Reviews of King's Transfer Van Lines (Moving Company)

Lucas Carter

(Translated) this is the second time using them. Very satisfied again! (Original) c'est la deuxième fois en les utilisant. Très satisfait encore!

Gerald Roy

Kings moved us from Ottawa in the middle of the deep,freeze. My hats off to the movers who did a bang up job! Thanks kings !

Janet Lai

I moved on February 6th, 2016 and it went very smoothly! Prior to the move, I talked to Paul Kasner and received an accurate quote. The quote included an extra pick-up location and 3 movers. All 3 movers were very kind and asked questions on where items go. The whole process was stress-free and very well organized. They were on time, quick and careful. They dissembled large furniture items, such as beds and re-assembled them in the right rooms. Wrapped furniture so nothing would make dents, even though I told them they didn't have to, they insisted. They took off shoes when entering all 3 locations. Packed my clothes in the wardrobe boxes and even unpacked them into the closet. I can't remember their names, since it was almost a year and a half ago. But thank you so much! When it came time to pay, it was exactly the quote cost. Nothing hidden. Glad I didn't have "surprise" costs, as everything was explained from the beginning by Paul on what the costs were per hour, for travel, for everything. I definitely recommend Kings Transfer and will most likely call them again for my next move!

Mario Paluzzi

Great job - moved from Montreal to south shore. Some problems with oversized pieces, but the guys got everything sorted. Mike & his team were awesome!

Nuria Pérez de León

(Translated) Ultra professional and efficient service! Absolutely no damage or scratches on walls or floors. I had big furniture to move and for Ercan and his team it was no problem. Thank you! (Original) Service ultra professionnel et efficace! Absolument aucun dommage ni aucune égratignure sur les murs ou les planchers. J’avais de gros meubles à déménager et pour Ercan et son équipe, ce ne fut aucun problème. Merci!

Ingrid Anton

Excellent moving service. Professional and friendly from start to finish. Highly recommended.

Genie Morris

They moved me from Montreal to USA, CT and it was a very good service at all points. We worked with Felipe Duarte for the moving details and he was great with paper work and explaining and setting it up. Then we had packers and movers come to our Montreal house and help pack and move the stuff. The crew was AMAZING and friendly and kind. One of the packers was also the driver and he made sure everything was packed well and organized. He was the same man who dropped the stuff off in CT. HE was the best! On time, organized and made sure our stuff was unloaded and settled before leaving! If you are doing any type of move I would Only use Kings from now on. #AMAZING

Max Hazan

We booked a move for 8:30 am on December 2, signed a contract, gave a deposit, confirmed the time and date with the sales rep the previous morning, but missed a call the afternoon before the move. The voicemail said they were calling to confirm our move and to call back. I did not get the message until later that evening, too late to call back, but since we had already confirmed the time and date 3 times, I never imagined this would be an issue. I thought OK, they are calling me to confirm this is happening - a courtesy call. After all, how many people book movers and don't show up for their own move after confirming over and over again? I was so very wrong. The next morning, at 8:30am, we were ready to move but nobody showed up. By 8:45, we started to worry so we called Kings and were informed that because we did not call back the afternoon before, they booked another move for that morning. I explained that we had confirmed the time and date 3 times, including the morning before but still, I guess they needed a quadruple confirmation. We were told the team was on a quick delivery and would be there around 10:30 or 11:00. We waited, in vain, and called Kings again. They said they'd check with dispatch and call back. An hour and a half later, still no call so we called again. We were now informed that the team was doing a full move, not a quick delivery, and that they would be there at 1PM. Well, the team didn't show up until 2PM, having already done an entire move that morning. So a 5 hours move that should have gone from 8:30AM to 1:30PM with the afternoon left for us to organize and get settled in became an entire morning wasted and a move from 2PM to 7PM. We spent the rest of the night scrambling to organize boxes, put a bed together, and finding living essentials. It was a horrible experience. Now the positive. Although the dispatcher completely screwed us, the movers were nothing short of spectacular! They were professional, attentive, careful, polite, clean, and very hardworking. These guys, having done a full move all morning were now doing a second full move from 2-7 PM, in the dark, in the rain, but they handled it like professionals. Not one complaint, no attitude, no shortcuts, no mistakes, only hard work. We've moved a few times over the years and movers tend to get tired or cranky after a while, which would have been completely justified under the circumstance. Not these guys. They powered through like true professionals and we were amazed. It is too bad they were let down by their counterparts in the office because their performance was an example to all movers and I would hire that crew again in a heartbeat and recommend them to friends and family without hesitation. I have a commercial move coming up and I will try to specifically request this crew. That's how good they were. I'll be sure not to miss a single call this time so I can be sure the office staff get as many confirmations as they need to be absolutely positively sure that I will show up for my own move at the time and date I specifically requested and confirmed multiple times.

