Reviews of Déménagement Groupe STC inc. Movers - Longueuil (Moving Company)

Valentin Platon

Very professional. Very fast. When others refused, this company did within one hour. I highly recommend it to everyone. We lack this service, everyone would work like that.

Zina

Someone gave us this company’s number telling us that the service was very good. We therefore called and the owner came to see our home that very same day to estimate the price for the move. He was very professional and helpful. Nothing was scratched during the move and we had several very heavy items. They were easily available on the days we needed moving. I would definitely recommend this company to any and to all, and would go with them again if I needed to move once more!

Lucy Shih

Had a wonderful move thanks to the professional, friendly and responsible movers from STC. Having had previously bad experiences with other moving companies, I was expecting the worse. But nothing close to nightmarish happened and I recommend them highly. They worked fast without wasting any time and were friendly throughout. Thank you for the happy experience.

farzaneh nassiri

They did the job well and only broke 1 drawer. But they didn't honor the price they sgreed with me. I told them it was a half hour drive from the house to our place. We agreed on $200. On the way home I asked if they could make a stop at our old place for a few more items. We agrees on a new price of $350. They charged us $475 at the end. It was a horrible experience. Definitely don't trust what they say! UNTRUSTWORTHY

Gabrielle Deland

(Translated) I feel cheated. I phone this company for my move. He explains how they work. I check if it is possible to reduce workers' time and travel costs since the company is only 2.6km from my home and I was moving only 8.5km from my home! We agree on 2.5 hours of work instead of the usual minimum of the company which is 3 hours. Then he told me that he would charge me only 30 minutes of travel instead of an hour. I confirm everything by text and send him the estimates of $ 260 + txs according to our discussion. Following its confirmation, I am delighted and I proceed with the reservation for the date of my move. I didn't need a lot of time, since I just wanted them to help me with the big furniture. For small things and boxes, I brought a little every day to my boyfriend's house, where I was moving! On moving day, the movers call me at 8:30 am to let me know that they have arrived. 15 minutes later, after an interminable delay to park the truck, the men enter. To my surprise, they don't speak French and very difficult to understand their English! In addition, one of the two spoke only his native language (neither French nor English). I felt like they were doing everything to make the time longer as all my furniture in each room was ready to be packed and moved to the truck, but they kept wanting to move furniture around the kitchen or j was making boxes .. So constantly, I had to stop doing what I was doing to accommodate them or even settle down! The way he had parked the truck (not parallel to the sidewalk) was taking up too much space so on 2 occasions they had to move the truck and during this time his colleague was watching him do it. I was calculating my time, so as not to exceed it and after having finally put all the big furniture in the truck I decide to tell them to stop and to set off for the next destination. When we reach our destination, we start to put in the furniture, then return to the important and heavy furniture in the back of the truck, they realize that they have forgotten the “moving straps”. I had to go back to my old accommodation to find them. I wasted 30 minutes for their mistake. Not only was their service hugely unprofessional, they didn't even put carpet in the house or the steps. I had to ask and even there, no precautions were taken to respect the premises. They damaged the walls of the stairwell in 4 places and the floors in 3 places. Not to mention the freshly painted doors and frames. Oh! Did I mention to you what happened during the invoicing? Since they came to me with a bill of almost $ 400. Yes Yes! Much more expensive than expected for a big headache. Nothing to do during the telephone conversation. The owner was yelling on the phone. The worst moving experience ever lived and heard. (Original) Je me sens escroqué. Je téléphone à cette entreprise pour mon déménagement. Il m'explique leur fonctionnement. Je vérifie s'il est possible de réduire le temps des travailleurs et les frais de déplacement puisque l'entreprise est à seulement 2,6km de mon domicile et je déménageais à seulement 8,5km de ce dernier! On convient de 2,5h de travail au lieu du minimum habituel de l'entreprise qui est de 3h. Puis, il me dit qu'il me chargerait seulement 30 minutes de déplacement au lieu d'une heure. Je confirme le tout par texto et lui envoie les estimations de 260$ + txs selon notre discussion. Suite à sa confirmation, je suis ravie et je procède avec la réservation pour la date de mon déménagement. Je n'avais pas besoin de beaucoup de temps, puisque je voulais simplement qu'ils m'aident avec les gros meubles. Pour les petites choses et les boites, j'en apportais un peu chaque jour chez mon copain, chez qui je déménageais! La journée du déménagement, les déménageurs me téléphonent à 8h30 pour me signaler qu'ils étaient arrivés. 15 minutes plus tard, après un délais interminable pour stationner le camion, les hommes entrent. À ma grande surprise, ils ne parlent pas français et très difficile de comprendre leur anglais! De plus, un des deux ne parlaient seulement que sa langue natale (ni français ni anglais). J'avais l'impression qu'ils faisaient tout pour allonger le temps, car tous mes meubles dans chaque pièce étaient prêts à être emballés et déplacés dans le camion, mais ils n'arrêtaient pas de vouloir déplacer des meubles dans la cuisine ou j'étais en train de faire des boites.. Donc constamment, je devais arrêter de faire ce que j'étais en train de faire pour les accommoder ou encore me tasser! La façon dont il avait stationné le camion ( non-parallèle au trottoir) prenait trop de place alors à 2 reprises ils ont dû déplacer le camion et pendant ce temps, son collègue le regardait faire. Je calculais mon temps, pour ne pas le dépasser et après avoir finalement mis tous les gros meubles dans le camion je décide de leur dire d'arrêter et de se mettre en route pour la prochaine destination. Rendus à destination, on commence à rentrer les meubles, puis rendu au meubles importants et lourds dans le fond du camion, ils se rendent compte qu'ils ont oublié les ''straps de déménagement''. J'ai dû retourner à mon ancien logement pour les trouver. j'ai perdu 30 minutes pour leur erreur. Non seulement leur service manquait énormément de professionnalisme, mais ils n'ont même pas mis de tapis dans la maison ni les marches. J'ai dû le demander et même là, aucune précaution n'était prise pour respecter les lieux. Ils ont endommagé à 4 endroits les murs de la cage d'escalier et 3 endroits les planchers. Sans compter les portes et cadrages fraîchement peint. Oh! Vous ai-je mentionné ce qu'il s'est passé lors de la facturation? Puisqu'ils m'est arrivé avec une facture de presque 400$. Oui, oui! Beaucoup plus cher que prévu pour un gros mal de tête. Rien à faire lors de la discussion téléphonique. Le propriétaire criait au téléphone. La pire expérience de déménagement vécue et entendue.

