This company is going to be reported to the BBB! I was refusing to pay over 400 dollars for someone to move my 3 appliances and one dresser, so I stumbled upon B&F. I will never ever ever again be using the and I recommend you skip over this company when searching for movers! Upon arrival to my house they were completely impersonal and showed up all in sweats and the woman in a tank top and sweat pants that looked like they haven't been washed in a week. If I didn't see the truck they pulled up in I would have saw them and locked all my doors! one gentleman reeked of alcohol and seemed as though he had still been drunk from the night before. when they began to unhook my washer they saw that they would have to snap a screw because it had rusted(I was fine with that). What I was NOT FINE WITH was that when snapping the one screw they also broke a clamp to my pedestal that my washer sits on. and also another one to my dryer. and also loosing all the screws to my dryer pedestal! Now understanding that newer fridges are bigger and bulkier, they had to remove the doors, ok right? WRONG! Ion Upon getting these in the new house, my Washer that has vibration reduction tech now rattles like a70s washer (it's a2013 Samsung! ) and my fridge DOES NOT CLOSE! And the door drops when it'sopened! When I called to speak to the owner about my issues I had he seriously had nerve to argue in favor of his drunken worker and said it was my fault. Everything wrong was my fault? NO! YOU ARE MOVING A CUSTOMERS EXPENSIVE ITEMS! His exact words were "you're lucky because I could be a real jerk and refund you your 30 cents per pound for the clamps and screws and you get 40 cents back. And as for the one smelling like alcohol, i cant control what my employees do outside work." um yes you can! they are moving other peoples valuables! So in my opinion spend the extra buck and go with professionals! The kicker? THEY ARE NOT INSURED!