Reviews of Jia Jia International Moving Inc (Moving Company)

Sumner Ling

Fast efficient reliable service

Joyce Lo

Quick response and the owners are very nice. It was a smooth moving experience at a reasonable charge. I'll definitely go back to them if I need to move again!

Chekinah Olivier

A very professional and efficient team! they went above and beyond our expectations

Jim Yeh

These guys are quick, efficient and professional. They work so hard that it makes you feel guilty. 10/10 would recommend!

Dougal Martin

I have used Jia Jia Moving for two moves, and both times they were great. They arrived early, moved quickly and carefully, and were highly professional. These are serious movers at a really great price.

Soca Playboy

I had 3 movers that came and moved my furniture on my moving day and they did a terrific job. They were prompt, quick, polite and very willing. I would use again and definitely recommend.

Lydia Zhang

The movers are proficient and courteous. Will recommend.

Kelly Davies

Hands down the best movers in the business. Fast, reliable, well priced and they have never damaged any of our belongings. We have used them multiple times and will continue to support and refer this great company.

Shahid Alam

Movers showed up on time. Did a review of all items then got started moving. Once done did a full review to ensure nothing missed. At the new home they reviewed where everything went and managed to fit all large items into house without any damage.

Vincent Au

Used Jia Jia for two moves. Always professional, hard working and careful with my property.

Arzu Suleman

We used Jia Jia for both packing and moving and if I were to split the rating, I would give the packing service a 3 star and the moving service a 5 star. The packers seemed to be in a hurry and mixed up items that should not have been in the same box. They did not label the boxes appropriately but simply which room it came from. So it became a bit of a hassle to find things later. The movers were very good, especially George, even though we found a couple of broken things, one of which they pointed out but was not serious. The move however was a lot longer than expected due to the fact they underestimated the manpower required as they did not come to the house to make the estimate (likely due to Covid, but other movers did). Consequently we were all exhausted and had to keep cajoling the condo management to extend elevator reservation and let us finish. Overall they were of good value and I would recommend them to others.

Jason Nguyen

The movers were extremely efficient and fast. Fast paced, no time wasted. Would highly recommend.

Tara Man

Efficient and honest service! Upfront and clear quotes, no hidden fees, great value.

Jenn Liang

Jia Jia moving was very responsive when we were booking our moving services with them. They also offered free moving boxes which was a plus. The movers were very punctual and professional and they were really fast and efficient at moving everything. I would definitely recommend their services.

Shahram Gohardehi

They are professionals with good quality

Jennifer Anand

Jia Jia moving company is efficient, quick and professional. They sent 4 guys on our moving day. We have no complaints and highly recommend anyone looking for a reliable moving company!

Jessica Rahim

I have used JiaJia moving multiple times for different types of moves over the last 11 years . They are professional , FAST, honest , hard workers and always arrive early or on time . They are respectful of your home and I’ve never had any issues with cost disclosure and explanations. I’ve tried other companies with many problems and will never try another company again . Lifelong repeat customer and definitely would recommend to friends, family, everyone !

Russell Willer

It was a great experience using Jia Jia. I am a Realtor and have referred business a few times, but now using them for my own move, I can see where the value really is. They were efficient, careful, and pleasant to deal with. I would recommend for sure!

Cheryl Gordon

Great movers. We are very happy with their service and would highly recommend. The crew was on time, polite, efficient, careful, good communicators and overall did a great job. Any communication I had with the office as well was very polite and efficient. Thanks!

Jesse F

Jia Jia was very professional, punctual, careful in handling all the furniture and not to mention super fast. They arrived early, finished early and were very accommodating with our request as we had to put some of our stuff in a storage. Would definitely recommend and use them again!

Ron F

Punctual and hard working team! Worked in 35 degrees heat and did not complain once. I would recommend owners to wrap precious items meticulously before the move though.

Morris Tse

A little pricey but good service!

Cathy Ngo

Jia Jia Moving company came on the day of my move exactly at 9 am with a large truck and 3 movers. I moved from a townhome and into a condo, thinking it was going to be troublesome having to go up and down the elevators. The movers were super professional, very strong, worked efficiently together and asked us for feedback on which rooms to put boxes so that we didn’t have to do much lifting. To my surprise, everything from beginning to end was a total of 2 hours. Super efficient! They were totally professional and was very careful with our belongings. Would definitely recommend!

Catherine K

We moved twice in 4.5 months and used Jia Jia both times. The movers were professional and very efficient. We were happy at how well they organized the moves, from booking (and multiple booking changes) to the very end, including disassembling and assembling 2 beds.We would recommend their service to anyone.

Tenison Yue

The four man crew was very professional, responsive to guidance, and worked very hard to ensure my stuff arrived in one-piece. The booking team was spot on on suggesting two trucks to expedite our move. Overall a good experience and definitely would recommend Jia-Jia.

c c

I had the pleasure to use Jia Jia Moving's services twice. The first time was for myself, moving out from my family's condo to my own place. The office staff helped coordinate everything perfectly beforehand. Their movers are punctual, efficient, and very professional. They made everything so simple and smooth. The second time was when my boyfriend had to move, I strongly recommended Jia Jia Moving, so he used them. We were very happy to see the same level of professionalism and efficiency the 2nd time around. This time there were a lot more things to move, and the elevator happened to be very small. The moving staff were very patient & accommodating. They made an otherwise exhausting and stressful experience so much smoother. Highly recommended!

Jennifer Smith

This was the second time I used Jia Jia Moving. In both 2015 and in 2020 the staff were exceptional. On time, helpful, careful, all the things you want in a move. Jia Jia came recommended to me by a friend and I have subsequently referred them to two others, who have also been really impressed. I'll use Jia Jia again.

Koflax Barbara C hounkpe

Good people and environment

Sarah

I have used Jia Jia multiple times and am always amazed at the level of professionalism, personal care, friendliness, and efficiency of the team. From the office staff Mary and Teresa who coordinated the move, to the movers, everyone is pleasant to deal with and help create a positive experience. Highly recommended, I've referred them to friends and family as well, all with great experiences. Thank you Jia Jia!

Mr. Lo

Too many rules now

SMG

I strongly recommend Jia Jia International Moving for moving to your new home. I was amazed at how efficient, quick and careful my movers were. Both the gentlemen were friendly and truly cared to look at how I had labeled the boxes and even packed my locker neatly for me to utilize the most space. I will definitely use Jia Jia for my moving needs if I move in the future. I extend my thanks to my movers and Mary at the office for her assistance as they made my move stress free.

Viet Ton-That

Professional, reasonably priced, punctual. Movers were extremely fast, caring, and ALWAYS kept their mask on fully. Will recommend to everyone.

Monika Jambrovic

Very professional. On time. All went smoothly. Had last minute change requiring us to store contents for a month in their warehouse. I was a bit surprised with the need for a downpayment but as it delivered good service it's worth it. We only used jia to move items and not pack.

farhan hasan

Did very good job, super fast and careful. I asked for a bit of extra work and they gladly accepted and reminded me the extra charges on additional 30 mins. I almost went overtime but they reminded me and I got saved for paying too much for just a few extra minutes of work.

Alburt Lefebvre

I only used Jia Jia for our business and personal. Have worked with them 5 times in the last year great team, great communication and overall the best in the business.

Andrew Buszchak

Jia Jia was easy to correspond with and arrange my local GTA move. The movers arrived 10 minutes early on moving day, and were very professional and focused. I'd recommend the company.

