Here you will be able to see the reviews of real people like you who bought the products of The Storage Box (Moving Company) in Chatham (Canada).
At the present this business receives a score of 5 out of 5 and that rating has been calculated on 1 review.
As you can see the average of ratings is outstanding, in fact, it achieves the highest score it can receive., but it's only founded on few opinions, so the score isn't too accurate.
As you know, we don't usually bother to give opinions when they are good and we usually do it only if we've had a problem or issue...
This Moving Company is included in the category of Container service.
Phenomenal service. Corey and Domenic treat you like family and ensure everything is taken care of for you. Affordable and practical, secure and clean. I highly recommend Storage Box to anyone who is moving or even if you just need some additional space for a while.
They were here when we asked them to come out and storage inside was absolutely clean. The men delivering were polite and friendly. Not one item was moved or damaged during moving! We are absolutely pleased with The Storage Box.
They were recommended by a professional renovation company which turned out to be great advice. It was smooth, convenient and the people were very easy to work with. I highly suggest using this company.
Great service, prompt response, and very clean unit. Used it for 13 days.
Best customer service , reply to emails very fast and delivered and picked up box on the agreed time . Diffenatly recommended...
The customer service is great. Very courteous and helpful. If I left a message it was promptly returned. Very accommodating with my timeline getting the storage box moved back and forth from my property to theirs. The use of the storage box made my move a lot smoother. My only complaint would be that the inside of the storage box was wet. Perhaps condensation or moisture coming in from the doors. However I did not find damage to my belongings. I would certainly recommend the storage box and I would certainly use the service again.
From start to finish, the process was great. Spoke to a few different people and were treated with professionalism everytime. The drivers were very polite. The bins are very reasonably priced as well. Worry free experience..definitely would recommend the Storage Box!!!
What a great experience. Great customer service. The trucks, storage boxes where exceptionally clean. The drivers are dressed professional and are extremely good at their job. Top notch service 5 stars. Would recommend using a storage box over a uhaul any day.
We used storage box to move 2 house contents into 1 new home. The scheduling was flawless and our customer service contact April was fantastic....I would and will recommend storage box to everyone I know.
Had the storage box twice. It was great put your stuff in at your own pace they pick it up and unload it at your own pace. Clean and weather proofed.love it. Still best value then movers who rush you and break stuff.
I considered The Storage Box to help me with my moving situation. The service was prompt and professional. I loved having the container right at my driveway with transportation easily accessible by the Company. The container is clean and ready to pack up! I highly recommend Dominic for your moving needs including bins they can drop off for rental. Very pleased with this Company and idea.
Utilized one of their boxes for a year with two moves of location. Kept our belongings clean and dry just like the day they were stored. Relocation of the box was easy and accommodating. Drivers were courteous and experienced. I would definitely recommend, and would utilize again! Thanks!
Excellent customer service, and a convenient product and process!
From the moment I called and talked to Michelle til when the drivers picked up the box for the final time, the move couldn't have went any better. Thanks for the great service.
WE CANNOT SAY ENOUGH GOOD THINGS ABOUT USING THE STORAGE BOX. MOST IMPORTANT WAS THE EASY USE OF LOADING AT OUR LEISURE, ONE ITEM/BOX AT A TIME. THE BOX ITSELF WAS CLEAN AND WE CHOSE THE 20 FT. ONE TO HANDLE ALL OUR HOUSEHOLD BELONGINGS. THEY WERE ON TIME FOR BOTH BRINGING (THE BOX) AND TRANSPORTING IT TO THE NEW RESIDENCE. WE FOUND THE COST OF USING THIS SERVICE WAS VERY REASONABLE, AND WE WOULD RECOMMEND THIS COMPANY TO EVERYONE. THE OFFICE STAFF AND THE DRIVER WERE ALL COURTEOUS AND HELPFUL.
Using Storage box helped me declutter for the house sale and be very organized for my move. My box sat on the grass for 2 months and you can hardly tell it was ever there thete. This is the way to go.
