendly and helpful, efficient and caring with a great sense of humour during this difficult time. They made the move easier to face. Nikki and Brian, you were terrific!
So fast and efficient. Will book again !
Outstanding service! Friendly and fast! I'd highly recommend when moving house.
We hired them to move my inlaws. I told the guy on the phone and my mother in law told them as well how much stuff there was to move. (2 bedroom house with basement, 2 car garage, a full shed, gazebo and all yard supplies) they sent a truck that would be used for a 1 bedroom apartment with 3 guys. 2 of the guys showed up seemingly high judging by their smell and behavior. 1 of the guys could not lift anything. The 2 guys were being trained. They took over 3 hours to put items in the truck and they didn't even fill it. It took them 35 minutes to put 2 couches into the truck from the living room. I had to tell them how to bring the couches into the new house and even got spoken to rudely for the suggestion. They could not figure it out otherwise. They spent a lot of time standing around talking about their lives instead of moving which is not good when paying hourly. They charged over 550.00 and due to the truck being so small we had to spend the next two days moving them with our vehicles. We could have at least helped move the items if the company had sent the right size truck but we were not paying for the truck to go 1.5 hours travel time for each load. We tried emailing and phoning to get this straightened out but they have not replied. I would never recommend them. In fact I go out of my way to tell people to NEVER use them!!!!
I thought all the staff were courteous , pleasant and are professional movers. In addition, the company was very punctual and performed the move above any expectations from start to finish. I also thought the contract price was very competitive and fair with no surprises on the invoice. Joe Citizen
The movers were late but efficient and hustles to get the job done in the time span of the booking elevators at each building.
The movers were absolutely amazing and went out of their way to help me. There was a huge problem with the building and they had to take my stuff over night and come back the next day. They were apologetic about it and I told them it wasn’t their fault and we had a very good chat about it. All of the movers I had were amazing and I would definitely recommend this moving company to anyone. Best service I’ve ever had. The nicest movers I’ve ever met. My day was beyond stressful and they did nothing to further my stress. Two thumbs way up.
The men, Zack, Brian and Trey did a fantastic job. They were very friendly and went above and beyond what I expected from a moving company. Thanks guys.
The gents were easy to work with and they did a great job. We would recommend this company.
Three (not 2) young men served as our moving crew. They were professional in the care they took with our furniture and everything else we were moving. They worked hard and got a big job done in good time. More than anything they were personable, good humoured and polite.
Have used two small men three times now. The company has been great every time. Once was within the city. Two other moves were rural inter-provincial (Manitoba/Ontario). Would 100% call them again.
We used the company for a local move and found they were very unprofessional. As soon as the truck arrived with our belongings at our new home, they reversed it into our house and damaged the roof. Neither mover apologized or even admitted to the fact they had hit the house, they just started grabbing items and asked where I wanted them to be put. I went out to address the fact they hit the house, and still no apology or assurance that they'd be more careful with the rest of my items or that they'd cover the cost of repairs.
Received prompt and very friendly response from time of booking to moving team of Nikki and Brian. Very professional movers.
We moved from the city to the lake and it was seamless. Colin , Josh and Isaiah were so fast , nothing broken , they are friendly and professional , we were moved in record time. Thanks to a great group of movers , Barb Darryl , Luna &Tic ????
Great job moving, nice and quick, and kept me from having to deal with the stress of moving from one apartment to another. Absolutely would use them again.
Very fast and efficient movers while still taking the time to be careful with all items. The move went perfect and under 3 hours when I thought it would be more. Some pieces were antique dressers and they got them up the stairs with no damage. The staff were very friendly and easy to talk too. Best moving experience I've had.
Brett and his partner Sierra did my move, and they were fast but efficient, everything got to my new place in tact, not to mention they were the nicest, most respectful people you could meet. I would highly recommend this company and these movers.
We had 450 boxes moved into a basement. Not an easy job. Every box had to put on a shelf in a specific order. The guys were fantastic. Everything was put where it needed to be. Thanks guys, great job.