LowCut Films

Awful experience. We were quoted a reasonable price, so we decided to go with Transports King. The team showed up on time. 2 guys. One was in good shape, friendly, and professional. The other was grossly overweight, was caught several times looking at my girlfriends ass, and took a break after every trip. 1 Box = 10 minute break. He literally walked away after a trip to go get himself a snack at the nearest convenience store. What should have been a 4-5 hour job (everything was packaged and ready to go) Turned out to be an 8 hour ordeal. Halfway through the day, the out of shape mover tells me they need to bring in a 3rd guy because it's taking too long. 3rd guy shows up, and once everything has been moved, i'm told that I need to pay him cash for his services. Obviously I was frustrated, but I didn't seem to have too many choices. Then came time to pay the bill. It was double the quoted amount. So not only did I have to pay for the extra guy (whom was only there because the out of shape worker couldn't do his job) I also ended paying a giant bill. Worst moving experience of my life. Period.

Dorival Martins Jr.

We had a very good experience with their service for a 4 1/2 move local move. Felipe provided a very accurately estimate for the moving time. Ian, Roy and their team were punctual, friendly, professional, fast, responsive and very willing. Also, they took great care with all furniture and transported items. Overall, it could not have gone any better than it did, and in half a day everything was done. Of note, we had a very pressing schedule and the movers managed to accomplish it in a very timely manner. On the Monday following the move, we were called for a follow up, which showed me that King’s is concerned with quality service and client satisfaction. Although moving is always stressful, the team that we interacted with made it go very smoothly. Thanks for the great service, and I would recommend your services to anyone needing a quick and efficient move.

Violet Finkelstein

Now I know why they are called King of the Movers!! I was treated like royalty and moved by the nicest, most efficient moving crew I have ever had. I've moved several times in my lifetime but this, by far, was my best move. Thank you Kings Transfer.

Sandra Delphine

Was dreading moving to our new condo after hearing all these horror stories of dealing with moving companies. A friend of ours highly recommended this one so we called, and decided to use them. So happy that we went this way. We were considering doing it ourselves, but after seeing what was involved (and the cold) we are very thankful we called Kings. A special thank you to Joe, Kevin, and Alain for taking care of us!!

ArtCreationX

(Translated) Very bad service, do not accept their mistakes and charge fees that should not be charged, are not at all punctual, arrive hours late. This company is by no means professional, very disappointed with their service (Original) Très mauvais service, n'assume pas leurs erreurs et charge des frais qui ne devraient pas être chargé, ne sont pas du tout ponctuel, arrive des heures en retard. Cette compagnie est aucunement professionel, très déçus de leur service

Brandy-Elizabeth Della Porta

Amazing Company !! Great service and always there when i need them. I use Kings Transfer for all of my After disaster needs when it comes to my clients contents of there home. We do A LOT of work together and i olny have great things to say about them !! Great Job guys !! YOU ARE THE BEST !!!!!!

Luc Provencher

(Translated) Extremely satisfied. Thanks to Joe and Kevin for helping us out on Sunday in the freezing rain. (Original) Extrêmement satisfait. Merci à Joe et Kevin pour l'aidés nous dimanche dans la pluie verglacante.

Jacqueline Breard

(Translated) Used the company to move to Brossard. Very happy with the service. Special thanks to Jennifer for making this happen! (Original) Utilisé l'entreprise pour déménager à Brossard. Très content du service. Un merci spécial à Jennifer d'avoir rendu tout cela possible!

Madeline Cyr

(Translated) Thank you for helping us with the move of our daughter from France to Montreal (Original) Merci de nous aider avec le déménagement de notre fille de la France à Montréal

Audrey Cassel

(Translated) Professional team available to answer questions and assist in the process. I highly recommend. (Original) Équipe professionnelle et disponible pour répondre aux questions et accompagner dans les démarches. Je recommande vivement.

Deana C

If you are looking for local, cross country or international, these guys are great!

Justin Walters

I moved from Montreal to New York City. I had a one bedroom apartment's worth of furniture and things to move. All the way from my initial consultation to the move and finally delivery, everything was done exceptionally well. I was impressed with the speed, care, and thoroughness that went into the packing of my things. I was concerned about a number of frames pieces of art I have as well as an extensive vinyl collection. My worries were alleviated and everything was handled with care and delivered in perfect condition. Fast as well! Great experience! Thank you for your professionalism!

Denine Ryan

Professional service. Took care of my furniture both in wrapping and moving. Would definitely recommend.