We used our storage box to declutter our home even though we did not move. This was an excellent way to see just how much extra stuff we had lying around the house. Everything stayed dry, and in perfect condition even though we had it outside in the storage bin for 2+ months. Thanks Storage Box for such excellent service !!! Cory and Family
The Storage Box simplified our move. Nothing was damaged. I like that they call the day before with time of arrival and call again an hour before to confirm and let you know they are on schedule. Would recommend to all. Thanks Storage Box.
Using the Storage Box made my move so easy and simple. We were able to access our belongings as needed over the course of one month. We loved it and would definitely use it again in the future.
Very professional and friendly ..........precise and on time for delivery and picking up........thank you so much !
Moving is always stressful but this service provider was able to alleviate a major portion of it by providing exceptional service! From start to finish my experience with The Storage Box was remarkable. The timely delivery/pick-up, clean containers and the on-site service was outstanding. The staff went over and above to accommodate requests and the professional, friendly customer service I received from Michelle made the experience super pleasant. I have moved several times and can say with full confidence, The Storage Box is the Best.
Excellent customer service, always prompt with emails and phone calls. Everything came out of our box in perfect condition which was terrific; I had used another vendor previously and many goods came out damaged. Highly recommend.
It was an absolute pleasure to deal with the staff at the Storage Box. How this staff treats it's customers is the way customer service should be!! I will never hesitate and I recommend that my family and friends to contact the Storage Box in the future.
We required a storage unit for some renovations and the Storage Box was amazing! The drop off and pick up of the box was perfect, no contact required for this (which during a pandemic is great). I would not hesitate to recommend them to anyone! You only pay for the time you need (a month at a time but get credited for the time you don't need).
This was a great way to move my mom. We were able to load her into a box (very clean inside and out) and they stored it for 5 weeks while waiting to get into her new place. This allowed us to be stress free and saved us from moving everything multiple times. A great answer to our situation! Dominic was very professional, very helpful and very accommodating! Thank you Dominic and the Storage box for making this easy and stress free!!!
Very helpful staff all around. The booking agents were extremely helpful in accommodating drop off and pick up date and time changes. The drivers were friendly and courteous. The rates are very reasonable. If I ever move again I would definitely choose the Storage Box and I would absolutely recommend them to anyone.
Great doing business with this company, both administrative and delivery/pickup was fantastic.
Talk about great service and super handy. Dropped off in my old house we loaded it they moved it. And it was gone the next day. Driver takes amazing care of the concrete. Very polite and respectful. I'm telling ya. I've had these boxes with other companies. And this is the BEST!
Excellent customer service. They would call the day before delivery and pick up.
I used an insulated storage box during home renovations. These things are awesome! High recommend these boxes!
Exceptional customer service by the entire staff! Very professional and prompt Service! Will definitely use these again and highly recommended!!
The Storage Box was so flexible and accomodating when I didn't even know what/where or when I would be moving. Highly recommend them for either storage off property or to have a Box at your property. Very attentive!
Drivers were professional and accommodating. Very professional service with spotless storage units. Would have been nice if they also rented/provided a dolly to move boxes in and out of storage unit.
Excellent service- prompt and always kept in contact. I will always recommend this company. They made the move so easy! :)
Thank you to Michelle for helping us quickly to have a Storage Box at our home when we needed it. The box arrived when stated, on time by a very friendly professional driver. The Box was absolutely spotless and we had no worries about storing our belongings in it. When we were finished using it I again called Michelle and she arranged for pickup. The same gentleman came and picked it up at the time they said he would be here. I will definitely use them again. Thank you for taking care of our storage needs. Cheers ????
Awesome
This company puts all of their competitor's to shame, if you ever need an easy way to move they are the best.
A very organized company Service reliable and very systematic. Staff are friendly and accommodating. I’ve using this company ‘s service for my clients .I highly recommend. Special Thanks to Michelle , Storage box staff . I sent a Storage Box again to my client to their home at Barrymore & transported to their new home . Clients feedback , great help & very convenient with the move , Especially with small boxes & stuff . My clients are so happy .
