We've got all the information of real people who know the services of MVS Canada - Car Shipping - Halifax (Moving Company) in the territory of Baddeck (Canada).
Currently the firm gets a score of 4.7 over 5 and this score has been based on 127 reviews.
You may have noticed that its rating is basically the best one, and it's founded on a high number of opinions, so we may be quite sure that the assessment is very accurate. If people have bothered to evaluate when they've done well with the business, is that it works.
As you know, we don't usually bother to place tatings when they are correct and we usually do it only if we've had a problem or issue...
This Moving Company is included in the category of Transportation service.
Everything about shipping my vehicle with MVS was awesome EXCEPT for my interaction with the guard the day I went to pick it up. He was unbelievably incompetent and rude. He couldn't find my paperwork/release form and tried to send me away. After calling and speaking with multiple other people, who were actually super nice and super helpful, I was finally able to retrieve my vehicle. Again, shipping with MVS was still a good experience overall but that guard was THE worst and Def made the final leg of the process way more difficult than it needed to be.
Great experience, they communicated with me the entire time, no issues and lovely customer experience.
No everything was straightforward. The delivery to my house was delayed due to hold up on the QEW at Burlington - I had to call to find out why there was a hold-up - but once I did MVS responded well and gave me updates on likely delivery time. So overall very happy with the service.
The service was timely and the price was fair. The car was in a very good shape and we were happy to see everything went well. Maybe the only thing I would improve is the accuracy of the times provided for the transit/delivery. Our car arrived from Vancouver to Halifax in 20 days.
They brought our Ford Explorer back from Calgary to Halifax without a scratch and without a delay! Great service! Thank you!
Please make sure the customer knows they need to send the photos of the car after drop off on the same day. I didn't know this and because I was busy with relocation I didn't send the pictures immediately and received an email saying my car was not dropped off on time, this email was sent 2 days after the actual drop off, I should not need to inform you that my car was dropped off after drop off, you should have an internal process for that Everything else was perfect, my car arrived in a very good condition and few days before the estimated date but I was only able to get it on estimated date, that didn't upset me, but that email did
Need more information on tracking, otherwise it was an excellent service. Will definitely ship again with MVS canada
I shipped my vehicle from BC to Ontario and the whole process was easy, smooth and most importantly: flexible. Sufficiently detailed instructions were sent, responses to inquires were prompt and updates were provided upon every status change. Really appreciated the clarity of communication.
My car arrived right on time, professionally handled with everything inside the car intact. No scratches or damage to the body. Communication was awesome and real-time. I am a satisfied and happy customer.
Great service from the first contact to the delivery.
Great service. It's worth to pay marginally higher cost. My car was shipped from Toronto to Delta without any damage. Moreover the customer service people are warm and kind in their approach. Thanks MVS.
I am pleased to write a feedback regarding the car shipment service provided by MVS Canada from ON to BC. During the entire process, the communication was excellent and my questions were answered promptly. The car arrived on the estimated date without any damage. I will definitely contact MVS again to ship my car if needed in future. And I recommend MVS to everybody.
Shipped my 2010 Acura MDX from PEI to BC, I love their up to date tracking. Great Service! I’ll do it with them again.
Worst customer service and care. I could write a book on my experience. If you are smart, which you are, do not book with these people. They are the most unprofessional company. They have no integrity at all. My are was one month late and was delivered to a different location than agreed. My car arrived filthy and with no gas. From the drop off point in Calgary to the transportation to the drop off in Dartmouth, indescribable. As a business owner myself, if I treated anyone like this I would be done. Deplorable.
Happy to recommend MVS for any of your auto transport needs... no problems at either delivery or pickup, and my rep was fast and friendly throughout the entire process. The automatic updates on my car's progress was also very cool. And I did there math: it was basically the same cost to ship as drive, without the driving. Thanks!
Start to finish, fantastic service handling car transport from New brunswick to Kelowna BC. Top notch communication and updates. Can't do any better. Hats off to this company and for setting the bar.
Reliable service. Timely delivery. Car arrived in same condition it was before.
This was the second time I've used MVS to ship my vehicle across the country, both times were simple and easy, the office staff at MVS is stellar! they are all very professional and helpful. The driver who delivered my truck was nice and very experienced, the truck arrived undamaged and within the quoted timeline. There is no doubt about it, MVS is the only way to ship! recommend to anyone!
One of the most professional car shipping company in reasonable price category I have seen. They use different kind of transport truck to ship my car in different step. The speed of them is fast too, and they check the car in very detail before and after the shipping! Awesome!
Had to ship my brand new Tesla Model X from Truro, NS to Toronto for service. Great customer service and the had the car in Toronto within 10 days of my initial phone call! Super careful driver who was meticulous in his handling of the cars, arrived in pristine condition.
Horrible experience. What I hoped to be a stress free move ended with poor customer service. Would never use again and spreading the word to others. After a month of waiting for my vehicle they phoned to say that two rocks went through the front window. That kids threw them and tough luck for me. Window smashed, glass everywhere, glass embedded in seats, a-frame handle damaged, pleather console has nicks, head rest broken. Mvs states I have to go though my insurance even though you pay for insurance in your price. Terms and conditions do not state that this would not be covered but yet they refuse. Not recommended. Updated reply: the company states that the driver was shaken up but did not know the vehicle was even damaged until later. He read on Facebook that rocks were thrown and assumed it was them. Not noticed at the time of the event. Political post to state why they are not responsible. Inaccurate statement about my insurance covering it. This is the responsibility of the company who was suppose to provide a service to have a vehicle shipped in the same condition in left. Instead received with multiple damages, they even left the rocks in the car and glass everywhere. Poor service. Do not use. Terms were not provided that stated they would not cover the damage.
Excellent experience with this company. Shipped 3 cars which all arrived in perfect condition. Great communication from company office personnel and timely updates with the arrival dates. Thank you to the staff in Toronto!!
I was agonizing about how I would get my late wife's car out to my daughter in Ontario. As a new doctor, she needed a better car to get around in the snow and I didn't need it here in Vancouver. The prospect of spending a week driving across Canada in January, probably by myself, was not appealing. Out of curiosity I did a web search on shipping a car in Canada. MVS Canada had a site where I easily filled in the details of the car and where I was shipping from and to. The next morning I received a quote. I was amazed at the price. The total cost of the hotels, gas, meals and the flight back would be far more than what they were quoting me. Plus I wouldn't have to worry about driving on Canadian highways in the winter. I made the booking by email and paid by electronic payment. Simple I drove out to the shipper here in Vancouver and dropped off the keys. Simple Ten days later I got an email saying the car was off loaded and ready for pick up in Toronto. My daughter went out, showed her ID and picked up the car. Simple. The car was in great shape. I couldn't have asked for a simpler, more efficient and worry free way of getting a car across Canada. MVS Canada staff were very responsive to emails and great to deal with.
My car arrived safe! There was always communication with MVS representatives to know all related about the process before receiving my car! Absolutely recommended!
Shipped a Jeep Wrangler from Scarborough Ontario to Calgary Alberta. Arrived in 11 days in excellent condition. MVS had the best price and everything went smoothly.
Very professional, customer service is outstanding.
I needed to ship a newer Ford F250 from the Toronto area out to Vancouver. I sought quotes from several companies. MVS Canada was quick to respond and was much cheaper than the other quotes I received. I knew shipping by rail might take a while and I was in no hurry. The country was in the middle of a terrible winter and I appreciated not having to fly to Ontario and drive it back. Christina was great to deal with and kept me informed, even during a rail strike in Vancouver. I eventually received my truck in pristine condition. I wouldn't hesitate to use MVS Canada again.
Good people who respond quickly. Very easy process with on-line tracking. Car was returned in good condition. No problems at all.
No improvement necessary. This was the best service I received in all of the steps it took to move half way across the country. MVS made my life so easy! Everyone was professional, accurate, and friendly. I had full trust in my car being handled with care. Hands down, the best in the business. THANK YOU!
My experience with MVS Canada was great. I appreciated the prompt communication from staff throughout the shipment. My vehicle arrived on time with no damage whatsoever. I would not hesitate to ship a vehicle via MVS Canada in the future.
Overall it was a good experience. However, there was a little miscommunication between the guy who is responsible to pick up my car and the MVS company. When I left my car at the warehouse, they wasn't aware that I will be dropping off my car. But, this wasn't a big deal because the customer rep in MVS resolved for me in a short time. The car also arrived my destination on time as well.
MVS was a pleasure to deal with. Their quote was prepared and delivered quickly, and all queries were promptly and personally responded to. The shipping process was a 100% match with the process described in the quote, and the car was delivered on-time, and on-budget (i.e. there were no added or hidden costs). The online tracking was a bonus, since it allowed me to track the progress of the shipment and keep informed. I would definitely trust my car to MVS again, and would recommend them without hesitation.
Very fast shipping with good tracking system. Price is good comparing to other companies. Regularly sending update re vehicle status to keep me informed. Staffs are friendly and easy to work with. No damage to the car and it was delivered in good condition. The only minor issue is the short business hours to drop off/pick up car if you have to work. Otherwise will use them again.
I used MVS Canada to ship my vehicle from Vancouver to Toronto and it was a smooth and easy process. After getting the quote online (which was reasonable) I was able to communicate via email in which I recieved quick and timely responses. Once the payment had been made, they communicated the instructions clearly which helped in easing my anxiety. Dropping and picking up the vehicle was also an easy process and my car was in the exact condition I had given it to them! I would highly recommend using this company and if I ever plan on shipping my vehicle again they will be the company I trust!
Shipping arrangements were easy. All questions were answered promptly and satisfactorily. Staff was pleasant and easy to work with. The vehicle arrived well within the estimated time with no damage. What I expected to be an onerous process was quick and easy.
Price matched to another company, and even beat their price. Wonderful communication - no issues. Would highly recommended using them to ship your vehicle.
MVS was very professional and provided me time to time updates. I moved my car from east coast to west. Their commitment to cost, and on schedule service was great. Infact, I got my car a day earlier than committed. Will definitely recommend MVS to anyone wants to ship their car across provinces. Their costing definitely compliments their service.
Great value! I shipped my car from Winnipeg to a buyer in Saskatoon. Private open-carrier services were about 50% more expensive than MVS, and most were booking 2+ weeks out. MVS was able to ship the car within a week. They answered all my questions promptly and the service was very easy to use.
Thank you Team MVS for your excellent quality service. On time , hassle free and professional :) I am very happy and I will recommend your services to all my friends.
I had a great experience, with comparatively less money and less time I got my car shipped from BC Vancouver to ON Toronto in 1 week... Also they gave me regularly updates on the status where is your car now... Excellent service..
Excellent experience with MVS. I received a quick quote, great service (including willing to pick up my new vehicle from a dealership). The vehicle arrived in perfect condition as scheduled. No complaints at all and we will be using MVS again for our future car purchases!
When I picked up my car in Vancouver it was in a same condition that I dropped it off on Montreal! no scratch no mess nothing! I got it exactly in 2 weeks which was amazing!
I will definitely be using MVS Canada again if I need to ship a vehicle. I've already recommended them to two people. MVS provided updates as to the location of my vehicle. My car arrived on time and without any damage. Everyone I dealt with, including the truck driver that delivered my car to my home, was just amazing and provided exceptional customer service. Very reasonably priced. MVS made the experience of shipping my car across the country seamless. Thank you to everyone, especially Nick.
It was a pleasure dealing with MVS Canada for shipping my car from Vancouver to Montreal and then back to Vancouver! It was a lot easier and cheaper than I expected. 100% recommended.
Transported my Audi A7 and VW Sportswagon from Ontario to BC without any problems, not a scratch on the vehicles. Very convenient and safe. Would recommend to anyone.
They were professional courteous and had my vehicle delivered and secured until I arrived to pick it up. I would not hesitate to recommend them to anyone.
