Here you have the reviews of people like you who used the products and services of Great Canadian Van Lines Ltd (Moving Company) around Banff territory (Canada).
Right now the firm has a rating of 4.7 stars over 5 and this rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is virtually the highest, and it is based on a very high number of opinions, so we can think that the assessment is very reliable. If people have bothered to rate when they've done well with the business, is that it works.
You know that we don't usually stop to write opinions when they are good and we usually do it only if we have had a problem or issue...
This Moving Company belongs to the category of Mover.
We recently used GCVL for our move from Red Deer, AB to Kentville, NS. Sara and her team were great! They answered our questions and kept us well informed throughout the whole process. The moving crews at both ends were very professional and efficient. Our belongings were handled with care and arrived on time. Only one item was damaged during the move, but GCVL did not hesitate to reimburse us for the damaged item. Overall the move went smoothly and I would highly recommend this company!
Bill Wilson from Ancaster, ON is the best!
I used GCVL in 2018 and was very happy with them. I recently used them again in September 2019 and added their packing service. I couldn’t be happier. They arrived on time at 9:00am, estimated the time to complete at 6 hours and sure enough, at 3:00pm, everything was packed efficiently, loaded on the truck and they were gone. Their packing was excellent and nothing was broken in the move. The crew members were very pleasant and answered all my questions. I would only use them for a long distance move and I highly recommend the packing service!
We had this company move us from BC to Toronto, ON in the fall. We originally had another company lined up but they told us they couldn't do it after a week of thinking we had it booked. So we called Great Canadian Van Lines. They were great and re assuring. They were easy to contact, responsive and friendly. We received our goods in 2 weeks which is what we were told. I must say that they seem to be a little more expensive but everything arrived so overall a good experience.
I was very impressed with the service Sean and the organizing team provided for my cross-country move. I had to change dates a number of times to coordinate with my condo building and they were able to be flexible to support the changes. The moving team went above and beyond to help move things I couldn't carry, arrived early, and kept me updated through the process. Everything arrived in one piece, there was nothing broken. The initial quote was accurate with no hidden expenses or repricing after the fact. I would definitely recommend.
My movers, Amar and Jazzy, were speedy and professional throughout. I can't think of a single complaint. I've used long distance movers many times, and this is probably the only company I would use again without hesitation.
Excellent Service. The team was on time and worked extremely hard. Very respectful and accommodating. The best movers! I will definately use them again.
Terrible moving company with seriously ridiculous rates and don't even think about having a car shipped through them. They pull numbers out of the hat as to what its going to cost you. You can pretty much buy another car for that cost. Drive it if you can. Don't support these scum bags.
Great, prompt and communicative service, I wouldn't hesitate recommend this company.
I recently moved across the country with Great Canadian Van Lines. Communications was great, as they realize most of us don't move an entire household of stuff often. They did a great job, I highly recommend their services.
Most professional move at reasonable rate. I had a sofa, chair and a few boxes to move from one city in the east to a city in west. They were quick to give me a quote, set up pick up and delivery times. Called to give me updates. About 30% less than other professional moving companies.
The team at GCVL were great. They were on time for pick-up and were very quick to load all my belongings in their truck. They were also very quick unpon arrival as well and arrived earlier than expected despite having truck troubles along the way.
I used GCVL for a move from Vancouver to Toronto in 2021. This was my first time using movers, and it was a terrible experience. Here is a short list of the problems with GCVL: 1) The salesperson was very hands-on and made lots of promises, but as soon as I had paid I never heard from her again. 2) GCVL called me 30 minutes before my movers were supposed to arrive to tell me they would be a few hours late. This was a problem because we had booked the moving elevator and there were other moves going on in the building. 3) GCVL and/or the movers lied about the cause of the delay. GCVL said a mover was injured, and the movers said it was because a previous delivery was delayed. 4) The movers ended up being over 6 hours late and it went on well past when we were supposed to do our key handover to the new tenants. 5) When the movers arrived, they were rude and unprofessional. One refused to wear a mask, bragged about not getting a COVID vaccination, and made inappropriate jokes towards me and my partner. 6) The movers dragged a wooden bed frame across the concrete parking and scratched it up. They would not let us look at the inventory of items they wrote so who knows if we even received everything. 7) When trying to book my move-in date it took 3+ weeks to receive a response. 8) The day of my move I received an email 45 minutes before they arrived to say they would be 5 hours late. They told me that there was only one person with a key to the storage unit and he was late. (90% sure this was a lie as well). That wonderful experience cost $6,000+. I had always heard that moving companies were a scam, but this was far worse than I expected.
Puneet and his crew did an excellent job moving my stuff for my move between Mississauga and Vancouver. He did a great job communicating with me throughout the process. They moved all the stuff into the place very efficiently and with care.
This was a major move for us and after careful consideration, we chose Great Canadian Van Lines to move us from B.C to Ontario during the height of COVID-19. We needed to ship two cars as well, which Great Canadian Van Lines organized for us with Livingston Transportation which also gets an honourable mention here. GCVL organized 4 men to look after our move out and 4 men to move us into our new home. The one constant individual was the driver Sean, the leader who not only did the drive across the country but was tasked with disassembling and reassembling our expensive Martix Elliptical machine (which we paid for in advance). My one recommendation to GCVL would be to make sure that this individual was qualified to do this. As it turned out, Sean wasn't able to successfully reassemble our machine, so we had to organize another company to do this. GCVL took full responsibility for the error and quickly reimbursed me in full for the additional work done. Back to the move in. It was a scorching hot day in July and everyone powered through it graciously. A special mention and thanks goes to Sean who has an amazing work ethic! GCVL actually went out of their way to get our delivery date shifted two days earlier which was amazing! So yes, we highly recommend GCVL for anyone needing a long-haul move. Considering the pandemic, our move was stress-free and on time with NO Damage.