We had such a wonderful experience with The Storage Box company. I would highly recommend them to anyone.
Awesome service. Much easier than renting a truck and comparably priced.
Great service, at a reasonable cost
I would not recommend this service for anyone moving. We rented the three bedroom house box and filled it with the contents of our three bedroom house. When it was time for pick up I was told it was too heavy. I had to, on the spot, remove 1/3 of the contents out onto our driveway. Then had to rent a UHUAL to load and transport those, obviously at added expense and time. Made an already stressful day 10x more so.
Great customer service...super easy to rent, excellent price and very clean. Drivers were spot on with placement and pick up. Very good experience, I would recommend them to anyone. I have moved many times before, and this was a very successful one thanks to Storage Box and their staff.
Organization for delivery and pick up were very professional as well as accommodating. Excellent service! Smooth Transport, nothing broke & no shifting of our packing.
Delivery and pick up were handled professionally and on time. Next time I need storage or move Storage Box will get the call.
Fantastic experience using the storagebox. They delivered on all promises, kept me up to date with delivery and pick up. The drivers were on time and polite. Keep up the great work Storagebox.
Excellent service, very friendly staff,, we would use them again !!!!
The Storage Box for my move was very clean and delivered just on time. It was so convenient to move out and move in at my own pace. It made the move way less stressful. The staff were very knowledgible and helpful. I'll definitely use the service again.
Great to deal with. Polite professional courteous phone person and drivers always within time window. Easily changed dates. The best advantage is being able to pack and load when my help was available. I'll never rent a truck again.
The box is clean and the customer service is exceptional. With all the things you deal with during a move, they sure do go out of their way to make this part easy. I HIGHLY recommend them!
The customer service was great. The delivery people were friendly, and willing to adjust the box when I needed it moved just a foot over or a foot closer they didn't make too much fuss at all. The box is great and comes very clean. I was a little disappointed, when I measured the box from the outside it was less than 20ft (19-8 I think, smaller on the inside), and not quite 8x8 as I was told. For me, who's pretty precise about things, I had planned on using some 4x8 sheets of plywood to brace the boxes but they wouldn't fit and they couldn't be cut so I had to improvise, but likely this is not something that would concern most people. I liked that they had some places to attach straps inside, wish there were a few more, or they were adjustable, you need to plan ahead with the straps before you block them with boxes though. I wish I didn't have to purchase the lock, I'd much rather return it after the rental, not many uses for it afterwards. They give you a 1 hour window the day before and call when they are on their way and their times are very close to what they tell you. Much better than a service call that is either AM or PM :). Their fees are inline with anyone else's and if you have the time to load the box for a move it's great, cause when you finally need to move, it's just a matter of unloading everything. Oh and they deliver on Saturdays, which is a huge plus.
What a great service. The staff was very helpful and professional. This made our move pretty stress free. I was able to pack the storage trailer will all the small boxes in the house. It was perfect
Fantastic company to work with! Beat all of their competitor prices! Their units were so clean and the employees were always accessible and pleasant!
On time, very reliable and super clean boxes. When our furniture was returned in 3 months it did not seem that it was in storage for that time with no odour or mouldy odour with all our furniture and clothing.
Service, service, service. Storage Box provides what they promise. Good prices, delivery and pickup schedule at the time they state and all the information you need, answered in a respectful manner. They make your more and storage easy.
This company came highly recommended by my contractor. Quick, easy and efficient. The driver who came to do the drop off was very pleasant and friendly and I had no issues at all in ordering or arranging drop off/pickup. Customer service was excellent and friendly. M Lyder
Flawless, prompt and efficient service!
The Storage Box made our move within Windsor easy and stress free. The staff was courteous of the phone and the drivers were excellent. Highly recommend their services.
Always a pleasure dealing with them. My company requires Storage Boxes regularly, and I have never had a problem at any time. They are accommodating, quick, professional, and their business is impressive to say the least.
The Storage Box team helped me through my move, they were very accommodating to my my busy schedule and did it in the utmost professional manner ! Thank you.
