*****Do NOT do business with this company*****
My $500 was not worth this 1st time experience for me. If there was an option to give zero stars, I would have no trouble selecting that option as my overall opinion of the company. Also, Im still waiting on my payment receipt since i paid cash....here is a LIST of things that I've experience:
1) The pictures on here are deceiving..
2) When i called, I asked for prices and only considered using them because of the 2 reviews i seen on here.
3) I had scheduled the 1st appointment of the day at 9a. The day of the move, They showed up an hour in a half late!!!! The truck and the workers smelt like Marijuana.
4) It was NEVER discussed over the phone or via email that they charge for travel time!!! If this company is truly in Buffalo, Driving anywhere in Buffalo takes you 10mins(without snow).. The owner, Jermainel Pryor informed me that it takes 30mins to get to my location and it will be 30mins from the time they get back to their destination from my new house(which is a 5 min drive from my old house) Therefore, i was charged an additional hour.
5) I immediately told them to take the big items first in my very small apartment. IF IT WASN'T FOR MY BOYFRIEND HELPING WITH THE BIG ITEMS, MAJORITY OF MY BELONGINGS WOULD'VE BEEN LEFT.
6)I paid for an additional hour so that they can get ALL of my items-which was not done. I was left to remove alot of boxes, bags, two A.C units and one big item that remained inside the house.
7)They instantly dropped everything and had stopped working once i've reached my time. and celebrated among themselves outside of my new place with a bottle of liquor.