Here you will be able to see the information of people like you who know the products and services of Hendra Moving & Storage (Moving Company) in Baddeck area (Canada).
As of day this business has a score of 4.6 stars over 5 and the score has been calculated on 127 reviews.
As you can read, it has an average rating is practically the highest, and it is founded on a large number of opinions, so we can think that the rating is very faithful. If there are many people who bothered to rate when they've done well with the business, it works.
As you know, we do not usually bother to set feddbacks when they are correct and we usually do it only if we've had a problem or issue...
This Moving Company belongs to the category of Mover.
Hendra recently moved my 80-yeard-old mom from her beloved family home in Saanich to North Vancouver, so she could live with me during the pandemic. Not only did they take great care of her belongings, they were also kind and attentive to her mobility challenges, and ensured she felt safe throughout the packing and the move. We really loved Chris, who provided the estimate at a very reasonable price, and Andrew and the crew, who did the heavy lifting. I would highly recommend Hendra for cost-effective, personalized moving services. You are in good hands with Hendra!
Some good, ???? some not.???? On the plus side, Andrew, Chris (excellent) and third mover (don't have name) (he was ok)who initially arrived did a good job. Polite, hardworking and careful with possessions. Unfortunately, later in day, they decided they needed extra help and one of those guys was not good, Gord. He was ready to start throwing our furniture into the elevator, was sarcastic,loud.....my husband put an end to the rough treatment of our stuff but if he hadn't been there, probably would have had damaged furniture or other items. They quoted me a rate initially that was higher than all other companies I contacted but I thought they were worth it, considering most reviews here. I also was impressed with Diane's prompt and informative email replies, from start to finish. But when they said we were going to be charged for an hour to return to their shop AFTER move was over, nothing off for lunch time....I put in a complaint. The guy with the final invoice was in a big rush to get going and was dismissive about my concerns about this additional cost so I let it go and contacted Diane at office instead. They did make an adjustment on bill that was satisfactory so that was good. But be aware, they are not "off the clock" when they finish moving your stuff, they expect to be paid to drive back to their shop, Victoria being where we are and they are based. Travel,highway time I can understand, but this kind of charge I do not agree with. We are glad move is over and we haven't found anything broken yet in the piles of boxes we have, so hopefully that will continue. Good movers are VERY hard to find. We have had good and bad ones, through the years. I would rate Hendra as satisfactory overall.
Hendra moving was great. They were reliable and professional. Our quote was very similar to our final price. They worked hard for 6 hours and didn't break. The final touch was a house warming gift delivered to our home after we were settled. Thanks Dave
Hendra Moving provided a great service starting with the pre move quote visit by Chris. Everyone we dealt with was excellent. Great job packing the kitchen and then the actual move - Great service, on time, professional and stress free. Nothing broken or lost - thank you! Would certainly recommend
Excellent service, friendly experienced staff and a good price. Would definitely recommend ????
I have worked with Hendra on many occasions through my work, and I have been nothing but satisfied. The workers are polite, pay excellent attention to detail and have always made sure I was happy before they had left the home. I do and will recommend Hendra to any friends or family! Thanks guys!
I am so glad that I chose Hendra's as my moving company. I chose them purely from the reports I had read on the internet. I found the whole team friendly, efficient and very accommodating. David, the owner, was not sitting in his office but out with the workers , and very hands on with the details of the move. I had to change my moving date several times because of delays in construction and this was handled in a positive, flexible way which took a lot of the stress off my shoulders. On moving day the men arrived at the appointed time and started work immediately. The care these men took with my belongings and their very cheerful attitude made for a fun moving day and a very memorable experience. The delivery of my belongings was equally as good. Moving into a new apartment with the rules and regulations placed upon these men can be daunting but these two men were professional and completed the job in the allotted time given by the leasing company. My thanks to you all for helping my move to go so smoothly and for the very professional way you all showed both to me and other people involved in the move. Hendra's is a first class, ethical company who treat their clients with respect and dignity. I would highly recommend them to anyone who needs moving and storage .
We were moving a couch from a friend's house while Hendra was busy hard at work for a client, but we needed the moving elevator to! I asked the employee if we could share for a little bit and he not only was so courteous and quick to say yes but even helped us get the couch in and out to make sure everyone's time (his, the clients, and ours) was being treated respectfully. Top quality professionalism in action, these guys are legit and their integrity is on display for everyone to see. Thanks again!!
