Here we offer you all the opinions of real people who are consuming the services and products of TOP TIER MOVING AND STORAGE (Moving Company) around Fort Smith territory (Canada).
Right now this business has a rating of 4.3 over 5 and this rating has been calculated on 125 reviews.
As you can see it reaches an feddbacks average is really good, and it's founded on a very high number of opinions, so we may think that the score is quite reliable. If there are many people who bothered to give their score when they are satisfied, it works.
As you know, we do not usually bother to give reviews when they are correct and we usually do it only if we have had a problem or incidence...
This Moving Company is classified in the category of Moving company.
Any company that has to robo call you repeatedly from different numbers gets a 1 star. Spam is spam and makes your company look desperate. Hire better marketing staff.
Happy with the move, very organized and helpful. Quote was easy and quick online. I would use again.
Referred one of my clients to Top Tier Movers. They were very impressed with the professionalism and the customer service. Will refer more clients to them for sure. Thanks for the great job guys. ????
Hired for a move from Mississauga to Nova Scotia. They quoted, and promised delivery under two days, unloading at destination and fixed price unless they were delayed by poor weather. DO NOT GIVE THIS COMPANY YOUR CREDIT CARD. They were late by four hours to load the shipment, and arrived with a truck that was too small to accommodate the full shipment despite us giving them our overseas shipping manifests and a comprehensive tour of the two storage lockers days in advance. Because they were late, my wife had to leave to catch a flight before they finished loading. They promised an additional truck to take the load, but it never arrived. Our shipment sat in Ontario for over a day on their truck without us being informed. They charged our credit card on several occasions without our authorization and without informing or sending copies to us, $5,000 over a period of one month, and then prepared a false invoice without informing us to MasterCard to justify their charges. They also attached my signature from the original estimate and pasted it into their reply and justification to MasterCard. MasterCard supported the shipping company's argument, and we lost our money. While enroute to Nova Scotia, they were stopped at a weigh station and fined for an overloaded truck. They spent a full day at the station trying to sort out payment of the fine, find an additional truck, and transfer part of the original shipment to the second truck. Of course, they then charged us for additional hours, the second truck rental and accommodation for the two drivers, all as a result of their incompetence. The shipment arrived four days late, and there wasn't a crew to unload as promised. The two drivers were abusive and totally incapable of unloading the heavier items. We arranged our own crew to unload, along with my son and wife. The local crew showed up (two people) almost three hours later. In the meantime, the drivers broke several pieces in the shipment as a result of their lack of knowledge of how to properly move cabinets (they dragged them along the truck bed and broke the legs). When we finally had time to check the items, several extremely rare and valuable items that we collected over 28 years in Asia were missing. We have no idea where they went. Over the next two weeks. Top Tier demanded more money, accused us of writing 11 bad reviews (which we didn't), would not reply on the missing or broken items, and slapped us with a Cease and Desist order from their paralegals. They also accused us of blackmail but wouldn't explain why. Now, we have been charged outrageous charges to our credit card, had to cancel the credit card during our move when we had to buy a large number of appliances for our new house, are missing several extremely valuable items from our memories overseas, and were constantly threatened and misled by the company. You decide if you want to use their services. Update: This guy is a crook. Don't use him. The company read our review and demanded that we take it down. They also threatened us with legal action for libel.
Best long haul movers in the city....good value, total professionalism and fair pricing....highly recommended
I would like to thank Micheal from Top Tier Moving for helping to coordinate my second move within a year. The expedition of staff went very well, the packing and moving of my personal belongings went smooth. The challenge in all moves today would be the downsizing in homes. Top Tier Movers were professional and careful with very sensitive objects, in the tightest of staircases. The wrapping, packing and unloading were a feeling of safety both leaving property and taking possession of new. As for the one day move was exactly equivalent and consistent with both of my moves. Thanks Top Tier Chris R.
Top Tier Moving is my #1 Source for movers. The Top Tier team has always been there for me and my staging company needs. They work hard and handle my inventory with care. Great communication, reliable and easy to deal with. I highly recommend Top Tier Moving and Storage to anyone in need of professional movers!
I recently got my household goods moved from Whitby, Ontario Canada to Beaumont Texas. The rates were reasonable and the service was satisfactory. There was some holding and storage involved due to delay in border crossing but I was kept informed at all times . The crew that finally delivered my luggage in Beaumont were super good and friendly. Overall my experience with Top Tier Moving was good and would definitely recommend this company for your moving assignments.
Very impressed with the service and customer attention! Move was fast and well done. Attention and care was given to my property and the movers and representative that gave me my quote we’re friendly and very respectful. In addition to the service the rates were excellent and affordable.
