Reviews of Movers Toronto - Carefree Moving Company Toronto (Moving Company)

Mark Persall

My move on Tuesday went very well. The guys were prompt, took instruction well and worked very, very hard. It was a very hot day but the movers just kept going. They were very polite and helpful. I am hoping to move someone else from Toronto to Brantford in the near future and we would certainly use your service again. Thanks again for making a stressful situation much easier. Mark

A J

Worst experience with this company I have ever had. We booked our move for 10am and the movers showed up at 11:45am. We spoke to the manager who offered to give us a discount because they were late. On top of that my husband helped the movers as much as he could despite having an injury because they were very slow. When it came time to pay the bill, we were charged full price and the movers proceeded to pack our items back on the truck if we did not pay full price. We had no choice but to pay that price. Moving is stressful enough as it is, this was horrible.

Richard Harrison

They were on time, and very efficient in moving us from 21st floor apartment into a 3rd floor unit, all done in 6.3 hours. Excellent service

Robert Asmani

Excellent services. They showed up on time and didn't waste any time, nothing was damaged and both guys where very helpful and courteous good value for money

Alex Kozachok

Great movers!

Yuliya Chalaya

We used their services just a few days back. We've moved 1200sqft condo. They were on time, very polite, efficient and very gentle to the furniture. The moving stress ended up being much less than what I've expected. I will definitely use their services again. The only point I can mention is that at the end of the job they've hinted on giving them tips, which I would have anyway. That moment made me cringe, but nonetheless, this did not affect the overal performance and my happiness level.

Court Gibson

I have a lot of anxiety around moving, so it was great to know everything was being taken care of. The crew of two worked very hardmoving my 1 bedroom. Nothing got broken! And they helped me assemble my bed before leaving. Great service!! and I'm so glad it's over!

Mark Foster

One unit moved to 2 different locations. They were very helpful and patient and hardworking. They never rested, just worked. Fantastic service.

Vincent Silver

Our move was complex. It involved taking stuff from 3 locations to 2 other ones. There were different items going to different places. The places were a relatively close together. They wrapped in blankets mirrors / paintings etc. They had to dismantle bed bases because of access etc. There were no lifts and in one place there was 24 stairs ... They kept going till 8pm to get everything done that day. I am really impressed.

Al Sbor

After phoning several moving companies to get a quotation, I chose to go with Carefree Moving since they were half the cost of another quote I received. Showed up exactly on time, these movers were very friendly and very effective. They clearly communicate well and have a fantastic system worked out for loading the truck at the fastest manner possible. I highly recommend them to your next move!

Bill Zhu

Very polite movers: they confirmed where to put boxes and whether mattresses should be wrapped. The attention to detail was excellent. Everything was well-protected. Price is also very reasonable for 3 men. I would hire them again.

Ivan Selyodkin

Was quite shocked reading previous negative reviews left over a year ago. Has nothing in common with the service and a team. Guys came on time and helped me with condo to house move. Would definitely recommend these company.

Erica Riley

Reliable company team player, respectfully, caring and they listened to their customers. Very helpful team. I will definitely recommend this company to friends and family.

Jodi Mcnights

Fantastic movers. They were efficient, quick and absolute gentlemen. They didn’t whine or complain like my previous movers just got straight into it, would definitely recommend to anyone. Thanks again.

L K

I'm not going to belabour this... I felt ripped off. They were super slow and unprofessional. Telling my mother sexist jokes? Avoid this company. There are many better ones out there.

Suzanne Kittell

Horribly unprofessional, rude, and weren't able to lift boxes. Didn't do the job and tried to make me call their office to work out their staffing and equipment. Completely awful service.

