Here you will be able to see the opinions of real people who purchased the products of Hercules Moving Company Inc (Moving Company) in the area of Argentia (Canada).
Right now the firm has a rating of 4.4 over 5 and that score was based on 127 reviews.
You must have seen that its rating is very high, and it is based on a very large number of feddbacks, so we may say that the assessment is quite reliable. If there are many people who bothered to rate when they've done well with the service, it works.
As you know, we do not usually bother to set scores when these are positive and we usually do it only if we have had a problem or incidence...
This Moving Company is classified in the category of Mover.
On Tues Feb 4th I moved from one location to another in keswick ont and utilized Hercules Moving company for the first time. If I could give more then 5 stars I would. First I set up all details with Anna from the office she was courteous and so very helpful and friendly. She set up the move and Thomas and his crew of three other men arrived a few minutes early on the big day. They were very punctual, friendly and extremely efficient and professional. These amazing men went above and beyond throughout the full move. Both locations had a great amount of stairs and they quickly and safely moved all of our precious possessions. And there was a great deal of heavy furniture which they moved with ease up and down many stairs, they were incredible. This moving crew was one of the best I have ever come across. They worked so hard and were so careful with all the furniture, they truly went above and beyond. I highly recommend this company to everyone I know. The quality and expertise and great price can not be beat. I will always be calling Hercules Moving company for all my future moves. Thank you again Thomas and your crew for such an amazing move experience you all deserve high praise and compliments for a job well done.
Hercules moved our piano with evident professionalism. The two young men were polite and did a fabulous job at both ends of the move. The price was right, too. I received quotes from a number of piano movers, and their price was the best. Thank you for a job very well done.
Excellent movers. Very careful, thorough, efficient, respectful. A smooth and hands-off move.
So I call today for moving to ask quote. The guy on other side on the phone was really rude and unprofessional. I called because i read positive reviews. I am happy i didn't hire.
Simon and his team helped our family in a long distance move. They are very quick, professional, and took care to wrap everything and cover the floor. They did a great job! If we ever have to move again- we would not hesitate to call them.
The crew showed up at 9am ON THE DOT. They were courteous, friendly and efficient. I have moved more times than I'd like to admit and this was by far the best experience I have ever had with movers. Highly recommended ????
I contacted Hercules moving to do a cross country move to Kelowna. They lost the most valuable possesion in the whole move - which is a painting and gold frame. When my assistant contacted them they were too busy to work track it down as its been three weeks and we haven’t heard back. If I had to do it all over again I would have used one of those modular containers where we move the stuff ourselves and nothing can get “lost in transit”. These guys are a joke. I want my painting back Igor.
I've moved around quite a bit in the last while, and have used a couple of different moving companies. I also have experience with having furniture and other things broken. Hercules was very careful with my stuff, and wrapped all of my furniture with blankets. The movers were on time, and the move was done in the same time as estimated by George. Happy to have found you guys, I will recommend you to anyone who's moving.
A++++++++. Hercules Moving is the only company I would ever hire if I had to move again. The crew was amazingly fast, professional, and very careful with our stuff. They wrapped all the fueniture with pads and plastic wrap making it very difficult to scratch. Not only to mention the excellent customer service they provided all along. Hercules is simply the best!
I had high hopes for Hercules Moving Company, based on the other reviews here. Unfortunately our experience was not nearly as good. The positives: They showed up on time, started working immediately and were polite. The negatives: Our most expensive piece of furniture was broken. Along with that, we also noticed that multiple other pieces of furniture have scuff marks/damage. The negatives continued: The experience dealing with the movers and the company via telephone after our furniture was damaged was not as pleasant as I had hoped. Igor initially offered us $50 (!) for our broken furniture, and was completely unapologetic. Overall: Not a good moving experience. The broken furniture is unpredictable and can happen with anyone. In the end, we were appropriately compensated for the damaged furniture, however the way it was dealt with initially was quite unpleasant.
This is my third time using them and overall a good experience, there were a few minor mishaps but nothing serious. i will be using them again.
They were right on time and very professional. Guys took every care: from floor to boxes to furniture. However, there was this case with the floor lamp which has a glass plate fixed on top by tiny nuts and bolts. The plate was removed and carefully bubble-wrapped, but after the move was completely and getting organized, I could not find the nuts and bolts. Maybe they missed or it got lost... Well, even with this, I'd still give them 5 *s as it was such a positive experience. $ well spent! Update: After writing my review, Walter contacted me to inform me, to my surprise, that they found the missing nuts/bolts a few days later and came to my place to deliver them in person. Pleasantly surprised!
This is the 2nd time we used the Hercules Moving Company and we will use them again! The 3 guys who helped us move (John, Radim & Ari) worked very hard to get us moved quickly from one place to another, they were professional, courteous & had all the skills necessary to dismantle & put back together all the furniture we had to move. I would highly recommend this company & will be calling them back when we need to go for move #3! Thank you again for the great service! :)
I moved with Hercules last weekend. I would suggest to everyone this company. Movers knows what they do. I have never seen such high quality service in my life. I want to say thank you to all of them , agents that were with me in touch all the time and movers that did for me a great job. Highly recommend Hercules Moving Company if you want to make your move easy and non stressful. Thank you again guys for your hard work. Wish you a good luck in a future and definitely will use your company for my next move.
This is my 2nd time using Hercules Moving Company and I was very impressed once again. John and Thomas went out of their way to make my move a smooth one. I moved from Brampton to Barrie and everything was perfect. I would definitely use this company again. Customer phone service a plus too - thank you Rishat, I requested 10:00 am start time and it was bang on. You guys all ROCK. THANK YOU HERCULES MOVING COMPANY
Compared to some of the quotes I got to move from Milton to Mississauga they came in at a very reasonable cost. Movers were professional and very efficient and above all on time. There were no hidden costs except a charge for bubble wrap use which was fairly priced. I would use again and recommend to anyone. Thank you for the hassle free move.
We used Hercules for a move from Toronto to an island near Kingston. They were extremely professional. They handled our furniture with great care. They loaded and unloaded very quickly. It was very hot and humid in Toronto, and they went up and down multiple flights of stairs without complaint. I picked Hercules for their expertise with pianos and am so glad I did - they were amazing and I highly recommend them!
Hercules Movers did an excellent job moving my piano. They're very professional, efficient, and diligent. They were on time and sent me pictures of my piano packaged up before they transported it. I'm thankful to them for moving my piano safely. I'd recommend their service.
Highly recommend. I had a really complicated long distance move, and everyone at Hercules was extremely helpful and efficient. Anna was a huge asset in figuring out the logistics, and the movers in both cities were truly incredible. I was so impressed and vey relieved to have such a smooth move when I thought it was going to be really difficult. Thank you!
HMC was really great! Their rates are competitive, but the quality of service was exceptional. They moved with extra care, and incredibly efficiently. Will book them again in the future!
Best movers in Toronto. Efficient and accurate quote, reasonable rates with no hidden extras, great communication, and the movers themselves are outstanding. We've used Hercules Moving three times in the last five years and they've been 100% every time - not one complaint to report. There's simply no reason to look elsewhere!
Hercules movers moved our [very heavy & expensive] upright piano from Toronto to Stratford. These two brothers exercised thoroughness and care with the move. The brothers were very personable and professional. The piano was well wrapped, stairs were covered in blankets and our wood floor received no new grooves or scratches. Highly recommended.
We were very pleased with the efficiency and care from Pierre and his team! I would definitely recommend them to anyone needed to move! Thanks guys!
Crew showed up on time, took a quick assessment of what was coming and started working. They were all friendly, and worked very quickly. They were able to get my one bedroom apartment (with stair access - no elevator) fully loaded in about an hour. They went straight to my new property, and again were very efficient in unloading. I would recommend their services to anyone looking to move. For reference, my move from Toronto to Hamilton came in around $1,100 for a one bedroom.
