We've got the reviews of people who buy the products and services of Two Small Men With Big Hearts Moving (Moving Company) in the area close to Brantford (Canada).
As of day the firm has a score of 4.7 out of 5 and this rating is based on 127 reviews.
You may have noticed that it reaches an opinions average is practically the best, and it's founded on a high number of feddbacks, so we can conclude that the evaluation is very accurate. If there are many people who bothered to evaluate when they've done well, is that it works.
You know that we do not usually bother to put feddbacks when they are good and we usually do it only if we've had a problem or issue...
This Moving Company is included in the category of Mover.
I had such a bad experience with 2 small men with big heart. Firstly they weren't on time and very unpleasant in the way they spoke. They also broke 2 of my bed frames, also broke my corner fountain. I really regret doing business with them and will definitely look at other options for the future
The movers were professional, efficient, and extremely helpful. They helped arrange my contents in my storage unit so everything would fit. It was quite the task but they made it happen. I am very grateful and will recommend your company to family and friends.
Best Move Ever! I would give 6 stars but Google only allows 5! I have moved many times over the years including two moves internationally and two domestically all in the last 10 years. I have to say that my move yesterday was the best yet. From the very first call to the signing of the bill, this company was professional, courteous and extremely efficient. They showed up on time and handled my furniture like it was their own. I was impressed by the professionalism of the six young men who packaged my furniture better than the original manufacturer packaging it came in :-). Each worker checked throughout the move to make sure we didn’t have any concerns or questions. Each was very personable which made the move that much more enjoyable and stress free. I want to thank Laurie (office admin) and the best moving team of Dave, Justin,Brandon, Aaron, Tony and Adrian. You guys were awesome. If you are considering a move, there is no company better than Two Small Men With Big Hearts.
This was my first experience hiring professional movers and overall I can't say enough great things about this company. They were professional, friendly, prompt, and efficient through all aspects of the process from planning to go-time. Special thanks to Dave and Justin of the Hamilton location for making my move out of Hamilton a stress-free experience - you guys were fantastic! Happy to say that everything arrived without a scratch. I feel like I got the best service and price with Two Small Men compared to my other quotes. If you are in need of a mover in Hamilton, I highly recommend them!
Had some help moving all my big furniture this past Saturday from Marcus, Adrien, and George!! They took very good care of all my things and were so quick with the move! Couldn't have asked for better movers! Next time i make a move, i'll definitely ask for these three if it's local!
We hired 2SMBH Moving to help unload a moving truck into our second floor apartment. Devon and Dave were kind and efficient from start to finish - they unloaded a 16ft truck in about 2 hours! No damage to the apartment or the items. Would definitely hire them again. I dealt with Andrew at the office to book the appointment and he was very friendly, professional, and put me at ease about all my moving worries.
Hi Andrew...thx for this opportunity to follow up on your company's services during my move. Jay and Anthony couldn't have been more personable, efficient, or professional. Having been a mover in my own past, back before electricity, I can wholeheartedly endorse not only the fellas doing the physical work (what we used to call the 'grunt work', or sometimes, 'hump work'), but also the interactions I've had with you. I don't recall if we connected in real time over the phone, but I know we traded v-mail messages, and the rest of the process via email. You also were quite professional in those interactions. In fact, were I still a young man in need of employment, my experience with Two Small Men would leave me wanting to be a part of ensuring your continued success in what has grown exponentially more competitive a business to be in. Anyway, back to the fellas. Having the secondary pick up location to empty my storage locker, and the additional 3 pieces that needed to go from the garage at my new address into the basement presented Jay and Anthony with the chance to impress yet again. Impress they did. I recall back in my moving days that while I don't smoke, many of my co-workers did, and there seemed to be too many smoke breaks, in my opinion. If the fellas do smoke, they certainly did not do so during the move, and frankly given the size of my move (about 2 hours or so to complete), they surely could have taken such a break given the 4 hour minimum without ever going over time. So again, let me say that every facet of this move that involved Two Small Men was carried out in exemplary fashion. I highly recommend and fully support that the greatest reward possible is provided for Jay and Anthony. When I was seeking a moving company in the first place, I was somewhat put off by how the industry has changed regarding how the cost of a move is calculated, but that's across the board, no matter what company one is dealing with, and is certainly not a complaint in any way. What I am trying to say is that I consider the money well spent. Thanks again to you Andrew, and to both Jay and Anthony for an excellent moving experience. I hope the fellas hear about this review, as positive feedback holds a great deal of currency, I've always felt. Regards, Tom
I used Two Small Men with Big Hearts for a move this weekend - Hamilton to Grimsby, and not only was the price reasonable for the amount of work (three-story house to another three-story house), but the crew was exceptional to work with. They arrived on time, were polite and careful as they worked, and checked in a number of times to explain as needed or confirm that we were happy with the progress. Adrian is an EXPERT at packing the truck - I was amazed with how much of our stuff he was able to make fit! More than happy with all of the guys - Adrian, Marco and Marcus were all so positive throughout the day, and had a great sense of humour despite the long day and back-breaking work. No complaints at all. Will definitely contact them for any future moves!
We had Dave and Dave help move us into our new place. They were awesome and did great work. Super friendly and extremely hard working.
Had another incredibly positive move experience using Two Small Men with Big Hearts. Anthony and Aaron were a delight to work with, professional, fast and conscientious. They moved all my items without damaging anything, and even took the time to plan around a low ceiling and a very tall wardrobe. As an aside they were also great with my very anxious dog! While I hope I don't have to move again, I would hire Two Small Men with Big Hearts in the event I did.
My wife found Two Small Men with Big Hearts Moving Company and man, they far exceeded our expectations as to what we've expected from a moving company since we've heard some horror stories of movers damaging furniture and walls, etc. The day of the move, they (Ben, Mike, and Chase) were on time and ready to go. We gave directions and watched them handle our furniture and all else with care. We were pleased to see that they wrapped everything that had drawers that could accidently open. But the part that impressed me most was their speed and determination to get us moved out of our old place into our new place. They all worked like strong, fast, seasoned vets - like a well oiled-machine. They were super friendly, we had great conversations along the way (yes, I was a bit of a distraction at times but they still trucked through!) We're very happy with the service they gave us. The price was good too. I truly don't write reviews much, but I can - and want to - vouch for Two Small Men With Big Hearts Moving Company if you are looking for a great and integral moving company to handle your belongings. Way to be, Ben, Mike, and Chase! You do the company proud. Thanks so much again!
After two recent disappointing experiences with other Hamilton based moving companies we decided to try "Two Small Men With Big Hearts Moving". It was the best decision we ever made! The people at the office were professional and thorough...and the movers (shout-out to David & Anthony) were polite, efficient and very accommodating. With such amazing service and fair rates...we will never look for another moving company again
Stress free moving! Adam and Owen were professional and fast. They took great care of all my possessions (including my cat), and were polite and friendly. If you have a move planned, I 100% recommend Two Small Men With Big Hearts Moving Company.
Move went smoothly. Crew were punctual, considerate ( covid ) professional and treated our belongings as their own. Would use this company again and again. We are repeat customers. Great job. A stressful day went without a problem. Thank you.
Adam and Michael were stellar! Super helpful and made sure everything was placed where we wanted it. I would highly recommend them again and again! Thanks for making our move way less stressful!!!
Andrew, Dave, Brandon, Mike, Anthony descended upon our house and took care of everything. They are incredibly professional, capable, and fun!
We used Two Small Men with Big Hearts for our recent move. Dakota and Timmy arrived bright and early that morning and made what is usually a painful, exhausting day an enjoyable one. They were incredibly friendly, professional and efficient, and handled all our furniture with a great deal of care.
Had Wilson, Sean and Will help move us from London to a small town about an hour away. They were incredibly professional, fast and followed covid guidelines. I can't recommend them enough. They helped take apart our sectional when they arrived which not all moving companies will do. They wrapped our furniture to protect them during the move as well. Organizing the move was easy as well with the online form and phone call follow ups leading up to moving day.
Devon, Jared and Aaron were friendly, professional and prompt. They were great to work with and would highly recommend them and this company. Everyone I interacted with throughout the booking process to moving was really fantastic.
Such an awesome team, Jeremy, Michael, and Wilson. You guys helped us a lot with our big house moving. The team took care of our furniture really well. Thank you, team.
Adrian and Aaron did a fantastic job moving me. They were friendly, courteous and very customer focused... professional all the way. Booking the move was great and the communication from Dan the day before set clear expectations on timing. Could not have been a better experience.
Top notch! We have just moved to Hamilton and hired a crew for unload only. Cory, Tanner and Mike were our crew and they rocked it. They were on time-a few minutes early actually-and got straight to work. They were efficient, polite and professional. We had two spots to unload at and they had they finished within about 5 minutes of our time that was booked. Rates are very reasonable and Laurie, who I spoke with on the phone to make the arrangements, was tremendously helpful also. I highly recommend working with these people!
Devon, Tanner, Justin and Dean did a remarkable job with my move from Hamilton to Muskoka. They were friendly, fun, speedy and most of all professional. They took great care of my belongings and did an excellent job all-round. Absolutely no negatives, and would highly recommend!
Excellent experience. The two guys worked so hard and quickly. Would highly recommend. They moved everything into place. Absolutely wonderful. Thank you :)
Can’t say enough about Two Small Men with Big Hearts Moving. I put out a request on short notice to transport skids of potted plants to an area home show during our Annual Tulip Days fundraiser. They were great community partners and fit this unusual request into their busy schedule. Tanner and Justin showed up on time and although it was the end of the day and they had worked plenty of hours, they were upbeat, friendly and careful in moving an endless number of boxes to our event. Thank you to Haley and the entire team. Positive referrals are coming your way!
This is the second time I've used Two Small Men With Big Hearts and they exceeded my expectations. Robert and Tanner were friendly, timely and professional. They took the hassle out of moving the things we could not move! Also, the rate is pretty affordable as well for a local move. I would suggest them to anyone needing to move!
We used Two Small Men with Big Hearts this week for our move. It was the hottest day, so far, this year! Brandon, Tanner and Adrien were amazing!! They arrived on time with a smile and ready to work. They made moving boxes and furniture look easy. They treated our belongings with care and respect and put all the items exactly where they were labelled to go. They were polite and friendly the whole day. My husband said it was the best money we ever spent! I highly recommend Two Small Men with Big Hearts. From booking with Mary, right through to the end of move day, we had prompt, friendly and professional service.
Aaron and Chase did a great job moving our furniture from our storage locker to our new house. They were quick, efficient and very friendly. Andrew was also very helpful with explaining the whole process and very responsive.I would definitely recommend them to anyone!
Tanner,Nick &Jeff arrived at scheduled time, got right to work, were very friendly and super professional. I would highly rate them and recommend them to anyone.they handled our very large 4 Bedroom house in just under 9 hours...super impressed.Dorothy was very helpful and communicated very well before while booking.What a great local company!!
Andrew and his crew were amazing. Helpful, kind, funny, and just made the day so much less stressful. I highly recommend this company. They have reasonable rates, and Mary is an amazing administrator with a lovely energy about her.
They were really great from start to finish. I appreciated that they were clear and upfront about costs and things to be done during the move. Definitely made a long distance move much easier. Thanks Devon, Ben and Payton for the hard work!
These guys were fantastic! They were right on time, professional, friendly and careful with our things. They also backed their big truck into our narrow alley without an issue. I'd recommend Andy and Dylan to anyone!
