Here we offer you the feddbacks of real people who know the services and products of Orbit International Moving Logistics Ltd (Moving Company) in the area of Argentia (Canada).
At present this business gets a score of 4.5 stars out of 5 and this rating has been based on 127 reviews.
You must have seen that its rating is virtually the highest, and it is founded on a very large number of reviews, so we can conclude that the score is very reliable. If people have bothered to value when they've done well with the business, is that it works.
As you know, we don't usually stop to set opinions when these are good and we usually do it only if we've had a problem or incidence...
This Moving Company belongs to the category of Moving and storage service.
If your moving international then this is the best, listen closely THE BEST COMPANY YOU WILL EVER FIND.
We had the best experience with Orbit! Due to COVID 19 prior to our international move from Toronto Canada to London Uk we went back and forth with the Orbit team on the actual moving date as our plans shifted many times. They were so accommodating and in the end found the best route and packing day for us, two weeks earlier than we had originally booked. The team in Toronto on packing and loading day were friendly, professional, and packed every item with care! The loaded the container so well with no wasted space. Our Quote was 100% accurate, no hidden fees or charges! The whole time while our container was on water we were able to track its movement and it arrived on time and was delivered the first working day after it hit the port. So speedy and we didn’t face any delays. The international partners that Orbit used were equally as amazing and delivery day were was as smooth as can be and not a single item was damaged or broken in the move. The team in London commented on how well it was all packed in Canada and was so impressed by how they wrapped each item. I would recommend Orbit to anyone moving. We feel we had an amazing move, with very little stress and for great value and true transparency.
We used Orbit to relocate countries, from Toronto, Canada to the Netherlands. Moving can be very stressful and the staff at Orbit was very helpful from the beginning. We find that Orbit stands by their commitments and responsibilities to their customers. They carry themselves professionally with customer satisfaction in mind. As Orbit customers we are very pleased with their services and we would definitely recommend them.
We compared lots of moving companies for our move from Canada to Europe and ended up choosing Orbit because of the good reviews and cheap prize. We were not satisfied, and cannot recommend this company. Short version: we ended up paying much more than we were told, because they made a bad job in packing, and yet they were not willing to negotiate it. Long story: Orbit sent one of their employees to go through our house in order to produce a quote of what the move would cost. The person who came seemed professional, although he went through the house with his iPad in quite a hurry - we afterwards wondered if he really took notice of all the things we showed him. The quote we received was very affordable, so we took their offer. We thought that the amount of cubic feet listed in the quote was quite low, though, so my wife got in touch with them once more before the moving date just to confirm that everything we showed to the agent was included in the quote, and that the quote really would hold. At this point the first person had stopped working for Orbit, but the agent we were corresponding with assured us that the quote would indeed hold. During the moving day, we were served by a friendly trio of movers. This part of the experience we have no complaints of: they seemed to be working fast and efficient. They did run out of wrapping paper (meant for dishes) though, and I went to purchase them some more. They were polite and quick, though. When the bill came, we were quite surprised, because the sum was more than 1000 CAD higher than what the quote had been. This was especially surprising because we actually had taken OUT some of the items we originally had planned to take with us (such as a queen-sized bed frame with headboards etc.) So we ended up moving less stuff than we originally had shown when the quote was being made, and still had to pay so much more. I was in touch with the people in Orbit and stated these points. The agent I was in touch with was again new - the previous one had quite. She was friendly and listened to my side of the story, though, and promised to be in touch with her superiors. In the end, though, nothing changed. We were informed that the quote was just an estimate, and the bill would have to be based on the actual amount moved, not the original quote. We began to think that the quote was either not very professionally made, or it had been made unrealistically low on purpose to get us to choose them. Our things arrived in time, and we began to unpack them. This is where things began to seem almost absurd. We found large moving boxes where the content had to be about 80% packaging material. Each individual mason jar we had was wrapped in three layers of packaging paper. We had pens and cellphone charging cables wrapped in paper. Some boxes were half-empty. So this was the reason our bill was so high! The packing team had been very friendly, but clearly lacked skill in packing efficiently. Had we seen this coming, we would have gone through the trouble of packing ourselves, or at least reduce the amount moved - now the moving cost for many of these boxes was much higher than the value of their contents! The last straw came this morning when we were unpacking some icons painted on wood - they were full of scratches because no one had put a piece of paper between them and they had rubbed against each other during the move. They literally wrapped pen and pencils in thick layers of paper, and failed to put anything between (quite valuable) paintings! Mistakes happen, but even though the personnel in Orbit were always polite, we got the feeling that in the end we ended up paying more than we should have, they were not willing to really negotiate the price, and we didn't get the service we paid for.
Best international moving company. Adi the manager and all the staff will help you all the way to your new home around the world.
Excellent packing. Really friendly! Professional and did a fantastic job. No issues at all. Really smooth process. Great service. Very responsive. Highly recommended.
The whole team was excellent. James was especially efficient, understanding and fantastic to work with! Thank you Tomy for being so quick with the estimates. Thank you to the entire team (both the moving team in Canada and the moving team in Florida) for their tireless efforts to get everything completed on time for my employer. This was truly white glove service and we appreciate all of your hard work!
(Toronto to San Diego) Orbit deserves 10 stars from me! The process of choosing a moving company was so stressful, I contacted 4 companies and Tomy from Orbit is the only company that actually came to survey my belonging (which is more accurate to quote), they charge by volume which is another plus. I received clear instructions on requited documentation customs handling, insurance and prep work to make packing day smooth. Packing day was very smooth, the packing crew were very polite, experienced and professional. I had major concern of going over my volume/budget (due to some reviews said the crew takes up more space to charge you more) when I explained to the crew, they made all efforts to pack smart yet safe. I had 3 big furniture items to ship, the rest was a lot of glassware and fragile decorative items with sentimental value. There was ZERO damage when they arrived! My shipment arrived a week later than the estimate they gave me (which I believe was too optimistic to begin with), However, Pavel my contact in Toronto always responded to my emails explaining reasons behind the delay. Delivery crew were as professional as the packing. They placed my boxes where I wanted and unpacked the big furniture as promised. BIG THANKS for me to all the team in Toronto and San Diego! I HIGHLY recommend Orbit for international moving!
