Reviews of Déménagement Outaouais Inc (Moving Company)

Britt Mason

Great work, great company!

M F

Friendly staff and service.

Ahmed Imran

These guys are out of this world, worth every penny. Initially Jean Paulin came to the house, explained everything about the move. Then they send the right amount of people and trucks for the job. Team had a mix of senior and young energetic people. All of them very fast, professional, courteous, honest and friendly. They moved everything carefully, all furniture items wrapped in blankets etc. They also provide gave free wardrobe drawers (to be returned ofcourse). What a pleasure using them. Well done folks you are the best. No move is easy and without stress, thank you for making this so joyful and stress free for us.

Jeff Mason

We are an Atlas agent in the US. Anytime we need help with crossboarder household goods shipments Outaouais is our "go to" company. The entire company is EXCELLENT to work with.

Tony charré

(Translated) Very bad service: 1- evaluation visit, the evaluator talked about his personal life instead of taking notes, in the end, when receiving the estimate, the estimate was poorly completed, especially at the level of the appliances, etc ... we so we sent a return by email to have everything adjusted. 2 - In the discussions, we agreed that the spa would be transported (because it is a small model transportable 6ft in diameter and rollable for two people). Unfortunately, we omitted to have it clarified in writing in our correction email (see point 1). On the day of the move, the mover went back on his word, claiming that we had never discussed it ... We had to find a solution to move the spa the same day .... 3 - On the day of the move, 4 movers were contracted, in the end, 1 of the 4 spent more time smoking and drinking energy drink than working, I had to question one of them to let them know that he disappeared at some point during the day .... 4 - The day of the move, old home left very dirty !!! 5 - On the day of the move, breakage by the movers of a wardrobe door, photo taken by one of them and myself, no news regarding a commercial gesture, and even less when paying the balance at the end of the moving day. 6 - Conclusion: We paid a very high price for 4 movers, while 3 only worked. Work day stretched until pm when very clearly, everything could be done in half a day The old home good to clean from A to Z. No follow-up related to breakage .... (Original) Très mauvais service : 1- visite d'évaluation, l'évaluateur parlait de sa vie personnelle au lieu de prendre des notes, au final, lors de la réception du devis, le devis était mal complété, surtout au niveau des électros, etc....nous avons donc fait un retour par courriel pour faire ajuster le tout. 2 - Dans les discussions, nous avions convenu que le spa serait transporté (car il s'agit d'un petit modèle transportable 6pi de diamètre et roulable à deux personnes). Malheureusement, nous avons omis de le faire clarifier par écrit dans notre courriel de correction (voir point 1). Le jour du déménagement, le déménageur est revenu sur sa parole prétextant que nous n'en avions jamais discuté...Nous avons du trouver une solution pour déménager le spa le jour même.... 3 - Le jour du déménagement, 4 déménageurs ont été conclus au contrat, au final, 1 des 4 a passé plus de temps à fumer et boire de la boisson énergisante que travailler, j'ai du questionner l'un d'entre eux pour leur signifier qu'il avait disparu a un moment de la journée.... 4 - Le jour du déménagement, ancien domicile laissé très sale !!! 5 - Le jour du déménagement, bris par les déménageurs d'une porte de garde robe, photo prise par l'un d'entre eux et moi même, aucune nouvelles quant à un geste commercial, et encore moins au moment de payer le solde à l'issue de la journée de déménagement. 6 - Conclusion : Avons payé un prix très élevé pour 4 déménageurs, alors que 3 ont travaillé seulement. Journée de travail étirée jusqu'en pm alors que très clairement, le tout pouvait être fait dans une demi journée L'ancien domicile bon à nettoyer de A à Z. Aucun suivi en lien avec le bris....

Joe Sears

Quality shop with quality people

James Trumble

Great people to work with

David Henry

Awesome people

Marc Roy

Nice people ????

Sabine Cloutier

(Translated) Rotten (Original) Pourri

Gaétan Lessard

(Translated) Excellent service from extraordinary people representing Jean Paulin (Original) Excellent service des gens extraordinaires représentant Jean Paulin

Fanny Trudel

(Translated) We had chosen this mover in order to be able to store our furniture for a month (time between our two houses). What had to happen: When emptying the house, the furniture was put directly into several wooden containers located inside the truck. These containers were then stored as is in their warehouse so that they could be delivered to us a month later. What really happened: They emptied the containers and delivered our furniture in bulk. Result: the dented stainless refrigerator, torn furniture legs, a broken window (sliding door of a work desk), and a container full of screws and bolts lost (used to assemble our King size bed, the treadmill , and the mirror of an antique). We are disappointed with the service. The antique mirror was attached with special screws that we are no longer able to locate, which affects its value. We do not recommend this company. (Original) Nous avions choisi ce déménageur afin de pouvoir entreposer nos meubles pendant un mois (délai entre nos deux maisons). Ce qui devait se passer : en vidant la maison, les meubles étaient directement mis dans plusieurs conteneurs de bois situés à l’intérieur du camion. Ces conteneurs étaient ensuite entreposés tels quels dans leur entrepôt afin de pouvoir nous les livrer un mois plus tard. Ce qui s’est réellement passé : ils ont vidés les conteneurs et nous ont livrés nos meubles en vrac. Résultat : le réfrigérateur de stainless bossé, des pattes de meubles arrachés, une vitre cassée (porte coulissante d’un bureau de travail), et un contenant pleins de vis et de boulons perdu (servant à monter notre lit King size, le tapis roulant, et le miroir d’une antiquité). Nous sommes déçus du service. Le miroir de l’antiquité était fixé par des vis spéciales que nous ne sommes plus en mesure de retrouver, ce qui en affecte la valeur. Nous ne recommandons pas cette compagnie.

Sylvia Web Design

This was absolutely the best moving experience we ever had. Kevin and his team was on time, quick, organized, courteous and also pleasant to deal with. It was a complicated move from USA to Canada. We definitely recommend them!

Alain Charron

Great working people

Jan Mckee

Fantastic service provided by a very professional crew....Nothing was too much trouble and the furniture arrived in perfect condition...Highly recommended .....

Charles Monette

(Translated) Professional Services (Original) Services professionnel

Mick Stew

Thank you to the professional staff at Déménagement Outaouais for making my move stress free. I wanted to take the time to express my gratitude. From the initial phone call and estimate to the last box, everyone was polite and courteous taking the time to ensure that I knew what to expect. The movers arrived on schedule, the truck was clean, they were in uniform and proceeded to protect my floors prior to starting the move. Everyone wore masks and did their utmost to keep their distance. Truly a smooth move! Thank you!

Dandroid

Moving

Sereine-Marie Nkuyehasi

(Translated) I had a good service (Original) J'ai eu un bon service

Paul Philippe

(Translated) We have engaged this company in a three-step process; moving, storage for a month, moving into new house. We are at the first step. Impressive workers with their sense of customer service, good humor and speed of execution. The leader of the group has done a remarkable job, we hope that he and his team will finish the process. (Original) Nous avons engagé cette compagnie dans un processus en trois étapes; déménagement, entreposage pendant un mois, emménagement dans la nouvelle maison. Nous sommes à la première étape. Des travailleurs impressionnants par leur sens du service à la clientèle, leur bonne humeur et leur vitesse d'exécution. Le leader du groupe a fait un travail remarquable, nous souhaitons que lui et son équipe finiront le processus.