Michelle Chen

We recently moved our home and I was referred to Jia Jia by another friend who highly recommended their service. Pre-move experience with Renee was wonderful. She was very helpful in assessing our needs and the approximate cost and she was right on. On the day of the move, the movers were efficient and professional. They were also careful with my furniture in ensuring that my things were not damaged during transport. I will for sure use them again in the future!

Megan Long

Jia Jia was a phenomenal, cost-effective move option. Would highly recommend for anyone that needs efficient moving services in the GTA.

Mikael Sandblom

Moved a very heavy and awkward furniture item. Made it up stairs and around corners with no problems. Very careful and professional!

Sara In The City

Jia Jia’s movers were professional, efficient and friendly. Renee in customer service was responsive and took the time to answer my questions. Highly recommend ????????

Ngozi Ngadi

I had a wonderful experience using Jia Jia. They were efficient with speed and time. Also handled the boxes and other stuff with care

Syed Ahmed

This is the 2nd. Time we booked them for moving. Very friendly professional staff and services. Well explained contact information for moving day. Rene` and Mary throughly explained the whole contact via email. Arrived on on time and took care of everything very systematically. Definitely recommend to anyone for their moving needs. Thank you and looking forward for our next move.

Jessica Pang

We needed a large 9 foot table moved to our basement. We had a few last minute changes that Jia Jia Moving was very helpful in accommodating. They disassembled the table, packaged it, and moved it into the basement for storage efficently and safely. Very impressed. Great value. Best quotation amongst 3 companies we called.

Namita Nijjar

Have used jia jia about 10 times in the last 5 years - they have exceeded my expectations every single time. Have always been on time, movers have been very professional, excellent customer service overall. I don’t even contact any other moving company for my needs!

Samantha C.

My husband and I hired Jia Jia for moving into a 1 bedroom apartment. The movers were professional, worked quickly and didn't damage any of my furniture. I'm so happy that I decided to go with Jia Jia. We have a lot of heavy furniture that we wouldn't have been able to move on our own.

Zenia Tarapore

They were fantastic and efficient! Great moving services and a good price compared to others. Would use again!

Gabriel Antonio

I had two movers come and help me this past Saturday and they were GREAT! I recently had a bad experience with another company, and these guys were the complete opposite. They arrived on time, they worked very efficiently. Never complained, and were very courteous and respectful. Small language barrier, but they understand everything you say. I would absolutely recommend them!

Pagan

2 men came for the relocation. Which went smoothly and efficiently-more than one could hope for-fast, reliable and professional. There was a slight mishap but was fixed. In such times, you can hope for a stairway to heaven but money is no longer a guarantee of safety no matter the hype-if accidents happen, you have to accept its a spring clean by the May Queen. This company takes responsibility for its actions and is reliable.

Shafique Alam

Timely, efficient, responsive movers. Pricing was easy to understand and follow up was good.

Fanny Lay

Very good in two days worked on pack, move and unpack for my parents age 85 & 87.Highly recommend to help senior moving.

Jia Shang

Jia Jia moving service was amazing. They came right on time and went right into work. We managed to moved into my new place within 3 hours. Amazing service. Would definitely use them again. Price is very fair.

Ivor Marks

Highly recommended - Professional service, Courteous and Very Efficient Movers.

Michael Ong

I've used thier services twice already and was impressed by the level of service given by thier customer service staff and moving people. I've had to reschedule my last move multiple times and they were very accommodating. They will have repeat business from me and certainly recommend to friends.

Adam Graham

Very fast movers! All items handled with care and the move went very well.

M

I called them to get a quote for a very last minute move and they returned my call quickly since they missed my original call. They were very polite and professional but unfortunately they didn’t have any availabilities for my last minute request (which I kind of expected anyway since I know it was last minute). Next time I need assistance with moving, I will definitely give JiaJia another call to inquire since they were friendly.

Jonny Archer

5 stars for hustle. The guys worked fast and were quite polite. However, I feel like it was at the expense of rushing and not caring for items. I had to say multiple times to please be careful. Furniture wasn't wrapped at all from what I could tell. I thought it was getting wrapped out of my view but when it arrived at the destination I saw otherwise. Luckily nothing big got major damage, but some light damage was done to both furniture items as well as the new house we moved into (walls hit, new stairs finish scraped with dolly due to too much weight and moving too quickly. Also an awkward moment when passing money over with mover fairly aggressively suggesting that customers pay a tip significantly higher than I was told on phone. I was going to be generous anyway, but didn't need the suggestion and witness while I filled out the figures.

Michael John Cruz

Fast and friendly staff. I’ve used them twice now and I’m very happy with the quality of their service.

Si Sun

Fact: 9800cad in total to transport my cargo from China to Canada while it took 5600cad to transport the same amount of cargo from Markham to Scarborough by Jiajia moving inc. Story: Had two 20 ft containers of construction material to unload and transport from their warehouse to Scarborough(around 10km per trip). Took the workers two days to complete (22 hours in total) which is ridiculously too long. Was charged 5600 dollars in total from my credit card of which 2800 dollars were charged even without my authorization. Spent two hours to argue with their manager whose name is Marian, but did not reach any agreement. All I was told was that they can charge me anyway without my signature because they had my credit card number. Their opinion was during the 20 hour they did not stop working so there is nothing wrong with charging me so many hours. However, in my opinion they are just not experienced enough to transport my cargo and therefore charging more than 200 dollars per hour is not reasonable. To be more specific they are not skillful enough in operating a forklift(even they asserted that the operator has 10 years' experience). Also they do not have proper equipments to do such job efficiently. I think they are just used to work slowly becuase they charge by hours. For example, very often the forklift operator would chat or make phone calls while driving the forklift extremely slowly(almost like crawling) even with noload on the forklift. I told them back in China, it only took the chinese operator half an hour to load each container while jiajia moving used 3.5 hours to just unload the same container. 6 times solwer is just ridiculous. However, their managet Marian were too arrogant to believe this fact. I regret that I did not record a video of how the chinses worker load the cargos back in China. I will for sure video tape how the chinese operator do their job and make a comparison video and post it here when i get a chance to proof my point. Pros: receptionists are nice(half a star). Completed the job safely when it was very hot and humid(one star). cons: Slow. They charge 200 dollars per hour+10%tip+travel time. I expect them to complete the job in 8~10 hours but it took them 22 hours! They are just so good at arguing with their clients, i would assume this is because their clients often complaint and they just Getting better and better at it. Conclusions: If have need transport service for you business avoid this business because they are not as professional or decent as their website describes. And You will feel like being rip off. 结论：如果有其他选项不推荐这家公司。

Julie Han

We’ve used Jia Jia for several moves and they have always done an outstanding job. Their service is reliable, quick and professional. I believe they go above and beyond. I highly recommend them.

Douglas Heung

Jia Jia International Moving did a great job of helping us with our small furniture move. Their team replied to our questions in a timely fashion and their team of movers were fast and efficient while being careful with our items. Thanks Jia Jia!

G S

Jia Jia Moving was affordable and very professional, I would highly recommend this company to anyone looking for a great moving company!

Melissa Hughes

The quote was very reasonable. They arrived on time, they were careful loading my stuff into the truck. They were fast, courteous and there were no hidden fees. Fantastic company, I would definitely use them again. Highly recommend.

John Kim

They worked very very slowly. Although my friend and I (We both are men) carried a lot together, the move took 6 hours (Total 7hours, There was also 1 hour additional traveling charge). I'll never use their service again.