We were installing a new epoxy floor in our garage. Everything had to be moved out to do a good epoxy THE STORAGE BOX WAS CALLED. They were on time with drop off and pickup. Very professional company Would never hesitate again to call Actually they are in my cell listing. Very very good a gold star!!! Raoul & Elaine Bechard.
Thoroughly satisfied with the service provided by The Storage Box. From beginning to end; pick-up and delivery was at the times requested, no damage to any of my items because of the convenient loading and unloading technique and being able to store at there indoor facility was a bonus. We would use them again without hesitation.
Super responsive company, boxes are delivered so clean you could eat off the floors. Best way to move hands down. Also amazing for storage room when remodelling.
Using a storage box made our move so much easier and more organized. We were able to pack sooo much into the unit before the move. When moving day arrived we just concentrated on the big stuff instead of spending hours carrying a ton of boxes and small furniture. The bin was delivered to our new place and we unloaded our boxes etc. at our pace. I strongly recommend The Storage Box . The staff is very friendly and helpful, they give you a booklet with a lot of helpful information and phone #'s for convenience.
I decided to go with The Storage Box over the other container companies because they offer a daily-rate (as opposed to a monthly rate like the others - they upsold me to the better container, but after using the service, I doubt the basic/shipping container would have been a problem for my purposes: moving)...& I only needed the container for 3 weeks. Note: The Storage Box will charge you for a 4 week period up front, & then reimburse the unused time at the end of your term. The container was clean & functioned great (I had to purchase my own disc lock though - $15). I was able to move things from my home into the container in my driveway a little bit every day, which was very convenient & less stressful than having to move everything in an afternoon. The customer service was good too: I was finished with the container a few days early & although they couldn't pick it up right then (it was Labour Day weekend), they did stop charging me as of my phone call. I will certainly recommend/use this service again!
Kept up to what they promised. Fast courteous polite and go beyond to please Thanks storage box for a good move Jim Johnston
Of all the people and companies I had to work with during my move process, The Storage Box and their staff were the only ones that followed were stress free. Excellent service, price, and on time with box pickups and deliveries.
Made the moving process as easy as it could have been, and the price was right.
Excellent service and customer service. Bin arrived with everything in the exact co edition it was packed. Would use this sevice again without a second thought
Awesome system and exceptional customer service.
Absolutely LOVED dealing with The Storage Box!!! Michelle and April are OUTSTANDING.......the friendliest two humans I have ever had the pleasure to deal with over the phone!!! I can't express enough how amazing my experience was with The Storage Box!! HIGHLY RECOMMENDED!!!!!!!! Sincerely, Bahama Mamma's Tanning :)
The Storage Box is a first class operation. I have used them multiple times in the past. They are always very polite from the inside staff to the drivers. The boxes are all new and very clean. Their follow up is second to none. i will continue to use them in the future.
Excellent customer service! Very professional and prompt Service! Loved the convenience of having storage box on my property! Very clean and suited my needs! Will definitely use these again!!
Everything went great and it made my move simple!
Excellent service from day one
Good place to get yr box at drivers are very nice
Moving your house contents with the storage box system , was easy because it reduces the stress of an one day expensive moving company. You simply pack the box at your own pace. I would have no concerns in recommending , this Windsor Storage Box company.
This has been the most positive experience if I have ever had with any company. Customer service, price, accommodating any requests.. this company is everything you would hope for and more. From the booking agents, to the drivers. They truly care that you are happy with the service provided and will do anything to ensure you are. I was moving and had a delay between homes, they stored my container without tilting it, delivered it to new address promptly and picked it up promptly. Unbelievable. I could rave for days about The Storage Box. I have not had experience with other box rental companies but I would be shocked if anyone could match their customer service (and price). I recommend to everyone!!!!! Personally,I feel that 1 star review advertising guardian storage is nothing more than an employee/owner of guardian making a desperate stab at the company sinking their ship. I'd be shocked if anyone had a 1 star experience with this company.
