Reviews of Right Move - Moving & Storage (Moving Company)

12257 Fort Rd NW, Edmonton, AB T5B 4H2, Canada

Average Rating:

DESCRIPTION

We offer you all the feddbacks of people like you who purchase the services and products of Right Move - Moving & Storage (Moving Company) in Alberta area (Canada).

At the moment this firm gets a score of 4.2 out of 5 and the score has been calculated on 127 reviews.

You may have noticed that it has an average rating is really high, and it is founded on a very high number of scores, so we can be quite sure that the assessment is very reliable. If people have bothered to give their review when they are satisfied with the business, it works.

As you know, we do not usually stop to put evaluations when they are correct and we usually do it only if we've had a problem or incidence...

This Moving Company is classified in the category of Mover.

Where is Right Move - Moving & Storage?

REVIEWS OF Right Move - Moving & Storage IN Alberta

Steven

Well, as far as the individuals are concerned, Right Move has the Right People. I was not overly impressed with the rest of the experience however. When I was given my estimate, I was told that "We are fast and don't take any breaks" To start with, the final bill was $700.00 over the estimated charges, so don't expect their estimates to be close to accurate. Next, all our boxes were packed by us and taped, ready to go. I was charged an additional $33.00 for packing supplies even after I provided 8 double rolls of packing tape. The bulk of our furniture consisted of 2 recliners, a bedroom suite, a futon, and a dining room suite as well as boxes and bags. The move was from a ground floor condo to a duplex. In any previous moves that we have had with other companies, it never took more than about 6 hours for our moves. Right Move, charged me for 9.5 hours. In my opinion, they wasted far too much time with over packing our stuff. We were only moving 60 kms. Then they took an hour break for lunch, as well as 2 half hour coffee breaks at my expense. So, would I recommend these guys, not really. In my opinion, I was over charged by at least $500.00 and I doubt very much if this company will do anything to make me happy by refunding some of the over charges. $500.00 in these times is a lot of money and paying this extra amount to Right Move caused us to put a hold on some of the items we had intended to purchase for our new home. the only thing that Right Move did very quickly was cash my cheque. I will post new updates as they occur, if they occur. Steven Parragh Edmonton, Alberta Well, its been a week now and I have heard nothing back from the Right Move people about them ripping me off. Guess we'll see what the future brings from these guys. We are going into week 2 and these Russians don't have the balls to contact me about my concerns. I would like a partial refund for being ripped off by these guys. C'mon Alex, grow a pair!!

Cecilia Kasten

I had a great experience with Alex and felt that he went above and beyond to make my move run smoothly and make sure that I was happy with the service. Alex was able to accommodate the pick-up of my belongings on quite short notice and hold everything in storage for a month, free of charge. He was flexible with me when my move-in date changed and was able to deliver my things sooner than expected. Alex was extremely fair with pricing and took the time to make sure that I understood everything in regards to the process and billing. Alex was friendly and personable and I would definitely use Right Move in the future!

Leon Moore

I had Alex and his helper move me locally in Edmonton last week and I cannot get over how professional, friendly, fast paced and efficient that they were. I had specific items that were of great value to me and my family and they took extra special care with them. Even right down to the estimate on the job was bang on. I would recommend them to anyone who is looking for a great company to deal with. Anyone that needs their home moved will be sent their way. Thank you so much again guys. It was such a pleasure.

Seth Wilson

Keven Kamahe

a huge thanks to Alex and his team , one more time thank you for the excellent move , those guys are simply the best movers , i will recommend this company to any one who wants to move and don't know what movers to choose , if you are here you are in the right place . thank u guys.

Edwin Aybar

My mother who is a senior hired Right Move to relocate her belongings from Edmonton to Victoria. She liked Alex who was very friendly, talkative with a good sense of humour. She shopped around for movers and decided to hire Alex of Right Move because his quote was competitive. The actually pickup and move was a good experience-- the men worked quickly and efficiently, and they were friendly the whole time. When the boxes were unloaded in Victoria, she found out that the total weight was a lot more than the quote given to her when Alex came to her apartment prior to moving date, and thus the move cost her quite a bit more money. He said that it was because she had many heavy boxes which was true, but Alex should have done a better job of giving her a more accurate estimate, so that she could have known the cost before hand instead of a bad surprise days later when her stuff arrived in Victoria. We were able to work out a price at the end, and although it still cost more than the estimate, it was somewhat acceptable. Alex remained polite and pleasant while we were disagreeing on the cost. Overall, we would recommend Right Move but make sure that they let you know the weight after they pick up your load so that you can avoid problem later.

Yegboy

We was very happy with Right Move,there packing, moving services, Price was good and movers was very friendly and polite. Justin and Vladimir arrive in time they have very nice clean big truck,they pack and wrap all our furnitures and kitchen, bed room ect. No stress, no hassle, no hidden fees. Thank you guys????????????????

Saima Samuel

The company's service was good. But did have hidden charges, so I ended up paying 6 times of what I thought I would be paying.