My experience with MVS was great! Everyone was very helpful from start to finish and I never had trouble getting a hold of people if I needed more information or help. My car arrived in a shorter than expected timeline and I had regular updates about the status of my car and where it was. I would highly recommend this company for shipping your car across the country!
Thank you, Nick and MVS Canada, for the stellar work! You very much exceeded our expectations. 10/10 for customer service, keeping your promise, and for your professionalism. I wish all movers were honest and steadfast as you. Our vehicle was delivered unscathed! - a big boost to beat all that moving stress for real. Good luck!
Very happy with MVS Canada good quality professional service. Will use MVS Canada again.
Awesome service. Very professional. Even though the communication was via email, it was very prompt. MVS Canada has a wonderful team who answered my questions. Picking up my vehicle from my home, delivering it to my door with status updates all along - your logistics team executed them flawlessly. Will again go for MVS Canada if I have to ship my vehicle again. Thank you for your service!
Amazing experience!! Very communicative and clear about the process. I shipped from Calgary to Halifax and the people who helped me on both ends were very friendly and accommodating. Will use their service again if I ever have to.
I am so glad we chose MVS to transport our vehicle from Toronto to New Glasgow. The service was fast and the delivery driver was awesome. Our vehicle pulled in to NS late on a Friday night and the driver made a special trip for us on Saturday morning so we didn't have to wait until Monday
I am so glad we chose MVS to transport our vehicle from Toronto to New Glasgow. The service was fast and the delivery driver was awesome. Our vehicle pulled in to NS late on a Friday night and the driver made a special trip for us on Saturday morning so we didn't have to wait until Monday
Simple and effective. I shipped my 2003 Honda Civic and everything went pretty smoothly.
Christina and the team at loop MVS Canada were amazing to work with! We were shipping my wife’s car from Ontario to Nova Scotia. Christina worked with us through all the stops and starts of the provincial border closures due Covid 19. When we picked up our car from the driver at designated location. The driver was super friendly and professional. The car was in great condition when we received it. We would use MVS Canada again if we ever need to ship a motor vehicle.
Above expectation, my car arrived faster and safer than expected. The delivery guys were very polite and professional.
I moved just before Christmas from Vancouver to Calgary. Had very pleasant experience with MVS. Very professional and I got quick responses even during weekends. My only pet peeve was their timing but there were a lot of factors which contributed to that including the BC floods and road conditions. My car arrived safe and sound with no problems, which is the most important thing. Just don't expect and exact date of arrival or departure.
As we all know moving across country is a huge deal. But your seamless, considerate and stress free service made it easier for me and my family. So thank you and I'll gladly recommend you whenever somebody asks for shipping cars cross country.
5 Stars top service
Complete disaster. After reading the numerous good reviews on google I felt confident that working with MVS would be a good experience. I was wrong. I booked shipping from Toronto to Halifax (for a vehicle I purchased for my business) on September 20th.Received updates that it would take a week to 10 days for it to be assigned to a truck. Get an email on September 29th telling me they will pick up in the next 7 to 10 days (which would be October 9 latest). On October 5th I receive an update that the van will be picked up “next week” which would be October 12th to15th because of the Thanksgiving holiday. Tuesday the 12th comes and goes, Wednesday the 13th comes and goes. I follow up and am told that there were “truck issues” and the pick up will be on Thursday the 14th in the afternoon. No pick up on Thursday and no communication from them, only after me pestering them for information. Finally get an update telling me that it will now be picked up on Monday October 18th because there was a “scheduling error”. Shipper is angry because he has been sitting around his home for 3 days waiting for them to pick up a vehicle he is now forced to store for me. I am angry because although I have fully paid ($3000!!!) for this service nearly a month ago I still do not have my vehicle. I have had to postpone business commitments I have because of them dropping the ball. Horrible communication and horrible customer service. DO NOT TRUST THEM and look elsewhere for your shipping needs. I wish I did.
Great service, very professional. Answered all my questions and gave updates every step of the way. They made the process very easy.
Absolutely great service! I sent my car from Toronto to Calgary and the car arrived in perfect conditions and way before the estimated time of delivery. The tracking/update system is amazing, I always knew where my car was. Price was fair and overall experience was simply amazing!
I purchased a rare collector car in Calgary Alberta and hat it shipped to Vancouver BC.I chose to use their enclosed truck as it was in November. With the enclosed truck option, the car was fully insured. The MVS website encourages you to load up to 24 pictures detailing the condition of the car before it is loaded. Throughout the process, the representative from MVS was quick to respond to any of my questions. The driver of the truck kept in touch with my service representative at the dealership in Vancouver, and ensured a smooth delivery. I was a little nervous about shipping the car, but MVS met my high expectations. I highly recommend them. The car arrived on time and in perfect condition.
It was really good to see my car came in as same I left it. Definitely I will use it in future if I need. It came in from Manitoba to NovaScotia. Long distance but no issues!!! Really good service.
A great experience! MVS Canada is the BEST option when shipping your vehicle! They have tons of different options of transport, and the price is unbeatable! 10/10 would recommend to any person looking to ship their vehicle!
Great service. I had my car shipped, received it at the estimated date and in perfect order.
Great service & communication from drop off to pickup. A little confusion at the Calgary terminal, but all was good.
Although my car was delayed by over 21 days, I always got a prompt response when I sent an inquiry. The care arrived in a good mechanical condition but was very dirty. Reliable and safe.
EDIT TO REVIEW : After the below occurred, I emailed MVS. They responded very quickly. While I didn't receive an apology for the incident I did receive an explanation and a promise to pay back the amount owing.
Apparently the tolls cameras will photograph plates from time to time. In this case, I am thankful that I had mail from my old address being forwarded to my new home or else I could have had the charge go to collections without being aware of it occurring at all.
Customer support stated I would be reimbursed the next day, and they did pay the amount in full.
I am satisfied with the resolution, but bothered it happened at all. Since this has happened before why nottake steps to prevent it - perhaps cover the plates on the shipped cars if taking toll routes? As it has been resolved but because of the bother the service rating has been moved from 1 to 3 stars.
Really appreciated how on time and quick MVS were in responding to queries. No hidden costs, and pricing was fair compared to competitors. Car was received clean and in good condition. The tracking system is fantastic and really helped. Would definitely recommend them.
MVS Canada is a great company to ship with and my experience was very pleasant. I shipped my vehicle from Halifax, NS to Ottawa, Ontario and my vehicle was arrived in Ottawa within 4 days. My vehicle was in the similar condition as I dropped in. The process was quite smooth and they also provided tracking system to track the expected delivery of the vehicle. I took quotes from few other companies but there price was very reasonable. I will definitely use the services again if required and highly recommending this company. Keep up the good work.
Moving is always a stressful time. Moving to another province is a more stressful time. MVS helped to minimize that stress for me. My care was picked up and moved in a quicker than expected time frame. My experience with everyone involved was positive from start to finish. I would definitely recommend and use MVS again in the future. Thank you Elizabeth C (ON, now AB)
We had to move our CX-5 during the pandemic cross-province. After much research MVS came out on-top in terms affordability and tracking. With COVID-19 expect delays we were originally told 2weeks from Terminal Drop-off to Delivery ended up close to 4weeks. Big Shout-out to Christina & the folks at Caledon to deliver on their commitment to expedite delivery. Overall will consider MVS Shipping and do recommend them. Short of the delay would have been 5⭐️
The whole process was quick and easy. They gave good explanations of how to do everything. Questions were answered quickly.They gave up to date tracking and delivered my car on time! Would use them again! Positive experience!
We used this service to ship our family vehicle from Ontario (Scarborough) to BC (Kelowna). We have been very happy from the time of requesting a quote to receiving our vehicle across the country. Very professional and helpful along all steps of the process. Shipping our car across the country was a new adventure for us and MVS made it smooth and painless throughout. Highly recommended!
Thank you for a most professional service. Staff were extremely helpful in all phases of Rachael's car transport. Email updates were most appreciated. Thanks again to MVS for an excellent, worry-free experience. Frank Vriezen
We were extremely pleased with the service that MVS Canada provided. During the pandemic, we needed to ship our vehicle from Calgary, AB to Dartmouth, NS. From beginning to end, the process went very smoothly with lots of automatic notifications as our vehicle moved across Canada through various locations. Even during the pandemic, they were able to ship our vehicle to us in a timely manner in only just slightly more than 2 weeks from when we dropped it off in the secure trucking terminal in Calgary to when it arrived safely in a secure trucking terminal in Dartmouth and was ready for us to pick up. We would highly recommend MVS Canada!
Susan was a very good communicator. Answered all my queries promptly. The car was received in good condition and in time corresponding to your estimates. Thanks. I would appreciate more updates about the journey of my car, like : it just passed Calgary..it would make me less nervous.
Great service & communication from drop off to pickup. A little confusion at the Calgary terminal, but all was good.
Unfortunately the worst customer service experience I’ve had in 52 years of life. I shipped my vehicle from Milton, Ontario to Calgary and when I picked it up, it was covered in winter debris far out of the ordinary. The inside of the vehicle had extensive salt, moisture, and even a snowdrift inside and clearly the vehicle had been transported with the drivers window down for a portion of the trip. The windows were so bad that you couldn’t see outside of them. Somebody had rolled the drivers window up and down several times to see where they were going of which the glass is now scratched and damaged. There were scratches on the passenger side windows where something had scratched all along the vehicle, as well as small rocks literally embedded into the paint from the heavy road debris on the vehicle. I contacted MVS, and after several communications back and forth, I literally had to fight just to get compensation for the money I spent cleaning the vehicle so that I could safely drive it home that day. I thought I should receive a few hundred dollars in compensation for the damages on the glass, and I was told, and I quote, the amount I asked for was “absurd”. I was then told that I needed to deal with the third-party they had subcontracted through to transport the vehicle. Of course it was MVS that I had done business with so the third-party could do nothing. After doing some homework, I’ve come to discover that MVS is a small family business of six people operating out of Halifax. They are not the big company they portray to be and they simply subcontract transportation companies to transport your vehicle. You have no recourse as they don’t do any transportation themselves and their care and customer service is absolutely horrible! I would strongly suggest never dealing with this company and feel free to reach out to me for any information or further details.
We couldn't have been happier with the service we got from MVS Canada. We shipped our car across the country during the pandemic and during the BC floods which directly impacted our car delivery as it disconnected the province from the rest of Canada. Yikes! But MVS Canada kept us updated with regular communication and tracking information. This gave us a high level of confidence that everything would be OK—and it was. Not only did we get our car delivered without a scratch, they managed to do it within the original timeframe we had been given! We cannot recommend MVS Canada highly enough.
Great communication and speedy and safe delivery. Price was cheaper than other quotes. Thanks so much!
I had many questions which were all answered. I was hoping it would move quicker and when the opportunity can that it could get on truck sooner I was contacted and they made it happen. I spoke with Christine and she was wonderful and the drive was helpfully at the other end with questions on the car. I will use this service again. Sent a car from Ontario to Nova Scotia and there were no issues or damages.
It was a painful journey with MVS, They took 42 days (1 Aug to 11 Sep, 2021) to receive my car in Saskatoon from Ontario "Celadon" beginning communications were transparent, but they were not even giving the ETA once they missed the first dispatch date !! I wouldn't recommend to anyone to ship the car with them, Due to their leak of communication, I had to pay an additional $1400 car rental.
When deciding to ship my vehicle I had lots of conversations with many carriers. MVS stood at the front of the pack in every area. The cost was a little more than others but worth it. Most importantly my Audi Q7 arrived in perfect condition. Thanks for everything. Your team is excellent.
Smooth transaction. No surprises. Car came in without damages.
Very good communication, I knew the wherabouts of my car at all times. All terminal personnel was accomodating, allowing me a late pickup. Definetly recomend these guys and will use again for transporting my vehicle if I need to.