Recently moved with Orbit. They were professional, kind and took the time to pack important items carefully.
We recently moved from Toronto to the UK and can't say enough good things about the Orbit. First, the office staff was courteous, always timely in its correspondence and very helpful in navigating the logistics of an overseas move - from our initial contact until our shipment arrived in the UK. Second, we found them to be quite cost-effective compared to their competitors, considering the move was "full service" (which included packing and door-to-door delivery) - and their quote was pretty bang on, which really helped with budgeting (there were no "hidden" or surprise costs). Lastly, the "packing" crew was truly impressive in its efficiency and professionalism... and they packed our items so well! We are really happy with the service and would definitely recommend Orbit to others.
Orbit took care of my move from Canada to France. They were very professional and efficient. Their partners in both countries handled my stuff with a lot of care. Both crews were very polite and helpful, and they worked faster than expected! Nothing was missing or broken. And my shipment arrived on time. I would happily use their service again if I ever move internationally again!
Worst service. Called twice and both times promised some sales person would call me back after leaving my phone number and email...never got a response back
I had a positive experience with Orbit. Communication from Orbit was excellent. Delivery of my goods was handled very professionally, and the whole process was smooth. Shout-out to Jacob for the great job!
My wife and me hired Orbit International for shipping all our goods to Italy. They took care of each single detail and provided a great personalized service. The staff who took care of packaging our stuff was very kind, cooperative and clean and they packaged everything very carefully. Goods duly arrived in Italy without any problems and any damages. We can surely recommend Orbit int.
I'm very happy I used Orbit for my international move. They were very professional and prompt with the delivery of my goods. Everything was mad easy by them, and I would definitely use them again.
I was very disappointed for the service offered by Orbit movers. It is difficult to summarize in a few lines what we have been through and all our negative experience with this company, but I will try to cover most of it. Final cost almost twice the estimate We had to move from Toronto to San Francisco, and we contacted Orbit movers after an online search. We had their sale person, Tomy, surveying our place to provide an accurate estimate of the volume of the goods that we had to ship (their price is CA$ 11.40 per cubic feet). For our one-bedroom apartment, we ended up with an estimated volume of 261 cft. When the moving crew came to pick up and pack all our stuff, they told us the total volume already seemed a little higher than the estimated, but we were basically fine with a marginal increase. To mention is also the fact that the crew did whatever possible to increase the volume by underloading the shipping boxes. The surprise came when they sent us an invoice with additional 181 cft of volume, almost twice the original estimate. We didn’t have any chance to check their measurement as it was done in their warehouse a few days later (we had already left the city). Total lack of communication Even if quite disappointed about the price increase, we thought that our move would now proceed without any other concerns. We made sure with Orbit that the pickup and delivery dates were very coordinated with our travels. Before signing the contract, we explicitly asked for which dates they could guarantee the pickup and delivery of our goods, and we then arranged our travels. This agreement was made both with Tomy, their sale person, and Susan, their move manager. We were also assured continuous updates about the status of our shipment. However, after the crew picked up our stuff and we paid the invoice, we received zero notifications or updates regarding our move. We should have imagined that something bad was going to happen, and the second surprise did come. Three days before the scheduled delivery, I (not them) reached out to ask at what time we should expect the crew to deliver our stuff. The unbelievable answer was that our goods were still on a truck to San Francisco and they could not provide us with a delivery date. 10-day delay in delivery When we signed the contract with Orbit, we agreed on the pickup and delivery dates, February 21 and March 11, respectively. We were told that the company operates moves from Toronto to California on a daily basis and that 18 days for such move were perfectly feasible. After they informed us that we would not receive our stuff by the scheduled delivery, we had several phone calls where they kept saying that the inconvenience was not their fault and they blamed both the truck driver and the weather. We had to stay in a new city with nothing other that two suitcases in our new place that was empty. We had to buy many things that we already had just because of this delay. They didn’t even consider any form of reimbursement. This situation lasted for almost ten days, when we eventually received our stuff on March 21. During our experience with Orbit, we could see their total lack of professionalism and that they do not care about their customers. I would never recommend this company to anyone.
After a bit of a frustration in the early part of our international move (before Orbit was involved), the staff at Orbit (Jared, in particular) and his movers were absolutely top shelf. They moved everything safely and right where it was supposed to be. They were professional, classy and the office staff helped with all the paperwork. I was able to clear customs at pearson in less than 15 minutes because I knew all the right documents to have, present them quickly and engage them correctly. If you're moving to the Toronto area, I highly recommend the services of Orbit. Absolutely first rate.
We recently moved from Lima Peru to Edmonton Canada using DOOR TO DOOR in Peru which works with ORBIT in Canada. We were equally delighted with the service received from both companies: PROFESSIONAL. Our belongings were well packed, moved with caution, and our interaction with their staff was first class. We will recommend to any of our friends who would need a moving company that knows how to work professionally.
Would definitely recommend Orbit International Moving. I had my international shipping from the UK to Canada. All household goods arrived undamaged. The drivers helped to move all boxes into my house. I am very impressed by their service. The communication was great. Overall very satisfied.
I just moved with Orbit from Toronto to NYC and their team were prompt, courteous and most importantly, careful. I don't have a lot of very expensive belonging but they are nevertheless, important to me -- the team went to great lengths to make sure everything was carefully packed, documented and loaded. The move-out took 4 hours and move-in was about 1. The office staff were very helpful in making sure that all of the documentation was in-order prior to the move, making for a smooth shipment.
Excellent service from start to finish. A pleasure to work with - professional, courteous and efficient. Highly recommended.
Eric has been very detailed and straightforward; the moving process was smooth, and the crew was friendly, careful, and professional.
Very happy about these movers! My family were living in a small apartment in Toronto, Canada and were moving back to the US with a newborn. We had no time to pack our things and do the move ourselves. International moves are expensive if not doing them yourselves, but I am so glad we hired Orbit International Moving. We had someone come in and give us a quote and Jared kept everything in order with our documents. The movers came early on moving day and did a fantastic job packing. All our things arrived in the US safe. It did take a little longer than we expected but it all came. The movers were careful with everything (the ones packing and moving things to their truck from Toronto and also ones unloading into our new place in the US). Great company and very professional. If you plan to hire them, book it early so you can reserve elevators in your building if living in the city.