Talena Baker

I was promised a return of some money and never received it. After how much i spent with them, i was quite disappointed. They were great with the furniture but prices were never discussed and i was always shocked by the bill.

Cathy Rin

Alex promptly came to my aid when my movers I had booked no showed me. I was impressed how fast he worked and how courteous he was. I would highly recommend him to anyone moving. Very professional and efficient.

Kevin Hubbard

Alex did a great job in taking apart our furniture and putting it together. He can be a little blunt under pressure but if you can get past that he's a great guy and gets the job done well. People complaining about price don't understand what good movers cost. These guys are great value for what you're getting.

Mrai Alkherat

Stephanie Agoh

If I could give a 0 I would. Right move came in last minute when I needed it and I am grateful for that. Charges are outrageous. I paid over 2100 for them to move my stuff but I didn't argue as I needed them and they helped me. Alex is very rude and will do anything to take money from you. I wish I had read and considered all the negative reviews. This is the worse moving company and they are dishonest! He had all my stuff in storage and after paying him 2100 he wanted me to pay an additional 900 for him to deliver my stuff to my new address. I told him I could not afford that and I offered to Bring my own truck outside the storage location and have his workers load my truck and I drive off which would be much cheaper but he still insists that he has to deliver himself, and has pretty much refused to give me back my belongings. I had to get the police involved, iam getting the better bureau involved and going to court if I have to. This is no way to treat customers! To respond to the owners response!! Not only is he a crook but he is a liar as well! I have proof of all our message conversations as well as proof of all the payments and all the receipts that I got. I was never out of the country! My brother was never in jail nor living in my apartment as my brother lives in New Brunswick! I was present the day of the move and I assisted in packing all my belongings. If anything I did all the packing!

tushar Iyer

respectful, fast and the best rates out there.

Russell Cobb

Alex takes care of business. He's efficient, straightforward, and hard-working. We moved a three bedroom house and, remarkably, nothing was broken! Pricing was competitive, although I'm sure you can find cheaper. Highly recommended.

Joe Li

Jamie Wark

We moved with this company on Nov 29, 2015. At first things were going fine. Kyle and Alex came early. They started to pack and do what they do. We moved 10 mins from our former home, and it took 7hours! They were slow, Alex was constantly on the phone, Kyle wouldnt pack a thing if Alex wasnt helping. Alex was constantly stopping to play with our toddler in his playpen. Kyle was taking smoke breaks, and what bothered us the most is my husband had to help them load the truck and UNLOAD the truck or it would have taken them even longer. We hired movers to make our move FAST and EFFICIENT and those two were anything but. After I got the bill, we still had a bunch of stuff left on the truck, my husband had to unload it - by himself until he finally yelled at Kyle to do his job that we just paid a stupid amount of money and unload the rest of our stuff. We got billed for a waredrobe box we didnt use, 3 rolls of packing tape that werent fully used and two rolls of black plastic wrap when we only used one full roll of it. I do not recommend this company unless you are prepared to be over billed because they take their time, or you are willing to tell them to move their asses.

Asif Shaikh

Thanks Alex and Right Movers for helping me move my stuff... Best services guaranteed

Derek Biollo

Alex did a great job helping my uncle move and really helped us out when we needed to add and remove things from storage. A great storage location just off Fort Road.

Mike Romanko

Very nice guy and was very helpful

L. Corser

Excellent experience! Booked them last minute after a different moving company bailed on us. Not only did they accommodate us last minute, they were prompt, professional and friendly. Not one complaint! Would recommend to anyone considering hiring a mover.

Matt Kachowski

We had an issue with another company not showing up so we had to look for a last minuet replacement and these guys were able to get the job done the same day with only a couple of hours notice. They provided everything needed to pack my belongings and provided boxes, tape, and moving blankets. They did a good job and was able to move from one place to another with out anything getting broken or damaged. I would recommend these guys in the future.

Kevin Johnson

I used Right Move to move out of my home in Edmonton, store the belongings at Right Move's storage facility and then move everything to my new Calgary home. Alex was courteous and efficient, he packed all of the large furniture in blankets to prevent damage. I had no damage to my stuff when I unpacked, I was very happy about that. I wish they had a bigger truck though so I wouldn't have been charged for two trips. Otherwise I was happy with the service I got.

LISA “TNA” BBAD

I've recently had the privilege to get these guys to move us. They were quick and careful at the same time. Took great care of our property and showed us nothing but respect and integrity for our household belongings. Everything came they way it left, they obviously take great pride in their job. Cause they both did an amazing job at it. I would highly recommend this company for any of my future moves and would recommend it to all my family and friends. Once again great job guys!

Lauren Hills

Alex and his crew at Right Move are absolutely the BEST movers we have ever used. Their attention to care of our furniture etc was amazing. I highly recommend them not only for their outstanding service but pricing as well. You will not be sorry you called them!