I've used them for our company vehicles transportation from Fort McMurray to Vancouver and to Calgary and was an extremely easy process with MVS Canada! A few quick emails back and forth with Christina were prompt, simple and easy instructions for drop offs and pick up. Reasonably priced and fast transportation. I had these two vehicle shipped right before Christmas week and was told it may not arrive till first week of January but to my surprise they came quicker than expected. When I called to set up pickup, they were professional and worked around my schedule which was great. They even started the truck and cleared the snow off which was awesome! We are now in the process of shipping a third vehicle with them and would highly recommend them for the transportation of your vehicle.
I had my car shipped recently and the price quoted was fair and reasonable. They were quick to respond to any queries I had. Moving is stressful as it is and MVS helped a lot with providing frequent updates and tracking. Thank you!!
My experience with MVS was average. Not amazing, but not terrible. I have rated them 3 stars for: 1. The car arriving on time and undamaged 2. Fairly and competitively priced 3. Allowing me to ship personal items in my car Their customer service is copacetic – everyone I spoke with, whether by phone or by email, was professional and polite. They will answer any questions about the shipping process or price quotes in a timely manner. That being said, the weakness of MVS is that they lack effective communication in where it matters most. That being, they are very passive when it comes to communicating with you about the status of your car shipment (after you’ve paid and booked your appointment with them). I had to do all the reaching out myself – asking for an email with the shipping information and process, asking for information on terminal drop off etc. I would caution anyone who chooses MVS that they will have to do a lot of the work themselves. Although they do have vehicle tracking, it is not always helpful. The tracking updates are pushed to your email manually by the customer service reps, so they can sometimes be very delayed to what is actually happening. As an example, I had my car shipped to and held at a car dealership in my destination city. I opted to contact the dealership directly to get the delivery status of my vehicle because I did not trust that MVS had up to date information on it. My vehicle was delivered on April 30, and it wasn’t until a week later – on May 6 – that the MVS vehicle tracking website was updated to “delivered”. This is fine, but also not super helpful if you were to rely solely on their vehicle tracking for your information. My vehicle had a very specific date by which it had to arrive. This was something I was clear about to MVS from the beginning of the process, and although delivery dates are understandably not guaranteed, I ensured that I booked my shipment a month in advance to accommodate. After a couple weeks of no movement of my vehicle out of its origin city, MVS had to “rush” my vehicle to its destination city (after some pushback from myself). To my surprise and gratitude, my vehicle was delivered on time with no damage (aside from the expected dirt that comes with open transport). For this, I would like to extend a thank you to MVS. Overall, MVS Canada is a decent car shipping company and I would consider using them again despite the negatives. I would just encourage them to refine their communication procedure.
I shipped my car from Toronto area to Calgary. It was as smooth possible. There was a LOT of communication from the company. Before I signed up I chatted with them twice. After doing the online documents there was a nice package of emails providing all of the details of the process. It was very thorough. After I dropped my car emails were still regular on the status of the vehicle. The whole process took less than two weeks (very impressive considering 1. how far I shipped and 2. the season I shipped in, being December holidays). Vehicle arrived without a single scratch or ding. I was apprehensive about this process beforehand. I can say I could not have went smoother
From start to finish, MVS Canada has done an excellent job shipping our vehicle from Halifax to Vancouver. Great customer service, a fair price, regular shipping updates, our car delivered on time in excellent condition. I highly recommend MVS Canada to anyone needing to get their car shipped across Canada!
I shipped my car from Ottawa to Vancouver and it was such a pleasant experience dealing with the reps at MVS Canada. I changed my mind a couple of times in terms of door drop off and such and they were super understanding and accommodating to my changes ans needs The dispatch driver was so friendly and my car was dropped off at my place a week earlier than what was quoted in perfect condition! I have heard of horror stories with friends and people I asked who have moved cross country but my experience with MCD Canada was exceptional. I would definitely and highly recommend this complany to all my friends and family and especially everyone reading this - if you want reliability and care of your car being shipped on time with great customer service choose MVS Canada!!!!
Excellent service. My vehicle was delivered on time and in safe condition. It was a worry free experience.
I can't thank you enough for making sure my vehicle made it safe and sound to my daughter in Halifax. Your communication during the whole process was fantastic... from the initial quote to the final delivery email. I would definitely recommend your services to anyone who is contemplating shipping a vehicle.
Thank you MVS Canada. I have received my car in Toronto safe and sound and on time. Thanks for the great job you guys did for me. I appreciate your help. thanks
The whole process was good but communication. Communication from drop-off to dispatch was very weak and could have been way better. Need a lot of improvement in the third party communication. The tracking system is a waste of your resources since it is not adding any value to the process. Apart from that, it was perfect and fast. Thanks
MVS moved our car from BC to Ontario without issue. The whole operation was very slick especially as they keep in contact via email and messaging throughout the entire process. Car arrived at our new address on schedule. Would highly recommend.
MVS provided a great service and experience when shipping my car from Vancouver to Toronto. I received email updates and tracking information informing me of where my car was throughout the delivery. Best of all my car arrived excatly when MVS said it would! I would recommend using MVS again!
MVS shipped my Acura RDX from Mississauga, ON to Halifax, NS. Advised me of the departure on Thursday , Aug 22, 2021 and that it would arrive at their terminal in Halifax on Monday, July 26th. Picked up my vehicle today as promised, in great shape. The service was great and the responsiveness and professionalism of the folks in Toronto and Halifax was "simply the best". Thanks so much. Would highly recommend this company.
MVS shipped my Acura RDX from Mississauga, ON to Halifax, NS. Advised me of the departure on Thursday , Aug 22, 2021 and that it would arrive at their terminal in Halifax on Monday, July 26th. Picked up my vehicle today as promised, in great shape. The service was great and the responsiveness and professionalism of the folks in Toronto and Halifax was "simply the best". Thanks so much. Would highly recommend this company.
excellent service!
MVS Canada was very professional. They answered all my questions and went out of their way to get my car picked up at a remote location and shipped to me in Vancouver. I highly recommend MVS for shipping your car!!
Overall a good service. All the people that we were in contact with provided excellent customer service. The only negative is that during the shipping process no updates were provided. We received one update saying the vehicles were assigned to a truck with the anticipated dates. Nothing received after that until we inquired and received notice that they had arrived. No tracking or communication outside of that which was disappointing and made it difficult to coordinate pick-up of the vehicles. Having said that... The vehicles arrived on time and without issues.
Good service for shipping your car across Canada. I used this service to ship my car from G.T.A Ontario to Yellowknife N.W.T. I will use this service again. Thank you MVS.
Have to say, after already dealing with an unprofessional company, their communications leave much to be desired! I have been chasing for weeks to find out why it was taking that long to pick up a car from a terminal, no response, no follow up, no update on the tracking. When I sent another note today to complain, suddenly a response popped up to say it was delivered. Just disappointed that the communications are outrageously bad, since the initial call I had was really good and positive, the experience went downhill. THe good thing is, they followed through, but it just took so long with no contact, that's not good service in my view and poor value for what we paid!
Delivery was fast, car was in perfect condition, totally easy and stress free process.
The process to transport a vehicle just about anywhere across the County is pretty easy now. I couldn't believe how seamless the whole process was. You can tell they have been doing this for a while. Excellent service, I will be using them again.
The drop-off and pick-up process was very smooth and efficient. It took 14 days for my vehicle to get from Toronto to Calgary. I wish it was a little quicker but I can understand how this could be a complicated process. My car showed up in perfect working condition so I guess at the end of the day that's what matters the most!
Fast effective communication, great tracking during shipment, reasonable cost
I recently purchased a Fiat 500 Abarth Cabrio as a 40th birthday present to myself. The vehicle was located at a dealership in Laval, QC but I am in Vancouver, BC. After a brief online search for vehicle transport services, MVS struck me as the most trustworthy and professional. Back-and-forth communication from day one had been nothing but the most helpful, friendly, and highly informative. Susan in the office was a great pleasure to deal with the entire time. Emails were all answered within an hour or two (sometimes within minutes!). The progress of the vehicle movement across Canada was updated periodically as it moved from one location to the next. My car was picked up from the dealership in Laval on February 26th, and was ready for pick-up at the train terminal in Delta, BC on March 22nd - a total transport time of just over 3 weeks. Upon arrival, every square inch of the car was covered in dirt and debris (as expected in a cross-country transport), but without a single damage, scratch, crack of any kind. The interior stayed very clean, almost just like the day it left Quebec. The pick-up process in Delta was VERY fast and easy. I am extremely happy with the services that I received from MVS, and will recommend it to anybody looking to transport their vehicles in Canada.
Great company, one of the best priced, I highly recommend them. They sent regular updates so I could track my car shipment across Canada. I'm very pleased.
We recently shipped our car from Vancouver to Toronto with MVS. Our car arrived early, in perfect condition and was easy to track on its journey across the country using the MVS website (and through their regular email updates). It made our cross country move way less stressful to know that our car was in good hands. Great service the whole way - from booking to pick-up. Thanks again!
MVS shipped my car from Toronto to Vancouver. 5 days at source terminal and 5 days in transit. I got my car in perfect shape. Their staff were professional with positive attitude. Overall I am happy with MVS.
Excellent customer service and communication. Made shipping 2 cars from Toronto to Vancouver an easy, stress-free process. And at a fair price too.
I had a Tesla shipped from Ontario to New Brunswick. I chose enclosed shipping. From the first contact with Lucas until the final delivery with Steve, the experience was excellent and very professional. There was a delay on Tesla's side and Tesla and MVS worked seamlessly, shifted the date, and kept me updated. Highly recommend MVS for moving cars. (And the price was great!)
Excellent experience for my 1st time getting something shipped. Any and all questions were answered quickly and accurately. I will highly recommend and will contact in the future if I need any other services.
I was surprised when I found there is no MVS office at the dropping location, what I was expecting, but the people there were helpful. Overall the process is very simple, easy and smooth. Regarding the photos of my car, I was scared when I saw them later though taken by me. It looks like lot of damage on my car due to the reflection of other cars on my car. So advice to the customer please check your pictures before you leaving the dropping yard.
I shipped a vehicle from Edmonton to Halifax and I would highly recommend MVS Canada to ship a vehicle. They provided good value for the shipment, they kept me informed where the vehicle was located during the shipment, and were professional.
I recently moved to Vancouver from Montreal. I did my research extensively online before I chose a company to ship my car. I read a lot of horror stories, but MVS had the most favorable reviews. After going through shipping my car with them, I have nothing but positive things to say. It was easy, safe, and my car was delivered undamaged as promised. I checked in regularly and my questions were answered promptly. They have exceptional customer service as well. I would recommend MVS to anyone who is looking to ship their vehicle.
The trucker was phenomenal that delivered the car. I loved the service and communication he did. He did a great job. I would definitely recommend your company.
Excellent service. They are very reliable. Communication is excellent. Some slight delay in the tracking update but apart from that, the service was excellent. And the price wasn't bad compared to others. I like that they have the option to pick up the car from your house if u can't drop it off at their terminal. I'll definitely use them again.
Excellent service ! tried them 2 times from Vancouver to Toronto and back from Toronto to Vancouver both time they were reliable, fast and easy to access and communicate . Car reached to me in the same condition as before , highly recommend this company.
This was my first time shipping a vehicle and I couldn't be happier I went with MVS. I was really nervous at first so I reached out before receiving the first tracking update. Customer service responded quickly and put my nerves at ease. My truck arrived from Winnipeg to Halifax in 1 week and I was updated every 2 days where it was. I couldn't recommend this service more. Am so thankful I didn't go with another company.
Everything is perfect thanks for moving my car form Ontario to British Columbia as a Guinness world record holder I would like to say that it’s world class service thanks again mvs god bless you
They were able to pick up my car and deliver it within a week across Canada (unlike other companies that can take over a month). Emails were responded very quickly, all the information I needed was readily available, and there were no damages to my vehicle. Thank you!
