Here you will see the reviews of people like you who used the services and products of Public Storage (Moving Company) in Brantford (Canada).
At present this firm gets a score of 4.7 out of 5 and that rating was based on 127 reviews.
You may have noticed that the average of ratings is practically the highest, and it's founded on a large number of opinions, so we can think that the evaluation is very credible. If there are many people who bothered to rate when they've done well, it works.
You know that we don't usually bother to put tatings when these are correct and we usually do it only if we've had a problem or incidence...
This Moving Company is included in the category of Self-storage facility.
Very friendly and knowledgeable staff. I required an outside locker on short notice and Thessely and Jennifer were extremely helpful. Clean grounds and very secure setup. I will use them again.
Needed a uint sameday and they were amazing I called they held the unit till I made it a few hours later and quick easy process very friendly and helpful staff. Easy first choice for storage unit
Very clean and fresh
Very happy with the storage facility. Staff was always friendly, and storing my travel trailer with them was convenient for me. I would recomend them any day!
Amazing customer service! Very clean and well maintained units. Staff is incredibly friendly, knowledgeable and professional. Thanks to the staff! Great work!
Just opened a new rental and all I can say for now is the staff is super friendly and very helpful. It was super easy to get a unit, prices are decent for what you get! I'd recommend to anyone.
Very nice and welcoming staff! Very clean and secure storage facility, which I like. I would recommend!
Used this place , overall suited my needs at the time for the situation i was in always interesting conversations whenever i was there
Very helpful and friendly service.
Kind, friendly, staff—answered all my questions and gave me the information I needed to book the unit
Super clean and helpful staff..
Great for business as I can access 24 hrs. Very clean property and staff is very helpful. Units are alarmed so my equipment is safe. During winter the snow is always plowed. They also have heated storage which is great for my product and equipment that can't freeze.
Very easy and great customer service!!!
I have used this place a couple of times. Great service as always!
Great customer service. Everything was well kept and storage was easily accessible.
I originally emailed to inquire about renting a unit and received a call within an hour. All of my questions were answered and I decided to go ahead with the rental. I was able to get three months for half price which was very helpful. I was shown everything I needed to know and everyone was very friendly. All of my visits to the unit have been very easy and I am very satisfied with the unit. I would recommend this company to friends. Thank you!
Great experience with Natashia. She was most helpful in showing me the rental spaces and very thorough setting up and explaining the contract.
The people at Public Storage are phenomenal; so so kind and willing to help however they can. I always feel like I’m visiting good friends when I pop by the office :) highly recommend
Good people that work here!
I have been with Public Storage for over 5 years now, and those 5 years have been nothing but amazing with Public storage. The most phenomenal staff members, loads of convenient items to make the move smooth, along with providing you the most affordable, cleanest, and safest place in Brantford area to store your belongings in.
The people who work at this facility all work together and are all very professional. I was in a situation there and they bent over backwards for me and my family! They were also NICE doing it. I respect them and their work ethics!!! Would hands-down recommend Public Storage Woodstock! Thanks from me and my family.
Customer experience was top notch. Deals were great and process was easy.
always a great experience with the staff at Woodstock public storage. lots of help finding everything you may need
Amazing service! Prompt and professional along with awesome and competitive pricing!
Excellent customer service. Extremely convenient!
They where very helpful. And kind
This location is well organized and prepared for any needs you may have, very flexible and the people there are wonderful.
Was just in this morning and once again just amazing customer service. Everyone is so friendly and they helped me changed units around with no difficulty. Bravo!!!! Alan
Very friendly service. Modern facilities and access was always great. My only concern and this isn’t against this particular company as I’m sure it’s probably consistent across the board. Hence why I wouldn’t give any more than a four star to any storage facility. They don’t take any responsibility for anything really. Just rent you a spot and that’s it Rest is up to you and your insurance I guess. But if you are looking for storage space. This is a great company to deal with
"Hands Down" The Friendliest, Cleanest, and most welcoming Storage Business in Brantford, Ontario. Very helpful and understanding staff, quickly got me what I needed! Even reserving the Unit the night before. Amazing Souls and thank you!