Excellent service. Candice and her team were awesome. Reached Calgary and everything was as packed, no damage. Recommend this company and the team.
My mother recommended this company and I was not disappointed at all. I’m fact I was surprised how effective and effective these guys are! Parker and Bryan are hardworking young man who know what to do! I highly recommend this moving company if you ever need one! 5 out 5 for service and experience!
This was our first time using this company and I will definitely use them again without a doubt. DANIEL and LIAM we're fantastic movers. They both were very quick and careful with the furniture. Absolutely no damage to the furniture or the walls. Super friendly and the price is very reasonable. Thank you both for a great experience.
punctual, friendly, far more reasonably priced than other places, professional, and I recommend
Very polite, friendly and helpful team.
DO NOT USE THIS COMPANY!!! Worst move ever. The movers tried extorting money twice, then broke multiple items, then moved less than half my stuff. I booked 4 hours, they only gave me 2 and charged me for 3. Told company and was ignored.
This team was awesome - fast, professional, courteous and we had some unexpected obstacles that they simply assessed and then quickly overcame without complaint. Couldn't recommend any higher. Great job, Candace and your team!
I had such an amazing experience with my moving team from Two Small Men with Big Hearts. I had a delay in my elevator booking and my team rolled with the punches and made sure I got all my things delivered. Couldn't be more thankful for such great service.
they did a great job moving a dryer into my old and challenging to maneuver basement. Both guys made an extra effort and were very professional and respectful of my home.
Tyrone and Jordan worked hard and took good care of the furniture they moved. They were polite and respectful.
Great attention to detail, personable & friendly movers! Would recommend to anyone, especially my clients.
Brett was tremendous as was Leslie....However the company tasks these people with introducing added costs that the company does not inform you of beforehand. To make the delivery guys do this, opposed to being honest and upfront on all fees previous to booking would be a much more professional way too run a business.
This was a complicated move that went so well thanks to this great team! Setting up the move was a breeze and the movers were very nice, professional and went above and beyond to help! Would absolutely recommend working with them!
I recently contracted with Two Small Men With Big Hearts to move my furniture which included many very very heavy and large pieces. They did so with competence and good humour. I was amazed that none of the walls were damaged considering the size of the pieces! When a handle broke off one of the antique pieces, Logan took it home to repair it on his own time and returned it good as new. This team of Logan, Logan and Dustin embodied the motto of compassionate and caring, and I would highly recommend them to anyone considering a future move. Bev Forbes
Terrible customer service!!! I called on December 5 at 2 pm to confirm my delivery for December 6. I was told someone would confirm my delivery a few days prior to the move but no one had. When I called to confirm my delivery, the customer service lady told me that the hourly price would need to change. When I had called to book the service, I was quoted a certain price per hour and had an email sent with the hourly price and I had put a deposit down with those conditions. I’m sorry, but if we agree on a price and I put a deposit down on those conditions then thats what it should be. She wanted to charge me 10 dollars more an hour. It’s not the 10 dollars more an hour that make me upset it’s that we agreed to a price and a deposit was put down at that price. As a nurse, if I make a mistake, I take ownership of my mistake. If I go to the store and I buy a product with the sale price and the price is then different, they honour that price. She then used the example on me “if you buy a chocolate bar and you’re a pretty girl, does it make it ok if the guy gives you a chocolate bar for free?”. The guy who booked my delivery has no idea what I look like and that shouldn’t be the answer you give me. I hope you guys record your customer service phone calls because it was so unprofessional and she should be spoken to. She then asked me if I had morals and was ok with the company losing money. How about the customer!? In the end after 11 minutes of disagreeing, she said “whatever” and gave me the price as stated on the email and the agreement on the phone call. I asked for her manager and no name was given to me or the phone number because the manager wasn’t in on the weekend. I asked for the email and same thing. I would have rather spoken to the manager personally as opposed to leaving a long google review. I never leave reviews but for this I had to. I’m disappointed and angered by what kind of customer service I received. The gentleman who booked me though, was respectful and reasonable. And I’m sure the delivery people will be as well. UPDATE DECEMBER 6: In the evening, I received a phone call from the manager apologizing for the events earlier. The manager promised me the price that was quoted and two movers that are experienced. The movers we had, moved all our furniture in two hours. They were careful with our things and were polite.