My experience with the Hercules team was extremely satisfactory. The two man crew worked in unison to complete the task with the utmost care of my furniture. Hercules was fantastic from beginning to end. The movers were fast, professional and courteous. I would definitely use them again and you should too! Thank you very much!
After being scammed, robbed, and having half of my items being destroyed from separate three local moving companies, (two moving companies are well known locally and one was a scam operating illegally through U-haul's website); I was very hesitant about hiring Hercules Moving Company. But, needing movers to help me move ASAP, I hired this company. And... These movers aren't called Hercules for nothing! When it comes to professional movers, this company is the diamond in the rough! The staff: Adrianna, Jammilah, and Manager Igor (and the office staff) are so helpful, friendly, and informative. the movers: Daniel, Eugene, and Tim are the professionals! The crew was able to move a large three seat couch bed through a tight, narrow staircase. They made sure to pack and wrap everything. They helped me because of my health condition and my ongoing surgeries, I'm restricted from lifting anything. And the cost?? Unbelievably affordable! I couldn't believe it and I still can't believe it! There were no hidden cost, fees, and any additional money-grabbing tactics that other previous companies have done to me. This company is the real deal!!! My only regret is that I wish I knew about Hercules sooner, but I'm ecstatic and I will definitely be hiring Hercules again!
Our moving team, led by Vidas, included Valdas, Evgenii and Simon - all of whom were brilliant. Very friendly team, who arrived early at 9.00 am on the dot, and finished the job in 5 hours. They took extra care on fragile stuffs and electronic such as TV, etc. Nothing was damaged. I did a lot of research before booking them and am very happy with my choice. Hopefully won't be moving for a while, but when I do I will certainly look to use Hercules moving services.
Movers arrived on time. Their rapport was cheerful and respectful Work was done with care and with good energy throughout. They used stair/floor protector runners. Movers Simon and Abdour (or Abdil I can't remember) were excellent! They seemed to have a system between them alternating the distribution of box weight on each trip up the ramp to load the truck. Tip was received with appreciation and a smile. The guys were great! I have already recommended Hercules to a friend : )
Amazing service. Came on time, were very professional and if i tried could not find a problem to complain about. If i ever need another moving company in the future, will definitely hire this company again. Very reasonable and competitive pricing. Would recommend to anybody.
I booked Hercules to move a full sized upright piano over 200kms from my Grandfather's house north of Minden, ON. down to Toronto. The movers were punctual and extremely professional. They took extra care to protect the flooring at both ends of the move and somehow made moving a 500+ lb piano look nearly effortless. I hope I never have to move this piano again, but if I do I will be calling up Hercules!
Booked my local move from a bungalow to another with Hercules Moving. A very nice pleasant lady asked me about the size of my move and specific items which I told her. She offered 4 movers at $175 plus plus. I did take her suggestion and sent her the requested deposit. They confirmed with me the day before which was nice and showed up in time in that day of moving. A very nice experience so far. I left them 30 minutes early when they were almost finished loading and went to the destination house to prepare. They followed me shortly and started unloading. When they were done and gave me the bill of almost $1700 I noticed my kids basketball net is there but the base is not. After asking they said oh we didn’t bring that since it was too heavy for the 4 of us. I ended up having to rent a truck again to finish my move. There were as much as a whole cargo van left in my garage. My problem is that they wouldn’t even mention it until I asked them. My wife and I did the rest in a cargo van, and that was what 4 movers didn’t think they could do. I guess I was unlucky with the group of movers that day since Hercules had good reviews when I read about them.
Very professional. Did a great job...covered the floors, wrapped carefully the furniture, and worked very quickly. Thank you Gents!!!!
Called, got a call with someone called Herb quoting me for $1500 for a cross provincial move from Quebec to Ontario. I wasn't sure of and started to call around other moving companies but ended up getting desperate due to time constraints and called his cell number he gave me directly to accept the quote but no answer. Tried calling the main line and he picked up. He said that he'd have to get my information together and give me a call back but never called me ended up going with Smart Movers instead.
Hercules was great to work with. They arrived on time, had a team of very competent and friendly guys who treated our possessions with respect, including our piano. They were quick in disassembling and wrapping our furniture and seemed to have a lot of experience with Ikea stuff (which we have a lot of). They worked hard and kept us within the budget. I highly recommend them.
The service was perfect. Guys wrapped all the furniture and moved everything safely. This company provided fast and quality service. Thanks guys for such a good job. Well done!
This moving company surpasses any competitor out there and sets the bar very high with their quality service, experience and reliability! I have 29 years of experience hiring movers and have used Hercules Moving Co. a few times and have always had my expectations exceeded with everyone who works in this company! They truly are life-savers and believe in what they do...
Impeccable service from Hercules Moving Company! This is our 3rd time reserving their team and services and there is a good reason for that! They called us 2 days prior to moving to confirm the appointment and then again when they were on their way to our place. Upon arrival they were extremely professional and diligent. They wrapped all of our furniture items individually with what looked like very safe/protective material. We had 2 movers in total as we were moving from a condo to a house, and both of them were very professional and courteous! Their management followed up with me during the moving process and as soon as it was over to make sure everything went smooth and we were satisfied with the experience. The quality of their work is unbeatable, and the service is on a whole other level! I highly recommend Hercules Moving Company to everyone who is planning to move and who strongly values their belongings. Thank You Hercules M.C. for taking care of our furniture as if it was your own!
Hercules helped me and my wife move our 1 bedroom condo from North York to Toronto. Everything they did was quick, calculated, and careful. Thanks for the great move guys, awesome team!
The Best and Most reliable experience I had in moving! Strongly recommend to those who care about their belongings and what fast and quality service
They were on time,very professional and worked at good speed even when weather is bad.Thank you for your great service
We hired these folks to move a grand piano across the GTA, and we were extremely pleased with their service. Their price was reasonable, and the service from booking to completion was excellent. The guys who moved the piano were friendly and professional. I will definitely call on Hercules again when the time comes!
Music is my life. And this awesome Hercules guys smoothly moved my "old but gold" upright piano in an apartment on 10th floor! When I will open my studio I will doubtless hire them to move all my equipment and musical instruments. Thank You!
We had a short move from Leaside to Forest Hill, and everything went quite smoothly until the movers had left. I realized they had very severely damaged my mattress and a bed frame. I was able to DIY a fix for my bed frame in good faith, but when I put in a claim for my mattress I was simply ignored. Till date, still no response, and it was a VERY expensive mattress that costed several thousand dollars. I also paid for the additional "insurance" which apparently didn't cover anything in my case. I can't recommend this company in the slightest, as anything that goes wrong will just be ignored, and they take your money and move on.....
Have been buying our blankets from them for years. Until today. We won't be back. We called at 12 noon, they are renovating so no one is in office, so weasked if we could come by between 1-3pm no reply. Then finally they replied and said 4pm. We asked if we could do 430pm as we had our kids with us and wanted to take them to a park or something since we drive 3 hours to come here. They agreed. It's now 450pm and no one is there still. We left. We don't have the time or the patience to wait around or to play games.
Based on the reviews and a personal recommendation, I was totally prepared to go ahead with this company. I submitted a request for a quote well over a month ago for an overseas move from GTA to UK. After not hearing from them for a week, I phoned in and was told that the quote was in progress and that I should hear in a couple days. Almost two weeks went by without hearing back, so I called again and was told the quote was still in progress. At this point, I have moved onto another company, who contacted me the next day and had a quote ready in under a week. If they couldn't help with the move/didn't have capacity/etc., it would have been nice to be notified either by email or phone, rather than being strung along, waiting.
Don't usually bother to write reviews but the two guys from this company who moved in the couch I ordered from a retailer deserve a shout out for a job well done. The couch was excellently wrapped and protected (this was done by Hercules, not the retailer, and was beyond the typically once over plastic wrap) and they came prepared with enough flooring protection to easily get upstairs to the second floor without damaging the new hardwood. Getting the couch around the landing on the second floor was no easy feat and took almost a half hour of trying. Many movers would have given up (I've had this happen in the past) but these guys kept trying with different angles and we eventually got it done. Wish I remembered their names to give a personal thank you.