The moving team comprised of Dave Bear Kelly and gentle giant were terrific! They worked very hard the entire day and were so careful and considerate… they were clean they never cussed they didn’t smoke and were very responsive to all of my requests… I am very pleased and will recommend Hendra to all my friends and family! Thank you guys you made a very difficult move easy and smooth for me! Heather Newbury
From start to finish the company was great .The whole team ,ones who packed and the ones who unpacked were great ,.Also a brilliant price thank you
They were great in assisting us move! good job
I would say that the movers knew what they were doing and were generally careful, but I don't think I will use this company again. First, it was darn expensive. An inner-city move cost 1/3 what it cost to move my stuff from Toronto to Victoria! I had never had a move take so long, and then I had had only two movers with past moves. I thought that three would speed up the move, which would help compensate for the extra hourly rate, but no. There was a lot of joke cracking and they did not seem in a hurry. Still, my main complaints are not the cost, but (a) they did not were face masks when I asked them to (this was before Bonnie Henry had made them absolutely necessary); they basically did a power play on me. they told me that they would refuse the masks and that if I insisted on them, I can rebook with a different crew. They knew of course rebooking on the day of the move was inconceivable, so they forced my hand. Second, Hendra charged my credit card more than the bill the movers presented to me at the end. When I called to ask, their explanation while plausible, still did not account for all of the difference between the original bill and the charge to the credit card. When I followed up to ask for further explanation and to reverse that difference, they stopped communicating with me. So here I am.
Great local Movers
This is the second time that we've used Chris and his crew with EXCELLENT results. During each move, they travelled over 1,000 kilometers and had to take a ferry. We have lots of trinketry and such - never a single item broken during either move. They even moved our truck and canoe! Best of all, they are reasonably priced. We recommend Hendra without hesitation.
The 2 mover men were excellent, professional, friendly, great communicators, & did everything we asked. I would recommend this company, and these great movers, to anyone.
Never there?
I hired Hendra Moving to move all my heavy furniture. There were some challenging obstacles with this move to say the least. The office staff and the 3 gentlemen that helped, were very understanding, on time and polite. I would absolutely hire Hendra Moving again without hesitation.
We hired Hendra Moving for a simple two-bedroom move from the Jubilee neighbourhood to Fairfield in summer 2019. Our first clue that we would be less than impressed with Hendra's services was their arrival nearly an hour late. We found this was a bit strange, as we were their first appointment of the day. What quickly became apparent was that the Hendra team spent as much time as possible chatting about their personal lives and packing items as slowly as they could. At one point, while still at the first location, we had to run to the new house for an Allen key set to disassemble an item, and the entire crew decided to take a break while we were gone (with still lots of packing to do). The most frustrating aspect of the moving day was upon the loading of the truck, we knew it would be about a 10 minute drive, at most, to the new house. Hendra's staff showed up about an hour-and-a-half later, with the excuse that "their GPS stopped working." Clearly they had stopped for a lunch/smoke break, and were going to try to charge us the time for it. At the new house, the crew stood around waiting for others to help carry large items when there were innumerable smaller items to be moved, or even blankets that could have been folded while waiting. After the unloading was complete, we had the unpleasant, but necessary conversation that we would not be billed for this additional time. The time that was written and signed on the paper invoice was adjusted to what we felt was an appropriate time given the extended breaks and speed of loading/unloading. A few days later, we noticed an additional amount of approximately $115 over the agreed amount when reviewing our online credit card statement. When we phoned for an explanation, the owner vaguely recalled it but couldn’t provide an answer as the "accountant had the receipts locked up". The next day, we had to chase for an answer only to hear reasons why the owner wasn’t available, didn’t have his cell phone with him or staff weren’t sure where he was. Only after following up again the following day, were we contacted with a very brief "we will be refunding the difference". There was no explanation as to what this additional charge was ever for. Hmm... Given the overall performance of the crew and the shady behaviour of the owner with his billing practices, we would absolutely not recommend Hendra Moving.
**Owner Review** Just wanted to put it out there, that we are a good choice for moving in Victoria. Seriously! But don't take our word for it, ask the BBB for their list of accredited movers before you book a move with any mover. If you've moved with us in the past, please submit your review on Google. Have a good day:)
Great job moving a mess of stuff up stairs. Dave quite rightly brought six guys and two trucks and it was a good thing. Started at 8AM and done by 4PM. Excellent job done by Hendra's team of movers. I highly recommend Hendra moving.
Overall, good experience. Movers were polite, worked fast, and did a good job. Everything went smoothly. The only complaint I would have is my original quote was for 3 movers, but on both my move in and move out date, only 2 movers were dispatched. I was charged a reduced hourly rate to reflect this, which I appreciated, but the rate for 2 movers was not as competitive as other moving companies in the area. I would have preferred to know that I was only getting 2 movers instead of 3, and what their hourly rate was, ahead of time rather than the day of the move. The reduced manpower put some extra time pressure on the move, and the unexpected rate change made me feel like I was being swindled. I would use Hendra again, mainly because the movers themselves were excellent. But I will be reviewing other options as well.
Holy Crap, these guys are awesome. We called two other moving companies to get a industrial freezer into our cafe and both either flaked or showed up refused to move the freezer. They showed up half an hour after we called them and these guys did it in under five minutes and didn't even sweat!
Once again Hendra team were professionsl, listened and the pack was perfectly executed. Aewsome price too .. small price to pay for a wee piece of heaven .