Ajay K Gupta

The guys were well organized and efficient

Bimal Raj Krishnan Mani

Very professional people who were prompt in terms of completing the move.. They ensured to move all the fragile items with atmost responsibility..

Lev Glick

Arrived on time and were extremely efficient for our move. Prior to the move, all Jia Jia were very responsive and clear on the communication

zenifa loreen

Very pleased with these movers. Extremely professional, polite, and careful. Nothing was broken. Everything was packed super well, and they didn't hurt any walls or furniture. They worked efficiently, and were very courteous. I was really impressed with them and would not hesitate to recommend them to anyone....

Joyce Lau

Very fast at responding to emails and queries I had. The moving staff showed up on time and moved everything out in record time. Very professional and friendly

Jimmy Du

Absolutely amazing staff. Office staff were great in helping me select the best sized truck and movers needed for my job, without over selling. They were clear and concise on what to expect. The movers themselves were the most efficient and professional movers I've seen. Very careful with my furniture, and finished everything well ahead of the schedule I planned for myself. I've used them before, and I'll continue to use them in the future.

Jasbina

This was my second move with Jia Jia and goodness they are a pleasure to hire. One of the most professional businesses that I have ever encountered. I am so thankful for their existence.

Priya Nandrajog

Very professional with excellent pre-planning services. I have used Jia Jia Moving three separate times and each time their work ethic, expertise and attitude impressed me. There is no other team required to plan, pack, move you and your family.

Suez Yeh

efficient communications, experienced movers, highly recommended!!!

Jessica U

It was important we select a company that came on time since we were moving out of a condo and needed to book the elevator for a certain time frame. jia jia movers did not disappoint, they came right on time, maybe 3 minutes earlier. the movers worked very quickly to clear out the condo, grabbing as much as they could each trip, both workers worked well together, communicated, and even though they did things quickly, they were careful not to scratch the floors/walls or damage the item. They respected that the clock is ticking and we were paying by the hour. When they got to the new house they unloaded quickly. asking where each item belonged and delivering to each room. they disassembled the bed frame and put it back together, which was great. the only thing is each mattress or sofa cover costs extra, as other companies include many of these things as part of their cost, but in turn, they charge a little cheaper than other companies giving you a choice to only add on when needed. very good experience. thanks for the smooth move!!

Tonica Kombucha

This is the second move we have done with jia jia. They send advance instructions and options, show up on time and deliver quickly for a good price.

Jeremy Wong

Movers were early! Finished my entire move in around 4 hours without damaging anything. very efficient and well priced. Definitely recommended

Ivan Chow

I used Jia Jia in 2017 and had a great experience so I didn't hesitate to use their service again. The team is very personable, one of the movers recognized my apartment from the last move and we had a great rapport. They put a lot of care in handling your furniture and pay extra attention to items you ask them to (they moved my Noguchi coffee table that I didn't wrap with protective layers - glass top arrived flawlessly). The whole move took only 1.5 hours. I would use them again if needed and have on numerous occasions recommended Jia Jia to friends!

Stefan Radovanovic

The 3 guys came in and moved like a well choreographed team navigating the hallway bends and elevator with efficient precision. If you don't have a lot of stuff like me, they were able to move me from start to finish in 2.5hours including 30min travel time. We maybe filled up the 22 foot truck like 75%. The initial quote estimated 6 hours for my 2+1 condo to house, so you have to ballpark what you think it'll take for you. Regardless of what you are quoted I 100% recommend them, these guys were unbelievably fast, yet careful too.

Jerry Lo

I've used Jia Jia moving for more moves then I can remember. But every single time, they're efficient, professional, polite, respectful and take instruction well on where and how you want your things being moved organized. If you're looking for mover who is all the above and has extremely competitive rates, then look no further.

Shripad Karodi

So one of best choices if you are moving your house Office. They are really great with prices, but with move it's more than price you care about service. They have excellent people everyone was experienced and has been in that business for decades. I recently used them to move our office and they were excellent. Moving in downtown is alway a hassle with parking and tight spaces. They handled everything with ease. I strongly recommend them.

shari quintero

I've had nothing but nightmares with movers in the past. the moverswere late overcharged me broke my furniture. This company is by far the best . I was very nervous once the movers arrived but I felt at ease within minutes as I could see that they were quick efficient very careful not to damage any of my furniture. I've moved quite a bit recently I would definitely recommend these movers to anybody looking for trust worthy reliable company.

Candice Lam

I hired JiaJia for my move earlier this month. They crew arrived on time and was fast but careful with my stuff. They even helped me pack as I wasn't finished yet. Once we reached my new place, I directed them on where everything needed to go. They even put together my furniture. It was amazing!!! I could not he happier and would highly recommend them. I will definitely be calling th for my future moving needs. Renee was also great at communicating and quick to respond!

Gaurav Agarwal

No non sense moving, very professional and transparent dealing. Have used them always with our moving needs. With all the moving scams you hear about, good to have someone efficient and reliable in the city. Great work guys!

Terence Cheng

Fast, professional and very easy to communicate with.

Colin Seck

Excellent movers. They arrived a little late but were very fast and efficient. I was budgeting for 8 hours with 4 movers and they managed to get the job done in 4 hours with only 3 movers. Came in way under budget and everything was moved with no damage. I highly recommend these guys and if I ever move again, I'll be a repeat customer.

Sheena Ghelani

Jia jia movers were on time, finished our entire move in 3 hours with disassembly and assembly of our furniture! Would highly recommend them.

Edmond Lo

Crew members were polite and attentive to instructions. No surprise, everything went smoothly and as quoted. They were able to finish the move within a very tight timeline. The head of the moving team was a hardworking guy who was also a very good leader. The whole team worked efficiently and in great harmony. My contact at the office, Renee, was very friendly, pleasant and patient; also very clear and thorough in communication. The move overall was a very nice experience. I will not hesitate to use Jia Jia again. I also referred them to my friend who would be moving into the suite next to mine.

Alex Zakher

Our experience with Jia Jia Moving was nothing short of amazing. The movers showed up on time, worked efficiently and everything got moved carefully with no damage. Would happily refer them to my family and friends.

Paul Taravati

I have used this company 4-5 times in the past for all my personal and company moves, they are honest, reliable, careful and each and every time get the job done right. I highly recommend Jia Jia Moving for anyone looking for a good moving company!

Li Jenni

We had an amazing experience with Jia Jia Moving! The customer rep lady was friendly, professional, organized, efficient, and prepared everything we needed prior to the moving date. The moving staff were also trustworthy, and very pleasant to work with. They were extremely careful with all the stuff being moved, as well as the units we were moving out from/moving into. The lead moving staff literally told us not to worry about anything, and took care all the details—they made sure all the furniture/boxes/bags went into the correct floor and rooms. I can't say enough good things about my moving experience with Jia Jia. My husband and I wanted to personally thank Renee and the awesome moving staffs. We would definitely recommend Jia Jia Moving to anyone who's planning to move in future. Thank you again!

Mad Cow

Very fast, very careful. we have used them 3 times. Super professional.

Veronica W

Very fast and efficient. They moved my household.

Charlotte

Admin staff were professional, thorough, and transparent. I knew everything about how my moving day would go. The day of, movers arrived early and were very efficient between the 2 locations. The total for my 2 bed 2 bath was under $800, and it was no surprise because they gave me an accurate quote. Jiajia did not add any stress to my day. Would recommend and use again in the future! Thank you.

Aziz Kaderbhai

Great service. No complaints. I would use them again.

Joshua Mandell

Great company! Very friendly and helpful when I called to schedule my move. The movers were great and attentive! I would definitely use them again.