When my family and I moved, we decided to go with this company due to being insured and having decent reviews. Worst decision we ever made. When we initially called, they stated they would send someone over to give us a quote. The bad vibes started when the guy showed up 45 minutes late. I should have took this as a sign. On moving day, we asked again if they were insured and if everything was covered against damage and the guy said “absolutely”. Well, we thought the move went well and even tipped the movers when they were done. The next day, I plugged in our 60 inch TV and noticed a impact crack with lines going down the screen. I called first thing the next morning to find out how I go about getting it repaired or replaced. When we called, we explained that our TV was broken during the move and the receptionist stated that someone would be in touch in 2 to 4 hours. After 5 hours passed, we called back and again was told 2 to 4 more hours for a callback. When I felt we were getting nowhere, I asked to speak to a manager and was transferred to his cell. When we explained the issue, his first response was “We didn’t break your TV”. No empathy, no sympathy, just denile. Doing my best to stay calm, I explained that it was working fine right before the move. I even had it on while the movers were moving stuff on to the truck! Since there was no way to prove they broke it and there so-called “we are insured” is a joke, I HIGHLY recommend taking a video of your TV working with the movers there and immediately checking it after the move BEFORE you pay! I can honestly say these people don’t give a damn about your stuff and will deny breaking anything. Their claim of insurance is a joke and I would seriously look elsewhere if you are looking for a good moving company.
Hired them to move us this past weekend. Cost us ~$1100 to move an entire 2 bedroom apartment. Worth every last dime. Jeff(?) and Amanda were very hard working, efficient, careful, and frankly, it was fun having them around for the day. (I kinda wanted to invite them to stay for dinner and a couple of drinks!) Fantastic job. Highly recommended.
Best decision to use these movers! All the stress of moving your house is removed. Andrew and Jesse were very friendly and efficient. They were very careful with our stuff and with the house. My wife and I highly recommend them.
I cannot begin to tell you how impressed I was with Adrian and Tanner!!!! They are friendly, hard-working, careful and efficient. They even put my bed together for me!!!! And they had to go to 2 different locations today in the heat but not one complaint!!! I am a repeat customer and I will continue to recommend this company to everyone I know!!! Well worth every penny!! ????????
We had Aaron, Anthony and Devon moving about 10 pieces of furniture for us. They arrived right on time, worked quickly and were very professional. Our items were treated with care (including mirrors and glass tops). We will definitely use this service again. Thanks!
Excellent service received today. From the moment of booking to payment at the end, everything went smoothly, and all for very sensible money. The guys worked really hard to get my stuff shifted as fast as they could, and were so grateful when we did something as simple as get them a coffee while they worked! Thank you! Will definitely be using again.
Fantastic ! Tanner , Sebastian and Adrian were Great. We couldn't ask for a better group to help us with our move. They were very patient with our long 14 hour day :-) We would recommend for sure.
Aaron, Devon, and Brandon were amazing in helping my parents move their home. They were very patient, kind and efficient. Could not have asked for a better experience. Thank you again Two Small Men with Big Hearts Moving!
Everything from start to finish was beyond amazing with this company. When we called for an estimate, Mary was prompt with sending us all the information and was a delight to work with. On the day of our move this past weekend, we had Ray and Will move us to Chatham. We were impressed with how quickly they moved our furniture onto the truck all while still taking every measure to ensure each piece was properly secured and protected. When they arrived to the new house, they once again were quick with bringing the furniture in and placing it where we needed it to go. I have never been more impressed with a moving company and I will be recommending you to our friends and family for future moves. If we ever need to make a move, we definitely know who we are calling. Thank you for making this move our easiest one yet!!
Dan and his Crew did an Amazing job helping us with a project! Top notch service, very professional. Overall a great team to work with!
The team of Mike, Aaron and Justin arrived on time, and worked efficiently til the move was completed. I felt my things were looked after well, and all three were willing and gracious when I asked for any help. Andrew, who helped organize the move, was responsive, cheerful and helpful throughout the booking and moving process. My neighbour and I shared the move, which worked out well for both of us in terms of time and value. I would definitely use this company again!
Amazing Team of movers - Dave, Ben, and Mike went above and beyond to make our move a great experience. They were on time, they were careful and pleasant to work with! We will be recommending TSMWBHM to all our friends! Thank you guys!
I recently used this company to help me move to my new home and Matthew and Andy H. were a great help and did a wonderful job! They were super friendly and made the moving process seem so easy and quick. They were done when they said they would be and were very careful with my belongings. They were both very respectful and when I had asked if they had shoe covers or something to keep my new home clean during the moving process, they suggested to place runners throughout the house so it can still be clean. I would definitely recommend this company. Matthew and Andy H. made this a fun and easy moving experience. Thank you guys!
We had such a great experience. Our movers were Will, Kyle and Alex. What a great bunch of guys. Introduced themselves immediately and explained everything on arrival about how the day would go and the billing. These guys definitely have big hearts, so friendly and they are dog lovers! They got right to work immediately and didn't waste any time. They took the stress out of moving and they were so careful with my antiques. We are so appreciative. Great price too. I would HIGHLY recommend this company.
Andrew and the team kept in touch prior to and following the move date. The price was really fair, the crew showed up on time on moving day with a smile and great attitude. The crew showed care and concern moving my belongings and did so with efficiency. I would definitely use 2 Small Men again as the value exceeded my expectations.
Least painful move ever. Aaron, Devon and Anthony showed up on time and were extremely efficient, professional, and friendly. They took great care of my belongings, including wrapping a shelf unit in plastic wrap to make sure it didn't get damaged in transit because it was a bit flimsy. They finished the job in literally a third of the time another company quoted me!
We have had two great experiences with this company over the last year. They work very hard and take great care when handling your belongings. I would highly recommend them. Will, Shawn and Tim were awesome ????
Excellent experience with this company, from start to finish. The office got back to me immediately, explained the process clearly and called to confirm a couple of days ahead of time again. The truck showed up right on time, they got right to work, and did a wonderful job. Moving day is always a little hectic, but these guys (specifically Tyson, Devon, Adrian & Jesse) navigated all the challenges (lack of street parking, heavy furniture, narrow doorways) with ease and a good sense of humour. Everything arrived exactly as it left and we were so happy at the end of the day. Thanks everyone!!
Jared and Anthony did a great job moving my mom from her home of 68 years to a retirement home. The day was hot and muggy but they worked long and hard to get the job done, they arrived on time, were very efficient in getting the house empty and packed into the truck. Once they arrived at the retirement home a short distance away, they quickly unloaded and started the delivery to my moms new apartment, even with only one elevator or the three flights of stairs!! Overall I would highly recommend your company for a moving job and both Jared and Anthony as the movers! A job well done! Thank you.
I would highly recommend this moving company! Jay and Chris were fantastic - they were speedy, careful, and professional. They took care when handling fragile boxes and furniture and took time to wrap/protect items as needed.
A huge thank you to Andrew and Jesse for a wonderful moving experience! They were friendly and did an amazing job getting everything moved in. I highly recommend them and would use them again for any future moves. Thanks Jesse and Andrew.
These guys were amazing. They asked me to include their names and even wrote it down on a piece of paper and I lost it. I’m sorry guys! Best service! Would use these guys again in a second. Super professional, on time, fast work for reasonable price. Packed the truck like Tetris. Amazing. Not one thing broken. Never felt worried at any time that something was going to go wrong. They disassembled and reassembled my bedroom set perfectly with no damage whatsoever. Even helped move couch pieces to the right place. Thanks guys I didn’t have to lift a finger. If I could give ten stars I would.
We had a smaller move this time but Mike, Ken and Ben handled everything perfectly. Even the nasty sofabed. Thanks to you all.
Andrew, Jesse, Dan, Andrew G, Heather All did an amazing job, and changed on the fly to make the move more efficient, truly appreciated. Will definitely get them back when we move again
Professional and well mannered staff! Move went as planned which normally isn't the case. Thank you Aaron and Devon!
Both the company and movers were amazing. Ben and Devon were the the best!
The movers arrived on time and were efficient. No complaints. Job well done!
Dean & Brandon did an amazing job. Nothing broken, nothing lost, nothing left behind. They were at my home at the set time and went to work immediately. Courteous, respectful and patient. I would highly recommend this company to move your belongings.
Andrew and Jessie were fantastic. This was my first time hiring movers, and after seeing them work, I don't think I can go back. They packed up our home in no time at all and were just as speedy unloading at the new place. They took great care to ensure all furniture was properly stored and transported and everything went off without a hitch. Thank you!
Wonderful experience from packing to moving day!! Andrew and Jesse packed us the day before the actual move. They were very kind, asked questions of things they were unsure of and extremely helpful. Moving day was Andrew, Jesse and a nice young man Damien. It was very hot the day we moved and I never once heard a single complaint out of any of them. I would highly recommend this company and especially these guy's. Quick professional and very kind. Thanks guy's for making it a little less stressful!
One of the only things that went RIGHT with our moving experience was hiring Two Small Men with Big Hearts for our moving day! Our moving team, AARON, CHASE and DYLAN were amazing! The moved quickly, safely, carefully, and they were FUN! We're so grateful for their assistance in making this a positive experience :)
We have used two small men twice now for our moves. Each time we have been really happy with the experience. They are quick and responsive. Very professional and respectful of our home and belongings. Would definitely recommend to anyone moving.
Dakota Adrian and Owen moved us last weekend and did an amazing job . If they are true representation of your company value and ethics you truly have a winning formula. These guys were exceptional!!
A huge thanks to Brandon, Aaron and Dave for moving us today...they were on time and very efficient. It made our move less stressful. I would highly recommend them to anyone and request them to my family and friends. Best moving crew! Cheers!
Want friendly, professional exceptional service? Two Small Men with Big Hearts Moving is for you. Very affordable and quick in their responses. Our moving team lead by Devon with Aaron and Ken made a huge task seem easy and fun.The pre-move instructions were clear, the move plan was on time and the experience was fun??? Who knew a company could make moving fun??? If you need someone to move you with care, professionalism and amazing attitude during a heat wave, call them now.
Devon and Aaron were efficient and hardworking and I was really impressed with the speed with which they handled our not-insignificant boxes of books. I would recommend Two Small Men with Big Hearts to anyone who is looking for help with a move.
Andrew and Jesse did a great job helping my parents move from London to Kitchener. They were careful with moving and professional. Dorothy, the customer service rep, was also very good - they were accommodating and offered good professional judgment when helping us determine moving time. Prices were also reasonable. Highly recommend them for your moving needs.
Ben, Anthony and Chase were excellent movers. Polite young men, efficient and friendly. I would definitely use them again.
Amazing company, quick to reply and Andrew was very nice and on top of everything. Ben and Anthony were quick and careful dismantling and moving all my belongings. Honestly it was a quick, relaxing move! Highly recommend using them!
Andrew and Jesse arrived on time, were not stymied by the strange address but found a way to me despite bad cell phone reception. The load process was quick and efficient, unloading even better as they helped me arrange furniture as well. Thanks so much.
Dino and T, did an excellent job moving my father into our home! They were careful and efficient. Thanks guys! Highly recommended.
Excellent experience with my recent move! Ben and Devon were extremely quick and professional. They also helped me set up my bed which was appreciated. I will be using Two Small Men again!
My next move I would use Two small men with big hearts again. Nick, Jamal, and Adrian helped us move and they were great. Very hard working and made sure all the furniture was wrapped to minimize damage.
Summary: Two Small Men With Big Hearts did not do their research, left me in the lurch and took my money with no service. We reached out to TMSWBH to help us move from our apartment, we live on a hill so it's a pretty tough job, but they said they were up to it. Greg and Kyle came to the apartment to quote us and it all seemed reasonable. They were interested in renting the unit as well for company lodging, so I gave them information on that. The first issue came on the official moving day when we got a massive snow storm and they had to cancel. I don't blame them for cancelling that day, I blame them for not cancelling earlier in the week when the weather reports were putting out numerous warnings ahead of the storm. When the rescheduled moving day came TMSWBH arrived but could not find any parking for their 26 foot truck. After circling the block they informed me that they could not find any parking and then left without telling me. My issue is that they did not inspection while they were at our apartment to determine a) whether a 26 foot truck would fit in the area and b) where they could park. The only question they asked regarding the parking was midway through our discussion of renting the apartment which amounted to "'Hows' the parking around here?" to which I responded "We can usually find a spot when people come over". When I asked for my deposit back Kyle claimed it was the customer's responsibility to figure out the parking. I agree, customers should help organize it, but I signed no contract indicating that it was my sole responsibility. So TMSWBH took my deposit, and gave me no service. Use at your own risk.