Great customer service. I was welcomed by a very friendly staff member who was very knowledgeable with their services. I also really value the security offered with this company. All around great services.
Staff was very helpful and friendly. They wave to be each time they see me go to my unit. Price is pretty reasonable. Unit was clean and dry.
Very friendly staff, easy access
Very clean, very secure
Staff very helpful. Access to the units is excellent. Very clean and well.kept. Hours for access very convenient.
Public storage Brantford. The people there were great to talk to and they help me find the storage I needed for a good price. The location could of been better though but lots of space.
Great service..very helpful staff...
Clean and friendly staff
Friendly staff; efficient and helpful… aware of all the details and answer all your questions. Provide useful advice to suit your needs.
Definitely recommend, the staff is excellent and extremely helpful. Jana and Olivia both went above and beyond!
I love you the place
Well secured and easily accessible. Staff are friendly and helpful.
Finished some fairly long term business with them about a year ago, large indoor facility with friendly and helpful staff to a nice and secure location. Coded entry for easy access. Every Packing/moving supply you will need, they have.
We have never had any issues with the facility and the staff are always very helpful. We have used Public Storage to store a vehicle for 4 years now, currently our RV on seasonal storage.
Very friendly staff and easy to get along with. Gianna and Ashley are full of life and smiles and strive to get to know you personally. Nice to see a friendly smile whenever I enter the reception area. Haven't met Olivia yet but look forward to it one day. Great place.
Great prices and realy reliable
Stoped by to purchase some boxes as we are moving staff was very knowledgeable and helpful. Looked at some units as we may need it in the future. Overall great experience would recommend
I always felt my stored items were secure. Well gated, cameras, climate controlled.
The facilities are top notch and the staff are extremely helpful and friendly. I used this facility to store household items for 3 months while I sold my house. I would definitely recommend using this storage facility to anyone looking for storage in the Woodstock area. They even gave me the first 3 months half price! great value!
Staff is very easy to work with and professional. Facility is well maintained and very secure. Pricing is competitive. Highly recommended!!!
Nice facilities. Friendly staff. Awesome experience.
Jennifer was very friendly and professional with how she handled our visit, I forget the girls name who we actually dealt with but both of them were very professional and very friendly, we shared genuine laughs and they made us feel really comfortable. ???? Definitely recommend this storage locker. I feel they went above and beyond. Great customer service :)
Great staff and quick friendly service. Highly recommended. Clean units and very accomadating.
Staff friendly and professional. Enjoyed dealing with them
The service was excellent and affordable I would store there again and again
Such friendly staff there. The place is kept very clean and never had a problem.
Friendly staff convient to store items at Prices ok
Very friendly service and reasonable prices considering storage isn't cheap
The store was clean and well organized, the signage outside made sure I didn't miss the joint when driving by, and the staff were helpful in a relaxed and unforced manner.
The staff is courteous and professional in handling the customer needs. The units are well kept and have sizes for everyone,s needs. The site is well managed with prompt snow clearance in the winter. It is easily accessible from the main thoroughfare and well lit for security. I would recommend Public Storage facility in Woodstock to anyone needing short or long term stotage
Excellent people to deal with. Extremely clean facility, easy access to unit.
Just visited the public storage march 25 around 3:30pm. Looks like a great place, the way I was signed up and all was a good professional manner. Was greeted by a very polite man with a lot of good advice and knowledge. He showed me the indoor climate control unit I preferred and it’s a very clean unit. I will use this place again if I need the storage, so far my experience has been good, although it’s only the first day I used it. Much better, cleaner and better secured than a previous place I used twice in the past.
Excellent customer service (very friendly staff) Units are kept very clean. Accessibility to units is very convenient (24hrs) Very accomodating! Have helped me for years keeping my belongings safe.
Prices are a bit high and they make you get insurance. But otherwise the facility is nice and clean and climate controled
Ridiculous priced 300$ a month I can rent a room with a bathroom for a little more lol
I took away a star because I got locked in after hours and had to call the police who then called the storage manager to get the emergency code. It makes no sense why if I'm inside already I can't get out without using my code after hours.