June-08 Thank you for the strong guys you sent! Our furniture was massive and we had quite a tight stairway. With storage and moving you guys were a good one stop shop. Will defiantly refer you guys. Thank you, Fady
July 7th-2017 Hey thanks for following up. The move went great and the guys were all very big and strong. Able to move the piano onto the main floor no problem. Applicate the firm price. Will call if we need anything else. thank you Nick Shaw
Amazing service helped me move last min well organized on time and no complications at all very flexible service and respectable staff looking forward to using them again in ththe future
This company is scam. They don't pay their employees
completely shocked with moving services provided in March, while estimated time and size of the truck were one, they provided smaller size truck and the "crew" of inexperienced, injured and hardly able to communicate guys, which resulted with close to twice the estimated quote, let alone the damages to the furniture, piano, the walls, doors at the new place, just don't consider them as serious partners in moving services business, AVOID this company, they don't deserve even a single star
How about you contact me for a change Mr. Owner, maybe then I'll get an answer????????????? Do you really respond to a customers concerns because reading all your responses I don't think so. STAGED. YOUR COMPANY DOES NOT RESPOND TO E.MAILS...….. Ray This was the worst move ever. We were quoted by a representative who visited our home ( Mike) . He saw everything we had including garage items. $1,400.00 . We had everything packed and ready to go to Innisfill from Newmarket. They sent a 26 footer. The day of the move we were told that's the largest truck available, we said it looks to small. They looked over the house items and proceeded to move us saying it will all fit. We new it was not all going to fit, they did not even get the House items in the truck, never mind the garage back yard items per the quote. So then were told to get a friend with a truck maybe or it will be $139.00 extra, turned out to be ($700.00) extra because that was hourly. So it was $2,100.00 maybe more to move 45 min away. They didn't think it would take more then 8 hours to move a 2,500sq three floored house when quoting. It didn't all fit. When arriving back in Newmarket for the balance of our stuff thats when we were were told $700.00 take it or leave it. We had no choice after arguing on the phone with dispatch and Mike over the extra price on a cell phone 8:00 at night in the street, putting my wife into tears. They had the nerve to talk over her and argued with her. Then the movers proceeded after about a 30 min delay waiting for dispatch to confirm. They just through everything left In the house and Garage, not packing properly and again left items we had to go back for in three trips in my car. Don't QUOTE what you can't do and then rem the customer who is already stressed out. VERY DISSATISFIED CUSTOMER. CLAIM processed Nov1, 2018 still pending Feb 15, 2019. No one has even looked it yet. We did get a $175.00 offer in cash a month ago which wouldn't cover the Labour. I have several e-mails saying their going to fix it but still waiting. They complained because I sent an e-mail a day, trying to get this resolved and my property fixed. It takes 1-2 months sir. well it's now going on 4 months. October/2018 Claim I am submitting a claim for damage to my New Garage Roof (Siding, Soffit & Shingles) caused by your truck driver who was parked and off loading when he for some reason half way through, he wanted to adjust the position of the truck for offload, on October 25, 2018. Instead of pulling forward to adjust he went straight back into the corner off my Garage as you can see in the pictures, even with three people yelling at him. That's why you have mirrors also. Origin:, Newmarket, Ontario, L3Y 5T2 Destination: t, Innisfil, Ontario, L9S 2G7 Move date: October 25, 2018 Name: Karen & Ray - Owners. Please put a rush on this as Winter is coming and water damage is likely with Roof damage. Any further damage cause by a delay in responding to this claim in a timely manner is your responsibility. If you need any further information please let me know. Ray Johnson
I would like to give them zero stars if possible.The biggest mistake of my life that i choosed to move with top tier moving. They were late by 2 hours and didn't even pick up calls. Totally unprofessional movers didn't know how to take the bed apart. When i asked them to wrap the furniture. They were using dirty blankets to protect my furniture. At the end Michael charged me twice the amount as quoted. When i asked he just hung up on me and no call back from them. Cody gave the wrong estimate and then over charged me. All my stuff is scratched and damaged. These guys are scammers AVOID AT ALL COSTS if you care for your belongings. If you want to save your time and hard earned money. Theh are day time thiefs. Looks like all the 5 star reviews are either posed by themselves or their well knowns. I would never recommend them to anyone.
This moving company was amazing! They moved our entire warehouse all in the same day and even in a shorter time period then quoted. I highly recommend them!
Fast and efficient and got the job done!!! Thank you. I would recommend them to anyone.