We used Two Small Men with Big Hearts Moving for the first time today. Nathan and Mike were prompt arriving on time, very courteous and respectful to not only myself but also to the residents of the retirement home they were in. Wonderful service and very hard working. We will be using this company again and I would recommend it to anyone thinking of moving. Maureen Rieger/Georgina Stinton
Big thanks to Bryson and Nick for helping make our move seamless. Very professional, courteous and efficient. Would highly recommend.
Highly recommend TSMWBHM! They were on time, hard workers and fast! A pleasant experience from beginning to end! When I need movers again I know who to call!
Just finished a move with these guys. Austyn and Jeremy were great to deal with friendly, got everything done quickly and followed instructions well. Very helpful. We definitely recommend them.
I'm going to as honest as I can cause this is the worst experience, I guess you can't ask them to be more careful with your belongings, it's considered yelling.... Also they do a damage cost cover of 50$ lol.... This response below is from one of the owners... We literally sat in our car the whole time they were moving so no yelling could of happen Adam hates his job so maybe chat with him
We recently used two men with big hearts to help us with our move. I’d say over all it went smoothly. They were one hour late, due at the house for 11 but having called us at 11 to say they were late as they needed gas and would be 15 later, only to not show up until 12. We called and were told we would have half an hour off price which was not done - poor customer service in my opinion. Having been N hour behind it left us leaving at 4 and in rush hour from Burlington to Binbrook. In addition they left items at our old property without letting us know. It would have been fine had they told us they weren’t on the truck but we only found out after they left and I did a walk through and saw many things left behind, leaving me to have to leave the items at my neighbors and go back. They were decent guys, took care of our items and it got it done in 8 hours but I think the things I’ve mentionned above are worth noting for someone to be aware of going forward should they decide to hire them.
I had a great experience with Two Small Men with Big Hearts! From the time I contacted them for a quote to making arrangements for the move with Andrew- he was extremely helpful and knowledgeable. To the moving crew who came to do the move. Jared, Chase and Dylan were all friendly and well mannered. They were efficient and got my move completed in less time than I thought! I would definitely recommend Two Small Men with Big Hearts and if I ever move again I will use them again for sure; they made moving a breeze and far less stressful!
Heartfelt appreciation for the exemplary service received by Jesse, Adrian and Austyn in moving my mom out of her family home. The care that was taken by everyone involved from the initial inquiry and quote through to the end of the day was truly exceptional. The level of service from wrapping fragile treasures and disassembling/assembling furniture was unparalleled. All COVID-19 safety precautions were undertaken which was much appreciated. The guys were extremely efficient in their use of time, making it seem effortless. It was a real pleasure working with the movers throughout the day. Both my mom and I highly recommend the use of Two Small Men With Big Hearts Moving Company for any of your relocation needs. Thank you! Kerry and Joan
Very courteous and efficient young men. The service was great but I do believe the scheduling could have been handled a little more efficiently. All in all a good experience.
Will and Adam recently moved us out of a 3 storey walk up. They were extremely polite and walked very lightly. We were very impressed with their speed and service. Highly recommend.
These guys are good. The manager was always helpful even though I kept changing the date. The guys were polite and skilled. I have a broken hip and they helped me when I needed it. Every time. They make it a breeze. I can recommend them highly.
We hired Two Small Men with Big Hearts for a recent move in the Hamilton Area. From the beginning they were accommodating and professional on the phone through the booking process. Due to COVID they requested photos which I provided a virtual tour link for them to quote. He provided several options for pricing based on projected time lines. He gave tips on things we could do to keep the cost down which was a pleasant surprise. On the day of the move the crew showed up on time and got right to work. They were hard working and diligent with our belongings. The move went smoothly and they were a huge help with unloading and actually putting things away in storage spots like under the stairs which would have been a lot of extra work for us. The final price came in almost exactly as the quote had predicted. Overall they were a pleasure to deal with will 100% be recommending them to friends and family.
Moved baby grand along with upright piano from one house to another in Ancaster ontario. The guys took the job last minute & provided excellent service with a smile! I highly recommend to anyone!
I called last Thursday morning with an urgent move and had the most positive moving experience of my life!!! Our movers were Dean and Mike and Greg coordinated the move. Not a wall was scratched not one piece of furniture was broken or damaged. A load of stress taken off!!!! Thank you so very much.
I decided on this company in the first place because they were the only ones that called me to follow up after I got the emails for the estimates. Their customer service was great, and Mary was very friendly and helpful when I booked the move! Once we got to moving day, the crew arrived exactly when they said they would and got everything done quickly, efficiently, and carefully. They were also very friendly and personable, and they made everything go really smoothly. Everything went really well, and we were able to move into the new place a lot more easily than I ever would have thought possible!
We used Two Small Men with Big Hearts Hamilton for three (3!) moves in less than six months. They have been excellent: on time, friendly, fair, helpful and really capable. Dave & Brandon were tenacious and expert in all the twists and turns in our new house & staircase. E.J. did a ton to give me peace of mind in booking all the dates and locations where we had to shift our belonging to and from. Andrew even showed up for extra muscle when we needed him, last minute. Great company with a team of good people that seem to work really well and professionally together. I've used more expensive movers and not felt satisfied by either their work ethic, interest in doing a good job or billing. I'd highly recommend these guys across the board.
These guys were unbelievable!! They worked so hard, were personable, and extremely polite. They never complained once the entire day. They were fun to chat with. They did not damage anything and took such good care of our furniture. I was blown away with the day. They took away so much stress of the big move that I could not have been happier. I will use this company again and have already been telling all of my friends and family. Their pricing was also a lot cheaper than most other companies I got quotes for. You will not be disappointed with this company! Highly recommend!
Great experience moving from our townhouse to a backsplit. Nathan and Adrian were so polite and efficient throughout the day despite the hot, humid weather. They were prompt, reliable and got the job done in good time.
Called left message and no one got back to me. I wanted to move a piece of heavy furniture from an upstairs bedroom to my garage. I think they just didn't want to do such a small job. Its too bad since small jobs can lead to bigger jobs in the future and also references.
Two small men worked together with my family for two moves over a one month period. Each time they were courteous and cautious with our cherished memories and furniture. Everything was well wrapped and nicely secured. Their hard work made both moves simple and easy on our family. Thanks guys from the Burlington and Hamilton, you may be Two Small Men...but you do have big hearts!
Both Adam and Michael were super accommodating with the move of my mother in law from London to Tillsonburg. Both men worked very hard and were extremely friendly and personable. Thanks again for a stress free Sunday :)
Huge thanks to Davon and his guys for the great work they’ve done. Super punctual,efficient,fast and friendly.=) I’d definitely/highly recommend Two small men and big hearts to everyone!
This company is the only one I will use for moving. Over the course of 3 years I have used them twice, and will use again in a month (it's a hobby :). The office staff communicate clearly and in a timely manner, and as for the movers, Jesse and Andrew are the BEST team - knowledgable, thorough, fast and super friendly. Special shout out and thanks to them! If you are thinking of a move - don't hesitate - call Two Small Men with Big Hearts. You will not be disappointed.
These guys charge way too much. Mind you…we were looking for a pretty simple one-item job. Maybe they quoted so high because they really didn’t want to do it. ????????♀️
Fast and efficient. EJ was very accommodating on the phone. He walked me through everything and was communicative. Movers Aaron, Mike and Chase were bubbly, friendly and super helpful to me. Would recommend, and would definitely hire again!
Booking with Two Small Men was the best decision I could have made for this move. The office staff were quick to respond and very informative. Will and Adrian were incredible movers. They were respectful, cheerful, efficient, and took exceptional care of all my belongings. This company was awesome to work with, start to finish!
My partner and I are so glad we chose to go with this company. Dan, Conrad, and Wilson were punctual, friendly, efficient and handled all of our belongings with care. Even when we had a piece of furniture that proved to be a little difficult, they were patient and got the job done. We will be moving again in a few years time and undoubtedly will be calling TSMWBH. Next time we will move further than across the street ????.
I highly recommend this wonderful moving company. The three gentlemen that helped facilitate my move were outstanding and worked very diligently to ensure the safety of my belongings. They were extremely efficient and I am very pleased with my experience.
Amazing! The movers we had Tanner and Adrian were amazing. Super fast and friendly will definitely be using this company again. Thanks for making our moving experience less stressful.
If you need movers don’t look any further From the start this was a great experience. We’ve hired a few movers and had both good and bad. These movers are a dream. The customer service was excellent from the office staff and the movers. They clearly know what they’re doing. The staff coordinated with us perfectly. The movers were champions. They were professional, on time, and very good. They were so quick! Which is great when you’re paying by the hour. They all respected covid protocols were very friendly and seemed to enjoy themselves while doing work I would be complaining about. We hope to never move again but if we do, we know who we’re calling.
moving is stressful but Warren and Aaron made it less. great team and amazing knowledge of how to get furniture out and into my new space. Used them 20 years ago, used them a week ago and will use them in the future.
We moved yesterday. The calls to set up the move were easy and friendly. Mike and Mike came by for an in town move. They were courteous and careful. This was our first time using movers, and I honestly do not have enough good things to say about this experience. Thank you TMWBH and especially Mile and Mike.
We were both very happy with the professionalism and quality of the moving team. Jesse, Adrian & Ty did a great job quickly helping us move, the team although charged by the hour made to sure to carefully, and swiftly move our belongings with a half-day between homes. I would recommend and use their service again.
Tanner, Justin and Adrian made the daunting experience of moving bearable. The three of them worked cohesively together as a team, and always asked one of us if they weren't sure about something. They were prepared with a solution when something didnt quite fit where we wanted it at first. Three Small But Mighty Men With Big Hearts ❤
Andrew and Jesse were absolutely amazing with our move! We were moving into a three storey townhouse with steep stairs and they didn't bat an eye. Professional, clean, and organized.
Very easy company to work with. Clear and reasonable rates, no hidden fees. The guys who actually did the move were friendly, fast and efficient! Highly recommend Recommend them!
Outstanding team!! Andrew was amazing to deal with in every aspect of the move. Devin lead the team of movers and I could not have asked for any better. They worked tirelessly and professionally. The price was excellent and I would recommend again and again!!
Dean and Brandon moved my mom today and were absolutely fantastic. They are respectful, kind, careful and very effecient. They do indeed have BIG hearts. Thanks guys! ❤
Buyer beware! Terrible experience with this disorganized business. Owner asked for a $100 deposit to hold the date and then said we never gave a deposit. The deposit was never recorded on the invoice and wasn’t deducted from the total amount owed like the owner stated It would be during our quote. When sent emails with proof asking for a refund, they were ignored. Called and asked to have the money refunded and was told I would get it right away; days later and still waiting. Movers weren’t able to figure out how to get a cabinet out of the basement. They had to put it down and stop trying because they were “too tired” from their 16 hour work day the day before - I’m paying $200/hour for tired movers?? I ended up figuring out how to get it up the stairs and having to rent ANOTHER truck to move it myself. Movers also lost a chair seat, so it’s now unusable. Way to go making a stressful experience even more stressful. Move along, and find better movers!
Just wanted send a BIG thanks to Nathan, Bryan and Mike M!! Today went flawless. I still don't know how you guys do this everyday! Mike, your skills at Tetris inside that truck was impressive! Thanks again for your hard work!! The Jones
I hired them to move some items to my home in Toronto from my mother's apartment in Brantford after she passed away. I have moved all over this country using "professionals," and never have I had an experience as pleasant and perfect nor have I given a service, product or supplier 5 stars but these guys have their short-haul game dead on. They even came within $45 of the low-end of the quote. I would not hesitate to use Two Small Men with Big Hearts out of Hamilton again.
We used this company for our recent move and they were great. The movers showed up 5 mins before they were supposed to start working and went over everything they were to take. They were friendly and very efficient. I would definitely recommend them. We also found the hourly rate to be more than reasonable.