Clean ans simple units, easy access, good hours. The only downside is that the units I'm in don't have a light. I've used other locations that have a light on a timer for (un)loading the unit.
Clean facility, and a friendly, helpful staff. Jana is an absolute legend; ask her to show off her singing voice.
We sold our house August 2014. We planned to travel and needed to store all our belongings. We checked out a few storage facilities and all, but Public Storage, had a faint to strong musty smell. Public storage is well ventilated, clean and easily accessible. We paid for a year and got a month free. We intend to do the same for another year. We would recommend Public Storage.
Amazing staff and public relations. They went over and above to help me solve a wrinkle on my part that had absolutely nothing to do with them. I would highly recommend them to anyone
Staff are great. Fully climate controlled. Not to expensive, but not the least expensive either.
Clean, safe, easily accessible, friendly staff. Only place I would store my items in the future. Thanks for the great service! ????????
I had a very positive experience with Public Storage in Woodstock. The team in Woodstock went above and beyond to hold a spot for me to put my motorhome until it was done being worked on. I had no idea as to when it would go into storage , but with continuous contact with the Woodstock employees my spot was there when I needed it. When it came time to finally put the unit in storage, the Woodstock team was very easy to work with and explained the paperwork with ease. Thanks to all !
I used this facility 4 years ago for at least a year and now I'm back after checking other options, I came back to this facility because it's very clean, easy to access and I really like the indoor loading/unloading space! And BONUS!!!! The customer service is super awesome! I dealt with Jana 4 years ago, I was so happy to see that Jana is still there with all the same enthusiasm! I cant say enough about Jana. Customer service doesn't get any better!! I was very impressed yesterday as Jana was very busy and processed myself and another customer both at the same time, while another customer arrived at the door, and the phone constantly ringing. Saving all 3 of us and the customer at the door allot of valuable time!!! Every business needs a Jana!!!
Facility is very clean, staff are great and the indoor access area is perfect.
very friendly staff great service. wow
Best experience ever. Customer service was more than impeccable. Would recommend absolutely.
Friendly staff, clean and secure facility and reasonable prices. All around a hassle-free experience.
Very friendly, helpful and clean
I was looking for something close, safe, and reasonable. I got that and more. Excellent friendly and to the point staff. The gentleman that helped me from. my first call to finish was outstanding. Very clean professional facilities. I made the right call.
We’ve been using this place for several year, for both inside and outside storage. The staff have always been beyond excellent and go above and beyond to help us if we ever need. Public Storage HQ is why I won’t leave 5 stars. I know they’ve received many requests to make the signing up process easier, especially for returning clients. Our information is already in your system, why not create a platform for the forms to be populated with our basic info at the least, or make it transferable. There are way too many forms to begin with, but to have to go thru it all over and over again when we know you have everything already doesn’t make sense. The only reason you didn’t loose more stars is because your staff are that awesome.
I had no issues with Public Storage. They got me a unit last minute before closing as I was in desperate need. They even extended my services until the end of day on the 1st (instead of 31st) so it gave me enough time to move in to my apartment.
Great staff. Olivia is the best, friendly, very professional, and very knowledgeable. She makes you feel welcome every time.
With good climate control, good access and friendly service Public Storage is wreath the price.
Staff are friendly and helpful. Place is always clean and has apparatuses to help you move your furnishings. Right in town for easy accessibility. Hours and pricing comparable to other storage unit companies.
Jana provides helpful, practical customer service. The units are clean and secure. You cannot go wrong storing your stuff at this location.
Office staff is always friendly, the place is nice and clean
Approximately 10 months ago i rented a unit for my brother to store his furniture and belongings in. It was spur of the moment that we picked Public Storage. Since that day of renting the unit, things have changed dramatically. The ladies at Public Storage have been patient, understanding and very helpful with the situation surrounding my brother's storage rental. I highly recommend Public Storage to anyone looking to rent one. The units are clean and easy to get to and the staff is amazing. They go above and beyond to provide great customer service. Thanks ladies!!!!
Wonderful helpful staff at this location very professional! Thank you for the helpful service!
The staff is super friendly and everything is very well organized.
