Reviews of Penske Truck Rental (Moving Company)

Les3etoiles Les3etoiles

(Translated) Very good ? (Original) Super bien ?

JSwins Photo

Absolutely Great Experience and Employees. Mike helped me with everything; was more than professional, and was working very hard to try and make everything work for any customers I saw him dealing with. The truck was VERY clean, worked great, and I got very reasonable Gas Mileage; even fully loaded from front to back !! Overall Experience with Mike, the Truck, and the Company = 10/10 !!!

Tamim Baha

Rental place doesn’t have track to rent till the end of the year and Chuck the worker is proud of it bragging about it .

Kenny

Great ride did not like the operator rude or the policy on towing vehicles uhaul has better policy

Florin Moraru

???? Nice crew. Profesional ????

Peepwitnoname

Hard on the head, just lease from someone else. Save yourself the headache.

John Cameron

Great group of people.

Michael Wood

Great service, and friendly staff ????

M Taylor

The wait time to get service done took 10 hours. It was a long wait but they found lots of problems that were hidden. So I give them 4 stars for a good job. Just the wait time was a big long

Hamid Bosankic

The worst shop in Canada, they do not know what to do, I'm totally dissatisfied with their service

Denis Denisov

Terrible service. For regular service you have to wait 7-10hrs (same service in Brampton/Dorval taking 3-4hrs). If you are asking to wash out the truck they’re just sprinkling water around. Be ready to ride on recaps and if something happened you will be charged like for new tire.

Jarnail Singh

Pretty amazing folks!

Bill Gallan

Pretty hood and quick but they need to do better pretrips. I found 5 things that they missed on the truck i rented

Greg Drummond

Excellent customer service. Great moving truck rentals for a great price.

D Dixon

I was told two days before my rental that a vehicle was not available. The reservation was made 29 Jul for a Aug 28 booking and they called me Aug 26. Do not make a reservation with them, it obviously means nothing. I have the emails confirming my reservation and still does not matter.

earlhlane

Ripped me off. Poor service and do not look after your needs. Lost 30 thousand dollars because of their poor equipment and over pricing. And breakdowns caused me to loose business.

Zach Frantz

Outstanding! Above and beyond! Thanks Carol!

IEGOR CHEREPANOV

Covid, Covid bla bla bla ... NO soap in a washroom, awesome

Christian Caissie

Truck rental services. Busy at times but always good service.

Andrey Bushev

I brought truck for service and they forced me to leave and wait somewhere. Because of covid their waiting room is no longer available.

Adrice Mazerolle

Mechanics took the time to explain the problem with the truck. Very friendly & courtious service these guys gaved me on Sat Aug 29.

derek mack

Place is getting expensive to rent from. They even charge a license recovery fee for their license plate.

Ahmad Shahwan

Based on my experience, Penske is unreliable, overpriced and very limited in what they can do to accommodate if there is an issue with a reservation, as they only have one location in NS. I would highly discourage renting from here. I made a reservation with Penske for a 26' truck as I was a little weary with Uhaul as they clearly state on their website that they may not have what you booked at the location you booked it on pick up day. Penske was more expensive but seemed to be more reliable as they do state on their website to guarantee having the reservation at the location selected. They called to confirm the rental 2 days before, and then called the following morning to inform me there are no available trucks. They offered me a cube van and said they could give me a "deal" on it. I booked a 26' truck, what am I going to do with a cube van??? Although they told me the truck that was earmarked for me "broke down" I am not completely convinced as I booked the truck for 3 days for $185 ($61/day), and the daily rate as of this week is $200/day, making a new equivalent reservation $613 instead of $185. The person who called from Penske was polite and professional but not helpful at all, as I am not sure if she was convinced that the truck broke down either. I also noted that a truck breaking down is not an unforeseen situation but a result of lack of maintenance and negligence of the fleet.

John Rodgers

Great staff and service

sncmcphail

Our company leases trucks through these guys they always seem to get me on the road fast

Shawn McPhail

I run a lease truck from them for our company service is good just they have a small shop so best not to come in with a full size trailer..

Gabriela Luna

These are larger trucks than the U-Haul trucks I got these at Home Depot in Jasper

codyjennica grisdalebarlow

Very poor services. My company rents weekly from this place and went to renew our contract today and no truck available as they took the truck we had and booked someone else in it. Well now penske lost us as a customer and Ryder has gained a new customer.

Sebastien Blais

(Translated) Always loved the service .. .. smiling and very competent team (Original) Toujours adoré le service.. .. équipe souriante et très compétentes

Anthony Collins

Always a long wait