A team of 3 came promptly. Were professional, polite, worked hard, and made our move seamless. We will use them again!
Giving them a 3. Because yes, they did a fine move with no damage but rather costly and shady. The movers showed up in an unmarked truck (no sign) which was weird enough but then the movers themselves looked rough and unprofessional. I was most put off by their pushiness when they arrived and demanded only cash (which I wasn’t told prior to), so said we’d need to reschedule as I did not have cash nor a vehicle to go to a bank. They were barricading my front door and were not taking no for an answer. I called someone who was able to lend me the cash until then, but over all unprofessional experience!
though it wasn't a big move there were some items that were pretty heavy the two guys Dylan and Parker did an excellent job. So I'm giving a shout to those two guys excellent job and the moving company is a great place to deal with. Prices were competitive and service was prompt
Billy and Eldon helped us move this weekend and they were fantastic. Seamless without any hiccups.
We had a very large move, 2 trucks worth and Trey, Nikki, Eldon, Daniel and Brent did an excellent job. Great crew, they moved us to our new place no problem! Thanks again, really appreciate it!
Great team of movers. Quick, professional , friendly and punctual. Couldn't have asked for better!
Warning! Avoid this company! In a relatively small move they ruined my Sony 55 inch TV and broke my lamp- then offered me a lousy $100 compensation! Can you say SCAM?
They showed up exactly on time! The two movers worked very quickly & efficiently the entire time. No items or walls were damaged & they disassembled/reassembled a large recliner as well. I would use this company again, and would recommend them.
So bad! DO NOT HIRE THEM! They will over charge you, move you very slowly to rack up the hourly charge, and damage your furnature. They will also give you the run around for months, hoping you will just go away, if they damage things. They are a terrible company!
Hired them for our business. Everyone from the movers to the salepeople were amazing and professional. Fit us in, in a pinch and got the job done properly and professionally. Would recommend to everyone.
Excellent service!
Thank you Two Small Men! You made our moving experience a great one. We had two pick-up and one drop off places and everything went smoothly, until I discovered we forgot to have some items dropped off at a different location from where we were (my mistake, not the company's). It was no problem getting them to take the items back to the proper location. Our movers were friendly and efficient and everything went really well. Thank you for making a stressful day easier.
Friendly and professional movers!
On time, efficient, and polite.
We received an efficient service which made our move much easier than it would've been otherwise. Zach and Alvin did a great job with moving all our furnitures and delicates carefully. The entire process right from receiving a quote to the actually move was a breeze. Much appreciated!
I had this company quote me to move one sofa from one residence to the other , which is 10 minutes apart . I was quoted 119.00 waiving the fuel charge . It stated 2-4 hours for move even though 10 mins in destination . The movers arrived paper work stated the amount but the gentleman called in that was here to move the sofa as he stated they usually charge the 119.00 x3 as a minimum . The dispatcher was called and the gentleman that quoted me and they both told me I had to take half the responsibility for the miscommunication . I was spoken over top of every time I went to speak and was also told if we did not move forward with the change in cost they would just take the furniture . I stated the threats would be followed up with a call to the police if they tried to remove my items and it was stated that they would have the police called as well . All this took place in front of my young son . Highly unprofessional in communication , in how they deal with clients and the threats that proceeded in my residence . The movers that were here were great it was the head office that was completely out of line in their verbal communication .
The movers were very efficient and helpful.
Fast, friendly
Dillon&Nikki were very professional and on time after a short walk through my apartment and getting my signature on a few forms they started right away all asking me if I had any concerns they were fast efficient when they arrived at my new place they did a quick walk through and started unloading right away and in no time at all they were done I’ve moved my self before and would recommend Dillon&Nikki no problem Two Small Men are blessed to have such competent hard working efficient workers high recommend Dillon&Nikki and Two Small Men
The movers were awesome. Zach, Candice, Eldon and Greyowl Thanks you !