I was very impressed with the service Sean and the organizing team provided for my cross-country move. I had to change dates a number of times to coordinate with my condo building and they were able to be flexible to support the changes. The moving team went above and beyond to help move things I couldn't carry, arrived early, and kept me updated through the process. Everything arrived in one piece, there was nothing broken. The initial quote was accurate with no hidden expenses or repricing after the fact. I would definitely recommend.
Entire process of relocation was smooth and seamless, amazing and helpful staff, fast delivery times, responsive communications!
Excellent company, helped me move from Toronto To Vancouver on a tight deadline, no complaints at all
From the initial estimates and the initial loading this was a positive experience. I felt my concerns and worries were addressed professionally. My goods arrived in the time period promised and the unloading was handled well and courteously. I packed myself and in the end only three pieces of glassware were broken out of a 5200lb shipment. I would highly recommend Great Canadian! ( and the weight estimate was out by 27 lbs.!! - the final weight is only known once the truck is loaded)
I am the most impressed by Great Canadian Van Lines, efficient from the pick up to the delivery, from Vancouver to Quebec. Very professional. I have no hesitation to recommend them.
Had an amazing experience with Great Canadian Van Lines! They were on time, efficient, professional, and we knew our items were well taken care of while moving from Ontario to Calgary. This was our first time moving and they were very responsive whenever we had a question about the process. Highly recommend!
I hired Great Canadian Van Lines in summer 2020 during the pandemic to move my family's belongings from a 2bdrm/1bath condo in Edmonton to a residential garage in Toronto. We packed our own belongings. The services GCVL provided included loading boxes and furniture in the 5th floor condo, setting up freight transport for a vehicle, and unloading the shipment into a garage. On both ends of the move, the movers were punctual, careful, and friendly. I did join the mover to the weighing scale for my own comfort. The final price was accurate to the estimate and reasonable (they aren't the cheapest but they aren't the most expensive). Nothing was damaged. The staff kept in touch with me through the move. Everything was on time. I would recommend to anybody undertaking a cross country move.
I have used GCV twice to get from British Columbia to Toronto and back. Both times I worked with Sara Engelsman and cant say enough about her service and assistance throughout the move. Their prices are also highly competitive in comparison to the other big moving companies. I would highly recommend using GCV and Sara if you are planning long distance travel
We moved across the country from BC to Ontario, and the team at Great Canadian Van Lines could not have made our process more seamless and stress free. Kathy D was integral in our planning process. She was kind, communicative and very understanding each time we made adjustments to our plan. She answered all our questions and more, made suggestions and went out of her way to make sure we were totally comfortable with everything. Our drivers Bill & Kevin made the experience that much better. They treated all of our things with care as if the items were their own, communicated with us on the drive and made our pick up at our final destination as easy as ever. Overall Great Canadian Van Lines exceeded our expectations and we would highly recommend and would definitely use them again.
Amar and his team helped my family move from one province to another seamlessly. They maintained a great line of communication and ensured that the shipment was dropped off without any delays and without any damages. Also, throughout the loading and unloading process, they used protective materials to keep the walls and floors free of damages. We have recommended Amar and his team to many of our friends and family.
Puneet and his crew were amazing. Handled all of my items with care. I would highly recommend them to anyone and I would use them again!
This is the second time we used GCVL for our long distance moves and have no regrets at all. Sara and Emily were incredibly helpful and quick in responding. They also organized the transport for our two vehicles. All promises were met without any issues. The movers were not only on time but arrived early. The loading crew and the unloading crew were friendly and professional as well as hard working and fast. Very impressed! The driver, Wade, great guy! We highly recommend this company.
Just moved from Toronto to Kelowna and I'm so happy I went with this company! With all the horror stories about moving companies I was super stressed but I shouldn't have been with these guys. They always followed up, accepted my calls, messaged me, kept me updated, went through my inventory. Rick was the person I dealt with and he was very accommodating, and Cole was our driver who was super nice, organized and took good care of our stuff! Everything came to us in perfect condition in great time. If you're looking for a long distance moving company I highly reccomend them! I will be using them if I ever have to move again and recommending them to whoever needs this service! Thank you again.
Used GCVL to move from Toronto to BC, was very pleased with pick up and responses from our crew. Shipment got delayed and our driver Codie became unresponsive as our expected date came closer. When they did arrive, they didn’t follow COVID protocol and wear a mask despite asking and spoke how they were pulled over from driving too long hours that’s why they were late. We were missing a package and were told it would be dropped off a couple days later. When we spoke with Codie, he said he checked his warehouse and had it and would drop it off tomorrow, when we spoke with him a couple days later, he was back in Ontario and we were told to contact support. Who offered us a small compensation that wouldn’t make up for the missing box. Since then, the customer service has ignored emails and we are left in the dark. From the other reviews here, seems like a good shipping company if everything goes smoothly, if it doesn’t, you’re on your own. Not worth the risk.
Very professional, efficient, and friendly when delivering my belongings across province. My shipment of belongings came earlier than the expected delivery which was nice and everything was accounted for. I would definitely recommend this service and use this service again.
Reliable and quick. We move from BC to Alberta. Sara was very helpful throughout our move. She answered all our questions promptly. Drivers protected all the furniture very well and installed it at the new place. We received our shipment 2 days earlier than the expected delivery date.I would highly recommend their service.