Joe Sears

Very helpful and awesome labour

Kevin Murphy

The king of the movers. Amazing service and staff

Michael Muir

Great Company

Lewis Clarkson

I have moved a couple times before, so I am a bit biased when it comes to this subject. Have had the nightmare, and have had the amazing. The amazing was when I moved here from Ontario, but these guys are easily the best that I have dealt with here in Montreal. They showed up & literally took care of everything. I had to leave at the start, but my wife just kept on going on about Mike & (Phil or Will?). When I got back after lunch I was amazed when I showed up at an empty condo because they were already delivering at our new place. Only hiccup was the scheduling part - thought they were coming at 9am, and they arrived at 8am. Were still not 100% ready if understood. Other than that I would use them again.

Ni chan

Trusted movers, great staff!

Greg Sarazen

No complications from beginning to end. Made moving so much easier. Thank you!

Gina THE MTL GAL

Thank you to Jennifer, Daniel and his team for making today's move from Montreal to Brossard, a smooth one. Total professionals from beginning to end!

Min Zhang

I serached a few companies for my move on May 31st in Montreal. At beginning the price seemed more reasonable, 97 per hour with 2men, 5 wardrobe loan, 1 queen mattress protector. That is the reason that I hired them. I don't have a lot of stuff, only a queen bed, an Ikea wardrobe, some kitchen stuff, nothing big, clothes. Because I am moving on a working day, not easy to have friends over to help. That's why it will be easier to have s company to do this, especially for mattress and bed frame, pretty difficult to move by myself. First, when they came, they came toi early, we aggreed to come at 1pm, but seems like the driver or the mover wants to eat earlier, so they called me at 10am when I was still packing. They just suddenly showed up at 11:30am! Suprise! One mover is very efficient, he carried most of my stuff and disassembled my bed frame very quickly. The other one is very lazy, only came to take a few stuff, if I were the other guy, I would be mad with him, such a lazy co worker. There is no major damage for my stuff as i don't have a lot of stuff. Only thing is that my mattress got some dirts when they packed it. But I was a little shocked when they just throwed my box which has glasses inside from upstairs to downstaires. I think they want to save energy. But this is very unprofessional behavior, if I didn't wrap my glasses very welll with alk the bubbles proctoter, they would be alk broken! When it comes to payment, they wanted to charge me 145 per hour for three men! What? There were only two movers, the third one is only driver! And this is totally not on the contract! On the contreact, it says 2 men with a truck, 97 per hour! And I talked with the staff on the phone, he said because it will be more efficient to have three people! What? The third people didn't do anything, ok? He only drived there is no efficency comparison here, no matter what someone has to drive, right? You can't send two movers but they don't drive! Do you ask me to drive? How ridiculous the reason is! Anything that is not on the contract will be so unacceptable! Finally we agreed to charge me 2h30 mins instead of 3 hours because of this surprise! I woule highly suggest to keep the contract as precise as possible. Read your contract carefully especially if there is any insurance for your valued stuff! Never give in if they want to charge you extra! We are not victims, we are customers!

nicolann D.

(Translated) Several problematic. Basically I had to move with my roomate from our 41/2 to our new accommodation (10 min from my old one). First to the formation of the contract, there are several pieces of information that contradict each other. They tell us that it is a minimum of 3 hours and that we only paid $ 45 for travel costs (gas, insurance, etc.) for the movers (from their central to our home) and that this is not calculated at the time of the move. It was a telephone confirmation with Monique. But make an estimate of 4-5h by email. Also, during the formation of our contract the person was often wrong in his information. Second, our move was scheduled Monday at noon and arrived 5am late. We never had a follow-up. We had to call them and already they did not always know the state of the situation. The move went relatively well, even if we had to actively participate in the work. When they billed us, they billed us a minimum of 4 hrs, when it took less than 3 hrs. Which is contradictory to our contract which is to sign for 3 hours minimum. So, now it looks like we have to pay for the trip from Dorval to Montreal in time (The explanation of the additional 1 hour ?!), which was stipulated at the start that no, without subtracting our deposit. So we paid much more than stipulated. I tried to rectify this error and I am told that I am hallucinating the whole thing and the receptionist does not want to cooperate with me. I do not advise this company in any way ... (Original) Plusieurs problématique. En gros j'ai du déménager avec ma roomate de notre 41/2 à notre nouveau logement (à 10 min de mon ancien). Première à la formation du contrat, il y a plusieurs informations qui se contredisaient. Ils nous on dit que c'est un 3h minimum et qu'on payait seulement 45$ de frais de déplacement (gaz, assurance, etc.) pour les déménageur (de leur centrale a chez nous) et que ce n'est pas calculer dans le temps du déménagement. Ce fut une confirmation téléphonique avec Monique. Mais font un estimer de 4-5h par courriel. Aussi, pendant la formation de notre contrat la personne se trompait souvent ans ses information. Deuxièmement, notre déménagement était planifier lundi à midi et sont arrivé 5h en retard. Nous n'avons jamais eu de suivit. Nous devions les appeler et déjà ils ne savaient pas toujours l'état de la situation. Le déménagement c'est relativement bien passé, même si nous avions du participer activement dans le travail. Lorsqu'ils nous ont facturer, ils nous on facturer un 4 h minimum, lorsque ça à prit moins de 3 h. Qui est contradictoire avec notre contrat qui est signer pour 3 heures minium. Ainsi, maintenant ça l'air qu'on doit payer le déplacement de Dorval à Montréal en temps (L'explication du 1h supplémentaire ?!), qui fut stipuler au départ que non, sans soustraire notre dépôt. Donc on a payer beaucoup plus que stipuler. J'ai essayer de rectifier cette erreur et on me dit que c'est moi qui hallucine le tout et la réceptionniste ne souhaites pas coopérer avec moi. Je ne conseil aucunement cette compagnie...