Bronwyn Snyder

This was a truly terrible experience. I moved over a year ago, but this still eats at me so I'm finally posting a review as a head's up for others. I suspect the quality of your move is largely dependent on who your actual movers are when they come. One of ours was brutally bad (I believe his name was Viktor), and the other followed his lead (I suspect he might have been okay had it not been for the bad influence). Took over 6 hours longer than the 3 they quoted us (and I had forewarned them I had a fair bit of stuff for a 1 bedroom), moved initial boxes etc into the centre of the room, strewn about, making it impossible to fit our furniture and the rest of the boxes, so they left them in the apartment hall. They broke many things, scratched others, lost screws and such for furniture, and lost two large framed prints (I suspect they broke them too badly so dumped them, since we didn't find them in the old apartment or truck). They moved at a snail's pace. We caught the bad mover playing on his phone when he thought we weren't around, the two of them moved very small, light items together, moved stackable chairs one at a time, etc. They also let my cat out of the washroom and the balcony door was open; we couldn't find him and they spent ages looking over the balcony railing trying to see if he'd jumped, even as I literally begged them to just keep moving my stuff and leave the looking to me - they completely ignored me, chatting and laughing with each other on the balcony. They were so slow that my boyfriend and I ended up moving a bunch of our stuff off the truck ourselves. They insisted I had to pay more for moving my treadmill despite my having checked with the company beforehand - they said that even though I had an elevator, it still counted as having to lift the treadmill because they had to tilt it a bit to the side to get it through the doorway. I called the company, and they didn't charge me. They also made us pay in full and sign the end contract before they were done, then tried to make us pay more, saying they wouldn't finish moving our stuff until we did. I saw this in at least one other review, too, so sounds like an ongoing issue. I called the company and their manager called them, at which point they finished the move. There was a ton more really bad stuff, but I don't want to even think about this enough to relay it all. I just want people to be warned, even though I think it really is dependent on the actual individuals doing your move. The company seemed really decent in my conversations with them - it was just the actual movers who were truly terrible (and rude, but I don't even want to get into that).

Rachel Sidhu

We had a great and literally "care free" experience. The movers that helped us were very professional, friendly and extremely courteous...likely the best experience we have had so far. All the furniture was disassembled, carefully wrapped / protected and handled with a lot of care during the move. We didn’t have to worry about assembling it either – which many other companies also offer but it never looks quite the same. We would highly recommend you to others.

Keri B

They moved me from Guelph to Toronto, and I couldn’t be happier with the service! The guys were so friendly, and best of all, fast and efficient! I couldn’t be happier. Definitely the easiest move I’ve ever had!

Caralee Tindale

We recently moved a 4-bedroom home from Aurora to Newmarket. The move was handled well by the moving crew we had. They arrived promptly and started immediately. They were very professional, hardworking and courteous. Overall I am satisfied with the service. I would recommend them to my friends.

Kate Sincariova

Very good. The two gentlemen who moved me from one apartment to another were both efficient and professional. It was a very positive experience. I will recommend Carefree Moving to my friends.

equaco

Moved one room between houses.On time,fast and clever guys.I saw inside the truck as we left,they position everything and lock it down well.They know their stuff.Polite folks too.Take care more than you for your items. Great price,would use them again without hesitation.

Dae Dae (Daetric)

This company is trash. Choose anyone else, trust me.

Joseph De Crisci

Still cannot find 2 boxes as I assume that they may have dropped a box and hid it and/or decided to keep it for themselves. I guess they don’t know how to read because they didn’t notice the word “FRAGILE” and “KITCHEN” on it. They must of hidden the evidence. I had to go out to re-purchase some plates and lots of glasses and cups. I DO NOT recommend this company. Beware. I AM STILL TRYING TO RECOVER FROM MY ORDEAL WITH THIS JOKE OF A COMPANY. NEVER NEVER, AGAIN..........................Just saying.

Florjan Gjolaj

They got MOVING BOXES

mariana georgeta Pascu

This was the 2nd time we used Carefree Moving, Russell was very pleasant to deal with and very accomodating since we were travelling 8 hours to move our daughter. During this time, we had to modify the moving date due to a death in the family and Russell totally understood and made the accomodations. The 2 movers we dealt with, Steve and Robert were efficient, quick and professional... They knew what needed to be done and were very understanding with any requests! After our daughter's belongings were moved into the storage area we left Toronto relieved and very happy with the moving experience.

Zachary Gladstone

If I could give a lower rating, I would. My dad hires them to move an 1896 piano, this thing obviously weighs a ton. We call them and give them all this information. How much it weighs, where to pick it up, the exact dimensions, the whole bit. These idiots show up with a 70 foot truck for some reason? They can barely get it into the neighborhood. Then we find out they only brought 3 movers and NO STEEL DOLLEY, NO JACKS, NO EQUIPMENT, NO NOTHING. And then they say they can’t move the thing. After an hour of dealing with their incompetence and they couldn’t get the proper equipment or anything. My dad refused to pay since they didn’t do any work and these people had the gall to demand a tip. A tip for what? NOTHING WAS DONE. Do yourself a favour and never hire these buffoons.

Juro Faro

Excellent experience, Dimitry and his crew were spot on and did not waste any time. Moved my small storage unit and 2+den apartment from TO to Barrie in under 7 hours. Guys worked hard and were professional and courteous. Highly recommend.