Laura MacLean

We used Right Move for our cross-country move. The experience was very disappointing overall, but in summary: - The delivery was 9 days later than agreed. We found out that they were in Victoria, BC the day our move was supposed to be delivered in Toronto, ON. They kept pushing back the date so that we did not even know when they would arrive until a day before they did. - There were unexpected charges, including the fuel surcharge being applied to purchased packing supplies and labour, instead of just the weight of the total move. When we asked about it they were very rude and said that other customers never questioned it, but they did end up giving us back a small amount of cash to placate us. - The move was much more than they originally estimated. In fairness, we may have more stuff than average, but I would recommend being very wary of their "estimates". - They became hostile with us when we started asking them for an estimated delivery date. The delivery date itself was very tense and added significant discomfort to an already stressful moving day. It was very disappointing to be handing over $5400 to someone who is being actively disrespectful and rude to you. - Our 50" TV arrived broken. We bought extra cargo insurance on top of the insurance that comes included. They gave us a whole $28 for the broken TV. To be fully fair, they worked fast at loading and unloading and they packed our furniture well for the most part and nothing else was damaged apart from the TV - hence the two stars. I have never written a negative review about anything and it is not in my nature to complain, but after speaking to a number of friends and family members that have also done a cross-country move with positive experiences, we were encouraged to share this experience with others that are looking into their options for movers.

s9crs

My Land of Lego

CPM is a building maintenance company, we have been using Right Move for the past couple years and will continue to use their services as we have been able to rely on them for friendly and efficient service. I would confidently recommend them to anyone who is looking for a fair price and reliable, friendly service.

Adina Piso

Amazing people, very hard working, meticulous and detail orientated. Could not recommend more.

Nikita Badger

Professional company & recommend them to anyone who is moving in the future.

Justice White

I hired right move for my moving service. They were very professional on time in reasonable rate. Thank you very much for the service, I will definitely will use your service in the future.

Barbara Doud

Matt Edmonds

Incredible service from start to finish. Their customer service was phenomenal, and everything was packed, loaded, and delivered without issue. Even after we'd received our belongings, the staff followed up with us to ensure everything was satisfactory as we were unpacking. I couldn't recommend Alex & his crew highly enough.

Barbara Doud

Tony Bond

I was planning to move my house from north side to south side in Edmonton, and found Right Move on google. They came gave me quote, which was reasonable, they showed up on time, packed all my belongings in an orderly fashion, and moved me in a reasonable time limit. They were friendly, professional, and took care of my things respectably. I would seriously recommend Right Movers to my friends and family.

Ryan Pineda

Alex and Derek came in as soon as possible, I am talking literal last minute. I booked with a different company couple of weeks ago and had it confirm a couple of days before the appointment. They never came, I waited for 2 hours and phoned that company and they never pick up. I was so desperate, I phoned a few more companies but non of them was able to provide me service right away. True to their claim "Right Move" really is the best company for moving services speacially for last minute appointment. Within an hour and half Alex and Derek came to help me move all of my belongings to my new address. They are very good at what they do, very careful when loading and unloading boxes and furniture. They always make sure to confirm how you want things done. I am thankful and I highly recommend getting "RIGHT MOVE" company to anyone who is looking for an awesome worry free hassle free move.

Jane Lane

I'll never use this company. I wasted my time filling out the quote form, which is quite extensive only to get a "We are booked up that day" response. There was no offer to select an alternative day or even a suggestion. I will not be using them ever.

Tara Rain

The movers that were here to move belongings were very pro efficent and would recommend to anyone else. Thank you for the good job. Ann Rain

Alex Bartlett

Hello My friend advised Right Move, he moved last year from British Columbia to Edmonton. He told me a lot of positive emotions and a lot of reviews about this company. Before that, I called few other companies and I did not like how they were talking to me. But when I called the Right Move, then I understand everything and they clearly explained to me and the price was arranged. It really is a professional company who know their business. Two guys came to me, Alex and Maxim, very polite and professional. They very carefully and quickly packed all my stuff, even took care of my plants and fragile statues. I would never in my life thought that someone can efficiently and professionally packaged things. They used different boxes for different sizes, even for lamps and decorative plants, my 70" smart TV and crystal ware. All made quality, professionally and at a good price . Thank you guys!!! You are the best!!! Now I advise that company to all my friends. My cousin moved next week to Toronto, has advised him Right Move.

Lisa Krulicki

Very courteous and professional. I called Right Move at the last minute and they were able to accommodate me the next day. I would definitely call again for moving services.

Maria Love

I had moving with Alex he is the best u never get disappointed it he has a lot of passion and move all the stuff nice and clean ! Super friendly and responsible!

Neko Kora 13

DO NOT USE THIS COMPANY. THEY ARE NOTHING BUT CON PEOPLE AND LIERS AND THIEVES. THEY CAUSE YOU NOTHING BUT TROUBLE!!!!!!!!! They cause alot of trouble for my friend and her mom. They had to have the cops called to get them to leave her property.

Paul Sirois

We had a very last-minute request here in July to get our show home house packed up, before its relocation to another spot. The guys came in, and worked late until the job was done. We were very fortunate to have them accomodate our eleventh hour need! Thanks!