Glen Fairon

They were there at the right time. Moved fragile furniture with a glass grandfather clock and all went well. The price was within the competition but you get the red carpet treatment. Highly recommend.

Aktie Gasac

Careless movers. Poor customer service. Pathetic management. Revision: I noticed other bad reviews where they pretend they cannot find your name, do not be fooled by this hogwash. I DID use these irresponsible movers unfortunately.

Diana Bolano Del Vecchio

Please do not book this company. I paid over $3000 for full service that included packing, moving and unpacking. The moving and unpacking went well however when all unpacking was done, I realized that the packers (not the same people who moved me and unpacked) had robbed me. I had put all my jewellery away as precaution. My 8-yr old had a piggy bank in porcelain with about $800. She was saving for something special. Her piggy bank was empty and I had no one else who had access to her piggy bank. The gentleman who unpacked, didn’t unpack my daughter’s room, I just used them to unpack the big furniture. It is clear that the packers stole. This company sent 3 people to pack, 2 kept going outside to smoke then would come back in my house without watching their hands and pack my pots and pans. Very disrespectful, I didn’t say anything but they didn’t inspire trust. Needless to say, I should’ve had trust my feelings because they stole my daughter’s savings. I spoke with Felipe Duarte from King’s Transfer and I had no support. I just wanted him to know that the company hires thiefs and that they should consider this event. I filed a police report.

Gita Kiss

Lazy sloppy and rude. Threw boxes marked fragile. Used the angle of the stairs as an excuse as they refused to bring items up. Had to force them to do their jobs. I don't know what the rest of the movers are like but if the 3 who moved my home are the norm then save your money and hire strong friends and pay them with pizza instead. The reason why you can't find my bill was because previous landlord paid for it

Jennifer Smiley

Great experience. Professional. Quick. Had all of the equipment they needed to help me with the move.

Ehsan Akbari

Recently I contacted them for a quote for a long-distance move. Felipe called me back immediately, took the time to put together an accurate quote, and answered all my questions thoroughly. I really appreciate the fact that he made the effort to give me an accurate and honest quote. In the end, we had to go with a different option to meet our needs. However, I would not hesitate to contact Transports King for moving in the future. They are professional and reliable.

Fanny Nichols

(Translated) Following a water damage at home, my insurance has appealed to them and never he will resume them. New furniture that I had was damaged during transport, stuff in the boxes and what better than towels wet with waste water found 2 months later in a cooler (pcq my things were in warehouse during the Renos) the smell was really uncomfortable forget to throw the cooler and its contents. Really a very bad experience. (Original) Suite à un dégat d'eau chez moi, mon assurance a fait appel à eux et pu jamais il vont les reprendres. Des meubles neuf que j'avais ont été endommagés lors du transport, des choses garoché dans les boites et quoi de mieux que des serviettes mouiller avec de l'eau usé retrouver 2mois plus tard dans une glacière(pcq mes choses étaient en entrepot pendant les rénos) l'odeur était vraiment désagréable oubliger de jeter la glacière et son contenu. Vraiment une très mauvais expérience.

David Henry

One of the most organized warehouses I have ever seen in the household goods moving industry.

Françoise Provost

Felipe Duarte excellent! Kasim and équipe more than excellent. Second time i use them. Come home for évaluation Very important for me. Cost me 566$ more than estimâted cause of ice and élévator problem in new condo. A bit discouraging.