Niki and Bryon were amazing, not only are they quick ,very careful in the handling of our furniture, they are the most pleasant workers that my husband and I have come across. I would recommend them to any one that would be moving . Shave family
3 young men arrived & did our move - - even moving some large items several times . did not waist time & were very pleasant to talk to.
Cam and Dennis arrived on time. They patiently waited for the loading area to be available to them. The move was done quickly and efficiently, the guys were friendly and seemed to enjoy their work. Robert and Sam, only voices to me on the phone were courteous and helpful in organizing the move. I would recommend this company and would use them again. - Duncan
We just moved yesterday from a one bedroom apartment, 18 floors with one elevator that had been down for 2 months and only one elevator working, therefore administration wouldn't allow the elevator to be put on hold. This team came in, where on time and moved us very quickly. They were very professional even with this one incident where another tenant was trying to make it hard for them to do there job by riding the elevator up and for no reason and not allowing them to use elevator. Management finally put an end to that. Then at the move in apartment, they had to work around a worker who was installing baseboards in our apartment. (Installation ended up being the same day as our move due to last shipment of baseboards. So like I said, even with all these obstacles they managed to move us, quickly and professional. I would recommend Two Small Men with Big Hearts to anyone and everyone who has a move coming up and wants the move to be done in a professional manner.
I am so impressed with the professionalism of this company. Right from the first phone call to the first box in the truck to the last box out of the truck into the new house they were friendly, courteous, upbeat, and professional. I can’t say enough good things about the four men from the London site that did my move. They made the transition a smooth one. Thank you from the bottom of my heart. Frances Lysko
Very friendly and efficient!
The two movers that helped me today made things easy with clear communication, respect, and an understanding that we're all dealing with a lot during Covid times. It was a pleasure to have those two help me and I'll be coming back here for my next move!
I used this company for a move from Winnipeg to cottage country 1.5 hours away. They were fast and efficient, and the invoice was much less than originally quoted which was a nice surprise. The lead man, Alex, was patient and thorough in his explanation of rates, process, etc. and the men worked quickly in +30 heat. I would definitely hire them again when needed.
They did an amazing job and were very friendly
They disassembled and moved some large and heavy office furniture for us. The movers were on time and careful with our property.
I recently moved used Two Small Men with Big Hearts. This is my second move with company. I recommend them highly. No matter what challenges my 2 movers faced with my move was no problem for these 2. Great Job!!!!!
This was the first time I have hired a moving service, and I have been told that when using any moving company, you should not pay by the hour as they will purposely do their job slowly, so that it will end up quite expensive. Well- Zac and Eidon came exactly at 9 a.m., they asked a few questions regarding what is to be moved, what furniture, etc, and within 3 hours I was in my new place with everything moved in! The service was amazing. I had a television which I was unable to wrap myself, and when Zac and Eidon came around, they even helped me wrap the television with a clean blanket and tape! They also asked me to check if I had recieved everything, and I thought so, but I hadn’t noticed that I was missing two bed sideboards- I called the company the next day, they found them (they were under some blankets in the truck) and they were willing to bring them to my place, however, I offered to pick them up myself from the office as I was going to be in the area anyhow. I am very happy with the service.
They made my moving days easier than I thought . Professional , Helpfull , Caring . Thank you guys :)
The team of Brian, Nikki and Parker were awesome! Respectful, careful, and hard working. I can’t say enough about how they made a stressful day much easier!! I would highly recommend them!
Long move today, lots of stuff. 9 hours. Great guys, very pleasant the whole time. Would definitely recommend.
Efficient, courteous and fast. Recommend.
Two small man arrived relatively on time. Waited and watched for another 10 minutes for driver trying a series of zigzags to reverse through an empty parking lot to get to the loading door. Guys were friendly and worked hard and did not seem to damage or lose any items. Price was jacked up $129 for them to drive their empty truck to the location (30 minutes charge there and 30 minutes charge for them to drive their truck back to their storage lot) which I don’t feel I should have had to pay for. Unexpected big charge deletes a star.