Lauren Ruttle-Soon

Alex and Richard did a great job moving my things from Edmonton to Calgary. They were extremely thorough and careful; they wrapped all of my furniture and cared for my belongings as their own. I would trust them to move me or any of my loved ones, local or long-distance!

Gord C

Horrible movers - WAY over charged , hidden fees alone hidden fees , took hours for lunch and billed for it . Owner is a rude man , sounds racist. Never have I paid so much for such a small move . Horrible ! Avoid these guys at all costs , I’m not kidding , DO NOT USE .

Alison Gabriel

I had a great experience, they came and did what they were suppose to do very courteous. I would reccommend them

Ramadan Mohammed

Rampa bafana Angel music Bafana

Perfect job !!!!! Keep it up guys

Andrea Murrie

NOT RECOMMENDED!! Quick and efficient, decent hourly rates, nice guys BUT.... Charges are astronomical!! And what can you do? They have all your belongings! If you pack your own stuff they make you sign that they aren't responsible for damages because THEY didn't pack it. They tell you when you book that they have insurance on your items; once it's all loaded up though they tell you the cost to insure isn't included, that's extra. The charges to load/ unload your items at the storage locker (when you aren't present) for some reason takes longer than it takes for them to box half of your items AND load the truck when you were timing. Boxes cost up to $18/ box!!!! and yes the blankets are free, but the plastic wrap that they use to secure the blankets around your furniture is $10/roll and they aren't sparing it.

Terry Wagner

Super careful not to dent walls or scratch floors. Very good workers. These guys moved some pretty heavy stuff. Alex has a great Irish accent. ????

koliffy

Jackie Cornell

Only called for Quote - did not hire When I called for a quote the man said no problem. He listed the price per hour and explained the extra hour charge for transportation of the workers. No problem. Then it got noisy where I was, and I asked to confirm was the 155 for 1 or 2 hours of work. He said 3 hours. I said 'so you are saying its $155 for 3 hours?" He then yelled at me, quite angrily..."Lady, you are putting words in my mouth...I never said that.." I said thank you I will not be needing anything and hung up. Wow. A lot of instant rage over the fact that I couldn't hear him correctly. I would wonder how that would affect a stressful moving day...

Rahulan Velusamy

We hired right move to move within Edmonton. Alex promptly called us up the day before to confirm the appointment, which we liked. Coming to their service they were thoroughly professional. Alex and John went about their job at a brisk pace. All the stuff was moved without any damages. They even moved the piano wihout any hassles. Overall a very satisfying experience. Keep up the great work folks.

Christopher Garon

The prices were reasonable compared to the other places I got quotes from and there were no hidden fees. It was a very short notice (under 3 days) move and I even needed to reschedule <12 hours before the move but they were very friendly, accommodating, and didn't charge me extra for that. (Keep in mind I was only moving a few blocks in Edmonton. I don't expect them or any moving company to be able to do this for every case, especially long moves) The mover was on time, friendly, and overall the move went very smoothly. I would definitely recommend them.

Geraldine Stephenson

My experience with Right Move is always excellent..... pleasant man is Alex .... today with Tony and they make it very stress free! Most accommodating and I must mention this is my sixth move with them and I would recommend Right move to anyone that wants the move done ... "RIGHT" ..... thank you again Alex!

Captain EH!

Is planning to move from Edmonto. To Calgary and I called a few moving companies and I would feel comfortable to hire right move moving companyThey arrive on time Pack all my furniture properly with Care fragile stuff as in mirrors glass delicate furniture Antiques and delivered my stuff by 9 a.m. in Calgary next day and unpacked and assembled all my furniture I found Kyle and Alex worked very hard and efficiently and guys with us I was happy with the price they gave me believe it's very fair and final price I will definitely recommend them to my family and friends and I will Use them in the future THANK YOU RIGHT MOVE YOU GUYS ARE AMAZING KEEP THE GOOD WORK UP BOYS

Logan E.

Alex is professional and effective during the moving process. I felt comfortable with all of my items being transported safely, and that is exactly what happened. Would recommend this company 100%.

Adrian Meetoos

I was planning on moving from Southside Edmonton back north and I hired Right Move they sent 3 guys to pack my apartment and moved me to my new place I was very happy with there service and the final price was lower then what they quoted me they where on time quick and careful ???????? 2 thumbs up Thank you Calab, Gerald, and Tony for your hard work and thank you Right Move

Amir Alizadeh

I called for a quote on their phone line and got connected to their dispatch. The gentleman gave me a quote of $1600 for transport of a car from Edmonton to Vancouver and got offensive by my expression of surprise for the very high price! Certainly not following up with them.

Abraham Luman

I live in US and my parents was living in Edmonton,because there age,they could not contact with moving company and arrange there move to new house. I try to call,email few moving companies in Edmonton and trying to find reliable,friendly moving company that can move my old parents without hassle,stress free move,I talk 'Right Move' Person name Alex,he was sound very polite,friendly person, after few emails and phone call,I book move with there company. After move i talk with my parents,they told me that ,Right Move send 2 very polite,friendly movers, and big new moving truck,( Jordan and Mark) this guys was very fast, and friendly,pack, clothes,pictures,kitchen Ect... My parents was very happy with this guys, and this company. Sure we will use this company in future... Thank you very much Right Move,for your hard work and service.