Sergii Semenchenko

(Translated) Thank you very much for your service !!! You did a great job, it was very fast, practical and with great attention. I recommend this for everyone who is going to move. (Original) Merci beaucoup à votre service !!! Vous avez fait un excellent travail, c'était très rapide, pratique et avec une grande attention. Je recommande ça pour tout le monde qui va déménager.

S Lacasse

I had a very pleasant experience with the two young lads that did my move. They worked quickly and carefully while being also being friendly. Everything went smooth. I was afraid we would have to undo my bed and reinstall it at my new place which would be a pain and we did have to do such but they made it really easy and installed my bed in no time (would have taken me hours again I’m sure). Really appreciate the experience as I’m quite the worrying kind of person. Decent quote as well! Would recommend and do business with again in the future.

Daniel Martel

(Translated) Two moves in the same building! "Sorry we have to go to another move ... We'll be back tomorrow ..." (2 days later actually) Obviously; They will charge you (for the remaining 30 min of work) the hour of travel and the minimum of two hours ... (I managed not to pay for the second trip) And my damaged furniture ... Belle gamique J I paid 5.5 hrs for a move that took 3 ... (1hr travel + 2.5hrs + 2hrs (the last 30 min) + 2 tips ...) For 3 hrs of move ... Almost paid double what was expected ... To your response sir ... Exactly ... It took 3 hours ... I paid 5.5 ... As if it was my fault ... (Original) Deux déménagement dans la même bâtisse! "Désolé nous devons aller à un autre déménagement... Nous reviendrons demain..." (2 jours plus tard en fait) Évidement; Ils vous chargeront (pour le 30 min de travaux restant) l'heure de déplacement et le minimum de deux heures... (J'ai réussit à ne pas payer pour le deuxième déplacement) Et mes meubles endommagés... Belle gamique J'ai payé 5.5 hrs pour un déménagement qui en a pris 3... (1hr de déplacement + 2.5hrs +2hrs (le dernier 30 min) + 2 fois des pourboire... ) Pour 3 hrs de déménagement... Presque payé le double de ce qui était prévu... To your response sir... Exactly... It took 3 hours... I paid 5.5... As if it was my fault...