We used CGVL for our out of province long distance move and we could not have been happier with the experience. The drivers arrived at the promised schedule time and took the time and care to ensure our valuables were kept in good condition. Upon unloading, the drivers managed to squeeze us in a day earlier than expected and once again we were pleased with the service provided. Would highly recommend this company to anyone who is looking a moving company!
Before moving I thoroughly researched all the moving options at my disposal. Great Canadian Van Lines were the most reliable during my initial contact with them, and were very flexible towards my need to interact by email. The price was very reasonable and the difference between the estimate and the final cost was not much, as I had many heavy small boxes of books. The driver and movers were all professional and completed both the load up and load off very quickly. I highly recommend this company, as the pandemic started partway through this process and they made a stressful move as smooth as possible.
Extremely good moving company. Everything was perfect. The crews was wonderful, respectful and fast. The estimated cost was more expensive that the real price !! I recommend this company to everyone who need an amazing moving. We moved from BC to NB. The driver called 3 days before arriving and he arrived 5 days before the expected date.
Pros: All of our stuff arrived on time, and nothing was broken or missing. No extra fees, except for the usual. Cons: Expensive Didn't allow us to be present during the weighing Usual extra fees not included in original quote (like all movers) They wanted to drop our stuff off earlier than our arrival date and kept threatening us with crazy extra charges (while this was stressful, they didn't end up charging us anything extra). Overall we are happy, and glad our driver - Peter - was able to deliver our stuff without charging us extra. As far as moving companies go, these guys seem to be less criminally exploitative than the rest. We would go with them again.
Great Canadian Van Lines assisted my family in moving from Toronto to Vancouver a few months ago. I was very appreciative that our shipment arrived earlier than predicted and the driver was very pleasant to work with. The movers were efficient and experienced. However I am extremely disappointed that I have had not one, but several items missing. Although we contacted the driver to inform them, there has been no follow up on missing inventory. It's unfortunate that the stress of moving remains unresolved.
I had a perfect experience with GCVL. I compared dozens of companies, but they were eventually recommended by a family friend who has her own local moving company in Vancouver (but only does local moves). They were always very professional, quick to answer my emails and able to address any concerns I had. I was able to book them for the dates I needed, and the move was only a couple days long altogether. We had a two days window for delivery which was wonderful on my end in terms of organization. Items were packed carefully during pick up and all delivered without any damages recorded. I highly recommend this company. I will definitely hire them again if I were to move back to LA.
Great people. They were able to help get my belongings from Toronto down to the USA without an issue. I would gladly use them again.
Really careful and professional packing, shipping and unpacking. A truly stellar experience. I can't fault the team at GCVL.
My husband and I were moving 2 households from BC to Ontario. We had a horrible experience with the movers we hired for the first leg of this move and weren't willing to trust them with the second leg. We hired Great Canadian Van Lines and are extremely pleased with the services we received. From the initial visit and estimating process, to the 4 guys who showed up to pack and load the truck, to the delivery and unloading process - all was exactly as promised. We would highly recommend this company to anyone considering a local or long distance move.
Hello, I would like to take time to provide a feedback on the moving services of Great Canadian Van Lines. I've recently moved from Toronto to Vancouver and it was my first time moving all my belongings long distance. I had done my homework and reached out to multiple companies to receive a quote. Great Canadian Van Lines had impressed me right from the beginning. The quote was very detailed so I didn't worry that more fees would show up during the move and every step was very well thought through. The moving crew was just wonderful (Codie, Jon and Kevin in Toronto and Codie, Jon and Jay in Vancouver). They were very professional, friendly and I felt comfortable that my belongings would get delivered safely and on time. They were even flexible with the date and time of delivery which was a giant help since I was flying to Vancouver with couple days delay. I would like to recommend this company to whoever is planning a long distance move. They are truly amazing! Thank you guys!!! Klara
We had a very professional and hassel free moving experience thanks to the team at Great Canadian Van Lines. We have used the company services for the third time moving from Onatrio to Edmonton, Edmonton to Ontario and back to Edmonton, and honestly speaking if we moved again they would be my first call. Amar was very professional and detailed with all our belongings, the items were very carefully placed in the truck and there was nothing broken or missing. Thank you Great Canadian Van Lines for an exceptional experience.
Had them move me From Edmonton, AB to Delta, BC. Their responses were very quick and gave me all the details I needed to get the move done as painlessly as possible. Thier quote was pretty spot on. Transport only took a couple days. Loading and unloading was only a couple hours. They inventoried everything I had to make sure it all got here. This is the second time I've used them. I would use them again in the future for sure.
I recently organized a move for my father from BC to Manitoba and I was very happy with the service. The movers came in and took great care in wrapping items for the move. They were very organized and friendly. The items arrived to the destination in great condition and there were no issues. The estimate was good and there were no surprises in the final bill. I would have no hesitation calling them again if I ever have a cross province move to make again.