Pamela Marples

Alex and his crew did a fantastic job on my move. Very professional and careful. Even good natured when we kept remembering "One more thing"... Thanks Alex.

Shahzad Umer

We have recently used Right Move for moving us and it is been excellent experience in terms of professionalism with friendly staff. Mover showed up on time and with all proper supplies on hand. Our furniture and other belongings moved from point A to Point B scratch free. We were stressed out about moving end of the month due to other movers not showing up 27th of Month but after talking Right Move they promised they can show up 28th as per their schedule and they dont want to promise something what they can not fullfill and we had till end of the month to give keys back so we trust Right Move taking one more day chance. Right move showed up on time did the move on time with no hidden charges. I will definltly recomend Rigth Move to my family and friends and I will sure use Right Move in the future myself again. Shahzad Umer ( Edmonton )

Melissa mckone

My movers were on time,friendly and hard working.I would use them again,if need be.They did not waist any time,if you need movers,this is the company for you !!

Rosalyn Allahmagani

The service I received as a client of Right Move was excellent! Right Move, packed and stored my stuff in Edmonton for more than one and half years, then when I was ready, they delivered my stuff to BC. Everything was delivered after all this time in exactly the condition in which it was stored, WOW! No damage! Nothing Missing! No dust! Right Move is an EXCELLENT moving and storing company, a class A++, a 5 star rate for level of service and the care of client's goods. I will use them again and also recommend Right Move to family and friends.

Judy Carbert

Rite Move was recommended to me by a relative. When I called he was able to visit immediately to discuss my move from AB to BC. He fully appreciated the fact that I didn't yet have a pick up date due to my home just being sold. When I learned the actual date, he was able to fit me into his schedule. He was business-like and friendly, easy to talk to. He was to keep my belongings in Edmonton until I was able to move into my new home, so the free storage was a blessing. When my possession date was known, he had no problems delivering on the needed date. I felt his rate was acceptable and the bonus was that he took my belongings to a weigh scale in Edmonton and I knew exactly what my weight charges would be. The only surprise I had was that he didn't quote me a price to unload here in BC. However, I accept part of the blame on that due to the fact that I assumed, in error, that his loading charges would include his unloading charges. However, the total was not unreasonable in that he and his workers were professional and didn't waste time at either end of the move. I would recommend Rite Move to any of my friends.

thomas taylor

The one guy was still drunk and looked like he passed himself

Deb Cherkas

Great job moving my mother in law's furniture and boxes to her new home. Went above and beyond with little extras like putting the bed together and furniture and tv's in place. Would recommend in the future.

Noreen Meetoos

Great for last minute moving when others backed out. Fast. Efficient and put furniture where requested. Thanks.

Grand mastuh Keys

Sarah

Alex and his assistant were AMAZING with our recent move! They were very efficient, careful and worked SO hard all day! Everything arrived in perfect condition. Thanks Alex!!!!

Zahraa Habeeb

Very helpful. Excellent team. Very good packing service. My furniture arrived without a scratch.

Melissa Cote

If I could give anything less then 1 star I would, I should have read further into the reviews. I came across them and also Shalom movers , yet there seemed to almost be duplicate reviews and seemed rehearsed! The man named Alex was rude to my husband when trying to get a quote. My husband was trying and ended up in a verbal war! I would not recommend this company ! You should have the right to ask as many questions and not feel belittled when trying to move. We were referred to use them and after the conversation my husband had I def would STAY AWAY... save yourself the time and emotional stress.

Ermin Nath

I first called RightMoveCanada to help my elderly father move apartments in May 2020. Alex was incredibly responsive and helpful, he took extremely good care of my father, and the move went off without a hitch. In January 2021 when I needed to move on short notice I gave Alex a call and he went above and beyond the call of duty once again. In both instances, Alex was a pleasure to deal with, he was thoughtful, punctual, extremely efficient with how he carried out the move, he treated my belongings with a great deal of care, and he assembled several pieces of furniture and changed a bunch of locks all in record time (and for a very reasonable price). I rarely post reviews online, but in my opinion exceptional customer service is rare and should be recognized. If you or a loved one are ever in need of someone to help make moving seamless and stress-free, Alex and RightMoveCanada are a game changer. I highly recommend them and I will definitely be calling them for all future moves. Thank you Alex and Gerald and RightMoveCanada for the excellent work!

Shane Hodgson

Antony Bond

Careful and polite, on time and honest. I'd mention to my friends.

Cory Copeman

after hiring Right move, i can assure you i will deal only with these pros. Alex and his crew were spectacular. They cared for my items as if they were they're own. They took the extra steps to make sure i was happy and treated my home very well. No scratches no scuffs. Terrific job fellas, thank you. I'll be sure to tell my friends and family:)

Geraldine Stephenson

My experience with Right Move is always excellent..... pleasant man is Alex .... today with Tony and they make it very stress free! Most accommodating and I must mention this is my sixth move with them and I would recommend Right move to anyone that wants the move done ... "RIGHT" ..... thank you again Alex!