Nelson Swan

I want to commend you on your service helping me and my family move today. The three movers that helped were so professional and so quick. They exceeded all my expectations and I can not thank them enough. I will be recommending them to anyone I know who wants to hire movers as they seem like some of the best in the business. Again, Thank you so much for getting my family into our dream home

Annie King

They showed up early, were extremely professional and kind, let us use their tools n even helped make the bed. And this was with less than a week notice!

Айбек Ахметкалиев

Most of the movers are incompetent and dumb.

Gleb Rusakov

Amazing service! Michael and Sergei were very professional and great movers. Will recommend them! Thank you

Robert Saka

Use these guys . You won't be left disappointed . They are extremely proficient and professional. They even offered to show up early on moving day which was a huge bonus. I apologize for the poor memory but the three gentlemen that moved us where some of the best movers I've ever seen and delt with . They took very good care of our belongings and our home . Years ago I owned a small moving company and I had about 10 years experience so I really know what to look for in hiring a moving company . Great job guys and again Thanks a lot .

SERGEY VOLOSHEN

Those guys are doing awesome job. Fast and professional.

Sofie Olismon

Very efficient and professional and took good care when moving items throughout the home. We move from Milton to Oshawa couldn’t have been better.

GoodTimes

Got fragile stuff taken care of (wrapped, properly packed and transported). Price was reasonable, work was efficient. The whole move was stress free experience. Would recommend this moving company. Thank You!

Varun Gorur Sampath

After I told them the furnitures that are the unit and when the move was within the building from unit to another unit, they said it will not take more than 2 hours. They ended up taking almost 6 hours and charged be around 600 dollars!

Melissa Pergila

We had a 4 Bedroom Home in Richmond Hill and moved to Aurora. From the first call, to making payments in the end, everything went very smoothly. We were especially impressed by how efficient and professional the movers were. We hired a 30feet truck with 3 men. They were funny, friendly, and made the entire moving process as easy as possible, arrived on time and nothing was broken or scratched. They really took care with all our belongings. I would definitely recommend them to any of my friends looking to move.

Graham Pascal

Best price and service around. Will be recommending them for all future moves of friends and family.

Thomas Buttler

Great Movers!

Sonia Sangha

Amazing job by Carefree Movers! From setting up the delivery over phone and email, to confirmation, to drivers arriving, packing the truck and unpacking to final payment - everyone involved was professional, friendly, honest, efficient and careful. Igor and Vlad were the best movers I could have asked for! they made the move pleasant and easy. I’d highly recommend them for anyone for their move. This was the best moving experience I’ve ever had and I have moved many times. Thank you Igor & Vlad!!!!

Lisa Mclean

We moved from a very difficult and tricky access, they never complained and were very professional. They were very careful with all our furniture and made the move feel easy. We would recommend them!

Ana Vicente

I have recommended this company many times in my Real Estate business, none of my clients have had a bad experience, however I personally used their services just last Friday and have tried to reach the company several times to discuss my complaints, which include: damaged items, bad customer service by one of their movers and the fact that it took them 1.5 hours more to arrive at the drop off location, when we all left at the same time. I will revise my review should I ever receive a call to resolve this matter.

Jason Rowe

Thanks to my movers, we finished our move on time today. We had only a two hour window for the elevator. They were very efficient and took care of all our belongings.

Jaquelyne Robis

I would highly recommend Carefree Moving. After a very nasty split, my crazy ex husband boxed (not packed) both my and my daughter's personal property. Glassware was dumped in boxes, in a storage facility. Amazingly, there were very few breakages (definitely NOT the mover’s fault!) They were polite , careful and extremely efficient. I cannot recommend them highly enough.

Philippe Blanchard

One of the most horrid experiences ever. 'Carefree Movers' are easily one of the worst moving companies I've dealt with. First, they called to say they'd be early but were later than the original time. Second, one of the movers couldn't do the move because we have a cat. During the move, our cats were going to be locked in a separate room - and not out. Nothing on the website quote request form mentions cats and no one we spoke with on the phone ever inquired about pets. Given the likelihood of dealing with pets in this profession you think they'd call it out of it was a potential issue. As a kicker, the guy worried about his allergies was unwilling to wear a mask. Third, the other mover said that in addition to the guy's cat allergy they couldn't put their truck's ramp down. However, he wasn't willing to put his truck elsewhere, or come up with solutions. Toronto is full of tough parking and less than ideal situations but every other company I've dealt with has figured something out. We're willing to pay for the extra time it takes. They had enough space to park their truck but somehow I'm supposed to know they need far more space than that in downtown Toronto. Fourth, their solution was for us to call their company line to figure out our alternative options. This should have been their task, but beyond that no one picked up. In the end we were left having to re-plan our move on the day of because of how awful this company is. I find it hard to believe this company has any good reviews and assume the 'Carefree' in their name refers to themselves.