I don't know where to start but they let us down in so many ways. They moved us out and put our goods in their storage and then moved us into our new house 4 months later. Many things received minor damage, my hand truck was lost (so they gave me someone else's hand truck), they seriously bent our Barcelona chair (which which they were going to fix but has not been seen since, that's 11 months later) and they damaged our filling cabinet so that it no longer works. They seem incapable of following up on our problems. I would not recommend them.
My realtor, Mr. Craig Toker from Coast Capital Realty, when asked, suggested I use Hendra Moving for my very recent local move within Victoria. Two young men, Chris and Shawn arrived, they were polite, efficient, and very professional. They worked hard and well, seemingly treating my furniture and possessions like they were their own. I easily give these two gentlemen and Hendra a full 5 stars for the service I received!
The employees at this company are the rockstars of moving! I've used them a handful of times for business moves, once without storage and once with. Quote process was excellent. They dropped all the supplies I needed to pack. They were on time for moving day and the crew was so respectful, efficient and knowledgeable. Super impressed that 6 years later they are as good as they were the last time. The staying power and consistency of this company says a lot. This is the kind of business I LOVE supporting!
Great moving company! The guys were professional, everything was well wrapped and loaded in the truck with care. They were fast. I don't hesitate to recommend them.
Huge shout out to the man working here that helped me carry out the boxes I purchased today . I come in with my 3 year old and bought 6 boxes and he offered to carry them all the way to my parking spot which was very far away from the store . It was so very kind !!
Efficient and professional movers
The crew that did my move was really friendly and professional. I liked that they took such care with my stuff, wrapping my furniture and putting down mats for the carpets. The move was done efficiently and I was happy to work with Hendra. Just worth noting that their warehouse has moved so check on the travel time when you book. I’m happy enough to recommend this team!
I have moved many times in my life and recently I had 3 moves in three years, one from one province to another. This move was a local move, but Hendra Moving was the best movers I ever had. Not one item was damaged or chipped as in every other move, and the movers were clean and neat. I highly recommend this company.
On the recommendation of our brilliant real estate agent, we hired Hendra for our move to a rental home. We moved on June 3rd 2020. Our movers were ANDREW, GORD and DOM. What a great bunch of guys. They were delightful, cheerful and friendly. They truly cared and took great care of our belongings. They (all three) went out of their way to make sure we were happy. Nothing was damaged, They were kind and helpful, even offering tools when i needed some, and two of them freely giving some decorating (furniture placement) ideas that turned out to be bang on. Yay Hendra. Were moving again on Aug 26th 2020, and we've hired Hendra once again. The only bad note i would give Hendra is that they scheduled 3 guys for an 8 hour day to move us out of a big house. I called a few days earlier to say that we had more boxes than anticipated but was reassured that we had the trhee of them for the whole day. I think we should have been sent 4 movers. Our poor guys were exhausted as this house was too much for three movers. Luckily, they were joined in the last hour by two of their buddies who also work for Hendra and gave them a hand so that they could finish within the 8 hour time frame. Those two guys, JAMES and IVAN, not only helped tremendously, they injected a tremendous dose of energy and humour to lift up and empower Andrew, Gord and Dom. I think they sent only three movers possibly to save us a few bucks, so again there, great on Hendra. I look forward to the next move. Much less stress now that i know what to expect from Hendra.
A well-deserved five stars! Polite staff took great care with our belongings. Not some beat-up truck but very modern equipment. Super courteous staff. Lots of blankets used to protect everything. Everyone worked very quickly but carefully. Happy to recommend with confidence. Also, they're A+ rated with the Better Business Bureau.
Outstanding experience from start to finish. Professional, flexible, courteous, and helpful. Friendly movers, everything ran smoothly. They even have free boxes and packing materials. Couldn't imagine a better experience!
Good service with polite and professional movers. Would use them again.
This was our second experience with Hendra and it was excellent. Collin and Trent showed up on time, quickly assessed the contents of our apartment, navigated approximately 9,000 stairs, and efficiently moved all of our things to our new home. Friendly, fast, and strong, I couldn't recommend these guys more. Thanks again!
Just completed our second move with Hendra last week and were fully satisfied again. The packing crew was ontime although the moving crew was a little delayed due to Covid staffing issues. That said, the moves out and in were conducted professionally and in good order. The crew was great! We would have no hesitation using Hendra again.
This move involved moving my mother-in-law from independent care to assisted living. The movers arrived on time and were very friendly and helpful. All went well on the pickup end. There was just a little communication problem as to when the items were to be at the drop off site. A quick phone call and all was remedy. Timing was essential for this move as my mother-in-law was not to be impacted by it. At the drop off site, once there everything went very well. We got everything unpacked and they removed the boxes. All in all a a job well done!!
Hendra was fabulous to work with - they were very careful with everything they moved and stored for us when we downsized. Our new condo was undergoing renovations, so it was about 5 weeks between packing and unpacking, which was no problem for them. We highly recommend Hendra!