We recently moved with GCVL Ltd from Vancouver Island to Montreal. Initial Booking Process Sara was incredibly helpful and kind throughout the entire process (initial contact, sending us quotes, transparency about prices, getting back to us promptly and not pressuring us for services). Moving price was very reasonable! 6 Stars for Sara! Pick Up Movers were quick, professional, and on time for pick up on Vancouver Island. We called once to find out where the moving van was and received a response quickly. It took about 3 weeks for our items to arrive. Drop Off The reason I did not provide a 5 star rating was because the drop off was a bit complicated. The driver called 4 days ahead of time to let us know the day and time of drop off (two thumbs up for communicating to us this early). However, he confused the days and I was waiting around all day. He then told me he was coming the next day. He apologized and I could tell he felt really bad. However, In the end, the driver decided to drop off the items the same night (initially planned date). Moving van arrived around 7 pm. Originally it was supposed to be a shuttle van because the streets of Montreal are narrow (which would have cost us an extra $300). The driver wanted us to save the money and arrived in the full size moving truck, which barely fit in the street. It took them about 45 minutes to figure out how and where to park. It was a bit of a stressful situation. All my neighbors were moving their cars to help them find parking. But I must say the two movers where incredibly polite, friendly, willing to help, and wanted us to save some money (which I found was very kind of them). We double checked the inventory list 3 times to make sure everything was there. Some boxes were a bit 'smooshed' in the move - but this was a cross-Canada move and some casualties are to be expected. Nothing to my knowledge broke in the move. I would have given them 4.5 Stars - but half stars are not an option. Essentially just lost a star for some stress around arrival time and day and trying to get the moving truck to park somewhere. I would book with GCVL again.
These guys are amazing. I had to move a three bedroom house worth of goods from northwestern Ontario to Vancouver in November. I got quotes from a number of companies and, although Great Canadian was not the cheapest, they were definitely the best choice. Their customer service was excellent and they got back to me right away with a quote. Although I didn't give them a lot of notice, they picked up my goods right on time and even delivered them earlier than expected. The driver and his partner went out of their way and even did two pick-ups for us. Their communication was great and they let me know a couple days before they arrived in Vancouver when they would do the delivery. The guys went out of their way on the drop-off as they had a huge truck that couldn't fit into the laneway where I live. We helped them cart our stuff down the laneway to the house and they were an absolute pleasure to work with. And to top it all off, not a single thing got broken! I've moved a lot and this was a first for me. The price they quoted ended up being exactly what we paid, even though we added some goods at the last minute. I would definitely use these guys again!
We moved from Ottawa, Ontario to Vancouver, BC. They provided an excellent service. Sara and her team are very professional and answers all my queries promptly. They moved 3 bedroom stuff and delivered with no damage. The delivery was done a day ahead of scheduled delivery. The service provided is beyond my imagination. I paid for storage also until I get my house in Vancouver. They surprised me when I receive call that they will refund storage amount because they did not us storage and kept stuff in truck itself. Extremely highly recommended
During my initial research for moving across Canada, I got three quotes from different companies. GCVL were very responsive and had a slightly better price than the others I was comparing. A friend had also used them in the past without issue, so I decided to go with them. Sara, the "Relocation Consultant" who I helped get my quote and answer any questions I had before and during the move, was very responsive and easy to communicate with. She addressed any questions or concerns I had regarding fees for certain items on my quote. Both my move out experience and move in experience were excellent. The move out team was on-time, very efficient, and wrapped everything to protect it. The move out team was similarly efficient and had a system to check that each item was accounted for before leaving. There was some very minor dents/scratches on a few pieces of furniture, but not something you would notice unless you were looking for it and it didn't bother me. If it was a more expensive piece of furniture I might have been more concerned. Overall, I would recommend GCVL based on my experience for moving across Canada.
Great Canadian Van Lines gave us superb service from start to finish! Wade (the driver) was not only awesome in his professional attention to details, he was also uniquely personable and respectful. Not surprisingly, he was also magical in attracting associates of like mind to work with him at both ends of the process. We are very grateful to Great Canadian Van Lines. We will recommend this company to people without any hesitation - and we particularly give Wade very lively kudos!
All I can say is WOW! they are amazing. Very professional and get the job done RIGHT! We moved from Toronto to Edmonton and everything went smooth and no problems. Yes If i need to move anywhere Great Canadian Van Lines will be the ones I will call for sure. Thank you!!
I had this company help me to move from Ontario to Vancouver. Their service is great. The driver Puneet and his crew are very professional and helped a lot.
Great Canadian Van Lines was the best choice I could have ever made for my move from Toronto to Saskatoon! Sara was very responsive with my booking needs, and answered all my questions very promptly. I felt well prepared before the move, and knew what to expect. Amar Sihu and Jazzy were the most amazing movers ever. I have heard so many horror stories about bad movers, but they were an amazing team. Amar did a great job communicating when he would arrive for both the pickup and drop-off, and he even responded to a last minute request for additional mattress bags. He called me when he was a day away, and even called to let me know he was just 45 minutes late coming in. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of. The most amazing part was that they arrived from Toronto to Saskatoon in 4 days!! They were equally professional and speedy in unloading our furniture into the right rooms, and even helped to put the large furniture back together again. I cannot emphasize how great of a moving experience it was with Amar and Jazzy, and I have personally told everyone I know to book with them for their move. 5 star move for sure!
We had a great experience with Great Canadian Van Lines. It was our first time using a professional moving company, and we were moving from Ottawa to Calgary, so we had many questions about the process and Sara and the team answered all of them thoroughly. Ken and Dave handled our furniture with care and nothing was broken or scratched! Given the elevator in our new building needed to be booked in advance, they were very accommodating, giving us an approximate window for us to book the elevator for, then making sure to arrive at the small window. Also, after we noticed a small scratch on our wood floors, Great Canadian Van Lines was quick to reimburse us for the cost of the repair. We highly recommend this company - great service!
I am very pleased with Great Canadian Van Lines. Kathy in the Surrey office was very thorough in her questions for me and I feel she went the extra mile to get my goods onto a truck from Vancouver to Toronto as quickly as possible. The driver was very polite and carefull the packing and unpacking. It was very reassuring to me that the driver was the one familiar face. There was no damage to anything shipped and everything arrived as it should. I can highly recommend Kathy, the driver and Great Canadian Van Lines.