We were two families moving into one house. The Storage Box was the best decision we made for our move. Professional, courteous, good price, the whole nine yards. We couldn't be happier with this company and would highly recommend to all!
We were very pleased with The Storage Box! They were prompt, the unit was very clean and personnel very professional. We will certainly recommend your company! Mike and Maureen
This company goes up n beyond on helping you with your move.If you dont mind packing n loading there containers yourself,this is a inexpensive way for moving.Everthing is kept safe n secure during the transportation of unit n all dry.The communication goes up n beyond expection.Thanks for a safe n ecconominal way to move .
Ordered the storage box for moving and it was very convenient. Delivered and moved when they said it was going to be. Picked up the next business day when we were finished. Highly recommended.
Great company to work with. I forget the name of the lady who answers the phone but she is probably the most accommodating and has the nicest personality of anyone that i have dealt with. They drop off and pick up on time and are a great company to deal with. I would recommend them to everyone . Very satisfied
Used company. Good service. On time. Storage box worked great to store furniture while our kitchen and living room were being re done.
Did everything as promised and on time. Perfect solution for temporary storage at our home while renovation work being done.
Exceptional products, service , delivery and price! Thanks for helping to de stress an already stressful move! I highly recommend The Storage Box ! No movement or breakage of any items in the box! Thanks!
The First 2 boxes that we got delivered were very clean and smelled good. However when it came to the 3 box it had a very bad musty smell to it. As we will be storing our stuff for up to a month we could not put our stuff in it. After being told to air it out for a few days the smell did not get much better and would not be able to put my stuff in it. I had asked them to please deliver a new box that was usable. They said the only way they would deliver a new box is if i agreed to pay another delivery charge. This would not be very fare as i already paid for the delivery and this situation was caused by them. Also was told the lock was $10 and once i agreed to purchase a lock for each box it went up to $15. I had such a great experience with the first 2 bins and really hope that they just deliver another smelling bin with me having to go to bbb and consumer protections
The best service and on time delivery and pick up ALWAYS!
I like that they call the day before with time of arrival and call again an hour before to confirm and let you know they are on schedule. They epitomize the Total Customer Satisfaction experience. From start to finish it was a delight to deal with the Storage Box Company. Thank You.
After 40+ yrs. of moving furniture up into and out of trucks, I can't do it anymore. This was the easiest and best organised move ever. Fill the box (furniture Tetris, I'm bragging here; filled every inch) Box gets moved. Empty the box. Box goes away. Definitely the way to go.
Excellent Company/Service. From the point of inquiry about their services, to the end point of picking the storage bin up from my new property. They did everything they said they would: called ahead of time to schedule drop-off/pick-up; called when on the way to do so; would check with/guide me re placement of bin; billing statements took place exactly as they stated; Staff EXTREMELY helpful whenever I had questions. Especially appreciated that they could store the bin overnight & deliver AFTER my closing date. This really decreased stress of moving. I had the bin delivered long before my closing date so I could move items into it, at my own pace. Only suggestion re 5000 lb limit on the weight: perhaps a general breakdown of how much items weigh (sofas, beds, tables, shelves, etc.). I was unsure as to how much/many of my bigger items to pack in the bin. I would use the Storage Box again & based on my experience, would recommend this Company to friends/family.
I decided to go with Guardian Storage instead and they were exceptional and caring. Wendy at Guardian Storage was polite and accommodating and I was grateful for that since I ended up renting way more space than first expected. The driver was so pleasant and the owner there is very professional. Unfortunately I didn't feel the same way when I initually contacted The Storage Box.
I was pleased with everything from the very beginning all the way to the end I had to have the bin for an extended. Of time and they were helpful throughout the entire process true professionalism I would highly recommend
Thank you for your fantastic service! Everyone from the office team to the drivers & leadership group were exceptional to work with. Three units from A to B & sometimes C. Highly recommend this product & company. Easy way to move at a reasonable cost.
Very impressed and happy with their service. Friendly, professional and always on time. Will highly recommend.