We used Hendra for a local move, and moved 2 households at the same time. The crew arrived on time and ready to work. They handled our possessions with care, and maintained a cheerful, professional attitude through the entire process of loading and unloading. They were very accommodating with the placement of the good on delivery and there turned out to be just one, small item that was left at the wrong destination, so it was easy for us to get the item to the correct location when it was discovered. The crew had a delightful, collective sense of humour that made the move as fun as it is possible for a move to be. I would not hesitate to use Hendra again, or recommend them.
Always there to help me and my clients
On time, efficient, damage free and friendly. Hendra lived up to the excellent reviews. Not only the online review but the seniors residence management was happy to hear Hendra was the mover we chose. Said they were excellent to work with and followed the Covid19 protocols. Very satisfied with our Hendra move. Highly recommend.
This company help my mother move out of a small bachelor suite into a one bedroom apartment. My mother, brother and myself even helped the two movers with unloading the truck and taking stuff out of the elevator into her apartment and they charged her $500, she feels like they robbed her for such a small move.
My experience with Hendra Moving & Storage was a first for me (I had previously used Budget and my friends) and I was somewhat anxious (would they lose my things, would they break anything, etc). The staff were extremely professional, easy to communicate with and the movers were amazing. Everything arrived as it left - in one piece.They were cheerful, helpful and very accommodating. They were a joy to interact with and made the experience and transition from one city to another very easy and pain-free. I would definitely recommend this company to others.
The fellows were late and I would have preferred a call but they were great and did a good job with everything We recommended them and they did 2 other jobs Thank you
Hendra did a local move for us and did an excellent job. Chris came in person and gave us a fair and accurate quote, and his communication with us in firming up our moving date was great. On moving day, all boxes and furniture were moved, disassembled, and reassembled with care. We experienced no damage or breakage of any kind. The 3 person team that helped us move was friendly and worked super fast. We were especially impressed with the ease they moved our large storage bed as it had to go up a set of stairs with two landings and down a hall with a 90 degree turn. We highly recommend them for any local moving needs!
No dolly at the beginning. They simply didn't check to see if they were on the truck. It cost extra because of this. Later after I posted this review, I was approached to change this review my review. You decide if you think that's the kind of company you want to do business with. Had they wanted a great review they would have followed up just after my move to see if I was happy. The guys on the truck were very argumentative too with my friend who was helping me due.
Parent of UVIC student from Ontario. Hendra Moving took excellent care in moving my son from dorm to apartment. Reasonable and fair price.
We Proudly Feature Hendra Moving & Storage in the Top 10 Moving & Storage Category for Victoria,B.C.
I would recommend Hendra Moving & Storage to anyone that is moving! They were efficient, polite and very caring of my belongings. From the quote to the invoice, very professional. I have hired Hendra in the past and will do so if I move again. Thank you.
Excellent, quick and friendly service. A very thorough quote process and very efficient movers.
Excellent experience! James, the Alexes and Asad were super hard working, friendly and made the stressful experience of moving so much easier! Definitely recommend to any friends who are moving!
Hendra were total pros! Best moving experience ever!
I recently used Hendra Moving and they did an excellent job. Alex and Andrew were extremely friendly and good at their jobs. I'm glad I called Hendra. Thank you so much. Dave Milne
Polite and friendly guys. Worked quickly and efficiently, even in the pouring rain! They were thoughtful about larger more difficult items, and took great care to make sure everything was intact.
I just finished moving for the 3rd time in one year. I used Cloverdale Moving the first time from my home in Vancouver to Victoria, then 2 Burley Men the 2nd time and Hendra this last and final time. I was moving out of a rental into our new home which made dates very tricky. I had to be out of my rental by 1pm on July 31st, but didn’t take possession of our house until 6pm later that same day. After calling several companies, Hendra offered the best deal. They were willing to store all of my belongings on their secure truck in their secure yard overnight and deliver the next morning at 8am. The overnight storage charge was only $100. James and Shawn S loaded on July 31st and both men were back August 1st to unload. Of all the actual movers I’ve used to date, these two were tops. They did an excellent job of wrapping ALL the furniture in blankets and were very careful moving it around. Nothing was damaged. Hendra might charge a bit more, but they also do a great job and care about your belongings. The extra service of holding overnight was a definite bonus. If they didn’t do that, I wouldn’t have booked them and found out how great their service and team are. It all started with the expert service from Diane. She secured my decision with her prompt professionalism and accurate quote. Thank you Hendra!
Terrible service sneaky and fraudulent way of doing business stay away
These guys are great. Movers were polite, professional and efficient. They arrived on time on pick up and drop off, the few breaks they did take were short and they didn't damage anything. Will use again, hopefully I don't have to move for a while!
Had an issue or two, but Dave personally contacted me and was more than generous.
We were very happy with the service. Mitch went above and beyond. The movers did an excellent job as well. Nothing was damaged and they were friendly and well mannered. Thanks for a great job and taking some of the stress out of moving.