There are so many positives about this company! From the time of quote to the actual moving day, Micheal and his crew are so very accommodating, friendly, honest, timely, and just an awesome team to work with. They have excellent communication throughout the process, and offer serious peace of mind knowing your belongings are handled professionally during the move. I recommend Complete moving to anyone who needs a competitive and reputable service.
The worst experience ever! We booked this company over a month before our move. They did not confirm the date with us and we had to call ourselves to confirm a few days before the move. On the day of, they didn’t show up. When we called them, they said they are running late and they kept pushing the moving time the whole day. At 10 pm that night, they wanted to start the move but we were too tired from waiting all day so agreed to postpone our move to the following day. When the movers came in the next day, it was a completely different company who showed up. They probably had to outsource the job as they overbooked their movers, most likely. This is speculation as we were never offered an explanation. The movers expected us to feed them lunch. They actually asked for us to buy them pizza! We were in disbelief. To top it off, Top Tier’s agreement indicated we were to get wardrobe boxes. We kept asking all day about it and the movers kept assuring us it will be provided. When the whole house was loaded, we received a phone call asking us to just load our clothes in garbage bags, which we had to do ourselves! They even had to Uber the clothes as they did not properly assess the required space in the truck. When they unloaded in the new home, the movers took little care of our furniture, damaging some cushions and leaving some furniture dirty. In the end, we didn’t even receive a call or apology from Top Tier Moving & Storage and no offer of compensation for the situation. I will never recommend this company. Beware of what you are quoted. This company overbooks and outsource their jobs. Very disappointed. UPDATE: After posting the review, Michael from Top Tier reached out to us right away to offer his apologies and hear out our concerns. I have to say, he took ownership of the issues and offered us compensation for the trouble and damages done because of the move. Also, more importantly, we can see that he is trying to resolve the problems to make it a better experience for future customers. Michael turned it around for us and we have a changed view of the company moving forward. Well done Michael!
The WORST MOVING SERVICE IN TORONTO . 200 PERCENT NOT RECOMMENDED for moving. Especially if they give a deal they put their moving at the last priority. No time keeping. No trust in their service. They dont reply to the emails on time. They wont pick up phone. This I am writing from because bad experience happened recently to my friend. Very upsetting.
We just use top tier movers . They are awesome. They did a job for us . Last week too much rain and these guys not a stop for a second. Very hard workers. Highly recommended and full professional. Thanks god i use these movers top tier highly trained movers.
Michael was a pleasure to deal with from day one. Reasonably priced, organized and on time. With all the stress of moving, Top Tier really took a lot of our plate and did a great job. I would use them and suggest their services to my friends and family.
I used Top Tier Moving last month for my first move. They we're very professional and punctual making my move very easy and stress free. Without hesitation I would use their services again in the future. 10/10 experience!
Bait and switch. Quote 1 price in the ad then add ons start when they show up ( 2 1/2 hours late). By the time they toted it up the price had tripled. Paid them about 50 percent more than the quote, they took less than half of what we wanted moved and worked for about an hour and wouldn't unload until the $$ was in the account. Also go by names like SSH & Fast Movers. Beware. All in all a terrible experience. Nice way to treat seniors. Can't NOT recommend them enough.
i would like to thank toptier moving for moving me and my family. Even though it was raining alot they still managed to get the job done properly without any damages.
We used Top Tier Moving to move my boyfriend into my condo. The movers were fast, efficient and careful with his furniture and belongings. All of the staff are easy to deal with and all in all the experience was seamless. Would most definitely recommend!
I would like to thank Top Tier for the great job they did. Nothing was damaged and everything was well taken care of. Very proffesional.
This is the second time I used Top Tier and I must say they did an amazing job both times. They were on time, worked hard and were respectful. Thanks for making my moving day less stressful! :)
Impressed with top tier moving and how they get the work done. I was recommended to use them. Was a 12 hour move from Toronto to Whitby, no damages and well packed, im happy. thanks for your service.
Amazing service!!
Top Tier service! I used Top Tier Moving to store my furniture and then move it a month later into my new house and they were very professional and reliable. I have very big and expensive furniture so my biggest worry was that something would get scratched or broken but they took really good care of all my belongings.