This car was delivered before expected in perfect condition and I was updated every step of the way ....
Very efficient, my car arrived from Thunder-bay to Toronto on time and in good condition.
MVS did a fantastic job throughout the entire process and set me up with a great driver/transport that took excellent care of my vehicle!! Jay from Turbo J Inc. was a pleasure to deal with for the vehicle transport, and Lucas from MVS was great about keeping me in the loop and answering all my questions and concerns promptly and professionally!
Delivery is fast and updated constantly. I shipped my 2015 ML350 from Vancouver to Toronto and I am happy with the service. Car is clean when received. Pickup process really fast! (maybe a litter unsecure in that sense) Would recommend to friends.
The only car shipping company you need within Canada.
Fast delivery. The car arrived before the expected time. I would recommend the service to anyone that needs to ship their car across the country. The customer service gave you updates whenever your car arrived on a terminal and let you know if there are changes with respect to the estimated delivery time. I have used their service twice and in both cases I was satisfied with the service provided.
An exemplary company in every way. Customer service, communications, web site, everything. One of the best consumer experiences I have had in a very very long time. Thank you.
My experience with this vehicle transport company was professional from start to safe delivery. Even was delivered ahead of schedule!!!
Great service and a fair price. My experience with MVS Canada was excellent.
Very happy with the service, and even more happy with the timing and safety of my cars arrival.
The communication was clear throughout the process and everyone was willing to help and/or provide the answers we needed. Details of drop off and pickup were accurate to make the process easy. Everyone was also very quick to help us work through the glitch when the train had a mechanical failure which delayed pickup at the other end. This was in no way the fault of the MVS folks and they did their best to resolve the situation. Thanks
Excellent experience. This company gained my trust after moving an exotic car half way across Canada. Solid equipment, respectful driver, on time, and great communication even around a holiday weekend. Couldn't really ask for more. Car arrived exactly how it was picked up. Thanks MVS!
I had a great experience shipping a Ford-150 Lariat from Toronto to Vancouver. Dropping it off was effortless, and pick up was the same. Cheap, easy and safe. Nothing was damaged and the company communicated with me every step of the way
I shipped my Honda Odyssey from Toronto to Vancouver with MVS. I had to relocate to Vancouver on a very short notice, and was delighted to hear that MVS allowed me to handover my car the very next day. The car was shipped by train, It took 2 weeks to arrive in Vancouver, and the car reached in perfect condition. I was getting regular updates about tracking and the car arrived in Vancouver ahead of schedule. The staff was very friendly and efficient with their response. Thanks MVS and a great job done. Special thanks to Susan and Christian from MVS customer care team.
It took 25 days, little bit longer than I expected but overall is very professional. I’m over joyed to see my car is a bit dusty but I think this is all acceptable. I will definitely use MVS again.
Oh yes I was very nervous about sending my truck across Canada from Boyle Alberta to Sydney Nova Scotia, Christina assured me telling me not to worry we do this all the time. Well she was right everything went perfectly.Great job guys, great job. Joe Burns.
Amazing Service from Christina and Brendan/Delta team. WOW!!!!
Great service, great communication - helped me get my truck home ahead of schedule and for a great price. Highly recommended.
Straightforward and easy process. Queries promptly answered. Professional and timely service
MVS is great! Their response to emails is quick and they are very accommodating! I would highly recommend their service. It saved me a long trip of driving by myself from NS to AB. I would definitely ship with them again!
MVS was the right choice to ship my vehicle. I was super nervous about sending it from ON to BC. The whole thing was so well done. I constantly received updates on my phone. My vehicle arrived with no damages at all. Thanks so much for your help MVS.
"I made a quick decision to move from Vancouver to Toronto, and in the very short time I had to plan my move, I needed to find a trustworthy company to ship my car. Upon my research, I became scared and skeptical because I read a lot of horror stories and people getting scammed or "ripped off". I didn't want to pay a fortune to ship my car, but I also didn't want to just go with a cheap company who would take months to ship a car. I came across MVS who gave me a very decent and reasonable quote, so I decided to do a bit of research on them. I was assured after reading multiple good reviews on them, so I decided to take my chances. Christina Graves from MVS contacted me regarding all the details for payment and drop off/pick up, and let me say this, she is absolutely wonderful. Her turnaround time in responding to emails are as quick as 1-2 minutes. I love that. I love that I am able to ask a question or questions and get answers immediately! She guided me step by step on the whole process and kept me in the loop of the delivery day. My baby car arrived just the way it was, no damages or scratches at all. The estimated arrival day was also very close to the actual delivery day, so I was quite impressed. Thank you MVS and much thanks to Christina Graves as well!"
I had my car shipped from Ontario to BC. This company was so efficient, and by far the easiest part of my move. I was kept up to date the entire time, and always knew where my car was. I dropped my car off in Toronto before going to the airport and it was quick and easy. The guys who dropped my car off in Vancouver (right at my door) were amazing, and worked around my schedule to make sure I got my car as soon as possible. Despite being a little dirty, my car was in perfect condition when it arrived.
The service was amazing. There was good communication throughout the shipping and my car was delivered ahead of the promised time without any damage. The whole process including payment was super convenient. They also keep the car in lots with 24hr security.
The service was amazing. There was good communication throughout the shipping and my car was delivered ahead of the promised time without any damage. The whole process including payment was super convenient. They also keep the car in lots with 24hr security.
The service and communication was pleasant professional and timely. My car arrived sooner than anticipated and in tact. The yard pick up was easy and I was met by nice people. Thank you for your service! My daughter referred me to you and she had the same experience. Great job!
The team was absolutely fantastic, I am so glad that I used this organization. I will be back!
I have shipped two vehicles with MVS and both times were fantastic experiences. They are fast communicators and both cars arrived as scheduled without any issues. I would highly recommend them for your next car shipment!
I was incredibly impressed with the quality of service and the ease of the process. Thanks for making this an easy move for our car!!
Delivered safely. Updates, specially during the BC fires were excellent. Pricing was not as competitive as some of the other vendors on the CP network. But overall very satisfied, would use again if needed. Thanks MVS
shipping really fast, service is good
3rd time using MVS Halifax-Calgary-Vancouver move. They are great with communication and fair pricing. I recommended it to my friend and they had a good experience.
If you want to ship your vehicle cross country, MVS is quick, simple to use and received vehicle earlier than expected!
My vehicle was completely unharmed during its shipping from Edmonton to the GTA. Any time I had a question about anything, Customer Service was very quick to reply and set my mind d at ease as this was the first time I had ever shipped a vehicle. MVS has very high ratings and now I see why. Do your homework and read reviews - MVS came out on top for me and I would not hesitate to use them again. Great all around!!!
After contacting a number of different car carriers, I decided to try MVS based on their reasonable price and good reviews. I found the staff courteous and they replied my and phone calls emails promptly. The car came on time without a scratch on it. On the whole I was very satisfied and would definitely use them again.
Due to quarantine restrictions in Nova Scotia, I contracted MVS to ship my brand new Tesla Model Y from the dealer in Ottawa to Halifax. I was as concerned as an expectant parent, hoping all will go well. Thankfully, MVS did an outstanding job. From the customer service (Lucas) to the driver (Randy), my experience with MVS was they were reliable and professional. They delivered my "baby" in perfect condition a day or two ahead of their estimated delivery date.
GREAT service!! MVS Canada delivered my car on time..... Christina who I constantly messaged for the updates was prompt, she answered my every question. Would definitely recommend using them. Two Thumbs Up. :)
Have to say, after already dealing with an unprofessional company, their communications leave much to be desired! I have been chasing for weeks to find out why it was taking that long to pick up a car from a terminal, no response, no follow up, no update on the tracking. When I sent another note today to complain, suddenly a response popped up to say it was delivered. Just disappointed that the communications are outrageously bad, since the initial call I had was really good and positive, the experience went downhill. THe good thing is, they followed through, but it just took so long with no contact, that's not good service in my view and poor value for what we paid!
Delivered on schedule. Not door to door, but close enough that it was not too much of an inconvenience. Great service.
Was great. Nice and efficient, and the staff were courteous and willing to answer any questions I had. Were good at following up with me during the process to ensure everything was good to go. Would definitely recommend using MVS for large vehicle transport.
Start to finish, fantastic service handling car transport from New brunswick to Kelowna BC. Top notch communication and updates. Can't do any better. Hats off to this company and for setting the bar.
Amazing job. Hassle free. Excellent service!
Shipped my sedan with MVS Canada from Edmonton to Toronto (had to pick up in Milton). The experience was excellent and went very smoothly. It was my first time shipping a car across the country and I was definitely nervous about finding a company that can make it a smooth process. I chose MVS Canada because of their great reviews and the fact that they allowed 200lb of belonging in the vehicle, which some companies do not provide. The process was very easy: 1. email/phone, 2. brought car out to the dropoff point where they did an inspection, 3. made payment + wait for email of car arrival, 4. schedule to pickup the car. Shipping took about 1 - 1.5 week for me, but I did not pick up my car until about 2 - 3 weeks after I shipped it. From my experience, I recall MVS Canada telling me that "the truck will depart when it is full" and when I shipped from Edmonton to Toronto, their truck seems to fill up within a week so that was quick enough for me.
I can’t recommend MVS Canada more these guys are professional, polite, and efficient. Shipping is fast and secure. 5 star!!
They are great. Easy to communicate and takes care of your vehicle. Highly recommended.
Really thought I could trust this company with shipping my car. Belongs stolen from my centre console. I understand you shouldn’t leave things in your car. My mistake But why are your employees going out of the way to look through my car? Super unprofessional wouldn’t recommend. Hope your employees enjoy my $100 gas card
The car was transported across five provinces and delivered unscratched. I appreciated the tracking updates as the shipment progressed but even more I appreciated the professionalism honesty and humanness of the people I spoke to at both ends of the transaction. I would recommend and use this company again.
Great communication, extremely professional. Warren is great. Many than,s
The difficult and complex task of shipping one’s car to Nova Scotia from the rural district where we live was made simple and pleasant by the professional expertise ..person to person ..by telephone ..of Christina .The whole exercise was fast efficient and less expensive than all other choices., With my sincere appreciation Yours truly Barbara Jean Taylor
Communication was amazing and it was very easy to get updates and reschedule a pickup. Staff was very friendly. The pickup was stellar, the car was extremely well taken care of, and it arrived on time in perfect condition. Couldn't be happier with the staff, over the phone, over emails and in person.
I shipped my car from Toronto to Vancouver. Everything went according to the timeline they gave me and my emails were answered promptly. The pick up process at the Vancouver terminal was very smooth. If I need to ship another car, I would use MVS again.
Had our car sent from Toronto to Vancouver and all went very well! Was no problem droping off at the yard. I received clear email details regarding vehicle tracking. Before we new it car was delivered safe and sound. Thx so much.
My estimated delivery never changed from pending, however the actual written updates I received for any changes gave a rough timeline which was great to have. Painless experience from start to finish, all went smoothly.
Excellent service provided by MVS.I had my car shipped from BC to NB . Although I was a bit skeptical , everything went smoothly and from pick to delivery. The car arrived in perfect condition in a timely manner. My only concern was the updates I was receiving during transportation which was a bit on the slow side . I would definitely use this company again in the future.
Having to schedule is sometimes an issue - being able to show up during office hours is more convenient. Was also hard to get hold of the origin contact at times and was waiting. Logistically everything else was fine.
Great overall experience. As advertised and guidance provided step by step. Would recommend to everyone!
Excellent experience. At all times, I was kept informed of the status and whereabouts of my car. Dropping off and picking up was exactly as per instructions and delivery from Toronto to Calgary was quick. I would gladly recommend their service to anyone.
I am very happy with the service I received from MVS. I appreciated the ability to track my car's travel from place to place. The information on their website is superb - everything one could possibly want to know about the process. I felt that my car was in good hands from the beginning which gave me peace of mind. And the price was right!
