Reviews of Suddath Relocation Systems of Texas, Inc. (Moving Company)

Jeffery Murphy

Really slow on loading

김주해

(Translated) The staff are friendly and respond quickly. (Original) 직원들이 친절하구 빠르게 대처해 줍니다..

Angela Dodson

The team at Suddath are the most professional, most thorough and most accurate movers. Moving is always controlled chaos and occasionally like a cakewalk. Suddath gets you closer to cakewalk than the other guys so we keep using them!

Lam Sul

Great moving supplies. They made my move so much easier and convenient.

Drake Holtry

We were more than impressed with Suddath's work. We had the Denison Forum office library moved 8 floors with 45+ bookshelves and books. The library move was both smooth and efficient. Devin and Lawrence were the 2 in charge of our move. I was so grateful that they were able to work around our schedule. They even came out last minute on Tuesday night for 2 hours to move office furniture. Then were here bright and early the next day and ran their team so well.

Rebecca Ratliff

Our experience with Suddath was first class. They were professional, extremely efficient and treated all the items they moved with care. I highly recommend them!!!!

Thomas Porsch

Very good experience. Very nice people and loaded fast.

Dawn Gillette

Moving isn't an easy process especially when you've been in the same house for over 26 years. Leo Klisch and Suddath Relocation made it as easy as it could possibly be. Leo gave us a very detailed not to exceed estimate and set us up with the best crew possible led by Mike Alexander. On the day of the move they showed up early and worked non-stop until we were out of the old house and completely moved into our new house. Moving is stressful but I couldn't have been happier with our experience with Suddath and wholeheartedly recommend them.

Outlaw Trucker

This place is stupid

Mumtaz Ali

Parking area is too tight.

Stacy Mindemann

Worst moving company ever!!!! They broke stuff and packed things together that should not have been together! We were very upset finding the things we found while unpacking. They ruined photos and birth certificates because of how poor of a job they did. Very disappointed in this company and there employees.

Colin Hoolwerf

I booked Suddath for an office decommission, the team I worked with (Mike, Kathy, Henry & crew) was excellent. Very attentive to details, quick to respond, and very courteous. The crew went out of their way to protect walls, furniture, floors, etc. Overall I'm very impressed.

Liz Johnson

Best move ever! Our home purchase process was pretty difficult, and the team at Suddath worked tirelessly to accommodate our changing needs. Henry and the moving team were fantastic. Professional, careful, and efficient.

Brett Neller

Awesome company to work with! They were extremely helpful and easy to work with. The made the experience of moving offices and liquidating old items a piece of cake. I would highly recommend.

Javier Zambrano

(Translated) Recommended very friendly and fast charging staff (Original) Recomendado mucho personal muy amable y rápido carga

Girl Scouts of Texas Oklahoma Plains

The Suddath office in Dallas-Fort Worth helps us manage and deliver more than $6M in cookie inventory annually. They are reliable, easy to work with, and responsive to our needs throughout our busiest season of the year. Their staff have become part of the Girl Scouts family, and we are proud to recommend them.

K. Ruffing

Working with Suddath was an absolute pleasure, I would recommend them to anyone. My relocation coordinator Shelby was responsive, attentive and ensured everything went smoothly. All other employees that assisted with packing, moving, unloading and box pickup were professional, courteous and efficient. Suddath made the moving experience stress-free and easy - thank you!

mary is Tulsafox

If you're picking up for Armstrong, check in the northeast corner, make sure to say it's for Armstrong.

Jared Frost

Very happy with the move. Great work.

DeVivo Bros. Catering

Our experience working with the Suddath has been 5 Stars. The staff is professional , polite and personable. Great team members

Susi Reyes

We have used Suddath for 2 Company moves now and i can't say enough kind words about the company.....from the initial visit and bid to the actual moves. They are quick, efficient, and truly the nicest people to work with. They get 2 giant thumbs up from our company. Susi Reyes, Denison Ministries

Gilberto Gonzalez

I work here my 2nd home

Thomas land

On the back side on far end from FAA blvd Sliver door for driver check in make sure what docks are free as they didn’t seem to know Security for property was a pain as I was waiting for road service after load to fix air leak and they wanted me to park in street