HORRIBLE COMPANY. *PROOF PROVIDED* I am in court with this company due to complete damages and a month and a half late arrival, they do not have a bank account, they do not have a truck, they ship through 3-4 different companies it is not a direct company, and they will list your items value to the lowest possible so when you do go to court you cannot fight for anything more than $100 value literally. - AS STATED IN THE ASSET INVESTIGATION "5-5266 general road Mississauga failed to identify any information related to the corporation. the subject does not appear to have been a tenant in this unit" AKA THEY DO NOT HAVE A PLACE IN THE ADDRESS PERIOD. We are a mother daughter who got screwed over beyond belief by this company, MIKE is a nightmare. Better off paying more and dealing with a professional ONE move company. A third party movers whom we had no idea who they were called us saying Top tier hired them and they had our stuff and its damaged before giving it to us they warned us, and showed us pictures PRIOR to loading it. We had 56 thousand dollars in worth of items, which the court says they listed as UNDER $3000 value, UNDER not even $3000. I did a background check which I paid $700 along with my lawyers fees to find out they have NOTHING to their name. I am more than willing to send this to anyone who is in court with them, or requires it you may email me at yourmindyourchoice@hotmail.com. Also attached, they may have changed their names to "STRONG MOVERS".
We recently had Top Tier complete a very large project with us. They delivered on all there promises and really worked well with us. Thank you too all the teams we worked with. 10/10
The reviews for this company were far from the experience I had. Cody provided the quote, and Michael was the coordinator. Despite their assurances, it was not a smooth process. They contracted out our account to another company, as they must have been overbooked, which may have been the cause of some of the issues. It took a lot of last minute effort from our end to ensure that some packing be done prior to the move (disassembling beds, etc). This other company was not aware of the agreement we had, which was laid out in the contract. Multiple issues arose, but the major remaining issue was that "unpacking" was requested, agreed to and paid for (funds for the entire move were charged to the credit card more than a week before the move), and was never provided. I received an email from Meredith in their back office agreeing to a refund for this, 2 weeks after the move. This was one month ago, and multiple emails and a phone call were not returned. Aside from the money that seems to have gone to waste, we were left having to assemble our furniture and unpack ourselves. My wife and I are both seniors, and had it not been for our children to help us, I don't know what we would have done. The discussion with Michael to sort this out was not cordial. I cannot recommend this company to anyone in good faith.
I want to give a big thank you to Top tier and their team. All the guys worked very hard and were amazing. I’m satisfied with the final result. Thanks again!!
I HIGHLY RECOMMEND AGAINST HIRING THIS COMPANY. They showed up on time, however that's where the positive feedback stops. Proceeded to spend 4 hrs doing 3hrs worth of work (people moving single items at a time, ect). Once the truck was full packed, they gave me a bill, with an extra $700 of charges on it, and showing a 11hr charge for time. At this point they had been present at the house for 4 hrs (5hrs taking into account travel time). I was told that they would not move the truck until the fees were paid in full. They literally tried to hold my furniture hostage, and inflate the bill by about $1000. After telling the manager that we would not be paying the fee and proceeding to have the crew begin to unload the truck, we finally came to a reduced price ($700 reduction). Again, I am told that I must pay the amount in full in advance of the job being completed. This is completely ridiculous and services are always paid for after completion. Foolishly I choose to pay them (after more threats of not delivering the product) and the movers begin to move the products. Once we get to the drop off location, they begin dragging the furniture, dropping it, and damaging it. Two desks are damaged with broken legs (they would not remove the legs when advised to do so). They even left some of the furniture out in the rain without properly bringing it inside. Horrible experience, horribly unprofessional, workers that have no idea how to move furniture or have any regard for the condition of what they are moving. We will be pursuing this further with the companies insurance policy. If you plan to hire this company, DONT. And if you must, confirm ALL additional costs (above hrly rate), confirm the payment terms, and confirm that payment is to be completed after the move is completed. Brutal.
This is a belated review thanking you for making our moving day a stress free pleasure. I am 66 years old and have moved with my family over 10 times and never have been involved with such a friendly , hard working team of caring professionals. Great work guys! Arthur, Donald and Maneer thank for your outstanding efforts in what was a longer day ending in St.Catharines.
I wanted to thank Top tier for the move. I moved from Toronto - Smith falls. It took 2 hours longer due to traffic, but was okay with it since the job was properly done. I also would like to thank Sonny for the quote and the crew for the good work.
Top tier moved me from mississauga - london and everything went smooth. They were on time and nicely packed everything. No damages and they even put runners carpets all over both houses to protect the floor. Thanks for taking care of me!
Want to thank the guys at Top Tier for accommodating my move on such short notice. The guys showed up at the time arranged, and things were moved efficiently. Thanks to Michael for keeping in touch, during the move, via phone and text to make things were going as scheduled.
Thank you to everyone at Top Tier Moving. We moved my 1 bedroom apartment in less then 4 hours. Toronto to Mississauga. The guys wrapped everything and took extra care to not damage any items. Thank you Steven and Eddie!