By getting an outstanding referrals from my realtor to move some heavy lifting items, I get in touch with Vidas immediately. The guys were very supportive in challenges I faced and helpful in every step by moving our appliances from one destination to the other. I am extremely satisfied with their service and overall care. Whole team demonstrated great performance, high quality job and dealt with my tasks painless. It looked easy as 1, 2 3…. As they were well prepared, fully equipped and customer oriented. Their experience counts! They won my trust easily & my best recommendations for anyone in need. Thank you and all the best in future endeavors, guys! Dalia
Hercules piano moving is awesome! They gave me a rate better than any of the other piano moving companies. They responded immediately to any questions and concerns I had. They were also incredibly accommodating with my crazy work schedule as well as my condos strict elevator schedule, and they didn’t charge me extra for the additional work on their end as a result of it. The gentlemen delivered my piano on time and were very gentle and careful with it. They were also very respectful, patient and kind. I will definitely be using their services again and recommending them to friends and family.
I ended up paying a decent chunk of change for what was a fairly small apartment move. But i was happy with the quality of service, they were disassembled and reassembled furniture well, and were able to handle fairly heavy items too. I would recommend.
My experience with Hercules Moving Company was great, the quality of work was incredible, everything was done in a timely matter and also done very well. A special thank you to my movers Simas and Vidas who were the BEST! I will be recommending Hercules Moving Company to everyone!
Igor is a great guy who worked really hard to deliver us a move within a short span of time. Hercules was able to be flexible to our changing dates at last minute, and did the work excellently. They packed and unpacked for us, their guys did a great job and did not break anything. The trucks were clean and well equipped, they brought and disposed all the packing materials properly too. There were some damages that we settled with repairs and refunds according to the contract. All in all it was a smooth operation with good work done, customer focus and responsiveness shown. They negotiated a good deal with us that was win-win too. I would definitely use them again!
I do not ordinarily rate services I receive but felt I had to with this company. I have nothing but great things to say about this company and it's people. I have used many different residential moving companies throughout my life and they were by far the best. Extremely professional, Cost is quoted accurately and reasonably, Showed up ON TIME and worked very fast but never compromising the quality, wrapping and handling of every item. Pierre, Zac, Albert and Thomas were all incredibly polite and professional. They clearly take pride in their work. I will definitely use this company again! Thanks so much all!! :)
Excellent experience with movers of Hercules Moving Company. They moved a baby grand piano for us. The 3 movers were careful, efficient, and respectful of our premises. They also understand the nature of the furniture (piano) they were moving.
I had an excellent experience with Hercules, moving my one-bedroom apartment within Toronto. The movers showed up on time, were polite and respectful, took care with my stuff, and were amazingly fast and efficient. I definitely would hire them again for any moves in the future.
We initially hire Hercules to move our piano, but after our bad experience with our previous mover we hire them for our 2nd move with our entire household content. They were efficient, helpful and most importantly stronger than over mover. They blanketed old furniture and disassembled and reassembled the furniture back in place. They were accommodating and had stair mats and cover on the floor so that we didn't have to do major clean up after the move. We really appreciated their patience in positioning our grand piano into the exact angle we needed in the room. I will recommend them. My elderly mother also hired them and they took care of her move as well. She really appreciated the hassle free experience.
My wife and I were extremely pleased and impressed with the entire process. From Igor helping us over the phone and answering all our questions to Simon and the crew of 4 who came and helped make our big move a success. We had a lot of stuff and a lot of big awkward items that they moved with ease and with no damage. They were extremely professional and efficient with the entire process and I would highly recommend using them for your next move.
Hercules movers moved an upright piano moved from Mississauga to Toronto with less than a day's notice. The two brothers moving the piano did an amazing job. And so efficient! Like a well-oiled machine. The piano was well wrapped, they were extremely careful with the instrument. Highly recommended!
Great customer service! Highly recommend.
Thank you so much! Your team was great and wonderful to work with. I loved that I was able to book with a short notice with a time that worked for me! Other companies I looked into were not flexible and were more expensive. If I need my piano moved again, I will definitely use Hercules, and will recommend you to my friends.
Loved the professional, timely, friendly, super efficient service these young gentlemen provided.
I don't have enough good things to say about Hercules Piano moving. We used them to move our piano and store before selling our house. The guys arrived and you can tell they had lots of experience moving pianos. They were thorough in wrapping it and gentle moving it down stairs and into their truck. Service was very good value and quick. I would highly recommend.
Straightforward and affordable pricing, efficient pickup/delivery, and prompt responses. This is the moving company to go with. Hercules helped us move from Toronto to Vancouver without any hiccups. Would recommend to anyone. Big thanks to Anna for helping make it happen!
Excellent service, wonderful response time. I called and they were able to have our piano moved on the same day! Movers were very careful and respectful - incredibly strong, and courteous. Thank you!
Hercules was extremely professional and they took the utmost care packing, shrink-wrapping and caring for the move of the pieces. We wouldn't hesitate to use them again! Thank you!
They sent three guys and one massive truck. Movers were very warm, friendly and arrived 30 mins before time which made sure the actual move started right on time after all the necessary paper work and move related setup. And as soon as the move started these guys were on their toes until the move was completed taking just one small break after loading. I was thoroughly impressed with the speed and the care with which they packed each item with padding and shirk wrap. These guys made the entire move such a hassle free experience. This was my first ever move and I will definitely choose Hercules for all my future move.
From the first phone call I was extremely confident because they were very clear and thorough with explaining what was involved with the move. They quickly scheduled a date and arrived on time. They took great care with packaging and protecting our piano and didn't make or leave a mess. They even moved my carpets for me. The two movers were extremely kind and friendly and worked diligently (not to mention were very impressive physically, they were maneuvering the 600 pound piano seemingly without effort!) I also received a call a few hours later just to make sure I was pleased with the move. Very happy with the work and would definitely recommend
We used Hercules for a residential move. They were very polite, took care of our valuables and actually completed the move under the estimated timeline and under budget. John who was in charge of the move was awesome.
I hired Hercules Moving Company to help with a move to a new house in November, 2019. They provided quality and professional services. The team of movers were very efficient, well organized and treated all our belongings with care. Prices are fair and well worth it! They had proper equipment and were able to move our upright piano without any hesitation/complications. Communication was great from the start to end. I would highly reccomend this moving company. I have used other company's in the past and this one stands out for best quality and price.
I used Hercules to move out of my place and hold items in storage and then to move the items into my new location a couple months later and they were wonderful. Dean and Michael moved everything into my new place and were personable, friendly and professional and even put together a bed frame for me. They were so fast and open and honest about the fees. I would highly recommend them.
Excellent movers. Very careful, thorough, efficient, respectful. A smooth and hands-off move.
We had the guys moving us today. We had two pickup locations and one drop off. They were on time and it was like someone shot a starter gun. Before I knew it our stuff was being wrapped and loaded on the truck. All of the guys were amazing and worked together like a fine tuned machine. They finished faster than I, or the estimate, expected. Literally not a single complaint possible. Everything went perfectly and it certaintly wasn't due to us being fully prepared. Lol Thanks guys! We'd never call anyone else if moving again.
Thank you so much for the professional and efficient work. I was surprised to see how much work went into protecting the vanity from damage. The 2 man team made the job so easy, manovering with ease up the curved staircase and around the tight corner into the washroom. Your professionalism, efficiency and care was much appreciated.
I've used Hercules twice now and I wouldn't hesitate to call them again. They are reliable and hard working. They were able to squeeze in a cross-city move within a few days and were good to deal with. After dealing with some nightmare moving companies, I'm very glad to have found Hercules.
The best place to do move!!!