Excellent customer service.The girls in the office,the Drivers.The box was clean and smelt good.WOuld definitely reccomend.Made home renovations less stressful
We utilized Storage Box facilities for a little over 2 months and were extremely pleased. Service was second to none with any interaction with the staff handled in a first class, professional manner. Would highly recommend.
Wow, what a great company ! Excellent customer service from Corey, Norm and Dominic. All communication was clear and accurate, and the box was delivered right on time in the exact location specified. The box looks new and is pristine on the inside and outside. Highly recommend their service and would not hesitate to use them again.
Best customer service. The Storage Box team are true professionals. We appreciate everything they did, to help make our move extremely easy.
Very professional. Prompt communication. Clean boxes. The option of storing in a climate controlled environment is great for a small amount more. Everything inside was delivered to my home in the same condition I packed it. I would definitely use/ recommend storage box again.
What a amazing company very efficient and very friendly and charming delivery driver would recommend this's company and rentals rates were excellent.
The Storage Box saved our move... We were left scrambling at the 11th hour by our banking institution, with a long-haul mover scheduled for the next morning. We contacted The Storage Box to make alternate moving arrangements, and they had a box in our driveway within two days, picked up on time, delivered on time… the whole process was painless and seamless. Thanks guys, you saved my move!!!
Excellent customer services
Very professional service. Answered all questions and price was exactly what they quoted. I would recommend this business.
This was convenient quick and easy solution when I moved.It was an excellent experience.The storage box was very professional . Would definitely recommend them.I would definitely use them again.Very happy customer.
Storage unit arrived on time, driver was helpful, pickup on time, contract ended the day I called for pickup, recommend this company.
An easy process to rent, was quickly delivered, easy to pay for on a monthly basis, and at the end one email got the storage box picked up the next day. Great service and I would use it again.
Great company to do business with, fast and professional.
From beginning to end, our experience with The Storage Box was excellent. We were booked promptly, picked up on time, and left “in the loop” for every step. There were no hidden fees and affordable. We used them twice! Corey was very personable and kind. And, the Delivery/pick-up driver was very polite. This is how all businesses should be.
Friendly, organized and efficient. Would not hesitate using Storage Box again.
Great customer service
I recently called The Storage Box to arrange a next day rental, expecting to be turned away because it was so late in the day. They were so accommodating to our business needs. I spoke with Vanessa who was pleasant, personable and prompt. I will always recommend this company!
Storage Box is the future of Storage and the pinnacle of customer service. From the initial contact to the delivery and pickup of the box, SB was kind, considerate, professional and above all extremely customer focused. The container delivered was in immaculate condition both physically and in cleanliness. Further to this their method of delivery does not mark or damage the surface the box is placed on due to their level and gentle off loading. I will recommend them to anyone who needs storage onsite or off site. Kudos to the Storage Box team! Thank-you!
The storage box was very helpful. I highly recommend them!
Storage Box made my move less stressful! Very convenient. Reasonably priced. Customer service was wonderful and the delivery driver was great he unloaded and loaded with no problems. Storage Box is very organized and punctual. Will definitely recommend!
I highly recommend The storage box!! Mark, Domenic and Corey were very professional and helpful from start to finish:) they helped make a difficult move go smoothly! Thanks so much to all of you!!
Very professional, helpful and a pleasure to deal with on every occasion!
Perfect. Clean. Dry. Good service from the folks running the place. Thank you
They were professional from the word go. We received our requested quote in a timely manner. Office personnel and driver were friendly and helpful. I would recommend using the Storage Box!
The Storage Box employees were so flexible in making any changes we needed happen. They allowed us to make the move go extremely well and were on time for delivery and pickups. I would definitely recommend this company.
Great service. They also provided good reference for a moving company to help with my move. I would definitely use them again.
When the Storage box was originally ordered what was said you were going to do you did. Great Job. Arvin
they were great --we were planning on using a moving company with storage while renovating but last minute was unable to secure service The Storage Box was a lifesaver --they had the box in the driveway & with a help from family & friends we were able to keep our renovation on track & our belongings secure & safe. Thank you
We decided to sell the house and move on fairly short notice. The storage box was helpful in making that happen. They answered questions and returned calls promptly. Was quite happy with the experience and would use them again in tge future.
