Reviews of Pizza Hut Brockville (Moving Company)

The End

Ordered pizza delivery. Driver shows up with the soft drinks but no pizza. I nominate Brockville Pizza Hut 1st place for idiocy.

Lapoche Kipend

Interior not like most pizza hut. They sell beer.

Ryan L

Personal conversation in the back was more important than working the front and giving patrons their "ready" pizza.

Doug Rainbird

Pepperoni was very spicy compared to any other pizzas we have ordered from other places. The store was disgusting very dirty will never go to the pizza hut in Brockville again.

morley greening

First proper pizza I've had since I moved to the 1000 Islands area...

SHAH FAISAL RAJA

Nice but needs that pizza hut hospitality. Love food as always

Lori Streight

Takes long for delivery

Raymond Dawe

I had issues order on line i took up whith store show my issues try fix could do it nice let put order in for me ben long time yrs I had pizza hut pizza use go lunch buffet miss this pizza was super great ???? Brockville ont

Tony Francis

Love pizza!! Love the 5.00 deals! Awesome service great staff

Keith Lloyd

Chicken wings and cinnaparts are delivered half cooked more often than they are fully cooked. Multiple emails to both the restaurant and the main customer service email have yielded no responses even after a month. I would rather wait the extra 10 minutes and not have to finish cooking the food I paid to have cooked. This negligence not only by the kitchen staff but the management as well is extremely dissapointing as Pizza Hut was my go to pizza place at work. Save your money and support a local restaurant.

Cyndi Marshall

Fast service. Tasty Pizza Hut pizza. Good customer service!

Byron Wilson

Amazing food

sailor st louis

Great service and great food

Judy Laroque

Not bad

Maggie Graves

Half the time my order is either incorrect, missing items, late to be delivered or forgotten about.

Jim Leroux

Srted by calling the number 3 times with no answer,followed by an under cooked pizza,and bread sticks with no parmesan cheese,normally the bread sticks are very good. Went to the pizza place to place the order, service fast within 10 minutes but undercooked. Never had this experience before.

Matt Brennan

The food is consistent, and it tastes ok. But the ingredients are on the cheap side.

Dr. Pizzaburger

Order took more than an hour and fifteen minutes to get here. When I refused to pay the driver was extremely rude. "Take it up with the store, it took me five minutes to get here." If it took five minutes for the food to be delivered, what was the hour and ten minutes being wasted on? Unacceptable. Absolutely unacceptable.

Rick Cockbain

Do not go here. They frequently avoid using masks, especially in the kitchen area. I took a video of one of their delivery guys in the kitchen area with no Mask or any protection. I posted this on Facebook then received the most vile and rude response from one of the employees. I asked who owned the franchise and the Supervisor refused to provide. I will keep re-posting on Facebook. Maybe corrective action will be taken as well as a dismissal. I now give 100% of my business to Thousand Islands Restaurant and Pizzeria. Best Pizza in Brockville, George and Nick great guys. EVERYONE wears a mask (note, call really early to place order).

tanner goodwin

As expected. Good service.

Nicole Madden

Delicious, fresh, abundance of toppings and super fast! We are incredibly impressed. Thank you Pizza Hut Brockville!

Makarand Maydeo

Go to place for us. Good dining area and good deals always

Ashley Sommerdyk

Poor Service We have ordered a few times and 4 times in a row they have screwed up our order. And when I have been in this place the Manager is no where to be found!

Susan Twiss

Helpful staff with quick service

Kas

awfully bad at picking up the phone during non busy hours.

Andrea Ryan

Yum ????

Aaron Gilliland

Hole-in-the-wall that's mainly a take-out pizza place, although it does have some tables and chairs. Nothing remarkable about the pizza... It's Pizza Hut - you know what you're getting.

Maggie Quick

Good food, messy place though.

hi

Had to wait 30 minutes but the pizza great one of the cheaper pizza places around town

David Turner

Good food good service

adapted perception

Trying to get ahold to place an order and getting hung up on great way to keep business.

Sean J.

No-contact delivery? Your driver just tried to hand us our pizza at the door without a mask. You guys know about the pandemic, right?

meet prajapati

They started making my order after I show up on my pickup time

lil hydrate

PICK UP THE PHONE!

Dan Charron

Best to get a frozen pizza

Steve Bancarz

The food is fine, but the service is certainly sub par. Horrible leadership/management consistently produces late food/wrong orders. Delivery drivers have abysmal manners for the most part and demand a tip in the same sentence. Trying to phone in an order is as slow as driving to just go order and pick up in the store. The wings are the only thing this location gets right. Usually hot and piping when they arrive. So, get wings here, pizza somewhere else.

Rose Levesque

Very impressed tonight with service and food itself! Staff was great and food was on time and delicious

BRADIMUS PRIME

Good and fast

Capn Kay

Big selection of toppings with imaginative combinations. The crust is excellent as well! Order placement on their website is fairly intuitive and you can track the status of your order - even the live progress of the delivery driver on the map.

Curtis Seaman

Tonight is one ???? Made a call to place an order and I was put on hold for 10mins for the next available Rep, so I had to do it on line. All good with email communication. 5:20 pickup time. Walk in on to pay and pick up and nothing in my name, five minutes trying to find out why, find out that someone before me with a similar name got it. Now to stand around for another 20+ minutes for a new order. Great pizza staff needs to get things running smoother.