Nothing but positive things to say. We had both our cars shipped from Vancouver to Halifax. The price was fair; the staff friendly and professional. We received constant notifications as to the cars delivery status. Both drop-off and pick-up were a piece of cake. Would happily recommend MVS to family and friends.
We don't do this very often but occasionally have to ship a car from the other side of the Country. MVS was the smoothest, quickest and easiest to deal with by far. Definitely will use again.
thank you very much, very smooth service, very fair price also and great communications via email, all updates given well. thank you.
I was very happy with the service!
Driver Don was great. Lucas was especially helpful, friendly and efficient. Most importantly, he always answered his phone and got the answer right away. He was excellent to deal with and would recommend him first. Thank you so much. Peter Thomson
After acquiring. My 65 Mustang I needed a safe reliable way to get her home a quick call to MVS I was assured my needs could be met. A week later my car was delivered. I was able to see through updates on my phone the move was smooth and arrived on time. Thanks
I used MVS shipping to have a very rare brand new car shipped across Canada. Everything was perfect from the beginning right until the delivery of my car. I chose the enclosed Shipping and my car arrived in show room condition without a single mark or a scratch. I could not be happier with the MVS service… Nick was amazing to deal with and was very friendly with excellent communication… If you have a car that needs to be shipped safely to you… I highly suggest using MVS Canada… You will not be disappointed. Thanks again to everyone that delivered my car.
Professional efficient and easy to deal with .
I was skeptical in sending my 2018 Honda Odessey from PEI to Calgary via any means, but thought I’d take a chance with MVS. Best decision I ever made. My vehicle was transported from Moncton NB to Calgary, and arrived less than 3 weeks later in exactly the same condition it left Moncton in. They were very professional and courteous at all times , enduring my vehicle was safe and looked after. I highly recommend MVS fir all my transporting of vehicles and recommend the same for you p, and all my friends. Thank you MVS. Bob Doyle
This is my first time to use a shipping company to move my car from one province to another. I am new to Canada and have to move province because of my new job. Initially, my plan was to drive my car from Ontario to Nova Scotia but because of Covid19, I changed my plan since it's a little risky to make stops on nearby cities. Online, only MVS caught my attention because they have the highest rating on google and most of the people commenting are all positive and real. It only took a day for them to send my car to Nova Scotia, and hear this, the price I paid was for an open truck shipping with other cars but they put my car on a closed container for shipping! How's that? My car arrived without any issues, looking new! Thank you MVS!
I would recommend MVS. We had our car shipped from a town east of Halifax all the way to Vancouver. Although the staff are sometimes hard to reach by phone, everything done online& by email was accurate. They told us it might take time but the estimate was quite accurate and the online tracking was great. The car arrived safe & sound. Thank you MVS for your help especially during Covid time.
I'm giving 2 stars because my car showed up damaged. The bolts on the inside were broken off, therefore loosening my front bumper. This doesn't happen due to "general wear and tear of a car that is over 7 years old" like MVS claims. This wrinkle is in their policy and there was also a $500 deductible for repairs. I ended up repairing this damage myself but their driver clearly bumped or got the front bumper stuck on an object forcing the bolts to rip off. I will say MVS does have great communication as they reply to emails really quick.
I recently had my car shipped from Vancouver to Ottawa. My first experience shipping a car across the country was really great. I would like to thank Christina for the excellent service that I received from you and MVS Canada during the shipping of my new car. When I first started to look for a reputable shipping company, it was difficult to choose one as there was not a particular company in Ottawa that I could go visit the office. I was really worried. I had to trust what I was seeing over the internet. I was paying a company to ship my car and I had to trust that the company was reliable. I was very pleased to have found MVS Canada. My inquiries were always responded to in a timely manner. There were no issues or damages with the car when it arrived from Vancouver to Ottawa. It arrived on time as estimated, about 2 weeks. I was able to find out where the car was during transit. I would definitely use your company again and would highly recommend this company to my family and friends for future shipments.
Despite the flooding going on in BC, MVS did everything they could to get my car to me on time. Thank you!
True professionals. Highly recommended
I highly recommend MVS Canada for shipping vehicles. It was a very stressless experience. From the quotation to delivery of my vehicle it was smooth and seamless. The driver picking up my vehicle, was very efficient, friendly and very professional. Delivery in Carbonear, Newfoundland was the same. The driver was very accommodating as it was an hour drive for us on very short notice. Again he was friendly, efficient and professional. This was a first time experience for me shipping my vehicle from my house in Ontario to my house in Newfoundland. The cost was economical and it allowed me to put 150 lbs of personal items (at my own risk) in my vehicle.. Excellent service and value for money with no stress.
Dear MVS Canada, MVS Canada lost keys to my Acura MDX and despite repeated pleas to fix the key professionally, MVS Canada decided to go with a “Band-Aid” fix and shipped my vehicle. The answer I received to my question was that I am being overly concerned about my keys when professionals are fixing the issue. I trusted MVS Canada and this proved to be a grave mistake. I was not contacted about the loss of keys until I called to find out about the extremely long delay. MVS Canada simply gave a key that does not have a remote start. I have been constantly reaching out to you and MVS Canada is ignoring my emails. 1) Why are you not taking the responsibility for your own mistake? Why did you lose my key? No one misplaces the key intentionally, I can understand that. But, why are you not fixing my key the right way? Any reputed business would accept its own mistakes honestly. 2) I have been asking the same question by email and through reviews. I am not getting any relevant answers. I paid a lot of money for my MDX. I am not able to use the car the way I wanted due to the mistakes of MVS Canada. How are you going to compensate for all my struggles that are created by MVS Canada? I request the owners or the managers of MVS Canada to address my issue. I just want my car to be restored to the condition that it was when MVS Canada took possession of my vehicle. I seriously do not think that this is an outrageous request. I entered in to a contract with MVS Canada to ship my vehicle. Not to cause me undue stress by losing my key and refusing proper service. Please help!
Your Service was the best I ever had.It was professionally done in the easiest way possible.I would highly recommend your company to anyone. Susan was the kindest and the best.
very professional customer service and efficient services
I have the extreme pleasure of taking care of my Grandfather's car (he passed away last year). My first big decision in caring for it was deciding how and who could ship it across Canada. I did contact several companies, but MVS Canada was the only one who gave me confidence that they could handle it. I chose them for this incredibly important and stressful task. I know Grandfather is happy and proud of me for choosing MVS- the car was handled perfectly. More importantly though, the people were incredible to deal with. The operators were so proud of what they do and so proud of their own equipment. There is so much pride. The people were so friendly and caring- I felt like I was getting a big hug through the phone.. If you are looking to make an important or long distance move for a vehicle- don't waste your time contacting anybody else. MVS Canada is the company to use.
Excellent service. My vehicle was well cared for and arrived 7 days ahead of schedule. Communication from the company representative (Nick) was outstanding. The delivery driver (Randy ) was friendly and courteous. Would certainly do business again. Thank you MVS !!
MVS Shipped my SUV from Vancouver to Toronto . The car arrived with no damage despite a little dirty. I dropped off the car on December 8, and picked it up in Toronto on Dec 23. It arrived on time. Their customer service, Christina, answered all of my questions and allowed me to make separate payments. She is also able matched the lower price I quoted from another company. My only advise is that its better to give the customer a car wash coupon when they pick up the vehicle since the vehicle will become dirty during the transportation. Thanks for the high quality service! Nathan
Shipped my vehicle via rail from London Ontario to Calgary. Excellent service at the best price that I could find for shipping my vehicle. Would recommend!
I had the best service and had complete tracking available every step of the way to see where my car was on the train. I also received emails and assistance as needed, with all the details from my quote to picking up my car. Thank you and I will recommend your services to everyone I can! Thank you very much to all your helpful staff, as very professional and friendly!
Transported G63 from Calgary to Toronto. Susan was very responsive. The tracking and timeline they provided was spot on. Would strongly recommend them.
Hi MVS. I'm very pleased with your service to ship my car from BC to Toronto. Even arrived ahead of schedule. The third party drop off with the truck driver at the car dealership went smoothly as did the pick up in Toronto. I especially appreciate the trip updates and the quick email responses to my questions. A positive 5 star experience in all respects. Thank you.
I was a bit apprehensive about shipping my “baby” across the country but their reviews and ratings were excellent so I was happy to book. I had a few questions about the process and Susan patiently answered them all quickly. Drop off was smooth. Tracking communications were spot on. Pick up was a breeze. What’s not to love. They are great. Highly recommended.
The estimates of wait time were quite lower than I experienced but I understand that shipping delays are a global problem at present. I didn't have a firm deadline for when I needed the vehicle so overall it worked out fine for me.
used mvs was over 1000 dollars cheaper than quote from large moving company in Vancouver when I called staff were always polite and solved my questions .my vehicle arrived in perfect condition I highly recommend mvs
MVS updated me every step of the way on my vehicles shipping status. They were professional and handled my vehicle with care, delivered with no extra damage.
Great service - takes no time to reach someone and are very accommodating. Easy drop-off and pick-up. Car arrived in perfect condition. By far the easiest part of my move.
I Shipped my car from Markham, ON to Delta, BC and had zero problems along the way. The MVS team was able to assist with any questions I had and were able to offer a competitive price. Would definitely use them again and suggest to any friends who are looking to do the same! Thanks team.
Really bad experience, it was really long and they gave me any customer support. My friend used their services also few months ago and he told me the exact same thing happened to him.
Everything went smoothly - car arrived when it was supposed to. Would recommend.
I used MVS to ship our car from Stouffville ON to Vancouver. Everything was seamless from the quote to the online order, confirmation, on route notifications and pickup in Vancouver. I would use this Company again.
My classic camaro holds very high sentimental value, and naturally I was worried about shipping it across Canada. The staff at MVS and drivers put my mind at ease with their very high level of professionalism. The cost was fair, and the quote was accurate (no surprise fees) I would recommend MVS to anyone looking to ship their car - no doubt. My Camaro arrived on the agreed date, and it was in just as beautiful condition as it was when I left in their hands. 11/10 Thank you MVS!
Excellent service and we highly recommend shipping with MVS. Prompt updates and car came in one piece.
very easy to deal with went the extra mile
Service is good, communication was done via email and Susan replies emails very fast. It took around 14 days for the shipment. Tracking information is useful but I hope it could be updated more frequently while in transit. Definitely recommend this company!
I found MVS to be thoroughly professional in all aspects of moving my car to Victoria,B.C. I particularly liked the Tracking Updates as they were reassuring. All the staff were friendly and knowledgeable about their duties. In particular, I must commend Christina Graves. She promptly answered all my questions in a clear and concise manner. Highly recommended to anyone who needs a car transported anywhere. Well done MVS.
Shipped my car first time got very good service from Mvs canada very professional company.
Fantastic service, right on time... We recommended anytime...
Excellent experience. If I was ever to need a transport service , it would be my first call.
We shipped two vehicles from Toronto to Kelowna. Everything went smoothly for the first vehicle, and we are in the middle of shipping the second vehicle. MVS was very clear with instructions and updates, which was greatly appreciated!
I moved recently from Ontario to British Columbia and I had never shipped a vehicle before. Christina Graves patiently answered all my inquiries and led me through the process step by step. She was always available by phone and answered e-mails quickly. There were no surprises at all in the entire process and my car arrived at destination earlier than expected with zero damage. I had done my research and MVS Canada was the most economical choice for my origin and destination. If I was moving across country again I would use MVS Canada. Thanks Christina!
The communication was fantastic, quick responses and delivery was smooth, easy and made it from Toronto to Halifax in good time. Strongly recommend MVS Canada
I'm very happy with the service that I received from MVS they were very professional and helpful from start to finish. I would recommend them for anyone who is in need of the services that they provide.