XAVI GAMBOA

Best of the best

Eva Maillet

I can see why this company has such good reviews. From Kimberly and Erin in helping me schedule the move and providing me with all I needed to know. They followed up in insuring all went well also. The 4 man team that arrived were fast, efficient, respectful and most importantly careful with our belongings. We were so happy with them that we ordered them pizza for when they were done. 5 stars! Thanks all at King's Transfer for the awesome job.

Sol Park

I moved from Montreal to Ottawa, and King's Transfer Van Lines did a fantastic job with my move. Erin gave me the moving estimate quickly and she was incredibly responsive to all my questions. My movers were John and Amanda, and they were so kind, patient, communicative, and had a great sense of humour! They took very good care of all my boxes and furniture, and were very careful of my fragile materials (nothing broke!). My move-out and move-in was super fast. If you want to move with very little stress, I'd highly recommend King's Transfer Van Lines.

Danny Laroche

(Translated) Service not so bad in general. Apart from the secretary who speaks French very well, all the others do not speak any French words. I am told that it is impossible for my divan to come out the door, that I will have to leave it there, (minutes my little gentleman, has already passed once by the door, will go there a second time.) Guys worked 40 minutes and took a break of 20-25 minutes to smoke and lie in the grass. I paid for 3 guys and for 1:30 there were only 2 who was there. I looked for the third for 10 minutes before seeing him arrive with Tim Horton for him and his colleagues and cigarettes. So I pay a guy for 1:30 ($ 200) to go buy food. Uh .... it's because you're supposed to move me and not walk in the city on foot. 7:30 time for a 3 1/2, only 1km between the two homes ($ 1800) he knows we have no choice to pay so he does what he wants. I HIGHLY DISCOUNT (Original) Service pas si pire en général. A part la secrétaire qui parle très bien le français, tout les autre ne parle aucun mot français. Je me fais dire que c'est impossible que mon divant sorte par la porte, que je vais devoir le laisser la, (minutes mon petit monsieur, ya déjà passé une fois par la porte, y va passer un deuxième fois. ) Les gars travaillait 40 minutes et prenait un break de 20-25 minutes pour aller fumer et se coucher dans le gazon. J'avais payé pour 3 gars et pendant 1h30 il y en avait seulement 2 qui étais la. J'ai cherché le troisième pendant 10 minutes avant de le voir arriver avec du Tim Horton pour lui et ses collègues et des cigarettes.Donc jai payer un gars pendant 1h30 ( 200$ ) pour aller s'acheter de la bouffe. Euh....c'est parce que tu est censé me déménager et non te promener dans la ville a pied. 7h30 de temps pour un 3 1/2, seulement 1km entre les deux logements ( 1800$ ) il savent qu'on a pas le choix de payer donc il font ce qu'il veulent. JE DÉCONSEILLE FORTEMENT

john campbell

they dont like to pair their contractors what they promise, they would try to scam theirs workers outof their hard worked wages, really scammy company, making a living out of poor workers... its called capitalism ...

K Stanfield

Excellent service from the King's Transfer team once again! This is the second time I've used their services and I couldn't be happier with how easy my move was, especially during this pandemic. Two packers came the day before the move and expertly boxed up a large number of items, including fragile art pieces. The moving team was very efficient, and moved a number of pieces of heavy furniture up and down several flights of stairs. Both teams were friendly, helpful and professional at all times. An especially big thank you to Dan Goyens, the moving consultant, for all his help. I will definitely use King's Transfer again for any future moving needs.

Adrian Nisioiu

Excelent service and good value. They helped us move from Ottawa to Montreal. We had some unique needs that they gladly accomodated. From quote to moving day they were on time and professional. The movers were very careful with our stuff and assembled everything properly. It was a big move with lots of furniture and boxes and it went very smoothly. Would certainly be my first choice if we needed to move again.

Kalynne Ludgate

My moving experience was excellent with Kings. Communication from the day I called for quote to the day of move, went smoothly. They were faster than expected, so I was happy to see that the original price quote ended up being less money. This was my second move with Kings.

Vania Kaufman

The movers were friendly and professional, if a bit slow at times. Taking one star off because after they loaded up our belongings, they had to go 'help another crew quickly'... but were gone for about 2 hours. No idea where they were, how long they'd be, or when they'd show up to deliver. No way of contacting them during that time either.

Fern Sanche

We moved with Kings last week from our home of 35 years into a senior residence in the West Island. We were extremely impressed with the time and attention we were given to explain how th8ngs worked and how much it would cost. We are seniors on a budget and our move cost exactly what our salesperson said it would and everything went smoothly. . We highly recommend Kings to all our friends and family.