Grnfinger

Brockville location is poorly run. They always forget something and take forever to fix the order. Delivery guys are not overly friendly.

Nicholas Vreugdenhil

The restaurant seems more designed for orders to go or quick/casual stop ins than other pizza huts I've been to. But this also led to it feeling modern and clean, and the food quality was far above average for recent Pizza Hut meals I've had. Happy New Year!

Yash Shah

Always late !!! Maximum waited for 29 Minutes after pick-up time !!

Karen Melrose

Pizza was good and service..not a long wait

Kim Melanson

It was ok. Staff was great

Jean-Francois Quesnel

Friendly staff, consistent quality of food, but a bit pricey for average quality pizza. App for ordering is also very hit or miss.

Destiny Lee

I have never had a problem with Pizza Hut but when I asked them to add pepperoni to both my pizzas they said they can’t I’m going to order elsewhere next time

Robby Bilow

Very unimpressed with the service, tried to call multiple times to order and they just let the phone ring, then proceeded to put me on hold and would not answer the phone. Horrible customer service.

Carol Jeffers

Excellent! My order is always complete, hot, and cooked perfectly. Toppings are generous and it's always delicious

Nathan LaPointe

Fast and friendly

jordan sergerie

Hit or miss on the pizzas

Jacques Raymond

Great service Clean place Friendly service

Lore Montoya

Didn't take $100 dollars they want smaller, like really? ????

John Harris

food is awesome. would be great if their delivery drivers wore masks though.

Zachary Wolfe

The pizza is ok, but it doesn't taste like a 'real' Pizza Hut (a non express location).

Eve Gelinas

Quick, friendly service, good food

Doc Cronic

It's pizza done Right ???? shout out to Mike the Best delivery guy hands down ????????????

karl merkley

They have good food

Judy Granger

Excellent and fast

Kenny Carew

Good

Justin Caldwell

answer your damn phone when people call don't just send us to that annoying music screen, if you want business maybe you should ensure your employees answer the phone

FH

Extremely oily and not fully cooked pizza, only burnt cheese. I haven’t seen such thick pizza and a base so oily that the pizza box had a big amount of oil underneath.

Jill Stevens

Ordered a large cheese for 5 kids , plus a med meet and med supreme . Was given a med cheese and supreme and large meet. When I told them that there was an error I was told oh well what can ya do. I told her that a med cheese would not feed 5 kids. I was started at until I asked if there was any way to fix this. I was then told no and asked if I wanted to order another one. I had to if I wanted all my kids to have enough . This was a treat for us and the error put us over budget. NO EFFORT was made to fix the mistake.

Susan Miller

Worst pizza ever. Thick soggy crust. No toppings. Yuk. Don’t waste your money.

Elaine Thompson

Not like it used to be

Martika Sparks

Man no cheese.. like I get the price has gone up by what like 3$ but damn I'd still like to have cheese in my first 3 bites. Called 4 times first on hold then hung up then no answer and the lady had told me it was made to standard..yet there was no cheese in the center of the pizza...tried to explain this and unprofessionally said they could do nothing. Actually anoying and if that is the pizza hut standards they are lower then low. Wish I could upload the picture with my comment. Not impressed nor will we order from there again. Yuck. Sad. I posted my pizza in the photo section I'm sure you'll be able to pick it out of the bunch if you look.

Katrina Brown

Ran out for a late night pizza/garlic bread/giant cookie craving. Staff was incredibly friendly, and even threw in some free garlic bread. When walking to the car, we lost our giant cookie, so they gave us a new one free of charge! Plus, they serve beer! Overall a nice experience & atmosphere. Shout out to Candice! :)

sarah morris

Always clean fast and great/friendly staff ????

Elizabeth Casselman

Usually order delivery . Like the pizza.

James Enright

Best pizza hut ever.amazingly accomadating

Will Bell

THEY ACTUALLY PUT ME BACK ON HOLD I LOVE PIZZA HUT

Jessica Brant

Always fresh and fast. Haven't had a bad one yet!

Ron Brydges

Very good food pleasant people.

Sara M

This was the best pizza hut i have had in a long time

jordan crich

Wrong wings flavour and amount ????????

angie boudreau

To slow moving

Darryl McCain

Just went into the Pizza Hut in Brockville and the bigot behind the counter (Candice?) tried telling my Daughter and I that 2 topping special is the cheese and sauce. This is after we waited to be served and she was rude. We usually eat and there but never again! I guess I was to dark.

Christopher brisebois

Great price and good food !

Ken Fader

Always good and priced right.

James Heaslip

Made a telephone call to see if there was a buffet locally. It was answered by the answering service (because the store was too busy to take the call). I was told yes they have a buffet. We parked our big B-train rig (very difficult) and walked to the pizza hut store. Once in we learned the was no buffet and there were no other customers in the store. We left and continued driving to East Side Mario's in Kingston. That is the second pizza hut I've walked out of in two weeks.

Stan Smith

Oil all over the pizza Pepperoni was burnt and dry . Not a very good experience considering we spent over 80.00

Siobhan Mullen

I don’t know if this place is open or closed. Can’t get through on the phone or order online but it still says open ???

Josh Glenn

Absolutely horrible service, closed early every time I go to place a delivery because they "run" out of a few things. You are a francise restaurant you shouldn't be running out of anything

Clint F

Pretty good pizza

Michael Dalley

Constantly get the order wrong but change me for what was ordered.