MVS service was exceptional all through the process, from enquiries about quotes to the delivery of my car at the destination. The persons I dealt with are Susan (mainly) and Maria. Both were very professional and efficient. My car was delivered as it had been. I am very satisfied with the service and I will certainly recommend it to anyone. Thanks for making it convenient for me.
I sent my car from Alberta to Ontario, I had a great service! Especially the driver truck! He was friendly and helpful!!
I had to ship my car from Halifax to Québec City. Upon request I promptly received a very reasonable quote from MVS Canada. All along the service was very professional, prompt and courteous on the phone, by email and personally at both terminals. The car arrived in perfect condition. I am very pleased with MVS Canada and do highly recommend the company.
We had the most AMAZING customer experience with MVS Canada. Not only did they meet our expectations every step of the way, they exceeded them. Special shout out to Christina and Susan - so responsive, so helpful and always on top of the details. We found ourselves unexpectedly needing to ship a car from St. Catharines to Ottawa on short notice - we knew nothing about the shipping/transport industry, never having needed these services in the past. The quote was fast and easy to understand, the instructions re next steps also always very clear. We had some questions and requests due to our unusual circumstance, Christina and Susan were nothing short of amazing, accommodating us and helping us feel comfortable and confident in the process. We choose MVS based on the reviews and testimonials, our experience was even better than we had hoped! Thank you!
Had my car shipped from richmond hill ontario to kelowna bc and used mvs. Christina Graves and staff were excellent to deal with and car arrived with no problems and on date/time they said. Great job by all and they had been recommended to me by my niece who was very satisfied with them as well and I give them a 5 star rating. Great job Christina and thanks. Very helpful and friendly. Hector Deault
My experience with Mvs was excellent, they were always ready to provide me with any answer and my car arrived without issues and according to the estimate time.. I was always informed about the progress and status of my shipping.. I will strongly recommend MVS to people in search to move across Canada. Rodrigo Martinez.
I shipped my Volkswagon from Ottawa to Victoria. The shipping updates were helpful, timely, and relieved my stress. The car arrived on time and in the same condition it was shipped in. I was very pleased with the service and would use this company if I ever ship another car.
Great experience, met expectations, minor communication issues. Overall very satisfied
I had my vehicle shipped from Vancouver, BC to Toronto, ON. I dropped off the vehicle on August 17 and it arrived in the same condition on September 4. Really good staff in Vancouver and Toronto. Susan was very helpful and was able to answer all my questions. Their online tracking system is also very reliable. I highly recommend. The prices are competitive as well.
Acura MDX 2018 shipped from Toronto to Halifax. After searching several websites on google, checking out detailed transporting processes, reading the reviews...MVS really stood out for me and I decided to ask for their service. The staffs at MVS were helpful, knowledgeable, pleasant, and professional. The booking process was easy, simple and quick. The transportation was fast, punctual, smooth and informative. The tracking process just gives you peace of mind. Thank you Lucas for contacting me with the best quote! Thank you Christina for your knowledgeable, pleasant and prompt service:) My car arrived in a merely 2 days and in a perfect condition as it was Thank you Nick for being courteous, flexible, helpful and patient at the pick up terminal. A big thank you to MVS team for your outstanding work and excellent service. I"ll definitely recommend and use your service again:)) Cheers!!
I have my vehicle shipping from Prince Edward Island to British Columbia via MVS Canada. I really appreciate the service provided by MVS Canada. The customer service representative, Christina, is very courteous, patient, and she help me in timing manner. My vehicle across from east to west only take two weeks, it's great! I definitely would recommend MVS Canada to my friends.
I've used MVS twice in the last 2 years. They are an excellent company to deal with. Friendly, efficient and good value.
Great experience, professional, convenient...driver came to my house to pick up my car, I received regular updates by email of my cars progress across Canada, arrived on time, as predicted, in great shape, pick up at delivery end was also easy and convenient. Shipped car from Ontario to BC, wirhout issues....would definitely recommend this company.
The service from your end was superb. I would use your services in future if required and recommend others too.
Totally shipped 3 times with MVS. No damage to the vehicle itself. Prior to the third shipping, my vehicle wont start due to parked for too long. Used my battery booster to start the vehicle. Just in case it wont start again when I pick it up, I put the battery booster in the passenger side storage and locked it. Surprisingly, someone opened the locked storage and took the battery booster away. Contacted MVS, but the response from their manager Kevin is that they only inspect exterior but not interior. Anything lost is my responsibility even they are locked. I suggest taking out Everything even your roadside assistance kit or any tools before dropping off.
I asked for 3 quotes to ship my brand new vehicle from Vancouver to Toronto. MVS was the first one to get back to me. As it turns out, they were also the cheapest by several hundred dollars. The updates were timely as good as they could be when you are at the mercy of the train companies. Also an extra shout out to the staff in Halifax who were always very polite and helpful answering all my emails. Absolutely no hesitation using MVS again.
Shipping my vehicle from one part of the country to another was a smooth process. I appreciated the ongoing communication between myself and MVS. I also appreciated the methods of payment and flat shipping rate. The interior was spotless and the items in the back of the car were untouched. Vehicle arrived on time. Recommend.I was satisfied with the experience.
I couldn't have asked for better service than what I got from MVS Canada. Everyone on the phone was extremely helpful! My car was delivered ahead of time without a single scratch. The price that you get is the price that you pay, with no hidden fees. Prices were slightly lower than most competitors. It's amazing to see that they can combine lower costs, and better services! You can follow your shipment online, and I knew where my car was exactly day by day without needing to call. Finally, as a nice gesture at the end, they sent me a $20 Amazon gift card!
awesome Service, fast shipment and delivery service
MVS shipping was very competitive in pricing. I used the train service which was an enclosed train, typically takes longer than a truck but the enclosed trailer was important to me. Car arrived as described, no damages and overall a great experience.
Responsive, accurate, timely. Vehicle shipped quicker than average and arrived early.
The service was amazing! No confusion with where to drop off or pick up an the vehicles came earlier then the date we were given. Would recommend them to friends and family
The backup support was Excellent, and whenever called ,very quick response, I must recommend MVS for shipment, I give 10/10, I was having peace of mind. Delivered before and at the right time, No scratches, Car was perfect,, back support was very cooperative
I'm really impressed with this Company. They were so helpful prompt and friendly any time . Having a question, there was always somebody helping me out spezial thank you to Teresa she even helps me out but it wasn't her job . She is the accountant. And thanks to Nick . He did also a good job. I highly recommend this company and the Service and Price is absolutely fine. My Car was in a good hand the whole time. Thanks for the good Service Manuela
This was my first time using the MVS Canada and the customer service was very good, prompt and accurate. Car was delivered personally to the requested address and was on time. The tracking system was great and they send you regular emails and keep you updated about the status and location of your car. Would highly recommend this company. Thank you. Danny L.
Used MVS to ship my new Jeep from Vancouver to Toronto. I researched multiple other companies, and, despite the fact that MVS was consistently $200-$300 more expensive than many others, the public reviews and professionalism apparent on their website led me to choose them. I was extremely happy I did! They were, whether I contacted them by email or phone, extremely prompt, courteous, and helpful with their replies. The shipping process was seamless and customer-friendly - as were the regular and accurate online tracking updates I received. I would recommend them to anyone, and will definitely use them again should I need to ship a car again.
Car shipped hassle free and efficient! Thanks a million!
I recently shipped my car from Edmonton, Alberta to Dartmouth, Nova Scotia. I had a fantastic experience with MVS. I dealt with Christina Graves who was very helpful and answered all of my e-mails or phone calls promptly and efficiently. I received a quote of $2075 and when I asked what additional costs there would be to store my belongings in my vehicle there were none! I dropped my car off in Edmonton and the location was easy to find. Then picked it up at the lot it arrived at in Dartmouth, which caused no problems either. I am from Newfoundland but did not have my vehicle shipped there because it was much cheaper to fly to Nova Scotia and drive the car back from there. The customer service from MVS was great. I was very happy with how smooth the move was and there were no issues to my vehicle or belongings. It also did not take too long for my car to get that distance... approximately two weeks, which I expected. Great job Christina and team at MVS!
My experience with MVS Canada was great, I recently moved my car from Niagara to Victoria. Christina was usually available and gave prompt feedback on inquiries. The Drivers were very respectful and professional. I had no issues with my car; no scratch or dent, my car was delivered in perfect condition. A job well done.
over all very good
WORST COMPANY EVER. Nick the supposed Manager is a complete joke and waste of time to talk to. We shipped our vehicle over 14 business days ago and it was supposed to be in Vancouver on Friday. We showed up Tuesday to pick it up and have been given the run around ever since. MVS keeps blaming us saying that they never sent us a ETA, but we have emails to prove that they did. Now we are out $5600 between having to pay our sub-contractors their full two days pay and paying for the plane tickets and paying MVS Canada for nothing, They are not helpful and in a full two days of arguments I have not heard one apology. This place is disgusting!!!!!
I can not say enough about MVS. They picked up our Van in Victoria B,C.. and notified us along the way to Niagara Falls, Ontario. Our Van was delivered right to our door step. No problems, no issues and very affordable. We are now awaiting our second vehicle to be delivered. Great company, great service, and very caring about YOUR situation We would give them 15 out of 10. Thank you so much MVS Canada.
Email response was quick to answer any questions I had, the tracking function was easy to use and accurate, and the car got shipped on the exact date that was anticipated. The pick-up went smoothly though I couldn't be there, and all looks good! This was my first time shipping a car (from Vancouver to Toronto), and I was pleased with this service.
Got my porsche delivered on time in perfect shape. These guys response time is fast. Great communication. Their BBB has perfect score. Perfect company. Worth every penny.
This company is amazing and affordable. I had them transport my car from Saskatchewan to Nova Scotia. They communicated with me every step of the way, giving tracking updates every stop with an updated timeline for delivery of my vehicle. My vehicle was shipped after my household objects from another company and my car arrived weeks before my stuff, and with zero damage. The whole process was very easy and the most affordable that I could find. I would highly recommend this company.
I had an excellent experience shipping my car with MVS. I dealt with Lucas, he answered all of my questions and returned my emails and phone calls immediately. I highly recommend MVS to ship your vehicle, their communication is top notch. I was always kept informed of where my car was and when it would be delivered. My car arrived in perfect condition and on time.
Excellent service. Great price. Tracking of my vehicle was excellent. Easy drop off. Very thorough service. You even take pictures of your vehicle and load them to their site just incase there is any damage. Definitely use their service again.
The tow company that was used to deliver the car to the residence was first rate. Made everything so much easier. I didn't have to leave work early or make any special arrangements. When I got home, the vehicle was safely in my driveway.
Super friendly and Helpful.
I have shipped two cars from Toronto to Vancouver with MVS. Both cars arrived on time or ahead of time, with no issue. I’m very pleased with the service MVS provided.
Job well done. A little more communication during the transportation could be really an added value. I appreciate the transportation of our car from SK to NB within the committed time frame.
Awesome experience!!! A lot easier to arrange than expected. Christina in the quoting department answered all my questions and was a pleasure to deal with.
MVS Canada did a great job shipping my vehicle. My car arrived quickly to its destinations with no damage (only took 3 days from when I had dropped it off to when it was ready for pick-up). Although items left in your vehicle during the shipping process are left at your own risk according ot MVS, I did manage to put some of my belongings into my trunk and those arrived safely as well. The only thing I wish I would have known prior to picking up my vehicle was the pick-up hours of the lot at my drop-off location. They only allowed pick-ups between 9am and 11am during the week, which made things difficult as I was not always able to get time off. However, MVS agreed to drop the car off at my home once I made this known to them with no additional fees, which was phenomenal. I would highly recommend using MVS for car shipping.
Excellent service provided throughout the delivery process. Delayed due to delivery truck going into service was only setback but was resolved in time. Great Job!