Harrison James

My move is from Jacksonville, NC to FT. Worth, TX. Started off pretty well for my first move. The company that Suddath contracted out for the packing and pickup were nice people but that’s where it ended. My families belongings were packed up June 14th and picked up and put into storage on the 18th of June. My delivery date was July 2nd. Didn’t even get a phone call or email saying it was going to be late. Fast forward to the July 14th. I get a call from the driver saying he can only get about 40% of my belongings. We called suddath and begged them not to separate our belongings. They did not care. Their managers don’t even have the decently to speak to you directly and rely on that poor receptionist to take the blunt of it. Needless to say I had some of my things delivered on the 16th but it was mostly useless stuff like 1 box spring for my king mattress, Tupperware lids without the actual Tupperware and a piece of my sectional couch if that gives you an idea. I call EVERY SINGLE DAY for an update and I don’t get through to anyone in the Govt services division then I leave a detailed message every time with my contact information. I have not received a SINGLE call back or an email about when and how the rest of my belongings will arrive. They are taking advantage of the situation because they get paid either way. I don’t believe anyone that works there realizes what it is they do to families when they don’t deliver. Most don’t have the funds or backstop to just spend money in hopes of being reimbursed. Thankfully the Govt does require them to attempt to reimburse you. If you’re just a civilian they have no obligation what so ever. Just an FYI. Today’s date is the 19th of July and no word as of yet. Regardless of what they say about driver shortages and a saturated market, if you can’t deliver then you shouldn’t have accepted the contract to do so. But since you know Uncle Sam pays either way, making the families wait doesn’t matter. I’m doing a DITY move next time around.

Tomas Mojica

Fast friendly service

Craig/Lynn Christensen

Hired them to do a commercial move. Very poor management of project. They bring in personnel that are not allowed to help with the move. Communication on the processes non-existent. No clear definition of responsibilities with in their team. Go ahead and hire Bob and his truck to do your move.

Cheryl Martinez Rivera

Super professional customer service

Spymeg

I can't begin to describe how happy we were using Suddath for our moves. It was a very stressful time, but they made it so easy and pleasant. Starting with Leo Klisch. Super nice, genuine guy who helped us get a thorough quote and then get set up for our moves. Mandi Jewell, so very helpful and nice, coordinated our moving days and handled our billing. And finally Osman Rodriquez who, along with his crew, did an amazing job with our things. He was so friendly, knowledgable, professional, prompt...I can't say enough about him. His crew included (but not limited to) Big D, Pasqual, Rudy and Devon who were also very professional. Moving is hard and stressful for everyone, but the team at Suddath can help make it so much easier. We had a bad experience in the past with a mover out of Georgia, and it made me hesitant to use Suddath. I am SO glad that we did. We will use them for any future moves and will recommend them to anyone who asks.

retireingearly 55

The people here were very pleasant and professional. I had an appointment at 12 but they were able to work me in earlier. The lot is small and hated so there is no over night parking or much room to maneuver. They loaded me pretty fast about 45 minutes so I took advantage of the sidewalk that runs along outside of the fence to get my steps in on a really nice morning. They have a nice break room catered for the workers but useable to truckers making deliveries or pick ups.

Bill Bixby

Dirty place full of idiots. I'm a mover myself and would never use these guys.

Jude Bens

Not knowledgeable

James Roberts

Suddath is a fantastic company! Between the coordinators and crews, they are top notch. I would definitely recommend and use them again in the future.

Scott Alms

Great staff. Nice place to work

Jerry Allen

Very professional!!

yolanda hardy

Work place where it all goes down,but when it comes to being fair to their employees that are African Americans this is not a good place to be employed by NO MEANS

Emmanuel Grumbach

Fast loading. Very professional too

Willie Edwards

Good place to pickup at. Enough room to dock and maneuver. Plenty parking along the street. Mr fuel pilot truck stop 3½miles east on trinity Blvd. ????

Saif Lami

Slow SLOW TO GET LOADING

David Dehn

Quick to load, courteous and professional staff.

Blaine Nolind

My experience with Suddath Relocations was excellent! My agent was knowledgeable, punctual and saved me money while working hard to find ways to continue doing so. The entire move was successful on both sides of the move. I will only use Suddath United from now on.

Edwin Jimenez

Bring a lot of food and enjoy your day here checking on time and took 3 hours plus truck all over the place to park!

Rodrigo Salazar

We did a relocation from NJ, to TX and the crew was really careful with all our stuff. From the packing to the moving everything went smoothly. The crew was always on time so no need to be waiting for them hours. Totally recommend it.