The team at Hercules are amazing! I used them to move my 4 bedroom home and everything went very well. These guys are incredible, they never stopped and where so careful with everything. Thanks so much for making my move fantastic!!!!
Highly Recommend! They moved my very large likely 1000lbs upright piano out of my apartment this morning. Wonderful service, fast efficient and excellent communication from the beginning. Fair pricing (Better than what their competitors were quoting me and fair/clear explanation of their pricing). They followed up with me via the phone and I really felt like my service was very appreciated. I will be using them for my home move and after watching them move a piano I am more than confident entrusting my things in their service.
We just had another succesful school move with Hercules Movers. These are massive moves, spanning many days. Each day went well, and we finished up ahead of schedule. All the workers were cordial, helpful, and willing to go the extra mile. I have another move planned with Hercules, and would use them whenever else we have need. Thank you!!
It was an excellent experience working with the Hercules moving team. I was recommended to them by my partner and they were as competitively priced as any others that I received quotes from. Door-to-door they took care of all my needs and I didn't have to lift a finger except to point to what was going where. Even though it was a snowy Sunday morning, Adrian-Ricardo and his 3-man team were careful and professional about everything, and honest as well, if there was something that I hoped would be able to fit somewhere in my down-sized home and in the end it didn't. I appreciated their expertise and they even finished early and the payment at the end reflected that. I'll be using them again in the future and I totally recommend Hercules Moving to anyone who wants honest work at a fair price with the added value of good people doing the work!
One of the best companies that I have encountered and had experience with a great unit / Men. Thank you
Very good service, professional and polite delivery crew. Strong arms for very heavy and fragile high-tech piece of equipment down a flight of stairs. Securely wrapped and transported. Thanks Herb for arranging this service for us.
We had an amazing and easy experience with two of their movers yesterday - Sergei and his partner. We didn’t get to meet his partner as they got right into doing their They were attentive, organized, and prepared. I could tell they were thinking about efficiency and had a great customer experience mindset. The only feedback I have is the high price. We acknowledge our last minute booking so not sure if there was much room around this.
The Hercules moving crew did an amazing, fantastic job in moving my mother's upright piano. The two brothers crew are incredibly strong, expedient, courteous, and professional. The company gave the best quote, the fastest appointment booking, and was the most polite when compared to all the other piano moving companies I called in Toronto and the GTA. I absolutely recommend this company for anyone who needs to have their piano and/or heavy objects moved.
Great experience with Hercules Moving. Igor was accommodating and flexible (it's not always easy to line up moving dates with condo management) when setting up my moving dates. Costs were clear up front, and there were no surprises. The movers were very impressive: fast, friendly, and took great care to wrap and count my items. On delivery, the team was just as fantastic. This experience was far superior to another moving company I've used. For reference, the move was across Canada, from Toronto to Halifax. On arrival, one of my items was missing. The mover in charge of the drop off noticed it before I did, and he took good care to ensure I would get it on the next shipment, which I did. He personally hand delivered this item (a large suitcase), and I am beyond satisfied with this move. The last company I used had lost a few of my items, and they couldn't care less to follow-up with me. In fact, some of my items were badly damaged. Not the case at all with Hercules. I give Hercules a strong recommendation, and I will gladly use them again.
Very professional, on schedule and helped us remove the door so we could fit the Fridge. My move was from QC to ON picking up one day and delivering the next. Really great service, would definitely used them again.
The best moving company. Very professional and efficient. They ensured all of our items were safely transported with no damages. Absolutely amazing service! Highly recommended and will be using their service again in the future!
Hired Hercules to move all my furniture and boxes out of my Uhaul and into my new apartment. The team of two arrived on-time. They were extremely courteous, kind and efficient they event put my Ikea bed back together as we had to disassemble it to move. Would definitely hire them again!
Totally HAPPY with your services, your team were neat, fast and handle everything with total care. I had two other companies I called before and one companies said at first they would move the piano but never showed up, after I called them and the girl on the phone was rude and hung up the phone on me. The other company came and said they couldn't move the piano cause of certain difficulty. When I called you guys you were very professional on the phone and your team later showed up on time and moved my piano with no problem. Thank you sooooo much, I sent you clients and they too were so happy. YOUR THE BEST Claudio Coppola
Straightforward and affordable pricing, efficient pickup/delivery, and prompt responses. This is the moving company to go with. Hercules helped us move from Toronto to Vancouver without any hiccups. Would recommend to anyone. Big thanks to Anna for helping make it happen!
We had a move from Toronto to Montreal. Hercules was a recommendation from an acquaintance. Positive: The team was polite and courteous. Negatives: They said they would arrive from 2-5pm. They came later than 8pm and had to work untill 11pm. The crew were exhausted. They said they had to work 16 hours the day before as well. I am not sure if the company is really abusing it's employees (probably contractors) with these conditions. They lost a furniture and our efforts to call back was totally unsuccessful. Multiple attempts was made, it appears they locate the caller ID and they refuse to pick up phone. They never gave back a call after messages left. Update: After couple of weeks, they did called us and delivered the missing pieces.
Hercules moved a piano out of our house... Nice guys, fast workers... Very careful not to cause any damage in the process. Would certainly recommend them.
We chose Hercules Moving Company after finding them on the Canadian movers association (after our original movers cancelled on us). Hercules MC was efficient, friendly, well-organised and handled all our belongings with care. They came with 4 moving staff, a large truck and all the correct protective equipment (mats, mattress and floor protectors) and moved our 3-bedroom place in less than the quoted time. We would definitely use Hercules MC again, and can't thank them enough for moving us in such last-minute circumstances.
Hercules Moving Company double charged me by $8,000 for my move and twenty days later they have still not refunded my account. The company made an error by leaving another clients possessions in my fully filled 15' by 20" storage container. They threatened and attempted to intimidate myself by calling the police (who would not intervene). They did not follow through with their promises of repayment and indicated that they would only provide payment if I took the negative reviews that I had written down. I have charged the company with fraud with my credit card company, filed a petition with the court for interest for the period of the double charge, $225 they had agreed and promised to pay for my time, as well as damages for harassment. I am also filing a claim with the better business bureau, CRA, and GST for double filing of GST amounts. The company has never apologized for their error but has bullied, intimidated, threatened and harassed myself and my family. Please see Home Star for a full review of the incident.
Igor was great to deal with and corrected an issue with billing. He was very generous and exceeded my expectation with an apology letter and gift for the mishap. Overall, the Hercules movers were all great guys and I would recommend them. Their rates are also very reasonable and competitive as I got several quotes for my move from Toronto to Vancouver.
I was really impressed by the service. With top-notch communication and planning and a very accommodating company we did not to have to worry a bit (thank you very much Anna!!!). The dedicated movers worked fast and efficient despite sweltering hot conditions and narrow staircases. The staff were extremely friendly and courteous and made the whole move as uneventful as possible (which is exactly what one wants). A very big THANK YOU to all of you guys for a job very well done. You get what you pay for: You pay for quality and service and you get quality and service. I highly recommend this company
We used Hercules to move from Halifax, NS to Fonthill On. We also had to use them for storage will we looked for a new place to live. Igor was very professional and helpful with the quote and the movers treated our items like it was worth a million dollars. Which it was not. The care and respect they took was above anything I was expecting! And the price was the best we found in the market!!
Do not pay attention to these reviews. They were probably written by the company staff. This is mtpy experience, moving only 2 blocks away: 1) Two pieces of furniture arrived so broken they need to be thrown out. 2). My sofa got chipped 3). When I arrived at my new apartment, having seen them leave the old one, I was wondering why they still had not arrived after about 20 minutes. I went out of my apartment in order to go downstairs and see what was holding them up. Right outside my apartment I found one of the movers sitting on the hallway floor with only a few of my items with him. He was occupied with his cell phone. When I complained about the 20 minute obviously intentional delay costing me 1/3 of the hourly rate of $145, I was given these 3 varying reasons for their delay: 1). They could not find the number of my apartment. 2). They had forgotten to look up the correct number of my apartment in the paperwork before he came up (there were 2 men downstairs with the truck and he could have got the number from them). 3). The secretary at Hercules is new therefore she had not given them my apartment number. I LEARNED THE HARD WAY: It is better to spend a bit more and not have one’s furniture broken, needing to be completely replaced, or ruined by chipping.