Booked my car to be moved from Ontario to Alberta. The customer service was outstanding as I had to make changes to my booking and they were more then accommodating. I was able to get updates as to when my car would be leaving and when it was expected to arrive. I would use this company again and highly recommended them for moving a vehicle across the country
Once I had decided to ship my son's SUV to Vancouver ( based on the testimonials) with MVS the operation was seamless. From Dagenais Cartage near Ottawa ( Carp to Toronto) to J.Simon who handled the CP Rail portion to Vancouver the people involved were professional, personable and helpful from start to finish. The MVS website kept us informed as to the progress of the vehicle. Highly recommended!!
Very efficent, no hassle shipping at a great price. I would not ship through another company moving a car within Canada! Covid has made timing a bit difficult but they have the right procedures in place to make safe, guaranteed delivery ????????????
Exceptionally easy to ship an AMG GTR, they were professional and courteous. Hands down to Lucas, I was given prompt updates and would definitely recommend them or use their service again!! Thank you MVS Team!
Great service overall! The entire process was smooth and relatively fast. My car arrived in the same condition when I dropped off. I will definitely use MVS again for any future shipments!
Everything went real smooth Car arrived in perfect shape Staff was pleasant to deal with I paid good money and I got good service Good!
Great service. The staff was always always available to answer any questions and regularly updated us with our vehicle location. I would definitely recommend.
Don't worry if you never shipped a car before, the staff at MVS will do all they can to make it as easy & uncomplicated as possible. This is my story. I was put in charge by my family to get my fathers car from Ontario to B.C. My first thought was I have no idea how to do this and where to start. I was very fortunate to find MVS while searching the web. First thing I did was request a quote from their web page. They responded quickly with no further pressure until I was ready to proceed . Then I checked other companies & fortunately I picked MVS. The service from picking up the car at the house to final delivery direct to the new house was 5 star all the way. The car arrived in the same condition as when it left. The staff at MVS are always professional, knowledgeable, very helpful and a pleasure to communicate with either by email or phone. I must give a special mention to the crew who picked up the car in Ontario, very professional & helpful to my dad. Also must commend Canuck Towing & Car Service in B.C. for their professional & willingness to deliver the car directly to the new house. Thank you all for making me look good to my family and making the entire process very easy & stress free.
Jan. 2021 So even in these crazy covid 19 times MVS managed to get my car from the Caledon Ont. terminal to the Edmonton terminal even faster than estimated. The website answered most of my questions to start with and the two people I spoke with on the phone, Teresa and Brenda were great. I was kept well informed the whole time by their emails with all the details and instructions all along the way. Even the price was good 1475.00 incl. tax so the whole experience was definitely 5 stars.
I recently had my car shipped from Toronto to Vancouver and after reaching out the various shipping companies, MVS was the only one that was able to answer all my questions promptly and professionally. I ended up having my car shipped on a transport truck in order to have my personal items in the vehicle during the transport and MVS was able to walk me through the process with ease. Would definitely recommend their services to others.
I had a less than stellar experience shipping my MDX from Vancouver to Toronto with a different company. I did my research this time and am extremely satisfied that I found MVS Canada. Unlike the previous company I used, MVS Canada was a star. Very professional without losing the personable touch. All questions were answered very quickly and I loved the tracking that I didn't have to spend much time logging into a web site to find. The updated tracking was emailed to me letting me know where my car was along the route. I plan to use MVS again later this fall and would not hesitate to recommend to anyone. I have done my research and am a happy customer!
Car was shipped from Calgary to Dartmouth. The front end looked as though as it had been blasted with buckshot, it was absolutely covered in chips in the paint. When I emailed MVS they said they wouldn’t cover it as it isn’t something the driver can prevent. Definitely would not use again, very disappointing. Beware if you use them you may need to pay to have the front of your car repainted out of your own pocket
We used MVS Canada to ship a car from Waterloo Ontario to Oromocto NB and a few months later, to ship the car back as our son was sent to Oromocto for training. The car was picked up and arrived on schedule in both directions with no damage. The staff were knowledgeable, courteous and accommodated a last minute change requested by us. I highly recommend MVS Canada and will use their service again. Steven Ono
This is the third time that I have used your service. Each time it has been seemless. Drop off and pick up was easy. Communication was excellent. Price was fair. I will certainly use this service again in the near future.
January 8 2021 I hired MVS to move a suv for me from Edmonton to Halifax. Working with mvs has been a pleasure. MVS has made a very well organized company and they hired great people to work there. Thank you
To be honest, it's not bad. Also, hard to say it is excellent. Since the process is pretty normal. No damage on my car and it takes about 20 days shipping from Kitchener to Vancouver (door to terminal). When I first call this company, I was wondering that they would have a time guarantee on it but they said they are unable to provide that. The date that my car arrived is pretty much close to what I was expected, just like 3 to 4 days later, but I would accept it since the weather in BC during that week is kind of bad. Other things are good, price is also not much different from others. I would also think about it when I need it next time.
They shipped my little Chevy sonic from Toronto to Vancouver. The service was good but very self-service. Which is understandable at such a great value. I am not sure I could’ve driven it for cheaper.
Very good service level. I was constantly updated through the online tracking system and my car arrived damage free. I was also accomadeted for after hours pick up which was helpful.
We recently shipped our car from Vancouver, BC to Toronto, ON with MVS. The car arrived on time without any problem. Being updated about the shipment was also very helpful. Overall, it was a very smooth and transparent process and we are very happy for choosing MVS.
We needed to ship a Subaru Forester from Ottawa to Calgary and used MVS to make this happen. I was anticipating a costly, lengthy and cumbersome process. My experience with MVS was that shipping a car was simple and less expensive than anticipated, with great support and timely information on the car's progress west. Basically, you drop your car off at a Terminal and the recipient picks it up at the destination some few weeks later. Interestingly, we mailed the car keys to the recipient in Calgary the day after dropping off the car at the MVS Terminal in Ottawa. The car arrived in Calgary four days before the keys. I would use MVS again sithout hesitation. They know what they are doing.
Thank you so much for getting my car here safely !
Everything was handled on line and even with the time difference between Atlantic Canada and the west coast everything was handled in a timely manner.
I was able to track my vehicle and it came to me in good condition. I am happy
We shipped our van from Winnipeg to Toronto. Christina was very knowledgeable, friendly and helpful. We dropped our van off at a terminal just outside Winnipeg and picked the van up near our residence in Toronto. Overall a great experience!
A trustworthy company!
The whole process was seamless all went as described The train arrived as scheduled and l was able to pick up my car the next day. MVS shippers customer service were excellent l was advised as soon as events transpired.
Moved my vehicle from pacific to atlantic Followed its progress across country Arrived in perfect condition Very easy to deal with Staff very obliging and courteous Thank you Dan
I am very pleased with the service MVS provided- my car was shipped in no time at all and the whole process was very easy and convenient! Would definitely recommend.
I've used this service multiple times to ship my cars across Canada. I have been pleased with their professional and timely service. They send routine email updates to let one know the status of the car throughout the route.
Excellent service. Best price, fast shipment, prompt responses to questions, on-line tracking portal awesome
I shipped a 2002 Mustang Convertible from Yarmouth NS to Oshawa ON. Online quote was quick and simple. Price included taxes and insurance so you had total cost. Etransfer of funds was simple. Staff were friendly and helpful. Vehicle was picked up and dropped of without any problems. I had actual telephone conversations with company that I requested to ask questions and they were very accomodating. I would highly recommnd MVS for transporting a vehicle. :)
MVS Canada is a very good company to ship my car. I did ship my car from Calgary to Toronto. Everything is perfect. There is no any damage and I got it very soon. I want to say "thank you!"
Ms. Christina Graves was an excellent representative of MVS Canada. She was very helpful and responded to all of my questions in an appropriate time frame. She seemed very patient with me and knowledgeable of MVS procedures. MVS Canada shipped my car within the time indicated and my vehicle arrived in good shape. I was satisfied with the service provided by MVS Canada and would ship with them again.
I would recommend MVS highly! The whole business of shipping the truck went smoothly and in a timely manner. My questions were answered promptly and I was able to track the progress of the shipping.
Shipped my car from Toronto to Vancouver and was extremely happy with MVS. Shipped on time, provided constant tracking information and was in perfect condition when I picked it up. 100% would use again.
Absolutely ,MVS , great shipping company.
I would absolutely NOT recommend using MVS to ship to the Maritmes. The only way my experience could have been worse is if my vehicle had been damaged or stolen. After what it cost me in stress, time, and money, I really wish I'd used any other transport company . I had a van shipped from Alberta to Cape Breton. I received a reasonable quote quickly, my many questions were answered through many emails very quickly. MVS doesn't go to either the town I was shipping from, or the town I was shipping to, so the van had to be dropped off at the Calgary terminal. It was over 2 weeks before it left Calgary. As the vehicle arrived at each stop, I received a notification, and again when it left. I was instructed to find a commercial business where the van could be unloaded at its final destination, though I was never given an estimated date of delivery. I did locate a car dealership that agreed to be my unloading point, but wanted me to be present when it was delivered, as it did not want to take responsibility. Understandable. This meant I would need to take a day off work to drive the 2.5 hours to meet the driver at the dealership. I couldn't book a day off because I had no idea which day I would need. I'd received a notification when the van left Ontario, and was told when it was estimated to reach Dartmouth. That Tuesday came and I never received notification of the van's arrival. Friday I emailed customer care, asking if the van was in Dartmouth. No reply. Monday I emailed again, and the reply told me it was in Dartmouth, expecting to leave to the final destination on Tuesday. I finangled a last minute day off work, arranged a ride to town - $225 - so I could drive the van back. The van doesn't arrive, there's no communication. I contacted customer care, who said the driver had an emergency and would be leaving Wednesday. I had to rent a vehicle to get home -$279. The van does NOT leave Wednesday. My emails were NOT answered. Thursday I called MVS. I leave my info and message. I got no return call. My subsequent calls don't go further than reception. I'm finally able to speak with a manager, who promises to find out what's happening. Apparently they've had a lot of problems with the company they work with in Dartmouth. He calls me around 3pm, saying the driver has left Dartmouth, and the driver would call me when he was a couple hours away. At this point I was in the final destination town to return the vehicle I'd rented, as it was not available for another day. It's a 6-8 hr drive from Dartmouth to the final destination, and I had to get home, so once again I had to rent a vehicle. I never heard from the driver or anyone else from MVS. I did get a call the next morning from the dealership, saying there was a strange van in their parking lot, and asked if it could be mine. It turns out it had been left in the lot, entirely unlocked, and the keys had been hidden under the cover of a propane tank, near the building, passed a pile of garbage and debris. I'm so disappointed in my experience with MVS. The manager I spoke with did ask me to send him my receipt for the first car rental so I could be reimbursed for that. I did send the receipt, and never heard more, just adding to this disappointment. * UPDATE: I was eventually reimbursed for my first car rental, as well as for the gas it took to drive home and back to the city.
I shipped a car from Toronto to Calgary by MVS. As per normal I was a little sceptical as this was my first time wit this endeavour. After some research I decided to go with MVS, their operation office is out of Dartmouth, NS. The folks I talked to there were very helpful, friendly and instilled confidence in my decision. They explained the procedure, said it would be shipped by train within the specified timeline. Even though my insurance remained on the vehicle, they covered it also. You were required to take about 25 pictures of the car (wheels, panels, front, back and top) so that when it arrived you would know if there was any differences. MVS also supplies a tracking system so that you know where your car was at all times. I dropped the keys at the terminal in TO, took the required pictures, gave the lady my keys, and said goodbye! The car arrived in Calgary within the specified time. My son was phoned when the car arrived in Calgary, he picked it up in perfect condition. MVS also said not to move the car if a problem was found but discuss it with the office, resolve the dispute or discrepancies and then go. Pretty honest to me. I would give this company a 10+ in all aspects of it’ s service. Regards, Jim. (Nov. 23, 2021) PS: Also something to consider if you are vacationing out west ( or visa versa) if you have a large family, have to rent a car (atrocious prices)for a few days, want to save some travel time and want your own car. Fly one way and drive back. Just a thought.