I recently hired Hendra Moving and Storage to assist in the packing and move of our large family home in Saanich. We recently built a new house and also needed storage for our belongings while we were awaiting the completion of our home. I highly recommend this company and would hire them again above any other company. While this time can be stressful, I was relieved when they arrived. The movers where friendly and reassuring that everything would be done on time. They packed our belongings extremely carefully and surprisingly quick. The movers where careful in both our houses not to damage anything and where happy to make sure everything was done properly and in an organized way. Our belongings where stored for two months in their storage facility. While I was nervous about leaving our thing. The warehouse was very safe and organized. When we moved into our new home, the staff took extra care to be careful and respectful of the floors and walls. All of our belongings where returned to us neatly and in perfect condition. Hendra Moving and Storage made what could have been a stressful time, seamless and pleasant. Thank you Hendra staff for making our move a breeze!
The move was seamless; commitments were kept and crews at both ends were personable and hard working. Money well spent.
Amazing service. Movers were efficient and helpful. Everything was wrapped in moving blankets and taped up. They were very careful not to damage any of our items. I would recommend Hendra to everyone looking for a seamless move day.
Hendra is wonderful to work with and provides excellent service to our elderly clients. If you want movers who will show up on time, do exactly what you want them to do, and charge very reasonable rates, these are your movers! I highly recommend them.
Terrible company. Extra charges that weren't in the discussion we had over the phone. In addition, they failed to deliver back a $200 office chair we left with them. We inquired several times, but they said they would look into it. Last communication we had was them saying they would take a picture of an office chair to confirm that it was ours, but they never followed up. After HALF A YEAR we had to phone them back and go to their location immediately to see if we could get the chair back. They did not even have the chair there and just gave us a random one back. Don't trust these guys-- very rude, they will charge you extra, and you may even lose your stuff.
Great job, great guys. Neat and clean and so willing to problem solve. Will definitely use them again and tell our friends.
Great service ......Carefull workers. ...Excellent job.. Resonable price for storage. What is not to like. Would recommend them to all my friends and family. Thank you Hendra Moving Job well done
Hendra have moved us twice in the past 18 months and we could not be happier. From start to finish, everyone involved was up front, helpful and professional in every way. The crew were just the best - worked tirelessly, fast yet extremely careful, very efficient, cheerful and very easy to get along with. Everything happened exactly as promised and because things went so smoothly we even paid less than our estimate! Thanks to everyone at Hendra for being honest, professional and doing such a terrific job.
It was as painless a move as could be expected. They arrived on time and with a very good crew, who got everything to the new house with no dents, dings or scratches.
Great service. Friendly staff except for one person. Very helpful otherwise.
When I showed up at 11:30am to pick up some stored items, 4 of the movers were drinking beers while sitting in a moving van. They were getting ready to go to their next move. I couldn't believe my eyes. Edit for response to the Owner: The items stored were not under my name, I was merely tasked with picking them up from your storage facility. I can assure you that this review is accurate down to every word.
Lost and damaged in excess of $20000 worth of my possessions. Head mover was hung over on moving day. Left half my kitchen, as well as a basement storage space full of camping gear, unpacked and unmoved. Did not honour their own insurance policy. Terrible and traumatic experience. Unless you are a multimillion dollar move they will treat you like you don’t matter. Shame. Don't believe the owners response. I have a paper trail of the claim.
I have emailed twice to get quotes from Hendra Moving and Storage with no reply. I guess they do not want to make money on a small move from Nanaimo to Victoria.
Professional on-site estimator. They send three really hard working guys who were working full steam for two days to move all of our stuff. They phoned for both days wanting to show up hours ahead of schedule to get it done. Handled our special requirements (three motorcycles, etc) very well. Final bill was close to estimate. Would not hesitate to use this moving crew again.
Extremely responsive to my needs. Furniture was professionally wrapped and carefully taken down stairs. Installed new legs on sofa and loveseat. They worked very quickly. This was the second time we have used their service and will not hesitate to use them again.
Crew showed up on time and additional crew was provided to make sure the move was completed on time. Chris and Diane were great, very professional, great communication.
Hendra Moving was excellent with our move. They took extreme care with our items. They made sure they were protected properly before loading on the truck. They were careful with our floors and walls. They were efficient, friendly and caring. I would highly recommend them for any move.
Hendra made our moving experience a lot less stressful. From talking to David and getting the quote, to the move out, through storage and then the move in, all the staff were great to work with. The two moving teams were professional, careful and courteous. My wife and I highly recommend them.
Excellent and reasonable. The movers were so careful with everything, even removed my new television from its box, set it up, and tried it to make sure it worked. My daughter was with me and she told the gentlemen, when it comes time for her to move she will be calling Kendra. They would be the first I would call again if it became necessary to move.
Excellent movers - worked as a team - were careful with my furniture. BUT on site they almost doubled their price. Not cool.
Moved us from a condo to our new home. Everything was carefully wrapped in pads and they were very efficient at moving furniture to the truck. All our belongings arrived safely and the crew was a pleasure to deal with. Overall it was a very smooth experience.