Sean Lucas

Right Move was mentioned to me by a co-worker. I felt comfortable discussing my moving plans with Alex and set a day to get all my stuff packed up which worked in my schedule. The two guys who came were able to get the job done in excellent time and the price was reasonable.

N

Sophia Francis

J M

This company is running an extortion operation, they are the #WrongMove in every way. you have been warned, do NOT hire this company for anything, the owner is the most manipulative person we've ever dealt with and holds your property hostage until insanely inflated & fake invoices are paid. Stay as far away from this person and company as possible. #WorstInEveryWay - This part is in response to the owner's response. This business claims "no hidden fees" in their profile. That is an utter joke, it should say "no visible fees" because everything is hidden and your belongings will be held ransom until you pay for all the overcharges that he will fabricate and mislead you about. Even his response to my original review is full of false and misleading information. There are so many things wrong with the short and unrepentant response. The lengthy reply to the BBB will hopefully allow for a resolution and distance from this business and individual. I have asked for a refund to get us back to the high range of acceptable charges for this move/transaction and he has refused several times. Moving to social media seems to be the only way to get this business to understand that people will not tolerate such treatment of holding their belongings ransom until a fake and inflated bill is paid. He is welcome to enter into a settlement discussion and settle this matter but has refused to do so several times already. #RightMoveIsTheWrongMoveInEveryWay

Shalaine Rose

I was thoroughly impressed by these movers. They were on time and professional.. and they helped with anything I needed. Making boxes.. helping pack items.. wrapping all furniture for safe moving. And they took such great care.. not only if my stuff by but of the walls, hallways, stairwells. They worked very long hours to make sure my out of town move was all done in on day! I would highly recommend them to anyone!

Rachel Figley

Alex and his helpers were a great help during our company move. The loading and unloading went quickly, there was no damage or scaring to any of the equipment or furniture, and they were very proactive about figuring out the loading and unloading order so that our office was easy to set back up again. We would recommend Alex and his crew to anyone doing moves in Edmonton. Thanks, and great work!

Zachary Mardon

Right Move.....Let me begin to tell you about Right Move it is not only the BEST company but it all began when my moms friend dear rest her soul she went to the grave in love with Right Move I got a call we went to Calgary and she rented a place came back to Edmonton and hired Right Move we had no time it was just me and my old mom and friend Alex and his crew came and saved the day they packed and loaded and unloaded they used there professional Minds and used blankets to protect the floor dolly's and hand-tracks to prevent from wrecking anything I give Right Move 10stars if I could Thank you Right Move!!! I will tell all my friends about you

E. SZBO

They did an excellent job with taking care of all of our stuff. Nothing was demaged despite the fact that two movers had to do all the work instead of the three booked. I found them reliable and attentive towards our requests.

Mitch Ross

Right move offers friendly service and professionalism. They take care in packing and moving furniture and other belongings being cautious not to damage them or the home.

anna Martin

Absolute worst. The worst experience Ive had before. Pick a better company to move your things.

Dan Luft

I used Right Move many times for commercial office moves. They are very reliable, friendly and will go the extra distance to make sure everything is done right. They handle the furniture with care and did an excellent job assembling the furniture. I would recommend anyone to use Right Move.

Marco Bulda

I was gonna ask for a quote from one of your old guy customer service representative and I just started the conversation. Never mentioned what I am calling about and he was rushing me to tell what I need. What a bad customer service you guys have! You better hire someone who's willing to assist first timers and more professional. LOL!

Raju Iyer

I was planning to move my house And we decided to hire the Right Move moving company they were very polite and professional and then I was very happy with their service if in future I will move again definitely I will use this guys thank you

Melanie L.

Very fast and courteous. It was a big big help! Recommended absolutely! Thank you Matthew and Alex!

Chad Hebert

Great guys, moved me fast and everything was packed perfect.

Caleb genesis

I hired this company to move my 3 bedroom house. They were on time and very friendly. They also took extra care wrapping the furniture to prevent any damage. I would highly recommend using this company again in the future.

Amanda k

Peter Billner

Alex was great to deal with best moving company i have ever dealt with i highly recommend them

Mary Murphy

I was impressed with the respectful interaction they had with each of my parents and the other residents at the care facilities. Both my parents have dementia and i had to move them seperately. Any move is difficult.I had to move my mom and then my dad. It was a stressful time for me, ( and them)but Right Move made it a very carefree experience. For my last move, they set up the furniture to ensure it was the best for my dads mobility while I had to deal with paperwork. Kind service in stressful times!

eddy scott

Over the past few years i have used a several moving companies. The Rightmove was the best experience, when i moved from Toronto to Edmonton. The whole moving process went very fast, friendly, efficient, careful and very professional. The owner of the compane is very experinced, professinal and easy to deal with, not like other moving companies charging for every little things. The company is a nice reliable with fair pricing, no extra charges to worry about and it is worth the money. I would like to use them again in the future