Good experience. The crew was punctual and did a good job. Thanks Michael for making our move accommadable
SCAMMERS! Top Tier charged my Visa twice, the second charge being a mistake, which Michael admitted to and agreed to refund. I got no response from this company for 13 days, despite many phone calls, messages, emails and two visits to their shady office. it’s only after I sent them a ministry complaint notice, did they respond. But still no refund. After almost 2 weeks of no response, I requested a full refund. Their response was vague at best with no indication of a refund. Even more disturbing is when they sent me an invoice, which I had never seen before for the second charge on my Visa – the same charge they admitted weeks earlier was a mistake! I have records of all this, so I have contacted the Better Business Bureau. If you’ve had a similar experience I encourage you to do the same, it’s really easy to do. It may save someone else the headache caused by this unprofessional and troubling company. I chose this company based on their reviews, but after a closer look It’s curious how the majority of these great reviews were done in the same month, in winter… interesting. I organized this move on behalf of my Mother who is unwell, which I communicated to Top Tier. So, I’m really surprised that this company would take advantage of someone in her condition. It’s shameful how this company treats people, especially seniors. ***RE: TOP TIER RESPONSE*** I requested first refund 22 days before move & cancelled 9 days before move. I have my emails to back it up. Further, I inquired about their cancellation policy because I saw none in writing and was never informed of one verbally - I got no response. No need to keep lying TopTier, just clean up your act.
I had a great experience with top tier moving. Mark and his team did a great job, everything was wrapped and well moved
I used top tier to get my products shipped from Austria-Vienna to Canada-Toronto. I must say everything went great. My product came on time and there were no damages. I got exactly what I was expecting. Thanks for the good experience.
I won’t recommend this company to anyone. Please save your time and energy and don’t even ask for a quote from this company. First of all this company gave me a flat rate to ship my goods from Toronto to Saskatchewan, then never delivered my goods. My items were picked up from Toronto on August 25,2018 and I still haven’t received them. Someone from their office kept lying to me that my goods are in transit and will be updating me with the ETA. After two and a half months, I came to know from Michael and his office team that my goods are still in storage and they were never shipped from there. Their phone lines never work, nobody replied to voice mails. They reply to emails after 3-4 days.... my friend posted a bad review few days ago after knowing that how frustrating it is for me... Michael contacted me within an hour after posting the review and told me that he will do something to ship my goods (may be by contacting another moving partners that they deal with) and was suppose to call me last week. He also called me twice to take the review down.. otherwise He never called back. I waited for another week and today I received another email and asking me to pay extra money to have my items shipped or I should wait even more. Ridiculous service!!!! I’ve been waiting already for almost 3 months now and now they are asking me to pay more or wait even longer... I advise everybody again!! Please don’t waste your time and money. This company isn’t trustable...
I found Top Tier online and i must say im glad i chose them. The work was done properly. I moved out of a narrow home and they managed to get everything out without any damages. Quote was accurate. Would use again.
Well we’re glad that long move is over. Thank you for the hard day of work your guys put in. Our 2 storage units 10x20 and 3hrs of driving to Collingwood. Other then a cold day everything else was great. Sam and his crew of helpers did a fantastic job. The bill was around what we had ball parked based on the hourly rate, like informed. Thank you , Sam and crew!
I've used Top Tier Moving twice so far and both times has been an amazing experience! Very professional, super accommodating and it was very quick and easy . Both times they came early, helped me finish packing and were taking such good care of my furniture. I didn't have to worry about anything getting broken or any floors getting scratched. Definitely recommend their service and would be using them again in the future!
Thank you!
We used this company to move and store our things. First of all Michael is true professional, the movers were on time and very understanding. I was a little hesitant with the price however they were so quick and efficient I couldn't be more happy. I would recommend this moving company to anyone.
So quick, punctual and kind. Very simple to get a quote, book, and communicate about my details. Thank you very much Top Tier Moving. We will call again if we need anything else.
Top Tier Moving stored my furniture and then helped me move it into my condo. They were very pleasant to deal with and all of my things were well handled and taken care of. I will be using them for all my future storage and moving needs.
Thank you for a great move guys. 3 helpful young men showed up and got right to business. They wrapped everything nicely and protected the house with all the equipment. They also didn't even stop for a break, which we really appreciated because we were on a time crunch for the key exchange. We would recommend to our family and friends. Thank you guys.
They damaged alot of my antique furniture!!! Over charged me soooooo much that the insurance company refunded me 9,000 plus
Just completed my move with top tier and would like to thank them for their time. They were referred to me. I had a good experience and I can finally settle in my new home.????