Orbit international was a part of our international s move from US to Canada. Eric was our relocation manager in Canada here! We had a good experience with the move. I would definitely appreciates Susan and Eric for the customer service. Susan helped me a lot answering my question over the phone and giving me the update on the arrival of goods. Thank you so much Susan!!
Orbit moving provided me exceptional service. I moved from New York City to Toronto a few weeks ago, and I worked with Eric. They were super responsive and organized. On the moving day, the two movers who came were very nice and professional. Highly recommend them!
Respectful of my time and belongings. By far the best part of my move, logistically, from U.S to Canada. If you have any issues, call them. I guarantee they'll go out of their way to help you.
Great service!! Super professional group! They made my moving task smooth and stress free. Thanks!
The absolute worst company ! I was given these con artists from a brokerage company , whom by the way ..never told me they were selling me to a third party .I was given a estimate and it ended up being 2 thousand dollars more and I didn’t get my stuff for 7 weeks and when he got here he charged me every more bc their is stairs .. yet he never used the stairs he did the elevator for everything !! Also he had me pay him thru zelle and when I sent the money to him he said he needed me to send it again another way bc zelle wasn’t going to be in his account until the next business day , so he sat and waited for me to call my bank when he new well enough they could not reverse the zelle . When the bank told me this was a scam that crooks do to get more money . Over all I am so dissatisfied with all the aggravation this company gave me that was so unnecessary and unwarranted. I should have just gone with a real company and paid more bc I didn’t save anything anyways!!!
This is the second time that I hired Orbit International Moving Logistics, and both times my move went very well. Orbit is a very reliable company, and provides great service throughout the moving process. Their employees - both office staff and the men who pack and unload - are friendly and professional. I strongly recommend Orbit International Moving Logistics.
I had a complex move of valuable, delicate scientific equipment and personal effects from a University campus in Ontario to a University in Sao Paulo, in Brazil. Orbit were very efficient with the paperwork and general organization. The staff were friendly and the delivery company in Sao Paulo were great also. The move went pretty much as they predicted. Fantastic job guys!
Great people great service
As the 2018 aliyah season is gearing up I thought I would share my great experience with Orbit and their partner companies, Regent Transport in Montreal and Sonigo in Israel. Everyone from start to finish were highly professional, responsive to all my questions both serious and silly and delivered all my precious personal possessions to my second floor walkup in Israel in perfect condition. As an artist I was particularly concerned about the transport of my work. I needn't have been worried. The packers from Regent were incredibly professional and efficient. The crew at Orbit assuaged my anxieties about what I could and could not bring and kept everything flowing smoothly. And finally the customs clearance and delivery handled by Sonigo in Israel couldn't have been faster and worry free. I highly recommend Orbit to anyone moving anywhere. Many thanks!
The picked up our stuff they showed up in a White truck and. A uhual, they claimed there truck was full and they do this from time to time, they gave us an estimate of when our stuff would be delivered, its pushing two weeks passed we called last week and they told us next week, its now the end of the week no sign of them, now weve tried calling time and time again they are not picking up, they have picked up 1 again but they didn't give us a delivery date, at this point we dont think we are ever getting our stuff
I had orbit move my stuff from Cyprus to Canada. They are very professional right from packing things up carefully upto delivery. highly professional team with great service.
(Translated) The site is in English so it's not easy to understand everything. ... they should put a French tab and other languages (Original) Le site est en anglais donc pas facile de tout comprendre. ...ils devrait mettre un onglet français et autres langues
We moved from San Diego to Toronto, and Orbit was the company we dealt with in Canada (thay had been contracted by the American company we chose to carry our goods). In the days preceding the delivery, the communication with the company (in my case, Jared) was efficient and helpful. Our shipment was delivered 22 days after being picked up in SD, which isn't great, but isn't too bad either considering that the American company had promised 10-21 days. This is what cost them their fifth star... maybe I'm too harsh. The delivery itself was done quickly, transparently, professionally, and the movers kept smiling thoughout. They did their best to make us at ease and were very straightforward when they thought that some piece of furniture could or could not fit through the doors, or if non-reimbursable damage could occur to the shipment when trying to push it through the door. This isn't to say that they were trying to cover for their negligence: they did try their best to fit everything through the door without any damage, succeeded in the end. Finally, although the delivery happened in January, one day after a big snow storm, they did their best to keep our apartment as clean as possible. I was very happy with the service.
- Efficient - Professional - Frendly service I would like to share my experience with Orbit. Moving is always a Hassell especially in between countries. I had a great service, fair pricing, and my questions were always answered. Maybe a pointer would be, to better highlighted items that are forbidden to move abroad (e.g., fire pit). I received all of my items in my home country and it went straight to storage. I got all of my boxes and so far what I checked for Heyer intaked. I would highly recommend using Orbit services. Ady
They were very professional in their approach and did everything from packing, moving to unpacking and reassembling at our destination. We are extremely happy with the company.
Every Orbit team member I have interacted with has been responsive, reliable and polite. The move itself was smooth. A minor mistake during the billing process was acknowledged and corrected immediately. I am happy with my decision to go with Orbit and would choose them again. Good luck with your move!
GREAT IMPORT EXPORT SERVICE.ALTHOUGH ROY AND SHEILA ARE RETIRED HOPEFULLY THEIR SUCCESSORS FOLLOW THEIR EXAMPLE.
Excellent experience from start to finish. Professional, courteous and informative. Every member of the team we met was very good at what they do and, given we were doing an international move during a pandemic, made the process as easy as it could possibly be under the circumstances. Would definitely recommend Orbit to people looking at making a major move.
The few words I can write here can't even begin to express how flawless everyone at Orbit (and their overseas partners) executed our overseas move from Canada to the UK in the midst of a global pandemic. My special thanks go out to Tomy and James who couldn't have been any more professional, prompt and just all around awesome in their service. I would use Orbit again in a heartbeat and would whole heartedly and without hesitation recommend their services!