Ben Slayden

Stuff wasn’t packed together, strewn across several boxes, which made it hard to find things. Packing wasn’t nearly as well done as other companies like Van Lines. Wouldn’t recommend Used this service around 12/2018

J Roy

We were moving some things from our apartment into a storage unit. Two really friendly polite men came and took great care of our things.They handled everying and packed the truck as if they were moving their belongings. If I have to do a move these are the two guys I would ask for again !!! Thank you guys !!

Lise Bedard

(Translated) I had a service A Plus with King Transport !! The team was super nice and professional (Original) J'ai eu un service A Plus avec Transports King!! L'équipe était super gentil et professionnel

Johanne Theriault

My hushband hires them for a move last week, yesterday we unpacked and my son brand new Jordan shoes are missing, I checked their reviews and it looks like they like to steal their clients stuff... wow ... can’t believe I hire this company ...

Susie James

I was very happy with the service. The. Crew were professional, respectful, helpful & friendly. I have used the services of King's Transfer Van Lines before & will again in the future. I know when I move using King's Transfer's services that all my belongings will arrive at my new home in the condition that they were before the move.

Johanne Perusse

(Translated) We used the services of King’s Transfer Van Line to move. We had several pieces that required special attention and we were extremely pleased with their highly professional services. It started with their representative, Ms. Paré. Unlike other companies who want to be satisfied with an estimate made online or over the phone, she insisted on coming to see what was to be moved and this was essential to prepare for the move. She had several great recommendations and comments. When the team of movers arrived, it was found that they were prepared by having received the appropriate information in advance. They were thorough, patient and very professional. They were above all trying to give us good service and not to make their job easier. They responded to our requests with a smile and they worked as a team. We highly recommend the King’s Transfer Van Line team. In addition, their prices are competitive and quite reasonable considering the services obtained. (Original) Nous avons utilisé les services de King’s Transfer Van Line pour déménager. Nous avions plusieurs pièces qui nécessitaient une attention particulière et nous avons été extrêmement satisfaits de leurs services hautement professionnels. Cela a commencé avec leur représentante, Mme Paré. Contrairement aux autres compagnies qui veulent se contenter d’une estimation faite en ligne ou au téléphone, elle a insisté pour venir voir sur place ce qu’il y avait à déménager et cela était essentiel pour bien préparer le déménagement. Elle a eu plusieurs excellentes recommandations et commentaires. Quand l’équipe de déménageurs est arrivée, on a pu constaté qu’ils étaient préparés en ayant reçu à l’avance l’information appropriée. Ils étaient minutieux, patients et très professionnels. Ils essayaient avant tout de nous donner un bon service et pas de rendre leur travail plus facile. Ils répondaient à nos demandes avec le sourire et ils travaillaient en équipe. Nous recommandons fortement l’équipe de King’s Transfer Van Line. De plus, leurs prix sont compétitifs et tout à fait raisonnables compte tenu des services obtenus.

Jean Desrosiers

(Translated) The worst moving company. I did business with Monique who confirmed to me that she was going to be there and she was not. The workers did not protect the floors and they were very aggressive with my customers. unacceptable (Original) La pire compagnie de déménagement. J'ai fait affaire avec Monique qui m'a confirmé qu'elle allait être présente sur les lieux et elle ne l'était pas. Les travailleurs n'ont pas protégé les planchés et ils ont été très agressif avec mes clients. inacceptable

Daniel Carriere

The experience was so wonderful that my wife and I had to write a 5 star review. Bad enough moving is a stressful period and hearing all kinds of horror stories about movers does not help. Luckily we were blessed with Kings Transport and it’s professional team. Starting with Jennifer at the head office, who did a home visit in order to give me the best quote as possible. And let me tell you. In the end I paid $100 less then what she originally estimated. Then came a long on moving day, three professional movers on time as scheduled. They also did a walk around before hand to validate what I want to be moved by them or not. They carefully wrapped each furniture and gently moved my belongings with care and respect. They were extremely polite and PROFESSIONAL. They did there job with pride and they kept a smile on even in the rain. We are not planning on moving again any time soon, however I can only promote them to show how satisfied we are. Hire them you will not regret it!

Sena Thomas

Great workers. And so careful and professional. It would be better for them to have 4 guys instead of 3 as one had to watch the truck. Excellent service. Thank you.

Maxime Ménard

(Translated) Amazing team, professional service! Extraordinary experience! (Original) Équipe incroyable, service professionnel! Expérience extraordinaire!

Eleonore Schmidt

We never had such a bad experience! For a 41/2 they took 8 hours although everything was already packed. Reason: the team. The team leader was experienced and did a great job, the other experienced person (a certain Patrick) didn't work at all and let the inexperienced son of the team leader pack the truck. He only talked sat down to talk with the security guy of the building we found out at the entrance. After they finally packed the truck, the team leader noticed that it was badly done and they used another hour to try to remedy it which didn't work because upon arrival several goods were damaged. For the offloading they didn't have any carts as they normally do taking again a lot of time. The furniture was so badly assembled that we fell through the bed the first night.