If I could give zero starts I would. While the movers themselves were professional they accidentally dropped my washer down the stairs. The owner has been terrible to deal with and won't pay to have it replaced. On top of that there is no Ontario head office and the west coast head office doesn't even know how the Ontario structure works. It has been an absolute mess and still two weeks later, I am without a washer. Even as a national company, there is no accountability to their name. I would have been better off doing the move myself.
I moved from Hamilton to Guelph with the help of Two Small Men w Big Hearts- the movers arrived on time and were efficient, effective and friendly. My only complaints were that I did not receive a confirmation call from Two Men prior to my move. I did call the company the day before my move and left a message. The team did call me back and confirm my move an hour before the movers arrived. Additionally, it was a rainy day when I moved and the movers did track some mud and dirt onto the carpets of my apartment. I would still highly recommend Two Small Men!
I have just used this company for the second time. Today Aaron and Brandon were the lads that came to the rescue. We moved from one city to another on the hottest day of the year, or so it seemed to me. These two guys were so nice and never complained once about the heat even though we were all sweating like crazy (and I did not do too much more than point). This company hires great guys and I think they must treat them well because both times we have have used them their men have been super positive and so easy to deal with. Today they even helped me rearrange a few things that were not part of the move and not only did they NOT whine about my asking, but they were really eager to help me and make me happy. This worked! I am! Thanks fellas, for getting us here, see you in a few weeks for the final leg of this journey! Laura
We could not have been happier with Dakota and Austyn for our move on January 9th! They remained calm, professional and reassuring throughout, handling our apartment-to-apartment move with ease! We were so worried in the run up to the move but it was the smoothest experience possible thanks to the two of them. I will be sure to recommend them to anyone, and please pass on our utmost thanks to Dakota and Austyn for being so awesome!
Andrew and Will were great! They helped us move cities and were courteous and professional. Thank you for hard work and muscles.
My family and I just used this company for our move and we could not be more pleased. We had a huge move as we had lived at our home for more than 20 years and had accumulated a lot of stuff but the movers were absolutely amazing. Devon, Dave and Adrian not only kept themselves entertained throughout the day but also kept us entertained as well. They were extremely quick, efficient and careful with our belongings and didn’t even come close to damaging any of our belongings or walls considering how fast they were moving things in and out of the houses. Would definitely use again and would definitely recommend!
I’ve used moving services before, but never have experienced such a hassle-free move as the one yesterday! My three movers (JARED, ANTHONY and CHASE) arrived a few minutes ahead of schedule and made fast work of loading the truck, drove promptly to my new home and then unloaded all my items up a 3-storey walkup with smiles and positive attitudes. They even went above & beyond in noticing some security concerns and recommending local eateries for dinner before I tackled my unpacking. I highly recommend your services for efficiency, value and a company that keeps on top of things, before, during and after the move. A highly stressful time made all the much easier with your assistance!
Just used Two Small Men with Big Hearts Moving this past weekend. They could not have been more professional, kind and accommodating. The two gentlemen who moved me were fantastic. I would highly recommend this company - they made moving (an unpleasant task at anytime ) pain free.
This was my second time using Two Small Men Moving Co, and each time the service was exceptional. I have moved 5 times in the past 5 years, and I have had some bad experiences with companies where we ended up doing more work than the movers, and still paid an exorbitant amount. Thankfully I found this company for my last two moves, and I'm beyond grateful that I did. They made the moving process as painless as can be (and I hate moving with a burning passion). In this most recent move, Jesse and Dakota were amazing; they were tirelessly hardworking, friendly, and patient/understanding when our appliance delivery interrupted the move. Even with this interruption, they still completed the move in a timely manner so that we could spend the rest of the day enjoying our new home. I would highly recommend this company to anyone and everyone. Thank you guys!
Chase, Ben and Mike were on time, quick and efficient! Very personable, pleasant, capable, ready to work and accommodate our requests. They worked hard and got it done. Even helped carry what we had packed in the car. We really appreciated their effort and work ethic that day. Moving is always so hard on the nerves. But we quickly felt comfortable these men would get the job done and they sure did! Big thank you!!
Was an easy process from booking to paying. Andrew was great to work with and provided all information needed. Pricing was very reasonable and no hidden/additional costs, which was great! Moving day was great. Team showed up on time, they were careful and quick with moving all our items. Appropriate sized truck was used - only one trip was needed! Ben and Kevin made a fantastic team of movers! Highly recommend this company for your next move!
Mike and Dave were absolutely incredible - easy, painless move from one big house to another. Extremely friendly and professional. We definitely recommend their help with any move!
The good: Crew of three, competitive rate, very friendly, professional, handled all items with care, let us help where appropriate to reduce time/cost, operations manager followed up regularly, straightforward bill, no surprises. The crew helped move some items left over at the new place. The OK: Third man didn't show up, move started a bit late. Operations manager sorted it swiftly and gave me a credit on the bill. I was asked to sign some documents right before the move, and my head was already spinning with all of the things to do, not a good time. I suggested that they get this done in advance for future customers.
Adrian and George are great guys, very hardworking, nice and humble. They were very efficient with the moving and skilled enough to complete the moving in short time. Looking forward to call them again for our next move. Highly recommend to our friends and family.
Dakota and Jeff helped move belongings from three different places to my new house. They helped move everything quickly and professionally. They were very helpful, and capable; moved couches, box-springs, heavy desks, and electronics
Our company hired them to move our office as well as our house! They sent three men Richard, Dave and Adrian and they were all AWESOME! Super friendly and responsive, they took direction very well and worked in a timely manner. They were great company to have for the two days we had them. They also did a great job of keeping small parts together and everything well wrapped and protected. Overall 10 stars if I could give that many.
I recently hired Two Small Men to help my mom move. Booking was easy thanks to excellent communication from Kyle, EJ and Andrew. And I'm told Wes, Mike and Payton did an excellent job on moving day. They showed up on time, treated her belongings with respect and hustled to load/unload the truck. The hourly fee was fair. We had a great experience and highly recommend!
We had a great experience with management and with the movers of Two Small Men With Big Hearts! They were very professional to deal with on the phone and by email to set everything up. We were very impressed with all the guys who moved everything as well! They were friendly, efficient, very careful to wrap or strap everything, use blankets, secure drawers and protect table tops, and were so careful yet quick. There is absolutely no way we could have done what they did, and it was worth every penny! I will recommend them to anyone moving, and I would use them again (except we hope we don't have to as this is hopefully our forever home!). Thanks very much to you all for making our move less stressful than it had to be!
I highly recommend Andrew and chase! Both men where on time professional and took extra care with all my items. If you are moving anything call this company they have the beat service and prices in town. Thank you again guys for all your help.
We moved from a one floor bungaloo to a 3 story new build and from start to finish this moving company was awesome! From booking our pre-move walk-through to the emptied truck at end of moving day the employees of Two Small Men with Big Hearts Moving Co. were efficient, curteous, helpful and friendly. It was easy to trust our furniture and breakables to them and we were really impressed by their care and professionalism. It took half the amount of time we anticipated and we are very grateful to Chase, Ben and Aaron for all of their hard work and dedication to getting us moved in without a scratch! They were efficient, polite and caring, and the entire experience is well worth the very reasonable mid-month hourly rate for 3 very exceptional movers doing an amazing job! My husband and i will definitely use Two Small Men with Big Hearts Moving Co. In the future!! Thanks again Supermen!!!!
I have used this company 3 times. Each time the movers have been: on time, courteous, knowledgeable, professional, worked on timely manner. I would definitely recommend this company and would use them in the future. I would also like to mention the office personnel was pleasant and very efficient. Great name for this company !
Aaron, Anthony and Chase were great and really helped make our move go a lot smoother and quicker. They were really fast, and handled our belongings with care and professionalism. Even when one of the glass tables broke, they were professional about it and gave us the opportunity to claim damages easily. Will highly recommend 2 Small Men to anyone looking for a fair estimate and move!
We hired a crew from Two Small Men to move my mother-in-law here in London on September 15th. The crew was friendly and very efficient. They listened to our instructions and were careful to handle her fragile items with care. And I've never seen anyone wrap furniture as quickly as these guys did! I would highly recommend Two Small Men for any local area move.
I had such a great experience with this company yesterday! The two guys (I wish I could recall their names) were fantastic. Extremely polite, very professional and quick. They wrapped up anything that needed it to avoid damage, went way above and beyond in terms of effort (they did everything possible to get a huge couch into my basement- it didn't fit, but not for lack of trying!) One of them even noticed what may have been a gas leak at the side of my house during the move. I called the gas company and turns out he was right. So glad he caught that! Nothing but great things to say about the company and the guys. 100% recommend.
I can’t say enough about my moving experience with this company. These men went above and beyond to make our move as seamless as possible. I can’t thank Andy,Jesse and Adam K enough for their professionalism and helpfulness. Bryan Bateman
I cannot say enough good things about Two Small Men With Big Hearts Moving. They were kind, professional, courteous and took all of the stress out of my move. Their packing team did a great job, I truly did not have to lift a finger. The move was super smooth. The crew was so pleasant to work with, it made moving fun! I would definitely use them again.
Great work, friendly service would definitely use TSM again for future moves. Hats off to the team: Andrew, Ben, Devon, Brandon and Aaron. Everything went smoothly and efficiently.
We used Two Small Men for our recent move and couldn't be happier with how everything went. Anthony and Jay were on time, professional, positive and genuinely nice people. They were very careful with our items, but still managed to move everything in lightning speed! They even put the bed together for us so all we had to do was put in the screws. The rate was also much lower than what we were quoted from other moving companies. I would recommend them to anyone!
Excellent service from beginning to end. Laurie was great in estimating our needs and timing the move to take into account the double closing. The three movers arrived on time, were super pleasant all through the long day and made sure that everything was well protected and loaded so that nothing got broken. Our second move with this firm and would use them again without hesitation
Now that I am partially settled in my new home, I wanted to let you know how > pleased I was with your company and especially the two professional movers > from London, Ontario that I had on April 19th. They did a great job quickly > and with care and very professionally!!! Please pass along my thanks and > appreciation for their hard work. I couldn't have done it without them. >
Nathan and Mike M. came to help us move today and were great help. They very quick and efficient in moving all of our items. Very courteous and excellent at their job. They did a great job at moving a couch which really didn't fit in our apartment. Would highly recommend this company to anyone moving.
Myself and our family would like to thank Devon, Andrew and Anthony for being so amazing. They made our move stress free and smooth. I would reccomend this company to anyone. What a great way to start our time at our new home. Thank you Two Small Men With Big Hearts.
We had the pleasure of working with Devon, Ben and Anthony in a recent move on December 4 2020. The team was extremely impressive with their efficiency, the care they took to wrap and blanket furniture, some of which are family heirlooms. This is the third time we have had this company, Two Small Men with Big Hearts, conduct moves for our family. Each time, the team assigned, all different, were extremely knowledgeable, friendly, efficient and careful in their work and a pleasure to have in our homes. We have recommended this company to our real estate agent and will also highly recommend it to friends and family. Thank you for a very positive and successful experience!
Brandon and Arron were really great. Har working and very careful with our items. They were very friendly and professional. Great job by them and the staff at the office
You get what you pay for. Cheap but cut corners packing. Didn’t use adequate packing materials or clothing boxes. Crammed all our clothes, including work suits, into boxes so everything is unbelievably wrinkled, used our own linen to wrap breakables which we didn’t know so things fell out when we unpacked, put framed artwork unwrapped in my kids toy bin and the glass broke. Shocked nothing valuable broke. Wouldn’t recommend or hire again. The only reason I gave them two stars is I knew they were cheap so shouldn’t have expected much.
I contracted Andrew and Jesse from Two Small Men With Big Hearts Moving Company for a short move one day in October 2021. Unfortunately my plans for that day didn't go as I had originally planned. However, these guys were so great ! They …
Fabulous experience today! Aaron and Brandon owned it! They were quick, careful, helpful and friendly. They showed up on time and finished undertime. Couldn’t have asked for a better time! Thank you Would recommend: Will be calling again!