Most terrifying ride of my life. Dufferin County Road 109 eastbound. Come over a rise and a large moving van owned by these cowboys is directly in front of us...in our lane. They flash their lights and make no attempt to return to their lane. We were forced onto the shoulder by this jerk. I don't think any moving job is so time sensitive that others lives should be put in danger...and I can assure you there are safer choices than this firm.
I have recently moved from US to Canada and Orbit took care of getting the goods from customs to my home. They are so friendly and their quality of work is really good. Amazing Job Orbit!
Pretty good on the Toronto end, horrible on the Denmark end. The men who came to pick up my stuff were kind and professional. The administration end in Toronto was not well informed on the processes once my things were in the EU. Their information was not accurate and caused major miscommunication with the agency they partner with in Copenhagen. The Danish partner was a total nightmare. The person I had to deal with was unprofessional, rude, aggressive and had no respect for service delivery. My things were almost a month late, and then basically held hostage by their partner company who was using intimidation and manipulation to try and squeeze additional charges to me. They created problems where there actually wasn't any, and blamed me as opposed to taking responsibility for their lack of ability to do their job. Only after I informed them I was going to the Port Authorities and willing to take legal action did my stuff suddenly get delivered out of the blue. Literally couldn't get them to reply to an email in less than a week, and then I get a call with no notice that my items would be delivered in a half hour. I don't understand why Orbit works with these people. It completely ruined my experience with them and I cannot recommend them because of the incompetent and hostile partners they work with in Denmark. So if you have to move to Denmark, choose someone else.
I used Orbit to move my company and they were incredible! They were fast, efficient and very professional. All of the items were handled with complete care. They took all the stress out of our move. I would highly recommend Orbit!
Just moved from Mexico to Canada. Contracted Orbit to handle the move. Everything went smooth and without a glitch. I was provided clear instructions as to what steps to follow and what to expect. They helped me with the CBSA clearance as well. The office staff was exceptional and their delivery guys were fun to work with a very professional. I definitely recommend them for all moving needs!
I moved with ORBIT two times, internationally: Toronto-Shanghai-Toronto, all that happened during last two years. Both times was very satisfied about service and team. Also, I did a local relocation with them, from one house to another. Again: no complains at all. Professional and reliable. I would recommend them to everyone.
I highly recommend ORBIT! Very professional management. We used ORBIT to deliver our goods from other country. No headache, no issues. Just let them do it and forget. During all the process we received from Jacob 4 e-mails with very clear instructions and following steps. And finally their moving guys delivered everything in undamaged condition and unloaded it within 10 minutes only. Super service. Thank you ORBIT!
After our moves with ordinary moving companies, our experience with Orbit Moving was just wonderful. From now on, it's Orbit Moving for us! Until the last box came off the truck, the entire staff was very professional and helpful. Excellent, courteous Toronto Moving Service
Extremely satisfied with the relocation services provided by Orbit. The team was very engaging, transparent right from the quotation at source till the final delivery at the destination. The staff who did the packing at the source was amazing with quality to pack even small things in proper wrapping so as not to get damaged. I truly appreciate the staff and effort put in. The delivery happened with full transparency and updates at every logical movement. At the destination also, received a very engaged staff to store my items for more than 3 months before finally delivering at my destination home with quality and without any damages. Truly appreciate the end to end service. I highly recommend to use Orbit as their partner for International moving. Thanks
Very pleased with the service! All our goods arrived safely and were delivered and unpacked by a professional, efficient, careful, and courteous crew. We are delighted with Orbit, and will be in touch again for our next move.
Would recommend to anyone. Such a wonder experience
I moved from Toronto to Chicago which would have been very stressful, but Orbit made it all so easy. They were recommended by a friend who had done a similar move. While I found less expensive options, but because of their door-to-door service, responsiveness from the onset, and past reviews, I chose to go with them and am so happy that I did. All of the steps were well explained and any questions were answered quickly, it set my mind at ease. They sent all of the paperwork I needed to fill out for customs, which also took away a lot of stress knowing they had done this many times. The Toronto movers packed all of my items so well. Their labelling process and manifest sheet made things organized and efficient during delivery. Their partner delivery company in Chicago also did a great job. And they even complimented the labelling as well. I would recommend them to anyone moving, especially anyone doing an international move.
Moving overseas for work and I had the worst experience while working with this company. There is no accountability in the management team, they are only interested in getting the money and made zero efforts to support the customer while struggling with the process. My belongings are being held by them, and they refuse to hand them over. Since they sent me a final invoice for twice the amount stipulated in the budget (budget made by a member of their team in person at my house before departure). When calling by phone the manager offers to give solutions, and after the only thing she does is to answer more emails with the same answers to keep going in circles. I got increased the original budget twice, without changing any items in my inventory. Its been 4 month of this nightmare. Members of their team had been extremely rude to me over written emails, I reported this to their manager, an no action was taken. There is no professionalism in this company! Do not put yourself in this situation!
Moved everything to my garage (as requested) in a timely and efficient manner. Nothing broken. Everything accounted for.
Adi is an awesome manager from getting touch with you to arrange every detail through entire process, apparently he the master in this business, he is very professional in both consulting the business and also the helping you with your personal questions. The only thing is about the picking company, which is 3rd party or partner of Orbit, which over evaluated our size, but Adi was able very efficiently help us to negotiate the price. Definitely recommend Orbit and crew.
Orbit and their international partners were extremely professional while also being warm and helpful throughout our move from Canada to Ireland. I would have no hesitation in recommending them.
From the Quote to moving and shipping the team at Orbit didn't disappoint. Tomy was great, booked a time slot and everything was itemized and quoted. Jared and the staff team ran all the orchestration paperwork and invoicing. The movers were right on time, very efficient and professional. We hope our experience in Singapore with the final shipment to our new home will be exactly the same. Highly recommend.
I am looking for a logistics company to bring one container of furniture from Pakistan to Canada. Any recommendations ?
Good company
Orbit was efficient and easy. Coordinator kept us informed and clearly explaining the process with customs and providing all documents needed. The movers arrived on time to deliver items coming from abroad. Driver was amazing and got large truck into a space with cm on either side! Crew pleasant and efficient. All items stored in a garage with though to how we would need to access. All stages made a difficult move smooth. Thank you!