Paula Albright

Suddath has moved me 4 times. Each time the crews have made move as easy as possible. The last 2 moves have been in the heat of the summer. I never heard one complaint out of any of the guys. I am planning another move in the near future I will definitely be contacting my friends at Suddath.

Michelle Miller

Doug and his crew showed up on time and was very professional and kind. They got the job done in a timely matter and offered to help out with other things. I would definitely recommend them and will use Suddath in the future for any moves we may have.

James Moulton Moulton

Nice folks. Loaded me quick

Delphine Foster

Always great to work with on my shipments. Seriously friendly fast and efficient. Sergio and King in the office are the best.

Sarah Chacko

I have been moved by Suddath on 3 occasions, and all of them have been very positive experiences. The coordinator and the movers have always been professional and efficient, and I would use their services again.

Margaret Eldridge

Suddath's team was top notch. Every one of the members had an amazing attitude. They moved us in less than 3 hours, and I think that's a record! Hats off to Dennis and his crew.

Jim Topham

Very fast to unload your freight, extremely friendly

Stacy Collison

Osman Rodriguz and team were FANTASTIC! The packing and loading went so smoothly and they were so so wonderful, helpful, and thoughtful. They definitely made a stressful time so much easier. Leo and Jessica my move coordinator, was equally as fantastic. I couldn't be happier. I 100% recommend using this company for a move.

Brittani Danielle

Suddath moved me from a second story townhome to my new home in the Frisco area. Henry did a fabulous job and was incredibly respectful the entire time. His crew was gentle with my belongings and made sure to protect my brand new home every step of the way. I greatly appreciated them waiting for me to decide where I wanted everything placed. So much patience! It saved me from having to move furniture again like I've had to do in the past with other companies. I would definitely recommend Suddath to family and friends. Thanks again!

Becky Nance

After a bit of a snafu with our first movers, Suddath stepped in and did an awesome job relocating our offices. All the employee I worked with were knowledgeable and polite. The crews on moving day were fast and the job was completed quicker than we expected.

Carol Neal

My experience with Suddath Relocation System was excellent. Suddath stayed in constant communication with me thoughout my move and my crew handle all my goods with care. I would highly recommend Suddath to anyone moving.

Doniel Guevara

(Translated) All very well there. Everyone was very friendly, there was a team atmosphere, the whole unloading process took 25 min. Keep up the good work. Thank you (Original) Todo muy bien alli. Todos muy friendly se respiraba un ambiente de equipo todo el proceso de descaragar tomo 25 min . Continuen asi .Gracias

Abdifatah Hassan

I come here 7.50 am now 12 pm still unloading my appointment was 8 am

Gary Colucci

I would not recommend this company. They took apart a working refrigerator and when they moved and put doors back on it it does not work. Right and giving us grief about fixing it. They did not properly wrap our pool table not to mention scratched a beautiful desk top although the guys where nice. I would not recommend this company The woman my wife spoke to about the fridge was disrespectful and blamed it on a name brand fridge which they claim no one works on Samsung which my wife found online in 10 minutes Very disappointed

Jim Boland

Excellent job from start to finish, Mike and his crew were awesome.

Sheila Stephenson

The Dallas/Ft. Worth Team, packed and loaded us out of Plano, TX. They were on-time, professionally dressed, timely in their services. The General Manager Richard Upchurch also stopped by the home to check on the crew and my family during the load. Great Job!