Our move with Hercules was extremely smooth and pleasant. I would recommend their team for any moving needs. Don and Jiad our movers were exceptional. They helped us with our logistics, furniture protection and storage.
I couldn't have dreamed of a smoother move! They did absolutely everything and did it happily! They went above and beyond my expectations! And they were kinda hunky too! Thank you for making my life relocation so effortless!
Exceptional service! 100% satisfied. I booked Hercules Moving Company to help me move out of the condo I was renting and into a new condo unit. The moving day went seamlessly and I am extremely satisfied with the service provided and would highly recommend Hercules Moving Company. On my moving day, the 3 movers who arrived to help me were punctual, professional, friendly, well-prepared, organized, and highly efficient. The movers were able to easily dismantle my bed and dining table - which they then reassembled in my new home. In addition, my fragile glass coffee table and mirrored night-table were carefully bubble-wrapped so that nothing broke during the move. My couch, chairs, and mattress were also carefully wrapped so that nothing got dirty or damaged. The move was swift and efficient - it only took a few hours - and the total cost of the service was reasonable with no hidden fees. I am grateful for the excellent service that Hercules Moving Company provided and would hire them again if I need to relocate in the future.
My baby grand left my house to its new owner with these friendly guys help. Fast and efficient service. Well recommended.
I used the service of Hercules Moving Company for residential moving from old condo to a new one. The service was excellent with reasonable price. The moving workers were highly professional, polite, efficient and hard/non-stop working. They arrived 20 minutes before scheduled time. All furniture and sensitive items were wrapped and handled with care. Everywhere was used floor protection. I highly recommend to everyone the service of this company and defiantly will use their service in the future.
Excellent movers, we recently moved from montreal to toronto, they made the move so comfortable, packed and unpacked with care. Right from booking to delivery it was a pleasant experience. Mr. Vidas and his team Robert and Andre did an excellent professional care of delivery , on time and can’t ask for a better movers. Appreciate your service!!
Initial Post: Please can someone in this office pick the phone and tell us where our stuff is???? We have been waiting for more than a week! No feedback no calls no update nothing!!! We decided to use you guys because of the positive reviews but this is totally unacceptable. I have called dozen times and left voice-mails and still nothing. Just tell us where our stuff is!!!! Update: I am not sure how this company has wonderful reviews or if it is just our luck that is bad. They legit took our stuffs to another province and by passed us for reasons best known to them. Then the driver eventually comes and is all shades of rude. To add insults to injury, they added costs not included in our original contract/quote. I do not recommend this moving company at all! They were not the cheapest and we chose them based on the good reviews we saw and the fact that they promised there were no hidden fees and gave us a 7 day range within which we were going to get our stuffs. We got our stuffs two weeks later! No feedback, no calls, nothing! We were calling and leaving voicemails on a daily basis and all we kept hearing whenever they picked was "we will contact the driver and let you know where he is". They never called us back! They disassembled and assembled our bedroom sets and reading table. One of the bed's storage drawers was broken and two can't close anymore (picture of the final sign sheet attached- proof we indeed used Hercules!!!!!) the reading table also wasn't assembled properly and had to be tacked haphazardly. The best part is the company never even reached out to apologize for the delay (which cost us money) or for the damages done. Please do your research well and check well before using this company! We wished we never used them! Response to owner: We are not unreasonable people. Your moving contractor never advised us of any delay due to Covid. There is no way you will inform us of a delay due to covid and we will then keep calling to find out where our stuff is. There are numerous call logs and voicemail to this effect if you want to be honest. Plus if you were waiting for us to call you and send you pictures of damages when the final sign off sheet shows that there were damages then it shows you only care about your money.
Compared to some of the quotes I got to move from Milton to Mississauga they came in at a very reasonable cost. Movers were professional and very efficient and above all on time. There were no hidden costs except a charge for bubble wrap use which was fairly priced. I would use again and recommend to anyone. Thank you for the hassle free move.
I have used the hardworking gentlemen of Hercules Moving twice now for work related moving circumstances. Very professional and quickly executed moves. They are my go to movers from now on.
We booked Hercules moving company for our move, they assessed that for our size move we will need 2 big trucks. On the day of the move both trucks arrived on time and that’s where the good part of our move ends. Half hour into the start time one of the trucks started to leak oil leaving a huge stain on our driveway. Despite knowing that the truck is not operating properly, the movers loaded 1 truck and then loaded half of the second truck. After an hour of just figuring out what to do with the second truck they decided to just take the first truck to the new home off load and then use the same truck to come back for the rest of the stuff. We called Igor the manager at the office an hour into the move informing him of this issue and asking about the option of sending another truck to the house and he said that there were no back up trucks available. Really? For a move our size there was NO contingency plan?!? So now what should have taken us 7-8 hours to move took us 12 hours!! Because of all the confusion of the truck the movers forgot to bring half the drop cloths to the new house and ended up dirtying all our floors and scuffing freshly painted risers on our stair cases. And here’s the best part – Igor gave us the final payment number and only account for 1.5 hours of “discounted time” for the truck breaking down. And it gets better, he told the movers to HOLD OUR PIANO AND TVs HOSTAGE in the truck until the payment was settled and the movers almost drove off with our stuff. Not only did Igor make our day hell he didn’t even show mercy for his own staff who were just waiting around for his orders. As far as the moving staff goes we were very happy with them till the end, they were courteous and didn’t lose their cool until the end despite all the confusion. It was Igor due his mismanagement made the best day of our lives (including our 7 week old baby) a living hell. SHAME ON YOU HERCULES MOVING!
Not recommended Hercules Movers at all . They keep changing their promises and contract. At the end we have to pay much more than decided in the contract. This is SCAM company.
This is our first time using Hercules’s movers. Igor and Lucas were available to address all of our concerns moving from 12,000 sf office to 6,000 sf. Hercules did an excellent job moving our items to our new office location. They were professional and courteous. Safes and heavy items as printers were successfully lifted and placed in their new location. The move took place at 9:00 AM in the morning and it was so exciting to see the teams all dressed up with the Hercules logos ready to work. After few hours of working Igor and Lucas provided in no time additional trucks and movers to make sure our office furniture and all of the equipment will be moved completely by the end of the day as promised. Blankets, shrink-wrapped were provided to wrap the fragile chattels which made everything so much easier. The staff was polite and so helpful with all questions raised. I strongly recommend choosing Hercules for your home or office move to make your move stress free!!!! We are so happy with this excellent company and will continue to use them in the future. They made this experience so inspiring and pro all along the way.
Pierre and Andrew blew away my expectations during our move yesterday! They took exceptional care of my belongings, were responsive and attentive to my questions and finished the job much quicker than I had expected. I'd highly recommend these two if you are planning a move in the near future. 5/5 stars all around!
Honest, responsible and reliable, this is the best moving company I have hired. I would be pleased to use this company again, couldn’t do it without them. Good job, guys!! The company and its employees are professional, courteous, and attentive to detail from booking to moving day. They made the headache of moving much more bearable! The move went on smoothly. Special Thanks to Steven????
I hired Hercules moving company for two days! Both days, the team was on time, ready to go and so incredibly helpful and super nice!! We had prepared some stuff and truthfully exhausted from the packing but these guys came in , gave the extra hand, recommended protection, assembled/dissembled - Igor, Tyler, Dima and I’m sorry about the rest of the team- I can’t remember all names but they were all so great!!! honestly everyone was so helpful! I am defiantly going to recommend and use you guys- my permanent movers! Moves are already so stressful and these guys literally took that stress out and took care of everything including our property and items with so much care! No damages!!! I honestly can’t stop raving about them - thank you again so much to the whole team! Also Anna , the administrator was super helpful too! G
Amazing moving company! They are professional, quick and pay close attention to detail. I would highly recommend!