Very professional. Very recommended. I'm happy with my choices to use Orbit Moving services!!!
Orbit's "professional" movers feel that it's fine to park illegally in bike lanes and purposely endanger cyclists. Wow. TWO YEARS to reply to this and then with a lame excuse that it's OK to BREAK THE LAW and ENDANGER LIVES if it's only for a brief time. I might believe you if you'd responded TWO YEARS AGO.
Very happy with the service. Very organised and organize all the things very efficiently. I highly recommend them for moving. They arrange all the moving very smoothly (tension free).
Well organised, polite and friendly, efficient and helpful, arrived on time ... lots of reasons to use the Orbit team. Everything arrived in England in good time and in good condition and Jared was in communication all the time letting me know the sate of play. SImpsons (their UK partners) were great as well.
Update: I truly appreciate Orbit's investigation and response. I accept all Susan (import/export manager) has explained and understand all that transpired. Thankfully this is not a common experience we have with other moves as a Building Manager and am certain not for their company as well based on the overall good star rating. Their follow up reflects their years of service and the proud and educated team they have at the head office. They have earned 3 stars rather than the 2 original given thanks to Susan, Eric and Alex. Original review: This moving company is getting a bad review for the following reasons. Unreliable time management (gives timeframe but realistically more than doubles time with no update), peeing in the trees within view of all the units of our apartment building (dark hair shaven tall man). Worst of all not following the protocol they set out and we agreed upon saying they will bring things up, remove the elevator then unpack. With covid-19 and the distancing rules in elevators, not using the elevator efficiently (and agreed upon!!!) causes issues. It looks like they unpacked as they brought up things so it held the elevator longer than they said. Not honouring a set plan is what infuriates me the most. I’m very understanding when it comes to unexpected things and delays but they seem to say one thing and not follow through. This happened allllll day with them. I don't care if plans change or things are delayed, just be honest and be open with your communication about it!
It’s been a pleasure to get the services from Orbit on my move. I recently relocated from Turkey to Canada. They handled the goods with utmost case & professionalism. The Staff at Orbit is very co-operative, they guide in depth on all the details & procedures for your international / local move, customs etc. I definitely recommend them & in future will use them for my service if required. All the best to Orbits team. Brampton,On.
Orbit movers were very easy to deal with. Jacob Gave clear instructions for customs clearance. We had orbit deal with the tail end of an international move. They were professional and efficient. They placed all items where they needed to go and cleaned up all the packing mess. Would recommend them if you’re moving locally or internationally
We have moved with Orbit to Canada, we are very pleased with the service we recieved thru the whole process All the items were packed, shipped and delivered in the perfect condition we were assisted for any query we had till the last delivery and updated with status of the shipment the only point for improvemenet I could think of is to add a service of picking up the packing garbage a few days after the delivery Overall: very professional and prompt service
I used Orbit's services in order to ship my belongings out of Canada. I was incredibly impressed with their customer service, pricing, packing and overall delivery. I received my shipment in perfect condition and not a day later then they had guaranteed. I highly recommend using their services for an incredible moving experience!
Jared and the entire Orbit team were tremendous in helping us move some furnishings down to the States. They helped with all the forms and made the process extremely easy. We would recommend them to anybody out there without any hesitation. Thanks again Orbit team.
Orbit International are very professional . I was impressed with their on time and 100% quality services. There delivery boys were expert. Overall highly recommend Orbit International for any move. Thanks!
Orbit received my relocation shipment from overseas in my absence while I was unable to travel due to the pandemic. I am grateful to their entire team specially Jacob who was extremely courteous and responsive throughout. Orbit assisted me with affordable storage, Customs procedures and timely delivery of shipment upon my arrival in Canada. Thank you for all the support and I wish you all the best!
Very responsive and friendly over email, especially for a first-time international move!
I priced other companies. Orbitz git back to me with a competitive price. From the moment I contacted them, they very professional. They sent me all the documents I needed in a timely fashion. When the moving date came. A cargo van pulled up with 2 very special moving men that were quick and efficient. Within 1 hour they moved all of our boxes. a big thanks to Tomy, Jared and chen Thanks Orbits Would recommend your company any day
Very responsive and everything came in the exact condition as before! A++
I originally hired Orbit movers to transfer most of my household items from Belleville Ontario to San Jose del Cabo Mexico. With COVID and all the extra layers needed to do that cancelled that plan . Because they were so helpful, and tried to find other solutions decided to have them professionally pack what turned out to be 29 boxes and have them transport them to FedEx in Toronto where there is a larger depot. Considering this happened at probably during the busiest 2 months for moving , managed to store things for me first and then worked on the myriad copies of paperwork FedEx required. I highly recommend Orbit Movers for your next move either within Toronto , the province or anywhere else in Canada and the USA.
They were quick and efficient - nothing broken, and my shipment arrived when they said it would
Very professional and organised service. We've moved internationally several times and have used the services of many companies. Orbit stands out for us - they contacted us well before the move to outline the procedures and expectations, were quick to respond to any questions, and were flexible with all the changes we had to make. Delivery men were on time (to the minute!) and very friendly. Would highly recommend them!
This year was the second time I've moved with Orbit. It was a pleasure working with them both times and I always recommend them to others. Orbit is very friendly, professional and reliable and it's always a pleasure dealing with them!
I had to move my personal items from Canada to France. James Kelso, his manager and the team did a great job. Also very good partners in Europe to deliver. The boxes/parcels arrived in perfect shape, the timing was good, I got noticed by email at each stage and everyone I have been in touch with was helpful and professional. Warmly recommended, great price/quality.
"I want to deeply thank and congratulate the Orbit team for my international move from Toronto to Madrid. I did have a very negative experience with another Toronto moving company and I was running against the clock to resolve my move. From the moment I received the first visit to evaluate the move, I was given the certainty and confidence that the process would going to go smoothly and they were going to take care of every single detail plus the quote was the most convenient I got. And it worked 100% like that from the beginning till the end! My main contact person was Susan Anderson and through her I received all the support I needed throughout the process. I highly recommend Orbit for these international moves and I congratulate them for the excellent quality of their service, their honesty and their high professionalism." Carlos Davidovich
An excellent company who have helped me move twice. They went so far above and beyond for us and I cannot thank them enough for their professionalism and expertise. Forget making me feel as if all my needs were met, it was as if I had no needs at all as they took care of everything! Highly, highly recommend!