Oz Ziv

These guys don't waste time! Fast, efficient, and professional.

Signe Barlow

Used Jia Jia for a recent move and they were excellent - fast, efficient, polite and professional. Even when we got caught in a moving-day downpour! Thank you for everything.

Peter Mak

Fast and quick quoting system. All details were clearly laid out. Shopping around, their prices were the most competitive. Day of move, on time arrival and efficient movers.

Peter Higgins

Came early and worked hard, took care not to damage furniture or walls. Would defiantly use again

Amir Azhari

Great quality of work! It has been my second time working with this company and I am very happy with their punctuality and level of commitment in providing the best service possible! Very polite personnel

Ziren Lu

people is very skillful and careful to move things, friendly, good value.

Kyle White

This was our second move with Jia Jia. The team of three (George, Jason and Charlie) were as great as the previous group. We had added a few more items, including a 75” TV mounted to the wall. They were able to make quick work of everything we had boxed and disassembled ahead of time. The team came in and absolutely crushed this job. We ended up making two trips, a 10 minute trip between our new and old homes, which impacted the budget a little more than last time. Overall though the team was effective and efficient. No items were damaged and the 3 bedroom move (two trips) took about 6.5 hours. Thank you Jia Jia team for another excellent experience.

Don Miller

12 out 10 great!! This was my 3rd move w them They are amazing

MaryJane Strange

A co-worker confidently recommended Jia Jia International Moving Inc. to me when I was looking for a company to move my senior parents from Fort Erie to Stouffville. From office staff to moving professionals, everything about our experience was 5-star. Punctual, efficient and professional. I would highly recommend Jia Jia to anyone looking for a moving company and will use them myself in the future should I need a moving company. Thank you Jia Jia for make a stressful situation seamless and stress-free!!!

Zowie Mattey

Love these guys, use them everytime we move which has been 5 times in 5 years. They are always super professional and super fast, we moved a 4 bedroom house and set up in the new house within 4 hours. I would recommend this company always

Andrew Seminsky

We made the great choice of using Jia Jia for our recent move. They were prompt, professional and got the job done quickly without cutting corners. We were extremely satisfied, and I would recommend them to anyone looking for help with an upcoming move!

Likhith Areekkal

Excellent. Here are the reason why I think they are excellent: 1. Johnson and Kevin from Jia Jia were at our door steps on time at 9:00 A.M. 2. As soon as they arrived, they explained the terms and conditions that I was supposed to sign on. 3. Within 10 to 15 minutes of arrival they started loading the truck. 4. Every item was carefully handled. 5. Once the truck was loaded they headed to the new location. 6. They reached the new location within the normal driving time. 7. The unloading, again was done carefully and efficiently. 8. They helped us move heavy items within the house. 9. No broken or missing items. Teresa who handles the phone calls / booking was very helpful in explain the rates, availability, truck size etc. If I have to move again, yes, without a second thought, I will call them.

Paul Caggianiello

Great pricing and superb service

Francis Siu Chock

Great team of movers. Friendly, very efficient and courteous. Would certainly use Jia Jia again and definitely recommend them for any size move.

Sue Costa

Very friendly and courteous movers, they were quick and efficient with our move.

Anthony Sutton

Karen is very friendly, Good price. Move went smoothly. Would use them again.

Soroush Toloue

Terrible people and company!!! DO NOT DEAL WITH THESE GUYS!!!! They waited until all my stuff was on the truck and then asked for more money! They want to make sure you will lose you elevator booking so they delay everything and ask for more money when all your belongings are in their truck! They made me go to the ATM to pay them with cash, otherwise they said they would not unload my belongings!!!! This is a classic extortionist technique! These guys are criminals.

Evdokia Flook

Jia Jia is great! We used their moving service twice. The movers are fast, efficient, professional, respectful, and communicated with us throughout the process, so there would be no misunderstandings. The company was upfront and detailed about pricing. The service was worth every penny! I would recommend them to anyone planning a move.

Jimmy Chang

From office booking to their movers Very responsive, itemize all items and charges Movers arrived on time, Very professional Movers keep you updated ,once they leave the premises Have use them on few occasions Will definitely recommend

Byron A GUY

(Translated) I moved to a 15-minute drive away in Toronto, and charged me a two-hour drive fee. The journey fee is as expensive as the labor cost of moving. The fuel fee is charged if the journey fee is charged. There are as many things as I do, and friends who are as close as moving only cost me less than half of the cost. $400 VS $1000 The mover's appearance of leaning on the old and selling the old makes me uncomfortable, and I have to say a few words when I ask where the money is spent. Not recommended. Only used by paratroopers. (Original) 我就搬家去15分钟车程的地方，就在多伦多市内，收了我两个小时车程费，这车程费还和搬家的人工费一样贵，车程费收了还收油费。 东西跟我一样多，搬家一样近的朋友搬家只花了我一半都不到的费用。 $400 VS $1000 搬家师傅一副倚老卖老的样子让我不适, 我问清楚钱花在哪了都要说我两句。 Not recommended. 伞兵才用。

Q C

(Translated) I used jiajia moving when I moved this time. There is a 3 hour charge for the 2 hour usage fee. I didn't move much, so I used it for two hours and paid the basic fee for three hours. The people working were sincere. I use it for two hours and it costs around $350. (Original) 이번에 이사가면서 jiajia moving 이용했어요. 두시간 이용료에 3시간 charge 합니다. 저는 이사짐이 별로 없어서 두시간 이용하고 기본료 3시간 냈구요. 일하시는분들 성실했어요. 두시간이용하고 350불정도 여튼 비싸요.

Nalini Sen

Jia Jia was efficient, professional and on time. We have used this moving company twice already and they will be our first choice again in the future.

Lisa Pritchard

This is my first experience using a professional moving company and I am so pleased to say that the staff at Jia Jia met or exceeded my every expectation. They are friendly, courteous, professional and honest...not to mention a HUGE help!!! The movers made sure that my larger furniture items made it safely into my new living space without even having to take it apart. They work quickly and safely while seeking your input on everything in order to ensure your satisfaction. I will 100% be using Jia Jia again during my future moves. Thank you so much!!!

Michelle Conlon

My mom used their services for moving in April. They were very professional, friendly and courteous. They were on time and worked carefully but quickly. I would recommend them for sure!

Ben M

The customer service was very responsive and professional, The Jia Jia movers were extremely professional and efficient very careful with our stuffs (nothing was scratched or damaged) We were extremely satisfied, and I would recommend Jia Jia Moving Inc. to anyone looking for help with an upcoming move!

Oleg Mironov

Jia Jia Moving are the best movers among a number of moving companies I have used over the years. This was the second time I used their services, and for the second time I was very pleased with the quality of services they provided. The movers were very punctual and right on time. They were very organized, friendly, respectful, wasted no time. They were respectful, they were very mindful and handled my stuff very carefully. They were respectful careful about the property I moved out and to. They used floor covers to not damage/smudge the floors. No damage to either my staff or property at all. They got to my destination ahead of me. My move went way faster and way better organized than I could expect. My long distance move was just a breeze! thanks to them! Having previous positive experience with them, I expected a hassle-free move, but this was way better and faster than I could expect. They are very reliable, competent, and likeable. Five stars to them. Thank you guys! ????

Ramin Tarafdar

Just Perfect.

sepi farrahi

Hi, I am writing this review to share my experience and giving you a heads up. I had moving with this company and the mover guy borrow some tools and never return them. I followed up with the company, after a month they sent me back some tools but they are not the same at all. I gave up and not going to follow up with them no more, but NEVER EVER again will call this company and suggest them to anyone.