Hazel Hatch

We booked Carefree movers at the end of December 2014 to PACK and move our belongings from our 2 bedroom apartment in Montreal to London. The crew showed up over an hour late, and seemed annoyed that we hadn't packed already. They brought only a handful of boxes, and we had to go to a storage/truck rental place to buy more ourselves. These guys were the slowest movers I have ever seen in my life. Even with the friends we called in as emegency backup, it took A DAY AND A HALF to get the truck loaded, a full day more than we were told. I have seen real professionals work (when we moved to Montreal in the first place), and they were able to pack and load an entire 3 bedroom house in half a day. Our car and hotel reservations had to be changed, and child care had to be figured out for the extra day... Never once were we offered a discount or any compensation for this; quite the opposite - they charged us their full hourly rate for all the extra time their incompetence took. To add insult to injury, our chest freezer was damaged (read: non-functional) in the move, and the company did not return our e-mails about it. Also, we have discovered many items missing. I don't want to stay stolen, since they were of little to no monetary value, but they are certainly gone. This was the most stressful move of my life, and I've moved with a newborn.

Shareen Shaheri

We moved last month and will definitely be recommending them to everyone! The whole team did everything they could to accommodate us for my move and were a pleasure to deal with. They made the whole moving process a very easy one. They did an amazing job with our move - they worked really hard and had the job done in no time. Couldn’t recommend them enough, and we will be using them in the future!

Paraskevas [Paris] Mylonas

Very professional service. The movers were very efficient and did not waste any time. I would highly recommend them and use them again for my next move.

Amer Qismatzoda

Excellent, professional. It was a pleasure working with this moving company!

Axel Francis

I would use Carefree Moving again and again. They came precisely on time, a rarity for a moving company in my experience. The appointment was for 10:00am and they were there at my door for 9:57am, assessed the condo exit and where to park and got straight to it without me having to say anything. When guiding them around the condo they knew exactly what would need to be moved and how. Nothing was damaged, and they were extremely careful and organized.

Michael Zheng

"It's great. The team is very efficient and considerate. Always trying to help. Everything is organised and carried out great. Will use the service soon."

Garry Boychuk

They were just amazing! Very careful with our furniture and in general our belongings. They knew what they have to do and price was right! Would definitely recommend them!

Kim

We had a very good experience with this moving company. Michael and Zack did an amazing job. I would definitely recommend this company for anyone that needs a moving job done. This is the second time I have used Carefree Moving. Thank you both for your professionalism and dedication!

Flav V

Amazing! Omar and Vlad were perfect professionals! They were kind, courteous, careful and thorough with our belongings as if they were their own. They arrived exactly on time and provided wonderful customer service and very fast! They exceeded all our expectations! I would highly recommend this company!

Sara Gies

Carefree Moving Company helped us move last week and we would not use this company again. The guys were friendly enough but they complained about the stairs (that we paid extra for) and clearly wanted to finish up before the job was completed. It was a hot day so I understand that they were working hard but we had some major problems. I think the main one is that they left a bunch of our belongings at our old place and we had to move it ourselves. They didn't take the wardrobe boxes off the truck before they started loading so we had to move all of our hanging closet contents in our car. They also left all of our outdoor furniture, our Christmas tree and a number of other items. We ended up having to do about 10 loads by car. They also broke our door moving stuff in and damaged two of our larger furniture pieces. They have big gouges out of the wood where they were careless. I would not recommend this company.

mihai claudio

Let me thank my movers for their impeccable moving service! I haven’t got any quality service like this in a while, so that is why I would like to share my experience, because I know how hard is to find reliable movers. They have fulfilled every point of our contract. The team with the truck came early all setup to start the work. Two movers were actually moving the furniture, and the third was busy with packing, making sure everything is fine and moving boxes. The office was caring, polite and professional. They were able to answer to all of my questions. I am really impressed and I’d wish to recommend Carefree Moving Company.

Cassandra Carole-Lyn

The movers package my belongings with care do prevent damage but were left alot of mud streaks on my white furniture and took longer than I hoped to complete the move

Brian Morgan

Moved out of a basement apartment to a two bed. across town. They were professional, courteous and efficient! Would definitely recommend them to others!

Yurii Shremov

Second time I have used these services. Really quick and professional! Prepared to accommodate your particular moving needs. Thank you.