Working with Great Canadian Van Lines was a smooth experience. From booking to answering all my questions and doing the reservation, Kathy was extremely helpful and easy to talk to, she went through all the minor details with me to make sure there would be no surprise for anyone (things like making sure there would be enough room for the truck to park both at source and destination, avoiding extra charge if it wasn't the case as they would need a shuttle on top of the trucks). My move was somewhat complex and Kathy helped with all the details, they also helped me book a car relocation through one of their business partners. The movers were here on time on both occasions (pick-up and delivery), extremely professional and efficient. This is the first time doing a long distance move that everything went so smoothly (I have done other long distance move before). All the furniture arrived in perfect condition and they made sure to make every piece of furniture ready to be moved. Overall a great experience and I would absolutely recommend them for anyone's move.
Great service. Professional, swift and efficient. Great packing. We moved from Vancouver to Ottawa. Everything arrived in perfect condition, no damage whatsoever. Great communication with the driver upon arrival. Price was slightly higher than quoted, but that was expected, due to the "guess-timation" of weight vs space. I highly recommend them.
Had an amazing experience with this company. Kathy was so helpful and friendly from start to finish. Bill the mover and his team were fast, very efficient, trustworthy and also very friendly. Our belongings made the 6000km journey undamaged. I'm so happy with my experience
In the industry that my wife and I both work we move a lot. Over the past 3 years we’ve moved on average 2 twice/year. We have dealt with several moving companies and I can honestly say that Great Canadian Van Lines is second to none. From the first call all the way to move day. The experience was very smooth and extremely professional. Take the stress out of your next move and call great Canadian Van Lines.
We used Great Canadian Van Lines for our move from Winnipeg to Calgary. Everything went perfectly. The crew was on-time, packaged all our goods with extreme care and delivered everything to us under-budget and ahead of schedule. Nothing was broken or damaged. It really couldn't have gone any smoother. Also, our contact at head-office was super responsive with any questions we had and walked us through the process every step of the way. The crew was also very transparent with the weight of our shipment so I knew that what we paid was the right price.
We recently moved from Vancouver to the East Coast & GCVL were very professional. They delivered everything within 11 days & their driver Wade who managed the packing & loading & off loading was fantastic & a real professional. I would highly recommend them.
the staff were very helpful. everything went extremely smoothly. it took me months to find a moving company that had good reviews. 10/10 would use again.
I was helped by Jaskaran Kuldip in delivering my things from Winnipeg to Calgary. Awesome dude and really knew what he was doing…. Was a good moving experience and I highly recommend. Cheers!
This summer (August 2021), GCVL helped move us half way across the country from Surrey, BC. to Guelph, Ontario. We had been looking into a do-it-yourself move to save money, but are SOOO glad we went with GCVL. The option to pack our own boxes beforehand allowed us to save quite a bit. We were very happy with the final bill, even with having to use the shuttle option in Guelph (due to lack of access to our apartment block). We moved BELOW budget! The office staff were super as was the driver, Ron. Thanks you guys! We'd definitely use GCVL again (but hopefully won't have to!)
Great Canadian Van Lines and their associates moved my furniture and other household contents from Ontario to BC in Aug 2020. I was extremely pleased with the service they provided. They were very responsive and professional with regard to my questions and concerns, and readily offered a $300 discount when the delivery was delayed by a week. All my items arrived in excellent condition and were well packed and protected. Price-wise, I obtained 4 quotes and theirs was the most competitive and offered the best insurance coverage as well. I highly recommend GCVL.
Moving to a different province (during a pandemic no less) is extremely stressful, but GCVL took a huge weight off from Day 1. Promptly responding to inquiries immediately put me more at ease. I was on a tight timeline and they were able to make that work. Movers showed up on time and took time to carefully to wrap all my belongings. They arrived on the other side in perfect condition and were unloaded in a timely manner. Overall, I can't recommend GCVL enough and I'm so happy I went with them. It was one less thing for me to have to worry about during this whole process.
Had a great experience with Great Canadian Van Lines. Kathy was very helpful and supportive from the time I called her for the quote right until my stuff came to the destination. On departure day, the team arrived as promised at 9AM, moved all my boxes from the basement to the their truck very carefully and quickly, couple hours later they sent me the actual weight(which turned out to be less than estimated, which is really good). The arrival date was within the timeframe Kathy provided to me at the beginning. Nothing was lost nor damaged and there was NO hidden fees. Thanks for the service, it was awesome!
My husband and I moved from Ontario to Saskatchewan in August. My son used the same company moving from Ontario to Manitoba earlier this year. Amar and his crew were very careful but very efficient. We could see they were taking care to ensure everything arrived at our new home in one piece. And it did. They unloaded everything and placed it where we asked. I would highly recommend this company. Take some of the stress out of your move and call Great Canadian Van Lines.
The staff at all points of entry - from the booking to the delivery guys were fabulous to work with. The furniture arrived on time and cost less than originally estimated. I would definitely recommend Great Canadian Van Lines for long distance moves within Canada. The staff helped make a stressful experience much more pleasant. Thank you.
Best moving company I have used, ever! I did a long distance moving and there were no damages to my belongings, nor any issues with the company. Very polite and trained staff. I would definitely recommend this company for those who don't want headaches in the process.
Admin, Pack and Move Teams were terrific. Courteous, helpful, and efficient. Highly recommend this company; will use them again.
