Reviews of Budget Truck Rental (Moving Company)

andy mill

Excellent service and prices

shinil george

As expected

Jessyca Reid

Rented cars there once in a while over the last 4 years. Never had an issue. Good prices and the people are nice!

Blake E

I want to thank Heidi that works at the Welton Street location. My mother recently had a severe stroke and was on her death bed. When I flew into Halifax last minute and needed to rent a car, I knew I was going to get hosed due to the lack of vehicles and last minute booking. My cost for a jeep was $1200 a week, not including kms but I needed a vehicle. When I arrived in Sydney, I went to the Welton Street location to see if there was anything they could do. Heidi made every effort to help me out and switched me into a smaller vehicle and went further to avoid charging me drop off fees in both locations. She truly saved my pocket book in a time that I really needed it. She not only knows what customer service is, but she is also a great human being. I will continue to rent with Budget due to this effort of one person. Thank you Heidi.

Rick W

Good quality vehicles affordable price

T.S. Wong

Nice and efficient.

lolo li

I want to thanks Heidi and Amanda. Wonderful service! Very helpful. They are cheerful people. Budget should be proud of having employees like them.

Dawn Taylor

Fast and easy check in ..... Friendly service beautiful rental

Bumpy wolfe

Good service however costly.

Kenneth Manuel

Horrible lack of clear communication. Told they were open till 10:00 no one had kiosk no answer phone number no answer on phone number email... Not willing to accommodate us. Not impressed. Stay away. Will not accept Canadian currency.

John Abbott

I had to book a rental suddenly as my father was passing. I arrived at the counter close to 1am and proceeded to pick up a car. Was told that the car I originally booked was extremely small but I would be given a larger car for the same price if I took snow tires for the duration of my rental and the bonus would be the car was “more gas efficient” than the small one I originally booked. So after everything was done I ended up with a $190 gas bill and almost $600 for 8 days. The salesman was as helpful as he could be, but come on ~$100 day while mostly being in one place at the hospital...disappointing at best

Bernard Gasiorowski

They have a couple of shuttles waiting at the cruise terminal. Upon arrival at the office, I was in and out in a minute or so.

Amanda Loveless

Budget saved the day for me on Christmas eve and the lady was extremely nice and accommodating. Will def rent from here again next trip!

James Stanley

No cars

Donna P

We were coming home from Ontario in July and rented with Budget. We rented a minivan or an equal 7 seater SUV. When we booked we told them that the credit card holder and the driver were different people to which we were told no problem...( both of us were there at check in ).....when we got to Gander the older lady behind the counter had a problem and we were told the way they do it in Ontario was different than the way they do it there....yet we booked and talked to budget in gander when we actually booked it to begin with. After stressing us out she finally agreed to let us rent it....what we got was a 6 seater not a 7...we had 7 people to transport....was told that was all they had.....take it or leave it...didn't get to do what we wanted to do because 1 person had to be left out......she was rude at check in and she was rude at check out...refused to come and check the SUV ..maybe it's time for her to retire if she doesn't like her job.....get friendlier staff.....very disappointed to say the least

bobby day

great car ...all went well

Nelson Macdonald

Pretty disappointed in this location. They allowed me to book a car for pickup at 12 on Monday September 6th. I was never made aware they close at 12 this day because of a holiday. They decided to all me the morning of when i was flying to Sydney to inform me they would be closed at 12. I got off my flight at 11:45 and by the time I got here to pick up my car I was left stranded having to get a hotel in Sydney for a night shorting the time I have visiting my family’s. Called them at 12:01 to see if they could wait a couple minutes and nobody would answer the phone. Worst customer service. You would think someone in customer service would have the decency to wait a couple extra minutes knowing they have a customer coming in at 12 for a pick up, prime example of their customer service.

Darrell Sutherland

Great service.

TP Brewer

My mother a senior was sent to get a car by the insurance company but was denied from budget for not having a credit card, sad sad company that would abandon a senior in a time of need Thank you Enterprise for stepping up

cody sparkes

Just dropped of my rental car which I agreed to rent for ONE day which I Had for ONE day yet get a bunch of bogus fees that were never shown on the initial contract. Because I'm 24 the cost PER DAY was $86.50 but they had written down TWO days. Every other company I rented with the fee was always fixed and all the fees and charges and tax was included in the price!!! Not supposed to be $160!!! If this is not fixed you lost another customer.

Mark

Great selection of vehicles! With the best staff in Sydney.