Arlene Thederahn

Alex and assistant moved my senior friend from a 1 bedroom senior apartment to another 1 bedroom apt My friend has very limited resources so spoke with Alex and confirmed that morning that all she had was $600 cash. He said that would be fine and they had a verbal deal. They spent 7 hours packing and loading her (No large furniture involved). When there were 10 boxes left on the truck he gave her the bill - $2,079.00!! We were shocked! He said he would not unload the rest of her belongings until paid in full. She did not have more than the $600 agreed to. A very heated, loud argument ensued. Both my 78 yr old friend and I felt manipulated and very upset to be taken by this Company. If this isn’t elder abuse I don’t know what is! We wanted to do this review to warn other vulnerable seniors not to be taken in by their lies!

Brenda Ans

The movers were very good and pleasant while moving my dad's furniture to another facility. I would recommend them.

Sharon Butler

I contacted Right Move Dec.8th, 2017 to help my mother in Edmonton pack up her entire apartment; Alex assured me that all would be well; not to worry - he gave the quote, we set the appointment for the very next day. They showed up on time, were very polite and sensitive to my mother; worked very efficiently, and organized and got everything done. My mother was so very very impressed. Thank you Alex and crew. We know who to call now for any move, packing etc. RIGHT MOVE! Thank you again so very much The Butler family (Toronto, Ontario)

Lionel Rosser

I was moved from Calgary to Edmonton and used the services of the right-move company, they were excellent. They loaded everything into one big truck and came on time. The delivery was on time as it planed, without any extra or additional charge, no complains. The staf was very professinal and friendly, they even helped me with on pack some of my things. I would recommend this moving company service to every one and you would not regret it.

andie lochmanetz

Roxanne and Dio

Alex and his staff were very prompt and professional. They wrapped all our furniture with padded blankets and moved all household items carefully to the new location, and at a reasonable price. Thank you Right Move!

Chance carrington

Great movers, Friendly and professional.

phillip daynes

Worst moving company EVER horrible customer service and no respect for the owners or there personal belongings. Ripped my couch broke my glass table and took a chunk of wood outta the side of the dresser. 2 hours it took to move my belongings and they charged me 900 dollars i said i wasent gonna pay that they took my belongings in there truck and wanted 600 to drop it back off they dropped my stuff on my front lawn and drove off instead of moving it into the storage unit that was suppose to be one month free. so i paid 600 dollars for basically nothing moral of the story do not hire these guys

Samson Amusan

Alex and his crew did a good job in loading and unloading our stuffs but charges are outrageous. He charges a flat one hour travel time and on top of that he was going to charge me labor from his storage place to my place. Also, he claims he takes him 50% more time to load my stuff to his truck in his storage unit than it takes to unload. Immediately I question his charges, he threatened he will leave with my stuffs which I told him he can proceed. You can use Rightmove, if you are willing to pay someone that looks at all opportunities to cheat you and overwrap stuffs in order to charge you more

Kian Mousavi

Alex did a fantastic job helping me move from Edmonton to Vancouver. I had another quote from Highland and Alex's quote was much more reasonable and the service was also great. He's always available by phone/email. There were no hidden fees at the end.

richard penfold

Such professional movers at Right Move. They were quick, careful, nice, and was super cautious with all of my belongings. Great prices too. I highly recommend booking with Right Move to move for you, you will not regret it.

Riley Newton

Alex and his associates are very reliable and honest. I’d definitely recommend for anybody looking to move. Straightforward and professional ????????

jean Corbin

From the time of my first contact service was excellent. I was confident I would move without hassle. My possessions were handled with care. Aleksandr was amiable, kind and helpful. He took the time to answer all my questions, even what may have been silly questions. The price was reasonable considering the amount of work that was required. If I ever move again Right Moving will be the company I call.

Lorenzo P

Alex and his crew moved me from a 3 bedroom home into their storage facility and then back out and into a 2 bedroom 2 story 3 months later. They did a thorough and professional job and were on schedule both times.

Alejandro J. Villarreal Cadena

Alex and Kyle helped me moved, with a very short notice time, from Edmonton to Vancouver. All my belongings arrived in good conditions, nothing got broken. Friendly staff

Anna Martin

I can't give 0. So I have given 1 star because Alex, the right move driver misquoted the pricing. Initially told me $175 and then told me it would be $750 after everything was moved and then $735 when I questioned more. I did not agree to this price. So he told me to come up with the money in the next couple days. I did not agree to it, so I did not pay. I could have paid a taxi driver for 2 trips of $80 total to move my tv and 6 bags of clothes. Alex is a very verbally abusive individual and also has the ability to be physically violent. He has come to my house multiple times yelling, shouting and had to be removed by authorities for trying to force his way into my home to get to me!! I will never in my life recommend this company. Not even to an enemy.

pritpal gahni

worst people. Please please, i want to save your money. Never ever use right move services. Their name should be wrong move not right move. It is my recent experience on june 29/2015 which i do not know how to explain. They will rip you. Alex is the worst guy and he is cheater, a big cheater. He talk very nice before he give you service but when he actually comes he is a robbery. Please save your money. I had very good quotes from other people but i was captured in his sweet poisonous talks. The money he robbed from me will not digest and he will pay one day. Thanks. And sorry, unfortunately i had to giv him one star bcos thre is no option to giv him not even zero but negative 100 (-100).