Robert Crabtree

Nice folks to work with

Mandi J

Shamefully late in submitting my review, but you ALL know how it is when you're moving...the fun never ends. Thankfully, one of the most painful parts of the process (you know, the kind of manual labor that reminds you of your own mortality) was made soooo much better by Suddath. Already knowing them to be a reputable mover, with 100 years of experience under their belts, I was still pleasantly surprised at their courteous disposition, work ethic, and unique skillset. Polite and Professional: Though my own morning began quite a bit earlier than the scheduled move, it was still nice to hear from the crew leader, as he was leaving his facility, letting me know I had approximately 30 to 45 minutes to get my life together, and be ready to move (don't act like you haven't been there). Of course, he didn't say it that way - all day it was ma'am, please and thank you - be still my southern, beating heart. Men at Work: The team jumped straight in, completing a walkthrough of my home, and protecting my surfaces, to prevent damage to the apartment. Not only was it a nice touch, but this little attention to detail more than made up for their tip (hello, security deposit!). Then, while I stood there in awe (and maybe experiencing a twinge of jealousy at how effortless they made it all look), they broke down one home, and put everything together in the next, working tirelessly, both independently, and as a seamless unit (when it came to some of the heavy lifting). Moving Isn't Rocket Science: Why all the fanfare and praise? You pick it up. You put it down. Right?These gentlemen did so much more. It wasn't just their pretty muscles, that they brought to my move, but technique, training, and good old-fashioned experience. Great consideration was paid to protecting my dwelling, as well as the items I hadn't thought of packing/wrapping as thoroughly as they did/would, and their quiet way of going about doing things the right way was a salve to my fried, ragged nerves. This level of caution and preservation was clearly cultivated by men who took pride in what they did, and an organization that expected nothing less. In summary, Suddath was the way to go. Could I have done it on my own? Sure. Will I ever again? Not while they're in business. Thanks, y'all!

Jennifer Cissell

Please stay away from this company. My husband and I recently relocated to the Dallas area from Oklahoma City in January. Our things have been stored in their warehouse for three months. Upon delivery there were several household items missing, complete boxes of things. Over 1000$ in curtains, drapes and curtain hardware, over 250$ in missing floral arrangements and our washing machine which we have had only two years was broken beyond repair and had to immediately be replaced. Our 5000$ bedroom set had chunks of wood knocked out of it. Not small dings, huge noticeable chunks that cannot be camouflaged. When we realized we had items missing we did email the agent responsible for our move at Suddath and he said there was in fact a box of ours left at their warehouse and he would schedule it to be delivered. When we received the box, I noticed that it had obviously been opened after it was packed because the top of the large box was reinforced with another box on top with tape connecting the boxes together to make it larger. When I opened the box labeled "garage" there was one panel of 6 curtains I was missing, all my hardware and my throw pillows for my couch had been stuffed down there and two were even in a deep fryer. Obviously the box had been combined with another missing box we had. All other items were just gone. We contacted them again and basically just got a sorry. It's apparent that these boxes were set aside so someone could go through them and get what they wanted. This place has been a nightmare and we are in the process of filing a claim. Just sucks to have to replace items that you already bought and paid for. Stay away and find a professional company to move you.

Alicia M

Relocated an small office 4,900 sq ft and it was the worst experience that I ever had in 15 years and 6 office moves. They lack professionalism, honest, and end up leaving my furniture behind and I had to pay another company to come move my furniture. List of items that went wrong with my move #1. Defamation: Employee, Mike Torres, said unkind words to a vendor that I had decided to move my cubicles and the other vendor decided to not do business with me because they did not want any trouble with Suddath. (Suddath moved my cubicles for $1200 discount for this mishap) #2. Movers showed up late and and had poor attitudes. #3. Movers dropped my entire executive desk and damaged (I did not obtain any payment #4. Move bent metal frame on a commercial door (I did not obtain any payment for damages). #5. Hung a picture frame and dropped the entire picture and the glass busted (I did receive $1,000 payment for my broke frame). #6 They left some of old furniture in my office space and did not come back to pick it up and I was suppose to be out of my space by Sunday (no refund for the mishap). I had to call another moving company to come finish my move. Overall I would not recommend Suddath. Do not deal with Mike Torres as a sales person. He is integrity issues and will do what ever it takes to get your business. My move cost $12,000 and I had a lot of dings on the walls, doors, and several pieces of furniture was beat up badly. They were not worth the headache.

Robert Zehler

Well organized, and on the ball!

Darrell McClendon

It took a while to get loaded, and i ran out of hours here. But, they close at 5 and will let you park in the parking lot. Really nice folks here

Tracy Tunnell

Slow. Three hours to unload. Easy backing.

Javier Peres

6 hours to load, so much truck and slow to load , don’t come this

tim walsh

i was there a day early. not only did they load me but shared their pizza with me

Jelonnie Jones

Good place

Juanita Sefton

The team that Suddath sent to relocate my belongings into their storage facility were on time, friendly, fast, and very professional. My hat is off to Mike Alexander and his crew for removing the "worry" from my move and making feel like "wow". I would recommend Suddath to anyone moving!

Myra Brown

Suddath is an organization of professionals who will make your move go smoothly. They handle the details - even down to taking care of the furniture you don't want to take with you. Excellent service and friendly folks to work with who get the job done!