The Storage Box is the most professional and accommodating service of its kind. They are prompt with requests and offer suggestions for their services to show consideration on how they can serve each client as best as they can. The drivers are very courteous - I had no apprehension with having them at my home whatsoever. The Storage Box made everything simple!
We used The Storage Box to store and move the majority of our belongings during a relocation between cites that are 3 hours away from each other. I was so impressed with the organization, communication and professionalism of everyone that I dealt with (office staff, drivers, etc). The box itself was spotless and was always dropped off/picked up exactly when scheduled and payments happened exactly as I was told that they would when I ordered the box. The staff maintain excellent communication and were always so pleasant and helpful. Thank you for making our move less stressful!
Found them to be expensive.
This had to be the easiest part of our move! Staff is extremely friendly and helpful and the driver was so accommodating..sorry I did not get his name but he positioned the box like it was a normal car and took such good care of our belongings. also, very prompt. Keep up the great work!
We were so impressed with The Storage Box service. We had a few months delay between moving out of our old house and into our new one. The container was dropped off and picked up at both locations on schedule and our belongings were stored safely. When we unloaded the container, there was no damage and everything was clean and safe. We found their pricing to be very competitive and all communication with them was very responsive and professional. We would definitely recommend The Storage Box for moving and storage needs!
These people were great. From the phone and email communications to the guys that did the work. Phones were actually answered and you spoke with normal, responsive people, not overtrained mindless agents who are scared to say something wrong. Those are the worst. Even the guys that came out to move the bin were awesome. Again, normal guys, and when my bin was overweight, they allowed me to take things out until it was acceptable. They were cool about it and didn't just leave because they were on schedule. Definitely going to use them again if I ever need. The prices are more than fair.
This was the second time I used this company and they truly are the best. Great customer service and the prices can’t be beat.
The Storage Box is Fantastic! We used it to store our belongings before selling our house and it served our needs perfectly. The service was great and the price was very reasonable.
We had a two-step move (move out, temp storage for 8 weeks, move in to new place) and The Storage Box service was excellent for the entire move. Great product, delivery and pick-up were easy, and the staff was friendly. Highly recommended.
Timely Delivery & Friendly expert staff helped make my move as smooth and easy as possible. The Container we received was in excellent condition and kept our belongings safe and dry. The no-tilt pickup system works well, and is fascinating to watch. Although this should be obvious and isn't a mark against Storagebox or their product...these containers don't have internal lights or windows. We did a lot of packing after dark, and needed to set up some worklights.
The Storage Box was amazing! Everything went so smoothly and communication with all staff was perfect and so friendly. I can't recommend them enough. It made our move (over 2.5 hours away) so much easier and less stressful. Thank you!!
Ordered 2 storage boxes for a local move. The boxes arrived clean and the drivers were able to place the boxes EXACTLY where needed. The pickup and delivery service is very quick and they were able to make a change to the schedule when our moving circumstances changed.
Great experience! Very clean unit, excellent customer service. Would definitely recommend and use again.
I would give them more then a 5/5 if I could. The lady on the phone, SO helpful and polite. The driver was a really nice guy and took his time loading and unloading while explaining the process to me. Well done!
Just when I thought customer service was something that only happened in the past, I found the Storage Box to re-kindle my faith in good customer service. It is a pleasure doing business with them.
Very happy with Storage Boxes service. They made things easy to get moved to our new place. Highly reccomend
Had a great experience with The Storage Box. They dropped it off when expected. Moved it to storage and brought it to us when we were ready for it. Picked it up again and were there within the time frame they said. My son originally arranged for The Storage Box and a dumpster at the same time so they either put stuff in the Storage bin or the dumpster. Helped with emptying the house faster. Didn't have to sort.
Great experience with this company. Always accommodating and on time. Great communication between business and customer. Chris and the other driver were awesome. Thanks for making it so simple.