Oblyvya Ayvylbo

Miserable company, spend your money elsewhere. Bunch of adults acting like kids. come here if you want your things to be broken or lost in the hands of these people! Edit: you should really be keeping track of who your customers are we spoke a couple weeks ago and one of your workers gave me a hard time. Maybe you should care a little bit more about customers walking away unhappy since they're unhappy enough to leave reviews where other people will see them. Not a good business tactic but obviously this company does not care about their reputation

Stephen Driver

They showed up exactly on time 3 men very polite. Wrapped and packaged all my furniture. No damages or scratches, upon completion their invoice was actually lower than the written estimate. Extremely satisfied with this Big move thank You

David Walter Rothschild

On time ! Fair quote ! Treated my stuff carefully and were professional. No unexpected surprises ! Had all the tools required to help dismantle and reassemble. Not a minute was wasted. Efficient ! Polite. Definitely would hire them again.

Nicolas Rive-Sud

(Translated) It is professional and simply eficase 5 start bravo. (Original) Il son bien professionnelle et simplement éficase 5 start bravo .

Philip Perlman

STC Movers are the most professional movers I have ever dealt with. They gave me a price and stuck to it. No changing at the last minute and holding me hostage. The movers were courteous and carefully wrapped each piece in a blanket. They delivered the furniture from Montreal to Toronto on the day promised and in perfect condition. Best and easiest move I have ever made. Thank you again.

A Z

The best

Jennifer Kinsey

Hard working movers, were generous with their time when our needs changed. Would use again.

Kyle Hallett

The movers showed up right at the beginning of the time slot and were very effecient. They mived everything cerfully and quickly and even took things apart to get them out of our apartment. I qould recommend them to people looking for movers.

Fabio Goran Grozdanovic

Amazing service. Super nice guys Helpful and friendly. Great move - fast and easy. Thank you.

Ilak

Really professional and kind

Soliman Abu Samra

I have used STC moving service for a 4 and half apartment and honestly, I could not ask for more. The service was very neat, clean and professional even with the COVID-19. The guys were very professional and have done their work very efficiently; I have moved 5 times within Montreal and I swear it was the best with no doubt and no competition with the other. I highly recommend their services if someone is looking for movers, those guys will get it done in no time and will transport your staff safely :) Thank you guys for making up our day and I would definitely use your services again and again if I plan a second move.

Anto Gisonti

They were amazing at handling the furniture. Super fast. On time. Very polite and professional. I highly recommend them.

Roxane Paquette

(Translated) Excellent service! The employees were very careful with our furniture and were punctual and very courteous! Very happy to do business with them again for our 2nd move next month! (Original) Excellent service! Les employés faisaient bien attention à nos meubles et ont été ponctuels et très courtois! Très heureuse de faire affaire avec eux à nouveau pour notre 2e déménagement le mois prochain!

Joanie St-Hilaire

(Translated) Very good and professional service. They packed all the big pieces of furniture and took care to put them in the right place carefully. Super nice! (Original) Très bon service et professionnel. Ils ont emballé tous les gros meubles et ont pris soin de les installer au bon endroit avec précaution. Super sympathique!

Justine Favreau

(Translated) They took care of our furniture and moved everything quickly and efficiently. We recommend ! (Original) Ils ont pris soin de nos meubles et ont déplacé le tout avec rapidité et efficacité. Nous recommandons !

OCTAVIAN MUNTEANU

One of the best expiriense, everything arrived intact and on time. Highly recommend