Its always a pleasure to work with their staff. They had done several moves for me over the years. They understand the clients needs, are on time, polite and courteous and able to get the job done better than the competition. The price is also very competitive and the staff knowledgeable.
They were great, espically the two workers. Took there time was accomidating in our requests.Very professional.
Booked a truck for 2 bedroom apartment and what showed up is a small truck for 1 bedroom apartment. All of our belongings could not fit into the small truck and consequently had to come back for another trip which cost us EXTRA $$$. Instead of quoted 3-4 hours to move, it took almost 6 hours! The final charge was much more.
The people were friendly, professional and prompt.
The guys showed up right on time and got everything in the truck with no problems at all. Super nice guys with a great attitude that made moving just that much easier.
My movers were very friendly and fantastic!!! Great job!
I have used this company in the past... I use them exclusively... and shall continue to as well. Workers are congenial yet professional... solid workers Organization and packing is done with customer comfort and expense inn mind
Awesome service! The move was very fast and easy. Thanks again!
Our movers were on time, professional, friendly, and helped make things go as smoothly as possible. The coordination team made sure everything was in place and well understood before the day of the move. I would use them again for sure and would highly recommend them!
Prompt courteous service. Nicki and Brian were very careful loading and unloading our property. Excellent service would recommend
Friendly, efficient employees. Excellent service.
Excellent customer experience!!
Other than an unfortunate late start, Josh and Colin came with a smile,were friendly, hard working, and had a great sense of humor. They worked fast, and hard. Treated by belongings with the utmost care. Two other movers showed up to lend a hand towards the end, and it all came to an end quickly. The employees got along like brothers. I mean that in a good way. Would definitely call the company again.
Two Small Men sent Lee and Brian to help us pack and move out of our Cottage into storage. It was a big job, but they made it look easy. Very organized, efficient and accommodating. No question, we will definitely use them again when it's time to move out of storage. Thanks for the great service!
Guys were Awesome Eldon made it totally pain free even while training a first day rookie) he was excellent as well
The crew showed up on time. Ryan B, Noel and Jonathan were very friendly, personable and efficient. I would highly recommed Two Small Men with Big Hearts and would definitely use them again.
Our daughter was moving out of home, so we had just a small load. The move went extremely smoothly. From Jason booking the date to Brian and Nick doing the actual move. Everyone was efficient, prompt, and pleasant to deal with. Would certainly recommend them to anyone who asks.
The three men who came to assist us with our move were highly efficient. They are hardworking, meticulous and skilled at what they do. We were impressed with their work ethic and plan to hire them again within the year when we move to our permanent location. Would recommend to all our friends and family.
Thank you two small men with big hearts your team I had were just awsome(Candice and Grey Owl).They arrived early.Ready to help in any way they were just great.They had the truck loaded in no time.And unloaded at the new destination in no time.No damage to the furniture.And careful not to hit the walls and stuff.Just great Thank You Candice and Grey Owl for making this a easy moving experience.I will definitely recommend two small men with big hearts moving company.Thank you.Darcy.Gauthier.
They were on time, worked hard, were very polite and would highly recommend them to anyone.
Fast and friendly. Had a couple small navigation troubles but they corrected. Great job overall!
Brian and Zak were the two young men that moved me. They were very efficient and helpful. So willing to go beyond what was necessary to make the move a good experience. They made sure to take every measure to avoid damaging my possessions. I would highly recommend Two small men with Big Hearts to anyone who wants to be sure their move goes smoothly.
Had a great experience with Two Small Men with Big Hearts. All of my belongings were transported safely and efficiently and the movers were great to deal with. Thanks Brendan and Brandon!