Bobby LeBlanc

I had a great experience with Right Move. Alex & Isaac were so diligent, respectful & careful, and very pleasant to work with. Moving is usually stressful & not something to look forward to, but I can say the entire process was simple and frictionless. Alex was so accommodating with my schedule, and he was punctual too. No headaches, no complications. It’s honestly a relief when things go this well! Even more so during a hectic process like this. I’ll for sure reach out again next time I have to move! Thanks, Bobby L.

Rajneel Chandra

Excellent service given by Alex and his crew in moving stuff from one place to another. Also Alex is very much responsible person to take care of the stuff as it is his own and also very providing good rate

Siddhartha Choudhury

They were saver to me. When my other contracted mover backed out at the last minute and put me in a serious trouble for an inter province movement just before a long weekend, they helped me straightway. They are professional, courteous, and helpful. Though they might be more expensive then others but their service is "Value for Money"

Sherry Kadlun

Alex and Issac did our move last minute, great friendly team, very efficient. I highly recommend these company!

jen paddy

Right move is awesome hard working fast reliable people

Claire G

We used the Right move twice to move our belongings into storage for a few months and then a second time to move into our new house. Having so many things to move, not only entailed hours of moving, but also loading two whole trucks. We felt that Alex was quite accommodating and the movers were friendly and professional. More importantly, Alex made sure our belongings were well taken care of and carefully handled. We are pleased with our experience and would recommend their services to anyone that needs moving.

mike johnson

Not professional , kept asking me for more money whenever they got a chance to , i ended up spending 800 bucks to move a small one bedroom apartment AND THEY ALWAYS SAY THEY NEVER SERVED ANYONE WHEN THEY READ THE REVIEW! (NOTICE IN THE REVIEWS BELOW) WHO WOULD WASTE THEIR TIME AND MAKE FALSE BAD REVIEWS ABOUT A BUSINESS!? YOUR COMPANY IS ROBBING PEOPLE GET OVER IT!!

Norman LaFlamme

right move is a good company to get for your move Mike and a couple of the other guys are good at what they do

Lukas Adomonis

Raj Pinuu

WE was planning to move and we talk to Right Move, moving company. They send to our house 3 professional guys and they pack one day and move next day our 4 bed room house Very fast, polite, clean Truck professional company. No damege, no surprises Very happy with there packing, moving service

Kris Spears

They were on time ...did an excellent job and I would recommend them to anyone

Youssef Mahmoud

zacharia Mohamed

We hire Right Move moving company to pack our 3 bed room house They did full packing one day and move next day, they was very respectful, hard working guys. They did very good job, nothing damage, nothing broken,worth the money that we payed all there services Thank you Jason, Gerald and Stive, good job guys. Appreciate all your work in this cold weather.

dylan brown

Good work solid guy

Rebekah Figueroa

They cancelled the move 4 days before our move date as they got a bigger job to go across country instead. Kept just telling me on the phone he would come the following week. We’ll that’s not how moves work, you have to be out by a certain date. Not worth the stress in an already stressful time. AVOID!

Anatoliy Vlasov

I had a great experience with Alex. He was on time and pleasant to deal with. No extra charges, no damaged furniture, no other surprises. Quick move out/in and quick delivery. Highly recommended!

OMOTAYO ADEWUNMI

Amazing service. Will definitely use them again!

Valery Shingiro

I've hired alot of movers, and was impressed with a couple of them, but this Company was on time, hard working, and friendly. The best in the city. Keep up the good boys.

Marlon Nunez

Right move is a commendable service provided. The movers are friendly and strong, thanks guys .

李小杰

Thanks for RightMove helping me move my house. The customer service is pretty good.This is a professional move company.All the workers are friendly.Gerald and Justin was very professional and friendly movers.Thanks guys.This is an pretty good experience for me.I am highly recommend this company.

mitchell giroux

Right move in my opinion is a very courteous an professional company I would recommend them to everyone my experience with my move was nothing but politeness an my stuff was Profesional lyrics moved from point a to point b

Tylar Johnson

I would love to say iv never seen team work like the right move team they worked so hard I thought It was unbelievable they are good rated price on time and I will make sure to always call back or give a person in need of moving the right move number and share my experience they gave me

John Mitchell

Alex was great. Despite some really terrible circumstances, Alex went above and beyond to accomodate my family and our needs. Our move was smooth and easy thanks to his dedication and hard work. Nothing got lost or damaged, and everything arrived early. Highly recommended. I will definitely call Alex first if I ever need to move again.

Business Hours of Right Move - Moving & Storage in Alberta

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Right Move - Moving & Storage en Alberta
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