Madeleine Dubois

(Translated) We received a service spread over 3 days. At every stage the employees were on time, they were very polite and very respectful of ourselves and our property. The teams were very efficient and worked very quickly. Although we have praise for all these teams, we particularly wish to recognize the work of Mr Kassim, hoping that his name is correctly spelled. All these teams were able to reassure us throughout this process. Mr. Felipe Duarte established our estimate and he hit the nail on the head all the way. Hats off there too. Protégez-vous magazine is absolutely right to recommend you among the best. A very big thank you to all of you (Original) Nous avons reçu un service réparti sur 3 jours. À chaque étape les employés étaient à l’heure convenue, ils étaient très polis et très respectueux de nous-mêmes et de de nos biens. Les équipes furent très efficaces et travaillaient très rapidement. Bien que nous ayons des éloges à formuler pour toutes ces équipes nous désirons souligner particulièrement le travail de M.Kassim en espérant que son nom soit correctement épelé. Toutes ces équipes ont su nous rassurer tout au long de ce processus. M. Felipe Duarte à etabli notre devis et il est tombé dans le mille sur toute la ligne. Un très grand coup de chapeau là aussi. La revue Protégez-vous a tout à fait raison de vous recommander parmi les meilleurs. Un très grand merci à vous tous

Scott Brown

Very friendly, worked hard, and fast!!

Joanne Kearsey

My recent move from Montreal to New Brunswick was great. Thank you to Amazing Amanda and Marvelous Mike - two true professionals! Another shout out to Erin O'Donnell - your estimate was on point! It pays to use professionals. Joanne & John

Carine Watier

(Translated) Great experience with Eric and his team. They were efficient, prompt and courteous. We highly recommend them. :-) (Original) Super expérience avec Eric et son équipe. Ils ont été efficaces, rapides et courtois. Nous les recommandons fortement. :-)

Arthur Chang

Best movers I've worked with (and I've moved internationally and cross-country over ten times in the last decade). Used them for an international move during Covid. Erin and Gill were super on top of things, gave me consistent updates during an uncertain time, and followed up personally after the pick-up and delivery. When my things were over (my own) initial estimate, Erin did everything in her power to stay as close to the quote as possible. The movers themselves were clean, diligent, and respected our desire for social distancing and sanitation. I will be calling them again when we move (again) next year. Highly, highly recommended.

Kailey Hennegan

Eddie and his team were brilliant. They were organized and efficient, their fantastic attitude really made a difference in lowering the stress level of a moving day.

Asma Hassani

I had a wonderful experience with them, thanks to Felipe and Real. They accommodated my tight schedule and made the move happen with smoothness and professionalism. My stuff was packed stored and moved without any scratch. I thoroughly recommend their services

MaeLyn Geiger

I have never written a review before; however, I feel compelled to warn future movers about the horrific experience my husband and I had when dealing with Kings Transfer. We were looking for a moving company to move a few of our items for a local move in Ottawa. We checked with multiple companies and decided to hire Kings Transfer because of their “professionalism.” We requested a quote online and were contacted the next day by a King’s representative who mentioned he would come to our home to see what items we were looking to have moved. We liked the fact that there was no charge for this service and felt that this company was in fact more professional for taking the time to visit our home. During the home consultation we informed the rep that we have a large 30”x90” canvas picture that is very important to us. We agreed to pay extra to have this packed and insured. Unfortunately, that’s where the professionalism ended. We scheduled our move over a month out but on the day of our move the movers never showed up. No one contacted us to inform us what had happened. We were on a tight moving schedule as we moved from an apartment to another apartment and had reserved times for the elevator at both locations. We called the company after fifteen minutes of them being late to find out that no one put our move into dispatch. Therefore, we had no movers to move us. We called our local office where we booked the movers and the lady informed me that she was in the process of subcontracting our move to another company and would call us back within “5 minutes.” Over an hour had passed and we did not receive a call back so we contacted the head office in Toronto where a gentleman took our information and informed us someone would call back “shortly.” At noon we received a call back from this gentleman explaining that Kings Transfer had subcontracted our move to another company and we would receive a phone call from them within ten minutes. We did receive a call from the new moving company who stated they would send three men to our apartment and they would arrive at 1:00. Fortunately, the men were 15 minutes early and moved diligently to get the job done (seeing as we only had the elevator until 1:00 and by 1:45 someone else had reserved the elevator leaving us scrambling to carry out the last load). However, during the move our canvas picture was damaged because Kings Transfer had not informed the new moving company of this picture. Apparently, the rep’s home visit was nothing more than a “look good” to customers scam. We were at the mercy of having them move it with large dirty blankets which caused damage to our canvas. At our new location the move was delayed past the time we were allotted; therefore, we were not able to receive our entire elevator deposit back. We moved on a Friday and on Monday we contacted Kings Transfer to explain what had happened about our picture and elevator deposit. No one apologized or did anything to make this situation right! Every person we spoke to passed the “buck” to someone else. We left message after message for multiple people. None of whom ever responded. We were given a phone number to contact the Montreal office. When we spoke with a lady there she was rude and refused to put the owner on the phone. This company refused to reimburse us the money we lost on our elevator deposit even blaming the other company for it. Kings Transfer has refused to take any steps towards rectifying their error. We move fairly frequently with our jobs and we will never use this company again! If you are looking for a moving company, I strongly recommend you do not hire this company. (If I could give this company no stars I would.)