Aida Korniyenko

I'm a single mom, and moving for me would not have been possible without these guys. Their customer service is amazing. They even allowed me to leave and come back when everything is done. This way, I manage to take my kids from school, went to eat out with them, while the movers were working. I didn't expect that moving can be so easy. After moving, I checked and everything was good: no damages, no broken furniture, no broken glass or anything. I did put notices on all the boxes that contained fragile stuff and they took care of it. Thank you for making my moving another ordinary day of my life.

Yewande Adejuwon

Abdulrasheed was extremely hard on me for money & payment for job yet to be completed.......as soon as we got to our new home they refused to offload until they’re paid extra 3hrs for offloading. I paid $1,100 for 8hrs......... I hope other people don’t experience all I experienced Now to the BOSS GEORGE & GREGORY. I was told it was you that instructed them to stop work & seize our TV for money....and also scam play smart by talking talking and get paid for hours not worked for.....what goes around comes around.....it’s the law of Cama...., I’m really shocked to my bones. You guys are soooooooooo mean and serious die hards for money. I regret ever using your company Money is not everything and you can’t treat everyone based on your experience with other people. I overpaid you and the job was incomplete.

Margaret Dalzell

On time, careful, and courteous

Sheeera T

Called to get a quote to move an upright piano as their website mentioned "affordable rates". Without even giving any specific details regarding the move I was told it would cost $600 which is - well- over asking price of 3 other companies I've called recently for quotes. Website is very misleading....

Luis Montiel Petro

Michael and Vlad did a great job. They moved our stuff carefully and on time. My wife and I are very satisfied with their work.

Mike Rusher

Great job Got us moved in no time

José Luis Salazar Castilla

Great crew. Very polite and efficient. The team was fast, professional and courteous. Thank you!

Volodya Korchebnyi

The movers were quick and respectful to my family. They were patient and worked hard. I will recommend them to my friends and family

Claire Foster

I was not very happy with the experience. Some of my furniture ended up damaged after the move. They scraped my bookcases on the walls at my old place, causing scratches to my bookshelves and damage to the walls. The paint chipped right off. I felt that they were inefficient on purpose to waste time and bill me for more time. Instead of using the dolly they carried each of my boxes 1 by 1, so I thought maybe the dolly wouldn't work well in my building on the stairs, but then they used it for the bigger furniture, so I don't know what that's all about. They also took a smoke break. In the middle of loading up the truck. A smoke break that, I guess, I paid for. After all this, I still offered to tip them. But he asked me to give them $5 more than I said he could add to the bill because of tax? That's not how tips work!

Muruganandham Krishnan

One Word - Awesome. First time moving became a good experience with Carefree moving. Movers suggested appropriate time to start based on the elevator booking and they were on time, started at good time and had a steady move. Forgot the name of the movers came but they seem to be very well experienced and did exactly the things required without wasting any bit of time. My next move will be with you guys and I will definitely recommend Carefree Movers if somebody asks for movers!

Joe PARTIPILO

Great rate, good truck, hard-working, trust worthy, pro movers (thanks again Mike and helper), no damage and efficient use of time. Best move of my life so far: great experience. Thanks again: i'll be recommending.

Stefan Dunplop

We had a very good experience with your service. We appreciated your help and the move was very efficient and all three movers worked very productive and willing to do what we asked for. We will definitely recommend friends to use your service.

Karla Cummings

although the drivers were friendly and polite they moved slow (hourly rate) and took 9 hrs to move less than 10 km for a 2bdrm apt. pick up a 5x10 storage unit on the way, no appliances no big items all boxes and sm furniture... yea....rip off and I helped the whole day moving boxes on and off the truck as did my son and 4 of his friends came to help off load as it was already at the 7 hr mark when we got to the new place... friendly and polite is great but not when it costs 1300 plus ...dont use them or get at flat rate... and apparently you have to pay for their breaks as well... take as long as you like but I shouldn't have to pay for it... would love a bit of a refund but you know it will never happen... don't use these guys

Serena Yang

Bad bad experience，because they earn hourly, they are moving so slow to wast the time. I only had one bed and one sofa, the time one the road should be 1 hour, but they insisted say they need two hours on the road. The work could be done in two hours, but they charged three hours. Bad experience

zaynab. s

I used Slava to move my furniture to Montreal he was very helpful hard-working man the best Mover I ever had I always move stuff but I never find someone responsible and careful nice gentle like Slava I will use him anytime I will move I used him to transfer my furniture to Montreal and also bring a Back very good price I would recommend him to all my people with the code work Slava

Kevin Alie

Booked them for a job and they claimed that we lied about the number of items. The two movers complained that they needed a 3rd person. This isn't a customer issue this is a management problem. If thie management needs help they can probably YouTube how to rectify these issues. We had too many boxes and bags". You are a moving company everyone has boxes and bags. This puts everyone at an inconvenience. I expected better from a company that has 4.3 rating. It could be their cousins and family making these reviews.