The guys over at Hercules Moving came highly recommended and they did not disappoint! Their meticulous attention to detail in wrapping every piece of furniture did not come at the cost of time, they were still highly efficient and very hard working. The next time I move I will be choosing Hercules Moving Company and so should you!!
the team that moved us last Friday – June 30th – from Mississauga to Coldwater were absolutely stellar. A pleasure to meet and they worked so diligently to move all of our belongings. They informed us of issues every step of the way. They took care in every single piece they lifted and moved. Thanks very much. Job well done!!
Branas and Simon were tasked with moving my upright piano up a very narrow staircase with several turns up to a second floor. They exhibited the utmost care for my piano and managed to complete the entire move from start to finish in less than one hour! Extremely courteous and professional!! Would absolutely recommend to anyone looking for piano movers.
These people were great! They accommodated me in a less-than-straightforward move very kindly. The service they offered was amazing; our most valuable things were wrapped with several blankets and stretch-wrapped, and the people moved our things with care. The gentlemen who moved us in did so in 34C weather and they were still fast, friendly, and polite. For half the price of any of the other moving companies I contacted in Toronto, I would choose these people again 100 times. They may seem rough around the edges, but they're really great at what they do. Thank you Hercules!
Absolutely fantastic service in all areas from quoting (great prices) to the crew that showed up at the specified time and day. The care the crew took wrapping everything was really incredible. We also used their storage and then arranged delivery when we had purchased our new home. I have moved MANY times in my life and can't say enough good things about Hercules...they go way above and beyond!
Hands down the best movers in Toronto!I used Hercules moving services to move my 4 bedrooms house.They was very carefully and nice guys, they wrap in blankets all my furniture and made it safe for moving. Thank you ,Igor and his team.
Hercules moving company was doing a move in front of my house on a one way street with a lane way Aug 7 2019. The movers decided to block the lane way with there truck and told me in a rude manner that the lane way was closed. If there attitude was like that towards me I cant Imagine how the movers are with transporting personal belongings. I called the police and they obviously had to move. I got pictures of them standing with there truck in front of the laneway. Not professional
Very efficient and hard working crew. Shopped around for price and they were one of the best I found. Will for sure use again in the future.
???? ????/???? THE BEST MOVE I HAVE EVER HAD! NOT ONLY DID HERCULES MOVING COMPANY PROVIDE A SAFE AND ENJOYABLE MOVE TO MY NEW DESTINATION; CAREFULLY WRAPPING AND PROTECTING MY BELONGINGS IN SHRINK WRAP, BUT I ALSO HAD A CAR THAT COULD ONLY BE TRANSPORTED BY PLANE. HERCULES MOVING WENT ABOVE AND BEYOND AND WRAPPED MY CAR FOR ADDITIONAL PROTECTION DURING THE FLIGHT. THESE MOVERS REALLY HAVE PASSION FOR WHAT THEY DO AND TAKE EXCELLENT CARE OF THEIR CLIENTS. ????
Very polite and efficient crew. They came in early, worked the whole day and made a complicated move seem easy. They were very careful with all our pieces and wrapped everything which took longer but we opened most of our boxes and inspected all our furniture and have yet to find a dent or something broken. We hired Hercules because of their review rating and now I would highly recommend them.
These guys are amazing. They are fast and reliable. They are reasonably priced compared to other big companies. They moved 3br appt on a very short notice with no extra charge. All my furniture arrived in the same condition as before the move. I would definitely recommend them!
We planned a move from the west to the east coast just as covid-19 was taking off. The team at Hercules Moving was absolutely the best. They were patient, professional and responsive to our many queries over the few weeks when all borders were closed. When provincial borders did open again we were surprised at just how quickly they made things happen. We so appreciated the good-natured professionalism of everyone we had contact with: admin, management, and the terrific movers themselves. Kudos to Anna, Carlos, Mathew, Vidas, Don and Helen for making our big move across country so doable. We couldn't have done this without you! Mary-Lou & Robert
Hercules Moving Company moved me twice (the last move was during COVID-19). They were on time, professional, friendly and fast! I would absolutely use them again and recommend them! They provided top shelf service!
Hercules were great. They showed up on time and worked ultra quick. We had a lot of sensitive equipment and they took extra care to ensure it was all moved safely. I highly recommend them for any commercial move.
These guys were amazing! I had to replace a 320 lb leaking hot water tank in my basement. Timing was important because the tank was part of my home heating system and it was cold outside. The move had to be coordinated with a plumber. I hired Hercules to move the new tank from the garage to the basement and take the old tank to the dump. Igor was a pleasure to deal with. He was always straightforward and consistent about his pricing. He tried on his own initiative to find me a way that I could avoid paying the city dump charge. The movers showed up on time. They obviously knew exactly what they were doing. The move was very professional. The movers were friendly and polite. They charged me exactly what Igor estimated. I would recommend Hercules to anyone and will definitely use them again.
Great moving company. Workers are professional and fast! Very efficient and meticulous. I would definitely recommend them as movers and would use them again.
I used Hercules recently for my long-distance move from Toronto to Vancouver. Their quote was very reasonable and on the day of the move, the team arrived on time and ready for action. From beginning to end the services provided by movers were above expectations. We received our belongings within a few weeks and nothing got damaged. The unloading at the new house was unbelievably quick too! This was the smoothest move experience I've had. And this is my 5th and biggest move in 10 years.
UPDATE: Thank you for responding. As a customer service issue, it would have been the extra step to reach out to us personally. In response: I did my due diligence in asking Igor questions about the estimate. I was satisfied with his answers. The price was not the issue or we would not have proceeded. 1) The truck charge is common practice but because it was an internal move we did not require a full moving truck. Igor explained that all the blankets and the specialized dolly were needed. However, no equipment and only two blankets were used. 2) Travel time is understandable. 3) There is nothing in the contract nor was it ever discussed that the three hours would be a minimum charge. The estimate even stipulates that it is just that, an estimate. The first it was ever mentioned was AFTER the move and I was asked for payment. Please do not insult us that we should be looking for a cheaper company. Our regular moving team was unavailable with the short notice we were given. The issue is VALUE, NOT COST. It is the lack of service we received for what we were told we were getting. When you expect one thing and receive another, it becomes an issue. 4) Again, no minimum was ever discussed. 5) As part of the reason a truck was required was for the gear that I was told was needed and the gear was not used, I find this to be a frivolous charge. Also, what was the $200 specialty charge for the piano when no special equipment was needed and it was moved in the time frame and with two blankets? There is a minimum standard of service that should be adhered to in business. Your company did not stand by your word, bottom line and no excuses change that. In fact, because we do care about our clients, we voluntarily offered and happily decided to foot part of the bill on their behalf because we do not want them taken advantage of. So no, money was not the issue here, just so you know. I hope you do take seriously this review from one business owner to another. All the best to you. ORIGINAL: We hired Hercules Moving Company for a last minute internal move. Furniture had to be moved from a client's garage into different parts of the home, as well as a pool table which had to be moved a few feet in the same room where it was located. We received a quote. I asked why for a move that did not require a truck, were we being charged for a truck. I was told by Igor that special equipment and additional time was necessary to move the pool table as well as drop cloths etc to protect the leather sectionals. This was all stored on the moving truck. This sounded reasonable. I asked if this was just an estimate and was told yes. I should have been concerned when I received an email asking for the address even though I had filled out an extensive form which included the address. His professional estimate was as follows: - three hours at $120/hr was required - $105 for the truck - 1 hour to have the men travel to the house to do the move - an additional $200 for the pool table, as it also needed special equipment (a specific dolly) to keep it safe - Total $887.05 with taxes (estimate) The move took an hour and fifteen minutes, not three. NONE of the furniture was covered by the movers with anything at all at any point. It was all carried bare. For the pool table, two drop cloths were placed under the table and pulled. When the move was done, I was asked for the full amount. I told the gentleman that the estimate was for three hours but took less than half the time, of which ten minutes was them waiting for my client to run out and get them breakfast. He called and was told that this was a minimum charge. As I did not want to have to deal with the SIT situation if you did not pay, I paid it. Upon further examination, NO WHERE in the contract did it stipulate a minimum time and considering that no special equipment was used, they certainly made out with quite a payday for their 1.5 hours of work. The guys that came were very courteous and nice but this type of underhanded business dealing is unacceptable. I will not be using this company again.