Our cross-country move was made easier by Great Canadian Van Lines. Sara completed our virtual survey which was a dream and led to an accurate estimate. Our movers, Jaskaran, Yadwinder, and Talwinder's professionalism and responsiveness were greatly appreciated. I was impressed with their speed and efficiency on both ends of our move. Thank you, Great Canadian Van Lines!
This was my second time using GCVL and I'd recommend them for a cross country move, which they've done for me twice. Both times the crews I've dealt with have been extremely courteous, friendly and professional. The dispatch and office staff are very quick at responding the inquiries and communicating. Only reason for 4 stars was a few of our items were slightly damaged in the move, though being packed by us this was likely our fault. A book case did get pretty banged up but we were compensated fairly for this. I'd be happy to use them again and would recommend them to anyone!
From beginning to end, the move was seamless. Thanks to the logistics team for incorporating our last minute change. Amar was very professional, efficient and took extreme care with every item. His communication was spot on and pick-up and delivery were stress free. Highly recommend!!!
We have recently used Great Canadian Van Lines to move from Vancouver to Kitchener. At both ends of the journey the staff were courteous, friendly, happy and knew what they were doing. They conducted themselves in a professional manner. Everything was well wrapped and no damage occurred to our furniture. While they moved in and out of either place no marks were left on either the walls, doors or floors. I would highly recommend this company to anyone faced with the daunting task of moving across the country.
After making many call to find a moving company, I found GCVL! Karen was so nice and helpful! She answered all my questions and made the process quite pleasant. I cannot say enough about the great experience I had. The movers were very professional , nice and knowledgable. They took great care of our furniture and our other belongings. Thanks GCVL! Good job!
The staff was reliable and extremely professional, the team arrived on time and took special care of our belongings. It was an excellent experience, definitely recommend this company.
We moved from Ontario to Alberta and hired this company to handle our move. Amar and the moving team was punctual, caring of our contents and efficient in moving in and out. Focused team that gets the job done well. All our items were wrapped well with blankets. Communication was excellent, keeping us informed when our items will arrive. Will hire again when needed. Thanks for the great service.
Reliable, professional, and makes moving so easy. Any loose items were wrapped in moving blankets and when the truck arrived, I simply had to tell the movers where I wanted them to put each box. This saved us a ton of time and hassle. I have now used GCVL twice for long distance moves and would do so again.
Kathy was great at keeping me informed and responding to me so promptly. My driver, Wade, was professional and friendly. He arrived on time to pick up my things and to drop them off. They made my move across the country very easy. The movers were also timely and respectful. Highly recommend.
A wonderful experience, from the head office to the Movers who went above and beyond for our family. Thank you so much. .We highly recommend Great Canadian Van Lines! Shane and Laura Thompson
Great customer service in coordinating my move from QC to SK. The consultant Sarah was helpful and super responsive to my many questions and concerns. The estimate she provided was much closer to the actual weight and cost than the ones I got from other companies (which is key, you don’t want to end up with a surprise extra $1000 when the truck gets weighed). Movers did a fine job, everything arrived intact, undamaged and on time. Overall a very good experience and good company- they stand out in an industry that can be sketchy and/or super expensive.
Very friendly, and efficient in their work. Only downfall is that quite a few pieces of furniture and items (bed side table, wine bar, bike) had scratches and chips on them from the move...
This was our second move with Great Canadian Van Lines. This time we moved from Victoria, BC to Summerland, BC. The crews arrived as scheduled at both locations and were professional and courteous. No damage and both sites were left clean. Another great move!
GCVL moved our belongings from a storage locker in Ontario to BC. The entire process was efficient and professional and everything arrived on time as scheduled. The driver and his assistant were extremely proficient, hard working and courteous. I truly wish I had used them for our October 2020 large move from Ontario to BC. I have not experienced the level of customer service I received in a very long time. I do not have any hesitation whatsoever recommending this company. Five stars and keep up the great work ethic.
Great Canadian Van Lines was very professional and easy to deal with. I would recommend them to family and friends - thanks GCVL!
Great service! Moved to Montreal and was very pleased with the helpful and communicative service and assistance. The price I was quoted at was very accurate to the price I paid after the move. The packing service was an exceptional and surprisingly smooth process. I could not have been happier! Amazing customer service and responsiveness is hard to come by these days.
I have done 2 cross-country moves (Vancouver-Montreal, Montreal-Calgary) with GCVL and have nothing but good things to say about them. We have dealt with Mark, Kyle, and other employees from the offices and everyone was always polite, accomodating, and thorough. The movers and drivers were always courteous, careful with our stuff, organized, clean, and highly efficient. Both of our moves arrived as scheduled. On the last move, one of the guys even helped my mom shovel the snow off the driveway to the house! The price felt fair and it was up-front from the beginning. It of course is up to you to give them all the information they need to quote as close to the final bill as possible. The fees were clearly explained, there were no hidden fees, and payment couldn't be easier to make on their platform. Highly, highly recommended!
I have now used Great Canadian Van Lines three times now for small and large moves. Each time Kathy Dorland in the head office has been wonderful. Her knowledge and patience for all my questions is exceptional. Taylor in dispatch was also very helpful with questions about packing certain items and kept me updated with information about the actual move. The actual movers were all professional, personable and kept me updated as they packed items I needed them to and when packing the truck. With my last move, I was moving contents from my dad's home in Mississauga to Edmonton and Amar and his crew were great to work with. I would definitely recommend Great Canadian Van Lines to anyone with a small or large move.
I was dreading my move to Ontario because of friends and their horrible experiences with other moving companies! I had a fantastic experience with Great a Canadian Van Lines! I packed several glass + breakable items and not a single thing broke - I was shocked! They also arrived a week early which worked out perfect for me! They were friendly and took their job seriously. I love that they sent a consultant out prior to booking your move! I would say this company is one of the top in industry!