I have moved many times and this move was the best of all. Nicky and Brian actually made it an enjoyable experience!!! They were on time, energetic, enthusiastic, well organized, careful and accommodating. Thank you so much for a great move! Terry
I wanted to leave a complete and fairly transparent review of my experience of Two Small Men, in Winnipeg, Manitoba. We moved on (November 13th 2020) Friday the 13th , that said we were doomed to run into an issue of some sort! I’ll start by saying that overall, the crew was extremely pleasant, and I couldn’t say anything negative about their attitude and friendliness. Though, it did bother my wife that we spent at least a full hour’s rate on smoke breaks, but that is neither here nor there at this point and heavy lifting needs breaks. The crew arrived promptly at 9:30 AM and began the move, categorically organizing the truck; the efficiency was phenomenal. The only complaint to be had was the team insisting to not wear a mask after one of theirs had snapped, having been offered a new one, during a global pandemic. We had ours on the whole time, but had the kids been home from daycare, it would be entirely different. The first full load was ready to move over by 2pm, all went very smoothly from Point A to Point B, then back to Point A. Second load was ready to move over by around 7pm, which is where things took a turn. We had paid for four special boxes to transport two 75” televisions, as well as a 55” and a 46”. The team had self-admittedly neglected to use the boxes on one ( or maybe even all of the TVs as we had not seen a box, period, but won’t make assumptions) of the 75” TVs. Said 75” TV’s LCDs had been cracked and by Two Small Men’s account, that is a $48.00 television as TVs are valued by weight. Eventually, they agreed to a settlement value of $405.00 as the TV weighs slightly over 80 pounds (Ali was absolutely lovely to deal with given the circumstances) still far too low to replace the set, but we signed the contract expecting all to go well and that was our mistake. Thankfully, the time quoted on the initial estimate was significantly lower than the time taken and partial refund was given to compensate above the $405.00 given for the TV ($5.00 per pound, you know, like you’d buy mixed nuts in bulk). Additionally, only one of the mattress protectors we paid for was used, but no soiling or damage occurred thankfully. The only other slightly off-putting comment during the move was the suggestion that a tip should be between $50 and $100 per crew member. We were thinking significantly lower, so that put us in a very awkward spot at the end of the job. Would I recommend Two Small Men to anyone moving in Winnipeg? If you have anything of value that you cannot move yourself, absolutely not. Do not trust your valuables to this company unless you are willing to go with a homeowner’s insurance claim in the event of losses. Though you could try your luck and roll the dice.. We are still opening boxes with broken glassware, and a pair of Rubbermaids that must have been dropped hard as the containers are broken and unusable. Our main recliner sofa was noticed to be broken after the move, and now has a lean to the left. Found that a piece of wood behind the seat is broken and loose behind the coverings. If you’re moving all else except pricey electronics, then I’d absolutely recommend them as their rates were fine, and the team worked very hard. TLDR: Movers were punctual and worked very hard, broke a 75” TV, some glassware, rubbermaids and a sofa. Not likely to recommend to anyone. Pros – Very nice, hardworking crew, punctual, friendly. Cons – Broke 75” TV, expensive sofa, glass, Rubbermaid containers, pay by the pound for broken goods. Suggest / ask for very large tip. Gross miscalculation of time. Negligence of using boxes and bags that were paid for.
I recently moved from Winnipeg to Dauphin and I must say Candace and Grey Owl were nothing short of amazing to work with. Not only was the service great but the price was unbeatable. They showed up early and had everything packed in no time. Same with the unpacking portion. They were efficient and had everything unpacked in what I thought was record time. They were very professional and handled all my belongings with care. I would 100% recommend this company to anyone moving short distance and long distance. Thank you so much for making my move seamless, easy and enjoyable.
The experience was very good. Very polite and efficient. The only thing preventing 5 stars is one of my legs on my tv broke off. I know things happen but on that day it wasn't particularly cold outside. (Dec 10 2018) and my tv was one of the last things loaded so it was not in the truck for very long. When I noticed the leg was broken I mentioned it and one of the movers said very casually "well you know its from the cold" no apologies. And just shrugged his shoulders. If the tv had been bumped or anything accidents happen. But it wasn't the cold that snapped the leg off. If the mover had responded differently I would have done 5 stars. Otherwise great experience.