Shelley Campbell

If you are planning to use a moving company, for me, it is far better to follow your friend/relative's recommendation. I got Carefree Moving Company recommended by my friend and these movers absolutely proven my expectations. I moved from Windsor to Toronto and it was done properly, to my opinion. At least i got all my stuff back and without damages. Also, this company offers better rates. I didn't watch the crew that much but the end result showed that they've been careful and experienced. Not bad and I'm pleased with the service I've got.

Keith Wilson

The two men worked tirelessly both loading and unloading and took every effort to protect our belongings. They were patient with our confusion during the day and considerate throughout the move.

Vanessa Reynolds

We have moved 4 times and by far this was the worst experience. The movers damaged multiple items including a brand new sofa bed, which cost more than the move itself. Igor (lead mover) was not truthful with us, telling me that my husband was aware of certain things when he was not. Here is a list of the damages: missing piano wheel, large scratch in rocking chair, dent in wood dresser from being dropped (I witnessed this happen), scratches on the hardwood floors, piece of wood dresser torn off, broken piece off cast iron railing, large rip in sofa cushion. After one month the company has not reimbursed us for any damages. Stay far far away from this company if you care about your furnishings.

ADAMKAY70

Amazing hardworking crew very thorough and careful, was very impressed

Susan Huang

Zack and Mike did an amazing job for me. They did not damage anything while moving my belongings, they arrived on time, did the work smoothly and met professionally. Really your 5 star employers. Very happy with your service. THANK YOU!

kaylaj29

If I could rate them less I would. Absolutely a nightmare! I am supposed to move today and did not. They were late first of all. Then spent half an hour on the phone outside my building. I was back and forth on the phone with the “manager? “ who then requested a fee not previously discussed upon booking. In the end the movers came up with an excuse not to move me. I DO NOT RECOMMEND! As if moving isn’t stressful enough.

Vany Wills

First off, this unscrupulous company does not even have an office at 332 Dupont Street in Toronto like they purport they have. Furthermore, according to the property manager at 332 Dupont Street, they have never even held a lease and have never actually carried out busines at 332 Dupont Street. This company does not even state where its office is (if they even have one). Anyways, they show up, drop some of my valuable property walking negligently from my front door to their truck and then they don't even pay for the damaged items and refuse to provide me with their insurance particulars. Then when I call them and speak to the manager, he actually swore at me and told me off and hung up the phone. These guys are as unprofessional as they come and I recommend you do yourself a favour and use another moving company!

Mohamed-Nur Abdallah

Carefree movers provided excellent service and helped me with moving from Toronto to Windsor. Greg was really helpful and response to my phone calls and there were no hidden fees. A few things to keep in mind, have your things well organized for the movers and explain to them where things should go and which ones are the fragile items.

Kaylee Arnold

I would choose zero stars if it was an option. I had email confirmation 45 days before my move that it was fully booked. Called them the day before to confirm arrival time and they said I wasn’t booked and they were unable to fit me in. I asked what could be done and they said nothing. I asked for recommendation for another company to call and they couldn’t give one. I asked to speak to a manager and they refused. I asked who the owner was so I could escalate my complaint and they said they didn’t know how to contact them. Very frustrating! Luckily I found another company with only 20 hours notice; but it’s costing me an extra $20/hour! Edited to add after company reply below: Regardless that there was clearly a misunderstanding in you saying we were booked (I took it to mean my move was booked, and you meant that your schedule was full), the way that you handled the response was completely rude and unprofessional. Given the stress of the situation, this was completely unnecessary, and based on this alone I would strongly advise against using your services. If this is how you treated me, I’d hate to see how you would treat an actual client in the event that something doesn’t go as planned with their move.

Rus Kupriychuk

Amazing people, amazing services, stress free!!!

Laura Langan

Excellent service. Very professional. Very fast. Took great care of my belongings

Charlene Haughton

Best moving experience ever! These guys were awesome. They were so kind and personable, and helped in every way we needed. We have moved several times before and had done a lot of shrink wrapping ourselves but the movers came over and finished up for us and made us feel very comfortable the way they handled our items. Again, greatest moving experience I have ever had. They had literal red carpet rolled out for our big items, they treated everything with respect and it's the first time that our big furniture wasn't damaged in any way. Honestly can't wait to move again to be able to use these guys again! Great job!