I .moved from ladysmith to Langford on Vancouver island with Hendra. I made one call arranged a time and date and they were there. I had lots of antiques and heavy tools to move. The guys moved everything tirelessly and without any damage and were very careful to not mark the walls. I highly recommend this company to anyone. 5 stars
We have used Hendra Moving several times now and, once again, are very pleased with another successful move. The crew was professional, courteous, friendly and cheerful! Thank you to all who helped us. We wouldn't hesitate to recommend Hendra and, should we move again, would mostly definitely call them first.
Absolutely would recommend and hire again! They were on time and very professional.
My original review mentioned displeasure with my bill. Within minutes Hendra Moving called me to enquire. They were the epitome of professional and suggested a reasonable and acceptable solution. The true measure of any service/company is how they handle disputes. Hendra was exceptional. I already posted how happy I was with the original move. They've also now earned my customer loyalty - from top to bottom, I'd hire Hendra again.
knowledge caring staff, on time. fair pricing. Thank you!
We had previously used Hendra to move a small item of furniture from Brentwood Bay to our rented home in Gordon Head. David was extremely accommodating, even for a this small job. So, when the real move happened we knew we wanted Hendra Moving. None the less, we checked out a few other firms. Hendra were the most professional, friendly and least expensive. The move went extremely well. I cannot praise the guys enough, they were fantastic. Hopefully, it will be a while before we need Hendra again!
I have used Hendra for 2 moves in the last 12 months, as well as storage in between. On both occassions I interacted with Chris in operations and was impressed with his knowledge and professionalism. From the outset, the movers were attentive to my belongings and efficient both packing and unloading. The rates for storage and island to mainland move was very reasonable. I won't hesitate to recommend them to others, thanks again. Dave, fraser valley
We are totally happy with Hendra--all their services and all the great people who work for them. We would certanly recommend them wholeheartedly.
Hendra Moving was marvellous. The 4 fellows that showed up, and on time, went above and beyond the call of duty. Five star service and I would definitely recommend them.
I have used Hendra Moving several times and from start to finish they were very professional ... I would recommend their services any time
Have moved with other firms before and this was the first time I was billed for what was quoted!! Hendra was there when they said they would, were courteous, careful, cleaned up after themselves, and went over and above in solving any problems they encountered. Highly recommend.
It was the hottest day EVER in Victoria (June 28, 2021) yet the Hendra movers Chris, Thomas, and David were amazing. They battled the oppressive heat while showing great personal character. Besides getting the job done in a highly professional manner, they were very polite and respectful. The office staff were also great with constant communication throughout the process from initial estimate to final confirmation. Thanks so much!
Well done gents!
Young lady came to our home gave us a quote she was friendly and professional. Gave us dates and times, made adjustments to suite our needs. Every thing came off as promised. The young men that came to do the loading were absolutley perfect. Couple of small scrapes nothing serious on our new place but all of our stuff was in perfect condition. We will recommend Hendra moving to anyone in need of quality movers l.
My husband Lee and I recently moved to Victoria from Ottawa. Hendra held our goods in their clean and efficient warehouse for 6 months while Lee recovered from emergency spinal surgery. The Whittakers are very professional and they have a wonderful staff from front office to the movers and packers. I highly recommend Hendra - great job and great attitude.Joyce Wallace
We would recommend Hendra highly. The team worked extremely hard over three days, and everything was packed very well, especially the artwork and a stained glass panel, and everything arrived safe and sound. Thank you all.
Check out the rest and then hire the best, which would be Hendra. I have used Hendra Moving and Storage twice and both times I was amazed with the service and the very reasonable charges. The movers are professional, very personable and go above and beyond to assist. Thank you, Hendra, I will be using your company for my next move.
If there was ever such a thing as a pleasant move, it was facilitated by Hendra. The crew who was there over two days and three trucks was polite and professional, making sure to wrap and secure all our furniture etc. Final price came in just over the quoted price, but the amount of work was significant and we felt like the price paid was excellent value. Highly recommend Hendra for small or large moves within Victoria or abroad.
Great staff and great customer service.
The whole process was stressless. Gave us great peace of mind knowing they were taking care of our furniture as if it was there own. They meticulously wrapped everything to our pleasant surprise. Highly recommend and will use them again as the need arises. Thank you everyone!!
Hendra Moving did a great job of our move from Sooke to Ladysmith. It was challenging as social distancing was a part of our life March 25 2020. We set up a cleaning station with soap water paper towels and sanitizer as asked for by the company. The guys used it regularly and kept a distance from us at all times. The crew was upbeat and friendly and worked quickly and efficiently... and all I can say is... well done! Yes we would recommend Hendra Moving. D & K Andison
Professional, punctual and well priced too! The guys at Hendra were friendly and personable. They had all our stuff wrapped up well and in it's new home in a timely manner... Without going above the quote. I know that sounds like an obvious thing, but it was a breath of fresh air after dealing with other companies in the past. It doesn't matter now, as Hendra is the only company I'll use in the future. I would recommend them to anyone looking to take some of the stress out of moving.