I DO NOT RECOMMEND MVS AS A SHIPPER FOR YOUR VEHICLE. This review should come as no surprise to Susan at MVS. I was advised that my car was available for pickup in Delta, when in fact it was not there. This not only wasted my time, but also wasted my son in laws time, who took the day off work to drive me the 2 ½ hours to pick up my car, only to find it had not yet arrived. After this occurred I asked Susan to contact me daily with an update on my vehicle. Susan said she was too busy to provide this service. This still leaves a bad taste in my mouth. Someone at MVS screwed up, this resulted in a wasted 5 hour return trip, and the loss of a one day pay for my son in law. The least MVS could have done to make this situation better was to provide a little customer service and contact me daily. When my car did arrive all I received was the automated tracking email saying it was available for pickup (again). To date neither Susan, or the ‘Manager’, have contacted me regarding this situation.
Great service!!
I was happy with my first experience using MVS for shipping my vehicle from Calgary to Toronto. Although took abit longer than expected but given the Covid disruptions that's understandable, they were quick to respond, and their quoted price was very reasonable for the service provided. The tracking software was a great feature as I was provided with frequent updates regarding the location of the vehicle in transit. Would be happy to use MVS again, and would definitely recommend them to friends and family!
It was very smooth experience and very comfortable move. Will surely recommend to others and I will use it in future if need arises.
MVS picked up my car from Sarnia, Ontario on Dec 15th and delivered in Vancouver on Dec 29th on time as planned. Very responsive customer service and great people to deal with. Thank you.
I recently shipped my car with MVS and it was a stress free experience. The process was easy and my car arrived at its location early! Everyone I spoke with answered my questions in a timely manor, and my car arrived in perfect condition.
Shipped my car to Northwest Territory . Car came at right time with not even a scratch. Staff is good and communicative . However the issue was tracking . With currently available technology, MVS should help their customers with automated tracking on the status instead of customers calling them or emailing . Still they are a good shipping agency to work with !
I have an incredible experience working with MVS. Making a cross-country move, the MVS team was highly accommodating, and helped to make this process as simple as possible. They were able to work with me to ensure I could pick-up the car despite my complicated travel schedule, and I would highly recommend this service.
Excellent friendly service. Shipped my car from Toronto to Vancouver. Was updated continuously of shipping status. Vehicle arrived at destination in perfect shape. Will be using them again.
The communication was exceptional with MVS. Car was delivered on time, lots of updates - great client portal. Highly recommended for moving your vehicle.
Just shipped my car from Vancouver, BC to Toronto, ON with MVS Canada. The process was very straight forward and hassle-free. The communication was excellent and my questions were answered in a timely fashion. The car arrived on the estimated date without any issue and the car was in the same shape as I dropped it off. My only feedback is to make sure the people signing off the car pick-up actually check my paperwork and ID. I will definitely use MVS again to ship my car if needed.
From the initial booking to picking up the vehicle far faster than I’ve ever experienced, this shipping company is absolutely top notch and I would highly recommend. Drop off was easy and efficient, pickup was just as easy and took much shorter than I anticipated when shipping across Canada. The best part is the updates, shipping tracking and communication, highly recommend!
Very good service. Reasonable pricing compared to other moving companies. Had our car shipped from Ontario to B.C. They were on time and were really patient and kind throughout the whole process. Really satisfied. Would recommend!
It takes a long time to ship a car across Canada, and nobody likes waiting, but it got here eventually. The whole process was quite painless. No damage to my car.
Great communication and delivered in a timely manner.
Great service, great communication - helped me get my truck home ahead of schedule and for a great price. Highly recommended.
I had a positive experience with MVS Canada Vehicle Shipping and I would recommend them to everyone. They made the whole process of moving easy and eased all the stress of moving my car. Placing my order was as easy as filling in the form and the customer service was great and communication with their agent was prompt and friendly. There estimate of when I would receive my car was the shortest of any other company I called and they somehow delivered my car almost a week before the estimated date. Their agent called me and accommodated me regarding when and where I could pick up my car. The one thing that I would suggest is that maybe they can offer an additional service of washing your car since it gets quite dirty traveling across Canada but that is a minor issue, especially since they offer the most competitive rate than any other shipper that I contacted.
I have had two car shipment experiences with MVS Canada (so far) and they have both been excellent. The team at MVS answers all of my questions quickly and leaves me with no worries. I will ship with MVS Canada again in the future.
I was very pleased to have used MVS as driving my car through the mountains in the winter time was not possible for me.
Shipped a vehcile from Toronto to BC. Arrived earlier than expected, arrived in perfect condition. Would ship again
Excellent Service, ease of doing shipping and delivery is done before time. Thanks MVS
MAKE SURE YOU HAVE WRITTEN PROOF FROM J SIMONS AND MVS THAT YOUR PARKING BRAKE IS IN GOOD ORDER BEFORE YOU SHIP YOUR VEHICLE WITH MVS CANADA LOGISTICS. I brought my 2016 Platinum model, 4 door Ford Explorer, to the J Simons - Cote St. Luc Terminal at 5901 Westminster Ave, H4W2J9, on the morning of Friday August 6th 2021. I WAS PRESENT AT COTE ST LUC WHEN MY EXPLORER WAS DRIVEN OFF TO BE LOADED ONTO THE TRAIN. SURELY IF THE PARKING BRAKE WAS IN THE CONDITION IT WAS IN WHEN IT WAS DELIVERED TO DELTA BC, THE VEHICLE WOULD NOT HAVE BEEN ACCEPTED FOR SHIPMENT. On reviewing the information emailed to me, I note that under the section: HOW TO PREPARE YOUR VEHICLE FOR TRANSPORT : it is stated that: “YOUR VEHICLE MUST BE IN GOOD WORKING ORDER AND THE EMERGENCY BRAKE MUST FUNCTION” When I Picked up the Explorer at J Simons- Delta BC terminal on Wednesday August 25th 2021, the parking brake pedal had no tension, the dashboard “parking brake engaged”warning light was lit and the “parking brake engaged” warning chime was sounding. Staff at J Simons were minimally helpful, offering to call a tow truck. I and my wife were ordered out of the offices and the door was then locked. CAA verified that the car could be driven as in reality the parking brake was not engaged. The CAA tow truck driver advised us that the parking brake cable was broken. MVS refused to offer any help or compensation stating that :”THEY HAD NO PROOF THAT THE PARKING BRAKE WAS IN GOOD ORDER AT THE TIME OF SHIPMENT “ I FIND IT HARD TO BELIEVE THAT, WHEN THE VEHICLE WAS OFF LOADED IN DELTA, NO-ONE NOTICED: 1. THERE WAS NO TENSION ON THE PARKING BRAKE PEDAL. 2. THE PARKING BRAKE WOULD NOT ENGAGE . 3. THE “PARKING BRAKE ENGAGED” LIGHT WAS FLASHING and 4. THE WARNING CHIME WAS BEEPING CONTINUOUSLY. SHIPPER BEWARE !!!
So fast and reliable. It was from Vancouver, BC to Saint John, NB..Thanks to MVS ❤️❤️ and keep up the good work.
Terrific and reliable. The car actually arrived much earlier than I had anticipated. Nick was responsive to my queries. The driver Jordan, whom was sub-contracted for the work, was extremely courteous and dependable/reliable, flexible with the plan, and very responsive to my queries. Highly recommended service.
We have used MVS twice in the last year: first to ship a car from Vancouver to Halifax, and then to ship it back from Halifax to Vancouver. Both times we were very pleased with the service. It was reasonably priced and our car arrived on time and in the same condition as when we left it with MVS. They recently added an online tracking tool which is very helpful.
All was great in working with MVS upfront getting quotes as we changed destinations and terminals for our move from Edmonton, AB to Fredericton, NB. Always very prompt in getting us new quotes and never a concern in doing so as we explored options. Once we had purchased our new property and had a definite destination things became easy to finalize, drop off and pickup at Terminals.We were kept up to date with movement communications via email so we always knew where the vehicle was. There was also no issue in having the Fredericton/Oromocto Terminal hold the vehicle for over a week as we were self-isolating in NB. All in all a great experience and wouldn't hesitate to recommend to others.
The time estimate was pretty accurate and I do believe that the cost was reasonable. The notification that I recieved for the delivery date was inaccurate and had I not call the office, I would have traveled to the pickup location for nothing. The delivery driver was very courteous and I received my vehicle in good condition.
I recently shipped 2 cars from Calgary to Mississauga, Ontario. 1 was open shipping by train and 1 by enclosed trailer. Booking was very easy on the website. Enclosed Trailer was used for a specialty car. Driver was excellent. On time and very professional. Equipment was top notch. Great communication and ongoing updates as to status of delivery. A tremendous experience. Would highly recommend using MVS.
Excellent Shippers, Used them to ship from Toronto to Vancouver got my car the day it was promised, painless and in excellent condition. Would recommend 100%.
I received a great service. I would like to thank Susan for help during the process. I highly recommend this company.
I used MVS to ship my vehicle from Toronto to Calgary, and I am very satisfied with their service. The vehicle arrived as per the timeline provided with the quote, and in perfect shape. I received prompt answers to all questions and clear instructions for drop-off and pick-up. The price was reasonable, shipping was better than driving. I recommend using MVS!
I was nervous about shipping my vehicle via MVS transport but it went smooth. I shipped from their Toronto terminal to their terminal in Dartmouth, N. S. I am happy to have my own vehicle here in N. S. I will use their service to take my vehicle back to Toronto. Janet Austen
They were very professional, provided timely status of the shipping and they beat those estimates! I was pleased.
I approached several companies on the market before and I decided to choose MVS. I used rail service from Vancouver, BC to Toronto, ON for my Dodge Dart. May be others have a bit lower quotes however, reviews are horrible. So, I paid extra but was confident that my vehicle will be transported without damages at the promised time. I was surprised that it came one day earlier than expected. When I checked my vehicle on the lot at Scarborough terminal, couldn't find any issues. Checked mileage and everything else inside out. Great and reliable operator. Customer service very responsive, you will get update at every terminal where the train stops. Always answers on phone calls and emails. Keep in mind to call and update operator that your vehicle is ready for pick up. Unfortunately, had to remove my sub-woofer as nothing allowed except set of tires. Vehicle was loaded on the train in one day! Delivered in 9 days. At the beginnig, it was a bit confusing that the vehicle stops every day within Vancouver area but I guess that's how CP operates.
Was a wonderful experience shipping my car from Toronto to Halifax. Best price around! Also was able to fill my trunk with some heavy tools that would've otherwise cost more through movers to move, and there was no issue at all.
Very Nice service from Montréal to Toronto. Everything is done on line and emails. Clear instructions an easy to complete the dropp of and pickup on terminal. Thanks
The process was very easy! The ability to track online gave so much peace of mind. Everyone along the way was communicative and available for questions. Flexible drop off and pick up times also helped a lot. Our shipping time was estimated to be 6-11 days, but it got there in 4. Even though we weren't ready to pick it up, we were happy it came so quickly, and the receivers were able to hold it for us for a few days. The car was in perfect condition. Fantastic service!
Excellent service by MVS Canada. From vehicle drop-off to pickup was smooth. Overall, a very good experience.
First time I had to move a car across country… I found MVS online… Asked many questions that they responded to promptly… Fellow that came to pick up the car In Nanaimo Was personable and professional… The car arrived ahead of schedule and in perfect condition… I am happy recommend MVS.
Shipped our Grand Caravan from Ontario to Newfoundland without a scratch....picked up from our door and dropped off nearly a week earlier than scheduled. Thanks
Thank you very much for your quick and professional service. You answered all our questions promptly, were very polite, and my car was delivered quickly and without a single scratch. I would absolutely recommend MVS Canada to others! Very pleased with the service I received!