Paul Cheng

Was a long distance move for me (move from Toronto to Montreal) and Carefree made it truly carefree!! Such a great and relaxed move. And extremely well priced. I will always recommend Carefree in the future.

ivan rassolov

I felt it was incredibly professional, efficient, and highly experienced from start to finish. I was highly satisfied.

Monica Venditto

I just moved a few days ago and thought I would give this company a try as I found them online. Never have I ever had such a HORRIBLE moving experience in my life and I have moved numerous times over the years! I had to ask the two guys to put on masks (which they did not wear the entire time), they were extremely slow, rude and even told me how much tip they were expecting after I had already expressed my dissatisfaction throughout the day. Took them 6 hours to move me out of a small one bedroom apartment and felt like they were purposely taking their time as they charge by the hour. I will NEVER use this company again nor recommend them to anyone!

Ray K

This is our second time using the Carefree team. Professional and careful. Highly recommended

Matt Rashidy Law

These guys are terrible and total scammers! They were five and a half hours late because they initially brought the wrong truck (too small). Then when they finally showed up it took them five (5) hours to pack up a small two (2) bedroom basement apartment (with no appliances). I clearly and unequivocally advised them that it was a two (2) bedroom basement apartment and have proof of this in writing. Then when they were finished packing up from point my old place I was suppose to meet them at my new place; however, I received a telephone call after midnight from the company that they rent moving trucks from that advised me that the movers had picked up the truck at 6:00 a.m. that day and were past the legal time to work and that they had to bring the truck back immediately and were not permitted to make the delivery to me. My bed, all my clothes and all of my toiletries were on the moving truck and it was well after midnight and I had nothing to sleep on and consequently I had to stay at a hotel. The unreasonable management did not even reimburse me for the hotel through their booking error in sending movers that they ought to have known would not be able to complete the move the same day (from Vaughan to Scarborough). The next day they were suppose to come deliver my property at my new place at 9:00 a.m. They didn't end up showing up until after 5:00 p.m. and I was forced to take an unpaid day off of work. Again, I was not reimbursed or discounted for my out-of-pocket expenses incurred because of this companies inherent negligence, unprofessional and disorganization. This nightmare of a move culminated with the movers hitting the corners and edges on my oak wood desk while going through doors, piercing the shrink wrap (they didn't used blankets duck tapped on like I had requested) scratching my desk and taking the finish off as well, they also punctured my leather sectional couch putting a hole in one of the cushions. None of the damages were caused by a friendly, well trained and obedient Golden Retriever dog. Moreover, the scratches on the edges off the desk and the rips in the couch are lucidly from being hit and dragged against walls and door frames as well as being dropped on the ground by the movers (without blankets) as the evidence clearly indicates. This dubious company tried get me to sign the contract after my property was loaded on the truck but before delivery acknowledging that it was delivered in good condition. They held my property hostage and refused to deliver it unless I signed. Under duress they coerced me into signing because I needed many articles of my property for work. My credit card was in the truck in a box and they refused to let me get it until I paid in cash. This unscrupulous moving company then had the temerity to attempt to deny my claim for the damages that they negligently inflicted to my personal property. I had to commence legal proceedings by serving and filing a Plaintiff's Claim in order to get compensated for my damages. Horrible experience dealing with this sub-par and shabby moving company that caused me a copious amount of stress and anxiety along with a gross and ongoing inconvenience. In short, there is NOTHING even remotely carefree when dealing with these clowns. Indeed, this is the "Carefree Moving Company" is the moving company spawn from the deepest depths of hell! Avoid at all cost! These guys use fake addresses as the property manager at 332 Dupont Street says that they are not currently there and moreover, that they were never there. Furthermore, the 6161 Bathurst Street, suite #312 is a residential apartment building with a young oriental couple living there. Anyone who wants to know the truth, please see Toronto Small Claims Court file number SC-16-3826-00. It is public record and exposes these fraudsters and negligent movers for the incompetent, unreasonable and unscrupulous individuals that they are.

Janey S

The move went smoothly and there was nothing damaged in the move. Thank you!

Malanya Shelley

Worst moving experience! I was completely taken advantage of, took 7 hrs to move me from a townhouse to a 1 bedroom apartment. Moving from a 3 bedroom house didn’t even take this long, I ended up moving furniture and boxes myself to get them to move fast and when I said this to the “head” mover he said yes you were helping us last I checked this is your job that I’m paying you to do. Do you come to my work place and help me do my job NO! The manager refused to speak with me and my emails are not getting answered. Some many things happened durning this move, a 12 minute drive took 30 minutes, it took 3 grown men to wheel a office chair out of the truck, my mattress was left out in the rain and was wet when I came upstairs, I heard them say in Ukrainian that it was wet and when I asked what was wet they said oh my shirt my shirt.