Happy with the sevice and process.
My family was very impressed and contented with the service that Orbit Moving supplied. They surpassed our expectations with ease. We were also happy that they were actually able to complete the move in less time than projected! We would highly recommend Orbit Moving. Our furniture was in good hands.
I have recently moved to Toronto from Karachi. I am extremely impressed with Orbits professionalism. They are true solution providers. You can trust them and can get real value for money. Asad
I had my cargo delivered to customs. Orbit helped me with instructions on how to clear it with customs. They also were very professional, careful and on time with the delivery. Will definitely recommend them to anyone who needs storage and logistics services.
I recently moved from Huston Texas to Toronto and orbit made my international move Smoot !!! Eric Bocher response and professionalism was beyond my expectations !!!! Very friendly and professional crew ! I wish I had hired orbit for my entire move, instead of hireing us company who picked my shippment and they hired orbit for rest of the move !
We received excellent service from Orbit from start to finish. We knew what to expect from each step of the process. The crew that delivered our shipment was friendly and efficient.
I arranged for a shipment from Sweden with MoveIt in May and yesterday their local partner. Orbit, finally delivered my inherited items from my mom's estate. It was a bittersweet moment... The three guys were professional and took the time to carefully unpack the items and discard of packaging and even moved some furniture around to help me out. They also assembled the pieces that needed assembling. Not one item had been damaged and I would definitely recommend Orbit (and MoveIt) to anyone who needs a similar service.
Orbit was the company we choose in our move to Mexico. Our contact at Orbit was always available for questions, the packers contracted in our home province were efficient and aware of the requirements of moving goods to Mexico. Once our household goods entered Mexico, we were contacted by the Mexican forwarding company that contacted us with arrival date of our belongings. The entire process was easy and stress free thanks to Jared and the team at Orbit. Many thanks to all involved.
We have really enjoyed services of Orbit. The staff was very polite and attentive to our needs , the pick up was smooth and very organized. All documentation was handled in professional manner and we have paid only the price that was originally agreed in the contract w/o any additional costs from port or customs. The delivery team also was outstanding , they have provided a very detailed list of every box and what was inside , so all unpacking process went fast. Great work and great team , thank you ! .
Truly the world is getting smaller with Orbit moving. My decision to shift to UK from Canada must have been incomplete with you guys. Commendable services and hassle free shifting at affordable price, and the most important getting done custom documentation. Thanks guys.
I relocated overseas and used Orbit directly for part of my shipment which was significantly more fragile and part of a specialty type of move. While getting a quote did prove difficult (mostly getting to the right quote with the right info in it), once James Kelso became my one point on contact, things went smoothly. James is excellent at his job. He communicates effectively, efficiently and professionally. He remains friendly throughout the whole process and follows through regularly. Overall, in view of some initial difficulty, I would have rated this experience 4 starts (this is my 3rd trans-oceanic move, so I have a bit of experience from a customer perspective...), but James made this as stress-free an experience as possible. I would definitely recommend Orbit and I wish I had use them for my full move. They are not the cheapest by a significant amount, but perhaps it is worth it. I can speak for a specialty move only and they aced it.
I hired Orbitz for my move from Frankfurt to Toronto in October 2021. Form start to finish, my experience with Orbitz has been excellent. The quote I was given based on my volume estimate was competitive and ended up being the actual amount I was charged, i.e. no haggling or last-minute adjustments. The delivey was very quick. My items were picked up in Toronto a couple of days after we agreed on the terms and arrived 6 weeks later in Frankfurt. Once again, no surcharges, taxes or additional fees. The service was friendly and professional throughout. I highly recommend Orbitz.
The men were professional, organized, explained to me how to keep track of belongings coming into the house, friendly, curtious, worked hard. I appreciated all their hard work.
Orbit International are very professional and reliable folks. I had my international move from the US and they were the ones who delivered my household stuffs at my home in downtown at Toronto. I was impressed with their on time and 100% quality services. The communication end to end was simply great and up to the mark. All instructions for custom clearance, paper work, plus delivery were clear, detailed and helpful. There delivery boys were expert. They were two and did all my work in just 4 hours. Shown all my stuffs, assembly some of my IKEA furniture with the highest quality. Overall highly recommend Orbit International folks for any domestic and international move. Thanks!
We had a very good experience with Orbit for our move from Toronto to Finland. Everything was smooth from the start until the very end despite the pandemic. The office was very professional, the packing team took great care of the items, communication was good, and the shipment arrived on time. I would not hesitate to recommend Orbit, thanks to the whole team!
Orbit's staff were professional and courteous throughout my cross-border move process - and took the time to explain the logistical nuances of shipping goods across the border - and the impact on their exact arrival date to my house. The unloaders were efficient, but patient, making sure that nothing was damaged coming into the house. I'd use Orbit again for sure.
We were very unhappy with our experience. Movers did not know how to put together basic furniture, and could not get three pieces of furniture up the stairs. Had to hire movers to come out the next day who were able to bring the furniture up within 5 minutes. Truly incompetent and unpleasant experience.
Had to move from St. Sauveur, Quebec to Ancaster Ontario. Orbit arranged it all from quote to pack, load, store, deliver and unpack. They were on-time for all aspects of the move, and stayed close to the budget (the storage was unplanned). Polite and Professional.
We moved from Toronto, Canada to the UK, with Orbit's door-to-door shipping option. Orbit handled everything very meticulously and very professionally. They stuck to their quote based on their in house estimate, and provided updates at each stage. Minor incidents were taken care of quickly and everything stayed on schedule. Our 100 cu feet of stuff arrived within the time frame they had promised and was delivered to us rapidly after arrival at the UK port of entry. We packed ourselves , and so expected some casualties, but everything was in excellent condition. Moving continents is stressful, and there are a lot of different options - our experience with Orbit was definitely positive and we recommend them.