I booked this company for my move on June 30. I had a great experience for several reasons: 1. Due to a scheduling conflict, instead of 2 people I was assigned three at a discounted rate to make up for having to delay my move time which was more than I would have expected. 2. The three young men who showed up (Jared, Dylan, and Chase) were prompt, friendly, professional, and efficient. They came prepared with all paperwork and tools, they asked if I had any questions, they took health and safety seriously (this is important to me), and overall were just fantastic to work with. I really can't say enough about them. 3. The supervisor/scheduler that I worked with, Andrew, was also very friendly and helpful and overall really great to work with. I would definitely use this company again if I needed moving services. This was a really great experience.
Two Small Men With Big Hearts is an Awesome Moving Company!! Extremely professional, kind, calm and courteous from start to finish!! I was Extremely impressed with Sean and Adam!! On time and packed the furniture perfectly!! I moved from London to St. Thomas! Sean and Adam nailed it! I can't Thank them enough for their hard work and effort!! It was simply an Awesome experience!! Zero damage and everything is where it is supposed to be! Sean and Adam maneuvered some seriously heavy furniture up around tight corners like Champs!! Wow!! Thank You Very Much!! Greatly Appreciated Guy's!! All the Best!! The price was Amazing too! I Highly Recommend this Company!!
Moved from Hamilton to Toronto with the help Nick and Mike M. Made the experience incredibly easy and streamlined. i can't stress how helpful the two of them were. Incredibly fast and very friendly. Would definitely recommend them to anyone looking for excellent service.
It's difficult navigating anything during a pandemic but try moving a music library from one rehearsal space to another. Thanks to Two Small Men with Big Hearts Moving our choral group was able to tackle this with a minimum of effort. From our first contact with Andrew fielding all the questions and quotes to our scheduled moving date, all was handled very professionally, questions answered quickly and schedules finalized to accommodate our group's needs. BEN, DEVON and MIKE were an awesome team and made quick work of loading, transporting and unloading 50 years of accumulated music and archived memories with care, respect and with great humour and attitude!
Had Devin, Mike, Brandon and Ben move me today and I was extremely happy with their service. I had gotten 3 quotes to move out of our 5 bedroom house and Two Small Men were a little bit more expensive per hour than the other companies but these guys were quick, efficient and very friendly. The guys moved everything out of my house including disassembly of 2 beds and a crib and had everything in my new house in 4 hours and 45 minutes not including the 45 minute drive. In the end the extra 50 dollar an hour charge was well worth it since other companies told me to expect it to take 8 to 10 hours to move a 5 bedroom house. I will be recommending these guys to everyone I know.
The movers were very kind and made a stressful situation much easier to deal with.
What can we say.. amazing! The two young men who facilitated our move are 5 star employees!! So efficient, pleasant and helpful. They made moving fun. Thanks guys.. we will be forever grateful Chuck and Marie
Brandon, Dave & Chris...thank you! Such an awesome team. They were all very polite and professional from start to finish. Definitely would hire them again.
Brandon, Ben and Anthony were excellent. They were great at problem solving tricky maneuvers of furniture, packing items in a safe yet wise use of space. They were very friendly, pleasant and professional. I would recommend them to anyone needing their service.
My move with Ben, Devon & Aaron as my team on my relocation was excellent. Their work ethics were amazing and not once were they idle in the loading or unloading of the truck. There was not a scratch or dent in anything including the walls in both places. Thank you for the care of my belongings. I will recommend this company & team to any one making a move either local or to another city. Job well done.
I just moved today! I got a call for when they said they were coming. They came and were efficient! David and Marcus were so professional, amazing customer service, handled everything carefully! They didn’t waste time and made sure the move was fast and efficient. They even shovelled and salted the pathway for me. I would recommend them to anyone if you needed to move!
Aaron, Ben and Mike arrived promptly and efficiently began to organize the move. All items were carefully removed and loaded on the truck. The event was very quick with no drama. Very kind and courteous with definite positive attitude! Will highly recommend.
Devon, Chris and Andrew were absolutely fantastic!! The were friendly, efficient and fast. Our move went smoothly and quickly and we are so grateful for the excellent service we had with Two Small Men with Big Hearts. We would highly recommend them to anyone who wants a stress-free move! The Mack Family
Wow what an amazing experience we had! My boyfriend and I had the pleasure of having Aaron, Mike & Jared as the team that was handling our move. They were on time and got started RIGHT away. The most friendly and down to earth men you could ever meet. If you have the chance to request that specific team I really would recommend them. They work well together. My boyfriend and I had a relatively small move but I was still shocked on how quick they moved. Wasted no time. I also had my piano moved. They were very gentle and had a plan of action before proceeding with the piano which I truly appreciated. I had a few requests and they listened and did it without question. They triple checked to see if we needed anything else done by them before leaving. We had a wonderful experience with Andrew as well who was behind the scenes planning everything out. I could go on with our wonderful experience. I will recommend this company to ANYONE who's moving. And this will be the only company we will use here on out. Thank-you again to Jared, Aaron and Mike. Sheldon and I wish you nothing but happiness!! Kailyn & Sheldon
This was such a great experience! From a smooth booking process with Mary over the phone and through e-mail, to the amazing moving team of Tanner and John, this moving company was two thumbs up all the way. They arrived exactly when they were supposed to, giving me a heads up call when they were on their way. The two very friendly men worked extremely fast for me, I can't believe how well done and quick the move was! I was in my new place with all my things by noon! It was a very nasty rainy day and my my building had a huge puddle in front of the loading area, the poor guys got soaking feet but continued to smile the whole time. Can't say enough good things about this company and these two movers in particular. I will 100% be using them when it comes time to move again.
We googled Two Small Men with Big Hearts and decided to go with them. Our decision was based on the certification logo appeared next to the company logo. I spoke to the company owner first and then to Andrew , the office manager. After assurance from Andrew, we received the quote and go with them ($150/hr). I believe this was the best decision we ever made when it came to hiring movers. We have moved many times across diff municipalities. It snowed heavily 2 days back. Then I hurt my back. Two nice young men showed up on time: Ben and Aaron. I truly believe they were God sent. In next 2 hours, we encountered many challenges while moving out. Out of 2 elevator, 1 broke down. Then building superintendent started creating problems and refused to open moving room/door. Yelling at the movers. Poor Ben had to move his truck multiple times finally away to the side road. I honestly thought that we will never be able to complete move out today. I held the lobby door with one hand & bad back while Ben & Aaron moving out furniture. This was the day me and my wife will never forget. How building management at 45 Barlake Ave, Hamilton, made our move a hell. I strongly suggest to hire Two Small Men if you are: senior citizen, your parents moving, can't lift heavy items, suffering from arthritis like me, or you just need decent movers with human touch who are not there just to make money. Horrrah to Ben and Aaron!
We were all so impressed with Two Small Men with Big Hearts Moving. From booking the move with Dorothy right through until the end of the move. Jesse, Austin, and Wilson were excellent movers, as well as professional, polite, respectable and enjoyable. Thank you!
Great experience. Help was timely and professional AARON, CHASE and DEVON did a fantastic job!
We were disappointed in our previous movers (late, complaining and unwilling to move certain appliances) so tried Two Small Men. The difference was incredible. The office was in contact with us right away and sent someone out to do a quote the next day. The movers arrived on time and were happy and friendly. They were incredibly fast but careful and considerate. They helped reassemble large pieces of furniture, swept up and organized our garage so we could walk through more easily. They did an amazing job for a reasonable rate. 100% would recommend and use again.
Andrew P and Jessie were absolutely awesome! Quick, careful and respectful. No damages and they were positive to deal with. Super fast and they know what they are doing.
I have used 2 small men with big hearts moving twice now and would highly recommend them to all. My movers on my recent move were Devon and Aaron. They exhibited kindness, compassion, extreme care with my belongings, tireless energy and a fantastic work ethic. There was an unfortunate happenstance upon arriving at my new residence in which Devon received an absolutely unjustified verbal attack from 2 women at the rear of the new apartment. These women had absolutely no idea what they were saying or talking about. Devon received the brunt of the woman's irrational banter as Aaron was still in the cab of the truck. I still commend both men. Devon remained very calm and professional throughout the encounter. Aaron and Devon continued my move as if nothing had happened. Great guys. Great company
This is the worse company ever to hire. Their name should be two men with black hearts. They are unprofessional and rude. They work so slowly. They will break all your furniture. They will damage your home and they don’t even care. They do not know how to move furniture. They do not pack your things. They will complain about their job. Their truck is unreliable so if your lucky you will get your belongings. The owner is unreasonable, abrasive and rude as well. Never hire this company if you want your belongings in one piece. If I could give zero stars I would.
This company is the best I’ve ever dealt with, extremely professional and knowledgeable. I was blown away by the gentlemen that moved me. Cory, Adrian and Gustavo were amazing, speedy and friendly. I was so stressed out but they put me completely at ease. I highly recommend them. Thanks again guys!
We had a great experience moving with Two Small Men with Big Hearts Moving. Very clear communication was provided by Andrew prior to the move date. On the day of the move Aaron, Mike and Chase were extremely professional, careful and quick with their work. I would definitely recommend this company to anyone looking for help in the future with their move.
Andrew and Jesse were very professional , fast and efficient with our move for my mother-in-law. They answered all our questions and were cognizant of the needs of an older person. Well Done, Jesse and Andrew!
Not wearing masks... disregard for people's safety
Devon and Wes were my movers and they were absolutely fantastic. They were professional, respectful of my items and personable. I strongly recommend both of them! My experience with Two Small Men with Big Hearts was great.
We recently used Two Small Men with Big Hearts in Hamilton for our move. We were thoroughly impressed with their professionalism, they were prompt, efficient and took great care with our belongings. A big thank you to Tanner, Adrian and Justin, you guys were great.
We called 'Two Small Men With Big Hearts Moving' on short notice. We realized that we needed some help while in the process of moving (some participants discovered that they are not as young as they used to be). Luckily a few guys were available due to a cancellation and were on the site within half an hour. Circumstances played to our favor. We were impressed with the service: fast, diligent and efficient. Thank you! However what impressed even more was the fact that they didn't take advantage of the situation. They charged a fair price and worked hard to help out a client in need. We did call a number of other places in Hamilton and they were asking 900+ for two hours of work because it was last minute. We highly recommend the company. They have a great reputation and it is well deserved!
Andrew and Jesse did a fantastic job to move my mom's and my stuff to my new place. They tied up quite a few loose ends for me. It was really a painless moving experience on my end. Considering the amount of stuff I had to move and the out of town long distance my new place is located, I'm really satisfied with how efficient and professional they are. I'd definitely recommend Andrew and Jesse to be the movers to whoever in need of help with moving. I also had easy responsive and clear communication with Two small men with big hearts through email and phone. Transparent pricing, good quality, top moving company in london.
We had a great experience with this company. Chris and Dave were professional, courteous, and efficient. We were very happy and would recommend Two Small Men with Big Hearts Moving to anyone looking for a good moving experience.
From my last minute call this morning, for some store fixtures to be moved, to same day delivery (within 2 hours of my initial call), the fellows went Above & Beyond! Fast, reasonably priced, professional and courteous. I can't thank them enough. Shout out to Devon, Ben and Anthony! Thanks so very much!! I'll definitely be contacting these gentlemen again for future moves! Highly recommended seems like too little praise. Definitely give this Wonderful company your highest consideration for you moving needs!!
Devon and Aaron arrived on time and ready to go. The efficiently and professionally moved my belongings to my storage and new home. They were pleasant to deal with and respectful of my property. I’d hire them again with not issues.
Andrew P and Jesse were such an incredible help! They delivered a truck FULL of donations to Children’s hospital and were super helpful and cheerful. Thanks again guys!!!
There was no problem with the short notice they were given. They were prompt, careful, polite and friendly. Moved an antique dining room set to another city and set it up there. Everything was included in the quote we were given, including mileage. Excellent service!!! Would most definitely recommend this moving company to anyone. 10/10!!!!