JC

Easy to coordinate, great service and professional would highly recommend.

Alex Cho

Amazing service, very quick and efficient!

James Kim

Jia Jia Moving and their team did a great job in helping us move. Quality movers who are keen on the details and ensure no damage. Very fast as well and reasonably priced!

Johnny Jiang

Nice price and great services!

Godsgraceish

I used this company to move on Monday, April 30th. After they moved my belongings into my new place, and they left I noticed the damages to my couches and computer chair. Please see pictures. They also started charging me from the moment they pulled up to my building and not from the moment they came to my condo to meet me and assess what they were moving. That is robbery. If you want movers who won’t damage your belongings and cost you more money then the move to replace your belongings, please go elsewhere!

Nadia Kazmie

I’ve moved 5 times in the last 7 years and this is the company I would use again. Prompt, professional, and hard working. My downtown Toronto building was particularly difficult to move from, but they managed well.

Nimish

I hired Jia Jia to help me move from Toronto to Barrie and was very happy with their service. They were quick and efficient, showed up on time and were courteous. Would definitely use them again.

Jim Joseph

Thank you Jia Jia for your excellent service & dedicated professionals. Movers arrived on time, spend all their time to load & unload. We completed in record time.

Mr H

Movers showed up on time and went straight to work. All furniture and boxes were handled with care. I was given explanation on all charges on the bill and given opportunity to check if all things were allocated to the correct room before their departure. Would highly recommend.

Steve T

Front office was helpful and informative. The movers were on time and they were efficient and careful about moving furniture.

Jordan Singer

Jia Jia’s service was friendly, caring and efficient. The movers were extremely helpful, positive and thoroughly professional. Overall, Jia Jia’s service was outstanding!

Zoe Hawkes

They helped me move from my condo to my new home. Very professional both at their office and their movers. They are very quick and don't mess around, all of my items arrived quickly and safely. They even offered us tools to disassemble our bed so they could move it for us, as we were initially going to move it ourselves. Their prices are very reasonable, would definitely recommend to friends/family who are moving

Serge Portnoy

Excellent service - punctual and professional

CJFE Ma

Would highly recommend Jia Jia to anyone who has a move coming up. They arrived when they said they would, were respectful of the furniture and fragile items and hustled the entire time it took to move. Although it took longer than the original quote there was never a point at which I thought they could be working harder or faster. Happy to have professionals do the job and not feel taken advantage of. Will definitely use in future and refer to family and friends!

Sharon Woolcock

The movers were organized and very efficient and fast all while ensuring that my property wasn’t damaged. I would definitely recommend them.

Eric Hon

They were punctual and professional. They did not stop or take any breaks even I've allowed them to. Comparing to other moving companies I've used; they didn't waste time and was great with their attitude. I will recommend you guys to my family and friends. Thank you.

Micheline Handy

fast and professional

glenn dsouza

Truly amazing experience. The team arrived on time, ensured that everything was handled with care and also completed the job within the given timeframe. A shout out to Renee who was excellent in coordinating and giving all the required info.

Crystal Zhang

The movers worked very quickly to meet the booking times we had for the service elevators. They were polite and respectful of all our items; nothing was damaged (items or the homes). The fees were competitive and affordable, especially for a small move for a senior.

samir shah

Guys did very good job,took good care of all stuff, nothing broken or damaged,and on time.

shakti singh

I've used Jia Jia movers before (recommended by a friend) and will always use them should I need to move again. They are extremely professional, experienced, efficient, trustworthy and do a phenomenal job! Exemplary in every way and I honestly cannot say enough good things about them to do them justice. I would highly recommend this company to anyone who is searching and can confidently say you will not be disappointed.

Parisa Gharegozlo

Do not book with Jia Jia moving. The movers are so slow. It took them 2.5 hours to load and 4.5 hours to unload the same stuff. I don't understand why would it take double the time to unload what they loaded themselves. So for a small appartment I paid for 7 hours of work and 1 hour of travel time. I'm wondering how long would they take to do a house. They also broke my dresser's mirror and its been 3 weeks I'm calling and emaling them but nobody resposes back. Every time I contact them they would say we will look into it and get back to you in a week.

Joshua Goldberg

I have used them several times and they are always amazing and very good value, excellent quality, reliable and Professional. The best movers in Toronto imo.

Rachel D.

The movers were punctual and worked quickly. They were very careful with our things (nothing was damaged or scratched) and considerate about moving them into the correct location in our home. We were very happy with the service and would use them again.

Robert Walker

Jia Jia was referred to us by a friend, and they lived up to their reputation. They work very efficiently and are very punctual. No games with payment or wasting time, everything is very straightforward. We would definitely use them again.

Helen Hayward

Jia Jia moved contents of our house to storage as part of moving process. They were timely, professional, courteous and reasonable. We will be using them again for our final move next month. Highly recommended.

Jason Kwan

Jia Jia was a pleasure to work with! They arrived early and got right down to business. They work extremely efficiently and are very careful not to damage anything. We heard good things about them from several friends who have used their services in the past, and now we will be the ones to recommend their services to anyone else looking to move homes! Friendly, quick, and reasonably priced!

Aconca Gua

Fast and reasonable rates.

Ryan V

Jia Jia came recommended from a friend. I plan to use them again. I did my research and their price is definitely competitive, possibly the best value of the 5 star options, and the guys on my move were as good as any movers I've had - fast, careful, adaptable.

Victoria Arthur

The movers arrived on time,wore masks & explained how they would move everything.We were in a condo on a high floor & they were very careful & nothing was damaged.Once we arrived at the new condo they were very helpful putting furniture where we asked.I would definitely recommend this company!

Prasad Chandra

Professional movers. Arrived on a timely basis, was efficient with the packing and moving. Did a good job overall.

Toni Cassano

great service and friendly movers Used them a few times and will continue using them Highly recommended

Dana Wong

Jiajia moving company was very professional and prompt to address any changes in plans. They were able to accommodate multiple pick up/ drop off locations and helped our move go as smoothly as possible. The movers were team-oriented, quick, and efficient. I had a positive overall experience and would work with jia jia movers again.

Katrina Fong Ying

Great service, an amazing team!

Shane Miyama

Can't say enough about how good our experience was moving from our condo to a house (both in Toronto). The two gentlemen were professional, pleasant to deal with and hustled. My wife and I highly recommend Jia Jia. They also took the time to walk us through the best way to get large items up and down stairs. We use them again.

Jessica Ban

Fast and Great service!

Crystal Mak

I have used Jia Jia twice and both times they were professional, very quick and careful with our items. They have moved for me both for an apartment and an office. I didn't have to lift a finger, simply gave instructions and they followed efficiently.

Ashley Yiu

Efficient and careful movers.

M Lim

Very professional, efficient, honest and all of our items were handled with care. No broken glass, no scratches. If I could give them 6 stars I would! Great work! Definitely recommend!!!

Kenny Chung pak chung

Service was good but little pricey,if I dont get cheaper then maybe I would hire them again

Vivian Huang

We had 2 professional movers nice and quick, came with a smile and work through a power failure to help us moved from a condo to a house this was also done through severe rains n winds. I will highly recommend the company n will definitely use them again :)

Jackie Barrett

I highly recommend Jia Jia International Moving!! The movers were on time, very professional, and very efficient. They took the time to properly wrap my furniture so there were no damages and were upfront about all costs. Great service!