There were some issues but Orbit have resolved once brought to their attention
I would like to thank Adi and the Orbit team for making my urgent move from Toronto to Dhaka, Bangladesh not only achievable, but also as painless as possible for an incredibly reasonable price. After having dealt with an unreliable moving company in Toronto, I was relieved to have found Orbit willing to help me only five days before I was leaving the country. The entire staff handled my intense situation professionally and effectively while providing me with the assurance and comfort of knowing that my shipment was in trusted hands. Not only did the staff at Orbit make my move possible, they additionally assisted me with packing my shipment properly in strong, custom double wall boxes to ensure it would arrive in one piece. This was incredibly helpful as I could definitely see some wear and tear on the boxes when they arrived, but not one thing was broken! They offered to store my shipment in their warehouse for a week and transported it to the airport for me; thus preventing additional hassles for me at customs in Bangladesh. I will forever be grateful to the staff at Orbit for going above and beyond in helping me with my last minute situation. My shipment arrived in Dhaka on time and in one piece! Thank-you again to Adi and the Orbit team, I highly recommend your company to anybody sending a shipment of any size abroad and plan to use your services again in the future. cheers, Danielle
We followed the movement of the ship across the Atlantic, and once it arrived at Halifax, we thought that our goods (household items, books, clothing, art) would sit in a container for weeks, if not longer. But within three days Orbit called us with the good news that the shipment is already in Toronto, ready to be delivered, we should just clear it with Canada Customs. They explained how to do that; it went very fast, with zero complications. In no time at all, our items were delivered to our home by a very capable, polite and efficient driver, who put everything to the different places that we wanted. Nothing was damaged, there were no problems at all. We were truly impressed.
Orbit was very accommodating on a short term notice. The container was received on the other end timely and all content was safe. The estimates, office and packing staff were pleasant and easy to deal with. Highly recommended.
Phenomenal experience from start to finish! This was my first time moving countries with storage. I had less than a week to move out from where I was staying. Tomy offered a free consultation pretty much on the same day I called him. I had called multiple other companies too for quotes and his quote was budget friendly while still retaining quality and amazing customer service. The sales quote he provided me was accurate. I even got 3 weeks storage for free and 5 boxes of fragile items that they packed which was included within the quote. All of my items arrived safely and except for a leg of an ottoman which was loose after the move. However that too was easily fixable. I had taken full coverage just in case but I never needed it or used it. I had used about 200 cubic feet storage capacity. Susan worked with me after the sales and through out the process until even a week after delivery. At the destination location, the move in people came in 30 mts ahead of time and completed the delivery within 1-2 hours. There were no hidden fees. All in all, I am extremely happy and would highly recommend Orbit International Moving to anyone. I would definitely use them again if I get an opportunity. Kudos for the amazing service.
Orbit looked after our consignment once it reached Canada from London UK. We were kept in the loop about the process every step of the way by Jared and when we had questions that needed to be referred up his boss Adid was just as helpful. A thoroughly professional firm. Pleasant, efficient and communicative from those in the office to the guys who delivered our freight to our home. I would happily recommend these guys to anyone involved in freighting their stuff internationally.
Excellent experience with Orbit! I would definitely recommend them to family or friends as the service was incredible and they accommodated my every need. They made my move quick and painless and everything arrived in perfect condition and on time. Their staff were professional and kind and took care of every possible need. If you are in need of a first class moving company then look no further then Orbit!
Orbit Moving just helped us to relocate from Toronto (Canada) to Nürnberg (Germany). All services provided were very professional and reliable. I would pick Orbit again for my next move.
An excellent company to deal with. Friendly and Professional staff! Our package came quickly and in excellent condition. I can't recommend them enough! I will use Orbit for all of my shipping needs from now on!! SUPERB COMPANY!!!
We just used Orbit for the second time to move our furniture from Toronto to New York and Atlanta. Each time they were super amazing, responsive, helpful and professional. Also the partner companies they use across borders are a great representation of Orbit's service. We highly recommend using Orbit.
Orbit delivered our household stuff that we shipped from California to Ontario, Canada. They were really good. Communication with Eric the project manager was positive. Delivery crew was professional, courteous and helpful. They delivered an entire household of stuff, moved it up and down stairs, and unpacked and set up furniture, and cleared up all the paper/boxes at the end. Couldn't really have asked for better delivery service.
Orbit did a fantastic job moving my household 4500km through three countries. They provided a accurate estimate, professional packing and everything made it in one piece. Highly recommended.
Orbit recently helped me move from Canada to Israel. They were helpful, easy to work with, and they made the whole experience totally stress-free. Special thank you to James, who was wonderful and went above and beyond to help me at every stage of the process. A phenomenal moving company - I am extremely happy I chose to use them. I would 100% recommend. 5-star customer service!
Absolutely the worst movers we have ever experienced. They lost 3 boxes of our possessions, signed off that they had all arrived, and have taken no responsibility and now refuse to respond to emails. At best incompetent. At worst scammers. Avoid these guys at all costs. RE: Orbit Response - the 20m distance to the building door was explicitly stated in direct contact with both moving companies: Euro partner and Orbit. As you can see their response made no address of the lost items or leaving materials in the building foyer. Irresponsible company lead by irresponsible management. We did not commit directly with Orbit, they were the Canadian partner of our moving company from Holland (who showed quite good customer service). Our first connection with Orbit was for documentation for Canadian Customs. I provided all the documents they said we need for customs, which was a massive list and took a long time to gather. Customs needed 1, I repeat 1 of these documents - our stamped arrival form when we arrived in Montreal. Next we bugged Orbit time and again for updates on our shipment and got snippets and nothing concrete with finally "it should be in Toronto next week". At the end of that week we emailed them again for an update to be told "oh yeah, it just arrived in our storeroom...". Unbelievable. It gets worse. On the day of delivery the truck was able to park within 20m of the front door of our apartment building. I then received a call from Orbit management that we need to pay $200 or they will stop the delivery because apparently they count the distance inside our building to our apartment too, despite me stating directly in email that the truck can park with 20m of our apartment building door. The movers were actually friendly and the driver signed off on items at the back of the truck (not in our apartment - our big mistake). He said everything was there (checked off). We tipped them and they left. As we started unloading we realized one thing after another was missing. In total 3 boxes of toys (some hand-made family heirlooms), bike stuff, storage units, and other stuff all missing. That evening my wife went to the foyer of the building and discovered two large pieces of furniture left there that we moved up ourselves. Of course they refuse to take any responsibility and as I said, they won't even respond now. Because of the signed documents, we have big issues with insurance claims - sadly, this means don't trust people. I try to give people the benefit of the doubt, but it was a mistake here. Please, do yourself a favour, avoid this company.