Was a wonderful experience. No complaints whatsoever. Thank you public storage. Jennifer Cooper
Very friendly staff , professional & Helpful keep up the good work Brantford
The lady who runs the place was nice and upgrades our storage unit and gave us 2 free months of storage
Awesome service , great price, clean, warm storages with different sizes . Security is high and free dollies to use . Also like that its like a pull in garage to unload or load. Thank You for accommodating us in our needs and your smiles were very welcoming. From Your 2nd customers of your grand opening Tina & Ryan Cambridge Ontario
Great staff. Always helpful. Units are clean and well taken care of . We have moved different storage units a few times .. heated and non ,always goes seamlessly. Always called right away if I forgot to lock my unit
Secure, friendly staff, professional.
They made the process from start to finish very easy. Would definitely recommend and I will use them again.
Very friendly atmosphere and clean place to store
Jennifer was professional while displaying a friendly and relaxing demeanor. Her expertise made my first experience of obtaining a storage locker less stressful and positive!
Great units and very helpful.
Dealing with the women over the phone at the Public Storage was very helpful and informative. When we arrived at the office we were treated with kindness and humor. We we given clear instructions and help in signing all the forms after being shown the storage unit and agreeing it was good . While I signed the forms and payed, my brothers were able to move my items into the unit making the job go faster. Overall Public Storage made a difficult day much easier. Thank you for your help
The staff was very nice and incredibly helpful! I would absolutely recommend!
Jana and Olivia were extremely helpful, went out of their way to assist us. They were professional and friendly, highly recommended.
An awesome place to store your belongings! The staff is very friendly and helpful over the phone and in person. Overall seems organized and clean.
Not bad place.
The staff is fantastic and they are very understanding and helpful in cases of payment issues. The locker is clean and try and pest free and great security. I have no issue having my belongings stored here.
Perfect place to store our trailer for the last 3 years. Safe and secure always friendly to deal with. During working hours there is always someone around keeping an eye on things. Well worth the money if you dont have space at home. Garry
I had a very positive experience with Woodstock Public Storage. Helpful staff, clean facility, convenient access, and secure. It is clearly a well run business.
Great Prices, Clean building!
A very helpful and kind staff. A great place to store your property, also with very good security in place.
Very secure facility and a very friendly staff
Easy access, clean, well secured.
Don't give them your email address. I am no longer a customer but I continue to get emails with no way to unsubscribe . I have replied to the emails requesting them to stop sending me emails, and yet they keep coming. Thus the 1 star rating. As far as a storage facility its fine. Exactly what you'd expect from a rented closet.
No complaints, friendly staff and easy to deal with.
great friendly service. Looking out for the customers needs. Really impressed with the facility, secure, safe and well maintained.
Staff are great, super friendly, clean, great place to store
Elizabeth was very helpful and I appreciated all the help
First off, let me begin by saying I have never used a storage facility. Now that I have, I will never use any other than Public Storage. The staff here were very friendly, attentive and helpful. In fact on one occasion I accidentally left my storage unit unlocked. The very next time I accessed my unit, the staff immediately approached and informed me of my mistake. This showed that the staff regularly checked each unit and gave me peace of mind and reassurance that my valuables were safe. I would like to thank the staff for the excellent service and would highly recommend them to anyone in need of storage.
Dan was amazing ,very patient and professional. Very impressed !
Public Storage is by far the best for a very clean, organized and secure place, especially with Covid amidst us. I was greeted with a very professional, very pleasant Individual, nice experience.The price plans are reasonable as well. Love the way you can drive your car in with out being outside in the elements. Great feature.
Absolutely amazing staff. So helpful and friendly. And not to mention a super clean organized facility!
Excellent service since 2016.
Great local management and staff. Clean and secure facility. Definitely recommend for anyone's storage needs: items, vehicles, etc.
First time renting a storage area. They showed me multiple size units so I could decide which size would suit me best and explained billing and answered all my questions. She was patient and walked me through all the paperwork.
Dan is absolutely fantastic! Would recommend to anyone!
Awesome service clean units
I had been with Public Storage Brantford for just a little over 2 years. It's been a very good experience for me. I never had any problems with my unit. The staff has always been very welcoming and friendly. They are always there to help out!