Very Helpful with all our logistic needs. Thank you
June 14th The movers did a great job and worked very hard to fit all of our things in the truck and storage unit. It was a hot day and they powered through! They are all very nice and we really appreciated the long day they put in. All in all we were very happy that we went with Porter Moving. Thanks Again! Hillary
Everything went well with the move. I would like to give a big thanks to Top tier moving for the hard work and taking care of my belongings. It was a long day but these guys did a great job.
They take pride in their work. Great movers!
Very impressed in how well they take care of their customers. They moved all my furniture without any damages. It was well wrapped and packed in boxes. They definitely made my moving day much less stressful
We generally do not write reviews,but we had a very good moving experience with Top Tier,just yesterday.They wrappet just about everything in blankets,they came on time,they gave us few boxes for free,and handled our furniture with came.All this for a good price,about $1000 less than other quotes.Good work Top Tier.Thank you.Adrian and Dana
FRAUD COMPANY! Do not use this company!! Check porter moving & storage, THEY ARE THE SAME PEOPLE . MICHAEL THEODOROU . After all I search on the Canada business Registries and this company TOP TIER DOES NOT EXIST! CHECK ALL THE DAMAGES THEY HAVE DONE! VERY BAD EXPERIENCE THIS COMPANY. DAMAGED 27 PIECES OF OUR ANTIQUE FAMILY FURNITURE SOME OF IT SO BAD WE HAD TO GET PROFESSIONALS TO REPAIR IT. DO NOT RECOMMEND THEM TO ANYONE. THEY WERE NOT PROFESSIONAL WITH US LOADED OUR GOODS IN A RAIN STORM, WATER DAMAGE GOUGES IN THE WOOD NOT REPAIRABLE BY PORTER. THE WORKERS WHO UNLOADED THE TRUCK AND BROUGHT STUFF INTO THE HOUSE BANGED THINGS OFF THE WALLS. ONE OF THE WORKERS CARRIED A HEAD BOARD AND FOOT BOARD AT THE SAME TIME MAKING MARKS ON THE WALLS AND AFTER BEING CONFRONTED DID THE SAME THING AGAIN.IF THIS IS WHAT YOU CALL A GOOD MOVER WHO WAS SUPPOSED TO TRAIN HIS PEOPLE IT WAS NOT VERY WELL DONE. And this is how they clean their hands by changing the name of the company. check their pasts reviews . Porter moving and storage
Top tier moved me locally from Brampton - Mississauga. They gave me a really good estimate followed by good value work. No damages, everything was well packed and wrapped with blankets
I’ve used these guys many times and I’m always happy with there service they helped me move all my things from Toronto to California with no issues or headache I would recommend them every single time. Very professional
Local move, used 3 movers. Rainy day. Good experience
We booked Top Tier Moving for our move to Calgary. They were the highest quote but our sales person Mark was very transparent and helped us with any questions we had. On moving day Gurvinder and his team loaded everything and they ended up leaving the next day to Calgary. They did a great job with the timing and didn't have any delays. Thank you very much, we would defiantly recommend this company.
Thanks to Top Tier for the smooth move. I got the best price. They moved me from Pickering to Ottawa and I must say everything went as planned.
Highly recommend Top Tier Moving! We have used them twice - once for business and another for our home. Our international move from Hong Kong to Toronto was made so easy due to Top Tier’s care, speed and overall customer service. I will use them again in a heartbeat!
Overall, very good experience. We needed movers last minute. So we filled out an online request a quote. Got an inventory sheet to fill out and within 1 day everything was booked and ready to go. Got all terms, sent and everything explained before hand. The movers them self were very nice and hardworking came with a big truck too. It was a very long day 10 hours in total. Which we ended up paying the hourly rate. We just started to unpack right now and its killing us lol. Thank you, Top Tier would recommend.
Top Tier moving helped me with my recent move. During the move I had booked another movers who cancelled Last minute and we were literally stranded with our stuff outside as we had to hand over the key to the new owners. We called around and everyone was taking advantage of our situation and charging us exorbitant amount of money. Michael was the only one who was very empathetic of our situation and helped us move and had the best rates. I don't think I would ever use anyone else now if I ever need to move again except for Top Tier.
I had not but a pleasant experience with Top Tier. I had to abruptly leave my office and my experience with Mike and his team was not short of perfect. The packing was immaculate and they moved some of the stuff to my home as it was excess and the rest was setup perfectly at my new office. Thanks again Mike!
Thanks for the help guys. Much appreciated.