Paul Singh

I had a great experience moving out of a condo during the rapid downtown exodus during COVID-19. Jia Jia IM was very responsive for a quote and the estimate was the final price. The movers arrived early on the day and wore masks. They even finished early and were very efficient. I went the credit card route for both deposit and final balance and no surprises. I would totally recommend them.

William Dang

Jia Jia embodies everything that you want out of a mover: Punctual, communicative, efficient and always keeping the customer informed about the moving process. I would definitely seek their services again.

K K

We have been using Jia Jia for moving since 2012. We couldn't have asked for better movers. They are always fast and efficient doing the move. This was our 4th move with them. We recommend Jia Jia to all of our friends when they need a moving company. Thank you Jia Jia.

Veny L

Second time using this company for personal moves. Very punctual, careful, and efficient moving. The pricing is clear and confirmed the day before move. Email responses are fairly quick as well. The movers were very efficient and smart in moving the furniture - finished well ahead of the minimum hours required for our house. My first experience was with a condo move which will take a lot longer due to the elevators slowing it down.

Mike Mak

Super professional and efficient!

Susan Ng

From the first moment I placed a call (Teresa was super friendly, thorough and reassuring) to her confirmation the day before my move (she calmed my nerves and assured nothing was amiss) to the 4 friendly crew of movers with Jonson as lead... we had 3 floors of boxes and furniture carefully and efficiently moved into their truck and our garage, and things into the new place under 4 hours! They worked quickly with zero time wasted, and also took 2 pieces of furniture to my parents place in good time! We are renovating our current home so we needed to move out but we will be sure to call them back when we need to move again!! 110% recommend!! A huge thank you once again Jia Jia! So professional and easy to work with!! ????????????

Teisel Bonne

Have used them twice now. Very fast, fair prices, and no damaged goods. 10/10

Jenn Olijnyk

This is the second time I've used Jia Jia movers. They are just stellar. They offered options as to the number of movers and van size, so you could choose how you wanted to do your move. They were incredibly efficient and conscientious, and provided us with options when some of our bigger items reached the house. They were also great with wearing masks the whole time they were around (we did , too, of course). I would definitely use them again.

Francis Y LU

Quickly responding, professional and efficient

Shannon Levy

I used them for residential move, to a new home. Overall, I was very happy with their service, professionalism, and speed. They were very respectful and hard-working. And I would hire them again if I needed really good movers. If I was to offer any constructive feedback it would be this: 1. When booking I didn’t know that they would go into overtime and charge more at 5pm. I understand why. However, if I knew in advance I would have chosen an earlier start time. 2. When booking I was not aware of extra charges for each set of stairs in the house. Again, acceptable. However, I was given no notice of this until when they showed up that day.

Natalia Doronina

Great experience - definitely would recommend to a friend

jay416998

Excellent service

Jeff Yue

George and his team were quick and responsive. Not only moving my stuff to the right place. They even moved my existing furniture around in my new house when I requested.

Mark Di Luca

I have moved 4 times and this was the worst, The crew was completely unskilled. First movers I had who couldn't even put a mattressframe together. They caused damage and offered a $50 gas coupon. My only recommendation is do not use these people

Chung Lee

Very happy with their service ,highly recommended

Maria Siciliano

I will definitely use Jia Jia Moving again & recommend them to others 100%! They were quick, organized, friendly, courteous & even boxed some things for me last minute.

Mike T.

They broke all our furniture and they force you pay tips when you book with them over the phone. The movers tried to charge us tips again even though we told them the office already charged us. They were not happy at all, rude and did not take responsibility for breaking our stuff.

Alden Greenhouse

We used Jia Jia for a local move and they were fantastic. Responsive in booking, showed up on time, and were careful and quick when moving our house. We would be happy to use them again!

John Lee

Very efficient, friendly and good value. Extremely satisfied with the move.

Jane Francis

This is my second move with Jia Jia. Both moves have been a great experience. They are very professional, quick and efficient. They work hard and take care not to damage anything. I will call them again if I move. I would definitely recommend them to family and friends.

Feral Dream

A+++ on all acounts. Used Jia Jia for the 4the time last month (I move around a lot) and they are still as good as the first time around. Professional, fast, careful and did I say fast? They got the whole thing done in less than half the time I had booked for my move. excellent service as always.

Joe Bembridge

Moving crew showed up on time and ready to go! They were efficient and wrapped up a lot quicker than I expected. I would recommend them.

KEVIN WANG

easy going. you got what you paid for.

Daniel Choi

If you're looking for movers who are efficient and professional then these folks are the best people to reach out to. I called Renee based on recommendations from the folks who staged our home and could not be more impressed with the work they do. Please note that from a cost perspective they are very competitive. They are very clear on breaking down any additional costs upfront and gives the customer the ability to choose what they want. I see this as transparent pricing, instead of them baking these costs for every customer whether they need it or not. Because I had some issues with closing they did have to come back the following day, and I had no issues with my items being missing or condition. I can't thank them enough for being the reliable ones during my move. :)

Dawn Yang

I used them for my moving yesterday. They did an excellent job, very efficient and professional. Highly recommended!

Rowina Kwok

The movers was very quick in getting all the furnitures and pieces into the truck. They were very careful with the furnitures and the walls. Not a single dent or scratches on the furnitures and walls. Definitely recommend to friends and family for future moves

Andre DaCosta

Movers were amazing! Fast and friendly.

Yuna Han

Have used their service for many years now. Always on time and movers are very quick, professional and efficient with their work. The price is reasonable and transparent upfront so I would highly recommend their service if anyone plans to move!

Shamik Sengupta

Very professional and highly recommended. I’ve used Jia Jia for moving six times over a period of nine years, and every time the move was done quickly, courteously and carefully. During several moves, the two movers disassembled large furniture in my home, moved it, and even helped me take large items to a recycling area beside my building. The two men worked quickly and continuously for two hours without taking even a 2 minute break. The cost incurred was not inexpensive but it was as per initial quotation. The stair fee was very reasonably priced. Overall, the high quality of service and courteous efficiency made the costs really worth it. This is undoubtedly the best moving company in Canada.

Justin Song

Jia Jia was excellent from start to finish. Renee was very helpful in answering all our questions and even facilitating a rather short notice move-date change request. The team that came over was quick, professional and in good spirit, despite the terrible weather. All in all, one of the smoothest moves I've had. Will definitely be back.

Mahtab Kohan

I use this company several years I really like them very organized and professional and on time and also never been my furniture damaged They know their job .

Jesse Carvalho

Excellent service, professional handling and courteous dealing. Couldn't ask for more!

Johnathan Chan

I hired this company for my clients and they did not disappoint. They were on time, professional and hard working. Would definitely use again and recommend to anyone looking for movers. Thank you Jia Jia team!