Amazing service, accurate quote and quality movers. We had alot of expensive items and they were handled professionally and with the most care!!! Thank you GCVL I would recommend to anyone!
Had a great experience with this company outstanding service l. The three workers Yaadvinder, Arshpreet, and Taran were very efficient productive and hardworking as well as very polite. Definitely recommend this company and it’s workers!
My movers jaskaran and Yadwinder were excellent. I would recommend them for thoroughly professional moving! Thanks!
Moved from Alberta to Ontario and my belongings arrived in 2 weeks. The disaapointment came at destination where one of the drivers reeked of alcohol and unable to do any moving which left a pregnant woman and 1 other man to bring in boxes and furniture. When large 20 ft movng truck arrived it took out several branches off tree on my property, and the movers would not move or not take the branches away...left quite a mess. After a letter to moving company about my experience they did send me $100 towards having branches removed. Whoever are contracted out for these companies should be vetted more carefully as they are representing the company and are part of what makes or breaks the customer experience
Everything was well explained and detailed. Everything went well. Would use again.
Utilized GCVL for a move from Toronto to Vancouver. Sara was my relocation consultant and she was quick to respond to any of my questions. I appreciated the detailed quote that took everything into consideration including having to use a smaller truck in Toronto due to more limited access. The crews on both ends communicated regularly, were on time, efficient and polite. Partway through the move, I needed to add storage to delay my delivery date for home renos and it was handled quickly and professionally. Despite multiple transfers of items, everything arrived intact! Would happily use their services again if I need to do a long distance move!
Thank you Great Canadian Van Lines Ltd. for transporting my valuables safely from storage to my house across several provinces.
Amar and his team were unbelievable. They assisted us with a cross country move and dealt with some of our most delicate items in an amazing manner. They delivered to us at our new location on time and went above and beyond with our difficult circumstances. Not a single item was missing or broken and I have already recommended his team to family and friends! Look no further, this is THE moving team you need.
Great customer service from this company!
We used Great Canadian Van Lines to move a large house from Kingston to Edmonton. The mover we had was fantastic. He had a large crew (so it took way less time than other moves), he was strict about using floor mats, they treated our stuff with respect and they were on time (even early). We have zero complaints about the service!
We recently used their services for our move from Toronto to Vancouver. It was a seamless experience from start to finish! Every person we were in contact with was prompt and polite. Our things arrived on time and in great condition. Will definitely recommend Great Canadian Van Lines!
Great service!
We had a move from SK to BC and decided to hire GCVL. They promised to deliver our stuff between Aug 2 and Aug 8, but they eventually delivered (with some minor damages !!)on Aug 11 and offered 150$ in return ! Not a pleasant experience at all.
An excellent experience. Lana (the administrator) updated us regularly with clear, step-by-step information on all processes and fees/payments, and Wade and his team (the movers) were professional, courteous, careful and efficient. It was a stress-free move and it all went smoothly. Thanks very much; I'm happy to recommend GCVL.
My movers jaskaran and Yadwinder were excellent. I would recommend them for thoroughly professional moving! Thanks!
We moved from Toronto to Vancouver and I am happy to say everything went very smooth and without any hiccups on this long haul move. Both the staff members we engaged with since the beginning and throughout the move were very professional and always answered all our questions. Kyle especially was very proactive, prompt and made us feel very confident that everything will go smooth, so thank you Kyle for that! We had a pleasant experience with our driver Harry who kept everything on schedule, we was quite accommodating of our requests and quite transparent about everything, which we appreciated. There were some slip ups during the move-out however. The mover crew didn't lay carpets out before starting (we had to request later), and we ended up getting a carbon copy of the inventory which was barely legible and so it felt like paperwork was not given proper attention and got me a little concerned. But on the flip side, Harry and crew made up for it during the move-in and I was pleased that they did everything as expected. Items arrived undamaged and inventory process was thorough and not rushed. Short version : I would highly recommend Canadian van lines, they are an honest and professional group of people and great at what they do.
Very responsive company. All the staff are friendly and professional. Despite a delay in delivery, they made sure that the compensation was satisfactory. Also, no damage occurred to our belongings during the move from ON to BC. Definitely, recommend this company.
From start to finish, everything was professional. Communications with all employees was great. All fees and conditions were up front and transparent. The drivers and loaders were efficient without making any one seemed rushed. They were also pleasant to deal with. All my things arrived in good shape. I would definitely recommend GCVL.
My experience with the Great Canadian Van Lines was nothing but smooth and convenient from day 1 -- despite Covid. Asking for a quote was easy and efficient, and Sara definitely answered all my questions and ensured me that I had nothing to worry about. She was clear about what my expectations should be from pricing to preparation, to moving day, etc. Codie (the driver assigned to my account) was nothing but respectful, reassuring, helpful, and kept me informed even when I wasn't asking for an update. He was not only helpful but extremely friendly and a delight to speak with. He and the team worked really quickly and took care of my belongings. They delivered my things from Brampton to Calgary, on time, and safely. Amazing service from Sara and Codie. I'd definitely love to hire them again if I ever needed to make a big move again. Thank you, Sara, Codie, and GCVL for a stress-free moving experience.