They showed up on time and were courteous and efficient. They all worked hard and had very pleasant attitudes. It was a smooth and uncomplicated move. Thank you
Absolute pleasure to deal with. Moved my stuff out into storage with only a couple days notice. Team did such a great job, I hired them to move stuff into our new place. Movers were friendly, energetic, and careful. Office was communicative and accommodating. They even sent one of the supervisors down when an oddly manufactured piece of furniture needed special tools. With all the stories you hear about nightmare moves, I couldn't think of a better company to trust with your next move.
We had Andrew and Jesse helping our moving and they were fast and efficient, even some of our furniture are even sturdier than before after their touch. Thank you!
The movers were efficient and quick. They were friendly and personable.
Ben, Devon and Dylan did a great job with our move from Stoney Creek to London, they were on time, quick to load and unload and were very professional.
Mike and Dave were professional, efficient and pleasant to work with. I recommend them and would use them again.
I was very impressed on how fast and professional the two gentleman were with my move they were friendly and quick... Andrew and Jesse will be my team to move me next time... wonderful experience ...
Very positive experience with this company, very friendly, helpful and efficient. Dan got everything set up with no hassle at all and Brandon, Steph and Alex did a great job with the actual move. Need a moving company? These are the guys you should be calling!
Anthony, Mike and Dave were awesome!!! Our move actually came in under budget. I waited outside while they moved all the boxes from the house into the truck before I knew it they were ready to go. Same “before I knew it” situation they were done. Awesome, professional and humorous. Lol Thanks guys for doing such a great job. I’d use their services again in a heartbeat.
Thank you for your assistance. Highly recommended for your moving needs.
I was quite please with the professional service I received to make my move with the least stress. Mike and Aaron were very pleasant and quick with my move out of my condo in May and then I had them both again for my move into my new condo in September. The move in was not easy for them as there were no elevator available. It was quite an ordeal for them but got the move done in a timely manner. Thank you both for a job well done!
Dave and Chris arrived on time and introduced themselves before they did anything else. They moved my mother's belongings with care, skill and efficiency, even that beast of a sofa bed lol. My experience with these two gentlemen leaves me with only good things to say. I would recommend this company to provide you a stress-free move.
Devon, Brandon and Aaron did a great job on my move today! Very fast and efficient and professional! Would use them again!
Devon,Ben and Anthony are very professional n great team. I purchased 2 storage lockers and they made their job harder n packed it all into 1 locker which I greatly appreciate. Super nice guys. I have told everyone about the great service I received. An we will Def be using this company when our house is ready to move into. You guys r top notch. Keep up the great work.
I recently hired this company to move on feb 16. I would like to give a higher rating because the movers Devon, Aaron and Adrian were amazing. Great guys, very professional they knew exactly what they were doing.During the move the hardware to my refrigerator door went missing rendering my refrigerator useless. I’m pretty reasonable. I get that things happen, somehow in the chaos the hardware went missing. My issue is the poor follow up, lack of communication and assistance from the owner/main office. I cannot count how many times I have called inquiring about the missing parts always being told someone would get back to me. No one EVER did. I even called and left a message that I have found an appliance place that will order me the missing hardware could the moving company reimburse me. No response. On top of all this I moved my moving date from Saturday to Sunday at their request. Because of bad weather and they had fallen behind with their booked moves so I accommodated their request. I was told I would get a $50 off my moving bill for doing this. I didn’t get that either. Disappointing
Fantastic experience! So professional, fast and careful. Andrew, Will and Adrian were amazing and I would highly recommend them to anyone!
I've used Two Small Men with Big Hearts Moving for several moves over the past two months, the employees are fantastic, the service was great the cost was reasonable.
The crew was fantastic. They were polite, efficient and careful. They moved us in less than the quoted time. I only took a star off because communication from the office was not great. I was impressed by the video chat consultation though. I contacted 5 different companies and they were the only ones to offer that. I would definitely recommend them to a friend.
Brandon, Dave and Chris were an excellent team - they went above and beyond to get our move done in record time. They were helpful, cheerful and courteous. We will absolutely use this team again.
We used Two Small Men With Big Hearts Moving Company over the weekend to move to our new home. Dakota and Timmy moved our furniture and we couldn't be more pleased with how it went! I didn't know that moving could be fun until the fellas taught me otherwise. If I could give 10 Stars out of 5 I would. Genuinely the most lovely moving experience I've had. Incredibly professional and very efficient movers, and they were very kind and courteous by putting carpets all over our new place so they wouldn't bring in snow/dirt. Our furniture was moved safely & quickly - thank you Dakota and Timmy! You guys are the best!
Excellent Service .. would definitely recommend this company!
What a great experience. Moving can be so stressful even when you are very organized. We moved the friday of the holiday weekend and Adrian, Marcus and George were punctual and professional, and very hardworking. They were organized and took great care in everything they moved. Thank you so much!
I had used two small men with big hearts before and my experience was great. The guys where nice thoughtful and treated my stuff with respect. They moved it faster then I thought possible as well. So when it was time to move I called them again and i wasn't disappointed at all. Same kindness and respect for my belonging. And yes it was 2 different guys. So I would truly recommend that if you want great service and respect for your belonging to call Two small Men With Big Hearts
Devon, Brandon, Mike and Ben did an excellent job moving our belongings to our new house. They were fast but efficient and treated our stuff with care. They didn't break a single thing, they took apart and reassembled our beds and dining room table, they wrapped our large furniture well for added protection, they took the time to place furniture and items exactly where we wanted, and they were very professional. They quoted us high but finished a few hours early. Definitely worth the cost and I would recommend them to anyone!
Tanner and Steve just finished moving us and the service was excellent! They were quick and efficient and extremely personable. They made sure that things were positioned exactly where I wanted and that we were satisfied. Before they left they double checked if there was anything else they could do. I would recommend this company and this team to anyone who wants a seamless moving experience.
The guys did an amazing job! They were fast and careful with all furniture!
Andrew and his team were polite, professional and quick. I had many large items to move and furniture assembly needed. They did all this with ease and no damage to any of my items. I would highly recommend them!
They were awesome!! They work so quick and have great report with clients. Their price was great and reasonable. I couldn't have done this without them, we will definitely be calling them again. Thankyou so much, Dave and Anthony.
These guys were amazing!! They went over and beyound to accommodate my situation, which ment afternoon start.....taking their lunch break while I was waiting to receive keys for my new place. Ben, Anthony and Mike were pleasant, asked for direction as to where things were being placed, handled things carefully and very efficient. The price was very reasonable....this is coming from someone who is very thrifty. Great experience overall. I will definitely recommend this company. Great job guys!!
Everything went well. The moving team did a great job. I was impressed by their work ethic and their efforts at protecting both homes with ramps and runners and whatnot. They exceeded my expectations.
The moving crew of Nick, David F. And Sebastian were professional, kind, fast and friendly. They made moving fun! I would use them again and definitely recommend them.
Tanner, Stephan and Adrian made my move easy. These three guys did a great job and were very friendly and polite making the experience much less stressful. Thanks for a job well done.
The amazing crew of Tim, Sean and Juan worked at lightning speed on a hot, muggy day with smiles on their faces and a “we can do that” attitude. They wrapped items in need of protection and assembled all bed frames. Friends helping were astounded at the service. I highly recommend this company and especially this team.
Brandon, Aaron, and Anthony made my first family move an awesome experience. They provided exceptional professional and customer service. My move involved closing on the same day from Hamilton downtown to Ancaster and I recommend them 100%. Kyle, EJ and Darlene did an amazing job at coordinating as well.
Blown away from first contact! Awesome that one of the owners, Greg, accepted my first call of inquiry. Andrew came by immediately to provide information and a quote. They bent over backwards to help us out. The team that arrived the day of the move were professional, fast and efficient. Tremendous organizational and communication skills, especially Brandon. They were jovial and kept a very stressful day lighthearted and upbeat. I will gladly recommend this company to one and all. I look forward to working with them again. Andie
If you are looking for a great moving experience at an affordable price your search is over. I have tried other companies in the past and I will tell you this is hands-down the best moving experience I’ve ever had! From the first communication with Andrew, to the actual move, it was smooth and stress-free. I would recommend two small men with big hearts to anyone looking for a reliable moving company! Special thanks to Chase, Ben and Mike! A great bunch of hard-working guys with great personalities who actually made it a fun experience????
Devon and Ben were patient, kind and thoughtful. They remained calm, and helpful, and supported me to experience a safe and smooth transition. Despite waiting for hours in the truck while my purchase closed, and working well into the evening hours, Ben and Devon did not change their demeanor from courteous, reassuring and helpful. Right until the moment they wished me well, and said goodbye they were polite professional and and positive. Thank you Devon and Ben.
Thank you Mike and Andrew for helping us move. This is our first time to move and ask someone to help us move. You have given us a good experience, so thank you.
I used this company for moving and was very impressed with the service from Dorothy in the office to Cam and Jeffery who moved me. They were so friendly cheerful and helpful. They really made my move so much easier. They were very fast and efficient and always there to help me with anything. I can’t say enough about these two guys. I felt they really went out of their way to made my move as easy and pleasant as possible. Keep up the great work guys.
Wes, Payton and Mike were a pleasure to work with. They were professional at all times. I especially liked their sense of humour. Nothing was damaged including the walls and stairs rails. I would highly recommend them.
Our recent intercity move was effortless thanks to Adrian and Marco. They were punctual, professional, courteous and very careful with our belongings. Absolutely two thumbs up! Will not hesitate to use them again.
Andrew and Jesse did an amazing job moving my parents. The furniture arrived in perfect condition and they were so helpful to my family throughout the process. I would highly recommend this company to anyone moving!
What a great experience! Adam, Jorg and Tim were so amazing for our move!! They were on time, polite, careful and very quick. Great team of men to handle the stress of moving. Working with administration to set up the move was so easy as well. I would highly recommend!
Dean and Mike did a great job with our move! They were super friendly and hard working. They made sure to properly wrap all of our furniture and it looks just as perfect as when we bought it. We're very happy and would recommend them to anyone!!
Great company, they helped us move offices and were amazing. Thank You Devon, Ben, Mike, Aaron, Ben & Payton!!!
Excellent experience with Jesse and Adam! They were professional, kind, polite, careful and very efficient moving our belongings. They were very efficient, fast and wrapped our furniture so well! Thank you for helping us make our move stress free. I would definitely recommend these two phenomenal guys!
Your crew of Ben, Ken and Mike were extremely efficient and careful. There were no concerns throughout the move and would definitely recommend them specifically for future moves.
On the one hand, the movers were very helpful and efficient on the moving day, so I'm very appreciative of that. On the other hand, I was disappointed to see on the invoice an extra 50$ charge that was inaccurate and out of place. The movers arrived 15 minutes late on the morning of the move, and I was then charged for an extra 15 min of their time (not accounting for the late arrival) corresponding to a 30 minute lunch break that was not included in the quote they sent me initially and which I had no reason to pay for. The move was completed by 15 min less than the price quoted and there was no lunch break, but I ended up paying for an extra 15 minutes. The budget already included a 1 hour travel time, which in reality was only 10-15min of travel time. That would have already accounted for a lunch break if needed.
Andrew, Devin and Dave quickly and efficiently moved us to our new home. They went above and beyond with their work, and I would recommend them without hesitation.
The guys moved us in a timely manner. Everything went smoothly, and items were stored carefully.
Avoid this moving company at all costs! There must be a lot of fake reviews on here! My Fiance and I used their services 2 months ago. Let's just say that there were quite a few valuable things missing during the move, even money out of my handbag! In all of my years, I have never in my life had this happen with any of my moves. I found out that one of the employees has a criminal record and can't travel to the states, are you kidding? I always write good reviews on good services and small business's, I can't do that for this company. They have had full opportunity to make this right and they have failed to correct this problem. They also lied to me about firing this man that I had mentioned. I now feel as though I MUST warn people about this moving company for their own protection. If it's too late and you hired them to move you.....Watch them like a Hawk! Protect your valuables! I wouldn't even give them 1 star, I had to put one up here to post this.