Everything went perfect as planned for delivery and pickup but I think they send someone out to check on the location of the bin from time to time bc every few weeks or so I would see someone stop in front of my house looking at the bin maybe writing the number down or making sure the bin was still there according to their inventory..
Everyone I have dealt with through this place has been very pleasant and easy to speak to.
Very poor customer service, at the storage box, so I went to Guardian storage to see about change storage box companies. Because the storage box is horrible to deal with. Guardian was SO HELPFUL!!!!!!
Very professional and friendly service. On time and give advance notice. Definitely would use them again.
Excellent service on all stages of our move
Excellent service all around. Really made moving houses a much better experience. Thanks to John truck # 207 for dropping off, moving and picking up box. No complaints at all.
Great service and easy to book. Thanks Michelle.
IT WAS A RELIEF TO KNOW THAT EVERYTHING WE HAD IN STORAGE WAS SAFE AND SECURE. THE BOX WAS EXCEPTIONALLY CLEAN. WOULD DEFINATELY RECOMMEND THIS COMPANY TO FAMILY AND FRIENDS!!!
Had to rent a box for almost a year and a half & very good experience. Everyone I encountered in person or by phone were friendly and professional . They were responsive to my needs & did things in a timely manner. When Chris would call & say he'd be here in 15 minutes, he was . I found it to be good value & the quality that I needed to serve my purpose.
The service l received was exceptional in all phases of dealing with this company. I only have great things to say about “ The Storage Box “ !!
Great customer service and excellent experience from the very first email to the final pick up of the bin. I highly recommend!
I can't say enough good things about this company. They definitely exceeded my expectations from beginning with pricing and knowing the size I needed to delivery (which was tight) to pick up (which involved road construction as well as dealing with overhead wires). The Home Renovation Phase One is finished now and the box has been returned. The whole process was stress free. This On Site Storage was a great solution! Thanks Team Storage Box!
I would defiantly recommend the Storage Box to anyone that is moving or just needs a little extra space for a bit. The drivers are friendly and everyone that I spoke with there were great.
Awesome staff, very friendly and helpful. Delivery and pick up was smooth. Thank you for making our move a little less successful
5 star service and quality...it was so convenient and easy...Stress Free
great customer service, responsive, easy to deal with, and very organized company. Thanks!
So easy, convenient and not expensive. Great way to make moving less stressful.
Great company, excellent customer service. When they say they will be there to pick up or drop off, it's always between a half an hour never later. Drivers are polite and quick. I would recommend this company to anyone.
The experience was awesome. We had a storage box for almost two year. No problems with dampness or water leaks. The unit was clean and easy to use. I would use this company for short or long term storage needs.
Great experience! This was the easiest way to move, allowing us time to store our items while our house was being finished. Everyone was very helpful and wonderful to deal with. I certainly recommend The Storage Box.
Could not be easier
Made moving right before Christmas a breeze. We were able to pack everything months in advance. Our storage box got delivered right to our new house and nothing shifted or broke in the box. Would definitely use again and recommend.
Very happy with The Storage Box in the Windsor area. Cory and Dominik were extremely help and accommodated us whenever needed. They really do a great job communicating with you (i.e. letting you know when they will be there, confirming 30 minutes prior to arrival, invoicing to email). The only thing I would say is to be cautious on asphalt - I didn't have a supporting block of wood in the corner and the bin began sinking into the asphalt driveway which left damage to the new homeowners. If you ask them to ensure there is wood at all corners for support they will do it without a problem, but just a heads up for those that may not be aware.
Started off the new year with a pretty bad flood. Needed a storage bin and found The Storage Box online. They sent me a bin withing 2 hours of calling. Such a simple process. Great staff to work with. Never had an issues. When i was done with the box they collected it immediately. Great buisness great staff!!! Hopefully i wont need them again but if i do i will be calling and wont go anywhere else!
Excellent product and service.
Very affordable alternative to uhaul. Especially if you aren't planning on unloading everything right away. 10/10 Would recommend.