SCAMMERS! 0/10- WARNING! DO NOT USE THIS PEOPLE! not business ethics at all. - Moving Services Moving & Storage review in Mississauga 3 months ago We hired Top Tier (operated by the same owner(s) of former Porter Moving & Storage) for our move on July 28 and they’ve literally left our lives in complete upheaval. The movers were supposed to arrive between 8-10 a.m. They didn’t show up. We started calling Top Tier and didn’t get a response from anyone right away. When they called back they started making excuses galore: “they didn’t have the address correct, the crew left Mississauga at 9:30 and should be there any minute”...the time kept getting pushed 12, 12:30...by 1:00 pm we realized we were being strung along and that no crew was coming...we were arguing on the phone with them all day on what was supposed to be a hassle free move. They ended up sending in a third party crew at 4:00 p.m. When that crew arrived, the first thing they said to us was that all of our stuff was not going to fit in their truck. We started calling Top Tier again...got no response. Only some of our contents were moved and were being offloaded at midnight. Not what we signed up for as a family with two young children. We tried to get a few hours sleep and were back on the phone with them first thing Sunday morning to see how they were going to move the rest...we got an ETA of 4-6 pm. We advised this was unacceptable and they said they’re working on it...to no avail. 3:00 pm rolls around, we call to get an update and are told the crew is finishing another job around 5/6 pm and will then get to you. That’s when we lost it and removed ourselves from being completely taken advantage of. We ended up having to rent a truck and move the rest of our items between 8 p.m. - 12 a.m. on July 29. The promised crew contacted us close to 9 p.m. Top Tier has made our move HELL. What was supposed to be a 10 hour move, allowing us to move our home on Saturday and unpack on Sunday turned into an absolute nightmare of more than 36 hours and counting. AND AFTER MY POST I RECEIVED A THREATENING CALL, telling me they have influences. I AM NOT TAKING MY POST DOWN!! Ashley
Moved from Toronto to Muskoka. Move went great, crew wrapped everything and worked well. Would use again
We got our house moved from Brampton to brampton. Moving is quite stressful but with these guys it was one less thing we had to do. My husband had a back problem recently and Top tier had very good rates and great movers. They provided all boxes for us and even did the beds. We could see that this project was pretty hard the guys were very tired by the end. We’re glad we got this company. Thank you!
My move with toptier moving went as planned. The movers were on time, the quote was accurate and the service was good as it was promised. The movers paid alot of attention to my furniture and belongings. Im glad i chose them
Amazing service and management! Friendly fast and efficient! Definitely will use them again!
Top tier moved my 4 bedroom house to Hamilton Ontario for a set flat rate and was very accommodating. They setup the dates and we had to change due to lawyer dates and the buyers falling through. We ended up getting them 2 weeks later and they did and outstanding job. Thank you Team.
Just my fair review about my experience with top tier movers. There moving team was awesome they were very professional, helpful and dependable. Also very reasonably priced! They moved my mom from Toronto to sudbury last week with no problems. They showed up on time, wrapped everything safely and delivered it quickly. Even the staff at the complex where my mom was moving to commented on how polite & professional the movers were. I would recommend this company. Thank you so much top tier moving . ALAX
Amazing !! ????????
top tier moved me from brampton - london. Im satisfied with the service i received. It went smooth and straight forward. Quote was pretty accurate and everything was well packed.
I Had to move my grandfather this winter so we reached out to porter. They provided a quick quote online. I had initial spoken to Chris and he was very professional . Our movers showed up on time between 8-9. They introduced them self Saadi, nick and Jagdeep and began working. The quote stayed within our budget and While the move was going on Michael checked in to make sure everything was going as planned. Which I found very helpful. Would defiantly use again thank you.
The worst moving company ever, don't waste your money. They charged me much more that what they told me on the email. They ruined my furniture and I called them so many times and I could never get hold of them. I sent pictures of the ruined furniture and they never responded back. I would've rated them -0 if there was an option here, that's how bad they are.
great service. used this company for my business for shipping and storage as well. would strongly recommend.
My move went well with top tier. From Burlington to Caledon. I was impressed by how quick and well they moved my furniture. Timing and quote were accurate. Thanks for the great service!
Porter Moving and Storage was absolutely fantastic in helping us move. From wrapping everything nicely to the kindness of the workers. Moving can be one of the most stressful things but i definitely recommend Porter Moving and Storage if you want a nice stress free move. Great work guys!
Guys on time, everything was great, House to Condo move in Toronto on snow day!!!
The service they provided me was great. The office was helpful and the crew worked well. They worked at a good speed as well. Thank you for your time!
Did a long distance move from Toronto to Manitoba. Very satisfied with the job. Staff was punctual and knowledgeable, very polite. Recommend to others.
Worst possible move I could have imagined! Two of the three men were incompetent. Took twice as long as promised, truck was too small, damage to my furniture. General Manager did not care about my concerns. 2 day later...This review got a response that they will look into this, which is bizarre because I have already been on the phone and email with Management, further displays of incompetence. 1 more week later...Email threatening me with legal action if I don't remove this review, trouble is the email is not from a lawyer. By the way, you can't sue someone for telling the truth.