Clean and safe storage. I had large power tools and furniture in the unit, no rust on the tools.
Some of the staff will work with you for payments . not impressed to find a critter had been living in my unit.
Awsome costumer service and very helpful!
It is conveniently located off the 401 . You always find the property very clean ,even the restroom. It has great and friendly staff . I used this storage for a little over 4 years. Thumbs up .
Staff was fantastic, have used other storage facilities but this staff surpasses them by far.
I have personally used this Public Storage not once but twice over the last 12 years . I have been very satisfied with their service and their eagerness to help accommodate me whichever way they could . The units are very clean and climate controlled which is something that really pleased me from the first time I walked into their office . I find their rates reasonable and I never worry about my personal belongings there , I know they are very well protected . I would recommend this Public Storage to anyone in need of storing their belongings for however long they have to , I’m sure you would be as satisfied with them as both my husband and I have been . ( Diane MacDonald ) Colucci
Clean. Well priced. Downside not 24/7
I own a moving company and I use public storage for all my storage needs. The staff are excellent, the amenities are clean, and it’s a very safe and secure facility. I highly recommend
Great friendly storage facility
Very friendly and helpful, explained everything in great detail and answered any questions I had.
Cory was such a great help and was very kind. Excellent customer service!
Great Staff!
The staff are great, very professional but personable at the same time. The units are clean and there are many sizes for your needs. Easily accessible, safe and well lit property. Will use again if necessary.
Fantastic service, not 24hr, but it a welcome price to pay for their price and security.
Good spot to store your trailer, secure facility well lit plowed in the winter. Great staff very helpful pleasure to deal with :)
Jen at the front desk was extremely helpful. Took the time to explain process and very knowledgeable about their Woodstock property. I would highly recommend this facility. Thanks for all your help Jen
Expensive storage but great staff.
Great service!! Isabel was great from the phone to helping me find the right size storage unit. Very helpful! Very reasonable prices. I would highly recommend. Thank you ????
Nice clean storage facility. I would love to have stayed but I need anyplace where I can set up my tools and do work as well as store my tools and products.
I can't say enough great things about Jana and Public Storage. I used their facility 3 years ago, had a great experience and am now renting a storage unit again. The building is easily accessible, clean, well lit with an inside unloading area. There are carts that you can unload your items onto and quickly get to your unit, while staying out of the rain or snow. Jana is amazing. She is customer focused, has a sense of humour, knows the business and products and above all is patient. I have had to change my move-in date multiple times and she continues to assure me that this is not a problem. I rented at another storage place 10 years ago and would not go back. Public Storage, and Jana, treat their customers with respect and care.
Knowledgeable staff, great place to pick up supplies (moving) and clean facility/fair pricing for storage.
Very clean.
Great place no hassles
Good experience!
Clean. Great service and friendly staff
Great customer service was in and out made it easy to understand
The staff has been wonderful with me since using this storage facility for the last 4 years Always there when answers are needed from Jana ,Olivia and Matt.I would recommend this facility to any one looking for storage of their belongings Josh Clarke
Haven't yet stored what I want to date. Will be soon. Tina was very help full and the price was as good as anywhere. Dennis
the facility was clean and secure, people were friendly and easy to deal with
Was a great location to store equipment for my small business. Always easily accessible. Staff were always pleasant and helpful. They promptly advised me by phone when I had accidentally left my unit door open. Would not hesitate to use their services again.
Not enough lighting
Very friendly staff..helpful very informative and explained all my options to me. ????
I had my storage broke into. Someone scoped it out and knew what was inside (that part most likely has nothing to do with the company). After this happened, I found out that the security cameras just so happened to not work. So if you are looking for a secure storage unit, I'd 100% recommend not using this location.
Good clean facility. Staff was helpful. Fair pricing compared with other untis around town. Hours are bareable for storage access considering it isnt 24 hours.
Staff are friendly, informative and helpful. The facilities are clean and secure as you would expect but a big difference is that the lane ways are paved. I have been to others where the lanes are gravel and dirt and trying to access during rain and snow is very messy. After I no longer needed it, it was simple to cancel and costs were prorated to just my use time. Excellent customer service.