Had the absolute pleasure working with the team at Hercules Moving company. They are true professionals and it showed. If you are looking for a moving company that will get the job done - look no further.
We used Hercules Moving to move a very large and very heavy upright piano. The crew of 3 movers were on time and courteous. They came prepared with mats to protect our floors and did a great job of very carefully wrapping up the old piano and moving it through the kitchen and out the back door. I would use them again.
Here is the description of our horrible moving experience with Hercules Moving: - Late arrival - Lack of care in moving materials: they broke one bookcase that costs $100 and didn’t even tell us about it. We had to discover it on our own the day after they left since we realized that one bookcase was missing and when I called the manager, Igor, he refused to refund us for the replacement cost - At the first old place, the movers stole an expensive piece of solid wood furniture that was stored there by another tenant in the moving room by the elevator. Two days after the move, we received a phone call from the building manager at the old place demanding the return of said item indicating they have video footage of the theft and saying that we were responsible. We had no knowledge of any of this and only after several phone calls to Hercules was the item returned - The hourly rate initially quoted through their online portal was $155. And it was confirmed before the moving by Igor, the Hercules manager by phone. Near the end of the move, while some of our items were still on the moving truck, ie. bed, boxes, etc., they presented for the first time the contract stating that the hourly rate is $185. At that point in time, because of the aggressiveness of the head mover we choose to pay the inflated rate without argument. We were also very tired as the move took 10 hours instead of 8 hours quoted initially and we just wanted the ordeal to end. - The company charged us for the hour the movers took for their meal break, which was not mention in the initial quote. We also did not realize this until we received a copy of the contract at the moment of payment Igor, the Hercules manager, refused to refund us based on the $155 hourly rate and did it based on a new hourly rate of $165. They were able to do this because they change the quote on their online portal. Keep in mind that the only quote provided was through the online portal and not an email - The movers refused to reassemble our furniture and lost few minor items necessary for the assembly of the furniture that they dissembled themselves - The moving company wanted also to charge us an additional half an hour stating that the movers did a lot of work for us that was not expected. What happened in reality is they took close to 45 minutes just to put the bed in the elevator claiming the the elevator at the new building wasn’t big enough!!!
Best moving company
Move from Caldeon to Ottawa. Professional, polite, efficient team. Arrived on time. Wrapped all furniture and sensitive items. Used floor protection. Worked hard and non-stop untill the loading/unloading was done. Willing to go extra steps to have customer happy. Reasonably priced for quality of service delivered. Highly recommended.
I used this company to do my move and was very pleased with the service they provided. Definitely value for money. They were very professional, courteous and on time. The move was done efficiently and in much shorter time than I expected!! Great choice for moving.
Great moving experience. Arrived with a team of 3 guys and moved a 4500sq2 house within 8hours. Amazing service!
It was my first time using movers. We had two guys scheduled. They worked extremely hard and were very friendly and patient when hauling the heavier items. Before the move, communication was very good. Overall I would recommend this moving company.
We contacted Hercules to do our move. I specifically told them we had a lot of boxes and sent pictures of all rooms with the furniture and therefore we wanted the biggest truck they had. I double checked with Uju prior to the move to ensure all was on track and we were given assurances that they were. In the day of the move I was shocked to see a small truck pull up and voiced my concerns to the team lead who had the same concern and called his office to let them know another truck may be required. They proceeded to pack the truck but because it wasn’t big enough a lot of time was wasted packing and repacking. I called Uju and AGAIN told her we should have had a bigger truck as I originally requested. She assured me they would take care of that on the second part of our move as our items had to be stored for several days prior to taking possession of our house. When they arrived at our new house I couldn’t believe it when I saw the same small truck pull up. I can only assume that once again time was wasted packing and repacking this little truck. When I tried to discuss this with the team lead he didn’t seem to know anything about this. Ultimately our move ended up costing $1,000 more than the quote because of the hours spent packing and repacking the truck. Further attempts to contact Uju were in vain. She never responded to any of my emails. I will be registering a complaint with Better Business Bureau just so it goes on their record. This company will do anything to get more money out of their customers and despite me telling them several times that a larger truck was required they simply ignored my requests. I do not recommend using this company as their quote means nothing to them.
I was originally happy with Hercules because I had to move in a hurry to get out of a bad situation and they were available. The move went well, although took a very long time considering there were four people. It went downhill from there. My furniture went into storage until I could get a new residence sorted out. I paid an exorbitant amount of money every month for the storage. When I booked them to move my stuff out of storage it should have been an easy move since everything was already packed. However, it took the better part of the day to get done at a very high hourly rate. And when I went to unpack my things, I discovered the reason there was an unreasonable amount of boxes was because they had consistently packed one or two things in a huge box with the better part of a roll of packing paper. They wrapped Tupperware and other plastic items that would have been fine thrown into a box. They wrapped a fresh clove of garlic and you can imagine how that smelled after 6 months! Of course, I was paying per roll and paper and per box. It took three trips to the recycling center to dispose of the excessive amount of boxes and wrapping paper. Unfortunately, they took advantage of a vulnerable woman in a difficult situation. I feel very disappointed and ripped off.
Good job Mathew, Daniel and Murad! Very professional and helpful guys! Packed the goods with extreme care and above all, reasonable price!
Great team, courteous service and fast! Will definitely recommend.
GARBAGE. DAMAGED WALLS, FURNITURE AND FLOORS. STAY AWAY.
We hired Hercules Moving Company for BIG move: 30 years worth of stuff out of a 3 story townhouse. We had a crew of 8 including John, Josh, Pierre and Zak and they were incredible. These guys could make shrink wrapping furniture an Olympic sport. We had never seen anything like it. They work so fast it was dizzying. The crew showed up on time, they were fast, efficient, polite and careful with our belongings. The company has a very clear, comprehensive and understandable contract - no hidden costs, everything is laid out in plain English (but you should still read all the terms and understand what is covered and what is not). They will go over the terms of the contract ahead of time and answer any questions, then again upon arrival they'll confirm the agreed terms and limitations. Very professional and very responsible. No funny business. I'm so glad we chose Hercules for this move. They weren't cheap, but absolutely worth every penny. You are paying foe excellence and top-notch work with this company. I would absolutely recommend them to anyone.
I hired Hercules Moving Company (HMC) to move me from my old condo to a new one in February 2020. The three movers (Igor, Remyga, and Vasilij) who arrived were very fast, efficient and well organized. Immediately setting down floor protection runners and very well protecting all the furniture with transport blankets and shrink wrap. They coordinated very well to move items down while the others worked on other items with disassembly, etc. There was a small snag at my new place where the drive-under-pass was too low for the HMC van, but the movers walked all the items up from the street with no problem. All reassembly was done and they worked with us very well to fit our items in the bedroom when I was worried about space constraints. Overall, I am extremely pleased with Hercules Moving Company. They offered excellent service, the most affordable prices after I had gotten 3 quotes where others were charging up to $200-250 more, and they handled moving of the items and transport very well. I would definitely hire them again and I highly recommend them for moving!