Top tier moved me across the province from Brampton to north bay. I was so stressed before the move but Top tier did a great job and did everything as I wanted. I was happy with the quote and the crew that did the job.
We used top tier to move our car from Toronto to Calgary. They had the best rates with a one month turn around time. We decided to use them and the car was just deliveries by a flat bed. No damages and a great rate. All time windows for delivery were honoured and any additional prices we were notified prior to delivery. There partnership with CN rail helped with this. Thank you will be using again.
I had a good experience with top tier. The crew was well trained and polite. Thanks for making my moving day more comfortable.
I used top tier for my recent move and I must say they took good care of me and family. The crew was polite and worked hard, the quote was precise and were punctual!
Top tier was recommended to me. They were great. Packed all my things and moved them across the country. The quote was accurate and everything was under control. Cant complain, thanks.
Top tier moved me recently from Brampton-Hamilton. I must say I’m satisfied I chose them. Everything went as planned. The work was good, the timing was good and quote was almost precise. If in need of a moving company in the future , I would use top tier again.
We hired this company to do a move from our house in Brampton to Niagara. The movers were very friendly Yousif and his team. The office staff helped with all my questions and the sales rep even provided Free boxes and gave me a good discount. Thank you Top Tier Moving
I’m more than happy with the service that top tier moving has provided me. I was recommended by a family friend to use them. Everything was properly packed and taken care of. No complaints. Job was well done.
I chose top tier because it was recommend to me & im glad I did so, because these guys delivered the value they promised. They packed my things and wrapped them with care. I was satisfied with the accurate estimate that I was given. ????????
I recently purchased a home, and the prior owner used Top Tier to move out. Top Tier damaged the house, admitted responsibility, but have not fulfilled their commitment to repair the damage. Fix my house please, or provide me a cheque to do same. Very responsive in first days after the damage. Then, no responses to my recent communications. Again, fix my house please, and I will remove this post. Your files are incorrect. Your 'contractor' only applied an epoxy patch, and poorly I may add. I've since sanded and painted at my expense. Be reputable. Send a cheque. The work's done now.
Overall we had a very pleasant experience with Top Tier Movers. Mimi is the lady we spoke to when calling in. She gave us a quick and efficient quote over the phone and made the booking process painless. They showed up on time, got the move done with no damage or issues. Happy with their service.
Move went well. Crew was organized and punctual.Would recommend.
Great service. The move was quick and easy. Got a follow up call after to make sure everything had gone well. Will be recommending them to others for sure.
The team at Top Tier did an excellent job from start to finish. They showed up on time and were fast and efficient while still ensuring all of my items were packed and moved with the greatest care. I’ve moved a lot in the last ten years and have not had better service then I did with Top Tier. The move team was also very friendly and informative as to what they would be doing and the process in which it would be done. I would highly recommend them and will be using them again in the future.
Best long haul movers, total professionalism and great pricing, highly recommended
Good experience, moved Toronto to New York. Thanks to everyone involved. Would recommend
As my wife and I planned our move from the United Kingdom to Canada we were recommended the services of Top Tier moving and it's team in assisting us pack up our house and transport our whole life to the other side of the world! From our first conversation about pricing all the way through to collection and the continuous updates throughout, all made what typically is a stressful experience into one that was a lot less stressful. I can't thank the Top Tier team enough and in particular Mimi & Michael who went above board to ensure our comfortability.
A very big thank you to Mark, our driver for our very far move to PEI. He did a great job with updating us on where the truck was. We had no damages and felt very comfortable the entire length of the move. Thank you
We used Top Tier Moving and storage when we first started our business. Mike has been very flexible and helpful. Provided us great rates and shared his experience of running businesses. When we expend recently, we asked for his support again, he provided tremendous help for us this time. Saved us a lot of additional cost, being very understanding and fair. He is doing his best to supporting our small business grow and I appreciate that very much!
Took less time than quoted. Very fast and efficient. No damages, thanks you.
Hey guys, I just want to start off with a very big thanks to everyone in the Top Tier moving team who played a key part in making my moving day a major success ! When the sales rep came to give me my quote he caught me off guard by dropping off 20 boxes, some shrink wrap, tape, and mattress bags. It's no secret that moving day can be a huge stress but Top Tier definitely took the weight off our shoulders. They showed up on time ( movers were positive ) any problems I had were addressed, furniture was properly wrapped and they had all necessary equipment ! I would definitely recommend this company, Thank you !