We have been using the climate controlled storage for our corporate records for years now and have always had excellent service and positive staff interaction. Always a pleasure to do business with.
Clean and secure
Good, clean place to store your stuff big or small. Staff are very friendly.
The staff was friendly and helpful.
Went in to purchase of bunch of boxes, large selection to choose from. Dan was very helpful.
Excellent facility. Easy access, secure and very clean!
Great place. Love the staffs easy going personalities and the prices are good. No problems what so ever
Very clean and professional. Great prices and very friendly staff! 5 stars; would recommend to anyone !
Reasonable to deal with.
Very pleased with thier service and facility.
Awesome people and very helpful!
The ladies that helped were awesome! Super thorough and very quick as it was a busy day but they handled everything smoothly. Even one of the girls was a newer employee and you could see how well they were teaching her while still getting everything done for customers! Also everything stayed perfect in our unit!
Very clean and awesome customer service! It was an all around great experience.
Storage was great. But I signed up on the 10th of the month. And paid for a full month then I was out by the 3rd and had to pay for those 3 days. Manager said it’s like renting a house. Well I sign up on the tenth then I should pay on the tenth. Not the first. Felt like I was screwed out of a bit of money here not too happy and will not be coming back
Staff very nice Monthly rates good
Office staff is good but don't give these guys your credit card info cause they will keep using it and will not refund it!!
We have rented lockers at Public Storage in Woodstock several times over the last ten years and have found the facility to be consistently clean and well maintained (also no bugs!). The staff has always been very friendly, accommodating and helpful. Every phone call and email has been returned promptly with accurate information. We very much appreciate the service that PS has provided.
Great storage place. Always have some kind of special on.
Have been a customer since December 2015. Very friendly service and have been accommodating. Lynn was great to work with and helped me to figure out what exactly I needed. She definitely went the extra mile! THANKS!!!!
Was in recently. Purchased a few things. Ms Olivia was friendly and helpful. Thank you
The ladies at the front desk were fantastic to work with and very personable!! They ensured all information was given to me and showed me around the facility. Definitely recommend!!
Welcoming and quick on the ball. Really understanding and absolutely no stress during any of the processes. Relieved at last!
Very friendly and very helpful. They helped me figure out the size I needed. Love the idea of climate control. Things won't get warped with the extreme heat we've been having lately.
Would be better if ppl had 24 hour excess to there storage
More then amazing more then helpful and amazing staff and experience
Easy to move in and just as easy to move out. Pricing was reasonable. Also the staff is very informative and open to cut prices if paying in advance. I had an outdoor unit and my items looked the same when I took them out as they did the day I put them in. Then units and facility is very secure with each unit having its own alarm. I never had a worry about my unit and belongings with security and offered insurance.
Excellent service, very friendly. Storage facilities are perfect, lots of security and easy to use. Would highly recommend Public Storage.
Everyone was so helpful and really made us feel welcome. The site is clean and very secure!
Checked out many facilities in Brantford for storage. Found Brantford SelfStorageCo to be the best. Their rates are fantastic, the building is nice and clean with an interior loading area and the staff are friendly and very helpful. Reserved a unit online and found the whole process easy and stress free. Great experience.
Clean neat friendly and secure
If you need a great storage place, Public Storage, is very clean, heated, environment, with happy, friendly staff!!!
Such a good deal and such good service ! Kind. Polite and very helpful.
Such amazing staff here all of them so friendly and very helpful!They go above and beyond!
My wife and I obtained a storage unit arranged by Dan who was extremely nice and helpful. He personally took the time to show us the storage unit and explained our contract obligations. We also met Tina who was just as nice and helpful. A very nice experience. A great place to store our property.
very clean great service and nice staff
A Very Clean. Organized Facility. The Woman at the front desk was very polite and helpful. would recommend this facility to others!
Put my stuff so it's safe
Great Experience. Sales person informative and helpful. Answered all questions. No hidden fees. Easy to get into facility. Facility was well maintained and had no problems with our climate control unit. If in need of storage again in the future. Definitely will be using Public Storage.