A team of three people arrived and were professeional in their approach to getting me moved. All furniture was wrapped, and then shrink wrapped before being loaded. Upon arrival at the new destination; the furniture was offloaded in a quick and efficient manner. My furniture was not scratched, dinged or dented. Thanks Hercules
These guys are bad. They messed up my new floor in a new house. One of the guys talked alot and one guy stood around alot. Don't use them. I told the owner my floor was messed he didn't get back to me. Stay away.
I would highly recommend Hercules Moving Company, they were extremely professional, punctual, and careful. The team worked very efficiently in terms of wrapping, and handling it with prudency and cautiousness. Although they were carrying my piano through a small and narrow hallwayed Victorian home, they were able to do their job with ease and care. They certainly made what i would have thought to be impossible seem easy. I was very impressed with the professionalism of the move, and will definitely use their services in the future.
I'd highly recommend The Hercules moving company if you're moving home. They arrived on time and immediately took control of the move. The moving team were efficient and experienced. Moving our fragile china cabinet was the trickiest part of the move, but they packed it with extra care making sure it won't get damaged. While the removal guys were amazing, I also had a very pleasant experience with the office taking our booking and organized our move. I've already recommended them to 2 of my friends, who are looking to move this year.
We recently moved from Montreal to Toronto. Had an amazing experience right from getting a quote and setting up an appointment within days with Dave, Luc and the boys showing up in our Montreal apartment and packing everything ever so carefully, and Vidas, André and Robert delivering and assembling the furniture. Special shout out to Dave and Vidas! Never before had we such a pleasant experience with packers and movers! I would definitely recommend Hercules moving and also book them in future! I really hope this experience to everyone moving! Kudos guys! You truly deserve the 5* rating!
Great communication throughout the process and great service with answering questions. Was very happy with my piano move on the day of - the coordinator clearly communicated updates on ETA and the move was done carefully and efficiently.
My daughter moved to Ottawa and I sent her one bedroom stuff to Ottawa. It was so easy working with them. I was communicating with Mr. Lukas until the end. There were no changes on the estimate that they gave. Everything went as he promised. The movers were on time to pickup and they dropped off as promised. Two guys came and did a wonderful job. No much talk but very friendly and have good manners. They covered all the necessary items with blankets and moved very carefully. My daughter was very impressed about their work. Excellent job for a reasonable price. Thanks Lukas and other guys who did the moving.
We have given our piano on a loan to a nice family with kids who will enjoy playing that instrument. So, they hired Hercules Moving to do the transport. The pickup went well on our side: efficient, fast, nice crew to deal with. Gladly recommend their services.
Thank you Hercules moving company for an exceptional moving experience. I was really stressed out about moving my 4 bedroom Toronto house but the guys at Hercules truly took care of everything and handled my stuff with so much care. Anisa
STAY AWAY FROM THIS MOVING company...They will charge you like crazy. I was given a total estimate of 10 hrs for my three bedroom flat(loading from my existing house and unloading to storage and then loading from storage and unloading to my new address).. for loading to storage they charged for 9 hrs not sure how much will they charge for unloading to my new address.They will double charged me for the storage cost..Initially they will give a quote for 3 people then they will persuade you to go for 4 people which will cost you more..I am feeling cheated now and when I called to complain them(Customer representative: Randy) he totally ignored my complain. Request you guys, if you value for money don't go with them. They are thieves/dacoits in plain clothes. I will I could have given them negative rating..
I wasn't treated as advertised, found a few scratches and movers spoke Russian the entire move. Not worth it
Today I had 5 guys from Hercules help move a custom 16x5 foot table weighing in at over 600lbs into a custom home today. The guys arrived on time (actually early). Dressed to impressed and everything went smoothly. I used them a few years back to bring in cast iron rads to two levels of a home after a renovation. They ranged from 400-800lbs and very awkward especially going up stairs. Again professional, helpful and no nonsense. Valdas from Hercules organized everything and the owner of the table couldn’t be happier. Thanks for making me look good Hercules!
Pranas and Simon delivered my piano in excellent timing and without any delay. Service was efficient, safely executed and reasonably priced. I strongly recommend Hercules Moving Company Inc. for your piano moving needs.
Zene Jura And Victor did amazing job in moving, fast, took care of everything, great help and good price, definitely will recommend them to anyone that needs moving. Thank you again
After making a reservation for moving they stopped replying to my emails and answering calls and voicemails one week before moving. I even emailed them and asked them to let me know if they are overbooked so I can hire someone else but they didn't even reply to that. Very unreliable and unprofessional. Not only do they turn people away but they will leave you stranded.
The guys from Hercules were so great. They were professional, incredibly efficient and fast. We moved from a second floor walk up appartement and we had a second stop, and they had all of our stuff in our new home in 3 hours. Would highly recommend these guys to anyone looking to move!
I have been really impressed with Hercules moving company, the people working there are very helpful, friendly and polite, and the service they provided was really efficient. Whatever you need they can help you with. I will definitely use them again.
5 stars for Hercules movers! This is the second time that I've used this company. Professional, skilled, responsive and very supportive. John and Thomas were my movers and the were FANTASTIC! I will without reservation recommend these movers and their excellent team !
Hercules Movers were great to deal with and very professional. They were on time with very friendly movers who even called to update us on their departure and arrival. We had a great experience and recommend them.
After all the horror stories I've heard about hiring movers, I was a little timid going into this. But, I will say that I was pleasantly surprised by the delicate care each mover displayed with my personal belongings. Each item was blanket wrapped and then shrink wrapped. Even the heavy items were delicately picked up and placed onto the truck. Hercules Movers provided a complete service. Everything from disassembly to reassembly in my new home. I would absolutely recommend them and I will be sure to hire them again in future moves.
Great service! Great people! Excellent service!
Arrived earlier than expected which I thought was great, was pricey for a small move but they did a great job and did it quickly.
Had them move a piano and fridge from main floor to basement. They were courteous, professional, protected the items and my house appropriately. They completed the work quickly and showed up right on time. Good pricing for moving a piano compared to other quotes.
Excellent service. Punctual, very polite and professional
I didn't fully know I picked the right moving company until it was moving day and I met the Hercules movers. They were friendly, organized and careful. They were also very hard workers and didn't waste any time. They laid down the runners to protect my floors in both my old and new places. I would highly highly recommend them to everyone. They made my very stressful move so easy and took care of everything. Such a pleasure working with them. I'm very satisfied with the whole moving experience. Will use them again.
Hamilton, ON to Vancouver, BC long distance move July 2020 of One Bedroom. Professional, courteous, trustful, prompt, and efficient. I highly recommend Hercules Moving. High level of professionalism and sincerity in dealing with both the Ontario moving coordinator and the Vancouver mover. My belongings arrived in Vancouver within the time range quoted. My total cost was what was quoted and they also gave me the receipts for the scales so I can see that I am paying the correct weight. They wrapped up my furniture in cloth padding and plastic wrap; and my mattress in a thick plastic wrap. The entire process went smoothly from coming promptly to pack & move items into the truck to unloading & removing wrapping at my final destination. All smooth. Well done! I had a very good experience with Hercules Moving and happily recommend them.
Very excellent service. Guys were professional, polite, expedient. Did a great job.
We are so pleased to give the highest rate for the crew who moved our huge 4 bedroom house with the quiet massive household!!! The crew arrived at time, work hard non stop, carefully wrapped every singe piece of furniture, safely moved it out and in. I would highly recommend this company.It was actually second time of using their service. Great experience ???? ???? ????
They came on the day we called, plus, matched the lowest price we found on the market. They are very careful with your piano and moved it with effortlessness that truly lives up to their company name!
I am tremendously pleased with the service at this company. They are courteous and easy to deal with and the movers are careful and professional. I would definitely use them again.
What an amazing experience! Lukas , our coordinator was very helpful and able to answer all of our questions. He was thorough and professional. The team, Remyga, Vania, Goss, Artyom, and Zenep were fast and friendly. All of our belongings were wrapped and packed with great care. We highly recommend them!!