We used this company for the first time last weekend, we had never used a moving company before and were very nervous about who would come to our home and how they would treat our stuff. I cannot say enough good things about our experience, the guys were on time, ready to go. They worked extremely hard and fast, they had a game plan when I didn't. They took better care of my furniture than we would have, while packing things in expertly to avoid a second trip. They were like family on moving day. The guys were extremely professional, friendly, and caring. They made the move so much easier. I seriously would never move without this company's help again, I will be recommending them to anyone I know that is moving. I am hiring them again to move stuff from my office. Sometimes when I read glowing reports on a company's web site I am skeptical if it was really written by a 'real" customer, I assure you, every word I have written is true.
I had Nick and Mike move me and I was totally impressed by how careful they were and how fast the job got done. They were very friendly and gladly added a few additional items that I needed moved. Made moving so much easier than I expected.
These guys are amazing! Andrew, Jesse, and Nick moved my mom to her new home today and we couldn't be happier with the service. They were professional, friendly, and just super to deal with. I highly recommend this company!
We were moved today by Dylan and Andy. Great movers! Hard working. Timely. Courteous. Friendly. Will use this company in the future if needed.
Tanner and Brandon (Hamilton area) were nothing short of friendly, accommodating and efficient! They were able to easily pickup, and make two drop offs without blinking an eyelash! I’d absolutely ask for them again, and recommend the company in a heartbeat!
Amazing work ethic, reasonable priced and very helpful these guys do it all. Amanda, Andrew & Justin where great in our move from downtown London to St Thomas. They wrapped furniture and anything fragile. Would not hesitate to use them again. Great work guys Thank you Tim & Ramona
We were very impressed with Two Small Men and a Big Truck. They were punctual and didn't waste any time loading and unloading our furniture. their attention to detail was excellent. Everything was covered in moving pads and shrink-wrapped with plastic...The floors wer covered and there was no mess when they finished. It was pouring rain and both guys had a fabulous attitude as they went back and forth dodging the drops. I would definitely hire them again!!
We recently used Two Small Men to move from one city to another. We had Mike, Payton and Aaron move us quickly, efficiently and professionally. They did so with jovial banter that eased the stress of the day for all of us. We have some pretty heavy furniture and I didn't hear a grumble from any of them. (Maybe they did it under their breath but I certainly didn't hear it. lol Everything arrived safe and sound. I would certainly recommend this company to anyone who is moving!
Dave and Payton were excellent! They helped move all of the furniture in to a new apartment for a family member of mine! Super personable. We’re extremely fast getting the truck packed and help bring everything up to the new apartment on the second floor. Would definitely recommend these two guys and will be using this company again if needed in the future.
I can't say enough nice things about this company. From the booking to the payment, it was easy and very professional. I had been quoted over $2000+ from 2 other moving companies, but Big Men with Small Hearts beat that by almost a $1000. They were on time, and were enthusiastic from the very beginning. Tanner, Adrian & Justin went above and beyond to help make this move as stress free as possible. They took care of our belongings as they would their own. If they were unsure of anything they took the time to ask what I wanted vs just moving it and putting it wherever there was space. They clearly take pride in their work. It was by far the easiest move I've had.. and I've had quite a few of them. Thank you again guys and I will highly recommend you to my friends and family. Erin & Adam
The guys from two small men with big hearts(Dave and Brandon) were so amazing. They made sure all of our stuff was moved safely. They were very efficient and had great attitudes. Thanks guys.
Amazing service from booking to moving day. Cam and Tim were professional, courteous, and made our move a lot less stressful. Highly recommended and we're definitely going to use them again on our next move!
I wanted to share a recent household move completed by the team of Ben, Devon, and Justin of Two Small Men, they arrived as scheduled time worked hard and efficiently and were very respectful with our belongings. The drop of went just as well. All the communication and coordination prior to the move was excellent with Andrew too......thanks j
I cannot recommend these guys enough. I have never hired movers before and was overwhelmed by the process. Andrew did my estimate and reservation. He was patient, knowledgeable and friendly - plus quick to respond to all my communication. He was the main reason I chose Two Small Men from the 20 quotes I received. On the day, Chase, Anthony and Ben were at my door right on schedule. I was moving apartments just down the road but I was still blown away with how fast they were. From loading to unloading, the move took under four hours. They were efficient, organized and kind to me and to the other folks in my buildings needing the elevator. I literally just had to stay out of the way and point to where things should go. I am never moving on my own again and would use Two Small Men in a heartbeat.
Cannot thank this company enough, our move out was absolutely flawless, they were careful AND quick, fun and made the entire process so easy for us.
The movers were efficient and friendly and none of our items were damaged. However, our appointment was for 9:00am and no one showed up until 10:45am. Also, the movers did not wear masks.
We had excellent service from this company, especially the two gentlemen who moved us. We did have a late start due to a staff emergency, but Rob came in from out of town to help. Adrian is a great representative for this business; great attitude, very positive, hard worker. He clearly understands how stressful moving can be for his clients as he kept me calm and occupied. (It turns out he is also my new neighbour) The office staff were very accommodating and helpful with resolving our booking date and deposit issues. We appreciate their kindness and overall had a stress-free moving day. We will gladly recommend them to anyone looking for movers. Thanks again to Rob and Adrian for all your hard work! Daisy and Aaron
Thank you Andrew and Jesse..the move from house to house to house was so smooth and punctual. You are a great team and very courteous . Would recommend if you are needing movers. Heather was the best..my first contact at the company.
Just had Adam and Will move my daughter to her apartment yesterday. They were polite, friendly and efficient. Bed was taken apart and then put back in new place. Asked where all furniture and boxes needed to be placed. Will be using them when I move next year. Highly recommend!!
Adam K and Austin were wonderful! They were on time and, made sure all items were properly protected. They were fast but not rushing. They made a stressful morning so much more relaxed! I would highly recommend these 2 movers as well as Two Small Men With Big Hearts!! Thank you so much!!
Excellent service. Worked efficiently. On time. Polite. Friendly. Would recommend to anyone looking to hire movers. They made my relocation move from London to Ottawa hassle and worry free.
We used Two Small Men with Big Hearts for our move on Oct 20. My move was a little last minute and they were really accommodating with the time change as well as the date. The movers (Dakota and Tim) arrived right on time and were very friendly and professional. They made sure to move all our items carefully. Unfortunately due to a key wait we all had to wait around for a few hours before we could gain access to the new house. They were very understanding and once we got the keys worked really hard to get everything unloaded as quickly but safely as possible. I left very happy with everything and highly recommend this company for your move!
My husband and I were moving and knew we wouldn’t be able to do everything ourselves. We contacted two small men with big hearts in August and right from the beginning we knew they were going to be good to work with. They were very happy to answer any questions I had, they sent out a detailed sheet of the prices and how things worked. A few days before the move, they called to confirm the times and locations and went through the covid protocol which my husband and I were very happy about. The day of the move, Jeremy and Nick showed up right on time and got started right away. We just showed them what needed to go and they began working! They were very nice and professional. When they arrived to our new place, they asked us where we wanted the furniture and made sure everything was in the right place. They did a wonderful job! All of our furniture was delivered perfectly. We would highly recommend this company to anyone looking to move!
Do NOT use this company. They appear friendly and helpful but if given a chance, they rip you off. I had two of their guys helping me move appliances. One of the fridges, my landlady's, was catastrophically broken when they dropped and rolled it. After being told I could call and start a claim with their office at the end of the move, they completed the move without incident. At the end, they had me sign the document stating it was complete. I was asked 4 questions about whether I like their service, if they were friendly, etc. I refused to answer the question "were the movers careful". Heck, we even laughed about it. They then asked if I had any comment to add. I said no. I was told by the owner today that what I actually signed was a waiver stating there was no damage. Also, that the comment box was to describe damage, not to describe friendliness of service. Way to rip off a disabled woman guys! Now I have no recourse but to take them to court...but as they did not give me a copy of what I had signed, that will be more challenging! By the way, the "owner" called me from a company called "Haul It Away". I would think they are dubious, too!
Great bunch of guys they work hard and they work fast. Both brendon,ben and mike show up on time and got out fast. Couldn't ask for better movers then these guys. Antonio desousa
We got Brandon, Anthony, Aaron and they are beyond the best movers we've ever gotten. They are not only super patient when we had our key wait but they went above and beyond and got everything not only in place but quickly. Their attitude and work ethic is hard to come by. Definitely recommend.
My move was as quick and painless as possible with this company. I got a timely and accurate estimate, booking was straightforward, and my movers Brandon and Ash were prompt, friendly, efficient, and the perfect balance of independent and helpful! Being both adaptable and task-focused is a tough combo, but these guys were it. I highly recommend them.
Our first move two years ago we used this company and were very pleased with their professionalism, hard working, and overall friendly service, so we had no hesitation in using them again for our most recent move in July. Andrew, Wilson, and Dan made sure everything was wrapped before moving and installed on the truck to minimize damage during transit. They even apologized for taking a well deserved 5 minute break!!! Would not hesitate in recommending them to anyone who needs a mover.
We're really impressed with the quality of service and flexibility we received from them. From the first interaction with Andrew to the movers Dave, Erin and Mike. They were on time, professional, friendly and they worked well together. We had to go to 2 locations and they were flexible and helped us with where things should go. They are also extremely efficient! I would use them again and recommend them as well!
From start to finish the entire team did a great job! Great customer service from the first phone call until the move was completed. On moving day Jesse, Andrew, and Nick, showed up on time, explained the process and got right to work. They did not stop until the truck was full. No matter how heavy the appliance or how tight the stairs these guys were very professional and got the job done. Thanks for making our move stress free.
Had TSMWBH pack/move for us,,, Mike and Dave were awesome,,, they worked very efficiently,, not wasting any time and not a single complaint... they took care of fragile items and quickly handled any special requests i had. It was a very comfortable move 10/10 would recommend!! There was a third man that helped with the packing, however i could not get his name,, he did an awesome job packing the kitchen,, did it quickly and well!
If you ever need to move call the Hamilton location and ask for Dave and the A-team!!! They work quickly carefully and very efficiently… They're great guys they work hard and they get the job done simply. If I ever have to move again they will be the first ones I call. Thank you very much guys you did A great job!!! Ken & Paula
My move was done under the time estimate!! The team if Mike, Ken and Ben worked impressively well together. Doing the heavy lifting but keeping everything light. These guys were great. Also I appreciated howAndrew was very professional and responsive in setting up the move date. Great experience from the first phone call.
We had a great experience with Two small men with big hearts moving from my first call in asking if they could accommodate our move to move day. Devon and Ben were a pleasure to deal with on move day, they made moving stress free. I'd recommend them to anyone looking for a mover.
It was a pleasure to work with such professionals. Andrew was very attentive and great to work with to get our move organised & moving date booked. Which was very quick. Chase and Ben were very pleasant, personable, professional, an absolute joy to have in my home and to work with moving our very heavy desk, file cabinets, etc up & down stairs. They were wonderful. Can't thank them enough. I would highly recommend this company to anyone. Chase & Ben - thank you again for all the heavy lifting. You guys are wonderful.
It's not easy moving furniture into an apartment building and my building is old and the service door is in a narrow passage with a ceiling too low for the truck. This didn't seem to cause any problem and my belongings were taken to the 12th floor in record time.
My experience with the moving company Two Small Men With Big Hearts was superb! Andrew from start to finish constantly answered questions and accommodated us with some last minute changes. Our movers Ben, Dylan, and Devon were friendly, polite and most importantly professional. They had to move many antique pieces of furniture and they did so with the utmost of care. I highly recommend using this moving company. It is our second time using them and both experiences have been exemplary!