They were very good people to deal with and really liked the security of knowing my belongings were safe and dry
Great customer service and support - easy process. Would highly recommend
Friendly and helpful staff, clean facilities with easy convenient access.
Friendly service. Clean, well-maintained and secure. We needed a solution for just a few months of storage and this was perfect. Would be expensive to do long-term, but it was great in meeting our short-term needs.
Friendly and helpful
I had a cart readily available to move personal items
Such an awesome place to store my stuff. Jana is so wonderful! Highly recommend!
My experience with the staff was simply amazing. They are warm, polite, knowledgeable and leaves no stone unturned when it comes to professionalism. The facility is also kept in immaculate condition, I love them.
Professional staff were always ready to take care of your requests. The secure compound left you worry free of your stored products! Highly recommend this location for your storage needs!
Very friendly staff, so helpful! Rob and associate took they time to thoroughly answer my questions. I highly recommend Public Storage.
Jennifer and Tina were extremely helpful at the Woodstock location. They got me the storage unit and products I needed for my upcoming move. I will definitely recommend them in the future.
I’ve selected a 4 since I really don’t know what to expect from a 5-star. The personnel and site have always been very congenial, helpful and accessible. Tina Cook in particular has helped me with location decisions to facilitate my trailer-handling abilities. There are other storage areas in the vicinity. It should be sufficient to say that I have been a repeat customer for several years. Thanks for your efforts.
The ladies at this store are AMAZING!!!! So helpful and accommodating. Thank you from the bottom of my heart for helping making a stressful situation less!!!!
I was in on October 12th to rent a unit and the entire process was seamless and very easy. The staff that were working were very friendly, and knowledgeable and made the entire rental process easy for me. I would not hesitate too tell my friends of the experience if they are ever looking for a place to rent.
Been using this storage for 2 years. Always friendly and helpful personal. Switched to smaller unit and they were very accommodating, making the switch easy as pie!. Love this place
Professional, efficient, friendly staff. Clean facility.
Staff is friendly and helpful. Property is well maintained. Storage units are clean and a good value for the money.
Good place for storage!
Public Storage is the best !! Great access to my unit and the counter staff amazing !! Would definitely use them again !!!
The location is excellent and the property is well maintained. Great staff as well.
Very clean, secure, reasonably priced and easy-to-access the storage units. Carts are available for moving items in and out. The staff are very friendly and extremely helpful. Highly recommended!!
Could have better lighting out by the loading doors and mirrors out back for blind corners otherwise clean storage facility
Awesome people at the front desk. I'm a truck driver and always gone, and they call me to give me a heads up that my payment didn't go through. I tell them I should be back in town around this time and they let me come in and get cought back up without throwing my stuff out of until. Maybe a little costly,,,but great place
A great place to store your belongings when you need too worry free..clean n safe environment...and the staff there are amazing..friendly and very helpful.. i would definitely use public storage in Woodstock again...thank guys
I have a climate controlled unit here and although its a little pricey, the building is always very clean and well maintained. The ladies at the desk are always helpful and friendly. I have no worries leaving my belongings in this storage unit as it is very secure!
Great job very friendly love it
This is by far the best storage place in town.... we love the secured entrance and it is very clean! We can’t say enough good things about Dan and the work that he does.... we use this storage for our trailer and are confident that it is safe and secure. We have tried others in the past, but have been here now for a few years - no need to look anywhere else!
Just rented for the first time and the staff made it so easy and a very pleasant experience.
Never had a issue there, aside from the fee's going up with insurance rates but thats totally understandable, service was great too. I would definitely recommend this place for storage.
Great service, staff is super friendly and helpful. Units are clean and property is well lit. Good value
Great service.
Have had a small unit here for a number of months. The prices are reasonable, the staff is always helpful and friendly (though everything runs smoothly, so you rarely need them). Highly recommended.
Helpful, reliable, respectful staff. Clean facility. Would most certainly recommend but always take a look for yourself and gain your own opinion.
First time using a storage place. Staff was very helpful and took care of my every need. I highly recommend.
Friendly and accommodating.