We had a very good experience with Hendra, the movers were all very well mannered and efficient. We did have a small issue but the team has handled it very well.
Service was great. The movers were polite, efficient, friendly, and on-time. They brought all the necessary supplies and took the extra care with my breakable items. Very happy with the service.
Hendra Moving helped with my mother's move in Victoria and everything went smooth and as planned. Friendly service as well!
Both the sales rep and the delivery guys were very helpful and efficient. The move went perfectly and even with storage the price was more than reasonable. Will definately use again
My husband and I would like to thank Hendra Moving & Storage (Dianne) for the best move we have ever experienced. Our movers: Ken, Mojo, Neil and Ted were so professional and experienced. They arrived on time, placed runners through out our home to keep everything clean right down to checking every closet and cupboard to make sure they got everything. When unloading they put all our belongings exactly where we wanted. We couldn't of asked for a more stress FREE move anywhere. We recommend Hendra Moving & Storage to make your move as pleasant as ours was. Thank you Ken, Mojo, Neil and Ted for being rockstars!!
Top notch blokes! Handled our move up island like rockstars. Large move and somehow managed to fit everything in the truck. Quite impressive. All the while the 3 gentleman maintained a positive attitude and worked continuously. Could not have been happier really. David the owner had come personally prior to assess the scope of work and gave me a fair price. I know who I'll be calling for my next move and recommending anytime someone is looking for reliable movers. Zero damage to anything as they took exceptional care of my belongings. Thanks again guys!
No question, Victoria's most professional moving and storage company. Staff and crew are extremely hard working and always act in the client's best interest. Management and Owners can feel very proud of how the public and their possessions are treated. I will always recommend that my clients use Hendra Moving and Storage.
The guys did an excellent job, they were courteous and professional. It went smoothly, fast and without incident. I recommend this moving business highly.
Delivered service as requested. Good chaps!
Everything went well. They were a very courteous and professional crew. The cost however did exceed the estimate.
Efficient, personable, punctual and economic.
We moved back in October 2015 and for the first time we decided to use a moving company. Hendra was awesome. Due to complications we could not move in as planned and they held our stuff for a few days until we could move into our new place. They wrapped everything and took really good care of our stuff. When they moved us into our new place Andrew, Jason and John were amazing. They even took great care to make sure the newly cleaned carpet was not soiled. They were up beat and I was able to joke around with them and they were just a great crew. I would not hesitate to use them again in the future.
Fantastic experience from start to finish. Colin and his guys were great. We were downsizing from a house to townhouse and the move could not have been smoother. Well done guys! Will definitely tell our friends
The Hendra team moved our family of five from Oak Bay to North Saanich in July of 2016. They sent a good team of professionals to pack all our goods for the move. Moving is a tough, hard job. These are strong hard working men who go out of there way to accomodate your special requests and take good not of your concerns for special handling and care of your things. They work quickly and carefully and kept the work on time and on budget.
We were very pleased with Hendra Moving and would certainly use them again. The team of Jason, Andrew, Colin & Gord were professional, friendly and very accommodating. They were very careful with all our belongings. We have recommended Hendra to several people already.
I had actually chosen another company to help me with my move, but then I was at my friends house when her movers from Hendra came in. They were friendly and efficient, I was impressed enough that I called Hendra that day to set up my move. I was just as happy with the movers that I had. I would definitely use them again!
Great service. They are dealing with our storage and have us a one stop option - as we build a home. Definitely recommended to anyone who wants professional service done right!
Edit : Used the service again after 2 years, and it is still superb. Moved my entire household under 5 hours and nothing was broken, and super nice guys. :) We contacted Hendra for a local move, we were given a fair estimate over the phone and had a wonderful moving day experience despite the crazy snow in Mid Feb. Extremely professional and courteous moving guys. Will recommend to all my friends :) thanks Hendra!
Reliable - everything was done professionally and exactly to schedule.
Efficient movers....
On June 5/6, 2017 Hendra moved me from Victoria BC to Vancouver. The two men who helped me were professional and friendly and very helpful. Within days I had emailed a commendation for them (I named them then but by now have forgotten their names). I hope they were appropriately recognised. I would recommend Hendra anytime. Thank you.
This moving company is excellent. Very prompt and efficient, and careful with our belongings. And friendly too.
The folks with Hendra were awesome for our move. They were friendly, efficient, and took great care with our belongings.
Overall good, the movers were friendly and very efficient, prices were reasonable. However, both the pick up and drop off of my things were HOURS late with little to no communication. The pick up time was 4 hours late, I had to phone multiple times and was told each time that they were definitely on their way. The drop off was nearly 6 hours late due to the ferries. I understand that the ferries are busy, and sometimes you miss a ferry or it's busier than expected, but they should have reserved. I booked more than a month ahead of time, so they would have had plenty of time to reserve. Again, they didn't phone me to communicate this, I had to phone them when they didn't show up on time. That being said, once they got there, everything went smoothly, all my stuff was well wrapped and undamaged.