Used this company for our move. First, we did not have a full 3 bedroom house to move as we junked our living and family room couches/chairs before the move and only one appliance (fridge) was being moved. They estimated one truck for the move but due to using inexperienced staff, had to order a second truck that was not even one quarter filled but they charged us for 2 trucks nonetheless. I say that the staff was inexperienced because we were told that our fridge would have to stay because they could not get it out the front door. The fridge was not even a standard size as our kitchen could only fit a smaller size fridge. When the second truck arrived, it came with an experienced mover who quickly showed the others how to get the fridge out. They were also advised to be aware that our dining and one bedroom suite were made of white pine, a softer wood and to exercise extra care with these items. Both suites were damaged extensively, as was most of our wooden furniture and some other items. Management response to our complaints was less than satisfactory. They would not remove the charge for the second truck which had doubled our bill. They removed $300 only and in my opinion, that was a slap in the face. I am frankly astounded that they have received so many positive reviews. I would never use them again, nor would I recommend them to anyone else.
EJ (who provided the quote and organized the move) was a pleasure to work with, and very organized. Our movers Dean and Mike were on-time, efficient, knowledgeable and skilled (came prepared to protect/wrap, store and handle items properly), and friendly. No damages. I would 100% recommend this company, and would choose them again for future moves.
I can’t say enough great things about this company and movers. I am so happy we went with them and had the gentlemen we did for our move. Andrew was very efficient and professional with booking our move. He returned calls and emails quickly and took the time to go over everything with me. Our movers for the day, Brandon, Chase and Ben worked very fast and efficiently to move and disassemble our belongings. They were professional, friendly and very helpful. We ran into a stressful situation and throughout it all, they were calm and supportive. It turned out into being a long day and not once did they make us feel rushed or pressured for time. I definitely recommend this company and movers, you won’t regret it.
This moving company is amazing. Marco and Pat were on time, super friendly, and extremely efficient. They even provided extra care and caution for my little tangerine tree. The move went off without a hitch and I have Marco and Pat to think for that.
Nick and Steve arrived promptly at 8 am to move us from our Burlington condo to our new home in Komoka Ontario. They were polite and courteous and very professional in their dealings with us. I would recommend these men to anyone considering a long distance move. Thanks Nick and Steve ... it's been a slice.
Andrew and Jesse did a great job moving our apartments into our new home this weekend. They were very friendly and did an amazing job moving our stuff efficiently and carefully. Would definitely use them again!
Today is our first time hiring any moving company for moving homes. Two Small Men with Big Hearts was recommended by our apartment building as they hire them for staging furniture moving all the time. We are extremely impressed and happy with the services that ANDREW P. and AMANDA have provided us. We were unfortunately informed that the building service elevator we booked in advanced was out of service for the whole day and the weekend, and we had to share the only remaining elevator with all the residents. For the first half hour the only remaining elevator was also broken! We were quite nervous and stressed with the unexpected situation. Andrew P. and Amanda were so professional and knowledgeable, and they MAGICALLY worked their way to get all our stuff loaded and unloaded with care within a very reasonable timeframe. They worked so hard and so well not only independently but also collaboratively. In addition, with the time restrictions and limited elevator services, they both helped us not only disassemble and assemble our bed frame but also helped us carefully wrapped quite a few last minute items ( large pieces of furniture and appliance) that were not wrapped and placed them to the desired location in our new apartment. Andrew P. And Amanda worked tirelessly to make sure our move was as smoothly as possible despite all the unexpected situations. We would like to express our GREATEST GRATITUDE to both Andrew P. and Amanda for saving our day, and we wish them ALL the Best in their career!
The guys were right on time and took great care in moving all of my belongings carefully out the house and into my new house. Aaron, Mike and Ken were all super friendly and professional. They were fast and careful and took the time to ask how I wanted my furniture set up. Thank you again for such a smooth move!!!!
We hired this company to move the contents of a storage unit to our house. Aaron and Brandon were the nice young men sent to help. They were very courteous and careful during all aspects of the move. They listened to our instructions and advised us of their procedures. The move went very well and we were extremely pleased with the company and especially Aaron and Brandon. They made the stress of moving a thing of the past. We would recommend this company and the Aaron and Brandon team if you need courteous, friendly and very good movers.
Adam & Sean were professional, efficient, accommodating, and a pleasure to work with. They made every effort to minimize a stressful event. My heartfelt thanks to Adam & Sean, and my congratulations to TSMWBHL for their representatives!
Great experience all around!! Andrew and Jesse were extremely friendly and efficient. We're very happy with all the help they provided!
Was very happy how efficient the crew was when moving all my household items. Arrived on time and finished job in a timely manner. Spoke with owner Kyle during the move and his customer service was second to none. Thanks!
Devon, Brandon, and Chase were my movers the other day and all were very professional and very hard workers. I would definitely recommend and use them again. Thanks
Jared, Dylan & Chase were absolutely amazing. 3 hard working young guys that were early, quick, and didn't damage anything. They were polite, and extremely hard working on a hot/humid day. Awesome crew!
My wife and I were moving to our new home. These guys were pro's! From discussing the contents of my home prior to the move to the actual move itself - they had my full confidence. When the day of the move came, they called ahead and arrivedBEFORE the start time. They came in, they were organized, fast-moving and perfectly coordinated. Everything went really really well. They are more expensive than some of their competitors but you get what you pay for. I would highly recommend! Thanks again!
It is an abomination when you have to pay over $700.00 to have the work done in less than 2 and 1/2 hours. minimum rate of 4 hours and an exorbitant price is a bit ridiculous,
This company is a excellent. Our move with them was was very professional. I highly recommend them for anyone moving
We have used Two small men at least 3 times before and have been completely satisfied. They are courteous, careful ans considerate. Nothing has ever been broken. Arranging a time that is convenient was very easy. Thank you Mike and Ben. You both were awesome Beth Hibbard
My move was worry free and easy with Cam, Tim and Ashton! It felt more like a group of my friends moving me than a hired team. The guys were careful, efficient, listened to detail and did all I requested. I could not be happier. I hope not to move again but if I do, I will be calling two men with big hearts again!
Andrew, Jesse and Juan were absolutely incredible! Didn’t waste a minute of time and made me feel totally comfortable to have them in my home. Thanks for your amazing efforts! Will refer and use again! Stephanie
We used this moving company to move our big 4 bedroom home and had expected it to take the entire day. However, it only took 4 hours!! The guys (Adam, Dakota and Adrian) were so quick and professional, that everything ran so well and we had no issues. If you have a move in your future, i would highly recommend this company.
Well it was a stressful day moving and I have to say Arron Mike and Payton really took the edge off they worked as a team whir very professional and courteous you couldn’t ask for a better crew
We could not have been happier with our moving crew! Jesse, Andrew, Will, and Adrian were fantastic. They were prompt, careful, and worked so well as a team; great communication amongst them which made the whole operation more efficient. We had a big move and they remained positive and friendly throughout a long day. Moving can be stressful, but their attitude made the experience very pleasant for us. I would absolutely recommend and use them again! I should also add that our happiness with this company did not start on moving day. Right from our first conversation, Heather was so organized. She continued to communicate proactively as our move day approached, and made me feel very confident in who we had chosen to help us with our move. What a great first impression!
Thank you Andrew and Jesse! I really appreciated their friendliness and professionalism; my move went so well and so quickly. Will definitely use this company again in the future!
Devon and Aaron did a great job with my move. They were pleasant, polite, respectful, efficient and helpful. I strongly recommend them.
The two small men were big on quality and professionalism when we moved my parents' things from their retirement home this July. Everything was done quickly and with great cheer and understanding. I have used this company before and will use it again. Keep up the good work!
Dylan and Adrian were our movers and they did a fantastic job. They were very professional and efficient. We were shocked at how fast the whole move was. Very impressed. We would definitely use this company again. Thank you!
Brandon and Aaron did an amazing job for us! It was a challenging "out of market" move with 2 drop off points at end of day. They were extremely efficient, very polite, careful and courteous. Frankly, we enjoyed working with them. The move was managed in a timely fashion and their efforts made for a stress free day. Definitely recommend these guys and this company. It will be a "no-brainer" to reach out and use them again. First rate.
My partner and I have both moved a lot and we both didn't want to have to deal with moving our furniture (we also would have had to rent a van, etc...), so someone recommend this moving company. It wasn't a complicated move by any means, but it made our lives so much easier. Dave, Payton and Mike were great. They were on time, fast, efficient, and wore their masks. Thanks for making moving during a pandemic easier!
Had Adam, Austin and Alex do a move for me to 2 different houses, everything was put where it should be and in great condition. Would highly recommend!
Dino, Mike and Chris helped us with a move about a week ago. They showed up on time and were a great bunch. They took great care of all our belongings and worked great together. I will use them again !
Very positive experience with this company. Professional, courteous and worked fast. A special thank you to Tanner and Adrian who went above and beyond on our moving day, their experience was clearly evident. Thank you!
my movers were excellent Devon and Ben.i would use this company again and recommend them.
Chase , Dylan and Aaron . We’re fantastic with my kids , made a huge difference . They involved them in being responsible, helpful and never once made myself or kids feel like we’re were in the way. It was a joint process and it made for a very stress free day. I appreciated the speed and organization from the moment they arrived . Professional , paperwork explained and walked through. Great day . Thank you !
We used Two Small Men with Big Hearts almost a week ago for our move, and I honestly have nothing but good things to say. Adrian, Marcus and Marco did an amazing job! They took great care with all of our furniture and fragile items and got the whole job done very quickly. Bottom line, I would highly recommend using Two Small Men for your moving experience, you won't be disappointed. I'm so glad we have them booked in May to move my mother. Thanks Two Small Men for making our move easy and stress free!! ????????
The guys were very well organized, worked in synchrony . We’re very respectful and personable. They were careful with all the furniture and there were no scratches or dings on the walls etc . The itemized bill was explained thoroughly . The move was done in a timely fashion and went very smoothly. I commend these gentlemen on doing a wonderful job . They are an asset to your company . Would highly recommend your moving company to anyone seeking a moving service . Thank you for all the help Devon Ken and Anthony were fantastic . They were great workers who really care about doing a good job . Thank you guys !
We moved within London recently and decided to go with professional movers for the first time, so we opted to go with Two Small Men with Big Hearts based on other reviews. Admin was really great at answering our questions, explaining the process and checking in a week before the move to ensure we were all set. The movers Will, Austin and Adrian were fantastic. They took great care of our belongings and were just so great to work with! You could tell they enjoyed their job. If you are looking for a stress-free and dare I say even fun moving experience, go with these guys! Very fair pricing, professional service, great people. Thanks for making our move so easy!!
Using this moving company was probably the only thing that went RIGHT with our move! They were on time, very respectful of our belongings, friendly and polite. Definately one of the best companies we have used.
We hired Two Small Men for a cross city move in London Ontario on June 5th. They arrived on time and worked very quickly to pack up all the items for transport. I was incredibly impressed with their professionalism and overall willingness to work with us and ensure that our furniture was placed in the correct spots upon arrival. Tanner and Tim made moving, which is usually a nightmare, into an absolute dream! I would highly recommend this company and would employ them again for future moves!
The 2 movers I had went above and beyond to help with my move. Unforseen circumstances changed what had to happen with my move and dragged the day on longer. They were both so helpful, respectful, and nice even though it cut into the rest of their day by hours. I have used this company a couple of times before and this time reinforced why I use this company again and again. The only complaint I had was with management who charged me double for the unloading due to circumstances. And I thought that was unfair since I was already paying the hourly rate and to double it felt like they were taking advantage of the situation I was in. I would still use the movers again but would be weary of management and the only reason why they didn't get 5 stars from me.
Great guys to work with thank you so much Andrew Mike and Brandon. You were fast friendly and very professional. Would use them again in the future and would recommend them ????. Thank you again
Andrew P., Jesse and Connor provided incredible service for our move! They were friendly, efficient, and made sure there wasn’t a scratch on our freshly painted new house. This team was highly professional and made our move as smooth as any move can be. I would highly recommend the company and would use them again if I ever moved…though I told them I’d never move again….and they told me they’d heard that before…
Andrew and Jesse were a fantastic team and moved my mother in this tremendous heat! Thank you so much for the team at Two Small Men, would highly recommend this company!