Angel Collins

Have used Jia Jia in all our moves, never disappoint, the very best in the business.

j jjj

We were a repeat customer of Jia Jia, but the recent experience was completely disappointing. When booking our move with the company, we provided a list of key furniture in our email communication for the move. On the move day, one small piece of furniture in the apartment that was indicated in the email was left behind. Since we also had stuffs in the storage room for the move, when we took the movers to the storage room, we didn't notice that piece of furniture was left behind. We only realized this after the movers finished the unload and left. We called the emergency number less than 5 mins after the movers left, and explained the situation to Lauren. Given that we finished the move less than 3 hours we paid for, we paid for a bit extra for the service charge as they rounded up the charge, and we paid for travel time charge of 45 mins each way while it takes less than 20 mins, we hope the movers could quickly pick up that one piece of furniture out of courtesy since it is less than 10 mins away. Instead, Lauren insisted that it was our fault of not noticing that piece of furniture being left behind and that we should continue to pay for the movers if we wanted them to go pick it up. Yes, we didn't notice that until they unloaded, but isn't it also the movers' shared responsibility as we provided a list of key items? Even if it was completely our fault, for a small piece of furniture less than 10 mins away, with all the extra moving time, travel time and gratitude we already paid for and as a repeat customer, other companies would have no problem in helping out of courtesy. Besides when they unloaded, they did a poor job in covering our carpeted area as the plastic cover sheet they used was too narrow, and we had no problem in paying what they asked for. Instead, Lauren kept challenging us why we asked for a free service (which was ridiculous given what we paid) and it was our fault. We decided if we had to pay for picking up that small piece of furniture, we would rather pay someone else instead of Jia Jia. We ended up paying other company a small fee for picking up the furniture. We will never use Jia Jia again. Our reply to Jia Jia's response: To be clear here - your movers didn't confirm or check with us if anything was left behind. Otherwise, how did we miss that piece of furniture? We called you right after the movers left, less than 5 mins. Did we call you at the end of the day or the next day? As we mentioned above, the move was done less than 3 hours we paid for, and you charged the travel time of doubling the time needed each way (so you imagine it adds up for a round trip), did we ask to pay for the exact time you traveled and you moved? So it is completely ok for a customer to overpay you, and it is not ok for you to spend a few more mins to pick up ONE piece of furniture literally less than 10 mins away? Why shall we continue to pay you given that we already paid more than we needed to and it was shared responsibility of both parties? Yes, I was frustrated with your staff because your staff, specifically Lauren, didn't care all of these and kept saying "it is your fault, it is your fault...". Instead of making efforts to help your customer given that the move was shared responsibility of both parties, all you cared about was to point your finger and how much you got paid. Your reply further confirms exactly what we encountered on the move day, continuing to point finger and only caring about how much you get paid instead of customer experience.

Alana Bentley

Both movers were on time and very professional - did a great job and were speedy. Would recommend and use again on a future move.

Maggie Chan

Office staff professional, but movers are horrible. Our walls and door frame were scratched, furnitures were mostly scratched, not all furnitures were wrapped before moving, so they dropped our dresser drawer and blamed us for getting upset. Movers were slow, we had other movers in the past that were much more gentle with our furniture and more efficient. At the end of the day, we gave the movers tips, but they counted the cash in front of us and demanded we give more. Absolutely unacceptable. I'd never recommend anyone using this company. We saw good ratings so we went with this company, but we regretted. It had been the worst move we've had ever experienced.

Dorothy Tsui

We asked Jia Jia to help with relocating my client’s retail shop. Everything from start to finish was smooth and efficient, from the initial quoting process to moving day. They were organized and quick. Would highly recommend to anyone who needs any commercial move.

Elizabeth Nelson

I would certainly use this moving company again. From getting a quote for the service to the end of the service, Jia Jia remained professional and friendly. Thank you very much for your hard work and for making my move pleasant. E. Nelson

Bill Tong

Very professional and courteous service

Sameer Merchant

Jia Jia Moving was very professional through-out the process and provided great service for a reasonable price. I live in downtown Toronto so there was a travel fee included in the overall price of the move, but even still, it was cheaper than the moving companies based in downtown Toronto that I received quotes from. The representative on the phone was very helpful in ensuring I got the right sized truck and explaining the whole process. On the day of the move, the movers that came to do the job were very fast and friendly and even helped disassemble my furniture. I wouldn't hesitate to use them again - thank you Jia Jia!

Alisha Tharani

I’ve used Jia Jia twice now for my moves, and they are amazing. They show up on time and are very efficient and professional. Both times I’ve used them, the guys are flexible and adaptable. I would highly recommend them to anyone. The team that does the booking is also amazing, and ensure all the details are confirmed in advance.

Nino Wijangco

Moved from a condo to another condo in downtown Toronto, so timing was pretty tight with both booking elevators (condos were only 7 mins apart by car). They were a bit late, due to morning rush hour traffic, but billing started when they arrived, and they worked hard to make up time, and at end, they finished offloading last item right in time before the next residents had the elevator booked for their use. I have used them previously, and also have referred other family/friends, who all agree the service was good for their work and their price.

Ashley Ruta

We have used them 5 times so far. They are the best!!!

winkie ye

I used few times with Jiajia moving. All workers are nice and work really really hard. Very good experience with them. Highly recommend:)

Arezou Nooranipour

I hired them for my move from uptown to downtown Toronto. They were right on time, quick, efficient and with absolutely no damage to my stuff. Their rates are also fair. I would hire them for my next move.

Trueblue2102

I have been using Jia Jia moving for last 7 to 8 years. This one is the Best moving company in GTA. Very punctual, reliable and helpful service.

Kathy Razin

One of the best moving company in GTA. Amazing staff, very professional, friendly, caring and responsible. Strongly recommended

Esther Piesco

Used them twice, have not been disappointed. Recently moved from Toronto to London and the total time for loading, travel time and unloading was around 5 hours. The movers came on time and worked very quickly. Our new place has narrow stairs, the movers were very careful to not damage our walls or furniture when bringing everything in. Definitely recommend them to anyone. Price is hard to beat as well!

Liza Morrison

Jia Jia International Moving Inc was awesome. On time, polite, super-efficient and professional. I highly recommend them!

Rob Dubiner

I found Jia Jia on the internet, to move some equipment and l found them to be fast, efficient and courteous. They were reasonably priced and l will use them again. Rob Ford Machinery Supply

Vikram G

The team was punctual, fast. I would use them again.

Meraj Shah

Good work, fast and efficient. Reasonable prices as well.

Shi Xu

So efficient

Megha M

Thank you for the great service.The movers were fast efficient and very careful with all the stuff.

Willie Nahri

George in particular was very helpful, professional and informative

coco w

Efficient, professional and on time.

Johnny Ing

The company was very responsive and professional from start to finish. The rates were very reasonable, they were very detailed with information provided over the phone. They made recommendations based on the size and distance of the move which was pretty accurate the day of. The movers were courteous, and careful with the furniture. And they were reasonable keeping the floors from getting too dirty given it had snowed heavily and there was salt and gravel leading up to the house. All in all I highly recommend them and would definitely use them again.

Kaylee H

With Jia Jia, moving becomes something much more enjoyable than what I had imaged. Highly recommended!

Carmen Miranda

Reliable, punctual, careful, and professional. We have used their services 4 or 5 times in the past 12 years around Toronto and GTA and highly recommend them :)

Sarah Taluy

Great service, friendly movers!

yingjiu jin

Moving from a 3 bed rooms home to a new location in Markham. The worker came just at scheduled time, they handled everything right and quickly, finished moving in 3 hours. Not any problem. Happy with the service, will use the service again in the future.

Allan Hu

Professional and reliable. Would definitely use this company again.

Paulina Stratiy

Fantastic service by Tom and George from Jia Jia who moved us from condo and house to a new house. They were super careful with our stuff and the property, respectful, efficient and company rented reusable wardrobe boxes are the best for moving your entire closet!

Vitale

They were quick, and efficient. Polite, and took great care of all my stuff. They worked fast.

G man

My Mom’s move went great! These guys are great, and affordable. Much better than some of the others we’ve used.

Oxana Smirnova

It was really stressful time for me. Thank you Jia Jia for your incredibly fast and accurate service.