Frank F

Moved from Montreal to Toronto this winter. The weather was horribly cold, and the crew was still great & kept things lively. They warned us that the lacquer chairs table we had could be damaged by the extreme cold, and suggested that we put the items in storage to move later. Considering they were antique pieces we were not sure if we should do it or not. We ended up storing the pieces, and so thankful we did. One of the leafs from the table was packed & loaded for our new place. Once it was unwrapped the finish was cracking & lifting all over. We are so thankful for their advice! It saved a family heirloom for us. We were shocked at the price of restoring all the pieces we got if we had moved all them during the winter that the cabinet shop gave us. Thank you Kings!

damali-karla whittaker

IT WAS MY FIRST TIME USING A PROFESSIONAL MOVING SERVICE AND EXTREMELY NERVOUS. I WORK OVERNIGHT AS A PRIVATE CAREGIVER AND WAS WORRIED OF BEING LATE! I WAS GIVING THE TIME SLOT OF BETWEEN 8:00-9:00AM ON A SATURDAY. WHEN I ARRIVED HOME I SAW A MEDIUM SIZED WHITE TRUCK INFRONT OF MY OLD RESIDENCE ON TIME AT 8AM! AFTER SIGNING THE CONTRACT THEY STARTING PACKING FAST AND TRANSPORTED AND UNPACKED IN 2 HOURS AND 48 MINUTES!!!! I WAS LESS STRESSED AFTERWARDS AND HAD THE REST OF THE DAY TO DO SOME UNPACKING, CLEAN MY OLD RESIDENCE ETC. ENJOYED MY MOVING EXPERIENCE!!!

Dido Lag

From the quote right through to finalizing the bill, King / Mackie provided an excellent service. Kasim and his team were fast but careful, friendly without wasting time, and very accommodating. They were so efficient that the cost ended up being less than quoted. I would choose them again without hesitation.

John MacDonald

Terrible movers. Rude and slow. Damaged my floors. No customer service

Melanie Hughes

We were very pleased with the professionalism and efficiency of the team who helped us complete move no 1! Great team!

Deborah Nash

Amazing friendly crew. Great Service. Very professional.

Michel Tremblay

Used them on the 2nd week of June to move to the Plateau from the west island. No complaints at about the move. They handled the oversized fridge up the crazy outside stairs & the narrow stairway up to the 2nd floor apartment. IMO I thought that it was not going to happen, but they got it done. Driver forgot some of the padded wraps they used on the furniture when they left. I called & they came by next morning to get them.

Al Lopez

I had a great experience with King’s Transfer Van Lines. The movers were fast, safe and courteous. Everything made it to the new destination in one piece. Also, I found their pricing very reasonable. They were recommended by a trusted friend and I would do the same

Rebecca F

Moving team fantastic and highly recommend. But misinformation with the office cost me $300 extra in hotel and banking fees. They do send emails asking for feedback, but the response I got to my experience was rather passive aggressive. The only reason I give three stars and not one is for the moving team who really did a good job.

Tracey Beaton

This is the 4th time our family has moved with King’s and each time we are extremely pleased. The recent was long distance and the team from the sales, customer service and moving team were very helpful, professional and took care of our move. Even through weather challenges, everything went smoothly! Thank you.

Jim Rhodes

Moved from Montreal to the South Shore to our new house. Called King's on a recommendation from a friend who used them. Glad I did call, everything went great! The truck got stuck in the weekend construction traffic, but that was expected. Still the guys were done an hour earlier than planned with all the furniture, and then did the pick up for us at our storage locker. All was done by the end of the day, and it was such a relief to be able to sleep in our own bed! Thank you all!