I used Public Storage to store in Woodstock my stuff to when I had to move it was a great experience I would highly recommend them it felt secure the gate has a code you put in you’re own code you make it so the gate opened up before you go in
Good service good prices good security and all indoor
Friendly, helpful, knowlegable staff.
No complaints. Friendly staff.
First time we have used a storage facility. Staff have been extremely helpful with suggestions to meet our needs initially to reserve units and making even better arrangements when space became available. All of our questions and possible concerns were answered. Jennifer was able to answer the multitude of questions that our home insurance company had. After honest discussions with her we decided to go with the insurance that Public Storage has for our household contents during our move. At no time did we feel that our interests were compromised for the sake of just renting a unit to us. All staff have been friendly and helpful. Our unit is easy to access, secure and clean. Movers brought our furniture out today, middle of March. It was easy to find and manoeuvre within. Clean washrooms for them. Got a call an hour later from staff who were doing a routine check of the lockers. We hadn’t locked it up properly. Went back and they reviewed how to do it right. Wow. A real good feeling about leaving our household furniture stored here. Thanks very much ladies.????????????
Great facility, excellent personnel, first rate storage.
The storage is area is very clean and maintained. The staff are fantastic. Any questions or problems they will help. If I ever needed storage again I would go to them. Thank you to all the staff who helped us over the years. You are all amazing!
Great people working there. And the storage is awesome.
Customer service is awesome, very friendly and helpful. ????
Staff was friendly and knowledgeable, strongly recommended giving them a try if you are need of a storage unit!
Great place to buy boxes and bubble wrap, and the staff are great!
The storage room is great and well kept! Olivia was amazing help an very kind! Highly recommend!:)
Amazing staff.. very helpful and polite.. would highly recommend for storage and getting all your moving supplies.
I’ve been storing my motorcycle here for many years the staff working here are always very helpful and pleasant and always nice chatting with the staff highly recommended this place
Experienced excellent, kind, quick service. Has a plan that fit my needs.
Jana and the team are fantastic
good clean place. lil expensive. but great customer service. super friendly and professional
Property manager and assistant were very professional and kind highly recommended
the storage unit was clean, dry and rodent free. I used them for a year. The staff was very friendly and helpful. I would use them again if needed.. WAY FAR better than u haul storage..
Great pricing with promotion value.
The unit was clean when we took it over. The staff are always helpful and pay attention to details, such as security of the units. I forgot to lock mine after a visit and I was made aware of it shortly after.
The staff was super friendly and helpful. We appreciate the service !! Hands down recommend
Overpriced
Excellent service, Public Storage of Brantford treated me great, couldn't ask for any better service. Thank you so much girls!
Tina is always so friendly and wonderful to deal with! Highly recommended!
The people that work for public storage were awesome and the place was super clean . It was exactly what I needed. If you’re looking for a storage, I would definitely highly recommend Public storage
Very helpful! And held the unit after they called to say one was available...very much appreciated!
Great indoor facility..clean...has made our move into Brantford a little more stress free. Reasonable costs for packing materials...Thanks guys.
Thay are great and work with you to meet your needs it was my second time there.
We were impressed with the facility but most of all the staff!
Great place and the staff are top notch!!
Dan is a good character. No problems. Very stream lined. Happy this is where I spent my money. Cheers.
Excellent staff and super clean storage unit. Thanks
The storage room was very clean and just what I needed. Jana was just wonderful in explaining everything to me and very helpful, which made it very easy to get everything I needed to help finish my packing. I did also meet two other staff members, but sorry can't remember their names, they were also very friendly and great to talk to.
Very good customer service awesome people ! Two thumbs up ????
I had a great experience at Public Storage . Dan and his coworker in training were very friendly, professional and helpful as this was my first experience. Thank you ????
Excellent staff and service. Units are clean and well maintained. Highly recommended.
Staff are super friendly and helpful, we felt very secure leaving our things here, this is our second time needing to rent a unit and would use them again if needed! Bubble wrap is a great price here too!!
The staff were very helpful, friendly, fast & easy to deal with. Very secure facility, would use again & of course highly recommend!!