Orbit was very professional and accommodating in my daughters move to Quebec. She had difficulties with out NYC shipper, but once our shipment arrived in Canada, Orbit was very good. Thank you Orbit - and a special thanks to Patrycja. I recommend this company.
Impressive and efficient service from start to finish. Not a single item damaged or lost. Orbit made things as stress free as an international move can be.They are really good at what they do. My container and smaller consignment arrived in good order without too much delay in spite of challenging delivery situations in UK. All of the staff were professional and kind . Many thanks to Jared who arranged,coordinated and communicated superbly.
Absolutely brilliant service! From start to finish the communication was brilliant, Orbit were always on hand to answer any queries and constantly kept me updated throughout the move. For an extremely competitive price, everything was taken care of from packing and removing all of my furniture in Toronto to unpacking and putting everything together in Dublin. I highly recommend using Orbit, they will take care of everything and make your relocation an extremely smooth process from start to finish!
Orbit is a great and reliable company. Our container got safely to our home. everything was packed and was organized. The staff is kind and helpful. You get much more then you pay!!!!
Best team ever packed my belonging , move to the other side of the world , 100% successes , nothing missing nothing broken great people , and were very organized
In those crasy times of Covid19 and shipmemts delays, Orbit succeeded shipping the personal container from Canada back home on time and more important with the highest quality. Along the way they were very informative and responsive and all went smoothly including all the bureaucracy (papers, customs etc.) Great experience!
Great company, recommend !! regards, Alvaro Westin
They were professional, courteous, knowledgeable and on time.
Excellent Service!! We had a superb experience with Orbit for our International move during Covid19. The whole team was super prompt, courteous and efficient. We highly recommend their services. Special call out to Dustin & Eric for excellent customer service and making the whole process simple for us.
Orbit International Movers are professional and provide excellence in service delivery. We had a big move and little time. Orbit arrive in the morning on time as schedule with the right number of workers! They packed every item with care. They loaded the van with care and delivered on time with care. Not one item broke or was misplaced! They are a class act!
I had an excellent experience with Orbit during my move from NYC to Ontario. They coordinated the arrival to Canada and the delivery. Communication with Eric was great, both by email and on the phone. The delivery crew arrived on time as scheduled and everything was in perfect condition.
Excellent service! I had a great experience with Orbit. They were very thorough, careful and efficient. I was very happy with their service and professionalism. Everything arrived safely and on time, as promised. Would definitely recommend Orbit to anyone planning a move.
This company was contracted by Moving Star to deliver my belongings from US. A big trunk with my winter blankets were lost and despite filing a missing item report, nothing was done. I was not compensated . They simply said that they were not able to trace it. Do not accept delivery in the evening as the delivery men are tired and you won't have enough time to verify if all your belongings were delivered.
We are moving from Toronto, Canada to the south of Germany. Orbit’s canadian crew was good. A lot of fun to work with and their packaging was second to none. I recommend to read the contract carefully and with a native speaker. Orbit’s / Navtrans’s offer does not include unwrapping of the goods in the cartons, the sentence about that in the contract can be misleading. This means that you are left with the time consuming effort to unpack and unwrap all the moving goods in the cartons and you also stick with the packaging debris as there is just not enough time to unpack while the crew is on site. IE Phillips moving includes this service and they quoted comparable to Orbit. Worth a try. The German partner of Orbit, Navtrans is a pain in the butt, and we booked them through Orbit. The crew on site was fun to work with and they did a awesome job. At the same time, we are still missing a complete pallet of moving goods, plus a piano and wine and Navtrans was refusing to deliver the missing goods in a separate shipment to the wine, which is still in customs. So now we are in the situation that next week we will start our new jobs, which is the date when we wanted to have the move finished. Navtrans nor Orbit listened to that deadline. BTW: The crew arrived at 12:30 hours on the first day of unloading, which is way to late to make it a smooth ride.
We recently moved from Mexico to Quebec and were thoroughly impressed with the service we received from Orbit. From the meticulous packing of our belongings, to the constant communication with the moving team, to the timely delivery of the shipment to our new home, Orbit's service was top-notch and extremely professional. Without hesitation, we'd use them again in the future and recommend them to anyone contemplating an international move.
Very helpful company. They were clear in indicating what forms had to be completed and where to go to get the documentation approved. And they were able to arrange the delivery within 24 hours of my getting the approval! The three very professional and helpful guys brought in the 52 boxes, unpacked the large items, and were out of here in 90 minutes!
If you're moving internationally I would not recommend Orbit International. If you're moving across town, then they might be suitable. I paid for the insurance thankfully, because they broke multiple items. One of high value and the other not. Their system of packing does not offer a lot of protection as evident. I paid for full service. I went cheap and got what I paid for. Would not recommend them to a friend or family member. They use third parties at international destinations meaning more movement and more hands, not ideal.
Absolutely amazing and professional service. I used them when I moved from Toronto to the US. The movers we're very kind and friendly and got the job done quickly and efficiently. Overall, a great company, definitely contact if you need to move overseas.
We had goods delivered to Canada from UK. Up until Orbit's intervention we had experienced many difficulties so we were not expecting an easy delivery from Customs to our home. However we were very pleasantly surprised. All our dealings with Orbit from start to finish were professionally and courteously managed. The guys who delivered and unpacked were excellent, doing more than necessary to resettle us. Definitely a company to recommend. Thanks Orbit!
Full marks. Toronto to Costa Rica move went exactly as Jared Sarfin said it would. His constant attention and communication was key. Good value. I'll be back.
Orbit were great. They were a massive help when we moved from Toronto to Chicago. The move went smoothly and our belongings arrived much faster than I was expecting. James in the customer service team was really helpful. Thanks!
Not sure those are real testimonials because I have tried to phone Orbit for a couple of days and it always rings busy. Does this company really exist or do they disappear once you've paid ???