Ripa Klaus

Didn't give a confirmation number, were unprofessional and didn't want my money and made me spend more for another moving company at the last minute.

peter lee

I highly recommend them. They work hard, they were honest, reliable and reasonable price thanks

Artyom Ogay

Nice employees, very professional and fast moving. Definitely this moving company.

Miguel Claudio

Carefree Moving moved us from Toronto to Fredericton NB today and weren’t able to be more happy. They really did a great job for us! The beginning was very promising and positive when I saw the truck 30 min earlier (they’d been worry to come late because of the weather and came so early!). Guess during three Hrs or less they've loaded all my boxes (about 70!) and furniture. I must admit, some were very heavy because of the books. But the guys didn't complain at all. They just asked me to allow them to re-pack some of my boxes. So this part was great like all other. They helped me to load my big TV in my own car, my wife's plants (they advised us on how to pack them to not freeze poor things). In addition I had my old fashion piano. They charged me some extra but very fair and what we discussed before. In Fredericton we arrived on time, the unload seemed to me even faster than loading. Everything fine, nice and unbroken. So I am very happy with this movers.

Manushi Gera

They moved our stuff, mostly furniture, and assembled it at our destination home. It was a residential move between cities half hour away. (Brampton to Milton). They took 1.5 hours for a commute which was 0.5 hour long. They said they did lunch and they forced us to pay for that time as well. They were not leaving our premises until and unless we paid them for their lunch time and break time of 12 minutes as well. Very conveniently, their management stopped answering our calls and responding to our emails. They were highly argumentative and took very long to do the things. Yes, they did pack the items properly and the 2 stars are for that part. They fraudulently extended the hourly charged time as per their convenience. They did not give us any record of their GPS report when we asked for their travel route for our move. I do not recommend them. I am also going to file a complaint with the Best Business Bureau for their company.

Michelle Koffman

We were looking for a fast, safe and reliable moving crew who can perform a long distance moving after we decided to move from Montreal to Toronto. We called several moving companies, but we liked the way this moving company answered all our questions and ensured us about the movements which we were expected. Then we decided to go with this Carefree Moving. They were on time, came quick to our home. After we let them understand about the movement, they started wrapping our stuffs and furniture. They actually divided into three teams to finish the job as early as possible. They safely shifted them in the trucks after the wrapping and the journey began from our old home to Toronto. They made us pleased by their extra-ordinary service. They reached to our new home where my husband was waiting for them. They expertly moved all the stuffs like he said. The job went smoothly and incredibly till the end. They made us speechless by their top notch services. We must say - they are professional, responsive and highly energetic. Definitely recommend them to anyone. Michelle, Toronto

Mariya Blyznyuk

Used services two times. Fast, reliable, very well organized. Truck provided on time. All tools and furniture wrappings were provided. Furniture was moved safely and without any damage. Help was provided to assemble furniture as well. Excellent job! Our best wishes!

Георгий Арзиманов

Hard working, conscientious crew. Very friendly and professional. On time. No slacking off, tried extremely hard to ensure we were totally satisfied. Paid close attention to detail. Overall, they did a great job. Would definitely recommend though, and would use Carefree again.

ali rasti

This is worst ever moving service. They work slow purposely to get more money. Very unprofessional and lazy and lack of management. Please save your money and time , I don't recommend this moving company at all.

hao luo

WORST moving experience ever. Leaving at the same time, the same road took me 70 min to drive took them more than three hours. Their boss adviced me to check google map and denied its their fault and google map showed exactly one hour and 13 min. The movers are lazy to my point of view and i did about half of the lifting and moving job with my mom alone. Would never recommend this to any one. What an expansive lesson.

Syed maaz Ahmed

Horrible experience. I will not return back to them.

Sarah Langlois

We used Carefree Moving to move my son's belongings into his new apartment. It wasn't much stuff, just about ten boxes and some furniture valuable from sentimental point of view. I'd like to write some worm words about these movers, because we got very pleased with their service and how flexible and receptive they are. They gave the quote and honestly explained what they can't do and why when we asked for the extra service connected with electrical power. They picked up the stuff by themselves, we didn't watch them packing and loading, but we did see their work on unloading. The pick-up and the drop have been done as planned. We were happy to see our stuff in great shape. Thanks a lot to the guys for such an excellent service.

Kayode Adeniji

Great guys that came on time and were very professional with their services. Would highly recommend to anyone looking for care-free moving services!