Wendy Choi

I've used Jia Jia both times that I've moved in the past 2 years in downtown Toronto, and have been extremely satisfied each time. The Jia Jia movers who came to help me with my move were extremely professional and efficient. They came on time and moved everything very quickly with care. They also helped me disassemble/reassemble big furniture for the move. Their customer service was also speedy and great to deal with. I highly recommend them!!

Modern Microgreens

I’m not one to leave reviews unless the services or product or either awful or exceptional. In this case, they were beyond exceptional. They made a big move effortless and stress free. I couldn’t thank these guys enough. They didn’t want us to touch anything, moved a large house, the one tiny thing I touched, I damaged my wall, everything they touched made it without incident. Not a scrape, scratch, or problem. Thank you Jia Jia! What a great group!

Gloria F

We had a very good experience with Jia Jia. They are professional and reliable.

Audrey Walton

This place was fantastic. The price was much lower than the other two quotes I got, and they did a wonderful job, and they were available when other companies were already fully booked. I hope not to move again for many years, but if I do, I will definitely come back to these guys first.

shar d

We used them for a move today and simply amazing!!!!! We have moved in the past but they were really fast and efficient. They worked non-stop and made our move really smooth and stress free. Really recommend them.

Rishi Kumar

Very punctual and efficient movers. Ours was a big move, and all three movers were excellent at packing and moving all items. No item was damaged. Thank you very much Jia Jia and a bigger thank you to the 3 movers. Your efforts are much appreciated. ???????? Highly recommended to everyone ????

Ateeq Bandukda

very professional and very good.

Shellie Mallon

We used them to move from one house to another. They were on time, and very respectful of our stuff and space. Would use again for sure.

HP shah

THEY ARE AWESOME! TWO YOUNG GUYS SHOWED UP RIGHT ON TIME...DID IT EVERYTHING FAST..FROM TWO PICK UP LOCATION IN TORONTO TO BRAMPTON IN JUST 3.5 HOURS...AMAZING JOB... REALLY IMPRESSED....AND VERY COST EFFECTIVE.

Vigneshkumar A J

Their pricing is bit weird. They charge you for driving between their location to your place and again from your new place to their office. Also, the two guys who came for moving were careless about the stuff. They tried to break my printer - who would put the printer at the bottom of a dolly and stack everything else on top of it ? Also they had proper belts for tying sofa and rugs but they simply used duct tape for everything. Ended up paying nearly $450 just to move between two small 2-bedroom condos within the same city.

Martin Hastings

I've now moved five or six times with Jia Jia (yeah, I've moved a lot). The movers have always been incredibly hard-working and the price is extremely reasonable.

M H

Good overall service. Pricing structure is clearly listed, except the price is quite expensive and they don't give you any returning customer discount(which is very disappointing).

Sarah Langer

Everyone was really nice and professional moving my grandfather. They are super efficient too! They are still in the process of moving right now but they've far exceeded my expectations already. :)

Gunjan

Very fast, punctual and reasonably priced Movers ! Will use them again !

Peg S

Fast and reliable moving company

Grace Wong

They sent two guys to help with my move. They were on time, careful and skillful to maneuver the sofa going up to the stairs. No damage to walls or flooring. They only took a 5-minute break when I insisted. Pricing quote is very transparent, no unexpected charges.

Ankush Sharma

Overall good and professional experience. The only thing I didn't like was that last minute extra charges that I was charged during the move day which were not part of initial quote even though the shipping conditions weren't different from the one discussed during the quoting.

Rohan Mehta

Great movers. Super professional and they’re a greater value than most movers out there. They make a stressful move so much easier.

Maria M

Very efficient

Shiva Bhaskara

3rd time used Jia Jia and still has good as first time.

Ray Ho

Jia Jia moving impressed me with their professional and efficient moving. Jia Jia moving was recommended to me by my friend. I emailed them to get the quote and clarify some questions. Their response was prompt and in detail. On moving day, their 2 staffs arrived on time. It’s a difficult time for all of us due to COVID pandemic. Their staffs showed their professionalism, set everything in order and moved efficiently. When they were moving the furnitures into my new place, I can tell their every move was careful to avoid touch/scratch on wall and floor. And they confirmed with me before putting everything in place where I want. After moving, they provided the invoice detailed in moving time and the amount I need to pay. The moving time & cost was right within what I estimated. I’m so happy that I picked Jia Jia moving. It’s a joy experience of moving during this difficult time. I highly recommend Jia Jia moving.

Pat

This is the third time I've used Jia Jia for moving. Twice for my daughter moving to condos and this time for me moving from a 5 bedroom home to a three bedroom home. They are very flexible and careful when moving things which is great. They take apart the bed frames and put them back together at the final destination. We also had to make and additional stop to clean out a locker I had rented. They are hard working and I would definitely use them again.

Dimitri Katotakis

Had a great experience with the move, very easy to schedule, very polite, and pretty great price. The that I received was pretty experienced and very capable of handling all of the materials. A definite recommendation from me.

Yatin Chadha

We have used jia jia twice now. High quality professional service and unbeatable price. I won’t use anyone else.

Lindsay Kannegiesser

I used this company in July 2021 for a move from a 1 bedroom downtown to a townhouse in Etobicoke. 5 star experience every step of the way! Booking process was smooth and I was given a clear, itemized quote that was completely accurate. Reasonably priced and no hidden fees. Movers showed up on time (a few minutes early, actually!) and handled the move efficiently - they were quick but careful, polite and professional. There were a ton of stairs at my new place and they hauled everything up without complaint. I will definitely use them again in the future and would recommend them to anyone I know!

PMG

Very professional team helped move heavy items. Friendly staff.

Joanne Wong

We had a 3 person crew. They were fast and efficient. Did what we needed and within the time line of under 3 hours. The crew were very friendly.

Amir Memartoluie

I was impressed by the quality of the service and their professionalism. They are definitely my to-go guys for moving from this point onward.

Samira Bullock

This is the second time I am using this company for a move. The first time was flawless. The second time, well that was this July 2021 and this was a different story. I was overall Ok with the move despite it being very rushed and all my items were just dumped in the garage and front foyer of the new house. A few days later I noticed that my massage chair was broken. When I took pictures and emailed them explaining that this was a new chair for my disabled mother and I really needed someone to fix this their response was go through the warranty from the company that you bought your chair from they should cover at a reduced rate and they will give me a $100 ESSO gift card instead. I am furious. I get mistakes and accidents happen, but for you to not take accountability for your mistakes is what makes you different from a reputable company and just another money making organization. In my last email yesterday, I have given them another chance to make this right and to come fix this. I will update this with their response. Please be warned before booking this company seriously. I am very disappointed that they feel the need to give me 200 reasons as to why they will not pay for this including the movers saying first they took this chair from the garage so it may have been broken ( it was never in the garage, it was in a office room in the house) and also how their insurance would only cover $90 to help repair the chair. In the middle of a pandemic and also to a person with serious disabilities, I am not sure who they sleep at night, but must be cozy with all the money they are taking. Sam B Durham Ont.

Guylaine Frechette

Best moving company. My 3rd time using them. No hidden fees. Professional and fast Very satisfied

Loria Day

Very good service, upfront pricing, friendly and knowledgeable staff. Will probly use again if the need arise.

Tamara Cheng

I used Jia Jia for my recent move and they were super efficient and professional. They got the job done so quickly and seamlessly and their rate is very competitive. Thank you so much! I will definitely recommend their services to everyone needing to move.