Very professional. Hendra went above and beyond to pack and store our household possessions when we moved out of our house for a nine month house renovation. Their moving and storage fees are very reasonable. We felt their storage facility was very secure.
Hendra was the first to respond to our request for a quote and promptly arrived to assess our move. They provided the best quote out of the three that we sought. On moving day they were on time, organized, worked efficiently and were very respectful and kind to my 88-year old parents. Really sweet guys! I found Hendra to be extremely professional, courteous and very well priced. I'd absolutely use them again.
Hendra Moving in Victoria BC were professional and pleasant to deal with. They were efficient and careful with all goods. Costs were transparent and reasonable. Highly recommended.
Very Professional service provided. On-time, efficient and attention to detail. They care about your stuff and wrap everything in heavy blankets. We are very happy with our service of declutter storage and looking forward to our upcoming overall move. A company that goes out of its way to customize your move at a great value. When it came to our full move to our new home. They again took great care in moving our belongings. We had only a narrow lane to get down and they worked out 2 smaller trucks to ensure they could deliver our stuff. The price was lower than expected. If you want a professional move at a great price use this company we give them 5 stars.
I wanted to let you know that your teams that helped us move were great! They showed up on packing day and said “we are here to keep this as stress free as possible for you guys”. They were all very thoughtful and kept the mood very upbeat. They worked very hard despite the heat and John and I are very impressed with how it all unfolded. We have highly recommended your company to the realtors involved and anyone who asks in the future. Congrats on having a great team and a job well done!
I used Hendra Moving company this past weekend and couldn’t be more thrilled with the service that I received. The 2 gentlemen that moved me were friendly, professional, and used the utmost care moving all of my belongings while still working quickly. They were both very careful and efficient. They wrapped up all my furniture for me and there was absolutely no damage of any kind to any of my items, my old living space or my new living space. Great value for the price I paid and I would definitely recommend them and would hire them again. I left a tip of $100 and it was DEFINITELY earned!
The move went smoothly and the price was as quoted. Job well done!
My wife and I were really pleased with our experience. Ted, Nick and Jacob worked at a good pace and were very careful with all of our belongings. The insured that everything was wrapped in pads as needed, did a great job of moving the piano and were polite and friendly. So I have no hesitation in recommending Hendra Moving.
Nothing but good to say about this company! Have used them twice now and both times was a great experience. Thanks Guys!
Fantastic movers
We have used Hendra moving a few times in the last couple of years and they have always been very professional and helpful. Thanks Hendra!
This company demonstrates an unprofessional approach to working with the buildings in which they are moving items. They have damaged walls, and knocked emergency exit signs off the ceilings. They continued to stage items in the lobby when they have been expressly asked not to since the building is working to protect their clients from CoVid19. The gentlemen who were working in the building just ignored direction and did what they chose to do.
Very professional and hard working crews who take great care of goods. Never thought it was possible for a move to feel simple. Thanks to Hendra for making our three moves so seamless. Three major moves in less than a year, no stress and no damage. Great staff and excellent crews.
Our move was not an easy one (27 stairs from street to main floor of our 5 bedroom house), but the Hendra crew of four did an awesome job dismantling furniture, wrapping and moving everything out, making sure all arrived intact was reassembled at our new home. Very professional, very thorough, and competitively priced. Highly recommended!
I recently hired Hendra for our move from Victoria to Salt Spring Island. I originally spoke to the other famous company in the area and they couldn't even give us a coherent quote. Then, I called Hendra and they gave us a clear and concise quote. On the day in question, the guys from Hendra arrived right on time. They were polite, friendly and efficient from the start. They were very nice and respectful to my wife and children. Most of all, I was very impressed with the care they took to carefully wrap and package our stuff. They also took great care not to leave a mark on any walls etc. The next day, when they came to our house on the island, they were similarly careful, friendly and efficient. And, finally, when they were done, they handed me the bill and I was flabbergasted to see that the fee was well below the original quote (and very reasonable by any standard). How often does that happen in this world?! I can wholeheartedly recommend Hendra to anyone considering a move. They completely exceeded my expectations.
Chris and the team at Hendra Moving are absolutely amazing. Not only do they take very good care while moving your furniture and items, they take very good care of the community. I've worked with Hendra on multiple charity events, and they always show passion, generosity and are always punctual and professional. I honestly will never work with another moving company in Victoria again. No need. Hendra is the best!
Our move into our new condo yesterday couldn't have gone any better. Thanks to Colin, Dan and Ted, who understood what was needed at every turn, it was, indeed, a "smooth move". Their knowledge, professionalism, and wonderful sense of humour were greatly appreciated. Every item was treated with care and attention. And their willingness to assist us in any way possible went far beyond our expectations. I will happily recommend Hendra Movers at every opportunity. Thank you again, Colin, Dan and Ted. You are the best!!!