Our experience with GCVL was just terrible. In May my wife asked a quote to GVCL- it was at 4500lb. They claimed industry standard 650 cubic feet multiplied 7 (?!?). In the next days we updated our List of Goods to make sure we had a better estimate. Ignored. During the first phone call though, they gave us only one option, the "Minimum weight 4000lbs" and delivery in three days. There was, conveniently, no mention of other (longer) options. We are first movers and we trusted GCVL, especially around the weight, and we accepted (unfortunately) that clause - busy mom decisions - blame on us! It turned out that our real weight was around 2000lbs. We ended up paying, in our estimate, 1500 CAD more than we should have because of A) GCVL only mentioned the most expensive option, conveniently hiding the cheapest B) the estimated weight (over the phone) was double the real one. GCVL rejected a refund and encouraged us to go to BBB: "you accepted [a contract] and that we honoured". They passively aggressively answered to our emails that it was my wife's misunderstanding, pushing the burden on us. It was indeed our mistake to trust them with our business, we naively thought they would not take advantage of us like they did. Look for a company with more integrity - this will save you money and mental energy. EDIT: of course this is my side of the story, take it as is. I posted the review after filing to BBB to try and see if they would listen, not really hoping for much - nothing can save you from the contract you signed, only good will. GVCL will do everything to enforce the contract, mentioning that "that's what they delivered, according to customer request" (paraphrasing here). They definitely delivered frustration onto our family.
I had to move my Mom's condo belongings from Penticton BC to Ottawa, Ontario. Driver's were very friendly and courteous. Company gave me plenty of warning when they would arrive to pick up and deliver. Everything got moved without a hitch. very happy Jim
Cody was the driver very professional and 3xcellent service
Amazing from start to finish. Bach size 2nd floor apt. going from Vancouver to house in Winnipeg. Pickup was on time, took barely 1.5hrs. Delivery slightly earlier than estimated (awesome!), and they even got my giant heavy wardrobe in without much fuss, also barely over an hour. Very professional and pleasant to work with. Many thanks to Jaskaran, Yadwinder and Talwinder - great job!
We recently used this company to move our parents across the country , and then this week used them ourselves to move . In both cases , the movers were extremely professional , timely , and the goods arrived on time and in perfect condition . We also appreciated that an6 questions about the process were answered very quickly and thoroughly. All in all, a great experience and I’d highly recommend this company
We have used Great Canadian Van Lines twice to move across the country. No missing or broken items. The movers and office staff are very professional and responsive to our inquiries. I highly recommend this company for long distance move.
Excellent service, all our boxes and items arrived without any damage and in record time. The team was efficient, helpful and professional. However, it would be even better if the cost wasn't so high. Overall, it was a great experience and I would definitely recommend GCVL.
Puneet is my moving driver.. thank you so much! I was totally in the loop, when Puneet was arriving. He arrived at the time he said and accommodated my every direction for the many many boxes and furnishings. Thank you. Thank you so very much. Safe driving. All the very best, Diane Schwitzer.
We ended up using GCVL for our cross country move from MB to BC and would highly recommend this company. Moving is stressful and Amar and his team were professional, courteous, efficient and maintained good communications throughout the move process. Items were shipped with utmost care. I originally considered doing my move myself (I.e. shipping container) but glad I chose GCVL instead!
They made moving across the country a lot easier. Our advisor Kathy provided all the information and answered any questions we had. Their service was on time and arrived earlier in the delivery window they provided. The driver Amar kept in good communications so we knew exactly when they were going to arrive.
This was the best choice I could have ever made for my move from Vancouver to Toronto Kathy Dorland was very responsive with my booking needs and answered all my questions very promptly. The driver Sean and his coworker were the most amazing movers, they were an amazing team. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of.
I just completed a move from Alberta to Ontario, the move was on time, on target and on budget. The driver Bill was very helpful in assisting with the large heavy pieces of high value goods.
Moving is always stressful but Great Canadian Van lines really came through with organizing a long haul 2 bedroom + den move from Alberta to BC during the high season (end of June/beginning of July). They helped coordinate dates and ensured they worked. Estimated quote was quite accurate. Their agents, Nibia Movers, did and excellent job with packing, disassembling furniture, as well as assembling furniture. No damages occurred and all items were delivered in full. Would highly recommend this moving company.
An amazing company to with for our move. They arrived on time, team was courteous and very hardworking even on our hot day. We arrived at our location in NOTL, truck was unloaded and everything put in place so that we were able to sleep in our own beds in our New home. BIG THANK YOU
Kathy Dorland made my move a very relaxed experience from beging to end . Thank you again Great Canadian Van Lines Limited . Alma Ostler
You hear a lot of horror stories about various moving companies, so I hired these guys because of the BBB accreditation, and it's not for show. (Look it up if you like.) Very organized, professional but friendly, and easy to get in touch with. Your stuff is tagged by number and colour, and you need to confirm a shipping manifest when they depart, and also when it's delivered, so you go through it with them to make sure everything is safe and sound. As a general moving tip, it's good to box and pack your own stuff (and add extra padding). but they do bring these sturdy blanket wrappings to further protect your stuff should you want it. (bicycles were a bit of a concern but they ended up being fine) No real problems, and they got in touch with me immediately when there was going to be a delay in delivery due to extreme weather. (On a small aside; Victoria/Viktoria Movers seem to be one of their subsidiaries/affiliates, so don't worry if the name on the truck differs somewhat when it arrives.) Shoutouts to Team Mike and Team Ivanka for being awesome!
Move from Sherwood Park AB to Whiterock BC was well planned out and went without a hitch. Movers were on time, and professional. Truck beat us to our destination and were quick and careful in moving us in. Easy for us, no headaches. Definitely recommend Great Canadian. Nice service, got a call back to ask about my experience and to ensure all went well and no damage etc. All's good!