Cheryl Massino

It was because of Leo Klisch's pleasant personality that I chose Suddath Relocation. Leo gave me tips on packing and was very helpful. My move went very smooth. Amanda Jewell always answered any questions I had and kept me up to date on the process of the move. Henry and his helper were very careful with my items and packing them in the truck went well. I was moving from Texas to Arizona and I thought it would take about one week before delivery of my items. I was surprised when I received a call from the truck driver that was delivering my items, that he would be here within 2 days. That driver that delivered my items was so nice as was his helper. I regret I do not remember their names. Excellent performance by all. I would recommend anyone use this company.

paul raby

For the Dallas area, it was great!! If your late, your going to wait!!! I was 2 hours early and got called into a door within a 1/2 hour .. and was out, total time less than an hour, others that were late, were still waiting. Place was busy.. they let you use the indoor watercloset.. so don't screw it up for the rest of us that are already house broke..!!!!

Anne Bergen

Your team was conscientious, good natured, willing to do what was needed and at all times professional. They got the job done with no stress to us. We couldn’t have asked for a better move, in my view.

Adam Lunger

I have worked closely with Suddath a few times and am always impressed with their professionalism. Paul McHugh is a knowledgeable sales executive that partners with clients and then attends job sites during the move to insure the work performed exceeds client expectations. I'm pleased with Suddath's work and will use them in future.

Richard Upchurch

Suddath did a good job. Small local move only going 7 miles. Crew arrived on time and completed the job in 4 hours. Professional crew and no damage. Very pleased with the service provided.

Tony

I deliver supplies to this place often. Their driver entrance door to the warehouse most of the time is locked. It can take a lot of time to reach someone on the phone to open the door

B Sullivan

Suddath was very helpful and wonderful to work with. They gave me great packing and moving tips and even provided me with packing materials. I had a great experience with them.

Devon Handy

Very professional and customer oriented.

shane Potter

Horrible place they not only fail to meet appointment times they just cancel you and push your appointment to the next day even later

gabriel rivera

I’m thinking twice about writing this review since I’m still here waiting to be loaded it been 4.5 hours since I check in, before my appointment time. And is not the wait that upsets me but to hear from another driver that got here 2 hours after me and got his 3 truck loaded about 1 ago that he paid the guy in the office money to get loaded faster, that mean that if you don’t slide money under the table or buy they guy in the warehouse food you’ll be here all day. Management should pay attention to that because that’s not right!!!!

Julian Vasquez

Ms. Devon is the most beautiful woman and kind hearted and cool ????

larry ryker

Delivery unload was quick

Jerrod Nolloms

First class moving with a smile

Brenita Sullivan

Great company to work with, crews show up on time looking professional and they do what they say they'll do. They explain their process, handle items with care, answer questions honestly and give great service and quality. I'd definitely recommend them for a home or office move.

Brittany R

RUN!!! UNPROFESSIONAL, UNWORTHY, UNETHICAL, PETTY CRIMINALS! STEAL FROM THE MILITARY!

Richard N

This warehouse seems very disappointing in the way it manages its loading and unloading trucks. they seem like its a very slow unconcerning pace about customers needs lots of help

Micheal Anderson

Terrible company i wouldn't recommend working or hiring for move.. Terrible contractors terrible staff inconsiderate an ill payed.. They do not take care of there helpers an will damage an steal property.. Avoid at ALL cost....

Dawn McGoldrick

Very very helpful people. Great service.

Monica Martinez

It's always a pleasure to work with Suddath Relocations. As a vendor I can say they have great customer service and in Action Shred, we are always happy to help them fulfill their customers' shredding needs. Overall, we have a good business relation and definitely intend to keep it that way.

Mike Hunt

Please put the driver entrance sign out front letting drivers know yall are entirely around back thanks . Yes dont pull in the front drivers go up make the very next left and the next left after that pull in they are the very back on the left !!!

Christina Bartha

Leo, Mandi, and Osman were all AWESOME!!! We had a great experience, beginning to end. They provided professional, friendly service that exceeded expectations. We would highly recommend Suddath!

Manuel Hernandez

(Translated) A bit confusing to get to shiping with the truck. (Original) Un poco confuso para llegar a shiping con el truck.

Kemal K

I’ve been waiting here to get unloaded the whole day. Very bad company.

Chasity King

Ship and receive